HP CN1000E User's Manual
Contents
1. International notices and statements Canadian notice avis Canadien Class A equipment This class A digital apparatus meets all requirements of the Industry Canada IC Interference Causing Equipment Standard ICES 003 Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This statement applies to products marketed in Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following website http www hp eu certificates enter the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized C telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If C OD applicable a 4 digit notified2. Monospace bold text Emphasized monospace text WARNING Indicates that failure to follow directions could result in bodily harm or death CAUTION Indicates that failure to follow directions could result in damage to equipment or data IMPORTANT Provides clarifying information or specific instructions NOTE Provides additional information TIP Provides helpful hints and shortcuts Customer self repair HP customer self repair CSR programs allow you to repair your HP storage product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provider or see the CSR website http www hp com go selfrepair This product has no customer replaceable components Typographic conventions 21 A Emulex CNA speci fications This chapter contains the following CNA specifications e Environmental specifica e Physical specifications tions page 22 page 22 e Emulex CNA media specifications page 23 Environmental specifications Table 3 page 22 lists the C NA environmental specifications Table 3 Environmental specifications Physical specitications Environment Minimum Maximum Operating temperature 0 C 32
3. Channel device 27 Index B BIOS startup message 17 C calculations MAC address and WWN 5 certification and classification information laser 24 Class A equipment Canadian compliance statement 25 CNA installing 5 6 isolating problems 14 LED states 16 media specifications 23 observe and collect data 14 specifications 22 startup BIOS message 17 CNA Linux drivers installing 12 collecting data CNA problems 14 contacting HP 20 conventions document 21 text symbols 21 copper cable option 23 copper cables 23 customer self repair 21 D Device Mapper 11 document conventions 21 related information 20 documentation HP website 20 downloading firmware 11 Linux driver kit 10 multipathing software 11 OneCommand Manager application kit 10 Windows Smart Component 10 drivers installing 10 E electrostatic discharge 6 9 environmental specifications 22 European Union regulatory compliancex09 notice 25 F FCC compliance 24 fiber optic cable option 23 fiber optic cables 23 28 Index firmware downloading 11 installing on Windows 12 G grounding methods 9 H help obtaining 20 HP technical support 20 IEC EMC worldwide regulatory compliance notice 25 installation prerequisites 5 installing CNA 5 6 CNA drivers on Linux 12 drivers 10 firmware on Linux 12 Linux driver kit 10 multipathing software on Linux 13 multipathing software on Windows
4. DCBX mode CEE mode Enable Disable Boot from SAN Scan for Target Devices Reset Adapter Defaults Configure Boot Devices Configure DCBX mode Configure FCF CEE Parameters Configure FCF CIN Parameters Configure Advanced Adapter Parameters Enter lt Esc gt to Previous Menu lt tvl gt to Highlight lt Enter gt to Select Troubleshooting Figure 15 page 19 shows the CNA BIOS device details Figure 15 CNA BIOS device details CN1 BE Bust 7 Dev BA Func 2 Hen Base FBF BBAA Firmware Version 2 701 374 6 BIOS Disabled Port Name 18 88888C995BSEB Vlan ID 098288 DCBX mode CEE mode Node Name 2 8888B8C995BSEB CNA startup BIOS message 19 4 Support and other resources Contacting HP For worldwide technical support information see the HP support website http www hp com support Before contacting HP collect the following information e Product model names and numbers e Technical support registration number if applicable e Product serial numbers e Error messages e Operating system type and revision level e Detailed questions Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources New and changed information in this edition The foll
