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User Manual eSATA 6G RAID PCIe 2.0 Controller Card

1. Events The NewerTech Web Manager software will automatically log all events that occur on the MAXPower controller card Indicates general information and hanm general occurrances Sama Wa rning of minor occurrences Date Time Description i i 2010 4 6 11 14 27 Plugging device detected Hitachi HUA722010CLA330 JP390VHQOOUMS6A at Controller1 Channel1 and issues These include plugging of devices into the X 2010 4 6 11 14 5 Disk Hitachi HUA722010CLA330 JP390VHQO0UME6A at Controller1 Channel1 failed P 2010 4 6 10 53 6 Array RAID 1 0 has been deleted successfully card and minor issues such as B on i A 2010 4 6 10 52 58 Array RAID_1_0 rebuilding aborted Inconsistent data that can be 2010 4 6 10 51 10 Array RAID_1_0 rebuilding started easily fixed by a verify Or rebuild A amp A 2010 4 6 10 51 10 Array RAID 1 0 data is not consistent 2010 4 6 10 49 16 Array RAID 1 0 verifying started 3 Warns of Mayor occurrences and 2010 4 6 10 49 14 Scheduled task Rebuild started problems such as failed drives 0 a ee and Improper disconnections of 2010 4 6 10 48 10 Array RAID_1_0 has been deleted successfully I 2010 4 6 10 47 34 Array RAID 1 0 initializing foreground aborted drives and arrays 2010 4 6 10 44 26 Array RAID_1_0 initializing foreground started Tasks The NewerTech Web Manager has a built in scheduling system to run background rebuilds verifications integrity and health checks to the attached
2. N newertech MAXPower eSATA 6G RAID PCIe 2 0 Controller Card User Manual NewerTechnology MAXPower eSATA 6G RAID Table of Contents Part 1 Introduction Page 3 a Overview Page 3 b MAXPower eSATA 6G RAID Features Page 3 c What is eSATA 6Gb s Page 3 d What is RAID Page 3 Part 2 System Requirements amp Installation Pages 4 6 a System Requirements Page 4 b Hardware Installation Page 4 c Driver amp Software Installation Page 5 6 Part 3 Management Page a NewerTech Web Manager Access Page 7 b Device Management Page 8 c Array Management Page 9 10 d Spare Pool Management Page 10 e Events Page 11 f Tasks Page 11 g SHI Storage Health Inspector Page 12 h Settings Page 12 Part 4 Troubleshooting amp FAQ Page 13 Part 5 Contact Information Page 13 Package Contents e MAXPower eSATA 6G RAID PCIe 2 0 Controller Card e User Manual Driver amp Software Installation Disc Low Profile Bracket Abur m avser MAXPower _ eSATA OG RAD Pe 20 Controller Cord A gt meer ect ou CD Revision vi 0 Images and descriptions may vary slightly between this manual and the unit shipped Please visit the product webpage for the most recent specifications Page 2 NewerTechnology MAXPower eSATA 6G RAID Part 1 Introduction MAXPower eSATA 6G PCle 2 0 RAID Controller Card Utilizing the latest eSATA 6Gb s technology the MAXPower eSATA 6G RAID card is the ideal choice for high speed efficient low cost RA
3. FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union Compliance Statement This Information Technologies Equipment has been tested and found to comply with the following European directives e European Standard EN55022 1998 Class B e European Standard EN55024 1998 Page 14 Revision 1 4 8 10 CH
4. XP 2003 and later Maximum PCIe x1 bandwidth is 500MB s total for PCIe 2 0 and 250MB total for PCIe 1 0 Hardware Installation Before Installing the MAXPower eSATA 6G RAID card Make sure computer is turned off and unplugged from its power source Take appropriate electrostatic discharge precautions Your computer is a static sensitive device It is susceptible to invisible damage if not protected during installation We recommend proper grounding by using a grounding strap Make sure to work in a clean and static free area and avoid wearing clothing that retains static charges For more information please visit http www newertech com static Step 1 Open the computer systems chassis and locate an unused PCle 2 0 or 1 0 slot x1 x4 x8 or X16 Step 2 Remove the PCI slot cover Step 3 Gently insert the MAXPower card into the PCIe slot and secure the bracket to the computer chassis Step 4 After installing the MAXPower card attach any eSATA storage devices to the card and start your computer Step 5 Once you have installed the MAXPower card into your computer start your computer and insert the Driver amp Software Installation Disc to install the necessary drivers for your computer operating system Page 4 NewerTechnology MAXPower eSATA 6G RAID Driver amp Software Installation Your NewerTech MAXPower eSATA 6G RAID Card comes with a disc containing the drivers and software for Mac and Windows For the
