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HP 4550HDN User's Manual

1. a 5 of 330 WWW 16 Contents Paging through a document The following options are available for paging through a document To go to the next page Click the Next Page button in the toolbar or status bar or press Page Up or Page Down on your keyboard To return to the previous page Click the Previous Page button in the toolbar or press the Left Arrow or Up Arrow To go to the first page Click the First Page button in the toolbar To go to the last page Click the Last Page button in the toolbar To jump to a specific numbered page Click the page number box in the status bar at the bottom of the main window type the page number and click OK Browsing with thumbnails A thumbnail is a miniature view of each document page Click a page in the Thumbnails section of the window to jump quickly to that page Printing the document To print selected pages From the File menu choose Print Choose Pages In the From and To boxes type the range of pages you wish to print Then click OK To print the whole document From the File menu choose Print Choose All n pages n represents the total number of pages in the document and then click OK Go to http www adobe com for the latest versions and additional languages of Adobe Acrobat Reader EN EN The HP Color LaserJet 4550 Series Printer Overview This chapter describes the features and specifications of the HP Color
2. Printer attempts to recover from jams and reprints affected pages If printer returns to the state If printer remains offline until Go is pressed Enabling this feature consumes printer memory Prints out an error page when emulated PostScript errors occur If printer returns to the i state If GFF printer remains offline until Go is pressed Determines if a RAM disk is installed and whether or not it is activated Displays the size in MB or GB of the activated RAM disk if installed Displays the number of Quick Copy jobs saved in printer memory Sets the length of time the printer will save a held job in memory prior to deleting it The personality language the printer uses to process a print job Denotes default setting EN Chapter 2 43 I O menu The I O menu allows you to make changes to printer interface settings The following table lists the selections that appear for each item in this menu See Chapter 6 for additional information Menu item Values Description Allows faster parallel communications supported by newer computers 44 Using the printer control panel EN CAUTION EN Calibration menu This printer features automatic internal calibration to produce optimum color for most print jobs The Calibration menu provides fine tuning for critical color matching requirements
3. 000e eee eae 93 Stopping a print request 0 c eee 94 Job retention features 0 0 ee ee 95 Quick copying a job a n anana 95 Proofing and holding ajob 2 00 eee eee 97 Printing a private job 1 eee 99 Storing a print job 2 2 2 0 0 0 ec eee 101 Printing with the optional HP Fast InfraRed Receiver 103 Setting up to print with Windows 9xX NT 103 Printing jOD os 205 5 cei a whee bere eee Rae ee ee 103 Interrupting and resuming printing 104 4 Using color OVEIVIEW seprana pia napana EE eae 105 Matching colors 000 c eee eee 106 HP ColorSmart Il 2 0 eens 107 Color management options 00 0c eee eee 107 Four color printing CMYK 0 00 e eee eee 110 Matching PANTONE colors 0 0 cece eee eee ees 111 Automatic PANTONE calibration 0000 111 5 Using fonts OvervieW 0 tte 115 Using internal TrueType fonts 2 0 00 ce eee eee 116 Understanding printer default fonts 004 117 Font selection priority 2 2 0 0 0c e eee eee 117 Selecting fonts 0 2 0 0 cee 118 Selecting fonts from software applications 118 Selecting PCL fonts through the printer control panel 119 Printing a list of available printer fonts 121 Interpreting the font lists 0 0 00 122 Using fonts in PostS
4. Allows PowerSave feature to be turned on or off 46 Using the printer control panel EN Hard disk dependent menus Note EN Quick Copy Jobs menu This menu provides a list of the quick copy jobs stored on the printer hard disk The user can print or delete these jobs from the control panel See Job retention features on page 95 and Proofing and holding a job on page 97 for more information about using this menu If there are no quick copy jobs stored on the printers hard disk this menu is not displayed on the control panel Menu Item Values Description The name of the quick copy job defined by the sender The number of additional copies the user wants to print 1 9 Prints the requested number of copies of the job Deletes the job from the printer s hard disk Chapter 2 47 Note WWW Private Stored Jobs menu This menu provides a list of the private and stored jobs on the printers hard disk The user can print or delete these jobs from the control panel See Printing a private job on page 99 and Storing a print job on page 101 for more information about using this menu If there are no private or stored jobs on the printer s hard disk this menu is not displayed on the control panel Menu item Values Description The name of the job defined by the sender stored on the printer s hard disk To print the job the user mu
5. Appendix C 237 WWW 238 Specifications HP recycling program information This HP LaserJet printer also contributes to protecting the environment in the following ways HP LaserJet printing supplies In many countries regions this product s printing supplies e g toner cartridge drum fuser can be returned to HP through the HP Planet Partners Printing Supplies Environmental Program An easy to use takeback component of the program is available in over 25 countries regions Multilingual program information and instructions are included in every new HP LaserJet Toner Cartridge and Consumables box HP Planet Partners printing supplies environmental program Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than 39 million used LaserJet toner cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet toner cartridges go to a collection center and are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling Materials are separated and converted into raw materials for use by other industries to make a variety of useful products U S Recycling Returns For a more environmentally responsible return of used cartridges and consumables HP encourages the use of bulk returns Simply bundle two or more cartridges together and use a single prepaid and pre addressed UPS label that is supplied in the package For more information c
6. alternates with A jam has occurred inside the middle front drawer area The jam may be located in the fuser area Open the middle front drawer and carefully inspect for any media Be sure to inspect the fusing area You may need to access the fusing area through the rear door Remove any jammed media alternates with More data has been received from the computer than fits in the printer s internal memory To continue printing press Go Only the amount of data that fits in the printer s internal memory is printed Adding more memory should resolve this problem alternates with The data sent to the printer was too complex Press Go to print the transferred data some data might be lost If this message persists call HP Support EN Chapter8 163 Printer control panel messages continued Message Description Recommended action alternates with The I O buffer for the EIO card in slot has overflowed Press Go to resume printing and then resend the job The printer s parallel buffer has overflowed Press Go to resume printing and then resend the job A connection with the card in the specified slot has been broken Press Go to continue printing alternates with A tray is configured for a specific paper size but the sheet loaded is a different size Load the proper size paper in the tray or reconfigure the tray
7. EN Using the printer control panel Overview This chapter helps you use the printer control panel to maximize printer performance This chapter includes the following sections When to use the printer contro panel Locating printer control panel features Control panel menus Hard disk dependent menus Printer information pages Using the printer control panel in shared environments Changing printer control panel configuration settings Note Unless otherwise specified control panel refers to the printer s control panel Keys on the control panel are indicated by the KEY font EN Chapter 2 33 When to use the printer control panel Note WWW Hewlett Packard has designed the printer control panel to facilitate setting up default printer settings and to make printing selections when your software does not provide them Use the printer control panel for overall configuration requirements to obtain printer status information and to perform the following procedures configure input trays for media type and size take the printer online or offline print configuration pages and menu maps change printer default settings verify available fonts Software applications that provide print option commands allow you to control print jobs through the software application rather than by changing the printer control panel settings The degree of control varies among applications Software commands o
8. For more information on using this menu for setting toner densities see Chapter 4 Calibrating toner densities changes the color balance of your printer by altering halftones It affects all print jobs Notify your network administrator before performing this procedure Menu item Values Description Prints out the color calibration page Used for increasing or decreasing cyan toner density Used for increasing or decreasing magenta toner density Used for increasing or decreasing yellow toner density Used for increasing or decreasing black toner density Resets density values to default settings Press SELECT to reset values Chapter2 45 Resets menu The Resets menu is used for resetting the printer memory and for returning the printer to its factory default settings It is also used to clear maintenance messages following the replacement of certain consumable items Menu item Description Resets the toner gauge for the printer and allows printing to continue Clears the maintenance message after the transfer kit has been replaced Only prompted when transfer kit is low Clears the maintenance message after the fuser kit has been replaced Only prompted when fuser kit is low Resets the printer and control panel menus to user specified default settings Resets the printer and control panel menus to factory default settings
9. Determine the width of the custom size media Determines the default page orientation Instructs the printer where to look for PCL fonts n 1 2 3 default amp Specifies a default PCL font number from the printer font list E to E Specifies a default pitch default for scalable PCL fonts 4 to Specifies a default font default i2 size for scalable PCL fonts default Used to select an appropriate symbol set See Appendix B Sets the printer to allow wide A4 type media Appends a carriage return to each line feed character in the data stream UNIX 1Displays only when a fixed space font is specified 2Displays only when a proportional space font is specified 42 Using the printer control panel EN Configuration menu The Configuration menu is used to set general printer default settings CAUTION Hewlett Packard recommends that configuration settings only be changed by a system administrator Configuration settings seldom need to be changed Menu item Values Description The length of time before the printer goes into power saving mode message is displayed until Go is pressed If message is displayed until end of print job Determines whether the printer continues printing when certain errors occur printer returns to the state If GFF printer remains offline until Go is pressed
10. Recommended action alternates with The toner cartridge specified is out of toner If the setting in the is set to pressing Go will resume printing Press SELECT to enter the toner replacement menu Press GO to resume printing without changing the cartridge Indicates the current state of a particular toner cartridge This message is displayed when SELECT is pressed while a T LO message is displayed If necessary replace the specified toner cartridge The transfer kit is near the end of its expected life Order a replacement transfer kit and continue printing See_ Printer supplies and accessories on page 31 The transfer kit has reached the end of its expected life See Printer supplies and accessories on page 31 Replace the transfer kit Tray 1 does not contain the specified media size Load the specified media size into Tray 1 Tray 1 does not contain the specified media size and type Load the specified media size and type into Tray 1 The media type in the specified tray cannot be determined Remove the unknown media from the specified tray The specified tray is empty but the current job does not need this tray to complete the job No action required The specified tray requires the necessary media size Load the media size into the specified tray The specified media type and size need to be load
11. Select the correct printer driver Unable to print all characters in a symbol set Problem Solution The correct font is not selected Select the correct font The correct symbol set is not selected Select the correct symbol set The selected character is not supported by your software application See the documentation for your software application The selected symbol is not supported by the font Use a font that supports the selected symbol Drifting text between printouts Problem Solution Your software application is not resetting the printer to the top of the page See the user guide for your software application or the PCL PJL Technical Reference Package for specific information See page 32 for ordering information 212 Solving problems with the printer EN Erratic missing characters or interrupted printout Problem Solution The interface cable is of poor quality Try using a different higher quality IEEE compliant cable Parallel cables can be no longer than 10 meters 30 feet The interface cable is loose Disconnect and reconnect the interface cable The interface cable is damaged or bad Try using a different interface cable The power cable is loose Disconnect and reconnect the power cable You are attempting to print a PCL job with the printer configured for PostScript Emulation From the
12. appears in place of the number Repeat these steps to change the remaining three numbers of the PIN E i appears Press VALUE until the desired number of copies appears Press SELECT to print the job Chapter 3 99 Note Note Deleting a private job A private job is automatically deleted from the printers hard disk after the user releases it for printing unless the user selects the Stored Job option in the driver If you turn the printer off and then back on all quick copy proof and hold and private jobs are deleted A private job can also be deleted from the printer control panel before it is ever printed 1 Press MENU repeatedly until appears 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT to select the job appears 4 Press VALUE to change the first number of the PIN and then press SELECT An appears in place of the number Repeat these steps to change the remaining three numbers of the PIN i appears Press VALUE until appears 6 Press SELECT to delete the job 100 Common printing tasks EN Note EN Storing a print job The user can download a print job to the printer s hard disk with
13. s parallel port The cable can be a maximum of 10 meters 30 feet long For ordering information see Printer supplies and accessories on page 31 When used to describe a parallel interface the term bidirectional indicates that the printer is able to both receive data from the computer and to send data to the computer through the parallel port Parallel cable C connector To use the enhanced capabilities of the bidirectional parallel interface suchas bidirectional communication between the computer and printer faster transfer of data and automatic configuration of printer drivers your printer driver must support these capabilities When you are using multiple ports you can adjust automatic I O switching to maximize performance by using the timeout feature If data from other ports appears in the middle of your print job increase the I O Timeout value See Setting the I O timeout on page 61 128 Printer Interfaces EN Enhanced I O EIO configuration Note EN This printer comes equipped with two enhanced input output EIO slots These slots hold compatible external devices such as the HP JetDirect print server network cards Plugging EIO network cards into the slots increases the number of network interfaces available to the printer EIO network cards can maximize printer performance when you are printing from a network In addition they
14. tone phone e Outside the U S and Canada call 404 329 2009 from your fax machine Select an Index to view a listing of the available documents 246 Specifications EN EN Warranty and Support information Hewlett Packard Warranty Statement HP Color LaserJet 4550 One year limited warranty 4550N 4550DN 4550HDN Printer HP warrants HP hardware accessories and supplies against defects in materials and workmanship for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new HP warrants that HP software will not fail to execute its programming instructions for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted customer will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use The warranty peri
15. user guide hp color LaserJet 4550 4550n 4550dn 4550hdn Quick access to printer information World Wide Web links e Product support e Supplies e Product information User guide links How to use this online user guide Where to look for more information Locating printer components e Locating consumables HP Customer Care e Worldwide Sales and Service Offices e Contents Index HP Color LaserJet 4550 4550N 4550DN 4550HDN Printer User Guide Copyright and License Copyright Hewlett Packard Company 2000 All Right Reserved Except as allowed by copyright laws or herein reproduction adaptation or translation without prior written permission is prohibited A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide Publication number C7085 online Edition 5 4 2009 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 1021 U S A Warranty The information contained in this document is subject to change without notice Hewlett P
16. 1 Press MENU until i displays Press ITEM until the item that you want to change displays Press VALUE until the appropriate setting displays Press SELECT to save the setting a A OO N Press GO to return the printer to the state 58 Using the printer control panel EN EN Changing PowerSave settings The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period The printer display dims when the printer is in PowerSave Time mode You can set the length of time before the printer goes into PowerSave Time mode to 1 minute To change the PowerSave setting 1 Press MENU until displays Press ITEM until F displays Press VALUE until the appropriate setting displays Press SELECT to save the setting a A O N Press GO The printer will return to the state within a few minutes Chapter 2 59 Switching printer personalities This printer features automatic personality printer language switching In mode the printer automatically detects the type of print job and configures its personality to accommodate that job You also can change the personality mode to default to using PCL or PostScript Emulation PS exclusively To switch printer personality 1 Press MENU until Press ITEM until r displays Press VALUE until the appropriate setting displays Press SELECT to save the setting a A WwW N Press Go to
17. Baran Plaza Kat 12 80220 Sisli lstanbul Phone 90 212 224 5925 Fax 90 212 224 5939 United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Phone 44 134 436 9222 Fax 44 134 436 3344 Venezuela Hewlett Packard de Venezuela S A Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone 58 2 239 4244 Fax 58 2 239 3080 Appendix D 257 258 Warranty and support information EN EN Embedded Web server Introduction This printer is equipped with an embedded Web server which allows you to access information about printer and network activities This chapter explains the features and functionality of the embedded Web server Appendix E 259 Using the embedded Web server The embedded Web server allows you to view printer and network status and to manage printing functions from your PC instead of from the printer control panel This service is designed for offices using an IP network and a standard Web browser Below are examples of what you can do using the embedded Web server view printer control panel messages determine the remaining life on all consumables order consumables view and change tray configurations view and change the printer control panel menu configuration view and print internal pages receive notification of printer events view and change network configuration To use the embedded Web server you must have an IP based netwo
18. Com10 24 Ib bond Monarch C5 DL B5 JIS Labels Limit of 50 Tray 1 only Cardstock Postcards Maximum weight Do not load more than Tray 1 only 176 g m the maximum stack 47 Ib bond height of Maximum size 15 mm 0 6 in 200 x 148 mm 7 87 x 5 82 in EN Chapter 3 67 Media Custom B5 ISO 64 to 105 g m 17 to 28 Ib bond Tray Supported media specifications Capacity Tray 2 Paper Single sided 250 sheets of 75 g m A4 Letter 60 to 105 g m 20 Ib paper Legal 16 to 28 Ib bond Executive JIS B5 Two sided A5 64 to 105 g m Custom B5 ISO 17 to 28 Ib bond Transparencies 0 13 mm 5 mil Limit of 50 Glossy Paper 120 g m Limit of 200 sheets 32 b 80 Ib text Tray 3 Paper Single sided 500 sheets of 75 g m optional A4 Letter 60 to 105 g m 20 Ib paper Legal 16 to 28 Ib bond Executive JIS B5 Two sided Transparencies Glossy semi gloss paper 0 13 mm 5 mil 120 g m 32 Ib 80 Ib text Limit of 50 Limit of 500 sheets Duplex Paper Printing A4 Letter Accessory Legal optional Executive JIS B5 64 to 105 g m 17 to 28 Ib Trays 2 and 3 use Custom size specifically for B5 ISO Trays 2 and 3 do not support the range of custom sizes available in Tray 1 68 Common printing tasks EN Media to avoid Use the following guidelines to avoid poor print quality or damage to your printer e Do not use paper that is too rough e Do not use paper
19. Press ITEM to continue Repeat steps 12 15 to configure the subnet mask bytes 3 default gateway 5k and timeout TTFEGL r If you are finished press Go to return the printer to the state OR See the appropriate sections for other protocols that will be used EN EN To configure Apple AppleTalk parameters from the printer control panel 1 oO OO NOORA WO ND 11 Press MENU until displays Press ITEM until Press VALUE until Press SELECT once Press ITEM until Press VALUE until Press SELECT once Press ITEM i or displays Press ITEM to retain the value and continue or press VALUE to change the phase parameter Press SELECT to save the new value If you are finished press Go to return the printer to the state OR See the appropriate sections for other protocols that will be used Chapter6 137 Disabling network protocols optional By factory default all supported network protocols are enabled Disabling unused protocols has the following benefits decreases printer generated network traffic prevents unauthorized users from printing to the printer provides only pertinent information on the configuration page allows the printer control panel to display protocol specific error and warning messages To reach network protocols 1 4 Press MENU until I displays Press ITEM until Press VALUE until Pres
20. Send permanent resources to the printer only at the beginning of a print job and not while the printer is printing Note Overusing permanent resources or downloading them while the printer is printing might decrease the printer s performance or its ability to print complex pages EN Appendix A 221 Installing EIO cards mass storage Turn off the printer before installing the EIO card or mass storage device See the following figure for orientation and location of the ElO card or optional mass storage device such as a hard disk Use HP Resource Manager to manage fonts on a mass storage device page 27 For more information see the printer software help HP is constantly introducing new software tools for use with your printer These tools are available from the Internet free of charge See page 12 for how to visit the HP website for more information After you have installed a new device print a configuration page see page 49 222 DIMM Installation EN WWW EN PCL commands Overview This printer supports the use of the Printer Control Language PCL Most software applications provide the printer with necessary language information However some applications do not provide the printer with language information and require the user to enter printer commands See your software application documentation for instructions on entering printer commands This appendix is not intended to
21. offline Data green Processed data is present in the printer but more data is needed to complete the job No data is being received or processed Data is being received and processed by the printer Attention amber A critical error has occurred Printer requires attention No conditions exist that require attention An error has occurred Printer requires attention EN Chapter 2 37 Control panel menus The printer control panel menus allow you to change printer settings and to access printer status information This section outlines the printer control panel menus and the selections available within each menu Menu locking Menu selections can be locked out by a system administrator If you are unable to access a particular menu contact your system administrator Menu map The menu map helps you navigate through control panel menus See the menu map sample on page 39 for details To print a menu map 1 On the printer control panel press MENU until displays 2 Press ITEM until F displays 3 Press SELECT to print the menu map After printing the menu map the printer will return to the state 38 Using the printer control panel EN Interpreting the menu map The following sample illustrates a menu map Each menu and the associated menu items are described on the pages following the graphic Note In the menu descriptions menu items followed by
22. printer returns to the state upon completion of this process No action required The printer fuser is heating up Printing will continue when the fuser reaches the proper temperature No action required The waste toner receptacle in the drum kit is full Replace the drum kit 162 Printer control panel messages EN Printer control panel messages continued Message Description Recommended action alternates with or or alternates with A jam has occurred specifies the type of paper jam Description Paper jam in paper feed area Paper jam in fusing unit area Paper jam in fusing unit area Paper jam in reversing area Paper jam in reversing area Paper jam in path to duplexer area Paper jam in path to duplexer area Paper jam in paper path area Door open jam Unexpected media type Unexpected media type Unexpected media type D anron o parapar 0O00O ON A jam has occurred where is the location of the media jam See Clearing paper jams on page 178 for instructions Open the rear duplex cover if installed and remove any jammed media Open the upper rear door and remove any jammed media from the rear paper path and fuser area Open the middle front drawer and remove any jammed media Open the front duplex drawer and remove any jammed media See Clearing paper jams on page 178 for instructions
23. rotate it 180 degrees or flip it over and then reload it into the tray Note Do not fan media Fanning can cause static electricity which can cause media to stick together Only use media that meets the media use specifications for this printer see Supported media weights and sizes on page 67 Printer feeds incorrect page size Cause The correct media size is not loaded in the input tray Solution Load the correct size media in the input tray The correct media size is not selected in your software application or printer driver Select the correct media size from your software application or printer driver The correct media size for Tray 1 is not selected in the printer control panel From the control panel select the correct Media size knob is incorrectly set Tray 3 Verify that the media size knob on the side of Tray 3 is set to the proper media size EN Chapter9 185 Media does not feed automatically Cause Solution Manual feed is selected in the software application This printer does not support manual feed Do not select manual feed in your software application The correct size of media is not loaded Load the correct size of media The input tray is empty Load media into the input tray Media from a previous jam has not been completely removed Open the printer and remove any media in the paper path Close
24. 19 Environmental Product Stewardship Program 237 error messages action 153 blank display panel 189 consumables 145 description 153 interpreting 145 F factory default settings resetting 64 FCC regulations 240 Finnish laser statement 244 font description 122 fonts adding support 125 custom 126 default font 117 list of 122 on a network 124 PCL fonts 119 pitch 122 PostScript emulation using 123 printing font list 121 printing guidelines 124 problems 212 selecting 118 selecting default font 117 TrueType internal 116 typeface 122 G glossy paper ordering 31 using 70 H heavy paper using 72 HP custom font services 126 HP JetDirect print server 129 130 131 HP Service Agreements 251 HP Service Information 251 HP Worldwide Sales and Service Offices 254 257 l I O cards 129 I O Menu 44 description 44 setting bidirectional communication 63 I O Timeout setting 61 EN EN image defect table 196 defects 194 indicator lights interpreting 37 input trays configuring 41 76 interfaces printer Enhanced I O configuration 129 J Japanese VCCI statement 241 job cancel 36 K Korean EMI statement 241 L laser safety 243 letterhead precautions 73 printing on 93 loading 500 sheet paper feeder 86 Tray 1 78 Tray 2 82 83 Tray 3 86 LocalTalk interface 131 locating control panel features 35 locking 75 M Macintosh DIN 8 printer cable 131 LocalTalk interface 131 LocalTalk Network Configu
25. 3 Press SELECT to select the job 4 Press VALUE until 5 Press SELECT to delete the job 102 Common printing tasks EN Printing with the optional HP Fast InfraRed Receiver Note EN The HP Fast InfraRed Receiver enables wireless printing from any IrDA compliant portable device such as a laptop computer to the HP Color LaserJet 4550 4550N 4550DN or 4550HDN printer The printing connection is maintained by positioning the sending infrared FIR port within operating range Note that the connection can be blocked by objects such as a hand paper direct sunlight or any bright light shining into either FIR port For more information see the user guide that came with the HP Fast InfraRed Receiver Setting up to print with Windows 9x NT Before launching the InfraRed Driver complete the following steps 1 From the Printers folder select the HP Color LaserJet 4550 4550N 4550DN or 4550HDN as your default printer 2 Choose Properties Details for the HP Color LaserJet 4550 4550N 4550DN or 4550HDN printer and make sure that Virtual Infrared LPT Port is selected 3 Select the file to print Printing a job 1 Align your laptop computer or other portable device equipped with an IrDA compliant FIR window within 2 to 3 feet 1 meter maximum of the HP Fast InfraRed Receiver The FIR window angle must be within 15 degrees to ensure an effective connection for printing 2 Print the job The status indic
26. 77 feeding problems 186 loading 82 Tray 3 configuring 77 feeding problems 186 illustration 85 loading 86 ordering 31 troubleshooting 188 trays 75 locking 75 multipurpose 78 troubleshooting See also paper jams 175 checklist 174 color printing problems 210 control panel problems 193 envelopes jamming 187 image defects 196 paper jam recovery 176 paper jams 175 printer output 212 printer response problems 189 slow print speed 20 Tray 2 186 Tray 3 186 188 type See also fonts available printer fonts 121 Postscript typefaces 123 printer default fonts 117 special effects 125 Ww warning messages defining 152 warranty 247 worldwide sales and service 254 EN copyright 2000 Hewlett Packard Company www hp com support 4550 english invent
