Home

HP 4340S User's Manual

1. EY NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor 68 Chapter 4 Removal and replacement procedures Display assembly All display assemblies include WLAN antenna transceivers and cables WWAN models include 2 WWAN antenna transceivers and cables Description Spare part number Display assembly 33 8 cm 13 3 inch HD anti glare 684251 001 Before removing the display assembly follow these steps 1 gt P moe Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 31 Remove the following components a b e f Bottom door see Bottom door on page 33 WLAN module see WLAN Bluetooth combo card on page 43 WWAN module see WWAN module on page 41 Keyboard see Keyboard on page 45 Top cover see Top cover on page 47 Speakers see Speaker assembly on page 59 Remove the display assembly 1 2 Position the computer upside down Remove the WLAN and WWAN antennas from th
2. 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keyboard see Keyboard on page 45 c Top cover see Top cover on page 47 Remove the function board power button board assembly 1 Position the top cover upside down 2 Remove the three Phillips PM2 0x3 0 screws 1 that secure the boards to the top cover Ey NOTE The function board is secured with two screws The power button board is secured with one screw 3 Remove the function board from the top cover 2 56 Chapter 4 Removal and replacement procedures 4 Remove the power button board from the top cover 3 Reverse this procedure to install the function board power button board Component replacement procedures 57 RTC battery Description Spare part number RTC battery 684248 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keybo
3. Seri i aa L Product XXXXXXXX MM n a Warranty lyly0y Model XOOO0O0KX e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer 14 Chapter 3 Illustrated parts catalog Computer major components Computer major components 15 Item Description Spare part number 1 Display panel 33 8 cm 13 3 inch HD anti glare 684251 001 2 Keyboard includes cable 684252 xxx NOTE Fora detailed list of available keyboards see Sequential part number listing on page 21 3 Top cover includes touchpad For use in models with a fingerprint reader 684243 001 For use in models without a fingerprint reader 684244 001 4 Audio board includes cable 684245 001 5 RTC battery 684248 001 6 Function board Power button board includes cables 684240 001 7 Fingerprint reader assembly includes cable and br
4. System board EY NOTE All system board spare part kits include replacement thermal material Description Spare part number System board for use in models with discrete graphics 683855 001 System board for use in models with UMA graphics 683856 001 System board for use in Japan in models with UMA graphics 696335 001 Before removing the system board follow these steps 1 o oN Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 61 4 Remove the battery see Battery on page 31 5 Remove the following components a b c d e Bottom door see Bottom door on page 33 Hard drive see Hard drive on page 37 Optical drive see Optical drive on page 35 Keyboard see Keyboard on page 45 Top cover see Top cover on page 47 When replacing the system board be sure to remove the following components from the defective system board and install on the replacement system board e SIM card see SIM on page 34 e Memory module see Memory modules on page 39 e WLAN module see WLAN Bluetooth combo card on page 43 e WWAN module see W
5. r HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2012 Document Part Number 679212 001 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface s
6. 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer 30 Chapter 4 Removal and replacement procedures Battery Description Spare part number 6 cell 51 WHr 2 55 Ah Li ion battery 669831 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer ps Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface 2 Slide the battery release latches 1 to release the battery Ey NOTE You can slide the battery release latches simultaneously or one at a time 3 Tilt the battery upward 2 to remove it from the battery bay 3 Install the batt
7. Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and regions 99 Country region Accredited agency Applicable note number The United States UL 2 i The flexible cord must be Type HOSVV F 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75mm2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HOSVV F 3X0 75mmz2 conductor size KTL logo and individual approval numbe
8. 6 seconds DVD RW and CD RW SuperMulti DL Combo Drive specifications 89 Blu ray ROM DVD RW SuperMulti DL Drive Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time cD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode 90 Chapter 6 Specifications Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device configurations using Device Manager NOTE Windows 7 includes the User Account Control feature to improve the security of yo
9. 80 Updating the BIOS eusan aana a AEE ANAA 81 Downloading SoftPaqs to update the BIOS ssssnoseeseeesseesseeseeereesreeereerrrenrens 81 BIOS management using system diagnostics 2 0 0 eeeeeeeeeeeeeeenteeeeeeeeeaas 81 Using f10 setup to update the BIOS nsnnnsssenssnessesensnrnnnrrnssnesreertennrnnnnnnnnnenne es 81 Determining the BIOS Version cccceceeeeeeeeeeeeneeeeeeeeeaeeeeeeenaeeeeeeenaeeeeeeeeaas 82 Downloading a BIOS update 200 eceeceee eee eenee cette eetcteee eee etaeeeeeeesnaeeeeeeenenaaees 83 BIOS Setup Men ienis aaa aaa a aaa a eaaa a 83 Main C01 1 010 eee arene Oren a a a A a A a GA 84 SECURILY MME MU iaaiiai aa aA a aaa aaa aa ia 84 Diagnostics Mensais iar A N a 84 Using Advanced System DiaQnostics eerecrccrorariiniarrrirrnini inaa EE AREE EEE 84 6 SpeciheolonS avcisisinavesedessaaviacaisabsvneatsadsunsigs aa ia a a aaia leaanaa aidaa ndaleni 86 Computer SPECI CAtIOMS sssini na a a a A a a a aaa iaa 86 33 8 cm 13 3 in HD display specifications sessrrisseserrrrnissnnnenreenndadnnsnnnnanednnnanan tannanna nanain anana 87 Hard drive specifications cccccceecceecceceeeeeeee eee tettert dee caeeaaeaaecaeeeeeeeeeeeeeeeteeseesececcccaccaesaeeseeereenetees 88 DVD RW and CD RW SuperMulti DL Combo Drive specifications ccececcceceeceeeeeeeeeeeeeeeeeeeees 89 Blu ray ROM DVDRW SuperMulti DL Drive occ ee erence ee eee eeaaeeeeeeeeaeeeeeeeenaeeeeeeeeeaas 90 Specification
10. A Keyboard for use in Taiwan 684252 AD1 A Keyboard for use in South Korea 684252 B31 A Keyboard for use in the Netherlands and Europe 684252 BA1 A Keyboard for use in Slovakia 684252 BB1 A Keyboard for use in Israel 684252 BG1 A Keyboard for use in Switzerland 684252 D61 A Keyboard for use in India 684252 DD1 A Keyboard for use in Iceland 684252 DH1 A Keyboard for use in the Netherlands 684252 FL1 A Keyboard for use in the Czech Republic and Slovakia 684252 FP1 A Keyboard for use in Africa Sequential part number listing 23 Spare part CSR Description number flag 684253 001 A 128 GB solid state drive 686319 001 N Latch Kit includes knob spring and left and right latches 691116 001 A Bottom door 692428 001 N Intel Pentium processor B980 2 4 GHz 2 MB L3 cache includes thermal material 693710 001 A 65 W AC adapter for use in India and the People s Republic of China 693711 001 A 65 W AC adapter 693712 001 A 90 W AC adapter 693713 001 A 90 W AC adapter for use in India and the People s Republic of China 696335 001 N System board for use in Japan in models with UMA graphics 24 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service conside
11. Microsoft Office 2010 Starter not for Japan Windows 7 Professional 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Professional 64 with Microsoft Office 2010 Starter MSNA not for Japan Windows 7 Professional 64 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 64 with Microsoft Office 2010 Home amp Business Japan only Windows 7 Professional 64 with Microsoft Office 2010 Professional Japan only Windows 7 Professional 32 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 32 with Microsoft Office 2010 Home amp Business Japan only Windows 7 Professional 32 with Microsoft Office 2010 Professional Japan only Windows 7 Home Premium 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Home Premium 64 with Microsoft Office 2010 Starter not for Japan Windows 7 Home Premium 64 with Microsoft Office 2010 Personal Japan only Windows 7 Home Premium 64 with Microsoft Office 2010 Home amp Business Japan only Windows 7 Home Premium 64 with Microsoft Office 2010 Professional Japan only Windows 7 Home Basic 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Home Basic 64 with Microsoft Office 2010 Starter not for Japan Windows 7 Home Basic 64 with Microsoft Office 2010 Professional Japan only Restore Media Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Ho