5. arrays and drives To enter the task scheduling systems click on Task menu item Health Inspector Scheduler Manage Event Task Setting SHI Logout Help The Health Inspector Scheduler is always visible in the Task screen of the Web Manager to check drive temperatures bad sector counts Name Description and any other errors that may ben reaching high levels If any O Rebuild Verity array RAID_1_0 on 2010 4 6 at 10 48 41 problems are found a warning event will be created and logged If you have set the email notification for warnings in the Settings section you will receive an email notification va er Task Name Occursonetimeon 2010 4 6 at 10 49 12 New Verify Task Scheduler Occurs every 1 Day s on sui 511 at io lag 12 The New Task Scheduler is only visible when redundant RAID ee i e Start date End date a i arrays are present and is used to schedule times to run background PENE a ne verifications and rebuilds of arrays Submit Health Inspector Scheduler gt gt E Inspector Scheduler Tas ks List Task Name Select a Schedule Daily Weekly Bi Weekly Monthly Once a Verify or Health Inspector task is created it will appear in the Selecta ime Ge 3 ia oa 3 Tasks List section To delete a scheduled task select the checkbox next to the task and click on the Delete button Submit Page 11 SHI Storage Healt
6. health attributes to assist in warning of potential problems before catastrophic failure can occur To view the S M A R T status attributes of an attached drive click on SMART to expand the attributes for viewing Within the SHI section of the Web Manager you can also set the temperature warning threshold for attached drives Certain drives have different maximum operating temperatures so always check your specific drives before changing the threshold setting Ifa temperature exceeds the threshold ce rone unico ser nub ETE e 1 1 JP390VHODOUMBEA Nore 100 None OK SMART it will turn from green to 2 JPABOVHOOOKASA None 100 2 OK SMART red HDD Temperature Threshold ssid DD Temperature Threshold Set harddisk temperature threshold P ss Ser SHI will also display the number of bad sectors found and repaired Having a small number is acceptable but if the number continually grows or the number turns red it is strongly recommended to replace the drive Ar na ea Manage Event eSATA 6G RAID controller card can be set in the Settings page by clicking on the Setting menu item Continue Rebuilding on Error M Enable Continua Rebuilding on error Change Audible Alarm M Enable audible alarm Change Enabling this allows the controller to keep rebuilding the array as much as possible even if there are read errors occurring on the source drives Audible Alarm Enables and disables the aud
7. 0UMEA 1 00 TB 1 00 TB Ej 12 Hitachi HUA 7220100CLA330 JP390VHQ00X3SA 1 00 TB 1 00 TB Rescan Beeper Mute PE ge Newer Technology Web RAID Management 1 0 3 Copyright c 2010 Newer Technology Inc All Rights Reserved Access The NewerTech Web Manager can be accessed from any web browser on the computer being used by en tering the following address into the address bar https localhost 7402 When prompted for a username and password enter the following Username admin Password admin The username and password can be changed at any time from within the Web Manager Browser must support XML e g Safari Firefox Chrome Internet Explorer etc Page 7 NewerTechnology MAXPower eSATA 6G RAID Device Management Click on the Manage menu item and select Device to enter the Device Management screen Rescan Devices Initialize Devices AP neuer Setting Controller 1 MAXPower eSATA 6G RAID Controller v1 0 EJ Device 1 1 Model Unplug Revision Location Max Free Status Serial Number EJ Device 1 2 Model Hitachi HUA722010GLA330 JP390VHQOOUM6SA Capacity 1 00 TB JP40A25C Read Ahead Enabled Change 1A Write Cache Enabled Change 1 00 TB Normal JP390VHQOOUMSA Hitachi HUA722010CLA330 EN JPS90VHQ00435A Update BIOS Select the file to update BIDS This process may take some time Choose File no file selected Submit Changing Device Settings Depending on th
