HP D2200sb User's Manual
Contents
1. HP ik HP HP HP CSR 4 HP CSR HP2. 5 HPE Sas HP HSS HP HP E hitp www hp com go selfrepair S Support and other resources 44 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility CSR Customer Self Repair FC Fibre Channel ISEE Instant Support Enterprise Edition ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager PSP ProLiant Support Pack SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager Acronyms and abbreviations 45 UID unit identification Acronyms and abbreviations 46 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any error
3. CSR ABA AI ATP R h fi RR RE IS GR PA AU APR HP WRK GIS ARIADNA HP BARU DEMEN CABRA 5 RARA ARMAR DBA HE AY R h IEA MBA BEEN A ik HP ARES RRR SRR SARAH HP RIET HAAIEN ANAFI EI 96 FH HEERS KEE HP ER ASTEN ATEA dARI EA BRA Hip HP Fis http www hp com go selfrepair Support and other resources 43 El HP CSR IBER DRESS XE ES EIA ASHES EX HP Bk HP ARIE RMS CSR RI HP gt CSR 36 EIGEN HP S o BEH DERIO ARE ATRAE MA 20 HP gt HP PRAMS HE ERE METRE Bi CSR PHR FBT
4. HP 5 HP HP HP EP BITS HP FEAE EA THES CSR KUS AT RE MRE IE RY FN LE TE 3 SR D 75 RRA AUX Ate MRS UTA HP GX HP ARS HRK RARE REX CSR HP RED SIUE AUS 58 RATER BAK CSR ERENZIA RITRAE RIEN MRK HP BRIA DIM XR OS LITE ie AOA TRA BN EPT RA ASTAIRE ALMENARA Fit MRE HP AG SRILA MIREA 16 R9 P7 in dE XE RO RAE 35 KE REE HP HP ERRINA fe ULL S MEXA Resi ARE RARA SU CSR MATEO RADARES ARTESANA RMN BR RARA METER GARE HP UBS Bik A RAAB
5. HPO LAS FEST HPO WAS TAS HP SER FES Illustrated Parts Catalogoll No CSR SHS 4 HP ASS EES E HPE HPS CSR HSH PES HPS
6. 4 Replace any failed drives Factors to consider before replacing hard drives Be sure that the server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server blade is powered up Before replacing a degraded drive e Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For details refer to the HP SIM documentation on the Management CD e Be sure that the array has a current valid backup e Use replacement drives that have a capacity at least as great as that of the smallest drive in the array The controller immediately fails drives that have insufficient capacity To minimize the likelihood of fatal system errors take these precautions when removing failed drives e not remove a degraded drive if any other drive in the array is offline the online LED is off In this situation no other drive in the array can be removed without data loss Exceptions o When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously and they can all be replaced simultaneously without data loss as long as no two failed drives belong to the same mirrored pair o When RAID 6 is used two drives can fail simultaneously and be replaced simultaneously without data loss o
7. Remove the enclosure connector cover 3 Identify the partner server blade to be installed with the storage blade o To install the storage blade with a half height server blade proceed with the next step Setup 15 o To install the storage blade with a full height server blade install the half height blade shelf If installing two storage blades with one partner server blade install the second storage blade in the bay directly above the first one If installing two storage blades with one partner server blade in an HP BladeSystem 03000 Enclosure use the mini divider instead of the half height blade shelf For more information see the HP BladeSystem c3000 Enclosure Quick Setup Instructions 4 Prepare the storage blade for installation Sy d Jr T 5 Install the storage blade Setup 16 Partnered with a half height server blade o y zi 4 TA AN il gn ZA NDA 0 i n IN LA LE PN RA Niall pa m NA NAY LANA nn gt Partnered with a full height server blade o Partnered with a full height server blade and an additional storage blade Most full height server blades connect to one or two storage blades through a PCI Express Mezzanine card installed in the server For server specific information see the
8. Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Support and other resources 42 HP CSR CSR HP HP HP HP CSR 2 HP
9. co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse H
10. contact an authorized reseller Electrostatic discharge 35 Specifications Environmental specifications Temperature range Operating 10 to 35 C 50 F to 95 F Maximum rate of change is 10 C hr 50 F hr Storage 30 C to 60 C 22 F to 140 F Maximum rate of change is 20 C hr 68 F hr Relative humidity Storage 5 to 90 relative humidity Rh 38 7 C 101 66 F maximum wet bulb temperature non condensing Altitude Operating 3048 m 10 000 ff This valve may be limited by the type and number of options installed Non operating 9144 m 30 000 ft Operating 20 to 80 relative humidity Rh 28 C 82 4 F maximum wet bulb temperature non condensing Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight is allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 90 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa T Maximum allowable altitude change rate is 457 m min 1500 ft min Storage blade specifications 5560719 50 95 20 06 in 16 16 en 715 Weight maximum 5 0 11 0 Weight no drives installed 3 6 8 0 Specifications 36 Support and other resources Before you contact HP Be sure to have the follo
