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HP Computer Drive 469988-009 User's Manual

1. 12 Connect the battery cable to the battery pack and the cache Route the battery cable so that the cache and battery pack can be removed together If you need to remove the cache to transfer data the battery pack must remain connected to it so that the data is preserved 13 Insert the battery case into the drive slot 14 Close the server access panel 15 Install the server in the enclosure Atter installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is disabled temporarily This behavior is normal because the new battery pack is likely to have a low charge The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent You do not need to take any action because the recharge process begins automatically when the battery pack is installed When the battery pack has been charged to a predetermined level the array accelerator is enabled automatically Removing a P711m capacitor pack 1 Close all applications and then power down the server blade This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 26 o If the green LED is off and the amber LED is on the controller is transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the amber LED is off then proc
2. Install the new cache module in the DIMM slot 10 Close the ejector latches on the DIMM slot 11 If you removed the controller for access purposes install the controller Replacing a P800 cache battery Upgrade and replacement procedures 65 Z CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure Close all applications and then power down the server This procedure flushes all data from the cache 2 Observe the BBWC Status LED Battery pack LEDs on page 28 o Ifthe LED is blinking every 2 seconds data is trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit proceed with the next step Z WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 93 before installing or removing any item that contains a battery pack Remove the controller from the server PS Pull the flanges on the battery clip outward 1 and then swivel the clip 180 degrees so that it rests on the batteries 2 5 Slide the batteries toward the right edge of the controller away from the bracket Upgrade and replacement procedures 66 6 While holding the battery assembly tilt the clip until it is at about 30 degrees to the batteries and then push the clip in line with the clip hinges until
3. Array configuration tools To configure an array on an HP Smart Array controller three utilities are available HP Array Configuration Utility ACU An advanced utility that enables you to perform many complex configuration tasks Option ROM Configuration for Arrays ORCA A simple utility used mainly to configure the first logical drive in a new server before the operating system is loaded HP Online Array Configuration Utility for NetWare CPQONLIN A customized version of ACU for online configuration of servers that use Novell NetWare Installation and contiguration 44 For more information about the features of these utilities and for instructions for using the utilities see the Configuring Arrays on HP Smart Array Controllers Reference Guide This guide is available on the Documentation CD that is provided in the controller kit Whichever utility you use remember the following factors when you build an array e All drives grouped in a logical drive must be of the same type for example either all SAS or all SATA and either all hard drives or all solid state drives e For the most efficient use of drive space all drives within an array should have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage e The
4. Green Interpretation The cache mode ol powered Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging The cache module is idle and the capacitor pack is charged The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz A backup is in progress Off On o O The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Component identification 27 1 Amber 2 Green 3 Green Interpretation Flashing 1 Hz Flashing 2Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup The current backup is complete but power fluctuations occurred during the backup The cache module microcontroller has failed Battery pack LEDs tion cor oes CS 1 Green System Power LED This LED is on when the system is powered up and 12 V system power is availa
5. RAID levels RAID 0 1 140 5 50 6 and 60 RAIDO 1 1 ADM 1 0 10 ADM 5 50 6 and 60 Cache module 40 bit wide 256 MiB BBWC 40 bit wide 512 MiB FBWC I O connection to the PCle 2 0 x8 edge connector system board PCle 3 0 x8 edge connector These dimensions exclude the board bracket RAID levels 5 and 50 require an installed cache module RAID levels 1 ADM 10 ADM 6 and 60 require an installed cache module and SAAP To download SAAP see the HP website hitp www hp com go SAAP Specification Board type Dimensions cm Dimensions in Maximum number of physical drives Maximum power required approximate RAID levels Battery kit option part number Cache module P700m P711m P712m and P721m specifications mezzanine board mezzanine board mezzanine board mezzanine board Tax 10x20 131100120 113x100x209 13x 100x20 asao eo e 45x40x08 108 external 108 external 10 internal external 227 external ow a a RAID O 1 1 0 and 5 RAID O 1 5 6 50 RAID O and 1 RAID O 1 1 ADM with battery also RAID and 60 1 0 10 ADM 5 6 50 6 and 60 72 bit wide 1 GiB 40 bit wide 256 MiB 40 bit wide 512 MiB FBWC FBWC 112 MiB is used by 72 bit wide 2 GiB the onboard FBWCt processor controller does not operate without cache 40 bit wide 256 MiB BBWC 72 bit wide 512 MiB BBWC 64 MiB is used by the onboard processor I O connection to the Grid array mezzanine G
6. if necessary For more information see Connecting internal storage on page 39 Close or install the access panel and then secure it with thumbscrews if any are present Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Connecting internal storage 1 2 Power down the server Install drives if necessary For drive requirements when configuring arrays see Array configuration tools on page 44 The server and controller may support different types of drives However all drives grouped in a logical drive must meet the following criteria o They must be either SAS or SATA o They must be either all hard drives or all solid state drives o For the most efficient use of drive space the drives must have comparable capacity For more information about drive installation see the following resources o Drive procedures on page 79 o Server documentation o Drive documentation Use the internal SAS cable provided with the server to connect the controller to the drives Installation and configuration 39 o If the drives are hot plug capable connect the internal connector of the controller to the SAS connector on the hot plug drive cage o If the drives are not hot plug capable connect the internal connector of the controller to the non hot plug drives 4 Clos
7. the illumination pattern of the runtime LEDs indicates the status of the controller To determine the controller status see the appropriate controller specific section Component identification 16 P212 P410 and P411 LEDs A Amber DS9 System Error The controller ASIC has locked up and cannot process any commands 2 Green DS8 Idle Task This LED together with the Gas Pedal LED next item indicates the amount of controller CPU activity For more information see the following table DS7 Gas Pedal This LED together with the Idle Task LED previous item indicates the amount of controller activity For more information see the following table DS6 Heartbeat When the controller is in good health this LED flashes every two seconds 5 Green DS5 Pending Command The controller is working on a command from the host driver Amber DS2 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller Amber DS1 Diagnostics Error One of the server diagnostics utilities has detected a controller error Gas pedal LED Idle task LED Controller CPU activity level status status Flashing 0 25 Flashing 25 50 On seodly 5075 On steadily 75 100 Component identification 17 E500 and P400 LEDs 00000000 Amber CR14 Controller Lockup The controller ASIC has locked up and cannot process any commands Amber CR13 Drive Failure To determine which dr
8. CR82 MIPS ready The embedded SAS expander is active lon C SOISH Co Component identification 25 P822 LEDs Green Heartbeat ee the controller is in good health this LED flashes at 1 Hz During power up this LED is solid for up to 2 seconds Lia i When an error occurs this LED is on During power up this LED is solid for up to 2 seconds On Controller is in reset Off Controller is in an idle or runtime state Flashing 5 Hz Controller and cache are performing a backup FBWC module LEDs FBWC module LEDs P410 P411 P711m P812 The FBWC module has two single color LEDs green and amber The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Component identification 26 Toreon teo 2AnberlED nierpetion SCSCSC S ort On A backup is in progress ooo Flashing 1 Hz On A restore is in progress s o O o The capacitor pack has a a charging Flashing 2 Hz Flashing 2 Hz One of the following conditions exists Alternating with Alternating with e The charging process has timed out amber LED green LED e The capacitor pack is not connected The flash code image failed to load lon FBWC module LEDs P222 P420 P421 P721m P822 The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing 1 Amber 2 Green 3
9. authorized reseller Electrostatic discharge 89 Regulatory compliance notices Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the F
10. components P411 9 board components P420 10 board components P421 11 board components P700m 12 board components P711m 13 board components P712m 13 board components P721m_ 14 board components P800 14 board components P812 15 board components P822 16 BSMI notice 92 C cable part numbers 40 cables 91 cache features 33 cache replacing 48 49 50 51 55 60 63 64 70 73 Canadian notice 91 capacitor pack 33 34 49 51 64 Chinese notice 93 compatibility of parallel SCSI drives 39 components 6 compromised fault tolerance 82 configuration tools 43 connectors 6 controller board installing 38 42 controller components 6 controller LEDs 16 19 20 21 22 23 25 26 controller order setting 43 44 CPQONLIN 44 D data recovery 82 83 data transfer rate 32 device drivers installing 45 diagnostic tools 46 drive capacity upgrading 86 drive failure detecting 81 82 drive failure effects of 81 drive LEDs 79 drive types supported 32 drive failure of 81 drive replacing 82 drives adding 87 drives determining status of 79 80 drives maximum number of 33 drives moving 86 drives types supported 32 electrostatic discharge 89 environmental requirements 32 European Union notice 92 expanding an array 87 extending logical drive capacity 87 F fault tolerance compromised 82 FBWC module 26 27 33 34 49 51 64 FCC rating label 90 features 6 Index 98 features E500 33
11. eda E oe E ae E 93 Battery replacement notice ccccccccsseccesseseceescsseeeeeeeseaeeeeesseeeesceseeeeseeseeeeeesssseeeccssaeeesessaseesesssaeeesesaeeeeeaas 93 Taiwan battery recycling TGtiCe ars uveenconceonrsaatscnmecenaddeuagsuce vereusddeapaasiascecersqgianlddeaerrmeinesoencchiaieienieivens 94 Acme AA YD chacasst seca sista a chchabobtnthchamensbshahinceissh 95 Documentation feedback cerns sdecdnttecrisce ttecnieceedtenisetes debbeepne AREIA AENEAN EAEE EAK RENEE EAREN 97 E E EE E E A E E E E E a ee S 98 Contents 5 Component identification Controller components For cabling configuration and troubleshooting purposes connector names are silk screened on the controller For connector and other component locations see the appropriate controller specific section P212 components Description Port 1E Mini SAS 4x connector Port 21 Mini SAS 4x connector Cache module also known as array accelerator Status LEDs runtime LEDs For more information see Controller board runtime LEDs on page 16 On rear of cache Connector for the cable to an optional cache battery that upgrades the cache to BBWC Component identification 6 P222 components For LED locations and status see P222 LEDs on page 19 Port 1E Mini SAS 4x connector Port 2I Mini SAS 4x connector Cache module also known as array accelerator Capacitor pack cable connector P400 components
12. more physical drives that there are in an array the greater the probability that the array will experience a drive failure during any given period e To guard against the data loss that occurs when a drive fails configure all logical drives in an array with a suitable fault tolerance RAID method System maintenance tools Updating firmware Firmware update methods changed with the introduction of the ProLiant Gen8 servers Use the appropriate information to locate and install firmware updates For Gen8 servers and server blades Server and controller firmware should be updated before using the controller for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP from the HP website http www hp com go spp For G7 and earlier servers and server blades To update the firmware on the server controller or drives use Smart Components These components are available on the Firmware Maintenance CD The most recent version of a particular component is available on the HP support website http www hp com support When prompted for product information enter the appropriate server model name 1 Find the most recent version of the component that you require Components for controller firmware updates are available in offline and online formats 2 Follow the instructions for installing the component on the server The instructions are provided o
