HP t5700 Quick Reference Guide
Contents
1. 21 Enhanced Write Filter user interface 0 0 ccc ee ees 28 Enhanced Write Filter status tool 0 0 20 0 0c eens 29 Eo e Eanna P m 30 luy P 30 Drive and Piast oou svi vs ae coven EEI ESEE E E TETERE REENE Eene 30 SCOTUS 6 eed48 ne eae eas eee nee eG ohne ak Code aeeesue se 31 Mapping network drives lt i cagscubntaed oun te etees deed cowed been 3l R aming pollos oscuro ute ere d SIRE AS ERA EV Rad tees ES SS Re 3l User log ACCOUNIS a2 oes ome IUS Veg PU a ote bo boos sms as bea T E P du 32 Creating a new user ACCOUN ius da we ee Rew ee ee Race on wees tees J2 User PiOW les ence aesane ak Sanat pea eens ene nese REES RARES RERE 22 Remote Administration and firmware upgrades 0 0 00 cece eee eee 34 Altiris Deployment Solution software 0 0 34 Add on modules 24e oon d pr UR eee duree PReRPa CY wp 34 Firmware Upgrades o ses 6a Eos ded ose 8 ch s RUE RUE P Seco d eos 34 HP Compaq Thin Client Imaging Tool eel eee 35 iv www hp com Quick Reference Guide Introduction HP Compaq t57x0 thin client models use the Microsoft Windows XP Embedded XPe operating system These thin clients provide access to applications files and network resources made available on machines hosting Citrix ICA and Microsoft RDP session services Only the keyboard mouse audio video and display data are transmitted over the network between the thin cli2. Select Start Control Panel Other Control Panel Options or Start Control Panel Performance and Maintenance Administrative Tools 3 Click the EWF Manager icon 4 Use the EWF GUI to Select Write Filter options The EWF GUI includes the following buttons Enable EWF This button is the same as executing ewfmgr exe c Enable from the DOS prompt Disable EWF This button is the same as executing ewfmgr exe c Disable from the DOS prompt www hp com Quick Reference Guide Overlay configuration This button displays the Overlay information and is a combination of the information supplied when executing ewfmgr exe c Description and ewfmgr exe c Gauge from the DOS prompt Clear boot command This button is the same as executing ewfmgr exe c NoCmd from the DOS prompt Commit data to volume This button is the same as executing ewfmgr exe c Commit from the DOS prompt Enhanced Write Filter status tool Quick Reference Guide Windows XPe Image Refresh 5 1 033 includes the EWF status service which creates an icon in the System Tray that shows the status of EWF The EWF Status icon appears as a B red lock when disabled M green lock when enabled B yellow lock when the state is set to change on next boot In the event of a corrupted EWF state you must re flash the thin client with the standard shipping image provided on the Web For additional information see the HP Compaq Thin Client Imaging Tool
3. boxes Note the following B For a user logon account the factory default user name and password are both User B For an administrator logon account the factory default user name and password are both Administrator For security purposes HP recommends that you change the passwords from their default values An administrator can change passwords by pressing Ctrl Alt Del to open the Windows Security dialog box and then selecting Change Password You cannot change the password when logged on as a user www hp com Quick Reference Guide SN SY Passwords are case sensitive but user names are not The administrator may create additional user accounts using the User Accounts utility available in the Administrative Tools option in Control Panel However due to local memory constraints you should keep the number of additional users to a minimum For more information see User log accounts on page 32 Administrator logon access To access Administrator logon regardless of the state of the thin client user mode While holding down Shift use the mouse to initiate logoff of the User invoked from the Start menu The logon screen for Administrator logon displays The default username and password for the Administrator account is Administrator The default username and password for the User account is User You can use the HP Manager application to permanently modify the default login user Located in the Control Panel
4. troubleshooting Microsoft Windows Firewall 21 TSCAL 2 U USB to serial converter cable 13 user creating new account 32 desktop 7 profiles 32 User Manager 12 user profiles 32 utilities and settings 25 W Windows Media Player 9 25 Windows Messenger 25 Windows XPe extended features 3 Quick Reference Guide
5. 0 0 cc ene eens 1 TOGIDNI 64 oe 5s 6456 Ao oe he bes coe oe eesee ee PESE PIS PUE RES 11 lnterne EXDIOBGE 4o moz pese ES EN bones 64 Ge bud us Reg 11 Control Panel extended selections ll cece 11 shi o ul b PEPPER 11 Regional and Language Options 0 eee ee eens 12 Quick Reference Guide www hp com iii Administrative Tools 0 cece ee ee eee res 12 Igosucc mePP 13 USB to Serial converter cable cecce crirecisrcreittioriie tisti tadi 13 DUBGPS oos 55 te oo ch ene eee eres oes eee be 6 855 oe 6 bos eae DR sees 14 Adding printers using generic text only print driver 14 Using manufacturer print drivers 15 Un M 15 Microsoft Windows XPe Service Pack 2 SP2 eeeeee eh 16 Network DEOIBOLOTL o eo ucarm Ie oor wig vix ES EDEN tedis hrer r rine eeoa 16 Dy dle TIO OTI od 4 ote Or tas ger E ARES qe RES Sd P 16 Microsoft Windows Firewall 0 0 0 0 0 ee eee eens 17 Microsoft Internet Explorer 1 20 0 0 eee eens 25 Windows Messelbel s ci add woueaa do coa eds du adds arae dS Rude d Nds deus 23 Windows Modia Player 9 ouscc auc mais quem ed Cad ede eo os ore ook ES Ed RR 25 UDHUes dud Sete ses esaourau ent ines ees dd S ses S du s ER RUP PE ERE 25 Enhanced Write Filter Manager 0 0 ccc ene eens 26 Enhanced Write Filter Manager command line control
6. all attempts to connect to your computer When you use Windows Firewall with no exceptions you can still view Web pages send and receive e mail or use an instant messaging program Exceptions Tab Provides the ability to add program and port exceptions to permit certain types of inbound traffic The exception settings specify the set of computers for which this port program is open You can specify three different modes of access 1 Any computer including those on the Internet L My network subnet only J Custom list Windows Firewall Y General Exceptions Advanced Windows Firewall is on and blocking incoming network connections with the exception of the programs and services checked below Adding more exceptions to this list may increase your security risk Programs and Services Mame W File and Printer Sharing Remote Assistance O Remote Desktop O UFF framework Windows Messenger Add Fragram Add Part Display a natification when windows Firewall blacks a program What are the risks of allowing exceptions www hp com 19 20 Display a notification when the Windows Firewall blocks a program is selected by default You can set a scope for each exception For home and small office networks it is recommended that you set the scope to the local network only where possible This will enable computers on the same subnet to connect to the program on the machine but drops traffic
