HP 649932-001 User's Manual
Contents
1. Connecting to a wireless network NOTE Internethardware and software features vary depending on computer model and your location Your computer may support one or both of the following types of Internet access e Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 17 or Setting up a new WLAN network on page 17 e Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 15 Using an Internet service provider ISP Before you can connect to the Internet you must establish an ISP account Contact a local ISP to purchase Internet service and a modem The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service 999 E NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place The following features will help you set up a new Internet account or configure the computer to use an existing account Internet Services amp Offers available in some locations This utility assists with signing up for a new Internet account and configuring the computer to use an existing account To access this utility select Start gt All Programs gt Online Services gt Get Online ISP provided icons a2. 1 in order to release the cover 2 Gently press the hinged bottom of the rubber tail and pull the RJ 45 cover off of the computer 2 To install the RJ 45 cover 1 Gently press the end of the rubber tail and insert the RJ 45 cover into the computer 1 2 Push on the edge of the RJ 45 cover until it snaps into place 2 38 Chapter6 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available Routine care Cleaning the display A CAUTION To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard
3. A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Welcome FINGING WTORMALON sneer Na A A A 2 2 Getting to know your computer TODereni nuaa aaa aa E a a a aa E aa ea a a a a a 4 WOUGM PAG asmenea ene E dg eeva ee ae veks 4 MENTS cit E igs eeepc ee a ec EE ean N deta Mene tay E os 5 BUMOMS 2 6 E A E E oedccaavansdddentvasdsefuey saluadesavacedevedat ceacdvuntiodacewedlesaneeles 6 KOYS E E NE E O E O 7 eal 0 ee See NE a e EE A EE E E E E E EE 8 RIgh SIG cerda A AEE E EEEE EON EE A OTRE 9 LER Std 6 cenna a a a Mee ee A a aaa eae 10 PIS 9 Fi een E T S E O E O 11 BOHOM eaii a ee a E ee ree eee aera Seen ee eee 12 3 HP QuickWeb Staring HP QuickWeb iiccaieat abi e Eae E EEE EEEE dd ade el ede 14 4 Networking Using an Internet service provider
4. eee ee ete eeeeeeeeeegeeeeeeeeeceeeeaaeeeeeseceeaeeeeeseeeaaeeesenenaeees 42 Restoring using the dedicated recovery partition select models only cseeeeeeeees 42 Restoring using the restore media sasesana anniina NEA Naa 43 Changing the computer boot order 00 0 eee cere eter etn Anian ANNEE ETATEN EN NENEN Rni n 44 Backing up and recovering your information 0 ecceceeeeeceeeneee eee eeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeseeaaeeeeesenaeeees 44 Using Windows Backup and Restore cccccceeeeeeeeeeeeeeeenteneeeeeeeeeeaaeeeeeeeeeeiiaaeeterereeeiaaes 45 Using Windows system restore points ccc eeeee eee eeeeeeaeeeeeeeeaaeeeeeeeeaaeeeeeeeenaeeeeeneeaes 46 When to create restore points e ceceeceecceeceeeeeeeeeeeeeeeeeedeeseeeesenaneaeees 46 Create a system restore point 0 eee ccc eee eenee eee eeeeeeceeeeeeeeeaaeeeeeeeettaeeeeeeeseeaes 46 Restore to a previous date and time 0 ccccccceceeeceeeeeeeeeeeeeeeeeeteeeteeteeeeeeeneees 46 8 Customer support Contacting CUSLOMEF SUPPO sica EA E EE EEE AA vias athena res 47 Labels acenion aaa N a A E E 48 9 Specifications IMPUt POWER onetan a a A 49 Operating ESM VINO N ecaa E R dant uu easedaeegeeee de enaeeedeusiabeedeasstt sadeageueeds 50 DUCES cs Sg cia et seic ass nsy i vu easazine ous casa as xe oases pin as a pean au ao oan cue ooo euraconay naka ase oe oe a mas ou 51 vi 1 Welcome Finding information After you set up and regi
5. surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Updating programs and drivers 39 7 Backup and recovery Restore e Creating restore media e Performing a system restore Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver 40 Chapter 7 Backup and recovery Restore A In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for reco
6. Getting Started HP Notebook Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2011 Document Part Number 649932 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product pre installed on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or for requesting a full refund of the computer please contact your local point of sale the seller Safety warning notice