12. and replacement procedures 5 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Ef NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arro
13. bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings 80 Chapter5 Computer Setup BIOS and Advanced System Diagnostics Updating the BIOS The next sections describe different ways of updating the BIOS Downloading SoftPags to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs To install BIOS updates from the HP website follow the steps below i 2 Download the SoftPaq from the HP website Click Run and then follow the on screen instructions to update the BIOS NOTE Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file BIOS management using system diagnostics 1 f 8 Download the SoftPaq from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive Click Run and then click Cancel at the Update USB bootable
14. combination with a function key the num Ik key the esc key or other keys 3 an Windows logo key Displays the Windows Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 10 Chapter 2 External component identification Component 6 Windows applications key Description Displays a shortcut menu for items beneath the cursor 7 num Ik key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Front gy O Component 1 p Drive light a a 2 Media Card Reader Description e White The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information on HP 3D DriveGuard refer to the HP Notebook Reference Guide Supports the following digital card formats e Memory Stick PRO e Memory Stick PRO Duo needs an adapter e MultiMediaCard MMC e MultiMediaCardplus MMC e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extra Capacity SDXC Card 3 G Audio out headphone jack 4 l Audio in microphone jack Connects optional powered stereo speakers head
15. dialog box Navigate to the folder located in c swsetup that corresponds to your SoftPaq number Locate the bin file in the ROMpaq folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_ Tools partition of the hard drive or the USB flash drive Restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f2 to enter Computer Setup Click BIOS Management from the menu and then select Update BIOS Using f10 setup to update the BIOS 1 Download the SoftPaq from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive Click Run and then click Cancel at the Update USB bootable dialog box Navigate to the folder located in c swsetup that corresponds to your SoftPag number Locate the bin file in the ROMpaq folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive Using Computer Setup 81 5 Locate the sig file in the ROM cab file and rename it with the same prefix as
16. removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 96 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Performing a system recovery 95 Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats t
17. use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 98 Chapter8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4
18. visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Top 8 Component 1 oO Power light Description On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 2 Caps lock light On Caps lock is on 3 B Web browser light On The computer is on Off The computer is off in Suspend mode or in Hibernation 4 5 Chapter 2 External component identification tp Wireless light TouchPad light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Amber The TouchPad is off Off The TouchPad is on Buttons speakers and fingerprint reader select models only Ey NOT
19. 1 66 Chapter 4 Removal and replacement procedures Description Spare part number B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 Before removing the processor follow these steps 1 9 N S Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 31 Remove the following components a b Bottom door see Bottom door on page 33 Hard drive see Hard drive on page 37 Optical drive see Optical drive on page 35 WLAN module see WLAN Bluetooth combo card on page 43 WWAN module see WWAN module on page 41 Keyboard see Keyboard on page 45 Top cover see Top cover on page 47 System board see System board on page 61 Heat sink see Heat sink on page 63 Remove the processor 1 2 Position the system board upside down Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 67 3 Lift the processor 2 straight up and remove it
20. 2 001 320 GB 7200 rpm hard drive 7 mm 634862 001 320 GB 5400 rpm hard drive 7 mm 645193 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws 684238 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the bottom door see Bottom door on page 33 Ey NOTE Instructions for removing the hard drive are imprinted on the service door Remove the hard drive 1 Position the computer upside down with the battery bay toward you 2 Remove the four Phillips PM2 5x2 5 screws 1 that secure the hard drive to the computer Component replacement procedures 37 3 Pull the Mylar tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector and then lift the hard drive out of the hard drive bay te Q l l l l l l l o 4 ln 5 Remove the four Phillips PM3 0x3 0 hard drive cover screws 1 that secure the cover to the hard drive 38 Chapter4 Removal an
21. 4400 001 A Sierra MC8355 Gobi3000 HSPA CDMA 634862 001 A 320 GB 7200 rpm hard drive 7 mm 641369 001 A 4 GB memory module PC3 12800 1600 MHz DDR3 645193 001 A 320 GB 5400 rpm hard drive 7 mm 652972 001 A 2 GB memory module PC3 12800 1600 MHz DDR3 653340 001 N Intel Core i3 processor 2350M 2 3 GHz processor 3 MB L3 cache includes thermal material 655795 001 A Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Sequential part number listing 21 Spare part CSR Description number flag 657325 001 A Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 664663 001 N Intel Celeron B840 processor 1 9 GHz processor 3 MB L3 cache includes thermal material 668969 001 A Ericsson F5321 HSPA with GPS 669831 001 A 6 cell 51 WHr 2 55 Ah Li ion battery 670290 001 A Intel Centrino Wireless N 2230 WLAN card 670292 001 A Intel Centrino Advanced N 6235 WLAN card 670691 001 A Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 675794 001 A Atheros AR9485 802 11b g n 1x1 WiFi Adapter 676359 001 N Intel Core i5 processor 2450M 2 5 GHz 3 MB L3 cache includes thermal material 676785 001 N Intel Pentium processor B970 2 3 GHz 2 MB L3 cache includes thermal material 677152 001 N Intel Core i3 processor 2370M 2 4 GHz 3 MB L3 cache includes thermal material 680647 001 N Intel Core i7 processor 3612QM 2 1 GH
22. 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 27 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must di
23. 8 x 1 Hard drives Supports 7 mm 6 35 cm 2 50 in SATA hard drives with HP 3D DriveGuard Customer accessible Supports the following drives e 500 GB 5400 rpm e 320 GB 7200 rpm e 320 GB 5400 rpm Fixed optical drives Supports the following 12 7 mm SATA optical drives e DVD ROM e DVD RW SuperMulti DL e Blu ray ROM DVD RW SuperMulti DL Supports no optical drive option Audio Visual Integrated dual array microphone webcam models only Integrated mono non webcam models Stereo speakers 2 Ethernet Integrated webcam 720p HD Headphone and microphone jacks Realtek RTL8151FH CG 10 100 1000 S3 S4 S5 wake on LAN AC mode only Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports no WLAN No BT option Supports the following WLAN formats e Ralink 802 11 b g n 1x1 e Atheros 802 11 b g n 1x1 e Atheros 802 11 b g n BT Combo e Broadcom 802 11 b g n BT Combo e Intel 802 11 a b g n 2x2 BT Combo e Intel 802 11 b g n BT Combo Chapter 1 Product description Category Description Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly world wide 5 band configured with panels Subscriber identity module SIM security Supports no WWAN option Supports the following WWAN modules e Sierra MC8355 Gobi 3000
