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HP DesignJet 8000s User's Manual

1. r 9 gt Loe 10 Remove the wiper sponge by pulling out the tray 1 Do not remove the tray completely 84 Chapter 6 How do I maintain the printer ENWW 11 Tilt the wiper sponge tray to empty any excess liquid into the drainage tray s par Q eb fs a 4 Pa S 49 e xe z e T ENWW Wiper sponge replacement 85 13 Insert a new wiper sponge 14 Remove the wiper liquid bottle cap 1 from the new bottle supplied in the Wiper Sponge Replacement Kit a O Q e gt ot gt D O D s 15 Make sure that the plastic seal 1 is well positioned in the hole of the wiper liquid dispenser cap 86 Chapter 6 How do I maintain the printer ENWW 16 Insert the wiper liquid dispenser cap 1 17 Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully engaged Se cb par Q f per Pan e xe z e T ENWW Wiper sponge replacement 87 L O z 2 o 3 D r D r S D oO f r D 18 Close the right maintenance cover 1 19 Close the front cover 1 The following message is displayed on the front panel REPLACE FINISHED NO 20 Select YES and press the OK key to confirm replacement Wiper blade replacement 88 The wiper blade cleans the printheads Replace the wiper blade every thr
2. r D 5 D 0 3 fan Q D Interpreting the print quality Below are examples of the print results you may see in your test print and the recommended action If the print quality is satisfactory you can print on the media without changing printer or heater settings If you see banding in one color in the black color in the image above then there are printhead nozzles out Print the NOZZLE PRINT RECOVER pattern and then print your image again to check that the printhead is printing correctly See How do l Print the nozzle print pattern If you see banding in all colors then you need to calibrate the printer for the media you have loaded If you have selected a preset media type we recommend that you create a new media type before modifying the settings See How do I Manage media types and then calibrate the printer See How do calibrate my ENWW Interpreting the print quality 113 eb 7 eb Ko eb t pur e e xe e T gualit printer Banding may be present in the form of white lines as in the image above or in the form of darker lines If you still see banding in all colors after performing the calibrations then try adjusting the heater temperature and or print mode settings See How do I Adjust heater and print mode settings Manage media types You can create new media types or you can modify or delete existing media types by using the
3. Connect the USB cable correctly See How do I Connection procedure See The problem is An error message Print the nozzle adjustment pattern See Printhead position adjustment Check the communication conditions to the computer ENWW ENWW Symptom Items to be checked Corrective measures Poor print quality Media jams occur frequently Printing is slow Media type Ink type Printhead cleaning Color stripe is not on Operational temperature Calibrate media Media type Media loading Check whether there are any obstructions in the carriage path or the media path Printhead height Operational temperature USB Version Check for improvement by changing the settings of the heater temperature print mode RIP etc If there is no improvement check that the media is supported Replace the media with another type See How do get the best image quality For best results use genuine HP inks See Tell me about Ink Cartridges Clean the printhead See Normal printhead recovery Set the color stripe See Tell me about MEDIA REG Menu Color stripe setting COLOR STRIPE Use the printer in a 20 to 25 C temperature range Perform a Media Advance Calibration See Calibrate media advance Check whether the media type setting matches the type of media loaded See How do load unload media Use our recommended media See Tell me about
4. 30 Chapter 3 How do I load unload media ENWW 18 Adjust the media edge guards right 1 and left 19 Close the front cover 1 To complete the loading procedure follow the front panel instructions CHECK EDGE GUARD OK 20 Confirm the position of the media edge guard and press the OK key amp oO D E D ig oO 2 e D z e mm 21 Select media roll SELECT MEDIA ROLL SHEET ROLL a Select ROLL using the or keys b Press the OK key to confirm 22 Select a media type ENWW Install a media roll in the printer 31 SELECT MEDIA MEDIA TYPE02 a Select the media type with the or key The following preset media types are available to choose from e PAPER e Glossy e Matte e Banner e BLT_B Backlit b Press the OK key to confirm NOTE If you wish to select a media type that is currently not available then you will need to create a new media type SELECT MEDIA NEW MEDIA ENTRY c Select the NEW MEDIA ENTRY option using the or key and press the OK key For details see How do l Manage media types Press the CANCEL key to return to the SELECT MEDIA menu 23 Set the length of the media that you have loaded using the or key and press OK REMAINING MEDIA XXXm 24 The media will be loaded automatically PLEASE WAIT 25 When you have completed the process the following message is displa
5. 2 D D oO ie oO 2 e D z e mm ENWW Install a media roll in the printer 21 3 Turn the blue knob 1 clockwise to tighten the roll stops inside the media core 4 Remove the spacer from both roll stops L Oo z Q e O D Q O D Q D 2 D 22 Chapter 3 How do I load unload media ENWW 5 At the rear of the printer loosen the stop screw 1 and position the left 3 and right 2 media roll holders so that the roll stops on each end of the roll can be placed on the holders A NOTE Before lifting the roll of media onto the media roll holders decide if you want to print on the media face up or face down Media can be fed through the media path from over the roll face up 1 or from under the roll face down 2 amp oO D D ig oO 2 e D z e mm ENWW Install a media roll in the printer 23 7 Tighten the stop screw 1 on the left media roll holder so that the roll does not move sideways 8 Open the front cover 1 L Oo z Q e O D Q O D Q D 2 D 24 Chapter 3 How do I load unload media ENWW 9 Slide the media edge guards to each end of the platen A NOTE Position the media edge guards 1 after loading the media See How do I Use the media edge guards 10 Close the front cover 1 amp oO D E D ic oO e D z e mm EN
6. Normal printhead recovery 106 vil _CG Tip With the printer in ONLINE state you can press the OK key to access the PH Q RECOVERY option PRINTER READY ROLL 64 PAPER To perform printhead recovery 1 Press the ONLINE key lt 4 MEDIA M ADV gt A INK MEDIAREG Y 2 Press the SHIFT key to display the PH REC menu 4 PH REC PH MAIN gt REWIND FORM FEED 3 Press the key to enter the PH REC menu PH RECOVERY gt NORMAL ALL 4 Press the OK key to select the PH RECOVERY option 5 Press the or keys to select NORMAL ALL 29 NOTE If NORMAL ALL is not sufficient to clean the nozzles then try the STRONG ALL option PH RECOVERY gt STRONG ALL 6 Press the OK key PH RECOVERY BOTTLE OK Chapter 6 How do I maintain the printer ENWW 7 Make sure that the waste ink bottle is not full and then press the OK key again PH RECOVERY CLEANING XXX E NOTE Cleaning may take several minutes 8 When cleaning is completed the PH RECOVERY option is displayed PH RECOVERY gt NORMAL ALL 9 Press the key to return to the offline mode cb ae Q K prar 4 4 e xe z e L ENWW Normal printhead recovery 107 2E e Q e gt r gt gt or Er D xo or o Print the nozzle print pattern 108 Use the nozzle print pattern to chec
7. The PH REC menu This menu is used to clean the printheads of the printer Press the key to select the PH REC menu options A REWIND FORM FEED lt 4 PH REC PH MAIN gt HEAD RECOVERY gt NORMAL ALL Parameters e NORMAL ALL performs normal cleaning of all the printheads e STRONG ALL performs strong cleaning of all the printheads 186 Chapter 14 Tell me about menus ENWW The FEED option This option allows you to feed media through the printing path Press and hold down the key to feed the media through the printing path If a cut sheet is used it is discharged lt PH REC PH MAIN gt 4 REWIND FORM FEED When you press the key a media feeding message appears on the front panel When the key is released media feeding stops and the top menu appears on the front panel in offline mode W The REWIND option z This option allows you to rewind media Press and hold down the key to feed the media back through the printing path 5 Oo 3 Q 4 REWIND FORM FEED 4 lt q PH REC PH MAIN gt D When you press the key a media rewinding message appears on the front panel When the key is released media rewinding stops and the top menu appears on the front panel in offline mode The PRINTER menu This menu is used to print reports on the printer status When the key is pressed you can select the report that you want to pri
8. 2 Tothe extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law THE WARRANTY TERMS CONTAINED IN THIS LIMITED WARRANTY EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Revision December 5th 2005 Regulatory notices G e prar 30 Samm e At S 49 e7 lt 5 l You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailing a request to this address Hewlett Packard Customer Information Center 19310 Pruneridge Avenue Dept MSDS Cupertino CA 95014 U S A There is also a Web page http www hp com hpinfo community environment productinfo psis_inkjet htm Regulatory Model Number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is BCLAA 0502 ENWW Regulatory notices 213 RMN Product family BCLAA 0502 HP Designjet 8000 Printer series BCLAA 0602 HP Designjet 8000s Take up Reel Kit The Regulatory Model Number RMN should not be confused with the marketing name HP Designjet 8000s Printer series or HP Designjet 8000s Take up Reel Kit or product number ELECTROMAGNETIC COMPATIBILITY EMC WARNING This is a class A product In a domestic environme
9. e L ENWW Print the nozzle print pattern 109 L a o 3 a 3 D D r D Lom 110 Chapter 6 How do I maintain the printer ENWW ENWW How do get the best image quality Test the image quality Interpreting the print quality Manage media types How do calibrate my printer Adjust heater and print mode settings Different types of media may give better image quality based on specific mechanical and electrical settings in your printer To optimize image quality you can perform a series of test prints for the media type that you are using Based on the results you can then adjust the printer settings for the media type To adjust the printer settings for a media type you can modify existing media types or create new ones Before creating or modifying a media type for the media you intend to use check the image quality using the preset values to determine the overall quality that you get with one of the existing preset media types Some media types may require no printer setting adjustments Load your new media and select a media type that is similar to the media you are loading See How do I Install a media roll in the printer Print an image that you have already successfully printed on other media types See How dol Test the image quality If the image quality is satisfactory you can use the preset media type for printing If the image quality is not satisfactory create a new me
10. 20555 S H 249 Houston Texas 77070 Australian contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia G e prar 39 Samm fe Pa S 49 e7 lt 3 l ENWW DECLARATION OF CONFORMITY 217 E D co 5 gt e Lae ie a e m 218 Chapter 19 Legal information ENWW Index A accessories ordering 207 ADJUST menu 188 adjustment patterns 112 118 adjustment patterns printhead position 121 C cleaning and maintenance consumables ordering 206 cleaning kits ordering 206 components of printer 8000s 2 connections 11 Customer Care 209 D Declaration of Conformity 216 Designjet Online 210 E ecological specifications 203 error messages operator 138 error messages service 138 F form feed 57 front panel printer 5 G guarantee 211 H handling precautions 9 heater control 196 heater menu 193 ENWW heaters info 195 HP Customer Care 209 HP Designjet Online 210 ink cartridge ordering 206 ink cartridge expiration 136 ink cartridge replacement 61 ink cartridges 155 INK menu 169 ink system 155 install media 20 L load sheet media 35 M M ADV menu 182 maintenance ordering consumables 206 media install 20 loading sheet 35 loading take up reel 48 take up reel core adaptors 48 unloading 33 media advance calibration calibration media advance 118 MEDIA menu 169 MEDIA RE
11. 32 to 31 Bidirectional print position fine adjustment BIDIR FINE Use this option to adjust the printhead bidirectional printing position for FINE and F FINE print modes Enter an adjustment value according to the BIDIRECTION FINE adjustment pattern BDIR FINE VALUE YY 01 00 ENWW The ADJUST menu 189 2 3 D fen oy e c e snu w YY Ink color XXXXXX Media type Display order K gt Lm gt Lc gt Y gt M gt C Parameters sign value 32 to 31 Nozzle position NOZZLE POS VAL Use this option to adjust the printhead nozzle position Enter an adjustment value according to the Nozzle position adjustment pattern NOZZLE POS VAL YY gt 00 YY Ink color Display order K gt Lm gt Lc gt Y gt M gt C Parameters sign value between 0 and 8 Line sensor top position LS ADJ TOP VAL This test pattern is used for HP Support purposes only The adjustment value is obtained from the line sensor adjustment pattern LS ADJ TOP VAL gt 0 0mm Line sensor side position LS ADJ SIDE VAL This test pattern is used for HP Support purposes only The adjustment value is obtained from the line sensor adjustment pattern LS ADJ SIDE VAL gt 0 0mm The SETUP menu 190 This menu is used to set or display printer setup options When the key is pressed printer setup options can be set lt 4 ADJUST HEATER gt A PRINTER SETU
12. 8 passes ink usage 100 yyjenk e F FINE Fast fine print mode 720 x 720 dpi 8 passes ink usage 100 NOTE This value will only be applied by the printer front panel setting if the PRINT MODE PREF option is set to FRONT PANEL ma o fo Q r D 5 D on 3 Q D 8 Press the OK key to confirm the parameter Print the nozzle print pattern to check the image quality 9 To change the print direction mode to unidirectional select PRINT DIRECTION with the and keys in the MEDIA REG menu PRINT DIRECTION gt 01 BIDIR 10 Select UNIDIR with the and keys for unidirectional printing 11 Press the OK key to confirm the parameter 128 Chapter 7 How do I get the best image quality ENWW If the image quality still does not improve we recommend that you change the media qualit cb e eb Ko eb T p e e ze e T ENWW Adjust heater and print mode settings 129 enb ma O o o Q r 2 D oy D 0 3 fen Q D 130 Chapter 7 How do I get the best image quality ENWW 8 The problem is troubleshooting topics This section describes troubleshooting for the printer If the problem cannot be solved contact your dealer or our service center e The problem is checklist A printhead crash e _ Ink cartridge is not installed e Ink cartridge is not detected e nk ca
13. Canada ccccccsseseeeceececneeeeseeeeeceeeesseeeeeeesauaseeeseeeessanegess 214 DOC statement Canada ecceeise eect cacexineesicccegpaeenn lt eceuteelrciedecendid aden staneeeeeen sees 214 Korean EMI statement cin cdessscasrstoersacacicewatecsiaccccectes bata ceeade ened ease need ieee 215 Taiwanese EMI statement sissies twsececenectecscectececuseceecsaevscsuteetetedeceesescadbedeaneei eeetiec es 215 Chinese EMI statement sseccsssscccceescccevecdetetedcoorccedediercndludeteeeeene weeds nes 215 S nd anea e Nie ener erste tren Mtr Weer tne ee eS T ners meee eee ner ie 215 DECLARATION OF CONFORMITY sccscctaice ts ccccucastnnctepetceniteancns auheri ecants anusuedseads cares eeidaduaeetstee axe 216 declares that the product dines scleuecerscnasactenestnen ssundi vein VauvnanunduaGanneleninciinssntadedonierians 216 conforms to the following product specifications ccceeeececeeeeeeeeeeeeeeeeeeeeeeeees 216 Additional information actos crit estates ete ad ate area a accurate ioe Ce laueetereee 216 Local contacts for regulatory topics ONLY ccccccceeeeeeceeeeeeeceeeeeeeeeeeeeeeaaeeeeeeaaeaes 217 E beeneiUlviegianctal 219 ENWW ENWW Introduction e Using this guide e The printer s main components e The printer s front panel e Safety precautions e Handling precautions e prar S gt xe e Using this guide This guide is organized into the following chapters Introduc
14. Clean the cap and change the wiper blade See How do maintain the printer Adjust the printer settings for the new media See How do calibrate my printer Try one of the following solutions 1 a Try using a file that did not give banding If banding does not disappear then see the next possible cause b Check that you are using the same print mode as before 2 a Try using the same print mode If banding does not improve then try anew roll of media If you still see banding call HP support b Try normal printhead recovery If banding improves repeat normal printhead recovery until no improvement is seen and banding is still present Call HP support 3 a Print the NOZZLE PRINT pattern and check if there are any printhead nozzles not working If some printheads are not working try strong printhead recovery for the affected printheads 4 a Call HP support b Repeat normal printhead recovery until no improvement is seen and banding is still present Call HP support ENWW 10 Tellme about basic knowledge topics This chapter provides necessary information to operate the printer Familiarize yourself with the basics of the printer before reading the rest of this Guide e Tell me about operating conditions e Tell me about the power supply basic e Tell me about front panel messages and printer state 1O gt Q ome Kogo os So 5 lt 5 ENWW 145 Tell
15. Magenta 3 Cyan 4 Black 5 Light magenta 6 Light cyan WARNING Ink inside the ink cartridge is combustible Do not expose or store near open flames sparks or other sources of ignition WARNING Do not swallow ink If swallowed do not induce vomiting and seek immediate medical attention j o D i oy e c r n gt D x V lt N er D 156 Chapter 12 Tell me about the ink system ENWW Replacing an ink cartridge You can check the ink level at any time by accessing the INK menu and pressing the key Information on each ink cartridge is displayed at three second intervals f A INK MEDIA REG lt 4 MEDIA M ADV gt The front panel warns you when a cartridge s ink level is low or when a cartridge is empty You are recommended to replace the empty cartridge with a new HP ink cartridge see How do I Replace an ink cartridge Although it is possible to use refilled or non HP ink cartridges either choice has several serious disadvantages e There is some risk of damaging the printer In this case the printer warranty will not be valid for any printer repairs that are related to the cartridge nor for any problems due to ink contamination e You will invalidate the warranty of all printheads of the same color used in the printer subsequently unless and until the whole ink system including ink tubes is replaced e Print quality may be impaired e The printer will be unable
16. PRINTER READY ROLL 64 PAPER If a 64 media roll is loaded oO D o O e ge D pe o e A NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergency Do not turn off the printer while INITIALIZING or CLEANING is displayed on the front panel to avoid liquid dripping onto other parts of the printer and damage to the printhead How do I turn the power off AN WARNING Never switch off the printer without following the correct procedures Even with the storage liquid installed never leave the printer off for more than 4 weeks Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired In all other cases make sure you observe the appropriate maintenance guidelines 16 Chapter 2 How do l basic operation topics ENWW ENWW A WARNING The printer has an internal clock which allows it to automatically wash the printheads flushing some ink through the printheads which keeps the printheads in good condition The printer automatically washes the printheads regularly after the last printing process If the printer is switched Off for a long period this process does not happen If the ink does not flow through the printheads from time to time the ink will dry inside the nozzles reaching a point where it is impossible to recover them and the printheads will fail This will mean an expensive printhead replacement Automa
17. per S 4 Pa S e xe z e T 2 Open the front cover 3 Using a soft cloth absorb ink deposits ENWW Clean the platen 101 4 Use a soft cloth 3 slightly dampened with alcohol to wipe off loosened ink deposits 2 from the platen 1 AN CAUTION Do not use commercial cleaners or abrasive cleaners Do not wet the platen directly because you will leave too much moisture behind 5 Ifthere are ink deposits in the vacuum holes on the platen 1 clean them using commercially available 3 mm mini cotton swabs 2 and then wipe off loosened ink deposits with a mini cotton swab slightly dampened with alcohol L O z 2 o 3 D D r S D o f r D 102 Chapter 6 How do I maintain the printer ENWW Waste ink bottle replacement AN WARNING The HP Waste Ink Bottle has been specifically designed to contain waste ink from the printer It is designed to work with the printer s waste ink quantity tracking system to alert the user when the bottle is full It provides safe handling and disposal of waste ink when sealed with its attached cap Use only an HP Waste Ink Bottle The bottle must be installed according to instructions or waste ink may overflow An HP Waste Ink Bottle must always be installed before turning the printer ON Automatic and manual service cycles produce waste ink that must be contained in an HP Waste Ink Bottle CAUTION Donotremove the cap from its tether to the
18. two roll stops Two people may be required to handle and unload the roll a Replace a jammed media roll To replace a jammed media roll see The problem is A printhead crash Load a cut sheet The printer s front panel messages will guide you through the process of loading media To load a cut sheet 1 At the front of the printer open the front cover 1 amp oO D D ig oO 2 e D gt e mm ENWW Replace a jammed media roll 35 2 Slide the media edge guards 1 to each end of the platen NOTE Position the media edge guards after loading the media 3 Close the front cover 1 L Oo z Q e O D Q O D Q D 2 D 36 Chapter 3 How do I load unload media ENWW 4 Slide the cutter 1 and media clips 2 out of the media path so that they can be accessed to cut the printed media and to avoid damage to the leading edge of the media 5 Atthe rear of the printer lift the media lever 1 amp oO D D ig oO 2 e D z e mm ENWW Load a cut sheet 37 6 When installing the cut sheet in the printer align the edge of the cut sheet 2 to the right of the guide line 1 1 j 7 Feed the cut sheet 1 until a beep sounds from the media feeder about 200 mm A NOTE Ifyou have problems loading media feed the media into the printer by holding both edges of the media Ta
19. D D ig oO 2 e D z e mm 5 Feed the media into the printer using the FORM FEED menu on the front panel until there is sufficient media at the front of the printer to attach the media to the core tube e Press the ONLINE key e Press the SHIFT key to display the FORM FEED option e Press the key to feed media through the printer ENWW Use the take up reel 51 6 From the rear of the printer tape 1 the edge of the media onto the core tube on the take up reel Tape on both edges and in the center 1 e NOTE Make sure the media is attached to the correct side of the tube You may wind the media over the core tube for anti clockwise winding or under the core tube for clockwise winding Attach the media to the core tube in a straight line so that media winding is even 7 Manually turn the media hub 1 to wind some media onto the take up reel Remember to turn the media hub in the same direction as the take up reel winding direction for printing on the inside or the outside of the roll ma Oo lt Q Oo O D Q O D Q D 2 D 52 Chapter 3 How do I load unload media ENWW 8 Check the position of the take up reel switch 1 1 Take up reel off 2 Winding for printing on the inside of the roll 3 Winding for printing on the outside of the roll 9 Place the tension bar in the bottom position on the take up reel as follows a At the front of the printer
20. DRAFT draft print mode 360 x 720 dpi 4 passes e FINE DRAFT fine draft print mode 540 x 720 dpi 6 passes e 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes 4 Press the or keys to select the ROUGH print mode and press the OK key a y MEDIA ADV PRINT OK 5 Press the OK key to print the pattern MEDIA ADV PRINT EXECUTING In this example the color is black 99 00 100 50 gualit Q eb e eb Ko eb T p e e ze e T 101 00 Q ENWW How do I calibrate my printer 119 Five patterns are printed in 0 5 steps in a range of 99 00 to 101 00 e A Dark lines are visible the value is too low B No lines are visible the value is correct e C Light lines are visible the value is too high NOTE Select a mean value if the media advance value is different in every color If you have an image that uses one particular color then set the value based on that color Different values between the left and right sides of the media may be caused by skew 6 From the printed result select the best media advance calibration value 7 Press the key and then the OK key to display the current media advance calibration value MEDIA ADV VALUE gt 099 80 8 Enter the media advance calibration value and press the OK key Select the number you want to change
21. HP Waste Ink Bottle after removing it from the printer to prevent ink spills Be sure all operators are trained in the use of emergency equipment such as eye wash stations and fire extinguishers and know where they are located NOTE Do not replace the waste ink bottle during printing The waste ink bottle must be checked on a daily basis to make sure that it is not full ENWW Waste ink bottle replacement 103 The waste ink bottle should be replaced as follows 1 Lift the splash guard 1 sufficiently to remove the waste ink bottle 2 Carefully pull out the waste ink bottle 1 taking care not to spill any on the printer or on the floor ok e Z Q Oo 3 D r y P 4 xe r 9 Lom 3 Securely close the cap 1 on the waste ink bottle al 104 Chapter 6 How do I maintain the printer ENWW 4 Take an empty waste ink bottle and undo the cap 1 5 Install the empty waste ink bottle 1 making sure that the drainage tube is fully inserted in the bottle and the splash guard lowered i eb J Q eb iS per S 4 Pa 4 e xe z e T 6 The front panel will request you to reset the waste ink counter BOTTLE EMPTY NO 7 Select YES and press the OK key to reset the Waste Counter BOTTLE EMPTY YES ENWW Waste ink bottle replacement 105 2E o Q e 3 2 gt r gt or 3 D xe gt er o
22. Ink System Cleaning lcci cit cacashea sd ctirndtimeicen ti ncamnaiadeaninebadineendacanadtborndaconsankatertiadsdnbecuie enti nnn 159 13 Tell me about waste management Disposing ot Waste acces sate sarea eddasete A a E bepertasutaeates 161 General recommendations wcices des eci cca des edadccdseaacseuae ies a eha ede dan bees Sbendee enacateuabe dc bevaueeaev anda eiaeaautbeceiee 163 14 Tell me about menus vi Men operati ns serrera e EA E E EEA EEE e EKE 166 Men STAG ES c E E E RES 166 Making front panel selections and settings ssseeeeeeeeeeeeeees 166 To define a setting siiincisasistc avian pereieeimeruniaderiersaceeis 166 To define a value nnnnannnaennnooannnnornnnrerrnrrrnr treen 167 Character IS esseere ne REEE A EREE 168 The INK menu amp messages alicia cicecacasuandericdicuniin oar cuubbadeeddasumisetundasidisedemeddebundeugeataid air wacaledennmneeds 169 Replacing an empty ink cartridge cccececeeceeeeeeeeeeeeeeeeeceaeeeeeeeeaaeeeeseenneeeeeenees 169 The MIE DASA arses cc asetiateriecieahuntimnmabatided Basiadasceleatasinincnnmn EEE EEEE AR EAEEREN TEREE RAAE AREER 169 The MEDIA REG MENU sees spncteteeeeemecerteacddeceusiciauewace cece predaka incu oueeanindnadddcecedoiecttllexesadeusseddeadusseice 170 Selecting a media type number SELECT MEDIA cccccceeeseeeeeeeeeeeeeaeeeeeeees 171 Setting a media type name RENAME MEDIA cccccccccsseseeeeeeeeeeeseeenee
