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HP 4600hdn 4600n User's Manual
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1. 55 Windows and Windows NT networks 55 AppleTalk networks 56 LocalTalk 56 LocalTalk network 56 UNIX Linux networks 56 viii ENWW Supplies and accessories 57 Ordering directly through the embedded Web server for printers with network 57 Ordering directly through the printer software for printers directly connected to acomputer 57 2 Printing tasks Controlling print 5 63 Print setting priorities 64 Selecting print 65 Media to avoid 65 Media that may damage the printer 66 Configuring input trays 67 Configuring Tray 1 1 67 Configuring Tray 1 media size 67 Tray 2 and Tray 1 68 Tray 2 and Tray 3 media 12 68 Tray 2 or Tray custom media 68 Printing from Tray 1 multipurpose 70 Printing envelopes from Tray 1
2. Handle transparencies by the edges Skin oil on the surface of transparencies can cause spots and smudges Small random dark areas on the trailing edge of solid fill pages may be caused by transparencies sticking together in the output bin Try printing the job in smaller batches The selected colors are undesirable when printed Select different colors in the software application or printer driver If you are using a reflective overhead projector use a standard overhead projector instead Print quality problems associated with the environment The printer is operating in excessively humid or dry conditions Verify that the printing environment is within specifications See Operating environment specifications Print quality problems associated with jams Make sure that all media is cleared from the paper path see Paper jam recovery The printer recently jammed Print two to three pages to clean the printer The media does not pass through the fuser causing image defects to appear on subsequent documents Print two to three pages to clean the printer However if the problem persists see the next section 187 188 Print quality troubleshooting pages Use the built in print quality troubleshooting pages to help diagnose and solve print quality problems gt 5 The printer returns to the Press to enter the Press to highlight cz Press t
3. Printing may continue for jobs that do not require the Flash DIMM 2 To remove this message from the display turn the printer off and then back on 3 Ifthe message persists remove and re install the Flash DIMM 4 If the message persists replace the Flash DIMM The new flash DIMM installed in slot X is initializing No action necessary ENWW 137 Message Description Action The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full Printing may continue 2 Turn the printer off and then back on 3 If the message reappears there may be a problem with the software application Use HP Web Jetadmin software to delete files from the Flash Memory and try again 2 To remove this message from the display turn the printer off and then back on A The file system device is protected and no new files can be written to it To enable writing to the Flash Memory turn off write protection using HP Web Jetadmin 2 To remove this message from the display turn the printer off and then back on A new HP cartridge has been installed The printer returns to the RENE state a
4. 4 ENWW ENWW Using the printer CD User Guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver HTML Online User Guide Detailed information on using and troubleshooting the printer Available at http Awww hp com support j4600 Once connected select Manuals Printer configurations Thank you for purchasing the HP Color LaserJet 4600 series printer This printer is available in the configurations described below HP Color LaserJet 4600 The HP Color LaserJet 4600 printer is a four color laser printer that prints 17 pages per minute ppm for letter size paper and 16 ppm for A4 size paper Trays The printer comes with a multipurpose tray Tray 1 that holds up to 100 sheets of various print media or 20 envelopes 500 sheet paper feeder Tray 2 that supports letter legal executive JIS B5 A4 and A5 sized and custom media Supports an optional 500 sheet paper feeder Tray 3 that supports letter legal executive JIS B5 A4 and A5 sized and custom media Connectivity The printer provides parallel and network ports for connectivity The printer also contains three enhanced input output EIO slots an FIR con
5. 4 Press v to highlight F 5 Press v to select The message appears on the display until the printer finishes printing the demo page The printer returns to the state after printing the demo page File directory The file directory page contains information for all installed mass storage devices This option does not appear if no mass storage devices are installed 99 100 Press v to enter the Press v to highlight 2 3 Press v to select i 4 Press v to highlight F 5 Press to select The message F i5 FI appears on the display until the printers finishes bilia the file directory page The printer returns to the state after printing the file directory page PCL or PS font list Use the font lists to see which fonts are currently installed in the printer The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM 1 Press v to enter the 2 Press v to highlight 1 3 Press v to select 4 to highlight 5 Press v to select The message F the LIST appears on the display until rinter finches printing the font list page The printer returns to the state after printing the font list page Event log The event log lists the printer events including printer jams service errors and other printer conditions 1 Press to enter the Press v to highlight 2 3 Press to se
6. 2 Press and v to step through instructions Tray XX is either empty or configured for a type and size other than specified in the job No other tray is available Press for detailed information 2 Press and v to step through instructions Programs and fonts can be stored on the printer s file system and are loaded into RAM when the printer is turned on The number XX specifies a sequence number indicating the current program being loaded No action necessary Do not turn the printer off A job sent requires a specific paper type and size that is not currently available 1 Press for detailed information 2 Press and v to step through instructions 140 ENWW Message Description Action If no paper in tray alternates with A job sent requires a specific paper type and size that is not currently available 1 Press 2 for detailed information 2 Press and v to step through instructions The CANCEL JOB button was pressed but there is no active job or buffered data to cancel This message is displayed for approximately two seconds before the printer is returned to state The printer is executing a Component Test and the component selected is MP Tray Feed Solenoid No action necessary No action necessary The printer is executing a Component Test and the component selected is Tray Feed Solenoid No actio
7. In many countries regions this product s printing supplies print cartridges fuser and transfer unit can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use ENWW ENWW and free takeback program is available in over 48 countries regions Multi lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP Printing Supplies Returns and Recycling Program Information Since 1990 the HP Printing Supplies Returns and Recycling Program has collected more than 47 million used LaserJet printer cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet printer cartridges and consumables are collected and bulk shipped to our resource and recovery partners who disassemble the cartridges After a thorough quality inspection selected parts are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products U S returns For a more environmentally responsible return of used cartridges and consumables HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid and pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www hp com go rec
8. Press v to highlight Qv S N Press v to select o Press v to highlight iP Press to select fF The first of three sets of numbers is highlighted If there is not a number highlighted a highlighted empty underscore appears 12 Press the or arrow to to increase or decrease the number for configuring the IP address 13 Press to move to the next set of numbers 14 Repeat steps 12 and 13 until the correct IP address is entered 15 Press the PAUSE RESUME button to return to the state 49 Note 50 Setting the subnet mask 1 Press v to enter the Press v to highlight Press v to select Press v to highlight 176 Press v to select 1 Press v to highlight x where X 1 2 or 3 Press v to select Press v to highlight O OD pO So Press v to select o Press v to highlight 5 Press v to select The first of three sets of numbers is highlighted If there is not a number highlighted a highlighted empty underscore appears 12 Press the or arrow to to increase or decrease the number for configuring the subnet mask 13 Press to move to the next set of numbers 14 Repeat steps 12 and 13 until the correct subnet mask is entered 15 Press the PAUSE RESUME button to return to the state Setting the local and default gateway 1 Press v to enter the
9. Some areas of the paper reject toner Use paper from a different Source or from an unopened ream of paper The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer See Supported media weights and sizes The paper is excessively rough Use a smoother xerographic paper Overhead transparency defects Overhead transparencies may display any of the image quality problems that any other type of media will cause as well as defects specific to printing transparencies In addition because transparencies are pliable while in the print path they are subject to being marked by the media handling components ENWW Note WWW ENWW Allow transparencies to cool at least 30 seconds before handling them Inthe printer drivers Paper tab select Transparency as the media type Also make sure that the tray is correctly configured for transparencies Check that the transparencies meet the specifications for this printer See Supported media weights and sizes For more information consult the HP LaserJet Family Paper specification Guide See http www hp com support 1j4600 for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support Ij4600 When you connect select Manuals
10. Pantone Inc 2000 PostScript is a trademark of Adobe Systems TrueType is a U S trademark of Apple Computer Inc UNIX is a registered trademark The Open Group Windows MS Windows and Windows NT are U S registered trademarks of Microsoft Corporation vi ENWW Contents 1 Printer basics Quick access to printer 3 World Wide Web lt 3 User guide links 0 0 cece ee ee 3 Where to look for more 4 Setting up the printer 4 Using the printer lille 5 Printer configurations cee n 6 HP Color LaserJet 4600 6 HP Color LaserJet 4600n Europe only 6 HP Color LaserJet 4600 6 HP Color LaserJet 4600dtn 6 HP Color LaserJet 4600 7 Printer 8 Factors affecting printer performance 10 Walk around 11 Control panel 13 13 DISPIAY Dede 14 Accessing the control panel from a computer 14
11. Turn the printer off and then back on to clear the message This will also delete any files saved in RAM The file system device is protected and no new files can be written to it To enable writing to the RAM disk turn off write protection using HP Web Jetadmin software 2 To remove this message from the display turn the printer off and then back on The printer is online and ready for data No status or device attendance messages are pending at the display No action necessary The printer is online and ready for data No status or device attendance messages are pending at the display No action necessary A firmware upgrade is in progress Do not turn the printer off until the printer returns to alternates with The cartridge is not fully seated 1 Press for detailed information 2 Press and v to step through instructions The printer is executing a Component Test and the component selected is Belt only Remove all print cartridges The printer is executing a Disable Cartridge Check or Component Test where the component selected is Cartridge Motor Remove one print cartridge ENWW 147 F The identified print cartridge has 1 Replace the identified i reached the end of life supplies to continue Printing will not continue until the printing alternates with cartridge is replaced 2 Press for detailed information
12. Insert the cartridge or make sure the cartridge is fully seated 2 Press for detailed information 3 Press gt and to step through the instructions If the error persists contact HP Support The fuser is either not installed or not correctly installed in the printer 1 Insertthe fuser or make sure the installed fuser is fully seated 2 Press for detailed information 3 Press gt and to step through the instructions If the error persists contact HP Support At least one supply item is missing or is not correctly seated in the printer and another supply item is missing incorrectly placed out or low Insert the supply item or make sure the installed supply item is fully seated 1 Press v and then press for help 2 Follow the instructions on the display to locate and replace the missing or incorrect supply 3 Press gt and to step through the instructions ENWW 139 Message Description Action The transfer unit is either not installed or not correctly installed in the printer Tray XX is either empty or configured for a type and size other than specified in the job 1 Insert the transfer unit or make sure the installed transfer unit is fully seated 2 Press for detailed information 3 Press and v to step through the instructions 4 If the error persists contact HP Support 1 Press for detailed information
13. Order Supplies This provides a URL from which to purchase consumables Supplies information with part numbers and printer information is provided 5 Select the part numbers you wish to order and follow the instructions on the screen Ordering directly through the printer software for printers directly connected to a computer The printer software gives you the ability to order supplies directly from the computer Three things are necessary to use this feature The Printer Status and Alerts software must be installed on your computer use the custom installation option to install this software The printer must be directly connected to your computer through a parallel cable For more information see Parallel configuration You must have access to the World Wide Web 1 Atthe bottom right of the screen in the system tray select the Printer icon This opens the status window 57 2 On the left side of the status window select the appropriate Printer icon 3 Atthe top of the status window select Supplies You can also scroll down to Supplies Status 4 Click Order Supplies The browser opens to the supplies purchasing page 5 Select the supplies you wish to order Supplies accessories and part numbers Part Part Type size number Memory J6054B Printer hard disk C4287A 4 MB Flash DIMM 7848 Synchronous 64 MB DIMM SDRAM C7850A Synchronous 128 MB DIMM SDRAM C9653A Synchronous 256
14. Parallel port connection 1 c connector 2 parallel port To use the enhanced capabilities of the bidirectional parallel interface such as bidirectional communication between the computer and printer faster transfer of data and automatic configuration of printer drivers ensure that the most recent printer driver is installed For more information see Printer drivers Factory settings support automatic switching between the parallel port and one or more network connections on the printer If you are experiencing problems see Network configuration 53 Enhanced I O EIO configuration 54 This printer comes equipped with three enhanced input output EIO slots The three EIO slots hold compatible external devices such as the HP Jetdirect print server network cards or other devices Plugging EIO network cards into the slots increases the number of network interfaces available to the printer EIO network cards can maximize printer performance when you are printing from a network In addition they provide the ability to place the printer anywhere on a network This eliminates the need to attach the printer directly to a server or a workstation and enables you to place the printer closer to the network users If the printer is configured through an EIO network card configure that card through the control panel Configure device menu HP Jetdirect print servers HP Jetdirect print servers network cards can be installed in one
15. Printing with the optional HP Fast InfraRed Receiver 90 ENWW Setting up to print with Windows 95 98 2000 NT ME XP feiss erase eee ive ee 90 Setting up to print with Macintosh computers 91 Printing a Job x i tad een Daeg hae deb ene oat beds 92 Interrupting and resuming printing 92 Managing memory ssas sasiad sikina ka nn 93 3 Managing the printer Printer information pages 97 Menu MAP sete eee AA AEA E 97 Configuration 98 Supplies status page 98 Usage pag rena uus x Re GRE Pie eh 99 Demo rui rd rese e Ra eie ede ew eor d Res 99 File directory 2 2 2 0 c eee eee 99 PCL or PS font list eee et 100 Event l g Meee ee dawns 100 Print quality troubleshooting pages 101 Using the embedded Web server 102 To access the embedded Web server 102 Information taD o eresas ee 103 Using Printer Status and Alerts 106 4 Color Using Color 2i rete iot a e T eS 111 HP ImageREt 2400 111 Paper 111 Golor Options ida PR RR dee EP doe 111 SRGB sasari
16. The default is See Supported media eid atid sizes for a complete list of available types A list of available sizes Allows you to configure the media size appears for Tray 2 or Tray 3 The default setting is the size detected by the guides in the tray To use a custom size move the switch in the try to custom See Supported media weights and sizes for a complete list of available sizes 24 A list of available types Allows you to configure the media type appears for Tray 2 or Tray 3 The default is FLRIH See Supported media weights and sizes for a complete list of available types ENWW Configure device menu Menu item The configure device menu allows you to change the printer s default printing settings adjust the print quality change the system s configuration and I O options and reset the printer s default settings Printing menu These settings affect only jobs without identified properties Most jobs identify all of the properties and override the values set from this menu Values Description Allows you to set the default number of copies A list of available sizes appears Allows you to set the default media size Allows you to set the default size for any job without dimensions Allows you to enable or disable the duplex function on models with duplexing capability Allows you to set the printer to print an AA job on letter size
17. Turn the printer off and then back on 3 If the problem persists contact HP Support 158 ENWW Message Description Action alternates with A non volatile storage device is full Pressing the v button should clear the message Printing can continue but there may be unexpected behavior X Description 0 for onboard NVRAM 1 for removable disk flash or hard 1 2 4 Press to continue For 68 0 errors turn the printer off and then back on If a 68 0 error persists contact HP Support For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive For 68 1 errors that persist contact HP Support A non volatile storage device is failing to write Pressing the button should clear the message Printing can continue but there may be unexpected behavior X Description 0 for onboard NVRAM 1 for removable disk flash or hard A critical hardware error has occurred 2 Press to continue Turn the printer off and then back on If the problem persists contact HP Support Turn the printer off and then back on If the problem persists contact HP Support ENWW The EIO accessory card in slot X has encountered a critical error Turn the printer off and then back on If the problem persists contact HP Support 159 Paper jams Use this illustration to t
18. for more information Close front covers Note This message might also appear if the fuser is missing or incorrectly installed Ensure that the fuser is correctly installed ENWW 135 Message Description Action The CPR Sensor is not behaving properly 1 Force a calibration by either selecting Calibrate rom the menus or turn the printer off and then back on 2 Ifthe message persists contact HP Support The printer received data and is waiting for a form feed When the printer receives another file the message should disappear The printer is currently deleting the stored job Press to continue No action necessary alternates with A tray has been loaded with paper that is a standard size and the switch in the tray is set to custom 1 Press for detailed information 2 Press and v to step through instructions alternates with A device failure has occurred on the specified drive 1 Printing may continue for jobs that do not require access to the disk drive 2 To clear the message turn the printer off and then back on 3 If the message persists remove and re install the EIO disk drive 4 Ifthe message persists replace the EIO disk drive alternates with The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent director
19. network installation this time 219 220 ENWW Glossary Term bidirectional communication bin BOOTP chooser control panel default DHCP DIMM duplex EIO ENWW Definition Two way data transmission A receptacle for holding printed pages Abbreviation for Bootstrap Protocol an Internet protocol that allows a computer to find its own IP address A Macintosh accessory that allows you to select a device The area on the printer that contains buttons and a display screen Use the control panel to set printer settings and to get information about the printer s status The normal or standard setting for hardware or software Abbreviation for dynamic host configuration protocol DHCP enables individual computers or peripherals connected to a network to find their own configuration information including the IP address Abbreviation for dual in line memory module A small circuit board that holds memory chips A feature that allows printing on both sides of a sheet of paper Abbreviation for Enhanced Input Output A hardware interface used for adding an internal print server network adaptor hard disk and other plug in functionality for HP printers 221 Term Emulated PostScript EPS FIR firmware font fuser grayscale halftone pattern HP Jetdirect HP Web Jetadmin IP address IPX SPX macro media memory tag monochrome 222 Definitio
20. transfer belt tray xerographic paper 224 Definition A type of connector used for data transmission over standard telephone wire Abbreviation for read only memory a type of computer memory used to store data that should not be changed Materials used by the printer that are used up and must be replaced Supply items for the HP Color LaserJet 4600 printer are the four print cartridges the transfer belt and the fuser An internet protocol developed by the U S Department of Defense that has become the global standard for communications The fine black or colored powder that forms the image on the printed media The black plastic belt that transports the media inside the printer and transfers the toner from the print cartridges onto the media A receptacle for holding blank media General term for paper intended for photocopy or laser printer use ENWW Index Numerics 2 sided printing 79 binding options 81 control panel settings 79 A accessories 9 hard disk 9 ordering 57 part numbers 58 alerts configuring 129 e mail 104 Printer Status and Alerts 106 auto continue 37 cables ordering 59 clearable warnings setting display time 36 color adjusting 113 edge control 114 halftone options 114 HP ImageREt 2400 111 managing 113 matching 116 neutral grays 114 print in grayscale 113 printed vs monitor 116 RGB 115 sRGB 112 using 111 components locating 11 configuration page printing 98
21. up again The connection is permanently broken if the sending port is moved out of operation range or if anything passing between the ports blocks transmission for more than 40 seconds This block could be a hand paper or even direct sunlight Depending on the size of the job printing with the optional HP Fast Infrared Receiver may be slower than printing with a cable connected directly to the parallel port Interrupting and resuming printing The job interrupt and resume feature lets you temporarily stop the job that is currently printing in order to print another job through an FIR connection When the FIR job is finished printing the interrupted job resumes printing To interrupt the job at the printer connect to the FIR port on the printer and send a job to the printer The printer stops printing the current job when it reaches the end of the copy it is printing The printer then prints the job sent over the FIR connection When the printer is done printing that job it resumes printing the original job with multiple copies where it left off ENWW Managing memory Note ENWW This printer supports up to 512 MB of memory You can add additional memory by installing Dual Inline Memory Modules DIMMs To allow for memory expansion the printer has five DIMM slots which accept 64 128 or 256 MB of RAM each For information about installing memory see Working with memory and print server cards The printer features Mem
22. 70 Printing from Tray 2 Tray 3 72 Loading standard sized media into Tray 2 and Tray 3 72 Loading custom sized media into Tray 2 and Tray 3 74 Printing on special media 75 8 2 ee 75 Glossy 75 Colored 76 Envelopes eicere iR Rs A a bn E 76 Ecc 77 Heavy 77 Preprinted forms and 78 Recycled paper 78 2 sided duplex 79 Control panel settings for 2 sided printing 79 Options for binding 2 sided printing jobs 81 Manual 2 sided printing 82 Special printing 5 lt 83 Printing a different first 83 Printing on custom size media 83 Stopping a print 5 84 Job retention 85 Storing 85 Quick copying a job 85 Proofing and holding job 85 Private JOBS sisse Eee sd EO ed Rec Rn 88
23. Family Paper Specification Guide ordering information When you connect select Manuals You are operating the printer in excessively humid conditions Verify that the printer s environment is within humidity specifications See Operating environment specifications Note troubleshooting Missing color Cause Defective HP print cartridge For more information about color quality problems see Print quality Solution Replace the cartridge A non HP cartridge might be installed Ensure that you are using a genuine HP print cartridge ENWW 181 Inconsistent colors after installing a print cartridge Cause The sealing tape has not been removed from the print cartridge Solution Remove the sealing tape from the print cartridge for the color that is missing See Changing print cartridges Another print cartridge may be low Check the supplies gauge on the control panel or print a supplies status page See Printer information pages Print cartridges may be improperly installed Verify that each print cartridge is installed properly Printed colors do not match screen colors Cause Extremely light screen colors are not being printed Solution The software application may interpret extremely light colors as white If so avoid using extremely light colors Extremely dark screen colors are being printed in black The software application may interpret extreme