24. 9 001 Heat sink includes replacement thermal material 18 For use in models with discrete graphics 683860 001 For use in models with UMA graphics 683861 001 19 Memory modules 4 GB PC3 12800 1600 MHz DDR3 641369 001 2 GB PC3 12800 1600 MHz DDR3 652972 001 20 Processor includes replacement thermal material Intel Core i7 processor quad core 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors dual core 3360M 2 8 GHz processor with 3 MB L3 cache 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache 676359 001 Intel Core i3 processors dual core 3110M 2 3 GHz processor with 3 MB L3 cache 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache 653340 001 Intel Pentium processor dual core B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 21 Bottom door 691116 001 Computer major components 17 Display components Qe Item Description Spare part number 1 Display bezel includes screw covers 683858 001 2 Webcam module 683508 001 Display Hinge Kit 684239 001 3 Display hinge covers left and right 4 Display hinges left and right Screw covers not illustrated Plastics Kit o gt Item Description Spare part number P
25. E Refer to the illustration that most closely matches your computer Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer CAUTION Pressing and holding down the power button will result in the loss of unsaved information To learn more about your power settings e Select Start gt Control Panel gt System and Security gt Power Options e Refer to the HP Notebook Reference Guide 2 Speakers 2 Produce sound Top Component Description 3 D 4 t i Wireless button Turns the wireless feature on or off but does not establish a wireless connection Web browser button Opens the default Web browser 5 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in
26. F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 88 Chapter6 Specifications DVD RW and CD RW SuperMulti DL Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD Multisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time lt
27. HSPA CDMA with GPS e Ericsson 5321 HSPA with GPS Integrated personal area network PAN options by way of WLAN Bluetooth combo card Bluetooth 4 0 only supported by combo card External media card 6 in 1 Digital Media Reader Slot Ports Audio in stereo microphone Audio out stereo headphone RJ 45 Ethernet includes link and activity lights USB 3 0 3 USB 3 0 1 VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz hot plug unplug with auto detect HDMI Keyboard pointing devices Multi pin AC port Full sized keyboard Touchpad includes supports 2 way scroll with legend taps enabled by default 2 finger scrolling and zoom enabled by default Power requirements Smart AC adapter with localized cable plug support 3 wire plug with ground pin Security 90 W 65 W 6 cell 51 Wh Li ion battery In line cavity Integrated fingerprint reader Intel AT support Support Kensington security lock Support no fingerprint reader option Operating system Preinstalled Windows 7 Professional 32 with Microsoft Basics Japan only Windows 7 Professional 64 with Microsoft Basics Windows 7 Home Premium 64 with Microsoft Basics 4 Category Description Novell SuSE Linux SLED 11 64 bit SP2 not available with WWAN FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 64 with
28. P Notebook Reference Guide Component 1 2 a lt USB 3 0 port USB 2 0 port Description Connects an optional USB device For more information about USB devices see the HP Notebook Reference Guide Connects an optional USB device For more information about USB devices see the HP Notebook Reference Guide 3 Optical drive select models only Reads an optical disc NOTE On select models the optical drive also writes to an optical disc 4 Optical drive light select models only e On The optical drive is being accessed e Off The optical drive is idle 5 Optical drive eject button select models only Releases the optical drive disc tray 6 Power connector Connects an AC adapter 7 AC adapter battery light e White The computer is connected to external power and the battery is charged from 90 to 99 percent e Amber The computer is connected to external power and the battery is charged from 0 to 90 percent e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off The battery is fully charged Right 13 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag
29. South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes bezel screw covers and base enclosure screw plugs 684246 001 Screw Kit 684247 001 20 Chapter 3 Illustrated parts catalog Sequential part number listing CSR flag designations A Mandatory B Optional C Service technician recommended N Non user replaceable Spare part CSR Description number flag 390632 001 A Mouse optical 434594 001 A Mouse optical travel 455084 001 A Basic carrying case 490371 001 A Power cord for use in North America 490371 011 A Power for cord use in Australia 490371 021 A Power for cord use in Europe the Middle East and Africa 490371 031 A Power cord for use in the United Kingdom 490371 111 A Power for cord use in Switzerland 490371 201 A Power cord for use in Thailand 490371 291 A Power for cord use in Japan 490371 AA1 A Power for cord use in the People s Republic of China 490371 AB1 A Power for cord use in Taiwan 490371 AD1 A Power for cord use in South Korea 490371 AR1 A Power for cord use in South Africa 490371 BB1 A Power cord for use in Israel 490371 D61 A Power cord for use in India 591699 001 A Notebook combination lock 592923 001 A Professional slim top load case 612757 001 A Nylon case 63
30. WAN module on page 41 Remove the system board 1 Position the computer upright with the front toward you 2 Disconnect the display cable 1 speaker cable 2 and the power cable 3 from the system board 3 Remove the Phillips PM2 5x6 0 screw 1 that secures the system board to the base enclosure 62 Chapter 4 Removal and replacement procedures 4 Lift the right side of the system board up at an angle 2 and then lift the system board up and to the right to remove it 3 Reverse this procedure to install the system board Heat sink PY NOTE The fan and heat sink are combined into one assembly All fan heat sink spare part kits contain replacement thermal material Description Spare part number Heat sink for use in computers with discrete graphics 683860 001 Heat sink for use in computers with UMA graphics 683861 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Hard drive se
31. a notch to prevent incorrect insertion into the memory module slot Ey NOTE The computer uses two memory sockets The top socket houses the expansion memory module and the bottom socket houses the primary memory module The removal procedure is the same for both memory sockets Reverse this procedure to install a memory module 40 Chapter4 Removal and replacement procedures WWAN module Z CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 Gobi3000 HSPA CDMA 634400 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer P Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the bottom door see Bottom door on page 33 Remove the WWAN module 1 Position the computer upside down 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module A
32. acket 683862 001 8 System board includes replacement thermal material For use in models with discrete graphics 683855 001 For use in models with UMA graphics 683856 001 For use in Japan in models with UMA graphics 696335 001 9 Speaker assembly 684242 001 10 Power connector cable includes bracket and screws 683859 001 11 Battery Li ion 6 cell 51 WHr 2 55 Ah 669831 001 12 Base enclosure 683857 001 13 Hard drive 500 GB 5400 rpm 683802 001 320 GB 7200 rpm 634862 001 320 GB 5400 rpm 645193 001 128 GB solid state drive 684253 001 14 WWAN modules Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 Gobi3000 HSPA CDMA 634400 001 15 Optical drive includes bracket bezel and screws DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 684250 001 16 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 16 Chapter 3 Illustrated parts catalog Item Description Spare part number Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 17 Latch Kit includes knob spring and left and right latches 68631
