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HP D2220sb User's Manual

1. 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 37 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge
2. 27 Configuring AMP Ides cos E E E nome ne 27 Re entering the server serial number and product ID 27 BUT etes RT TT TETTE DU NNUS 28 Array Configuration Ulloa rt FR Fern ph YR Ee Ern rata KE LP 28 Option ROM Configuration for Arrays ss 29 ROMPagq utility i 29 Automatic Server Recovery RE 29 5 50 29 Contents 3 Redundant ROM EN 30 Keeping the system SPP entend enke PIU QUE 30 30 DOVE Cd firmware nd ee 31 Version Re 31 HP operating systems and virtualization software support for ProLiant servers 31 Change control and proactive notification sers teri ini 31 O RR A ATA 32 If the storage blade does not POWER nome 32 Diagnostic oM 32 Is the storage blade operating properly rr 32 Recognizing Bel zene IO 33 ede drive Il 33 Compromised fault tolerance nono onnnnnonnn no nnonon nn nncnonnncnnonnnnnncononnnnncnos 33 Recovering from compromised fault tolerance laa ana 34 Factors to consider before replacing drives da 34 Automatic data recovery r
3. D2220sb or the enclosure unless all enclosure device bays and the first three storage drive bays are populated with either a component or a blank Setup 18 3 eS Install the drives Installing a drive on page 17 Close the drive drawer Install the D2220sb in the enclosure Power up the partner server blade See the server blade documentation Determine the status of the drive from the drive LED definitions on page 7 Configure the D2220sb Setup 19 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP on page 20 Online and Offline Active Health System on page 21 Online and Offline Integrated Management Log on page 22 Online and Offline Intelligent Provisioning on page 22 Offline HP Insight Diagnostics on page 23 Online and Offline HP Insight Remote Support software on page 24 Online HP Insight Online Erase Utility on page 23 Scripting Toolkit on page 24 Online HP Service Pack for Proliant on page 24 Online and Offline HP Smart Update Manager on page 25 Online and Offline HP ROM Based Setup Utility on page 25 Offline Array Configuration Utility on page 28 Online and Offline Option ROM Configuration for Arrays on page 29 Offline ROMPag utility on page 29 Offline HP product Quick
4. APRA CSR EXE PDA ATTERRA MRE HP SHAH UAA IRS REMATE T H EPIA ATEN AEREA ZA EA ATE Tid MRE EX HP ABEREA DARE A BA ta EAR 35 KE A REMMI ALE AA 8 HP 6 HERIDA AE FRAME RRRA S CSR EME AI HURT ERAAN EFRR WEY BEARRA En ABE BARA RE Bid HP AEEA CSR BBIE ZIE AUTRE PIB AA EE US A RO 4 HP MRK HSA A RIEN HP MAEM TERRA 5 PIERO 4 RBE BT EBA ZR BS FTE DEAS BIZA RICH AIEE HP TASER ML EARTE HP KOKIBSEUB HAAIEN FEE RA FE DUE KIS AX HP SAB THEMES PSG ARAM Wa HP http www hp com go selfrepair E AITES E Marat SA CSR HIER DER EES EAU BETS EA ANR TE sk HP ARESE RAS REE RES TFA LIFE AR CSR E Bll HP HAAS HAGE BIR CSR FH NAME EPATITE ARIA EIRENE WREE HP EEE HP Hutt ARIS AT ASAI SMH BS ERAS SA BT EPTIBRIBUS EER ESHA he AMSA B TE ZZ FB RER HP BEEK gt AA REBL HA R AA mist Ai ta RU CRISI FRAME gt Rt HP SARS HES ATREA ANASARE Ho SESHSHERUBRTSDUERS FAS ft EEE ETE IBER USE EB ik RETA I Sic E
5. Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP Proliant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for US
6. Several methods are used for grounding Use one or more of the following methods when handling installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 38 Specifications Environmental specifications Temperature range Operating 10 to 35 C 50 F to 95 F Maximum rate of change is 10 C hr 50 F hr Storage 30 C to 60 C 22 F to 140 F Maximum rate of change is 20 C hr 68 F hr Relative humidity Storage 5 to 90 relative humidity Rh 38 7 101 66 maximum wet bulb temperature non condensing Altitude Operating 3048 m 10 000 ft This value may be limited by the type and number of options installed
7. o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 43 sustituciones que el cliente HP har cargo de todos los gastos de envio devoluci n de componentes la empresa de transporte que se utilice para dicho servicio Para acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar zodat het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de k
8. 2 per second Drives have reached near critical temperatures Drive fault LED Off Normal operation Solid amber Drive failed Flashing amber Predictive failure Drive activity LED Solid green Drive installed Flashing green Drive activity established Flashing green slow Drive rebuilding Health status LED Green Normal operation bar Flashing amber No partner blade or not yet recognized Solid amber Degraded condition Flashing red System critical Red Drive overtemperature triggered shutdown The drawer open LED flashes when the drive drawer open alarm on page 7 is activated The health status LED bar flashes amber when the storage blade establishes a connection with the enclosure either immediately after installation or when the storage blade is removed reinstalled If the LED continues to flash for more than 2 minutes there a fault Make sure the partner server blade is powered down before the storage blade installed Component identification 6 Drive drawer open alarm Slow beep every 5 seconds The drive drawer is open and drives are not fully protected by system air flow Fast beep every 0 5 seconds Close the drive drawer immediately to avoid drive damage or data loss and storage blade shutdown The Health status LED bar turns green when drives return to normal operating temperature Drive LED definitions I CSS CSS 70 Solid blue The drive is being identified