11. de servicio de HP identifica que una reparaci n puede Ilevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categorias e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si prec
12. green Diagnostic questions Is the storage blade operating EET LA I The storage blade is not installed adjacent to Verify that the storage blade is installed adjacent to the partner server blade the partner server blade See Installation guidelines on page 14 The partner server blade was not restarted Restart the server blade after the storage blade was installed The storage blade is not properly seated in the 1 Insufficient power is available to operate the storage blade Insufficient or improperly located enclosure cooling fans Power down the partner server blade Reseat the storage blade in the device bay Restart the server blade Remove any unused server blades storage blades or interconnect devices Verify that the enclosure has sufficient power supply capacity available to operate all installed devices Verify that the enclosure power settings will enable the storage blade to star Add power supplies to meet the power requirement Verify that a sufficient number of cooling fans are in the enclosure Verify that the cooling fans are properly configured for the devices installed in the enclosure The hard drive drawer was open too long and Close the hard drive drawer and wait for normal triggered overtemperature alerts operating temperatures to resume A green health Troubleshooting 27 Answer Possible reasons Possible solutions LED Front panel LEDs on page 6 ind
13. occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates Troubleshooting 30 If this situation occurs reboot the server The system may temporarily become operational long enough to allow recovery of unsaved data In any case locate the faulty drive replace it and restore data from backup Drive failure in a NetWare environment Use CPQONLIN to identify and monitor drive failure status in a NetWare environment For more information see Configuring Arrays on HP Smart Array Controllers on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf Failed drives or interim recovery mode If a drive fails and hardware fault tolerance is enabled operation continues Do the following 1 2 Replace the drive as soon as possible Select a logical drive using ACU Array Configuration Utility on page 23 to monitor the status of drive recovery or In a NetWare environment Press the F3 key to monitor the status of drive recovery Drive status messages include Interim Recovery The current array controller has a bad or missing drive The logical drive is operating with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance Configuration changes to this logical drive or any other logical drive in the array are not all
14. storage blade QuickSpecs IMPORTANT b 17 Setup 6 Install a server blade See the documentation that ships with the server blade 7 Configure the storage blade Configuration tools on page 23 Hard drives The storage blade supports up to 12 SAS or 12 SATA hard drives Always populate hard drive bays starting with the lowest hard drive bay number SAS and SATA hard drive bay numbers on page 7 Hard drive guidelines When adding hard drives to the storage blade observe the following general guidelines e storage blade supports standard small form factor hot plug carriers only e system automatically sets all device numbers e _ If only one hard drive is used install it in hard drive bay 1 SAS and SATA hard drive bay numbers on page 7 e Hard drives must be hot plug SFF types e Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Installing a hard drive This procedure describes firsttime installation only A CAUTION To prevent improper cooling and thermal damage do not operate the storage blade or the enclosure unless the first drive bay is populated with a drive and drive bays 2 and 3 and all device bays are populated with either a component or a blank AN CAUTION Thermal regulation is maintained only when the drive drawer is closed The drive temperature alarm i
15. the HP website http www hp com support Configuration and utilities 25 e most recent version of a particular server blade or option firmware from the HP website http www hp com support e Components for option firmware updates available from the HP website http www hp com support Running the SmartStart CD also provides updated firmware HP offers a subscription service that can provide notification of firmware updates For more information see Subscriber s Choice on page 26 Subscriber s choice HP s Subscriber s Choice is a customizable subscription sign up service that customers use to receive personalized email product tips feature articles driver and support alerts or other notifications To create a profile and select notifications refer to the HP website http www hp com go subscriberschoice Configuration and utilities 26 Troubleshooting It the storage blade does not power up If the storage blade does not start 1 Be sure that the storage blade is installed adjacent to the partner server blade Use the Onboard Administrator to be sure that sufficient power is available 2 3 Use the Onboard Administrator to verify that sufficient cooling is available 4 Restart the partner server blade Ur IMPORTANT If the system does not restart proceed to Diagnostic Questions on page 27 5 Verify that the storage blade front panel health LED changes from flashing amber to solid
