HP t5710 Quick Reference Guide
Contents
1. Quick Reference Guide www hp com 3 17 Applications 3 18 www hp com Quick Reference Gvide 4 Control Panel extended selections The Control Panel is accessed by selecting Start Control Panel Some of the extended selections available on the Control Panel are discussed in the following sections E Control Panel File Edit View Favorites Tools Help ay G ta M Bd po Search lg Folders E Address e Control Panel y Ed E Control Panel d A Accessibility Add Hardware Display EWF e Switch to Category View Options Configuration Sen tes vw a gt E Folder Options Fonts HP DHCP HP Logon HP RAMDisk HP ThinState 0 Help and Support Settings U Manager Manager Capture 9 o Lh Y 2 Internet Keyboard Mouse Network Phone and Power Options Connections Modem Managem G D 9 v uu Printers and Regional and Scheduled Sounds and System Taskbar and Faxes Language Tasks Audio Devices Start Menu USB Storage Security Enhanced Write Filter Manager The Enhanced Write Filter Manager provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes the operating system and functional software components reside in flash memory The write filter also extends the life of the thin client by preventing excessive flash write activity It Quick Reference Guide www hp com 41 Control Panel extended selections gives2. Disable Commit a Start Removable Disk D E Control Panel if ramdisk JPG Paint _ 9 15 PM The EWF Status icon appears as a B red lock when disabled E green lock when enabled Wi yellow lock when the state is set to change on next boot In the event of a corrupted EWF state you must re flash the thin client with the standard shipping image provided on the Web For additional information see the HP Compaq Thin Client Imaging Tool white paper located at http h20000 www hp com bc docs support SupportManual cO 0485307 c00485307 pdf If you are logged on as Administrator you can change the status of EWF by right clicking the icon and selecting the desired EWF state 46 www hp com Quick Reference Guide Control Panel extended selections D HP RAMDisk Since EWF Manager console utility ewfmgr exe and the EWF status service execute separate code status changes by ewfmgr exe are not automatically reflected by the EWF status icon If you modify the EWF using the command line you must right click the icon you can then click anywhere on the screen to close the context menu to refresh the status icon display The status icon display is refreshed automatically when you make modifications through the EWF Control Panel applet The EWF applet always reflects the current status The RAMDisk is volatile memory space set aside for temporary data storage It is the Z drive shown in the My C
3. 13 Control Panel extended selections The following table lists the supported capture and deploy scenarios Capture 15720 15710 15710 1 1 1 2GHz 800MHz 512MB 1GB 256MB 512MB 256MB 512MB Flash Flash Flash Flash Flash Flash Z 15710 1 1 1 2GHz 512MB Flash 15710 256MB Flash 800MHz 512MB Flash ThinState Deploy To perform a ThinState deployment 1 Set the boot order in the F10 System Bios to USB boot 2 Attach the USB flash drive to the thin client unit you wish to deploy the captured image to and then power on the unit 3 Follow the on screen instructions HP ThinState Deploy Version x xx xxx Copyright c 2006 Hewlett Packard Development Company LP This utility will FORMAT your onboard thin client Flash disk and ERASE ALLDATA currently on the disk It will then RESTORE the operating system software device drivers and other HP provided software from the USB Flash Disk Do you want to continue Y N Are you sure that you want to run this utility Y N Validating the image Extracting the image Completed successfully xxx seconds a a to ao eee ee eee cas Pls D revnove Fe U d sh D SK Ond power cycie y MUT system now 4 14 www hp com Quick Reference Guide Control Panel extended selections After you remove the USB flash drive and cycle power to the system the image will unbundle This process can take between 10 12 minutes Do not interrupt or
4. 3 2 system time 2 5 T TeemNT Terminal Emulation 3 14 terminal emulation 1 6 text only print driver 6 3 thin client features 1 1 ThinState Capture 4 9 5 2 ThinState Deploy 4 14 5 2 Index 2 www hp com Quick Reference Guide Index time 2 5 troubleshooting applications 3 7 troubleshooting Microsoft Windows Firewall 3 7 U updates 1 2 upgrading images 5 2 USB to serial converter cable 6 1 user accounts 2 8 user desktop 1 2 User Manager 2 9 user profiles 2 9 using manufacturer print drivers 6 3 V volatile memory 2 6 WwW Web site Altiris 1 6 4 15 Citrix 3 11 Deploying Windows Firewall Settings 3 10 HP Compaq Thin Client Imaging Tool white paper 4 6 HP support 3 1 HP Sygate Security Agent and Symantec Embedded Security FAQs 3 3 Manually Configuring Windows Firewall 3 10 PC SAM 3 14 QuickSpecs 6 1 TechNet Windows HP Professional 3 10 unsafe file list for Internet Explorer 3 17 Using the Windows Firewall INF File 3 10 Windows Media Player 3 17 Windows XPe 1 3 Windows Firewall 3 3 Windows Media Player 3 17 Windows XPe Web site 1 3 write filter 2 7 writer filter 4 1 Z Z Drive 4 7 Quick Reference Guide www hp com Index 3 Index Index 4 www hp com Quick Reference Guide
5. 3 MB the thin client becomes unstable A write filter is used by the thin client for security and to prevent excessive flash write activity Changes to the thin client configuration are lost when the thin client is restarted unless the write filter cache is disabled or a commit command is issued during the current boot Quick Reference Guide www hp com 27 Configuration Saving files A session See the write filter topics in Chapter 4 in section Enhanced Write Filter Manager for instructions to disable the cache Enable the write filter when you no longer want permanent changes CAUTION The thin client uses an embedded operating system with a fixed amount of flash memory HP recommends that you save files that you want to retain on a server rather than on your thin client Be careful of application settings that write to the C drive which resides in flash memory in particular many applications by default write cache files to the C drive on the local system If you must write to a local drive change the application settings to use the Z drive To minimize writing to the C drive update configuration settings as described in Chapter 2 in section User accounts Mapping network drives Roaming profiles You can map network drives 1f you log on as either Administrator or User To keep the mappings after the thin client is rebooted 1 Disable the write filter cache during the current boot sessio
6. My Computer My Network Places Quick Reference Guide www hp com 2 13 Configuration 2 14 www hp com Quick Reference Guide 3 Applications The XP Embedded image that ships with your thin client has the following preinstalled applications Sygate Firewall Citrix Program Neighborhood Microsoft RDP HP PC Session Allocation Manager SAM Client TeemNT Terminal Emulation Altiris Client Agent Internet Explorer Windows Messenger Media Player Macromedia Flash Player Access to the following applications is limited to the Administrator logon account B Sygate Firewall Altiris Client Agent B Macromedia Flash Player Additional applications in the form of add ons are provided and can be downloaded from the HP Web site Check the HP support site for these applications or for other important updates or documentation http welcome hp com country us en support html Quick Reference Guide www hp com 3 1 Applications Sygate firewall HP s XPe SP2 image includes a Sygate firewall f HP Sygate Security Agent File Security Tools View Help amp 8 Logs Security Test Help Running Applications Hide Broadcast Traffic LSA Shell E a E ACIntUsr Generic Host AClient Int Esport Process for Show Message Console Security Status Normal HP Sygate Security Agent provides a customizable firewall that helps
7. Name Administrative Logon Actions Clear Event Logs at Logon Quick Reference Guide www hp com 21 Configuration Manual logon To save changes be sure to disable the write filter cache or issue the commit command anytime during the current boot session See Chapter 4 in section Enhanced Write Filter Manager for information about and instructions for disabling the write filter Enable the write filter when you no longer want permanent changes Enabling automatic logon bypasses the Log On to Windows dialog box To log on as a different user while auto logon is enabled press and hold Shift while clicking Start Shut Down Log Off This displays the Log On to Windows dialog box and allows you to manually enter the logon information When automatic logon is disabled thin client startup displays the Log On to Windows dialog box Type the logon information in the User Name and Password text boxes Note the following E Fora user account the factory default user name and password are both User B For an administrator account the factory default user name and password are both Administrator E For security purposes HP recommends that you change the passwords from their default values An administrator can change passwords by pressing Ctrl Alt Del to open the Windows Security dialog box and then selecting Change Password You cannot change the password when logged on as a user mM Passwords