13. period during data recovery or a drive capacity upgrade When possible perform rebuild operations only during periods of minimal system activity To upgrade drive capacity 1 Back up all data 2 Replace any drive The data on the new drive is re created from redundant information on the remaining drives Z CAUTION Do not replace any other drive until data rebuild on this drive is complete When data rebuild on the new drive is complete LED behavior changes o For legacy drives the Online Activity LED changes from flashing steadily 1 Hz to one of the following states On The drive is inactive Flashing irregularly The drive is active o For HP SmartDrives the Drive status LED changes from flashing green to solid green 3 Repeat the previous step for the other drives in the array one at a time When you have replaced all drives you can use the extra capacity to either create new logical drives or extend existing logical drives For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Moving drives and arrays You can move drives to other ID positions on the same array controller You can also move a complete array from one controller to another even if the controllers are on different servers Before moving drives you must meet the following conditions e If moving the drives to a different server be sure the n
14. replacing an existing E500 or P400 cache battery instead of installing a battery where one did not exist use the replacement procedure Replacing an E500 or P400 cache battery on page 54 instead of this installation procedure Z WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 93 before installing or removing any item that contains a battery pack 1 Close all applications and then power down the server Upgrade and replacement procedures 53 2 Plug the battery cable supplied in the battery pack kit into the battery pack 3 Install the new battery pack into the server The installation site depends on the server For further information refer to the server specific user guide 4 Plug the other end of the battery cable into the connector on the cache module Atter installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This behavior is normal because the new battery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent When the battery pack has been charged to a predetermined level the array a
15. susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 4 Remove the capacitor pack a Lift the capacitor pack away from the bracket b Disconnect the capacitor pack cable from the cache module Upgrade and replacement procedures 61 5 Remove the original cache module Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 6 Install the replacement or upgrade cache module Upgrade and replacement procedures 62 7 Install the capacitor pack onto the bracket leaving sufficient room to connect the capacitor pack cable Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 8 Connect the capacitor pack cable to the cache module 9 Install the controller in the server blade Atter installing a capacitor pack you might see a POST message during reboot indicating that the array accelerator cache module is disabled temporarily This behavior is normal because the new capacitor pack is likely to have a low charge You
16. that require special configuration DL360e Gen8 e P822 supported in slot 1 only e Requires Smart Array cable kit part number 672242 B21 e e DL380e Gen8 P822 is not supported in PCI slot 4 DL380p Gen8 P822 is not supported in PCI slot 3 DL385p Gen8 P822 is not supported in PCI slot 3 ML350p Gen8 P822 is not supported in slots 1 2 5 6 7 8 or 9 When installing P822 in slot 3 slot 4 cannot be populated ML350e Gen8 P822 supported in slot 2 only For more information on installing the controller see the server user guide For the latest support information see the controller QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Specifications common to all controller models This section describes the most commonly referenced controller features For other features specifications and information about system requirements see the HP website http www hp com products smartarray To get the full benefit of all controller features be sure that the controller is loaded with the latest firmware Temperature range Operating 10 to 55 C 50 to 131 F Storage 30 to 60 C 22 to 140 F Specifications 32 Relative humidity noncondensing Operating 10 to 90 Storage 5 to 90 Time required to recharge battery From 15 minutes to 2 hours 40 mi
17. transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the amber LED is off then proceed with the next step 3 Remove the controller from the server See the documentation that ships with the server Upgrade and replacement procedures 77 4 Remove the original cache module Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 5 Install the replacement or upgrade cache module 6 Install the controller in the server Upgrade and replacement procedures 78 Drive procedures Identifying the status of a legacy drive Legacy drives are supported on ProLiant G7 and earlier servers and server blades Identify a legacy drive by its carrier shown in the following illustration When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive Description 1 Fault UID LED amber blue 2 Online LED green Online activity Fault UID LED Interpretation LED green amber blue On off or flashing Alternating amber The drive has failed or a predictive fail
18. 7 11m components Mezzanine connector ltem Description o O tem Description o Mezzanine connector Component identification 13 Item Description S O Cache module not available on all models P721m components For LED locations and status see P721m LEDs on page 23 TT Item Deseription o Cache module also known as array accelerator Capacitor pack cable connector Component identification 14 Ports 1E and 2E Mini SAS 4x connectors Heartbeat LED flashes green when operating normally and amber if the board has failed tem 6 Cache module aio known as oray acceso Optional Batteries for cache module Two batteries are normally sufficient but you can add a third battery to provide extra security against loss of system power P812 components Item Description S 2 Port 6l Mini SAS 4x connector gt Component identification 15 P822 components Item Descripfion S Ports 1E 2E 3E and 4E Mini SAS 4x connectors Port 5I Mini SAS 4x connector Capacitor pack connector for cache module Controller board runtime LEDs Immediately after you power up the server the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence At all other times during server operation
19. CC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Regulatory co
20. HP Smart Array Controllers for HP ProLiant Servers User Guide Abstract This document includes feature installation and configuration information about HP Smart Array Controllers and is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 469988 009 August 2012 Edition 9 Copyright 2008 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents ee a eet fa Wiehe me ong fir eda ers eve er Wee fone fer Wien re Menarer yee Teen er 6 Controller components cccccceesssscceeseseeceeseneeeeeeceseeeeeseseeeecseeeeeesseeeeeeseseeeesesseeeeseesaseeeesssseeesenseeeesentegeeeesas 6 BZ Z COMPONEMIS TEE es suctvorededsecea4einaswegegdaeteadetinatwtjagateceatcnivadesdddeesadetnesetigaegeesatednecotadte
21. ache module Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors Upgrade and replacement procedures 49 9 If the cache module is connected to a capacitor pack carefully disconnect the capacitor pack cable from the connector on the top of the cache module If the previous cache module was connected to a capacitor pack carefully connect the capacitor pack cable to the new cache module Install the new cache module in the DIMM slot Close the ejector latches on the DIMM slot Install the controller Replacing the BBWC module on the P212 P410 and P41 1 Pone ee eS models Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Close all applications Power down the server Disconnect the power cord from the AC power source Disconnect the power cord from the server Remove or open the access panel If the existing cache module is connected to a battery observe the BBWC status LED Battery pack LEDs on page 28 o If the LED is flashing every two seconds data i
22. ailed Verify that the replacement drive is of the correct capacity and is a supported model If these factors are not the cause of the problem use a different drive as the replacement Case 3 Another drive in the array has failed A drive that has recently failed can sometimes be made temporarily operational again by cycling the server power 1 Power down the server 2 Remove the replacement physical drive the one undergoing a rebuild and reinstall the drive that it is replacing 3 Power up the server If the newly failed drive seems to be operational again 1 Back up any unsaved data 2 Remove the drive that was originally to be replaced and reinsert the replacement physical drive The rebuild process automatically restarts 3 When the rebuild process has finished replace the newly failed drive However if the newly failed drive has not recovered 1 Remove the drive that was originally to be replaced and reinsert the replacement physical drive 2 Replace the newly failed drive Drive procedures 85 3 Restore data from backup Upgrading drive capacity You can increase the storage capacity on a system even if there are no available drive bays by swapping drives one at a time for higher capacity drives This method is viable as long as a fault tolerance method is running Z CAUTION Because data rebuild time ranges from 200 to 520 GB h the system could be unprotected against drive failure for an extended
23. anetaavaceeevses vmetneeucanderaespanniesiecereaaeoanae taceenadeeieo es 80 Recognizing drive failure esssssssseseissrestssttsttsttttttstt ettet ttt EStE SEES SEEE EESEESEEESEESEES EESE EEEEESEEEEES SEESE ESEESE EErEE ESEE 81 Effects of a drive FOIUFE sssssacscsshssscssdesrencsseassonsneseseanansssnansciosassnis satnanabasnababsssassanabaensbebssaabenensinensenss 81 Compromised fault tolerance ccccccccsseceeseseeceesesseeeeseneeeesceseeeeceeseeeeescnseeeesenseeeeseseteesesssaeeecenaaeeees 82 Recovering from compromised fault tolerance ccccceseseceesseeeeeeecenseeeneseeceseeceneeeeneaeeceuteessnreeenaeeeenaes 82 PSP NN ccc EE E T 82 Before replacing drives lt szcacaceashsbssaasniecetiansssgasadecsasiasboesaestnssantatsbascsdedsageabebs cecenandtaeeaseeaandabesaaceeaaiis 83 Automatic data recovery rebuild cs sisscaacssscscerersnennecssncecsassaasnnaascnnescignsasavaasvasreatesensnssaacensatipannsens 83 Upgrading drive capacity saaiscsstsassarssacsseciaeasssssvsaresssabessaaveniachonnibastnivesiaconsersatsbShdaeabebisaxtadianaasbaeiies 86 Contents 4 AGING GIVES CHIC Kolano h r sen taanacansnsa jade tevusecassuaagadeleseaatenanyiauitveaactanohaeiabaisacsape tegeieeisasnns 86 Vele ale GIVES E EEEE EEO EE E A 87 Baie harg eaan AREENA EAE Ana 89 Preventing electrostatic discharge i veasniesscsosssiarsunta entre san tuninbinetee ean attr EStE ESNE balan EESE Ess EEan seene enn eenma 89 Grounding methods to prevent electrostatic disc
24. attery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller will operate properly while the battery pack recharges although the performance advantage of the array accelerator will be absent When the battery pack has been charged to a satisfactory level the array accelerator will automatically be enabled Replacing the E500 or P400 cache ee pop Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Close all applications and then power down the server This procedure flushes all data from the cache Disconnect the power cord from the AC power source Disconnect the power cord from the server If the existing cache is connected to a battery observe the BBWC Status LED Battery pack LEDs on page 28 o Ifthe LED is flashing every 2 seconds data is still trapped in the cache Restore system power and then repeat the previous steps in this procedure Upgrade and replacement procedures 55 o If the LED is not lit disconnect the battery cable from the cache 5 Remove the controller from the server and place it on a firm f
25. ble This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED is on when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply 3 Amber Battery Health LED To interpret the illumination patterns of this LED see the following table 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table Component identification 28 Flashing 2 Hz The system is powered down and the cache contains data that has not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary power is available as indicated by LED 2 In the absence of auxiliary power battery power alone preserves the data A fully charged battery can normally preserve data for at least 2 days The battery lifetime also depends on the cache module size For more information see the controller QuickSpecs on the HP website hitp www hp com Double flash then The cache microcontroller is waiting for the host controller to pause communicate Flashing 1 Hz The battery pack is below the minimum charge level and is being charged Features that require a battery such as write cache capacity expansion stripe size migrati
26. ccelerator is automatically enabled Replacing an E500 or P400 cache battery Upgrade and replacement procedures 54 ON Ow Z WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 93 before installing or removing any item that contains a battery pack Z CAUTION Do not replace a battery pack while the server is powered up In this situation the loose end of the battery cable that is still connected to the cache can cause a short circuit leading to permanent electrical damage Close all applications and then power down the server Disconnect the server from the AC power source Remove all components that prevent access to the battery pack For more information see the server specitic user guide Observe the BBWC Status LED Battery pack LEDs on page 28 o Ifthe LED is flashing every two seconds data is still trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit proceed with the next step Disconnect the cache cable from the battery pack Remove the battery pack from the server Connect the cache cable to the new battery pack Install the new battery pack into the server NOTE After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This is normal because the new b