7. ISP essssseecsseeessrrisseerrrrersnrnsserirnnnesnnnnaananaaneinannaatnanneaannnnnaaaanai 16 Connecting to a wireless NetWork sssssseesssessrissetiristtttttttttt ttuan ttu En AAEE EANN eee eaaaeeeeeseaeeeeeeeeaeeeeeenaees 16 Connecting to an existing WLAN sesssisiihirrsniedinrnndn inisin ERSAN tees ERNUNN ENNEA RRN ENNA SENE EENAA NAAN 17 Setting up a new WLAN network 0 cccceeeeeeeenee eee eee enneeee na NA NAANA ARNASA ANENE NAANA EANN 17 Configuring a wireless router ee cece cece tenet eee eeeeaaeeeeeeeaaeeeeseeiaaeeeeeeeenaees 18 Protecting your WLAN wiiccaictese cide eaadesceeetnasieieeaniseaintieeeeanviscceeteaiaazees 18 5 Keyboard and pointing devices Using the keyboard o hiitessecigiered chided nagdege cee ddetel eriandedeetiaglegebiianaedieniaudediendagadiel cried caaatetereeds 20 USING the ACtION KOYS anioros ien i n AEEA 20 USING the MOTKSYS areires ena N a 21 Using pointing GOVICES ncrcsiceinnccriiir iniii ei TE E EEA OAA 22 Setting pointing device preferences cc cecceeeeeeeeeeeneeeeeeetneeeeeeetiaeeeeeeeneeeeeeetiaeeeeeeeeaas 22 Using the TOUCKPAG eeni E 23 Turning the TouchPad on and Off cccccccceceeeeeeceeecceeeaeceeeeeeeeeeeeseeteeeneneeaeeas 23 IN EAVIG AUG sa aicdt one A E E I E di aadtees 24 GIS CUIAG E E E E A E E 25 Using TouchPad Gestures cc iiiideccsiatedenepilieteeesieerteattidaetaitibietlantiieneisd 25 SSGMOM IAG sts 2s etvisctin shave ssa a he getesstin sang vusste s
8. P Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product name warranty period found on your serial number label name and postal address Finding information 3 2 Getting to know your computer e Top Front e Right side e Leftside Display Bottom Top TouchPad Component Description 1 TouchPad light Turns the TouchPad on and off Quickly double tap the e TouchPad light to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer Component Description 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Lights Component Description 1 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light e White Caps lock is on e Off Caps lock is off 3 C amp Mute light e Amber Computer s
9. To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Regulatory and safety information Battery disposal information Safety amp Comfort Guide To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Chapter 1 Welcome Proper workstation setup posture health and work habits Electrical and mechanical safety information Resources For information about or Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer HP Web site e Support information To access this Web site go to http www hp com e Ordering parts and finding additional help support e Software driver and BIOS updates e Accessories available for the device Limited Warranty Warranty information To access the warranty Select Start gt Help and Support gt User Guides gt View Warranty Information 0r Select Start gt All Programs gt HP gt HP Documentation gt View Warranty Information or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and or in the CD DVD provided in the box For some countries regions a printed H
10. ation when adding a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface and remove the battery 5 Lift up at the two indentations 1 to remove the service cover 2 34 Chapter6 Maintenance 6 Lift up the regulatory label to access the memory modules 7 Ifyou are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 and then gently pull the memory module out of the memory module slot A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe contain
11. ctions when pressed in combination with a function key the num Ik key or the esc key Top N Front Component Description Speakers Produce sound 8 Chapter 2 Getting to know your computer Right side Component Description 4 Digital Media Slot 2 Audio out headphone jack Audio in microphone jack 3 USB ports 2 Supports the following digital card formats e MultiMediaCard e Secure Digital SD Card Connects optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE A 4 conductor audio jack plug headphone with microphone is needed in order to use the microphone function Connect optional USB devices 4 ic External monitor port Connects an external VGA monitor or projector 5 T RJ 45 network jack under the cover Connects a network cable Right side 9 Left side sg a TILI O 0 amp Component Description 1 a Power connector Connects an AC adapter 2 A Security cable slot Attaches an optional security cable to the computer NOTE The secu
12. d be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Manager e Turnonor restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 Sy