8. Peripherals Audio You can redirect audio from applications to the audio jacks on the thin client You control the level externally such as by a 600 ohm potentiometer control and driving speakers requires a power booster You can adjust the volume using the sound icon in the task bar system tray You can single click on this icon to open the master volume control or double click to open the volume control application dialog box 64 www hp com Quick Reference Guide A accounts user 2 8 adding ports to Windows Firewall 3 9 printers 6 3 programs 3 9 Administrative Tools 2 12 Administrator desktop 1 4 logon 2 3 Agent 3 2 Altiris Client Agent 3 15 Altiris Deployment Solution 1 6 5 1 applications 3 1 audio 6 4 automatic logon 2 1 C cable 6 1 changing the password 2 2 Citrix 3 11 Citrix ICA 1 5 command line tool 4 3 configuring Microsoft Windows Firewall 3 3 Control Panel 4 1 converter cable 6 1 creating user account 2 8 D default passwords 2 2 desktop 1 2 Index administrator 1 4 user 1 2 DHCP Settings Update Client 4 8 DOK 4 11 Drive C 2 7 Drive Z 2 6 4 7 drives 2 6 Drive C and flash 2 7 Drive Z 2 6 E Enhanced Write Filter 2 4 command line tool 4 3 status tool 4 6 user interface 4 4 Enhanced Writer Filter Manager 4 1 EWF 2 4 F failure symptoms 3 8 features 1 1 firewall 3 2 3 3 flash 2 7 H HP Compaq Thin Client Imaging Tool 5 3 HP DHCP Settings Update Client
9. care when changing configuration settings of the factory installed applications l 2 10 11 12 13 Log in as Administrator Open the Administrative Tools window by clicking Start gt Control Panel Performance and Maintenance Administrative Tools Double click User Manager to open the Local Users and Groups window Double click the Users folder to view the contents in the right pane Click Action in the menu bar and then select New User This opens the New User dialog box Type in the user name and password then and select the attributes you want Click Create and then click the Close command button In the Local Users and Groups window select highlight the Users folder in the left pane In the right pane double click the name of the user just created This opens the user name Properties tabbed dialog box Open the Member Of tab dialog Click Add This opens the Select Groups dialog box Type Administrators in the Enter the Object Names to Select field This enables the Check Names command button Click Check Names and then click OK The newly created user is now a member of both the administrators and users groups and should match the privileges of the default user account Quick Reference Guide www hp com 2 11 Configuration Regional and Language Options The keyboard language options are preset at the factory Should you need to make a change
10. cycle power to the unit during this process You may use the captured image flash ibr found in the USB flash drive in combination with Altiris Deployment Solution to remotely image multiple thin client units You must use flash ibr in conjunction with HP s ThinState Deploy utility e g ibr exe Flash ibr is not compatible with Altiris rdeploy exe or rdeployt exe utilities Please consult the HP Compaq Thin Client Imaging Tool at http h20000 www2 hp com bc docs support SupportManual cO 0485307 c00485307 pdf For more information about Altiris see http www altiris com Quick Reference Guide www hp com 4 15 Control Panel extended selections 4 16 www hp com Quick Reference Guide 5 Administration and image upgrades This section highlights and discusses the Remote Administration capabilities and firmware upgrade methods applicable to your thin client Altiris Deployment Solution software The Altiris Deployment Solution software is a full featured remote administration tool set It accesses the thin client through the Altiris remote Agent and PXE server utilities installed on the thin client Altiris allows you to perform the thin client administration functions including firmware upgrades without requiring an administrator to visit the individual thin client sites For more information about Altiris see http www altiris com Add on upgrades If you want to install an add on module you can u
11. extended selections Once the right DOK size is attached the following screen displays CPI Hem ui Formot USB Flash Drive Select Target USB Flesh Drive USB FLASH DRIVE 34CE 1024 MB G v The grophical portion of this wizord hos completed After clicking the Copture button HP ThinState Copture will prep ore the local thin client image for copture and then reboot to the USB flesh drive to copture the some imoge DO NOT REMOVE THE USB FLASH DRIVE UNTIL INSTRUCTED 4 Click Capture The following warning displays Format USB Flash Drive Warning All data on USB FLASH DRIVE 34CE 1908 MB G Y will be lost Proceed with format 5 Click Yes The ThinState Capture tool formats and makes the USB flash drive bootable ThinState Capture will now reboot the system 4 12 www hp com Quick Reference Guide Control Panel extended selections After you performi these actions the ThinState Capture tool displays the following screen Please follow the on screen instructions This utility wil capture the image of the onboard thin dient Flash disk and store it onto the attached USB Flash disk Capturing the image Completed successfully Gox seconds h Ecl od I pem Bpusew t 3n LASK Ord press oymy ky TO PODOOT You can now use the USB flash drive to deploy the captured image to another HP thin client of the exact same model and hardware Quick Reference Guide www hp com 4
12. network This service provides an easy to use integrated tool that allows remote management of thin clients throughout their life cycle including initial deployment ongoing management and software deployment You must install the Altiris Deployment Solution on a Windows 2000 2003 Server or a workstation capable of logging on as administrator to a domain that provides specified network services which can access a software repository for your thin client The Altiris Deployment Solutions software uses a Preboot Execution Environment PXE session and protocol to reimage or recover your thin client PXE upgrade services are built into the Altiris Deployment Solution For additional information about the Altiris Deployment Solution refer to the Altiris Web site at www altiris com documentation and review the Altiris Deployment Solution User Guide www hp com Quick Reference Guide 2 Configuration Logging on You can log on to your thin client either automatically or manually Automatic logon The default for the XPe based thin client is automatic logon The administrator can use the HP Windows Logon Configuration Manager in the Control Panel to enable disable auto logon and change the auto logon user name password and domain Only the administrator account can change auto logon properties Gl Windows Logon Configuration Enable Autologon Default User Name User Default User Password ecce Default Domain
13. protect your computer from intrusion and misuse whether malicious or unintentional The firewall detects and identifies known Trojans port scans and other common attacks and in response selectively allows or blocks the use of various networking services applications ports and components HP Sygate Standalone Agent has the ability to allow or block any port or protocol inbound or outbound by either application or traffic signature The Agent not only blocks according to these parameters but can also link them with logical and or conditional statements increasing the scope and flexibility of polices that you can apply The Agent can also block and apply policy to custom protocol adapters enabling enterprises to use custom network enabled applications and to block applications that circumvent the TCP IP stack with custom protocol adapters 3 2 www hp com Quick Reference Guide Applications Additional information about the Sygate Firewall is available in the HP Sygate Security Agent and Symantec Embedded Security Frequently Asked Questions white paper at http h20000 www2 hp com bc docs support SupportManual cO 0632596 c00632596 pdf Microsoft Windows Firewall On by default An improved Microsoft Windows Firewall previously known as Internet Connection Firewall or ICF is available from HP as an add on The firewall is enabled by default after you install the add on The Microsoft Windows Firewall is provid