7. cable to the thin client at this time Open the Device Manager window Control Panel System Hardware Tab Device Manager A Ports COM amp LPT listing may or may not display depending on thin client model and whether a device driver was previously installed to a port If the listing does display expand it to display ports currently used Plug in the USB end of the converter cable to the thin client 5 The Ports COM amp LPT listing will display if not already shown Under the Ports COM amp LPT listing a new COM port will display for the new connection Note which COM port number is assigned to the new connection Continue the installation procedure for the connected device using the discovered port number when prompted Use the manufacturer s procedures for other devices such as a serial touch screen zB You cannot use more than two USB to serial converters at one time Quick Reference Guide www hp com 13 Printers G A universal print driver is installed on the thin client to support text only printing to a locally connected printer To print full text and graphics to a locally connected printer install the driver provided by the manufacturer and follow the manufacturer s instructions Be sure to disable the write filter cache or run the commit command to save the installation You can print to network printers from ICA and RDP applications through print drivers on the servers
8. originating from a remote network Advanced Tab Enables you to configure the following functions 1 Network Connection Settings Select connection specific rules which apply per network interface 1 Security Logging Create a log file for troubleshooting AJ ICMP With Global Internet Control Message Protocol ICMP the computers on a network can share error and status information 4 Default Settings Restore Windows Firewall to a default configuration www hp com Quick Reference Guide Windows Firewall General Exceptions Advanced ae e ee Network Connection Settings Windows Firewall is enabled for the connections selected below To change settings for an individual connection select it and then click Settings je a Local amp rea Connection Settings Security Logging ou can create a log file for troubleshooting purposes Settings ICMP With Internet Control Message Protocol ICMP the Settings computers an a network can share error and status information Default Settings To restare all Windows Firewall settings to a default Bestare Defaults state click Restore Defaults Gathering configuration information To examine the current policy configuration for Windows Firewall you can use the following command netsh firewall show configuration Troubleshooting applications Modifying an application to work with a stateful filtering firewall is th
9. the most implications for existing software HP s XPe SP2 image includes a Sygate firewall HP Sygate Security Agent provides a customizable firewall that helps protect your computer from intrusion and misuse whether malicious or unintentional It detects and identifies known Trojans port scans and other common attacks and in response selectively allows or blocks the use of various networking services applications ports and components HP Sygate Standalone Agent has the ability to allow or block any port or protocol inbound or outbound by either application or traffic signature The Agent not only blocks according to these parameters but can also link them with logical and or conditional statements increasing the scope and flexibility of polices that you can apply The Agent can also block and apply policy to custom protocol adapters enabling enterprises to use custom network enabled applications and to block applications that circumvent the TCP IP stack with custom protocol adapters www hp com Quick Reference Guide Additional information about the Sygate Firewall is available in the HP Sygate Security Agent Frequently Asked Questions white paper at http h200006 www2 hp com bc docs support SupportManual c 00282639 c00282639 pdf Microsoft Windows Firewall An improved Microsoft Windows Firewall previously known as Internet Connection Firewall or ICF is available from HP as an add on The firewall is enabled b
10. For more information review the following document http h200001 www2 hp com bc docs support SupportManual c 00298847 c00298847 pdt CAUTION If the available free space on the flash memory is reduced to less than 3 MB the thin client becomes unstable Downloading and using printers requires sufficient flash space In some cases you may have to remove software components to free up space for printers Printing to a locally connected printer from an ICA or RDP session using the print drivers of the server produces full text and graphics functionality from the printer To do this you must install the print driver on the server and the text only driver on the thin client see the following section Adding printers using generic text only print driver Follow these steps to add a printer using the text only print driver 1 Connect the printer to the parallel port Choose Printers and Faxes from the Start gt Settings menu Select Add a Printer to open the Add Printer Wizard Click Next in the first panel of the wizard Select Local printer configured to this computer QN Un A W N Verify that the Automatically Detect and Install my Plug and Play Printer check box is not selected www hp com Quick Reference Guide 7 Click Next 8 Select Use the Following Port 9 Select the appropriate port from the list and then click Next 10 Choose the manufacturer and model of the printer and then click Next 11 Us
11. O invent Quick Reference Guide Microsoft Windows XPe based Thin Clients 15000 Series Document Part Number 253378 007 October 2005 This guide supplements the standard Microsoft Windows XPe documents supplied by Microsoft Corporation This document highlights the differences enhancements and additional features provided with this terminal Microsoft MS DOS Windows and Windows NT are trademarks of Microsoft Corporation in the U S and other countries 2005 Hewlett Packard Development Company L P The information in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Quick Reference Guide Microsoft Windows XPe based Thin Clients 15000 Series Seventh Edition October 2005 Document Part Number 253378 007 Contents INMOGUCHON mPPER I liage UPd ERDPEEETRTTTTICT L r I Server environment require
12. UTION Never disable the write filter cache if it is more than 80 percent full To avoid flash corruption when administering the thin client for permanent changes HP strongly recommends that you disable the write filter cache before making permanent modifications to the system Remember to enable the writer filter after making all of your changes The following section describes how you can manipute the write filter through the command line www hp com Quick Reference Guide Enhanced Write Filter Manager command line control SY Quick Reference Guide CAUTION Terminal Administrators should use Microsoft Windows NT file security to prevent undesired usage of these commands CAUTION When using the commit command all the temporary contents are permanently written to the flash memory Because the Enhanced Write Filter Manager commands are executed on the next boot you must reboot the system for the command to take effect Windows XPe includes the Enhanced Write Filter EWF console application command line tool Ewfmgr exe which you can use to issue a set of commands to the EWF driver report the status of each protected volume overlay and report the format of the overall EWF configurations By including the EWF Manager console application component in your configuration and building it into your image you enable use of Ewfmer exe and the corresponding commands To use the Enhanced Write Filter Manager using the command li