13. daeeeevate ads detvisata sheng vudslddbandeienent 26 PINCHING ZOOMING siesesced ee ecedi anaa ee eee ee eect ee aceede tees 26 FROLAUIAG acest E EE tas ee E E dated nest 27 6 Maintenance Inserting or removing the battery 0 ce ter rr ne ieee erie ee eee neee eee nieeeeeennieeeeeenea 28 Replacing or upgrading the Nard rive 00 eeeeeeeeeeeeeeee eee eeeeeeeee esse CUNEN NAANA ANN EE CANN ENNEA ANNE EREA 30 Removing the hard GIVE ii tcic cieetieetst sie tergeeeivatleveet ander aeeieceedy se ppieaerasttiededieeasaieetigneandeetiabin 30 Installing a Nard drive ooo eeeeeee eee eeee eee eeeeeeee eee eeeeeeeeeeeeaeaeeeeseaaaeeeeseneaeeeeseeeaeereseeaaees 32 Adding or replacing memory modules 2 0 eee cee eee et eee nee eee ee eee raeee eset neeeeeeetiaeeeeeeeaa 34 Removing or installing the RJ45 COVEN eee eeeeeee eee eeeeeee eee eeeeeaeeeeeeeneaaeeeeteeeaaaeeeeneeaaeeeeeeeaeees 38 Updating programs and drivers c22 ccccceceeeeeceeeeeeeeeceeetececeaeeceteqeaaeecenenequaaeceeeededeeceetbegedeeeeetbegeneeacenes 39 ROUNE CANE secorit an aD E EENE EEA A EEEE deeded ieee ieee 39 Cleaning the display 00 0 0 cece ttre eee ieee eee ieee diandra AA ka darrian a iaia k undian aa 39 Cleaning the TouchPad and keyboard 0 ccccecceceeeeeeeeeenceeeeeeeeeeeeaeeeeeeeeeiaaeeeeeeneeenaaes 39 7 Backup and recovery RESIO a a N a ANOSA 41 Creating restore Media nonan erdiraino AN A AA a AA A A 41 Performing a system restore 0 0 cece eter tere eeeene
14. er 8 Insert a new memory module Adding or replacing memory modules 35 A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place A CAUTION To prevent damage to the memory module be sure that you do not bend the memory module Pan 9 Lower the regulatory label to cover the memory modules 10 Reinstall the service cover by inserting the cover at an angle 1 11 Align the snap locations on the service cover 36 Chapter6 Maintenance 12 Close the service cover 2 13 Push down on the right center left of the service cover until all hooks snap into place 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 37 Removing or installing the RJ45 cover To remove the RJ 45 cover 1 Slide the RJ 45 cover to the right grasping the cover at the indentation on the left side
15. ey identifying 7 external monitor port identifying 9 F f11 42 fn key identifying 7 21 function keys identifying 7 H hard drive installing 32 removing 30 HDMI pott identifying 10 headphone audio out jack 9 Help and Support hotkey 22 hotkeys adjusting volume 22 audio CD DVD or BD controls 22 decrease screen brightness 22 description 21 Help and Support 22 increase screen brightness 22 muting speaker sound 22 switching screen image 22 using 21 wireless 22 HP Recovery Manager 42 l input power 49 integrated webcam light identifying 11 internal microphones identifying 11 Internet connection setup 17 ISP using 16 J jacks audio in microphone 9 audio out headphone 9 network 9 RJ 45 network 9 K keyboard hotkeys identifying 21 keys esc 7 fn 7 function 7 Windows applications 7 Windows logo 7 L labels Bluetooth 48 HP Mobile Broadband Module 48 Microsoft Certificate of Authenticity 48 regulatory 48 serial number 48 SIM 48 Index 51 wireless certification 48 WLAN 48 lights caps lock 5 drive 10 mute 5 power 10 touchpad light 5 webcam 11 wireless 5 M media controls keys 22 memory module inserting 35 removing 35 replacing 34 microphone audio in jack identifying 9 Microsoft Certificate of Authenticity label 48 mouse external setting preferences 22 mute key identifying 22 mute light identifying 5 N network jack identifying 9 o operating environmen
16. g information The computer comes with several resources to help you perform various tasks 2 Resources Quick Setup poster For information about How to set up the computer Help to identify computer components Getting Started To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Computer features How to connect to a wireless network How to use the keyboard and pointing devices How to replace or upgrade the hard drive and memory modules How to perform a backup and recovery How to contact customer support Computer specifications HP Notebook Reference Guide To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Help and Support To access Help and Support select Start gt Help and Support NOTE For country or region specific support go to http Awww hp com support select your country or region and follow the on screen instructions Operating system information Software driver and BIOS updates Troubleshooting tools How to access technical support Regulatory Safety and Environmental Notices
17. ht TouchPad buttons like the corresponding buttons on an external mouse Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time amp NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 4 2 3 Click the Show hidden icons icon in the notification area at the far right of the taskbar Right click the Synaptics Pointing Device icon in the notification area at the far right of the taskbar and then click TouchPad Properties Click a gesture to activate the demonstration To turn the gestures on and off i 2 Click the Show hidden icons icon in the notification area at the far right of the taskbar Right click the Synaptics Pointing Device icon in the notification area at the far right of the taskbar and then click TouchPad Properties Select the check box next to the gesture that you want to turn on or off Click Apply and then click OK Using pointing devices 25 Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images