5. F 55 C 131 F Storage temperature 40 C 40 F 70 C 158 F Relative humidity non condensing 5 85 Airflow 150 If min minimum N A Table 4 page 22 lists the physical specifications Table 4 Physical specification Parameter PICe slot requirements S Range Minimum eight lane PCI Express slot Physical dimension Low profile form factor 6 60 inches by 2 71 inches and accommodates both the full height and low profile bracket Power requirements 14 5 Watts typical Agency approvals 22 Emulex CNA specifications e Class 1 Laser Product per DHHS 21CFR J amp EN60825 1 e Ul recognized to UL60950 1 2nd Edition e CUR recognized to CSA 22 2 No 60950 1 07 e TUV certified by to EN60950 1 e FCC Rules Part 15 Class A e Industry Canada ICES 003 Class A e EMC Directives 2004 108 EEC CE Mark EN55022 Class A EN55024 e Australian EMC Framework C Tick Mark AS NZS CISPR22 2006 Class A e Japan VCCI Class A e Taiwan BSMI Class A e Korea KCC Class A e RoHS Compliant Directive 2002 95 EC e China RoHS compliant Emulex CNA media specifications The CNA does not ship with cable media Select either the fiber optic or copper cabling option and purchase the parts separately see Table 5 page 23 Table 5 Fiber optic and copper cabling parts Media type Supported media ie SFP optical e HP Ble 10Gb SR SFP part number 455883 B21 media Supported vo
6. regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light Laser safety warning A WARNING To reduce the risk of exposure to hazardous radiation e Do not try to open the laser device enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified in this document e Allow only HP authorized service technicians to repair the laser device Certification and classification information This product contains a laser internal to the fiber optic FO transceiver for connection to the Fibre Channel communications port In the USA the FO transceiver is certified as a Class 1 laser product conforming to the requirements contained in 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 Outside the USA the FO transceiver is certified as a Class 1 laser product conforming to the requirements contained in IEC 825 1 1993 and EN 60825 1 1994 including Amendment 11 1996 and Amendment 2 2001 Laser product label The optional label in Figure 16 page 24 or equivalent may be located on the surface of the HP supplied laser device Figure 16 Class 1 laser product label CLASS 1 LASER PRODUCT This optional label indicates that the product is classified a
7. the most likely cause of not seeing discrete LUNs is a LUN mapping problem CNA LED states You can observe green and amber LEDs through openings in the CNA mounting bracket See Figure 11 page 17 Table 1 page 17 describes the CNA LED link states Troubleshooting NOTE When power is applied to the CNA both LEDs on both ports light for approximately 10 seconds Figure 11 CNA LED indicators Table 1 CNA LED descriptions LED Meaning Link activity Green Flash activity Off no activity Link state Amber On link up Off link down CNA startup BIOS message The CNA BIOS that is typically used to configure Boot from SAN BFS can also aid in troubleshooting CNA installation SAN link and zoning configuration issues During the system startup the CNA startup BIOS message displays on the system console This message provides minimal information such as the BIOS revision and if a CNA is configured for BFS It also displays the LUN path information to the boot device During startup you have the option to enter the BIOS configuration utility by pressing Ctrl E on the system console see Figure 12 page 17 Figure 12 CNA BIOS t Emulex OneConnect FCoE BIOS Version 4 88a7 Copyright c 1997 2889 Emulex All rights reserved Press lt Alt E gt or lt Ctrl E gt to enter Emulex BIOS configuration utility Press lt s gt to skip Emulex BIOS Figure 13 page 18 shows the firs
8. 12 OneCommand Manager utility 11 Windows device driver 11 Windows Smart Component 10 international notices 25 isolating CNA problems 14 J Japan regulatory compliance notice 26 K Korean regulatory compliance notice 26 L label laser 24 laser international certification and classification information 24 product label 24 radiation warning 24 laser device 24 LED states 16 Linux installing firmware 12 installing the OneCommand Manager application kit 12 Linux driver kit downloading 10 installing 10 M MAC address calculations 5 MAC addresses recording 5 MPIO DSM 11 multipathing software downloading 11 installing on Linux 13 installing on Windows 12 O OneCommand Manager application kit downloading 10 installing on Linux 12 OneCommand Manager utility installing 11 P physical specifications 22 prerequisites installation 5 problems isolating 14 R reference numbers MAC address 5 recording 5 regulatory compliance 24 notices European Union 25 IEC EMC statement worldwide 25 Japan 26 Korean 26 related documentation 20 safety 24 Smart Component kit using 11 specifications CNA 22 CNA media 23 environmental 22 physical 22 Subscriber s Choice HP 20 symbols in text 21 T technical support HP 20 service locator website 20 text symbols 21 troubleshooting 14 typographic conventions 21 W warnings lasers radiation 24 websites c