13. age options are preset at the factory Should you need to make a change the keyboard language selection is made through the Regional and Language Options selection in the Control Panel From this program you can select the type of keyboard you are using as well as the layout IME settings Administrative Tools Click the Administrative Tools icon in the Control Panel to open a window that allows access to the following B Services B User Manager Services The Services selection lists the services installed on the thin client User Manager User Manager is a utility that allows the administrator to create delete and maintain user accounts For more information see User profiles on page 32 www hp com Quick Reference Guide Peripherals Depending on the ports available the thin client can provide services for USB serial parallel and PCI devices as long as the appropriate software is installed Factory installed software is described in the following section As they become available you can install add ons for other services using the Altiris Deployment Solution software For more information see Firmware upgrades on page 34 USB to Serial converter cable Use this procedure to determine the port assigned to a device connecting to the thin client through a USB to serial converter cable l Connect a printer or other device to the serial port of the converter cable Do not connect the USB end of the converter
14. configuration options as shown below Li On Recommended 1 Don t allow exceptions I Off Not Recommended Windows Firewall General Exceptions I Advanced i Windows Firewall is helping to protect your PC Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through a network ar the Internet Q 9 On recommended This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab Don t allow exceptions Select this check box when you connect ta a public network in less secure locations such as restaurants hotels and airports Any selections on the Exceptions tab will be ignored C OFf not recommended Avoid using this setting Turning off windows Firewall may make this computer mare vulnerable to viruses and intruders What elze should know about Windows Firewall When you select Don t allow exceptions Windows Firewall blocks all requests to connect to your computer including those from programs or services on the Exceptions tab The firewall also blocks file and printer sharing and discovery of network devices www hp com Quick Reference Guide Quick Reference Guide Using Windows Firewall with no exceptions is useful when connecting to a public network such as one at an airport or hotel This setting can help to protect your computer by blocking
15. disabled or a commit command is issued during the current boot session See the write filter topics in Enhanced Write Filter Manager on page 26 for instructions to disable the cache Enable the write filter when you no longer want permanent changes www hp com 3 Logging on Automatic logon Manual logon You can log on to your thin client either automatically or manually The default for the XPe based thin client is automatic logon The administrator can use the HP Logon Manager in the Control Panel to enable disable auto logon and change the auto logon user name password and domain Only the administrator logon account can change auto logon properties To save changes be sure to disable the write filter cache or issue the commit command anytime during the current boot session See Enhanced Write Filter Manager on page 26 for information about the write filter and instructions for disabling the write filter Enable the write filter when you no longer want permanent changes Enabling automatic logon bypasses the Log On to Windows dialog box To log on as a different user while auto logon is enabled press and hold Shift while clicking Start Shut Down Log Off This displays the Log On to Windows dialog box and allows you to manually enter the logon information When automatic logon is disabled thin client startup displays the Log On to Windows dialog box Type the logon information in the User Name and Password text
16. e ideal way to resolve issues This is not always possible so the firewall provides an interface for configuring exceptions for ports and applications Quick Reference Guide www hp com 21 Failure symptoms Failures related to the default configuration will manifest in two ways B Client applications may fail to receive data from a server Examples include an FTP client multimedia streaming software and new mail notifications in some email applications WE Server applications running on the Windows XP computer may not respond to client requests Examples include a Web server such as Internet Information Services IIS Remote Desktop and File Sharing Failures in network applications are not limited to firewall issues RPC or DCOM security changes can cause failures It is important to note whether the failure is accompanied by a Windows Firewall Security Alert indicating that an application is being blocked Security Alert E programfromreceivingunsolicited information from the Internet or a network e To help protect your computer Windows Firewall has blocked this O Hame Microsoft Remote Std 1 0 Shell Publisher Microsoft Corporation C2 Unblock this program Keep blocking this program 2 Keep blocking this program but ask me again later Learn more about Windows Firewall Resolution With either of the failures mentioned above you can add exceptions to the configuration for Windows Firewall Exceptions c
17. e the assigned default name or other name for the printer and then click Next 12 Select Do Not Share this Printer and then click Next 13 Choose whether to print a test page and then click Next 14 Click Finish T Using manufacturer print drivers Install the driver provided by the manufacturer and follow the manufacturer s instructions Be sure to disable the write filter or issue the commit command to save the installation Audio You can redirect audio from applications to the audio jacks on the thin client You control the level externally such as by a 600 ohm potentiometer control and driving speakers requires a power booster You can adjust the volume using the sound icon in the task bar system tray You can single click on this icon to open the master volume control or double click to open the volume control application dialog box Quick Reference Guide www hp com 15 Microsoft Windows XPe Service Pack 2 SP2 Microsoft Windows XPe Service Pack 2 SP2 addresses new challenges to the security of personal computers by making a number of basic improvements to the operating system The HP Compaq Thin Clients Microsoft XPe SP2 image includes improvements to the following features B Network Protection B Microsoft Internet Explorer B Windows Messenger B Windows Media Player Network protection Sygate firewall Network protection 1s the largest area of improvement in Windows XPe Service Pack 2 and the one with