23. Limited Warranty Period starts on the date of purchase Your dated sales or delivery receipt showing the date of purchase of the product is your proof of purchase date You may be required to provide proof of purchase as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair or replacement of your HP Products is required within the Limited Warranty Period gt For software products HP s Limited Warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free ENWW Worldwide Limited Warranty HP Designjet 8000s Printer series 211 4 _HP s limited warranty covers only those defects which arise as a result of use of the HP products as defined in the user s guide and does not apply to any a Improper inadequate or lack of daily maintenance following the instructions defined in the Printer s User s Guide in Chapter 6 b Media crashes due to use of incorrect printhead height for a given media type as described in the Printer s User Guide in Chapter 5 c Long time power off without following the proper preparation as described in the Printer s User s Guide in Chapter 6 d Software interfacing or parts not provided or supported by HP or e Operation outside the product s specifications Routine printer maintenance operations in t
24. Ordering media and How do load unload media Load the media correctly See How do load unload media Remove any obstructions See The problem is A printhead crash Raise the Printhead height See Change the printhead height Use the printer in a 20 to 25 C temperature range Make sure the printer is not connected to a USB 1 0 port The problem is checklist 133 ae Ec i Tom JF eH oe 2 e O rur A printhead crash Clear printhead crashes by following the instructions on the front panel 1 A front panel instruction is displayed WARNING CLEAR MEDIA JAM X printhead crash type 1 or 2 See The problem is An error message 2 Lift the media lever and front cover 1 and move the carriage 2 out of the way REMOVE MEDIA gt D e 2 D 3 a 134 Chapter 8 The problem is troubleshooting topics ENWW 3 Remove the media 1 2 NOTE Take care not to damage the printheads when removing any media between the printhead carriage and the printing platen 4 Check there are no obstacles in the carriage path and the media path and close the front cover 1 CARRIAGE MOVING PLEASE WAIT 5 The carriage will move to its home position 6 Load media again See How do load unload media 7p 2 woe Ee Vs Tome o 2 on o rome e5 Ses a ENWW A printhead crash 135 Ink cartridge
25. RETE AEREE EERE 202 Ecological specifications srren ririnui idsi seddi ni Enkarni RAE EEEE EEES ENEE SENEE siia 203 17 Tell me about ordering supplies and accessories topics Ordering S pplieS seereis iiho En EARE A AA EERE ERER A ERR EEEE EEEE AR EARR EERS 206 Ordenng media seere e e E E E E E E E oaatoaceeesaenGeaacae 206 Ord ring accessories armarie ne E en EEA EEEE EE A aE EEEE 207 18 Tell me about getting help topics HP Customer Cale are mee me ete ct EE Pm RE aae ee Cee 209 HP Designet 9 gt serer reer eee een etek E err ree eer cee E 210 19 Legal information Worldwide Limited Warranty HP Designjet 8000s Printer series ccceceeeseeeeeeeeeeeeeeeeeeeeees 211 A Extent of AP Limited Warranty siciessivvevreusssesoutietarandesianestnneitanerendeanaaiscieaens 211 B Limitations of liability sasscsceduanarcserivanaenccceeddesbecesetetarncr sean vaddedannanieeenyaeeweneebeeneas 213 C Local laW seis neeaae EE R EREE EEE EEEE ES ARET EAEE ER 213 Regulatory NOCES erreser eA EEEE REEE OEE ANEA EEEE ARAE AEREE AARRE NEEE EAK ERRENA ERRESA 213 Regulatory Model Number ccccccccssssseeeeeeceeeceeeeeeeeesseeeeesseseeeeeessaaseeeessanaseees 213 ELECTROMAGNETIC COMPATIBILITY EMC cceccceceeesseeeeeeeeeeeeeeeseeeees 214 FCC statements US Ae os mirriissreri cae eaaa AEREE REAA EIEE EAER 214 Shielded cables siiin eaea EEE AE EEEE AREER ERE 214 viii ENWW ENWW Normes de s curit
26. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded Parts of a drawing are missing or the print is unclear The print is blurred The print is stained The first part of a printed image is missing The printer did not receive data The environment conditions do not meet the printer specifications Media settings are incorrect Foreign objects are attached to the printhead The media has been loaded the wrong side up The media settings are incorrect The media edge guard is not set correctly The heater temperature is too low The leading edge of the media is curled The media is slightly folded or crumpled The platen is stained The Printhead is dirty Environment temperature Check print data Use the printer in the specified environmental conditions temperature and humidity See Tell me about Specifications Check the media settings See How do Manage media types Clean the printhead using printhead recovery See Normal printhead recovery Check whether the media is loaded correctly Check the media settings Set the media edge guards correctly See How do l Use the media edge guards Increase the heater temperature See How do Adjust heater and print mode settings Check whether the leading edge of the media is curled If it is curled cut the leading edge If the media is crumpled
27. capacity Standby 45 dB A or less operating 60 dB A or less continuous sound 4860000J H or less Area excluding top bottom margins 5 mm and right and left margins 5 mm when using the media edge guard right and left margins will be 10 mm 100 to 240 VAC 50 60 Hz 1 Hz 1350 W or less at operating 2846 mm W x 830 mm D x 1255 mm H 10 mm 210 kg or less excluding media roll and ink 15 to 30 C 30 to 70 RH no condensing 5 to 35 C 10 to 80 RH or less no condensing 3650 mm W x 2830 mm D x 1800 mm H 3650 mm W x 2830 mm D x 1800 mm H Chapter 16 Tell me about printer specifications topics ENWW Ecological specifications For the up to date ecological specifications of your printer please go to http www hp com and search for ecological specifications printer ro eee N Ef a Q2 G GO o O ES Oo H ENWW Ecological specifications 203 j D O o og me re 1 ud 204 Chapter 16 Tell me about printer specifications topics ENWW 17 Tell me about ordering supplies and accessories topics 72 OL oS o TS u iT od ce Qo 9 g 50 o9 rom a 72 0 Oo _ Fg e Ordering supplies e Ordering media e Ordering accessories ENWW 205 ynoqe ow jj L 7 D N Q Q Q O Oo D V e m D N e Buuapio Ordering supplies The following ink supplies can be orde
28. doctor if necessary If an approved eye wash station is unavailable flush eyes with cold water and consult a doctor if necessary Do not swallow ink If swallowed do not induce vomiting and seek immediate medical attention WARNING Use only an HP Waste Ink Bottle The bottle must be installed according to instructions or waste ink may overflow An HP Waste Ink Bottle must always be installed before turning the printer ON Automatic and manual service cycles produce waste ink that must be contained in an HP Waste Ink Bottle Precautions for handling the waste ink bottle AN WARNING Always securely replace the cap on a full or partially full HP Waste Ink Bottle after removing it from the printer to prevent ink spills The HP Waste Ink Bottle contains organic solvents and must be disposed of in compliance with all local state and federal regulations WARNING Always use both hands to remove and carry an HP Waste Ink Bottle Keep the HP Waste Ink Bottle upright Do not place on tables or shelves where it could fall HP Cap Cleaning Kit with Roller The HP Cap Cleaning Kit is used to clean and maintain the capping unit The HP Cap Cleaning Liquid comes packs of six bottles of cleaning liquid HP 780 Wiper Cleaning Liquid The HP 780 Wiper Cleaning Liquid is used to clean and maintain the wiper blades HP Cleaning Swabs HP Cleaning Swabs are used for cleaning your printer parts They are specifically designed to avoid damage t
29. e The type of interface used on your printer FireWire USB or network e The software name and version you are currently using e __ If the problem is a system error it will have an error number record the error number and have it ready HP Designjet Online Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet products and solutions Register at HP Designjet Online your large format printing community at http www hp com go designjet for unrestricted access to e Downloads the latest printer firmware drivers software media profiles etc ynoqe ow Jj L e Technical support online troubleshooting customer care contacts and more e Forums for direct contact with the experts both HP and your colleagues e Warranty tracking online for your peace of mind e Technical documentation and training videos e Latest product information printers supplies accessories software etc D 5 e Supplies Center for all you need to know about ink and media By customizing your registration for the products you have purchased and your type of business and by setting your communication preferences you decide the information you need Register at HP Designjet Online for the best performance HP Designjet Online is available in English German French Italian Spanish Portuguese Japanese Korean Simplified Chi
30. feed the media and cut off the crumpled part of the media Clean the platen See How do maintain the printer Clean the printhead using printhead recovery See Normal printhead recovery Use the printer in the specified environmental conditions See Tell me about Specifications ENWW 143 gt o c p Q A 2 2 O Q H gt D e D T gt r 2 lt 144 Symptom Parts of a printed image are missing even after printhead cleaning is performed repeatedly Poor print quality cannot be improved even when the cleaning is performed There is banding on new media There is banding on media that has been calibrated and did not give banding before Possible cause The nozzle is clogged The cap or wiper blade is stained The printer requires calibration for the new media If one of the following is true try the corresponding solution and if banding has not disappeared then go to the next possible cause and solution 1 The file you are printing a is new b is not new 2 The print mode a has changed b has not changed 3 Normal printhead recovery a did not improve banding b improved banding 4 Strong printhead recovery a did not improve banding b improved banding Chapter 9 The problem is print quality Corrective measure Wash the printheads See How do l Clean ink system
31. front heater the print heater and the rear heater be set to lower than 50 C 45 C and 50 C respectively A NOTE When the print heater temperature is set to high fixing of the ink on the media is improved but media wrinkle or mat print may be caused Adjust heater temperature according to the media type and environmental temperature When the print heater temperature is set to high the printer may print at low speed to ensure stable print quality Set the front rear heater temperature 5 C higher than the print heater temperature Bad temperature balance between the front rear heater and print heater may cause the media to wrinkle Flow of heater temperature setting 1 If you select the media type when loading the media the temperature value applies as follows _ If the initial temperature value has been set the heater turns on but heating does not start _ If the initial temperature value is set to the heater turns off s Q 2 Ifthe printing job data are sent from the host PC either of the following operations is performed Q before the print starts T ed a Ifthe HEATER PREF set for the media is SOFTWARE 5 fa The temperature set in the RIP print data job overwrites the temperature set in the printer ms and the heating starts Heating does not start if the temperature value is set to OFF O e Ifthe temperature is not set in the RIP print data job heating starts with the temperature Ko set i
32. ground the printer may result in electrical shock fire and susceptibility to electromagnetic interference A CAUTION Always hold the power cable by the plug when connecting and disconnecting from the power outlet Never pull on the cable because this may damage it and create risk of fire and electric shock 14 Chapter 2 How dol basic operation topics ENWW Turn on the printer 1 Power off the printer using the power switch at the rear of the printer and plug one end of the supplied power cable 1 into the socket of the printer Insert the other end of the cable into an electrical outlet AN WARNING Avoid overloading the printer s electrical outlet with multiple devices Use only the electrical cable supplied by HP with the printer Do not damage cut or repair the power cable A damaged power cable has risk of fire and electric shock Replace a damaged power cable with an HP approved power cable For Healer 100 120V 12A 50 60Hz i E Ly O par b Q O 2 7 2 How do l 2 Power on the printer using the power switch 1 at the rear of the printer For Healer 400 120 12A 5060Hz p E L ENWW Turn the power on off 15 3 Press the POWER ON OFF key 1 on the front panel Op MOH When you press power on the printer performs a power on self diagnostic test and the following messages are displayed on the front panel Booting up INITIALIZING PLEASE WAIT
33. higher than the groove 1 turn the take up reel height screw clockwise to raise the left side of the take up reel b Ifthe take up reel pattern on the left side is lower than the groove 2 turn the take up reel height screw anti clockwise to lower the left side of the take up reel L Oo z Q e O D Q O D Q D 2 D 2 After adjusting the height check that the pattern is aligned with the groove on the left edge of the media Repeat step two until both ends of the pattern are aligned with the same groove 56 Chapter 3 How do I load unload media ENWW 4 How dol printing topics Perform a manual form feed rewind Use manual nesting Increase reduce pressure on media Perform a manual form feed rewind This section describes how to manually feed or rewind media through the printing path for example before and after cutting media By using these automatic features you reduce the risk of skew when you perform this task manually 1 ENWW Press the ONLINE key A INK MEDIAREG Y lt 4 MEDIA M ADV gt Press the SHIFT key to display the FORM FEED and REWIND options A REWIND FORM FEED Y 4 PH REC PH MAIN gt To rewind or feed media do one of the following a Hold down the key to feed media forwards through the printing path While the key is pressed the roll media advances If cut sheet is loaded it is discharged b Hold down the key to rewind the media W
34. how much drying time remains Print mode setting PRINT MODE Use this option to set the default print quality for the selected media type 2 NOTE This value will only be applied by the printer front panel setting if the PRINT MODE PREF option is set to FRONT PANEL PRINT MODE gt 01 NORMAL Parameters 2 3 D iY oy e c E snu w e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes e H QUALITY high quality print mode 720 x 720 dpi 16 passes e _H DENSITY high density print mode 720 x 720 dpi 16 passes e DRAFT draft print mode 360 x 720 dpi 4 passes e FAST fast print mode 720 x 720 dpi 8 passes e FINE DRAFT fine draft print mode 540 x 720 dpi 6 passes e 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes e F H QUALITY high quality print mode 720 x 720 dpi 16 passes e F H DENSITY Fast high density print mode 720 x 720 dpi 16 passes e F 3 TIMES Normal very high density print mode 720 x 720 dpi 24 passes e FINE Fine print mode 720 x 720 dpi 8 passes e F FINE Fast fine print modes 720 x 720 dpi 8 passes Print direction setting PRINT DIRECTION For the selected media type use this option to set bidirectional printing so that the print carriage places ink on the media at every pass or unidirectional printing so that the print carriage place
35. humidity see Tell me about Specifications and those conditions are expected to remain stable recalibration may be worthwhile However media advance calibration assumes that you have an image quality problem and that you have already followed the appropriate troubleshooting procedure for that problem If you have no particular problem there is no need to perform the calibration NOTE This procedure describes media advance calibration for all media loaded in the printer If you need to calibrate media advance for a specific media only then define advance using the MEDIA REG option 1 Load media widths larger than A1 size and longer than 1 m 2 NOTE Ifyou intend to use TENSION winding on the take up reel set media advance in tension winding mode A longer print length is required in the tension winding mode 2 2 Press the ONLINE key a A INK MEDIAREG 4 MEDIA M ADV gt ew Ssaq y 396 Op MOH 3 Select M_ADV using the key gt ROUGH NORMAL MEDIA ADV PRINT Select MEDIA ADV PRINT and press OK Select the print mode you usually use for the media you are calibrating 118 Chapter 7 How do I get the best image quality ENWW Selectable print modes are e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes e H QUAI high quality print mode 720 x 720 dpi 16 passes e H DENS high density print mode 720 x 720 dpi 16 passes e
36. is not installed 1 The front panel displays the following message INSTALL XX INK CARTRIDGE XX Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow 2 Replace the ink cartridge see How do Replace an ink cartridge Ink cartridge is not detected 1 The front panel displays the following message CHECK nn XX INK CARTRIDGE XX Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow 2 Replace the ink cartridge see How do Replace an ink cartridge Ink cartridge is near expiration date 1 The front panel displays the following message VY INK NEAR EXPIRATION DATE YY Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow 2 Have anew ink cartridge ready to replace the ink cartridge that is near its expiration date Ink cartridge has passed its expiration date 1 The front panel displays the following message WY INK PAST EXIF DATE CONTINUE YY Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow gt D e 2 D 3 a ENWW 136 Chapter 8 The problem is troubleshooting topics 2 See Tell me about Replacing an ink cartridge for instructions on how to proceed If you press the Okkey the following message is displayed SEE WARRANTY CONDITIONS CONT 3 See Tell me about Replacing an ink cartridge bef
37. is received 2 Under condition 1 above and the time specified by the delay time after the print end command was received Maintaining the standby temperature Function To shorten the time needed to reach the preset temperature to start printing Status Status of maintaining the heater temperature at the specified standby temperature 35 C for all heaters Li When the preset temperature is lower than the specified standby temperature 35 C the printer 3 maintains the preset temperature Conditions If the standby time has been set after reaching the preset temperature O elU T 5 Turning off the heaters D EUIR A Function To prevent excessive current consumption to protect the media from damage by the heat from n the heaters and to protect the user from getting burned from touching the heaters when printing e is not performed TS i Status Status of reaching the environmental temperature slowly Conditions In all cases except when maintaining the preset temperature or the standby temperature Start of heating The print start command is received and heating starts Printing does not start until the heaters have reached the preset temperature Start of print The heaters reach the preset temperature and printing starts End of print The print end command is received and printing finishes 198 Chapter 15 Tell me about heater topics ENWW Heater error messages When the following error m
38. key to confirm the parameter Print the nozzle print pattern to check the image quality 5 To change the Print mode Select PRINT MODE in the MEDIA REG menu with the and keys SPRINT MODE gt 01 NORMAL ENWW Adjust heater and print mode settings 127 6 To change the option setting displayed press the OK key SPRINT MODE 01 NORMAL 7 Using the and keys select a print mode that places less ink on the media and increases the number of passes SPRINT MODE D1 FINE Parameters e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes ink usage 100 H QUALITY high quality print mode 720 x 720 dpi 16 passes ink usage 100 H DENSITY high density print mode 720 x 720 dpi 16 passes ink usage 200 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes ink usage 300 DRAFT draft print mode 360 x 720 dpi 4 passes ink usage 50 FAST fast print mode 720 x 720 dpi 8 passes ink usage 100 F H QUALITY high quality print mode 720 x 720 dpi 16 passes ink usage 100 F H DENSITY Fast high density print mode 720 x 720 dpi 16 passes ink usage 200 F 3 TIMES Normal very high density print mode 720 x 720 dpi 24 passes ink usage 300 FINE DRAFT Fine draft print mode 540 x 720 dpi 6 passes ink usage 67 e FINE Fine print mode 720 x 720 dpi
39. me about operating conditions This section describes the operating conditions for the printer Installation space Make sure that there is sufficient space around the printer for the replacement of frequently used parts for printing output and for ventilation In addition leave the maintenance space indicated below for service repairs A 1m B 0 4m Environmental conditions Operating temperature and humidity levels The printer should be used within the temperature and humidity levels shown below Temperature 15 C to 30 C Humidity 30 to 70 I Tip To obtain optimal print quality operate the printer at environment temperatures between P 20 25 C v When the operating temperature is below 20 C print speed may be reduced by one third to maintain good print quality When printheads reach high temperatures the time to print is delayed A NOTE When the printer is not used within specified operating temperature and humidity ranges printing may be interrupted or the print quality may deteriorate 146 Chapter 10 Tell me about basic knowledge topics ENWW Places where the printer must not be installed Do not install the printer in places that are e In direct sunlight e _ Subject to vibration e Excessively dusty e Subject to extreme changes in temperature or humidity conditions e Near an air conditioner or a heater Places where the printer may get wet e Subject to direct air circulatio
40. should move and install media rolls Dropping a media roll could cause personal injury or damage to the printer e Allow and maintain adequate space around printer for immediate access to safety equipment such as eye wash stations fire extinguishers glove and safety glass dispensers and fireproof waste storage containers e Treat any media used cleaning and maintenance supplies and wipes soaked with ink as combustible materials Handle and dispose of properly e Ifan Air Purifier System is installed allow adequate space for exhaust hoses from the printer Locate these hoses and the Air Purifier System so that they do not pose a trip hazard or interfere with the operation of the printer such as loading and unloading media replacing Ink Cartridges inspecting and replacing the waste ink bottle e Always hold the power cable by the plug when connecting and disconnecting from the power outlet Never pull on the cable because this may damage it and create risk of fire and electric shock e Do not touch heater surfaces in the media path This may cause burns In order to ensure the safe operation of the printer heed all of the cautions and warnings contained throughout this manual 8 Chapter 1 Introduction ENWW Handling precautions ENWW These precautions are recommended to avoid damage to your printer and its components Power supply Use the power supply voltage specified on the nameplate Check the printer electrical outlet
41. skew 15 Press the OK key to confirm Printhead position adjustment Use the printhead print position test patterns to calibrate the following printhead positions e Printhead to printhead position adjusts the printhead position for the scan axis using the black printhead as a reference e _ Bidirectional printing position To print the printhead to printhead position pattern 1 In the TEST PRINTS menu scroll to the PH TO PH option and press the OK key TEST PRINTS gt PH TO PH 2 Press the OK key to start printing WLI Il miii Pana Padda Padioi Eii Jil i NH oT HM JLA RALI ENWW How do I calibrate my printer 121 gualit eb E 72 eb Ko eb t p eb e e xe e T To set the printhead to printhead adjustment value 1 2 3 4 yyjenk ma o o Q r D 5 D on 3 fen Q D 6 1 Select ADJUST and press the OK key Select YY PH TO PH VAL and press the OK key Select the printhead color to be adjusted and press the OK key In the printhead adjustment pattern identify the value where the vertical black line and the color printhead lines are perfectly aligned In the image below the correct value for Lc is 2 a F f i a t a taw T IRIRE 21 Insert the value and press OK key Select the number you want to change by using the and keys and change the numeric value using the am
42. take priority e FRONT PANEL Settings in the printer front panel take priority Heater preference HEATER PREF Use this option to define printer front panel priority or software RIP priority for heater settings for the selected media type If you select software RIP priority the printer will ignore heater settings that are defined on the printer and heater front panels and use the settings from the RIP SHEATER PREF 01 S0F WARE Parameters e SOFTWARE Settings in the RIP take priority e HEAT PANEL Settings in the printer front panel take priority Printhead rest period PH REST PERIOD Use this option to define the number of passes the printhead carriage performs before it pauses for the selected media type a PH REST PERIOD gt 01 0000CYCLES Parameters e CYCLES Number of passes The front panel display asks the user to wait while a countdown readout shows how much rest time remains Chapter 14 Tell me about menus ENWW Set remaining media SET REMAINING MEDIA Use this option to set the amount of media left for the media type you are loading Use this option if you are using a roll of media that is of a different length to the roll of the same media type that was previously loaded SET REMAINING MEDIA gt 01 YYYm Parameters e YYY Length in meters or feet Printhead temperature rest PH TEMP REST Use this option if you want printing to pause if there is a ttoo great
43. this chemical exclusively Never mix this chemical with other chemicals in the same container This represents a serious safety hazard ENWW General recommendations 163 D a 2 5 D 0 O 0 3 5 o m e D 164 Chapter 13 Tell me about waste management ENWW 14 ENWW Tell me about menus This chapter outlines the user menu structure and operations Menu operations The INK menu amp messages The MEDIA menu The MEDIA REG menu Media advance calibration The PH MAIN menu The PH REC menu The FEED option The REWIND option The PRINTER menu The ADJUST menu The SETUP menu The HEATER menu 165 menus O 2 a o T 2 D iY oy e c e snu w Menu operations 166 When the ONLINE key is pressed in the online idle mode the printer enters offline mode A menu group appears on the front panel and menu operations are enabled A INK MEDIA REG 4 MEDIA M ADV gt SHIFT A REWIND FORM FEED 4 PH REC PH MAIN gt SHIFT A PRINTER SETUP V lt 4 ADJUST HEATER gt Menu structure The front panel menu has the following structure e Menu group this menu is displayed at the first level Some menus have several submenus e Second level menus these are submenus of the top menu group e Parameters on selecting a menu item you can select a value command or enter a value Making front panel selectio