27. d on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW CE For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY BSMI notice See FAA ia PRS Sede BEY tee Hie A o ORE eR SS FR See HSE AEE RRA RUS SRA Regulatory compliance notices 92 Chinese notice Class A equipment a ADR CER BERT RSE MERE AN CREE TRE PO FRILL A GO HE Japanese notice TERZA o CVS HEB IC VCCI 7 BTV Y CWE LEB KORAKE BRAF AV CORBI 2 F2 BARRE CT CORBI SRR CHATS IO ERAMELTWETA OREM VACT LEV avy Sa RICE LT MHSNSL SEMEAI LDE T MRAR Eo T ELORRI FRA LT RAV VCCI B VCCI y AVY TUR MB ANCIE KOMIC CHEB FSV IOE TIAAPMRITRE CT OWE CHATS LE HERSES STILKEN ET OBSCENE MRERT ALIBRSUHZIEBHVIET VCCI A Korean notice Class A equipment O JAE ASBADLL AAMAGSSS St J 0l LU HWA E ASAE OL SS FASHA BeH AS 29 AHOAN ASHE AS SACS HU Class B equipment o DE AWZCHL2 AAMMIGYSSS St IVISM F 2 WEAN ASE AS SACS of VE ASOMA At Se Asu Battery replacement notice This component uses a nickel metal hydride NiMH battery pack Regulatory co
28. dicates the amount of controller CPU activity For more information see the following table Component identification 21 P7 11m LED Name Controller heartbeat LED CR6 Status Flashes every 2 seconds The controller is functioning properly P7 12m LED Name Controller heartbeat LED CR6 Status Flashes every 2 seconds The controller is functioning properly Component identification 22 P721m LEDs perreo a0 a e e o During power up this LED is solid for up to 2 seconds is solid for up to 2 seconds P800 LEDs 0000000000 Component identification 23 Comments 1 CR502 Expander Heartbeat This LED flashes every two seconds during normal operation If the LED glows steadily the expander cannot function due to an internal problem If the LED flashes twice per second the expander cannot function because the NVRAM is corrupt 2 Amber CR510 System Error The controller ASIC has locked up and cannot process any commands 3 Amber CR509 Diagnostics Error One of the server diagnostics utilities has detected a controller error Amber CR500 Drive Failure To determine which drive has failed check the Fault 5 LED of each physical drive connected to the controller s Green ERSTE Aaa 6 Green CR507 Activity Port 3I is active 7 Green CR506 Command Outstanding The co
29. do not need to take any action because the recharge process begins automatically after the capacitor pack is installed and the server is powered The controller operates properly while the capacitor pack recharges although the performance advantage of the array accelerator is absent When the capacitor pack has been charged to a satisfactory level the controller enables the array accelerator automatically Replacing a P712m cache module Upgrade and replacement procedures 63 Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Close all applications and then power down the server blade Remove or open the access panel Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module of BE 0 gt Tjo Install the new cache module in the DIMM slot Close the ejector latches on the DIMM slot Install the controller Replacing the FBWC module on the P721m a a a Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other contr
30. e CPQONLIN NetWare Online Array Configuration Utility FBWC flash backed write cache IML Integrated Management Log OBDR One Button Disaster Recovery ORCA Option ROM Configuration for Arrays POST Power On Self Test RBSU ROM Based Setup Utility SAAP Smart Array Advanced Pack Acronyms and abbreviations 95 SMH System Management Homepage SPP HP Service Pack for ProLiant Acronyms and abbreviations 96 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 97 Index A ACU Array Configuration Utility 44 adding drives 87 ADU Array Diagnostic Utility 46 Array Configuration Utility ACU 44 Array Diagnostic Utility ADU 46 array expansion 87 automatic data recovery rebuild 83 batteries replacing 36 48 54 56 65 batteries specifications 32 battery pack LEDs 28 battery replacement notice 93 battery installing 53 BBWC battery backed write cache 6 7 8 9 11 28 50 55 70 73 board components E500 11 board components P212 6 board components P222 7 board components P400 connectors on front 7 board components P400 connectors on rear 8 board components P410 9 board
31. e is the latest revision If necessary update the controller firmware Updating firmware on page 45 Verify the drive firmware is the latest revision If necessary update the drive firmware Updating firmware on page 45 Install the operating system and device drivers Installing device drivers on page 45 Instructions are provided with the CD that is supplied in the controller kit Optional Create additional logical drives Configuration tools on page 43 The server is now ready for use Installation and configuration 37 Installing a stand up controller in a previously configured server k 0 ON amp 10 20 21 22 23 Back up data on the system Close all applications Verify the server firmware is the latest revision If necessary update the server firmware Updating firmware on page 45 Do one of the following o If the new controller is the new boot device install the device drivers Installing device drivers on page 45 o If the new controller is not the new boot device go to the next step Power down the server Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Power down all peripheral devices that are attached to the server Disconnect the power cord from th
32. e or install the access panel and secure it with thumbscrews if any are present Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 5 Power up the server SAS cable part numbers To order additional cables use the option kit part number Approximate cable Type of cable Option kit part Cable assembly length number number Mini SAS 4x to standard SAS 4x 419570 B2 1 408908 002 Mini SAS 4x to Mini SAS 4x 407339 B2 1 407344 003 1 m j 2 m A E E E av957 871 408908003 E T E a19572671 08908008 RSS it tend SASH 9ST Procedures for controllers in a server blade To install a mezzanine controller in a server blade choose one of the following procedures e Installing a mezzanine controller in an unconfigured server blade on page 40 e Installing a mezzanine controller in a previously configured server blade on page 41 Installing a mezzanine controller in an unconfigured server blade Unless the user chooses a different configuration option new HP ProLiant server blades autoconfigure when powered up for the first time For more information about the autoconfiguration process see the server blade user guide or the HP ROM Based Setup Utility User Guide These guides are available on the product Documentation CD IMPORTANT Do not power up the serv
33. e power source Disconnect the power cord from the server Disconnect all peripheral devices Install the controller hardware Installing the controller board on page 38 For server specific procedures see the server user guide Connect storage devices to the controller Connect peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up all peripheral devices Power up the server Verify the controller firmware is the latest revision If necessary update the controller firmware Updating firmware on page 45 Verify the drive firmware is the latest revision If necessary update the drive firmware Updating firmware on page 45 Optional Set this controller as the boot controller using ORCA Setting a controller as the boot controller on page 43 Optional Change the controller boot order using RBSU Setting the controller order on page 44 If the new controller is not the new boot device install the device drivers Installing device drivers on page 45 If new versions of the Management Agents are available update the Management Agents Optional Create additional logical drives Configuration tools on page 43 The server is now ready for use Installing the controller board Installation and configuration 38 Z WARNING To reduce the risk of personal injury or damage to the equipment consult the safety information and user documentat
34. e types For more information see the server QuickSpecs on the HP website http www hp com go bizsupport Controller specitications by model E500 P411 and P421 a A Specification Board type Low e PCle stand up Low ae PCle stand up Low E PCle stand up board board board Dimensions cm Dimensions cm 16 8x7 0x18 16 8x7 0x18 168x69x17 Diner ow ae eee 3 OP Maximum number of 100 external 100 external 200 external physical drives controller does not operate controller does not operate without cache without cache Maximum power required 12W 14W approximate Specifications 33 Specification esoo Pa 60 ADM 5 50 6 and 60 number battery cable 417836 B21 40 bit wide 256 MiB BBWC 40 bit wide 256 MiB BBWC 72 bit wide 512 MiB BBWC 72 bit wide 2 GiB FBWC 72 bit wide 1 GiB FBWC system board These dimensions exclude the board bracket RAID levels 5 and 50 require an installed cache module RAID levels 1 ADM 10 ADM 6 and 60 require an installed cache module and SAAP To download SAAP see the HP website hitp www hp com go SAAP P400 P410 and P420 specifications Specification P400 O Pao O O Board type Low profile PCle stand up Low profile PCle stand up Low profile PCle stand up board board board Dimensions cm 16 8 x 7 0x 1 8 16 8 x7 0x 1 8 16 8 x 6 9 x 1 7 Dimensions in 6 6 x 2 8 x 0 7 6 6 x 2 8 x 0 7 6 6x2 7x 0 6 Maximum numb
35. ee the Configuring Arrays on HP Smart Array Controllers Reference Guide This guide is available on the Documentation CD that is provided in the controller kit To configure an array at a later time or to use a different utility to configure the array exit ORCA and then restart the server for the new boot controller setting to take effect ROM Based Setup Utility RBSU is a ROM based configuration utility that allows you to modify server configuration settings RBSU is machine specific and customized for each type of server RBSU facilitates a wide range of configuration functions including displaying system information selecting the operating system and configuring system devices and options If RBSU is supported by the server access the utility by pressing the F9 key when prompted during the boot process Refer to the HP ROM Based Setup Utility User Guide or to the server documentation Setting the controller order 1 2 3 4 5 Power up the server The server runs the POST sequence and briefly displays an RBSU prompt At the prompt press the F9 key to start RBSU Follow the on screen instructions to set the boot order for the different controllers in the system Save the settings Exit from the utility For more information about using RBSU refer to the HP ROM Based Setup Utility User Guide or the server setup and installation guide These documents are both available on the Documentation CD supplied in the server kit
36. eed with the next step 3 Remove the controller from the server See the documentation that ships with the server blade Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors Upgrade and replacement procedures 59 4 Remove the capacitor pack a Lift the capacitor pack away from the bracket b Disconnect the capacitor pack cable from the cache module Replacing a P711m cache module Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge 1 Close all applications and then power down the server blade This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 26 o If the green LED is off and the amber LED is on the controller is transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the amber LED is off then proceed with the next step 3 Remove the controller from the server See the documentation that ships with the server blade Upgrade and replacement procedures 60 Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are
37. er of 8 external Without cache 8 internal 27 internal physical drives With cache 8 internal or up to 24 internal with an expander card Maximum power required 14 W 12W 14W approximate RAID levels RAID O 1 1 0 5 and 6 RAID O 1 1 0 5 50 6 and RAID O 1 1 ADM 1 0 10 60 ADM 5 50 6 and 60 Battery kit option part Battery pack 390936 001 462969 B21 number battery cable 399034 001 Cache module 40 bit wide 256 MiB BBWC 40 bit wide 256 MiB BBWC 72 bit wide 1 GiB FBWC 72 bit wide 512 MiB BBWC 72 bit wide 2 GiB FBWC 72 bit wide 1 GiB FBWC I O connection to the PCle x8 edge connector PCle 2 0 x8 edge connector PCle 3 0 x8 edge connector system board These dimensions exclude the board bracket RAID levels 5 and 50 require an installed cache module RAID levels 1 ADM 10 ADM 6 and 60 require an installed cache module and SAAP To download SAAP see the HP website hitp www hp com go SAAP P212 and P222 specitications Specification aa o ee oo Board type Low profile PCle stand up board Low profile PCle stand up board Dimensions cm 16 8 x 7 0x 1 8 16 8 x 6 9 x 1 7 Dimensions int 6 6 x 2 8 x 0 7 6 6 x 2 7 x 0 6 Maximum number of Without cache 4 internal 1 tape 114 14 internal 100 external physical drives external With cache 4 internal 50 external Specifications 34 Maximum power required 12 W approximate 14W Battery kit option part 462969 B21 number
38. er until the hardware configuration is satisfactory as described in the procedure given in this section To install the controller in an unconfigured server blade 1 Remove the server blade access panel 2 Do one of the following o For the HP Smart Array P712m Controller install the optional cache module if available Installation and configuration 40 Oop p oS o Forall other controllers install the cache module If the cache module is absent these controllers do not function Install the controller in the server blade Installing the mezzanine controller board on page 42 For server blade specific procedures see the server blade user guide Install the access panel Install an HP 3Gb or 6Gb SAS Switch in the enclosure Connect a drive enclosure to the switch Install physical drives in the drive enclosure as needed The number of drives connected to the switch determines the RAID level that is autoconfigured when the server blade powers up unless the user chooses a different configuration option For more information see the server specific user guide or the HP ROM Based Setup Utility User Guide Create and assign drive bay or port zoning groups with HP Virtual SAS Manager software For more information see the switch documentation Install the server blade in the server blade enclosure By default the server blade powers up upon insertion If necessary power up the server blade manually Unless the user choo