24. For hele press f 3 Press and v to step through instructions 4 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information The fuser kit is at end of life 1 Replace the identified supply to continue printing 2 Press for detailed information 3 Press and v to step through instructions 1 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information At least one supply item is out and 1 Press to identify needs to be replaced and another which supplies should supply item is either out or low be replaced 2 Replace the identified supply to continue printing 3 Press for detailed information 4 Press and v to step through instructions 5 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information 148 ENWW Message Description Action The transfer unit is at end of life 1 Replace the identified supply to continue printing 2 Press 2 for detailed information 3 Press and v to step through instructions 4 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information The printer has accepted a request to print an int
25. If the printer is turned off all stored jobs are deleted A job can also be deleted from the control panel from the embedded Web server or from HP Web Jetadmin To delete a job from the control panel use the following procedure Press v to ente is highlighted Press v to select Press v to highlight your Press to select your i Press v to highlight a 4 Press to select the Press to highlight ov Gr Press to select E 10 Press delete the job 87 Private jobs The private printing feature lets you secure a job with a Personal Identification Number PIN That job cannot be printed or deleted until the PIN is entered at the control panel A lock symbol next to a job name indicates the job is private Specify that a job is private from the driver Select the Private Job option and type a 4 digit PIN To avoid overwriting jobs with the same name also specify a username and job name Printing a private job Press v to enter Press to select Press v to highlight your Press v to select your Press to highlight a Press v to select the is highlighted 100r Se 0 OT a Press v to select Press to select the first digit of the PIN Press v to select the digit The number changes to an asterisk Repeat steps 10 1
26. Press and v to step through the instructions A printer error has occurred 1 Press to continue or press for more information alternates with 2 Ifthe message persists turn the printer off and then back on 3 If the message still persists contact HP Support A critical firmware error has occurred 1 Turn the printer off and then back on 2 Ifthe message persists contact HP Support A fuser error has occurred 1 Turn the printer off and then back on 2 Ifthe message persists contact HP Support A printer error has occurred 1 Press to continue 2 Turn the printer off and then back on 3 If the problem persists contact HP Support 156 ENWW Message Description pion A printer error has occurred 1 Press to continue 2 Turn the printer off and then back on alternates with 3 If the problem persists contact HP Support An error has occurred in the onboard 1 Press to continue RAM 2 Turn the printer off and then back on 3 If the problem persists contact HP Support An error occurred on some memory of Press CANCEL JOB the printer If the problem persists Values of X Y and ZZ are contact HP X DIMM Type 1 Y Device Location 1 DIMM Slot 1 2 DIMM Slot 2 3 DIMM Slot 3 4 DIMM Slot 4 ZZ Error Number Unsupported memory Unrecognized memory Unsupported memory size Fail
27. Press v to highlight Press to select Press v to highlight iU Press to select 1 0 Press v to highlight x where X 1 2 or 3 Press to select Press v to highlight o m e Press to select 4 Press v to highlight 1 Press v to select ENWW Note Note Note ENWW The first of three sets of numbers are the default settings If there is not a number highlighted a highlighted empty underscore appears 12 Press the or arrow to to increase or r gacraass the number for configuring LEER or 13 Press to move to the next set of numbers 14 Repeat steps 12 and 13 until the correct local default gateway is entered 15 Press the button to return to the amp State Disabling network protocols optional By factory default all supported network protocols are enabled Disabling unused protocols has the following benefits decreases printer generated network traffic prevents unauthorized users from printing to the printer provides only pertinent information on the configuration page allows the printer control panel to display protocol specific error and warning messages TCP IP configuration cannot be disabled on the HP Color LaserJet 4600 printer To disable IPX SPX Do not disable this protocol if Windows 95 98 Windows NT ME 2000 and XP users will be printing to the printer 1 Press to en
28. Windows print in grayscale or change the color options using settings found on the Color tab in the printer driver Using a Macintosh computer print in grayscale or change the color options using the Color Matching pop up menu in the Print dialog box Print in Grayscale Selecting the Print in Grayscale option from the printer driver prints a document in black and white This option is useful for previewing preliminary copies of slides and hardcopy output or for printing color documents that will be photocopied or faxed Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment halftones and edge enhancements used for each element in a document For more information see your printer driver online Help Automatic is the default setting and is recommended for printing all color documents The Manual color adjustment option allows you to adjust the neutral gray color treatment halftones and edge enhancements for text graphics and photographs To access the Manual color options from the Color tab select Manual then Settings Manual color options Manual color adjustment allows you to adjust the Color or Color Map and Halftoning options individually for text graphics and photographs 113 Note Note 114 Halftone options Halftone options affect the resolution and clarity of your color output You can select halftone settings for text graphics a
29. against the paper Verify that the guides are touching the paper The custom standard switch in the tray is not in the correct position Media does not feed automatically Cause Manual feed is selected in the software application Verify that the switch is in the correct position for the media size Solution Load Tray 1 with media or if the media is loaded press The correct size media is not loaded Load the correct size media The input tray is empty Load media into the input tray Media from a previous jam has not been completely removed Open the printer and remove any media in the paper path Closely inspect the fuser area for jams See Paper jams The media size is not configured correctly for the input tray Print a confirmation page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The custom standard switch in the tray is not in the correct position ENWW Verify that the switch is in the correct position for the media size 173 Media does not feed from input Trays 2 or 3 Cause Manual feed is selected in the software application Solution Load Tray 1 with media or if the media is loaded press The correct size media is not loaded Load the correct size media The input tray is empty Load m
30. at least five years after production has stopped For more information On HP s environmental programs including Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets See http www hp com go environment or http www hp com hpinfo community environment 200 ENWW Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 4600 4600n 4600dn 4600dtn 4600hdn Printer Including 500 sheet paper feeder Model Number C9660A 9692 9661 9662 966 Printer C9664A 500 sheet paper feeder Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 IEC 825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product EMC CISPR 22 1997 EN 55022 1998 Class B1 EN 61000 3 2 1995 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B2 ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries th
31. color print quality without having to change driver settings or make trade offs between print quality performance and memory ImageREt 2400 produces photorealistic images ImageREt 2400 provides 2400 dpi color laser class quality through a multilevel printing process This process precisely controls color by combining up to four colors within a single dot and by varying the amount of toner in a given area As a result ImageREt 2400 together with the 600 by 600 dpi engine resolution creates millions of smooth colors Paper selection For the best color and image quality it is important to select the appropriate media type from the printer menu or from the front panel See Selecting print media Color options Color options enable optimal color output automatically for diverse types of documents Color options use object tagging which allows optimal color and halftone settings to be used for different objects text graphics and photos on a page The printer driver determines which objects are used on a page and uses halftone and color settings that provide the best print quality for each object Object tagging combined with optimized default settings produces great color out of the box In the Windows environment the Automatic and Manual color options are on the Color tab in the printer driver Note 112 sRGB Standard red green blue SRGB is a world wide color standard originally developed by HP and Microsoft as a
32. configurations view and change the printer control panel menu configuration view and print internal pages receive notification of printer and supplies events add or customize links to other Web sites select the language in which to display the embedded Web server pages view and change network configuration For a complete explanation of the features and functionality of the embedded Web server see Using the embedded Web server ENWW 45 Other components and utilities Several software applications are available for Windows and Macintosh OS users as well as for network administrators These programs are summarized below Windows Macintosh OS Network administrator Software installer PostScript Printer Web Jetadmin automates the Description files a browser based printing system PPDs for use system installation with the Apple management tool Online Web PostScript drivers See registration that comes with the http www hp com Printer status and Mac OS go webjetadmin for alerts HP LaserJet Utility the latest HP Web a printer Jetadmin software management utility HP Jetdirect Printer for Mac OS users Installer for UNIX available for download from http www hp com support net_printing 46 ENWW Network configuration You might need to configure certain network parameters on the printer You can configure these parameters from the printer control panel the
33. continue printing or a problem that prevents it from printing You can also receive messages indicating the print cartridge is low You can set alert options for a single printer that supports Printer Status and Alerts or you can set alert options for all printers that support Printer Status and Alerts For networked printers these alerts only appear for your jobs Note that even if you are setting alert options for all printers not all options you select will apply to all printers For example when selecting the option to notify you when the print cartridges are low directly connected printers that support Printer Status and Alerts will generate a message when the print cartridges are low However none of the networked printers will generate this message unless it affects a user specific job ENWW ENWW To choose which status messages appear 1 Open Printer Status and Alerts in one of these ways Double click the Printer Status and Alerts tray icon which is near the clock in the Tray Manager Onthe Start menu point to Programs point to Printer Status and Alerts and click Printer Status and Alerts Click the Options icon in the left pane In the For field select the printer driver for this printer or select All Printers Clear the options for the messages you do not want to appear and select the options for the messages you do want to appear Under Status check rate select how frequently you want the sof
34. detailed Press gt and to step Supplies ordering Order the image fuser Press to continue Supplies ordering Order the identified print cartridge Press to continue information through instructions information is also available from the embedded Web server See Using the embedded Web server for more information cartridge remaining is based upon historical page coverage of this printer until shown information through instructions information is also available from the embedded Web server See Using the embedded Web server for more information kit printing Printing can continue until supplies out is reached information is also available from the embedded Web server See Using the embedded Web server for more information 142 ENWW Description Action Message The fuser is near end of life The printer is ready and will continue for the estimated number of pages indicated 1 Order the image fuser kit 2 Printing can continue until supplies out is reached 3 Press for detailed information 4 Press and v to step through instructions 5 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information More than one supply item is low 1 Press v to identify which supplies should be ordered 2 Order the iden
35. driver Confirm that the settings in the application and printer driver are appropriate since the application settings override the printer driver and control panel settings and the printer driver settings override the control panel settings The correct size media for Tray 1 is not selected in the printer control panel From the control panel select the correct size media for Tray 1 The media size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper 172 ENWW Printer feeds incorrect page size The custom standard switch in the tray is not in the correct position Printer pulls from incorrect tray Cause You are using a driver for a different printer Verify that the switch is in the correct position for the media size Solution Use a driver for this printer The specified tray is empty Load media in the specified tray Tray behavior for the requested tray is set to in the system setup submenu of the configure device menu Change the setting to The media size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not
36. during a busy state The printer s parallel buffer has overflowed during a busy state Press to resume printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support 1 Press to resume printing NOTE A loss of data will 2 Ifthe message persists contact HP Support The printer s serial buffer has overflowed during a busy state 1 Press to resume printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support A serial data error parity framing or line overrun has occurred while the printer was receiving data 1 Press to resume printing NOTE A loss of data will occur 2 Ifthe message persists contact HP Support A connection with the card in EIO slot X has been abnormally broken 1 Press v to resume printing NOTE A loss of data will 2 Ifthe message persists contact HP Support ENWW 155 Message Description Action 11 E Mediais loaded which is longer or 1 If the incorrect size was shorter in the feed direction than the selected cancel the job size configured for the tray or press to access help 2 Press and tostep through the instructions The printer senses a different media 1 If the incorrect type was type in the media path than selected cancel the job configured in the tray or press to access help 2
37. envelopes and help prevent printer jams Do notload more than 20 envelopes into Tray 1 The weight rating of envelopes should not exceed 105 g m 28 Ib bond Envelopes should be flat Do not use envelopes with windows or clasps Envelopes must not be wrinkled nicked or otherwise damaged Envelopes with peel off adhesive strips must use adhesives that can withstand the heat and pressures of the printer s fusing process Envelopes should be loaded face down and with the postage end feeding into the printer first ENWW Labels Note For printing labels set the tray s media type to 1 amp in the printer control panel See Configuring input trays When printing labels use the following guidelines Verify that the labels adhesive material can tolerate temperatures of 190 C 374 F for 0 1 second Verify that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause printer jams Exposed adhesive can also cause damage to printer components Do not re feed a sheet of labels Verify that labels lie flat Do not use labels that are wrinkled bubbled or otherwise damaged Heavy paper ENWW Use Tray 1 for paper that is heavier than 105 g m 28 Ib bond up to 47 Ib bond For optimum results when printing on heavy paper use the printer control panel to set the media type for the tray to In either the software a
38. mm 25 77 inches 456 mm 17 97 inches Height 566 mm 22 30 inches Width 456 mm 17 97 inches Depth 480 mm 18 91 inches 480 mm 18 91 inches Weight with Approximately 36 3 kg supplies 80 03 Ib Electrical specifications Approximately 43 8 kg 96 56 Ib Power requirements are based on the country region where the printer is sold Do not convert operating voltages This may damage the printer and void the product warranty Electrical 110 Volt models specifications Power requirements 100 to127 V 10 6 50 60 Hz 2 Hz 220 Volt models 220 to 240 V 10 6 50 60 Hz 2 Hz Minimum recommended 6 Amps circuit capacity for typical product 3 Amps 195 Electrical 110 Volt models 220 Volt models specifications Average power consumption Watts LaserJet 4600 Printing 437 W 415 W Standby 33 W 37 W PowerSave 32 W 34 W Off ow Note These values are subject to change See http www hp com support Ij4600 for current information PowerSave default activation time is 30 minutes Operating environment specifications Temperature Recommended 17 to 25 C 62 6 to 77 F Allowed 10 to 30 C 50 to 86 F Humidity Recommended 30 to 7096 RH Allowed 10 to 80 RH Altitude Allowed 0 to 2600 m 0 to 8530 ft Acoustic emissions Sound power level Per ISO 9296 Printing 17 ppm 6 5 bels or less A 65 dB A PowerSave 5 0 bels or l
39. network software to verify the printer s network configuration or consult with the network administrator The power source receptacle is not working correctly ENWW Connect the printer to a different power receptacle 179 Printer control panel problems Control panel settings work incorrectly Cause The printer control panel display is blank or is not lit even when the fan is running Solution Fans may run while the printer is in standby mode off Press the printer s on off button to turn the printer on Printer settings in the printing software application or printer driver differ from the printer control panel settings Confirm that the settings in the application and printer driver are appropriate since the application settings override the printer driver and control panel settings and the printer driver settings override the control panel settings Control panel settings were not correctly saved after they were changed Reselect the control panel settings and then press An asterisk should appear to the right of the setting The Data indicator light is lit and there are no pages printing Buffered data exists in the printer Press to print the buffered data using current control panel settings and activate the new control panel settings If the printer is on a network another user may have changed printer control panel settings Consult the network administrator t
40. package Locate the alignment notches on the bottom edge of the DIMM o 214 ENWW 8 Holding the DIMM by the edges align the notches on the DIMM with the bars in the DIMM slot Note If you have difficulty inserting the DIMM or closing the latches make sure the notches on the bottom of the DIMM are aligned with the bars in the slot If the DIMM still does not go in make sure you are using the correct type of DIMM 9 Firmly press the DIMM straight into the slot Close the locks on each side of the DIMM until they snap into place 10 Align the formatter board in the tracks at the top and bottom of the slot and slide the board back into the printer Replace and tighten the eight screws removed in step 2 11 Reconnect the power cable and interface cables and turn the printer on 12 If you installed a memory DIMM go to Enabling memory If you installed a language font DIMM go to Enabling the language font DIMM ENWW 215 216 Enabling memory If you installed a memory DIMM set the printer driver to recognize the newly added memory To enable memory for Windows 1 the Start menu point to Settings and click Printers or Printers and Faxes Select this printer and select Properties On the Configure tab click More In the Total Memory field type or select t
41. paper when no A4 paper is loaded Allows you to manually feed media Allows you to select a version of the Courier font Allows you to change the printable area of A4 paper so that eighty 10 pitch characters may be printed on a single line Allows you to select to print PS error pages ENWW Allows you to configure settings for the printer control language 25 Print quality menu This menu allows you to adjust all aspects of print quality including calibration registration and color half tone settings Menu item Values Description Allows you to modify the half tone settings for each color E Allows simplex and duplex image alignment A list of available modes appears Allows you to associate each media type with a specific print mode Allows you to optimize certain parameters for all jobs rather than optimizing by media type 26 Performs all printer calibrations ENWW System setup menu The system setup menu allows you to make changes to general printer configuration default settings such as PowerSave Time printer personality language and jam recovery See Changing printer control panel configuration settings for more information Menu item Values Description Sets the limit for the maximum number of jobs stored on the hard disk at the printer Sets the period of time that the system keeps files in job storage befo
42. parallel communication Where 1 2 or 3 ENWW Possible values are Allows you to configure EIO devices installed in slot 1 2 or 3 29 Resets menu The resets menu allows you to reset factory settings disable and enable PowerSave and update the printer after new supplies are installed Menu item Values Description None Allows you to clear the page buffer remove all perishable personality data reset the printing environment and return all default settings to factory defaults Allows you to enable and disable PowerSave Allows you to inform the printer that a new transfer kit or new fuser kit has been installed 30 ENWW Diagnostics menu The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer Menu item Description IT This item will print an event log that will display the last 50 entries in the printer s event log starting with the most recent This item displays the last 50 events on the control panel display starting with the most recent This item will print a series of print quality assessment pages that will help troubleshoot any print quality problems This item allows you to remove a print cartridge to help determine which cartridge is the source of the problem This item is useful for testing the paper handling features of the printer such as the configuration of the trays T
43. replace each item Item Printer Page count Approximate time message period Black 9 000 pages 3 months cartridges Color cartridges gt 8 000 pages 2 7 months ImageTransfer kit Image Fuser kit 120 000 pages 41 months 150 000 pages 50 months i Approximate average A4 letter size page count based on 5 percent coverage of individual colors Usage conditions and print patterns may cause results to vary 2 Approximate life is based on 3 000 pages per month Usage conditions and print patterns may cause results to vary To order supplies online go to http www hp com support 1j4600 ENWW Configuring alerts ENWW You can use HP Web Jetadmin or the printer s embedded Web server to configure the system to alert you of problems with the printer The alerts take the form of e mail messages to the e mail account or accounts that you specify You can configure the following the printer s you want to monitor what alerts are to be received for example alerts for paper jams paper out supplies status and cover open the e mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See HP Web Jetadmin for general information about HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how to set them up Embedded Web server See Using the embedded Web server for general information about the embedded Web se
44. select gt is not highlighted press or v until it is The message appears on the display until the printer finishes the u map The printer returns to the state after printing the menu map You might want to store the menu map near the printer for reference The content of the menu map varies depending on the options currently installed in the printer Many of these values can be overridden from the printer driver or software application For a complete list of control panel menus and possible values see Menu hierarchy ENWW 97 Note 98 Configuration page Use the configuration page to view current printer settings to help troubleshoot printer problems or to verify installation of optional accessories such as memory DIMMs paper trays and printer languages Press to enter the Press v to highlight 2 3 Press v to select 4 Press v to highlight F 5 Press v to select The message appears on the display until the printer finishes printing the configuration page The printer returns to the state after printing the configuration page If the printer is configured with EIO cards for example an HP Jetdirect Print Server or an optional hard disk drive an additional configuration page will print that provides information about those devices Supplies status page The supplies status page illustrates the remaining life for the follow
45. selected in the software or printer driver The input tray is overfilled Remove excess media from the input tray Do not load more than 200 sheets of glossy paper or glossy film or more than 100 transparencies in Tray 2 or Tray 3 Do not exceed the maximum stack height for Tray 1 174 ENWW Transparencies or glossy paper will not feed Media in another input tray is the same size as the transparencies and the printer is defaulting to the other tray Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver Use the printer control panel to configure the tray to the media type loaded The tray containing the transparencies or glossy paper is not configured correctly for type Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver Use the printer control panel to configure the tray to the media type loaded See Configuring input trays Envelopes jam or will not feed in the printer Cause Envelopes are loaded in an unsupported tray Only Tray 1 can feed envelopes Solution Load envelopes into Tray 1 Envelopes are curled or damaged Try using different envelopes Store envelopes in a controlled environment Envelopes are sealing because the moisture content is too high Try using different envelopes Store envelopes in a controlled e