8. ID capable connectivity for the Mac or PC MAXPower eSATA 6G RAID Features e PCle 2 0 x1 SOOMB s bandwidth e SHI Storage Health Inspector for the monitoring e Compatible with PCle 1 0 250MB s and reporting of drive health bandwidth e Compatible with SATA based hard disk drives and Two eSATA 6Gb s ports 600MB s per port solid state drives e eSATA Hot Plug Support e 3 year warranty e Port Multiplier support for up to 10 drives e RAID level 0 1 5 10 SPAN and individual drive support e Convenient browser based management SATA 6Gb s speeds 600MB s will be limited by the PCle x1 bandwidth 500MB s total for x1 PCIe 2 0 or 250MB S total for x1 PCIe 1 0 What is eSATA 6Gb s eSATA stands for External Serial Advanced Technology Attachment eSATA 6Gb s revision 3 0 is the latest SATA Standard at the time of this printing and provides data transfer rates up to 6Gb s 600MB s for external storage devices What is RAID RAID stands for Redundant Array of Independent Drives Put simply this means taking multiple matching drives and arranging them together to achieve large storage space speed data protection or any combination of the three The MAXPower eSATA 6G RAID PCle 2 0 Controller Card supports RAID 0 1 5 and 10 levels as well as supporting JBOD SPAN and individual drive modes RAID 0 Stripe Speed amp Large Storage Speed Data is alternated across two or more drives to gain speed by essentially distribu
9. Unplug If an array is physically disconnected without clicking Unplug an alarm will sound Verifying an Array Verification can only be done on RAID arrays that have data redundancy data protection RAID 1 amp RAID1 0 The verify process compares the data of one mirror with the other RAID 5 The verify process calculates RAID5 parity and compares it to the parity data on the array In general verification also checks each sector on a drive for any errors or problems Periodic verification of an array allows the drive firmware to take corrective action on any problem areas of a drive to assist in minimizing the occurrence of uncorrectable read and write errors For instruction on how to schedule periodic verification see page 11 on Tasks Deleting an Array Do delete an array click on the Delete button from within the Array Information window A pop up window will ask you to confirm the array deletion Click OK to continue with the deletion or Cancel to cancel the deletion Renaming an Array To change the name of an array enter the desired name into the empty field next to the Rename button and then click the Rename button Spare Pool Management Array Information RAID 1 0 EE Device 1 1 Device 12 ___ Krename Rebuilding an Array When a redundant array becomes degraded and enters a Critical state it will need to be rebuilt Rebuilding generally occurs aut
10. e features of the drives you are using you can adjust settings such as Read Ahead Write Cache TCQ and NCQ Initializing Devices Initializing a drive writes necessary RAID configuration information to the drive to prepare it for inclusion in a RAID array and or spare pool Drives will be initialized automatically as part ofthe RAID array creation process but it is recommended to initialize a drive before including it into a spare pool Page 8 Rescanning for Devices If a drive is connected to the controller while in the Device Management screen click Rescan Devices to have the Web Manager recognize the connected drive Unplugging Devices To properly disconnect a drive from the controller card click on the drive to be removed and then click Unplug to allow the drive to be physically disconnected from the controller card If a drive is included in a RAID array the entire RAID array will need to be unplugged from the Array Management screen before physically disconnecting the array or drive within the array See the Unplugging an Array on page 10 for more information NewerTechnology MAXPower eSATA 6G RAID Array Management The Array Management screen acts as the Web Manager s home screen but to access it from any other screen click on the Manage menu item and select Array to enter the Array Management screen Creating a RAID Array To create a RAID array click on the Create A