39. es that the system does not erroneously mark the drives as failed when the server is powered up Installation and configuration 41 10 12 13 19 20 21 Remove the server blade from the enclosure Remove the server blade access panel Do one of the following o For the HP Smart Array P712m Controller install the optional cache module if available o Forall other controllers install the cache module If the cache module is absent these controllers do not function Install the controller in the server blade Installing the mezzanine controller board on page 42 For server blade specific procedures see the server blade user guide Install the access panel Install an HP 3Gb or 6Gb SAS Switch in the enclosure Connect a drive enclosure to the switch Install physical drives in the drive enclosure as needed The number of drives connected to the switch determines the RAID level that is autoconfigured when the server blade powers up unless the user chooses a different configuration option For more information see the server specific user guide or the HP ROM Based Setup Utility User Guide Create and assign drive bay or port zoning groups with HP Virtual SAS Manager software For more information see the switch documentation Install the server blade in the enclosure By default the server blade powers up upon insertion If necessary power up the server blade manually Unless the user chooses a different con
40. et until they are firmly seated against the connectors on the cache module 12 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 Upgrade and replacement procedures 69 b Push the clip firmly at both ends 2 until it clicks into place under the controller board 13 Reinstall the controller in the server After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This behavior is normal because the new battery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller operates properly while the battery pack recharges although the performance advantage of the array accelerator is absent When the battery pack has been charged to a satisfactory level the array accelerator is automatically enabled Replacing the P800 cache module or controller Z CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure 1 Close all applications and then power down the server This procedure flushes all data from the cache 2 Observe the BBWC Status LED Battery pack LEDs on page 28 If the LED is blinking every 2 seconds data is trapped in the cache Restore system power and repeat the previous steps in this procedure
41. ew server has enough empty bays to accommodate all the drives simultaneously e The array does not have failed or missing drives e No spare drive in the array is acting as a replacement for a failed drive e The controller is not performing capacity expansion capacity extension or RAID or stripe size migration e The controller is using the latest firmware version e The server is powered down Drive procedures 86 Before you move an array to another controller you must meet the following conditions Z CAUTION Ifthe number of physical or logical drives exceeds the limit for the controller model and firmware version then the controller may recognize an unpredictable subset of the drives possibly resulting in failed arrays and data loss If the other controller is connected already to one or more arrays of configured logical drives the total number of logical drives on the controller after the drives have been moved must not exceed the number of logical drives that the controller supports This number depends on the controller model and on the controller firmware version The total number of physical drives on the other controller after the drives have been moved must not exceed the maximum number of supported physical drives for that controller model and firmware version All drives in the array must be moved at the same time When all the conditions have been met move the drives 1 me pp Back up all data befo
42. features model specific 33 features P212 34 features P222 34 features P400 34 features P410 34 features P411 33 features P420 34 features P421 33 features P700m 35 features P711m 35 features P712m 35 features P721m 35 features P800 35 features P812 35 features P822 35 features standard 32 Federal Communications Commission FCC notice 90 91 firmware updating 45 G grounding methods 89 guidelines replacing drives 83 Insight Diagnostics 46 installing device drivers 45 installing Management Agents 46 installing the batteries 53 internal drives installing 39 J Japanese notice 93 K Korean notices 93 L LEDs battery pack 28 LEDs controller 16 LEDs drive 79 LEDs E500 18 LEDs FAWC module 26 27 LEDs P212 17 LEDs P222 19 LEDs P400 18 LEDs P410 17 LEDs P411 17 20 LEDs P420 19 LEDs P700m 21 LEDs p711m 22 LEDs P712m 22 LEDs P721m 23 LEDs P800 23 LEDs P812 25 LEDs P822 26 logical drive capacity extension 87 logical drives maximum number of 32 M memory capacity convention 30 methods for updating firmware 45 mezzanine controller installing 40 modifications FCC notice 91 moving drives 86 O ORCA Option ROM Configuration for Arrays 43 44 P parallel SCSI drives compatibility of 39 physical drives maximum number of 33 POST error messages 46 82 power requirements 33 previously configured server installation in 38 41 R RAID le
43. figuration option the autoconfiguration process runs Verify the controller firmware is the latest revision If necessary update the controller firmware Updating firmware on page 45 Verify the drive firmware is the latest revision If necessary update the drive firmware Updating firmware on page 45 Optional Set this controller as the boot controller using ORCA Setting a controller as the boot controller on page 43 Optional Change the controller boot order using RBSU Setting the controller order on page 44 If the new controller is not the new boot device install the device drivers Installing device drivers on page 45 If new versions of the Management Agents are available update the Management Agents The server blade is now ready for use Installing the mezzanine controller board 1 Z WARNING To reduce the risk of personal injury or damage to the equipment consult the safety information and user documentation provided with the server before attempting the installation Some servers contain high energy high circuits moving parts such as fan blades or any combination of these hazards that may be exposed if covers and access panels are removed while the product is powered These products are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of guardin
44. for a rebuild The time required for a rebuild varies depending on several factors The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU The amount of I O activity during the rebuild operation The average bandwidth capability MBps of the drives The availability of drive cache The brand model and age of the drives The amount of unused capacity on the drives For RAID 5 RAID 50 RAID 6 and RAID 60 the number of drives in the array The stripe size of the logical volume Z CAUTION Because data rebuild time ranges from 200 to 520 GB h the system could be unprotected against drive failure for an extended period during data recovery or a drive capacity upgrade When possible perform rebuild operations only during periods of minimal system activity When automatic data recovery has finished the replacement drive LED behavior changes For legacy drives the Online Activity LED changes from flashing steadily 1 Hz to one of the following states o On The drive is inactive o Flashing irregularly The drive is active If the Online Activity LED on the replacement drive does not illuminate while the corresponding LEDs on other drives in the array are active the rebuild process has terminated abnormally The amber Fault LED of one or more drives might also be illuminated For HP SmartDrives the Drive status LED changes from flashing green to solid green If
45. g against these hazardous conditions Remove the server blade access panel Installation and configuration 42 Se SS fie Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Select an available mezzanine connector on the system board For more information see Supported servers and server blades on page 31 Remove the connector cover and then save it for future use Insert the controller into the connector Tighten the three spring loaded captive screws at the corners of the controller Install the access panel Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Install the server blade in the enclosure Configuration tools Option ROM Configuration for Arrays Setting Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller Selecting the boot volume If you do not use the utility ORCA will default to the standa
46. g amber The drive is not configured and predicts the drive will fail foo Solid amber The drive has failed Off The drive is not configured by a RAID controller The blue Locate LED is behind the release lever and is visible when illuminated Recognizing drive failure If any of the following occurs the drive has failed The fault LED illuminates When failed drives are located inside the server or storage system and the drive LEDs are not visible the amber LED on the front of the server or storage system illuminates This LED also illuminates when other problems occur such as when a fan fails a redundant power supply fails or the system overheats A POST message lists failed drives when the system is restarted as long as the controller detects at least one functional drive ACU represents failed drives with a distinctive icon HP Systems Insight Manager can detect failed drives remotely across a network For more information about HP Systems Insight Manager see the documentation on the Management CD The HP System Management Homepage SMH indicates that a drive has failed The Event Notification Service posts an event to the server IML and the Microsoft Windows system event log ADU lists all failed drives For additional information about diagnosing drive problems see the HP Servers Troubleshooting Guide Z CAUTION Sometimes a drive that has previously been failed by the controller may seem to be operationa
47. harges sicscssaassseavne covzadadusaasarivenvasaasuanduardderaraaseshauaveneraaseaens 89 Regulatory compliance NOCES seseeresrosirsssesrresiinsriiskAEiEREs ERNEA MEE NEES ANEAN AASA AAEREN 90 Federal Communications Commission notice sscccsseceeesseeeeseeeeeneecensaeeeeeeceneeeeceseeecaeeceneeeeneseeeneeeenieeeenaeees 90 FCC rating IDEs sa csiseauasatuhisdanssescacannesssncaiadant es eaniatahassansis said tenxtnivnisbaasboriasdiasaipeuteeersniuiadboeeanett 90 FCC Notice Class A Equipment cccccccccccsessececssseececssneeecesceseececseseesecseseeeeesseeeeecsseeeeseseeeeseeiees 90 FCC Notice Class B Equipment cccccccccssssccecseseececseneeeceeceseecesseseeeecseeeeeesseeeeeeceseeteseseeeeseeseees 90 Declaration of conformity for products marked with the FCC logo United States only ccccccceseceesteeeseeeeeees 91 alelo Eo ie a EAE E N 91 Ee E A EE E E A AA ETT 91 Canadian notice Avis Canadien cccccccccssssseeceeeccescsseseeeseeecceesssseeeecesecessnsseaueesesececessaaseeeeeeesenesiasaeees 91 European Union regulatory notice x ss sas viscsenaiasiasde saxnsenaesceshnnnd nasa nsedmenness nseeeneniasabunnrabeiiasenonatiaceenaianennea 92 BoM ONGC re 22225 cog stes tessa a sees cesta castesstveeentesa E E E 92 Ae OST I oireissa ansaan n A a Ra e aa ADERE e a RR Eae RERE ERENER AARE T 93 Japanese Noti CES emasein eeina ee a Ea E a e ena OEN a aaa a ee aiaa adoi 93 Koreai NONGE edsr a r i aeea aaas e ea Eee d a EE
48. hat the array accelerator cache is disabled temporarily This behavior is normal because the new battery pack is likely to have a low charge The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent You do not need to take any action because the recharge process begins automatically when the battery pack is installed When the battery pack has been charged to a predetermined level the array accelerator is enabled automatically To replace a battery case located in a drive slot 1 2 NAW RYN Back up all data Close all applications Power down the server Remove the server from the enclosure Remove the server access panel Remove the battery case from the drive slot Disconnect the battery cable Invert the battery case Upgrade and replacement procedures 57 9 Pull the right hand portion of the battery case away from the battery pack and simultaneously rotate the battery pack out of the opening 10 Position the replacement battery pack in the opening in the battery case as shown The upper left edge of the battery pack is under the flanges on the pillars at the left edge of the opening and the right side of the battery pack rests on the right pillars Upgrade and replacement procedures 58 11 Pull the right hand portion of the battery case away from the battery pack and simultaneously rotate the battery pack into the opening
49. he edge of the cache module slides into the groove in the capacitor pack 12 Secure the capacitor pack clip Upgrade and replacement procedures 76 a Rotate the clip down over the cache module b Firmly press both ends of the clip until they click into place beneath the controller board 13 Install the controller in the server After installing a capacitor pack you might see a POST message during reboot indicating that the array accelerator cache module is disabled temporarily This behavior is normal because the new capacitor pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically after the capacitor pack is installed and the server is powered The controller operates properly while the capacitor pack recharges although the performance advantage of the array accelerator is absent When the capacitor pack has been charged to a satisfactory level the controller enables the array accelerator automatically Replacing a P822 cache module Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge 1 Close all applications and then power down the server This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 26 o If the green LED is off and the amber LED is on the controller is