46. the back of the printer To load pre printed forms and letterhead into Tray 1 load them with the front of the page facing up and the bottom edge feeding into the printer first Recycled paper This printer supports the use of recycled paper Recycled paper must meet the same specifications as standard paper See the HP LaserJet Family Paper Specification Guide Hewlett Packard recommends that recycled paper contain no more than 5 percent ground wood ENWW 2 sided duplex printing Note CAUTION ENWW Some printer models are capable of duplex printing or printing on both sides of a page To find out which models support 2 sided printing see Printer configurations You must specify 2 sided printing options in your software application or in the printer driver in order to print on both sides of the page To use 2 sided printing Verify that the printer driver is configured for 2 sided printing For instructions see the online Help for the printer driver Select the appropriate 2 sided printing options in the printer driver software 2 sided printing options include page and binding orientation 2 sided printing is not supported for certain media types including transparencies labels cardstock and glossy film For best results avoid 2 sided printing wtih rough textured heavy weight media Control panel settings for 2 sided printing Many software applications allow you to change 2 sided prin
47. uud esa id uade ea ee 112 Managing color 0 eee eee 113 Print in lt 113 Automatic or manual color adjustment 113 Matching colors lile 116 color matching 116 Swatch book color matching 116 5 Maintenance Managing the print 121 HP print cartridges 121 Non HP print cartridges 121 Print cartridge authentication 121 Print cartridge storage 122 Print cartridge life 122 Checking the print cartridge life 122 Changing print cartridges 124 x ENWW Replacing supplies 126 Locating supplies 126 Supply replacement guidelines 126 Making room around the printer for replacing supplies 127 Approximate replacement intervals for supplies 128 Configuring alerts 129 6 Problemsolving Basic troubleshooting 133 Control panel messages 134 Status messages 134 Warni
48. viewing with embedded Web server 103 configure device menu 20 25 configuring alerts 129 control panel blank display 177 buttons 13 15 configuring 32 display 14 ENWW lights 13 16 menus 17 18 messages 134 overview 13 printer personalities 36 problems 180 using in shared environments 40 controlling print jobs 63 D Declaration of Conformity 201 diagnostics menu 21 31 DIMMs installing 213 double sided printing 79 duplex printing 79 E EIO Enhanced Input Output configuring 54 e mail alerts 104 embedded Web server checking toner level 123 description 45 ordering supplies 57 using 102 using to configure alerts 129 viewing with Printer Status and Alerts 106 envelopes jams 175 loading in Tray 1 71 environmental features 8 errors auto continue 37 event log viewing 103 F fast InfraRed receiver 90 interrupting and resuming 92 Macintosh 91 printing a job 92 Windows 90 FCC regulations 197 file directory page printing 99 font list printing 100 G grayscale printing 113 H HP fraud hotline 121 HP Jetdirect print servers 54 configuring 104 installing 218 HP Web Jetadmin 43 checking toner level 123 using to configure alerts 129 menu 29 information menu 19 23 input trays capacities 205 configuring 24 33 67 IP address 49 J jam recovery Setting 38 jams common causes 162 configuring alerts 129 envelopes 175 locations 160 recovery 161 Japanese VCCI statement 203 Jetdire
49. www hp com go webjetadmin 43 44 UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP UX and Solaris networks It is available for download from HP Customer Care Online at htto www hp com support net_printing ENWW Embedded Web server This printer is equipped with an embedded Web server which allows access to information about printer and network activities A Web server provides an environment in which web programs may run much in the same way that an operating system such as Windows provides an environment for programs to run on your PC The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer or Netscape Navigator When a Web server is embedded that means it resides on a hardware device such as a printer or in firmware rather than as software that is loaded on a network server The advantage of an embedded Web server is that it provides an interface to the printer that anyone with a network connected PC and a standard Web browser can access There is no special software to install or configure Features The HP embedded Web server allows you to view printer and network card status and manage printing functions from your PC With the HP embedded Web server you can do the following view printer status information determine the remaining life on all supplies and order new ones view and change tray
50. 00 41 Printer software Note Note Note 42 Included with the printer is a CD ROM containing the printing system software The software components and printer drivers on this CD ROM help you use the printer to its fullest potential See the getting started guide for installation instructions For the latest information about the printing system software components view the ReadMe files on the CD ROM This section summarizes the software included on the CD ROM The printing system includes software for end users and network administrators operating in the following operating environments Microsoft Windows 95 98 ME Microsoft Windows NT 4 0 2000 and XP 32 bit Apple Mac OS version 8 1 or greater AutoCAD drivers versions 12 14 For a list of the network environments supported by the network administrator software components see Network configuration For a list of printer drivers updated HP printer software and product support information go to http www hp com support lj4600 ENWW Software for networks WWW ENWW For a summary of available HP network installation and configuration software solutions see the HP Jetdirect Print Server Administrator s Guide You can find this guide on the CD included with the printer HP Web Jetadmin HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet using a browser HP Web Jetadmin is a browser based manage
51. 1 for the remaining three digits of the PIN Co Press when finished entering PIN AR Press and v to select the number of copies needed Press to print the job 88 ENWW ENWW Deleting a private job If the printer is turned off all private jobs are deleted A private job can also be deleted from the printer control panel You can delete a job without printing it or delete it after it is printed Press to enter Press v to select Press v to highlight your Press to select your i Press to highlight a 4 Press to select the Press v to highlight Press to select Press or v to select the first digit of the PIN Press v to select the digit The number changes to an asterisk Repeat steps 10 and 11 for the remaining three digits of the PIN Press when finished entering PIN Press v to delete the job 89 Printing with the optional HP Fast InfraRed Receiver Note 90 The optional HP Fast InfraRed FIR Receiver enables wireless printing from any IRDA compliant portable device such as a laptop computer to the printer The printing connection is maintained by positioning the sending infrared port within operating range The connection is permanently broken if the sending port is moved out of operation range or if anything passing between the ports blocks transmission for more than 40 seconds Thi
52. Control panel buttons 15 Interpreting control panel indicator lights 16 Control panel 17 OVetVIOW isse ripe Tees s RU RR CUR s RR Rn e Re Rd 17 Getting started 17 Menu hierarchy srani wS n eee 18 Retrieve job 18 Information menu 19 Paper handling 19 Configure device 20 Diagnostics Menus c erai Rice ok s PY a ER iR Tee 21 Retrieve job MENU 6 eren 22 Information menu 23 Paper handling menu 24 ENWW vii Configure device 25 Printing MENU seis ea Ages 25 Print quality MENU ee 26 System setup menu 27 WOO MIS 22 nne eee rb ex NEC arare 29 Resets menu s esse Rex ead pata sen ace LATET NR OR ER 30 Diagnostics menu iuit xe pel Meter tiere ese des 31 Changing printer control panel configuration settings 32 Job storage limit llle 32 Job held 33 Tray behavior options use requested tray and manually feed 33 PowerSave TIME 2 63 esseri be
53. MB DIMM SDRAM Accessories J6057A HP Jetdirect connectivity card 410 FIR pod C9667A Printer cabinet C9664A Optional 500 sheet paper feeder Tray 3 Printer supplies C9720A Black print cartridge C9721A Cyan print cartridge C9722A Yellow print cartridge C9723A Magenta print cartridge C9724A Image transfer kit C9725A Image fuser kit 110 volt C9726A Image fuser kit 220 volt 58 ENWW Supplies accessories and part numbers Part Part Type size number Cables C2946A IEEE 1284 compliant parallel cable 3 m approximately 10 feet long with 25 pin male micro 36 pin male size connector 92215S Macintosh DIN 8 printer cable 92215N HP LocalTalk cable kit Media C2934A HP Color LaserJet Transparencies letter 50 sheets C2936A HP Color LaserJet Transparencies A4 50 sheets C4179A HP LaserJet Soft Gloss paper letter 200 sheets C4179B HP LaserJet Soft Gloss paper A4 200 sheets Q1298A HP LaserJet Tough paper letter Q1298B HP LaserJet Tough paper A4 HPU1132 HP Premium Choice LaserJet paper letter CHP410 HP Premium Choice LaserJet paper A4 HPJ1124 LaserJet paper letter CHP310 HP LaserJet paper A4 Reference 5963 HP LaserJet Printer Family Paper materials 7863 Specifications Guide 5021 PCL PJL Technical Reference Package 0337 ENWW For downloadable versions go to htto www hp com support li4600 When connected select Manuals 59 60 ENWW 2 Printing tasks ENWW
54. NWW embedded Web server or printer Status and Alerts Note 10 Factors affecting printer performance Several factors affect the time it takes to print a job Among these is maximum printer speed measured in pages per minute ppm Other factors that affect printing speed include the use of special media such as transparencies glossy media heavy media and custom size media printer processing time and download time The time required to download a print job from the computer and to process the job depends on the following variables the complexity and size of graphics the printer s I O configuration network versus parallel the speed of the computer you are using the amount of printer memory installed the network operating system and configuration if applicable printer personality PCL or PostScript 3 emulation Adding additional printer memory might resolve memory problems improve how the printer handles complex graphics and improve download times but it will not increase maximum printer speed ppm rating ENWW Walk around The following illustrations identify the locations and names of key components of this printer Front view shown with second 500 sheet paper feeder output bin printer control panel top cover front cover contains Tray 1 Tray 2 500 sheets of standard paper Tray 3 optional 500 sheets of standard paper on off switch o M 0 de oc access to print cart
55. PLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY APPLICABLE LAW IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE In the event that your product proves to be defective please return to place of purchase with a written description of the problem 191 Transfer unit and fuser warranty 192 This HP product is warranted to be free from defects in materials and workmanship for one year or until the printer control panel indicates a low life message whichever occurs first This warranty does not cover products that have been modified refurbished remanufactured misused or tampered with in any way This limited warranty gives you specific legal rights You may have other rights which vary from state to state province to province and country to country THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED THE HEWLETT PACKARD COMPANY SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY APPLICABLE LAW IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE In the e
56. Press v to highlight c 3 Press v to select 4 Press v to highlight ENWW ENWW Press to select 3 Press v to highlight 5 6 7 8 Press or v to select the appropriate setting 9 Press v to set the selection 10 Press PAUSE RESUME Auto continue You can determine printer behavior when the system generates an Auto Continuable error 29 is the default setting displays an error message for ten seconds before automatically continuing to print FF pauses printing any time the printer displays an error message and until you press To set the auto continue Press v to enter the Press v to highlight Press v to select Press v to highlight Press v to select Press v to highlight i Press to select Press or v to select the appropriate setting 0 45 0 Or sd 9X Press v to set the selection 10 Press PAUSE RESUME Supplies low The printer allows two options for reporting that supplies are low is the default value e allows the printer to continue printing while displaying a warning until the supply is replaced causes the printer to pause printing until you replace the used supply or press which allows the printer to print while continuing to display the warning 37 38 To set supplies low reporting 1 Press v to enter the Press v to highlight Press v to select Press v to
57. S B5 Executive paper and custom The printer automatically detects the media size in Tray 2 and Tray 3 based on the tray s paper guide configuration See Supported media weights and sizes The paper path for the 500 sheet paper feeder passes through Tray 2 If Tray 2 is partially pulled out or removed media from Tray 3 cannot feed into the printer This causes the printer to stop and generates a message that Tray 2 must be installed Loading standard sized media into Tray 2 and Tray 3 Do not print cardstock envelopes or unsupported sizes of media from Tray 2 or Tray 3 Print on these types of media only from Tray 1 Do not overfill the input tray or open it while it is in use Doing so can cause jams in the printer 1 Remove the tray from the printer 2 Adgjustthe rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used ENWW ENWW 3 Push down the media lift plate until it locks 4 Slide the media width guides open to the size for the media you are using 5 Load media face up making sure that the corners of the media fit under the front corner tabs 6 Insert the tray into the printer Note If the tray is not properly adjusted the printer might display an error message or paper might jam 73 74 Loading custom sized media into Tray 2 and Tray 3 The Custom media menu will be displayed when the Tray 2 or Tray 3 s
58. TION To avoid affecting print jobs of other users make printer setup changes through the software application or the printer driver whenever possible Printer setup changes made through the control panel become default settings for subsequent jobs Changes made through an application or the printer driver affect only that specific job 64 ENWW Selecting print media WWW CAUTION ENWW You can use many types of paper and other print media with this printer This section provides guidelines and specifications for selecting and using different print media Before purchasing any media or specialized forms in quantity verify that your paper supplier obtains and understands the print media requirements specified in the HP LaserJet Family Paper Specification Guide See Supplies and accessories for HP LaserJet Family Paper Specification Guide ordering information To download a copy of the HP LaserJet Family Paper Specification Guide go to http www hp com support Ilj4600 and select Manuals It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily This may be due to abnormal characteristics of the printing environment or to other variables over which Hewlett Packard has no control for example extremes in temperature and humidity Hewlett Packard recommends testing any media before buying it in large quantities Using media that does not conform to the specifications lis
59. This chapter describes how to perform basic printing tasks The following topics are covered Controlling print jobs Selecting print media Configuring input trays Printing on special media 2 sided duplex printing Special printing situations Job retention features Printing with the optional HP Fast InfraRed Receiver Managing memory 61 62 ENWW Controlling print jobs ENWW In the Microsoft Windows operating system three settings affect how the printer driver tries to pull paper when you send a print job The Source Type and Size settings appear in the Page Setup Print or Print Properties dialog boxes in most software programs If you do not change these settings the printer automatically selects a tray using the default printer settings Source Printing by Source means you choose a specific tray from which you want the printer to pull paper The printer tries to print from this tray no matter what type or size is loaded in it If you choose a tray that is configured from the embedded Web server for a type or size that does not match your print job the printer does not print automatically Instead it waits for you to load the tray you chose with the type or size of print media for your print job If you load the tray the printer begins printing If you press the printer tries to print from another tray Type and Size Printing by Type or Size means you want the pr
60. alk Cable Kit You will need a kit for each printer and an additional kit for each Macintosh computer on the network UNIX Linux networks Use the HP Jetdirect printer installer for UNIX utility to set up the printer on HP UX or Sun Solaris networks For setup and management on UNIX or Linux networks use HP Web Jetadmin To obtain HP software for UNIX Linux networks visit HP Customer Care online at http www hp com support net printing For other installation options supported by the HP Jetdirect print server see the HP Jetdirect Print Server Administrators Guide included with printers equipped with the HP Jetdirect print server ENWW Supplies and accessories WWW ENWW To order supplies in the US contact http www hp com go ljsupplies To order supplies worldwide see http www hp com ghp buyonline html To order accessories see http www hp com go accessories Ordering directly through the embedded Web server for printers with network connections Use the following steps to order printing supplies directly through the embedded Web server see Using the embedded Web server 1 Inthe Web browser on the computer enter the IP address for the printer The printer status window appears Or go to the URL provided in the alert email Select the Setting tab at the top of the window If asked to provide a password enter the password On the left side of the Device Configuration window double click
61. binding is the typical calendar binding The default binding setting is to bind on the long edge when the page is set up for portrait orientation To change to short edge binding click the Flip Pages Up check box 81 Manual 2 sided printing Some printer models do not support automatic 2 sided printing However you can print on both sides of a page using manual 2 sided printing To manually print on both sides use the instructions below 1 82 Print all the even numbered pages first Many software applications have an option to print only odd or even pages Remove the printed pages from the printer If the print job has an odd number of pages add a blank piece of paper to the bottom of the stack In your software application or in the printer driver select Manual Feed as the paper source In the printer driver select the option to Manually Print on 2nd Side n PCL drivers this option is found the Finishing tab under Print Quality Details nthe PostScript driver this option is found in the Document Defaults section under the Advanced settings In your software application select the option to print all the odd numbered pages and click Print When the printer s control panel displays insert the stack of paper into Tray 1 in one of the following orientations For portrait orientation with long edge book binding place the stack with the previously printed side facing up and the top e
62. cedures to clear the jam Jam in Tray 1 Tray 2 or Tray 3 1 Using the side handles open the top cover 2 Grasp the green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both corners and pull up 4 Inspect the paper path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 5 Close the transfer unit and front cover 164 ENWW ENWW 6 Close the top cover Note It is a good idea to inspect the input trays when clearing jams However opening and closing input trays has no effect on clearing jam messages 7 Pull out the tray and place it on a flat surface Remove any partially fed media Grasp the media by both corners and pull down Inspect the media path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 10 Check to make sure the media is located correctly and underneath the front corner tabs Insert the tray into the printer Make sure all trays are completely closed 165 Jams in the top cover Jams in the top cover occur in of the areas indicated in the figures bel
63. cess to the World Wide Web At the bottom right of your screen in the system tray double click the printer icon This opens the status window On the left side of the status window click the Printer icon from which you wish to obtain status At the top of the status window click the Supplies link You can also scroll down to Supplies Status If you want to order supplies click Order Supplies This opens a browser that produces a URL from which to purchase supplies Select the supplies you wish to order and follow the directions accordingly Using HP Web Jetadmin In HP Web Jetadmin select the printer device The device status page shows print cartridge information 123 Changing print cartridges 124 When a print cartridge approaches the end of its useful life the control panel displays a message recommending that you order a replacement The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge The printer uses four colors and has a different print cartridge for each color black K magenta M cyan C and yellow Y Replace a print cartridge when the printer control panel displays a E E message The control panel display will also indicate the color that should be replaced unless a genuine HP cartridge is not currently installed 1 Liftthe top cover of the printer 2 Pull down the front cover and transfe
64. ckard limited warranty statement 189 Limited warranty for print cartridge life 191 Transfer unit and fuser 192 HP maintenance 193 On site service agreements 193 ENWW xi Appendix Specifications and regulatory information Printer 5 lt 195 Physical 5 195 Electrical specifications 195 Operating environment specifications 196 Acoustic emissions lille 196 FCC regulations 197 Environmental product stewardship program 198 Protecting the environment 198 Declaration of 201 Safety 5 202 Laser safety esie Br pem ER ie 202 Canadian DOC 202 EMI statement Korea 202 VCCI statement 203 Laser Statement for Finland 203 Luokan 1 203 Appendix C Print media specifications Supported media weights and 5 2 205 Appendix D Working
65. common color language for monitors input devices Scanners digital cameras and output devices printers plotters It is the default color space used for HP products Microsoft operating systems the World Wide Web and most office software sold today sRGB is representative of the typical Windows PC monitor today and the convergence standard for high definition television Factors such as the type of monitor you use and the room s lighting can affect the appearance of colors on your screen For more information see Matching colors The latest versions of Adobe PhotoShop CorelDRAW Microsoft Office and many other applications use sRGB to communicate color Most importantly as the default color space in Microsoft operating systems sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching sRGB improves your ability to match colors between the printer the PC monitor and other input devices scanner digital camera automatically without the need to become a color expert ENWW Managing color Note ENWW Setting color options to Automatic will typically produce the best possible print quality for color documents However there may be cases when you want to print a color document in grayscale black and white or wish to change one of the printer s color options Using
66. completely A non detectable media size was selected from the menu and the tray switch is set to STANDARD The size selected from the menu does not match the size detected by the tray Size detection occurs when the tray switch is set in the STANDARD position Close the tray 1 Adjust the side and rear media guides against the paper 2 If the media used is Letter A4 Executive B5 JIS A5 or Legal sized the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel 3 Reset the paper size in the paper handling menu alternates with The printer is reporting the current configuration of tray XX The tray switch is in the STANDARD position 1 To change media type press Use and v to highlight the type then press to select 2 To change the media size to Letter A4 Executive B5 JIS A5 or Legal leave the tray switch in the STANDARD position 3 To change the media size to other sizes move the tray switch to CUSTOM adjust the paper guides against the paper and close the tray 4 Use and to highlightthe media size then press to select ENWW 151 Message Description pion The printer is reporting the current configuration of tray XX The tray switch is in the CUSTOM position 1 To change media type pres
67. crumpled in the fuser Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 7 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers 8 Close the transfer unit and front cover 9 Close the top cover 168 ENWW in paper input path or paper path 1 Using the side handles open the top cover 2 Graspthe green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both corners and pull up 4 Inspect the media path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 5 Close the transfer unit and front cover 6 Close the top cover ENWW 169 in duplex path 1 Using the side handles open the top cover 2 Openthe front cover 3 Grasp the paper by both corners and pull down Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 4 Graspthe green handle on the transfer unit and pull down 170 ENWW 5 Grasp the paper by both corners and pull u
68. ct print servers configuring 104 job held timeout 33 job storage limit 32 K Korean EMI statement 202 L language changing 39 embedded Web server 104 lights 16 225 maintenance agreements 193 media colored paper 76 envelopes 76 glossy paper 75 heavy paper 77 labels 77 letterhead 78 loading in Tray 1 70 loading Tray 2 and Tray 3 72 maximum size 9 ordering 59 preprinted forms 78 recycled paper 78 selecting 65 size 205 transparencies 75 type 9 205 weight 9 205 memory 8 adding 93 211 enabling 216 menu map description 23 printing 97 menus configure device 25 diagnostics 31 VO 29 information 23 paper handling 24 print quality 26 printing 25 resets 30 retrieve job 22 system setup 27 messages error 134 Printer Status and Alerts 106 status 134 warning 134 N networks administrative tools 46 AppleTalk 56 configuring 47 configuring with embedded Web server 104 disabling DLC LLC 52 disabling IPX SPX 51 disabling protocols 51 I O interfaces 55 IP address 49 226 local and default gateway 50 LocalTalk 56 Novell NetWare 55 Novell NetWare frame type 47 Printer Status and Alerts 106 software 43 subnet mask 50 TCP IP parameters 48 UNIX Linux 56 Windows 55 paper handling 9 paper handling menu 24 parallel configuration 53 passwords network 104 personality setting 36 PIN personal identification number private jobs 88 PowerSave changing settings 34 disabling 35 time 34 print car
69. d describes control panel messages in alphabetical order ENWW Control panel messages Message Description An attempt has been made to modify a menu item while the control panel security mechanism is enabled by the printer administrator The message will disappear shortly and the printer will return to D ELI state Contact the printer administrator to change settings The printer is in the process of canceling a job The message will continue to be displayed while the job is stopped the paper path flushed and any remaining incoming data on the active data channel is received and discarded No action necessary The engine is turning its rollers to check for possible paper jams No action necessary The engine is doing an internal test No action necessary alternates with PJL encountered a request for a personality that did not exist in the printer The job is aborted and no pages will be printed Press for detailed information Press and to step through the instructions This message is displayed while the event log is cleared 16 oe will back up one screen to 5 s upon completion pilniing the page No action necessary The printer jammed or detected misplaced paper when turned on The printer is attempting to eject jammed pages automatically No action necessary The covers need to be closed Press
70. d in a jam will not be reprinted ENWW 161 162 Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them Cause Print media does not meet HP recommended media specifications Solution Use only media that meets HP specifications See Supported media weights and sizes A supply item is installed incorrectly causing repeated jams You are reloading paper that has already passed through a printer or copier Verify that all print cartridges the transfer unit and the fuser are correctly installed Do not use media that has been previously printed on or copied An input tray is loaded incorrectly Remove any excess media from the input tray Press media down in the input tray so it fits below the tabs and within the media width guides See Configuring input trays Print media is skewed Input tray guides are not adjusted correctly Adjust input tray guides so they hold media firmly in place without bending it If media heavier than 105 g m 28 1 is loaded into Tray 2 or Tray 3 the media might skew Print media is binding or sticking together Remove media flex it rotate it 180 degrees or flip it over Reload media into the input tray Do not fan media Print media is removed before it settles into the output bin Reset the printer Wait until the page completely settles in the output bin before removing
71. d in the software application or printer driver Select color mode instead of grayscale or monochrome mode The correct printer driver is not loaded Load the correct printer driver Printer driver does not recognize Tray 3 or the duplex printing accessory Cause The printer driver has not been configured to recognize Tray 3 or the duplex printing accessory Solution See the printer driver s online Help for instructions on how to configure the driver to recognize printer accessories The accessory may not be installed ENWW Verify that the accessory is properly installed 185 Print quality troubleshooting 186 Print quality problems associated with media Some print quality problems arise from use of inappropriate media Use paper that meets HP paper specifications See Supported media weights and sizes The surface of the media is too smooth Use media that meets HP paper specifications See Supported media weights and sizes The driver setting is set incorrectly Change the paper type setting to heavy or glossy The media you are using is too heavy for the printer and the toner is not fusing to the media The transparencies you are using are not designed for proper toner adhesion Use only transparencies designed for HP Color LaserJet printers The moisture content of the paper is uneven too high or too low Use paper from a different source or from an unopened ream of paper
72. daptive halftoning and trapping Adaptive halftoning increases edge sharpness Trapping reduces the effect of color plane misregistration by overlapping the edges of adjacent objects slightly ENWW ENWW Four levels of edge control are available Maximum is the most aggressive trapping setting Adaptive halftoning is on for this setting Normal is the default trapping setting Trapping is at a medium level and adaptive halftoning is on Light sets trapping at a minimal level and adaptive halftoning is on Off turns off both trapping and adaptive halftoning RGB Color Two values are available for the RGB Color setting Default instructs the printer to interpret RGB color as sRGB SRGB is the accepted standard of Microsoft and the World Wide Web Organization www Device instructs the printer to print RGB data in raw device mode To render photographs properly with this selection you must manage image color in the application or operating system 115 Matching colors 116 The process of matching printer output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor Thes
73. dge of the pages feeding into the printer first For portrait orientation with short edge calendar binding place the stack wth the previously printed side facing up and the bottom edge of the pages feeding into the printer first Forlandscape orientation with long edge calendar binding place the stack with the previously printed side facing up and the top edge of the pages to the left as you face the printer Forlandscape orientation with short edge book binding place the stack with the previously printed side facing up and the top edge of the pages to the right as you face the printer ENWW Special printing situations ENWW Use these guidelines when printing on special types of media Printing a different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document for example to print the first page of a document on letterhead paper and the rest on plain paper 1 From your application or printer driver specify a tray for the first page and another tray for the remaining pages 2 Load the special media into the tray that you specified in step 1 3 Load the media for the remaining pages of the document into another tray You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type Prin
74. driver for PostScript Emulation for this printer in the software application or printer driver The printer is not properly configured See Changing printer control panel configuration settings The computer port is not configured or is not working properly Run another peripheral connected to this port to verify that the port is working properly The printer has not been correctly named for the network or for a Macintosh computer Printer is on but is not receiving data Cause The printer s Ready indicator light is not lit Use the appropriate utility to name the printer on the network For Macintosh computers name the printer from within the Chooser menu Solution Press PAUSE RESUME to return the printer to The top cover is not closed properly Close the top cover firmly A printer message other than on the printer control panel appears See Control panel messages The interface cable is not correct for this configuration Select the correct interface cable for your configuration See Parallel configuration or Enhanced l O EIQ configuration The interface cable is not securely connected to both the printer and the computer Disconnect and reconnect the interface cable The printer is not configured correctly See Changing printer control panel configuration settings for configuration information The interface configurations on the p
75. e CE Marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 The model number may include an additional suffix letter R 4 Product exhibits Class A operation when connected to Local Area Network LAN cables using print server accessories Hewlett Packard Company Boise Idaho USA April 1 2002 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger StraBe110 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW 201 Safety statements WARNING 202 Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The pri
76. e factors include print media printer colorants inks or toners for example printing process inkjet press or laser technology for example overhead lighting personal differences in perception of color software applications printer drivers PC operating system monitors video cards and drivers operating environment humidity for example Keep the above factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors on your screen to your printer is to print SRGB colors PANTONEG color matching PANTONEQG has multiple color matching systems PANTONE Matching System is very popular and uses solid inks to generate a wide range of color hues and tints See http www hp com for details on how to use PANTONEG Matching System with this printer Swatch book color matching The process for matching printer output to preprinted swatch books and standard color references is complex In general you can obtain a reasonably good match to a swatch book if the inks used to create the swatch book are cyan magenta yellow and black These are usually referred to as process color swatch books ENWW ENWW Some swatch books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the gamut of the printer Most spot color swatch books have companion process swatch books that provide CMYK a
77. e printer network name address and model information To change these entries click Device Information on the Settings tab Settings tab This tab allows you to configure the printer from your computer The Settings tab can be password protected If this printer is networked always consult with the printer administrator before changing settings on this tab ENWW 103 The Settings tab contains the following pages Configure Device Configure all printer settings from this page This page contains the traditional menus found on printers using a control panel display These menus include Information Paper Handling Configure Device and Diagnostics Alerts Network only Set up to receive e mail alerts for various printer and supplies events Email Network only Used in conjunction with the Alerts page to set up incoming and outgoing e mail as well as to set e mail alerts Security Set a password that must be entered to gain access to the Settings and Networking tabs Enable and disable certain features of the EWS Other Links Add or customize a link to another website This link is displayed in the Other Links area on all embedded Web server pages These permanent links always appear in the Other Links area HP Instant Support Order Supplies and Product Support Device Information Name the printer and assign an asset number to it Enter the name and e mail address for the primary contact wh
78. ed RAM test Exceeded maximum RAM size 5 Invalid DIMM speed A printer command error has 1 Press to continue occurred 2 Turn the printer off and then back on If the problem persists contact HP Support alternates with 3 A printer fan error has occurred 1 Turn the printer off and then back on 2 If the problem persists contact HP Support ENWW 157 Message Description Action alternates with A memory tag error was detected 1 Turn the printer off and then back on 2 If the problem persists contact HP Support A printer motor error has occurred 1 Turn the printer off and then back on 2 If the problem persists contact HP Support Note This message might also appear if the transfer unit is missing or incorrectly installed Ensure that the transfer unit is correctly installed alternates with No system was found Scan buffer error 1 Turn the printer off and then back on 2 If the problem persists contact HP Support 1 Turn the printer off and then back on 2 If the problem persists contact HP Support alternates with One or more printer settings saved in the non volatile storage device is invalid and has been reset to its factory default Pressing the v button should clear the message Printing can continue but there may be unexpected behavior 1 Press to continue 2
79. ed memory has not increased The DIMM may not be installed correctly Repeat the installation procedure The DIMM may be defective Try a new DIMM ENWW 217 Installing an HP Jetdirect print server card You can install an HP Jetdirect print server card in the base model printer which comes with an open EIO slot To install an HP Jetdirect print server card 1 Turn the printer off 2 Disconnect all power and interface cables 3 Locate an empty EIO slot Loosen and remove the two retaining screws holding the cover for the EIO slot onto the printer and then remove the cover You will not need these screws and cover again 4 Firmly insert the HP Jetdirect print server card into the EIO slot Insert and tighten the retaining screws that came with the print server card 218 ENWW ENWW Connect the network cable Reconnect the power cable and turn the printer on Print a configuration page see Printing a configuration page In addition to a printer configuration page and a Supplies Status page an HP Jetdirect configuration page that contains network configuration and status information should also print If it does not print uninstall and reinstall the print server card to ensure that it is completely seated in the slot Perform one of these steps Choose the correct port See the computer or operating system documentation for instructions Reinstall the software choosing the
80. edia in the input tray The correct media type for the input tray is not selected in the printer control panel From the printer control panel select the correct media type for the input tray Media from a previous jam has not been completely removed Open the printer and remove any media in the paper path Closely inspect the fuser area for jams See Paper jams Tray 3 500 sheet paper feeder does not appear as an input tray option Tray 3 only displays as an option if it is installed Verify that Tray 3 is correctly installed Verify that the printer driver has been configured to recognize Tray 3 Tray 3 is incorrectly installed Print a configuration page to confirm that Tray 3 is installed If not verify that the optional installed 500 sheet feeder assembly is correctly attached to the printer The media size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The custom standard switch in the tray is not in the correct position Verify that the switch is in the correct position for the media size Transparencies or glossy paper will not feed Cause The correct media type is not specified in the software or printer driver Solution Verify that the correct media type is
81. embedded Web server or for most networks from the HP Web Jetadmin software or the HP LaserJet Utility for Macintosh Note For more information about using the embedded Web server see Using the embedded Web server For a complete list of supported networks and for instructions on configuring network parameters from software such as the HP Web Jetadmin software see the HP Jetdirect Print Server Administrator s Guide The guide comes with printers in which an HP Jetdirect print server is installed This section contains the following instructions for configuring network parameters from the printer control panel configuring Novell NetWare frame type parameters configuring TCP IP parameters disabling unused network protocols Configuring Novell NetWare frame type parameters The HP Jetdirect print server automatically selects a NetWare frame type Select a frame type manually only when the print server selects an incorrect frame type To identify the frame type chosen by the HP Jetdirect print server print a configuration page from the printer control panel See Printer information pages ENWW 47 Note Note 48 To configure the Novell NetWare parameters from the printer control panel 1 Press v to enter the Press v to highlight Press to select c Press v to highlight 176 Press v to select 1 Press v to highlight where X 1 2 or 3 Press to select Press v to highlig
82. envelopes It provides a convenient way to print envelopes transparencies custom size paper or other types of media without having to unload the other trays Loading media into Tray 1 CAUTION To avoid jams never add or remove a media tray during printing 1 Open Tray 1 2 Setthe side guides to the desired width 3 Load paper in the tray with the side to be printed on facing down 4 Adjust the side guides so that they lightly touch the paper stack but do not bend the paper Note Make sure the paper fits under the tabs on the guides and not above the load level indicators Printing envelopes from Tray 1 Many types of envelopes can be printed from Tray 1 Up to 20 envelopes can be stacked in the tray Printing performance depends on the construction of the envelope Inthe software set margins at least 15 mm 0 6 inches from the edge of the envelope ENWW CAUTION ENWW Envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severly damage the printer To avoid jams and possible printer damage never try to print on both sides of an envelope Before you load envelopes make sure they are flat undamaged and not stuck together Do not use envelopes with pressure sensitive adhesive To load envelopes into Tray 1 CAUTION To avoid jams do not remove or insert envelopes during printing Open Tray 1 Load up to 20 envelopes in the ce
83. er is of good quality and is free of cuts nicks tears spots loose particles dust wrinkles curls or bent edges Tray Media type and size Media weight Capacity Tray 1 Paper Cardstock 60 g m to 163 g m 100 sheets of 75 g m Standard 16 Ib to 44 Ib 20 Ib paper Letter A4 Legal Maximum stack height Executive 10 mm 0 6 inches JIS B5 A5 Custom Minimum size 76 by 127 mm 3 by 5 inches Maximum size 216 by 356 mm 8 5 by 14 inches ENWW 205 Tray Tray 1 continued Tray 1 206 Media type and size Media weight Capacity Glossy paper Standard Letter A4 Legal Executive JIS B5 A5 Custom Minimum size 76 by 127 mm 3 by 5 inches Maximum size 216 by 356 mm 8 5 by 14 inches 75 g m to 120 g m 20 Ib to 32 Ib Maximum stack height 10 mm 0 6 inches Transparencies Letter A4 Glossy Film Standard Letter A4 Legal Executive JIS B5 A5 Custom Minimum size 76 by 127 mm 3 by 5 inches Maximum size 216 by 356 mm 8 5 by 14 inches Thickness 0 13 mm 5 mil Thickness 0 13 mm 5 mil Maximum stack height 10 mm 0 6 inches Maximum stack height 10 mm 0 6 inches Envelope Com 10 Monarch C5 DL B5 Max 105 g m 28 Ib 20 envelopes ENWW Tray Tray 1 continued ENWW Media type and size Media weight Capacity Label Standard Letter A4 Legal Executive JIS B5 A5 Custom Minimum size 76 by 127
84. ernal page but the current job must finish printing before the internal page will print No action necessary The firmware upgrade was not completed successfully Attempt upgrade again YES is selected in the Reset Supplies menu to reset the counts for any of the supplies that cannot be detected as new No action necessary The printer is restoring factory settings No action necessary The printer is restoring the last saved state No action necessary The printer is executing a Component Test and the component selected is Alienation Motor The printer is executing a Component Test and the component selected is Belt Only Press CANCEL JOB when ready to stop this test Press CANCEL JOB when ready to stop this test A component test is in progress the component selected is the lt color gt Cartridge motor Press CANCEL JOB when ready to stop this test The printer is executing a Component Test and the component selected is Fuser Motor Press CANCEL JOB when ready to stop this test A Scanner Test is in progress Press CANCEL JOB when ready to stop this test The printer is executing a Component Test and the component selected is Transfer Motors Press CANCEL JOB when ready to stop this test The current state is being saved No action necessary ENWW 149 Message Description Action A menu selection has been sa
85. ers esie RE Ld 34 Personali euis 36 Clearable 5 36 AUTO CONTINU C25 tiere tec X URS bte eddy 37 Supplies lOW i ues ee db ae ei das 37 Jam recovery ee ren 38 Language asernes eC Ger epe E Io Pea weeds SN 39 Using the printer control panel in shared environments 40 Printer driVerS cuties re I EET a det EU M RR E RENS 41 Printer software 42 Software for 43 HP Web 43 up erc 44 Embedded Web 45 Features se oe ee ed thes eu ia DARE Ed Xa 45 Other components and utilities 46 Network configuration llle 47 Configuring Novell NetWare frame type parameters 47 Configuring TCP IP 5 48 Disabling network protocols optional 51 To disabl IPX SPX tia bee a haa eme kr eed wees Gu 51 To disable 52 Parallel configuration ee 53 Enhanced I O EIO 54 HP Jetdirect print servers 54 Available enhanced I O interfaces 55 NetWare networks
86. ess A 50 dB A Bystander 1 m Per ISO 9296 Printing Lpam 51 dB A PowerSave Lpam 34 dB A Note These values are subject to change See http www hp com support Ij4600 for current information 196 ENWW FCC regulations Note ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase separation between equipment and receiver connect equipment to an outlet on a circuit different from that to which the receiver is located consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipme
87. ess v to enter the Press v to highlight Press to select Press v to highlight Press to select Press v or to highlight the desired media type Press to select the media type o NOT AR Press PAUSE RESUME to return to the state Configuring Tray 1 media size 1 Press v to enter the Press v to highlight Press to select Press v to highlight c BR oO Press to select TREY i z 67 68 Press or to highlight the desired media size Press to select the media size Press PAUSE RESUME to return to the state 5 is set to appears the pop up menu for Custom Tray 2 and Tray 3 media type 1 Press v to enter the Press v to highlight Press to select F Press v to highlight Press to select Press v or to highlight the desired media type Press to select the media type oN a F wo DP Press PAUSE RESUME to return to the state Tray 2 and Tray 3 media size 1 Press v to enter the Press to highlight Press to select Press v to highlight 2 SIZE or Press or to highlight the desired media size Press v to select the media size Mo Press PAUSE RESUME to return to the state Tray 2 or Tray 3 custom media The Custom media menu will be displayed when the Tray 2 or Tray 3 switch is in the custom size position You mus
88. f the non HP print cartridge was sold to you as a genuine HP product see HP fraud hotline Print cartridge authentication The HP Color LaserJet 4600 series printer automatically authenticates the print cartridges when the cartridges are inserted into the printer During authentication the printer will let you know if a cartridge is or is not a genuine HP print cartridge If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge call the HP fraud hotline To override non HP print cartridge error message see Hi HP fraud hotline Call the HP fraud hotline 1 877 219 3183 toll free in North America when you install an HP print cartridge and the printer message says the cartridge is non HP HP will help determine if the product is genuine and take steps to resolve the problem 121 CAUTION 122 Your print cartridge might not be a genuine HP print cartridge if you notice the following You are experiencing a high number of problems with the print cartridge The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it To prevent damage to the print cartridge do not expose it to light for more than a few minutes Print cartridge life ex
89. fter approximately 10 seconds No action necessary A new HP cartridge has been installed The printer returns to the state after approximately 10 seconds No action necessary alternates with An incorrect cartridge is installed in a slot and the cover is closed 1 Press v and then press for help 2 Press and v to step through the instructions The wrong PIN was entered Re enter PIN correctly After three incorrect PIN entries the printer will return to 138 ENWW Message Description Action At least one supply item is incorrectly positioned in the printer and another supply item is missing incorrectly placed out or low 1 Press v and then press for help 2 Follow the instructions on the display to locate and replace the incorrect supply 3 Press gt and to step through the instructions This message is displayed when the printer is turned on as soon as the individual tasks begin initialization Displayed when the printer is turned on to show that permanent storage is being initiaized No action necessary No action necessary Tray XX must be inserted or closed before the current job can be printed 1 Press 2 for detailed information 2 Press and v to step through instructions alternates with The cartridge is either not installed or not correctly installed in the printer 1
90. gulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Limited warranty for print cartridge life ENWW This HP product is warranted to be free from defects in materials and workmanship during its useful life end of life is indicated by a printer control panel low life message This warranty does not cover products that have been modified refurbished remanufactured misused or tampered with in any way This limited warranty gives you specific legal rights You may have other rights which vary from state to state province to province and country to country THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED THE HEWLETT PACKARD COMPANY SPECIFICALLY DISCLAIMS THE IM
91. he total amount of memory that is now installed Click OK 6 Goto Checking DIMM installation Enabling the language font DIMM If you installed a language font DIMM in the printer you must select the Font DIMM option in the printer driver for the font DIMM to work properly To enable fonts from the PCL 5c and PCL 6 printer drivers for Windows 1 On the Start menu point to Settings and click Printers Select this printer and select Properties On the Configure tab click More Select the Font DIMM check box In the Configure Font DIMMs dialog box click Add to add the font file 6 In the Add Font DIMM dialog box browse to the location of the font file select the font file and click OK a fF wo 7 Inthe Configure Font DIMMs dialog box select the installed DIMM 8 Click OK 9 Print a configuration page See Printing a configuration page ENWW Checking DIMM installation Check that the DIMMs are installed correctly and working To check DIMM installation 1 Turn the printer on Check that the Ready light is on after the printer has gone through the startup sequence If an error message appears a DIMM may have been incorrectly installed Print a configuration page See Printing a configuration page Check the Installed Personalities and Options section on the configuration page and compare it with the configuration page printed before the DIMM installation 4 Ifthe amount of recogniz
92. highlight Press v to select Press v to highlight Press v to select i Press or v to select the appropriate setting pO m So Press v to set the selection 10 Press PAUSE RESUME Jam recovery This option allows you to configure the printer response to paper jams including how it handles the pages involved 21170 is the default value Tt the printer automatically turns jam recovery on when sufficient memory is available The printer reprints any page involved in a paper jam Additional memory is allocated to store the last few pages printed and this may cause overall printer performance to suffer e The printer will not reprint any page that was involved in a paper jam Since no memory is used to store the most recent pages performance may be optimal To set jam recovery response Press v to enter the Press v to highlight Press v to select Press v to highlight Press to select 3 Press v to highlight 4 Press to select 4 R Press or to select the appropriate setting ENWW ENWW 9 Press y to set the selection 10 Press PAUSE RESUME Language The option to set the default language appears when the printer is first initialized As you scroll through the available options the list will appear in the language that is highlighted When the list appears in the language desired press v
93. his item allows you to test the paper path sensors and switches for correct operation This item isolates print quality faults more accurately by stopping the printer in mid print cycle Stopping the print or in mid cycle allows you to see where the image begins to degrade This item will activate individual parts independently to isolate noise leaking and other hardware issues ENWW 31 Changing printer control panel configuration settings By using the printer control panel you can make changes to general printer configuration default settings such as tray size and type PowerSave time printer personality language and jam recovery The printer control panel can also be accessed from a computer by using the setting page of the embedded Web server The computer shows the same information that the control panel shows For more information see Using the embedded Web server CAUTION Configuration settings seldom need to be changed Hewlett Packard recommends that only the system administrator change configuration settings Job storage limit This option sets the limit for the maximum number of jobs stored on the hard disk at the printer The maximum number allowed is 100 and the default value is 32 Note This option is only available if a hard disk is installed To set the job storage limit Press to enter the Press to highlight Press v to select c Press to highlight Press v
94. ht 0o o F DP Press to select Press to highlight 11 Press to select F 12 Press the PAUSE RESUME button to return to the ready state The default frame type value for the HP Color LaserJet 4600 is automatic Configuring TCP IP parameters You can use the printer control panel to configure the following TCP IP parameters usage of the BOOTP file for configuration parameters the default is to use the BOOTP file IP address 4 bytes subnet mask 4 bytes default gateway 4 bytes TCP IP connection timeout in seconds Do not disable BOOTP if you will be using RARP or DHCP to configureTCP IP parameters To automatically configure TCP IP parameters from the printer control panel 1 Press to enter the 2 Press to highlight ENWW Note ENWW Press to select Press v to highlight iU Press to select 1 1 Press v to highlight where X 1 2 or 3 fo 02 S09 10 Press the PAUSE RESUME button to return to the state To manually configure TCP IP parameters from the printer control panel Use manual configuration to set an IP address subnet mask and local and default gateway Setting an IP address Press to enter the Press v to highlight Press v to select Press v to highlight 176 Press to select 17 Press v to highligh where X 1 2 or 3 Press v to select
95. ical Reference Package for specific information Erratic missing characters or interrupted printout Cause The interface cable is of poor quality Solution Try using a different higher quality IEEE compliant cable Parallel cables can be no longer than 10 meters 30 feet The interface cable is loose Disconnect and reconnect the interface cable The interface cable is damaged or bad Try using a different interface cable The power cable is loose Disconnect and reconnect the power cable You are attempting to print a PCL job with the printer configured for PostScript Emulation ENWW From the printer control panel select the correct printer personality and then resend the print job 183 Erratic missing characters or interrupted printout You are attempting to print a PostScript job with the printer configured for PCL Partial printout Cause A memory error message appears on the printer control panel From the printer control panel select the correct printer personality and then resend the print job Solution 1 Free up printer memory by deleting unneeded downloaded fonts style sheets and macros from printer memory or 2 Add more memory to the printer The file you are printing contain errors Check the software application verify that the file does not contain errors To do so 1 Print another file that you know is error free from within the same applicatio
96. ing printer supplies print cartridges all colors transfer unit fuser To print the supplies status page 1 Press v to enter the 2 Press v to highlight 1 3 Press v to select 4 Press v to highlight F 5 Press v to select The message 15 appears on the display until the prior finidhes printing the supplies status page The printer returns to the state after printing the supplies status page ENWW Note ENWW If you are using non HP supplies the supplies status page will not show the remaining life for those supplies For more information see Non HP print cartridges Usage page The usage page lists a page count for each size of media that has passed through the printer This page count includes the number of pages that were printed on one side the number that were printed on two sides duplexed and totals of the two printing methods for each media size It also lists the average percentage of page coverage for each color 1 Press v to enter the Press v to highligh 2 3 Press v to select 4 Press v to highlight F 5 Press v to select The message F usnsE appears on the display until the printer finishes the usage page The printer returns to the state after printing the usage page Demo A demo page is a color photograph that demonstrates print quality 1 Press enter the Press v to highlight 2 3 Press v to select
97. inter is coming out of powersave mode Printing will continue as soon as warmup is completed No action necessary The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing 1 Turn the printer off and then back on 2 If the error persists contact HP Support 3 Press for more information There is a jam in the top cover area Press for detailed information about clearing the jam 2 Press and v to step through the instructions 3 If the message persists after clearing all pages contact HP Support There is a jam in the media path A duplex job was interrupted by interference as media passed through the output bin during duplexing Press for detailed information about clearing the jam 2 Press and v to step through the instructions 3 If the message persists after clearing all pages contact HP Support Press for more information 2 Remove one or two pages from the output bin as directed by the display 3 Press W to continue printing NOTE If 3 CFF some pages will not be reprinted Re send the missing pages A ENWW 153 Message Description Action There is a jam in the duplex path 1 Press 2 for detailed information about clearing the jam 2 Press and v to step through the instructions 3 If the message persist
98. inter to pull paper or print media from the first tray that is loaded with the type or size that you choose Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use For example if a tray is configured for letterhead and you specify the driver to print on plain paper the printer will not pull the letterhead from that tray Instead it will pull paper from a tray that has plain paper loaded and is configured for plain paper on the printer control panel Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and transparencies Using the wrong setting can result in unsatisfactory print quality Always print by Type for special print media such as labels or grayscale transparencies Always print by Size for envelopes f you want to print by Type or Size and the trays have not been configured for a certain type or size from the embedded Web server load the paper or print media into Tray 1 and then select the Type or Size from the Page Setup dialog box the Print dialog box or the Print Properties dialog box f you often print on a certain type or size of media the printer administrator for a network printer or you for a local printer can use the embedded Web server to configure a tray for that type or size see Using the embedded Web server Then when you choose that type or size as you print a job the printer
99. invent hp color LaserJet 4600 series printer User Guide ENWW Copyright and License ENWW Copyright Hewlett Packard Company 2002 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number C9660 90912 First edition April 2002 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information ENWW Trademark Credits ENWW Adobe is a trademark of Adobe Systems Incorporated Arial is a U S registered trademark of the Monotype Corporation Energy Star and the Energy Star logo are U S registered service marks of the United States Environmental Protection Agency Microsoft is a U S registered trademark of Microsoft Corporation Netscape Navigator is a U S trademark of Netscape Communications PANTONE PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc
100. ir labeling and their blue plastic handles The following figure illustrates the location of each supply item gt n d ig LS Supply item locations 1 fuser 2 print cartridges 3 transfer unit Supply replacement guidelines To facilitate the replacement of supplies keep the following guidelines in mind when setting up the printer Sufficient space is required above and in the front of the printer for removing supplies The printer should be located on a flat sturdy surface WWW For instructions on installing supplies see the installation guides provided with each supply item or see more information at http www hp com support lj4600 When you connect select Solve a Problem 126 ENWW CAUTION Hewlett Packard recommends the use of HP products in this printer Use of non HP products may cause problems requiring service that is not covered by the Hewlett Packard warranty or service agreements Making room around the printer for replacing supplies The following illustration shows the clearance necessary in front of above and to the side of the printer for replacing supplies Supplies replacement clearance diagram 1 530 mm 20 9 inches 2 1294 mm 50 inches 3 804 mm 31 7 inches ENWW 127 WWW 128 Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the control panel messages that prompt when to
101. it When duplexing the print media is removed before the second side of the document is printed Reset the printer and print the document again Wait until the page completely settles in the output bin before removing it Print media is in poor condition Replace the print media Print media is not picked up by the internal rollers from Tray 2 or Tray 3 Remove the top sheet of media If the media is heavier than 105 g m 28 Ib it may not be picked from the tray Print media has rough or jagged edges Replace the media Print media is perforated or embossed This media does not separate easily You might need to feed single sheets from Tray 1 ENWW Note ENWW Cause Solution Printer supply items have reached the end of their useful life Check the printer control panel for messages prompting you to replace supplies or print a supplies status page to verify the remaining life of the supplies See Replacing supplies for more information Media was not stored correctly Replace the print media Media should be stored in the original packaging in a controlled environment If the printer still continues to jam contact HP Customer Support or your authorized HP service provider For more information see http www hp com support lj4600 163 Clearing jams Each section below corresponds with a jam message that might appear on the control panel Use these pro
102. kaisesti VAROITUS Laitteen kayttaminen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylittavalle n kym tt m lle lasersateilylle VARNING Om apparaten anv nds pa annat s tt bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet 4600 4600n 4600dn 4600dtn 4600hdn kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja 203 VARO Mik li kirjoittimen suojakotelo avataan olet alttiina _ n kym tt m llelasers teilylle laitteen ollessa toiminnassa Ala katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 204 ENWW Print media specifications Supported media weights and sizes For optimum results use conventional 75 g m 2 20 Ib photocopy paper Verify that the pap
103. l the printer driver Select the option to load Printer Status and Alerts The proxy server is installed as part of the Printer Status and Alerts software When the printer is connected to the network the embedded Web server is automatically available You may access the embedded Web server from Windows 95 and later The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel Below are examples of what you can do using the embedded Web server view printer control status information set the type of paper loaded in each tray determine the remaining life on all supplies and order new ones view and change tray configurations view and change the printer control panel menu configuration view and print internal pages receive notification of printer and supplies events view and change network configuration To use the embedded Web server you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based printer connections You do not have to have Internet access to open and use the embedded Web server To access the embedded Web server In a supported Web browser on your computer type the IP address for the printer To find the IP address print a configuration page For m
104. lect 4 Press v to highlight 5 Press v to select The message appears on the display until the printer finishes printing the event log The printer returns to the state after printing the event log ENWW Print quality troubleshooting pages The print quality troubleshooting pages provide information on aspects of the printer that affect print quality Press v to enter the Press v to highlight Press to select i gt Press to highlight 5 Press to select The message i i appears on the display until the printer finishes printing the print quality troubleshooting information The printer returns to the after printing the print quality troubleshooting information The print quality troubleshooting information includes one page for each color cyan magenta yellow and black printer statistics related to print quality instructions on interpreting the information and procedures to solve print quality problems WWW If following the procedures recommended by the print quality troubleshooting pages does not improve print quality go to www hp com support lj4600 ENWW 101 Using the embedded Web server 102 When the printer is directly connected to a computer the embedded Web server is supported for Windows 95 and later In order to use the embedded Web server with a direct connection you must choose the Custom installation option when you instal
105. line voltage is incorrect for the printer power configuration Connect the printer to a proper voltage source as specified on the Power Rating Label on the back of the printer The power cord is damaged or excessively worn Replace the power cord The power source receptacle is not working correctly Printer is on but nothing prints Cause The printers Ready indicator light is not lit Connect the printer to a different power receptacle Solution Press PAUSE RESUME to return the printer to the F state The top cover is not closed properly Close the top cover firmly The Data indicator light is flashing The printer is probably still receiving data Wait for the Data indicator to stop flashing I E appears on the printer display Replace the print cartridge specified on the printer display A printer message other than F on the printer control panel appears See Control panel messages The parallel port may have a DOS timeout error Add a MODE command to the AUTOEXEC BAT file See the DOS manual for additional information The PS PostScript Emulation personality is not selected ENWW Select or RUTE for the printer language see Changing printer control panel configuration settings 177 Printer is on but nothing prints The correct driver is not selected in the software application or printer driver Select the
106. ly dark colors as black If so avoid using extremely dark colors The colors on the computer screen differ from the printer output Note In the printer driver s color control tab select Screen Match Several factors can influence your ability to match printed colors to those on your screen These factors include print media overhead lighting software applications operating system palettes monitors and video cards and drivers 182 ENWW Incorrect printer output Incorrect fonts are printed Cause Solution The font has not been correctly selected inthe Re select the font in the software application software application The font is not available to the printer Download the font to the printer or use another font In Windows the driver does this automatically Select the correct printer driver The correct printer driver is not selected Unable to print all characters in a symbol set Cause The correct font is not selected Solution Select the correct font The correct symbol set is not selected Select the correct symbol set The selected character or symbol is not Use a font that supports the selected character supported by the software application or symbol Drifting text between printouts Cause Your software application is not resetting the Solution See the documentation for the software or the printer to the top of the page PCL PJL Techn
107. matically protect each user s print job from the effects of other print jobs Consult your system administrator for more information 40 ENWW Printer drivers Note Note Note ENWW Printer drivers access the printer features and allow the computer to communicate with the printer The following printer drivers are included with the printer Operating system PCL 5c PCL 6 PS Windows 95 98 ME v v v Windows NT 4 0 v v v Windows 2000 v v v Windows XP v v v Macintosh OS v Not all printer features are available from all drivers or operating systems See the online Help in your driver for availability of features If your system did not automatically check the Internet for the latest drivers during software installation download them from http www hp com support lj4600 Once connected select Downloads and Drivers to find the driver you wish to download Additional drivers The following drivers are not included on the CD ROM but are available from the Internet or from HP Customer Care OS 2 PCL 5c 6 printer driver OS 2 PS printer driver Windows NT 3 51 PCL 5c Windows NT 3 51 PS UNIX model scripts Linux drivers Windows 3 1x HP LaserJet 4500 driver The OS 2 drivers are available from IBM and are packaged with OS 2 They are not available for Traditional Chinese Simplified Chinese Korean and Japanese For more information about Windows 3 1x drivers go to http www hp com support lj46
108. ment tool and should be installed only on the network administrator s computer It can be installed and run on a variety of systems To download a current version of HP WebJetadmin and for the latest list of supported host systems visit HP Customer Care Online at htto www hp com go webjetadmin When installed on a host server HP Web Jetadmin can be accessed by any client through a supported web browser such as Microsoft Internet Explorer 4 x or Netscape Navigator 4 x or later by browsing to the HP Web Jetadmin host HP Web Jetadmin 6 2 and above have the following features Task oriented user interface provides configurable views saving network managers significant time Customizable user profiles let network administrators include only the function viewed or used Instant e mail notification of hardware failure low supplies and other printer problems now route to different people Remote installation and management from anywhere using only a standard Web browser Advanced autodiscovery locates peripherals on the network without manually entering each printer into a database Simple integration into enterprise management packages Quickly find peripherals based on parameters such as IP address color capability and model name Easily organize peripherals into logical groups with virtual office maps for easy navigation For the latest information about HP Web Jetadmin go to http
109. messages reflect the current state of the printer They inform you of normal printer operation and require no interaction to clear them They change as the state of the printer changes Whenever the printer is ready not busy and has no pending warning messages the status message is displayed if the printer is online Warning messages Warning messages inform you of data ang print errors These messages typically alternate with the 5 messages remain e until the v button is pressed If CLE 5 is set to 706 in the printer s configuration menu these n messages are cleared by the next print job Error messages Error messages communicate that some action must be performed such as adding paper or clearing a paper jam Some error messages are auto continuable if 4 the printer will continue normal operation after displaying an auto continuable error message for 10 seconds Any button pressed during the 10 second display of an auto continuable error message will override the auto continue feature and the function of the button pressed will take precedence For example pressing the CANCEL JOB button will cancel the job Critical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by turning the printer off and then on These messages are not affected by the setting If a critical error persists service is required The following table lists an
110. mm 3 by 5 inches Maximum size 216 by 356 mm 8 5 by 14 inches Maximum stack height 10 mm 0 6 inches 207 Tray Tray 2 and optional Tray 3 208 Media type and size Paper Standard Letter A4 Legal Executive JIS B5 A5 Custom Minimum size 148 by 210 mm 7 16 by 8 17 inches Maximum size 216 by 356 mm 8 5 by 14 inches Media weight 60 g m to 105 g m 16 Ib to 28 Ib Capacity 500 sheets of 75 g m 20 Ib paper Maximum stack height 50 mm 2 inches Glossy Paper Standard Letter A4 Legal Executive JIS B5 5 Custom Minimum size 182 by 210 mm 7 16 by 8 17 inches Maximum size 216 by 356 mm 8 5 by 14 inches 75g m to 120 g m 20 Ib to 32 Ib Limit of 200 sheets ENWW Tray Tray 2 and optional Tray 3 Media type and size Label Standard Letter A4 Legal Executive JIS B5 A5 Media weight Custom Minimum size 182 by 210 mm 7 16 by 8 17 inches Maximum size 216 by 356 mm 8 5 by 14 inches Capacity Maximum stack height 50 mm 2 inches Thickness 0 13 mm 5 mil Transparencies Letter A4 Limit of 100 sheets Thickness 0 13 mm 5 mil Glossy Film Standard Letter A4 Legal Executive JIS B5 A5 Custom Minimum size 182 by 210 mm 7 16 by 8 17 inches Maximum size 216 mm by 356 mm 8 5 by 14 inches Limit of 100 sheets Duplex printing ENWW Paper Glossy Paper Standard A4 Le
111. n Software that emulates Adobe PostScript a programming language that describes the appearance of the printed page Abbreviation for Encapsulated PostScript a type of graphics file Abbreviation for Fast InfraRed InfraRed wireless printing Programming instructions that are stored in a read only memory unit inside the printer A complete set of letters numerals and symbols in a typeface The assembly that uses heat to fuse the toner onto the paper or other media Various shades of gray A halftone pattern uses differing sizes of ink dots to produce a continuous tone image such as a photograph HP product for network printing HP trademarked Web based printer control software that lets you use a computer to manage any peripheral connected to an HP Jetdirect print server Abbreviation for input output and refers to computer port settings The unique number assigned to a computer device connected to a network Abbreviation for internetwork packet exchange sequenced packet exchange A single keystroke or command that results in a series of actions or instructions The paper labels transparencies or other material on which the printer prints the image A memory partition with a specific address Black and white Devoid of color ENWW Term mopy network network administrator page buffer parallel cable parallel port PCL peripheral personality pixel PJL PostScript PPD
112. n or 2 Print the file from another application Guidelines for printing with different fonts The 80 internal fonts are available in PostScript Emulation PS and PCL mode To conserve printer memory download only those fonts that are needed f you require several downloaded fonts consider installing additional printer memory Some software applications automatically download fonts at the beginning of each print job It might be possible to configure those applications to download only soft fonts that are not already resident in the printer 184 ENWW Software application problems Unable to change system selections through software Cause System software changes are locked out by the printer control panel Solution Consult with your network administrator The software application does not support system changes See the software application documentation The correct printer driver is not loaded Load the correct printer driver The correct application driver is not loaded Load the correct application driver Unable to select a font from the software Cause The font is not available to the software application Solution See the software application documentation Unable to select colors from the software Cause The software application does not support color Solution See the documentation for the software application Color mode is not selecte
113. n necessary A new cartridge has been installed that is not made by HP This message is displayed until an HP cartridge is installed or CANCEL JOB is pressed If you believe you purchased an HP cartridge please call the HP fraud hotline Any printer repair required as a result of using non HP cartridges is not covered under HP warranty To continue printing press CANCEL JOB The first pending job will be cancelled The printer has detected that a non HP print cartridge is currently installed If you believe you purchased an HP cartridge please call the HP fraud hotline Any printer repair required as a result of using non HP cartridges is not covered under HP warranty ENWW 141 Message Description Action alternates with The identified print cartridge is nearing the end of its useful life and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP Override by pressing The identified print cartridge is nearing the end of its useful life The printer is ready and will continue for the estimated number of pages indicated The fuser is near end of life and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP 1 2 Press for detailed 2 2 Press gt and to step Supplies ordering Orderthe identified print Estimated pages Printing will continue Press for
114. nd envelopes Multiple gloss levels 500 sheet paper feeder Tray 2 that supports letter legal executive JIS B5 A4 and A5 sized and custom media Optional 500 sheet paper feeder Tray 3 that supports letter legal executive JIS B5 A4 and A5 sized and custom media standard on HP Color LaserJet 4600dtn and 4600hdn printers Two sided printing on HP Color LaserJet 4600dn 4600dtn and 4600hdn printers 250 sheet face down output bin Accessories Printer hard disk which provides storage for fonts and macros as well as job storage standard on HP Color LaserJet 4600hdn Dual inline memory modules DIMM Printer stand Optional 500 sheet paper feeder Tray 3 that supports letter legal executive JIS B5 A4 and A5 sized media standard on HP Color LaserJet 4600dtn and 4600hdhn printers Flash DIMM Fast InfraRed FIR pod Connectivity Optional enhanced input output EIO network card standard on HP Color LaserJet 4600dn 4600dtn and 4600hdhn printers FIR connection HP Web Jetadmin software Standard bidirectional parallel cable interface IEEE 1284 compliant Supplies Supplies status page contains information on toner level page count and estimated pages remaining No shake cartridge design Printer checks for authentic HP print cartridges at cartridge installation Internet enabled supply ordering capabilities using E
115. nd photographs independently The two halftone options are Smooth and Detail The Smooth option provides better results for large solid filled print areas It also enhances photographs by smoothing out fine color gradations Choose this option when uniform and smooth area fills are top priority The Detail option is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Choose this option when sharp edges and details are top priority Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Neutral Grays The Neutral Grays setting determines the method used for creating gray colors used in text graphics and photographs Two values are available for the Neutral Grays setting Black Only generates neutral colors grays and black using only black toner This guarantees neutrals colors without a color cast 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to non neutral colors and it produces the darkest black Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Edge Control The Edge Control setting determines how edges are rendered Edge control has two components a
116. nection a standard bidirectional parallel cable interface IEEE 1284 compliant Memory The printer contains 96 megabytes MB of synchronous dynamic random access memory SDRAM To allow for memory expansion the printer has three 168 pin DIMM slots that accept 64 128 or 256 MB RAM each This printer can support up to 512 MB of memory 416 MB is available for additional SDRAM An optional hard disk drive is available HP Color LaserJet 4600n Europe only The HP Color LaserJet 4600n printer includes the features of the 4600 plus automatic 2 sided printing HP Color LaserJet 4600dn The HP Color LaserJet 4600dn includes the features of the 4600n plus an HP Jetdirect 610N printer server EIO network card HP Color LaserJet 4600dtn The HP Color LaserJet 4600dtn includes the features of the 4600dn additional 500 sheet paper feeder Tray 3 and a total of 160 MB of SDRAM 6 ENWW HP Color LaserJet 4600hdn The HP Color LaserJet 4600hdn includes the features of the 4600 plus a hard disk ENWW 7 Printer features This printer combines the quality and reliability of Hewlett Packard printing with the features listed below For more information on printer features see the Hewlett Packard website at htip www hp com Feature Characteristics Performance 17 pages per minute ppm for letter size paper and 16 ppm for A4 size paper Prints on transparencies and glossy paper For more info
117. ng 134 Error messages lt eee 134 Critical error 134 Papar JAMS RT 160 Paper jam recovery 161 Common causes of paper jams 162 Clearing lt 164 Jam in Tray 1 Tray 2 Tray 3 164 Jams in the top 166 Jam in paper input path or paper path 169 Jam in duplex 170 Media handling problems 172 Printer response problems 177 Printer control panel problems 180 Color printing 181 Incorrect printer output 183 Guidelines for printing with different fonts 184 Software application problems 185 Print quality troubleshooting 186 Print quality problems associated with media 186 Overhead transparency 186 Print quality problems associated with the environment 187 Print quality problems associated with jams 187 Print quality troubleshooting pages 188 Appendix A Service and support Hewlett Pa
118. nt Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 197 Environmental product stewardship program 198 Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on the environment Ozone production This product generates no appreciable ozone gas Energy consumption Energy usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this printer This product qualifies for ENERGY STAR which is a voluntary program to encourage the development of energy efficient office products ENERGY STARO is a U S registered service mark of the U S Environmental Protection Agency As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency For more information see http www energystar gov Paper use This product s optional automatic duplex feature two sided printing can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet Printing Supplies
119. nter causing damage to the printer Glossy paper In either the software application or the driver select Glossy as the media type or print from a tray that is configured for glossy paper for the input tray being used Because this affects all print jobs it is important to return the printer to its original settings once the job has printed See Configuring input trays for more information 75 Note Note 76 Hewlett Packard recommends using HP Color LaserJet Soft Gloss paper with this printer HP products are designed to work together for optimum printing results If HP Color LaserJet Soft Gloss paper is not used with this printer print quality may be compromised Colored paper Colored paper should be of the same high quality as white xerographic paper Pigments used must be able to withstand the printer s fusing temperature of 190 C 374 F for 0 1 second without deterioration notuse paper with a colored coating that was added after the paper was produced The printer creates colors by printing patterns of dots overlaying and varying their spacing to produce various colors Varying the shade or color of the paper will affect the shades of the printed colors Envelopes Envelopes can be printed only from Tray 1 Set the tray s media size to the specific envelope size See Printing envelopes from Tray 1 Adhering to the following guidelines will help ensure proper printing on
120. nter fi Press or to navigate the listings Press to select the appropriate option Retrieve job menu See Retrieve job menu for more information RETRIEVE JOE A list of stored jobs appears ENWW ENWW Information menu See Information menu for more information iT FS FOHT LIST Paper handling menu See Paper handling menu for more information 19 Configure device menu See Configure device menu and Changing printer control panel configuration settings for more information PRINTING STO M here 1 2 or 3 20 ENWW Diagnostics menu See Diagnostics menu for more information ENWW 21 Retrieve job menu 22 The retrieve job menu allows you to view listings of all stored jobs Menu item Description A list of stored jobs Scroll through the list to find a specific stored appears job If there are no stored jobs this message appears in place of the list ENWW Information menu ENWW Use the information menu to access and print specific printer information Menu item Description Prints the control panel menu map which shows the layout and current settings of the control panel menu items See Printer information pages Prints the printer configuration page Prints the estimated remaining life for the supplies reports statistics on total number of pages and jobs proces
121. nter is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea AST OE 2121 o 21212 AABN FAAA ANHE SE mE ASA ASS ENWW ENWW VCCI statement Japan CORBI aR F EAR Se Ft liek VC Cl OEE CEJ 25 AB TRS CIT CORBIS SRC S RANKL TOTH TORRO VAPSLE Ya PAS ec SRS leROT FT WS BORBA Chk CEL ORY GAVEL Laser Statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 4600 4600n 4600dn 4600dtn 4600hdn laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen paasyn laitteen ulkopuolelle Laitteen turvallisuusluokka on maaritetty standardin EN 60825 1 1994 mu
122. nter of Tray 1 with the side to be printed facing down and the postage end toward the printer Slide the envelopes into the printer as far as they will go without forcing them Adjust the guides to touch the envelope stack without bending the envelopes Make sure the envelopes fit under the tabs on the guides Printing envelopes 1 Inthe printer control panel set the media size for Tray 1 to match the size envelope you are printing 2 Specify Tray 1 or select the media source by size in the printer driver 3 If your software does not automatically format an envelope specify Landscape for page orientation in your software application or printer driver Use the following guidelines to set margins for return and destination addresses on Commercial 10 or DL envelopes Address type Left margin Top margin Return 15 mm 0 6 inches 15 mm 0 6 inches Destination 102 mm 4 0 inches 51 mm 2 0 inches 71 Note CAUTION CAUTION 72 For envelopes of other sizes adjust the margin settings appropriately 4 Select Print from the software application or printer driver Printing from Tray 2 and Tray 3 Tray 2 and optional Tray 3 hold up to 500 sheets of standard paper or a 50 8 mm 2 inch stack of labels Tray attaches underneath Tray 2 When Tray 3 is properly installed the printer detects it and lists Tray 3 as an option in the control panel menu Tray 2 and Tray adjust for Letter Legal A4 5 JI
123. nter to print multiple collated copies at the maximum speed 211 Note Note 212 Single in line memory modules SIMMs used on previous HP LaserJet printers are not compatible with the printer To order DIMMs see Supplies and accessories Before ordering additional memory see how much is currently installed by printing a configuration page Printing a configuration page 1 Press to enter the Press v to highlight Press to select i Press v to highlight e N Press to print the configuration page ENWW Installing memory and font DIMMs You can install more memory for the printer and you can also install a font DIMM to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer 1 Turn the printer off 2 Disconnect all power and interface cables Locate the formatter board in the rear of the printer ENWW 213 4 Remove the eight screws holding the board in place and set them aside 5 Slide out the formatter board and set it on a clean flat grounded surface 6 Release the locks on each side of the DIMM slot 7 Remove the DIMM from the antistatic
124. nting tasks from the computer through the printer driver or software application This is the most convenient way to control the printer and will override the printer control panel settings See the help files associated with the software or for more information on accessing the printer driver see Printer software You can also control the printer by changing settings in the printer s control panel Use the control panel to access printer features not supported by the printer driver or software application Use the control panel to configure trays for paper size and type Getting started basics Enter the menus and activate any selection by pressing the SELECT KEY Use the Up or Down arrows 4 to navigate through the menus In addition to menu navigation the Up and Down arrows can increase and decrease numerical value selections Hold down the Up or Down arrows to scroll faster The Back button lt allows you to move back in menu selections as well as select numerical values when configuring the printer Exit all menus by pressing PAUSE RESUME fnokey is pressed for 30 seconds the printer will return to the A lock symbol next to a menu item means a PIN number is needed to use that item Typically this number is obtained from your network administrator ENWW 17 18 Menu hierarchy The following tables list the menu hierarchies of each menu To enter the menus Press once to e
125. ntly printing Pressing CANCEL JOB does not affect subsequent print jobs that are stored in the printer buffer To stop the current print job from your software application If several requests have been sent to the printer through your software they may be waiting in a print queue in Windows Print Manager for example See your software documentation for specific instructions on canceling a print request from the computer ENWW Job retention features CAUTION ENWW The HP Color LaserJet 4600 series printer lets you store a job in the printer s memory for printing at a later time These job retention features are described below To use job retention you must install a hard disk drive in the printer and properly configure the printer driver To support job retention features for complex jobs HP recommends that you install additional memory Make sure to uniquely identify jobs in the printer driver before printing Using default names may override previous jobs with the same default name or cause the job to be deleted Storing a print job You can download a print job to the printer s hard disk without printing it You can then print the job at any time through the printer control panel For example you may want to download a personnel form calendar time sheet or accounting form that other users can access and print To store a print job permanently on the hard disk select the Stored Job option in the driver when
126. nvironment Envelope orientation is incorrect Verify that the envelope is loaded correctly See Configuring input trays This printer does not support the envelopes being used See Supported media weights and sizes or the HP LaserJet Printer Family Paper Specification Guide Tray 1 is configured for a size other than envelopes Output is curled or wrinkled Cause Media does not meet the specifications for this printer Configure Tray 1 size for envelopes Solution Use only media that meets the HP media specifications for this printer See Supported media weights and sizes Media is damaged or in poor condition Remove media from the input tray and load media that is in good condition Printer is operating in an excessively humid environment Verify that the printing environment is within humidity specifications See Printer specifications ENWW 175 Output is curled or wrinkled You are printing large solid filled areas Large solid filled areas can cause excessive curl Try using a different pattern Media used was not stored correctly and may have absorbed moisture Remove media and replace it with media from a fresh unopened package Media has poorly cut edges Remove media flex it rotate it 180 degrees or turn it over and then reload it into the input tray Do not fan media If the problem persists replace the media The specific media t
127. o coordinate changes to printer control panel settings Unable to select Tray 3 optional 500 sheet paper feeder Cause Tray 3 500 sheet paper feeder does not appear as an input tray option on the configuration page or on the control panel Solution Tray 3 only displays as an option if it is installed Verify correct installation of Tray 3 Tray 3 does not appear as an option in the printer driver 180 Verify that the printer driver configuration recognizes Tray 3 ENWW Color printing problems Printing black instead of color Cause Solution Color mode is not selected in the software application or printer driver Select color mode instead of grayscale or monochrome mode in the software application or printer driver see Printer information pages to learn how to print a configuration page The correct printer driver is not selected in your software application Select the correct printer driver Consult your service representative No color appears on the configuration page Incorrect shade Cause The sealing tape has not been removed from the print cartridge Solution Remove the sealing tape from the print cartridge for the color that is missing See Changing print cartridges The media does not meet the specifications for this printer See the HP LaserJet Printer Family Paper Specification Guide Go to http www hp com 4600 for HP LaserJet
128. o select Press v to highlight Press to print the pages state after printing the print quality troubleshooting pages ENWW Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 4600 4600dn One year limited warranty 4600dtn and 4600hdn printer 1 HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may con
129. o will receive information about the printer Language Determine the language in which to display the embedded Web server information Networking tab This tab allows the network administrator to control network related settings for the printer when it is connected to an IP based network This tab will not appear if the printer is directly connected to a computer or if the printer is connected to a network using anything other than an HP Jetdirect print server card Other links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you usea dial up connection and did not connect when you first opened the 104 ENWW embedded Web server you must connect before you can visit these websites Connecting might require that you close the embedded Web server and reopen it HP Instant Support Connects you to the HP website to help you find solutions This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer Order Supplies Click this link to connect to the HP website and order genuine HP supplies such as print cartridges and paper Product Support Connects to the support site for the HP Color LaserJet 4600 printer Then you can search for help regarding general topics ENWW 105 Using Printer Status and Alerts 106 Printer Status and Alerts is su
130. of the printers EIO slots These cards support multiple network protocols and operating systems HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location HP Jetdirect print servers also support the Simple Network Management Protocol SNMP which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software ENWW Note Note ENWW Installation of these cards and network configuration should be performed by a network administrator Configure the card either through the control panel or with HP Web Jetadmin software Refer to the HP Jetdirect print server documentation for information on which external devices or EIO network cards are supported Available enhanced l O interfaces HP Jetdirect print servers network cards provide software solutions Novell NetWare Microsoft Windows and Windows NT networks Apple Mac OS LocalTalk UNIX HP UX and Solaris Linux Red Hat and SuSE Internet printing For a summary of available network software solutions refer to the HP Jetdirect Print Server Administrator s Guide or visit HP Customer Care online at http www hp com support net printing NetWare networks When using Novell NetWare products with an HP Jetdirect print server Queue Server mode provides improved printing performance over Remote Printer mode The HP Jetdirect prin
131. on for the desktop printer icon and click OK Once the icon is on the desktop or saved elsewhere printer options need to be manually configured This step is essentially the same as selecting Configure after setting up a printer in the Chooser To set the options highlight the Desktop Printer icon and select Change Setup from the Printing menu 91 Note 92 Printing a job 1 Align your laptop computer or other portable device equipped with an IRDA compliant FIR window within 1 meter 3 feet maximum of the optional HP Fast InfraRed Receiver The FIR window must be at an angle of within 15 degress relative to the printer to ensure an effective connection for printing 2 Print the job The status indicator on the optional HP Fast InfraRed Receiver lights up and after a short delay the printer control panel displays JOE If the status indicator does not light up realign the optional HP Fast InfraRed Receiver with the FIR port on the sending device resend the print job and maintain the alignment of all devices If you have to move the equipment make sure that all devices remain within the range of operation to maintain the connection If the connection is interrupted before your print job is complete the optional HP Fast InfraRed Receiver status indicator turns off You have up to 40 seconds to correct the interruption and continue the job If the connection is resumed within this time the status indicator lights
132. ore information about printing a configuration page see Printer information pages ENWW Note Once you open the URL you can bookmark it so that you can return to it quickly in the future 1 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Seitings tab and the Network tab Click the tab that you want to view See the following sections for more information about each tab Information tab The Information pages group consists of the following pages Device Status This page displays the printer status and shows the life remaining of HP supplies with 0 percent representing that a supply is empty The page also shows the type and size of print media set for each tray To change the default settings click Change Settings Configuration page This page shows the information found on the printer Configuration page Supplies Status This page shows the life remaining of HP supplies with 0 percent representing that a supply is empty This page also provides supplies part numbers To order new supplies click Order Supplies in the Other Links area on the left side of the window To visit any website you must have Internet access Event log This page shows a list of all printer events and errors Usage page This page shows a summary of the number of pages the printer has printed grouped by size and type Device Information This page also shows th
133. ory Enhancement Technology MEt which automatically compresses page data to provide the most efficient use of the printers RAM The printer uses 168 pin nonparity synchronous DRAM memory modules Extended data output EDO DIMMs are not supported If memory problems occur when you are printing complex graphics you can make more memory available by removing downloaded fonts style sheets and macros from printer memory Reducing the complexity of a print job from within an application can help avoid memory problems 93 94 ENWW 3 Managing the printer This chapter describes how to manage the printer The following topics are covered Printer information pages Using the embedded Web server Using Printer Status and Alerts ENWW 95 96 ENWW Printer information pages From the printer control panel you can print pages that give details about the printer and its current configuration The procedures for printing the following information pages are described here menu map configuration page supplies status page usage page file directory PCL or PS font list o e demo page e e event log print quality troubleshooting page Menu map To see the current settings for the menus and items available in the control panel print a control panel menu map Press v to enter the ME Press v to highligh Press v to select If highlighted 5 Press v to
134. ot attempt to remove the pages until the job is complete Do not grab paper as it temporarily comes into the output bin The message will disappear when the job is finished The printer is currently processing a job but is not yet picking pages When paper motion begins this message will be replaced by a message that indicates which tray the job is being printed from No action necessary The printer is currently processing or printing collated copies The message indicates that copy X of Y total copies is currently being processed No action necessary The printer is actively processing a x job from the designated tray No action necessary alternates with A device failure has occurred on the specified drive 1 Turn the printer off and then back on 2 Ifthe message persists contact HP Support 146 ENWW Message Description Action alternates with c alternates with The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full 1 Printing may continue 2 Turn the printer off and then back on 3 If the message reappears there may be a problem with the software application
135. ot use letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 190 C 374 F for 0 1 second Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 190 C 374 F for 0 1 second To order HP Color LaserJet printing supplies go to http Awww hp com go lisupplies in the U S or to http www hp com ghp buyonline htm worldwide ENWW Configuring input trays Note Note ENWW The HP Color LaserJet 4600 series printer allows you to configure input trays by type and size You can to load different media in the printer s input trays and then request media by type or size If you have used previous HP LaserJet printers you might be accustomed to configuring Tray 1 to first mode or cassette mode To mimic the settings for first mode configure Tray 1 for Size i and Type To mimic the settings from cassette mode set either the size of type for Tray 1 to a setting other than If you are duplex printing be sure that the media loaded meets the specifications for duplex printing See Supported media weights and sizes The instructions below are to configure the trays at the printer control panel You can also configure the trays from your computer by accessing the embedded Web server See Using the embedded Web Server Configuring Tray 1 media type 1 Pr
136. ow Use the procedures in this section to clear a jam in this area 9 ot Gre VS i 1 Jammed paper Q 2 Crumpled paper in the fuser WARNING Do not touch the fuser It is hot and could cause burns The fuser s operating temperature is 190 374 F Wait 10 minutes to allow the fuser to cool before touching the fuser 166 ENWW ENWW 1 Using the side handles open the top cover 2 Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers 3 Grasp the media by both corners and pull to remove it Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 4 Graspthe green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 5 Grasp the media by both corners and pull down If the media appears to be crumpled in the fuser go to step six 167 6 Open the fuser cover and remove any media that is
137. p 6 Ifthe media cannot be accessed from this location close the transfer unit 90 7 Grasp the media by both corners and pull 8 Close the front cover 9 Close the top cover ENWW 171 Media handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Paper Specification Guide For ordering information see Supplies and accessories For media specifications for this printer see Supported media weights and sizes Printer feeds multiple sheets Cause The input tray is overfilled Solution Remove excess media from the input tray The media is not under the tabs in the input tray Trays 2 and 3 Open the input tray and verify that the media is seated under the metal tabs Print media is sticking together Remove media flex it rotate it 180 degrees or flip it over and then reload it into the tray Note Do not fan media Fanning can cause static electricity which can cause media to stick together Media does not meet the specifications for this printer Printer feeds incorrect page size Cause The correct size media is not loaded in the input tray Use only media that meets HP media specifications for this printer See Supported media weights and sizes Solution Load the correct size media in the input tray The correct size media is not selected in the software application or printer
138. pectancy The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require For example when printing text at 5 percent coverage an HP print cartridge lasts an average of 8 000 pages A typical business letter is about 5 percent coverage At any time you can verify the life expectancy by checking the toner level as described below Checking the print cartridge life You can check the print cartridge life using the printer control panel the embedded Web server printer software or HP Web Jetadmin software Using the printer control panel 1 Press v to enter the Press v to highlight Press to select Press v to highlight c RON Press to print the supplies status page ENWW Note ENWW Using the embedded Web server 1 In your browser enter the IP address for the printer home page This takes you to the printer status page See Using the embedded Web server On the left side of the screen click Supplies Status This takes you to the supplies status page which provides print cartridge information Using printer software Three things are required to use this feature The Supplies Information and Ordering software must be installed on your computer use the custom installation option to install this software The printer must be directly connected to your computer via parallel connection See Parallel configuration You must have ac