18. ecause a user logon cannot disable the write filter cache you can retain the mappings by logging off the user do not shut down or restart and logging back on as Administrator and then disabling the write filter You can also assign the remote home directory by using a user manager utility or by other means known to administrators Write roaming profiles to the C drive The profiles need to be limited in size and will not be retained when the thin client is rebooted For roaming profiles to work and be downloaded there must be sufficient flash space available In some cases it may be necessary to remove software components to free up space for roaming profiles www hp com 31 User log accounts This section describes how to create a new user account and user profile Creating a new user account User profiles 32 CAUTION Make sure to disable the write filter cache during the boot session in which a new account is created Remember to enable the write filter after all of your permanent changes have been saved to flash You must log on as Administrator to create user accounts locally or remotely Due to local flash disk space constraints you should keep the number of additional users to a minimum Use the User Manager utility to create new user accounts To access this utility click Control Panel Performance and Maintenance Administrative Tools A new user profile is automatically configured from a template based
19. ed You may access another browser through an ICA or RDP account if you need more browser resources Control Panel extended selections HP RAMDisk Quick Reference Guide The Control Panel is accessed by clicking Start on the task bar and selecting Start gt Control Panel Some of the extended selections available on the Control Panel are discussed in the following sections The RAM disk is volatile memory space set aside for temporary data storage It is the Z drive shown in the My Computer window The following items are stored on the RAM disk B Browser Web page cache B Browser history B Browser cookies B Browser cache B Temporary Internet files www hp com 11 SN B Print spooling B User system temporary files You can also use the RAM disk for temporary storage of other data such as roaming profiles at the administrator s discretion see Local drives on page 30 Use the Ramdisk Configuration dialog box to configure the RAM disk size If you change the size of the RAM disk you will be prompted to restart for changes to take effect To permanently save the change make sure to disable the write filter cache or to issue the commit command during the current boot session before restarting The default RAM disk size may vary depending on the thin client model and the installed memory size The maximum Ramdisk size that you can is 64 MB The minimum is 2 MB Regional and Language Options The keyboard langu
20. ents and session servers Image updates HP provides periodic updates to the image for HP Compaq t57x0 thin clients Check the HP support site for important documentation that provides specific information for your image version You can find support documentation at http welcome hp com country us en support html This guide provides information about Microsoft Windows XPe For more information about the latest features see Microsoft Windows XPe Service Pack 2 SP2 on page 16 Server environment requirements HP thin clients use a variety of services accessed through a network These services include session and product support services as well as standard network services such as DHCP and DNS Thin clients require the following B Session services B Support services Session services Quick Reference Guide The network where your thin client is connected requires any of the following session services B Citrix ICA B Microsoft RDP B Terminal Emulation Support www hp com Citrix ICA Microsoft RDP You can make Citrix Independent Computing Architecture ICA available on the network using Citrix MetaFrame and Presentation Server for Microsoft Windows NT 4 0 Windows 2000 Server family and Windows 2003 Server family The Terminal Services Client application on the thin client accesses Microsoft Terminal Services You can make RDP available on the network using any of the following services B Microsof
21. flash CAUTION If the available free space on the flash memory is reduced to below 3 MB the thin client becomes unstable The Enhanced Write Filter if enabled protects the flash from damage and presents an error message if the cache is overwritten Items that are written to the write filter cache or directly to the flash if the write filter 1s disabled during normal operation include Favorites created connections and deleted or edited connections www hp com Quick Reference Guide Saving files CAUTION The thin client uses an embedded operating system with a fixed amount of flash memory HP recommends that you save files that you want to retain on a server rather than on your thin client Be careful of application settings that write to the C drive which resides in flash memory in particular many applications by default write cache files to the C drive on the local system If you must write to a local drive change the application settings to use the Z drive To minimize writing to the C drive you should update configuration settings as described in User log accounts on page 32 Mapping network drives Roaming profiles Quick Reference Guide You can map network drives if you log on as either Administrator or User To keep the mappings after the thin client is rebooted 1 Disable the write filter cache during the current boot session or issue the commit command 2 Select the Reconnect at Logon check box B
22. identify the ports used by the application The most reliable method for determining port usage is consulting with the application vendor If the port number s for the process are less than 1024 it is likely that the port numbers will not change If the port numbers used greater than 1024 the application may be using a range of ports so opening individual ports may not resolve the issue reliably Once you have the port number and protocol add an exception for that port www hp com 23 To add a port exception 1 Open Windows Firewall and click the Exceptions tab 2 Click Add Port to display the Add a Port dialog box a Enter the Port Number b Choose TCP or UDP protocol c Give the port exception a descriptive name in the Name field 3 Click Change Scope to view or set the scope for the port exception and then click OK 4 Click OK to close the Add a Port dialog box 5 Click to enable the port Additional resources Refer to the following resources for additional Microsoft Windows Service Pack 2 and Microsoft Windows Firewall information B TechNet Windows XP Professional Web site http www microsoft com technet prodtechnol winxppro default mspx B Manually Configuring Windows Firewall in Windows XP Service Pack 2 http www microsoft com technet community columns cableguy cg0204 mspx B Using the Windows Firewall INF File in Microsoft Windows XP Service Pack 2 http www microsoft com downloads details asp