16. 13 specifications 38 static electricity 37 Subscriber s Choice 27 support 26 39 Index 49
17. EE LURK ABS HP PRENDA SUAR HP ABER CSR lt AEE SARE HP 5 HENTAI HP 2I ROZGEGRHRTRIUSE UE HP RTH HP MERA gt HP TRANEN RE IAEA ERFAR 8S 8 5 http www hp com go selfrepair HP 5542 580 FES HP CSR FES HPE TES CSR
18. EUTE 27 Contents 3 ls the storage blade operating properly cca eiii 27 Recognizing hard drive talar 28 Effects of a hard drive UN 28 Compromised fault tolerance iii 28 Recovering from compromised fault tolerance 29 Factors to consider before replacing hard drives 29 Automatic data recovery rebuild suisse 30 Time required for a rebuild eee 30 Failure of another drive during rebut 30 Drive failure NetWare ghViONIWSNL NN 31 Failed drives or interim recovery mode ido ad 31 Handling disease res SS 32 Regulatory compliance WO OE ds 33 Regulatory compliance identification numbers rodas 33 European Union regulatory aliena 33 Disposal of waste equipment by users in private households in the European Union 34 BSMI a a den eene hier 34 Karger class MONGE ei eR 34 Chinese MONS Pe xe 34 Acoustics statement for Germany Ger uschemission 34 A d 29 Preventing electrostatic discharge ti moderne onhe EKEREN ee us 35 Grounding methods to prevent electrostatic discharge ns 35 D A 36 Environmental specifications sisi 36 Storage blade spee ai daa 36 Suppor and other resources dd 37 Before you contact HP i 37 HP contact information iris AS iii risas 37 Customer Self Rep
19. HP StorageWorks D2200sb PCle Storage Blade User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 611257 002 April 2012 Edition 2 Copyright 2010 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft is a U S registered trademark of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents euo dr ij Deo o PTS 5 Front panel components nnn nnn nnn nnn 5 Front panel LEDS Tm 6 SAS and SATA hard drive bay numbers 7 SAS and SATA hard drive UEDS nantes 7 SAS and SATA hard drive LED combinations e E 7 Cla 9 Power down the partner server blade sis 9 Power Up the storage badessa 9 Power down the storage blade iioi e brisa atada derest io nn m Opp p
20. If the offline drive is a spare the degraded drive can be replaced e Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete The rebuild is complete when the online LED on the front of the drive stops blinking These cases are the exceptions o In RAID 6 configurations any two drives in the array can be replaced simultaneously Troubleshooting 29 o In RAID 1 0 configurations any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss Automatic data recovery rebuild When you replace a hard drive in an array the controller uses the fault tolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and write it to the replacement drive This process is called automatic data recovery or rebuild If fault tolerance is compromised this data cannot be reconstructed and is likely to be lost permanently If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exceptional cases however failure of another drive need not lead to a fatal system error These exceptions include e Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 config
21. ME time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product BSMI notice ia PRETE gt OE SIEA FHES WERDE ERIS Korean class notice amp Chinese notice Class A equipment A ZRP th Zp En PT BEREK IRE FAR RHE BBE Acoustics statement for Germany Ger uschemission Schalldruckpegel L lt 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 34 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system b
22. P of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar 4 zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier vur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervang
23. P se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 38 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto p
24. air i 37 Pm and Brain ida a liens done 45 Documenatien RAR 47 il 48 Contents 4 Component identification Front panel components Description Product information tag LED panel Drive drawer release latch Drive drawer handle Storage blade locking lever Removing the storage blade from the enclosure removes power from the drives Component identification 5 Front panel LEDs eee UID LED Blue Identified Off Not identified System health LED Green Normal operation Flashing amber No partner blade or not yet recognized Solid amber Degraded condition Flashing red System critical Red Drive over temperature triggered shutdown Drive activity LED Solid green Drive installed Flashing green Drive activity established Flashing green slow Drive rebuilding Drawer temp LED Off Drawer is closed or thermal shutdown has occurred Flashing amber 1 per 5 seconds Drawer is open Flashing amber 2 per second Drives have reached near critical temperatures Drive fault LED Off Normal operation Solid amber Drive failed Flashing amber Predictive failure The system health LED flashes amber when the storage blade establishes a connection with the enclosure either immediately atter installation or when the storage blade is removed and reinstalled If the LED continues to flash for more than 2 minutes there is a fault Make sure the partner serve