44. 6 8 Press the OK key to confirm PASTE MEDIA 13 06 9 Press the OK key to create the new media type Create a new media type Tip Werecommend that you do not modify the preset media types that came with your printer You can copy a preset media type with characteristics that are similar to the new media that you want to use and use the copy to create a new one before changing the settings This means that you will only have to make changes to one or two parameters and you will not need to set new values for all of the parameters To create a new media type 1 Press the ONLINE key 2 Press the key to enter the MEDIA REG menu A INK MEDIAREG lt 4 MEDIA M ADV gt 3 Scroll to the SELECT MEDIA menu with the and keys SELECT MEDIA gt 01 TYPE01 4 Press the OK key to select a media type number SELECT MEDIA gt 01 TYPEO1 qualit eb iy E rar 72 eb Ko eb t pr O e xe e T ENWW Manage media types 115 enb ma lt o fo Q r D 5 D 0 3 fan Q D 116 5 Select a media type number using the and keys and press the OK key SELECT PAPER si TYPEQ2 NOTE Ifa number is not available then a new media type with that number has already been created Select another number 6 Press the key and the OK key to define the name of the new media type RENAME MED
45. CB board version display CARRIAGE PCA This option displays the version number of the printer carriage PCA CARRIAGE PCA X X Parameters none ASIC version display ASIC VER This option displays the ASIC version BASIC VERSION KAR Parameters none USB address USB ADDRESS This option displays the printer USB address USB ADDRESS XXX Chapter 14 Tell me about menus ENWW Parameters none USB speed USB SPEED This option sets the USB port speed USB SPEED HIGH SPEED Parameters HIGH FULL Factory default setting FACTORY DEFAULT This option sets all parameter values to default factory settings FACTORY DEFAULT gt Parameters none Printer firmware upgrade PRINTER FW UPGRADE This option upgrades the printer firmware PRINTER FW UPGRADE gt Parameters none The HEATER menu ENWW This menu is used to modify heater settings Press the key to access heater options A PRINTER SETUP lt 4 ADJUST HEATER gt Heater delay time HEATER DELAY TIME Use this option to turn the heater off after the selected amount of time HEATER DELAY TIME gt NONE Parameters NONE 30 min 60 min 90 min 120 min ENDLESS The HEATER menu 193 menus O 2 a Q T _ Heater standby time HEATER STANDBY TIME Use this option to set the heater to standby temperature after the selected amount o
46. DIA gt 01 TYPE01 Selecting a media type number SELECT MEDIA Select the media type number you intend to modify or create You can choose from 01 to 20 SELECT MEDIA gt 01 TYPEO1 Parameters media type number 01 to 20 menus 23 NOTE All changes to settings in the MEDIA REG menu will apply to the media that you select or create in the SELECT MEDIA option Setting a media type name RENAME MEDIA Rename a media type you want to modify or create Name the media type using up to six characters RENAME MEDIA 01 T YPEO1 Parameters a six digit name Media advance value MEDIA ADV VALUE Use this option to set the media advance value for the selected media type This value is obtained from the Media Advance print See How do l Calibrate media advance for the step by step procedure O 2 a Q T NOTE This value will only be applied by the printer front panel setting if the ADVANCE PREF option is set to FRONT PANEL MEDIA ADV VALUE gt 01 099 80 MNFG VAL 099 80 gt 01 099 80 Parameters XXX XX 97 00 to 103 00 ENWW The MEDIA REG menu 171 Dry time value DRY TIME VALUE Use this option to define the amount of time the printhead carriage pauses between printing passes for the selected media type DRY TIME VALUE O Ose Parameters three digit time in seconds The front panel display asks the user to wait while a countdown readout shows
47. DIR BIDIR FLATTEN TIME None None None USE EDGE GUARD YES YES YES MEDIA ADV MODE FWD ONLY FWD ONLY FWD ONLY TUR MODE LOOSE LOOSE LOOSE LEADING EDGE NORMAL NORMAL NORMAL VACUUM LEVEL NORMAL NORMAL NORMAL FRONT HEATER T None 45 C 45 C PRINT HEATER T None 40 C 40 C REAR HEATER T None 45 C 45 C COLOR STRIPE ON ON ON ADVANCE PREF SOFTWARE SOFTWARE SOFTWARE BIDIRECTION DEF 00 amp 00 amp 00 amp PH CLEANING START amp END START amp END START amp END BACK ADJUST VAL 0 0 0 PRINT MODE PREF SOFTWARE SOFTWARE SOFTWARE HEATER PREF SOFTWARE SOFTWARE SOFTWARE Media advance calibration Media advance calibration is defined by using the M ADV menu Press the key to define and set values A INK lt 4 MEDIA MEDIAREG Y M ADV gt Chapter 14 Tell me about menus ENWW MEDIA ADV PRINT gt ROUGH NORMAL Media advance calibration print Select MEDIA ADV PRINT to print a calibration pattern that will indicate optimal media advance values Two patterns are available the ROUGH pattern prints a media advance pattern in 0 25 steps between 99 0 and 101 0 the DETAIL pattern prints a media advance pattern in 0 10 steps starting from the current setting 0 20 Use the ROUGH pattern to obtain your initial values and if greater accuracy is required use the DETAIL pattern The print mode selected will also affect media advance calibration patterns Press the CANCEL key to interrupt printing MED
48. G menu 170 media types ordering 206 weights 206 widths 206 media types default values 182 menu ADJUST 188 INK 169 M ADV 182 MEDIA 169 MEDIA REG 170 PH MAIN 184 PH REC 186 PRINTER 187 SETUP 190 N nozzle print 112 O ordering accessories 207 ink cartridges 206 maintenance and cleaning consumables 206 media 206 P PH MAIN menu 184 PH REC menu 186 power on off 14 PRINTER Menu 187 printer s main components 8000s 2 printhead crash 134 printhead position adjustment 121 R regulatory notices 213 S safety precautions 7 Index 219 service errors 137 SETUP printer menu 190 specifications ecological 203 specifications printer 202 support services HP Customer Care 209 HP Designjet Online 210 T take up reel core adaptors 48 loading media 48 using 45 winding direction setting 46 winding mode setting 47 troubleshooting checklist 132 U unload media 33 using this guide 2 W warranty statement 211 waste management 161 220 Index ENWW
49. HP Designjet 8000s Printer series User s Guide Legal notices The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied or translated to another language without the prior written consent of Hewlett Packard Company Table of contents 1 Introduction 2 How dol Using this guide re chessstanste te battered tae sentess prensa adaalkteib a eaicata again pnok one tin tun aid dciontusuuean bamepatgianenteatadiaas rey 2 Iai gets Wic lo g EE er eee CRETE eae Terre eer ror rrERTT E ET 2 FOW dO saat Seema thtaalencianet E hanntcacunettnionasttanesiaccth E E 2 The problem iS ic ss gree saya nceneusavacuce wg atuelenaenenentvasi tt cacauatntneee source a tyadinasyereccuameseanicanaeues 2 Telme GOUT i sawsceecdseanesitsanslsaconusenaingsanatatenddsantecuosuausnnneeteiaeunsciakaxatentnanetentinabtantecennan 2 NAEK ae ec a E E E raat ence tice uments non eoaaees eaaennade 2 The printer s main components sca sacecdic cts crmarncracivveecsssaiectacerrnandeseeaecensteeanion teeter eects 2 Front VIC seai aE EE
50. HP Waste Ink Bottle The cap is needed to properly seal the HP Waste Ink Bottle for disposal WARNING Always use both hands to remove and carry an HP Waste Ink Bottle gt gt Keep the HP Waste Ink Bottle upright Do not place on tables or shelves where it could fall Waste ink is combustible Keep an HP Waste Ink Bottle containing waste ink away from open flames sparks or other sources of ignition Never store waste ink in a glass container Soe cb prar Q eb prer 4 an e xe z e aE Never pour waste ink into a container filled with other chemicals AN CAUTION The level in the HP Waste Ink Bottle must be checked by visual inspection to prevent overflow If the waste ink level is above the indication line the bottle must be replaced with an empty HP Waste Ink Bottle A NOTE Place a sheet of media under the HP Waste Ink Bottle on the floor when removing a bottle containing waste ink This will help clean up any ink spills If soaked with ink treat the media as a combustible material and dispose of properly HP recommends that you always keep a spare empty HP Waste Ink Bottle available Some maintenance procedures require installation of an empty HP Waste Ink Bottle to prevent ink overflow The HP Waste Ink Bottle contains organic solvents and must be disposed of in compliance with all local state and federal regulations Always securely replace the cap on a full or partially full
51. IA gt 06 gt TYPE06 7 Define the name of the new media type using the and keys to select the character to be set and the amp and keys to change the character 8 Press the OK key to confirm the media type name RENAME MEDIA gt 06 OK 9 Press the OK key to confirm the new media type Modify media type settings To modify the settings of a media type 1 Press the ONLINE key 2 Press the key to enter the MEDIA REG menu A INK MEDIAREG lt 4 MEDIA M ADV gt 3 Scroll to the SELECT MEDIA menu with the and keys SELECT MEDIA gt 01 TYPE01 4 Press the OK key to select a media number SELECT MEDIA gt 01 TYPE01 Chapter 7 How do I get the best image quality ENWW ENWW Scroll to the media type option you want to modify by using the and keys MEDIA ADY VALUE gt 01 099 80 Press the OK key to modify the value MEDIA ADY VALUE 01 099 80 Press the OK key to confirm The message below will only be displayed for newly created media types MEDIA ADY VALUE 01 OK Press the OK key to create media type 01 and the asterisk indicates that the media type has already been created MEDIA ADY VALUE 01 099 80 Press the CANCEL key to cancel the process The front panel displays the top menu Delete a media type Media types from 02 to 20 can be selected Media type 01 is defined as the standard media and c
52. IA ADV PRINT gt ROUGH NORMAL Parameters ROUGH or DETAIL menus e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes O 2 a Q T e H QUALITY high quality print mode 720 x 720 dpi 16 passes e _H DENSITY high density print mode 720 x 720 dpi 16 passes e DRAFT draft print mode 360 x 720 dpi 4 passes e FINE DRAFT fine draft print mode 540 x 720 dpi 6 passes e 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes Back feed adjustment print This option prints a pattern so that you can adjust how much back feed is applied to a media type that you are loading Select a parameter based on your print mode BACK ADJ PRINT gt NORMAL OK Parameters e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes e H QUALITY high quality print mode 720 x 720 dpi 16 passes e _H DENSITY high density print mode 720 x 720 dpi 16 passes e DRAFT draft print mode 360 x 720 dpi 4 passes ENWW Media advance calibration 183 e FINE DRAFT fine draft print mode 540 x 720 dpi 6 passes e 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes Media back feed adjustment value Use this option to set the value for media back feed that you obtained from the back feed adjustment pattern BACK ADJ VALUE gt 0000PULSE Parameters 2000
53. ING option using the key and press OK to select 10 Press OK again to confirm your selection The carriage will automatically move to the left side of the printer so that the capping unit can easily be accessed The front panel displays CARRIAGE MOVING PLEASE WAIT ENWW Daily maintenance 71 A CAUTION Some types of media are prone to cockling in the area adjacent to the heaters if left stationary for any length of time Consequently it is good practice to feed approximately 20 cm of media through the printer before starting the cap cleaning to avoid any possible damage to the printheads that could be caused by them touching any raised areas of the media Once the carriage is out of the capping unit the cleaning procedure must be done as quickly as possible so as not to permanently damage the printheads The printer issues an audio warning beep throughout the procedure 11 When the following message is displayed open the front cover 1 OPEN COVER CAP CLEANING L z 2 o D 5 r D S D oO f r D 12 Open the right maintenance cover 1 13 Clean the top surfaces of all six caps as follows a Moisten each cap by rolling over the cap once backwards and forwards and then 72 Chapter 6 How do I maintain the printer ENWW b Clean each cap 1 by rolling over the cap ten times each 14 Ifthe caps are still not clean or there are particles around the edges then clean as
54. Lm 90 Chapter 6 How do I maintain the printer ENWW 9 Using the tweezers 1 remove the wiper blade as follows a Pull the bottom of the wiper blade 2 to release b Pull the wiper blade out from its slot from the top Se cob par Q eb f prar mar e xe gt e T ENWW Wiper blade replacement 91 10 Take a new wiper blade from the cleaning kit drawer VAN CAUTION Hold the wiper blade 1 from the bottom rubber edge Do not touch the top edge the blade if E S F e E kani P l 11 Using the tweezers insert the wiper blade as follows a Insert the wiper blade into its slot so that the bottom edge can be taken by the tweezers from below the slot oE e Q e gt 2 ot gt D O D s 92 Chapter 6 How do I maintain the printer ENWW b From below the slot pull the wiper blade down so that it is fully inserted 12 Close the right maintenance cover 1 Se cb Q eb f prar ee e xe z e L ENWW Wiper blade replacement 93 a e Q e 3 te gt D O D 13 Close the front cover 1 The following message is displayed on the front panel REPLACE FINISHED NO 14 Select YES and press the OK key to confirm replacement When returning to the printer after being switched off for an extended period l
55. MEDIA REG menu Tip Werecommend that you do not modify the preset media types that came with your printer Pa You can copy a preset media type with characteristics that are similar to the new media that you gt want to use and use the copy to create a new one before changing the settings This means that you will only have to make changes to one or two parameters and you will not need to set new values for all of the parameters Copy a media type to create a new one 1 Press the ONLINE key 2 Press the key to enter the MEDIA REG menu A INK MEDIAREG Y lt 4 MEDIA M ADV gt 3 Select the COPY MEDIA option with the and keys and press the OK key COPY MEDIA gt 01 4 Select a media number using the and keys and press the OK key enb Only numbers for media types that already exist are displayed 5 To create a new media type from the copy press the key to enter the MEDIA REG menu A INK MEDIA REG lt 4 MEDIA M ADV gt ma O o fo Q r D 5 D 0 3 fan Q D 6 Select the PASTE MEDIA option with the and keys and press the OK key PASTE MEDIA gt 13 gt 01 114 Chapter 7 How do I get the best image quality ENWW 7 Select a media number using the and keys 29 NOTE If the number on the right is followed by an asterisk the number displayed already contains media type information PASTE MEDIA gt 13 gt 0
56. O SEEE EEE AO E E E 3 REIN OW eeror E S gaara inmate deccenaaterataes 4 The heaters carse E ER E E EEE E E 4 The printers tront panel ccmisseseece E ENO 5 Safety precationis ses iaeiei eeraa ere REE ETA E ERRE AEE E eine Stadt SEE IEEE eb eee hee ee 7 General warnings ccssersccrctssamdtnamcadadioanuncendasasserdedarhianiuncanentesnemelshedantihcaatiddacovewonsiGowek 7 General Cautions stuns urea cesevaceetaiadas EAEE Aan ceeana viviudeuddscurdtue ataasueiandeetadsavainecdunedsebbe 8 Handling precautions srcesacadccraiscerireurieccntadadutintaninnnsen REEE EAEEREN ERRE EEE EEA EEEE RE EE Ena EEES 9 Power SU eienen ear eE AEEA EEA E EERS E AAE EAE EREATARA T 9 PINTE Keteuasicrnnetsticancunnaaak bison E REE A REEE ERRE OERA ERAR ERRES ENEE ERE 9 Regular inspection and maintenance ccccccsssceeeseeseeeeeeeesseeeeseesseeeesseaseeeensnaasees 9 Consumables seere e E E EEE Viedubercahanerse 9 basic operation topics Connect to a COMPULCN sessin e EEEa RETER EINEN A EAEEREN AEE EREEREER DE AANEREN 11 System configuration connection example ccccccceeecseeeeseeeeeeeeeeeeseeeeaaeeseeeeeeeees 11 Connection procedure cassis cincisadesnetuwecsabnaiedsnennntciteiuntumiandieiioareria chehisankenhiediatlanetianaes 11 T rn the power On off cea faces u et cet EEE LEE ue beckett tee deta EE T 14 TRI ONG printer esis crcmoatuiienuinderceactainsancesnoidnsvces vousituiddasancnt A EE EErEE ERRER E EEREN RERS aS 15 How do I turn the power o
57. OF THE PRODUCT TO MAKE IT OPERATE IN A COUNTRY FOR WHICH IT WAS NEVER INTENDED TO FUNCTION FOR LEGAL OR REGULATORY REASONS 10 Contracts for additional services may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer 11 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FORA PARTICULAR PURPOSE B Limitations of liability 1 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING ANY LOSS OF PROFITS OR SAVINGS WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES C Local law 1 This Limited Warranty gives you specific legal rights You may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world You are advised to consult applicable state province or country laws for full determination of your rights
58. P YV Chapter 14 Tell me about menus ENWW Language for front panel LANGUAGE This option sets the language for messages displayed on the front panel The initial value is English SLANGUAGE gt JAPANESE Parameters ENGLISH JAPANESE FRENCH ITALIAN GERMAN SPANISH PORTUGUESE Time Zone TIME ZONE GMT This option sets the year month and day and the local time in hours and minutes TIME ZONE GMT gt YY MM DD HH MM 00 menus Parameters YY MM DD HH MM 00 Units of measure LENGTH UNITS This option sets the units of measure LENGTH UNITS gt MILLIMETERS Parameters MILLIMETERS INCH Temperature units TEMPERATURE UNITS This option sets the temperature units TEMPERATURE UNITS gt CENTIGRADE Parameters FAHRENHEIT CENTIGRADE O 2 Q T Acoustic warning BEEP This option sets the acoustic warning on or off BEEP gt ON Parameters ON OFF BOOT version display BOOT VERSION This option displays the BOOT version ENWW The SETUP menu 191 2 3 D fen oy e c e snu w 192 8OOT VERSION KAX Parameters none Firmware version display PRINTER FW VER This option displays the printer firmware version PRINTER FW VER X XX_YY Parameters none Main PCA version display MAIN PCA VER This option displays the version number of the main PCA MAIN PCAVER X X Parameters none I
59. Printhead error messages cccceeeceecceeesssecesseeeseeeeeeeeeseeeeesenaseess 137 Service error MESSAGES cceececccceesseeeeeeeeeeeeeeeeueeeeeseueeseeseaseeeeenes 138 Operator error messages sesssieettn ritst utihiereniainandtn da cenededevsaciunseledadusibareanadts 138 Ink cartridge resosi irern E REE REEE EATEN EREE RR ARSENA 138 The ink LED flashes ccceseseceeeesseeeeeeeeseeenees 138 Waste ink bottle is not installed 2 0 2 ccc eeceeceeeeeeeeeeeeeeeeeeeeenees 139 Waste ink bottle is full ec ccceeeececeeeseeeseeeeeseeeseeeseeesseseeeeenees 139 WSCA COS messere ane E R AAEE RRES TREERE 139 M dias co E eeuadscbasta ccaasndiacetsuastens 139 Error LED is flashing saecutisenisevervesutenenctuteerteertiesaress 140 Other Messages soecciccsuennsdecissctsnasecencteus nA a aaiae e EaR TEENAA 140 The problem is an abnormal sound cicdenccciesssecticssnsanencddunssut snr essteoudasazsnneniedebssueliidheuatcoimdaaaaneencddaile 141 9 The problem is print quality 10 Tell me about basic knowledge topics Tell me about operating conditions ccccceecccccceeseeeeeeueeseceeeseaseeeessuaueeeeeseaseeeessnaeeeeensasseeeensnees 146 Installation SPACE siere ereinen EE EAE san enencensdabiheddensmarssbinnks 146 Environmental conditions sisics fe csuscinuiasavdinmatadcccntuenunssaciblvvddedaaicsabecdeadinsed eicedebsnncaads 146 Operating temperature and humidity levels
60. Storage Liquid cartridges when prompted by the front panel LOAD SL CARTRIDGES When you turn on the printer again you will have to clean the ink system see How do I Clean ink system Charge the ink system After the ink system has been cleaned then you will need to charge the ink system with ink You will need ink cartridges with more than 100 cc of ink available i cb ae T Q eb iS per S 4 a e xe z e T If any of the ink cartridges contain less than 100 cc of ink a warning message is displayed on the front panel Install a correct ink cartridge that contains more than 100 cc of ink in the indicated slot in order to continue To charge the ink system 1 Press the ONLINE key 2 Press the SHIFT key to display the PH MAIN menu lt q PH REC PH MAIN gt A REWIND FORM FEED 3 Press the key to select the PH MAIN menu 4 Scroll to the INK SYSTEM OPT option and press OK 5 Scroll to the CHARGE INK SYS option and press OK INK SYSTEM OPT gt CHARGE INK SYS 6 Press OK to confirm your selection ENWW Charge the ink system 97 7 When the front panel displays the waste ink bottle warning message check whether the waste ink bottle is present and is not full Check the waste ink bottle and press the OK key INK SYSTEM OPT BOTTLE OK 8 The Ink Charge process starts Check whether the waste ink bottle is present and is not full Check the w
61. WW AN WARNING Failure to perform daily maintenance procedures may result in damage to your printheads and will invalidate your warranty AN CAUTION If you need to leave the printer unattended for any reason ensure that the printer is on the ink cartridges are full the waste ink bottle is empty and media is loaded so that automatic maintenance performed regularly after the last printing process can be completed successfully for the time you are not present If needed install new ink cartridges The ink cartridges that you replace can be reused when you return to your printer if they still contain ink The ink cartridges must be stored properly and should not be used again if 3 months passed the install by date on the product label Daily printhead maintenance will ensure optimal print quality and the life of your printheads The ink in your HP Designjet 8000s Printer dries very quickly so maintenance procedures ensure that the ink does not dry in the capping unit the wiper blades the ink tubes and printheads When the following message is displayed immediately perform daily maintenance procedures PERFORM DAILY MAINTENANCE NOW Clean the capping unit Check the wiper liquid level Check the waste ink bottle level e Perform Normal printhead cleaning e Print the NOZZLE PRINT pattern E NOTE Perform the above every day before printing Always use the specified cleaning liquid and cleaning equipment Daily maintenan
62. WW Install a media roll in the printer 25 11 Slide the cutter 1 and media clips 2 out of the media path so that they can be accessed to cut the printed media and to avoid damage to the leading edge of the media 13 If there is unequal pressure on the left 1 and right 2 edges of the media when feeding the media into the printer either reposition the media so that the pressure is equal at the edges or use the pressure release lifters to equalize the pressure This will help avoid skew L Oo Q e O D Q O D a D 2 D 26 Chapter 3 How do I load unload media ENWW If the pinch wheels do not apply the same pressure on both edges then do the following a Reposition the media so that the pressure is equal at both edges of the media e Lower the media lever e Loosen the stop screws on the media holders e Adjust the position of the roll left or right along the support bar e Tighten the stop screws on the media holders Raise the media lever 23 NOTE Take care that the media is flat and does not catch on the pinchwheels while changing the position 2 D D D ic D e D z e mm ENWW Install a media roll in the printer 27 b Use the pressure release lifters to equalize the pressure at the edges of the media e Pull out the pressure release lifter 1 of the required pinchwheel 2 e Example of when the pressure release lifter needs t
63. a difference between the temperature set for the media print heater and the actual printhead temperature PH TEMP REST gt 01 0FF Parameters menus O 2 a Q T e ON Pauses printing e OFF Printing continues Delete a media type DELETE MEDIA Use this option to delete a registered media type See How do I Manage media types Media types from 02 to 20 can be selected Media type 01 is defined as the standard media and cannot be deleted DELETE MEDIA gt 01 TYPE02 Copy a media type COPY MEDIA Use this option to copy a registered media type See How do I Manage media types COPY MEDIA gt 01 Paste a media type PASTE MEDIA Use this option to paste a media that you have previously copied over a media type that already exists See How do Manage media types PASTE MEDIA gt 13 gt 01 ENWW The MEDIA REG menu 181 j 2 D ie oy e c Lag snu w Default values for media types Your printer comes with a set of factory installed media types Except for media type 01 you can modify or delete all other media types The table below lists the default values for the factory installed media types NAME PAPER 01 Glossy 02 amp Matte 03 Banner 04 amp BLT_B Backlit 05 MEDIA ADV VALUE Base 0 00 Base 0 16 Base 0 14 DRY TIME VALUE 0 sec 0 sec 0 sec PRINT MODE NORMAL NORMAL NORMAL PRINT DIRECTION BIDIR BI
64. ad wash operation by pressing the power on off key while pressing the CANCEL key The printhead wash operation is recommended to keep the printheads in good condition A CAUTION The printer power switch on the rear of the printer should only be used when the printer is turned off to move it connect it to a computer or to install or maintain printer parts The printer automatically washes the printheads regularly after the last printing process We recommend that the printer power is left on and media is loaded Turn the power on off 17 Check the firmware version To check the firmware version on your printer do the following 1 2 OP MOH e Roeg fen a 2 e D fet F e gt Press the ONLINE key to take the printer online Press the SHIFT key to display the SETUP menu A PRINTER SETUP lt 4 ADJUST HEATER gt Press the key to select the SETUP menu Scroll to PRINTER FW VER and press OK PRINTER FW VER X XX_YY NOTE For information on firmware updates and installation instructions see Tell me about etting help topics 18 Chapter 2 How dol basic operation topics ENWW 3 ENWW How do load unload media This section describes how to load and remove media in the printer Install a media roll in the printer Remove a media roll from the printer Replace a jammed media roll Load a cut sheet Use the media edge guards Use the media cutte
65. al HP Service Representative for service Use only the electrical cable supplied by HP with the printer Do not damage cut or repair the power cable A damaged power cable has risk of fire and electric shock Replace a damaged power cable with an HP approved power cable Do not allow metal or liquids except those used in HP Cleaning Kits to touch the internal parts of the printer Doing so may cause fire electric shock or other serious hazards Power OFF the printer and unplug the power cable from the power outlet in any of the following cases e When placing your hands inside the printer If there is smoke or an unusual smell coming from the printer Ifthe printer is making an unusual noise not heard during normal operation e A piece of metal or a liquid not part of cleaning and maintenance routines touches internal parts of the printer e During an electrical thunder lightning storm e _ During a power failure Inks used in the printer and liquids in the HP Cleaning kits contain an organic solvent ethylene glycol monobutyl ether acetate CAS No 112 07 2 Observe all local state and federal regulations related to the handling use storage and disposal of organic solvents Ink and fluids used in the Cleaning Kits are combustible Do not use or store within 8 meters 25 feet of open flames sparks or other sources of ignition Safety precautions O prar S xe e e Do not operate prin