9. 21 22 Important Safety Information document 8 Insight Diagnostics 23 30 installation guidelines 12 13 installing a storage blade 13 installing the access panel 10 installing the HP BladeSystem c Class enclosure 12 Integrated Lights Out iLO 20 Integrated Management Log IML 22 Intelligent Provisioning 20 22 Index 50 the storage blade operating properly 32 L LED health 6 LED internal health 6 LEDs hard drive 7 M memory Advanced ECC 27 memory online spare 27 O online spare memory 27 operating system version support 31 operating systems 31 operating systems supported 31 operations 8 Option ROM Configuration for Arrays 20 29 Power up the storage blade 8 powering down 8 preparation procedures 8 problem diagnosis 32 product information resources 20 Q QuickSpecs 20 R RBSU ROM Based Setup Utility 20 25 26 27 RBSU configuration 26 recovering from compromised fault tolerance 34 regulatory compliance notices 37 removing the access panel 10 removing the storage blade 8 resources 40 safety considerations 30 safety information 30 37 SAS drives 7 17 SATA hard drive guidelines 17 serial number 27 setup 12 shipping carton contents 12 Smart Update Firmware DVD 22 Smart Update Manager 20 25 software 31 specifications 39 static electricity 38 support 40 supported operating systems 31 T technical support 40 telephone numbers 40 troubl
10. AAL 3501 752 FE 0 SSA HP 7 AS 2 HE ISH ESE CSS 350 Ay PES HPS BHO SHEA FS CSR DA FED SEI HSE X BBO PES HPE HERO spe SPOE ABE 72 u s SAA 7 591 01 HPS EHU ol Y 20 LYS PES ASE ZA MRO SO SS Bray st FeS BES QE 839 HPI DAI 50 HH HES APS 18 AE Fell SS HPS PERSEE Hgg PEA 082 SSAA Y EH AAS 23 224 Az 227801 AA USES 7172 ASAAMO SHIA 50 119 9 HAE HP 2 AFO E http www hp com go selfrepair S 9 Support and other resources 47 Acronyms abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility Gak Customer Self Repair ESD electrostatic discharge ORCA Option ROM Configuration for Arrays SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 48 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 49 Index A access panel 10 Active Health System 20 21 ACU Array Configuration Utility
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12. Reference Guide on the HP website http www hp com support CASAC Software and configuration utilities 28 Option Configuration for Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC en utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a USB Key into an available USB port and boot the system In addition to ROMPaq
13. Support is included as part of HP Warranty HP Care Pack Service or HP contractual support agreement Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage Software and configuration utilities 24 SPP has several key features for updating HP Proliant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating s
14. You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Do not erase does not erase hard drive operations e Reset erases the master boot record for the hard drives so they are no longer bootable e Secure erase performs an overwrite pattern erase so no data is recoverable After selecting the appropriate option click Erase Selected A Confirm Erase window is displayed prompting you to confirm or cancel the Erase Software and configuration utilities 23 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for onsite service if configured and available in your country The HP Insight Remote Support software extends the HP enterprise r
15. all device numbers e one drive is used install it in drive bay 1 e Drives must be hot plug SFF types e Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Installing a drive This procedure describes firsttime installation only To install the component A CAUTION To prevent improper cooling and thermal damage do not operate D2220sb or the enclosure unless all enclosure device bays and the first three storage drive bays are populated with either a component or a blank Setup 17 Z CAUTION Thermal regulation is maintained only when the drive drawer is closed The drive drawer open alarm is triggered under the following conditions e A slow beep and flash 1 every 5 seconds indicate that the drive drawer is open The drives are not fully protected by system air flow e A fast beep and flash 2 per second To avoid drive damage or data loss and storage blade shutdown close the drive drawer immediately When the drives reach critical temperatures the system shuts down 1 Open drive drawer ES IMPORTANT The drive drawer not fully extended until the rail lock is engaged To engage the rail lock extend the drive drawer approximately 2 54 cm 1 inch past the initial resistance 2 Remove the drive blanks as needed Z CAUTION To prevent improper cooling and thermal damage do not operate
16. cooling is available Restart the partner server blade Diagnostic questions If the system does not restart proceed to Diagnostic Questions on page 32 Verify that the D2220sb front panel health LED changes from flashing amber to solid green Is the storage blade operating EET LR I The D2220sb is not installed adjacent to the partner server blade Verify that the D2220sb is installed adjacent to the partner server blade See Installation guidelines on page 12 The partner server blade was not restarted Restart the server blade after the D2220sb was installed The 0222055 is not properly seated in the device bay Insufficient power is available to operate the D2220sb Insufficient or improperly located enclosure cooling fans Power down the partner server blade Reseat the D2220sb in the device bay Restart the server blade Remove any unused server blades D2220sbs or interconnect devices Verify that the enclosure has sufficient power supply capacity available to operate all installed devices Verify that the enclosure power settings will enable the 022205 to start Add power supplies to meet the power requirement Verify that a sufficient number of cooling fans are in the enclosure Verify that the cooling fans are properly configured for the devices installed in the enclosure The drive drawer was open too long and Close the drive drawer and wait for normal triggered overtemperatu