25. alb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios
26. cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 37 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technica
27. cobradas as despesas de transporte e m o de obra do servi o Support and other resources 41 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o
28. com bc docs support SupportManual c00729544 c00729544 pdf Management tools HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices iy IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agents Management Agents provide the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Diagnostic tools Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application
29. ctrical components properly ground the server blade CAUTION A Improper grounding can cause ESD before beginning any installation procedure Do not operate the storage blade with the access panel open or removed Operating the storage blade in this manner results in improper airflow and improper cooling that can lead to thermal damage CAUTION A 11 Operations To remove the component 1 Power down the partner server blade on page 9 2 Remove the storage blade on page 10 3 Press the access panel release button 4 Slide the access panel toward the rear of the storage blade 5 Remove the access panel Install the access panel N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AN CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD A CAUTION Do not operate the storage blade with the access panel open or removed Operating the storage blade in this manner results in improper airflow and improper cooling that can lead to thermal damage To install the component 1 Place the access panel on top of the storage blade Allow the panel to extend past the rear of the storage blade approximately 0 8 cm 0 2 in 2 Slide the access panel toward the front of the storage blade The access panel lock
30. d drive failure of 29 hard drives determining status of 8 hard drives installing 19 health LEDs 6 8 HP Insight Remote Support software 26 HP Proliant Essentials Foundation Pack 25 HP Systems Insight Manager overview 25 HP technical support 39 40 identification number 34 if the storage blade does not power up 28 Important Safety Information document 9 Insight Diagnostics 26 installation guidelines 14 15 installing the access panel 12 installing the HP BladeSystem c Class enclosure 13 Is the storage blade operating properly 28 K Korean notices 35 Index 48 L T LED health 6 technical support 39 40 LED internal health 6 telephone numbers 39 40 LEDs hard drive 7 8 time required for a rebuild 31 troubleshooting 28 M U Management Agents 25 management tools 25 UIDLED 6 operations 9 Option ROM Configuration for Arrays 24 P phone numbers 39 powering down 9 10 powering vp 9 preparation procedures 9 problem diagnosis 28 R recovering from compromised fault tolerance 30 regulatory compliance notices 34 35 removing the access panel 11 removing the storage blade 10 required information 39 resources 39 SAS drives 8 19 SAS hard drive bay numbers 7 SAS hard drive guidelines 19 SAS hard drive LEDs 7 8 SAS SATA LED combinations 8 SATA drive numbers 7 SATA drives 7 SATA hard drive guidelines 19 SATA hard drive LEDs 7 8 series number 34 setup 13 shipping carton contents
31. definitely or until a controller retrieves the data Setup 20 N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD To install the component Back vp all data on the storage blade Power down the partner server blade For more information see the server blade documentation Remove the storage blade from the enclosure Remove the storage blade on page 10 Place the storage blade on a flat level work surface Remove the access panel on page 11 PE Open the hard drive drawer Extend the hard drive far enough to gain access to FBWC socket A CAUTION To prevent damage to the cache module during installation be sure the cache module is fully inserted before pressing down For the remaining steps the hard drive drawer and cable spool are not shown for clarity Setup 21 7 Install the FBWC module To avoid possible damage to the storage blade be sure that the module is fully seated before installing the screw 8 9 Close the hard drive drawer 10 Install the access panel on page 12 11 Install the storage blade in the enclosure 12 Power up the partner server blade See the server blade documentation The capacit
32. ende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o