9. HP Emulex Converged Network Adapter Installation Guide Abstract This document provides information about installing configuring and troubleshooting the HP Emulex Converged Network Adapters CNAs In this document CNA refers to HP models CN1000E and CN1100E HP Part Number AA RWQAC TE Published August 2011 Edition 3 Copyright 2010 2011 Hewlett Packard Development Company L P Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgments Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Windows XP and Windows NT are U S registered trademarks of Microsoft Corporation Adobe and Acrobat are trademarks of Adobe Systems Incorporated Java i
10. N Calculation Example Port 1 MAC address Assigned at the factory and printed F4 CE 46 FD 9C 68 on the CNA IEEE address label Port 1 WWN 10 00 Port 1 MAC address 10 00 F4 CE 46 FD 9C 68 Port 2 MAC address Port I MAC address 4 F4 CE 46 FD 9C 6C Port 2 WWN 10 00 Port 1 MAC address 4 10 00 F4 CE 46 FD 9C 6C Record the serial number and MAC addresses and WWNs for your CNA before installation Serial number on CNA Port 1 MAC address Port 1 WWN Port 2 MAC address Port 2 WWN Installation prerequisites 5 Installing the Emulex CNA The CNA uses removable optical transceivers or copper interface cables A CAUTION Electrostatic discharge ESD can damage electronic components Be sure you are properly grounded before beginning this procedure as described in Electrostatic discharge page 9 IMPORTANT The CNA is only supported in PCI Express 8 lane and larger PCle slots This may require optional PCle riser cards or cages For instructions on installing the riser card or cage see the server documentation To install the CNA into a server 1 Be sure the server is powered off 2 Remove the access panel 3 Wearing an anti static wrist strap remove the blank panel from an empty x8 or larger PCle bus slot NOTE The CNA comes with a standard PCle bracket installed A low profile bracket is included in the box with the CNA The low profile mounting bracket is shorter than the standard bracket a
11. NA problem isolation CNA problem isolation Most of the common problems with the CNA are either link connectivity issues which affect both Ethernet and Fibre Channel access or Fibre Channel storage discovery issues Verify server and CNA startup BIOS messages 1 Look for server POST errors 2 Verify that the CNA is detected and has the appropriate firmware See CNA startup BIOS message page 17 If either of these steps reveals errors the most likely cause is a faulty CNA or the CNA is incompatible with the server model Verify the CNA link 1 Verify that the CNA link is active by observing the CNA LEDs See CNA LED states page 16 2 Verity connectivity at the CN switch port Use the appropriate switch management utility to display the port information and verify the CNA port WWN See Figure 8 page 15 and Figure 9 page 15 for an example of displaying the CN switch link status 14 Troubleshooting Figure 8 Example of B series 1oginshow output 04 08 01 04 0b 01 94 c 1 94 d 1 4 e 01 B4 f 101 94 19 01 cg 94 11 01 0710 2 eg 2 93 08 00 04 12 81 6 11 s 95 h5 c9 95 h5 fo 00 04 13 01 6 12 gt S 5 9 4 94 14 91 6 13 A A E p g f 04 15 01 Te 6716 F 5 764 18 61 BR8 666 1 admin gt Figure 9 Example of C series show interface output Nexus 2 show interface fcoe Etherneti i is FCoE UP vfci is Up FCID is x91 1a
12. PWWN is 16 66 66 66 c9 93 c9 f MAC addr is 0 c9 93 c9 f Ethernet1 2 is FCoE down Etherneti 3 is FCoE UP vfc3 is Down Ethernet1 4 is FCoE UP vfc4 is Up FCID is 6x 1 1e PWWN is 16 66 60 66 c9 93 cB8 af MAC addr is c9 93 c8 af Ethernet1 5 is FCoE UP vficS is Up FCID is x91 13 PWWN is 16 06 60 00 c9 93 ca 87 MAC addr is 96 06 c9 93 ca 87 Ethernet1 6 is FCoE UP vfc6 is Up FCID is x91 17 PWIN is 16 66 66 66 c9 93 c9 c3 MAG addr is 90 06 c9 93 c9 c3 Etherneti is FCoE UP vfc is Up FCID is x91 1ih PWWN is 16 66 06 06 c9 93 ca df MAG addr is 6 66 c9 93 ca df Ethernet1 8 is FCoE UP vfc8 is Up FCID is x91 ic PWIN is 10 00 00 08 c9 93 ca e7 MAC addr is c9 93 ca e Ethernet1 9 is FCoE UP vfc is Up 3 Observe the CN switch and CNA link error counters If any of these steps detect errors the most likely causes are incompatible or faulty cables SFPs or CN switch ports Cable or SFP problems can cause a wide range of symptoms from solid to intermittent and even performance issues The FCoE switch port and CNA port error counters are good indications of potential intermittent and performance problems Verify Fibre Channel switch zoning for FC storage Verify that the Fibre Channel zoning and the CNA port WWNs match those displayed by the CNA Verity Fibre Channel storage device discovery After verifying startup BIOS message link and zoning verify that the CNA can discover the c