17. e Be sure that the partner server blade is powered down e Be sure that the D2220sb is installed as shown in the installation guidelines page 12 To power up the D2220sb 1 Install the D2220sb The system health LED flashes amber 2 Power up the partner server blade See the server blade documentation 3 Observe the D2220sb system health LED When the D2220sb is recognized the system health LED illuminates solid green The D2220sb can now be viewed in Onboard Administrator Power down the storage blade In systems that use the D2220sb as external data storage be sure that the partner server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system and the OS are shut down in an orderly manner IMPORTANT If installing a hotplug device it is not necessary to power down D2220sb To power down the D2220sb power down the partner server blade See the server blade documentation Remove the D2220sb N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the D2220sb before beginning any installation procedure Improper grounding can cause ESD Operations 8 remove the component 1 Identify the proper D2220sb 2 Power down the partner server blade 3 If the partner server bla
18. por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env
19. website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 23 provides survey functionality that gathers critical hardware and software information on Proliant server blades This functionality supports operating systems that are supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP Service Pack for ProLiant on page 24 Erase Utility Z CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Use the Erase Utility to erase hard drives and Active Health System logs and to reset RBSU settings Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server blade with an existing operating system e
20. 20 28 additional guidelines for installation with a half height partner server blade 13 Advanced ECC memory 27 AMP Advanced Memory Protection 27 AMP modes 27 ASR Automatic Server Recovery 29 auto configuration process 26 automatic data recovery rebuild 35 Automatic Server Recovery ASR 29 boot options 27 Change Control 31 components identification 5 compromised fault tolerance 33 34 configuration of system 20 configuring AMP modes 27 connectors 5 contacting HP 40 CSR customer self repair 40 D Declaration of Conformity 37 device bay numbering 12 diagnosing problems 32 diagnostic questions 32 diagnostic tools 20 23 29 diagnostics utility 23 documentation 49 drive drawer open alarm 7 drive guidelines 17 drive failure of 33 drive rebuild 35 driver installation procedures 30 drivers 30 drives 7 drives installing 17 effects of a drive failure 33 electrostatic discharge 38 Erase Utility 20 23 F factors to consider before replacing drives 34 failure of another drive during rebuild 36 features 5 28 firmware update 24 31 front panel components 5 front panel LEDs 6 G grounding methods 38 H health driver 29 health LEDs 6 HP 20 HP Management Engine 20 HP Insight Diagnostics 23 HP Insight Remote Support software 24 HP Smart Update Manager overview 20 25 HP technical support 40 if the storage blade does not power up 32 Integrated Lights Out 20
21. AMES fest BUTS CSR FALE EL LURK TORT S AGE RAIDER FREE ORE HP BEA A AE ABER CSR BIAS E EA EEA BEIRA ERE HP v ZRTETRRERS EA GER 5 ALFER gt HP RRF AMARA BR DRE EU TERRE I 08538 ADR HP AIRES EIER ENTRE RADAR FUST EAA MERA ans HP B3 ARAMA SRE HARKEN 27554 2573 SH HP 8 YE http www hp com go selfrepair Support and other resources 46 1179 AE Te HP ASS 2 AZS 8 25 6 20 LE TS A AS SETS gg 2 71 A DA AZ FEICS FES OS ASSO AS 212 SOt HES HP ABIS S lal FE MBIA CSR FES ASSO BASHA HPS AS FES HIE ASAIO Suo amp 9 SUC CSR E IA SR 918148 2024 Self FE AFER XI 0 FES 14138 23 89 0 4H 50 CH St SSH Y APEL 2124 2 7 APSO Si 0 FEST 124 Pel 5 BAE SpA gr ASAH HPO 0 260 WAS 23 BP ASA TALS Al oder 3 AUS 5301 uper 2 RO 047 HEE JE HP FSS 17 AE Felt SISHES VELE NA ESS 99 SL MHA HESS Sa FES UU 352 Illustrated Parts Catalogoll CSR MD SES Xe 270 4852 3 OS SAA HHO 7695 50 AAA 40 HESte 82 7 180 APSE 710 2 SA HE
22. B devices through legacy USB support which is enabled by default in the system ROM Software and configuration utilities 29 Legacy USB support provides USB functionality environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support The server blade has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPag writes over the backup ROM and saves the current ROM as backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers ES IMPORTANT Always perform a backup before installing or updating device drivers The server blade includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisio
23. BladeSystem c Class enclosure 12 Half height device bay Numeri Nm etos einer he eit fad tia Future ses doesnt ante 12 Installation guideline NT TTE TET TT 12 Additional guidelines for installation with a half height partner server 13 Additional guidelines for installation with full height partner server blade 13 Installing storage MAAS Jensen eheim 13 17 DES lies rase tesi tidie Ef ete 17 Installing ERIN A nr ace ne ms 17 Solve and di 20 kcu mE 20 HP product QuickSpecs seien een nene 20 HP il Management Engine sinisisi 20 AO 20 bolgia 22 HP Insight Remote Support software lenire 24 Ege M 24 HP Semice Pack for s e n Epis ret EAR VE Rete SR ae nn ie edem 24 Smart Update Managers Hd ere POPMA 25 HP ROM Based Setup Utility iii 25 Using RESU PEE 26 AU COMUN process 26 BOOT OPTIONS
24. HP D2220sb Storage Blade User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 714238 001 February 2013 Edition 1 Copyright 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft is a U S registered trademark of Microsoft Corporation Contents duo Er iaia et 3 Front panel 5 Front panel LEDS 6 Drive drawer OENE MR 7 A o Ea R EEEE SE TE E REER E EE 7 RIO NT TO 8 Power up the storage E SM ore ee EE 8 Power down the storage Bladen luna 8 Kemove D22205 b Les d uM ea eS 8 Remove the access panel suisses 10 Install the access panel sise 10 bile 12 Misure 12 Installing an HP
25. Non operating 9144 m 30 000 ft Operating 20 to 80 relative humidity Rh 28 C 82 4 F maximum wet bulb temperature non condensing Temperature ratings shown are for sea level An altitude derating of 1 per 300 m 1 8 per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight is allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 9096 is based on a maximum temperature of 45 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Maximum allowable altitude change rate is 457 m min 1500 ft min Storage blade specifications ETAT 50 95 cm 20 06 in Weight no drives installed 3 6 kg 8 0 lb Specifications 39 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en
26. Specs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website hitp www hp com go productbulletin HP Management Engine The HP Management Engine is a set of embedded management features supporting the complete lifecycle of the server blade from initial deployment through ongoing management HP iLO The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server blade setup server health monitoring power and thermal optimization and remote server administration The HP iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes HP iLO independent of the host server and its operating system Software and configuration utilities 20 HP enables and manages the Active Health System on page 21 and also features Agentless Management All key internal subsystems are monitored by HP SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed HP Insight Remote Support software on page 24 is also available in HP with no operating system software drivers or agents Using HP you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world Use the shared HP Remote C
27. aalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade substitui o de pegas com defeito Se durante de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que ser efetuado pelo uso de uma CSR a de reposi o ser enviada diretamente ao cliente Existem duas categorias pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 44 Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVAC O Algumas pecas da HP n o s o projetadas para reparo feito pelo cliente A fim
28. amp cc us amp objectID c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 40 providers service partners identifies that the repair be accomplished the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repai
29. an be removed without data loss Exceptions When RAID 1 0 is used drives are mirrored in pairs Several drives can in a failed condition simultaneously and they can all be replaced simultaneously without data loss as long as no two failed drives belong to the same mirrored poir When RAID 6 is used two drives can fail simultaneously and be replaced simultaneously without data loss o If the offline drive is a spare the degraded drive can be replaced e Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete The rebuild is complete when the online LED on the front of the drive stops blinking Troubleshooting 34 These cases are the exceptions o In RAID 6 configurations any two drives in the array can be replaced simultaneously o In RAID 1 0 configurations any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss Automatic data recovery rebuild When you replace a drive an array the controller uses the fault tolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and write it to the replacement drive This process is called automatic data recovery or rebuild If fault tolerance is compromised this data cannot be reconstructed and is likely to be lost permanently If ano
30. by a host application Ff Flashing blue The drive carrier firmware is being updated or requires an update 3 Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail Removing the drive does not cause logical drive to fail Solid green The drive is a member of one or more logical drives Flashing green drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail e Flashing amber drive is not configured and predicts the drive will fail Pf Solid amber The drive has failed o The drive is not configured by a RAID controller Component identification 7 Operations A Important Safety Information Before installing this product read the Important Safety Information document provided Power up the storage blade Observe the following guidelines before powering up the D2220sb e Besure that a drive is installed in the first drive bay The partner server blade identifies and configures any installed drives during power up For more information see Drives on page 17 e Be sure that drives or drive blanks are installed in the second and third drive bays To prevent improper cooling and thermal damage the first three drive bays must be populated