50. hen wait until rebuild is complete as indicated by the drive LEDs before removing additional drives However if fault tolerance has been compromised and you must replace more drives than the fault tolerance method can support delay drive replacement until after you attempt to recover the data refer to Recovering from compromised fault tolerance on page 82 Automatic data recovery rebuild When you replace a drive in an array the controller uses the fault tolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and then write the data to the replacement drive This process is called automatic data recovery or rebuild If fault tolerance is compromised the controller cannot reconstruct the data and the data is likely lost permanently Drive procedures 83 If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error can occur and all data on the array can be lost However failure of another drive does not always lead to a fatal system error in the following exceptional cases Failure after activation of a spare drive Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration Failure of a second drive in a RAID 50 or RAID 60 configuration if the two failed drives are in different parity groups Failure of a second drive in a RAID 6 configuration Time required
51. her static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an
52. ion provided with the server before attempting the installation Some servers contain high energy high circuits moving parts such as fan blades or any combination of these hazards that may be exposed if covers and access panels are removed while the product is powered These products are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of guarding against these hazardous conditions Remove or open the access panel Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Select an available x8 or larger PCle expansion slot A x8 physical size slot is required even though the slot may run at a x4 or x1 speed Remove the slot cover Save the retaining screw if one is present Install the cache module as needed For some controllers if the cache module is absent the controller does not function Slide the controller board along the slot alignment guide if one is present and then press the board firmly into the expansion slot so that the contacts on the board edge are seated properly in the slot Secure the controller board in place with the retaining screw If the slot alignment guide has a latch near the rear of the board close the latch Connect internal storage devices to the controller
53. itor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 5 Remove the capacitor pack a Slide the capacitor pack 2 cm away from the cache module b Disconnect the capacitor pack cable from the cache module c Lift the capacitor pack and clip from the controller Upgrade and replacement procedures 74 6 Remove the original cache module Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 7 Install the replacement or upgrade cache module 8 Align the posts on the bottom of the capacitor pack with the hole and groove on the controller Upgrade and replacement procedures 75 9 Lower the capacitor pack onto the controller leaving sufficient room to connect the capacitor pack cable Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 10 Connect the capacitor pack cable to the cache module 11 Slide the capacitor pack toward the cache module Be sure that t
54. ive has failed check the Fault LED of each physical drive connected to the controller CR3 Activity Port 2E on the E500 or port 2I on the P400 is active 00000000 CR8 Activity Port 1E on the E500 or port 11 on the P400 is active 3 5 Green CR5 Command Outstanding The controller is working on a command from the host driver Green CR6 Heartbeat When the controller is in good health this LED flashes every two seconds Green CR4 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller CPU activity For more information see the following table Green CR7 Idle Task This LED together with the Gas Pedal LED previous item indicates the amount of controller CPU activity For more information see the following table Flashing Off 25 50 Component identification 18 P222 LEDs 1 Green Heartbeat When the controller is in good health this LED flashes at 1 Hz During power up this LED is solid for up to 2 seconds 2 Fault When an error occurs this LED is on During power up this LED is solid for up to 2 seconds 3 Amber Debug On Controller is in reset Off Controller is in an idle or runtime state Flashing 5 Hz Controller and cache are performing a backup P420 LEDs Component identification 19 Interpretation Off Controller is in an idle or runtime state Flashing 5 Hz Control
55. l after the system is power cycled or for a hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a drive failure When a drive fails all logical drives that are in the same array are affected Each logical drive in an array might be using a different fault tolerance method so each logical drive can be affected differently RAID O configurations cannot tolerate drive failure If any physical drive in the array fails all RAID O logical drives in the same array also fail RAID 1 0 configurations can tolerate multiple drive failures if no failed drives are mirrored to one another RAID 5 configurations can tolerate one drive failure RAID 50 configurations can tolerate one failed drive in each parity group Drive procedures 81 RAID 6 configurations can tolerate two failed drives at a given time RAID 60 configurations can tolerate two failed drives in each parity group RAID 1 ADM and RAID 10 ADM configurations can tolerate multiple drive failures if no more than two drives mirrored to one another fail Compromised fault tolerance Z CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance on page 82 If more drives fail than the fault
56. lat nonconductive surface 6 Remove the existing cache from the controller by pulling at both ends of the cache module with equal force 7 Install the new cache on the controller Press firmly above each connector to ensure good electrical contact If the cache is not connected properly the controller cannot boot Install the controller in the server If the previous cache was connected to a battery pack connect the battery cable to the new cache Replacing the P700m cache battery Z CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure Upgrade and replacement procedures 56 The method for replacing a battery depends on whether the battery case is mounted on the inner wall of the server chassis by a hook and loop strip or located in a drive slot To replace a battery case mounted on the inner wall of the server chassis 1 _ O OP NAMN RYN Back up all data Close all applications Power down the server Remove the server from the enclosure Remove the server access panel Remove the battery case from the chassis wall Disconnect the cable from the battery Connect the battery cable to the replacement battery Mount the battery case on the chassis wall Close the server access panel Reinstall the server in the enclosure After installing a battery pack you might see a POST message during reboot indicating t
57. le memory capacity and actual formatted storage capacity for devices are less than specified values RAID conventions HP uses the following naming convention for RAID levels e RAIDO e RAID 1 0 e RAID5 e RAID 50 e RAID 6 e RAID 60 e RAID 1 ADM e RAID 10 ADM RAID 50 and RAID 60 are also known in the industry as RAID 5 0 and RAID 6 0 respectively Smart Array Advanced Pack SAAP is a collection of additional and advanced controller features embedded in the firmware of select Smart Array controllers Specifications 30 To access SAAP features activate the software with a registered license key SAAP 1 0 provides the following features e RAID 6 ADG e RAID 60 e Advanced Capacity Expansion e Mirror splitting and recombining in offline mode e Drive Erase e Performance optimization for video on demand e Dual domain SAAP 2 0 includes all v1 0 features and also provides the following additional features e RAID 1 ADM and RAID 10 ADM e Capability for moving and deleting individual LUNs e Split mirror backup and rollback of RAID 1 1 0 1 ADM and 10 ADM mirrors e Heal Array To access SAAP features you must purchase a license key from HP To obtain a license key see the SAAP product page on the HP website http www hp com go SAAP To install the license key and activate SAAP use a supported array configuration tool e Option ROM Configuration for Arrays ORCA e HP Array Configuration Utili
58. ler and cache are performing a backup Fault When an error occurs this LED is on During power up this LED is solid for up to 2 seconds Green Heartbeat When the controller is in good health this LED flashes at 1 Hz During power up this LED is solid for up to 2 seconds Green Heartbeat When the controller is in ee health this LED flashes at 1 Hz During power up this LED is solid for up to 2 seconds nei lag When an error occurs this LED is on During power up this LED is solid for up to 2 seconds e Debug On Controller is in reset Off Controller is in an idle or runtime state Flashing 5 Hz Controller and cache are performing a backup Component identification 20 P700m LEDs io Cary lt CR10 Thermal Alert This LED is not used process any commands controller error Amber 4 CR2 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller Green CR5 Command Outstanding The controller is working on a command from the host driver Green CR6 Controller Heartbeat When the controller is in good health this LED flashes every two seconds Green CR7 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller CPU activity For more information see the following table 10 Green CR8 Idle Task This LED together with the Gas Pedal LED previous item in
59. me time You can update the Management Agents by using the latest versions of the agents provided in the Intelligent Provisioning software Diagnostic tools To troubleshoot array problems and generate feedback about arrays use the following diagnostic tools e ACU ACU is available on the SmartStart CD in the controller kit for ProLiant G7 and earlier server generations For ProLiant Gen8 servers ACU is embedded in the system available during boot with the F5 key ACU and other system software is also available for download in the SPP from the HP website http www hp com go spp For more information about ACU see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD that ships with the controller or on the HP website http www hp com support CASAC_RG_en For more information about error messages see the appropriate troubleshooting guide for your product e ADU ADU is available on the HP website hitp www hp com support When prompted for product information enter the server model name For more information about the meanings of the various ADU error messages see the appropriate troubleshooting guide for your product e Event Notification Service This utility reports array events to the server IML and the Microsoft Windows system event log You can obtain the utility from the SmartStart CD or the HP website http www hp com support When prompted for product information enter
60. model with front connectors Port 21 SAS 4x connector Port 11 SAS 4x connector Component identification 7 Item Description S O Cache module connectors Runtime LEDs See Controller board runtime LEDs on page 16 5 Cache module also known as array accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC P400 components model with back connectors oy Cache module connectors Port 11 SAS 4x connector Runtime LEDs See Controller board runtime LEDs on page 16 Port 21 SAS 4x connector Cache module also known as array accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC tem Component identification 8 P410 components tem Description S O Cache module also known as array accelerator 2 Runtime LEDs See Controller board runtime LEDs on page 16 On rear of cache Connector for the cable to an optional cache battery that upgrades the cache to BBWC Not shown In place of the BBWC option the controller can support a FBWC module and capacitor pack Port 11 Mini SAS 4x connector Port 2I Mini SAS 4x connector Description Ports 1E and 2E Mini SAS 4x connectors Cache module also known as array accelerator Runtime LEDs See Controller board runtime LEDs on page 16 On rear of cache C
61. mpliance notices 90 e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI co
62. mpliance notices 93 Z WARNING There is a risk of explosion fire or personal injury if a battery pack is mishandled To reduce this risk e Do not attempt to recharge the batteries if they are disconnected from the controller e Do not expose the battery pack to water or to temperatures higher than 60 C 140 F e Do not abuse disassemble crush or puncture the battery pack e Do not short the external contacts e Replace the battery pack only with the designated HP spare e Battery disposal should comply with local regulations Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal KATE Ena E Regulatory compliance notices 94 Acronyms and abbreviations ACU Array Configuration Utility ADM Advanced Data Mirroring ADU Array Diagnostics Utility BBWC battery backed write cach