11. h Inspector NewerTechnology MAXPower eSATA 6G RAID The NewerTech Web Manager has a built in health monitoring system to allow for monitoring of drive characteristics and S M A R T status attributes To access click on the SHI menu item Storage Health Inspector 5Hli Ceriralker ID Port Dewees Serial Mumbar ARAID 1 1 JP SS HER Hore 1 z JF3S0 VHODI aS Home Davita Mare Cawice 1 1 Woke Kurser Hitachi HLIAT2 50100 LAS S0 JPISGVHOOMLIMER Tempiraban Celsius 37 SWART Enabled Disable S MLAGLT Attributes In Mame I Raw Read Error Hate Throughput Performance Spin Up Tima 4 Stan Stop Coun amp Realloceted Sector C Besk Error Raba Seek Time Fergen Power On Hours a Spin Fairy Count Power Cyce Gouri od Powear O Relraet Count cl Emergancy Rairaci Cycki Cl p Raallocated Event Goun ch Curent Pending Sector Offline Uncorrectable or UDMA CRAG Emor Count HDD Temperatura Threshold Bel hanaalak amperature hrsskokd F 140 Settings General configuration settings for the NewerTech MAXPower Threshold 16 Se 100 Bad Sectors Found Repaired Fane Wore DE 135 118 120 100 100 1 36 100 100 156 To 100 100 To 100 ec A ower T Value 96 135 118 190 100 190 130 100 150 180 190 150 100 100 100 200 Darica Shane ZaRERRRTRKRRRRARRRKRARE Self Monitoring Analysis and Reporting Technology S M A R T is a monitoring system built into drives to monitor different
12. h com support Email Submit your email at http www newertech com support Page 13 NewerTechnology MAXPower eSATA 6G RAID FCC Certification Information FCC Part 15 Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules This device complies with part 15 of the
13. he Other Devices category the MAXPower RAID Card will appear with a yellow warning symbol Right click on the MAXPower RAID Card and select Update Driver Software to start the driver installation Click on Browse my computer for driver software Browse to the NewerTech MAXPower eSATA 6G RAID Card Install Disc From within the install disc browse to Windows Drivers Windows XP_2003 and click OK Click Next When asked Would you like to install this driver software select Install 0 Reboot your computer when prompted to complete the installation of the NewerTech MAXPower eSATA 6G RAID Card To install the NewerTech Web Manager Software 1 From the NewerTech MAXPower eSATA 6G RAID Card Install Disc browse to Windows WebGUI and double click on Setup exe to launch the installer Follow the installer to complete the installation Restart your computer Page 6 NewerTechnology MAXPower eSATA 6G RAID Part 3 Management NewerTech Web Manager The NewerTech Web Manager is an easy to use utility to set up RAID arrays manage connected drives view storage health status and view information about your connected storage np newer Setting Logical Device Information Name Type Capacity Cache Policy BlockSize Sectordize 05 Name Status Create Array Physical Device Information Location Model Capacity Max Free 14 Hitachi HUA 22010CLA330 JP390VHQ0
14. ible alarms for major events Rebuild Priority Sets the rebuild priority grade with the higher the priority providing the fastest Set Rebuild Priority Medium gt Change Spindown Idle Disk Set Spindown bdie Diskiminutes Disabled Change SAF TE Set BAF TE Contig File no config file Change Connection Options rebuild times but slowing down any access that occurs during the rebuild ed localhost etn Spindown Idle Disk Sets the time in minutes for hard disk drives to spin down when not being used SAF TE Configures SAF TE settings for SAF TE activated enclosures Connection Options Sets options for accessing the Web Manager Restricting to localhost only allows access while on the computer that the controller card is installed into A secure https smr ran DO Enable hips connection O Enable weer authentication Por Number 74032 Change L Enable Event Notification Serer Adarass name or IP Mail From E mail addresel Lagin Name Password 25 connection can be enabled along with authentication using setting a username Change Seting and password The controller card s listening port can be changed if there are cards installed with the same access port specification SMTP Setting Recipients Add Recipient E mall Hama Event Level Add Recipient E mail Enter SMTP outgoing mail server setting here to allow notifications and warnings to be sent to e
15. ing symbol Right click on the MAXPower RAID Card and select Update Driver Software to start the driver installation Click on Browse my computer for driver software Browse to the NewerTech MAXPower eSATA 6G RAID Card Install Disc From within the install disc browse to Windows Drivers Windows 7 Vista 2008 and click OK Click Next When asked Would you like to install this driver software select Install 0 Reboot your computer when prompted to complete the installation of the NewerTech MAXPower eSATA 6G RAID Card gt zen To installthe NewerTech Web Manager Software 1 From the NewerTech MAXPower eSATA 6G RAID Card Install Disc browse to Windows WebGUI and double click on Setup exe to launch the installer 2 Follow the installer to complete the installation 3 Restart your computer Page 5 NewerTechnology MAXPower eSATA 6G RAID Windows XP 2003 2000 After starting your computer with the NewerTech MAXPower eSATA 6G RAID Card installed Windows will display the New Hardware Found notification in the taskbar which will state that the Device driver software was not successfully installed To install the drivers i mn ser Se Click on the Windows Start menu and right click on Control Panel and double click System which will launch the System screen Click on Hardware tab then click the Device Manager button Under t