31. d VMware For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 22 HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server blade using Intelligent Provisioning on page 22 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP For more information see the HP
32. de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas a marca no cat logo de pegas ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio 6 preciso enviar a peca com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair 0321 SE U KERMOR 4517 HRS ERIT E SO CSR
33. de is a full height server blade do one of the following o Remove the blank installed above the D2220sb o Remove the half height device installed above the D2220sb For information about removing a half height device see the half height device user guide 4 Remove the D2220sb o Parnered with a half height server blade Y 7 ET ET N FEM EA AR y i 46 WH i EA A wil TA Ay F al IPs B gt al N 14 M Uy uu ie he AY L l A e ENT AIA j A WH CE A Operations 5 Partnered with full height server blade PATTILESSEEEEER 7 BET a 1 Se Si SE Slik Se Su Su SE Es Sas Sul Gu Su Su SE ES Place the D2220sb on flat level work surface Remove the access panel WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD CAUTION Do not operate the D2220sb with the access panel open or removed Operating th
34. di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch die
35. e D2220sb in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 gt Power down the partner server blade Remove the D2220sb on page 8 Press the access panel release button Slide the access panel toward the rear of the D2220sb Remove the access panel Install the access panel A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Operations 10 Z CAUTION Do not operate the D2220sb with the access panel open or removed Operating the D2220sb in this manner results in improper airflow and improper cooling that can lead to thermal damage To install the component 1 Place the access panel on top of the D2220sb Allow the panel to extend past the rear of the D2220sb approximately 0 8 cm 0 2 in 2 Slide the access panel toward the front of the D2220sb The access panel locks into position Operations 11 Setup Kit contents When unpacking the HP D2220sb Storage Blade locate the following items e HP D2220sb Storage Blade e Half height blade shelf e Documentation kit Installing an HP BladeSystem c Class enclosure Before performing any procedures specific t
36. ebuild sisi 35 Time required for a rebuild 35 Failure of another drive during rebuild as 36 iii 37 Safety and TGR ANIMALE 37 Turkey RoHS material content declaration sisi 37 Ukraine RoHS material content declaration a 37 Warranty information 37 SETE ose NON NT T 38 Preventing electrostalic alcala 38 Grounding methods to prevent electrostatic dischafte vn ii iia 38 A 39 Environmental specifications nn 39 Storage blade specifications usa ds cesa tiri etr wakende ideeen eeh aan add ank 39 Sinan and oher A DEA an 40 Before you contact HIP eter n eea HE gebe I na 40 HP contact informatio cla 40 Customer Self Repalr gerras finies di ita 40 read 48 Documentation feedback AAA IA O 49 EL RR I TI I E 50 Contents 4 Component identification Front panel components 010 Os0 em Description Removing the storage blade from the enclosure removes power from the drives Component identification 5 Front panel LEDs Description Status UID LED Blue Identified Off Not identified Drawer open LED Of Drawer is closed or thermal shutdown has occurred Flashing amber 1 per 5 seconds Drawer is open Flashing amber
37. emote support portfolio for customers with small and medium size IT environments The software is available in two variants e Insight Remote Support 7 x software is optimized to support up to 500 managed systems and can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine It can be integrated easily to work with a supported version of HP Systems Insight Manager HP Insight Remote Support 7 x provides anytime anywhere personalized access to your IT environment through HP Insight Online and is also the recommended version for HP Proactive Care Service e HP Insight Remote Support Advanced supports medium sized to large environments with up to 3 500 devices It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine and requires HP Systems Insight Manager Optionally customers using HP Operations Manager or SAP Solution Manager to manage their environment can integrate these platforms easily to create a single view This software is also optimized to deliver Mission Critical Services through additional features For more information about the Insight Remote Support Advanced software see the HP website http www hp com go insightremotesupport The HP Insight Remote Support Release Notes detail the prerequisites supported hardware and associated operating systems The release notes are available on the HP website http www hp com go insightremotesupport docs HP Insight Remote