63. n the CD and the same Web page as the component 3 Follow the additional instructions that describe how to use the component to flash the ROM The instructions are provided with each component For more information about updating the firmware see the HP ProLiant Storage Firmware Maintenance User Guide for controller and drive firmware or the HP Online ROM Flash User Guide for server firmware Installing device drivers IMPORTANT Always perform a backup before installing or updating device drivers Installation and configuration 45 HP now distributes drivers and other support software for servers and server blades through Service Pack for ProLiant or SPP which you can download from the HP website http www hp com go spp download Be sure to use the latest SPP version for the server or server blade If you installed an OS by using the Intelligent Provisioning software its Configure and Install feature may have provided the latest driver support To directly locate the OS drivers for a particular server enter the following web address into the browser http www hp com support lt servername gt In place of lt servername gt enter the server name For example http www hp com support dl360g6 Installing Management Agents If you use the Assisted Installation path feature of the Intelligent Provisioning software to install the operating system on a new server the Management Agents are automatically installed at the sa
64. nnector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment Regulatory compliance notices 91 This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings place
65. ntenance fOols cccccccccessscecesssseeceeseseeeecssseeeecssneeeeeesseeeeeseeeeeesseseeeeseeseceeseeseseeesesseeeesenseaeeess 45 Updating firmware siirros nne E E eG ee 45 Installing device drivers s sssssiiseessrsstssetsttstttstt stietst ttet SEEE EESE EESEESEEESES SEEE EESEEEEEESEEEEES SEERPS EEEE EE EEEn E ESEE 45 Installing Management Agents cceccceeeceereeeseeeceeseesneeeneeseeesneeeeeeseseecntesiieseeeeseeseeeseeessesseeeats 46 Diagnostic tools ceca asatce set cacti nce ttrt ettette tEn tE ESES SEEEEESEEESEESEE SEES sc tiaet obscadeeadegabenccceaasles ugenenssereaebege castes 46 Upgrade and replacement procedures cccccccceeseseceecesseeeeeeeseeeeesenseeeeesessaeeeseseneeeeseseneeeeeseaaas 48 Replacing the battery on the P212 P410 and P411 models ccesseeeeseeceeeeeeeeeceeeeesneeecnseecneeeenteeeeneeees 48 Replacing the FBWC module on the P410 and P411 models ccecseeeeseeceeeeeeeeseeceneeeenueeecneeeeeseeetnreesnaeees 49 Replacing the BBWC module on the P212 P410 and P411 models cceeecceeseseeceeeeeenteeecneeeeeseeesteeeeneeees 50 Replacing the FBWC module on the P222 P420 P421 and P822 models ecccecesceeeeeeeeeseeeesteeeeneeeenaeees 51 Installing an E500 or P400 cache HONEHY iscesinsenntedrausdvacntesedeeevauasieveh mnenguientadtont marganioniicrentectavenisencess 53 Replacing an E500 or P400 cache battery a sasecrs lt accasienieanes inse onwnpaeawan stacesansqudeeuden
66. ntroller is working on a command from the host driver Green CR505 Controller Heartbeat When the controller is in good health this LED flashes every two seconds CR504 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller CPU activity For more information see the following table CR503 Idle Task This LED together with the Gas Pedal LED previous item indicates the amount of controller CPU activity For more information see the following table Flashing 0 25 Flashing Component identification 24 P812 LEDs Name Comments Green CR76 Idle Task This LED together with the Gas Pedal LED following item indicates the amount of controller CPU activity For more information see the following table Green CR75 Gas Pedal This LED together with the Idle Task LED previous item indicates the amount of controller CPU activity For more information see the following table a ia CR74 Heartbeat When the controller is in good health this LED flashes every 2 seconds a ical CR73 Pending Command The controller is working on a command from the host driver CR 71 Port 2 Activity Port 2 is active 2 is active Amber CR78 Drive Failure To determine which drive has e a check the Fault LED of each physical drive connected to the controller Amber CR77 Diagnostics Error One of the server diagnostics utilities has detected a controller error eee
67. nutes depending on the initial battery charge level Duration of battery backup If the battery is fully charged and less than 3 years old more than 2 days The battery pack provides a continuous charge to store the cached data in DDR memory Battery life expectancy 3 years For more information see Battery pack service life on page 36 Time required to recharge 5 minutes or less capacitor Duration of capacitor backup 80 seconds The capacitor pack provides a sufficient duration to transfer the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data Capacitor life expectancy More than 3 years Mini SAS connector life 250 connect disconnect cycles for external internal and cable expectancy Mini SAS connectors Supported drive types 3 0 Gb s SAS drives 6 0 Gb s SAS drives 1 5 Gb s SATA drives 3 0 Gb s SATA drives on systems that support 6 0 Gb s SAS drives e 6 0 Gb s SATA drives Not all servers or storage systems support all SAS or SATA drive types For product specific drive support see the product QuickSpecs on the HP website hitp www hp com go bizsupport OBDR tape drives are also supported For more information about OBDR see the HP website http www hp com go obdr Maximum number of logical drives For controllers that use battery backed write cache For controllers that use flash backed write cache 5Not all servers support all driv
68. o If the LED is not lit proceed with the next step 0 Z WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 93 before installing or removing any item that contains a battery pack 3 Remove the controller from the server Upgrade and replacement procedures 70 4 Pull the flanges on the battery clip outward 1 and then swivel the clip 180 degrees so that it rests on the batteries 2 5 Swivel the latches on the DIMM connector outward 1 6 Slide the battery assembly and the cache module off the controller board 2 The procedure at this point depends on whether you are replacing the controller or the cache module o If you are replacing the controller go directly to the next step o If you are replacing the cache module pull it out of the battery assembly install the new cache module in its place and then go to the next step 7 Install the cache module and batteries on the controller board a Hold the controller board near the DIMM connector and at the top and right edges to minimize bending of the board Upgrade and replacement procedures 71 b Position the batteries so that the pegs A on the underside of each battery are in the appropriate holes B on the controller board and pegs C are in slots D c Slide the batteries toward the board bracket until the connectors on the cache module are fi
69. oller in an unconfigured server cccceceesseeeeeeceneeeesueeeceseeeeseeesneeeeneeeeaaes 37 Installing a stand up controller in a previously configured server cceeseeceseceeseeeeeeeeeeseeeeneeeenaeensaes 38 Installing the controller board eemenne memes ere sarernet ee ere cert ann Gree reer rrr rar Creel SEEE Erates Entert nt e 38 Connecting internal SINCE 5 ictr4 cecaasetioesdeseoeaner easenn ely eleswanede neyo elaieeniasancerer meine ont meiearsnete ee 39 SAS cable part numbers ccccccesssecceesesecsesceseaeeeceeseeeeesseeeeeceseaeesceeaseeescessaseseessaeeseeeaeesesesnaeeeeeuea 40 Procedures for controllers in a server blade s eeseneseeseresisesrrrstrsrrsstsrtrstsstrsststtrstrstrrssstrssesetrsrrstrerrsst 40 Installing a mezzanine controller in an unconfigured server blade ccccecceesseesteeeeeesseeeeseeeeeenteeees 40 Installing a mezzanine controller in a previously configured server blade cecceeceseeeesteeeseeenteeeeaes Al Installing the mezzanine controller BOdNd ic cccecreassnvensseaseciatbosageescadareeanionaeeeaauarranenaeeernmseneeuenies 42 Contigurdtion Too Seien tes Sas Uae necnnciecs sn E E ea eee eee 43 Option ROM Configuration for Arrays s 2 6 ccecnpecnsereeen aponaien eerie een ais 43 ROM Based Setup Utility ccccccccccessscceceeseseeceeseseeeeesesseeceseseesessseeeesseseeeeesssseeeeseseeeesenieeeesneaeees 44 Array configuration TOO Sisseneri aaen a EE E E ee eee 44 System mai
70. oller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Update the controller firmware See Updating firmware on page 45 Close all applications and then power down the server blade Remove or open the access panel If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 26 o Ifa backup is in progress wait for the backup to complete o If the backup is complete or if the cache has failed remove the controller from the server and then continue with the next step If access to the cache module is restricted remove the controller Upgrade and replacement procedures 64 6 Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 7 If the cache module is connected to a capacitor pack carefully disconnect the capacitor pack cable from the connector on the top of the cache module 8 If the previous cache module was connected to a capacitor pack carefully connect the capacitor pack cable to the new cache module 9
71. on and RAID migration are unavailable temporarily until charging is complete The recharge process takes between 15 minutes and 2 hours depending on the initial capacity of the battery The battery pack is fully charged and posted write data is stored in the cache The battery pack is fully charged and no posted write data exists in the cache Flashing 1 Hz Flashing 1 Hz An alternating green and amber flashing pattern indicates that the cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller A short circuit exists across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than 3 years Flashing 1 Hz An open circuit exists across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than 3 years Component identification 29 Specifications Memory and storage capacity conventions Memory capacities are specified using binary prefixes e KiB 2 bytes e MiB 2 bytes e GiB 2 bytes e TiB 2 bytes Storage capacities are specified using SI prefixes e KB 10 bytes e MB 10 bytes e GB 10 bytes e TB 10 bytes Older and other documentation may use SI prefixes for binary values Actual availab
72. onnector for the cable to an optional cache battery that upgrades the cache to BBWC Not shown In place of the BBWC option the controller can support a Component identification 9 Description FBWC module and capacitor pack P420 components For LED locations and status see P420 LEDs on page 19 Description Component identification 10 P421 components For LED locations and status see P421 LEDs on page 20 tem Description o O Port 1E Mini SAS 4x connector Port 2E Mini SAS 4x connector Cache module also known as array accelerator Capacitor pack cable connector Description Port 1E Mini SAS 4x connector Port 2E Mini SAS 4x connector Component identification 11 em O Description 3 Cache module also known as array accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC P700m components IM Ml Item Description Runtime LEDs See Controller board runtime LEDs on page 16 Connector not used on HP ProLiant servers Cache module also known as array accelerator Connector for the cable to an optional cache battery that upgrades the cache to BBWC This connector is absent on some P700m models Mezzanine connector 5 Component identification 12 P
73. ower cord from the AC power source Disconnect the power cord from the server Remove or open the access panel If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 26 o Ifa backup is in progress wait for the backup to complete o If the backup is complete or if the cache has failed remove the controller from the server and then continue with the next step If access to the cache module is restricted remove the controller Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors Upgrade and replacement procedures 52 10 If the cache module is connected to a capacitor pack carefully disconnect the capacitor pack cable from the connector on the top of the cache module 11 If the previous cache module was connected to a capacitor pack carefully connect the capacitor pack cable to the new cache module 12 Install the new cache module in the DIMM slot 13 Close the ejector latches on the DIMM slot 14 If you removed the controller for access purposes install the controller Installing an E500 or P400 cache battery If you are
74. rd configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com go ilomgmtengine docs a controller as the boot controller Use the following procedure to set a controller as the boot controller To adjust the boot order settings for other controllers in the system use RBSU Setting the controller order on page 44 i Confirm that the controller is connected to a logical drive If it is not it cannot be set as the boot controller Perform a normal system shutdown Restart the server POST runs and all controllers in the server are initialized one at a time in the current boot order sequence If a controller is connected to one or more drives an ORCA prompt message appears during the initialization process for that controller Installation and configuration 43 As soon as you see the ORCA prompt for the controller that you want to set as the boot controller continue with the next step Press the F8 key The ORCA main menu appears If the controller is configured with a logical drive one of the menu options is to set the controller as the boot controller Select the appropriate menu option and follow any subsequent on screen instructions If prompted to save the settings do so Optional To configure or reconfigure an array on this controller you can use ORCA For more information s
75. re removing any drives or changing configuration This step is required if you are moving data containing drives from a controller that does not have a cache module Power down the system Move the drives Power up the system Observe the POST messages o Ifa 1785 POST message appears the drive array did not configure properly Continue with step 6 o Ifa 1724 or 1727 POST message appears drive positions were changed successfully and the configuration was updated Continue with step 7 If the array did not configure properly do the following a Power down the system immediately to prevent data loss b Return the drives to their original locations c Restore the data from backup if necessary Verify the new drive configuration by running ORCA or ACU Configuration tools on page 43 Adding drives You can add drives to a system at any time if you do not exceed the maximum number of drives that the controller supports You can then either build a new array from the added drives or use the extra storage capacity to expand the capacity of an existing array If the drives that you intend to add to the system are already configured into logical drives you must meet certain conditions before adding drives to the system For more information see Moving drives and arrays on page 86 When you have successfully added the drives reset the server so that the controller can recognize the logical drives To perform an array capacit