23. ific information on using Altiris consult the Altiris help documentation If you want to install an add on module you must use the Altiris Deployment Solution for administering the thin client Disable enable the write filter as needed to save the changes CAUTION If the available free space on the flash memory is reduced to below 3 MB the thin client becomes unstable For add on modules to work and be downloaded there must be sufficient flash space available In some cases it may be necessary to remove software components to free up space for add on modules Firmware upgrades 34 The Intel Preboot Execution Environment PXE is a protocol that defines interaction between TCP IP DHCP and TFTP to enable a client to download a preboot environment from a server PXE allows a client to boot from a server on a network prior to booting the embedded operating system or the operating system from the local flash module PXE allows a network administrator to remotely wake up a thin client and perform various management tasks including loading the operating system and other software onto the thin client www hp com Quick Reference Guide from a server over the network The PXE client is installed on the thin client and the PXE server component is part of the Altiris Deployment Solution suite Q Citrix ICA auto update does not function for the ICA client installed on the thin client updates are implemented through the standard firmware upg
24. instructions on how to disable the write filter Enable the write filter when you no longer want permanent changes Macromedia Flash Player Macromedia Flash Player is the agent for rich Web experiences across multiple platforms With Macromedia Flash Player Web users worldwide can view and interact with content developed in Macromedia Flash 6 www hp com Quick Reference Guide Remote Desktop Connection The Microsoft Remote Desktop Connection allows an administrator to access a Windows XPe based thin client disabled by default or a Windows Terminal Server from a remote location With this connection the administrator can take control of the local thin client and its applications The XPe desktop User desktop Quick Reference Guide This section gives a general overview of the XPe User and Administrator desktop features and functions The desktop that displays when you are logged on as a user is a standard Windows XP desktop except that the Citrix Program Neighborhood Remote Desktop Connection and Internet Explorer are the only icons present These selections are also available from the Start menu If the terminal emulator application is installed you can open it from Start gt Programs Links to remote ICA NFuse published applications may also be listed on the Start menu and or displayed as icons on the desktop Refer to the Citrix documentation for information and instructions For information about the functionality
25. ion Otherwise the new settings will be lost when the thin client is shut down or restarted Enable the write filter when you no longer want to make permanent changes The write filter cache contents are not lost when you log off and on again as the same or different user You may disable the write filter cache after the new logon and still retain the changes A user logon account does not have write filter disabling privileges this is a local or remote administrator function www hp com 9 S Power management A Monitor Saver turns off the video signal to the monitor allowing the monitor to enter a power saving mode after a designated idle time Parameters for this mode are available by right clicking on the desktop background and selecting Properties gt Screen Saver gt Power System time After power off clock time is not lost as long as the power source remains plugged in You can manually set the local time or you can automatically set the local time utility to synchronize the thin client clock to a time server at a designated time You should maintain correct time because some applications may require access to the local thin client time To open the Date and Time Properties dialog click on the time area in the task bar or double click the Date and Time icon in the Control Panel Programs menu extended selections Open the Programs menu by clicking Start gt Programs Additional selections available on the Pr
26. ments s 0 cee rr I DOSSTOI GOP VICOS 4 osc cewan es apse ie S DCDPXCUES SPINE S ar AER SEC IGEONE I Gud P L EP 2 MiICTOSOU ND 53 02 6555 Genoese cence E ERRE AS S 2 Terminal emulation SUDDOEL 2 22039 docere s ce 9 x gw RR Ed maga y y GC a 9 Support service Altiris Deployment Solution 0 0 0 0 ccc eee eee 3 Extended Windows XPe features 0 0 cee eee eas 3 Evan OW 654 2o ster ba eeee beso dd eheseds hes teub ees awe eee 4 ee ee be ene 4 Automa IO SON coca adore verior bo tur eee S dus pop ES eDERPET IPIE TERT 4 Mangal TO9Oll 22326242066 EET RA REGE Whee 4 eiea Nas ERI AT Y Ard 4 Administrator logon access 0 cette eee e eens 5 Pre installed Hes s 2 4 oco acs ere God dog VASE ne RRSA T Pe aT E EE RES 5 Altiris Client Agent leer 6 Citrix Program Neighborhood 20 0 0c ccc eee ees 6 Enhanced Write Filter Manager 2 2 0 0 eee eens 6 Macromedia Flash Player 20 0 0 eee eee eens 6 Remote Desktop Connection 0 0 0c ccc eee eens 7 The Pe deSNlODo sedes eueHP EPI EN PEETINNERIPPPIPCIPUSPOPRPSUSTOS E 7 serdes iio e 7 Administrator desktop 0 0 0 ccc eee eee ene e ee nnes 8 Logging off from restarting and shutting down the thin client 9 Programs menu extended selections llle 10 Citrix Program Neighborhood 0 0 0 0 0 ees 10 Remote Desktop Connection
27. ne select Start Run Open and access the system DOS prompt by typing CMD in the Open field and clicking OK At the system prompt enter ewfmgr c and press Enter Using the ewfmgr lt drive letter gt boot command syntax use the following commands in the boot command variable of the command line Displays information about all protected volumes and performs a command such as disable enable and commit on each volume if specified commit Commits all current level data in the overlay to the protected volume and resets the current overlay value to 1 You can combine commit with the disable command to commit and then disable www hp com 27 disable Disables the overlay on the specified protected volume enable Enables the Enhanced Write Filter so that data written to the protected media is cached in the overlays The current overlay level becomes 1 as soon as EWF is started and a new overlay is created at level 1 commitanddisable Combination of the commit and disable commands This command commits data in the overlay upon shutdown and disables EWF after the system reboots Enhanced Write Filter user interface 28 In addition to the DOS command line tool the Windows XP Embedded image now includes an Enhanced Write Filter EWF GUI You can access the EWF GUI through the Control Panel or the Administrative Tools option for the administrator To access the EWF GUI 1 Log in as an administrator 2