38. ents in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application e within the HP user interface e within HP Insight Diagnostics page 23 Intelligent Provisioning Several packaging changes have taken place with HP Proliant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new server blades Instead the deployment capability is embedded in the server blade as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP Proliant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux an
39. er key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level RAID 1 3 4 5 or 3 4 5 6 RAID 5 More thon 10 Nome To change default settings override the auto configuration process press the key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Software and configuration utilities 26 Boo
40. erver blade startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server blade automatically reboots Software and configuration utilities 27 Utilities and features Array Configuration Utility ACU is a utility with the following features e Runs as a local application or remote service accessed through the HP System Management Homepage e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offl
41. eshooting 32 U UIDLED 6 updating the system ROM 30 USB universal serial bus 29 USB support 29 utilities deployment 20 24 25 V Version Control Agent 31 VCRM Version Control Repository Manager 31 Version Control 31 Version Control Agent 31 Version Control Repository Manager VCRM 31 Virtualization option 31 Index 51
42. ets such as the OA through the Network Management Port VC Ethernet and Fibre Channel modules and 3Gb 6Gb SAS BL Switch interconnects on HP ProLiant servers For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection Software and configuration utilities 25 For more information RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Using RBSU To RBSU use the following keys e access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the F1 key Ur IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Ent
43. failure any physical drive in the array fails all non faulttolerant RAID 0 logical drives in the same array will also fail RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another RAID 5 configurations can tolerate one drive failure RAID 50 configurations can tolerate one failed drive in each parity group RAID 6 configurations can tolerate simultaneous failure of two drives RAID 60 configurations can tolerate two failed drives in each parity group RAID 1 ADM configurations can tolerate multiple drive failures if no more than two drives mirrored to one another fail Compromised fault tolerance A CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance Troubleshooting 33 more drives fail than the fault tolerance method can manage fault tolerance compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors For example fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is comp
44. gen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP los proveedores socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n
45. ine Split Mirror o RAID 6 and RAID 60 o RAID 1 ADM and RAID 10 ADM o HP Drive Erase o Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure Provides context sensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e an optional controller not installed press during boot e If an optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC_ UG ProLiantServers en To configure arrays see the Configuring Arrays on HP Smart Array Controllers
46. lant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier vur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als het defecte onderdeel niet terugzendt kan HP voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant bet
47. ling two D2220sb storage blades with one partner server blade in an HP BladeSystem c3000 enclosure use the mini divider instead of the half height blade shelf For more information see the HP BladeSystem c3000 Enclosure Quick Setup Instructions 4 Prepare the storage blade for installation 5 Install the storage blade Setup 15 LAN PON gt A CT ANA 01 95 p JUN NP a A A Partnered with a half height server blade o Partnered with full height server blade o 4999999999999994J994 pei x g DII EET T 16 Setup o with full height server blade and an additional D2220sb ES T a SS FES a SES E PRTHILEBESEEEREDDDDDD AN lei ssi LE ari i pr 6 Install a server blade See the documentation that ships with the server blade 7 Configure the D2220sb Drives The D2220sb supports up to 12 SAS or SATA drives Always populate drive bays starting with the lowest drive bay number Drive guidelines When adding drives to the D2220sb observe the following general guidelines e The D2220sb supports standard small form factor hot plug carriers only e system automatically sets
48. mal damage do not operate D2220sb or the enclosure unless the first drive bay is populated with a drive and drive bays 2 and 3 and all Setup 13 device bays are populated with either a component blank Z CAUTION Thermal regulation is maintained only when the drive drawer is closed The drive drawer open alarm is triggered under the following conditions e A slow beep and flash 1 every 5 seconds indicate that the drive drawer is open The drives are not fully protected by system air flow e A fast beep and flash 2 per second To avoid drive damage or data loss and storage blade shutdown close the drive drawer immediately When the drives reach critical temperatures the system shuts down 1 Install the drives Installing a drive on page 17 2 the enclosure cover 3 Do one of the following o install the D2220sb with half height server blade proceed with the next step Z CAUTION Failure to install the divider in a quadrant when installing half height blades can result in damage to the connectors on the server blades Setup 14 o install the D2220sb with full height server blade install the half height blade shelf If installing two D2220sb storage blades with one full height partner server blade install the second D2220sb in the bay directly above the first one The second D2220sb does not require a half height blade shelf If instal