76. rid array mezzanine Grid array Grid array system board connector connector mezzanine connector mezzanine connector RAID levels when using the 2 GiB FBWC When using the 512 MiB FBWC RAID levels are dependent on the attached arrays SAAP 1 0 License key is standard t SAAP 2 0 License key is standard Specification P800 P812 and P822 specifications Board type Full size PCle stand up Full size PCle stand up Full height 1 2 length PCle board board stand up board Specifications 35 Dimensions cm 31 1 x 11 1x 1 2 31 1x11 1x 1 2 16 8 x 11 1 x 1 8 12 3 x 4 4 x 0 5 12 3 x 4 4 x 0 5 6 6 x 4 4 x 0 7 Maximum number of 108 internal external 108 internal external 227t internal external physical drives Maximum power 25 W 29 W 31 W required approximate RAID levels RAID 0 1 1 0 and5 RAIDO 1 1 0 5 and 50 RAID O 1 1 ADM 1 0 10 ADM 5 50 6 and 60 Battery kit option part 398648 001 Fala ic S cone BBWC I O connection to the PCle 2 0 x8 edge system board connector These dimensions exclude the board bracket This controller is for use on qualified systems that support power requirements above 25 W To install SLES 11 SP2 you must reduce the number of attached hard drives to less than 200 prior to installing the operating system After installing SLES11 SP2 download and install the latest Smart Array hpsa driver from the HP website http www hp com go suppor
77. rmly seated in the DIMM connector When the cache module is correctly seated the gold contacts on the cache module are completely hidden within the DIMM connector 8 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 Upgrade and replacement procedures 72 b Push the clip firmly at both ends 2 until it clicks into place under the controller board 9 Reinstall the controller in the server Replacing a P812 cache module Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge 1 Close all applications and then power down the server This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 26 o If the green LED is off and the amber LED is on the controller is transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the amber LED is off then proceed with the next step Remove the controller from the server See the documentation that ships with the server Open the capacitor pack clip a Pull the battery clip flanges outward Upgrade and replacement procedures 73 b Rotate the clip 180 degrees so that it rests on top of the capacitor pack Z CAUTION When connecting or disconnecting the capac
78. s trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit remove the controller from the server and then continue with the next step Upgrade and replacement procedures 50 7 Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module of 8 If the cache module is connected to a battery disconnect the battery cable from the connector on the rear of the cache module tt 9 If the previous cache module was connected to a battery connect the battery cable to the new cache module 10 Install the new cache module in the DIMM slot 11 Close the ejector latches on the DIMM slot 12 Install the controller Replacing the FBWC module on the P222 P420 P421 and P822 models Upgrade and replacement procedures 51 NOUR wn Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Update the controller firmware See Updating firmware on page 45 Close all applications Power down the server Disconnect the p
79. seaesansiaueeeaesetensontaantenaacaeste 54 Replacing the E500 or P400 cache 4 1 cccosedaipetnasomerealapnatavecncencdhegnmiarganmesadgwnndiermnginineainaaanene 55 Replacing the P700m cache Oatery visu nccoteenisaunrasiueiasemenvcaliadnom ave er oGuamonadiaisieras aan 56 Removing a P711m capacitor pack swiss caaesiesainswandandnocederesnnnvacannanianidawsanagaennniasidunianaqonrnuanmiasgasntoaaauealnr e 59 Replacing a P711m cache module eee mene een eee ee ttrt trst er Cree ene an ere Tate Oe roa mn en eee ae 60 Replacing a P7 12m cache module iaavccscsresadyndaaGenancmavonnuadanmuuunanastaraniuchunguinendevael bends eeii e TEE a 63 Replacing the FBWC module on the P721M sssssssesiseississerssrsttsttrstesttsttstttste stts ttsttrtt Estrets strstr st testet rt et 64 Replacing a P800 cache battery ccs s6 vediass caaistasn ie oinn aaa event nanatn iueepcetaepiaioehteeseiaid donianaqoarreaeasarsaeadoannenmang 65 Replacing the P800 cache module or controle acc ceca cpteeigay uta trandos pani wuciesocenlsiiiecteanteininiracenainree antes 70 Replacing Well P812 cache mod lescsnrrsn neta eee ser pee Tact Ser R EE eee nae E ca eer 73 Replacing a P822 each Woe aida ada ic atau aca a E E AS EE NE iA a alas 77 Be ae T E S A NA I N EA AT agra de A T ST ri Identifying the status of a legacy drive lt casisssaesseceeeenessnayes tserrstrsttisttssstrrsttisritstttssttisetisrtistsensseesseessres ma 79 Identifying the status of an HP Smicirt rive ccsessieecasavresg
80. seesaees 31 Supported servers and server blades ccccccccccsssseceesesseeeeseseeeeeseneeeeeseseeeeesssseeeeseeseeeeseeseseesesssaeeesensegeeses 31 Specifications common to all controller models c cccccessccesseseceeseeseceeeesseseeesesseeeeseeseeeeseeeseeeesssseeesenaeeeees 32 Controller specifications by Model cccccccccsscscecesssececcesseeeceeseseeeessseeecessseesessseeeesseeeeeesesseesessneeeeeeeaaees 33 E500 P411 and P421 specifications cccccccccssssseseseesececesseeeecessseesecseseesecsesseeeeeeseesesseseasescenaaes 33 P400 P410 and P420 specifications cccccccccecsssseceeseneeeceeceseeeesceseeeesesseeeeessseeeescnseeeeseseeeesensaaes 34 P212 and P222 specifications ccccccccsecccceesessececseseeeeeseneeeeesceseeeesseseeeecseeeeeesenseeeeseseetesesueeeesessaees 34 Contents 3 P700m P711m P712m and P721m specifications cccccccecsssecceecsseceesesseceeecessseeecesseeeesenseeeesensaaes 35 P800 P812 and P822 specifications cccccccccesssseeceesesseccesseseeeesceeeeesesseeesesssseeeesesseeeeseseseesenseaes 35 Battery Back service life s 5 ccsncd etcssdacecessddechsdessaededcdedee sa sake Sots sa lese dadncaanlighieebvedddasecdieheseteiendasctdiaivnaeins 36 ee gind A i siriana ease nica pA nese a deeds 37 Procedures for controllers in SERVEL sms cen cigveisccsvseenetsennaacuaanteedenawaieaugen do tst rSrE Esttas Erstes Esn stnn seen nenna ee nna 37 Installing a stand up contr
81. ses a different configuration option the autoconfiguration process runs Verify the server blade firmware is the latest revision If necessary update the server firmware Updating firmware on page 45 Verify the controller firmware is the latest revision If necessary update the controller firmware Updating firmware on page 45 Verify the drive firmware is the latest revision If necessary update the drive firmware Updating firmware on page 45 Install the operating system and device drivers Installing device drivers on page 45 Instructions are provided with the CD that is supplied in the controller kit Optional Create additional logical drives Configuration tools on page 43 The server blade is now ready for use Installing a mezzanine controller in a previously configured server blade 1 Back up data on the system Close all applications Verify the server blade firmware is the latest revision If necessary update the server blade firmware Updating firmware on page 45 Do one of the following o If the new controller is the new boot device install the device drivers Installing device drivers on page 45 o If the new controller is not the new boot device go to the next step Power down the server blade Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensur
82. ss that is caused by compromised fault tolerance make frequent backups of all logical volumes Replacing drives The most common reason for replacing a drive is that it has failed However another reason is to gradually increase the storage capacity of the entire system Upgrading drive capacity on page 86 Drive procedures 82 If you insert a hot pluggable drive into a drive bay while the system power is on all disk activity in the array pauses for 1 or 2 seconds while the new drive is initializing When the drive is ready data recovery to the replacement drive begins automatically if the array is in a fault tolerant configuration If you replace a drive belonging to a faulttolerant configuration while the system power is off a POST message appears when the system is next powered up This message prompts you to press the F1 key to start automatic data recovery If you do not enable automatic data recovery the logical volume remains in a ready to recover condition and the same POST message appears whenever the system is restarted Before replacing drives e Open Systems Insight Manager and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For more information see the Systems Insight Manager documentation on the Management CD e Be sure that the array has a current valid backup e Confirm that the replacement drive is of the same type as the degraded drive ei
83. sseadacmeese 6 P222 COMPONEMNIS cca sevevenaeesnenennws davon vaieds ceva der ANE A dade yeh naan ede eid semnunindtaenant 7 P400 components model with front connectors cccccceeesseceeecsseceeeceseceeecessseeeccsseeeesesseseesesssaeeesensaaees 7 P400 components model with back ComneCctors ccccccessesseceeceseceeeccseceeeecesseeecesseeeeseseaeesecssaeeeeesaeees 8 PAT O COMPONENIS sssacesdeisnacensihe E EA S E E ste 9 PAU GOMpPONnents iessaeenders cashes coveed A elves wel E a E esa save sed N EE EE 9 P420 COMPONENIS is ns sessisadoesensths seen dasviea napaassieaseseees banweeddounenernsise SE R NE 10 P42 COMPONESNIS wavs avsviesndedssaewweddiveeiiisaend eoedvar Ni vbw enawleds mute a aatae ee a tenet 1 E500 COMPONENTS cana a A E E NE 11 P OOM COMPONEMES sariin a S a a S aR a 12 PZ limconponen senn a R se bebesann Gd banned sevavenreessnesdetbvaveasennenles 13 P7 12M COMPONENS eanan R S EA E el boeken iand el seantaaeeeennada seed 13 P 21M COMPONEMS 5 esssssedecnies 4s csesdeoeeannnne sevsseedeesanendssdsasbonnessnlegedgagapedebagiseds pievedoentns a 14 POO COMPOMENES srann a avinead E Suebe S E sh etes 14 POT 2 COMPONENIS uea n R aupnasds saseoeeesinebusrsagns sda Uennessesenasveds E 15 P822 COMPONENIS sccriesendecssesrcrvenncavedessssuidedycnsdecuedsssuitervansdeceagen EEEE E OEE R E 16 Controller board runtime LEDS 0 cccccccccceecessceeecessseeeeesseeeccssseeecessaeeeccssseeseessseeeesseseeeses
84. ssible Off Amber flashing A predictive failure alert has been received for this drive Replace regularly 1 Hz the drive as soon as possible The drive is offline a spare or not configured as part of an array Identifying the status of an HP SmartDrive HP SmartDrives are the latest HP drive technology and they are supported beginning with ProLiant Gen8 servers and server blades The HP SmartDrive is not supported on earlier generation servers and server blades Identify an HP SmartDrive by its carrier shown in the following illustration When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive Status Definition Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update No drive activity Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail POR Removing the drive does not cause a logical drive to fail Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Drive procedures 80 fen S o Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashin
85. ssseeeeseseseeentaaees 16 P212 P410 and PATI LEDS irese an ra e aE oheeds lt daaueet she endeas da E EN S ees 17 E500 and P400 WEDS onn r E E E R S S N 18 PRPA E E E E T E E E E E E E T 19 PAAD E E E A A E E A T 19 PA2 1 LEDS E E E E A E E E E E E E 20 PZ OOM LEDS cereri errire E E EEE E E N EER 21 PM Vii LED srcedes ssecnveeseoseed irii aner ER E E A E E TOE OEE RRR 22 PZ 21 LED E E E a E E E E A 22 FPA LEDS PE E E E E E EE E E 23 P8OO LEDS sesccctessdsatitertieesiaiaaaeabecebessersipatetiebesesseiaiseaedesueedes E E ORETTE EEOAE ER 23 PO 2 LEDS E E E E E E E E EE E T E E ET 25 PO22 LEDS ieor ire Enan E T ROO ETEN O OTO EE AEO EEE 26 FBWC modile LEDs senini n E a e E E E E na E 26 FBWC module LEDs P410 P411 P711m P812 ccccccccscccesessecceecsseeeesecseceeecsseaeeeecsseeeesesseeeesenseaes 26 FBWC module LEDs P222 P420 P421 P721m P822 ccccccccccccsessseseceeeccesensesseeeeeeesesenseaeeeeeseees 27 Battery DOCK LEDS A E T E E A E 28 E E r T S S T T 30 Memory and storage capacity Conventions icsissscsnansdecdennsanesesenn tidied abarsnnncediuedseabacssusddiausdebudnssoubddeuabersanens 30 RAID conventi oN Seea seneesa eor a ei E a eeraa iri ae ae S 30 Smart Array Advanced Pack c coicrccasvesstien sees uetas Genser ededansa secs lass tadesnaneedidasdstndesbasededestbsacdebaradecebetacedd es 30 Required hardware cccccccssssssccssssscccssnsececceseeeseeseseeecseseeecseeaeesceseseeseeseseesecsaeeeeeeseeseseeseese
86. t or by using SPP and then shut down the server You can now reattach up to 277 hard drives and boot your server to run the SLES 11 SP2 operating system Battery pack service life The batteries in BBWC battery packs are a consumable material After 3 years of service batteries may not provide predictable data retention times If a battery fails completely the HP Smart Array controller detects this condition and automatically restricts write cache functions to protect user data To help ensure uninterrupted performance levels HP recommends replacing battery packs at 3 year intervals In NiMH batteries the charging and discharging processes create and recombine inert gases which can cause the button cell to swell in size by as much as 20 Battery packs are designed to stop charging before excess swelling occurs However if excess swelling does occur a pressure mechanism within the button cell releases these non toxic non corrosive gases before the cell incurs physical damage If this pressure release occurs the battery no longer charges properly and the storage solution reports a failed battery Specifications 36 Installation and configuration Procedures for controllers in a server To install a stand up controller in a server choose one of the following procedures Installing a stand up controller in an unconfigured server on page 37 Installing a stand up controller in a previously configured server on page 38 Ins