18. l device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs amp NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs or one recovery flash drive can be created per computer NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Restore 41 Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive 999 NOTE Asystem restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore shoul
19. l includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed to the bottom of the computer e SIM subscriber identity module label select models only Provides the ICCID Integrated Circuit Card Identifier of the SIM This label is located inside the battery bay e HP Mobile Broadband Module serial number label select models only Provides the serial number of the HP Mobile Broadband Module This label is located inside the battery bay 48 Chapter8 Customer support 9 Specifications Input power e Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The compu
20. m light identifying 11 webcam identifying 11 Windows applications key identifying 7 Windows logo key identifying 7 wireless antennas identifying 11 wireless certification label 48 wireless key identifying 22 wireless light 5 wireless network WLAN equipment needed 17 wireless network connecting 16 wireless router configuring 18 wireless setup 17 WLAN connecting 17 protecting 18 WLAN antennas identifying 11 WLAN device 48 WLAN label 48 WWAN antennas identifying 11 Z zooming TouchPad gesture 26
21. ng the harddrive 31 Installing a hard drive 1 Insert the hard drive into the hard drive bay 2 Insert and tighten the four hard drive screws 1 and connect the hard drive connector 2 3 Reinstall the service cover by inserting the cover at an angle 1 4 Align the snap locations on the service cover 32 Chapter6 Maintenance Close the service cover 2 Push down on the right center left of the service cover until all hooks snap into place Replace the battery Turn the computer right side up and then reconnect external power and external devices Turn on the computer Replacing or upgrading the hard drive 33 Adding or replacing memory modules The computer has one memory module compartment The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE Ifthe computer is only using a single memory module configuration be sure to install the new memory module in the slot labeled SODIMM1 NOTE Tousea dual channel configur
22. oints e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally amp NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions 46 Chapter 7 Backup and recovery 8 Customer support e Contacting customer support Labels Contacting customer support If the information provided in this user guide in the HP Notebook Reference Guide or in Help and Support does not address your questions you can contact HP Customer Support at http www hp com go contactHP amp NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician amp NOTE When technical support cha
23. or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together amp NOTE Pinching zooming is enabled at the factory 26 Chapter5 Keyboard and pointing devices Rotating Rotating allows you to rotate items such as photos To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory You can change the settings to enable rotating Using pointing devices 27 6 Maintenance e Inserting or removing the battery e Replacing or upgrading the hard drive e Adding or replacing memory modules e Removing or installing the RJ45 cover e Updating programs and drivers e Routine care Inserting or removing the battery NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery into the battery bay until it is seated The battery release latch automatically locks the battery into place To remove the battery 28 Cha
24. ormation on wireless technology and connecting to a wireless network refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support 16 Chapter 4 Networking Connecting to an existing WLAN 4 2 3 4 5 6 Turn on the computer Be sure that the WLAN device is on Click the network icon in the notification area at the far right of the taskbar Select a network to connect to Click Connect If required enter the security key Setting up a new WLAN network Required equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 amp NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet Connecting to a wireless network 17 Configuring a wireless router For help in setting up a WLAN refer to the information provided by your router manufacturer or your ISP The Windows operating system also provides tools to help you set up a new wireless network To use the Windows tools to set up your network select Start gt Control Panel gt Net