13. actatananunpau nda EEE EEEE EE EEEE ANENE EEEE SE 20 Subscription SEVICE vee ca dices secctoyetstesedc Ss ieacpeten ENE 20 New and changed information in this SiON uassrrre eden 20 Related IGM Ossona nse ee Rare E en EEES ra SeS EEr SEET eSis 20 FAP We a5 EEE EN RE RR 20 Typographic LO EE RR ean eee 21 Customer L eo RE RD EN ease 21 A Emulex CNA specifications rrrrrrronoooooooononononnnnnnrnnnnrnnnnnnnnnnnnnnnnnnnnn 22 Eden ee ee REE EE RE NTE 22 Fedre 22 Emulex CNA media FN iecenrarnccadinasiodemusditeadestssiomepmuaierelexeseulonisucedaimanumenedieeds 23 B Regulatory compliance ord Sahety ccic1sds saszcevsscteadsseasaccspesmsloniiewerciewed 24 laser CN AEE EAA E A EA 24 Eee I e E ET 24 Certification and classification itOnmON nics sccnseidaiahisentcenieinedietbanersieruaasdlesrceonestideeeucedenceeieeen 24 Contents 3 Laser Pod bua ene 24 Notice for North America FCC SIC siiiicciessavednedeonnctiunicuniwesennneesdoasesvnedunietadebdexninasenadaaidadaveieess 24 FCC Compliance Information Se cscs a4 cevcicstertewiactercdaetichuce ieee acctecisaleieediee 24 International notices and Stale IME hi ER 25 Canadian notice avis Coan asc tccetc2scatvca Ys snncinsdacatecivsencnianlicelaviantun hie ianaaeweibixrkaadacaiasinncias 25 Class A equipment ERE 25 European Union regulatory Ne 25 Japanese g 9 RE ENN E EE NNN A 26 RT 26 NN erste 27 Me 28 4 Contents 1 Installing the Emulex CNA A This chapter describes the fo
14. body number is inserted between CE and Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany International notices and statements 25 Japanese notice COREA T7IAAHRRMRECT CORBZRERRCRAITSCE REER IT TENHVUFT COBSLARAACBISHNReERT DADE RKENDLIENHVET VCCLA Korean notice OIE SFD LR AAMAS SSS et 2J 10 2U HA FE ASAS Ol SS FOAL Hue 18 9e AMO ABO AS SACS SU 26 Regulatory compliance and safety Glossary BFS CN CNA DSM ESD F FC FCoE Fibre Channel LC MPIO SFP WWN This glossary defines acronyms and terms used in this guide and is not a comprehensive glossary of computer terms Boot from SAN Converged Network Converged Network Adapter Device Specific Module Electrostatic discharge Fibre Channel A comprehensive set of standards for concurrent communication among servers storage systems and peripheral devices Fibre Channel over Ethernet protocol A serial data transport infrastructure and protocol used to implement SANs See also http www fibrechannel org and http www tll org Lucent connector An industry standard connector for fiber optic cable connections Multipath I O Microsoft software Small form factor pluggable transceiver World Wide Name A unique identifier assigned to a Fibre
15. ctions in the readme txt file that is included in the kit Installing the Linux utility To install the Linux OneCommand Manager application kit 1 Download the appropriate utility kit for your distribution See Downloading the OneCommand Manager application kit page 10 2 Uncompress the file 3 Change to the elxocm lt operating system gt lt version gt directory 4 Execute the install command install sh NOTE The NIC driver must be installed and the NIC ports enabled for the OneCommand Manager to operate properly Installing firmware on Linux systems 12 To install the CNA firmware BIOS image using the OneCommand Manager utility 1 Before you begin make sure you have the following installed e Network driver e FCoE driver e OneCommand Manager utility 2 Download the firmware image 3 Follow the instructions in the Updating Adapter Firmware chapter of the OneCommand Manager Application User Guide Installing drivers and software Installing and configuring multipathing software on Linux If you require multiple path redundancy see the Native Linux Multipath Disk Arrays Device Mapper for HP StorageWorks Reference Guide or download the HPDMmultipath 4 4 1 Enablement Kit Both are available on the HP SPOCK website at http www hp com storage spock You must sign up for an HP Passport to enable access After you log in under Application Notes on the left of the screen click Solutions Li
16. eeeenees 11 Installing firmware on Windows seeks gaeesesalsersenebsstldinnameaekdani nneu 12 Installing multipathing software on Windows c cccceceeeseeeeeeeeeeceseeeeeeeeceseeaeeeeeeeeeetseeeeeeee 12 Installing the CNA Linux des achniea ce veseps tte ics dacesrositaaiged iaenatic mpage aaaauedrcanetaueanieatedienataaeeeiels 12 Installing the lol sc1seninavanteenendsensnctensedianmiedninendudedeadedantadenduncedoosnnuniecenebeedinbassaneecneads 12 Installing firmware on Linux Sens avs ersassesrereeeereeGRGRAEGIKnGN 12 Installing and configuring multipathing software on LINUX ceecceeeeeeteeeceeteeeeeseteeeeeteeeeeeneaees 13 TN 14 Isolating CNA problems vvvvrrv4vvr sv eee 14 Observe and collect data uununnumeieessmmeesnaeisnd d sblb tkidieeisnvivsidakknnnunvedebiie 14 Isolate the problem to the Components encsisancacevdveontencorednederterteextiaincie beamed oereeae 14 CNA ee 14 Verity server and CNA startup BIOS messages Luuumsenadeamnp eek 14 KE the CNA IIA EE REN ND 14 Verify Fibre Channel switch zoning for FC storage rrrrrrrrrrrrrrrrrrrrennnrrrnrrrrrrrnrnrnrsrrrrrnnnnnn 15 Verify Fibre Channel storage device discovery rrrrrrrrnrrrrrrnvvrrnnrrrrvnnnnnrnrrrrrrrnnnrnrserrerrnnnn 15 CNA LED Eee 16 CNA startup I STS AGS ws vnccnsinicdanivbavananesanas EE EEE 17 d Suppor and colher NeSNCESix i3s 212 sc2cartcrtecsssenietdiieniedsesmeccesosaaadaseasagedd 20 Contacting WAP ces caret quince acuhsa sone gnictaicasxsaphien
17. hp com go support Click Drivers amp Software Enter MPIO DSM and then click Search Select the MPIO DSM software for your arrays and download it to your server To download the Linux HP Device Mapper kit l 2 3 Go to http www hp com go devicemapper Select your operating system Select the Device Mapper Multipath Enablement Kit and download it to your server Installing drivers and software This section describes how to install drivers and software Installing the Windows device driver using the HP Smart Component kit To install the Windows drivers l 2 3 4 Obtain the latest Smart Component for your configuration and copy it to your Windows server Unzip the driver Smart Component Double click the FCoE Smart Component executable to begin the installation and then click Install The Smart Component automatically installs the FCoE driver without user intervention Click Reboot to complete the installation Installing the Windows utility using the HP Smart Component kit To Install the CNA Windows OneCommand Manager utility l 2 3 Obtain the latest Smart Component for your configuration and copy it to your Windows server Unzip the Smart Component Double click the network Smart Component executable to begin the installation and then click Install The Smart Component automatically installc the OneCommand Manager software without any user intervention When the installation is finished c
18. lick Finish to complete the installation NOTE The NIC driver must be installed and the NIC ports enabled for the OneCommand Manager to operate properly Installing drivers and software T1 Installing firmware on Windows systems Use the OneCommand Manager utility to install the CNA firmware BIOS 1 Before you begin make sure you have the following installed e Network driver e FCoE driver e OneCommand Manager utility 2 Download the firmware image to your Windows server 3 Follow the procedure in the Updating Adapter Firmware chapter of the OneCommand Manager Application User Guide Installing multipathing software on Windows If you require multiple path redundancy after installing the operating system you must install the HP supplied MPIO DSM kits specific to your storage arrays 1 Download the MPIO software See Downloading multipathing software page 11 2 Double click the executable file and follow the on screen instructions htto h18006 www 1 hp com products sanworks multipathoptions index html Installing the CNA Linux drivers NOTE If performing a Boot from SAN BFS installation do not install the uldk kit You must install the FCoE and NIC drivers before installing the OneCommand Manager utility Download the Linux driver kit as described in Downloading the Windows Windows driver kit Smart Component or Linux driver kit page 10 To install the Linux drivers follow the instru
19. lled in the server and ready for media attachment Installing the Emulex CNA 7 8 Attach the media a For fiber optic cable connections 1 Insert the SFP transceiver module into the cage 2 Connect one end of the fiber optic cable to the LC connector on the CNA 3 Connect the other end of the cable to the Converged Network switch Figure 4 Emulex CNA with optical transceivers Figure 5 Connecting fiber optic cable For copper cable connections 1 Connect one end of the copper cable to the CNA 2 Connect the other end of the cable to the Converged Network switch Figure 6 Connecting the direct attach copper cable 8 Installing the Emulex CNA 9 Apply the power a Verify that the CNA is installed securely in the server b Verity that the correct media is attached c Plug in and power on the server d Observe the Link and Activity LEDs to be sure the CNA connects to the switch For more information about the meaning of the LED indicators see CNA LED states page 16 e Watch the server console for any POST error messages and the CNA BIOS startup message similar to the one in Figure 7 page 9 Figure 7 CNA BIOS example startup message 144 Emulex OneConnect FCoE BIOS Version 4 08a7 Copyright c 1997 2889 Emulex All rights reserved Press lt Alt E gt or lt Ctrl E gt to enter Emulex BIOS configuration utility Press lt s gt to skip Emulex BIOS Electrostatic discharge T