66. anel message is displayed INSTALL XX INK CARTRIDGE XX Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow 2 Replace the ink cartridge See How do Replace an ink cartridge The MEDIA menu This menu is used to display media information or replace the media When you press the key information on media is displayed at three second intervals ENWW The INK menu amp messages 169 To access the MEDIA menu 1 Press the ONLINE key A INK MEDIAREG lt 4 MEDIA M ADV gt 2 Press the key to see media information Media roll ROLLIXXXXXX YYYmm Lg Cut sheet 3 D p SHEET AXXXXX e YrYmm 277mm c i e 3 Nest 7 NEST XXXXXX aot YYY XXXXXX media type YYY media width ZZZ media length Press the CANCEL and 4 keys to display the main menu in offline state Press the ONLINE key to take the printer online Press the OK key to change media settings The MEDIA REG menu Use the MEDIA REG menu to register or modify media type parameters or create new media types in the printer See How do l Manage media types For a list of the default parameters see Default values for media types in this section To access the MEDIA REG menu 1 Press the ONLINE key A INK MEDIAREG Y lt 4 MEDIA M ADV gt 170 Chapter 14 Tell me about menus ENWW 2 Press the key to see MEDIA REG menu options SELECT ME
67. annot be deleted To delete a media type a 2 Press the ONLINE key Press the key to enter the MEDIA REG menu A INK MEDIAREG 4 MEDIA M ADV gt Select the DELETE MEDIA option DELETE MEDIA gt 01 TYPEO2 Press the OK key to select the TYPE using the and keys DELETE MEDIA gt 01 TYPEO2 OK Press the OK key to confirm Manage media types 117 eb rar 72 eb Ko eb t pr O e xe e T gualit How do I calibrate my printer You can adjust the mechanical and electrical settings of your printer based on a series of printed patterns These patterns allow you to calibrate your printer settings for the media you are using Based on the results of these patterns you can optimize the performance of your printer Calibrate media advance Your printer was calibrated at the factory to ensure that it advances the media accurately when using supported media types in normal environmental conditions However you may find it useful to recalibrate in certain circumstances e Unsupported media different media manufacturers provide media types with a wide range of properties such as media thickness or stiffness which may benefit from calibration You can expect the best print quality when using HP s recommended media types e Abnormal but stable environmental conditions if you are printing in unusual conditions of temperature or
68. ash WARNING CLEAR MEDIA JAM Problem media crash 1 indicates that the carriage is blocked by obstacles in the carriage path or media feed path Solution follow the instructions on the front panel If the media jam 1 occurs frequently and there are no media jams or obstructions in the carriage path or media feed path please contact HP Support See also The problem is A printhead crash WARNING CLEAR MEDIA JAM Problem media jam 2 indicates that the media is not detected correctly You may have selected the wrong media format when loading the media or you may be using a cut sheet with an irregular size Solution follow the instructions on the front panel and check your media settings See also the Troubleshooting checklist Media NO MEDIA LOADED LOAD MEDIA Problem there is no media loaded in the printer woe Ec 25 Tom og QN v L 2 e5 O j ENWW An error message 139 Solution load media See How do load unload media MEDIA SIZE ERROR LOAD MEDIA Problem you have set an invalid media size less than 297 mm wide or 64 inch wide or more Solution set the correct size See How do load unload media MEDIA MISALIGNED RELOAD MEDIA Problem there is media skew Solution reload the media see How do load unload media Skew may be caused by ink deposits on the platen Check the platen for ink deposits and clean any ink See How do maintain the prin
69. aste ink bottle and press the OK key When the ink charge process is complete the front panel displays the CHARGE INK SYS option 23 NOTE Do not use the printer for at least one hour after charging with ink Check that the wiper sponge is moist Clean the exterior of the printer A CAUTION Turn off the printer before starting to clean the exterior CAUTION Wipe the printer clean with a soft cloth A cloth moistened with a neutral detergent may be used Do not allow liquid to enter the printer This may create risk of fire and electrical shock and cause a malfunction Do not clean the printer with benzene or paint thinner This may damage the paint L o a o 3 a r 5 D e r D lon Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation as required with a damp sponge or a soft cloth and a mild household cleaner such as non abrasive liquid soap Clean the carriage base If there is banding on the print caused by smeared ink on the carriage base you will need to clean the Carriage base 1 Press the ONLINE key to set the printer offline lt 4 MEDIA M ADV gt A INK MEDIAREG 2 Press the SHIFT key to display the PH MAIN menu lt q PH REC PH MAIN gt A REWIND FORM FEED 3 Press the key to select the PH MAIN menu 98 Chapter 6 How do I maintain the printer ENWW ENWW 4 Scro
70. be caused by the following factors e Small print dot size heat will cause a smaller dot size The higher you set the heater temperature the smaller the dot size is which results in light banding e Ink absorption by the media if the media you are using is not capable of absorbing the ink as it is placed then this can result in dark banding To improve ink placement and absorption try the following e Seta lower print heater temperature for light banding or a higher temperature for dark banding e Change the print mode to reduce the quantity of ink placed on the media for dark banding e Change the print mode from bidirectional printing to unidirectional printing for dark banding After each change to a setting try printing the nozzle print pattern to check the image quality To change the heater temperature and print mode settings 1 Press the ONLINE key and select the MEDIA REG menu with the key A INK MEDIAREG 4 MEDIA M ADV gt 2 Select PRINT HEATER T in the MEDIA REG menu with the and keys PRINT HEATER T 01 40C Parameters 15 C to 55 C or to turn the heater off qualit 23 NOTE This value will only be applied if the HEATER PREF option is set to HEAT i PANEL eb 49 eb Ko ts jad O e xe e T 3 Select the number you want to change by using the and keys and change the numeric value using the and keys 4 Press the OK
71. by using the and keys and change the numeric value using the and keys If you need more precise media advance calibration then you will need to print the DETAIL pattern as follows 9 Press the key and then the OK MEDIA ADV PRINT gt ROUGH NORMAL 10 Press the 4 and keys to select the DETAIL pattern MEDIA ADV PRINT enb gt DETAIL NORMAL Select the same print mode as for the ROUGH pattern you printed previously ma o fo Q r D 5 D 0 3 fan Q D 11 Press the OK key twice to print the DETAIL pattern MEDIA ADV PRINT EXECUTING 12 From the printed result select the best media advance calibration value Five patterns are printed in 0 10 steps in a range of 0 20 to 0 20 120 Chapter 7 How do I get the best image quality ENWW 13 Press the key and then the OK key to display the media advance calibration value MEDIA ADV VALUE gt 099 80 14 Enter the media advance adjustment value and press the OK key Set a numeric value with the and keys e NOTE Select a mean value if the media advance value is different in every color If you have an image that uses one particular color then set the value based on that color Set a mean value if the media advance value differs between the left and right sides of the media Different values between the left and right sides of the media may be caused by
72. c a 3 D ie Using media Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours or more before printing Low humidity may cause curling of media and high humidity may cause wrinkling Use media in the recommended temperature and humidity conditions about 23 C and 50 R H Do not use scratched crumpled curled or dusty media Take care not to damage the edges of roll media as this may affect media feeding Do not drop or wet the media Handle media by the edges Skin oils can be transferred to the printing material leaving fingerprint marks Keep the media tightly wound on the roll throughout the loading and unloading procedures Handling prints Do not touch the printed surface before the ink dries Handle media by the edges When handling media take special care in the first 24 hours after printing Rubbing the printed surface may cause color fading or color transfer To prevent color transfer do not stack printed images Do not stack your prints together with photocopies or laser prints The ink or toner may cause images to stick together Do not rub scratch or hold media as this may cause the ink to peal off Other precautions 154 The printing characteristics of media may change over a long period of time and colors may fade or print quality may deteriorate Use media in good condition Media particles caused by cutting of the media may harm
73. ccesesceeeceeeeceeeneeeeeeeeneesseeeesseeeceeeeeeeaceeeeeeeeeeeeeeeseeeeeeessauseeeeeensanes 82 Wiper blade replacement eeescsciuvsecs sis saducasnaseesndeansansceegatiidieaueassncunanndeessstlessaeteenaxatersedecabentddiancerseestees 88 When returning to the printer after being switched off for an extended period less than two WEEKS eae base tc ee eee ceca pa nn dsc cic cme oe eee cece E 94 Clean INK SYSt Minear aE E A E R tou dauemeedta men 94 Prepare for extended power down two to four weeks cccseeeeeeeeeeeeceeeeeeeeaaaaeaeeeeeeeeeeeeeeeasenseees 95 Ink system storage sesers E REE E E EKE ORA ETE KE SS 96 Charge the Ink Syste M ssissereniirenn eene aia E REEE A EREE E CAA 97 Clean the exterior of the printer sss acandaccmasscntasnoessrerncdatsdatsonnnacoeiyniecquedidisiduckincaa casbarisiennatieatecudedts 98 Clean the carriage base iii ceuccvisadnsnnncnsccenddaswunnnevinenassiuinn ant bacdcdssadeunctasa vivinensal iadchuhineccruntesyenckeencadcoue 98 Clean the front cover and Media feed cccccsssssceceeeeseeecceeeseceeeeeeeeeeeeeeeeeeeeseaeecenseeeeensaseeeeseas 100 Clean WG platen seriens iiia EEEE EEEE EAR ERE REER E RAE EEEE AEE ELAR EAE ONRAN ERARA Ra 101 Waste ink bottle replacement ccccccccccccsssseeeeceeeeeceeeeeeeeeeeeeeaeeeceseeadceeeesuageeeeessauseeeensaseeeeeensaes 103 Normal printhead recovery sags secs sasiinvinwssaaaianniieecdelantaweensa vals snnidudduudsasdadenabacviiiad dedddduiedibunnadavaxnav
74. ce 69 i eb ar Q eb K prar 4 e xe gt e T Capping unit cleaning This cleaning procedure will remove any dried ink and particles from the capping unit 1 Open the cleaning kit drawer 1 2 Remove the HP 780 Cap Cleaning Kit from the drawer comes with swabs only no rollers ar Oo Z Q Oo 3 D r y F xe P Lom E NOTE The HP 790 Cap Cleaning Kit can also be used The HP 790 Cap Cleaning Kit aS 1 Cap cleaning liquid 2 Cap cleaning handle 3 Cap cleaning roller 4 Cleaning swab 5 Disposable latex or Nitrile R safety gloves 70 Chapter 6 How do I maintain the printer ENWW 3 Put on disposable latex or Nitrile R safety gloves 4 Clip anew cap cleaning roller onto the cap cleaning handle 5 Dip the cap cleaning roller 1 into the cap cleaning liquid 2 s eb par Q eb fs a S 4 Pa S 49 e xe z e aE A CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid to clean the capping unit otherwise you could cause damage to the printheads 6 Press the ONLINE key to set the printer offline lt 4 MEDIA M ADV gt A INK MEDIAREG 7 Press the SHIFT key to display the PH MAIN menu lt PH REC PH MAIN gt A REWIND FORM FEED 8 Press the key to select the PH MAIN menu 9 Scroll to the CAP CLEAN
75. cover 1 Op MOH m O 2 O L 7 Loosen the printhead carriage fixing screws 1 at left and right 64 Chapter 5 How do l ink topics ENWW 8 Change the height of the printhead carriage as follows lift the printhead carriage height levers 1 to lower the printheads or lower the printhead carriage height levers to lift the printheads 7p 2 Q Oo head lt How do l 9 Tighten the printhead carriage fixing screws 1 ENWW Change the printhead height 65 Op MOH lt m O 2 O L 10 Close the carriage maintenance cover 1 and close the front cover 2 To change the printhead height on the front panel 1 Press the ONLINE key lt 4 MEDIA M ADV gt A INK MEDIAREG 2 Press the key to display the MEDIA REG menu gt 02 GLOSSY SELECT MEDIA 3 Scroll to the PH HEIGHT VAL option and press the OK key PH HEIGHT VAL gt 02 NORMAL 4 Select NORMAL or HIGH according to the mechanical change you have made and press the OK key PH HEIGHT VAL gt 02 NORMAL Parameters NORMAL default HIGH for thick media 2 NOTE When the printhead height is changed a gap in printing may occur in bidirectional printing Adjust the correction value for bidirectional printing in the MEDIA REG menu 66 Chapter 5 How do l ink topics ENWW 6 How do maintain the printer This section describes the regular ins
76. de deteriorates and does not cut your media cleanly See Tell me about Ordering supplies The printer comes with a removable cutter 1 and two media clips 2 installed in the printer L Oo zZ Q e O D Q O D Q 3 D a D 42 Chapter 3 How do I load unload media ENWW Tip If necessary when the Front Panel displays the Printer Ready message feed media through the printer using the key You can also use the FORM FEED menu to feed media gt through the printer Do not pull the media manually through the printing path This may skew the media loaded in the printer After cutting the media you can rewind excess media by using the key or the REWIND menu The media cutter should be positioned so that the cutting direction arrow is pointing towards the media If the arrow is pointing in the opposite direction to the media and the cutter path is obstructed by the media you can remove the cutter from its holder To remove the media cutter from its holder 1 Apply pressure to the sides of the cutter 1 and pull 2 fo D D D ic oO e D z e mm ENWW Use the media cutter 43 2 Rotate the cutter 1 so that the arrow is pointing in the direction of the media that you want to cut 3 Insert the cutter 1 with the arrow pointing towards the media L Oo z Q e O D Q O D Q D 2 D 44 Chapter 3 How do I load unload me
77. dia ENWW 4 Secure both edges of the media using the media clips 1 on the left and right side making sure that the media is not hanging loosely 5 Slide the cutter 1 across the media The media will be held securely by the media clips 2 amp oO D D ic oO 2 e D z e mm sl _ Q Tip After cutting the media you can rewind excess media by using the REWIND option the s key or the REWIND menu gt Use the take up reel E NOTE The HP Designjet 8000s Take Up Reel Kit Q6681A is an optional accessory ENWW Use the take up reel 45 There are four tasks required to complete loading of media on the take up reel The first part of attaching a roll to the take up reel is attaching the end of the roll by tape to the core tube supplied with the take up reel You can also use an empty cardboard tube Both types of core must be the same length as the roll you are using e Set the take up reel for clockwise or anti clockwise winding e Define the winding mode e Load media onto the take up reel e Calibrate media advance Set the take up reel winding direction Winding for printing on the outside of the roll 3 or the inside of the roll 2 can be selected When the take up reel is not used set the take up reel switch to off 1 A NOTE For LOOSE winding mode make sure that the media passes inside the take up reel sensor 1 If the take up reel is not used turn t
78. dia type or modify the one selected See How do Manage media types Calibrate the printer for the media type See How do calibrate my printer Change the media type settings See How do l Manage media types Print your test image again to check the overall image quality with the new settings If you are still not satisfied with the image quality you may need to make more adjustments to printer settings such as the print mode or the heater temperature For a description of image quality problems that you may see and the recommended solution refer to The problem is print quality 111 eb E 72 eb Ko eb t p e e xe e T gualit Test the image quality To check the overall image quality use an image that you have printed on other occasions with satisfactory results If the image quality is satisfactory no calibrations are required If the image quality is not satisfactory then you may need to adjust the media type settings Also use the Nozzle print to check that there are no printhead nozzles out The image below illustrates an example print that includes all printhead colors and would determine the quality of printed output in all six colors NOTE Use the nozzle print pattern to check that all printhead nozzles are working correctly after cap cleaning or any major servicing task 112 Chapter 7 How do I get the best image quality ENWW enb ma a o o
79. down state display The printer is shutting down SHUTTING DOWN PLEASE WAIT TO gt Q ome howe og os E O 5 lt 5 H ENWW Tell me about front panel messages and printer state 151 152 Chapter 10 Tell me about basic knowledge topics ENWW 11 Tell me about media e Storing media e Disposing of media e Using media e Handling prints e Other precautions Choosing the correct media type for your needs is an essential step in ensuring good print quality For best printing results use only recommended media whose reliability and performance have been developed and thoroughly tested All printing components printer ink system and media have been designed to work together to give trouble free performance and optimal print quality The HP Designjet 8000s Printer supports the following media types e Glossy vinyl chloride e Matte vinyl chloride e Banner Storing media e Always keep unused rolls wrapped in the plastic wrap to prevent discoloration Rewrap partially used rolls if they are not being used e Avoid rapid changes in temperature and humidity conditions and store media in condensation free environments A xe ear Oo Ko 14 D H Do not stand a roll on its end Do not stack rolls Disposing of media Dispose of media according to local regulations and guidelines where applicable ENWW Storing media 153 j 2 D i oO e
80. dy message appears on the Front Panel press the ONLINE key to take the Printer offline PRINTER READY ROLL 64 PAPER F 2 Press the SHIFT key twice and select the ADJUST menu using the key A PRINTER SETUP Y lt 4 ADJUST HEATER gt 3 Inthe ADJUST submenu scroll to TEST PRINTS and press the ENTER key TEST PRINTS gt NOZZLE PRINT 4 inthe TEST PRINTS menu scroll to the TUR ADJ PRINToption and press the ENTER key TEST PRINTS gt TUR ADJ PRINT 5 Press the ENTER key to start printing the pattern The printer automatically feeds the media through the printer so that the pattern reaches the take up reel tension bar If the pattern 2 at the right and left edges of the media is aligned with the groove 1 on the tension bar no height adjustment is required amp oO D D ig oO 2 e D z e mm ENWW Use the take up reel 55 If the pattern on the left edge of the media is not aligned with the groove when the pattern on the right edge is aligned use the take up reel height screw 1 to adjust the take up reel height up 2 or down 3 Only the left side of the take up reel can be adjusted up or down Adjust the height of the take up reel as follows 1 Ifthe take up reel pattern on the left edge of the media is not aligned with the groove when the pattern on the right edge is aligned do one of the following a Ifthe take up reel pattern on the left side is
81. e r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada DOC statement Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications D Co 5 h 3 fes e 214 Chapter 19 Legal information ENWW Korean EMI statement AHL orq cA ar 7 Ze WYSSS AADAGTSESS BH ey wq SE aeq o 41S 49 BA 7 ube bok ae FA Bas hoe THA ZAA UPR OS aS SA 7 He Taiwanese EMI statement ca PR Chinese EMI statement WAAR m FLERE A m A RES MICE EXPE DLR Hiema PRR AUT Sea NE o Sound Gerauschemission Germany LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN45635 T 19 c e _ O bj O D a ENWW Regulatory notices 215 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Supplier s name Hewlett Packard Company Supplier s address Avda Graells 501 08174 Sant Cugat del Vall s Barcelona Spain declares that the product Regulatory Model BCLAA 0502 and BCLAA 0602 Product family HP Designjet 8000s Printer series and HP Designjet 8000s Take up Reel Kit Product options All conforms to the following product specifications Safety IEC 60950 1 2001 EN 60950 1 2001 EMC CISPR 22 1997 A1 2000 A2 2002 EN 55022 98 A1 2000 A2 2003 Clas
82. ead height setting PH HEIGHT VAL cecceeeeceeeeeeeeeeeeeeseeeeeeeeeeeeeeaaas 177 Bidirectional print position adjustment BIDIR DEF VALUE cceeeeeeeeees 177 Bidirectional print position fine adjustment BIDIR FINE VALUE e 178 Printhead cleaning mode PH CLEANING ssceeceeeeeeeeeceeeeeaeeeeeeeeeeeeeeeeaaas 178 Media back feed adjustment BACK ADJUST VAL ccccccceesseeeeeeeeeeeeeeeeeeeeeeeeees 179 Media advance preference ADVANCE PREF ccccecccecceeeessseeeeeeeeeeeeeeseeeeeeees 179 Print mode preference PRINT MODE PREF ssseeeeeeeeeeeeaeeeeeeeeeeeeeeeeeeees 180 Heater preference HEATER PREF cccccccccccceessseseeeeeeeeeseeeauauaasseeeeseeeeseeeas 180 Printhead rest period PH REST PERIOD cccccccsssssssseeeeeeeeceeeesssseeeeeeeeeaaaas 180 Set remaining media SET REMAINING MEDIA ceecceeeeeeeeeaeeeeeeeeeeeeeeeeeees 181 Printhead temperature rest PH TEMP REST ccceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 181 Delete a media type DELETE MEDIA ccccesssseeeeeeeceeeeaeeeeseeeeeeeeeeeeeeaseeeesees 181 Copy a media type COPY MEDIA i ciccasecencie vers cedsends ores socnadinddesduesoccasaas ee ua veecaste 181 Paste a media type PASTE MEDIA ccccccssssssseeeeecceseeeeasaeessseeseeeeseeeseeaeaeesses 181 Default values Tor media types issicccveds cecveccees Cais aa ceucesscuuce
83. ective product which is covered by this Limited Warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product E D co 5 h e im 3 fet e m 7 HP shall have no obligation to replace or refund until you return the defective media consumable hardware product or component part to HP All components parts consumables media or hardware products removed under this Limited Warranty become the property of HP Notwithstanding the above mentioned HP may waive the requirement for you to return the defective part 8 Unless otherwise stated and to the extent permitted by local law HP products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability HP may repair or replace products i with equivalent products to the products being repaired or replaced but which may have been subject to prior use or ii with equivalent product to an original product that has been discontinued 9 THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY SERVICE AND HP HAS MARKETED THIS PRODUCT SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY HOWEVER WARRANTY SERVICE AVAILABILITY AND RESPONSE TIME MAY VARY FROM COUNTRY TO COUNTRY HP WILL NOT 212 Chapter 19 Legal information ENWW ALTER FORM FIT OR FUNCTION
84. ee months or when the following message is displayed REPLACE WIPER BLADE Chapter 6 How do I maintain the printer ENWW AN CAUTION The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations Always use Genuine HP Cleaning and Maintenance Kits These have been designed for maintaining high quality imaging performance and reliable printer operation Using non HP supplies may cause poor print quality printer malfunction printer failure or a safety hazard When the PRINTER READY message appears on the front panel press the ONLINE key to take the printer offline 1 Press the ONLINE key A INK MEDIA REG lt 4 MEDIA M ADV gt 2 Press the SHIFT key to display the PH MAIN menu 4 REWIND FORM FEED lt PH REC PH MAIN gt 3 Press the key to select the PH MAIN menu 4 Scroll to the REPLACE WIPER BLADE option using the key and press OK to select REPLACE WIPER BLADE gt 5 Press OK again to confirm your selection cb J Q eb f per S Pa e xe z e T 6 When the following message is displayed open the front cover 1 OPEN COVER REPLACE WIPER BLADE ENWW Wiper blade replacement 89 7 Open the right maintenance cover 1 8 The wiper blade 1 is located on the left in the maintenance area ak fe z Q e 3 D r D F g9 xe P D
85. eeeeeeees 171 Media advance value MEDIA ADV VALUE cccceceeeeeeeeeeeeeeeseeeeeeseeeaaaeeeeees 171 Dry time value DRY TIME VALUE ccsssececeecceesesseeseeeeeeeceeeesseeeseeseeanaaeeeess 172 Print mode setting PRINT MODE ccccccsssesseeeeeeceeeceeeeeeeeeeeeeesesaaaasseeeeeeeesess 172 Print direction setting PRINT DIRECTION cccececeesseeeeeeeeeeeseeeeeeeeseaeeeeeeees 172 Flatten time FLATTEN TIME cecccccccasaccdancstececsazaesscedenstadeisceededesddeudddcntastadsteeeaiectec 173 Use media edge guard USE EDGE GUARD ccccccccceeeeeeeeeeeeeaeeeeeeeeeeeeenaeaes 173 Media advance mode MEDIA ADV MODE cccccceceeeeeeeeeeeeeeeeaaeeeseeeeesseenees 174 Take up reel mode TUR MODE cccccccccceaseeseeeeeeeeceeeeseeeeeeeeseaaaaeeeeeesessneages 174 Leading edge mode LEADING EDGE cccsseeecceeeeeeeeeeeeeeeeeeeaaaeeeeeeeeeseeneees 175 Vacuum level setting VACUUM LEVEL ccccseesceceeeeeceeessseeeeeeeseseeaeaeeseeeeeaas 175 Initial temperature setting for the front heater FRONT HEATER T 000008 175 Initial temperature setting for the print heater PRINT HEATER T 00008 176 Initial temperature setting for the rear heater REAR HEATER T 0ccceee ees 176 ENWW ENWW Color stripe setting COLOR STRIPE ccccscceeeeeeeeeseeseeeeeeeeeseeeeeeeeeeeseeaaeeeees 177 Printh
86. eeeeees 193 The HEATER MENU Geer cena nee cere ereti ai aE EEEE ESE E EA EREE EEEE a een EEE EEE 193 Heater delay time HEATER DELAY TIME cccccccseeseeeeeeceeeeeaaeaeneeeeeeeeesaeenees 193 Heater standby time HEATER STANDBY TIME cccccceceeseseeeeeeeeeeeeeeseeeeeees 194 15 Tell me about heater topics The heaters a isnscirnnicattetancceetaachsreaieinatncchinitdanciaaiebtbieniecmncdiaaiadidannudtaubbbibanuannnebbadganatendddlashedneumaannnil 195 Heater temperature settings siiccsusssassece dons suisse steer cncdienencndaadadsviavadeddddancinbinasiecdieeds aiysweutevadandboredeans 196 Heater preset temperature Dy MECIUM cccccceeeeeeeeeceeeeeeeeeceaaaeeeeeeeaaaaeeeeeeenaaes 196 Flow of heater temperature Setting cccccecececeeeeeeeeeeeeeeeeeecaaaeeeeeeeeeaaaeeeeeeeaneess 197 Temperature control 3 iccicctstasncrericciataciaiimnbinnadeabiedmonanipsensnenenieatiadisunddamobeeneneencndiases 198 Maintaining the preset temperature cccceeeeeeceeeeeeeeeeeeeeeeeeeaes 198 Maintaining the standby temperature ccccceeeeeeeeeeeeeeeeeeeees 198 Turning off the heaters lt ccestsceecdesctneedarestencten cddectgedtcecticnssesacdasteadcteece 198 Heater error messages cnsdcivencceesieuscanveerdauenssesaadidandsuudddduncesieadueubsaaswenddasesainaseeemepieipateicsueaieesadesetee 199 16 Tell me about printer specifications topics Specifications resinen e rE EEEE A E REEERE E