16. latest drivers and installation software visit http www newertech com support Mac OS X Once you have installed the NewerTech MAXPower eSATA 6G RAID Card and booted your Mac follow these instructions to install the drivers and the NewerTech Web Manager software 1 Insert the NewerTech MAXPower eSATA 6G RAID Card Install Disc into your Mac and navigate to the Mac OS X folder 2 Double click on the Newer Controller mac XXXXXX dmg file to mount the disc image containing the Mac OS X software and drivers 3 Double click on the installer package labled MAXPower eSATA 6G RAID to start the installation Process 4 Follow the on screen steps to complete the installation process After install has completed you will be prompted to restart your computer You will need to restart in order to use the NewerTech MAXPower eSATA 6G RAID Card Windows 7 Vista 2008 After starting your computer with the NewerTech MAXPower eSATA 6G RAID Card installed Windows will display the New Hardware Found notification in the taskbar which will state that the Device driver software was not successfully installed To install the drivers 1 Click on the Windows Start menu and right click on Computer and select Properties which will launch the System screen 2 Click on Device Manager on the left side of the window to launch Device Manager 3 Under the Other Devices category the MAXPower RAID Card will appear with a yellow warn
17. mail recipients You can add multiple recipients and choose level of Event Level information O warring E Error Add Test events that are sent to each email recipient Page 12 NewerTechnology MAXPower eSATA 6G RAID Part 4 Troubleshooting amp FAQ Troubleshooting Tips If a connected storage device is not recognized after connecting it First try unplugging the eSATA cable from the MAXPower eSATA 6G RAID card and then plugging it back in If the device is still not recognized keep the storage device turned on and connected via eSATA to the MAXPower eSATA 6G RAID card and restart your machine Please contact Technical Support for further assistance If the MAXPower e SATA 6G RAID card is not being recognized by the computer First make sure the card is seated completely in the PCle slot by reviewing the Hardware Installation steps If the card is still not recognized try installing the card into a different PCle slot If the card is still not recognized please contact Technical Support for assistance FAQ Does the MAXPower eSATA 6G card support booting Booting from the MAXPower eSATA 6G RAID card is not currently supported for Mac On PC s BIOS booting to RAID is supported Part 5 Contact Information Telephone 815 308 7001 8AM 10PM CT Monday Friday 9AM 4PM CT Saturday Live Chat Available 24 hours a day 7 days a week through NewerTech s distributor OWC For more information visit http www newertec
18. n faster large file reads and writes Page 9 ny newertechnologugf Manage Event Setting Hi Logout Array Type RAID 0 H Array Name Default Initialization Method Quick Init B Cache Policy Write Back Block Size eak he Select All Location Model Capacity Max Free Aeae a Diske A sin Hitachi HUA722010CLA330 JP390VHQOOUM6A 1 00TB 0GB M vz Hitachi HUA7T22010CLA330 JP390VHQO00X3SA 1 00TB 0GB Capacity According to the max free Free MB space on the selected disks a Create 6 Available Disks Select the available drives you want to use in your RAID array 7 Create Click on Create to build the array A pop up notification will display with the creation confirmation After the array has initialized depending on the initialization method chosen the array will be passed to the operation system to be formatted as a volume for use NewerTechnology MAXPower eSATA 6G RAID Array Information Window To manage a RAID array after it has been created you need to access the Array Information window of the array you wish to manage From within the Array Information window you can unplug verify delete rename rebuild and expand migrate an array To access the Array Information window click on the Maintenance link for the array you wish to manage Unplugging an Array To properly disconnect a RAID array from the controller card you must access the Array Information window and click