20. llowing topics for installing the CNA e Installation prerequisites page 5 e Installing the Emulex CNA page 6 See the server documentation for additional information about installing the CNA WARNING Disconnect the host from the power source before installing the CNA To reduce the risk of personal injury from hot surfaces allow the internal server or workstation components to cool before touching Installation prerequisites Before you begin make sure you have the following items available e An optical multimode cable with an LC style duplex connector and approved SFP module or copper cable e A server with an empty x8 PCle bus slot Recording reference numbers Each CNA is shipped with the following two numbers clearly marked on the board e IEEE address Port I MAC address e Serial number The MAC address is a unique 48 bit identifier used when configuring the system The Fibre Channel industry uses the World Wide Name WWN derived from the MAC address for Fibre Channel connectivity The adapter has two ports Therefore it has two MAC addresses and two WWNs one for each port Use the serial number when communicating with HP NOTE The factory default MAC addresses are permanent identifiers that cannot be changed The MAC address for Port 1 is listed on the CNA The MAC address for Port 2 and the WWNs are calculated based on the Port 1 address as follows MAC address WW
21. n media for e HP 1m B series Active Copper SFP Cable part number AP818A tion to B seri ee ee e HP 3m B series Active Copper SFP Cable part number AP819A e HP 5m B series Active Copper SFP Cable part number AP820A Supported copper media for e HP 3m C series Passive Copper SFP Cable part number AP784A connection to C series swiches e HP 5m Csseries Passive Copper SFP Cable part number AP785A e HP 7m C series Active Copper SFP Cable part number QK701A e HP 10m Cseries Active Copper SFP Cable part number QK702A Supported copper media for e HP X240 SFP SFP 0 65 m Direct Attach Cable part number JD095B connection to HP A5820X 14XG SEP e HP X240 SFP SFP 1 2 m Direct Attach Cable part number JDO96B switches e HP X240 SFP SFP 3 m Direct Attach Cable part number JDO97B A CAUTION Take care not to plug optical cables into cages without transceivers in them NOTE A CNA does not allow data transmission on either 10 Gb optical or copper link unless it is connected to a compatible optical or copper interface connection that is multimode to multimode See the appropriate CN switch QuickSpec for the appropriate media supported by your switch Emulex CNA media specifications 23 B Regulatory compliance and safety Laser device All HP systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825 With specitic
22. nux Installing drivers and software 13 3 Troubleshooting This chapter contains the following topics for information to help resolve potential CNA problems e Isolating CNA problems page 14 e CNA LED states page 16 e CNA startup BIOS message page 17 Isolating CNA problems This section describes how to resolve typical problems with the CNA Observe and collect data The first step in troubleshooting any CNA problem is to observe and collect information about the problem so the problem can be isolated Consider the following e If the CNA has been working what has changed For example changes to switch or storage system firmware could affect the CNA e Identify the expected and observed results e List as many of the observed symptoms as possible e Collect relevant information including but not limited to gt CNA firmware BIOS and utilities revision information o Applicable switch and storage subsystems revision information o Operating system driver and path management revision information and log files o CNA LED and startup BIOS message Isolate the problem to the component After collecting the data use the data to isolate the problem to a particular component The typical components in a CNA solution are a server with a CNA cables Converged Network CN switch storage subsystem and Fibre Channel switches Because the focus on this chapter is the CNA this section describes typical C
23. o locate and download drivers and software Downloading the Windows Windows driver kit Smart Component or Linux driver kit To download the driver kit 1 Go to http www hp com go support 2 Click Drivers amp Software 3 Using the HP model number as your guide enter the CNA model number and then click Search 4 Select your operating system 5 Select the Windows driver kit Smart Component or Linux driver kit and download it to your server NOTE Install the network driver kit before you install the storage Fibre Channel driver Downloading the OneCommand Manager application kit 10 To download the OneCommand Manager application kit 1 Go to http www hp com go support 2 Click Drivers amp Software 3 Using the HP model number as your guide enter the CNA model number and then click Search 4 Select your operating system 5 Select the OneCommand Manager Application Kit and download it to your server Installing drivers and software Downloading firmware To download firmware 1 2 3 4 5 Go to http www hp com go support Click Drivers amp Software Using the HP model number as your guide enter the CNA model number and then click Search Click Cross operating system BIOS Firmware Diagnostics etc Select the Firmware image and download it to your server Downloading multipathing software To download Windows MPIO DSM software LE 2 3 4 Go to http www
24. o prevent damage to the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostaticsensitive parts in their containers until they arrive at staticfree workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly see Grounding methods page 9 Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a po
25. onfigured Fibre Channel storage devices e The first level of CNA Fibre Channel storage device discovery is performed at the BIOS level using the OneConnect FCoE BIOS utility Use this utility see CNA startup BIOS message Isolating CNA problems 15 16 page 17 at system startup to discover and display the storage devices in the attached FC fabric e When the server boots the operating system performs the next level of discovery Using the OneCommand Manager utility see Figure 10 page 16 you can view all Fibre Channel storage devices known to the server Figure 10 OneCommand Manager E OneCommand Manager File View Port Discovery Batch Help Beles E W RACK43 512 Eg CN1000E El stis Port 1 E B A DENAK 00 00 C9 95 B5 EA 10 00 00 00 C9 95 55 EB 21 70 00 C0 FF D5 FF 72 21 78 00 C0 FF D5 FF 72 50 00 1F E1 50 00 2F 78 50 00 1F E1 50 00 2F 7C 50 00 1F E1 50 07 0C E8 50 00 1F E1 50 07 0C EC 5 50 01 43 80 02 5C 41 79 LUN o fh LUN 1 fMLuN 2 2 50 01 43 80 02 5C 41 7D H a Port 2 Discovery Information Number of Hosts Number of Fabrics Number of Adapters Number of Adapter Ports Number of Target Ports If the storage controller cannot be seen then the most likely causes are Fibre Channel zoning or SAN connectivity between the CNA and the storage controller If the storage controller can be seen but not any of its LUNs then
26. owing additions and changes have been made for this edition e Added support for CN TIOOE e Updated download links and procedures Related information The following documents and websites provide related information e http www hp com go san You can find these documents from the Manuals page of the HP Business Support Center website http www hp com support manuals In the Storage section click Storage Networking and then select your product HP websites For additional information see the following HP websites e http 7www hp com e http www hp com go storage e http 7www hp com service_locator e http www hp com support manuals e http www hp com support downloads e http www hp com storage whitepapers 20 Support and other resources Typographic conventions gt ode Q Table 2 Document conventions Convention Element Blue text Table 2 page 21 Cross reference links and e mail addresses Blue underlined text http www hp com Website addresses Bold text e Keys that are pressed e Text typed into a GUI element such as a box e GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Italic text Text emphasis Monospace text e File and directory names e System output e Code e Commands their arguments and argument values Monospace italic text e Code variables e Command variables
27. pproximately 7 90 cm 3 11 inches compared to 12 06 cm 4 75 inches long 4 If you require a different mounting bracket change the bracket as follows Otherwise go to Step 5 a b C Remove any transceivers or cables from the CNA transceiver cage assembly by pulling the bail handle out and down to release the latch and then gently pull the transceiver out Do not force it After the latch is released the transceiver cable slides out easily Figure 1 A typical optical transceiver bail handle Figure 2 Removing a transceiver Observing ESD precautions store the transceiver in an ESD safe place Remove the mounting bracket screws from the top of the CNA 6 Installing the Emulex CNA ox o f g h Figure 3 Removing the bracket Remove the bracket and store it for future use Align the new mounting bracket tabs with the holes in the CNA IMPORTANT Be careful not to push the bracket past the grounding tabs on the transceiver housing Make sure the LEDs are properly aligned with the holes in the bracket Install the screws that attach the CNA to the bracket Slide the transceiver into the housing When the latch engages it clicks Push the bail back into place Insert the CNA into the empty PCle slot Press firmly until the CNA is seated Secure the CNA mounting bracket to the case with the panel clip Replace the server case and then tighten the screws on the case The CNA is now insta