87. efine how the printer detects the position of the media when it is loaded or to make media settings on the front panel E NOTE This setting is not applied when you use the take up reel SLEADING EDGE 02 NORKMAL Parameters e NORMAL Detects the leading edge of the media when you replace or load the media and then completes media loading after checking for skew e REDUCED Detects the leading edge of the media when you replace or load media and then completes media loading after detecting the edge of the media by rewinding E NOTE The recommended setting is NORMAL If you select REDUCED follow these instructions e Cut the edge of the media so that the edge of the media is parallel to the guide line and then load the media If the edge of the media is not straight the printer will deposit ink on the platen and that can cause a printhead crash e Load the media after checking that there are no wrinkles on the edge of the media Wrinkled media can cause a printhead crash e Load the media after checking that there is no tape or glue on the edge of the media If using media with tape or glue it can cause a media jam Vacuum level setting VACUUM LEVEL Use the VACUUM LEVEL option to set the suction force of the vacuum fan on the printing platen for the selected media type VACUUM LEVEL gt 01 NORMAL Parameters NORMAL Normal fan suction level e LOW Low fan suction level Initial temperature set
88. en if the printer interrupts its current print job 23 NOTE When the TENSION winding or BACK amp FWD MEDIA ADV MODE mode is selected the printer will only use START amp END even if you have selected DURING PRINT When DURING PRINT is selected separator lines are generated on the print because cleaning is performed during printing However cleaning is performed after completing the image around the separator Chapter 14 Tell me about menus ENWW lines Use the BACK ADJUST VAL option to eliminate these lines Select this mode when using media that is sensitive to the heater temperature such as PVC However these lines may shift depending on the media In such a case use the START amp END or DURING PRINT2 modes A Cleaning When DURING PRINT2 is selected separator lines are generated in the middle of printing path although cleaning is performed during printing Select this mode when using media which is not sensitive to the heater temperature such as tarpaulin Separator lines are easier to adjust in this mode than in the DURING PRINT mode however color tone around the lines may be changed Select the mode according to the property of the media to be used A Media back feed adjustment BACK ADJUST VAL This option sets the amount of back feed when printing of an image is interrupted by the automatic cleaning process menus O 2 a Q T Set a back feed adjustment value for the media ba
89. enneciviiedeteweevetiewteerartencanet 151 ENWW 11 Tell me about media Storing Media ccc tara cenit vested wise A E E A EET ERE EE E R E RRRA 153 Disposing ot Medida a E ere ttren rr entre trthrs eter cere ee 153 USing media recaro TE culated ee E R 154 Handing PMS eiere a E A E ern snnnnten ane re ceermser ee enteirrn re 154 Other preca tlonS ress eiatecex tense ceeaeese estat ccacece sates R E AREE AEE EEE Ea AEEA 154 12 Tell me about the ink system IOK Cartridges ssrrcscauatevenestoutondonmi a a ERE TEE EAA N EEEE EEE EEEE 155 Replacing amink cartridge censorer E AE TERNE A 157 Ink cartridge storage and disposal sa jiiiios wceurerericncecuburenard sunnes tac duccncebaienter teed EEr EEE EEEE EEEE annn Ennen nn nnne 157 HP 780 Waste Ink Bottle sors sieocate darnadcoznmpancwwdaccu a e a a A E EA EAEE 157 Precautions for handling the waste ink bottle 2 0 0 0 eee cceeseeeeeeeeeeeeeeeeeeeeeesaeeeeees 158 HP Cap Cleaning Kit with Roller codcccsstconnesccadeuseutcccrtieaisoeeededossecaai crane mnreeudeaetnna i anonamnadeneeus 158 HP 780 Wiper Cleaning Liquid viccite tcc ssiciaenisaniutnmn dated Suusadsieciasell mainte dbenabencannciniwnndadedsaiiimaddatadntan ites 158 AP Cleaning SWS a coiincetiaaticntiaiiieseentancnnonccsiasicatdereberendahedeaamar oobeaiagentiaaisadduonatebinesuneneipeerenanid 158 HP Ink System Storage Kit scree cain teen dca scstercddlatieiin didi eadectuabaeeccornda iaanbideidadadbencuiicina adele snhulettenbieatn 159 HP
90. er power socket Printer power on off switch 100 V 200 V alternation switch USB port gt N O W e PN Exhaust attachments The heaters The printer includes three heaters for fixing and stabilizing the printed image on the media Each heater is controlled separately 4 Chapter 1 Introduction ENWW 1 2 3 4 5 6 T 8 Media roll Pressure roller Rear heater preheats the media Grid roller Carriage Front cover Print heater dries the ink and stabilizes the printed image Front heater fixes the ink on to the media AN WARNING Do not touch heater surfaces in the media path This may cause burns The printer s front panel ENWW Your printer s front panel is located on the front of the printer on the right hand side It has the following important functions It must be used to perform certain operations such as loading and unloading media It can display up to date information about the status of the printer the ink cartridges the printheads the media etc It can provide guidance in using the printer It displays warning and error messages when appropriate It can be used to change the values of printer settings changing the operation of the printer The printer s front panel O prar O oS q r R Q O a O gt The front panel has the following components 1 2 10 11 12 13 14 The Data lig
91. ess than two weeks 94 AN WARNING Never switch off the printer without following the correct procedures Even with the storage liquid installed never leave the printer off for more than 4 weeks Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired In all other cases make sure you observe the appropriate maintenance guidelines AN CAUTION If you need to leave the printer unattended for any reason ensure that the printer is on the ink cartridges are full media is loaded and the waste ink bottle is empty so that automatic maintenance can be completed successfully for the time you are not present If needed install new ink cartridges The ink cartridges that you replace can be reused when you return to your printer if they still contain ink To clean the ink system you will need the HP 780 Ink System Cleaning Kit part number CB303A Clean ink system This option allows you to clean dry ink from the ink system with cleaning liquid after the printer is powered on after being stored for less than two weeks Chapter 6 How do I maintain the printer ENWW AN CAUTION Do not open or close the front covers or change the position of levers while the cleaning process is being performed or the operation may have to be restarted from the beginning This will result in the waste of the cleaning liquid If the cleaning process has to be restarted new cleaning liquid cartridges will be needed 1 Pres
92. essage is displayed contact HP Support e System error SYSTEM ERROR 14xXx POWER OFF ON heater topics O 2 a oO T _ ENWW Heater error messages 199 ynoqe ow jj L D D D k r TS O 0 _ 200 Chapter 15 Tell me about heater topics ENWW 16 Tell me about printer specifications topics e Specifications e Ecological specifications D lt 8 E A 20 N ss Site 20 oO o O ES ON H ENWW j 2 D Q o e c To 1 zud Specifications Item Specification Function Print technology Resolution High quality Resolution Standard Resolution Fine draft Resolution Draft Print speed Media feed delivery direction Media type Media width Ink cartridge Noise Heat output Maximum print guaranteed range Power supply voltage Frequency Power consumption External dimensions Weight Operating temperature humidity range Non operating temperature humidity range Installation space Maintenance space Piezo electric inkjet printheads 720 dpi x 720 dpi 720 x 720 dpi 540 x 720 dpi 720 x 360 dpi About four minutes AO with 4 pass printing changes according to surrounding temperature and printhead temperature Rear media supply front media delivery PVC banner Vinyl chloride Tarpaulin Maximum 64 inch Six colors black cyan magenta yellow light magenta light cyan 500 ml
93. ey to start printing 1 _ eee E E a oe Tee ee E E E ee E E ee Ee ee a o i 2 Ss be es Tye te 2 Lm iyan a r p ee camm 2 T ee r i E Ti TE E 1 Use section 1 to identify the printhead nozzle to be used as the reference 2 Use section 2 to determine the correction value for the other printheads 3 Identify the line of the printhead nozzle closest to the print platen indicated as A in the image In this example the printhead nozzle that is closest to the print Platen to be used as the reference is indicated as B in the image Chapter 7 How do I get the best image quality ENWW 4 A For each printhead line identify the value where the reference printhead is aligned In this example image for the Magenta line the correction value is 1 indicated as A in the image ed _ _ ___ p Mh 2 aA sera es 4 To set printhead nozzle position adjustment values 1 Select ADJUST and press the OK key 2 Select NOZZLE POS VAL and press the OK key 3 Select the printhead color to be adjusted and press the OK key 4 Insert the value and press OK key Select the number you want to change by using the and keys and change the numeric value using the and keys Line sensor position adjustment This test pattern is used only for HP Support purposes to calibrate the line sensor Back feed adjustment print This op
94. f time HEATER STANDBY TIME gt NONE Parameters NONE 30 min 60 min 90 min 120 min ENDLESS j 2 3 D ie oO e c e snu w 194 Chapter 14 Tell me about menus ENWW 15 Tell me about heater topics This chapter describes temperature control the heater front panel parameter setup mode operations and error messages of the heater controller e The heaters Heater temperature settings Heater error messages The heaters The printer includes three heaters for fixing and stabilizing the printed image on the media Each heater is controlled separately heater topics e 2 oO z T 5 1 Media roll 2 Pressure roller 3 Rear heater preheats the media 4 Grid roller 5 Carriage 6 Front cover ENWW The heaters 195 ynoqe ow Jj L D D r D a TS O 0 7 Print heater fixes the ink on to the media 8 Front heater dries the ink and stabilizes the printed image AN WARNING Do not touch heater surfaces in the media path This may cause burns Heater temperature settings 196 F40 C P45 C R45 C 40 C 40 C 45 C Heater temperatures are preset automatically for the media type that is selected during media loading Under normal operating conditions you do not need to set the temperature Use the printer front panel only when you need to make fine adjustments to the heater temperature e On off setting
95. ff srerecisinics cosiahiecndnsnnitnateasierticunecardanroiaiedsciesntaas doaisunidicubisive 16 MEAE E AE E E OEE E 16 Check the firmware version isccces sci vetrenmsesneccanuatad tates vadeteccsnessaevec gauenadobidaniaaeen adensspnidacsactadnotsexacuinbatines 18 3 How do load unload media ENWW Install a media roll in the printer ccccseseceecceeeseeeecesseeceeeeeeeeeeeeeeedseeeeeseaeceeesseaseeeeesecseeeeeesaaaeees 20 Remove a media roll from the printer ccccccccccccsssssseeeeeeeeeceeeaeauaeeeeeeseeeeeesauaaaaseeeeeeeeeesessneaaeasess 33 Replace a jammed media roll sicssisscnaserdearprcecceacngetiaistasnditnerzassceunieddenontohanauluuntincsnmeoseiandmuamcetiente laws 35 koad a cut Shei ee E E EEE E EE 35 Use the media edge guardS scctsicarcsssa din nvndeunannacciagddienosesidsecscenbosrcsdaccadsntounde muueruonarpeadeoesnabiernsdoue etsy 41 Use the media C tter icerisine renerne EEEE raen EREET RAE EEE Ea AAEE REE SEEE RETENER EEE EEE EEEE 42 Use the take up Teel cicccccerseussicnaaeeoiceasarsseyasanceactunlenculeuedinnosaedsiaccnucdaeiashicnaddspiianendsanededenasdsuaenoadeanns 45 Set the take up reel winding direction cceeccseeececeeeseeeeeeeeeeeeeeeeeeesseaseeeesanseeeeees 46 Define the take up reel winding MOE cccccc cece seseeeeeeeeeeeeeeaueeeeeeeeeeeeeesseeaaeeeeeess 47 Load media on to the take up reel ccceeececeeeeeeseeeeeseeeeseeeeeeeeeseeeeeseaseeeeesenaseeeeees 48 Ta
96. follows a Dip anewcleaning swab 1 into the cap cleaning liquid 2 s eb par Q eb fs a 4 Pa S 49 e xe z e T A CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid to clean the capping unit otherwise you could cause damage to the printheads ENWW Daily maintenance 73 b Clean the top outside edges and the upper surfaces of all six caps 15 Close the right maintenance cover 1 E o Q e gt r 2 gt or Er D O r p The printhead carriage will return to the right maintenance area home position automatically 74 Chapter 6 How do I maintain the printer ENWW E NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cap cleaning s ae T Q eb prar S 4 a e xe z e L ENWW Daily maintenance 75 Wiper liquid bottle replacement 2 NOTE When the wiper liquid has been installed for some time the liquid will no longer be clear This is quite normal because the liquid becomes tinted as it is used to clean the wiper blade Wiper liquid ensures that the wiper blade can correctly clean the printheads The wiper liquid level should be checked every month or when the following message is displayed REPLACE WIPE CLEANING LIQUID WARNING Make sure that the wiper liquid does not drip onto other parts of the printer 1 Press t
97. for proper polarity and grounding before connecting printer Failure to do so may result in fire and electric shock hazards Be sure the printer is well grounded Failure to ground the printer may result in electrical shock fire and susceptibility to electromagnetic interference Avoid overloading the printer s electrical outlet with multiple devices Use only the electrical cable supplied by HP with the printer Printer Wipe the printer clean with a soft cloth A cloth moistened with a neutral detergent may be used Do not allow liquid to enter the printer This may create risk of fire and electrical shock and cause a malfunction Do not clean the printer with benzene or paint thinner This may damage the paint Never touch the printhead nozzles They can be easily damaged or clogged Regular inspection and maintenance Make sure you observe the appropriate maintenance guideline See How do maintain the printer Clean the capping unit every day Never switch off the printer without following the correct procedures Even with the storage liquid installed never leave the printer off for more than 4 weeks Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired In all other cases make sure you observe the appropriate maintenance guidelines Consumables Ink inside the ink cartridge is combustible Do not expose or store near open flames sparks or other sources of ignition HP Ink Cart
98. gnjet HP Customer Care HP Designjet Online getting help z gt O 2 a oO T _ or call the phone number in the Customer Service Guide provided with your printer What to do before you call Review the The problem is troubleshooting suggestions in this guide Review the relevant driver documentation supplied with this printer for users sending PostScript files or those using Microsoft Windows If you have installed third party software drivers and RIPs refer to their documentation If the problem appears to be related to your software application first contact your software vendor If you still have difficulty refer to the HP Support Services booklet provided with your printer This document contains a comprehensive list of various support services available to help solve printer problems If you call one of the Hewlett Packard offices please have the following information available to help us answer your questions more quickly The printer you are using the product number and the serial number found on the label at the back of the printer If there is an error code on the front panel note it down see Status codes and error messages The computer you are using Any special equipment or software you are using for example spoolers networks switch boxes modems or special software drivers HP Customer Care 209 e The cable you are using by part number and where you purchased it
99. hat is currently not available then you will 15 Set the length of the media that you have loaded using the or key and press OK REMAINING MEDIA XXXm If an error message is displayed remove the media and repeat the task 16 The media will be loaded automatically SSS PREPARING MEDIA PLEASE WAIT ji A If an error message is displayed remove the media and repeat the task Use the media edge guards Set the media edge guards 1 on the right and left of the printing path to reduce the risk of printhead amp Oo O Oo 2 S crashes Ke e Oo gt e T ENWW Use the media edge guards 41 NOTE When using the media edge guards the right and left margins increase from 5 mm to 10 mm You need to activate or deactivate use of the media edge guards on the front panel To access the MEDIA REG menu 1 Press the ONLINE key A INK MEDIAREG lt 4 MEDIA M ADV gt 2 Press the key to see MEDIA REG menu options SELECT MEDIA gt 01 TYPE01 3 Select the media that you want to use or not use the media edge guards with and press the OK key This setting will only apply to the selected media 4 Scroll to USE EDGE GUARD using the or keys and press the OK key USE EDGE GUARD gt 01 YES 5 Select YES or NO and press OK to confirm Use the media cutter 2 NOTE The cutter is a consumable that can be replaced if the bla
100. he HP Designjet 8000s Printer series such as cleaning and preventive maintenance services including parts contained in any preventive maintenance kit and HP service engineer visits are not covered by HP s Limited Warranty but in some countries may be covered under a separate support contract 5 For HP printer products the use of a refilled or non original HP consumable product ink printhead ink cartridge or media does not affect either HP s Limited Warranty to you or any HP support contract with you However if printer failure or damage is attributable to the use of a non original HP consumable or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 6 Your exclusive remedies for defective HP products are the following a During the Limited Warranty Period HP will replace any defective HP software media or consumable product which is covered by this Limited Warranty and deliver another product to you to replace the defective one b During the Limited Warranty Period HP at its sole discretion shall either repair on site or replace any defective hardware product or component part If HP elects to replace any component part HP will provide to you i a replacement part in return for the defective one and ii remote part installation assistance if needed c Inthe unlikely event that HP is unable to repair or replace as applicable a def
101. he ONLINE key lt 4 MEDIA M ADV gt A INK MEDIAREG 2 Press the SHIFT key to display the PH MAIN menu L o a o 3 a r 5 D oO r D lon lt 4 PH REC PH MAIN gt A REWIND FORM FEED 3 Press the key to select the PH MAIN menu 4 Scroll to the REPLACE WIPE LIQUID option using the key and press OK to select REPLACE WIPE LIQUID gt 5 Press OK again to confirm your selection 76 Chapter 6 How do I maintain the printer ENWW 6 When the following message is displayed open the front cover 1 7 Open the right maintenance cover 1 Se par Q eb fs a S 4 Pa S 49 Z e xe z e T ENWW Wiper liquid bottle replacement TT 8 Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any remaining liquid drains into the printer 29 NOTE Itis recommended that you put on the gloves that came with the HP Wiper Cleaning E Kit AN WARNING Make sure that the wiper liquid does not drip onto other parts of the printer 9 Remove and discard the wiper liquid bottle from the wiper liquid holder oE O Q e 2 ot gt D O D s 10 Remove the replacement wiper liquid bottle 1 from the maintenance drawer 78 Chapter 6 How do I maintain the printer ENWW 11 Remove the wiper liquid bottle cap 1 12 Make sure that the
102. he level in the HP Waste Ink Bottle must be checked by visual inspection to prevent overflow If the waste ink level is above the indication line the bottle must be replaced with an empty HP Waste Ink Bottle e Place a sheet of paper under the HP Waste Ink Bottle on the floor when removing a bottle containing waste ink This will help clean up any ink spills If soaked with ink treat the paper as a combustible material and dispose of properly e Do not store HP Ink Cartridges in direct sunlight Store HP Ink Cartridges in a cool dry place This prevents deterioration of the ink during storage 10 Chapter 1 Introduction ENWW 2 How do l basic operation topics e Connect to a computer e Turn the power on off e Check the firmware version Connect to a computer O Soe D 2 O YL m This section describes system configuration and cable connection procedures E NOTE Before connecting or disconnecting the USB Cable turn the printer OFF How do l System configuration connection example The following connection is possible 1 Printer server RIP 2 USB interface 3 Printer Connection procedure E NOTE Before you connect the USB cable you should ensure that the RIP is installed so that the printer can be detected by your operating system Refer to the instructions that came with your RIP for installation instructions ENWW Connect to a computer 11 Connect a USB cable as foll
103. he take up reel switch off Make sure that you change the media roll on the take up reel before the roll size exceeds the diameter of the take up reel media hub Replace the core tube with a new one to avoid winding errors ma Oo z Q e O D Q O D Q D 2 D 46 Chapter 3 How do I load unload media ENWW NOTE When printing without using the take up reel make sure the media or printing surface is not damaged or folded by the take up reel sensor Define the take up reel winding mode The take up reel supports two winding modes tension winding and loose winding E NOTE Normally the LOOSE winding mode is recommended NOTE Use the TENSION winding mode when there are problems with skew 1 Press the ONLINE key to view the MEDIA REG menu A INK MEDIA REG Y lt 4 MEDIA M ADV gt 2 Press to select MEDIA REG 3 Press to scroll to the TUR MODE option and press OK to select TUR MODE gt 01 LOOSE 4 Select LOOSE or TENSION and press OK to confirm z D e D 1 2 5 1 O o D gt I ENWW Use the take up reel 47 Load media on to the take up reel If you are using a two inch cardboard core make sure you remove the core adaptors installed on the take up reel hubs as follows 1 Remove the adaptor ring 1 from the take up reel right end plate 2 Insert the adaptor ring into the core adaptors on each take up reel hub and turn a
104. hile the key is pressed the roll media rewinds When the or key is released media feeding or rewinding stops and the menu group is displayed A REWIND FORM FEED lt 4 PH REC PH MAIN gt Perform a manual form feed rewind 57 ra Oo Q Oo 4 O prar Q How do l Op MOH 5 af m Q r e 3 O w Alternatively when the Printer Ready message is shown on the Front Panel do one of the following 1 Hold down the key to feed media forwards through the printing path While the key is pressed the roll media advances If cut sheet is loaded it is discharged 2 Hold down the key to rewind the media While the amp key is pressed the roll media rewinds Use manual nesting 58 When printing a small sized image 1 such as A4 on a 64 inch width roll a large area of media is left blank You can rewind the roll and nest an image in the blank area E NOTE The manual nesting feature can only be used with roll media To use manual nesting 1 Press the ONLINE key lt 4 MEDIA M ADV gt A INK MEDIAREG Y 2 Press the SHIFT key to display the REWIND option E NOTE Rewind the media only when the image is dry to avoid smearing lt PH REC PH MAIN gt 4 REWIND FORM FEED Chapter 4 How dol printing topics ENWW 3 Hold down the key to rewind the media While the key is pre
105. hout following the correct procedures Even with the storage liquid installed never leave the printer off for more than 4 weeks Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired In all other cases make sure you observe the appropriate maintenance guidelines CAUTION The printer has an internal clock which allows it to automatically wash the printheads and flush some ink through the printheads which keeps the printheads in good condition The printer automatically washes the printheads regularly after the last printing process If the printer is switched off for a long period this process does not happen If the ink does not flow through the printheads from time to time the ink will dry inside the nozzles reaching a point where it is impossible to recover them and the printheads will fail If the printer must be switched off for a long period of time the customer must use either the optional HP Ink System Storage or Cleaning Kit to recover or protect the printheads Automatic maintenance and cleaning will not be performed if you turn off the printer on the front panel The printer power switch on the rear of the printer should only be used when the printer is turned off to move it to connect it to a computer or to install or maintain printer parts Before starting the ink system storage procedure make sure you have available the HP 780 Ink System Storage Kit and an empty waste ink bottle Ink sy
106. ht is off when the printer is not receiving data and flashing when data is being received The Error light is off when there is no printer error flashing to warn of an error condition that requires operator intervention and on when there is a serious internal error The Ink Cartridge light is on when all ink cartridges are present and there is sufficient ink flashing when an ink cartridge is low on ink and off if an ink cartridge must be replaced The Media light indicates the status of media in the printer When it is on media is loaded in the printer and off indicates that the media is not loaded The display area where information and menus are displayed The Up key selects a menu group or moves to the previous item in a list or increases a numerical value This key can also be used to rewind the media through the media path only when the front panel displays Printer Ready The Back key selects a menu group or goes back to the previous menu If you press it repeatedly or hold it down you will soon return to the main menu The Forward key selects a menu group or moves to the next digit when you are setting parameters The Down key selects a menu group or moves to the next item in a list or decreases a numerical value This key can also be used to feed the media through the media path only when the front panel displays Printer Ready The OK key selects an item that is currently highlighted or enters a pa
107. ia advance mode MEDIA ADV MODE Use this option to set a media advance mode for the selected media type AMEDIA ADV MODE 01 FWD ONLY Parameters 2 D iY oy e c e FWD ONLY Media is fed through the printer in the standard way e BACK amp FWD This setting checks that the media moves freely through the media path by feeding the media backwards and forwards before starting to print This can be useful for media with adhesive coating that in combination with the heat may stick to the platen snu w E NOTE BACK amp FWD can cause image banding Take up reel mode TUR MODE Use this option to set the take up reel winding mode for the selected media type You must set the take up reel winding switch to the same setting as this option See How do I Use the take up reel TUR MODE gt 01 LOOSE Parameters e LOOSE Media hangs loosely after printing and is then gathered on to the take up reel e TENSION Media is gathered on to the take up reel while printing is going on I Tip TENSION is the recommended take up reel mode particularly when printing on long roll media This helps to reduce the risk of media skew A NOTE Ifyou see banding perform the Media Advance calibration in the mode that you are using See How do calibrate my printer 174 Chapter 14 Tell me about menus ENWW ENWW Leading edge mode LEADING EDGE This option allows you to d