33. ene epi Edd eet so M Rd 9 Remove the slogan 10 Remove the access panel sise 11 Install the access panel sise 12 A i aM aC a erry 13 eel EE 13 Installing an HP BladeSystem c Class enclosure ner eeneneennner eener em emere 13 Halfheight device bay numbering EE 13 Installatien guidelines aaa 14 Additional guidelines for installation with a half height partner server 14 Additional guidelines for installation with a full height partner server blade 14 Installing a sterage Rica 15 A 18 Floro drive PP A 18 Installing a hard drive sssi sect betse Ce RR edentate in 18 Flash backed write cache FBWC option iii 20 Conmiguretien ond PRE D dt A 23 SANO el NN A II COR 23 Array Configuration nnn nn nnn 23 Option ROM Configuration for Arrays sneed ia 23 Management loeser beaten ennai 24 HP Systems Insight Manager do 24 Management POPE UP SERERE eno 24 Degen 24 Array Diagnostie Utility o 24 Remote support and analysis tools iii 25 HP Insight Remote Support Is 25 Keeping the system current acri 25 Change control and proactive notification ss 25 Gare de ad ml de Ge 25 Firmware updates issues 25 bbc ale 26 IRE ecards 27 If the storage blade does not power up see 27 Diagnostic H
34. er il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go self
35. gical drives that contain valid data Doing so results in data loss NOTE A failed status can occur on drives protected by fault tolerance if two or more physical drives fail concurrently Troubleshooting 31 Some status messages are available without pressing the F3 key For example on the Main menu the FAILED status appears next to the logical drive that has failed EXPANDING and REBUILDING appear next to the array in which the activity is occurring Handling disk drive failures If the storage blade was configured with hardware fault tolerance complete the following steps after a disk drive failure 1 2 Determine which physical drive failed On hot plug drives an amber drive failure LED illuminates If the unit containing the failed drive does not support hot plug drives perform a normal shutdown Power down the storage blade on page 9 Remove the failed drive and replace it with a drive that is of the same capacity For hot plug drives after you secure the drive in the bay the LEDs on the drive each flash once in an alternating pattern to indicate a successful connection The online LED flashes indicating that the storage blade recognizes the drive replacement and has begun the recovery process If applicable power up the partner server blade For more information see the server blade documentation The storage blade reconstructs the information on the new drive based on information from the remaining physical dri
36. helf For more information see the HP BladeSystem c3000 Enclosure Quick Setup Instructions e storage blade is installed in an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right e Ifthe storage blade is installed in an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left e When installing the storage blade with a full height server blade a half height server blade can be installed in the empty bay above the storage blade This server blade cannot be partnered with the storage blade Setup 14 Installing a storage blade A CAUTION To prevent improper cooling and thermal damage do not operate the storage blade or the enclosure unless the first drive bay is populated with a drive and drive bays 2 and 3 and all device bays are populated with either a component or a blank AN CAUTION Thermal regulation is maintained only when the drive drawer is closed The drive temperature alarm is triggered under the following conditions e A slow beep and flash 1 every 5 seconds indicate that the drive drawer is open The drives are not fully protected by system air flow e A fast beep and flash 2 per second To avoid drive damage or data loss and storage blade shutdown close the drive drawer immediately When the drives reach critical temperatures the system shuts down 1 Install the hard drives Installing a hard drive on page 18 2
37. icates normal temperature The hard drive drawer was open too long and Restart the partner server blade triggered critical overtemperature alerts Recognizing hard drive failure A steadily illuminated Fault LED on a hard drive indicates that the drive has failed Other indications of failed hard drives ACU represents failed drives with a distinctive icon HP SIM can detect failed drives remotely across a network For more information about HP SIM refer to the documentation on the Management CD ADU lists all failed drives CPQONLIN identifies failed drives in a NetWare environment For additional information about diagnosing hard drive problems see the HP Proliant Servers Troubleshooting Guide CAUTION Sometimes a drive that has previously failed may seem to be operational after the system is power cycled or for hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a hard drive failure When a hard drive fails all logical drives that are in the same array are affected Each logical drive in an array may be using a different fault tolerance method so each logical drive can be affected differently RAID O configurations cannot tolerate drive failure If any physical drive in the array fails all non fault tolerant RAID 0 logical drives in the
38. isa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 40 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als H
39. l Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les