33. and then the bottom 3 of the bezel until it disengages from the display enclosure Remove the display bezel 4 The bezel is available using spare part number 683858 001 Component replacement procedures 73 12 Ifit is necessary to replace the webcam module from the display enclosure disconnect the cable from the module 1 and then gently pull the module away from the double sided tape on the display enclosure 2 The webcam module is available using spare part number 683508 001 13 If it is necessary to replace the display hinges remove the six Phillips PM2 5x3 0 screws that secure the display hinges and panel to the display enclosure i ee ee E rh lt CO Cs a u i MUM 14 Remove the display hinges and panel from the display enclosure 74 Chapter4 Removal and replacement procedures 15 Disconnect the display panel cable by rotating the display enclosure 1 lifting the tape 2 that covers the connector and disconnecting the cable from the panel 3 16 Remove the two Phillips PM1 6x1 5 screws 1 that secure each display hinge to the display panel Component replacement procedures 75 17 Remove the display hinges 2 Display hinges are available in the Display Hinge Kit using spare part number 684239 001 Reverse this procedure to reassemble and install the display assembly 76 Chapter 4 Removal and replacement procedures Power connector Description Spar
34. ard see Keyboard on page 45 c Top cover see Top cover on page 47 Remove the RTC battery 1 Position the computer upright with the front toward you 2 Use a screwdriver to loosen the battery from the slot 3 Lift the battery from the system board Reverse this procedure to install the RTC battery 58 Chapter4 Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly 684242 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keyboard see Keyboard on page 45 c Top cover see Top cover on page 47 Remove the speaker assembly 1 Position the computer upright with the front toward you 2 Disconnect the speaker cable from the system board 1 3 Remove the four Torx T8M2 5x6 0 screws 2 that secure the speaker assembly to the computer 4 Remove the tape 3 that secures the speaker cables to the computer Component replac
35. ckups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 92 Chapter 7 Backup and recovery Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media After you successfully set up the computer you can create recovery media using HP Recovery Disc Creator This recovery media performs a system recovery if the hard drive becomes corrupted A system recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery Disc Creator can create two kinds of recovery DVDs as follows e Windows DVD Installs the operating system without additional drivers or applications Choosing this selection creates a DVD that restores the original operat
36. d replacement procedures 6 Lift the top of the Mylar cover 2 from the drive and then remove the cover from the hard drive 3 Reverse this procedure to reassemble and install the hard drive Memory modules Ef NOTE Primary and expansion memory is installed in a stacked configuration in the bottom of the computer Description Spare part number 2 GB PC3 12800 1600 MHz DDR3 652972 001 4 GB PC3 12800 1600 MHz DDR3 641369 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer ii Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the bottom door see Bottom door on page 33 Remove the memory module 1 Position the computer upside down with the battery bay toward you 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 39 3 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with
37. dures Optical drive EY NOTE All optical drive spare part kits include an optical drive bezel bracket and screws Description Spare part number DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 684250 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 9 Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the bottom door see Bottom door on page 33 Remove the optical drive 1 Position the computer upside down with the right side toward you 2 Remove the Phillips PM2 5x6 0 screw 1 that secures the optical drive to the computer 3 Push the optical drive tab 2 to release the optical drive from the computer Component replacement procedures 35 4 Remove the optical drive 3 from the computer Reverse this procedure to install an optical drive 36 Chapter4 Removal and replacement procedures Hard drive Ey NOTE All hard drive spare part kits include a hard drive bracket and screws Description Spare part number 500 GB 5400 rpm hard drive 7 mm 68380
38. e Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 29 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag QF Serio 1COOOKXX INN l Product XXXXXXXX Me Warranty ly lyy Model 200000KX e Product name 1 This is the product name affixed to the front of the computer e Serial number s n
39. e Hard drive on page 37 c Optical drive see Optical drive on page 35 d WLAN module see WLAN Bluetooth combo card on page 43 Component replacement procedures 63 e WWAN module see WWAN module on page 41 f Keyboard see Keyboard on page 45 g Top cover see Top cover on page 47 System board see System board on page 61 Remove the heat sink 1 Position the system board upside down with the front toward you 2 To remove the UMA heat sink skip to step 6 3 To remove the discrete heat sink disconnect the fan cable 1 from the system board 4 Loosen the six captive Phillips screws 2 that secure the heat sink to the system board 5 Lift the heat sink off the system board 3 6 To remove the UMA heat sink disconnect the fan cable 1 from the system board 7 Loosen the four captive Phillips screws 2 that secure the heat sink to the system board 64 Chapter 4 Removal and replacement procedures 8 Lift the heat sink off the system board 3 el Fd Ey NOTE For discrete models thoroughly clean thermal material from the surfaces of the system board components 1 3 and the heat sink 2 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material EY NOTE For UMA models thoroughly clean thermal material from the surface of the system board 1 and heat sink 2 each time you remove the heat sink All heat sink and processor
40. e computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 31 Remove the bottom door see Bottom door on page 33 Remove the WLAN module 1 2 Position the computer upside down Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module Remove the two Phillips PM2 5x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 43 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle EY NOTE WLAN modules are designed with a notch to prevent incorrect insertion protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN
41. e part number Power connector cable includes bracket and screws 683859 001 Before removing the power cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b WLAN module see WLAN Bluetooth combo card on page 43 c WWAN module see WWAN module on page 41 d Keyboard see Keyboard on page 45 e Top cover see Top cover on page 47 f Speakers see Speaker assembly on page 59 g Display see Display assembly on page 69 Remove the power cable 1 Position the computer upright with the front toward you 2 Remove the Phillips PM2 5x4 0 screw 1 that secures the power connector bracket to the computer 3 Lift the bracket 2 out of the base enclosure Component replacement procedures 77 4 Remove the power cable assembly from the computer 3 EY NOTE Note the location of the cable routing channel for reassembly a otte Reverse this procedure to install the power connector cable 78 Chapter4 Removal
42. e routing path 1 on the bottom of the computer Component replacement procedures 69 3 Pull the antennas through the hole that leads to the top of the computer 2 4 Open the computer as far as possible 5 Disconnect the display cable 1 from the system board and make sure the antenna cables are all pulled through the hole 2 that routes to the bottom of the computer 6 Remove the three Torx T8M2 5x6 0 screws 1 that secure the display to the computer 70 Chapter 4 Removal and replacement procedures 7 Lift the display assembly straight up and remove it 2 l h Z CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance Component replacement procedures 71 8 If you need to remove the hinge covers from the display hinges pull the hinges straight up and off the display to remove them Display hinge covers are available in the Display Hinge Kit using spare part number 684239 001 s T e e e e e if gt 9 To replace the display bezel remove the two screw covers 1 and the two Phillips PM2 5x4 0 screws 2 from the bottom corners of the display bezel 72 Chapter4 Removal and replacement procedures 10 11 Flex the top 1 of the bezel the inside edges of the left and right sides 2
43. e screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options Using Computer Setup 83 Main menu Select To do this System information e View and change the system time and date e View identification information about your computer e View specification information about the processor memory size and system BIOS Security menu Select To do this Administrator password Control access to Setup Utility Power on password Control access to your computer Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory Using Advanced System Diagnostics Advanced System Diagnostics allows