28. of the standard Windows XPe desktop and Start menu items refer to the applicable Microsoft documentation at http msdn microsott com embedded windowsxpembedded default aspx For the Web addresses of the Citrix Program Neighborhood and Remote Desktop Connection help documents see Programs menu extended selections on page 10 The Control Panel available to users by clicking Start gt Control Panel provides access to a limited set of resources for changing Windows XPe user preferences You must log on as Administrator to access the extended set of system resources www hp com 7 SN SY Right clicking the mouse when the pointer is on the user s desktop background does not open a pop up menu You may copy and paste text between remote session and local computer using standard copy and paste methods Administrator desktop SY The desktop that displays when you are logged on as an administrator is a Standard Windows XP desktop Icons present on the default administrator desktop Start menu include B Citrix Program Neighborhood B Remote Desktop Connection B Internet Explorer The desktop that displays when you are logged on as Administrator is a standard Windows XP desktop except that the Citrix Program Neighborhood Remote Desktop Connection and Internet Explorer are the only icons present These selections are also available from the Start menu If installed you can open the terminal emulator application from S
29. ograms menu include B Citrix Program Neighborhood also available as a desktop icon B Remote Desktop Connection also available as a desktop icon B TeemNT B Internet Explorer also available as a desktop icon Citrix Program Neighborhood This selection opens the Citrix Program Neighborhood window which facilitates connections to remote applications running on ICA servers Documentation for the ICA client application 1s available from the Citrix Corporation Web site at www Ccitrix com support Search under Product Documentation www hp com Quick Reference Guide Remote Desktop Connection TeemNT Internet Explorer This selection opens the Remote Desktop Connection dialog box which is used to establish connections to remote applications using RDP Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Remote Desktop Connection dialog box The TeemNT terminal emulation application 1s installed on the thin client Refer to the terminal emulation documentation supplied separately for instructions By default a desktop icon is not installed Version 6 0 of the Microsoft Internet Explorer browser is installed locally on the thin client The Internet options settings for the browser have been preselected at the factory to limit writing to the flash memory These settings prevent exhaustion of the limited amount of flash memory available and should not be modifi
30. on the default user or administrator access settings in the registry browser profiles and ICA and RDP initial settings If the default user or administrator profile settings are changed from those set at the factory the changed settings are automatically applied to the new user profile For the new user to match the characteristics of the default user the administrator must create the user in the user group and add the new user to the Administrator group The default user is in both groups otherwise the new user will not be able to add a local printer The user s actions are still limited while the user is in the Administrator group To create the user CAUTION Because of the limited size of flash memory HP strongly recommends that you configure other applications available to the new and existing users to prevent writing to the local file system For the same reason HP also recommends that you exercise extreme care when changing configuration settings of the factory installed applications www hp com Quick Reference Guide 10 Click Add This opens the Select Groups dialog box 12 11 13 Log in as Administrator Open the Administrative Tools window by clicking Start gt Control Panel Performance and Maintenance Administrative Tools Double click User Manager to open the Local Users and Groups window Double click the Users folder to view the contents in the right pane Click Action in
31. onfigure the firewall to permit specific inbound connections to the computer www hp com Quick Reference Guide SN Quick Reference Guide HP recommends adding a program instead of adding a port Adding a program is easier and safer than adding a port because you do not have to know which port numbers to use and the port is only open when the program is waiting to receive a connection Only the specified application can use the port whereas opening a port allows any application to use it Adding a program The recommended configuration involves adding a program to the exception list This solution provides the easiest configuration as well as enables the firewall to open ranges of ports that can change each time the program runs To add a program exception 1 Open Windows Firewall and click the Exceptions tab 2 If the program is in the list click to enable the setting If the program is not in the list click Add Program to display the Add a Program dialog box 3 Click Browse to choose the program you wish to add as an exception and then click OK 4 Click Change Scope to view or set the scope for the program and then click OK 5 Click OK to close the Add a Program dialog box 6 Click the check box to enable the program By default the program is not enabled in the list Adding a port If adding the program to the exception list does not resolve the application issue you can add ports manually You must first
32. only the Administrator can access this application Pre installed utilities Quick Reference Guide There are several preinstalled utilities on the thin client including B Altiris Client Agent B Citrix Program Neighborhood B Enhanced Write Filter Manager B Macromedia Flash Player n Remote Desktop Connection www hp com 5 Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network The agent carries out assignments and reports the status of individual thin clients to the Altiris server Citrix Program Neighborhood Citrix Program Neighborhood is a feature of ICA introduced with MetaFrame 1 8 that enables users to connect to MetaFrame and WinFrame servers and published applications Program Neighborhood allows complete administrative control over application access and delivers an even greater level of seamless desktop integration Enhanced Write Filter Manager Booting the system launches the Enhanced Write Filter Manager utility The write filter provides security and protects flash memory from excessive write activity See Enhanced Write Filter Manager on page 26 for information about the write filter Q Changes made to the thin client configuration will be lost when the thin client is rebooted unless you disable the write filter cache or issue a commit command during the current boot session See Enhanced Write Filter Manager on page 26 for
33. rade process HP Compaq Thin Client Imaging Tool The HP Compaq Thin Client Imaging Tool is part of the Softpaq deliverable that contains the original factory image for the HP Compaq t5000 thin client You can use this utility to restore the original factory image to your thin client This utility allows you to perform the following options E Generate and ISO image to use with CD creation software to create a bootable CD for deployment using a USB CD ROM drive B Create a bootable flash image on a USB flash device such as on a disk on key B Unbundle the image to a directory for use in a custom deployment scenario or PXE image For additional information about this utility and its uses visit the HP Web site at http h200005 www 2 hp com bc docs support SupportManual c 00485307 c00485307 pdt Quick Reference Guide www hp com 35 A adding printers 14 Administrative Tools 12 Administrator desktop 8 logon access 5 Altiris Client Agent 6 Altiris Deployment Solution 3 34 audio 15 C Citrix ICA 2 Citrix Program Neighborhood 6 10 configuring Microsoft Windows Firewall 17 21 Control Panel extended selections 11 corrupted Enhanced Writer Filter 29 creating new user account 32 desktop Administrator 8 user 7 drive C 30 drive Z 30 E Enhanced Write Filter Manager 6 26 clear boot command 29 command line control 27 disabling 28 Quick Reference Guide Index enabling 28 overlay configuration 29 s
34. t ongoing management and software deployment You must install the Altiris Deployment Solution on a Windows NT 4 0 or Windows 2000 2003 Server or a workstation capable of logging on as administrator to a domain that provides specified network services which can access a software repository for your thin client The Altiris Deployment Solutions software uses a Preboot Execution Environment PXE session and protocol to reimage or recover your thin client PXE upgrade services are built into the Altiris Deployment Solution For additional information about the Altiris Deployment Solution refer to the Altiris Web site at www altiris com documentation and review the Altiris Deployment Solution User Guide Extended Windows XPe features Quick Reference Guide The operating system of the Microsoft Windows XPe based thin client has extended features not found in the standard Microsoft Windows XP operating system Controls for extended Windows XPe features are only available through the Administrator logon account with the exception of the following B Microsoft Terminal Server Client Remote Desktop Connection Manager B Citrix Program Neighborhood B If installed a special order terminal emulation application CAUTION A write filter is used by the thin client for security and to prevent excessive flash write activity Changes to the thin client configuration are lost when the thin client is restarted unless the write filter cache is
35. t Windows 2000 2003 Server with Terminal Services installed B Microsoft Windows NT 4 0 Terminal Server Edition B Microsoft Windows Server 2000 2003 If a Windows 2000 2003 server is used for both of these session services ICA and RDP a Terminal Services Client Access Licenses TSCAL server must also reside somewhere on the network Client Access licenses permit clients to use the terminal file print and other network services provided by Windows 2000 2003 Server The server grants temporary licenses on an individual device basis that are good for 90 days Beyond that you must purchase TSCALs and install them in the TSCAL server You cannot make a connection without a temporary or permanent license For additional information about Microsoft Terminal Services see the Microsoft Web site http www microsoft com windows2000 technologies terminal def ault asp Terminal emulation support All t57x0 thin client models include third party terminal emulation software to support computing on legacy platforms The terminal emulation software uses the Telnet protocol to communicate with the computing platform www hp com Quick Reference Guide Support service Altiris Deployment Solution The Altiris Deployment Solution support service is available for your thin client network This service provides an easy to use integrated tool that allows remote management of thin clients throughout their life cycle including initial deploymen
36. tart Programs Administrators can access extended resources from the Start menu For information about the functionality of the standard Windows XPe desktop and Start menu items refer to the Microsoft Web site at http msdn microsoft com embedded windowsxpembedded default aspx Right clicking the mouse when the pointer is on the administrator s desktop background opens a pop up menu www hp com Quick Reference Guide Logging off from restarting and shutting down the thin client 4 4 Quick Reference Guide To restart shut down or log off from the thin client click Start gt Shut Down From the Shut Down dialog box select the desired action and click OK You may also log off or shut down using the Windows Security dialog box Press Ctrl Alt Del to open the dialog If automatic logon is enabled when you log off without shutting down the thin client immediately logs on the default user For instructions for logging on as a different user see Logging on on page 4 The following utilities are affected by logging off restarting or shutting down the thin chent B Enhanced Writer Filter B Power Management B System Time Enhanced Write Filter For detailed information about the Enhanced Write Filter see Enhanced Write Filter Manager on page 26 If you want to save changes to system configuration settings you must disable the write filter cache or issue the commit command during the current boot sess
37. tatus tool 29 user interface 28 Enhanced Writer Filter manager 9 extended selections Control Panel 11 F firewall Microsoft Windows 17 Sygate 16 Flash 30 H HP Compaq Thin Client Imaging Tool 35 HP RAMDisk 11 HP Sygate Security Agent 16 image updates 1 Internet Explorer 11 25 L language options 12 logging on Administrator 5 automatic 4 manual 4 M Macromedia Flash Player 6 manufacturer print drivers 15 www hp com Index 1 Index mapping network drives 31 Microsoft Internet Explorer 25 Microsoft RDP 2 Microsoft Remote Desktop Connection 7 11 Microsoft Terminal Services 2 Microsoft Windows Firewall 17 adding a port 23 adding a program 23 additional information 24 configuring 17 failure symptoms 22 issue resolution 22 on by default 17 troubleshooting 21 Microsoft Windows Service Pack 2 16 additional information 24 network drives 31 network protection 16 O on by default 17 P password rules 5 peripherals 13 power management 10 pre installed utilities 5 print driver manufacturer 15 text only 14 printers 14 regional and language options 12 roaming profiles 31 S saving files 31 services 12 Index 2 www hp com session services 1 shutting down 9 support service 3 Sygate Firewall 16 Sygate Security Agent 16 system time 10 T TeemNT 11 Telnet protocol 2 terminal emulation support 2 Terminal Services Client Access Licenses 2 text only printer driver 14 time 10