19. omatically when it is needed but if the rebuild process has been previously aborted it will need to be restarted To start restart a rebuild click the Rebuild button in the Array Information window of the degraded array Expanding Migrating an Array By utilizing Online Capacity Expansion OCE and Online RAID Level Migration ORLM techniques it is possible to migrate a RAID array from one RAID level to another and also expand the capacity of the array without taking the array offline or deleting the existing data Due to a limitation in Mac OS X which will require the migrated and or expanded array to be reformatted it is only recommended to use the OCE ORLM feature with Windows systems The purpose of a spare pool is to have drives in reserve to instantly take the place of any failed drives in a redundant RAID array such as RAID 1 RAID 1 0 and RAID 5 arrays This allows rebuilds to start instantly in order to minimize the risk of data loss Manage Event Task Setting SHI Logout Help ay To access the Spare Pool Management screen click on the Manage menu item EG and select Spare Pool Device_1_1 Hitachi HUA722010CLA330 JP390VHQO0UM6A 1 00 TB To add a drive to the Spare Pool select an O amp beviset Hitachi HUA7220100LA330 JP390VHQOOX3SA 1 0078 available drive from the Available Disks mar section and click on the Add Spare button Page 10 NewerTechnology MAXPower eSATA 6G RAID
20. rray button in the Logical Device Information section Once the Create Array screen has loaded configure the following settings to create the RAID array 1 Array Type Select the RAID level you want to use See page 3 of the manual for RAID type explanations Select JBOD Volume if you want to use a single drive or want to do a concatenation spanning of drives 2 Array Name Name the array for identification within the Web Manager The volume name will be created after you format the created array 3 Initialization Method Quick Initialization Skips the full build initialization of the array and allows for a volume to be created This is not usually recommended and is only acceptable for use with new drives that have not had data previously written to them Foreground The RAID will fully initialize before a volume can be created and the array utilized This may take hours Background Allows a volume to be created and utilized while the RAID initialization is conducted in the background 4 Cache Policy Write Back Writes to the array are cached which will result in higher performance but data loss may occur in the event of a power failure Write Through Writes to the array are always passed to the drives and subsequent reads may still be completed from the cache if necessary 5 Block Size A smaller block size results in faster small file reads and writes A larger block size results i
21. ting the workload Protection No built in protection Capacity Usable space is the combined capacity of all the drives RAID 10 Mirror Stripe Fast Large amp Protected Storage Speed Combines a pair of RAID 1 Mirrored sets by using RAID 0 Striping to gain speed Protection There are two RAID 1 Mirrored sets used in order to tolerate 1 2 drives failing depending on which drives they are Capacity Usable space is half of the combined capacity of all the drives used Page 3 RAID 1 Mirror Protected Storage Speed No speed benefits gained Protection One drive can go down and all data will still be accessible Capacity One drive worth of usable space out of the two total drives used RAID 5 Stripe amp Protection Optimized Speed Capacity amp Protection Speed Data is striped like in a RAID 0 so significant speed gains are seen Protection Utilizes mathematical parity to achieve data protection while taking up a minimum of space Capacity All but one drive worth of capacity is usable In a four drive RAID 5 array there is three drives worth of usable space NewerTechnology MAXPower eSATA 6G RAID Part 2 System Requirements amp Installation System Requirements Mac Hardware Intel based Mac with available PCle 2 0 or 1 0 slot Operating System Mac OS X 10 5 and later PC Hardware Any computer with available PCle 2 0 or 1 0 slot Operating System Windows 2000

User Manual eSATA 6G RAID PCIe 2.0 Controller Card

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