49. ne e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso
50. ner server blade When installing the D2220sb with a full height server blade observe the following additional guidelines Remove the device bay shelf CAUTION Failure to install the divider in a quadrant when installing half height blades can q 9 9 result in damage to the connectors on the server blades Install the half height blade shelf on the D2220sb Install the D2220sb in any device bay on the lower row of the enclosure 9 through 16 If installing two D2220sb storage blades with one full height partner server blade install the second D2220sb in the bay directly above the first one The top D2220sb does not require half height blade shelf If installing two D2220sb storage blades with one partner server blade in an HP BladeSystem c3000 Enclosure use the mini divider instead of the half height blade shelf For more information see the HP BladeSystem c3000 Enclosure Quick Setup Instructions If the D2220sb is installed in an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right If the D2220sb is installed in an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left When installing the D2220sb with a full height server blade a half height server blade can be installed in the empty bay above the D2220sb This server blade cannot be partnered with the D2220sb Installing a storage blade A CAUTION To prevent improper cooling and ther
51. ning supported OS use Intelligent Provisioning on page 22 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server blade supports To verify that your server blade is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and configuration utilities 30 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 24 from the HP website http www hp com go spp Version control The and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e VCRM manages the repository for SPP Admini
52. nking and the amber Fault LED glows or if other drive LEDs in the array go out the replacement drive has failed and is producing unrecoverable disk errors Remove and replace the failed replacement drive When automatic data recovery has finished the online LED of the replacement drive stops flashing and illuminates steadily Troubleshooting 35 Failure of another drive during rebuild If a non correctable read error occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates this situation occurs reboot the server The system may temporarily become operational long enough to allow recovery of unsaved data In any case locate the faulty drive replace it and restore data from backup Troubleshooting 36 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeli ine Uygundur Ukraine RoHS material content declaration
53. o the D2220sb install an HP BladeSystem c Class enclosure The most current documentation for HP BladeSystem components is available at the HP Business Support Center website http www hp com go bizsupport Documentation is also available in the following locations e Documentation CD that ships with the enclosure e technical support website http www hp com support Installation guidelines When installing the D2220sb observe the following guidelines Setup 12 Install drives in the D2220sb before installing the D2220sb in enclosure Be sure that the partner server blade is powered down before installing the D2220sb Onboard Administrator is used to configure the enclosure and the D2220sb To function with the D2220sb Onboard Administrator version 3 60 or later is required Additional guidelines for installation with half height partner server blade When installing the D2220sb with a half height server blade observe the following additional guidelines Install the D2220sb in any device bay If the D2220sb is installed in an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right If the D2220sb is installed in an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left Additional guidelines for installation with a full height part
54. onsole to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server blade e Securely and remotely control the power state of the managed server blade e Have true Agentless Management with SNMP alerts from HP regardless of the state of the host server blade e Access Active Health System troubleshooting features through the HP iLO interface e Subscribe to HP Insight Remote Support software without installing any drivers or agents For more information about HP iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the HP iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmwa
55. r is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These paris are identified as in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a c
56. re BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system Software and configuration utilities 21 The data that collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded ev