108. ion is set to HEAT PANEL Color stripe setting COLOR STRIPE A color stripe is printed on all plots This ensures that all printhead nozzles are used in all prints even if the printed image does not include certain colors The color stripe avoids drying of nozzles even if they are not used for a long time because they are not needed within your printed images This option activates or deactivates printing of the color stripe for the selected media type COLOR STRIPE gt 01 0FF Parameters menus e OFF Does not print the color stripe e ON Prints the color stripe O 2 o T _ A NOTE Use ofthe color stripe will add 40 mm 1 57 in to your print margin NOTE We recommend that you set COLOR STRIPE to ON if possible If the color stripe is not printed this can affect printhead nozzle performance The color stripe is printed on the test print even if this option is set to OFF Printhead height setting PH HEIGHT VAL Use this option to set the printhead height for the selected media type Change this setting when you change the printing carriage height see How do l Change the printhead height PH HEIGHT YAL gt 02 NORMAL Parameters e NORMAL Default HIGH Set for thick media Bidirectional print position adjustment BIDIR DEF VALUE For the selected media type use this option to adjust the position of all the printheads when using bidirectional printing for al
109. ity imaging performance and reliable printer operation Using non HP supplies may cause poor print quality printer malfunction printer failure or a safety hazard 1 Press the ONLINE key lt 4 MEDIA M ADV gt A INK MEDIA REG L a o 3 a D oO r D lon 2 Press the SHIFT key to display the PH MAIN menu lt PH REC PH MAIN gt 4 REWIND FORM FEED 3 Press the key to select the PH MAIN menu 4 Scroll to the REPLACE WIPE SPONGE option using the key and press OK to select REPLACE WIPE SPONGE gt 5 Press OK again to confirm your selection 82 Chapter 6 How do I maintain the printer ENWW 6 When the following message is displayed open the front cover 1 OPEN COVER REPLACE WIPER SPONGE 7 Open the right maintenance cover 1 Se par Q eb fs a S 4 Pa S 49 Z e xe z e T ENWW Wiper sponge replacement 83 8 Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any remaining liquid drains into the printer 29 NOTE Itis recommended that you put on the gloves that came with the HP Wiper Cleaning E Kit AN WARNING Make sure that the wiper liquid does not drip onto other parts of the printer 9 Remove and discard the wiper liquid bottle from the wiper liquid holder ar e Z Q Oo 3 D r y gt 9 gt
110. ium Backlit Film Q8684A 36 in x 66 ft HP Premium Backlit Film Q8685A 54 in x 66 ft HP Universal Photo Realistic Paper Q8686A 36 in x 150 ft HP Universal Photo Realistic Paper Q8687A 54 in x 150 ft Ordering accessories The following accessories can be ordered for your printer Name Product number HP Designjet 8000s Take Up Reel Kit Q6681A HP Designjet Air Purifier System 220V Q6668C HP Designjet Air Purifier System 110V Q6668D HP Designjet APS filter Q6710A HP Designjet High Speed Dryer Q6667A ONYX PosterShop 6 5 for HP Designjet Q6669A ENWW Ordering accessories 207 ynoqe ow jj L 7 D V Q Q Q O Oo D V e m D V e Buliapjo 208 Chapter 17 Tell me about ordering supplies and accessories topics ENWW 18 Tell me about getting help topics HP Customer Care ENWW As your strategic support partner we make it our business to help keep your business running smoothly HP Customer Care offers award winning support to ensure you get the most from your HP Designjet HP Customer Care provides comprehensive proven support expertise and leverages new technologies to give customers unique end to end support Services include setup and installation troubleshooting tools warranty upgrades repair and exchange services phone and Web support software updates and self maintenance services To find out more about HP Customer Care please visit us at http www hp com go desi
111. k that all printhead nozzles are working correctly Perform the NOZZLE PRINT every day before using your printer 2 NOTE Use the nozzle print pattern to check that all printhead nozzles are working correctly after cap cleaning or any major servicing task To print the nozzle print 1 Press the ONLINE key and press the SHIFT key twice 2 Select the ADJUST menu using the key lt 4 ADJUST HEATER gt A PRINTER SETUP YV 3 Inthe ADJUST submenu scroll to TEST PRINTS and press the OK key TEST PRINTS gt NOZZLE PRINT 4 inthe TEST PRINTS menu scroll to the NOZZLE PRINToption and press the OK key e NOTE If you have already verified that printhead nozzles are not printing correctly then select the NOZZLE PRINT RECOVER option The printer will print three sets of printhead nozzle patterns performing a printhead recovery between each pattern so that you can verify if the problem has been solved and the printhead nozzles are printing correctly TEST PRINTS gt NOZZLE PRINT 5 Press the OK key to start printing Chapter 6 How do I maintain the printer ENWW 6 Once the NOZZLE PRINT has finished verify that it does not contain any missing patterns indicating printhead nozzles that are not working correctly print sample WY AALI x AN HHN Wi NWN s eb par Q eb fs a 4 a 49 E e xe z
112. ke care that the media does not curl inside the front cover and that the media edge guards are not obstructing the media path L Oo z Q e O D Q O D Q D 2 D 38 Chapter 3 How do I load unload media ENWW 8 Lower the media lever 1 9 Open the front cover 1 10 Adjust the media edge guards 1 amp oO D E D ig D e D z e mm ENWW Load a cut sheet 39 11 Close the front cover 1 To complete the loading procedure follow the front panel instructions CHECK EDGE GUARD OK 12 Confirm the position of the media edge guard and press the OK key 13 Select cut sheet SELECT MEDIA ROLL SHEET SHEET a Select SHEET using the or keys b Press the OK key to confirm 14 Select a media type SELECT MEDIA MEDIA TYPE02 a Select the media type with the or key L Oo z Q e O D Q O D Q D 2 D The following preset media types are available to choose from e PAPER e Glossy e Matte e Banner e BLT B Backlit 40 Chapter 3 How do I load unload media ENWW b Press the OK key to confirm need to create a new media type SELECT MEDIA NEW MEDIA ENTRY c Select the NEW MEDIA ENTRY option using the or key and press OK See How do l Manage media types Press the CANCEL key to return to the SELECT MEDIA menu E NOTE If you wish to select a media type t
113. ke up reel horizontal alignment cccccssseceeceeseeeeeeessseeeeseeseeseeseaeeeeseeaeeeeenees 54 4 How dol printing topics Perform a manual form feed rewind cccccccccccsessseeeseeeeeeceeceeaaueeseeeeeeeeeseeauaagssseceeeeeeeseanaaeaess 57 Use manual nesting tan taceesscitacceainusseennsactawasaiennsetabssduetdseadyanahisiestedsianstiadiavansinsssenhsscusdanteeustiaskyanenepenees 58 Increase reduce pressure on media ccccecccccccsessesseeceeeeeeeceeeeauaaaaaueceeeeeeseeeauaaaaeseeseeeeeeeeseeeseegsaees 59 5 How do l ink topics Replace an ink cartridge sos ocasreceuwna seca weculiucsinnt eases coed ic saudadaaebeniwnassonesguitucoesacseiyeniencelaskiuuuenias 61 Change the printhead height sicicciicticcssssienssteadssrseciaessseeedsssiacutanckeaasavwncdsonsversssancsiaataavasdveddaasstbncess 62 6 How do I maintain the printer Regular maintenance guide socczccccvusercsaisai end adinnvethaacntensaracadneceuihd dinpaceeamnonaddeumtdietniwenimeceenecdacuaaadds 67 Daily maintenance racstestaenddcacee sea aa ceainnesea cece tett tual asin aan cusses auect Ate te thbilcadMantcdesbeumpminnnecuderteluscasasecstet 69 Capping unit CISA ING sccicirnintadewsilcssunaensvannhimmobdsiimiuntiddasvviteisiielipehddantsstinavenitbadsincdatss 70 Wiper liquid bottle replacement ccccccceesssscceecceeeseceeeseesseeeesseeaseeeeeeeeeasseeeenseaseeeeeesseaaseeeeesnnnees 76 Wiper SPONGE replacement ccccc
114. l printing topics ENWW 5 How do l ink topics _ a Q O x How do l This section describes ink cartridge topics and printhead height adjustment for the printer e Replace an ink cartridge e Change the printhead height Replace an ink cartridge AN CAUTION Always use Genuine HP Ink Cartridges These have been designed for high quality imaging performance and reliable printer operation Using non HP inks may cause poor print quality printer malfunction printer failure or a safety hazard The hazard characteristics of different solvent inks can vary widely HP has not conducted product safety testing for non HP inks with this printer and is not responsible for any loss or damage that may result if non HP inks are used HP Ink Cartridges should be installed before the Install By date printed on the cartridge Use of the Ink Cartridge 3 months beyond the Install By date may cause deterioration in print quality or a printer malfunction A NOTE Ifan ink cartridge cannot be inserted check that the color matches the slot A mechanical key prevents an ink cartridge from being inserted into the wrong slot Do not shake ink cartridges before inserting into the printer The front panel will advise you when you need to change an ink cartridge REPLACE XX INK CARTRIDGE XX Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow ENWW Replace an ink car
115. l print modes except FINE and F FINE Enter an adjustment value based on the printhead adjustment pattern print See How do calibrate my printer ENWW The MEDIA REG menu 177 2 D iY oy e c e snu w 178 BDIR DEF VALUE Y gt 01 00 YY Ink color XXXXXX Media type Display order K gt Lm gt Lc gt Y gt M gt C Parameters sign value 32 to 31 Bidirectional print position fine adjustment BIDIR FINE VALUE For the selected media type use this option to fine adjust the position of all the printheads when using bidirectional printing in FINE print mode Enter an adjustment value based on the printhead fine adjustment pattern print See How do calibrate my printer BDIR FINE VALUE Y 01 00 YY Ink color XXXXXX Media type Display order K gt Lm gt Lc gt Y gt M gt C Parameters sign value 32 to 31 Printhead cleaning mode PH CLEANING Use this option to select an automatic printhead cleaning mode for the selected media type PH CLEANING gt 01 START amp END Parameters e START amp END Performs cleaning at the start or end of the print based on the print history record e DURING PRINT Performs cleaning after a certain period of time even if the printer interrupts its current print job This option is recommended only for Glossy media e DURING PRINT2 Performs cleaning after a certain period of time ev
116. lift the media lever 1 amp oO D D ig D e D gt e mm ENWW Use the take up reel 53 ma Oo lt Q Oo O D Q O D Q D 2 D 54 b Lower the tension bar 1 to the bottom position As you lower the tension bar it will pull the extra media needed for the bottom position through the media path c At the front of the printer lower the media lever 1 You now need to perform media advance calibration See How do calibrate my printer Take up reel horizontal alignment The height of the take up reel may require adjustment as it must be horizontally aligned to the media output from the printer If you notice that the media is not winding on to the take up reel correctly and there is skew check that the media is loaded in the printer correctly and that the take up reel is aligned To verify alignment of the take up reel height you need to print the take up reel test print The printer will print a line across the width of the media Use this line to check the alignment of the right side of the take up reel with the left side Use the take up reel tension bar as the horizontal reference for alignment Print the take up reel pattern on roll media to ensure that there is sufficient length to feed the media to the tension bar on the take up reel Chapter 3 How do I load unload media ENWW Print the take up reel print as follows 1 When the Printer Rea
117. ll to the CAP CLEANING option using the key and press OK to select AGAP CLEANING a Press OK again to confirm your selection The carriage will automatically move to the left side of the printer so that the capping unit can easily be accessed The front panel displays CARRIAGE MOVING PLEASE WAIT AN CAUTION Some types of media are prone to cockling in the area adjacent to the heaters if left stationary for any length of time Consequently it is good practice to feed approximately 20 cm of media through the printer before starting the cap cleaning to avoid any possible damage to the printheads that could be caused by them touching any raised areas of the media Once the carriage is out of the capping unit the cleaning procedure must be done as quickly as possible so as not to permanently damage the printheads The printer issues an audio warning beep throughout the procedure When the following message is displayed open the front cover 1 OPEN COVER CAP CLEANING Clean the carriage base 99 es eb par p Q fs per S 4 Pa S iy e xe z e T 7 Open the carriage maintenance cover 1 8 Clean the carriage base with a soft cloth 9 Close the carriage maintenance cover 1 and close the front cover 2 a o Q e 3 mb gt D O D The printhead carriage will return to the right maintenance area home position automaticall
118. ly flushing some ink through the printheads which keeps the printheads in good condition The printer automatically washes the printheads regularly after the last printing process If the printer is switched off or media is not loaded this process does not happen If the ink does not flow through the printheads from time to time the ink will dry inside the nozzles reaching a point where it is impossible to recover them and the printheads will fail If the printer must be switched off for a long period of time the customer must use either the optional HP Ink System Cleaning Kit or HP 780 Ink System Storage Kit to recover or protect the printheads Automatic maintenance and cleaning will ONLY be performed when the printer is switched on and powered up with media loaded If you switch it off on the front panel or with the power switch on the rear of the printer this maintenance will NOT be performed CAUTION The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations Always use genuine HP cleaning kits These have been designed for maintaining high quality imaging performance and reliable printer operation Using non HP supplies may cause poor print quality printer malfunction printer failure or a safety hazard Category Inspection Maintenance See Daily Capping unit cleaning Capping unit cleaning Checking wiper liquid level Wiper liquid bottle replacement Checking waste ink bo
119. ment cecccececeeeeeee cee eeeeeesaeeeeeeesaaeeeeeeaaeneeeees 124 Line sensor position adjustment eee cece eee eeeeeeeeeeeeeeeeeeeeeeesaaeeeeeesaaeeeeessaaneeees 125 Back feed adjustment print ccsceccscccccssscscssscciescrcessuidaserseieersesadsssasdicebsenascsveeteansaddecvas 125 ENWW Adjust heater and print mode settings ccccsssecceceseeeeeeeseseeeeeseeeeceeesseseeeesseeaseeeesseeseeeeeneaeseees 127 8 The problem is troubleshooting topics The problem iS CHECKS ccccartetcicevencetedamsctecdetcsatadtaaanedescedaaseusands dsaciadansieasdadevunsaanceeadecbsnieaiaaage 132 A printhead Crash eosed areren iae aaia EAEE e istic Dean aAA AAA AEEA Anaa AAAA SEANA ERAAN E 134 Ink cartridge is not installed Feccicsscncrstwinssndiedsresianued xdeiadnaveadensinatbded daannldddd aidabnvinedisanedidnvensianndoeiamolddans 136 Ink cartridge is not detected i sic cuesisasin cede cauindwanntonnicdiniiel Gaustes tli dtay desu mdidevendenys Ullal Anna EEEE EE nEn Ennn 136 Ink cartridge is near Expiration date ccccccceccccceeceeeeeeeeeeeeeeeeeeeeeeeeeeceaaeeeeeesaaaeeeeeeeseaeeeeeseeaneeees 136 Ink cartridge has passed its expiration date ceeccccccssseeceeeceeeeeeeeeseesseceeesseaseeeeeessaaseesenseaseeees 136 Ameror m ssage areena E e entities eee 137 SErVIC Siors seene a e a ETE ARE E AE a E amieonse 137 System error MESSAGES ccseecccceeeeseeeeceeseeceeseaeeeeeseeseeeeesnaseeeeenes 137
120. n from vents e Near a diazo copier that may generate ammonia gas basic e Poorly ventilated Tell me about the power supply 2 2 O eb xe Q gt e A4 Power The printer has a rear power switch 1 and a front panel power key The printer is turned on by turning the rear power switch 1 on gt fe 2 Q O aa i For Heater 100 120V 12A 50 60Hz E L Afterwards turn the printer on or off using the power key on the front panel 1 ENWW Tell me about the power supply 147 The HP Designjet High Speed Dryer The optional HP Designjet High Speed Dryer Q6667A dries images as they are printed See Tell me about Ordering accessories Exhaust attachment The exhaust attachment allows for the attachment of exhaust hoses to the printer Tell me about front panel messages and printer state 148 This section describes front panel messages and menu operations Messages on the front panel Initialization display The printer is being initialized Booting up INITIALIZING PLEASE WAIT When the system starts normally both controllers go online and enter idle mode automatically Online state idle mode display The printer can receive data from the computer Chapter 10 Tell me about basic knowledge topics ENWW ENWW PRINTER READY ROLL IPAPER When the OK key is pressed in the online mode the printhead recovery menu is displayed Online
121. n the printer S b Ifthe HEATER PREF set for the media is HEAT PANEL 5 O e The temperature set in the RIP is ignored and heating starts with the temperature set in the Ee printer 3 Printing starts when the current temperatures of the front print and rear heaters all reach the value exceeding set temperature 2 C If the current temperature is higher than the set temperature printing starts without waiting for the temperature to drop Even after printing has started the temperature control makes sure that the heaters maintain the set temperature 4 During printing the temperature can be adjusted by using the HEATER key and then selecting the rear front or print heater and using the or keys to change the temperature ENWW Heater temperature settings 197 Even after printing has finished the changed temperature is applied as the set temperature o The print job returns to step 2 To set the initial temperature value of front print and rear heaters and the HEAT PREFsetting heater see the MEDIA REG menu Temperature control The following tables describe how heater temperature is controlled Maintaining the preset temperature Function To heat the media to reduce the ink drying time improve fixing of ink to media and to protect media from wrinkling Status Status of maintaining each heater temperature at the preset temperature Conditions 1 If the heater ON OFF setting is set to ON and a print command
122. nese and Traditional Chinese 210 Chapter 18 Tell me about getting help topics ENWW 19 Legal information e Worldwide Limited Warranty HP Designjet 8000s Printer series e Regulatory notices e DECLARATION OF CONFORMITY Worldwide Limited Warranty HP Designjet 8000s Printer series HP product Limited Warranty Period Printer 1 year from the date of printer s purchase by the customer Software 90 days from the date of purchase by the customer Printhead 1 year from the date of printer s purchase by the customer Ink cartridge 3 months from the Install by date printed on the product or until the genuine HP ink is depleted as indicated by the printer whichever occurs first Wiper Cleaning kit Cap Cleaning kit Ink System cleaning kit Until the Use by date printed on the product or until the Ink System Storage kit genuine HP liquids are depleted as indicated by the printer whichever occurs first G e prar 39 Samm Oo Pa S 49 e7 lt 5 l A Extent of HP Limited Warranty 1 This Hewlett Packard HP Limited Warranty gives you the end customer express limited warranty rights from HP In addition you may also have other legal rights under the applicable local law or special written agreement with HP N HP warrants to you that the HP products specified above will be free from defects in materials and workmanship during the Limited Warranty Period specified above The
123. ns and settings To define a setting 1 Select a menu with the arrow keys For example select the MEDIA REG menu with the key A INK MEDIAREG 4 MEDIA M ADV gt 2 Select an option in the MEDIA REG menu with the and keys For example select PRINT MODE You can return to step 1 by pressing the key SPRINT MODE x01 NORMAL Chapter 14 Tell me about menus ENWW 3 To change the option setting displayed press the OK key PRINT MODE 01 NORMAL 4 Select a setting with the and keys Select 01 FINE PRINT MODE 01 FINE 5 Press OK key to confirm the parameter and return to step 2 SPRINT MODE l ai FINE To define a value The following example describes the MEDIA ADV VALUE in the ADJUST menu 1 Select a menu with the arrow keys Select the ADJUST menu with the key A PRINTER SETUP Y lt 4 ADJUST HEATER gt 2 Select a menu option with the and keys Select the MEDIA ADV VALUE option You can return to step 1 by pressing the key PAPER FEED ADJ 2099 004 3 Press the OK key PAPER FEEDADJ OG 60 4 Select the digit to be modified using the and keys PAPER FEED ADJ 088 80 ENWW Menu operations 167 menus gt e 2 Q T 5 Change the value using the and keys NOTE To see the full list of characters available refer to the list of characters bel
124. ns ie vesteeledesecssassesWeveatenids 182 Media advance calibration cis utxxcncas cssassacevesddacdcant waapvinanabdoas taceesatdues ietdawarebdtduaeseviscctedevdsatesssestatesbanans 182 Media advance calibration print Sisavevscaiseseweververcansedadares desuwtvnenes tiv corndedaiadees nausea 183 Back feed adjustment print werispsike sssentorsastsrissichdddsouskbnoseunentraaanelilieieddeesthubbawsannanesant 183 Media back feed adjustment value cceccccccccceeeeeeeceeeeeeeeeeeseaeeeeeeeeeaaeeeeeeesanees 184 PPG PH MAINEMEnU gedsccecee das cee ceeaels a ea A ie Oa aia a3 an ea asa aes 184 Ink system optimization INK SYS OPT cceeceeceeeeeeseeseeeeeeeeeeeeeeeaaeeseeeseeeeeeeas 184 Cap cleaning CAP CLEANING in cac scccccnsecadctecesds xi eecce Sinsestecccamaaareeeesaxseceeesee 184 Replace wiper blade REPLACE WIPER BLADE cccccccceeeteeeeseeeeeeeeeeseeeees 185 Replace wiper cleaning liquid REPLACE WIPE LIQUID ccccccceeeeeeeeeeee eens 185 Replace wiper sponge REPLACE WIPE SPONGE ccccccceeeeeseseeeeeeeeeeeeeeees 185 Washing the printheads WASH PRINTHEADS cccccsseeeeeeeeeeeeeeeaeeseeeeeeeees 185 Printhead height PH HEIGHT ADJ cccccesssssseeeeeeeeeeseeesaesaeaessseeeeeeeeeseeseeeaeees 186 Replace Printhead REPLACE PRINTHEAD cc ssseseeseeeeeeeseeeeeeeeseeeeeeeeeeeas 186 Reseat Printhead RESEAT PRINTHEAD cccccceecseeeeeeeeeeeeeeeseeaaae
125. nt lt 4 ADJUST HEATER gt A PRINTER SETUP vV Configuration print CONFIG PRINT This option prints information on the printer panel settings and media type information CONFIG PRINT gt Parameters none ENWW The FEED option 187 Error log information print ERROR LOG PRINT This option prints error log information saved in the printer ERROR LOG PRINT Parameters none History print HISTORY PRINT This option prints maintenance information on the printer HISTORY PRINT o gt D D Parameters none e ma H The ADJUST menu 3 This menu is used to set mechanical adjustment parameters See How do get the best image quality u When the key is pressed mechanical adjustment parameters can be set A PRINTER SETUP lt 4 ADJUST HEATER gt Adjustment pattern prints TEST PRINTS This menu is used to print the adjustment patterns for adjusting the printer mechanically and electrically When the CANCEL key is pressed during printing the print can be stopped TEST PRINTS gt NOZZLE PRINT Parameters e NOZZLE PRINT Prints a pattern using all the printhead nozzles e NOZZLE PRINT RECOVER Prints a pattern three times using all the printhead nozzles A printhead recovery is performed between the printing of each pattern 23 NOTE You should cancel the process as soon as all the nozzles have been recovered You do n
126. nt this product may cause radio interference in which case the user may be required to take adequate measures FCC statements U S A The U S Federal Communications Commission in 47 cfr15 105 has specified that the following notices be brought to the attention of users of this product Shielded cables Use of shielded data cables is required to comply with the Class A limits of Part 15 of the FCC Rules A CAUTION Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense Normes de s curite Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe A prescrites dans l
127. nti clockwise to release L Oo Q e O D Q O D o D 2 D 48 Chapter 3 How do I load unload media ENWW 3 Pull to release the core adaptors 1 When attaching printing material to the take up reel e Check the leading edge of your media If it is not evenly cut or if it is skewed trim the printing material e Check that the media is straight when it is attached to the take up reel otherwise it will skew as it is wound onto the core amp D D E D ie D 2 e D z e L NOTE The core tube on the take up reel must be the same width as the printing material you are using ENWW Use the take up reel 49 e Make sure the take up core is pushed firmly into both media hubs e Ifyou need to feed more printing material from the printer press the ONLINE key and then the SHIFT key to display the FORM FEED option Hold down the key to feed media 1 Loosen the stop screw 1 on the left take up reel assembly 2 and adjust the position for the width of your core tube L Oo z Q e O D Q O D Q D 2 D 50 Chapter 3 How do I load unload media ENWW 3 Slide the left take up reel assembly 1 to insert the left media hub into the core tube and tighten the stop screw 2 on the left take up reel assembly 4 Load roll media into the printer e _ Lift the media lever 1 e Load the media e Lower the media lever amp oO
128. o be pulled out to release unequal pressure from the Pinchwheel at the edge of the media L Oo z Q e O D Q O D Q D 2 D 28 Chapter 3 How do I load unload media ENWW e Example of when the pressure release lifter does not need to be pulled out to release unequal pressure from the Pinchwheel at the edge of the media 14 Feed the media until a beep sounds from the media feeder about 200 mm 22 NOTE Itis a good practice to feed the media through the media path until it almost touches the floor because when you rewind the excess media again this will ensure an even tension across width of the media and avoid skew po D D oO ie D 2 e D z e mm A NOTE Ifyou have problems loading media feed the media into the printer by holding both edges of the media Take care that the media does not curl inside the front cover and that the media edge guards are not obstructing the media path ENWW Install a media roll in the printer 29 15 Take up any excess media by rewinding the roll stop 1 on the media roll This will help to make sure there is even tension across the width of the media and avoid skew 16 Lower the media lever 1 to the required media pressure position low pressure or normal pressure For details see How do l Increase reduce pressure on media 17 Open the front cover 1 L Oo z Q e O D Q O D Q D 2 D
129. o your printer They are designed not to leave particles or fibers on your printer when you perform cleaning procedures 2 g i oy O c a or gt D 5 x V lt N a D 158 Chapter 12 Tell me about the ink system ENWW HP Ink System Storage Kit The HP 780 Ink System Storage Kit is used to protect the ink tubes and printheads when the printer is switched off for less than 4 weeks The HP 780 Ink System Storage Kit contains six ink system storage liquid cartridges HP Ink System Cleaning Kit The HP 780 Ink System Cleaning Kit is used to try to recover the printheads and clean the ink tubes when the printer has been switched off for less than two weeks The HP 780 Ink System Cleaning Kit contains six cleaning liquid cartridges z eb oa gt 72 xX eb fs prer v gt e Ke eb _ ENWW HP Ink System Storage Kit 159 j 2 D i oy O c aa r gt g 5 x V lt N a D 160 Chapter 12 Tell me about the ink system ENWW 13 Tell me about waste management cab ed gt gt e Ko 14 eb E a Disposing of waste It is the printer owner s responsibility to ensure that waste is disposed of in accordance with all local state and federal regulations There are registered waste management companies that have been authorized by local authorities to manage waste collection and disposal and that will manage wa