40. nt Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e _ Viewing the current logical drive configuration e Deleting a logical drive configuration Configuration and utilities 23 e Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utiliy User Guide on the Documentation CD For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c0 1608507 c0 1608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp
41. o configure the enclosure and the storage blade To function with the storage blade Onboard Administrator version 3 10 or later is required Additional guidelines for installation with a half height partner server blade When installing the storage blade with a half height server blade observe the following additional guidelines e Install the storage blade in any device bay e Ifthe storage blade is installed in an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right If the storage blade is installed in an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left Additional guidelines for installation with a full height partner server blade When installing the storage blade with a full height server blade observe the following additional guidelines e Remove the device bay shelf e Install a PCI Express mezzanine card into the server For server specific information see the storage blade QuickSpecs e Install the half height blade shelf on the storage blade e Install the storage blade in any device bay on the lower row of the enclosure 9 through 16 If installing two storage blades with one partner server blade install the second storage blade in the bay directly above the first one If installing two storage blades with one partner server blade in an HP BladeSystem c3000 Enclosure use the mini divider instead of the half height blade s
42. o power down the storage blade power down the partner server blade See the server blade documentation Remove the storage blade N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the storage blade before beginning any installation procedure Improper grounding can cause ESD To remove the component 1 Identify the proper storage blade Power down the partner server blade on page 9 3 If the partner server blade is a full height server blade do one of the following o Remove the blank installed above the storage blade o Remove the half height device installed above the storage blade For information about removing a half height device see the half height device user guide 4 Remove the storage blade Operations 10 Partnered with a half height server blade Yi AAA yz LA T A LA TE A ij LA 23 LIAN nn n HH Partnered with a full height server blade o level work surface Place the storage blade on a flat 5 Remove the access panel allow the drives and the To reduce the risk of personal injury from hot surfaces internal system components to cool before touching them A WARNING To prevent damage to ele
43. oards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation
44. or pack is fully charged in approximately 5 minutes The cache module provides improved storage blade performance during that time Data is protected against an unplanned power failure after the 5 minute interval Setup 22 Configuration and utilities Configuration tools Array Configuration Utility ACU is a browser based utility with the following features e Runs as a local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Beginning with ACU version 8 28 13 0 provides diagnostic functionality on the Diagnostics tab formerly known as Array Diagnostics Utility For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLia
45. owed until this problem is corrected To correct this problem check the data and power connections to the physical drives or replace the failed drive For more information generate a diagnostics report under the Diagnostics tab Ready for Recovery The logical drives are queued for recovery This status appears when another logical drive is already rebuilding or expanding Rebuilding The array controller is rebuilding the drive Configuration changes to logical drives in the array are not allowed until rebuilding is complete Also configuration changes to any other array that is waiting for expansion or rebuild are not possible until this process completes If unused space exists additional logical drives can be created Otherwise most configuration changes are not allowed until this process is complete Logical Drive Failed The logical drive has failed and cannot be used All data on this logical drive has been lost Configuration changes to this logical drive are not allowed until this problem is corrected Also if your controller supports Expansion Extension or Migration these operations will not be available for any logical drives in the array until the problem is corrected Replace any failed physical drives and re enable the failed logical drive For more information generate a diagnostics report under the Diagnostics tab If you do not replace the failed drive the only option using ACU is to delete logical drives Do not delete lo