44. eader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keyboard see Keyboard on page 45 c Top cover see Top cover on page 47 Remove the fingerprint reader board 1 Position the top cover upside down 2 Remove the Phillips PM2 0x3 0 screw 1 that secures the fingerprint reader board bracket to the top cover 3 Slide the bracket toward the edge of the top cover 2 and then lift it off the top cover 3 52 Chapter4 Removal and replacement procedures 4 Remove the reader board and cable assembly from the top cover 4 Reverse this procedure to install the fingerprint reader board Component replacement procedures 53 Audio board Description Spare part number Audio board includes cable 684245 001 Before removing the audio board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating
45. ed idee ellen elie 34 Optical drive sasasi Manae Qos ana a aaa aa a aeia 35 Hard drive cn ce ssscscaudinzetenccadcccenaasead desta anadesatlsbavnnaecddehaycdeaesedcaadeanneneseaanasdees deadtes daedecssnaesantnayes 37 Memory MmoduleS icc cise ale igiiteletinhs atta retired eed 39 WIWANHIMOGUIE jc isccttsaceansccttas naaa a Aa aa a aa aa 41 WLAN Bluetooth COMDO Card coesion E RRRA REPETAR 43 KOYDOANG E E E E E E 45 TOD COVEN aama ea e a OEN a N 47 Fingerprint reader board esessrocisiiissens iit areari i N a EAN EEEN a EEA N RA NER 52 A dio DOGG oscene a a aa ae ane E a AE aa needs A A i 54 Function board Power button board sessar EEANN 56 RTO pale V esni EAE 58 Speaker aSSemMbly cerecinrarae disini a rinine EEE ET 59 Latch assembDIy correria nA A NEAR A A AR 60 cysten Doa esien e E 61 Heat SINK innein aaa a E A E EE E ER niente 63 Proces SOain nea aae a aa a a a a a aaa aA 66 Display ASSGMDIY oraes a E la iaveqetscta tpeeteestaageet ia 69 POWEP COMNMECIOM cociente aaa a E RE eile 77 5 Computer Setup BIOS and Advanced System Diagnostics s ssssussssussnunnnnunnnununnnnnnnnnnnnnnnnnnnunnnnnnnnnnn 79 USING Comp ter SetUp serinin a a a a a E a aAa 79 Starting Computer Setup wismcssiiccacsaiiseudeeiias ndini nia eaaa adaa 79 Navigating and selecting in Computer Setup sessssssseesssssrrrssetrrrrsstnrrssttennnnnttennnnteennnnnenn 79 Restoring factory settings in Computer Setup esssseesrirssssseerrrsssettrrrststttrrnsrnsttnnnnnnneenn
46. eeeeeeseeesenssseaeeaneeseeseeeeseeseaseesneeseeeees 25 Preliminary replacement requirements cccceeeeeeceeccee cae ce eee tnte t nentet rt EEE EEEE SEn ratt EErEE EEEE Ennen eeen 25 Tools reg ired sessa aan E A AEA AEAN E a E 25 Service CONSIGEFALIONS xsara a aaia a A a a a aa a aAa 25 Plastic paitsi aandaa dea dE eaa a eaa aaaea daaa ECEE EE 25 Cables and COnNECtOTS ansnoncnena iea aaa a i aaia 26 Drive handing siecisssceentietesceeiddasseee aiaseeta setae dae ied queen NA A 26 Grounding guidelines 2 eect eee iindrre e teeta aae kaanak 27 Electrostatic discharge damage cceccceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeneeeeeeeteneatees 27 Packaging and transporting guidelines cceeceeeeeeeeeeeeeeeeteeteees 28 Workstation guidelines c cccecececeeeeeeeeeeeeetccieeeeeeeeeeeeieeeeeeeenee 28 Equipment guidelines 0 0 cccccccccccecceceeeeeeeeeeee sete teeeteeteeteeeeeeeneees 29 Component replacement procedures csccceccecceceeeeeeeeeeeeeeeceecaaeaaecaeeeeeeeeeeeeeeeeeseececcaccceesaeeaeeeeeees 30 SENEE CAG cee euissdetrengvs ite ceateszete devas vanteeeebvacte E 30 Battery siccieccecvetecectctefevececes EE tatbviisians E R 31 Using the optional Security SCreW ssseessssesseeerrrannssennnassentnnnnantnannnaaaetennnaaannannnaaaneannnnaaan na 32 BOUlOmml GOOK siss iai a a dnadsics Uchsaeaagtledsoaadeaeatecnaalocauedsaantad cenddsasvensuasoaee 33 SIM exigencies Dede edie A dl lee e
47. ees baeceetsaees 101 MV OX stated sin vdscred A E A A E ieans musi A A seactsaaed inkunsaass A 107 vii viii 1 Product description Category Product Name Description HP ProBook 4340s Notebook PC Processors HP ProBook 4341s Notebook PC Intel Core i7 processor Quad Core 6 GB L3 cache 3612QM 2 10 GHz processor Intel Core i5 processors Dual Core 3 MB L3 cache 3360M 2 80 GHz processor 3320M 2 60 GHz processor Intel Core i3 processors 3 MB L3 cache 3110M 2 40 GHz processor 2450M 2 50 GHz processor 2370M 2 40 GHz processor 2350M 2 30 GHz processor Intel Pentium processor Dual Core 2 MB L3 cache B980 2 40 GHz processor B970 2 30 GHz processor Intel Celeron processor 2 MB L3 cache B840 1 90 GHz processor Chipset Mobile Intel HM76 chipset Graphics Intel HD Graphics UMA AMD Radeon HD 7570M 1 GB discrete Panel All display assemblies include 2 wireless local area network WLAN antennas 33 8 cm 13 3 inch HD 1366x768 includes camera Memory Two customer accessible upgradeable memory module slots supporting up to 8 GB of RAM Supports dual channel memory PC3 10600 1333 MHz DDR3 2 Category Description Supports the following configurations e 8192 4096 x 2 dual channel e 6144 4096 2048 dual channel e 4096 2048 x 2 dual channel e 4096 4096 x 1 e 2048 204
48. ement procedures 59 5 Lift the speakers from the computer 4 ba p l I I i bal 3 Reverse this procedure to install the speaker assembly Latch assembly Ey NOTE The Latch Kit includes the latch knob and spring Description Spare part number Latch Kit 686319 001 Before removing the latch assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keyboard see Keyboard on page 45 c Top cover see Top cover on page 47 Speaker assembly see Speaker assembly on page 59 60 Chapter 4 Removal and replacement procedures Ey NOTE The latch assembly includes a small spring Note the location of the spring Remove the latch assembly 1 2 3 Position the computer right side up with the front toward you Detach the spring hook 1 from the tab on the base enclosure 2 Rotate the latch 3 and lift it from the computer Reverse this procedure to install the latch assembly
49. er for use in models with a fingerprint reader includes touchpad 684244 001 N Top cover for use in models without a fingerprint reader includes touchpad 684245 001 N Audio board includes cable 22 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 684246 001 N Rubber Kit includes bezel screw covers and base enclosure screw plugs 684247 001 N Screw Kit 684248 001 N RTC battery 684249 001 A DVD RW Double Layer Drive includes bezel bracket and screws 684250 001 A Blu ray ROM DVD RW SuperMulti DL Drive includes bezel bracket and screws 684251 001 N Display panel 33 8 cm 13 3 inch anti glare 684252 001 A Keyboard for use in the United States 684252 031 A Keyboard for use in the United Kingdom 684252 041 A Keyboard for use in Germany 684252 051 A Keyboard for use in France 684252 061 A Keyboard for use in Italy 684252 071 A Keyboard for use in Spain 684252 131 A Keyboard for use inPortugal 684252 141 A Keyboard for use in Turkey 684252 151 A Keyboard for use in Greece 684252 171 A Keyboard for use in Saudi Arabia 684252 211 A Keyboard for use in Hungary 684252 251 A Keyboard for use in Russia 684252 261 A Keyboard for use in Bulgaria 684252 271 A Keyboard for use in Romania 684252 281 A Keyboard for use in Thailand 684252 291 A Keyboard for use in Japan 684252 A41 A Keyboard for use in Belgium 684252 AB1
50. ery by inserting it into the battery bay until you hear a click Component replacement procedures 31 Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer When not in use the security screw can be stored inside the battery bay Remove the battery To use the security screw 1 Remove the battery 2 Remove the security screw from inside the battery bay 1 and insert it 2 to lock the service door in place 32 Chapter 4 Removal and replacement procedures Bottom door Description Spare part number Bottom door 691116 001 Before disassembling the computer follow these steps 1 oe oN 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 31 Remove the bottom door 1 N 9 A Position the computer upside down on a flat surface with the battery bay toward you With the battery bay toward you remove the security screw 1 if the security screw is being used For additional information about the security screw see Using the optional security screw on page 32 S