38. the menu bar and then select New User This opens the New User dialog box Type in the user name and password then and select the attributes you want Click Create and then click the Close command button In the Local Users and Groups window select highlight the Users folder in the left pane In the right pane double click the name of the user just created This opens the user name Properties tabbed dialog box Open the Member Of tab dialog Type Administrators in the Enter the Object Names to Select field This enables the Check Names command button Click Check Names and then click OK The newly created user is now a member of both the administrators and users groups and should match the privileges of the default user account Quick Reference Guide www hp com 33 Remote Administration and firmware upgrades This section highlights and discusses the Remote Administration capabilities and firmware upgrade methods applicable to your thin client Altiris Deployment Solution software Add on modules A a The Altiris Deployment Solution software is a full featured remote administration tool set It accesses the thin client through the Altiris remote Agent and PXE server utilities installed on the thin client Altiris allows you to perform the thin client administration functions including firmware upgrades without requiring an administrator to visit the individual thin client sites For spec
39. ur thin client Quick Reference Guide www hp com 25 Enhanced Write Filter Manager 26 G D The Enhanced Write Filter Manager provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes the operating system and functional software components reside in flash memory The write filter also extends the life of the thin client by preventing excessive flash write activity It gives the appearance of read write access to the flash by employing a cache to intercept all flash writes and returning success to the process that requested the I O The intercepted flash writes that are stored in cache are available as long as the thin client remains active but are lost when you reboot or shut down the unit To preserve the results of writes to the registry favorites cookies and so forth you can transfer the contents of the cache to the flash on demand using the Altiris Deployment Solution software or manually using the Enhanced Write Filter Manager After you disable the write filter all future writes during the current boot session are written to the flash with no further caching until reboot You can also enable disable the write filter using the command line Always enable the writer filter after you have made all of your permanent changes The administrator should periodically check the status of the cache and reboot the thin client if the cache is more than 80 percent full CA
40. white paper located at http h200005 www2 hp com bc docs support SupportManual c 00485307 c00485307 pdf If you are logged on as Administrator you can change the status of EWF by right clicking the icon and selecting the desired EWF state Since EWF Manager console utility ewfmgr exe and the EWF status service execute separate code status changes by ewfmgr exe are not automatically reflected by the EWF status icon www hp com 29 Local drives Drive Z If you modify the EWF using the command line you must right click the icon you can then click anywhere on the screen to close the context menu to refresh the status icon display The status icon display is refreshed automatically when you make modifications through the EWF Control Panel applet The EWF applet always reflects the current status The following sections describe the local drives located on the thin client Drive Z is the onboard volatile memory Ms ramdrive on the logic board of the thin client Because drive Z is volatile memory HP recommends that you do not use this drive to save data that you want to retain For Ramdisk configuration instructions see HP RAMDisk on page 11 For information about using the Z drive for roaming profiles see Roaming profiles on page 31 Drive C and Flash A 30 Drive C is in the onboard non volatile flash memory HP recommends that you do not write to drive C as writing to drive C reduces the free space on the
41. x FamilyID cb 307a1d 2197 4e63 a58 1 bf25685b4c43 amp displaylang en B Deploying Windows Firewall Settings for Microsoft Windows XP with Service Pack 2 http www microsoft com downloads details aspx tamilyid 445 4e0e1 61fa 447a bdcd 499173a637d1 amp displaylang en 24 www hp com Quick Reference Guide Microsoft Internet Explorer Service Pack 2 made Microsoft Internet Explorer much more secure Internet Explorer has more control over the execution of all content including a built in facility to block unwanted pop up windows and manage the viewing of desired pop up windows Furthermore Internet Explorer now keeps scripts from moving or resizing windows and status bars to hide them from view or obscure other windows Windows Messenger Windows XPe Service Pack 2 added a block unsafe file transfers feature to Windows Messenger For a list of files generally considered unsafe see Information About the Unsafe File List in Internet Explorer 6 on the Microsoft Web site at http go microsoft com fwlink Linkld225999 Windows Media Player 9 Version 9 of the Windows Media Player contains security performance and functionality improvements For more information about improvements to Windows Media Player refer to the Windows Media Player home page at http www microsoft com windows windowsmedia player 9Oseries default aspx Utilities and settings This section describes some of the utilities and settings found on yo
42. y default after you install the add on zB The Microsoft Windows Firewall is provided only as an add on and is not included in the image Before installing the Microsoft Windows Firewall you must remove the Sygate Firewall A Sygate Firewall removal add on is available at http h18007 www 1 hp com support files ThinClients us downloa d 22630 html On by default After you install the add on Windows Firewall is turned on by default for all network interfaces On by default also protects new network connections as they are added to the system This could break application compatibility if the application does not work with stateful filtering by default Configuring Microsoft Windows Firewall In order to provide the best security and usability Windows Firewall provides the ability to add exceptions for applications and services so that they can receive inbound traffic To configure Windows Firewall open the firewall from Control Panel You can also access the firewall configuration from the Advanced tab in Network Connection properties Security Center is not in the image Once the Windows Firewall add on is applied the FIREWALL CPL control panel applet is only available for the Administrator account Quick Reference Guide www hp com LZ 18 Q After you launch the Windows Firewall add on the Control Panel applet is only available to the Administrator account B General Tab The General tab provides access to the main three
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