14. that the port numbers will not change If the port numbers used greater than 1024 the application may be using a range of ports so opening individual ports may not resolve the issue reliably Quick Reference Guide www hp com 3 9 Applications Once you have the port number and protocol add an exception for that port To add a port exception 1 Open Windows Firewall and click the Exceptions tab 2 Click Add Port to display the Add a Port dialog box a Type the Port Number b Choose TCP or UDP protocol c Give the port exception a descriptive name in the Name field 3 Click Change Scope to view or set the scope for the port exception and then click OK 4 Click OK to close the Add a Port dialog box 5 Click to enable the port Additional resources Refer to the following resources for additional Microsoft Windows Service Pack 2 and Microsoft Windows Firewall information TechNet Windows XP Professional Web site http www microsoft com technet prodtechnol winxppro default mspx Manually Configuring Windows Firewall in Windows XP Service Pack 2 http www microsoft com technet community columns cableguy cg0204 mspx Using the Windows Firewall INF File in Microsoft Windows XP Service Pack 2 http www microsoft com downloads details aspx FamilyID cb 307a1d 2197 4e63 a58 1 bf25685b4c43 amp displaylang en Deploying Windows Firewall Settings for Microsoft Windows XP with Service Pack 2 http www mic
15. the appearance of read write access to the flash by employing a cache to intercept all flash writes and returning success to the process that requested the I O The intercepted flash writes that are stored in cache are available as long as the thin client remains active but are lost when you reboot or shut down the unit To preserve the results of writes to the registry favorites cookies and so forth transfer the contents of the cache to the flash on demand using the Altiris Deployment Solution software or manually using the Enhanced Write Filter Manager After you disable the write filter all future writes during the current boot session are written to the flash with no further caching until reboot You can also enable disable the write filter using the command line Always enable the writer filter after you have made all of your permanent changes The administrator should periodically check the status of the cache and reboot the thin client if the cache is more than 80 percent full 72 CAUTION Never disable the write filter cache if it is more than 80 percent full Access to the Enhanced Write Filter is limited to the Administrator account Q To avoid flash corruption when administering the thin client for permanent changes HP strongly recommends that you disable the write filter cache before making permanent modifications to the system Remember to enable the writer filter after making all of your changes The fo
16. the keyboard language selection is made through the Regional and Language Options selection in the Control Panel From this program you can select the type of keyboard you are using as well as the layout IME settings Regional and Language Options Bac fishens D Regional Options Languages Advanced Standards and formats This option affects how some programs format numbers currencies dates and time Select an item to match its preferences or click Customize to choose your own formats fenaish United States V Samples Number 123456 783 00 Currency 123 456 783 00 Time 8 51 46 PM Short date 5 18 2006 Long date Sunday June 18 2006 2 Location To help services provide you with local information such as news and weather select your present location u nited States 2 12 www hp com Quick Reference Guide Configuration Administrative Tools Click the Administrative Tools icon in the Control Panel gain access to the available administrative tools Me Administrative Tools File Edit View Favorites Tools Help Q re d yo Search Es Folders E Address lag Administrative Tools File and Folder Tasks a a imi D i Computer desktop ini EWF Manager HP DHCP HP Logon E Share this folder horari Updat e Other Places f E Control Panel HP Ramdisk User Manager Manager E My Documents Shared Documents ij
17. to add program and port exceptions to permit certain types of inbound traffic The exception settings specify the set of computers for which this port program is open You can specify three different modes of access Q Any computer including those on the Internet Q My network subnet only A Custom list Windows Firewall x General Exceptions Advanced Windows Firewall is on and blocking incoming network cormections with the exception of the programs and services checked below Adding more exceptions to this list may increase your sacurly risk Programs and Services Name B File ard Printer Sharing El Remote Assistance C Remote Desktop O UPnP framework M Windows Messenger Pan Display a noblication when Windows Frewell blocks a program the iiskt of alos ee Quick Reference Guide www hp com 3 5 Applications Display a notification when the Windows Firewall blocks a program is selected by default You can set a scope for each exception For home and small office networks it is recommended that you set the scope to the local network only where possible This will enable computers on the same subnet to connect to the program on the machine but drops traffic originating from a remote network Advanced Tab Enables you to configure the following functions Q Network Connection Settings Select connection specific rules which apply per network interface U Security Logging Create a log fi
18. 4 8 HP RAMDisk 4 7 HP support Web site 3 1 HP Sygate Standalone Agent 3 2 l ICA 1 5 Quick Reference Guide www hp com Index 1 Index image capture 4 9 image deployment 4 14 image upgrades 5 2 imaging 5 3 Internet 1 1 Internet Explorer 3 16 L language options 2 11 local drives 2 6 log on as Administrator 2 3 logging off 2 3 logon automatic 2 1 manual 2 2 Logon Configuration Manager 2 1 M Macromedia Flash Player 3 17 manual logon 2 2 manufacturer print drivers 6 3 mapping network drives 2 7 Media Player 3 17 memory 2 6 Microsoft Internet Explorer 3 16 Microsoft RDP 1 5 3 12 Microsoft Windows 3 2 3 3 Microsoft Windows Firewall 3 3 3 7 3 8 3 9 configuring 3 3 gathering configuration information 3 7 monitor saver 2 4 multimedia 1 1 O on by default 3 3 P password 2 2 password changing 2 2 PC SAM 3 13 peripherals 6 1 ports Windows Firewall 3 9 power management 2 4 Preboot Execution Environment 5 2 preinstalled applications 3 1 print drives 6 3 printers 6 2 profiles 2 9 PXE 5 1 5 2 R RAMDisk 4 7 RDP 1 5 regional options 2 11 Remote Desktop Connection 3 12 requirements server 1 5 restarting 2 3 roaming profiles 2 8 S saving files 2 7 security 1 1 Security Center 3 3 server requirements 1 5 services session 1 5 Session Allocation Manager 3 13 session services 1 5 shutting down 2 3 status tool 4 6 Sygate firewall 3 2 Sygate Standalone Agent
19. O invent Quick Reference Guide Microsoft Windows XPe based Thin Clients 15 10 amp 15720 Document Part Number 253378 008 July 2006 This guide supplements the standard Microsoft Windows XPe documents supplied by Microsoft Corporation This document highlights the differences enhancements and additional features provided with this terminal Microsoft MS DOS Windows and Windows NT are trademarks of Microsoft Corporation in the U S and other countries O 2006 Hewlett Packard Development Company L P The information in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Quick Reference Guide Microsoft Windows XPe based Thin Clients 5710 amp 15720 Eighth Edition July 2006 Document Part Number 253378 008 Contents Contents Contents Introduction Updates Pm 1 2 The XPe desktop ille RR a ee SER DERE Ode heey Gea aes 1 2 User desk
20. are case sensitive but user names are not B The administrator may create additional user accounts using the User Accounts utility available in the Administrative Tools option in Control Panel However due to local memory constraints you should keep the number of additional users to a minimum For more information see Chapter 2 in section User accounts 22 www hp com Quick Reference Guide Configuration Administrator logon access To access Administrator logon regardless of the state of the thin client user mode While holding down Shift use the mouse to initiate logoff of the User invoked from the Start menu The screen for Administrator logon displays Q The default username and password for the Administrator account is Administrator The default user name and password for the User account is User You can use the HP Windows Logon Configuration Manager to permanently modify the default login user Located in the Control Panel only the Administrator can access this application Logging off restarting and shutting down the thin client To restart shut down or log off from the thin client click Start gt Shut Down From the Shut Down dialog box select the desired action and then click OK Shut Down Windows Copyright 1985 2001 Microsoft Corporation hy What do you want the computer to do Shut down Log off Administrator Shut down Restart Quick Reference Guide www hp co