46. ower up the storage blade Observe the following guidelines before powering up the storage blade e Be sure that a hard drive is installed in the first hard drive bay The partner server blade identifies and configures any installed hard drives during power up For more information see Hard drives on page 18 e Be sure that hard drives or hard drive blanks are installed in the second and third hard drive bays To prevent improper cooling and thermal damage the first three hard drive bays must be populated e Be sure that the partner server blade is powered down e Be sure that the storage blade is installed as shown in the installation guidelines on page 14 To power up the storage blade 1 Install the storage blade The system health LED flashes amber 2 Power up the partner server blade See the server blade documentation 3 Observe the storage blade system health LED When the storage blade is recognized the system health LED illuminates solid green The storage blade can now be viewed in Onboard Administrator Power down the storage blade In systems that use the storage blade as external data storage be sure that the partner server blade is the first unitto be powered down and the last to be powered back up Taking this precaution ensures that the system and the OS are shut down in an orderly manner Operations 9 ES IMPORTANT If installing a hotplug device it is not necessary to power down the storage blade T
47. r blade is powered down before the storage blade is installed Component identification 6 SAS and SATA hard drive bay numbers SAS and SATA hard drive LEDs Description Fault UID LED amber blue Online LED green SAS and SATA hard drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue On off or flashing Alternating amber The drive has failed or a predictive failure alert has been received and blue for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible Component identification 7 Online activity Fault UID LED Interpretation LED green amber blue O JM The drive is online but it is not active currently Flashing regularly Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Off Do not remove the drive Removing a drive may terminate the 1 H
48. remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pen Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy to buy easy to use support packages that help you make the most of your server investments For more information see the HP website http www hp com services carepack Firmware updates Download firmware updates from the following locations e Proliant Support Pack available on the HP website http h18004 www1 hp com products servers management psp e The HP Smart Components available on the HP ProLiant Firmware Maintenance CD and
49. repair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional 16116 f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 39 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerh
50. s suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 47 Index A access panel 11 acoustics statement for Germany 36 ACU Array Configuration Utility 24 additional guidelines for installation with a full height partner server blade 15 additional guidelines for installation with a half height partner server blade 14 ADU Array Diagnostic Utility 26 automatic data recovery rebuild 31 B BSMI notice 35 6 Care Pack 27 Change Control 26 Chinese notice 35 components identification 5 compromised fault tolerance 30 configuration of system 24 configuration tools 24 connectors 5 contacting HP 39 40 CSR customer self repair 40 D device bay numbering 14 diagnosing problems 28 diagnostic questions 28 diagnostic tools 26 documentation 49 drive failure in a NetWare environment 32 drives 8 19 effects of a hard drive failure 29 electrostatic discharge 37 European Union notice 34 F factors to consider before replacing hard drives 30 failed drives or interim recovery mode 32 failure of another drive during rebuild 32 features 5 firmware update 27 flash backed write cache FBWC option 21 front panel components 5 front panel LEDs 6 6 grounding methods 37 H handling disk drive failures 33 hard drive bays 7 hard drive LEDs 7 8 har
51. s into position Operations 12 Setup Kit contents When unpacking the HP StorageWorks D2200sb PCle storage blade locate the following items e StorageWorks D2200sb PCle storage blade e Half height blade shelf e Documentation kit Installing an HP BladeSystem c Class enclosure Before performing any procedures specific to the storage blade install an HP BladeSystem c Class enclosure The most current documentation for HP BladeSystem components is available at the HP Business Support Center website http www hp com go bizsupport Documentation is also available in the following locations e Documentation CD that ships with the enclosure e technical support website http www hp com support Half height device bay numbering e 2218 17 I mm i E i i i i A 1 m Nu L i is FAI Ys il i fall Y ES a H A Y Y i Setup 13 Installation guidelines When installing the storage blade observe the following guidelines Install hard drives in the storage blade before installing the storage blade in the enclosure Be sure that the partner server blade is powered down before installing the storage blade Onboard Administrator is used t