57. re alerts operating temperatures to resume green health Troubleshooting 32 Answer Possible reasons Possible solutions LED Front panel LEDs on page 6 indicates normal temperature The drive drawer was open too long and Restart the partner server blade triggered critical overtemperature alerts Recognizing drive failure steadily illuminated Fault LED on drive indicates that the drive has failed Other indications of failed drives include the following ACU represents failed drives with a distinctive icon HP SIM can detect failed drives remotely across a network For more information about HP SIM refer to the documentation on the Management CD ADU lists all failed drives For more information about diagnosing drive problems see the HP Proliant Gen8 Troubleshooting Guide Volume 1 CAUTION Sometimes a drive that has previously failed may seem to be operational after the system is power cycled for hot pluggable drive after the drive has been removed reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a drive failure When a drive fails all logical drives that are in the same array are affected Each logical drive in an array may be using a different faulttolerance method so each logical drive can be affected differently RAID configurations cannot tolerate drive
58. romised inserting replacement drives does not improve the condition of the logical volume Perform the following procedure to recover data 1 Power down the D2220sb Power down the storage blade on page 8 2 Power up D2220sb Power up the storage blade on page 8 In some cases a marginal drive is operational long enough to allow backup of important files Make copies of important data if possible Replace any failed drives Factors to consider before replacing drives Be sure that the server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server blade is powered up Before replacing a degraded drive e Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For details refer to the HP SIM documentation on the Management e Be sure that the array has a current valid backup e Use replacement drives that have a capacity at least as great as that of the smallest drive in the array The controller immediately fails drives that have insufficient capacity To minimize the likelihood of fatal system errors take these precautions when removing failed drives e Do not remove a degraded drive if any other drive in the array is offline the online LED is off In this situation no other drive in the array c
59. ser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 42 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh ri
60. strators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in managed repository Administrators configure to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 31 Troubleshooting It the storage blade does not power up the D2220sb does not start 1 2 3 4 5 272 IMPORTANT Be sure that the D2220sb is installed adjacent to the partner server blade Use the Onboard Administrator to be sure that sufficient power is available Use the Onboard Administrator to verify that sufficient
61. t options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all HP Proliant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server blade serial number and the product ID 1 2 3 4 11 During the s
62. ther drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exceptional cases however failure of another drive need not lead to a fatal system error These exceptions include Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration Failure of a second drive in a RAID 6 configuration Time required for a rebuild The time required for a rebuild varies considerably depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e rotational speed of the drives e availability of drive cache e brand model and age of the drives e The amount of unused capacity on the drives e number of drives in the array for RAID 5 and RAID 6 Allow approximately 15 minutes per gigabyte for the rebuild process to be completed This period is a conservative estimate and newer drive models usually require less time to rebuild System performance is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible AN CAUTION If the Online LED of the replacement drive stops bli
63. tie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 41 Pour plus d informations sur le programme CSR HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazio
64. ustomer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to HP website hitp www hp com go selfrepair R paration par le client CSR les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garan
65. ystem or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager HP SUM is included in many HP products for installing and updating firmware and software on HP Proliant servers HP SUM provides a GUI and a commandkline scriptable interface for deployment of firmware and software for single or one to many HP Proliant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules Key features of HP SUM include e Dependency checking which ensures appropriate installation order and dependency checking between components Intelligent deployment of only required updates e Simultaneous firmware and software deployment for multiple remote targets in both GUI and modes e Improved deployment performance e local online deployment of HP ProLiant servers and enclosures e Remote one to many online deployment of HP ProLiant servers and enclosures e Local offline firmware deployments with HP Support Pack for ProLiant deliverables e Remote offline deployment when used with the Scripting Toolkit HP Proliant Gen8 and later Virtual Media or PXE booted media e GUI or CLI scripts with extensive logging e Remote command line deployment e Support for updating firmware on network based targ

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