21. connection bar in full screen mode Show desktop backaround Show contents of window while dragging Show windows and menu animation Show themes Cache bitmaps Save settings Quick Reference Guide www hp com 3 13 Applications HP SAM becomes the control point in managing a CCI deployment Specifically it manages the assignment of Microsoft Remote Desktop connections from a user s access device thin client to Remote Desktop sessions blade PCs Whether the session resides on a dedicated physical blade or resides together with other sessions on a virtual hardware platform the HP SAM system can make these desktop sessions available to users as they are needed For more information about PC SAM see http h71028 www7 hp com enterprise cache 323204 0 0 225 1 21 html2jumpid reg_R1 002 USEN TeemNT Terminal Emulation All t57x0 thin client models include third party terminal emulation software to support computing on legacy platforms The software uses the Telnet protocol to communicate with the computing platform Refer to the terminal emulation documentation supplied separately for instructions By default you can access the TeemNT Connection Wizard and the TeemNT Emulator from Start gt All Programs Type Connect To TCP IP Connect Cancel Telnet Options Q Local Pause VT500 7 Bit 1 1 001 001 Overstrike Mode j 3 14 www hp com Quick Reference Guide Applications TE Client Con
22. e Capture tool is a very simple wizard based tool that can be used to capture an HP thin client XP Embedded image which can then be deployed to another HP thin client of identical model and hardware For more information about the ThinState Capture tool see Chapter 4 in section ThinState Capture 5 2 www hp com Quick Reference Guide Administration and image upgrades HP Compaq Thin Client Imaging Tool The HP Compaq Thin Client Imaging Tool is part of the Softpaq deliverable that contains the original factory image for the HP Compaq t5000 thin client You can use this utility to restore the original factory image to your thin client This utility allows you to perform the following options B Generate an ISO image to use with CD creation software to create a bootable CD for deployment using a USB CD ROM drive B6 Create a bootable flash image on a USB drive key B Unbundle the image to a directory for use in a custom deployment scenario or PXE image For additional information about this utility and its uses visit the HP Web site at http h20000 www2 hp com bc docs support SupportManual cO 0485307 c00485307 pdf Quick Reference Guide www hp com 53 Administration and image upgrades 54 www hp com Quick Reference Guide 6 Peripherals Depending on the ports available the thin client can provide services for USB serial parallel and PCI devices as long as the appropriate software is ins
23. eatures and functions The desktop that displays when you are logged on as a user is a standard Windows XP desktop with the exception that the only icons displayed are for the Citrix Program Neighborhood Microsoft RDP and Internet Explorer These selections are also available from the Start menu You can open the terminal emulator application from Start Programs Links to remote ICA NFuse published applications may also be listed on the Start menu and or displayed as icons on the desktop Refer to the Citrix documentation for information and instructions www hp com Quick Reference Guide Introduction For information about the functionality of the standard Windows XPe desktop and Start menu items refer to the applicable Microsoft documentation at http msdn microsoft com embedded windowsxpembedded default aspx For the Web addresses of the Citrix Program Neighborhood and Microsoft RDP help documents see Chapter 3 in section Citrix Program Neighborhood The Control Panel available by clicking Start Control Panel provides access to a limited set of resources for changing Windows XPe user preferences You must log on as Administrator to access the extended set of system resources Right clicking the mouse when the pointer is on a user s desktop background does not open a pop up menu You may copy and paste text between a remote session and local computer using standard copy and paste me
24. ed only as an add on and is not included in the image Before installing the Microsoft Windows Firewall you must remove the Sygate Firewall A Sygate Firewall removal add on is available at http h18007 www1 hp com support files ThinClients us downloa d 22630 html After you install the add on Windows Firewall is turned on by default for all network interfaces On by default also protects new network connections as they are added to the system This could break application compatibility if the application by default does not work with stateful filtering Configuring Microsoft Windows Firewall To provide the best security and usability Windows Firewall provides the ability to add exceptions for applications and services so that they can receive inbound traffic To configure Windows Firewall open the firewall from Control Panel You can also access the firewall configuration from the Advanced tab in Network Connection properties Security Center is not in the image Once you apply the Windows Firewall the FIREWALL CPL control panel applet is only available for the Administrator account Quick Reference Guide www hp com 3 3 Applications Windows Firewall is helpingto protect your PC Windows Firewall helps peotect your computer by preventing unauthorized users from gaining access to your computer through a network or the Internet Y On recommended This setting blocks all outside sources from connecting to
25. ents 2 12 Applications Sygate lirewall sere a cae ade Wie Ra eda bed odes ia aa eder des 3 2 Microsoft Windows Firewall 0 0 0 cece ccc I 3 3 On by detault ui saa tae A ae ROLE aedad saa as viia 3 3 Configuring Microsoft Windows Firewall 0 0 0 0 0 eee eee eee eee 3 3 Gathering configuration information 0 0 rasero rerne 3 7 Troubleshooting applications 2 0 0 0 cece eee eee eee 3 7 Failure symptoms s eie ORA dalek ea eee eae a ee 3 8 Resolution cocos ee RR da ee ed ee eed E ed oes 3 8 Adding a program sese eoe hee ee ae ee ee 3 9 Adding port oi nei cet usse Re ee eee hig ie ee es 3 9 Additional resources tuerca ede doe ead ons te ee a eee ba ed 3 10 Citrix Program Neighborhood 0 0 0 ccc cece eee 3 11 Remote Desktop Connection 3 12 HP PC Session Allocation Manager SAM Client 0 00 0000 a ee 3 13 TeemNT Terminal Emulation lleeeeeeee ee eee 3 14 Altiris Client Agent 15x rm eL gigantea RR PV Ea ei Eas 3 15 Microsoft Internet Explorer 0 0 0 0 0 cece eee eh 3 16 Windows Media Player9 0 2c cece ect teen nes 3 17 Macromedia Flash Player 0 2 cece cece eee een ee 3 17 Control Panel extended selections Enhanced Write Filter Manager sslsleeeeeee eens 4 1 Enhanced Write Filter Manager command line control o o o o 4 3 Enhanced Write Filter user interface 0 cece eee eee eee 4 4 Enhanced Wri
26. f you need more browser resources 3 16 www hp com Quick Reference Guide Applications Service Pack 2 makes Microsoft Internet Explorer 6 0 much more secure Internet Explorer has more control over the execution of all content including a built in facility to manage pop up windows Furthermore Internet Explorer now prevents scripts from moving or resizing windows and status bars to hide them from view or obscure other windows Windows XPe Service Pack 2 added a block unsafe file transfers feature to Windows Messenger For a list of files generally considered unsafe see Information About the Unsafe File List in Internet Explorer 6 on the Microsoft Web site at http go microsoft com fwlink Linkld225999 Windows Media Player 9 Version 9 of the Windows Media Player contains security performance and functionality improvements For more information about improvements to Windows Media Player refer to the Windows Media Player home page at http www microsoft com windows windowsmedia player 9series default aspx Macromedia Flash Player Macromedia Flash Player is the agent for rich Web experiences across multiple platforms With Macromedia Flash Player Web users worldwide can view and interact with content developed in Macromedia Flash Some Web sites require newer versions of the player To install newer players administrator must temporarily increase the RamDisk to 64MB using the HP Ramdisk control panel applet
27. he time area in the task bar or double click the Date and Time icon in the Control Panel Local drives The following sections describe the local drives located on the thin client 2 6 www hp com Quick Reference Guide Configuration Drive Z My Computer y File Edit View Favorites Tools Help 3 y y Search E Folders E Address tj My Computer Ni en A Files Stored on This Computer System Tasks a E View system Shared Documents f Administrator s Documents information 45 Add or remove programs G Change a setting e User s Documents Other Places Hard Disk Drives X My Network Places E My Documents lt a Local C E Shared Documents E Control Panel Details RAMDrive 2 Local Disk File System FAT Free Space 13 4 MB Drive Z is the onboard volatile memory Ms ramdrive on the logic board of the thin client Because drive Z is volatile memory HP recommends that you do not use this drive to save data that you want to retain For Ramdisk configuration instructions see Chapter 4 in section HP RAMDisk For information about using the Z drive for roaming profiles see Chapter 2 in section Roaming profiles Drive C and flash A Drive C is in the onboard flash drive HP recommends that you do not write to drive C as writing to drive C reduces the free space on the flash CAUTION If the available free space on the flash drive is reduced to below
28. ion about this softpaq 2 4 www hp com Quick Reference Guide Configuration Power management A Monitor Saver turns off the video signal to the monitor after a designated idle time allowing the monitor to enter a power saving mode Parameters for this mode are available by right clicking on the desktop background and selecting Properties gt Screen Saver gt Power Power Management Options m Power Saving Options Turn off monitor After 15 Minutes System time After power off clock time is not lost as long as the power source remains plugged in You can manually set the local time or you can automatically set the local time utility to synchronize the thin client clock to a time server at a designated time Quick Reference Guide www hp com 25 Configuration Date and Time Properties PX Date amp Time Time Zone Internet Time Automatically synchronize with an Internet time server time windo TE nl v Update Now time win d ows COM time nist gov An error occurred getting Ehe status oF Ehe last synchronization The RPC server is unavailable Synchronization can occur only when your computer is connected to the Internet Learn more about time synchronization in Help and Support Center Q You should maintain correct time because some applications may require access to the local thin client time To open the Date and Time Properties dialog click on t
29. ion about all protected volumes and performs a command such as disable enable and commit on each volume if specified Quick Reference Guide www hp com 4 3 Control Panel extended selections commit Commits all current level data in the overlay to the protected volume and resets the current overlay value to 1 You can combine commit with the disable command to commit and then disable disable Disables the overlay on the specified protected volume enable Enables the Enhanced Write Filter so that data written to the protected media is cached in the overlays The current overlay level becomes 1 as soon as EWF is started and a new overlay is created at level 1 commitanddisable Combination of the commit and disable commands This command commits data in the overlay upon shutdown and disables EWF after the system reboots Enhanced Write Filter user interface In addition to the DOS command line tool the Windows XP Embedded image includes an Enhanced Write Filter EWF user interface You can access the EWF interface through the Control Panel or the Administrative Tools option for the administrator 4 4 www hp com Quick Reference Guide Control Panel extended selections EWF Configuration Protected Volume Name ADevice HarddiskVolumel Protected Volume ID B5 1B C6 90 00 7E 00 Q0 00 00 00 00 00 00 00 00 State Overlay Configuration Overlay Type RAM Disable EWF Boot C
30. l Services Client application on the thin client accesses Microsoft Terminal Services You can make Microsoft RDP available on the network using any of the following services B Microsoft Windows 2000 2003 Server with Terminal Services installed HM Microsoft Windows Server 2000 2003 Quick Reference Guide www hp com 1 5 Introduction If a Windows 2000 2003 server is used for both of these session services ICA and RDP a Terminal Services Client Access Licenses TSCAL server must also reside somewhere on the network Client Access licenses permit clients to use the terminal file print and other network services provided by Windows 2000 2003 Server The server grants temporary licenses on an individual device basis that are good for 90 days Beyond that you must purchase TSCALs and install them in the TSCAL server You cannot make a connection without a temporary or permanent license For additional information about Microsoft Terminal Services see the Microsoft Web site pi A microsoft com windows2000 technologies terminal def ault asp Terminal emulation support All t57x0 thin client models include third party terminal emulation software to support computing on legacy platforms The terminal emulation software uses the Telnet protocol to communicate with the computing platform Support service Altiris Deployment Solution The Altiris Deployment Solution support service is available for your thin client
31. l text and graphics functionality from the printer To do this you must install the print driver on the server and the text only driver on the thin client see the following section 6 2 www hp com Quick Reference Guide Peripherals Adding printers using generic text only print driver Follow these steps to add a printer using the text only print driver Connect the printer to the parallel port 1 NOD 0 N DW 11 Choose Printers and Faxes from the Start gt Settings menu 2 Select Add a Printer to open the Add Printer Wizard 3 Click Next in the first panel of the wizard 4 5 Verify that the Automatically Detect and Install my Plug and Select Local printer configured to this computer Play Printer check box is not selected Click Next Select Use the Following Port Select the appropriate port from the list and then click Next Choose the manufacturer and model of the printer and then click Next Use the assigned default name or other name for the printer and then click Next Select Do Not Share this Printer and then click Next 12 13 Choose whether to print a test page and then click Next Click Finish Using manvfacturer print drivers Install the driver provided by the manufacturer and follow the manufacturer s instructions Be sure to disable the write filter or issue the commit command to save the installation Quick Reference Guide www hp com 6 3
32. le for troubleshooting 1 ICMP With Global Internet Control Message Protocol ICMP the computers on a network can share error and status information U Default Settings Restore Windows Firewall to a default configuration 3 6 www hp com Quick Reference Guide Applications General Exceptions Advanced Network Connection Settings Windows Firewall is enabled foc the connections selected below To change sellings for an individual connection select il and then click Seltings M Local Area Connection Settings Securily Loggng You cen create a log Ire for troubleshooting purposes Sellings ICMP With Internet Control Message Protocol ICMP the computers on a network can share error and stalus infomation Settings Default Settings To estoce all windows Firewall callings to a default Restore Defaults state click Restore Defauks Restore Defaults g noel Gathering configuration information To examine the current policy configuration for Windows Firewall you can use the following command netsh firewall show configuration Troubleshooting applications Modifying an application to work with a stateful filtering firewall is the ideal way to resolve issues This is not always possible so the firewall provides an interface for configuring exceptions for ports and applications Quick Reference Guide www hp com 3 7 Applications Failure symptoms Failures related
33. llowing section describes how you can manipulate the write filter through the command line 4 2 www hp com Quick Reference Guide Control Panel extended selections Enhanced Write Filter Manager command line control A CAUTION Terminal Administrators should use Microsoft Windows NT file security to prevent undesired usage of these commands CAUTION When using the commit command all the temporary contents are permanently written to the flash memory Because the Enhanced Write Filter Manager commands are executed on the next boot you must reboot the system for the command to take effect Windows XPe includes the Enhanced Write Filter EWF console application command line tool Ewfmgr exe which you can use to issue a set of commands to the EWF driver report the status of each protected volume overlay and report the format of the overall EWF configurations By including the EWF Manager console application component in your configuration and building it into your image you enable use of Ewfmgr exe and the corresponding commands To use the Enhanced Write Filter Manager using the command line 1 Select Start gt Run gt Open 2 Type CMD in the Open field to access the system DOS prompt 3 Click OK 4 Type ewfmgr c 5 Press Enter Using the ewfmgr lt drive letter gt boot command syntax use the following commands in the boot command variable of the command line Displays informat
34. m 2 3 Configuration zB You may also log off or shut down using the Windows Security dialog box Press Ctrl Alt Del to open the dialog Q If automatic logon is enabled when you log off without shutting down the thin client immediately logs on the default user For instructions for logging on as a different user see Chapter 2 in section Logging on The following utilities are affected by logging off restarting or shutting down the thin client E Enhanced Writer Filter B Power Management B System Time Enhanced Write Filter For detailed information about the Enhanced Write Filter see Chapter 4 in section Enhanced Write Filter Manager If you want to save changes to system configuration settings you must disable the write filter cache or issue the commit command during the current boot session Otherwise the new settings will be lost when the thin client is shut down or restarted Enable the write filter when you no longer want to make permanent changes The write filter cache contents are not lost when you log off and on again as the same or different user You may disable the write filter cache after the new logon and still retain the changes A user logon account does not have write filter disabling privileges this is a local or remote administrator function Q A softpaq is available that allows you to synchronize client passwords without disabling EWF See www hp com for more informat
35. me of the computer or choose a computer from the drop down list Computer User name Administrator Password Domain C Save my password Connection settings pe Save current settings or open saved connection 2 3 12 www hp com Quick Reference Guide Applications HP PC Session Allocation Manager SAM Client The Consolidated Client Infrastructure CCI solution from HP centralizes desktop computing and storage resources into easily managed highly secure data centers while providing end users the convenience and familiarity of a traditional desktop environment Additionally companies have long used server based computing SBC to create virtual instances of desktop applications on a server that multiple remote users can access HP s CCI offers a new alternative for virtualizing the desktop Part of the CCI solution is the HP PC Session Allocation Manager HP SAM and is an extension the HP SAM client HP SAM client is included in the latest HP Thin Client XP Embedded image and can be accessed from Start Programs HP SAM Client DU PC Session Allocation Client jJ 2006 Hewlett Packard Development Company LP SAM Server User name Administrator Domain HP ND8P63E2B9M6 TALE Display Audio Miscellaneous Connection type Local Area Network Screen Resolution Full screen Color depth 24 bit High v Display the
36. n or issue the commit command 2 Select Reconnect at Logon Because a user logon cannot disable the write filter cache you can retain the mappings by logging off the user do not shut down or restart and logging back on as Administrator and then disabling the write filter You can also assign the remote home directory by using a user manager utility or by other means known to administrators Write roaming profiles to the C drive The profiles need to be limited in size and will not be retained when the thin client is rebooted 2 8 www hp com Quick Reference Guide Configuration Q For roaming profiles to work and be downloaded there must be sufficient flash space available In some cases it may be necessary to remove software components to free up space for roaming profiles User accounts This section describes how to create a new user account and user profile Creating a new user account CAUTION Make sure to disable the write filter cache during the boot session in which a new account is created Remember to enable the write filter after saving all of your permanent changes to flash You must log on as Administrator to create user accounts locally or remotely Due to local flash disk space constraints you should keep the number of additional users to a minimum Use the User Manager utility to create new user accounts To access this utility click Control Panel gt Performance and Maintenance g
37. nection Wizard Connection Information Connection Name Emulation WT500 7 Bit X VT Terminal ID via20 y Intemational Settings Cursor Moves Right to Left Operating Language English X Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network The agent carries out assignments and reports the status of individual thin clients to the Altiris server Quick Reference Guide www hp com 3 15 Applications Altins Client Service Properties Server Connection Access Security Log File Proxy Startup Shutdown 4 y Connect directly to this Deployment Server lt E Address Hostname 150 0 0 8 Port 402 Enable key based authentication to Deployment Server Deployment Agent will require a key file in order to connect to Deployment Server C Discover Deployment Server using TCP IP multicast v Refresh connection after idle fi hours y Abort file transfers if rate is slower than uni Kl Cancel Microsoft Internet Explorer Version 6 0 of the Microsoft Internet Explorer browser is installed locally on the thin client The Internet options settings for the browser have been preselected at the factory to limit writing to the flash memory These settings prevent exhaustion of the limited amount of flash memory available and should not be modified You may access another browser through an ICA or RDP account i
38. of Citrix Program Neighborhood Microsoft RDP and TeemNT Familiar Windows XP Professional user interface Improved security Q Sygate Symantec Firewall and antivirus Q Microsoft Firewall Q Locked down protected Flash drive Multimedia Q Windows Media Player Q Midi Add on Q Windows Messenger Q Macromedia Flash Internet browsing Q Internet Explorer 1 Adobe Acrobat Add on Q Sun JVM Add on Quick Reference Guide www hp com 1 1 Introduction Updates B Extensive MUI support English French German Spanish Traditional Chinese Simplified Chinese Korean and Japanese HP provides this client ready to go out of the box to meet most common customer requirements You may want to add remove features and customize it to your specific needs This guide will introduce you to the features of this client that are not found in the standard Microsoft Windows XP operating system Typically a terminal is configured locally then used as a template for other terminals which are then configured using local or remote administration tools HP provides add ons QFEs and periodic updates for thin client images Check the HP support site for these updates or for important documentation that provides specific information for your image version at http welcome hp com country us en support html The XPe desktop User desktop This section provides a general overview of Windows XPe user and administrator desktop f
39. ogram is easier and safer than adding a port because you do not have to know which port numbers to use and the port is only open when the program is waiting to receive a connection Only the specified application can use the port whereas opening a port allows any application to use it Adding a program Adding a port The recommended configuration involves adding a program to the exception list This solution provides the easiest configuration as well as enables the firewall to open ranges of ports that can change each time the program runs To add a program exception 1 Open Windows Firewall and select the Exceptions tab 2 If the program is in the list click to enable the setting If the program is not in the list click Add Program to display the Add a Program dialog box 3 Click Browse to choose the program you wish to add as an exception and then click OK 4 Click Change Scope to view or set the scope for the program and then click OK 5 Click OK to close the Add a Program dialog box 6 Click the check box to enable the program By default the program is not enabled in the list If adding the program to the exception list does not resolve the application issue you can add ports manually You must first identify the ports used by the application The most reliable method for determining port usage is consulting with the application vendor If the port number s for the process are less than 1024 it is likely
40. ol and can only be accessed by the administrator from within the thin client image Q Save all data on the USB flash drive prior to performing this procedure Quick Reference Guide www hp com 4 9 Control Panel extended selections 1 Once you launch the ThinState Capture tool from within the Control Panel you are presented with the following screen HP Thinstate Capture Welcome to HP ThinState Capture HP ThinState Copture prep ores and duplicotes thin client images for deployment to other HP thin clients with identical hordwore configuration This wizord performs the following actions Creates a bootable USB flash drive Prep ares the HP thin client imoge for deployment Reboots to the USB flash drive to capture the HP thin client image Press the Next button to continue 4 10 www hp com Quick Reference Guide Control Panel extended selections 2 Click Next HP Thinstate Capture Formot USB Flash Drive Select Torget USB Flash Drive Plecse insert o USB flash drive lorger thon 512 MB If c volid device is ottoched but does not oppeor in the drop down list press the Refresh button 3 At this point attach to the unit a DOK The DOK drive letter and size are displayed The DOK must be greater in size than the onboard flash disk As a result if your thin client has 512 MB Flash then the USB flash drive must be 1 GB Quick Reference Guide www hp com 4 11 Control Panel
41. ommand No Command Commit Data to Volume UMORE 8754176 Clear Boot Command Mapping Data Size Clump Size 512 Bytes To access the EWF user interface 1 Log in as an Administrator 2 Select Start gt Control Panel gt Other Control Panel Options or Start gt Control Panel gt Performance and Maintenance gt Administrative Tools 3 Click the EWF Manager icon 4 Use the EWF user interface to Select Write Filter options The EWF user interface includes the following buttons Enable EWF This button is the same as executing ewfmgr exe c Enable from the DOS prompt Disable EWF This button is the same as executing ewfmgr exe c Disable from the DOS prompt Quick Reference Guide www hp com 4 5 Control Panel extended selections Overlay configuration This button displays the Overlay information and is a combination of the information supplied when executing ewfmgr exe c Description and ewfmgr exe c Gauge from the DOS prompt Clear boot command This button is the same as executing ewfmgr exe c NoCmd from the DOS prompt Commit data to volume This button is the same as executing ewfmgr exe c Commit from the DOS prompt Enhanced Write Filter status tool The HP XPe Images include an EWF status service which creates an icon in the System Tray that shows the status of the EWF In addition you can right click on the icon to display and execute the available options
42. omputer window OM HP RAMDisk Manager a RAMDisk 2 HP RAMDisk Manager The following items are stored on the RAMDisk B Browser Web page cache B Browser history B Browser cookies B Browser cache E Temporary Internet files Quick Reference Guide www hp com 4 7 Control Panel extended selections D B6 Print spooling B User system temporary files You can also use the RAMDisk for temporary storage of other data such as roaming profiles at the administrator s discretion see Chapter 2 in section Local drives Use the RAMDisk Configuration dialog box to configure the RAMDisk size If you change the size of the RAMDisk you will be prompted to restart for changes to take effect To permanently save the change make sure to disable the write filter cache or to issue the commit command during the current boot session before restarting The default optimal RAMDisk size is set to 16 MB The maximum RAMDisk size that you can is 64 MB The minimum is 2 MB HP DHCP Settings Update Client The HP DHCP Settings Update Client is a utility found in the Control Panel that allows an IT Administrator to apply settings to an HP XP Embedded operating system HP DHCP Settings Update Client Automatically Update Settings from DHCP at Logon DHCP Options Current Settings Version Server Name f not Machine 0 User Fie Path 172 DHCP Server Retries Run DHCP Update Now Attempts Infinite The setting
43. rosoft com downloads details aspx familyid2445 4e0e1 611a 447a bdcd 499173a637d 1 amp displaylang en 3 10 www hp com Quick Reference Guide Applications Citrix Program Neighborhood Citrix Program Neighborhood is a feature of ICA introduced with MetaFrame 1 8 that enables users to connect to MetaFrame and WinFrame servers and published applications Program Neighborhood allows complete administrative control over application access and delivers an even greater level of seamless desktop integration FA Citrix Program Neighborhood Custom ICA Connections te File View Tools Help t La a mm FN 3 Up Refresh elete Settings Views Quick Launch X Go 1 Add ICA Connection Use the Add ICA Connection wizard to create new personal ICA connections Documentation for the ICA client application is available from the Citrix Corporation Web site at www citrix com support Search under Product Documentation Quick Reference Guide www hp com 3 11 Applications Remote Desktop Connection Use the Remote Desktop Connection dialog box to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Microsoft RDP dialog box uM UT E General Display Local Resources Programs Experience Logon settings Ee Type the na
44. s are applied through an INI file that uses a subset of parameters from Microsoft s sysprep inf as well as several XPe HP specific keys XPePrep can run by specifying a local INI file to be processed or it can be used in conjunction with DHCP and FTP servers to automatically apply settings across multiple clients on a network 48 www hp com Quick Reference Guide Control Panel extended selections For detailed information please review the Using the HP DHCP Settings Update Client document on the HP support site at http welcome hp com country us en support html ThinState Capture The HP ThinState Capture tool is a very simple wizard based tool that you can use to capture an HP thin client XP Embedded image which you can then deploy to another HP thin client of identical model and hardware What do you need to have B An HP thin client XP embedded unit that contains the latest HP provided image B An HP approved USB drive key Consult the t5720 quick specs for the latest approved USB flash drives AN WARNING By default the First Boot Device in the F10 System Bios is first set to USB then ATA Flash and finally to Network boot If the default Boot order settings have been changed it is critical before using the ThinState Capture tool that you first set the First Boot Device in the Advanced Bios Features section of the F10 System Bios to USB Q The HP ThinState Capture tool is not a standalone to
45. se the Altiris Deployment Solution to administer the thin client Disable enable the write filter as needed to save the changes CAUTION If the available free space on the flash memory is reduced to less than 3 MB the thin client becomes unstable For add on modules to work and be downloaded there must be sufficient flash space available In some cases it may be necessary to remove software components to free up space for add on modules Quick Reference Guide www hp com 5 1 Administration and image upgrades Image upgrades The Intel Preboot Execution Environment PXE is a protocol that defines interaction between TCP IP DHCP and TFTP to enable a client to download a preboot environment from a server PXE allows a client to boot from a server on a network prior to booting the embedded operating system or the operating system from the local flash module PXE allows a network administrator to remotely wake up a thin client and perform various management tasks including loading the operating system and other software onto the thin client from a server over the network The PXE client is installed on the thin client and the PXE server component is part of the Altiris Deployment Solution suite Citrix ICA auto update does not function for the ICA client installed on the thin client updates are implemented through the standard firmware upgrade process ThinState Capture and Deploy The HP ThinStat
46. t Administrative Tools Quick Reference Guide www hp com 2 9 Configuration User Manager User profiles User Manager is a utility that allows the administrator to create delete and maintain user accounts f Local Users and Groups File Action View Help gt B 2 ig Local Users and Groups Local Name Y users users C3 Groups E Groups A new user profile is automatically configured from a template based on the default user or administrator access settings in the registry browser profiles and ICA and Microsoft RDP initial settings If the default user or administrator profile settings are changed from those set at the factory the changed settings are automatically applied to the new user profile For the new user to match the characteristics of the default user the administrator must create the user in the User group and add the new user to the Administrator group The default user is in both groups otherwise the new user will not be able to add a local printer The user s actions are still limited while the user is in the Administrator group 2 10 www hp com Quick Reference Guide Configuration To create the user CAUTION Because of the limited size of flash memory HP strongly recommends that you configure other applications available to the new and existing users to prevent writing to the local file system For the same reason HP also recommends that you exercise extreme