130. occurred in the printhead Solution contact HP Support Make a note of the error message displayed on the front panel Service error messages SERVICE NEEDED SCAN AXIS BELT SERVICE NEEDED ALL PRIME ASSYS SERVICE NEEDED CAPPING UNIT Problem an error has occurred that requires printer maintenance Solution contact HP Support Make a note of the error message displayed on the front panel Operator error messages The following errors can be corrected by the operator Ink cartridge WY INK PAST EWF DATE CONTINUE YY Y M C K Lm Lc Problem the ink cartridge has passed its expiration date Solution press OK and follow the instructions on the front panel See How do I Replace an ink cartridge The ink LED flashes Problem ink is running out warning Solution prepare a new ink cartridge Chapter 8 The problem is troubleshooting topics ENWW Waste ink bottle is not installed 1 The following front panel message is displayed The waste ink bottle is not installed BOTTLE OUT INSTALL BOTTLE 2 Insert a new waste ink bottle into the printer and install the waste ink bottle cover See How do maintain the printer Waste ink bottle replacement Waste ink bottle is full d BOTTLE FULL REPLACE BOTTLE Problem the waste ink bottle is full Solution follow the instructions on the front panel See How do maintain the printer Waste ink bottle replacement Media cr
131. ore proceeding An error message ENWW If the ERROR lamp lights check the message displayed on the front panel There are four types of error messages e Service errors operator unrecoverable errors such as hardware or software failure Contact HP Support e Communication protocol errors Take appropriate measures according to the error code or message e Operator errors The operator can correct these errors Take appropriate measures according to the message The error messages are as follows Take appropriate measures according to the error message l _ Tip Ifacommunication error or a data error occurs the ERROR lamp does not light An error message appears on the front panel and disappears when the next operation is performed Service errors l Tip If any of the following service error messages appears turn the power switch off and then ava on again This may release the error System error messages SYSTEM ERROR nnnn POWER OFF ON Problem an unrecoverable error has occurred hardware failure Solution contact HP Support Make a note of the error code displayed on the front panel Printhead error messages XX PH DETECT ERROR CHECK PRINTHEAD An error message 137 D Ee Xs Tome og oT o L 2 e5 O Ses rur j 3 D e 3 O 2 D 3 4 138 XX PH IC TEMP ERROR CHECK PRINTHEAD XX PH INF O ERROR CHECK PRINTHEAD Problem an unrecoverable error has
132. ot have to wait for the pattern to be printed three times e PH TO PH Prints the printhead to printhead alignment pattern 188 Chapter 14 Tell me about menus ENWW o BIDIRECTION DEF Prints the bidirectional printing adjustment pattern for all print modes except FINE and F FINE e BIDIRECTION FINE Prints the fine bidirectional printing adjustment pattern for FINE and F FINE print modes e NOZZLE POS ADJ Prints the printhead nozzle adjustment pattern e LS ADJ PRINT Prints the line sensor adjustment pattern This test pattern is used by HP Support e TUR ADJ PRINT Prints a pattern that is used to align the take up reel when it is installed Printhead position adjustment PH TO PH VAL Use this option to adjust the printhead to printhead position Enter an adjustment value according to the PH TO PH adjustment pattern PH TO PH VAL YY 01 YY Ink color menus Display order K gt Lm gt Lc gt Y gt M gt C O 2 a Q T Parameters sign value 32 to 31 Bidirectional print position adjustment BIDIR DEF Use this option to adjust the printhead bidirectional printing position for all print modes except FINE and F FINE Enter an adjustment value according to the BIDIRECTION DEF adjustment pattern BDIR DEF VALUE Y 01 00 YY Ink color XXXXXX Media type Display order K gt Lm gt Lc gt Y gt M gt C Parameters sign value
133. ow PAPER FEED ADJ 6 Press the OK key to confirm the value and return to step 2 PAPER FEED ADJ 2000 70 D Character list 3 a g gt o Character code group Character o 2 SHIFT SHIFT T CE Symbols space l H Oss alien sae DOL watt 3 Numerals 0to9 N Upper case letters AtoZ od Lower case letters atoz Special characters E 168 Chapter 14 Tell me about menus ENWW The INK menu amp messages This INK menu is used to display ink information or replace the ink When the key is pressed information on each ink cartridge is displayed at three second intervals A INK MEDIAREG Y lt 4 MEDIA M ADV gt XX INK LEVEL YYY DATE YY MM DD XX Color name K Lm Lc Y M and C menus YYY Amount of ink remaining ZZ ZZ ZZ Manufacturing date of the ink cartridge E NOTE Ifthe following message is displayed the ink cartridge is not a genuine HP Ink Cartridge XX INK LEVEL DATE 72 77 Press the SHIFT key to see information on the next color ink cartridge without waiting for three seconds O 2 oO T Press the CANCEL or key to return to the previous menu Press the ONLINE key to end menu display and take the printer online Press the OK key to replace an ink cartridge See also Tell me about Replacing an ink cartridge Replacing an empty ink cartridge 1 The following front p
134. ows 1 Disconnect the USB cable from the rear of your printer if it is already connected 2 Press the POWER ON OFF key 1 on the front panel to turn the printer off e NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergency Do not turn off the printer while INITIALIZING or CLEANING is displayed on the front panel to avoid liquid dripping onto other parts of the printer and damage to the printhead Op MOH os fen al 2 e D i F e gt 3 Power off the printer using the power switch 1 at the rear 4 Connect the USB cable to a USB connector on your computer 12 Chapter 2 How dol basic operation topics ENWW 5 Connect the USB cable 2 to the USB connector 1 at the rear of the printer 6 Attach the USB cable with the two cable clamps at the rear of the printer 7 Power on the printer using the power switch 1 at the rear c O 5 b D 2 O S D L 2 How do l For Healer l 100 120V 124 50 60Hz f f n ENWW Connect to a computer 13 8 Press the POWER ON OFF key 1 on the front panel to turn the printer on Op MOH 9 Follow the instructions on your computer in order to select the printer Turn the power on off sc iY a 2 e D a i r e gt AN WARNING Use the power supply voltage specified on the nameplate Be sure the printer is well grounded Failure to
135. p and keys Use the same procedure to adjust the other colors To print the bidirectional printing position pattern In the TEST PRINTS menu scroll to the BIDIRECTION DEF option and press the OK key TEST PRINTS gt BIDIRECTION DEF 122 Chapter 7 How do I get the best image quality ENWW 2 Press the OK key to start printing WW TU To set the bidirectional printing adjustment 1 Select ADJUST and press the OK key 2 Select BIDIRECTION DEF and press the OK key 3 Select the printhead color to be adjusted and press the OK key 4 In the printhead adjustment pattern identify the value where two vertical lines for the same printhead are aligned In the image below the correct value for M is 8 qualit eb 49 72 eb Ko eb t pr O e xe e T 5 Insert the value and press OK key ENWW How do I calibrate my printer 123 yyjenk ma o fo o r 3 D 5 D on 3 fan Q D 124 Select the number you want to change by using the and keys and change the numeric value using the and keys Printhead nozzle position adjustment Use the printhead nozzle position test patterns to calibrate the printhead nozzle positions To print the printhead nozzle position pattern 1 Inthe TEST PRINTS menu scroll to the NOZZLE POS ADJ option and press the OK key TEST PRINTS gt NOZZLE POS ADJ 2 Press the OK k
136. pection and maintenance procedures to be performed by users e Regular maintenance guide e Daily maintenance e Wiper liquid bottle replacement e Wiper sponge replacement e Wiper blade replacement e When returning to the printer after being switched off for an extended period less than two weeks e Prepare for extended power down two to four weeks e Charge the ink system i eb J Q f prar 4 a e xe z e T e Clean the exterior of the printer e Clean the carriage base e Clean the front cover and media feed e Clean the platen e Waste ink bottle replacement e Normal printhead recovery e Print the nozzle print pattern Regular maintenance guide The printer requires regular inspection and maintenance The table below lists all regular inspection and maintenance procedures For details on each procedure see the reference to the procedure AN WARNING Never switch off the printer without following the correct procedures Even with the storage liquid installed never leave the printer off for more than 4 weeks Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired In all other cases make sure you observe the appropriate maintenance guidelines ENWW Regular maintenance guide 67 L o a o 3 a r a 3 D e r D l CAUTION The printer has an internal clock which allows it to wash the printheads automatical
137. plastic seal 1 is well positioned in the hole of the wiper liquid dispenser cap s eb par Q eb fs a 4 a 49 E e xe z e L 13 Insert the wiper liquid dispenser cap 1 ENWW Wiper liquid bottle replacement 79 14 Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully engaged 15 Close the right maintenance cover 1 ar Oo Z Q Oo 3 D r y F xe r 9 Lom 80 Chapter 6 How do I maintain the printer ENWW 16 Close the front cover 1 The following message is displayed on the front panel REPLACE FINISHED NO 17 Select YES and press the OK key to confirm replacement Se par Q eb f a Pa e xe z e L ENWW Wiper liquid bottle replacement 81 Wiper sponge replacement The wiper sponge ensures that the wiper blade can correctly clean the printheads The wiper sponge should be replaced approximately every six months or when the following message is displayed 2 NOTE Please contact HP Support to obtain the Wiper Sponge Replacement Kit containing the new wiper sponge and wiper liquid bottle REPLACE WIPER SPONGE AN CAUTION The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations Always use genuine HP cleaning kits These have been designed for maintaining high qual
138. pulse 5 mm 1 pulse 2 5 um D The PH MAIN menu o S Use the PH MAIN menu to maintain the cap the wiper and to clean the ink system For details refer to How do maintain the printer E Press the key to enter the printhead maintenance menu D A REWIND FORM FEED L lt q PH REC PH MAIN gt INK SYSTEM OPT gt STORE INK SYS Ink system optimization INK SYS OPT Use the INK SYS OPT option to select a service cleaning procedure INK SYSTEM OPT gt STORE INK SYS Parameters e STORE INK SYS use this parameter to clean the printheads and ink path for storage e CLEAN INK SYS use this parameter to clean the printheads with the cleaning liquid after storage e CHARGE INK SYS use this parameter when priming the ink system e CHARGE NEW PH use this option if a printhead has been replaced and it is not printing correctly Cap cleaning CAP CLEANING Use this option to move the printhead carriage to the wiper position so that you can clean the capping unit manually check and replace the wiper liquid and replace the wiper sponge 184 Chapter 14 Tell me about menus ENWW EGAP CLEANING Parameters none Replace wiper blade REPLACE WIPER BLADE Use this option to lift the wiper blade so that you can replace it REPLACE WIPER BLADE Parameters none Replace wiper cleaning liquid REPLACE WIPE LIQUID Use this option to lift the wipe
139. r Use the take up reel 19 a D D O D 1 O o D z T L Oo z Q e O D Q O D Q D 2 D Install a media roll in the printer 20 AN CAUTION Do not touch heater surfaces in the media path This may cause burns Handle media rolls with care They can be heavy and difficult to move in confined spaces In some cases two people should move and install media rolls Dropping a media roll could cause personal injury or damage to the printer A NOTE You can increase or reduce the printhead height depending on the thickness of the media you are using See How do Change the printhead height NOTE The HP Designjet 8000s Take Up Reel Kit Q6681A is an optional accessory See Tell me about Ordering accessories Make sure the printer wheels are locked the brake lever is pressed down 1 to prevent the printer from moving The printer s front panel messages will guide you through the process of loading media The printer comes with two roll stops and spacers that are inserted into each end of the roll core tube Chapter 3 How do I load unload media ENWW To install a media roll 1 Insert one spacer 2 onto each roll stop 1 2 Insert the roll stops into each end of the media core AN CAUTION The roll may be very long rest the roll horizontally on a table and insert the two roll stops 1 2 Two people may be required to handle and load the roll
140. r blade so that you can replace it menus REPLACE WIPE LIQUID l O 2 a Q T _ Parameters none Replace wiper sponge REPLACE WIPE SPONGE Use this option to access the wiper sponge so that you can replace it REPLACE WIPE SPONGE l Pi aS Parameters none Washing the printheads WASH PRINTHEADS Use this option to fill the cap with ink to soak the printhead nozzle surface in the ink for a minimum of 1 to 2 hours to remove nozzle clogging If possible leave the printer overnight Use this option when nozzles cannot be fixed by cleaning repeatedly WASH PRINTHEADS aS l a Parameters none E NOTE Always perform Cleaning normal after filling the cap If the printhead surface is not clean even after leaving the printer overnight then contact HP Support ENWW The PH MAIN menu 185 Printhead height PH HEIGHT ADJ Use this menu option to adjust the printhead height See Change the printhead height The cap is opened after performing this operation and the carriage height can be adjusted PH HEIGHT ADJ gt Parameters none Replace Printhead REPLACE PRINTHEAD This menu option is for HP Support purposes only REPLACE PRINTHEAD gt Parameters none Reseat Printhead RESEAT PRINTHEAD This menu option is for HP Support purposes only RESEAT PRINTHEAD gt Parameters none 2 D iY oy e c e snu w
141. rameter The SHIFT key is used to switch between the menu groups The Power light is off when the printer is off green when the printer is on flashing when the printer is in transition between off and on The CANCEL key cancels the current operation It is often used to stop printing the current print job The HEATER key is used to set the temperature of the front print and rear heaters 6 Chapter 1 Introduction ENWW 15 The ONLINE key switches the printer online or offline and provides access to menu groups 16 The Power key turns the printer on or off Safety precautions ENWW The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged Follow the instructions marked with these symbols AN WARNING Failure to follow the guidelines marked with this symbol could result in serious personal injury or death A CAUTION Failure to follow the guidelines marked with this symbol could result in minor personal injury or damage to the product General warnings Use the power supply voltage specified on the nameplate Avoid overloading the printer s electrical outlet with multiple devices Be sure the printer is well grounded Failure to ground the printer may result in electrical shock fire and susceptibility to electromagnetic interference Do not disassemble or repair the printer yourself Do not reinstall the printer in a new location Call your loc
142. red for your printer Table 17 1 Ink cartridges Cartridge Capacity cm Part number HP 780 Black 500 CB285A HP 780 Cyan 500 CB286A HP 780 Magenta 500 CB287A HP 780 Yellow 500 CB288A HP 780 Light Cyan 500 CB289A HP 780 Light Magenta 500 CB290A HP 780 Waste Ink Bottle CB291A Table 17 2 Maintenance and Cleaning Kits Name Item number Remarks HP 780 Ink System Storage kit CB308A 6 Ink System Storage Cartridges HP 780 Ink System Cleaning kit CB303A 6 Ink System Cleaning Cartridges HP Cap Cleaning Kit with Roller CB302A HP Wiper Cleaning Kit CB301A Table 17 3 Miscellaneous accessories Name Item number Remarks HP Designjet 8000s Cutter Blade Kit Q6682A Ordering media 206 The following media types are currently provided for use with your printer NOTE This list is likely to change over the course of time For the latest information see htto www hp com go designjet supplies KE Chapter 17 Tell me about ordering supplies and accessories topics ENWW D Cc o Table 17 4 HP Media ow _ 5 0 Doe Name Part number Size re 7 PE p HP Premium Scrim Banner Q8678A 36 in x 164 ft T ro S HP Premium Scrim Banner Q8679A 54 in x 100 ft a 3 HP Universal Scrim Banner Q8680A 36 in x 164 ft z j 0 HP Universal Scrim Banner Q8681A 54 in x 100 ft 2 HP Premium Self Adhesive Vinyl Q8682A 54 in x 150 ft rr HP Premium Self Adhesive Vinyl Q8683A 60 in x 150 ft HP Prem
143. rer etter ey eren Meer trr em ere rere 190 Language for front panel LANGUAGE ssseseeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeseeeeeees 191 Timezone TIME ZONEAGMT ve cecncccsssssasivecaccenvsseeddacczencocececuausa ys cccecsdcgudeceacoceeass 191 Units of measure LENGTH UNITS cccccccccsssssssssseeeeeeeeeeeseeeauaaassseseeeeeeeseeeaaas 191 Temperature units TEMPERATURE UNITS cc ceeeeeeeeeeeeeeeeeeeaeeeseeeeeeeeeeeeeeas 191 yii Acoustic warning BEEP xipietec oececeeesencate ste rencesnaanriced inaencdansteceanbeataawsendencesicaiies 191 BOOT version display BOOT VERSION cccccccceeeeeeeeeeeeeeeeeeeeeeeeseeaeaaaeeeeeees 191 Firmware version display PRINTER FW VER cccccccccceessseeeeeeeeeeeeeeeeseeeeeeees 192 Main PCA version display MAIN PCA VER cseceeeeeeeeeeeeeeeeeeeeaeeeeeseeeeeseenes 192 ICB board version display CARRIAGE PCA ccccccssseseeeeeeeeeesaeeeeseeeeeeeeeseeeeees 192 ASIC version display ASIC VER scccccessaseoiveccccecsestesdneseseeutacnasetencetesdebaaceenesesececeees 192 USB address USB ADDRESS caccicctscscks weceetetedacduccaceriatatatibiidestiaaiaidiatiebeiectocredcet 192 USB speed USB SPEED cae etcetera araara EE cd bce apa tien le AEA RAE LEERE AEAEE 193 Factory default setting FACTORY DEFAULT cccccceceesseeeeeeeeeseeeeeeeseeeeeeeaes 193 Printer firmware upgrade PRINTER FW UPGRADE ccc ssseeeeeeeeeeeeeee
144. ridges should be installed before the Install By date printed on the cartridge Use of the Ink Cartridge 3 months beyond the Install By date may cause deterioration in print quality or a printer malfunction Do not disassemble the ink cartridges Ink cartridges are intended for single use only Avoid contact between ink and skin eyes and clothing Immediately wash skin with soapy water Remove clothing soaked with ink from contact with skin Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary If an approved eye wash station is unavailable flush eyes with cold water and consult a doctor if necessary Handling precautions e prar S gt xe O e Use only an HP Waste Ink Bottle The bottle must be installed according to instructions or waste ink may overflow An HP Waste Ink Bottle must always be installed before turning the printer ON Automatic and manual service cycles produce waste ink that must be contained in an HP Waste Ink Bottle Do not remove the cap from its tether to the HP Waste Ink Bottle The cap is needed to properly seal the HP Waste Ink Bottle for disposal r R a c O on O gt Keep the HP Waste Ink Bottle upright Do not place on tables or shelves where it could fall Waste ink is combustible Keep an HP Waste Ink Bottle containing waste ink away from open flames sparks or other sources of ignition T
145. rtridge is near expiration date e _ Ink cartridge has passed its expiration date e An error message e The problem is an abnormal sound I7 z eo O i Q o H ENWW 131 The problem is checklist Before deciding that there is a serious problem with the printer check the following items Symptom No power The media guide is not heated even when the heater is turned ON The printer fails to start or operate correctly Cannot print The data is not processed immediately gt D e 2 e a 132 Items to be checked Power cable connection Power supply to the outlet Power switch on off Printer status Heater ERROR LED and message on the front panel USB cable connection ERROR LED and message on the front panel ERROR LED off DATA LED flashing Chapter 8 The problem is troubleshooting topics Corrective measures Check that the power cable is correctly plugged into the power outlet Supply power to the power outlet Turn on the power switch See How do l Turn the power on off The media guide is heated during printing Be sure the media guide is heated by printing the nozzle print pattern See Print the nozzle print pattern Turn on the heater FRONT PRINT or REAR and check that the media guide is heated by printing the nozzle print pattern See Print the nozzle print pattern See The probem is An error message
146. s A TS EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2000 IEC 61000 3 2 2000 EN 61000 3 3 1995 A1 2001 IEC 61000 3 3 A1 2001 FCC Title 47 CFR Part 15 Class A 2 Additional information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly E D co 5 gt e Lom 3 fet e gt 1 The product was tested in a typical configuration with HP Personal Computer systems and peripherals N This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation as The product is assigned a Regulatory Model Number which stays with the regulatory aspect of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers 216 Chapter 19 Legal information ENWW Josep Maria Pujol Hardware Quality Manager Sant Cugat del Vall s Barcelona November 25th 2005 Local contacts for regulatory topics only European contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 Boblingen Germany United States contact Hewlett Packard Company HPCC
147. s ink on the media once every two passes 172 Chapter 14 Tell me about menus ENWW PRINT DIRECTION gt 01 BIDIR Parameters e BIDIR Bidirectional printing gives higher printing speeds with slightly lower image quality e UNIDIR Unidirectional printing gives lower printing speeds but higher image quality Flatten time FLATTEN TIME The printing conditions may affect the media when the printer has not printed for some time and print quality may be affected by wrinkles or smudges on the edge of the media due to humidity and dust For example if you print using a higher heater temperature this may cause wrinkling so you can set a lower time to maintain the media in optimal condition The FLATTEN MEDIA option automatically feeds and rewinds the media before printing starts menus If no data is received and the set time limit is reached then the edge of the media roll is fed through the media path to the rear cover automatically If the leading edge of the media roll is already present at the rear cover the procedure is not performed The printer performs the procedure automatically when it is turned off the edge of the media roll is fed through the media path to the rear cover When using the take up reel the printer turns off without feeding the media through the media path FLATTEN TIME gt 01 NONE Parameters O 2 a Q T e NONE Select this parameter when you use your prin
148. s needed from your local HP reseller e Storage in a suitable container 2 for solvents and regular pick up this may be the best option for high volume waste production An authorized waste management company will be able to advise you on how this can be performed safely and in compliance with local guidelines and legislation 162 Chapter 13 Tell me about waste management ENWW General recommendations e The HP 780 Waste Ink Bottle is specifically designed to resist chemical interaction with waste ink Do not use any other kind of container or bottle to collect the liquid Consult your waste management company to ensure you are following correct and safe procedures e Do not dispose of materials via the sanitary sewer or drains Hazardous waste disposal is regulated by local state and federal regulations eb ed gt gt e Ko eb E H e Store the full bottle in an area that has been prepared for this purpose until it is emptied or removed by a waste management company for disposal Consult your local authorities about requirements or for advice on storing hazardous waste e The bottle is provided with an undetachable cap to close the bottle safely and securely to avoid spillage when it is handled or transported e Use disposable latex or Nitrile R safety gloves to handle or transport the bottle once full e Ifyou are emptying the HP supplied bottle into a larger container use the container for
149. s the ONLINE key 2 Press the SHIFT key to display the PH MAIN menu lt 4 PH REC PH MAIN gt REWIND FORM FEED 3 Press the key to select the PH MAIN menu 4 Scroll to the INK SYSTEM OPT option and press OK 5 Scroll to the CLEAN INK SYS option and press OK INK SYSTEM OPT gt CLEAN INK SYS 6 Press OK to confirm your selection 7 When the front panel displays the waste ink bottle warning message check whether the waste ink bottle is present and make sure it is empty s eb J Q eb K per S 4 a 4 e xe gt e T AN CAUTION Your waste ink bottle should be empty Have available an empty waste ink bottle INK SYSTEM OPT BOTTLE OK 8 Press the OK key once the waste ink bottle has been checked and follow the instructions on the front panel Install the Cleaning Liquid cartridges when prompted by the front panel LOAD CL CARTRIDGES After cleaning the ink system the ink charge process must be performed see How do I Charge the ink system Prepare for extended power down two to four weeks AN CAUTION If you physically need to relocate the printer to a new location please contact HP because this must only be done by a trained professional ENWW Prepare for extended power down two to four weeks 95 2E o Q Oo gt r gt a gt D pe gt a o CAUTION Never switch off the printer wit
150. seceeeeseeeeees 146 Places where the printer must not be installed cceeeee seers 147 Tell me about the power supply ee ces cctdenusazecenddidauss escetsUuuudsnaneeuddducusnis ts Quesbvinqnedauddancudiuesaddadnndesastle 147 POWGD ae a E E E E 147 The HP Designjet High Speed Dryer cccccccssscccccsseseeeeseseeeeeesesseeeenseaseeeeensees 148 Exhaust attachment ederse centaur danas canis cactadediiessscsicenipcteussmmansadaumlidewesdsdcudiensidiuteatigwens 148 Tell me about front panel messages and printer State cc ccececceeeeeeeceeeeeeeeeeeeeeeeeeeeeseneeeeeeeeees 148 Messages On the front panel ceiisccccesssscecesccesccceeesseeceeessccdesavenwed scnreeseseenaseaesedousenauees 148 Initialization display aiussieacteniadecesnesssaseurctadadeotunieessedresutecutaauanemandels 148 Online state idle Mode display ccceeeeeeceeeeeeeseeeeeeseeeeeeeeees 148 Online state print mode display cccccceeceeeeeeeeseeeeeeeeeeeeaeeeeees 149 Online state print pause mode display ccccessseeeeeeeeeeeeeeeees 149 Print Stop ANd resume cccceeeceecesseeeeeseseeeeeaaeees 149 Print Cancel CN ccseececcceceeessseeeeeeseeeeeeeeeeeees 149 Online state print information mode display ccccceeeeeeees 149 Offline menu mode display cccceeeeceeeeeeeeeeeeeeeeeeeeeseeaeaeseeeeees 150 Shutdown state display ss cricccuacsvisreces cemar