25. ound is off e Off Computer sound is on 4 l 3 Wireless light e White An integrated wireless device such as a wireless I local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off oa Top Component Description 1 d Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide 6 Chapter 2 Getting to know your computer Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key or the esc key 3 ry Windows logo key Displays the Windows Start menu ae 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Function keys Execute frequently used system fun
26. pter6 Maintenance A CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Remove the battery from the computer 2 Inserting or removing the battery 29 Replacing or upgrading the hard drive A CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface and remove the battery 5 Lift up at the two indentations 1 to remove the service cover 2 30 Chapter6 Maintenance 6 Disconnect the hard drive connector 1 and remove the four hard drive screws 2 7 Lift the hard drive out of the hard drive bay Replacing or upgradi
27. questions and product updates fn f2 Decreases the screen brightness level fn f3 Increases the screen brightness level i ic fn f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices that are receiving video information from the computer fn f5 Opens a Web browser NOTE Until you set up your Internet or network services this hotkey opens the Internet Connection Wizard FF fn f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD P il fn f7 Plays pauses or resumes an audio CD a DVD or a BD bi fn f8 Plays the next track of an audio CD or the next section of a DVD or a BD d fn f9 Decreases speaker volume fn f10 Increases speaker volume C fn f11 Mutes or restores speaker sound i l i fn f12 Turns the wireless feature on or off NOTE This hotkey does not establish a wireless connection To establish a wireless connection a wireless network must be set up Using pointing devices amp NOTE In addition to the pointing devices included with your computer yo
28. rity cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive light e Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 5 l Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 6 HDMI port Connects an optional video or audio device such as a high HEMI definition television or any compatible digital or audio component 7 USB port Connects an optional USB device 10 Chapter 2 Getting to know your computer Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 2 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs To use the webcam select S
29. ss alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ef NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up and recovering your information 45 Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes amp NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore p
30. stem Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions 42 Chapter 7 Backup and recovery Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer amp NOTE Ifthe computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing asystem restore 43 Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new soft
31. ster the computer it is important to take the following steps Set up HP QuickWeb Immediately access the Internet widgets and communication programs without launching your main operating system For more information refer to HP QuickWeb on page 13 Connect to the Internet Set up your wired or wireless network so that you can connect to the Internet For more information refer to Networking on page 15 Update your antivirus software Protect your computer from damage caused by viruses The software is preinstalled on the computer and includes a limited subscription for free updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 19 for additional information Create recovery discs or a recovery flash drive Recover the operating system and software to factory settings in case of system instability or failure For instructions refer to Backup and recovery on page 40 Find installed software Access a list of the software preinstalled on the computer Select Start gt All Programs For details about using the software included with the computer refer to the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site Findin
32. t 50 operating system Microsoft Certificate of Authenticity label 48 Product Key 48 P pinching TouchPad gesture 26 pointing devices setting preferences 22 ports external monitor 9 HDMI 10 USB 9 10 power button identifying 6 power connector identifying 10 power light identifying 10 Product Key 48 product name and number computer 48 52 Index Q QuickWeb Home Screen 14 starting 14 QuickWeb software 13 R recovering from the dedicated recovery partition 42 recovering from the recovery discs 43 recovery discs 41 recovery system 42 regulatory information regulatory label 48 wireless certification labels 48 restore points 46 RJ 45 network jack identifying 9 rotating TouchPad gesture 27 S screen brightness keys 22 screen image switching 22 scrolling TouchPad gesture 26 security cable slot identifying 10 serial number 48 serial number computer 48 service cover 48 service cover identifying 12 setup of WLAN 17 SIM slot identifying 12 slots Digital Media 9 speakers identifying 8 supported discs 41 system recovery 42 system restore points 46 T TouchPad buttons 5 using 23 TouchPad gestures pinching 26 rotating 27 scrolling 26 zooming 26 TouchPad light 4 touchpad light identifying 5 TouchPad zone identifying 4 traveling with the computer 48 U USB port identifying 10 USB ports identifying 9 using system restore 46 V vents identifying 10 volume keys identifying 22 Ww webca