27. Chapter 1 19 Note Factors affecting printer performance Several factors affect the time it takes to print a job Among these is maximum printer speed measured in pages per minute ppm Other factors that affect printing speed include the use of special media such as transparencies glossy media heavy media and custom size media printer processing time and download time The time required to download a print job from the computer to the printer and then have the printer process the job depends on the following variables e the complexity and size of graphics color versus black and white the printer s I O configuration network versus parallel speed the speed of the computer you are using the amount of printer memory installed the network operating system and configuration if applicable printer personality PCL or PostScript 3 emulation Adding additional printer memory may resolve memory problems improve how the printer handles complex graphics and improve download times but will not increase maximum printer speed ppm rating 20 The HP Color LaserJet 4550 Series Printer EN Locating printer components The following illustrations identify the locations and names of key components of this printer Figure 1 1 Front view shown with 500 sheet paper feeder and duplex printing accessory Top output bin Printer control panel Power switch standby button Optional duplex printing accessor
28. F for 0 1 second e Verify that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause printer jams Exposed adhesive can also cause damage to printer components e Do not re feed a sheet of labels e Verify that labels lie flat e Donotuse labels that are wrinkled bubbled or otherwise damaged Heavy paper Use Tray 1 for paper that is heavier than 105 g m 28 Ib bond up to 42 Ib bond For optimum results when printing on heavy paper use the printer control panel to configure Tray 1 as a cassette and then set the media type for the tray to i Because this affects all print jobs it is important to return the printer back to its original settings once your job has printed See Configuring input trays on page 76 Do not use paper that is heavier than the media specification recommended for this printer Doing so can cause misfeeds paper jams reduced print quality and excessive mechanical wear 72 Common printing tasks EN WWW EN Preprinted forms and letterhead Observe the following guidelines for best results with preprinted forms and letterhead e Forms and letterhead must be printed with heat resistant inks that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of approximately 190 C 374 F for 0 1 second e Inks must be non flammable and should not adversely aff
29. Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside this printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this guide may result in exposure to hazardous radiation Appendix C 243 Laser Statement for Finland LASERTURVALLISUUS Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4550 laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvi
30. LaserJet 4550 4550N 4550DN and 4550HDN printers The chapter includes the following sections Printer features Locating printer components Controlling print jobs Managing memory Printer software e Printer supplies and accessories Information on using the printer to perform common tasks is presented throughout this guide Links to specific tasks are listed below e Using the printer control panel Loading media into the printer Optimizing color quality Using fonts Printer Interfaces Consumables and cleaning Printer control panel messages Clearing paper jams Chapter1 17 Printer features Performance Memory Supported printer personalities Fonts Paper handling input Paper handling output This printer combines the quality and reliability of Hewlett Packard printing with the features listed below For more information on printer features see the Hewlett Packard website at htto www hp com 16 pages per minute ppm in black and white 4ppm in color Transparencies and glossy paper 8 ppm in black and white 2 ppm in color For more information see Supported media weights and sizes 64 megabytes MB of random access memory RAM 128 MB in the HP Color LaserJet 4550DN and 4550HDN printers Can be expanded to 192 MB Optional 6 GB hard disk drive included with the HP Color LaserJet 4550HDN printer Memory Enhancement Tech
31. Ltd 450 Alexandra Road Singapore 119960 Phone 65 275 3888 Fax 65 275 6839 Hardware Repair Center and Customer Information Center Phone 65 272 5300 Extended Warranty Support Phone 65 272 5333 Spain Hewlett Packard Espa ola S A Carretera de la Coru a km 16 500 E 28230 Las Rozas Madrid Phone 34 1 626 1600 Fax 34 1 626 1830 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista Phone 46 8 444 2000 Fax 46 8 444 2666 Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Ziirich Phone 41 084 880 11 11 Fax 41 1 753 7700 Warranty Support 0800 55 5353 Taiwan Hewlett Packard Taiwan Ltd 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 02 717 0055 FAX 886 02 514 0276 Hardware Repair Center call North 886 02 717 9673 Central 886 04 327 0153 South 886 080 733 733 Extended Warranty Support Contact Phone 886 02 714 8882 Thailand Hewlett Packard Thailand Ltd 23 25 f Vibulthani Tower II 2199 Rama 4 Rd Klongton Klintoey Bangkok 10110 Thailand Phone 66 2 666 3900 34 Fax 66 2 666 3935 37 Hardware Repair Center and Extended Warranty Support Contact Phone 66 2 661 3900 ext 6001 6002 Customer Information Center Phone 66 2 661 3900 ext 3211 Fax 66 2 661 3943 Turkey Hewlett Packard Company Bilgisayar Ve l m Sistemleri AS 19 Mayis Caddesi Nova
32. Media was not stored correctly Replace the print media Media should be stored in its original packaging in a controlled environment Note If the printer still continues to jam contact HP Customer Support or your authorized HP service provider See HP Customer Care options worldwide on page 252 EN Chapter9 177 Clearing paper jams Clearing jams in the middle front drawer area 178 Solving problems with the printer 1 Pull open the middle front drawer to access the media Note When removing the transfer belt assembly do not touch the transfer belt material 2 Remove the transfer belt assembly by lifting up on its blue handles 3 Remove any jammed or torn media Be sure to lift the metal flap by its green tab and remove any media Note Be sure to inspect the rear area inside the drawer and remove jammed or torn media EN Reinstall the transfer belt Close the drawer The printer will warm up and return to the F state Note If this action does not resolve the problem the printer will display an alternate message Chapter9 179 EN Clearing jams in the Tray 2 area 180 Solving problems with the printer Note It is a good idea to inspect the input trays when clearing paper jams However opening and closing input trays has no effect on clearing paper jam messages 1 Pull out Tray 2 and place it on a flat surface 2 Inspect the r
33. PIN was not entered correctly Replace the fuser kit Re enter the PIN This message is displayed when the printer is initially turned on No action required The color toner cartridge indicated has been removed The toner cartridge has been removed and must be replaced for printing to continue The drum kit is not installed or is incorrectly installed Verify that the drum kit is correctly installed Tray 2 is not installed or is not completely closed preventing media from being printed from Tray 3 Verify that Tray 2 is completely closed The print job currently processing is being interrupted by a higher priority print job No action required 156 Printer control panel messages EN Printer control panel messages continued Message Description Recommended action Load the requested paper into Tray 1 Press Go if the desired paper is already loaded in Tray 1 Load envelopes into Tray 1 Press Go if envelopes are already loaded in Tray 1 Load the requested paper into Tray 1 Press Go if the desired paper is already loaded in Tray 1 The printer has no available memory The current job may not print correctly Some downloaded fonts may have been deleted Try printing simplified pages If this does not resolve the problem add printer memory The I O buffering settings were changed by the printer because there is not e
34. Tray 3 500 sheet paper feeder area Rear duplex cover area Fuser area Rear paper path area ON Oa FWD EN Chapter9 175 Paper jam recovery This printer provides Paper Jam Recovery a feature that allows you to set whether the printer should attempt to automatically recover from paper jams If Paper Jam Recovery is enabled when a paper jam occurs all pages affected by the jam will be reprinted The options are Printer will attempt to reprint jammed pages Printer will not attempt to reprint jammed pages Note During the recovery process the printer may reprint several good pages that were printed before the paper jam occurred Be sure to remove any duplicated pages To enable Paper Jam Recovery 1 Press MENU until Press ITEM until Press VALUE until GH displays 2 3 4 Press SELECT to save the setting 5 Press Go to return the printer to the To improve print speed and increase memory resources you may want to disable Paper Jam Recovery To disable Paper Jam Recovery select in step 3 above If Paper Jam Recovery is disabled the pages involved in a jam will not be reprinted 176 Solving problems with the printer EN Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them Cause Solution Print media does not meet HP recommended media specifications See Selecting print media on page 66 A consuma
35. an asterisk denote default values i HewLeTT Clorlasenke 1 Exacoty TET Prag 1 i cr Figure 2 2 Menu map Information menu Paper handling menu Printing menu Configuration menu I O menu Calibration menu Resets menu Quick Copy Jobs menu only shown if a hard disk or RAM disk is installed Private Stored Jobs menu only shown if a hard disk or RAM disk is installed ON Oa ktwWND o Note Some menus only appear when the hard disk is installed See the Hard disk dependent menus section for descriptions of these menus EN Chapter 2 39 Information menu The Information menu selections are used for accessing and printing specific printer information Menu item Description Prints the control panel menu map Prints the printer configuration page Prints the available PCL and PS emulated PostScript font samples Prints the name and directory of files stored in the printer on an optional hard disk or RAM memory module Prints a historical list of printer events Displays a historical list of printer events on the control panel Prints a test of the paper path for the printer to make sure there are no media jams Prints a count of all med
36. are printing and collating multiple copies by connecting to the infrared FIR port on the printer and sending a job to the printer The printer stops printing the current job when it reaches the end of the copy it is printing The printer then prints the job sent over the FIR connection When the printer is done printing that job it resumes printing the original job with multiple copies where it left off 104 Common printing tasks EN EN Using color Overview The HP Color LaserJet 4550 series printer through a combination of great technology and excellent engineering offers great color right out of the box It provides a powerful blend of automatic color features to generate superb color results This chapter explains the following topics e Matching colors e HP ColorSmart Il e Four color printing CMYK Matching PANTONE colors Chapter4 105 Matching colors The process of matching printer output color to your monitor is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor These factors include e Print media Printer colorants inks or toners for example Printing process inkjet press or laser technol
37. cable To connect a Macintosh computer directly to this printer use a standard Macintosh DIN 8 printer cable This cable cannot be used in a network configuration For LocalTalk configuration the DIN 8 printer cable must be plugged into the printer port of your Macintosh computer LocalTalk network configuration To connect the printer to a Macintosh computer on a LocalTalk network use the HP LocalTalk Cable Kit You will need a kit for each printer and an additional kit for each Macintosh computer on your network Chapter6 131 WWW UNIX Linux networks Use the HP JetDirect printer installer for UNIX utility to set up your printer on HP UX or Sun Solaris networks For installation and management on UNIX or Linux networks use HP Web JetAdmin To obtain HP software for UNIX Linux networks visit the HP Customer Care online at http www hp com support net_printing For other installation options supported by the HP JetDirect print server refer to the HP JetDirect Print Server Administrator s Guide included with the printers equipped with the HP JetDirect print server Setting network security on the printer This printer features control panel locking which allows network administrators to prevent users from changing certain settings in the printer control panel When a menu of the printer control panel is locked unauthorized users trying to change printer control panel settings will receive the following message Yo
38. cartridge of the color or colors that are marbled Random spots e The media does not meet HP media specifications see page 67 Use paper that meets HP media specifications e The printer requires cleaning see page 148 Ifthe random spot are one color replace the toner cartridge for that color If the random spots are multiple colors replace the drum kit Sharkskin Images with sharkskin have a rough mottled finish e Use media that meets HP media specifications see page 67 e Make sure the humidity and temperature are within specifications see page 235 e Do not use automatic duplex mode Duplex manually or not at all Sunburn The imaging drum might have been exposed to light Characteristics of sunburn are streaked or blurred lines across the length of the page side to side on portrait or top to bottom on landscape e Print 50 to 100 pages on the imaging drum to remove the sunburn If sunburn characteristics are still occurring allow the imaging drum to sit in a dark place for two to three days If sunburn is severe the characteristics don t go away replace the imaging drum Do not expose the imaging drum to light for more than 15 seconds The drum is light sensitive and exposure to light can cause permanent damage Chapter9 205 AaBbC AaBbCc_ AaBbc AaBbCc_ AaBoC amp Note Imaging drum defects Causes e Damage such as scratches or dents on the imaging drum T
39. characteristics of the printing environment or to other variables over which Hewlett Packard has no control for example extremes in temperature and humidity Hewlett Packard recommends testing any media before buying it in large quantities Using media that does not conform to the specifications listed here or in the paper specification guide can cause problems that require service This service is not covered by the Hewlett Packard warranty or service agreements 66 Common printing tasks EN Supported media weights and sizes For optimum results use conventional 75 g m 20 Ib photocopy paper Verify that the paper is of good quality and is free of cuts nicks tears spots loose particles dust wrinkles curls or bent edges Media Tray Supported media specifications Capacity Tray 1 Paper Single sided 150 sheets of 75 g m A4 Letter 20 Ib paper Legal If less than or equal Executive to 148 mm wide Do not load more than JIS B5 60 to 176 g m the maximum stack A5 16 to 47 Ib bond height of 15 mm 0 6 in Custom Minimum Size If more than or equal 76 x 127 mm 3 by 5 in to 148 mm wide Maximum Size 60 to 176 g m 216 x 356 mm 16 to 36 Ib bond 8 5 by 14 in Two sided 64 to 105 g m 17 to 28 Ib bond Transparencies 0 13 mm 5 mil Limit of 50 Glossy semi gloss paper 120 g m Limit of 50 sheets 32 Ib 80 Ib text Envelopes Maximum weight Limit of 10 Tray 1 only 90 g m
40. creates colors by printing patterns of dots overlaying and varying their spacing to produce various colors Varying the shade or color of your paper will affect the shades of your printed colors Envelopes Envelopes can only be printed from Tray 1 Hewlett Packard recommends configuring Tray 1 as a cassette and setting the tray s media size to the specific envelope size See Loading envelopes into Tray 1 on page 80 Adhering to the following guidelines will help ensure proper printing of envelopes and help prevent printer jams e Donot load more than 10 envelopes into Tray 1 e The weight rating of envelopes should not exceed 90 g m 24 Ib bond Envelopes should be flat Do not use envelopes with windows or clasps Envelopes must not be wrinkled nicked or otherwise damaged Envelopes with peel off adhesive strips must use adhesives that can withstand the heat and pressures of the printer s fusing process e Envelopes should be loaded with the flaps facing away from the printer and toward the right side of the printer Chapter3 71 Note CAUTION Labels For printing labels Hewlett Packard recommends configuring Tray 1 as a cassette and setting the tray s media type to in the printer control panel See Configuring input trays on page 76 When printing labels use the following guidelines e Verify that the labels adhesive material can tolerate temperatures of 190 C 374
41. default font and before downloading or removing soft fonts and typefaces To conserve memory and avoid unexpected printer output use the guidelines that follow Your network operating system might automatically protect each user s print job from the effects of other print jobs in the network Consult a network administrator for more information Guidelines for printing with different fonts 124 Using fonts The 80 internal fonts are available in PostScript Emulation PS and PCL mode To conserve printer memory download only those fonts that are needed If you require several downloaded fonts consider installing additional printer memory Some software applications automatically download fonts at the beginning of each print job It might be possible to configure those applications to download only soft fonts that are not already resident in the printer See your software application s documentation for more information EN Adding support for accessory fonts to a printer driver When you are using typefaces on DIMMs your printer driver will require information about the size shape and style of the type characters so that it can format your text correctly Using special type effects The printer can create special type effects such as patterns reverse printing mirrored text and font rotation See the user guide for your application to verify that the application supports these features Developers can find complete
42. enabled sending device anywhere on your network whether it is in the same office or at a remote location When you use the HP InfraRed Receiver accessory your printer also can receive information from any HP JetSend enabled infrared device Examples of HP JetSend sending devices include digital cameras computers or laptops running HP JetSend software or scanners with HP JetSend built in HP JetSend uses simple IP addressing between networked devices and cableless communication between infrared devices Www To enable HP JetSend on your computer or laptop visit the HP JetSend website at htto www jetsend hp com products EN Chapter1 29 Note With the software you will be able to exchange intra company documents directly between two or more computers and between any HP JetSend enabled printers without the problems of incompatible software applications or versions HP JetSend software will allow your colleagues to create documents on their computers and send copies directly to this printer without any device specific drivers or configuration difficulties You can visit the HP JetSend website to learn which other devices are available to communicate easily and directly with your HP JetSend enabled printer HP JetSend software is not supported for Traditional Chinese Simplified Chinese Korean and Japanese 30 The HP Color LaserJet 4550 Series Printer EN Printer supplies and accessories You can increase the capabilit
43. information with other members is available on CompuServe s HP User s forums GO HP or call 1 800 524 3388 and ask for representative 51 to subscribe CompuServe is also available in the U K France Belgium Switzerland Germany and Austria Obtaining software utilities and electronic information for U S Phone Mail 805 257 5565 Hewlett Packard Co Fax PO Box 907 805 257 6995 Santa Clarita CA 91380 9007 U S A HP website http www hp com For Canada Phone 905 206 4663 For Asia Pacific countries regions Contact Mentor Media at 65 740 4477 Hong Kong SAR Indonesia Philippines Malaysia or Singapore For Korea call 82 2 3270 0805 or 82 2 3270 0893 For Australia New Zealand and India For Australia and New Zealand call 61 2 565 6099 For India call 91 11 682 6035 For European English For U K call 44 142 986 5511 For Ireland and outside U K call 44 142 986 5511 250 Warranty and support information EN HP Customer Care HP direct ordering for accessories or supplies Call 1 800 538 8787 U S or 1 800 387 3154 Canada or link to U S http www hp com go ljsupplies or Worldwide http Avww hp com ghp buyonline html to order supplies online HP Support Assistant compact disc HP Service Information This support tool offers a comprehensive online information system designed to provide t
44. on transparencies Unwanted marks of the same size and shape appear in the same vertical area on most pages Print out a configuration page to verify the remaining life of the imaging drum ir the printer control panel displays f replace the imaging drum Unwanted marks of the same size and shape appear more than once in the same vertical area on transparencies or glossy media only The fuser roller is damaged or the fuser is beyond its useful life Print out a configuration page to verify the remaining life of th fus If the printer control panel displays T replace the fuser Repetitive defects appear only in one color Check the corresponding toner cartridge Streaking or smudges on transparencies The printer recently jammed Print 5 to 10 pages to clean the printer You recently changed to a different media size Print 5 to 10 pages to clean the printer You are using transparencies that do not meet the media specifications for this printer Use only transparencies that meet the media specifications for this printer see page 67 The imaging drum has exceeded its useful life Print out a configuration page to verify the remaining life of the imaging drum If the panigi control panel displays i CHIT IT replace the imaging drum Chapter9 209 Color printing problems Printing black instead of color Problem Solution Color mode is not selected in your software application or printer driv
45. ordering 31 output 18 precautions 66 printing guidelines 69 recycling 239 selecting 66 sizes 67 trays configuring 41 types to avoid 69 weights 68 Paper Handling Menu values 41 paper handling menu items 41 Paper Jam Recovery enabling 176 paper jam recovery description 176 paper jams causes 177 front duplex drawer 184 locating 175 upper rear door 182 parallel cable connecting 128 illustration 128 ordering 32 specifications 128 parallel configuration 128 parallel interface disabling 62 parts ordering 31 250 PCL Printer Control Language 223 command syntax 225 commands 229 escape sequences 226 fonts selecting 228 PCL fonts selecting 119 permanent resources 221 pitch 122 PJL Printer Job Language 224 point size 122 PostScript Emulation typefaces 123 PostScript emulation font list 122 power requirements 235 PowerSave changing settings 59 description of 43 prepunched paper loading 79 print quality problems 194 print jobs controlling 23 74 output bins selecting 74 stopping 94 print media See envelopes See media See paper See transparencies printer accessories 31 adding memory 25 commands 24 components 21 22 configuration page interpreting 50 configuration page printing 49 connectivity 19 control panel 33 default settings 64 driver ordering 250 energy consumption 237 environmental features 19 feeding problems 185 fonts 18 in shared environment 18 incorrect output 212 input 18 inter
46. palettes for some raster image editor applications such as Adobe PhotoShop are available on the Web at http www hp com support Ij4550 Once connected select Downloads and Drivers ICC color profiles sRGB color swatches and printer drivers are also available at this Web address 112 Using color EN PANTONE Application Palettes are available for Adobe Illustrator 4 8 PageMaker 5 6 and 6 5 PhotoShop 3 5 5 CorelDRAW 6 9 Micrographics Designer 6 7 Macromedia Freehand 4 8 QuarkXpress as EPS files 3 3 4 04 Deneba Canvas 3 5 6 1 Fractal Design Painter 2 5 5 EPSF Charts TIFF Charts PANTONE Color Drive Text Format ASCII Raw PostScript File Adobe Acrobat Vector graphics such as company logos created in one of the above applications using palettes or applications preserving the PANTONE name can be imported into Microsoft Word PowerPoint or other MS Office applications To do this the color application must create an Encapsulated PostScript EPS file of the image for insertion as a file into the Office document using the insert file function Note Cutting and pasting from the clipboard will not work These tasks do not preserve the PANTONE name or the CMYK palette value EN Chapter4 113 Note Some of the PANTONE colors will not match exactly There are over 945 PANTONE colors in the PANTONE Matching System These colors were created using sixteen inks on a lithographic printing press
47. position 1 Use current PCL cursor position Font Selection Symbol Sets lt esc gt U etc 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonly used in Turkey 579L Wingdings Font Primary Spacing lt esc gt s P 0 Fixed 1 Proportional 232 PCL commands EN PCL Commands continued Primary Pitch lt esc gt s H Characters Inch Set Pitch Mode lt esc gt amp k S 0 10 4 12 elite 2 16 5 16 7 compressed Primary Height lt esc gt s V Points Primary Style lt esc gt s S 0 Upright solid 1 Italic 4 Condensed 5 Condensed Italic Primary Stroke Weight lt esc gt s B 0 Medium book or text 1 Semi bold 3 Bold 4 Extra Bold Color Text lt esc gt r3U 0 Black lt esc gt v S 1 Red r3U selects 2 Green RGB palette v S 3 Yellow selects 4 Blue foreground color 5 Magenta 6 Cyan Typeface1 lt esc gt s T Print the font list to find the command for each internal font 1Order the PCL PJL Technical Reference Package if you require symbol sets or want additional information EN Appendix B 233 234 PCL commands EN C Specifications Electrical speci
48. printer automatically returns to the state 64 Using the printer control panel EN Common printing tasks Overview This chapter helps you perform common printing tasks The chapter includes the following sections Selecting print media Printing on special media Controlling print jobs Configuring input trays Printing from Tray 1 multipurpose tray Printing from Tray 2 Printing from Tray 3 optional 500 sheet paper feeder Using the optional duplex printing accessory for two sided printing Special printing situations Stopping a print request Job retention features Printing with the optional HP Fast InfraRed Receiver EN Chapter 3 65 Selecting print media WWW CAUTION You can use many types of paper and other print media with this printer This section provides guidelines and specifications for selecting and using different print media Before purchasing any media or specialized forms in quantity verify that your paper supplier obtains and understands the print media requirements specified in the HP LaserJet Family Paper Specification Guide See Appendix D for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support Ij4550 When you connect select Manuals It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily This may be due to abnormal
49. printer control panel From here you can set the frequency at which the embedded Web server will check the printer status This page also displays consumable life levels and the input tray configurations e Configuration page This page displays the printer configuration page For more information about interpreting and printing the configuration page see page 49 e Supplies status page This page displays the levels of the consumables for the printer For more information about interpreting and printing the supplies status page see page 53 e Usage page This page displays the amount of each media type that has been used by the printer For more information about interpreting and printing the usage page see page 55 e Event Log page This page displays the printer s event log For more information about interpreting and printing the event log see page 56 Appendix E 261 Device Identification page This page displays the name asset number network address model number and serial number for this printer To set the name and asset number see the description of the Device Identification page under Device page set Device page set The device pages of the embedded Web server allow you to configure the printer from your PC The device pages can be password protected Always consult with your network administrator before changing the printer s configuration Configure Printer page Configure all printer setting
50. printer off and then on If this message persists call HP Support alternates with A temporary printing error occurred Clear the error by turning the printer off and then on If this message persists call HP Support EN Chapter 8 167 Printer control panel messages continued Message Description Recommended action alternates with An error has occurred where is indicated below X Description 1 Fan motor 1 malfunction 2 Fan motor 2 malfunction Clear the error by turning the printer off and then on If the problem persists call HP Support alternates with The upper front drawer may not be completely closed preventing a connection to fan motor 3 Verify that the upper front drawer is completely closed alternates with alternates with A temporary printing error occurred A temporary printing error occurred Clear the error by turning the printer off and then on If this message persists call HP Support Clear the error by turning the printer off and then on If this message persists call HP Support There is a printer firmware error Clear the error by turning the printer off and then on If the problem persists call HP Support Indicates a problem with internal memory indicates the location as follows Description Internal memory Memory in DIMM slot 1 Memory in DIMM slot 3 Clear the erro
51. printer output Software application problems Chapter9 173 Basic troubleshooting checklist If you are experiencing problems with the printer this checklist may help identify the cause of the problem Is the printer connected to power Is the printer in the F state Are all necessary cables connected Are any messages displayed on the control panel Were recently replaced toner cartridges installed correctly Was the pull tab on the cartridge removed Were recently installed consumable items fuser kit transfer kit imaging drum kit installed correctly Is the power switch standby button pushed in If you cannot find solutions to printer problems in this guide contact an HP service and support center See Support information on page 250 For additional information on installation and setup of the printer see the getting started guide for this printer 174 Solving problems with the printer EN Paper jam locations Use this illustration to troubleshoot paper jams in the printer For instructions on clearing paper jams see Clearing paper jams on page 178 Figure 9 1 Paper jam locations shown with the optional 500 sheet paper feeder and duplex printing accessory installed Input Tray 1 area Transfer belt area Input Tray 2 area Front duplex drawer area