87. talling a stand up controller in an uncontigured server Unless the user chooses a different configuration option new HP ProLiant servers autoconfigure when powered up for the first time For more information about the autoconfiguration process see the server specitic user guide or the HP ROM Based Setup Utility User Guide These guides are available on the product Documentation CD iy IMPORTANT Do not power up the server until the hardware configuration is satisfactory as described in the procedure given in this section To install the controller in an unconfigured server 1 10 Install the controller hardware Installing the controller board on page 38 For server specific procedures see the server user guide If the controller supports external storage connect external storage devices to the controller Install physical drives as needed The number of drives connected to the controller determines the RAID level if the server autoconfigures at powers up unless the user chooses a different configuration option For more information see the server specitic user guide or the HP ROM Based Setup Utility User Guide Power up the external storage devices Power up the server Unless the user chooses a different configuration option the autoconfiguration process runs Verify the server firmware is the latest revision If necessary update the server firmware Updating firmware on page 45 Verify the controller firmwar
88. the Drive Status LED on the replacement drive changes to flashing or solid amber the rebuild process has terminated abnormally If an abnormal termination of a rebuild occurs identify the cause and appropriate corrective steps in Abnormal termination of a rebuild on page 85 Drive procedures 84 Abnormal termination of a rebuild If the activity LED on the replacement drive permanently ceases to be illuminated even while other drives in the array are active the rebuild process has terminated abnormally The following table indicates the three possible causes of abnormal termination of a rebuild None of the drives in the array have an One of the drives in the array has illuminated amber LED experienced an uncorrectable read error illuminated amber LED an illuminated amber LED now failed Each of these situations requires a different remedial action Case 1 An uncorrectable read error has occurred 1 Back up as much data as possible from the logical drive Z CAUTION Do not remove the drive that has the media error Doing so causes the logical drive to fail 2 Restore data from backup Writing data to the location of the unreadable sector often eliminates the error 3 Remove and reinsert the replacement drive This action restarts the rebuild process If the rebuild process still terminates abnormally 1 Delete and recreate the logical drive 2 Restore data from backup Case 2 The replacement drive has f
89. the clip detaches from the batteries The rest of the procedure depends on whether you are replacing a battery or adding one o If you are replacing a battery continue with the next step o If you are only adding an optional third battery go to step 9 7 Separate the batteries a Turn the batteries over b Pull the lip on the right battery case away from the edge of the adjacent battery case 1 c Slide the batteries apart 2 8 Dispose of the exhausted or faulty battery using environmentally approved procedures Battery replacement notice on page 93 Upgrade and replacement procedures 67 9 Position the new battery and the remaining good battery as indicated push them together and then slide them until they are aligned The batteries combine into one unit 10 Install the battery clip a Position the clip so that the hinges on the clip are next to the appropriate hinge pillars on the batteries b Hold the clip at about 30 degrees to the batteries c Push the clip at the hinges until the clip clicks into place 11 Reinstall the batteries a Hold the controller board near the DIMM socket and at the top and right edges to minimize bending of the board Upgrade and replacement procedures 68 b Position the batteries so that the pegs A on the underside of each battery are in the appropriate holes B on the controller board and pegs C are in slots D c Slide the batteries toward the board brack
90. the next step 6 Unplug the battery cable from the old battery 7 Connect the battery cable to the new battery 8 Place the new battery at the same site in the server that the old battery occupied 9 Close the access panel Upgrade and replacement procedures 48 Replacing the FBWC module on the P410 and P411 models eS eS SN SS Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Update the controller firmware See Updating firmware on page 45 Close all applications Power down the server Disconnect the power cord from the AC power source Disconnect the power cord from the server Remove or open the access panel If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 26 o If the amber LED is flashing data is trapped in the cache Restore system power and restart this procedure from step 1 o Ifthe amber LED is not illuminated remove the controller from the server and then continue with the next step Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the c
91. the server model name e HP Insight Diagnostics HP Insight Diagnostics is a tool that displays information about the system hardware configuration and performs tests on the system and its components including drives if they are connected to Smart Array controllers This utility is available on the SmartStart CD and also on the HP website http www hp com servers diags Installation and configuration 46 POST messages Smart Array controllers produce diagnostic error messages POST messages at reboot Many POST messages suggest corrective actions For more information about POST messages see the appropriate troubleshooting guide for your product Installation and configuration 47 Upgrade and replacement procedures Replacing the battery on the P212 P410 and P41 1 models Z CAUTION Do not use this controller with batteries designed for other controller models or the controller will malfunction and you could lose data If you use an unsupported battery for this controller a POST message might appear when you power up your server Close all applications Power down the server Disconnect the server from the AC power source Remove or open the access panel Observe the BBWC status LED Battery pack LEDs on page 28 o If the LED is blinking every two seconds data is trapped in the cache Restore system power and then repeat the previous steps in this procedure moa p pop o If the LED is not lit continue with
92. ther SAS or SATA and either hard drive or solid state drive e Use replacement drives that have a capacity equal to or larger than the capacity of the smallest drive in the array The controller immediately fails drives that have insufficient capacity In systems that use external data storage be sure that the server is the first unit to be powered down and the last unit to be powered up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up In some situations you can replace more than one drive at a time without data loss For example e In RAID 1 0 configurations drives are mirrored in pairs You can replace several drives simultaneously if they are not mirrored to other removed or failed drives e In RAID 50 configurations drives are arranged in parity groups You can replace several drives simultaneously if the drives belong to different parity groups If two drives belong to the same parity group replace those drives one at a time e In RAID 6 configurations you can replace any two drives simultaneously e In RAID 60 configurations drives are arranged in parity groups You can replace several drives simultaneously if no more than two of the drives being replaced belong to the same parity group To remove more drives from an array than the fault tolerance method can support follow the previous guidelines for removing several drives simultaneously and t
93. tolerance method can manage fault tolerance is compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors For example fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Instead if the screen displays unrecoverable error messages perform the following procedure to recover data 1 Power down the entire system and then power it back up In some cases a marginal drive will work again for long enough to enable you to make copies of important files Ifa 1779 POST message is displayed press the F2 key to re enable the logical volumes Remember that data loss has probably occurred and any data on the logical volume is suspect Make copies of important data if possible Replace any failed drives After you have replaced the failed drives fault tolerance may again be compromised If so cycle the power again If the 1779 POST message is displayed a Press the F2 key to re enable the logical drives b Recreate the partitions c Restore all data from backup To minimize the risk of data lo
94. ty ACU For registration procedures see the Configuring Arrays for HP Smart Array Controllers Reference Guide available on the controller Documentation CD or the ACU product page on the HP website http h18004 www1 hp com products servers proliantstorage software management acumatrix inde x html Required hardware For a list of Smart Array controllers that support SAAP see the SAAP product page on the HP website http www hp com go SAAP To support some controller features the controller may also require a hardware configuration that includes the following cache array accelerator options e A cache module that is 256 MiB or larger e A compatible battery pack or capacitor pack To obtain these options contact an HP authorized reseller or see the HP website http www hp com products smartarray Supported servers and server blades Use the following table to identify server and server blade support for HP Smart Array controllers Specifications 31 Conv Syed P700m 3 Gb s ProLiant G4 G5 server blades The P222 controller is not supported in the HP ProLiant ML350p Gen 8 server The P420 is not supported in slot 3 or slot 4 of the HP ProLiant ML350p Gen 8 server The P721m controller is not supported in expansion slot 1 of HP ProLiant Gen8 server blades t The HP P822 Smart Array Controller is not supported in all slots in all HP ProLiant Gen8 servers See the table below for slots that are not supported or
95. ure alert has been received and blue for this drive it also has been selected by a management application The drive is operating normally and it has been selected by a management application o cme ee o regularly 1 Hz Replace the drive as soon as possible on OF The dives nine bi is ot civ cen Flashing regularly Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Drive procedures 79 Online activity Fault UID LED Interpretation LED green amber blue Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding erasing or it is part of an array that is undergoing capacity expansion or stripe migration Flashing irregularly Amber flashing The drive is active but a predictive failure alert has been received regularly 1 Hz for this drive Replace the drive as soon as possible Flashing irregularly The drive is active and it is operating normally Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as po
96. vels 30 RBSU ROM Based Setup Utility 44 rebuild abnormal termination of 85 rebuild description of 83 rebuild time required for 84 regulatory compliance notices 90 93 94 replacing the batteries 48 54 56 65 replacing the cache module 48 49 50 51 55 60 63 64 70 73 77 replacing the capacitor pack 59 replacing the controller 70 required hardware 31 runtime LEDs 16 S SAS replacement 83 SATA replacement 83 Index 99 Smart Array Advanced Pack SAAP 30 spares battery pack partnumber 33 spares cable part numbers 40 stand up controller installing 37 static electricity 89 storage capacity convention 30 storage capacity increasing 86 storage devices connecting 40 41 supported servers 31 37 system maintenance tools 45 T Taiwan battery recycling notice 94 temperature requirements 32 troubleshooting 46 U unconfigured server installation in 37 40 upgrading drive capacity 86 Index 100
97. y expansion use ACU If the system uses hot pluggable drives and ACU runs in the same environment as the normal server applications you can expand array capacity without shutting down the operating system For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Drive procedures 87 The expansion process is illustrated in the following figure in which the original array containing data is shown with a dashed border and the newly added drives containing no data are shown unshaded The array controller adds the new drives to the array and redistributes the original logical drives over the enlarged array one logical drive at a time This process liberates some storage capacity on each physical drive in the array Each logical drive keeps the same fault tolerance method in the enlarged array that it had in the smaller array When the expansion process has finished you can use the liberated storage capacity on the enlarged array to create new logical drives Alternatively you can use ACU to enlarge extend one of the original logical drives Drive procedures 88 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or ot

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