151. sed on the back feed adjustment pattern See How do l calibrate my printer a ADJUST VAL a 0000PULSE Parameters 2000 pulses 5 mm 1 pulse 2 5 um vil _CG _ Tip After printing the back feed adjustment pattern measure the start distance Try setting the Q value at 0005 and reprint the back feed adjustment pattern and re measure the distance and gt modify the value if necessary Increasing the value will increase the distance Media advance preference ADVANCE PREF Use this option to define printer front panel priority or software RIP priority for media advance settings for the selected media type If you select software RIP priority the printer will ignore media advance settings that are defined on the printer front panel and use the settings from the RIP S40VANCE PREF 01 50F TWARE ENWW The MEDIA REG menu 179 2 D iY oy e c e snu w 180 Parameters e SOFTWARE Settings in the RIP take priority e FRONT PANEL Settings in the printer front panel take priority Print mode preference PRINT MODE PREF Use this option to define printer front panel priority or software RIP priority for print mode settings for the selected media type If you select software RIP priority the printer will ignore print mode settings that are defined on the printer front panel and use the settings from the RIP PRINT MODE PREF gt 01 SOFTWARE Parameters e SOFTWARE Settings in the RIP
152. seeeeeeeeeeees 186 ENE PAS REG MENU sade a a aul aa a N 186 TRE FEED OPUN creser EEE S EEE E EEEE 187 TRE REWIND ODIOM coe ir a a e aE puree tase e Ras aa N R tacks EERS 187 TRA PRINTER MENU saos e E Mies T I EE SEE RE EEEE AAA 187 Configuration print CONFIG PRINT cccccseeeseeeeeeeeeeeeeeeeeaaeeseeeeseeeeeeeeessaeaeenees 187 Error log information print ERROR LOG PRINT ccccceeceeesseseeeeeeeeeeeeesaeeeees 188 History print HISTORY PIRIN Ty ssucactcece op custcencer te eleetene sea eeecec adds cea eceeesucrse 188 Uara DRON EMC 21 acazccncoseesosaettisreetdectiad E stamodanstescasuteenedsaateeceesed abassasoouiees 188 Adjustment pattern prints TEST PRINTS ccssssssssseeeeeeeeseeeeeeeeseeeeseeeeeeeaaaas 188 Printhead position adjustment PH TO PH VAL cccececceeeeeesseeeeeeeeeeeeeeseeeeeees 189 Bidirectional print position adjustment BIDIR DEF cccccecsssseeeeeeeeeeeeeeeeeees 189 Bidirectional print position fine adjustment BIDIR FINE cesccceeeeeeeeeeeeeeees 189 Nozzle position NOZZLE POS VAL ce fate clavces stents cies evgeck eacwenssceesuandeteeed aeeeyy 190 Line sensor top position LS ADJ TOP VAL cccceeceeeeeeeeeeeeeeeeeeeeeeeeeeaaeaneaeees 190 Line sensor side position LS ADJ SIDE VAL ccccceceeeeeeeeeeeeeeeeeeeeeeeeaeaeeeees 190 Rare ve aU eile g cla 0 Beemrrenee ceetereee meen ar COtsEr hea tie nine oan baaen wnnrn nearer nea
153. ssed the roll media rewinds Now you need to position the printhead carriage so that printing starts in the blank area beyond the image that was printed previously E NOTE When moving the printhead carriage make sure that you leave a sufficient margin between the image that was previously printed and the position where you would like your next image to be printed To position the printhead carriage Press the key for more than one second NEST ORIGIN SETTING CARRIAGE MOVING Use the and keys to move the printhead carriage to the desired position NEST ORIGIN SETTING CARRIAGE MOVING Release the or key when the printhead carriage has reached the desired position If the position of the carriage is correct confirm the position by pressing the OK key NEST ORIGIN SETTING OK If the position of the carriage is incorrect when you release the key repeat step 5 Increase reduce pressure on media ENWW The media lever allows you to change the pressure on the media exerted by the media transmission roller This can be used to solve skew with certain types of media Increase reduce pressure on media 59 2 Oo Q O prar How do l Lower the media lever at the front or back of the printer to increase the pressure on the media 1 Low pressure 2 Normal pressure Op MOH a ae Q P Oo D g O 60 Chapter 4 How do
154. state print mode display The printer is printing PRINTING ROLL 64 PAPER Online state print pause mode display The printer is paused Print stop and resume PRINTING ROLL 64 PAPER ONLINE PRINTER READY ROLL 64 PAPER The Online LED flashes Press the OK key in the print pause mode to start the printhead cleaning Print cancel end PRINTER READY ROLL 64 PAPER The Online LED flashes CANCEL PRINTER READY ROLL IPAPER Online state print information mode display The amount of media used and the ink cartridge levels are displayed Tell me about front panel messages and printer state 149 ae P gt Q ome home oo os O cb 150 PRINTER READY POLL 64 COATED SHIFT MEDIA USED XXXXXM SHIFT XX INK LEVEL YYY XX INK LEVEL YYY Three second intervals or SHIFT XX INK LEVEL YYY XX INK LEVEL YYY Three second intervals or SHIFT XX INK LEVEL YYY XX INK LEVEL YYY Then the printer returns to online idle mode Offline menu mode display Menus can be operated in offline mode A INK MEDIA REG lt 4 MEDIA M ADV gt SHIFT REWIND FORM FEED lt 4 PH REC PH MAIN gt SHIFT A PRINTER SETUP V lt 4 ADJUST HEATER gt Chapter 10 Tell me about basic knowledge topics ENWW The arrow keys give access to menus When the OK key is pressed in the menu mode the CLEANING menu appears Shut
155. ste management and disposal on your behalf We recommend that you contact your local authorities for a list of authorized companies or you can search for the nearest authorized waste disposal company on the Worldwide Web Make sure that any waste disposal company you engage for this task is able to provide you with the necessary documentation proving their authority to legally manage and dispose of waste You will be legally responsible for failing to dispose of waste according to local state and federal legislation When you have established an authorized waste management company they will need to know the type of chemical that requires disposal and you will need to determine the type of agreement that best meets your requirements They will need to know the common name or chemical CAS number of the main solvent found in the supplies This information can be obtained on the Material Safety Data Sheets MSDS available for all supplies at http Awww hp com hpinfo globalcitizenship environment productdata index html ENWW Disposing of waste 161 j D DZ 5 D Y 0 o ae 3 5 5g A m e D There are normally two types of waste disposal services The most suitable service will depend on your waste volume production e Bottle by bottle and pick up on call this may be the best option for low volume production to avoid the overheads related to arranging and ensuring secure temporary storage You can order these bottles 1 a
156. stem storage This procedure allows you to empty the ink system of ink and fills it with storage liquid that will preserve the ink system if you do not intend to use the printer for a period of time between two weeks and a month AN CAUTION Do not open or close the covers or change the position of levers while the ink system storage process is being performed or the operation may have to be restarted from the beginning This will result in the waste of the storage liquid If ink system storage has to be restarted new storage liquid cartridges will be needed 1 Clean the ink system see How do I Clean ink system 2 Press the ONLINE key 3 Press the SHIFT key to display the PH MAIN menu A REWIND FORM FEED lt 4 PH REC PH MAIN gt 4 Press the key to select the PH MAIN menu and press OK 5 Scroll to the INK SYSTEM OPT option and press OK 6 Scroll to the STORE INK SYS option and press OK INK SYSTEM OPT gt STORE INK SYS Press OK to confirm your selection 96 Chapter 6 How do I maintain the printer ENWW 8 When the front panel displays the waste ink bottle warning message check whether the waste ink bottle is present and make sure it is empty AN CAUTION Your waste ink bottle should be empty Have available an empty waste ink bottle INK SYSTEM OPT BOTTLE OK 9 Press the OK key once the waste ink bottle has been checked and follow the instructions on the front panel Install the
157. ter LOAD MEDIA LOWER LEVER Problem the media lever has not been lowered Solution lower the media lever Error LED is flashing Problem the take up reel is not winding the media correctly Solution check that the media is correctly detected by the take up reel sensor Check that the media is loaded correctly See How do I Use the take up reel Other messages CLOSE COVER Problem the cover is open Solution close the cover PH TEMP ERROR PLEASE WAIT Problem the temperature of the printheads exceeds the operating temperature range Solution allow the printheads to cool by not using the printer until the printhead temperature returns to the operating temperature range D e 3 O 2 D 3 4 140 Chapter 8 The problem is troubleshooting topics ENWW ENV TEMP ERROR CHANGE ENV TEMP Problem the environment temperature is not within the operating temperature range for the printer Solution use the printer within its operating temperature range 15 C to 30 C The problem is an abnormal sound If your printer makes an unusual sound contact HP Support ae Ec Ys Tom JF aN oe 2 e O rur ENWW The problem is an abnormal sound 141 gt D e 2 D 3 ry ENWW 142 Chapter 8 The problem is troubleshooting topics 9 The problem is print quality This section explains how to solve print quality problems SSS ee a ew
158. ter continuously and the type of media does not wrinkle e 30 min Media is passed through the media path if there is no printing for more than 30 minutes If the printer starts printing before the 30 minute interval the media is passed through the media path at the start of printing Select this parameter when the printer prints in a high humidity environment frequently and the media is extremely wrinkled e 1 hour Media is passed through the media path if there is no printing for more than 1 hour Select this parameter when the print interval is more than 1 hour and the media is extremely wrinkled e 2 hours Media is passed through the media path if there is no printing for more than 2 hours Select this parameter when the print interval is more than 2 hours and the media is extremely wrinkled e 4hours Media is passed through the media path if there is no printing for more than 4 hours Select this parameter when the print interval is more than 4 hours and the media is extremely wrinkled Use media edge guard USE EDGE GUARD Use this option to activate or deactivate the media edge guards for the selected media type The right and left print margins are 10 mm when the media edge guards are used and 5 mm when they are not used See How do l Use the media edge guards ENWW The MEDIA REG menu 173 USE EDGE GUARD gt 01 YES Parameters e YES the edge guard is used e NO the edge guard is not used Med
159. ter within 8 meters 25 feet of open flames sparks or other sources of ignition Do not smoke within 8 meters 25 feet of the printer e Install and operate the printer in a well ventilated area e The printer installation must meet all applicable regulations on the emissions of volatile organic compounds in the workplace HP recommends that installations use an ink vapor extraction and exhaust system or an HP Air Purification System Before installing a system exhausting ink vapors to the outside atmosphere consult with your local air quality control authorities r R a c O on O gt e Avoid contact between ink and skin eyes and clothing Immediately wash skin with soapy water e Remove clothing soaked with ink from contact with skin Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary If an approved eye wash station is unavailable flush eyes with cold water and consult a doctor if necessary e Do not swallow ink If swallowed do not induce vomiting and seek immediate medical attention e Keep ink cartridges cleaning kits and waste ink bottles out of the reach of children e Be sure all operators are trained in the use of emergency equipment such as eye wash stations and fire extinguishers and know where they are located General cautions e Handle media rolls with care They can be heavy and difficult to move in confined spaces In some cases two people
160. the media coating When using adhesive backed media adhesive may stick to the platen Adhesive matter on the platen may cause the media to jam Clean adhesive matter from the platen See How do I How do maintain the printer Chapter 11 Tell me about media ENWW 12 Tell me about the ink system e Ink Cartridges e Replacing an ink cartridge e Ink cartridge storage and disposal e HP 780 Waste Ink Bottle e HP Cap Cleaning Kit with Roller e HP 780 Wiper Cleaning Liquid e HP Cleaning Swabs e HP Ink System Storage Kit e HP Ink System Cleaning Kit Ink Cartridges The printer s six ink cartridges provide yellow magenta black cyan light cyan and light magenta ink to the printheads Ink cartridges require no maintenance or cleaning As long as each ink cartridge is inserted correctly into its slot the ink will flow to the printheads e NOTE Using non HP inks may cause poor print quality printer malfunction printer failure or a safety hazard The valid period of ink is 3 months from the install by date Do not shake ink cartridges before use All six color cartridges must be installed If one of the cartridges is removed a new one must be installed Ink cartridges must be installed in all six slots The positions of ink cartridges are specified by color See the figure below z eb a gt 72 xX S eb fs prer vo gt e Ke eb ENWW Ink Cartridges 155 1 Yellow 2
161. tic maintenance and cleaning will not be performed if you turn off the printer on the front panel or leave it without media loaded The printer power switch on the rear of the printer should only be used when the printer is turned off to move it to connect it to a computer or to install or maintain printer parts WARNING Turn the printer OFF and unplug the power cable from the power outlet in any of the following cases when placing your hands inside the printer if there is smoke or an unusual smell coming from the printer if the printer is making an unusual noise not heard during normal operation Oo 5 4o Samet Q Oo 9 fe apiece of metal or a liquid not part of cleaning and maintenance routines touches internal parts of the printer during an electrical thunder lightning storm during a power failure How do l CAUTION Always hold the power cable by the plug when connecting and disconnecting from the power outlet Never pull on the cable because this may damage it and create risk of fire and electric shock A Turn off the power by pressing the power on off key on the front panel for a couple of seconds SHUTTING DOWN PLEASE WAIT The front panel displays the message above to indicate that a shutdown process is in progress After the process ends the power is turned off If you intend to turn the printer off for a short time you can avoid the printhe
162. ting for the front heater FRONT HEATER T Use this option to set the front heater temperature for the selected media type FRONT HEATER T gt 01 30C The MEDIA REG menu 175 menus O 2 a oO T _ 2 3 D fen o e c E snu w 176 FRONT HEATER T gt 01 086F Parameters 15 C to 55 C or to turn the heater off E NOTE For Celsius Fahrenheit conversions F 9 x C 5 32 C 5x F 32 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL Initial temperature setting for the print heater PRINT HEATER T Use this option to set the printer platen heater temperature for the selected media type SPRINT HEATER T 201400 SPRINT HEATER T gt 01 104F Parameters 15 C to 55 C or to turn the heater off E NOTE For Celsius Fahrenheit conversions F 9 x C 5 32 C 5x F 32 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL Initial temperature setting for the rear heater REAR HEATER T Use this option to set the rear heater temperature for the selected media type a SREAR HEATER T O SG SREAR HEATER T gt 01 046F Parameters 15 C to 55 C or to turn the heater off Chapter 14 Tell me about menus ENWW A NOTE For Celsius Fahrenheit conversions F 9x C 5 32 C 5x F 32 9 NOTE This value will only be applied if the HEATER PREF opt
163. tion This chapter provides a brief introduction to the printer and its documentation for new users r y a a O a O gt How dol These chapters help you to carry out various procedures such as loading media or changing an ink cartridge Many of these procedures are illustrated with drawings The problem is These chapters help you to solve problems that may occur while printing Tell me about These chapters contain reference information including the specifications of the printer and the part numbers of media types ink supplies and other accessories Index In addition to the table of contents there is an alphabetical index to help you to find topics quickly The printer s main components The following front and rear views of the printer illustrate the main components 2 Chapter 1 Introduction ENWW Front view e prar S gt xe O os Printer front panel Media lever Carriage height lever Media cutter Front cover Ink service station Carriage maintenance station Cleaning kit drawer ef Sr eS Ur Wheel lock S Waste ink bottle gt The HP Designjet 8000s Take Up Reel Kit Q6681A is an optional accessory that can be ordered separately ENWW The printer s main components 3 Rear view 9 r eR fe a c O a O gt Roll holder Ink cartridge station Media lever Documentation holder Print
164. tion prints a pattern so that you can adjust how much back feed is applied to a media type that you are loading 1 Press the ONLINE key A INK MEDIA REG lt 4 MEDIA M ADV gt gualit 2 Press the key and select BACK ADJ PRINT and the OK key BACK ADJ PRINT gt NORMAL OK x d Select the print mode you usually use for the media that you are calibrating eb E rar 72 eb Ko eb t p e e xe e T Select the NORMAL media feed adjustment print if adjusting the high speed mode Select a parameter based on your print mode Parameters e NORMAL standard and high speed print modes 720 x 720 dpi 8 passes e H QUAL high quality print mode 720 x 720 dpi 16 passes ENWW How do calibrate my printer 125 e H DENS high density print mode 720 x 720 dpi 16 passes e DRAFT draft print mode 360 x 720 dpi 4 passes e FINE DRAFT fine draft print mode 540 x 720 dpi 6 passes e 3 TIMES high quality high density print mode 720 x 720 dpi 24 passes enb ma O o o Q r 2 D oy D 0 3 fen Q D 126 Chapter 7 How do I get the best image quality ENWW Adjust heater and print mode settings If you see banding in all colors and you have already performed media advance calibration then you can try adjusting the heater temperature and print mode settings Banding in all colors may
165. to estimate the ink level in the cartridge and will report it as empty Ink cartridge storage and disposal A CAUTION Securely put a used ink cartridge into a plastic bag and dispose of it as industrial waste Observe any regulations for disposal of ink cartridges A NOTE HP Ink Cartridges should be installed before the Install By date printed on the cartridge Use of the Ink Cartridge 3 months beyond the Install By date may cause deterioration in print quality or a printer malfunction Store ink cartridges in a dry cool and dark place Always use the recommended consumables media ink etc Failure to follow this instruction may cause poor print quality printer malfunction printer failure or a safety hazard HP 780 Waste Ink Bottle The HP 780 Waste Ink Bottle is used for collecting waste ink that is discharged from the printer during cleaning processes Only use the recommended HP 780 Waste Ink Bottle WARNING Waste ink is combustible Keep an HP Waste Ink Bottle containing waste ink away from open flames sparks or other sources of ignition z eb ur gt 72 x S tS prer vo gt e Ke eb Z _ ENWW Replacing an ink cartridge 157 WARNING Avoid contact between ink and skin eyes and clothing Immediately wash skin with soapy water Remove clothing soaked with ink from contact with skin Use an approved eye wash station if ink is splashed into eyes and consult a
166. tridge 61 Op MOH Oo 2 O L To replace an empty ink cartridge 1 Remove an ink cartridge 1 from the printer 2 The following message is displayed INSTALL XX INK CARTRIDGE XX Ink name K Black Lm Light magenta Lc Light cyan C Cyan M Magenta Y Yellow 3 Insert a new ink cartridge 1 into the printer Change the printhead height You can increase or reduce the printhead height depending on the thickness of the media you are using Two tasks must be performed to change the printhead height e Mechanical height adjustment on the printhead carriage e Firmware height adjustment through the front panel 62 Chapter 5 How dol ink topics ENWW ENWW To change the printhead height 1 a p Press the ONLINE key A INK MEDIA REG lt 4 MEDIA M ADV gt Press the SHIFT key to display the PH MAIN menu A REWIND FORM FEED lt q PH REC PH MAIN gt Press the key to enter the PH MAIN menu Scroll to PH HEIGHT ADJ on the front panel and press OK to confirm PH HEIGHT ADJ gt OK The following message is displayed CARRIAGE MOVING PLEASE WAIT The carriage moves to the carriage maintenance area and the following message is displayed OPEN COVER PH HEIGHT ADJ Open the front cover 1 Change the printhead height 63 a 79 2 Q Oo head xX How do l 6 Open the carriage maintenance
167. ttle level Waste ink bottle replacement Printhead cleaning Normal printhead recovery Nozzle print Print the nozzle print pattern Monthly Wiper Liquid bottle replacement Wiper liquid bottle replacement Depending on printer usage approximately every three months Every six months To leave the printer for an extended period in the power off state more than two weeks but less then four weeks When returning the printer from an extended period in the power off state more than two weeks but less then four weeks When returning to the printer after being switched off for an extended period less than two weeks Printhead cleaning Wiper Blade replacement Wiper sponge replacement Clean ink system Ink system storage Clean ink system Ink charge after cleaning Clean ink system Ink charge after cleaning Normal printhead recovery Wiper blade replacement Wiper sponge replacement Clean ink system Ink system storage after cleaning the ink system Clean ink system Charge the ink system after cleaning the ink system Clean ink system Charge the ink system Chapter 6 How do I maintain the printer ENWW SE Category Inspection Maintenance See To leave the printer in or return it froma Contact HP Support power off state of more than four weeks Other A service call error message will be displayed on the front panel Contact HP Support Daily maintenance EN
168. uneeeddes 106 Print the nozzle print pattern nicccespucdencsiiscretenduuddandnatmsddinnas ines sasuaaanstsanaducscudensadduidendnapndddusseeeeniidesssitt 108 7 How do I get the best image quality Test the image quality soc ic ctennntvntanhiridatinineianinn bunannnbiienicensohiinmoricaiisidnontawblen EEE OSAA EEE EEE EEAEEe EEEE Ennn 112 Interpreting the print quality cscs ceuihnnncutceccdie cena das cisuiamiierncdicundnbageiondss iv vaadieddccnedianiencedacaiusuilenandaetie 113 Manage media types sa cissscctassiscarcacicintamectinncetasaSeversastwinan eet bneadsacdhcctnds chonbaneiecudaniehaeiinantie naa een 114 Copy a media type to Create a NEW ONG ccccsseeeecceceeeeeeeeeeeeeeeaeeeeeeeaaeeeeeaaeeeeeees 114 Create a new media type cccccccssssssceeeceeeseeeeeeeeeceeeeeseaseeeeeeeasseeeesseaseeeeesseaseeeeens 115 Modify media type settings siciiceicvassee cares sedticsuaceasoninnnesicedsunntetstudneeendadideezeuwesmarmenuseeds 116 Delete a media type wine ccc eurrdconanescnaneennseceueduernsaresenuiVeceuuedduusituesdiseroositereohberesteaiie 117 How do I calibrate my printer cerctccccrcqueacinntansxtdadcssceneiuwidsndarsctianeeguedlaceaniani ccomdbicisauicedtguacelaiaccien 118 Calibrate media advance siiieaioicsicvvsvssruwnesesnwers oinsascccvsanincncedivnssoidessiwenteatacsacdeassondecss 118 Printhead position adjustment secciscseescuiessedivescetecriaisccdindevedsensassocddcusertetecessnwensscacnns 121 Printhead nozzle position adjust
169. use theSHIF Tkey when the heater is selected e Heater selection use the left key or right key to select the front F print P or Rear R heater Temperature setting use the up key or down key to set the temperature for the selected heater You can turn the heater ON while the printer is not printing by pressing and holding the lt keyboard gt OK lt keyboard gt key for 2 seconds You can turn the heater OFF while the printer is not printing by pressing and holding the CANCEL key for 2 seconds Front panel display when the heater is turned on e Upper line preset temperature for each heater e Lower line current temperature for each heater Front panel display when the heater is turned off e Upper line OFF for each heater e Lower line current temperature for each heater A sign indicates that the heater is warming up The default temperature range is set between 15 C and 55 C Heater preset temperature by medium The heater preset temperature for each media type is listed below Preset the heater temperature according to the media you use Medium Media type Front Print Rear Print mode Glossy vinyl Glossy 45 C 40 C 45 C 8 pass bi chloride directional Chapter 15 Tell me about heater topics ENWW Medium Media type Front Print Rear Print mode Matte vinyl Matte 45 C 40 C 45 C 8 pass bi chloride directional Banner Banner 45 C 40 C 45 C 8 pass bi directional We recommend that the
170. y 2 NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cleaning the carriage base Clean the front cover and media feed NOTE Do not attempt to remove dust from media by blowing it off This may affect print quality VAN CAUTION Wipe the printer clean with a soft cloth A cloth moistened with a neutral detergent may be used Do not allow liquid to enter the printer This may create risk of fire and electrical shock and cause a malfunction Do not clean the printer with benzene or paint thinner This may damage the paint 100 Chapter 6 How do I maintain the printer ENWW CAUTION Turn off the printer before starting to clean the front cover and media feed 1 Unload media from the printer Open the front cover Using a damp cloth clean the front cover Using a damp cloth absorb ink deposits on the media feed a e YY P Remove dust using a vacuum cleaner Clean the platen You should plan to clean your printer s platen on a regular basis every few months or when needed When glue adheres to the platen or there are ink marks on the platen clean the platen according to the following procedures NOTE If you print on wide media after using narrower media for some time you may find that the left side of the platen has become dirty and will leave marks on the back of the media if not cleaned To clean the platen 1 Unload all media from the printer ae cb ae Q eb K
171. yed PRINTER READY ROLL MIPAPER an The message describes the status of the printer the media you have loaded the media width and the media type L Oo Q e O D Q O D Q 3 D a D 32 Chapter 3 How do I load unload media ENWW Remove a media roll from the printer AN CAUTION Do notleave the printer for long periods without media loaded because the automatic Printhead washing procedure will not operate if no media is loaded and could lead to expensive Printhead replacement To remove a media roll from the printer 1 Lift the media lever 1 2 Take up any excess media by rewinding the roll stop 1 on the media roll amp D D D s Oo O D z e ENWW Remove a media roll from the printer 33 3 Remove the media roll 1 from the printer AN CAUTION Handle media rolls with care They can be heavy and difficult to move in confined spaces In some cases two people should move and install media rolls Dropping a media roll could cause personal injury or damage to the printer 4 Turn the blue knob 1 anti clockwise to loosen the roll stops inside the media core L Oo z Q e O D Q O D Q D 2 D 34 Chapter 3 How do I load unload media ENWW 5 Remove the roll stops left 1 and right 2 from each end of the media core AN CAUTION The roll may be very long rest the roll horizontally on a table and remove the

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