28. rtable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an HP authorized reseller install the part NOTE For more information on static electricity or assistance with product installation contact your HP authorized reseller Electrostatic discharge 9 2 Installing drivers and sottware For the latest information about storage array support see the HP SPOCK website at http www hp com storage spock You must sign up for an HP Passport to enable access Some CNA download kits include a readme txt file that may contain additional information about installing firmware and drivers plus enhancements and fixes in the current release Information in the readme txt file supersedes this and other HP Emulex documents The Emulex OneCommand Manager application is available for the CNA See the Emulex OneCommand Manager Application User Manual I Go to http www hp com support manuals 2 Under storage click Storage Networking 3 Click HP Converged Network Adapters 4 Select Manuals Order of the installation The order of installation is important It must be done as follows Install the network driver Install the FCoE driver Install the OneCommand Manager utility Update the CNA firmware and BIOS if required Install multipathing software if required ARNS Downloading software and drivers This section describes how t
29. s a CLASS 1 LASER PRODUCT This label may appear on the laser device installed in your product Notice for North America FCC amp IC FCC Compliance Information Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device en not cause harmtul interference and 2 this device must accept any interference received including interference that may cause undesired operation 24 Regulatory compliance and safety NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables must be used between this equipment and attached peripheral devices The reader is cautioned that changes or modifications made to the equipment not expressly approved by Emulex could void the user s authority to operate this equipment The above statement applies to products marketed in the USA
30. s a registered trademark of Oracle and or its affiliates UNIX is a registered trademark of The Open Group Warranty WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarrant Contents I Vee real ive he En CNA EE EE 5 Installation PAPSRSQUISHSS si ac eae ueiuepudecavadaseibecmneeadedsuncoentnnexaddedgenchonaianecdeaduonshonsadseeadedueniuennectendeas 5 Recording reference 1uimbers iris cccvcontsentistiecdndeotratinined area eae eels 5 Installing the Emulex EN 6 Es fee ee EEE EEE EN EEE 9 Grounding Tt NOS EEE EE 9 2 Installing drivers and ee 10 Order of the instdllotioticncasnmimaioraneee ene E E NN 10 Downloading software and drivers ccccccccccsececeeeesneeeeeeeeeeeeeeeeeeeceseeeeeeeeeeesseeeeeseesesseeeeeeees 10 Downloading the Windows Windows driver kit Smart Component or Linux driver kit 10 Downloading the OneCommand Manager application kit rrrrrrrrrrrnrrrrrrrrrrrrnrrrrerrnrrrnrrrrrrenn 10 Downloading md csc dance dseail ck actincianeeeex Seseeuncielni cease amnesia concinebe ees eeiar ieee 11 Downloading multipathing somae sumeorerdjassrnntedasbarsmdederestuJaseseivsda 11 Installing drivers and SOM WONG vvs 11 Installing the Windows device driver using the HP Smart Component kit ccccceceeessteeeeeees 11 Installing the Windows utility using the HP Smart Component kit ceseeseeeeeeteeeeeeneee
31. t screen that displays the CNA ports and their respective Port WWNs Use the arrow keys to select a CNA port CNA startup BIOS message 17 18 Figure 13 CNA select screen This utility displays and saves changes when selected You will be prompted to reboot for all changes to take effect Enulex Adapters in the Systen 1 CN1 BBE Bus 87 Dev 8 Func 82 WHPN 18888888C995BSEB 2 CN1 BBE Bus 87 Dev 88 Func 83 WHPN 198888988C995BSEF Enter lt Esc gt to exit lt PageDn gt to Next Page lt t L gt to Highlight lt Enter gt to Select Figure 14 page 18 shows the CNA BIOS main menu On this screen the CNA firmware and BIOS versions display along with the CNA Port WWN BIOS enablement state VLAN and DCBX mode Take note of the code revisions and compare them to the latest supported version for your server This menu is typically used for configuring BFS In addition to the revision configuration information display Scan for Target Devices is also a useful troubleshooting tool for zoning issues This display is limited and only displays the first LUN for each storage device detected Many parameters and options are available with this utility but do not change any parameters unless instructed by technical support Figure 14 CNA BIOS main menu CN1 BBE Bus 87 Dev BA Func 02 Men Base FBF B B Firmware Version 2 701 374 6 BIOS Disabled Port Name 1888 888C995B5EB Node Name 20888888C995B5EB Vlan ID 68288
32. ustomer self repair 21 HP 20 HP Subscriber s Choice for Business 20 product manuals 20 Windows device driver installing 11 Windows firmware installing 12 Windows Smart Component downloading 10 installing 10 WWN calculations 5 recording 5 29
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