139. pplication or the driver select Heavy as the media type or print from a tray that is configured for heavy paper Because this setting affects all print jobs it is important to return the printer back to its original settings once the job has printed See Configuring input trays 77 CAUTION 78 In general do not use paper that is heavier than the media specification recommended for this printer Doing so can cause misfeeds paper jams reduced print quality and excessive mechanical wear However some heavier media such as HP Cover Stock can be safely used Preprinted forms and letterhead Observe the following guidelines for best results with preprinted forms and letterhead Forms and letterhead must be printed with heat resistant inks that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of approximately 190 C 374 F for 0 1 second Inks must be non flammable and should not adversely affect any printer rollers Forms and letterhead should be sealed in a moisture proof wrapping to prevent changes during storage Before loading preprinted paper such as forms and letterhead verify that the ink on the paper is dry During the fusing process wet ink can come off of preprinted paper When duplex printing load pre printed forms and letterhead into Tray 2 and Tray 3 with the front of the page facing down and the top edge of the page towards
140. pported only for Windows 95 and later versions The Printer Status and Alerts software is available to users of both networked and directly connected printers To use Printer Status and Alerts software with a directly connected computer you must choose the Custom installation option when you install the printer driver Select the option to install Printer Status and Alerts For network connections Printer Status and Alerts is installed automatically with the Typical software installation option This software allows you to view the embedded Web server information for a particular printer It also generates messages on the computer regarding the status of the printer and print jobs Depending on how the printer is connected you can receive different messages Networked printers You can receive regular job status messages that appear every time a print job is sent to the printer or every time the print job finishes printing You can also receive alert messages These messages appear when you are printing to a particular printer if that printer experiences a problem In some cases the printer can continue to print such as when a tray that is not being used is open or a print cartridge is low In other cases a problem may prevent the printer from printing such as when paper is out or a print cartridge is empty Directly connected printers You can receive alert messages that appear when the printer experiences a problem but can
141. pproximations to the spot color Most process swatch books will have a note on what process standards were used to print the swatch book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process swatch book select the corresponding ink emulation from the printer menu If you cannot identify the process standard use SWOP ink emulation 117 118 ENWW ENWW Maintenance This chapter describes ways to maintain your printer The following topics are covered Managing the print cartridge Changing print cartridges Replacing supplies Configuring alerts 119 120 ENWW Managing the print cartridge ENWW HP print cartridges When you use a genuine new HP print cartridge part number C9720A C9721A C9722A C9723A you can obtain the following supplies information percentage of supplies remaining estimated number of pages remaining number of pages printed Non HP print cartridges Hewlett Packard Company cannot recommend use of non HP print cartridges either new or remanufactured Because they are not genuine HP products HP cannot influence their design or control their quality Service or repair required as a result of using a non HP print cartridge will not be covered under the printer warranty When you use a non HP print cartridge certain features such as remaining toner volume data may not be available as a result of using this non HP supply I
142. printer driver RAM RARP raster image render ENWW Definition The HP term for multiple original prints capability A system of computers interconnected by telephone wires or other means in order to share information A person who manages a network Temporary printer memory used to hold page data while the printer creates an image of the page A type of computer cable often used to connect printers directly to a computer rather than to a network A connection point for a device connected with a parallel cable Abbreviation for Printer Control Language An auxilliary device such as a printer modem or storage system that works in conjunction with a computer Distinctive features or characteristics of a printer or printer language Abbreviation for picture element which is the smallest unit of area in an image displayed on a screen Abbreviation for Printer Job Language A trademarked page description language Abbreviation for PostScript Printer Description Software program that allows a computer to access printer features Abbreviation for random access memory a type of computer memory used to store data that may change Abbreviation for Reverse Address Resolution Protocol a protocol that enables a computer or peripheral to determine its own IP address An image composed of dots The process of outputting text or graphics 223 Term RJ 45 ROM supplies TCP IP toner
143. printing the job Quick copying a job The quick copy feature prints the requested number of copies of a job and stores a copy on the printer s hard disk Additional copies can be printed later This feature can be turned on or off from the driver Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof copy of a job and then print addtional copies To permanently store the job and prevent the printer from deleting it select the Stored Job option in the driver 85 86 Printing stored jobs 1 OQ dO gu m 1067 8 O Press v to enter i is highlighted Press v to select Press v to highlight your Press to select your i Press v to highlight a 4 Press to select the is highlighted Press v to select Press and v to select the number of copies Press v to print the job ENWW ENWW Deleting stored jobs When you send a stored job the printer overwrites any previous jobs with the same user and job name If there is not a job already stored under the same user and job name and the printer needs additional space the printer may delete other stored jobs starting with the oldest The default number of jobs that can be stored is 32 You can change the number of jobs that can be stored from the control panel For more information about setting the job storage limit see Configure device menu
144. pulls from the tray configured for that type or size 63 Print setting priorities Changes made to print settings are prioritized according to where the changes are made as follows Note The names of commands and dialog boxes may vary depending on your program Page Setup dialog box This dialog box opens when you click Page Setup or a similar command on the File menu of the program you are working in Settings changed here override settings changed anywhere else Print dialog box This dialog box opens when you click Print Print Setup or a similar command on the File menu of the program you are working in Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver The printer driver opens when you click Properties in the Print dialog box Settings changed in the Printer Properties dialog box do not override settings available anywhere else Default printer settings The default printer settings determine settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes as described above There are two ways to change the default printer settings Click Start Settings Printers then right click the printer icon and click Properties Click Start Control Panel then select the Printers folder right click the printer icon and click Properties CAU
145. r unit CAUTION Do not place any item on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Remove the used print cartridge from the printer ENWW 4 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 5 Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge from side to side 6 Remove the orange shipping lock from the new print cartridge Discard the lock 7 Remove the inside sealing tape by breaking the orange tab on the end of the new print cartridge and pulling the tape completely out Discard the tape 8 Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely seated Note If a cartridge is in the wrong slot the control panel will display the message 1 T 9 Close the front cover and then close the top cover After a short while the control panel should display 10 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 11 If you are using a non HP print cartridge check the control panel for further instructions For additional help go to http www hp com support lj4600 ENWW 125 Replacing supplies Locating supplies Supplies are identified by the
146. re deleting them from the queue AUTO will reset the printer to the factory default setting MOSTLY COLOR PAGES will exhibit the NEVER SWITCH behavior to maximize performance MOSTLY BLACK PAGES will exhibit the LOOK AHEAD FIRST behavior to improve cost per page as much as possible while minimizing impact to performance Allows you to specify settings for the tray selection behavior This setting allows you to configure the trays to behave like trays in some previous HP printers Reduces power consumption when the printer has been inactive for an extended period Sets the default personality to automatic switching PCL or PostScript emulation Sets whether a warning is cleared on the control panel or when another job is sent Determines printer behavior when the system generates an Auto Continuable error Sets low supplies reporting options Sets whether the printer will attempt to reprint pages after a jams ENWW 27 Menu item Values Description LANGUAGE 28 A listing of available languages appears Sets the default language ENWW menu This menu allows you to configure the printer s I O options See Network configuration Menu item Values Description Allows you to select the I O timeout in seconds Allows you to select the speed at which the parallel port communicates with the host and to enable or disable the bi directional
147. ridges transfer unit and fuser ENWW 11 12 Back side view 1 M m output bin on off switch Tray 3 optional EIO connection quantity 3 FIR Fast infrared connection parallel connection power connection eoo ENWW Control panel overview ENWW Introduction The control panel provides control of printer functions and communicates information about the printer and print jobs Its display provides graphic information about printer and supplies status making it easy to identify and correct problems Control panel buttons and lights 1 Pause Resume button Cancel Job button Ready light Data light Attention light Help button Back arrow button o NOTA wo Down arrow button 9 Select v button 10 Up arrow 4 button 11 Display The printer communicates via the display and the lights on the lower left side of the control panel The Ready Data and Attention lights provide at a glance information about the state of the printer and alert you to printing problems The display shows more complete status information as well as menus help information animations and error messages 13 14 Display The printer s display gives you complete timely information about the printer and print jobs Graphics illustrate levels of supplies the locations of paper jams and job status Menus give access to printer func
148. rinter s configuration page do not match the configurations on the host computer Configure the printer to match the computer configuration The computer is not working properly Try using an application that you know works properly to check computer or in DOS type Dir gt Prn at the DOS prompt The computer port that the printer is connected to is not configured or is not working properly The printer has not been correctly named for the network or Macintosh computer 178 Run another peripheral connected to this port to verify that the port is working properly Use the appropriate utility to name the printer on the network For Macintosh computers name the printer from within the Chooser menu ENWW Unable to select the printer from the computer Cause If you are using a switch box the printer may not be selected for the computer Solution Select the correct printer through the switch box The printer s Ready indicator light is not lit Press PAUSE RESUME to return the printer to the F state A printer message other than FERE on the printer control panel appears See Control panel messages The correct printer driver is not installed in the computer Install the correct printer driver The correct printer and port are not selected on the computer Select the correct printer and port The network is not configured properly for this printer Use the
149. rmation see Supported media weights and sizes Memory 96 megabytes MB of synchronous dynamic random access memory SDRAM 160 MB in the HP Color LaserJet 4600dtn and 4600hdn printers Can be expanded to 512 MB Optional hard disk drive included with the HP Color LaserJet 4600hdn printer User interface Graphic display on control panel Enhanced Help with animated graphics Embedded Web server to access support and order supplies network connected printers Supported printer personalities HP PCL 6 HP PCL 5c PostScript 3 emulation Automatic language switching Storage features Job retention for printers with hard disks Fonts and forms Personal identification number PIN printing Environmental features PowerSave setting High content of recyclable components and materials Energy Star compliant Blue Angel compliant Fonts 80 internal fonts available for both PCL and PostScript emulation 80 printer matching screen fonts in TrueType format available with the software solution Supports forms and fonts on the disk using HP Web Jetadmin ENWW Feature Characteristics Paper handling Prints on media from 77 mm by 127 mm 3 inches by 5 inches up to legal size Prints on media with weights from 60 g m to 163 g m 16 Ib bond to 44 Ib bond Prints on a wide range of media types including glossy labels overhead transparencies a
150. roubleshoot paper jams in the printer For instructions on clearing paper jams see Clearing jams Paper jam locations shown without optional Tray 3 top cover area duplex path paper path input path gi RS e trays 160 ENWW Paper jam recovery This printer automatically provides paper jam recovery a feature that allows you to set whether the printer should attempt to automatically reprint jammed pages The options are Printer will attempt to reprint jammed pages Printer will not attempt to reprint jammed pages Note During the recovery process the printer may reprint several good pages that were printed before the paper jam occurred Be sure to remove any duplicated pages To disable paper jam recovery 1 Press v to enter the Press v to highlight Press to select Press v to highlight Press to select Press v to highlight 4 Press to select Press to highlight o o aA oO Press v to select state 10 Press the PAUSE RESUME button to return to the To improve print speed and increase memory resources you may want to disable paper jam recovery If paper jam recovery is disabled the pages involve
151. rver See the embedded Web server Help system for details on alerts and how to set them up 129 130 ENWW Problemsolving This chapter describes what to do if problems arise with your printer The following topics are covered Basic troubleshooting checklist Control panel messages Paper jams Media handling problems Printer response problems Printer control panel problems Color printing problems Incorrect printer output Software application problems Print quality troubleshooting ENWW 131 132 ENWW Basic troubleshooting checklist ENWW If you are experiencing problems with the printer this checklist may help identify the cause of the problem Is the printer connected to power Is the printer in the RERE state Are all necessary cables connected Are any messages displayed on the control panel Was a genuine HP supply installed Were recently replaced print cartridges installed correctly Was the pull tab on the cartridge removed Were recently installed supply items image fuser kit image transfer kit installed correctly Is the on off switch in the on position If you cannot find solutions to printer problems in this guide see http www hp com supplies lj4600 For additional information on installation and setup of the printer see the getting started guide for this printer 133 Control panel messages Note 134 Status messages Status
152. s Use and v to highlight the type then press to select To change the media size to Letter A4 Executive B5 JIS A5 or Legal set the tray switch to the STANDARD position and adjust the media guides to the correct positions To change the media size to other sizes leave the tray switch in the CUSTOM position adjust the media guides against the media and close the tray Select the paper handling menu from the control panel Configure the size for the tray 5 See Configuring input trays for more details A Mopy job cannot be mopied because of a memory disk or configuration problem Only one copy will be produced No action necessary A job cannot be stored because of a memory disk or configuration problem Install additional memory in the printer or install a disk drive into the printer If a disk drive is installed delete previously stored print jobs The printer is offering a selection of alternate media to use for the print job A new cartridge has been installed and the printer is determining whether it is an HP or non HP cartridge Highlight the media with a and v Press v to select a choice No action necessary 152 ENWW Description Action Message RAM Disk settings have been changed before the printer automatically restarts or external device modes have changed No action necessary The pr
153. s after clearing all pages contact HP Support There is a jam in the media input path 1 Press 2 for detailed information about clearing the jam 2 Press and tostep through the instructions 3 If the message persists after clearing all pages contact HP Support A page is jammed in the multi purpose tray A page is jammed in Tray 2 1 Press 2 for detailed information about clearing the jam 2 Press and tostep through the instructions 3 If the message persists after clearing all pages contact HP Support 1 Press for detailed information about clearing the jam 2 Press and v to step through the instructions 3 If the message persists after clearing all pages contact HP Support A page is jammed in Tray 3 1 Press 2 for detailed information about clearing the jam 2 Press and tostep through the instructions 3 If the message persists after clearing all pages contact HP Support 154 ENWW Message Description Action alternates with The printer has received more data from the computer than fits in available memory 1 Press to resume printing NOTE A loss of data will occur 2 Reduce the complexity of the print job to avoid this error 3 Adding memory to the printer may allow printing of more complex pages The printer s EIO card in slot X has overflowed its I O buffer
154. s block could be a hand paper or even direct sunlight For more information see the user guide that came with the optional HP Fast InfraRed Receiver If your operating system does not have infrared software installed contact your computer manufacturer for drivers and installation instructions Setting up to print with Windows 95 98 2000 NT ME and XP Before launching the InfraRed Driver complete the following steps 1 Click Start click Settings and then click Printers 2 Select the HP LaserJet 4600 4600dn 4600dtn or 4600hdn as your default printer 3 While in the same Printers folder choose Properties then Details and make sure that Virtual Infrared LPT Port is selected 4 Select the file to print ENWW Note ENWW Setting up to print with Macintosh computers The first step for setting up an infrared printer is creating a Desktop Printer icon using the Desktop Printer Utility By default the Desktop Printer Utility is located in the Apple Extras Apple LaserWriter folder on the hard drive Printer IR will not be an option if the Infrared Control Panel and extenstion are not active In addition the infrared print capability is possible only with the HP LaserWriter version 8 6 driver or later 1 Launch the Desktop Utility 2 Select Printer IR Infrared and click OK 3 Change PostScript Printer Description PPD File to match the printer On the File menu select Save Enter a name and locati
155. s ordering information is also available from the embedded Web server See Using the embedded Web server for more information The transfer unit is near end of life 144 ENWW Message Description Action The output bin is full and must be emptied for printing to continue The printer is paused and there are 4 error messages pending at the display The I O continues receiving data until memory is full Remove media from the output bin Press PAUSE RESUME 4 The printer is calibrating No action necessary The printer is performing a Paper Path Test No action necessary The printer is performing a Print Stop Test No action necessary The printer is performing a SERVICE TEST No action necessary A firmware upgrade is in process No action necessary The printer is in the process of clearing data No action necessary The printer is in the power save mode Any button press an error condition or the receipt of printable data may clear this message No action necessary The printer is generating the configuration page The printer will return to the online RERE state when the page is completed No action necessary The printer is generating the demo page The printer will return to the onlin state when the page is completed No action necessary The printer is generating
156. sed print cartridge manufacture date serial number page counts and maintenance information Displays the supplies status in a scrollable list Prints a count of all media sizes that have passed through the printer lists whether they were simplex duplex monochrome or color and reports the page count Prints a demonstration page Prints the name and directory of files stored in the printer on an optional hard disk Prints the available PCL fonts Prints the available PS emulated PostScript fonts 23 Paper handling menu Note Menu item The Paper handling menu allows you to configure input trays by size and type This menu can also be used to set default media size and type It is important to correctly configure the trays with this menu before you print for the first time If you have used previous HP LaserJet printers you might be accustomed to configuring Tray 1 to first mode or cassette mode To mimic the settings for first mode configure Tray 1 for size AY and type To mimic the settings for cassette mode set either the size or type for tray 1 to a setting other than Value Description A list of available sizes Allows you to configure the media size appears for Tray 1 The default is 5H See Supported media weights and sizes for a complete list of available sizes A list of available types Allows you to configure media type appears for Tray 1
157. ssories ENWW ENWW Quick access to printer information ENWW World Wide Web links Printer drivers updated HP printer software and product information and support may be obtained from the following URLs http www hp com support lj4600 Printer drivers may be obtained from the following sites In China ftp www hp com cn support lj4600 In Japan ftp www jpn hp com support lj4600 In Korea http www hp co kr support lj4600 In Taiwan http www hp com tw support lj4600 or the local driver website http www dds com tw To order supplies United States http www hp com go ljsupplies Worldwide http www hp com ghp buyonline html To order accessories http www hp com go accessories User guide links Walk around e Replacing supplies Index Where to look for more information WWW Several references are available for use with this printer See http www hp com support lj4600 Setting up the printer Getting Started Guide Step by step instructions for installing and setting up the printer HP Jetdirect Print Server Administrator s Guide Instructions to configure and troubleshoot the HP Jetdirect print server Accessory and Consumable Installation Guides Step by step instructions supplied with the printer s optional accessories and consumables for installing the printer s accessories and consumables
158. t also change the size setting in the control panel from Fi to Cu There are three steps to set up custom media 1 Unit of measure 2 Xdimension 3 Y dimension ENWW ENWW 1 Custom Standard switch When all three steps are completed the display will return to the menu Once a Custom size is set for a tray it will be retained until the switch in the tray is moved back to Standard Unit of measure E m Press v to highlight i Press to select it Press gt or to highlight the correct measurement Press to select the value X dimension The X Dimension is the width of the page as it feeds into the printer 1 e Press v to highlight Press to select Press a or to highlight the correct value Press to select the value If the value entered is outside the vaild range will appear for two seconds The display prompts you to enter another value Y dimension The Y Dimension is the length of the page as it feeds into the printer 1 sm Press v to highlight Press v to select Press a or to highlight the correct value Press to select the value If the value entered is outside the the valid range will appear for two seconds The display prompts you to enter another value 69 70 Printing from Tray 1 multipurpose tray Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20
159. t server supports Novell Directory Services NDS as well as bindery modes For more information see the HP Jetdirect Print Server Administrator s Guide For Windows 95 98 ME NT 4 0 2000 and XP systems use the printer installation utility for printer setup on a NetWare network Windows and Windows NT networks For Windows 95 98 ME NT 4 0 2000 and XP systems use your printer installation utility for printer setup on a Microsoft Windows network The utility supports printer setup for either peer to peer or client server network operation 55 Note 56 AppleTalk networks Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network For more information refer to the HP Jetdirect Print Server Administrator s Guide included with printers equipped with the HP Jetdirect print server LocalTalk configuration The LocalTalk interface enables you to print directly from a stand alone Apple Macintosh computer or from a Macintosh computer on a LocalTalk network For specific information on configuring the computer and printer to print through a LocalTalk interface refer to the printer s getting started guide and the HP Jetdirect Print Server Administrator s Guide For LocalTalk configuration the DIN 8 printer cable must be connected to the printer port of the Macintosh computer LocalTalk network configuration To connect the printer to a Macintosh computer on a LocalTalk network use the HP LocalT
160. tain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER ENWW 189 190 WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country for which it was never intended to function for legal or re
161. ted here or in the paper specification guide can cause problems that require service This service is not covered by the Hewlett Packard warranty or service agreements Media to avoid The HP Color LaserJet 4600 can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams occuring Do not use paper that is too rough Donotuse paper with cutouts or perforations other than standard 3 hole punched paper Do not use multipart forms Do not use paper that has already been printed on or that has been fed through a photocopier Do not use paper with a watermark if you are printing solid patterns 65 WWW 66 Media that may damage the printer In rare circumstances media can damage the printer The following media must be avoided to prevent possible damage Do not use media with staples attached Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP Color LaserJet printers Do not use photo paper intended for Inkjet printers Do not use paper that is embossed or coated and is not designed for the temperatures of the HP Color LaserJet 4600 image fuser Select media that can tolerate temperatures of 190 C 374 F for 1 seconds HP produces a selection of media that is designed for the Color LaserJet 4600 printer Do n
162. ter the Press v to highlight Press v to select Press v to highlight 176 Press to select 1 0 Press v to highlight x where X 1 2 or 3 Press to select Press v to highlight o mM OX Jg Press to select IF 10 Press to highlight GH or GFF 51 52 11 Press v to select or GFF 12 Press the PAUSE RESUME button to return to the To disable DLC LLC Press v to enter the Press v to highlight Press to select Press v to highlight iU Press to select i Press v to highlight x where X 1 2 or 3 Press v to highlight gt gt Or x gt 1 Press to select Press v to highlight 11 Press v to select or i 12 Press the PAUSE RESUME button to return to the ENWW Parallel configuration Note Note ENWW The HP Color LaserJet 4600 printer supports network and parallel connections at the same time A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable IEEE 1284 compliant with a c connector plugged into the printer s parallel port The cable can be a maximum of 10 meters 30 feet long When used to describe a parallel interface the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port
163. the event log page The printer will return to the online state when the page is completed No action necessary The printer is generating the mass storage directory page The printer will return to the FERE state when the page is completed No action necessary The printer is generating either the PCL or PS personality typeface ist The printer will return to the FERE state when the page is COE ed No action necessary The printer is generating the printer menu map The printer will return to the state when the page is completed No action necessary ENWW 145 Message Description Action The printer is generating the print quality troubleshooting pages The printer will return to the REAL state when the pages are printed Follow the instructions on the printed pages The printer is generating the registration page The printer will return to the i menu when the page is completed Follow the instructions on the printed pages The printer is generating the supplies status page The printer will return to the online FERE state when the page is completed No action necessary The printer is generating the usage page The printer will return to the online state when the page is completed No action necessary Paper temporarily comes into the output bin while printing a duplex job Do n
164. the time period Press PAUSE RESUME To disable enable PowerSave oomo 10 Press to enter the Press v to highlight Press v to select Press v to highlight amp Press v to select Press v to highlight Press v to select Press or v to select iH or i Press v to set the selection Press PAUSE RESUME 35 36 Personality This printer features automatic personality printer language switching To is the default value configures the printer to automatically detect the type of print job and configure its personality to accommodate that job FEL configures the printer to use Printer Control Language Fzconfigures the printer to use PostScript emulation To set the personality 1 Press v to enter the Press v to highlight c Press v to select Press v to highlight Press v to select Press v to highlight i Press to select ONO Press or to select the appropriate personality 9 Press v to set the personality 10 Press PAUSE RESUME Clearable warnings You can determine the display time of T pnis clearable warnings with this option by selecting Gi 16 The default value is aH displays clearable warnings until you press 106 displays clearable warnings until the end of the job in which it was generated To set the clearable warnings 1 Press enter the 2
165. tified supplies 3 Printing can continue until supplies out is reached 4 Press for detailed information 5 Press and to step through instructions 6 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information ENWW 143 Message Description More than one supply item is low 1 Press to identify the SUPPLIES LOW setting is set to which supplies should STOP be ordered 2 Order the identified supplies 3 Press twice to continue printing Printing can continue until supplies out is reached 4 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information The number of pages remaining for 1 Order the transfer kit the transfer unit has reached the low 2 Printing can continue threshold and the SUPPLIES LOW until transfer unit life is setting in the SYSTEM SETUP out SUBMENU is set to STOP 3 Press for detailed information 4 Press and v to step through instructions 5 Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Order Transfer Kit 2 Printing can continue until transfer unit life is Out 3 Press for detailed information 4 Press and v to step through instructions 5 Supplie
166. ting settings If your software application or printer driver does not allow you to adjust 2 sided printing settings you can adjust these settings through the control panel The factory default setting is GFF Do not use 2 sided printing when printing on labels Serious damage may result 79 Note Note 80 To enable or disable 2 sided printing from the printer control panel Changing settings for 2 sided printing through the printer control panel affects all print jobs Whenever possible change settings for 2 sided printing through your software application or printer driver 1 10 Press to enter the Press v to highlight Press v to select Press v to select Press v to highlight Press v to select Press or to select ZH disable 2 sided printing to enable 2 sided printing or GFF to Press v to set the value Press PAUSE RESUME Select 2 sided printing from your software application or printer driver if possible To select 2 sided printing from the printer driver the driver must first be properly configured For instructions see the online Help for the printer driver ENWW Note ENWW Options for binding 2 sided printing jobs Before printing a 2 sided document in the printer driver choose the edge on which you will bind your finished document Long edge or book binding is the conventional layout used in book binding Short edge or tablet
167. ting on custom size media The printer supports single sided printing on custom size media Tray 1 supports media sizes from 76 by 127 mm 3 by 5 inches to 216 by 356 mm 8 5 by 14 inches Tray 2 and optional Tray 3 support media sizes from 182 by 210 mm 7 16 by 8 27 inches to 216 by 356 mm 8 5 by 14 inches When printing on custom size if Tray 1 is d ad in the printer control panel as TRE i iHY and TEA the printer will print on whatever i iedia is 5 loaded i in the tray w en printing on custom size media from Trays 2 or 3 adjust the switch on the tray to the Custom position and Trom the control panel set the media size to ii Some software applications and printer drivers allow you to specify custom paper size dimensions Be sure to set the correct paper size in both the page setup and print dialog boxes If your software application requires you to calculate margins for custom size paper see the online Help for that application 83 Note 84 Stopping a print request You can stop a print request either from the printer control panel or from your software application To stop a print request from a computer on a network see the online Help for the specific network software It may take some time for all printing to clear after you have canceled a print job To stop the current print job from the printer control panel Press CANCEL JOB on the printer control panel to cancel the job that is curre
168. tions and detailed information The top level screen on the display has three areas 9 READY For menus press E Message area Prompt area Supplies gauge poc 1695 10 Print cartridge colors from left to right black magenta yellow and cyan The message and prompt areas of the display alert you to the state of the printer and tell you how to respond The supplies gauge shows the consumption levels of print cartridges black magenta yellow cyan When a non HP print cartridge is installed a appears instead of the consumption level The supplies gauge appears whenever the printer shows the EERE state and whenever the printer shows a warning or error message concerning a supply item Accessing the control panel from a computer You can also access the printer control panel from a computer by using the setting page of the embedded Web server The computer shows the same information that the control panel shows From your computer you can also perform control panel functions such as checking supplies status viewing messages or changing tray configuration For more information see Using the embedded Web server ENWW Control panel buttons ENWW Use the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display B
169. to enter the 2 Press to highlight 33 Press to select Press v to highlight Press to select 3 Press v to highlight Press to select Press to select ii O 500 c XUL Press or to select 10 Press to set the behavior 11 Press PAUSE RESUME To set manually feed prompt 1 Press v to enter the Press v to highlight Press v to select Press v to highlight Press v to select Press v to highlight 7 Press v to select Press v to highlight Press to select 9 sco Press to select Press to set the behavior 12 Press PAUSE RESUME PowerSave Time The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period You can set the length of time before the printer goes into PowerSave mode to i orto or The default setting is ENWW Note ENWW The printer display dims when the printer is in PowerSave mode PowerSave mode does not affect printer warm up time To set PowerSave Time O wor Ur m Press to enter the Press v to highlight Press to select Press v to highlight Press to select 3 Press v to highlight i Press to select Press or to select the appropriate time period Press to set
170. to select 5 Press v to select i Press or to change the value Press to set the value o o N p Gr Press PAUSE RESUME 32 ENWW Note ENWW Job held timeout This option sets the period of time that the system keeps files in job storage before deleting them from the queue The default setting this is the other available settings are Fd 5 and 1 This option is only available if a hard disk is installed To set the job held timeout 1 Press v to enter the Press v to highlight Press to select c Press to highlight E Press v to select 5 Press v to highlight Press v to select 1 Press or to select the appropriate time period O or cw OX CY gt Press to set the time period 10 Press PAUSE RESUME Tray behavior options use requested tray and manually feed Tray behavior allows two user defined options us ensures that the printer will not automatically select another tray when you indicate that a specific tray should be used Selecting Fi 7 allows the primier i to pull from a second tray if the specified tray is empty is the default setting lf you select amp the default value the system always displays a prompt before pulling from the multipurpose tray If you select i s the system will only display the prompt if the multipurpose tray is empty To set use requested tray 1 Press
171. to set the language You may also change the language at any time by following these steps To select language 1 Press v to enter the Press v to highlight Press v to select Press v to highlight Press v to select Press v to highligh Press v to select Press or to select the appropriate language o o uoo oO Press v to set the selection Press PAUSE RESUME To select language if the display is in a language you do not understand Press once Press three times Press once Press two times Press once Press ten times Press Press or v to select the appropriate language 0 F Press v to set the selection 10 Press PAUSE RESUME 39 Using the printer control panel shared environments Because your printer is shared with other users adhere to the following guidelines to ensure successful printer operation Consult your system administrator before making changes to control panel settings Changing control panel settings could affect other print jobs Coordinate with other users before changing the default printer font or downloading soft fonts Coordinating these operations conserves memory and avoids unexpected printer output Be aware that switching printer personalities such as Emulated PostScript or PCL affects the printed output of other users Note Your network operating system may auto
172. tridge authentication 121 checking the toner level 122 genuine HP 121 life expectancy 122 managing 121 non HP 121 replacing 124 status 103 storing 122 print quality menu 26 print server card installing 218 print servers configuring 104 Printer 9 printer accessories 9 connectivity 9 driver 41 fonts 8 performance 8 personalities 8 printer information pages 97 188 printer personalities 36 printer settings 25 Printer Status and Alerts using 106 printing menu 25 private jobs 88 deleting 89 printing 88 product stewardship 198 R RAM random access memory 8 recycling print cartridge 198 regulations FCC 197 resets menu 30 retrieve job menu 18 22 S safety statements laser safety 202 laser safety for Finland 203 Security page 104 Servers configuring 104 service agreements 193 Settings embedded Web server 103 software applications 46 networks 43 Printer Status and Alerts 106 printing system 42 special situations custom sized media 83 different first page 83 specifications dimensions 195 electrical 195 operating environment 196 status e mail alerts 104 Printer Status and Alerts 106 stopping a print request 84 storing jobs 85 deleting 87 printing 86 private jobs 88 proof and hold jobs 85 quick copy jobs 85 subnet mask 50 supplies ordering 57 part numbers 58 replacement intervals 128 status 103 status page 103 ENWW supplies low configuring alerts 129 reporting 37 s
173. tter Legal Executive JIS B5 75 g m to 105 g m 20 Ib to 28 Ib Custom paper sizes are not supported for 2 sided printing Trays 2 and 3 use Custom size specifically for B5 ISO Trays 2 and 3 do not support the range of custom sizes available in Tray 1 209 210 ENWW Note ENWW Working with memory and print server cards Printer memory The printer has five dual in line memory module DIMM slots For maximum flexibility in DIMM support the formatter is designed with four 168 pin DIMM slots and a fifth 100 pin DIMM slot Due to technical limitations only four DIMMs can be loaded at a time so the fifth DIMM slot 100 pin is logically the same as the fourth DIMM slot 168 pin The system can only have a DIMM installed on the fourth DIMM slot 168 pin provided that no DIMM is installed in the fifth DIMM slot 100 pin and vice versa Use these DIMM slots to upgrade the printer with more printer memory DIMMs are available in 64 128 and 256 MB flash memory DIMMs available in 4 MB unlike standard printer memory flash DIMMs can be used to permanently store downloaded items in the printer even when the printer is off DIMM based accessory fonts macros and patterns other DIMM based printer languages and printer options You may want to add more memory to the printer if you often print complex graphics or PS documents or use many downloaded fonts Additional memory also allows the pri
174. tware to update the printer status information that the software uses to generate the messages Status Check Rate might not be available if the printer administrator has restricted the rights to this function To view status messages and information On the left side of the window select the printer for which you want to see information Information provided includes status messages supplies status and printer capabilities You can also click the Job History clock icon at the top of the window to view a list of previous jobs sent to the printer from your computer 107 108 ENWW ENWW Color This chapter describes how the HP Color LaserJet 4600 series printer provides great color printing This chapter also describes ways to produce the best possible color prints The following topics are covered Using color Managing color Matching colors 109 110 ENWW Using color ENWW The HP Color LaserJet 4600 series printer offers great color as soon as you set up the printer It provides a combination of automatic color features to generate excellent color results for the general office user plus sophisticated tools for the professional who is experienced with color use The HP Color LaserJet 4600 series printer provides carefully designed and tested color tables to provide smooth accurate color rendition of all printable colors HP ImageREt 2400 HP ImageREt 2400 is a technology that provides you with the best
175. upplies out configuring alerts 129 supplies status page description 23 printing 98 system setup menu 27 T troubleshooting checklist 133 color printing problems 181 control panel problems 180 duplexing 176 incorrect printer output 183 jams 160 media handling problems 172 overhead transparencies 186 print quality 186 printer response 177 software applications 185 transparencies 174 two sided printing 79 U usage page 103 description 23 printing 99 warranty print cartridge 191 product 189 transfer unit 192 ENWW 227 228 ENWW invent copyright 2002 Hewlett Packard Company www hp com C9660 909 12
176. utton name Function Select Makes selections and resumes printing after continuable errors a Up arrow Navigate menus and text and increase or Down arrow decrease the values of numerical items in the display Back arrow Navigates backward in nested menus or quits menus or help Pause Resume Temporarily stops and restarts printing exits all menus Cancel Job Cancels and halts the current job in progress clears paper from the printer clears any continuable errors associated with the halted job and is used to override a non HP print cartridge Help Provides animated graphics and detailed information on printer messages or menus 15 Interpreting control panel indicator lights Control panel indicator lights 1 Ready 2 Data 3 Attention Indicator On Off Flashing Ready Printer is online Printer is offline or Printer is green able to accept is turned off attempting to stop and process printing and go data offline Data Processed datais Printer is not Printer is green present in the processing or processing and printer but more receiving data receiving data data is needed to complete the job Attention A critical error has conditions An error has amber occurred Printer exist that require occurred Printer 16 requires attention attention requires attention ENWW Control panel menus Overview You can perform most routine pri
177. ved No action necessary The tray is loaded with media longer or shorter in the feed direction than the size configured for the tray 1 Adjust the side and rear media guides against the paper 2 If the media used is Letter A4 Executive B5 JIS A5 or Legal sized the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel 3 Reset the paper size in the paper handling menu A diagnostic test has been terminated by pressing the CANCEL JOB button The media type in the specified tray cannot be determined No action necessary 1 To change media type press Use and v to highlight the type then press to select 2 To change the media size to Letter A4 Executive B5 JIS A5 or Legal leave the tray switch in the STANDARD position 3 To change the media size to other sizes move the tray switch to CUSTOM adjust the paper guides against the paper and close the tray 4 Use and v to highlightthe media size then press to select The specified tray is empty and needs to be filled but the current job does not need this tray to print correctly Refill the tray at a convenient time 150 ENWW Description Action Message alternates with The specified tray is open or not closed
178. vent that your product proves to be defective please return to place of purchase with a written description of the problem ENWW HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you On site service agreements To provide you with the level of support best suited to your needs HP has on site service agreements with three response times Priority on site service This agreement provides 4 hour service response to your site for calls made during normal HP business hours Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives ENWW 193 194 ENWW Specifications and regulatory information Printer specifications WARNING ENWW Physical dimensions Dimensions LaserJet 4600 HP LaserJet 4600 with optional Tray 3 654
179. witch is in the custom size position You must also change the size setting in the control panel from FH 1to i t Remove tray from the printer Move the tray switch to the Custom size position Once a custom size is set for a tray it will be retained until the switch is moved back to Standard Slide the media width guides all the way open and adjust the rear media length guide to the length of the paper being used Push down the media lift plate until it locks Load media face up making sure that the corners of the media fit under the front tabs Slide the media width guides in making sure that they gently touch the paper Insert the tray into the printer ENWW Printing on special media CAUTION ENWW Use these guidelines when printing on special types of media Transparencies When printing on transparencies use the following guidelines Handle transparencies using the edges Oils from your fingers deposited on the transparency can cause print quality problems Use only overhead transparencies recommended for use in this printer Hewlett Packard recommends using HP Color LaserJet Transparencies with this printer HP products are designed to work together for optimum printing results In either the software application or the driver select as the media type or print from a tray that is configured for transparencies Transparencies not designed for LaserJet printing will melt in the pri
180. with memory and print server cards Printer memory eee 211 Installing memory and font DIMMS 213 To install memory and font 5 213 Enabling memory 0 0 eee 216 Enabling the language font DIMM 216 Checking DIMM installation 217 Installing HP Jetdirect print server 218 To install an HP Jetdirect print server card 218 Appendix E Glossary Index xii ENWW Printer basics This chapter contains information on setting up your printer and becoming familiar with its features The following topics are covered Quick access to printer information Where to look for more information Printer configurations Printer features Walk around Control panel overview Control panel buttons Interpreting control panel indicator lights Control panel menus Menu hierarchy Retrieve job menu Information menu Paper handling menu Configure device menu Diagnostics menu Changing printer control panel configuration settings Using the printer control panel in shared environments Printer drivers Printer software Software for networks Embedded Web server Other components and utilities Network configuration Parallel configuration Enhanced l O EIO configuration Supplies and acce
181. y Printing may continue 2 Turn the printer off and then back on 3 If the message reappears there may be a problem with the software application 136 ENWW Message Description Action alternates with The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full The file system device is protected and no new files can be written to it Use the HP Web Jetadmin software to delete files from the EIO disk drive and try again 2 To remove this message from the display turn the printer off and then back on To enable writing to the disk turn off write protection using HP Web Jetadmin 2 To remove this message from the display turn the printer off and then back on A A printer door has been opened during a test The test has been aborted No action necessary The EIO disk device in slot X is initializing No action necessary The EIO disk in slot X is not working correctly Remove the EIO disk from the slot indicated and replace with a new EIO disk drive The EIO disk device in Slot X is spinning up its platter No action necessary SHOW EVENT LOG was selected from the control panel and the event log is empty No action necessary alternates with A device failure has occurred on the specified drive
182. ycle Non U S recycling returns Non U S customers should call the local HP Sales and Service Office or visit the http www hp com go recycle website for further information regarding availability of the HP Supplies Returns and Recycling Program Recycled paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the Print Media Guide This product is suitable for the use of recycled paper according to DIN 19309 Material restrictions This product does not contain batteries This product does not contain added mercury This product contains lead in solder For recycling information contact http www hp com go recycle contact your local authorities or go to the Electronics Industries Alliance website http www eiae org 199 Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS can be obtained by contacting the HP LaserJet Supplies website at htip www hp com go msds Extended warranty HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 5 year period from date of the HP product purchase The customer must purchase HP SupportPack within 90 days of the HP product purchase For more information contact the HP Customer Care Service and Support group Spare parts and supplies availability Spare parts and supplies for this product will be available for
183. ype was not configured for the tray or selected in the software Configure the software for the media see the software documentation Configure the tray for the media see Configuring input trays Printer will not duplex or duplexes incorrectly Cause You are trying to duplex on unsupported media Solution Verify that the media is supported for duplex printing See Supported media weights and sizes The printer driver is not set up for duplex printing Set up the printer driver to enable duplex printing The first page is printing on the back of preprinted forms or letterhead 176 Load preprinted forms and letterhead in Tray 1 with the letterhead or printed side up and the bottom of the page feeding into the printer For Tray 2 or Tray 3 load these media printed side down with the top of the page toward the back of the printer ENWW Printer response problems No display message Cause The printer s on off button is in the standby position Solution Verify that the printer is on Fans may run while the printer is in standby mode off The printers memory DIMMs are defective or installed incorrectly Verify that the printer s memory DIMMs are correctly installed and are not defective The power cord is not firmly plugged into both the printer and the power receptacle Turn off the printer and then disconnect and reconnect the power cord Turn the printer back on The
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