52. s triggered under the following conditions e A slow beep and flash 1 every 5 seconds indicate that the drive drawer is open The drives Setup 18 are not fully protected by system air flow e A fast beep and flash 2 per second To avoid drive damage or data loss and storage blade shutdown close the drive drawer immediately When the drives reach critical temperatures the system shuts down 1 Open the hard drive drawer 2 Remove the hard drive blank Cra 4 EE Setup 19 3 Prepare the hard drive 4 Install the hard drive gt gt LE 9 rmm i M n Install the storage blade in the enclosure Power up the partner server blade See the server blade documentation Determine the status of the drive from the hot plug SAS or SATA drive LED combinations SAS and SATA hard drive LED combinations on page 7 8 Configure the storage blade Configuration tools on page 23 Flash backed write cache FBWC option FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains in
53. same array will also fail RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another RAID 5 configurations can tolerate one drive failure RAID 6 configurations can tolerate simultaneous failure of two drives Compromised fault tolerance A CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance on page 29 If more drives fail than the fault tolerance method can manage fault tolerance is compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors Troubleshooting 28 For example fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Perform the following procedure to recover data 1 Power down the storage blade on page 9 2 Power up the storage blade on page 9 In some cases a marginal drive is operational long enough to allow backup of important files Make copies of important data if possible
54. that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Configuration and utilities 24 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or vpgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive
55. uration e Failure of a second drive in a RAID 6 configuration Time required for a rebuild The time required for a rebuild varies considerably depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e rotational speed of the hard drives e The availability of drive cache e brand model and age of the drives e The amount of unused capacity on the drives e number of drives in the array for RAID 5 and RAID 6 Allow approximately 15 minutes per gigabyte for the rebuild process to be completed This period is a conservative estimate and newer drive models usually require less time to rebuild System performance is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible AN CAUTION If the Online LED of the replacement drive stops blinking and the amber Fault LED glows or if other drive LEDs in the array go out the replacement drive has failed and is producing unrecoverable disk errors Remove and replace the failed replacement drive When automatic data recovery has finished the online LED of the replacement drive stops flashing and illuminates steadily Failure of another drive during rebuild If a non correctable read error
56. ves in the logical drive While reconstructing the data on hot plug drives the online LED flashes When the drive rebuild is complete the online LED is illuminated NetWare cannot detect a single physical drive failure when using hardware based fault tolerance but determines that the data is still valid and accessible during the rebuilding process However the driver knows that a physical drive has failed A message is printed on the console notifying the user that a physical drive is in a degraded state CPQONLIN also shows that the drive has failed Troubleshooting 32 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance
57. wing information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectlD c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services
58. with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW Ce For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CED Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Regulatory compliance notices 33 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the
59. z current operation and cause data loss The drive is rebuilding erasing or it is part of an array that is undergoing capacity expansion or stripe migration Flashing irregularly Amber flashing The drive is active but a predictive failure alert has been received regularly 1 Hz for this drive Replace the drive as soon as possible Flashing irregularly The drive is active and it is operating normally Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive Replace regularly 1 Hz the drive as soon as possible The drive is offline a spare or not configured as part of an array Component identification 8 Operations A Important Safety Information Before installing this product read the Important Safety Information document provided Power down the partner server blade In systems that use the storage blade as external data storage be sure that the partner server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system and the OS are shut down in an orderly manner ES IMPORTANT If installing a hot plug device it is not necessary to power down the storage blade To power down the storage blade power down the partner server blade See the server blade documentation P
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