52. provide the ability to place the printer anywhere on a network This eliminates the need to attach the printer directly to a server or a workstation and enables you to place the printer closer to your network users The printer control panel will have an additional menu EIO Menu if the printer is configured with EIO network cards HP JetDirect print servers HP JetDirect print servers network cards can be installed in one of the printer s EIO slots These cards support multiple network protocols and operating systems HP JetDirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location HP JetDirect print servers also support the Simple Network Management Protocol SNMP which provides network managers with remote printer management and troubleshooting through HP Web JetAdmin software Installation of these cards and network configuration should be performed by a network administrator Chapter6 129 WWW Available enhanced I O interfaces HP JetDirect print servers network cards provide software solutions for Novell NetWare Microsoft Windows and Windows NT networks Apple Mac OS LocalTalk UNIX HP UX and Solaris Linux Red Hat and SuSE Internet printing For a summary of available network software solutions refer to the HP JetDirect Print Server Administrator s Guide or visit HP Customer Care online at http www hp com support net_printing Net
53. return the printer to the state 60 Using the printer control panel EN Note EN Setting the I O timeout I O Timeout sets the number of seconds that the printer waits to receive additional data from the computer before switching I O ports The default setting for the printer is 15 seconds Setting the I O Timeout too high may cause a single I O port to remain active and prohibit data from being received through other ports Setting I O Timeout too low may result in missing characters out of order print jobs or other print problems To set the I O timeout 1 Press MENU until f 2 Press ITEM until 3 Press VALUE to increase or decrease the I O Timeout value Holding the key down will change the value more quickly 4 Press SELECT to save the setting Press GO to return the printer to the F state Chapter2 61 Disabling the high speed parallel interface This printer features a high speed bidirectional parallel interface The interface supports high and low speed access The high speed access may not be compatible with some computers Through the I O Menu you can enable and disable the high speed parallel interface The default setting is enabled To disable the high speed parallel interface 1 Press MENU until displays 2 Press ITEM until displays 3 Press VALUE until fi displays To enable high speed parallel interface set the value to Press SELECT to save the setting P
54. that is embossed or coated unless it is specifically recommended for use in this printer e Donotuse paper with cutouts or perforations other than standard 3 hole punched paper e Do not use multipart forms e Do not use paper with irregularities such as tabs or staples e Donot use letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 190 C 874 F for 0 1 second e Donotuse any media that produces hazardous emissions or that melts offsets or discolors when exposed to 190 C 374 F for 0 1 second e Do not use paper that has already been printed on or that has been fed through a photocopier e Do not use paper with a watermark if you are printing solid patterns e Do not use transparencies that are not specified for use with HP Color LaserJet printers WWW To order HP Color LaserJet printing supplies on the Web go to U S http www hp com go ljsupplies or Worldwide http www hp com ghp buyonline html EN Chapter3 69 Printing on special media WWW Note Use these guidelines when printing on special types of media To order HP Color LaserJet printing supplies on the Web go to U S http www hp com go ljsupplies or Worldwide http www hp com ghp buyonline html Transparencies When printing on transparencies use the following guidelines e To prevent transparencies from bonding together a
55. the data sent from a software application into the final colors that the printer will output The color map settings can be adjusted to Screen match or Vivid e Screen Match SRGB standard red green blue prints colors that are optimized to match RGB monitor colors Use this setting to more closely match the colors on your screen sRGB is a world wide color standard originally developed by HP and Microsoft as a common color language for monitors input devices scanners digital cameras and output devices printers plotters It is the default color space used for HP products Microsoft Operating Systems the World Wide Web and most office software sold today SRGB is representative of the typical Windows PC monitor today and the convergence standard for High Definition Television Note Factors such as the type of monitor you use and the room s lighting can affect the appearance of colors on your screen For more information see the Matching colors section earlier in this chapter 108 Using color EN EN The latest versions of Adobe PhotoShop CorelDRAW Microsoft Office and many other applications use SRGB to communicate color Most importantly as the default color space in Microsoft Operating Systems sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching sRGB com
56. the length of media you are loading 3 Slide the media width guides all the way open by squeezing the release latch 82 Common printing tasks EN EN 4 Load the media with the print side facing down into the tray 5 Verify that the media lies flat in the tray and that it fits under the metal tabs 6 Slide the media width guides in until they hold the media firmly in place without bending it 7 Insert Tray 2 into the printer Note Load prepunched paper as illustrated For two sided printing load the media with the front side facing up Chapter 3 83 Printing from Tray 3 optional 500 sheet paper feeder The printer supports an optional 500 sheet paper feeder Tray 3 Tray 3 attaches to the bottom of the printer and serves as the printer s base When the optional duplex printing accessory is installed the duplex unit must be positioned between the printer and the 500 sheet paper feeder The printer s internal sensors detect the presence or absence of Tray 3 and the printer control panel options automatically adjust to reflect the current configuration Figure 3 2 Tray 3 optional 500 sheet paper feeder 84 Common printing tasks EN Note EN The following are features of the 500 sheet paper feeder Tray 3 The tray has a capacity of 500 sheets of standard paper See Supported media weights and sizes on page 67 It is adjustable for specific media sizes with corresponding stop posi
57. the printer may look rough but they can still be used successfully on reflective type portable transparency projectors Chapter9 207 Noimage available No image available Dull or dark transparencies If the transparency colors are dull or dark ensure the transparencies meet the specifications for this printer part number C2934A for letter and C2936A for A4 The selected colors are undesirable when printed Select different colors in your software application or printer driver Spots and smudges appear in the background areas of transparencies when they are projected Oil from your hands can cause spots or smudges on transparencies Reprint the transparencies being careful not to touch the surface of the transparencies You are using a reflective overhead projector Use a standard overhead projector Rippled or wavy transparencies You are using transparencies that do not meet the specifications for this printer Use only transparencies that meet the media specifications for this printer see page 67 Incorrect image on transparencies This might occur even though the correct media is loaded in the correct tray Toner might not adhere to the media and an image might show up on pages where it isn t meant to appear For more information see Ghosting on page 203 208 Solving problems with the printer EN EN AaBbCe AaBbCc_ AaBoc AaBbCc_ AaBbC Repetitive defects
58. was opened The printer will warm up and return to the FERE state Note If these actions do not resolve the problem the printer will display an alternate jam message EN Chapter9 183 Clearing jams in the front duplex drawer area 184 Solving problems with the printer 1 Pull out the duplex drawer and place it on a flat surface 2 Remove media from the duplex drawer Rotate the thumbwheel to eject media Be sure to remove any torn pieces of media 3 Inspect inside the printer and remove media Be sure to remove any torn pieces of media 4 Close the duplex drawer The printer will return to the state within a few minutes Note If these actions do not resolve the problem the printer will display an alternate jam message EN Media handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Paper Specification Guide For media specifications for this printer see Supported media weights and sizes on page 67 Printer feeds multiple sheets Cause Solution The input tray is overfilled Remove excess media from the input tray The media is not under the tabs in the input tray Trays 2 and 3 Open the input tray and verify that the media is seated under the metal tabs Print media is sticking together Media does not meet the specifications for this printer Remove media flex it
59. 0 00 cece eee 70 Glossy paper 2 2 60 c cea 70 Colored paper 00 c cece ae 71 Envelopes os ccc0 ces ewes whe eG ee ee eee eee 71 Labels nude br owe eee Aula oud Ane cea Mee ee eed 72 Heavy paper 1 2 0 ee ee eee 72 Preprinted forms and letterhead 0 050 73 Recycled paper 2 c cece eee eee eee 73 Controlling print jobs 0 0 0 0 ccc ee 74 Selecting output bins 0 2 00 eee 74 Selecting media by type 000 eee eee 75 Configuring input trays s saasaa ee 76 Configuring Tray 1 as acassette 1 0 0 ee eee 76 Configuring Trays 2 and 3 by media type 77 Way PONY 20s ooo ad ponds eked he ge ede eee 77 Printing from Tray 1 multipurpose tray 0000 78 Loading media into Tray1 0 0 cee eee 78 Loading envelopes into Tray 1 20000 eee eee 80 EN EN Printing from Tray 2 1 eae 82 Loading media into Tray 2 2 0 c eee eee 82 Printing from Tray 3 optional 500 sheet paper feeder 84 Loading media into Tray 3 0 0 0 cee eee eee 86 Using the optional duplex printing accessory for two sided printing 89 Control panel settings for duplex printing 91 Options for binding duplex printing jobs 92 Special printing situations 0 000 eee 93 Printing a different first page 0 eee eee eee 93 Printing on custom size media
60. 168 pin non parity synchronous DRAM memory modules Extended Data Output EDO DIMMs are not supported You can install 64 or 128 MB DIMMs into either of the printer s available 168 pin DIMM slots Do not attempt to remove the DIMM in slot 1 see figure A 1 The DIMM in slot 1 is part of the printer s firmware Removing it will affect printer operation Do not remove the DIMM in slot 1 216 DIMM Installation EN Installing DIMMs EN To install a DIMM CAUTION To reduce the possibility of damage caused by static electricity always wear an electrostatic discharge ESD wrist strap or touch the surface of the antistatic package before handling DIMMs When handling the formatter board wear an antistatic wrist strap or frequently touch bare metal on the printer 1 Turn the printer off and wait for the fans to stop This will take a few minutes CAUTION Wait for the printer s fans to turn off before unplugging the printer 2 Disconnect all power and interface cables 3 Locate the formatter board in the upper left corner of the rear of the printer and loosen the six screws Appendix A 217 218 DIMM Installation 4 Slide out the formatter board and set it on a clean flat grounded surface 5 Align the connectors on the DIMM with the notches in the DIMM slot Insert the DIMM into the slot and then firmly push the DIMM lift locking levers into position Note Repeat step 5 f
61. 2 2 769 0500 Onsite Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 USA Phone 1 305 267 4220 M xico Hewlett Packard de M xico S A de C V Prolongaci n Reforma No 700 Lomas de Santa Fe 01210 M xico D F Phone 01 800 22147 Outside Mexico City Phone 01 800 90529 256 Warranty and support information Middle East Africa ISB HP Response Center Hewlett Packard S A Rue de Veyrot 39 PO Box 364 CH 1217 Meyrin Geneva Switzerland Phone 41 22 780 4111 Netherlands Hewlett Packard Nederland BV Startbaan 16 NL 1187 XR Amstelveen Postbox 667 NL 1180 AR Amstelveen Phone 31 020 606 87 51 Fax 31 020 547 7755 New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street PO Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support Phone 64 9 0800 733547 Customer Information Center Phone 64 9 0800 651651 Norway Hewlett Packard Norge A S Postboks 60 Sk yen Drammensveien 169 N 0212 Oslo Phone 47 2273 5600 Fax 47 2273 5610 Poland Hewlett Packard Polska Al Jerozolimskic 181 02 222 Warszawa Phone 48 22 608 7700 Fax 48 22 608 76 00 EN EN Russia AO Hewlett Packard 129223 Moskva Olimpiyskiy prospekt 16 Phone 7 95 916 9811 Fax 7 95 974 7829 Singapore Hewlett Packard Singapore Sales Pte
62. 45 J3111A HP JetDirect 600N for Ethernet 10Base T RJ 45 and 10Base 2 BNC and LocalTalk DIN 8 J3112A HP JetDirect 600N for Token Ring DB9 RJ 45 J4169A HP JetDirect 610N for Fast Ethernet 10 100 Base TX RJ 45 C4103A Infrared receiver dongle J4135A HP JetDirect connectivity card EIO for USB Serial LocalTalk EN Chapter1 31 Accessory Product Description Additional information number Cables C2947A 10 m 30 ft parallel cable IEEE 1284 compliant with a 25 pin DB male to a IEEE 1284C male C connector 92215N LocalTalk Cable Kit 92215S DIN 8 printer cable for Macintosh computers U S http www hp com go supplies or Worldwide http www hp com ghp buyonline html Reference materials 5090 3392 HP LaserJet Printer Family Paper Specification Guide 5021 0337 PCL PUJL Technical Reference Package 5967 0831 HP JetDirect Print Server Administator s Guide For downloadable manuals go to http www hp com support lj4550 When you connect select Manuals Localized font 5062 4667 Greek 1 MB DIMMs 5062 4668 Hebrew 5062 4669 Cyrillic 5062 4670 Arabic C4292A Traditional Chinese 8 MB C4293A Simplified Chinese C2419A Hangul Korean includes KS KSSM YS 90210 Japanese Hard disk drive C2985B Optional hard disk drive for additional storage Flash DIMM Permanent storage for fonts and forms C4286A 2 MB C4287A 4 MB 32 The HP Color LaserJet 4550 Series Printer
63. 5 Printer software Note Note Note Included with the printer is a CD ROM containing the printing system software The software components and printer drivers on this CD ROM help you use the printer to its fullest potential See the getting started guide for installation instructions For the latest information about the printing system software components view the ReadMe files on the CD ROM This section summarizes the software included on the CD ROM The printing system includes software for end users and network administrators operating in the following operating environments e Microsoft Windows 9x and 2000 e Microsoft Windows NT 4 0 e Apple Mac OS version 7 5 3 or greater e AutoCAD drivers versions 12 15 For a list of the network environments supported by the network administrator software components see page 130 The CD ROM also includes the drivers and font installer for Windows 3 x but there is no printing system for Windows 3 x 26 The HP Color LaserJet 4550 Series Printer EN HP Resource Manager This network administration software utility allows you to control the hard disk and flash memory features that are not found in the software drivers Use HP Resource Manager to do the following e Initialize the hard disk e Initialize flash memory e Download delete and manage fonts and macros across networks Note To download Type 1 fonts you must have Adobe Type Manager loaded on the computer and turne
64. 992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 1 0 kV Power Lines 0 5 kV Signal Lines FCC Title 47 CFR Part 15 Class A2 ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Hewlett Packard Company Boise Idaho USA June 1 2000 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company P O Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 242 Specifications EN Safety information WARNING EN
65. CT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 248 Warranty and support information EN HP Maintenance Agreements Note EN HP has several types of maintenance agreements that meet a wide range of support needs On site service agreements To provide you with the support level best suited to your system usage and support budget HP has on site service agreements with three response times Priority On Site Service is designed for production critical applications giving you four hour service response to your site for calls made during normal HP business hours Next Day On Site Service provides on site support by the next working day following your service request Extended coverage hours and extended travel beyond HP designated service zones are available for additional charges on most on site service agreements Weekly Volume On Site Service Agreement for organizations with many HP LaserJet printers provides economical scheduled on site coverage Designated for customer sites using 25 or more workstation products this service provides scheduled weekly repair vi
66. Carousel rotation failure Density sensor out of range Optional equipment not available Waste toner sensor malfunction OHT sensor malfunction Clear the error by turning the printer off and then on If the problem persists call HP Support 166 Printer control panel messages EN Printer control panel messages continued Message Description Recommended action A toner cartridge has been incorrectly installed Turn off the printer and open the top cover Locate the carousel brake release and press the metal tab with the end of a pen With your other hand push the carousel around to the position required to remove the toner cartridge If the carousel is still blocked after releasing the carousel break open the front drawers and push the carousel Remove the toner cartridge If the toner cartridge cannot be removed move the carousel until it comes loose Replace or reinstall the toner cartridge For instructions see U S http www hp com go lisupplies or Worldwide hitp www hp com ghp buyonline html The print engine is not communicating with the formatter Clear the error by turning the printer off and then on If the problem persists call HP Support alternates with A temporary printing error occurred Press Go The page containing the error will automatically be reprinted if jam recovery is enabled If the error does not clear turn the
67. Customer Care See HP Customer Care on page 250 e OS 2 PCL 5c 6 printer driver e OS 2 PS printer driver e Windows NT 3 51 PCL 5c Windows NT 3 51 PS e UNIX and Linux Model Scripts 28 The HP Color LaserJet 4550 Series Printer EN Other components and utilities This printer ships with several helpful software applications for Windows and Mac OS users as well as for Network Administrators These programs are summarized below Printing system software Windows Mac OS Network Administrator Software installer automates the printing system installation Online Web registration HP Reorder assistance software PostScript Printer Description files PPDs for use with the Apple LaserWriter 8 driver that comes with the Mac OS HP LaserJet Utility a printer management utility for Mac OS users HP Web JetAdmin a browser based system management tool Go to http www hp com go webjetadmin for the latest HP Web Jetadmin software HP Resource Manager a new network management tool described on page 27 HP JetDirect Printer Installer for UNIX available for download from http Awww hp com support net_printing HP JetSend communications HP JetSend is a technology from Hewlett Packard that allows devices to communicate with each other simply and directly HP JetSend is built into your printer allowing it to receive information from any HP JetSend
68. Not all of these colors are reproducible by a laser color printer because they are out of a laser printer s 4 color range gamut PANTONE calibrates HP printers to provide the closest match for all the colors we can reproduce and provide the colors closest to those we cannot reproduce This feature requires the use of the PostScript 3 Emulation printer driver It utilizes a function in the PostScript language for describing custom colors like PANTONE that is unique to PostScript and not present in the PCL data stream PANTONE colors are used mostly in publishing environments by applications such as QuarkXpress and Adobe InDesign that tend to use PostScript only 114 Using color EN EN Using fonts Overview This chapter provides information on various fonts The chapter includes the following sections e Using internal TrueType fonts Understanding printer default fonts Selecting fonts Printing a list of available printer fonts Using fonts in PostScript Emulation Using fonts on a network Adding support for accessory fonts to a printer driver Using special type effects Hewlett Packard custom font services Chapter5 115 Using internal TrueType fonts TrueType is a font format developed jointly by Microsoft Corporation and Apple Computer Inc Hewlett Packard has included 80 TrueType fonts with this printer and matching screen fonts for use within Windows You do not need to download t
69. Server or an optional hard disk drive an additional configuration page will print that provides interface configuration information Chapter2 49 Interpreting the printer configuration page The following sample illustrates a printer configuration page Figure 2 3 Printer configuration page 1 Printer information Lists the printer serial number PCL Emulated PostScript firmware revision total number of pages printed during the life of the printer and total number of color pages printed during the life of the printer Event log Lists the last five printer events including printer jams service errors and other printer conditions Installed personalities and options Lists installed options such as EIO cards DIMMs duplex printing accessory and 500 sheet paper feeder I O menu Lists the current settings of the I O menu items Configuration menu Lists the current settings of the configuration menu items Printing menu Lists the current settings of the printing menu items 50 Using the printer control panel EN EN 7 Memory Shows the total memory installed and the total memory available in the printer Also lists the memory allocation settings 8 Security Shows whether the printer control panel is locked or unlocked Also shows whether the printer control panel password is enabled or disabled 9 Paper trays Lists the size and type of media currently configured for
70. Top Margin lt esc gt amp LHE Number of lines Text Length bottom margin lt esc gt amp L F Number of lines from top margin Left Margin lt esc gt amp a L Column number Right Margin lt esc gt amp a M Column number from left margin Horizontal Motion Index lt esc gt amp k H 1 120 inch increments compresses print horizontally Vertical Motion Index lt esc gt amp L C 1 48 inch increments compresses print vertically Line Spacing lt esc gt amp L D lines per inch 1 2 3 4 5 6 12 16 24 48 Perforation Skip lt esc gt amp L L D Disable 1 Enable Cursor Positioning Vertical Position Rows lt esc gt amp a R Row number Vertical Position Dots lt esc gt p Y Dot number 300 dots 1 inch Vertical Position Decipoints lt esc gt amp a V Decipoint number 720 decipoints 1 inch Horizontal Position Columns lt esc gt amp a C Column number Horizontal Position Dots lt esc gt p X Dot number 300 dots 1 inch Horizontal Position lt esc gt amp a H Decipoint number 720 decipoints Decipoints 1 inch EN Appendix B 231 PCL Commands continued Programming Hints End of Line Wrap lt esc gt amp S C 0 Enable 1 Disable Vector Graphics Switching Enter PCL Mode lt esc gt A 0 Use previous PCL cursor position 1 Use current HP GL 2 pen position Enter HP GL 2 Mode lt esc gt B 0 Use previous HP GL 2 pen
71. Ware networks When using Novell NetWare products with an HP JetDirect print server Queue Server Mode provides improved printing performance over Remote Printer Mode The HP JetDirect print server supports Novell Directory Services NDS as well as bindery modes For more information see the HP JetDirect Print Server Administrator s Guide For Windows 9x Windows NT 4 0 and Windows 2000 systems use your printer installation utility for printer setup on a NetWare network Windows and Windows NT networks For Windows 9x Windows NT 4 0 and Windows 2000 systems use your printer installation utility for printer setup on a Microsoft Windows network The utility supports printer setup for either peer to peer or client server network operation 130 Printer Interfaces EN Note EN AppleTalk Networks Use the HP LaserJet Utility to set up your printer on an EtherTalk or LocalTalk network For more information refer to the HP JetDirect Print Server Administrator s Guide included with the printers equipped with the HP JetDirect print server LocalTalk configuration The LocalTalk interface enables you to print directly from a standalone Apple Macintosh computer or from a Macintosh computer on a LocalTalk network For specific information on configuring your computer and printer to print through a LocalTalk interface refer to the printer s getting started guide and the HP JetDirect Print Server Administrator s Guide Macintosh DIN 8
72. ackard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Trademark Credits Adobe Acrobat PostScript and Adobe Photoshop are trademarks of Adobe Systems Incorporated Arial is a U S registered trademark of the Monotype Corporation CompuServe is a U S trademark of CompuServe Inc CorelDRAW is a trademark of Corel Corporation or Corel Corporation Limited Microsoft is a U S registered trademark of Microsoft Corporation Netscape Navigator is a U S trademark of Netscape Communications Corporation PANTONE Pantone Inc s check standard trademark for color TrueType is a U S trademark of Apple Computer Inc UNIX is a registered trademark of the Open Group Windows MS Windows and Windows NT are U S registered trademarks of Microsoft Corporation EN Contents Quick access to printer information 0000 cee eae 2 World Wide Web links 0000 0c eee eee 2 User guide linkS 2 0 cee eee ees 2 Contents Where to look for more information 2 2000000 12 Setting up the printer 2 2 2 0 0 eee 12 Using the pri
73. aded vertical streaks e The message appears on the printer control panel Print out a configuration page to verify the remaining life of the transfer belt Replace the transfer belt if necessary The moisture content of your paper is uneven or too low Use paper from a different source or from an unopened ream of paper Some areas of the paper reject toner Use paper from a different source or from an unopened ream of paper e Your paper is excessively rough Use a smoother xerographic paper e The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer see page 67 e Media does not meet the specifications for this printer see page 67 The printer is operating in excessively humid or dry conditions Verify that the printing environment is within humidity specifications see page 235 J ior T message is displayed on the printer control panel replace the appropriate toner cartridge If the problem persists call for service e Excess toner may have been deposited on the transfer belt Use a lint free cloth to clean any excess toner from the transfer belt surface e The cap on the ITB lift mechanism might be missing EN Chapter9 201 Toner smear e AGBE e AGBR AaBk There is excess toner on the paper Re
74. all 800 340 2445 U S only or visit the HP LaserJet Supplies website at http www hp com ljsupplies planet_index html e Non U S Recycling Returns Non U S customers should call the local HP Sales and Service Office for further information regarding availability of the HP Planet Partners LaserJet Toner Cartridge and Consumables Recycling Program Paper tThis printer is suited for the use of recycled papers according to DIN 19 309 when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specification Guide EN www See Appendix D for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support j4550 When you connect select Manuals The user guide is provided on CD ROM which allows the same high quality information to be provided without consuming the large quantities of energy and natural resources required to produce traditional paper manuals To ensure longevity of your HP LaserJet printer HP provides the following e Extended Warranty HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a three year period from date of the HP product purchase HP SupportPack must be purchased by the customer within 90 days of the HP product purchase www Information on HP SupportPack is available on the Web at http www hp com under the HP Servi
75. ates Ozone Emissions This product has been designed to minimize ozone emissions and avoid the need for an ozone filter CFC Usage Class U S Clean Air Act stratospheric ozone depleting chemicals chlorofluorocarbons CFCs for example have been eliminated from the manufacturing sites that produce this printer This practice coincides with the 1987 Montreal Protocol on Substances that Deplete the Ozone Layer and its subsequent amendments CFCs are not used in manufacturing of the packaging This HP LaserJet printer design reduces Energy Consumption Energy usage drops significantly from printing mode to PowerSave mode Paper Use The printer s optional duplex printing accessory provides two sided printing reducing paper usage and the resulting demands on natural resources The design of this HP LaserJet printer facilitates the recycling of Plastics Major plastic parts have markings that enhance the ability to identify plastics for recycling purposes at the end of the printer s life HP Toner Cartridges Photoconductive Drum In many countries regions this product s toner cartridge drum can be returned to HP at the end of its useful life A prepaid shipping label and instructions on how to return the toner cartridge drum are included with the replacement toner cartridge drum If your country region is not listed in the replacement s brochure call your local HP Sales and Service Office for further instructions
76. ator on the HP Fast InfraRed Receiver lights up and after a short delay the printer status panel displays If the status indicator does not light up realign the HP Fast InfraRed Receiver with the FIR port on the sending device resend the print job and maintain the alignment of all devices If you have to move the equipment for example to add paper make sure that all devices remain within the range of operation to maintain the connection Chapter 3 103 Note If the connection is interrupted before your print job is complete the HP Fast InfraRed Receiver status indicator turns off You have up to 40 seconds to correct the interruption and continue the job If the connection is resumed within this time the status indicator lights up again The connection is permanently broken if the sending port is moved out of operating range or if anything passing between the ports blocks transmission for more than 40 seconds This block could be a hand paper or even direct sunlight Depending on the size of the job printing with the HP Fast InfraRed Receiver may be slower than printing with a cable connected directly to the parallel port Interrupting and resuming printing The job interrupt and resume feature lets a user temporarily stop a job that may be currently printing in order to print another job using the FIR port When the new job is finished printing the interrupted job resumes printing A user can only interrupt jobs that
77. bined with HP ColorSmart II improves the user s ability to match colors between the printer the PC monitor and also other input devices scanner digital camera automatically without the need to become color experts Vivid enhances the saturation of the printed colors to produce a vivid color appearance For more information see your printer driver online Help Chapter4 109 Four color printing CMYK Cyan magenta yellow and black CMYK are the inks used by a printing press It is often called four color printing CMYK data files are typically used by and originate from graphic arts printing and publishing environments The HP Color LaserJet 4550 series printer is optimized to print RGB colors for a good match to the screen but will also accept CMYK colors through the PostScript printer driver By default the HP Color LaserJet 4550 series printer interprets CMYK data according to the Standard Web Offset Press SWOP standard This standard defines how a particular set of CMYK inks should behave The printer performs a SWOP color map and internal half tones to emulate a SWOP CMYK press Emulations for Dainippon Press DIC and Euro standard CMYK inks used in the Far East and Europe are also available and can be selected from the printer driver 110 Using color EN Matching PANTONE colors Note EN The PANTONE Matching System colors are specified as CMYK colors as supported in many graphics software applications Thi
78. ble item is installed incorrectly causing repeated jams You are reloading paper that has already passed through a printer or copier Verify that the consumable item is correctly installed Do not use media that has been printed or copied An input tray is loaded incorrectly Remove any excess media from the input tray Press media down in the input tray so it fits below the tabs and within the media width guides See Chapter 3 for instructions on loading media Print media is skewed and jams Input tray guides are not adjusted correctly Adjust input tray guides so they hold media firmly in place without bending it Print media is binding or sticking together Remove media flex it rotate it 180 degrees or flip it over Reload media into the input tray Do not fan media Media size specified in software does not match the input tray s media size configuration Verify that the media size selected in your software application or printer driver matches the media size specified in the printer control panel for the tray you are printing from Print media is in poor condition Replace the print media Printer consumable items have reached the end of their useful life Check the printer control panel for messages prompting you to replace consumable items or print a configuration page to verify the remaining life of the consumable items See Chapter 3 for information on consumable items
79. cal The blade on the toner cartridge can develop notches over time If you observe severe notching replace the toner cartridge As the imaging drum gets older the charge roller doesn t charge the imaging drum as well as it used to If you notice buildup or contamination on the charge roller replace the imaging drum Black lines The toner cartridge is defective and should be replaced The toner cartridge is not installed properly Reinstall the toner cartridge The fusing assembly is contaminated or damaged Replace the fuser kit The imaging drum is damaged or the waste toner collection in the drum is full Replace the imaging drum 198 Solving problems with the printer EN Blank pages or missing a color e Your software application is sending an extra page eject command e Verify that a separator page is not enabled in the printer driver by accessing the driver properties e Check to verify that an extra page has not been inserted within the document e There is a problem with the network configuration Some sharing devices on networks may generate a blank page as a separator e Check with the network administrator e The printer may be feeding two or more pages at once because the paper is difficult to separate e The sealing tape has been left in the toner cartridge Remove the sealing tape from the toner cartridge color that is missing from the printed image e The toner cartridge is empty or
80. ces and Support section International customers can contact the nearest HP authorized reseller about this service e Spare Parts and Consumables Availability Spare parts and consumable supplies for this product will be made available for at least five years after production has stopped EN Appendix C 239 Regulatory statements Note FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase separation between equipment and receiver connect equipment to an outlet on a circuit different from that to which the receiver is located consult your dealer or an experienced radio TV technician Any changes or modifications to the printer
81. choose printing selections from menus within the software application These selections override the selections on the printer control panel Select printer settings using the printer control panel You can also control the printer through the keys and menus of the printer control panel Changing these settings affects all print jobs If you are sharing the printer coordinate control panel changes with other users For more information see Chapter 2 Software application and printer driver settings override printer control panel settings Chapter1 23 Note Select printer settings remotely with the embedded Web server If you have a Web browser you can use the printer embedded Web server to control printer settings To access the embedded Web server open your browser and enter the printer IP address or the printer host name You can print a configuration page from the control panel to determine the printer address or hostname The embedded Web server allows complete remote control panel functionality Refer to Appendix E for details on how to use the embedded Web server To use the embedded Web server you must have an IP based network and a Web browser The embedded Web server can be used with Microsoft Internet Explorer 4 or above and with Netscape Navigator 4 and above IPX based printer connections are not supported by the embedded Web server Enter printer commands directly into files Some software applications allow y
82. color values for the printer based on color tables developed to provide the best possible match for each specific PANTONE color within the printer s color gamut No special actions are necessary in the application program or the driver to enable this feature You have the option of turning off Automatic PANTONE calibration if you want to use application generated color values rather than HP generated color values Chapter4 111 Note WWW To turn off Automatic PANTONE calibration e In Windows go to Properties Advanced and then Printer Features On a Macintosh go to the CMYK Inks page of the driver interface Applications known to generate PostScript files with graphic objects preserving the PANTONE name are listed below Adobe Illustrator 7 and 8 Adobe PageMaker 6 5 CorelDRAW 7 8 and 9 Deneba Canvas 5 Macromedia Freehand 7 and 8 Micrografx Designer QuarkXpress 3 and 4 Subsequent versions of Deneba Canvas no longer generate compatible PANTONE names Microsoft Publisher 2000 adds support for PANTONE colors but does not preserve the PANTONE name necessary for this feature to work The Automatic PANTONE calibration feature only applies to vector graphics not picture raster data such as scanned images and TIFF files Adobe PhotoShop for example being a raster image editor is not on the above list of applications that support the Automatic PANTONE calibration feature PANTONE
83. cover firmly A printer message other than on the printer control panel appears See Chapter 8 for troubleshooting information The interface cable is not correct for this configuration Select the correct interface cable for your configuration See Chapter 6 for more information on printer interfaces The interface cable is not securely connected to both the printer and the computer Disconnect and reconnect the interface cable The printer is not configured correctly See Chapter 6 for configuration information The interface configurations on the printers configuration page do not match the configurations on the host computer Configure the printer to match your computer configuration Your computer is not working properly Try using an application that you know works properly to check your computer or in DOS type Dir gt Prn atthe DOS prompt The computer port that the printer is connected to is not configured or is not working properly Run another peripheral connected to this port to check the port operation The printer has not been correctly named for your network or Macintosh computer Use the appropriate utility to name the printer on the network For Macintosh computers name the printer from within the Chooser menu EN Chapter9 191 Unable to select the printer from the computer Cause Solution If you are using a switch box t
84. cript Emulation 00000 123 Using fonts on a network 0 00 eee 124 Guidelines for printing with different fonts 124 Adding support for accessory fonts to a printer driver 125 Using special type effects 0 00 eee eee eee 125 Hewlett Packard custom font services 2 0 000 126 Contents 7 8 Contents 6 Printer Interfaces OVENWIOW a iega deah bei b hia ee va nide bee ensan 127 Parallel configuration 0 0 0 00 0 tee 128 Enhanced I O EIO configuration 0 000 ea eee 129 HP JetDirect print servers 00 000 eee 129 Available enhanced I O interfaces 0 000 130 NetWare networks 0 0 00 eee ee 130 Windows and Windows NT networks 55 130 AppleTalk NetworksS 00 00 cece eee eee 131 UNIX Linux networks 0 0000 0c ee 132 Setting network security on the printer 132 Configuring the printer for the network at the printer control panel 0 0 0 eee 133 Configuring Novell NetWare frame type parameters 133 Configuring TCP IP parameters 00000 eee 135 Disabling network protocols optional 138 7 Consumables and cleaning OVOCIWIOW aa dui decid iad Shed oe adeeb onal Gemiadedss 141 Making room around the printer for replacing consumables 142 Consumable replacement guidelines 143 Approximate replacement inte
85. d environments The printer control panel functions essentially the same in shared printer environments as it does when connected to a standalone computer If problems occur contact your network administrator Because your printer is shared with other users adhering to the following guidelines will help ensure successful printer operation e Consult your system administrator before making changes to control panel settings Changing control panel settings could affect other print jobs Coordinate with other users before changing the default printer font or downloading soft fonts Coordinating these operations conserves memory and avoids unexpected printer output e Be aware that switching printer personalities such as Emulated PostScript or PCL affects the printed output of other users Note Your network operating system may automatically protect each user s print job from the effects of other print jobs Consult your system administrator for more information EN Chapter 2 57 Changing printer control panel configuration settings By using the printer control panel you can make changes to general printer configuration default settings such as PowerSave Time printer personality language and jam recovery CAUTION Hewlett Packard recommends that configuration settings be changed only by a system administrator Configuration settings very seldom need to be changed To change printer control panel configuration settings
86. d on HP Resource Manager is included on CD ROM with the HP Color LaserJet 4550HDN printer However if you order the hard disk as an optional accessory you can download the HP Resource Manager utility from the Web The HP Resource Manager utility is not available for the Macintosh www Download the HP Resource Manager utility from htto Awww hp com cposupport and type HP Resource Manager in the Quick Find box EN Chapter1 27 Note WWW Printer drivers Printer drivers access the printer features and allow the computer to communicate with the printer The following printer drivers are included with the printer Operating system PCL 5c PCL 6 PS Windows 3 1x A JY Windows 9x JY JY JY Windows NT 4 0 JY JY JY Windows 2000 WA J s Macintosh OS J a Not all printer features are available from all drivers or OSs See the online Help in your driver for availability of features The OS 2 drivers are available from IBM and are packaged with OS 2 They are not available for Traditional Chinese Simplified Chinese Korean and Japanese If your system didn t automatically check the Internet for the latest drivers during the installation of the software download them from http www hp com support lj4550 Once connected select Downloads and Drivers to find the driver you wish to download Additional drivers The following drivers are not included on the CD ROM but are available from the Internet or from HP
87. defective Replace the toner cartridge color that is missing from the printed image Character voids e Use paper that meets HP paper specifications see page 67 e The surface of the media is too rough or the media s surface is too smooth for proper toner adhesion e The media you are using is to heavy for the printer and the toner is not fusing to the media e Printing is on the wrong side of the paper e The transparencies are not designed for proper toner adhesion Only use transparencies designed for HP Color LaserJet printers e The humidity content of your media is too high or too low Try a freshly opened ream or try a different type of paper EN Chapter9 199 AacBbCoe AGBLCS AGBRCS AaBbooe AGBECS AaBboo AabbCc AaBbbCc AabbCc AaBoCc AQBdCc Distorted image e The paper does not meet HP paper specifications or is stored improperly See page 67 The printer operating environment does not meet HP specifications see page 235 Dropouts e The paper does not meet HP paper specifications See page 67 The printers operating environment does not meet specifications see page 235 e The print density is set incorrectly Change to a darker setting and retry printing e The humidity content of your media is too high or too low Try a freshly opened ream or try a different type of paper 200 Solving problems with the printer EN Faded print faded areas or f
88. duplex printing See Supported media weights and sizes on page 67 Configuring Tray 1 as a cassette Tray 1 is designed to accommodate printing on a variety of media types To configure Tray 1 as a cassette 1 Press MENU until displays Press ITEM until displays Press VALUE until displays Press SELECT to save the setting Press ITEM until 7 displays Press VALUE until the proper media size displays Press SELECT to save the setting Press ITEM until 7 displays O ON OO a FF WO DN Press VALUE until the proper media type displays o Press SELECT to save the setting _ _h Press Go to return the printer to the state 76 Common printing tasks EN Note EN Configuring Trays 2 and 3 by media type Trays 2 and 3 are cassette style trays You can select them by media size and type through your software application or the printer driver Tray 2 has an internal media size sensor and does not need to be configured on the printer control panel for media size The media size knob on the side of Tray 3 must be set to the correct media size To configure Trays 2 or 3 1 Press MENU until F 2 Press ITEM until configuring Tray 3 ee Press VALUE until the proper media type displays Press SELECT to save the setting 5 Press Go to return the printer to the state Tray priority When all trays have the same size and type media loaded the printer pull
89. e Consumables that are beyond their life e Improper consumable storage If the problem persists e Printa configuration page to check the life of the consumables Replace any consumable that is past its rated life e Banding is more visible in some halftone patterns than others If the defect occurs only once on a letter or A4 size sheet try printing the pattern on a legal or A3 size sheet e Observe the following from the test sample e Check to see if the defect spans all color planes e If the defect is in all color planes does the defect produce a straight line through all color planes or does it move from one color plane to the next e f the defect moves from one color plane to the next measure the amount it moves This movement amount is called the procession Keep in mind the print order is K M C Y Measure the procession from K to M or M to C not K to C CAUTION Do not expose the imaging drum to light for more than 15 seconds The drum is light sensitive and exposure to light can cause permanent damage EN Chapter9 197 Noimage available Noimage available AaBiCc AaBhCc AaBhCc AaBiyCc AaBiCc Banding horizontal The imaging drum may have been exposed to light and will need to be replaced The transfer belt may accumulate excess toner on its rollers causing a random mechanical banding If you notice buildup on the rollers replace the transfer kit Banding verti
90. e 194 e Image defects troubleshooting see page 196 e Overhead transparency defects See page 207 Repetitive image defects Repetitive defects are defects that occur on the page Most repetitive defects are caused by problems with one of the following e Developer roller e Fuser e Charge roller e Imaging drum e Cleaning roller e Transfer belt Transfer roller Do not expose the imaging drum to light and be careful not to scratch or get fingerprints on the drum surface during cleaning Do not blow on the imaging drum Image defect ruler The image defect ruler is a tool that can be used to find the printer component that is causing a repeating image defect To use the image defect ruler print it on a transparency Then place the ruler over the printed page containing the image defect 194 Solving problems with the printer EN Image defect ruler First occurrence of print defect Color toner cartridge 30 mm 1 2 in Black toner cartridge 37 mm 1 5 in Transfer belt 40 mm 1 6 in Transfer roller 53 mm 2 1 in Fuser 131 mm 5 2 in Imaging drum 152 mm 6 in EN Chapter9 195 Image defects For more information on a specific image defect see the page numbers below each image in the table below Image defect table Background scatter see page 197 Banding and horizontal lines see page 197 AaB AaB AaB AaB AaB Black lines see page 198 Blank pa
91. e next print job Attention messages Attention messages inform you that some action must be taken such as adding paper or clearing a paper jam For certain errors the printer continues printing without user intervention If i is set to GH in the configuration menu the printer will automatically attempt to return online Critical error messages Critical error messages inform you of a device failure You can clear some of these messages by turning the printer off and then on These messages are not affected by the RUTE setting Ifa condition persists service is required 152 Printer control panel messages EN Printer control panel messages The following table lists the printer control panel messages for this printer Printer messages with numeric prefixes are listed in numerical order Printer messages without numeric prefixes are listed in alphabetical order Note Except when the printer is initially turned on messages are displayed in the display language selected in the printer control panel such as English French or Spanish Printer control panel messages Message Description Recommended action Displayed for approximately 5 seconds when a user attempts to modify a menu value while control panel locking is enabled No action required The duplex printing accessory is not correctly installed Verify that the power cord is connected to the duplex printing accessory and t
92. each input tray Also lists the current Tray 1 mode A4 letter override setting and default size setting 10 Density settings Lists the current density settings Chapter2 51 Supplies status page The supplies status page illustrates the remaining life for the following printer consumables and kits toner cartridges all colors drum kit transfer kit fuser kit It also lists useful printer information including the total number of pages printed in monochrome and in color the printer serial number and the part numbers for the supplies To print the supplies status page On the printer control panel press MENU until MEHL displays Press ITEM until displays Press SELECT to print the supplies status page After the process is completed the printer will return to the state 52 Using the printer control panel EN Interpreting the supplies status page The following sample illustrates a supplies status page Other Supplies Information HP mart Nunes anma O Figure 2 4 Supplies status page Print cartridge information 1 2 3 4 Black TonerGauge Cyan TonerGauge Magenta TonerGauge Yellow TonerGauge Other supplies information 5 6 7 Imaging drum kit Transfer kit Fuser kit Printer information 8 EN Printer usage totals Chapter 2 53 Usage page The usage page lists a page count for each size of media that has passed through the printer This page c
93. echnical and product information on HP products To subscribe to this quarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong SAR Indonesia Malaysia or Singapore call Mentor Media at 65 740 4477 To locate HP authorized Dealers call 1 800 743 8305 U S or 1 800 387 3867 Canada HP Service Agreements Call 1 800 835 4747 U S or 1 800 268 1221 Canada Extended Service 1 800 446 0522 EN Appendix D 251 HP Customer Care options worldwide In addition to the phone numbers listed below this guide contains worldwide sales and service addresses and phone numbers for countries regions not listed here HP Customer Care Centers Worldwide Customer Support and Product Repair Assistance for the U S and Canada Call 1 208 323 2551 Monday through Friday from 6 am to 6 pm Mountain Time free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling If you know your printer needs repair call 1 800 243 9816 to locate your nearest HP authorized service provider or call 1 208 323 2551 for HP centralized service dispatch Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 2 50 per minute U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday through Friday from 7 am to 6 pm Mountai
94. ect any printer rollers e Forms and letterhead should be sealed in a moisture proof wrapping to prevent changes during storage e Before you load preprinted paper such as forms and letterhead verify that the ink on the paper is dry During the fusing process wet ink can come off of preprinted paper Recycled paper This printer supports the use of recycled paper Recycled paper must meet the same specifications as standard paper See the HP LaserJet Family Paper Specification Guide Hewlett Packard recommends that recycled paper contain no more than 5 percent ground wood See Appendix D or http Awww hp com support li4550 for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support Ij4550 When you connect select Manuals Chapter 3 73 Controlling print jobs Among the aspects of a print job that you can control are the tray from which the printer pulls media the bin to which you send the job and the configuration for type and size of media for each tray You can control print jobs through the printer driver your software application or the printer control panel CAUTION To avoid affecting print jobs of other users whenever possible make printer setup changes through your software application or the printer driver Printer setup changes made through the control panel become default settings for subsequent jobs Changes made through an application o
95. ed into the requested tray Load the specified media type and size into the requested tray Press Go to override this request and cause the page to be printed on different media The specified tray is not completely closed Close the specified tray EN Chapter 8 161 Printer control panel messages continued Message Description Recommended action Media has been loaded into the specified tray The most recently configured media size will be displayed with an asterisk next to it Press V ALUE to view all the possible media sizes Press SELECT to display the current media size Press Go to remove the message Media has been loaded into the specified tray The most recently configured media type will be displayed with an asterisk next to it Press VALUE to view all the possible media types Press SELECT to display the current media type Press Go to remove the message Memory or file system failures would not allow a mopy job to occur Only one copy will be produced Memory or file system failures would not allow a stored job to occur Install additional memory in the printer Install a hard disk in to the printer If a hard disk is installed delete previously stored print jobs There is unsupported print media in the specified tray Remove the unsupported media size from the specified tray The printer is reinitializing The
96. er Select color mode instead of grayscale or monochrome mode in your software application or printer driver The correct printer driver is not selected in your software application Select the correct printer driver The printer is not properly configured Verify the printer configuration by printing a configuration page No color appears on the configuration page Consult your service representative Missing color or incorrect shade Problem Solution Your media does not meet the specifications for this printer See the HP LaserJet Printer Family Paper Specification Guide See Appendix D or http www hp com support j4550 for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support jJ4550 When you connect select Manuals You are operating the printer in excessively humid conditions Verify that the printer s environment is within humidity specifications The toner density sensor may need cleaning 7 Clean the toner density sensor see Cleaning the toner density sensor on page 149 210 Solving problems with the printer EN Inconsistent colors after loading toner Problem Solution Another toner color may be low Check the printer control panel for a 7 iid message and replace the toner cartridge if necessary Toner cartridges may be improperl
97. er of the tray 86 Common printing tasks EN EN Squeezing the release latch slide the media width guides all the way open Load the media into Tray 3 with the print side facing down Do not overfill the tray Slide the media width guides in until they hold the media firmly in place without bending it Verify that the media lies flat in the tray and that it fits under the metal tabs Chapter3 87 88 Common printing tasks 8 Set the media size knob on the side of the tray to the size of the media loaded in the tray 9 Insert Tray 3 into the printer 10 Verify that the printer driver is configured to recognize Tray 3 For instructions see the online Help for the printer driver Note Load prepunched paper with holes toward the side of the tray as illustrated For two sided printing load media with the front side facing up EN Using the optional duplex printing accessory for two sided printing The optional duplex printing accessory figure 3 3 enables you to print on both sides of a page In two sided printing known as duplex printing or duplexing the back side of the page is printed first Then the page is sent through the duplex printing accessory where it is flipped over and sent back through the printer for printing on the front Note Although the printer detects the presence of the duplex printing accessory you must still specify duplex options in yo
98. f a job and then print the additional copies To permanently store the job and prevent the printer from deleting it when space is needed for something else select the Stored Job option in the driver Printing the remaining copies of a held job The user can print the remaining copies of a job held on the printer s hard disk from the control panel 1 Press MENU repeatedly until 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT to select the job appears 4 Press VALUE until the desired number of copies appears 5 Press SELECT to print the job Chapter 3 97 Note Note Deleting a held job When a user sends a proof and hold job the printer automatically deletes that user s previous stored proof and hold job If there is not a proof and hold job already stored for that job name and the printer needs additional space the printer may delete other stored proof and hold jobs starting with the oldest one If you turn the printer off and then back on all quick copy proof and hold and private jobs are deleted A stored proof and hold job can also be deleted from the control panel 1 Press MENU repeatedly until appears 2 Press ITEM u
99. f media rather than by the input tray source you must first configure a printer tray for the media type you are using and then specify that media type in the printer driver Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use For example if a tray is configured for letterhead and you specify in your driver to print on plain paper the printer will not pull the letterhead from that tray Instead it will pull from a tray that has plain paper loaded and that has been configured for plain paper on the printer control panel Chapter 3 75 Configuring input trays This printer allows you to configure input trays by type and size This allows you to load different media types and sizes in the printer s input trays and then request media by type or size e When the printer is used as a standal it might be beneficial to configure the printer as In this mode if media is loaded in Tray 1 and no other tray is specified media will be pulled from Tray 1 regardless of the type or size of media loaded in the tray e print When the printer is used in a net ork e environme ight be beneficial to configure Tray 1 as In this mode the tray acts as a cassette owe rey and can then be configured for media type and size Note If using the duplex printing accessory when Tray 1 is in F T mode be sure that the media loaded meets the specifications for
100. f the font measured in points and is used to describe scalable fonts ESC Sequence Escape Sequence a PCL command is used to select the designated font Fill in Pitch or Point Size and Symbol Set in the boxes as required The escape sequence contains a shaded box followed by v or h This indicates that you must enter the point size for example 14 25v or pitch for example 12 00h Font The number you use to select internal or downloaded soft fonts from the control panel The source of the font is also listed Note Do not confuse the font number with the soft font ID Font ID The identification number you assign to soft fonts when you download them through your software See the PCL PJL Technical Reference Package for instructions on downloading fonts See page 32 for ordering information The font list for PostScript Emulation displays all fonts installed in the printer s firmware Although the characters are listed in only one size you can scale the typefaces to any size 122 Using fonts EN Using fonts in PostScript Emulation The printer is configured with 80 scalable fonts that are available for PCL and PostScript Emulation The printing system installer on the CD ROM installs 80 fonts on your PC for use by any software application EN Chapter5 123 Using fonts on a network Consult with your network administrator or with other network users before using the printer control panel to change the
101. f your software application does not allow you to select fonts through its menus you can select PCL TrueType fonts through the printer control panel Only one font can be selected for a particular print job A font selected through the printer control panel becomes the default font for all subsequent print jobs You must specify several items when selecting a font through the printer control panel These items are listed on the printer s font page and include the font source the font number the point size or pitch a symbol set A font request from a software application overrides font settings in the printer control panel Chapter5 119 To select PCL default fonts through the printer control panel 1 Print a list of available PCL printer fonts For instructions see Printing a list of available printer fonts on page 121 2 On the printed font list locate the font source and number that correspond to the font you wish to use Press MENU until displays 4 Press ITEM until F displays 5 Press VALUE until the font source displays The following sources are available T n n 1 2 3 6 Press SELECT to save your selection An asterisk appears next to your selection Press ITEM until F displays Press VALUE until the correct font number displays Press SELECT to save your selection An asterisk appears next to your selection 10 Press ITEM until F displays or for proportio
102. face settings changing 44 languages 60 maintenance 141 memory 18 20 95 memory adding 25 216 memory managing 25 memory resetting 63 messages 145 153 network security 132 output problems 212 paper handling 18 parallel cable 128 parallel interface disabling 62 PCL commands 223 229 performance 18 personalities supported 18 personalities switching 60 EN power requirements 235 resetting factory defaults 64 response problems 189 settings 43 settings selecting 23 shared environment 18 shared environments 57 software ordering 250 supplies 31 troubleshooting 49 warranty 247 Printer Control Language PCL command syntax 225 commands 223 229 escape sequences 226 fonts selecting 228 printer driver settings 23 verifying 125 printer fonts See fonts printer interfaces parallel configuration 128 Printer Job Language PJL 224 printer messages See error messages printer personalities 60 printer problems See troubleshooting printing See also color printing See also duplex printing color using 105 controlling print jobs 23 envelopes 80 font guidelines 124 internal TrueType fonts 116 on custom size media 93 on letterhead 93 printer default fonts 117 problems 210 selecting fonts 118 selecting symbol sets 118 stopping a print job 94 using Tray 3 84 using type fonts 116 Printing Menu descriptions 42 items 42 selections 42 problems See error messages See troubleshooting product 237 acoustic emissions 236 cus
103. fications 110 Volt Models 220 Volt Models Power Requirements 100 127V 10 220 240V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Minimum recommended 10 2 Amps at 120V 5 1 Amps at 220V circuit capacity for typical product Average power consumption Watts During printing 470 W 480 W During standby 80 W 90 W PowerSave Time mode 28 W 28 W Off ow ow Note PowerSave default activation time is 30 minutes This information is preliminary See http www hp com support lj4550 for current information EN Appendix C 235 Operating environment specifications Temperature Recommended 20 to 26 C 68 to 79 F Allowed 15 to 30 C 59 to 86 F Humidity Recommended 20 to 50 RH Allowed 10 to 80 RH Altitude Allowed 0 to 3100 m 0 to 10 000 ft Acoustic emissions Operation Position Per ISO 9296 DIN 45635 T 19 Printing Lpa 56 dB A Standby Lpa 48 dB A Bystander 1m Per ISO 7779 DIN 45635 T 19 Printing Lpa 52 dB A Standby Lpa 44 dB A Sound Power Per ISO 9296 Printing Lwap 6 7 bels A Standby Lwap 6 0 bels A 236 Specifications EN Environmental product stewardship program EN Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment This HP LaserJet printer design elimin
104. for the paper size it contains Then press Go to continue printing alternates with A tray is configured for a specific media type but a different media type is loaded Load the proper media type in the tray or reconfigure the tray for the media type it contains alternates with A temporary printing error occurred Press Go The page containing the error will automatically be reprinted if jam recovery is enabled If the error does not clear turn the printer off then turn the printer on If this message persists call HP Support 164 Printer control panel messages EN Printer control panel messages continued Message Description Recommended action A communication error has occurred Turn the printer off and then on to clear the error If this does not solve the problem try the following 1 Cancel the current print job from your PC or server Resend the print job If this does not work try sending a different job 2 If your computer is connected to the printer through a parallel cable verify that the cable is connected correctly and is of good quality 3 If the problem persists call HP Support A fusing error has occurred indicates the error type as follows Description Low fuser temperature Fuser warm up service High fuser temperature Faulty fuser Fuser voltage mismatch Fuser heater cutoff Fuser motor malfunction NooRh
105. g marked by the media handling components Allow transparencies to cool at least 30 seconds before handling them e Make sure that transparency is checked as the media type in the Paper Tab in the printer driver Also make sure that the media input tray is correctly configured for transparencies When Transparency is selected as the media type and ColorSmart II is selected on the Color tab the printer will use a color treatment optimized for projection f transparencies show lines and creases in the media and or the printed output compare the defect against the repetitive defect ruler page 195 to help isolate the cause to a particular component e Check that the transparencies meet the specifications listed in the HP LaserJet Family Paper Specification Guide See Appendix D or http Awww hp com support li4550 for HP LaserJet Family Paper Specification Guide ordering information For downloadable manuals go to http www hp com support j4550 When you connect select Manuals Ifthe transparencies have spots or smudges reprint them being careful not to touch the surface of the media Skin oils can contaminate transparencies causing spots and smudges Small random dark areas on the trailing edge of solid fill pages may be caused by transparencies sticking together in the face up bin Try printing the job in smaller batches e Send transparencies only to the face down output bin Transparencies created on
106. ge s or missing color see page 199 Character voids see page 199 Distorted image see page 200 AabbCc AaBbboCc AabbCc AaBoCc AABoCc Dropouts see page 200 Faded print random faded areas see page 201 AaBe AGBR AaBk Toner smear see page 202 Noimage available Ghosting see page 203 Noimage available Gray streaks see page 203 ABCDEFGHIJKLM 2 ABCDEFGH IV KLM Irregular raised spots or stray toner see page 203 Cc Cc Cc Cc Cc Light dark faded print see page 204 Non adhering toner see page 204 Noimage available Marbled output see page 205 Random black spots see page 205 Noimage available Sharkskin see page 205 Noimage available Sunburn see page 205 196 Solving problems with the printer AaBbC AaBbCc_ AaBbc AaBbCc_ AaBbC amp Imaging drum defects see page 206 EN Background scatter e The media does not meet HP specifications Use media that meets HP specifications see page 67 e The toner cartridge is defective replace the toner cartridge e There is excess toner inside of the printer Clean the printer see page 148 The transfer roller is dirty or worn Banding and horizontal lines Banding occurs when solid fill areas show streaks or bands of shade variations This can be caused by
107. handling problems 0 000 eee eee eee 185 Printer response problems 0000 eee eee eee 189 Printer control panel problems 0 0 eee eee eee 193 Print quality troubleshooting 0c eee eee eee 194 Repetitive image defects 0 0 cee eee eee 194 Image defects s sasssa see eree aoa aa eee 196 Background scatter neresi iaria ea TE RAER EER 197 Banding and horizontal lines ananunua aaa 197 Banding horizontal es te rig aiaia a E eee 198 Banding vertical 0 0 cece ee eee 198 Black Imes t eaea ae end Ape as alee Ae ews ae Be 198 Blank pages or missing acolor 2 0 e eee eee 199 Character voidS 0 0 0 0 cee 199 Distorted imagas reses itek dena NaRa eee 200 Pronouns Eaa EER A Seder a e TE EAEE 200 Faded print faded areas or faded vertical streaks 201 Toner smedt era tEn ER a heals N OE ERA 202 Ghosting nieren Ea a tats e a E EEA E E a EA E 203 Gray streakS sii siinide EA e a E ea e A A E 203 Irregular raised streakS 0000 0c eee eee 203 Light dark or faded print 0000 0 eee eee 204 Non adhering toner 0 e eee eee 204 Marbled outputs 25 a e eay Pe een eae ee 205 Randomspotsis ue vs eisena eee g had ve ee ein de wea 205 SNArKSKIM erst da seed nate et erases maka anes a 205 SUNDUM sf od uaa a a r aa Pao A bt led ee ees 205 Imaging drum defects 0 0 nanana annann 206 Overhead transparency defect
108. hat the short power cord from the duplex printing accessory is connected to the printer If the error continues verify that the duplex printing accessory is correctly installed The printer is executing an internal color calibration This process should take approximately 90 seconds No action required The printer is in the process of canceling a print job Incoming data for the current job will be discarded No action required alternates with The printer cannot duplex because the rear output bin is open or the media is not supported by the 4 lt duplex printing accessory Close the rear output bin If the bin is closed verify that the media is supported by the duplex printing accessory See Supported media weights and sizes on page 67 The printer cannot duplex because the rear output bin is open Close the rear output bin EN Chapter 8 153 Printer control panel messages continued Message Description Recommended action The printer is performing an internal test When finished the printer remains offline When the test has finished press Go to return the printer to the x state The printer is performing an internal test This process should take approximately 30 seconds When finished the printer remains offline When the test has finished press GO to return the printer to the state The printer has ja
109. he engine test page is being printed The printer returns to the state upon completion of this page No action required The event log is being printed The printer returns to the state upon completion of the page No action required The file directory is being sella The printer returns to the state upon completion of the page No action required A typeface list for the available personalities is being printed The printer returns to the RERE state upon completion of these pages The printer menu map is being printed The printer returns to the state upon completion of this page No action required No action required The paper path test page is being printed The printer returns to the state upon completion of this page No action required The registration page is being generated The printer will return to the state upon the completion of the page No action required The printer usage page is being printed The printer returns to the state upon completion of this page No action required The printer is processing one of several copy jobs No action required The printer is processing the current job No action required The printer is processing the current job from a particular tray No action required EN Chapter 8 159 Printer control panel messages continued Message De
110. he printer may not be selected for your computer Select the correct printer through your switch box The printers READY indicator light is not lit Press Go to return the printer to the state The input tray specified is empty A printer message other than on the printer control panel appears Load the correct size media into the input tray See Chapter 8 The correct printer driver is not installed in your computer Install the correct printer driver The correct printer and port are not selected on your computer Select the correct printer and port Your network is not configured properly for this printer Use your network software to verify the printer s network configuration or consult with your network administrator The power source receptacle is not working correctly Connect the printer to a different power receptacle 192 Solving problems with the printer EN Printer control panel problems Control panel settings work incorrectly Problem Solution The printer control panel display is blank or is not lit even when the fan is running Fans may run while the printer is in standby mode off Press the printer s power switch to turn the printer on Printer settings in your software application or printer driver are different from the printer control panel settings Settings in your software application or printer driver override
111. he software Cause Solution The font is not available in your software application See the documentation for your software application Unable to select colors from the software Cause Solution Your software application does not support color See the documentation for your software application Color mode is not selected in your software application or printer driver Select color mode instead of grayscale or monochrome mode The correct printer driver is not loaded Load the correct printer driver Printer driver does not recognize Tray 3 or the Duplex Printing Accessory Cause Solution The printer driver has not been configured to recognize Tray 3 or the duplex printing accessory See the online Help for the printer driver for instructions on how to configure the driver to recognize printer accessories The accessory may not be installed Verify that the accessory is properly installed 214 Solving problems with the printer EN EN DIMM Installation Overview The printer is designed for easy installation of additional memory This chapter provides information on installing memory Appendix A 215 CAUTION Figure A 1 DIMM configuration This printer supports up to 192 MB of memory You can add additional Random Access Memory RAM to this printer by installing Dual Inline Memory Modules DIMMs The printer uses
112. hese usually appear as black or white marks on the page e Paper dust adhering to the imaging drum These usually appear as white marks in the dark printed areas of the page e Exposure of portions of the imaging drum to light This causes light sections in the printed output The life of the imaging drum is shortened by exposure to light Actions e Print at least four configuration pages to determine if the defect repeats in the same horizontal orientation Inspect the imaging drum for scratches dents or other damage Replace if needed e Ifthe problem is dust remove the dust with isopropyl alcohol applied with a lint free static free wipe Try this only if the print defect is unacceptable and the only other alternative is replacing the imaging drum e Defects caused by exposure to light might clear up over time If severe replace the imaging drum In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired 206 Solving problems with the printer EN Overhead transparency defects Note WWW EN Overhead transparencies may display any of the image quality defects shown in the previous samples In addition because transparencies are pliable while in the print path they are subject to bein
113. hese TrueType fonts because they are already installed in your printer The printer driver automatically uses internal fonts when it can This results in increased printing performance See the Microsoft Windows documentation for specific instructions on using TrueType fonts with Windows 116 Using fonts EN Understanding printer default fonts The default font for this printer is 12 point Courier in the PC 8 symbol set The printer uses the default font only if another font has not been specified Changing the default font You can select a different default font from the printer control panel See Selecting PCL fonts through the printer control panel on page 119 Selecting a font other than the default e You can request a font from within most software applications e You can send a PCL printer command requesting a font different from the default For information on printer PCL commands see Appendix B or the PCL PJL Technical Reference Package for this printer See page 32 for ordering information Font selection priority The printer selects printer fonts in the following order 1 soft fonts downloaded fonts 2 fonts on DIMMs 3 internal fonts In order to select a font the font must be available from one of these sources If the font you request is not available the printer selects the closest match based on individual font characteristics PCL only EN Chapter5 117 Selecting fonts Note You can
114. ia sizes that have passed through the printer Also lists whether they were simplex duplex monochrome or color Prints the estimated remaining life for the toner cartridges transfer belt fuser and imaging drum Prints a demonstration page for the printer Prints a list of optional accessories that have been installed on the printer Prints a one page guide with hints on using color effectively 40 Using the printer control panel EN Note EN Paper handling menu The Paper handling menu allows you to configure input trays by size and type This menu can also be used to set the default media size and type The default mode for Tray 1 is i In this mode the printer will pull media from Tray 1 regardless of the size or type of media ded To configu 1 by size or type it must be configured as Menu item Values if Tray 1 mode is set to appears only if Tray 1 mode is set to same choices a except and same choices a except and 1In some countries regions A4 is the default setting Chapter2 41 Printing menu The Printing menu is used to set default settings for a specific print job Menu item Values Description i to 229 default i Number of copies Specifies the dimension of custom sized paper Set the unit of measurement Determine the length of the custom size media
115. ide of the printer Clean the printer see page 148 The imaging drum is defective or at the end of its life Replace the drum kit Irregular raised streaks To diagnose this print quality problem lay the printed page on a hard EN smooth surface and feel the streaks of toner The spots or streaks will not look raised but will feel raised to the touch Make sure that all media is cleared from the paper path see page 176 The fuser roller is damaged Replace the fuser kit If one toner color is streaking that toner cartridge has been damaged Replace the toner cartridge for the streaking color The paper does not meet HP paper specifications see page 67 Use media that meets HP media specifications Chapter9 203 Light dark or faded print e The message j AaBbCe appears on the printer control panel Print out a configuration na page see page 49 to verify the remaining life of the transfer belt Aa on Replace the transfer belt if necessary Aa Cc e The moisture content of your paper is uneven or too low Use paper from a different source or from an unopened ream of paper Some areas of the paper reject toner Use paper from a different source or from an unopened ream of paper e Your paper is excessively rough Use a smoother xerographic paper e The letterhead you are using is printed on rough paper Try a smooth xerographic paper If this solves your problem consult wi
116. idelines when printing on special types of media Printing a different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document One example is printing the first page of a letter on letterhead paper and the rest of the letter on plain paper 1 From your application or printer driver specify a tray for the first page letterhead and another tray for the remaining pages 2 Load the letterhead into the tray that you specified in step 1 3 Load the paper for the remaining pages of the document into another tray You can also print on a different first page by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type Printing on custom size media The printer supports single sided printing on custom size media Tray 1 supports media sizes from 76 by 127 mm 3 by 5 in to 216 by 356 mm 8 5 by 14 in including B5 ISO The only custom size supported by Trays 2 and 3 is B5 ISO When printing on custom size media if Tray printer control panel a media size for Tray 1 t configured as i T the printer will print on whatever media is loaded in the tray When printing on custom size B5 ISO media from Trays 2 or 3 adjust the paper guides on the tray to the Custom B5 ISO marking Some software applications and printer drivers allow you to specify c
117. ies of your printer by adding accessories WWW To order printer accessory products go to the HP website at U S http www hp com go supplies or Worldwide http www hp com ghp buyonline html If you don t have Internet access contact your qualified HP dealer or call Hewlett Packard at 800 538 8787 U S See Appendix D for phone numbers Accessory Product Description Additional information number Memory DIMMs C7848A 64 MB This printer uses 168 pin C7850A 128 MB dual inline memory modules DIMMs exclusively SDRAM only 500 sheet paper C4082A Optional 500 sheet input tray feeder Duplex printing C4083A Optional two sided printing accessory accessory Printer cabinet C4235A HP Color LaserJet 4550 Printer Cabinet Toner supplies C4191A Black U S http www hp com go C4192A Cyan lisupplies or C4193A Magenta Worldwide http C4194A Yellow www hp com ghp buyonline html Consumables C4195A Drum Kit U S http www hp com go C4196A Transfer Kit supplies or C4197A Fuser Kit 110V Worldwide http C4198A Fuser Kit 220V www hp com ghp buyonline html Media C2934A HP Transparency Film letter U S http www hp com go C2936A HP Transparency Film A4 lisupplies or C4179A HP Soft Gloss Paper letter Worldwide http C4179B HP Soft Gloss Paper A4 www hp com ghp buyonline html Network connectivity J3110A HP JetDirect 600N for Ethernet 10Base T RJ
118. iguration Menu s s sasaaa aaaea ee 43 VO men posre papani cede atan an ER E a aE a aoa 44 Contents 5 6 Contents Calibration Menu 2 0 0 ee 45 Resets Men aces ey tba dosar eee eee et eee Rae ee bak a 46 Hard disk dependent menus 000000 eee eeeees 47 Quick Copy Jobs MENU 6 ee eee 47 Private Stored Jobs menuU 00000 eee 48 FIO MeN ssc tend eet Va hid ee ee re ad 48 Printer information pageS 00 c cee eee ee 49 Printer configuration page 0 0 eee eee 49 Supplies status page 1 2 0 eee 52 Usage Pages ii iv oaks Rode be aad te ee eee eee 54 Event log eeri rian rsa ESAEREN EREEREER acces gard 56 Using the printer control panel in shared environments 57 Changing printer control panel configuration settings 58 Changing PowerSave settings o nananana 59 Switching printer personalities 000 cea 60 Setting the I O timeout anana uaaa aa 61 Disabling the high speed parallel interface 62 Setting advanced functions s sasaaa 63 Resetting printer Memory nas sasaa aaua aaa 63 Resetting the printer to factory default settings 64 3 Common printing tasks OvervieW 0 eee 65 Selecting print media 0 00 00 cee ee 66 Supported media weights and sizes 00005 67 Media to AVOID 1 eee 69 Printing on special Media 0 00 cee ee 70 Transparencies
119. in For envelopes of other sizes adjust the margin settings appropriately 4 Select Print from the software application or printer driver Printing envelopes when TRAY 1 MODE FIRST If Tray 1 is configured as 7 T default select Tray 1 or use autoselect and then ipani the file from your software application or the printer driver In this mode the printer will pull media from the tray regardless of the size and type of media loaded If your software does not automatically format an envelope follow the instructions provided in the previous section Chapter 3 81 Printing from Tray 2 Tray 2 holds up to 250 sheets of standard paper The tray adjusts for Letter Legal A4 A5 JIS B5 Custom B5 ISO and Executive paper The printer automatically detects the media size in Tray 2 based on the tray s paper guide configuration See Supported media weights and sizes on page 67 Loading media into Tray 2 To load media into Tray 2 CAUTION Do not print cardstock labels envelopes or unsupported sizes of media from Tray 2 These media types should be printed only from Tray 1 Do not overfill the input tray Overfilling trays can cause jams in the printer To avoid causing jams never open the tray while it is in use 1 Remove Tray 2 from the printer and place it on a flat surface 2 Set the rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to
120. instructions for using special type effects in the PCL Technical Reference Package See page 32 for ordering information EN Chapter5 125 Hewlett Packard custom font services Hewlett Packard offers fonts on disk cartridge or DIMMs You can design a custom font package to fit your particular needs The items below are examples of available custom fonts fonts or typefaces from any Hewlett Packard standard font product or typeface collection bar codes including 3 of 9 128 Interleaved 2 of 5 UPC USPS Zip and others custom symbol set mappings signatures and logos For custom fonts such as signature fonts and logos and also discontinued font products such as Barcodes amp More Tax 1 and Pro Collection contact Hewlett Packard LaserJet Font Solutions 541 715 5757 Outside the U S contact your local HP dealer 126 Using fonts EN EN Printer Interfaces Overview This chapter provides information on available printer interfaces The chapter includes the following sections e Parallel configuration e Enhanced I O EIO configuration e Configuring the printer for the network at the printer control panel Chapter6 127 Parallel configuration Figure 6 1 Note If your printer is not configured with a network interface card connect the printer to your computer using a bidirectional parallel cable IEEE 1284C compliant with a C connector see figure 6 1 plugged into the printer
121. ion Command Option s Job Control Commands Reset lt esc gt E n a Number of Copies lt esc gt amp LHX 1 to 999 Duplex Simplex lt esc gt amp L S 0 Simplex single sided printing 1 Duplex two sided with long edge binding 2 Duplex two sided with short edge binding EN Appendix B 229 PCL Commands continued Page Control Commands Paper Destination lt esc gt amp L G 0 Automatic Selector 1 Top Output Bin face down 2 Rear Output Bin face up Paper Source lt esc gt amp 2 H 0 Prints or ejects current page 1 Tray 2 4 Tray 1 5 Tray 3 500 sheet paper feeder Paper Size Paper Type lt esc gt amp L A lt esc gt amp n 1 Executive 2 Letter 3 Legal 25 A5 26 A4 100 B5 101 Custom 80 Monarch 81 Commercial 10 90 DL 91 International CS 5WdBond Bond 6WdPlain Plain 6WdColor Color 7WdLabels Labels 9WdRecycled Recycled 10WdCardstock Cardstock 11WdLetterhead Letterhead 11WdPrepunched Prepunched 11WdPreprinted Preprinted 13WdTransparency Transparency WdCustompapertype Custom 7WdRough Rough 6WdVellum Vellum 6WdHeavy Heavy 6WdGloss Gloss 8WdDefault Default 230 PCL commands EN PCL Commands continued Orientation lt esc gt amp L O 0 Portrait 1 Landscape 2 Reverse Portrait 3 Reverse Landscape
122. ion you need Click the topic you want to read about in the Bookmarks section of the screen e Click Contents or Index in the Bookmarks section of the screen and then click the topic you want to read about from the list of items displayed on the page Finding words Use the Find command to find part of a word a complete word or multiple words in the document Click the Find button or choose Find from the Edit menu EN 125 v EN Magnifying the page view Acrobat Reader offers several magnification choices that control how the page fits on screen e the zoom in tool e the magnification button in the status bar e the toolbar buttons Once you zoom in on a document you can select the hand tool or use the scroll bars to move the page To increase magnification Select the zoom in tool and click on the document page to double the current magnification To decrease magnification Select the zoom in tool while holding down Ctrl Windows and UNIX or Option Macintosh and click the center of the area you want to reduce Click the magnification button to select how large or small to make the page Select from preset magnification levels and page views Actual Size scales the page to fit within the main window Fit in Window fills the window with the page s content area only Fit Width scales the page to fit the width of the main window Contents 15
123. l Tower Times Square 1 Matheson Street Causeway Bay Hong Kong SAR Phone 852 2599 7777 Fax 852 2506 9261 Hardware Repair Center Phone 852 2599 7000 Extended Warranty Support Phone 852 2599 7000 Customer Information Center Phone 852 2599 7066 Hungary Hewlett Packard Magyarorszag Kft Erzs bet kir lyn tja 1 c H 1146 Budapest Phone 36 1 343 0550 Fax 36 1 122 3692 Hardware Repair Center Phone 36 1 343 0312 Customer Information Center Phone 36 1 343 0310 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone 91 11 647 2311 Fax 91 11 646 1117 Hardware Repair Center and Extended Warranty Support Phone 91 11 642 5073 91 11 682 6042 Appendix D 255 Italy Hewlett Packard Italiana SpA Via Giuseppe di Vittorio 9 Cernusco Sul Naviglio 20063 Milano Phone 39 2 921 21 Fax 39 2 921 04473 Japan Hewlett Packard Japan Ltd 3 29 21 Takaido higashi Suginami ku Tokyo 168 Phone 81 3 3335 8333 Fax 81 3 3335 8338 Hardware Repair Center Phone 81 4 7355 6660 Fax 81 4 7352 1848 Korea Hewlett Packard Korea 25 12 Yoido dong Youngdeungpo ku Seoul 150 010 Phone 82 2 769 0114 Fax 82 2 784 7084 Hardware Repair Center Phone 82 2 3270 0700 82 2 707 2174 DeskJet 82 2 3270 0710 Hardware Extended Warranty Support Phone 82 2 3770 0365 Bench 8
124. lways send them to the top output bin e Handle transparencies using the edges Oils from your fingers that are deposited on the transparency can cause print quality problems e Use only overhead transparencies recommended for use in this printer Hewlett Packard recommends using HP Color LaserJet Transparencies with this printer HP products are designed to work together for optimum printing results Glossy paper When printing on glossy paper select the glossy print setting in the printer driver You can also use the printer control panel to set the media type to amp or the input tray you are using Because this affects all print jobs it is important to return the printer back to its original settings once your job has printed See Configuring input trays on page 76 for more information Hewlett Packard recommends using HP Color LaserJet Soft Gloss paper with this printer HP products are designed to work together for optimum printing results If you choose not to use HP Color LaserJet Soft Gloss paper with this printer print quality may be compromised 70 Common printing tasks EN Note EN Colored paper Colored paper should be of the same high quality as white xerographic paper Pigments used must be able to withstand the printer s fusing temperature of 190 C 374 F for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced The printer
125. ly inspect the fuser area for jams See Clearing paper jams on page 178 Media does not feed from Input Trays 2 or 3 Cause Solution Manual feed is selected in the software application This printer does not support manual feed Do not select manual feed in your software application The correct size of media is not loaded Load the correct size of media The input tray is empty The correct media type for the input tray is not selected in the printer control panel Load media in the input tray From the printer control panel select the correct media type for the input tray Media from a previous jam has not been completely removed Open the printer and remove any media in the paper path Closely inspect the fuser area for jams See Clearing paper jams on page 178 Tray 3 500 sheet paper feeder does not appear as an input tray option Tray 3 only displays as an option if it is installed Verify that Tray 3 is correctly installed Verify that the printer driver has been configured to recognize Tray 3 The tray is incorrectly installed Reinstall Tray 3 Print a configuration page to confirm that Tray 3 is configured properly 186 Solving problems with the printer EN Transparencies or glossy paper will not feed Cause Solution The correct media type is not specified in your software or printer driver Verify that the correct media
126. m Way Mississauga Ontario L4W 5G1 Phone 1 905 206 4725 Fax 1 905 206 4739 Chile Hewlett Packard de Chile Avenida Andres Bello 2777 of 1 Los Condes Santiago Chile China China Hewlett Packard Co Ltd Level 5 West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 Phone 86 10 6505 3888 x 5450 EN EN Fax 86 10 6505 1033 Hardware Repair Center and Extended Warranty Support Phone 86 10 6262 5666x 6101 2 86 10 6261 4167 Colombia Hewlett Packard Colombia Calle 100 No 8A 55 Torre C Oficina 309 Bogota Colombia Czech Republic Hewlett Packard s r o Novodvorsk 82 CZ 14200 Praha 4 Phone 420 2 613 07111 Fax 420 2 471 7611 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Phone 45 3929 4099 Fax 45 4281 5810 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 9 887 21 Fax 358 9 887 2477 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 1700 Fax 33 146 10 1705 Germany Hewlett Packard GmbH Herrenberger Strasse 130 71034 B blingen Phone 49 180 532 6222 49 180 525 8143 Fax 49 180 531 6122 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR 15125 Maroussi Phone 30 1 689 6411 Fax 30 1 689 6508 Hong Kong SAR Hewlett Packard Asia Pacific Ltd 17 21 F Shel
127. m the printer Toner from the yellow magenta and cyan toner cartridges will accumulate on the flaps that cover the toner cartridges Although this accumulation of toner does not cause any print defect the excess toner needs to be cleaned from the flap occasionally Clean the flap covering the toner cartridge and other excess toner from the printer when you are replacing toner cartridges There is a toner cloth provided with each replacement toner cartridge to clean the toner from the printer See the instructions included with the replacement toner cartridge for more information about cleaning the printer Do not use the toner cleaning cloth on the drum developer sleeves in the toner cartridge or transfer rollers Doing so can damage these units and cause other print quality problems If toner has built up on the toner cartridge it may fall onto the transfer roller which causes streaking on the media being printed To clean the toner from the transfer roller print several blank pages until the streaking stops 148 Consumables and cleaning EN EN Cleaning the toner density sensor The toner density sensor should be cleaned whenever the imaging drum is replaced or whenever the control panel message Seep eee ae k displays CAUTION To avoid scratching the sensor do not clean it with any paper products To clean the toner density sensor 1 Open the lower front drawer and remove the cleaning brush mounted in
128. mmed or was turned on and media was detected in the paper path The printer is attempting to clear these pages No action required The duplex drawer is not completely closed Close the duplex drawer The middle front drawer is not completely closed Close the middle front drawer The upper rear door is not completely closed Close the upper rear door The top cover is not completely closed Close the top cover The upper front drawer is not completely closed Close the upper front drawer The toner cartridge specified is low on toner Printing will continue until a ri message appears To change the toner cartridge now press SELECT The toner cartridge specified is out of toner Change the specified toner cartridge now to ensure print quality See Printer supplies and accessories on page 31 alternates with The toner cartridge specified is low on toner and must be replaced now See Printer supplies and accessories on page 31 Press SELECT to enter the toner replacement menu The printer is continuing the print job that was interrupted No action required The printer has received and processed data and is waiting for a form feed Press Go to initiate a form feed 154 Printer control panel messages EN Printer control panel messages continued Message Description Recommended acti
129. n Time Charges begin only when you connect with a support technician Prices subject to change European Customer Care Center Language and In Couniry Options Available Open Monday through Friday 8 30 to 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following information ready product number and serial number date of purchase and description of the problem Ireland U K English International Dutch Belgium Netherlands France Belgium Switzerland French 353 0 1 662 5525 German Germany 49 0 180 525 8143 44 0 171 512 5202 Austria 43 0 7114 201080 44 0 171 512 5202 Norwegian Norway 47 22 11 6299 32 0 2 626 8806 Danish Denmark 45 39 29 4099 31 0 20 606 8751 Finnish Finland 358 0 203 47 288 33 0 1 43 62 3434 Swedish Sweden 46 0 8 619 2170 32 0 2 626 8807 Italian Italy 39 0 2 264 10350 41 0 84 880 1111 Spanish Spain 34 90 232 1123 Portuguese Portugal 351 0 1 317 6333 252 Warranty and support information EN Customer Care Centers Worldwide continued In co
130. nal fonts until displays This selection is not available for bitmapped fonts 11 Press VALUE until the correct point size or pitch displays 12 Press SELECT to save your selection An asterisk appears next to your selection 13 Press Go to return the printer to the state 120 Using fonts EN Printing a list of available printer fonts You can use the Information Menu on the printer control panel to print a list of available fonts To print a list of available fonts 1 Press MENU until 4 displays Press ITEM until F 2 3 Press SELECT to print the font list 4 After the list has printed the printer returns to the RERD state Note Temporary soft fonts fonts that your software downloaded for a specific document do not appear on the printout Permanent soft fonts do appear on the printout The font list displays all available typefaces for installed cards DIMMs permanent downloaded soft fonts and internal fonts ra PACKARD CCehorla Shi ME 4550 Fan g Figure 5 1 Font list EN Chapter5 121 Interpreting the font lists The PCL font list displays samples of available fonts The following is a description of the elements of the font list 1 Font The name of the typeface family Pitch Pt Pitch indicates the number of characters per inch of a fixed space font Point Size is the height o
131. ng Menu 41 Resets Menu 46 using 38 control panel printer configuration 58 default settings 58 features 35 help with 36 O Timeout setting 61 indicator lights 37 keys 36 locking 132 menu locking 38 menu map 38 menus descriptions 40 messages description 153 messages troubleshooting 153 messages types 152 options 34 problems 193 selecting PCL fonts 119 settings 23 193 Index 265 266 Index shared environments 57 stopping a print job 94 using 36 controlling print jobs 23 74 critical error messages defining 152 customer support 252 obtaining software 250 worldwide 252 custom size media 93 D data light interpreting 37 Declaration of Conformity 242 default settings changing 58 resetting 64 defects image 194 density sensor 155 DIMMs Dual Inline Memory Modules adding 25 configuring 216 installing 218 verifying installation 220 DIN 8 printer cable 131 display panel See control panel 193 driver See printer driver Dual Inline Memory Modules DIMMs See DIMMs duplex printing accessory 89 settings 91 E EIO Enhanced Input Output configuring 48 electrical specifications 235 embedded Web server 259 accessing 260 device page set 262 home page set 261 networking page set 263 energy consumption 237 Enhanced Input Output EIO configuring 48 129 envelopes avoiding printer jams 81 jamming 187 precautions 71 printing on 71 80 using 71 weight 71 wrinkled 71 environmental features
132. nology MEt which automatically compresses data to use RAM more efficiently HP PCL 6 PostScript 3 emulation HP PCL 5c Automatic language switching 80 internal fonts available for both PCL and PostScript emulation 80 printer matching screen fonts in TrueType format on CD ROM 150 sheet multipurpose tray Use for paper transparencies labels heavy media and envelopes 250 sheet standard cassette Optional 500 sheet paper feeder included with the HP Color LaserJet 4550DN and 4550HDN printers Top output bin holds up to 250 sheets of standard paper Rear output bin holds up to 100 sheets of standard paper 18 The HP Color LaserJet 4550 Series Printer EN Duplex printing Connectivity Optional storage features Environmental features EN Duplex printing accessory mounts directly beneath the printer for two sided printing included with the HP Color LaserJet 4550DN and 4550HDN printers Bidirectional parallel port requires a C connector Two Enhanced Input Output EIO slots HP JetDirect print server EIO network card included with the HP Color LaserJet 4550N 4550DN and 4550HDN printers Paper handling accessory port Infrared receiver port Embedded Web server RIP Once Technology included with the HP Color LaserJet 4550HDN printer Job retention included with the HP Color LaserJet 4550HDN printer Flash DIMM PowerSave setting High content of recyclable components and materials
133. nough memory available to use the previous settings No action required Adding printer memory may prevent this from occurring The available memory was not enough to continue printing The remainder of the job was canceled Adding printer memory may prevent this from occurring The image was too large for available printer memory Therefore the printer compressed the image resulting in lost data Adding printer memory may prevent this from occurring alternates with The print job sent to the printer was too complex No action required CANCEL JOB was pressed but there is no active job or buffered data to cancel The printer automatically returns to the state No action required The printer is offline and there are no error messages pending Press Go to return the printer to the state alternates with The top output bin is full Remove media from the top output bin EN Chapter 8 157 Printer control panel messages continued Message Description Recommended action alternates with An internal page has been requested while the printer is processing an incoming job Internal pages are not permitted to interrupt and can only be printed when the printer is in the r state Request the internal page when the printer is in the state The printer is in the process of purging data so that it can go
134. nter 0 2 2 ee 13 How to use this online user guide 0002 cee eee 14 Features of Acrobat Reader 4 0 2 000005 14 1 The HP Color LaserJet 4550 Series Printer OVEWIOW lt i cxtedad ad eid Digested been Oe 17 Printer features 0 2 0 0 0c ees 18 Factors affecting printer performance 20 Locating printer components 0 00 e eee eee 21 Controlling print jobs 2 0 0 0 0c eee 23 Managing memory aaaea 25 Printer software 2 0 0 0 cece es 26 HP Resource Manager cece eee eee 27 Printer drivers 0 20 0 0 c ees 28 Other components and utilities 2 00004 29 Printer supplies and accessories 0 00 e eee eee 31 2 Using the printer control panel OVENIEW 3 342 maae ede new E EE EA Sob bee ee eee a ee 33 When to use the printer control panel 000005 34 Locating printer control panel features 22 35 Using printer control panel keys 000 eeu 36 Using the printer online Help system 04 36 Interpreting control panel indicator lights 37 Control panel menus 00 0c cece 38 Menu locking cece eee eee eee 38 Menu Map gcse beeeade bee weee eddy Reed ee ee be dee ea NS 38 Information Men srs rss ee 40 Paper handling menu 0 e eee eee 41 Printing MoNU srs sroti ksrr sruni eaS EEIE EEES EAERI 42 Conf
135. nter command elements Escape character begins the escape sequence Value field contains both alpha and numeric characters Category of command Uppercase letter terminates the escape sequence kOnNnND Appendix B 225 Combining escape sequences in PCL Printer command syntax Escape sequences can be combined into one escape sequence string There are three important rules to follow when combining code The first two characters after the lt esc gt character must be the same e When combining sequences change the uppercase termination character in each individual escape sequence to lowercase The final character of the escape sequence must be in uppercase The following escape sequence would be sent to the printer to select legal paper landscape orientation and eight lines per inch lt esc gt amp 23A lt esc gt amp 2 1O0 lt esc gt amp 28D The following escape sequence sends the same printer commands by combining them into a shorter sequence lt esc gt amp 23a108D 226 PCL commands EN Entering escape characters Note PCL printer commands always begin with the escape character lt esc gt The following table lists the escape character entries for various applications Application Escape Character Entry What Appears Lotus 1 2 3 and Symphony Type W27 for i Microsoft Word for DOS Hold down ALT and type 27 lt WordPerfect for DOS Type lt 27 gt l
136. ntil the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT to select the job 4 Press VALUE until 5 Press SELECT to delete the job 98 Common printing tasks EN Note EN Printing a private job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4 digit personal identification number PIN through the printer control panel The user specifies the PIN in the driver and it is sent to the printer as part of the print job Specifying a private job To specify that a job is private from the driver select the Private Job option in the printer driver and type a 4 digit PIN Releasing a private job The user can print a private job from the control panel 1 Press MENU repeatedly until appears 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT appears 4 Press VALUE to change the first number of the PIN and then press SELECT An
137. nvelopes For envelope specifications see Supported media weights and sizes on page 67 To load envelopes into Tray 1 CAUTION To avoid jams do not remove or insert envelopes during printing 1 Pull up the tray extension 2 Slide the media width guides all the way open 3 Load up to 10 envelopes into Tray 1 with their back flap facing away from the printer Slide the envelopes in until they sit squarely in the bottom of the tray as illustrated 4 Slide the media width guides in until they hold the envelopes firmly in place without bending them 80 Common printing tasks EN Note EN Printing envelopes when TRAY 1 MODE CASSETTE For the best results when printing envelopes Tray 1 should be configured as and the media size should be set to the size corresponding to the correct envelope size 1 Set the media size for Tray 1 in the printer control panel See Configuring Tray 1 as a cassette on page 76 2 Specify Tray 1 or select the media source by size for example COM 10 or DL in the printer driver 3 If your software does not automatically format an envelope specify Landscape for page orientation in your software application or printer driver Use the following guidelines to set margins for return and destination addresses on Commercial 10 or DL envelopes Address Type Left Margin Top Margin Return 15 mm 0 6 in 15 mm 0 6 in Destination 102 mm 4 0 in 51 mm 2 0
138. oNvokx Clear the error by turning the printer off and then on If the problem persists call HP Support For 50 5 fuser errors fuser voltage mismatch verify that the fuser is the same voltage type as the printer alternates with A laser error has occurred due to a beam detect error or laser failure Clear the error by turning the printer off and then on If the problem persists call HP Support alternates with A scanner failure has occurred Clear the error by turning the printer off and then on If the problem persists call HP Support EN Chapter 8 165 Printer control panel messages continued Message Description Recommended action alternates with alternates with Indicates a memory error If a DIMM caused the error the DIMM will not be recognized Values of and are as follows Memory Type o X lt ROM RAM Device Location On board DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 Error Number Unsupported memory Unrecognized memory Failed RAM test Clear the error by turning the printer off and then on Verify that the DIMM is correctly installed If the DIMM is correctly installed replace the DIMM See Installing DIMMs on page 217 If the problem persists call HP Support An error has occurred where is indicated below BROWN kK Description Internal power failure
139. oad the HP JetDirect Print Server Administrator s Guide go to http www hp com support lj4550 When you connect select Manuals EN Appendix E 263 264 Embedded Web server EN EN Index Numerics 500 sheet paper feeder See also Tray 3 ordering 31 A accessories See also consumables description 31 duplexer 89 ordering 31 251 Tray 3 85 acoustic emissions 236 Adobe Acrobat Reader using 14 advanced functions setting 63 attention light interpreting 37 attention messages 152 auto continue 43 bidirectional parallel cable specifications 128 Cc Calibration Menu description 45 items 45 values 45 Canadian DOC regulations 241 Cancel Job 36 cartridge See toner cartridges color See color printing color printing control options 108 Detail option 108 halftones 108 PANTONE colors 111 problems 210 Screen Match 108 colored paper using 71 commands 223 components printer 21 Configuration Menu description 43 items 43 values 43 configuration settings changing 58 configuring DIMMs 216 input trays 76 LocalTalk 131 consumables availability 239 disposing 147 drum kit 145 error messages 145 fuser kit 145 overview 141 replacing 145 toner cartridges 145 transfer kit 145 control panel indicator lights 37 PowerSave settings 59 printer personalities 60 control panel menus Calibration Menu 45 Configuration Menu 43 I O Menu 48 Information Menu 40 menu map 38 Paper Handli
140. occurred in the external paper handling finishing device Clear the specified paper jam and the finisher s paper path alternates with The optional input tray cannot feed paper to the printer because a door or paper guide is open Check the doors and paper guides alternates with The optional output device is not properly connected to the printer A proper connection must be made for printing to continue When an external paper handling device is connected to the printer it must initialize after the printer boots or after coming out of PowerSave mode No action required An input paper handling device has a condition that needs attention before printing can resume See the documentation that came with the paper handling device for assistance An external output device has a condition that needs attention before printing may resume See the documentation that came with the paper handling device for assistance 170 Printer control panel messages EN Control panel messages for external devices continued Message Description Recommended action The finisher device attempted to finish a job that contained more pages than the finisher device was capable of processing Remove the excess pages and retry finishing the print job alternates with A failure has occurred in an external paper handling output device Make sure
141. ocols Configuring Novell NetWare frame type parameters The HP JetDirect print server automatically selects a NetWare frame type Select a frame type manually only when the print server selects an incorrect frame type To identify the frame type chosen by the HP JetDirect print server print a configuration page from the printer control panel Chapter6 133 To configure the Novell NetWare parameters from the printer control panel 1 displays 2 Press ITEM until displays 3 Press VALUE until displays 4 Press SELECT once displays 5 Press ITEM until displays 6 Press VALUE until displays 7 Press SELECT once displays 8 Press ITEM until displays 9 To configure the frame type setting protocol press VALUE to select one of the frame types from the following table Frame type Description AUTO default All listed Novell frame types will be allowed EN_8023 Limits frame types to IPX over IEEE 802 3 frames All others will be counted and discarded EN_Il Limit frame types to IPX over Ethernet II frames All others will be counted and discarded EN_8022 Limit frame types to IPX over IEEE 802 2 with Ethernet frames All others will be counted and discarded EN_SNAP Limit frame types to IPX over SNAP with Ethernet frames All others will be counted and discarded 11 If you are finished press Go to return the printer to the state OR See the appropriate sections for other protocol
142. od begins on the date of delivery or on the date of installation if installed by HP If customer schedules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance Appendix D 247 7 10 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRE
143. offline or into the menus No action required The printer is in PowerSave mode This message is cleared by pressing any key or by the receipt of a print job No action required alternates with alternates with The top cover was opened and closed when the printer was not in toner cartridge replacement mode The printer received a request for a language personality that does not exist in the printer Press Go to resume printing or press SELECT to enter the toner replacement menu No action required The accessories page is being generated The printer returns to the state upon completion of this page No action required The color calibration page is being generated The printer returns to the state upon completion of this page No action required The color guides page is being printed The printer returns to the r State upon completion of this page No action required The configuration page is being printed The printer returns to the x state upon completion of this page No action required 158 Printer control panel messages Printer control panel messages continued Message Description Recommended action The printer s LaserJet demo page is being generated The printer will return to the online FERE state upon the completion of the page No action required T
144. ogy for example Overhead lighting Personal differences in perception of color Software applications Printer drivers PC operating system Monitors Video cards and drivers For most users the best method for matching colors on your screen to your printer is to print SRGB colors The HP Color LaserJet 4550 uses HP ColorSmart II which uses sRGB and automatically optimizes color output Keep in mind the above factors when colors on your screen do not perfectly match your printed colors 106 Using color EN HP ColorSmart Il Note EN HP ColorSmart Il is a set of technologies that enables optimal color output automatically for diverse types of documents HP ColorSmart II utilizes object tagging and Standard RGB sRGB color technologies Object tagging allows optimal color and halftone settings to be used for different objects on a page text graphics and photos The printer analyzes the page what objects it contains and intelligently uses halftone and color settings that provide the best print quality for each object Object tagging combined with optimized default settings produces great color out of the box In the Windows environment you will find the HP ColorSmart II Automatic and Manual settings on the Color tab in the printer driver Color management options Print in Grayscale Selecting the Print in Grayscale option from your printer driver prints your document in black and white This option is useful for previe
145. ollers and remove any partially fed media Be sure to remove all pieces of media 3 Inspect inside the printer and remove all media 4 Close Tray 2 EN Clearing jams in the optional Tray 3 area Note It is a good idea to inspect the input trays when clearing paper jams However opening and closing input trays has no effect on clearing paper jam messages 1 Pull out Tray 3 and place it on a flat surface 2 Inspect the rollers and remove any partially fed media Be sure to remove all pieces of media 3 Inspect inside the printer and remove all jammed or torn media 4 Close Tray 3 EN Chapter9 181 Clearing jams in the rear door areas WARNING Do not touch the fuser it is hot and could cause burns The fuser s operating temperature is 190 C 374 F Wait 30 minutes to allow the fuser to cool down before touching the fuser 1 If the duplex printing accessory is installed open the rear duplex cover 2 Open the upper rear door 3 Inspect the upper paper path area inside the rear door and remove any jammed or torn media 4 Open the fuser door and remove any media SS Ay lik LUN ina s 2 SSS 2 aS GA 5A 5 2 H R li 182 Solving problems with the printer EN Close the fuser door Close the upper rear door Close the rear duplex cover if it
146. on alternates with A density sensor out of range error was detected during a color calibration The density sensor may be dirty Inspect and clean the sensor see Cleaning the toner density sensor on page 149 for cleaning instructions An error has been detected with a component of the print drum kit The imaging drum is near the end of its expected life Replace the print drum kit Order a replacement drum kit and continue printing See Printer supplies and accessories on page 31 The imaging drum has reached the end of its expected life See Printer supplies and accessories on age 31 Replace the drum kit An error has occurred in the duplex printing accessory Verify that the duplex printing accessory is correctly installed The EIO disk is not working correctly Remove the EIO disk from the slot indicated Call HP Support alternates with The EIO device in slot is initializing The y value will increment every 10 seconds during this process No action required The EIO slot specified does not have a card installed or is not functional No action required The disk accessory is initializing The first parameter is the accessory slot number for this accessory card No action required 3 was selected from the Information Menu but the event log has no entries No action required alte
147. or each DIMM you are installing 6 Insert the formatter board into the printer EN EN Tighten the screws Reconnect the power and interface cables Turn the power on The printer automatically updates the memory configuration to include the newly installed DIMMs Appendix A 219 Verifying DIMM installation To verify that the DIMM installation was successful print out a configuration page see Chapter 2 If the DIMM has been installed properly the figure in the Memory section of the configuration page will reflect the new total amount of memory If the DIMM contains resources such as fonts or macros those will be displayed on the printer s test pages If the printer control panel displays an error message see Chapter 8 for descriptions of printer control panel messages 220 DIMM Installation EN Resource saving permanent resources Utilities or jobs that you download to the printer sometimes include resources for example fonts macros or patterns Resources that are internally marked as permanent remain in the printers memory until you turn the printer s power off Use the following guidelines if you make use of the PDL page description language ability to mark resources as permanent For technical details see an appropriate PDL reference for PCL or PS e Mark resources as permanent only when it is absolutely necessary that they remain in memory while the printer s power is turned on e
148. orted media weights and sizes on page 67 Media is damaged or in poor condition Remove media from the input tray and load media that is in good condition Printer is operating in an excessively humid environment Verify that the printing environment is within humidity specifications You are printing large solid filled areas Large solid filled areas can cause excessive curl Try using a different pattern Media used was not stored correctly and may have absorbed moisture Remove media and replace it with media from a fresh unopened package Media has poorly cut edges Remove media flex it rotate it 180 degrees or turn it over and then reload it into the input tray If the problem persists replace the media You are printing to the top output bin Use other output bin Printer will not duplex Cause Solution Printer is not recognizing the duplex printing accessory Print a configuration page to verify configuration Set up the printer driver to recognize the duplex printing accessory Verify that the duplex printing accessory power cord is plugged in You are trying to duplex on an unsupported media Verify that the media you are using is supported for duplex printing The door to the rear output bin is open Close the door to the rear output bin 188 Solving problems with the printer EN Printer response problems No dis
149. ou can identify consumable items by their labeling and their blue plastic handles www For instructions on installing consumables see the installation guides supplied with each consumable item or visit http www hp com support Ij4550 When you connect select Solve a Problem CAUTION Hewlett Packard recommends the use of HP products in this printer Use of non HP products may cause problems requiring service that is not covered by the Hewlett Packard warranty or service agreements 144 Consumables and cleaning EN The following table lists the replacement intervals for printer consumable items and the control panel messages that prompt you when to replace each item Consumable Printer message Page count Approximate time period2 Black toner 9 000 pages 4 months cartridge Cyan toner 6 000 pages 2 5 months cartridge Magenta toner 6 000 pages 2 5 months cartridge Yellow toner 6 000 pages 2 5 months cartridge Drum kit 6 250 color pages3 or_ 3 months for color 25 000 black and white only pages pages or 12 5 months for black and white only pages Transfer kit 25 000 color pages or 100 000 black and white only pages 12 5 months for color pages or 50 months for black and white only pages Fuser kit 50 000 color pages or 100 000 black and white only pages 25 months for color pages or 50 months for black and white only pages 1 App
150. ou to enter printer commands for example escape sequences directly into files However this method of controlling your printer requires that you learn printer PCL commands For information on PCL printer commands see Appendix C or the PCL PJL Technical Reference Package for this printer See page 32 for ordering information 24 The HP Color LaserJet 4550 Series Printer EN Managing memory Note EN This printer supports up to 192 MB of memory You can add additional memory by installing Dual Inline Memory Modules DIMMs To allow for memory expansion the printer has three DIMM slots which accept 64 or 128 MB of RAM each For information on installing printer memory see Appendix A The printer features Memory Enhancement Technology MEt which automatically compresses page data to provide the most efficient use of the printers RAM The printer uses 168 pin nonparity synchronous DRAM memory modules Extended data output EDO DIMMs are not supported If memory problems occur when you are printing complex graphics you can make more memory available by removing downloaded fonts style sheets and macros from printer memory Reducing the complexity of a print job from within an application can help in avoiding memory problems This printer also includes HP Resource Manager a new software utility to assist with managing memory For a full description of this feature see HP Resource Manager on page 27 Chapter1 2
151. ount includes the number of pages that were printed on one side the number that were printed on two sides duplexed and totals of the two printing methods for each media size It also lists the average percentage of page coverage for each toner color To print the usage page 1 On the printer control panel press MENU until MEHL displays 2 Press ITEM until displays 3 Press SELECT to print the usage page After the process is completed the printer will return to the REAL state 54 Using the printer control panel EN Interpreting the usage page The following sample illustrates a usage page Figure 2 5 Usage page Usage totals all media sizes Black coverage Cyan coverage Yellow coverage a fF WON Magenta coverage EN Chapter 2 55 Event log To print an event log 1 On the printer control panel press MENU until j i displays 2 Press ITEM until displays 3 Press SELECT to print the event log After the process is completed the printer will return to the state Interpreting the event log The following sample illustrates an event log HP Color LaserJet 4550 series printers WAM SRSA Figure 2 6 Printer event log The printer event log lists the printer events including printer jams service errors and other printer conditions 56 Using the printer control panel EN Using the printer control panel in share
152. out printing it The user can then print the job at any time through the printer control panel For example a user may want to download a personnel form calendar time sheet or accounting form that other users can access and print To store a print job permanently on the hard disk select the Stored Job option in the driver when printing the job Printing a stored job The user can print a job stored on the printer s hard disk from the control panel 1 Press MENU repeatedly until appears 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT to select the job name i appears 4 Press VALUE until the desired number of copies appears 5 Press SELECT to print the job Chapter 3 101 Note Deleting a stored job Jobs stored on the printer s hard disk can be deleted from the control panel 1 Press MENU repeatedly until appears 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears
153. play message Cause Solution The printer s power switch standby button is in the standby position Verify that the printer is on Fans may run while the printer is in standby mode off The printers memory DIMMs are defective or installed incorrectly Verify that the printer s memory DIMMs are correctly installed and are not defective See Installing DIMMs on page 217 The power cord is not firmly plugged into both the printer and the power receptacle Turn off the printer and then disconnect and reconnect the power cord Turn the printer back on The line voltage is incorrect for the printer power configuration Connect the printer to a proper voltage source as specified on the Power Rating Label on the back of the printer The power cord is damaged or excessively worn Replace the power cord The power source receptacle is not working correctly Connect the printer to a different power receptacle EN Chapter9 189 Printer is on but nothing prints Cause Solution The printers READY indicator light is not lit Press Go to return the printer to the F state The top cover is not closed properly Close the top cover firmly verifying that it is properly latched The DATA indicator is flashing The printer is probably still receiving data Wait for the DATA indicator to stop flashing l UT appears on the printer displa
154. plex printing from the printer control panel Changing duplex settings through the printer control panel affects all print jobs Whenever possible change duplex settings through your software application or printer driver 1 Press MENU until 2 Press ITEM unti 3 Press VALUE until 4 Press SELECT to save the setting 5 Press ITEM until amp i displays 6 Press VALUE to select either binding see figure 3 4 7 Press SELECT to save the setting Press GO to return the printer to the F state From your software application or printer driver select duplex printing if possible 10 Print the job To select duplex printing from the printer driver the driver must first be configured to recognize the duplex printing accessory For instructions see the online Help for the printer driver Chapter3 91 Figure 3 4 Options for binding duplex printing jobs Before printing in duplex mode decide on which edge you will be binding your finished document The binding setup options are e Long edge book binding which is the conventional layout used in book binding See 1 in figure 3 4 Short edge tablet binding which is the type often used with calendars See 2 in figure 3 4 Binding options 1 Long edge binding 2 Short edge binding 92 Common printing tasks EN Special printing situations EN Use these gu
155. print the page The fusing rollers have excess toner on them Print 5 to 10 pages to clean the excess toner from the rollers The media does not meet HP specifications see page 67 Use media that meets HP media specifications The toner cartridge is defective Replace the toner cartridge for the color that is smearing The fusing assembly is defective Replace the fuser kit There is excess toner in the printer Print 5 to 10 pages to clear the excess toner and clean the printer see page 148 The transfer roller is not seated correctly Remove and reseat the transfer roller A label or a piece of paper may be stuck to the transfer belt or a roller on the transfer belt Remove the label or piece of paper 202 Solving problems with the printer EN Ghosting Full page ghosting occurs when an image prints in full color on one page but a faded copy of it is also seen on the following page Replace the transfer kit If the imaging drum is near end of life replace it If the toner cartridge is near end of life replace it The media you are using is not within specifications Try a different type of paper Gray streaks Noimage available o Noimage available e o e The paper does not meet HP paper specifications or is stored improperly The printer operating environment does not meet specifications The toner cartridge is defective Replace the black toner cartridge There is excess toner ins
156. printer control panel select the correct printer personality and then resend the print job You are attempting to print a PostScript job with the printer configured for PCL From the printer control panel select the correct printer personality and then resend the print job Partial printout Problem Solution A memory error message appears on the printer control panel 1 Free up printer memory by deleting unneeded downloaded fonts style sheets and macros from printer memory or 2 Add more memory to the printer The file you are printing contain errors Check your software application to verify that the file does not contain errors To do so 1 Print another file that you know is error free from within the same application or 2 Print the file from another application EN Chapter9 213 Software application problems Unable to change system selections through software Cause Solution System software changes are locked out by the printer control panel See Chapter 6 Printer Interfaces Consult with your network administrator Your software application does not support system changes See the documentation for your software application The correct printer driver is not loaded Load the correct printer driver The correct application driver is not loaded Load the correct application driver Unable to select a font from t
157. printer control panel settings Verify that the settings in your software application or printer driver are correct Control panel settings were not correctly saved after they were changed Reselect the control panel settings and then press SELECT An asterisk should appear to the right of the setting The Data indicator is lit and there are no pages printing Buffered data exists in the printer Pressing Go prints the buffered data using current control panel settings and then activates the new control panel settings If you are on a network another user may have changed printer control panel settings Consult your network administrator to coordinate changes to printer control panel settings Unable to select Tray 3 optional 500 sheet paper feeder Problem Solution Tray 3 500 sheet paper feeder does not appear as an input tray option Tray 3 only displays as an option if it is installed Verify that Tray 3 is correctly installed Verify that the printer driver has been configured to recognize Tray 3 EN Chapter9 193 Print quality troubleshooting CAUTION Unless otherwise specified all references in this section to horizontal or vertical directions of print quality problems refer to problems found on letter and A4 sized media in portrait orientation Additional defect information is found in the following sections e Repetitive defects troubleshooting See pag
158. printer off and then on If the problem persists call HP Support The printer has detected an error The numbers H indicate the specific type of error Turn the printer off and then on Try printing a job from a different software application If the job prints go back to the first application and try printing a different file If the message appears with a specific software application or print job contact the software vendor for assistance If the message persists with different software applications and print jobs record the numbers that The EIO accessory card in slot has encountered a critical error as specified by iry appear for and call HP Support Record the numbers that appear for y and call HP Support EN Chapter 8 169 Control panel messages for external devices Some control panel messages will only occur if an external device attached to the printer has caused or created an error The following table contains these control panel messages For more information regarding the external device error see the documentation that came with the device Control panel messages for external devices Message alternates with Description A finishing device such as a stapler a binder or a 3 hole punch device has a paper jam Recommended action Clear the specified paper jam alternates with This messaged indicates an alignment error
159. provide comprehensive information about PCL commands Rather it provides a quick reference for users who are already familiar with the PCL command structure For more information see the PCL PJL Technical Reference Package See page 32 for ordering information or visit http www hp com support lj4550 Appendix B 223 PCL commands PCL printer commands instruct the printer which tasks to perform or which fonts to use for specific print jobs PJL commands The HP Printer Job Language PJL provides control above PCL and other printer languages The four major functions provided by PJL are printer language switching e job separation printer configuration e status feedback from the host PJL commands can be used to change printer default settings 224 PCL commands EN Interpreting PCL printer command syntax Note Figure B 1 EN Before using printer commands compare the following characters Lowercase L 2 Uppercase O O Number one 1 Number zero You must use the exact character and case specified for PCL printer commands Many printer commands use the lowercase letter L 2 and the number one 1 or the uppercase letter O O and the number zero These characters may not appear on your screen as shown here Figure B 1 shows the elements of a typical printer command in this example a command for page orientation im lt esc gt amp l3A lt esc gt amp l1 O lt esc gt amp l8D Pri
160. put until a new job is detected may take several seconds depending on the size of the job MENU Displays a menu system for obtaining printer status information or changing the printer s configuration settings ITEM Cycles through items in the selected menu Menu items vary depending on the options installed and on the configuration of other menu choices The ITEM key is also used to navigate through the printer s online Help system VALUE Cycles through the value choices for a particular menu item SELECT Selects the value that is currently shown on the display Note Using the printer online Help system This printer features an online Help system that provides instructions for resolving most printer errors Certain control panel error messages alternate with instructions on accessing the online Help system Whenever a appears in an error message or a message alternates with press the right side of the ITEM key to navigate through a sequence of instructions To exit the online Help system press either GO or SELECT 36 Using the printer control panel EN Interpreting control panel indicator lights The following table explains the meaning of the printer control panel indicator lights see page 35 Indicator On Off Flashing Ready green Printer is online able to accept and process data Printer is offline Printer is attempting to stop printing and go
161. r by turning the printer off and then on If the problem persists call HP Support alternates with X 0 1 2 Memory in DIMM slot 2 3 A temporary printing error occurred Clear the error by turning the printer off and then on If the problem persists call HP Support 168 Printer control panel messages Printer control panel messages continued Message Description Recommended action alternates with A failure has occurred in an external paper handling output device Make sure the cables from the external paper handling output device are securely plugged into the printer Clear the error by turning the printer off and then on alternates with alternates with One or more settings saved in the non volatile storage device are invalid Some settings may have been reset to factory defaults Indicates that a non volatile storage device is full Some settings may have been reset to factory defaults Check printer settings to determine which values have changed Clear the message by pressing Go If the problem persists call HP Support Check printer settings to determine which values have changed Clear the message by pressing Go If the problem persists call HP Support alternates with An error has occurred in where is X Description 0 Duplex mechanism has failed 1 Duplexer slide adjust has failed Clear the error by turning the
162. r printer driver affect only that specific job Selecting output bins This printer has two media output bins The position of the door to the rear output bin determines the bin used If the door to the rear output bin is open media is directed to that bin If it is closed media is directed to the top output bin There are no driver or software options for selecting an output bin Figure 3 1 illustrates the top and rear output bins e The top output bin holds up to 250 sheets of standard paper in correct order facing down When the bin is full a sensor directs the printer to stop printing Printing resumes when you remove paper from the bin e The rear output bin holds up to 100 sheets of standard paper in reverse order facing up Use this bin when printing on small media sizes Because there is no sensor at this output bin you should monitor the bin and empty it when it is full Note If the rear output bin is open duplex printing is not possible Close the rear output bin when duplex printing When printing on transparencies close the rear output bin This causes the transparencies to be sent to the top output bin and reduces the risk of jamming 74 Common printing tasks EN Figure 3 1 EN Rear view shown with the optional 500 sheet paper feeder and duplex printing accessory 1 Top output bin 2 Rear output bin Selecting media by type If you want to select media for your job by type o
163. ration 131 maintenance space required for 142 Material Safety Data Sheet MSDS 246 media See also paper colored paper 71 configuring input trays 76 curled output 188 custom size printing on 93 envelopes jamming 187 envelopes printing on 71 glossy paper 70 heavy paper 72 letterhead 73 loading Tray 1 78 loading Tray 2 82 loading Tray 3 86 ordering 31 precautions 73 preprinted forms 73 printing guidelines 69 problems 177 selecting 66 75 sizes setting 41 types to avoid 69 weights 67 memory 18 adding 215 managing 25 Memory Enhancement Technology MEt 25 Menu EIO 48 VO Menu 44 Printing 42 Resets 46 menu Calibration 45 Configuration 43 locking 38 132 Paper Handling 41 menu map printing 38 messages control panel 152 error 152 service 152 warning 152 MEt Memory Enhancement Technology 25 MSDS Material Safety Data Sheet 246 N network securing 132 network interface settings adjusting 48 O online help 36 operating environment specifications 236 ordering 500 sheet paper feeder 31 accessories 31 cables 32 media 31 memory 31 network connectivity 31 reference materials 32 toner 31 output bins capacity 74 selecting 74 output incorrect 212 Index 267 268 Index P PANTONE colors 111 paper See also media curled output 188 custom size printing 93 glossy 70 handling 18 heavy 72 input trays configuring 76 jams locating 175 loading Tray 1 78 loading Tray 2 82 loading Tray 3 86
164. ress Go to return the printer to the 62 Using the printer control panel EN CAUTION EN Setting advanced functions This printer supports bidirectional parallel communication You can turn this feature on and off through the I O Menu To enable bidirectional parallel communication 1 2 3 4 5 Press MENU until Li displays Press ITEM until displays Press VALUE until Gi displays Press SELECT to save the setting Press Go to return the printer to the state Resetting printer memory Resetting memory clears the page buffer removes downloaded fonts and macros and returns all print menu settings to user selected defaults To reset printer memory Press MENU until amp Press ITEM until Press SELECT Hy appears on the printer control panel display and the printer automatically returns to the state Chapter2 63 CAUTION Resetting the printer to factory default settings Resetting the printer to factory default settings can be useful when you are troubleshooting the printer Resetting factory defaults clears the page buffer removes downloaded fonts and macros and returns all print menu settings to factory defaults To reset the printer to factory default settings 1 Press MENU until displays 2 Press ITEM until isplays 3 Press SELECT until the following message appears This message displays until the printer has completed the initialization process The
165. rk and a Web browser The embedded Web server can be used with Microsoft Internet Explorer 4 or above and with Netscape Navigator 4 and above IPX based printer connections are not supported by the embedded Web server To access the embedded Web server 1 Open your Web browser 2 Type the IP address assigned to the printer into the Address or Location field If you do not know the IP address for the printer it is listed on the printer configuration page For more information about printing a configuration page see Printer configuration page on page 49 260 Embedded Web server EN Note EN Embedded Web server page sets The embedded Web server has three sets of internal Web pages for collecting information about the printer and for changing configuration options These sets are e Home pages e Device pages e Networking pages When the embedded Web server is active each set of pages is listed on the browser screen Click on the set that you want to view and the selection expands to display a list of frequently accessed Web links Each page in the embedded Web server has access to online Help For more information regarding a particular page click the Help button Home page set The home pages of the embedded Web server are the informational pages for the printer These include e Printer Status page This page displays printer capabilities control panel messages and status lights that currently appear on the
166. rnates with The new Flash DIMM installed in slot X is initializing No action required The hard disk flash DIMM or RAM disk had a critical failure and no longer can be used Remove the flash DIMM and replace it with a new one EN Chapter8 155 Printer control panel messages continued Message Description Recommended action The requested operation could not be performed You might have attempted an illegal operation such as trying to download a file to a non existent directory No action required The hard disk flash DIMM or RAM disk is full Delete files from the device Use HP Resource Manager to download or delete files and fonts See the software help for more information The hard disk flash DIMM or RAM disk is protected and no new files can be written to it The hard disk flash DIMM or RAM disk has been initialized by another HP printer product Disable the write protection through HP Resource Manager Re initialize the device using HP Resource manager or HP Web JetAdmin see the online help for more information The fuser is near the end of its expected life Order a replacement fuser kit and continue printing See Printer supplies and accessories on page 31 The fuser has reached the end of its expected life See Printer supplies and accessories on page 31 The personal identification number
167. roximate average A4 letter size page count based on 5 coverage of individual toner colors Page counts are only estimations and usage conditions and print patterns may cause results to vary 2 Approximate lifes are based on 2 000 pages per month 3 6 250 color pages or 25 000 black only pages based on two page A4 letter sized print jobs Actual number of pages will vary depending on individual customer usage Factors impacting page yield include color versus black only printing mix paper size typical job length and complexity and automatic duplexing EN Chapter 7 145 Locating consumables The following figure illustrates the location of each consumable item Figure 7 2 Consumable item locations Toner cartridges Imaging drum cartridge Transfer belt Air filters Fuser Transfer roller our won 146 Consumables and cleaning EN Environmental collection program EN Hewlett Packard encourages responsible disposal of HP LaserJet printer supplies through its Planet Partners Program For details on this program see the recycling instruction guide enclosed with each consumable item This program may not be available in all countries regions The following consumable items can be disposed of through the Planet Partners Program Toner cartridge Imaging drum cartridge Transfer belt Fuser Chapter 7 147 Cleaning the printer CAUTION Cleaning excess toner fro
168. rvals for consumable items 144 Locating consumables 0 0 e eee eee 146 Environmental collection program 0000 e eee eee 147 Cleaning the printer 0 000 eee 148 Cleaning excess toner from the printer 148 Cleaning the toner density sensor 00005 149 8 Printer control panel messages OVENIOW s ssa ta cake see dda aroe dh eb de eet ba eeOeee hes 151 Message typeS 20 cee eee 152 Status messages 1 2 ee 152 Warning messages cee eee 152 Attention messages 0 cee eee ee 152 Critical error messages 000 c eee ee 152 Printer control panel messages 00 cece eee eee 153 Control panel messages for external devices 170 9 Solving problems with the printer OVENWIOW co kndaceee a cates bee ee aa ewe a ee we dae ee AN 173 Basic troubleshooting checklist 0 0000 e eee eee 174 Paper jam locations 000 cece eee 175 Paper jam recovery 0 00 eee eee 176 Common causes of paper jamS 00 cee eee 177 EN EN Clearing paper jams 1 2 2 0 0 00 eee 178 Clearing jams in the middle front drawer area 178 Clearing jams in the Tray 2 area 0 2 eee eee 180 Clearing jams in the optional Tray 3 area 181 Clearing jams in the rear door areaS 00000 182 Clearing jams in the front duplex drawer area 184 Media
169. s 0 0c cease 207 Dull or dark transparencies 000 e eee eee 208 Rippled or wavy transparencies 00000 208 Incorrect image on transparencies 0 45 208 Repetitive defects on transparencies 4 209 Streaking or smudges on transparencies 209 Color printing problems 00 0c eee eee 210 Incorrect printer output 1 0 ee 212 Software application problems 0000 cee e eee 214 Contents 9 10 Contents Appendix A DIMM Installation OvervieW 00 2 c eee DIMM configuration 0 0 00 eee Installing DIMMS 0 c eee ee eee Verifying DIMM installation 0 00 ee eee Resource saving permanent resourceS 00 Installing EIO cards mass storage 0020000 Appendix B PCL commands OVEIVIEW 2 kad EEEE EEREN EEEE AEEA E EEE EE E Aa Interpreting PCL printer command syntax 5 Combining escape sequences in PCL Printer command SYMA 2s tie aia beets a tesa a ice ae teeta Entering escape characters 0 0 00 eee eee eee Selecting PCL fonts 0 00 c cee ee Common PCL commands 0 200 e eee eeee Appendix C Specifications Electrical specifications 0 cee eee Operating environment specifications 000 Acoustic emissions 0 000 ee Environmental product stewardship program Regulatory sta
170. s Note 254 Before calling an HP Sales and Service office be sure to contact the appropriate Customer Care Center number listed in the HP Customer Care section Products should not be returned to these offices Product return information is also available through the appropriate Customer Care Center listed in the HP Customer Care section Argentina Hewlett Packard Argentina S A Montafeses 2140 50 60 1428 Buenos Aires Phone 54 1 787 7100 Fax 54 1 787 7213 Australia Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn VIC 3130 Phone 61 3 272 2895 Fax 61 3 898 7831 Hardware Repair Center Phone 61 3 272 8000 Extended Warranty Support Phone 61 3 272 2577 Customer Information Center Phone 61 3 272 8000 Austria Hewlett Packard GmbH Lieblgasse 1 A 1222 Vienna Phone 43 1 25000 555 Fax 43 1 25000 500 Belgium Hewlett Packard Belgium S A NV Boulevard de la Woluwe Woluwedal 100 102 B 1200 Brussels Phone 32 2 778 31 11 Fax 32 2 763 06 13 Warranty and support information Brazil Hewlett Packard Brasil SA R Aruana 125 Tambore Barueri SP 06460 010 Phone 55 0 11 829 6612 Fax 55 0 11 829 0018 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway South Service Road Kirkland Qu bec H9J 2X8 Phone 1 514 697 4232 Fax 1 514 697 6941 Hewlett Packard Canada Ltd 5150 Spectru
171. s color matching system is useful for matching printer output to a specific color for example a logo See the documentation for your software application for instructions on using PANTONE colors For more information on using PANTONE colors see the Readme file for the PANTONE color matching system included on the printing system CD ROM Color settings halftone settings and print media affect the appearance of PANTONE colors To optimize PANTONE certified colors use the default PostScript 3 emulation driver settings and HP LaserJet paper Automatic PANTONE calibration Automatic PANTONE calibration generates high quality PANTONE colors from the PANTONE color name automatically providing the best possible color calibration in the HP Color LaserJet 4550 printers An example of a PANTONE name is PANTONE 286CVC When printing PANTONE colors Automatic PANTONE calibration is the default setting for HP Color LaserJet 4550 printers This feature automatically converts PANTONE colors to optimal color values for the HP Color LaserJet 4550 using the PANTONE color name in the data stream sent to the printer Most application programs that support the use of PANTONE colors for graphic objects will include the PANTONE name in the PostScript output along with the color values assigned to the object The HP Color LaserJet 4550 printer will recognize the PANTONE name and substitute the optimum
172. s SELECT once f i Z In the sections that follow find the protocol that you want to disable To disable IPX SPX Note Do not disable this protocol if Windows 95 98 or Windows NT clients will be printing to the printer 1 Press ITEM until appears 2 Press VALUE to change to 3 Press SELECT to save the new status 4 To disable another protocol find the appropriate section OR Press GO to return the printer to the state 138 Printer Interfaces EN To disable DLC LLC 1 Press ITEM until 2 Press VALUE to change to 3 Press SELECT to save the new status 4 To disable another protocol find the appropriate section OR Press Go to return the printer to the F state To disable TCP IP 1 Press ITEM until 7 2 Press VALUE to change to 1 3 Press SELECT to save the new status 1 4 To disable another protocol find the appropriate section OR Press GO to return the printer to the amp state Note You cannot access the printer using the embedded Web server if TCP IP is disabled To disable Apple AppleTalk 1 A O N EN Press ITEM until amp Press VALUE to change to Press SELECT to save the new status amp To disable another protocol find the appropriate section OR Press Go to return the printer to the F state Chapter6 139 140 Printer Interfaces EN EN Consumables and cleaning Overview This chapter provides an overview of
173. s from this page Alerts page Input a list of recipients for electronic notification of various printer events E Mail page Configure the incoming and outgoing mail servers Security page Set a password for the embedded Web server Passwords and features configuration should only be determined by the network administrator If a password is set users will require a password for entry into the device sections of the embedded Web server Other Links page Add or customize links to other websites These links are displayed on the navigational bar throughout the embedded Web server pages There are two permanent links Ask a question where the user can get help with the printer and Order Supplies where you can order printer supplies Order Supplies is only available from the Device page set Language page Determine the language in which to display the embedded Web server information Device Identification page Name the printer and assign an asset number to it Input the name and email address of the primary point of contact for information about the printer This page also shows the printers network names addresses and printer model information 262 Embedded Web server EN Networking page set This set of pages allows the network administrator to configure the HP JetDirect card for the printer Refer to the online Help and to the HP JetDirect Print Server Administrator s Guide for more information WWW To downl
174. s media from input trays in the following order When Tray 1 is configured as 7 e Tray 1 Tray 3 if attached Tray2 When Tray 1 is configured as 7 Tray 3 if attached e Tray 2 e Tray 1 Chapter 3 77 Printing from Tray 1 multipurpose tray Tray 1 the multipurpose tray can print on all supported sizes and types of media and envelopes See Supported media weights and sizes on page 67 Loading media into Tray 1 To load media into Tray 1 CAUTION To avoid jams never add or remove media from a tray during printing To avoid damaging the printer place labels and paper heavier than 105 g m 28 Ib up to 42 Ib bond only in Tray 1 1 Pull up the tray extension 2 Slide the media width guides all the way open 3 Load media into the tray with the side to be printed facing the printer Slide the media in until it sits squarely in the bottom of the tray 78 Common printing tasks EN EN 4 Slide the media width guides in until they hold the media firmly in place without bending it Note For proper paper feeding custom media must be at least 76 mm 3 in wide and 127 mm 5 in long Note Load prepunched paper with the holes toward the side of the printer as illustrated For two sided printing load media with the front side facing away from the printer Chapter3 79 Loading envelopes into Tray 1 Envelopes can be printed only from Tray 1 This tray holds up to 10 e
175. s that will be used 134 Printer Interfaces EN Note EN Configuring TCP IP parameters You can use the printer control panel to configure the following TCP IP parameters e usage of the BOOTP file for configuration parameters the default is to use the BOOTP file IP address 4 bytes subnet mask 4 bytes default gateway 4 bytes TCP IP connection timeout in seconds Do not disable BOOTP if you will be using RARP or DHCP to configure TCP IP parameters To configure TCP IP parameters from the printer control panel 1 Press MENU until Press ITEM until Press VALUE until displays Press SELECT once displays isplays Press VALUE once displays 2 3 4 5 Press ITEM until 6 7 Press SELECT once 8 Chapter6 135 10 11 12 13 14 15 16 17 136 Printer Interfaces If you keep the values for the TCP IP parameters will be provided by the BOOTP file RARP or DHCP and no other TCP IP configuration is necessary Skip to step 17 OR Press VALUE to change the value of the 40 displays parameter Press SELECT to save the selection E appears and you are prompted to configure each of the TCP IP parameters Press ITEM to continue configuring I displays Press VALUE until the value of the first byte of the IP address displays Press SELECT to save the value Repeat steps 12 and 13 to configure the remaining bytes of the IP address
176. scription Recommended action The printer is online and ready to receive data and no status or device attendance messages are pending No action required The transfer belt is broken or incorrectly installed Remove the transfer belt Inspect the transfer belt for damaged areas and replace it if necessary Check for broken connectors in the middle front drawer Check for paper jammed inside the connectors in the middle front drawer Turn the white knobs on the transfer belt until little windows are visible Tap the windows to shake any toner loose If the toner does not shake loose reach under the window with a Q tip and remove the toner from the window Printer media has become jammed somewhere in the paper path The printer is executing a request The printer returns to the amp y state upon completion of this process Ensure that all jammed paper is removed from the paper path See Paper jam locations on page 175 No action required The printer is executing a memory reset The printer returns to the tate upon completion of this process No action required The color calibration density values have been reset to their default values No action required The printer is executing a ora No action required 160 Printer control panel messages EN Printer control panel messages continued Message Description
177. select fonts either from a software application or through the printer control panel A font request from a software application or printer driver overrides font settings in the printer control panel Selecting fonts from software applications For information on changing font selection base font printer setup print options and font appearance from a software application see the documentation for your application Selecting symbol sets If you want to print a symbol such as Q while the printer is in PCL mode you must first select the symbol set that contains that character See the PCL PJL Technical Reference Package for a complete listing of available symbol sets and printer commands See page 32 for ordering information Symbol set availability Many software applications allow you to specify a symbol set from the printer setup menu You should consider two things when using symbol sets e Software applications may not support all of the printer s symbol sets e Typefaces are designed to work with specific symbol sets Entering symbols into text The documentation for your software application should contain instructions for entering special symbols into text See the documentation s index for phrases such as compose feature composite characters symbol sets character sets code pages and extended characters 118 Using fonts EN Note Note EN Selecting PCL fonts through the printer control panel I
178. side Then close the drawer 2 Pull open the top front drawer 3 Remove the imaging drum by the blue handle 4 Use the cleaning brush to remove all dust and toner particles from the sensor as illustrated Chapter 7 149 E Ean xe D amp D oO E x E z E oO no m F o 1O 6 Close the top front drawer 7 Replace the cleaning brush and firmly close the lower front drawer EN 150 Consumables and cleaning EN Printer control panel messages Overview This chapter lists printer control panel messages and explains their meaning The control panel displays four types of messages These message types are Status messages Warning messages Attention messages Critical error messages Chapter8 151 Message types Status messages Status messages reflect the current state of the printer They inform the user of normal printer operation and do not require user interaction to clear them They change as the state of the printer changes Whenever the printer is ready not busy and has no pending warning messages the status message PERL is sa if ak printer is online If the printer is offline the message displayed Warning messages Warning messages inform you of data and print errors These messages typically alternate with the messages and remain displayed until you press Go Iti 5 iis set to in the printers configuration menu then these messages are cleared by th
179. sits to your central location HP can write an agreement for any combination of 25 or more workstation products including printers plotters computers and disk drives See HP Service Agreements on page 251 for HP service agreements phone numbers Appendix D 249 Support information HP Customer Care Online Services for 24 hour access to information over your modem we suggest these services World Wide Web URLPrinter drivers updated HP printer software plus product and support information may be obtained from the following URLs in the U S http Awww hp com support lj4550 in Europe http Awww2 hp com Printer drivers may be obtained from the following sites in Japan ftp Awww jpn hp com drivers in Korea http www hp co kr in Taiwan http Awww hp com tw or the local driver website http Avww dds com tw America Online America Online Bertelsmann is available in the U S France Germany and U K Printer drivers updated HP printer software and support documentation to help answer your questions about HP products are available Use Keyword HP to start your tour or call 1 800 827 6364 preferred customer 1118 to subscribe In Europe call the appropriate number below Austria 0222 58 58 485 France 353 1 704 90 00 Germany 0180 531 31 64 Switzerland 0848 80 10 11 United Kingdom 0800 279 1234 CompuServe Printer drivers updated HP printer software and interactive sharing of technical
180. sning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 4550 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja 244 Specifications EN EN VARO Mik li kirjoittimen suojakotelo avataan olet alttiina nakymattomalle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 765 795 nm Teho 5 mW Luokan 3B laser Appendix C 245 Www Material Safety Data Sheet MSDS Go to the HP LaserJet Supplies website to obtain the Toner Cartridge Drum material safety data sheet MSDS The address is http www hp com go msds Once at the site select the HP LaserJet icon If you do not have access to the Internet call the HP FIRST fax on demand service for material safety data sheets e Within the U S and Canada call 800 231 9300 from your touch
181. st enter the Personal Identification Number PIN that was assigned to the job in the driver The number of copies the user wants to print Prints the requested number of copies of the job TE Deletes the job from the printer s hard disk EIO menu If an Enhanced Input Output EIO card for example an HP JetDirect Print Server has been installed in the printer an additional menu is available This additional menu provides a way to configure the EIO accessory and to adjust network interface settings For information on HP JetDirect EIO menus see the HP JetDirect Print Server Administrator s Guide This guide is included with the HP Color LaserJet 4550N 4550DN and 4550HDN printers and is available through HP Customer Care online at http Awww hp com support net_printing 48 Using the printer control panel EN Printer information pages Note EN Printer configuration page Printing a printer configuration page can help you verify that the printer is configured properly This can be useful in troubleshooting printer problems To print a printer configuration page 1 On the printer control panel press MENU until 1 displays 2 Press ITEM until displays 3 Press SELECT to print the configuration completed the printer will return to the e After the process is ms state If the printer is configured with EIO cards for example an HP JetDirect Print
182. t 27 gt MS DOS Editor Hold down CTRL P then Esc lt MS DOS Edlin Hold down CTRL V then AT dBase 2 CHR 27 command CHR 27 UNIX VI Editor Hold down CTRL V then Esc EN Appendix B 227 Selecting PCL fonts The printer font list provides PCL printer commands for selecting fonts See Printing a list of available printer fonts on page 121 A sample section of a font list is shown below There is one variable box for entering symbol sets and one for entering point size Unless these variables are entered the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the Common PCL Printer Commands section of this chapter Casey a Figure B 2 Font list 1 Symbol set 2 Point size 228 PCL commands EN Note Fonts are either fixed or proportional in spacing This printer supports fixed fonts Courier Letter Gothic and Lineprinter and proportional fonts including CG Times Arial and Times New Roman Fixed space fonts are best used in applications such as spreadsheets and databases where it is important for columns to line up vertically Proportional spaced fonts are generally used in word processing applications Common PCL commands The following table lists the most common PCL commands PCL Commands Funct
183. tements 0 0 00 cece eee ee FCC regulations s asipi eie i ai ee a ee Canadian DOC regulations saunaa VCCI statement Japan 00000 eee Korean EMI statement 0 0 00 eee Declaration of Conformity 000000 cee eee Safety information 0000 cece ee Laser Safety 0 2 00 ce eee Laser Statement for Finland 0 000 ea eeae Material Safety Data Sheet MSDS Appendix D Warranty and support information Hewlett Packard Warranty Statement 00005 HP Maintenance Agreements 0 0 eee eee eee On site service agreements 00000 e eee eee eee Support information siss 0 00 eens HP Customer Care options worldwide Worldwide Sales and Service Offices 0 000 EN EN Appendix E Embedded Web server INtOGUCTON pic cents aana lh pide ate dcia eae a ald PS Oe ee aed 259 Using the embedded Web server 00002e ee eee 260 To access the embedded Web server 00005 260 Embedded Web server page setS 000 05 261 Index Contents 11 Where to look for more information Several references are available for use with this printer For additional copies of the guides below contact your HP authorized dealer www Additional information is available at http www hp com support j4550 Setting up the printer Getting Started Guide Step by step ins
184. th the printer of your letterhead to verify that the paper used meets the specifications for this printer see page 67 e Media does not meet the specifications for this printer Only use media that meets the media specifications for this printer See page 67 The printer is operating in excessively humid or dry conditions Verify that the printing environment is within humidity specifications see page 235 e ifaj Or iT message is displayed on the printer control panel replace the appropriate toner cartridge If the problem persists call for service e Excess toner may have been deposited on the transfer belt Use a lint free cloth to clean any excess toner from the transfer belt surface Non adhering toner There is excess toner in the printer Clean the printer see_ AaBbCc page 148 PERS e The toner cartridge is defective Replace the toner cartridge color AaBbCc that is not adhering to the media AaBboCc e The paper is too smooth Use media that meets HP media specifications see page 67 e The driver setting is set incorrectly Change the paper type setting to heavy or glossy e The fuser is defective Replace the fuser kit 204 Solving problems with the printer EN Noimage available ABCDEFGHIJKLM No image available No image available CAUTION EN Marbled output e Printa configuration page see page 49 and refer to the color blocks at the bottom of the page Replace the toner
185. that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules 240 Specifications EN EN Canadian DOC regulations Complies with Canadian EMC Class A requirements Conforme a la classe A des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORE HRUBRESERRSA EMBs VCCI ORF CT lt DIAARRMHRE CT CORBERER CRATSC BRASS VNSRCTCEMHVET COMAKILERAOBVEH REBT SLIBKENSCEMHVET Korean EMI statement MEA QHZ As 7171 0l 7171 H7822 AAT so AVS He 7 K J olL HH AR TASA S AETA KA Al HIASSOS m oHM7 HFHH Appendix C 241 Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 4550 4550N 4550DN 4550HDN Printer Including 500 sheet feeder and Duplexer Accessory Model Number C7085A C7086A C7087A C7088A Printer C4082A 500 sheet feeder C4083A Duplexer Accessory Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 IEC 60825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC CISPR 22 1993 EN 55022 1994 A1 A2 Class A1 EN 50081 1 1992 EN 50082 1 1
186. the cables from the external paper handling output device are securely plugged into the printer Clear the error by turning the printer off and then on alternates with A failure has occurred in an external paper handling output device Make sure the cables from the external paper handling input device are securely plugged into the printer Clear the error by turning the printer off and then on alternates with A failure has occurred in an external paper handling output device Make sure the cables from the external paper handling output device are securely plugged into the printer Clear the error by turning the printer off and then on The finishing devices is running out of its finishing material Refill the finishing device with the specified finishing agent EN Chapter8 171 172 Printer control panel messages EN Solving problems with the printer Overview This chapter provides information on solving and preventing printer problems such as paper jams and image defects The chapter includes the following sections e Basic troubleshooting checklist Paper jam locations Paper jam recovery Common causes of paper jams Clearing paper jams Media handling problems Printer response problems Printer control panel problems Print quality troubleshooting Overhead transparency defects Color printing problems Incorrect
187. the printers consumable items The chapter includes the following sections e Making room around the printer for replacing consumables Approximate replacement intervals for consumable items Locating consumables Environmental collection program Cleaning the printer For complete instructions on installing consumables see the installation guides supplied with each consumable item Chapter 7 141 Making room around the printer for replacing consumables The following illustration shows the clearance necessary around the printer for replacing consumables 330 mm A 405 mm 13 inches P 550 mm 22 inches 16 inches 755 mm 30 inches 660 mm 26 inches i v 55 mm 2 2 inches 121 mm w 4 75 inches Figure 7 1 Consumable replacement clearance diagram 1 Top view 2 Side view 142 Consumables and cleaning EN EN Consumable replacement guidelines To facilitate consumable replacement keep the following guidelines in mind when setting up the printer e Sufficient space is required in the front and rear of the printer for removing consumable items The printer should be located on a flat sturdy surface 102 mm 4 in of space is required on the sides of the printer to ensure proper ventilation Chapter 7 143 Approximate replacement intervals for consumable items Y
188. tions The printer detects media size based on Tray 3 s physical configuration and the position of the media size knob located on the side of the tray A user configurable control panel menu settings identifies the media type that the printer expects to be loaded in Tray 3 An internal sensor automatically detects when Tray 3 is empty A paper level indicator is provided on the front face of the tray The paper path for the 500 sheet paper feeder passes through Tray 2 If Tray 2 is partially pulled out or removed media from the paper feeder cannot feed into the printer This causes the printer to go offline and generates a message that Tray 2 must be installed Chapter 3 85 Loading media into Tray 3 Tray 3 adjusts for the following media sizes e Letter e JISB5 e Legal e Custom B5 ISO e A4 e Executive The printer automatically detects the media size in Tray 3 based on the tray s physical configuration and the position of the media size knob To load media into Tray 3 CAUTION Do not print cardstock labels and envelopes from Tray 3 This media should be printed only from Tray 1 Do not overfill the input tray Overfilling trays can cause jams in the printer 1 Remove Tray 3 and place it on a flat surface 2 Setthe rear media length guide by squeezing the release latch and sliding the guide to the length of media you are loading 3 For special size media flip up the special media guide in the cent
189. to select the job _ appears 4 Press VALUE until the desired number of copies appears 5 Press SELECT to print the job Chapter 3 95 Note Note Deleting a stored quick copy job When a user sends a quick copy job the printer overwrites any previous jobs with the same user and job name If there is not a quick copy job already stored under the same user and job name and the printer needs additional space the printer may delete other stored quick copy jobs starting with the oldest job The default number of quick copy jobs that can be stored is 32 The number of quick copy jobs that can be stored is set from the control panel see page 47 If you turn the printer off and then back on all quick copy proof and hold and private jobs are deleted A stored quick copy job can also be deleted from the control panel 1 Press MENU repeatedly until appears 2 Press ITEM until the desired user name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT to select the job 4 Press VALUE until 5 Press SELECT to delete the job 96 Common printing tasks EN Note EN Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof one copy o
190. tomer support 252 extended warranty 239 features 18 maintenance agreements 249 recycling 238 safety 243 stewardship 237 warranty 247 worldwide sales and service 254 R RAM random access memory 18 random access memory RAM 18 ready light interpreting 37 recycled paper using 239 recycling toner cartridges 237 reference materials ordering 32 regulatory information 240 repairs 249 252 Resets Menu description of 46 items 46 resource saving 221 S safety information laser safety 243 toner material safety 243 sales and service offices 254 257 saving permanent resources 221 Screen Match 108 securing network 132 selecting default font 117 fonts 118 media 66 75 output bins 74 PCL fonts 119 printer settings 23 service agreements customer support types 249 sizes media 67 paper 67 soft fonts availability 126 software application problems 214 software ordering 250 specifications acoustic emissions 236 electrical 235 operating environment 236 stopping a print job 94 supplies ordering 31 251 Index 269 270 Index T throughput 20 toner See also toner cartridges densities setting 45 density sensor 149 ordering 31 toner cartridges replacement intervals 145 toner cartridges recycling 237 transparencies feeding problems 187 ordering 31 tray capacities 68 tray capacities 67 priority configuring 77 Tray 1 configuring 76 loading 78 printing from 78 Tray 2 configuring
191. tructions for installing and setting up the printer HP JetDirect Print Server Administrator s Guide Instructions to configure and troubleshoot the HP JetDirect print server Accompanies printers that include an HP JetDirect print server network card Accessory and Consumable Installation Guides Step by step instructions supplied with the printers optional accessories and consumables for installing the printers accessories and consumables 12 Contents EN EN Using the printer Online User Guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help S through the printer driver Contents 13 How to use this online user guide 14 Contents This user guide is provided online in an Adobe Acrobat portable document format PDF This section will help familiarize you with using PDF documents in Acrobat Reader version 4 0 For complete instructions on how to view PDF documents see the documentation included with Acrobat Reader Features of Acrobat Reader 4 0 Finding topics in the online user guide There are two primary ways to navigate to the informat
192. type is selected in your software or printer driver The input tray is overfilled Remove excess media from the input tray Do not load more than 50 transparencies in any tray Media in another input tray is the same size as the transparencies and the printer is defaulting to the other tray Make sure that the input tray containing the transparencies or glossy paper is selected in your software application or printer driver Use the printer control panel to configure the tray to the media type loaded Envelopes jam or will not feed in the printer Cause Solution Envelopes are loaded in an unsupported tray Envelopes should only be printed from Tray 1 Load envelopes into Tray 1 Envelopes are curled or damaged Envelopes are sealing because the moisture content is too high Try using different envelopes Try using different envelopes Envelope orientation is incorrect Verify that the envelope is loaded correctly See Loading envelopes into Tray 1 on page 80 The envelopes being used are not supported by this printer See Supported media weights and sizes on page 67 or the HP LaserJet Printer Family Paper Specification Guide EN Chapter9 187 Output is curled or wrinkled Cause Solution Media does not meet the specifications for this printer Only use media that meets the media use specifications for this printer see Supp
193. u can use the HP Web JetAdmin software the HP LaserJet Utility for Macintosh or an ASCII escape sequence to perform this procedure For instructions on locking the printer control panel using either the HP Web JetAdmin software or the HP LaserJet Utility for Macintosh see their online Helps 132 Printer Interfaces EN Configuring the printer for the network at the printer control panel Note EN You might need to configure certain network parameters on the printer You can configure these parameters from the printer control panel the embedded Web server or for most networks from the HP Web JetAdmin software or the HP LaserJet Utility for Macintosh The utilities are provided on the printing software CD ROM that comes with the printer The embedded Web server is a new printer feature from HP For more information about using the embedded Web server see Appendix E For a complete list of supported networks and for instructions on configuring network parameters from software such as the HP Web JetAdmin software see the HP JetDirect Print Server Administrator s Guide The guide comes with printers in which an HP JetDirect print server is installed This section contains the following instructions for configuring network parameters from the printer control panel configuring Novell NetWare frame type parameters e configuring TCP IP parameters e configuring the Apple EtherNet phase parameters e disabling unused network prot
194. untry region support numbers HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following information ready product number and serial number date of purchase and description of Korea outside Seoul 81 82 2 3270 0700 82 080 999 0700 the problem Argentina 54 1 778 8380 Malaysia 60 3 295 2566 Australia 61 3 8877 8000 Mexico 01 800 472 6684 Brazil 011 829 6612 New Zealand 64 9 356 6640 Canada 1 208 323 2551 Philippines 63 2 867 3551 China 86 0 10 6564 5959 Poland 48 22 519 0600 Chile 800 360 999 Portugal 351 0 1 317 6333 Czech Republic 420 2 6130 7310 Russia 7 0 95 797 3520 Greece 30 0 1 689 6411 Singapore 65 272 5300 Hong Kong SAR 852 800 96 7729 South Africa 27 86 000 1030 Hungary 36 0 1 382 1111 Taiwan 886 2 2717 0055 India 91 11 682 6035 Thailand 66 2 661 4000 Indonesia 62 21 350 3408 Turkey 90 212 224 5925 Israel 972 0 9 952 4848 Venezuela 800 47 888 Japan 81 3 3335 8333 Venezuela Caracas 207 8488 Korea Vietnam 84 0 8 823 4530 EN Appendix D 253 Worldwide Sales and Service Office
195. ur software application or in the printer driver in order to print on both sides of the page Figure 3 3 Optional duplex printing accessory EN Chapter3 89 To use the optional duplex printing accessory Be sure that the optional duplex printing accessory is installed correctly If the 500 sheet paper feeder Tray 3 is installed the duplex unit must be positioned between the printer and Tray 3 Verify that the printer driver is configured to recognize the duplex printing accessory For instructions see the online Help for the printer driver Close the door to the rear output bin The rear output bin is located at the back of the printer Select the appropriate duplex options in the printer driver software Duplex options include the page and binding orientation Duplex printing is not supported for certain media types including transparencies labels and cardstock 90 Common printing tasks EN CAUTION Note Note EN Control panel settings for duplex printing Many software applications allow you to change duplex printing settings If your software application or printer driver does not allow you to adjust duplex printing settings you can adjust these settings through the control panel Do not leave set to GH if transparencies or labels are used with the printer or serious damage may result Do not open the door to the rear output bin during duplex printing Doing so can cause jams or misprints To set du
196. ustom paper size dimensions Be sure to set the correct paper size in both the page setup and print dialog boxes onfigured in the you must set the n the printer control panel If Tray 1 is If your software application requires you to calculate margins for custom size paper see the online Help for that application Chapter 3 93 Stopping a print request Note You can stop a print request either from the printer control panel or from your software application To stop a print request from a computer on a network see the online Help for the specific network software It may take some time for all printing to clear after a print job is canceled To stop the current print job from the printer control panel Press CANCEL JOB on the printer control panel to cancel the job that is currently printing Pressing CANCEL JOB does not affect subsequent print jobs that are stored in the printer buffer To stop the current print job from your software application If several requests have been sent to the printer through your software they may be waiting in a print queue in Windows Print Manager for example See your software documentation for specific instructions on canceling a print request from the computer 94 Common printing tasks EN Job retention features CAUTION Note Note EN To use the Job retention features listed below you must install a hard disk in the printer and properly configure the printer dri
197. verride printer control panel settings for all Printing Menu and most Configuration Menu items For information about controlling the printer in a network environment see the HP JetDirect Print Server Administrator s Guide For downloadable manuals go to http www hp com support lj4550 When you connect select Manuals 34 Using the printer control panel EN Locating printer control panel features Figure 2 1 Note EN Printer control panel Attention indicator light Menu key Item key Printer online Help Value key Select key Cancel Job key Go key Data indicator light 10 Ready indicator light 11 Printer control panel display OAN OA FWN Rocker keys The ITEM key is also used to navigate through the online Jj Help system Chapter 2 35 Using printer control panel keys The following table summarizes the function of each printer control panel key Key Function Go Depends on the status of the printer Normally Go activates printing using current settings or directs the printer to proceed with the process designated on the control panel If the printer is offline pressing Go will return the printer to the state CANCEL JOB Terminates the job that is currently printing The printer completes the current page and purges all in
198. vers All Job retention features are selected in the printer driver Some Job retention features require you to use the printer control panel menus to release the print job Make sure to identify your jobs in the printer driver before printing Using default names may override previous jobs with the same default name or cause the job to be deleted Adding additional printer memory may resolve memory problems improve how the printer handles complex graphics and improve download times but will not increase maximum printer speed ppm rating Quick copying a job The quick copy feature prints the requested number of copies of a job and stores a copy on the printer s hard disk Additional copies of the job can be printed later This feature can be turned off from the driver For more information about specifying the number of quick copy jobs that can be stored see the control panel item described on page 47 Printing additional copies of a quick copy job To print additional copies of a job stored on the printer s hard disk from the control panel 1 Press MENU repeatedly until LJ appears 2 Press ITEM until the desired user or job name appears If you are using a Macintosh computer the user name appears on the first line of the display and the job name appears on the second line of the display After you have selected the desired user name using ITEM press VALUE until the desired job name appears 3 Press SELECT
199. wing preliminary copies of slides and hardcopy output quickly for color document that will be photocopied or faxed Automatic color adjustment The Automatic color adjustment feature of HP ColorSmart II the default setting optimizes the color and halftones used for each element in a document Automatic also provides additional color options for application and operating systems that support color management systems For more information see your printer driver online Help Automatic is the default setting and is recommended for printing all color documents Chapter4 107 Manual color adjustment The Manual color adjustment feature of HP ColorSmart II allows you to adjust the color and halftone modes for text graphics and photographs To access the Manual color options from the Color tab select Manual then Options Halftone options Halftone options affect the resolution and clarity of your color output You can select halftone settings for text graphics and photos independently The two halftone options are Smooth and Detail e The Smooth option provides better results for large solid filled print areas It also enhances photos by smoothing out fine color gradations The Detail option is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Color map The color map settings in the printer driver tell the printer how to interpret
200. y Replace the toner cartridge specified on the printer display A printer message other than on the printer control panel appears See Chapter 8 for an explanation of printer control panel messages Your parallel port may have a DOS timeout error The PS PostScript Emulation personality is not selected Add a MODE command to your AUTOEXEC BAT file See your DOS manual for additional information Select F or Chapter 2 i for the printer language see The correct driver is not selected in your software application or printer driver Select the driver for PostScript Emulation for this printer in your software application or printer driver The printer is not properly configured See Chapter 6 for configuration information The computer port is not configured or is not working properly Run another peripheral connected to this port to verify that the port is working properly The printer has not been correctly named for your network or for a Macintosh computer Use the appropriate utility to name the printer on the network For Macintosh computers name the printer from within the Chooser menu 190 Solving problems with the printer EN Printer is on but is not receiving data Cause Solution The printers READY indicator light is not lit Press Go to return the printer to the state The top cover is not closed properly Close the top
201. y drawer Tray 3 optional 500 sheet paper feeder Tray 2 250 sheets of standard paper Middle front drawer transfer belt access Tray 1 150 sheet multipurpose tray Upper front drawer imaging drum access 10 Top cover door release button 11 Top cover door toner cartridge access OAN OA FWN EN Chapter1 21 Figure 1 2 Rear view shown with 500 sheet paper feeder and duplex printing accessory Rear door fuser access Rear output bin door Optional duplex printing accessory cover Optional duplex printing accessory power receptacle Printer power receptacle Parallel connector C connector EIO slots Paper handling accessory port Memory access remove the formatter 10 FIR port OAN OA FWHN 22 The HP Color LaserJet 4550 Series Printer EN Controlling print jobs Note EN There are several options available for controlling print jobs select printer settings through your software application or the printer driver recommended method select printer settings using the printer control panel select printer settings using the new embedded Web server enter printer commands directly into files HP Web JetAdmin Select printer settings through your software application or the printer driver The optimal way to control the printer is through your software application or the printer driver Changing these settings affects only your print job Most software applications allow you to
202. y installed Verify that each toner cartridge is installed properly Printed colors do not match screen colors Problem Solution Extremely light screen colors are not being printed Your software application may interpret extremely light colors as white If so avoid using extremely light colors Extremely dark screen colors are being printed in black Your software application may interpret extremely dark colors as black If so avoid using extremely dark colors The colors on your computer monitor differ from the printer output The toner density sensor may need cleaning Try selecting Screen Match in the color control tab of your printer driver See Cleaning the toner density sensor on page 149 Note Several factors can influence your ability to match printed colors to those on your monitor These factors include print media overhead lighting software applications operating system palettes monitors and video cards and drivers EN Chapter9 211 Incorrect printer output Incorrect fonts are printed Problem Solution The font has not been correctly selected in your software application Re select the font in your software application The font is not available to the printer Download the font to the printer or use another font In Windows the driver does this automatically The correct printer driver is not selected

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