33. t is not available in a particular language it is available in English e E mail HP Customer Support e Find HP Customer Support worldwide telephone numbers ry Locate an HP service center Contacting customer support 47 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Serial number label Provides important information including the following r Product KXXXXXXX DMO Warranty ly lyOy Model 3O000xx Component 1 Product name 2 Serial number s n 3 Part number Product number p n 4 Warranty period 5 Model description Have this information available when you contact technical support The serial number label is affixed to the bottom of the computer e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is located under the service cover e Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer mode
34. tart gt All Programs gt Cyberlink YouCam gt Cyberlink YouCam 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Sa TE Display 11 Bottom Component Description 1 Battery Removable battery 2 b Battery release latch Releases the battery from the battery bay 3 SIM slot select models only Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 4 Service cover Remove to access the hard drive and memory components 12 Chapter2 Getting to know your computer 3 HP QuickWeb e Starting HP QuickWeb The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite activities Your computer is ready to go within seconds of starting QuickWeb allowing you to rapidly access the Internet widgets and communication programs Simply press the QuickWeb key or QuickWeb button on select models and then start browsing the Internet communicating with Skype and exploring other HP QuickWeb programs Your HP QuickWeb Home screen includes the following features e Web browser Search and bro
35. ter operating voltage and current can be found on the system regulatory label located under the service cover Input power 49 Operating environment Factor Metric U S Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 50 Chapter 9 Specifications Index A action keys decrease screen brightness 20 Help and Support 20 increase screen brightness 20 next track 21 play pause resume 20 previous track or section 20 switch screen image 20 volume down 21 volume mute 21 volume up 21 wireless 21 audio in microphone jack identifying 9 audio out headphone jack identifying 9 B backing up customized window toolbar and menu bar settings 44 personal files 44 battery release latch identifying 12 battery identifying 12 battery replacing 28 Bluetooth label 48 buttons left TouchPad 5 power 6 right TouchPad 5 c caps lock light identifying 5 Certificate of Authenticity label 48 components bottom 12 display 11 front 8 left side 10 right side 9 top 4 connector power 10 D Digital Media Slot identifying 9 display image switching 22 drive light 10 E esc k
36. u can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings 22 Chapter 5 Keyboard and pointing devices Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down over the lines amp NOTE Ifyou are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function Turning the TouchPad on and off To turn the TouchPad on and off quickly double tap the TouchPad light ee a f NOTE The TouchPad light is off when the TouchPad is on Using pointing devices 23 Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 24 Chapter5 Keyboard and pointing devices Selecting Use the left and rig
37. uctions A CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description r f1 Opens Help and Support which provides information about your Windows operating L system and computer answers to questions and tutorials and updates to your computer Help and Support also provides automated troubleshooting and links to support specialists A f2 Decreases the screen brightness level incrementally when you hold down this key i f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For IC example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The switch screen image key can also alternate images among other devices that are receiving video information from the computer i f5 e When the computer is off or in Hibernation launches HP QuickWeb e When the computer is in Microsoft Windows launches the default Web browser e When the computer is in HP QuickWeb launches the default Web browser NOTE If your computer does not have HP QuickWeb software the button does not perform any action or f
38. unction f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD lt gt ii f7 Plays pauses or resumes a track of an audio CD or a section of a DVD or a BD 20 Chapter5 Keyboard and pointing devices Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD d _ f9 Decreases speaker volume incrementally when you hold down this key y f10 Increases speaker volume incrementally when you hold down this key C fi Mutes or restores speaker sound l I i mz Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up Using the hotkeys A hotkey is a combination of the fn key 1 and one of the function keys 2 To use a hotkey A Briefly press the fn key and then briefly press the second key of the hotkey combination Ef NOTE When Action Key Mode is enabled in Setup Utility it is not necessary to press the fn key to activate the hotkey Action Key Mode is enabled by default To use a hotkey A Briefly press the fn key and then briefly press the second key of the hotkey combination Hotkey Description fn esc Displays system information Using the keyboard 21 Hotkey Description rj fn f1 Opens Help and Support Help and Support provides tutorials answers to
39. vailable in some locations These icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the on screen instructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings To access the Windows Connect to the Internet Wizard and instructions for using it select Start gt Control Panel gt Network and Internet gt Network and Sharing Center NOTE If you are prompted within the wizard to choose between enabling or disabling Windows Firewall choose to enable the firewall Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices Wireless local area network WLAN device HP Mobile Broadband Module a wireless wide area network WWAN device Bluetooth device For more inf
40. very discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually NOTE Recovery discs have been included if your computer does not have a recovery partition Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an externa
41. ware and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is amp NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times X TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 46 e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences 44 Chapter 7 Backup and recovery To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window pre
42. work and Internet gt Network and Sharing Center gt Set up a new connection or network gt Set up a new network Then follow the on screen instructions amp NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always turn on security features to protect your network from unauthorized access For information on protecting your WLAN refer to the HP Notebook Reference Guide 18 Chapter 4 Networking 5 Keyboard and pointing devices e Using the keyboard ry Using pointing devices Using the keyboard Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard The icons on the f1 through f12 keys represent the action key functions To use an action key press and hold this key to activate the assigned function NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS and revert back to standard settings by pressing the fn key and one of the function keys to activate the assigned function Refer to the Setup Utility BIOS and System Diagnostics chapter in the HP Notebook Reference Guide for instr
43. wse the Internet and create links to your favorite Web sites e Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines e Widgets Start using widgets for news weather social networking stocks a calculator sticky notes and more You can also use Widget Manager to add more widgets to the HP QuickWeb Home screen amp NOTE For additional information about using HP QuickWeb refer to the HP QuickWeb software Help 13 Starting HP QuickWeb A To start HP QuickWeb press the QuickWeb key or QuickWeb button on select models when the computer is off or in Hibernation The following table explains the different behaviors of the QuickWeb key or QuickWeb button on select models Key Behavior QuickWeb key or QuickWeb button on select models e When the computer is off or in Hibernation opens HP QuickWeb e When the computer is in Microsoft Windows opens the default Web browser e When the computer is in HP QuickWeb opens the default Web browser NOTE If your computer does not have HP QuickWeb software the key does not perform any action or function amp NOTE For more information refer to the HP QuickWeb software Help 14 Chapter 3 HP QuickWeb 4 Networking e Using an Internet service provider ISP
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