51. he display enclosure Position the display panel assembly upside down Remove all screws that secure the display panel frame to the display panel Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 103 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Position the display panel right side up 104 Chapter 9 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Position the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 105 18 Remove the backlight from the backlight frame 19 Disconnect the display panel cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 106 Chapter 9 Recycling Index A AC adapter
52. he hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 2 4 5 If possible back up all personal files If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 96 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to http Awww hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For con
53. information in Device Manager eeeeccceceeeneee eee eeeeeneeeeeeeeeaaeeeeeeeeaaeeeeeseeenaeeeeeeneaas 91 T BACKUP ANE TECOVENY E AAAA 92 Creating recovery media with HP Recovery Disc Creator 00 ccccceeeeeeneeeeeeeeenneeeeeeenneeeeeeeeneeeeeeeeaas 93 Creating recovery media 2 i tee cds ve conacans descee caus sence sdvesiyhondensesacdedaxveaduaederes aacewes ee sagen deateeatnes 93 Backing up your INfOrMALON eccere aE evbay iid eeadiniee EEEN 94 Performing a system recovery 00 cece teeter erent ee ee ene e teenie ae eeeeeeeaaeeeeeeeeaeeeeeeeaaeeeeseeeireeeenaees 95 Using the Windows recovery tools issic eiii i innein Ennan NAAN OAREN R ENESENN 95 Using i 11 recovery tools erncaccnanai ENE ETR 96 Using a Windows 7 operating system DVD purchased separately cceeeeereee 96 8 Power cord SEE requirements assisia dian dadaa i bda eaaa eiia aa aa 98 Requirements for all countries and regions sseeeesrresersrrnesseennnaaannnnnnnettnnnaannnnannnneenndaannannnnneeen nnana 98 Requirements for specific countries and regions cceeeeeeeeeeeeeeeeceaecaecaecceeeeeeeeeeeeeeeeeeeeeeneeenenes 99 T MSA INAH onn wate ve danny vive ce olgb viva ga wooo weve somparee bou k ma beeey p dasetueoa nna 101 EE E E A ak coe eten ds ide eas ete aa ET ee aa E A E E tae daeesaveean 101 DIS PI AY ssacececy t0accbetesichenccssnyaecdcxsisndenciesiadendassivensauecssanieedess ia needess alapeedensanteadees dia etedalees
54. ing system and the software programs installed at the factory e Driver DVD Installs specific drivers and applications only in the same way that the HP Software Setup utility installs drivers and applications Creating recovery media Eyf NOTE Operating system recovery media can be created only once Thereafter the option to create that media will not be available 1 Select Start gt All Programs gt Productivity and Tools gt HP Recovery Disc Creator 2 Select Windows disk or Driver disk 3 From the drop down menu select the drive for burning the recovery media 4 Click the Create button to start the burning process Creating recovery media with HP Recovery Disc Creator 93 Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator and the installed optical drive select models only or an optional external optical drive to back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up
55. it over onto the palm rest Under the keyboard the cable is connected to the system board 7 Rotate the keyboard until it rests on the palm rest 1 and then disconnect the keyboard cable by lifting the keyboard connector latch 2 and then disconnecting the keyboard cable from the system board 3 8 Remove the keyboard Reverse this procedure to install the keyboard 46 Chapter 4 Removal and replacement procedures Top cover Ey NOTE All top cover spare part kits include a touchpad Description Spare part number Top cover for use in models with a fingerprint reader includes touchpad 684243 001 Top cover for use in models without a fingerprint reader includes touchpad 684244 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Hard drive see Hard drive on page 37 c Optical drive see Optical drive on page 35 d Keyboard see Keyboard on page 45 Remove the top cover 1 Po
56. lastics Kit 684241 001 1 Optical drive protective insert 2 Secure Digital card protective insert 18 Chapter 3 Illustrated parts catalog Mass storage devices Description Spare part number 1 Hard drives 500 GB 5400 rpm 683802 001 320 GB 7200 rpm 634862 001 320 GB 5400 rpm 645193 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws 684238 001 2 Optical drives include bezel bracket and screws DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 684250 001 Mass storage devices 19 Miscellaneous parts Description Spare part number Notebook combination lock 591699 001 Cases Basic carrying case 455084 001 Professional slim top load case 592923 001 Nylon case 612757 001 Mice Mouse optical 390632 001 Mouse optical travel 434594 001 AC adapters 65 W AC adapter 693711 001 65 W AC adapter for use in India and the People s Republic of China 693710 001 90 W AC adapter 693712 001 90 W AC adapter for use in India and the People s Republic of China 693713 001 Power cords For use in Australia 490371 011 For use in the People s Republic of China 490371 AA1 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in
57. lide the service door release latches 2 to release the service door NOTE You can slide the service door release latches simultaneously or you can slide them one at a time Slide the service door towards the front of the computer 3 and then lift it 4 away from the computer Reverse the removal procedures to install the bottom door Component replacement procedures 33 SIM Ey NOTE This section applies only to computer models with WWAN capability Ey NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 31 Remove the bottom door see Bottom door on page 33 Remove the SIM 1 2 3 Unlock the SIM holder 1 Rotate the SIM holder upright 2 Remove the SIM 3 from the SIM holder Reverse this procedure to install the SIM 34 Chapter4 Removal and replacement proce
58. light 13 AC adapter spare part numbers 20 24 advanced system diagnostics 84 antennas disconnecting 41 43 audio board removal 54 spare part number 16 22 54 audio product description 2 audio in microphone jack 11 audio out headphone jack 11 B Backup and Restore 94 base enclosure spare part number 16 22 battery removal 31 spare part number BIOS determining version 82 downloading an update 83 updating 81 Blu ray ROM DVD RW SuperMulti DL Drive specifications 90 Blu ray ROM DVD RW SuperMulti DL Drive spare part number 16 19 23 35 Bluetooth card spare partnumber 43 bottom door removal 33 spare part number buttons left TouchPad 7 optical drive eject 13 16 22 31 17 24 33 power 9 right TouchPad 7 TouchPad on off 7 Web browser 10 wireless 10 c cables service considerations 26 caps lock light identifying 8 case basic carrying 20 21 case nylon 20 21 case slim top load 20 21 chipset product description 1 components display 6 front 11 left side 12 right side 13 top 7 Computer Setup navigating and selecting 79 restoring factory settings 80 computer specifications 86 connectors power 13 connectors service considerations 26 D diskette drive precautions 26 display assembly removal 69 spare part numbers 69 display bezel removal 72 spare partnumbers 18 22 display component recycling 101 display components spare part numbers 18 display hinge removal 75 spa
59. ls Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Q_ Ey NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 101 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 102 Chapter9 Recycling Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Remove all screws 1 that secure the display panel assembly to the display enclosure Remove the display panel assembly 2 from t
60. me Premium 64 Windows 7 Home Basic 64 DRDVD Windows 7 Web only support Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows 7 Professional 32 Windows XP Professional discrete driver not supported Chapter 1 Product description Certified Category Description Microsoft WHQL Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module WWAN module SIM Keyboard 6 2 External component identification Display Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphone s 1 or 2 depending on Record sound model 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs Chapter 2 External component identification To use the webcam select Start gt All Programs gt Music Photos and Videos gt WebCam Companion Component Description 6 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not
61. ming a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 96 Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently
62. module 44 Chapter 4 Removal and replacement procedures EY NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the Keyboard EY NOTE For a detailed list of available keyboards see Sequential part number listing on page 21 Description Spare part number Keyboard 684252 xx1 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ed Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the bottom door see Bottom door on page 33 Remove the keyboard 1 Position the computer upside down with the front toward you 2 Remove the three Phillips PM2 5x6 0 screws that secure the keyboard to the computer 3 Position the computer right side up with the front toward you 4 Open the computer as far as possible 5 Slide the keyboard downward toward the palm rest 1 Component replacement procedures 45 6 Lift the top of the keyboard at an angle 2 and then pull the keyboard up to remove it from the palm rest 3 2YNOTE Only pull the keyboard up enough to release it from the computer and flip
63. mputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 26 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can de
64. on 10 108 Index numik 11 Windows applications 11 Windows logo 10 L latch assembly removal 60 spare part number 17 24 60 legacy support USB 79 lights AC adapter 13 caps lock 8 drive 11 optical drive 13 power 8 TouchPad 8 Web browser 8 webcam 6 wireless 8 lock combination 20 21 M mass storage devices spare part numbers 19 Media Card Reader 11 memory module product description 1 removal 39 spare part numbers 17 39 microphone audio in jack product description 2 model name 1 mouse basic carrying 20 21 N num Ik key identifying 11 6 operating system product description 3 optical drive identifying 13 precautions 26 product description 2 removal 35 spare part numbers specifications 89 90 optical drive eject button 13 optical drive light 13 optical drive protective insert illustrated 18 16 19 35 P packing guidelines 28 plastic parts 25 Plastics Kit spare part number 18 22 pointing device product description 3 ports external monitor 12 HDMI 12 product description 3 USB 12 13 power button board replacing 56 spare part number 56 power button identifying 9 power connector cable removal 77 spare part number 16 22 77 power connector identifying 13 power cord set requirements 98 spare part numbers 20 21 power light 8 power requirements product description 3 processor product description 1 removal 66 spare part numbers 17 66 product description audio 2 chipset 1 di
65. phones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Connects an optional computer headset microphone stereo array microphone or monaural microphone Front 11 Left Component 1 tr nate 0 BO Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 idl External monitor port Connects an external VGA monitor or projector 4 RJ 45 network jack Connects a network cable 5 Hom HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 6 USB 3 0 ports 2 12 Chapter 2 External component identification Connect optional USB devices For more information about USB devices see the H
66. power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on th
67. r must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3X1 25mm2 conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HOSVV F 3X0 75 1 00mm2 conductor size with plug BS 1363 A with BSI or ASTA marks 100 Chapter 8 Power cord set requirements 9 Recycling Battery When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materia
68. ration Operating 86 Chapter6 Specifications 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating Metric U S 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 33 8 cm 13 3 in HD display specifications Active diagonal size Metric U S 33 8 cm 13 3 in Resolution 1366x768 HD Active area 293 38x165 02 PPI 118 Surface treatment Anti glare Contrast ratio 300 1 typical Anti glare Response time 16 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance white 0 02 Color tolerance R G B 0 03 Color gamut 45 NTSC CIE1931 33 8 cm 13 3 in HD display specifications 87 Hard drive specifications 320 GB Dimensions Height 9 5 mm Width 70 mm Weight 92g Interface type SATA Transfer rate 100 MB sec Security ATA security Seek times typical read including setting Single track 1 5 ms Average 13 ms Maximum 27 ms Logical blocks 625 142 448 Disc rotational speed 5400 rpm or 7200 rpm Operating temperature 5 C to 55 C 41
69. rations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 25 Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the co
70. re part number display panel product description 1 spare part number 23 display specifications 87 18 22 76 drive light 11 drives optical 13 preventing damage 26 DVD RW Double Layer Drive spare partnumber 16 19 23 35 E electrostatic discharge 27 embedded numeric keypad identifying 10 esc key identifying 10 Ethernet product description 2 external media cards product description 3 external monitor port 12 F f11 recovery 96 fan sink spare part number 63 fingerprint reader board removal 52 spare partnumber 16 22 52 fingerprint reader identifying 10 fn key identifying 10 function board power button board removal 56 spare partnumber 16 22 Index 107 function keys identifying 10 G graphics product description 1 grounding equipment and methods 29 H hard drive precautions 26 product description 2 removal 37 spare partnumbers 16 19 37 specifications 88 hard drive cover removal 38 Hard Drive Hardware Kit spare part number 19 22 37 hard drive recovery 96 HDMI port identifying 12 heat sink removal 63 spare partnumber 17 hinge removal 75 spare partnumber 22 l integrated webcam light identifying 6 internal display switch 7 internal microphones identifying 6 J jacks audio in microphone 11 audio out headphone 11 RJ 45 network 12 K keyboard product description 3 removal 45 spare part numbers 16 23 45 keypad embedded numeric 10 keys esc 10 fn 10 functi
71. rectly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 28 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damag
72. sition the computer upside down with the front toward you Component replacement procedures 47 2 Remove the following covers and screws that secure the top cover to the computer 1 4 rubber screw covers 2 11 Torx T8M2 5x6 0 screws 7 m ee ee f a A a ee ee 48 Chapter4 Removal and replacement procedures 3 Remove the following screws that secure the top cover to the computer 1 3 Phillips PM2 0x2 0 screws from the battery bay 2 3 Phillips PM2 0x2 0 screws from the optical drive bay F el m a lt m P m a G es ee ee ee 0 4 Position the computer upright with the front toward you Component replacement procedures 49 5 Disconnect the following cables from the system board 1 Power button function board cable 2 Audio board cable 3 Fingerprint reader board cable 6 50 Chapter4 Removal and replacement procedures 7 Pry up on the top of the top cover 1 to disengage it from the computer and then remove the top cover from the computer 2 Reverse this procedure to install the top cover Component replacement procedures 51 Fingerprint reader board Ey NOTE All fingerprint reader assembly spare part kits include cable bracket and screws Description Spare part number Fingerprint reader board includes cable bracket and screws 683862 001 Before removing the fingerprint r
73. spare part kits include thermal material Component replacement procedures 65 Reverse this procedure to install the heat sink Ey NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Processor Ey NOTE All processor spare part kits include replacement thermal material Description Spare part number Intel Core i7 processor Quad Core 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors Dual Core 3360M 2 8 GHz processor with 3 MB L3 cache 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache 676359 001 Intel Core i3 processors Dual Core 3110M 2 3 GHz processor with 3 MB L3 cache 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache 653340 001 Intel Pentium processor Dual Core B980 2 4 GHz with 2 MB L3 cache 692428 00