47. talled Factory installed software is described in the following section As they become available you can install add ons for other services using the Altiris Deployment Solution software For more information see Chapter 3 in section Altiris Client Agent For more information about available peripherals see the model QuickSpecs at http h10010 www1 hp com wwpc us en sm WFO04a 1 2454 32 1959 89307 338927 89307 html jumpid re_R295_prodexp buspro duct computing thinclients Select the model and then click the quickspec link USB to serial converter cable Use this procedure to determine the port assigned to a device connecting to the thin client through a USB to serial converter cable 1 Connect a printer or other device to the serial port of the converter cable Do not connect the USB end of the converter cable to the thin client at this time 2 Open the Device Manager window Control Panel gt System gt Hardware Tab gt Device Manager 3 A Ports COM amp LPT listing may or may not display depending on thin client model and whether a device driver was previously installed to a port If the listing does display expand it to display ports currently used 4 Plug in the USB end of the converter cable to the thin client Quick Reference Guide www hp com 6 1 Peripherals Printers D G gt 5 The Ports COM amp LPT listing will display if not already shown Under the Ports COM amp LPT lis
48. te Filter status tool lleeeeeeeeeeeA 4 6 HPRAMDiSk um Re Adda a o Ra SERS EOE oe 4 HP DHCP Settings Update Client llle 4 8 ThinStat Capture ciales a plage nda a eda a a de 4 9 ThinState Deploy cscs reset head ed Ebr ee ed week Rae 4 14 Quick Reference Guide www hp com iv Contents Administration and image upgrades Altiris Deployment Solution software lees 5 1 Add on upgrades o sac nee eade br hr Rr dre RADO ER een 5 1 Image upgrades ome prt pace Rides e ERE A e DRE ed 5 2 ThinState Capture and Deploy sseeeeeeeee eee 5 2 HP Compaq Thin Client Imaging Tool 0 cece eee eee eee 5 3 Peripherals USB to serial converter cable 0 0 0c a 6 1 Printers e doses siete stevie kb b I os o 6 2 Adding printers using generic text only print driver o oo ooooccooooo oo 6 3 Using manufacturer print drivers 0 0 0 0 cece eee eens 6 3 AU o ad oa ei M 6 4 Index Quick Reference Guide www hp com v Contents vi www hp com Quick Reference Guide Introduction HP Compaq t57x0 thin client models use the Microsoft Windows XP Embedded XPe operating system These thin clients provide the flexibility connectivity security multimedia and peripheral capabilities that make them ideal for most mainstream business use Flexible 1 Win32 based application support Q Extensive peripheral device support Connectivity Qj Latest versions
49. this computer with the exception al those selected on the Exceptions tab C Don t allow exceptions Select this check box when you connect to a public network in less secure locations such s restaurante hotels and airports Ang selections on the Exceptions tab wil be ignored Y O Off not recommended Avoid using this setting Turning off Windows Firewall may make this compute more vulnerable to viruses and intruders l t Wi Firewall zB After you launch the Windows Firewall add on the Control Panel applet is only available to the Administrator account B General Tab The General tab provides access to the main three configuration options as shown below Qj On Recommended Qj Don t allow exceptions T Off Not Recommended When you select Don t allow exceptions Windows Firewall blocks all requests to connect to your computer including those from programs or services on the Exceptions tab The firewall also blocks file and printer sharing and discovery of network devices 3 4 www hp com Quick Reference Guide Applications Using Windows Firewall with no exceptions is useful when connecting to a public network This setting can help to protect your computer by blocking all attempts to connect to your computer When you use Windows Firewall with no exceptions you can still view Web pages send and receive e mail or use an instant messaging program Exceptions Tab Provides the ability
50. thods Quick Reference Guide www hp com 1 3 Introduction Administrator desktop D The desktop that displays when you are logged on as an administrator is a standard Windows XP desktop Icons present on the default administrator desktop Start menu include B Citrix Program Neighborhood B Microsoft RDP B6 Internet Explorer For information about the functionality of the standard Windows XPe desktop and Start menu items refer to the Microsoft Web site at http msdn microsoft com embedded windowsxpembedded default aspx Right clicking the mouse when the pointer is on the administrator s desktop background opens a pop up menu www hp com Quick Reference Guide Introduction Server environment requirements HP thin clients use a variety of services accessed through a network These services include session and product support services as well as standard network services such as DHCP and DNS Thin clients require the following M Session services B Support services Session services Citrix ICA Microsoft RDP The network to which your thin client is connected requires any of the following session services B Citrix ICA B Microsoft RDP B Terminal Emulation Support You can make Citrix Independent Computing Architecture ICA available on the network using Citrix MetaFrame or Presentation Server for Microsoft Windows 2000 Server family and Windows 2003 Server family The Termina
51. ting a new COM port will display for the new connection Note which COM port number is assigned to the new connection 6 Continue the installation procedure for the connected device using the discovered port number when prompted Use the manufacturer s procedures for other devices such as a serial touch screen You cannot use more than two USB to serial converters at one time A generic universal print driver is installed on the thin client to support text only printing to a locally connected printer To print full text and graphics to a locally connected printer install the driver provided by the manufacturer and follow the manufacturer s instructions Be sure to disable the write filter cache or run the commit command to save the installation You can print to network printers from ICA and RDP applications through print drivers on the servers For additional information please review the Printing and Imaging Support on HP Thin Clients white paper on the HP support site at http welcome hp com country us en support html CAUTION If the available free space on the flash memory is reduced to less than 3 MB the thin client becomes unstable Downloading and using printers requires sufficient flash space In some cases you may have to remove software components to free up space for printers Printing to a locally connected printer from an ICA or RDP session using the print drivers of the server produces ful
52. to the default configuration will manifest in two ways B Client applications may fail to receive data from a server Examples include an FTP client multimedia streaming software and new mail notifications in some email applications MH Server applications running on the Windows XPe computer may not respond to client requests Examples include a Web server such as Internet Information Services IIS Remote Desktop and File Sharing Security Alert x lt i gt Tohelp protect your computer Windows Firewall has blocked this Y program fromreceivingunsolicited information from the internet or a network Name Microsoft Remote Std 1 0 Shell Publisher Microsoft Corporation O Unblock this program O Keep blocking the program O Keep blocking this program but atk me again later Leann more about Windows Firewall Failures in network applications are not limited to firewall issues RPC or DCOM security changes can cause failures It is important to note whether the failure is accompanied by a Windows Firewall Security Alert indicating that an application is being blocked Resolution With either of the failures mentioned above you can add exceptions to the configuration for Windows Firewall Exceptions configure the firewall to permit specific inbound connections to the computer 3 8 www hp com Quick Reference Guide Applications HP recommends adding a program instead of adding a port Adding a pr
53. top Lebe E te EE ERE acie tegeret ER d 1 2 Administrator desktOp oooooooocooncnor n 1 4 Server environment requirements lille 1 5 SeSSIOILSG VICOS i cruda osa HEP a Riad bee see CER a ede dc e ang 1 5 eon die Cm 1 5 Microsoft RDP 4i i as ea e rA edis 1 5 Terminal emulation support 2 0 eee e 1 6 Support service Altiris Deployment Solution 00 0 0 00 008 1 6 Configuration IN e E E E TA AE E EEE AE AEA E AOE EE EA 2 1 Automatic logon 0 ee hh 2 1 Mainial logon ii gen ROTE ee Bh Wise rs ts aida en In Ge t wre T ae 2 2 Administrator logon access llle 2 3 Logging off restarting and shutting down the thin client o 2 3 Enhanced Write Filter oooooococconconconoonor n 2 4 Power management sss A RU SOROR e e d 2 4 System ume set eR RUNE ERR Roa Reda eda e nba 2 5 Locabdrives ioci secare reote Hoe e pfe ae aha A Re aly 2 6 lbs P ELIT 2 6 Drive C and flashi 5s eoctoa cre cm we eee hee de ep P 2 7 Savio leccion ada aaa la oa tadas 2 7 Mapping network drives 02 2 0 ccc een n eens 2 7 Roaming profiles veria RU Ree p E Rp Rede 2 8 Quick Reference Guide www hp com iii Contents leves P DT 2 8 Creating a new useraccount lesse es 2 8 User MANISES eret reden ance eee ore Je ute e Ie e re ae id 2 9 User protiles s iii a ld NUR mls 2 9 Regional and Language Options oooooococoncncccro e 2 11 Administrative Tools 0 0 cece eet n
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