74. splay panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 5 webcam 2 wireless 2 product name 1 R recovery partition 96 removal replacement preliminaries 25 procedures 30 restoring the hard drive 96 RJ 45 network jack identifying 12 RTC battery removal 58 spare part number 16 23 58 Rubber Kit spare part number 23 S Screw Kit spare part number 20 23 Secure Digital card insert illustrated 18 security cable slot 12 security screw removal 32 security product description 3 service considerations 25 serviceability product description 5 setup utility navigating and selecting 79 restoring factory settings 80 SIM removal 34 slots security cable 12 speaker assembly removal 59 spare part number 16 22 59 speakers identifying 9 specifications Blu ray ROM DVD RW SuperMulti DL Drive 90 computer 86 display 87 DVD RW and CD RW SuperMulti DL Combo Drive 89 hard drive 88 optical drive 89 90 static shielding materials 29 system board removal 61 spare part numbers 16 22 61 system repair disc 92 system restore points 92 T thermal material replacement 65 tools required 25 top cover removal 47 spare part number 16 22 47 TouchPad buttons 7 TouchPad light identifying 8 TouchPad on off button 7 To
75. stroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V
76. system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 31 5 Remove the following components a Bottom door see Bottom door on page 33 b Keyboard see Keyboard on page 45 c Top cover see Top cover on page 47 Remove the audio board 1 Position the top cover upside down 2 Disconnect the audio board cable 1 3 Remove the two Phillips PM2 0x3 0 screws 2 that secure the audio board to the top cover 54 Chapter 4 Removal and replacement procedures 4 Rotate the audio board upward 3 and then remove it from the top cover Reverse this procedure to install the audio board Component replacement procedures 55 Function board Power button board Description Spare part number Function board Power button board includes cable 684240 001 Before removing the function board and power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer
77. tact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD Ey NOTE This process takes several minutes 1 a SS YS If possible back up all personal files Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Follow the on screen instructions 96 Chapter 7 Backup and recovery After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Performing a system recovery 97 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac or from 220 to 240 volts ac The 3 conductor power cord set included with the computer meets the requirements for
78. the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 6 Restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 7 Press f10 to enter Computer Setup 8 Click Update System BIOS and then click Accept to update the BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter 82 Chapter5 Computer Setup BIOS and Advanced System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external
79. uch as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PNG SCAT OI gs cass aso eras ss tos praca sata Aa 1 2 External component identification ssion aan EA AREA ARRESE INRA ER Oaa Nai 6 DISPIAY sarani a AEAN OA OOO 6 WO as nanona a a e a a a a 7 TouchPad rrarena iaaa aae a a a a a A aE a R 7 LAQUMS siiri aE E A A NEE 8 Buttons speakers and fingerprint reader select models Only eceeeeeeeeeeeeteeeeeteenneeeees 9 OVS EET I EETA E A T E A E ET A T T ET T 10 E E E E E E E E A E E E 11 E i EE TE A ART EA A E ERA E ease E O E ETE E A O E A E E E 12 RINU ceolana i akra rA E E E A AE 13 E e e e O A A N 14 PENCE MAG e E O EEE OE E E TEE O OOS 14 Computer maj r COMPOMENUS assisia a aa E AE Aa aT TE LASKER 15 Display COMPONGSINS ansis nisn anniina a a a aa a a ia aaia 18 Plastics Kits csini sn aE a a a aa a a a aaa N a EAA 18 Mass Storage deVICGS vis isctits avsateaeenescdebite evascds tine yeadeaeds E EOE OEE 19 MISCEIIAMCOUS parts nuenian aa A aaa a a aa aa a aaa 20 Sequential part number listing ccccceceeeeeeeeeeeecneeeeceeeeeeeeeeeeeceaaaaaaaeaeeeeeeeeeeeeseeseceecececeeeaeeeeeeneees 21 4 Removal and replacement procedures 2 ecceceeeeeeeeeeeeeeeeeeeeeeeeseee
80. uchPad zone identifying 7 transporting guidelines 28 U USB legacy support 79 USB ports identifying 12 13 V vents identifying 12 WwW Web browser button identifying 10 Web browser light 8 webcam product description 2 webcam light identifying 6 webcam module removal 74 spare part number 18 22 webcam identifying 6 Windows 7 operating system DVD 96 Windows applications key identifying 11 Windows Backup and Restore 92 Windows logo key identifying wireless antennas disconnecting 41 43 wireless antennas identifying 6 wireless button identifying 10 wireless light 8 wireless product description 2 WLAN antennas identifying 6 WLAN Bluetooth combo card removal 43 spare part number 16 43 workstation guidelines 28 WWAN antennas identifying 6 WWAN module removal 41 spare part number 16 22 41 Index 109
81. ur computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows XP 1 Select Start gt My Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager Specification information in Device Manager 91 7 Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only by using the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive e Backing up your information e Creating a system image select models only e Scheduling automatic ba
82. ux terminal 3 Remove the two Phillips PM2 5x3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 41 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle EY NOTE WWAN modules are designed with a notch to prevent incorrect insertion Figure 4 1 Removing the WWAN module Ey NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 42 Chapter 4 Removal and replacement procedures WLAN Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality Z CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 Before removing the WLAN module follow these steps 1 4 5 Shut down the computer If you are unsure whether th
83. w in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup Using Computer Setup 79 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 ae oY N Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the
84. window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 85 6 Specifications Computer specifications Metric U S Dimensions Length 22 9 cm 9 0 in Width 32 6 cm 12 8 in Height front to rear 2 5 to 3 3 cm 1 0 to 1 3 in Weight equipped with optical drive 1 SODIMM hard drive 2 0 kg 4 5 Ibs WLAN module 6 cell battery Input power Operating voltage 19 0 V dc 4 74 A 90 W or 18 5 V dc 3 5A 65 W Operating current 4 74Ao0r3 5A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vib
85. you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery 84 Chapter5 Computer Setup BIOS and Advanced System Diagnostics You can view system information and error logs in the Advanced System Diagnostics
86. your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of external optical drive you are using Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the external drive To create a backup using Backup and Restore Ey NOTE Be sure that the computer is connected to AC power before you start the backup process y NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only 94 Chapter 7 Backup and recovery Perfor
87. z 6 MB L3 cache include thermal material 681952 001 N Intel Core i5 processor 3320M 2 6 GHz 3 MB L3 cache include thermal material 681953 001 N Intel Core i5 processor 3360M 2 8 GHz 3 MB L3 cache include thermal material 682417 001 N Intel Core i3 processor 3110M 2 3 GHz 3 MB L3 cache include thermal material 683508 001 N Webcam module 683802 001 A 500 GB 5400 rpm hard drive 7 mm 683855 001 N System board for use in models with discrete graphics includes replacement thermal material 683856 001 N System board for use in models with UMA graphics includes replacement thermal material 683857 001 N Base enclosure 683858 001 N Display bezel includes screw covers 683859 001 N Power connector cable includes bracket and screws 683860 001 N Heat sink for use in models with discrete graphics includes replacement thermal material 683861 001 N Heat sink for use in models with UMA graphics includes replacement thermal material 683862 001 N Fingerprint reader assembly includes cable 684238 001 N Hard Drive Hardware Kit includes hard drive bracket and screws 684239 001 N Display Hinge Kit includes left and right display hinges left and right display hinge covers bezel screw covers and screws 684240 001 N Function board Power button board includes cable 684241 001 N Plastics Kit includes optical drive protective insert and Secure Digital card protective insert 684242 001 N Speaker assembly 684243 001 N Top cov

HP 4340S User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents