HP 4050 N User's Manual
Contents
1. 9 Adjust the toner density setting 26 Output Quality Problems EN Troubleshooting Steps Continued o o o 5 amp Troubleshooting Steps O D w LL Bi p Filz Follow the steps in the O 8 oO yl z z z order they are listed x Cl o Oc vlo 2 SI E eIE 22 2 S o gt 5 ot 2 ESIa TIo n o E og rq O O gt o o D QO x D E O S celol 258 o z Es D 0 o0 99 zE dll si Ci GEJE ZO LOS VA S 10 Change the fuser mode setting to High or choose rough paper type from the printer driver 11 Redistribute the toner See page 28 12 Install a new HP toner cartridge See instructions provided with the toner cartridge 13 To alternate small and standard paper from the Configuration Menu set zii 14 Order and install the Printer Maintenance Kit After trying all the steps suggested above contact an HP authorized service or support provider See the HP Support pages in the online user s guide EN Output Quality Problems 27 Continue Printing When Toner Is Low TT Caution To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Note After reinserting the toner cartridge the message Hiki TUNER displays for 30 seconds Ignore this message when removing the toner cartridge to redistri2. 007 in 50 labels 0 127 mm to 0 178 mm Envelopes ann 10 envelopes 75 to 105 g m For paper sizes smaller than 5 in 127 mm the paper should be fed short edge first EN Paper Sizes Supported 33 Supported Sizes Trays 2 and 3 Trays 2 and 3 4050 T 4050 TN Dimensions Weight Capacity Letter 8 5 by 11 in 216 by 279 mm A4 8 3 by 11 7 in 210 by 297 mm Executive 7 3 by 10 5 in 191 by 267 mm 250 sheets of 20 Ib Legal 8 5 by 14 in 16 to 28 Ib 75 g m paper 216 by 356 60t0 105 g m2 50 100 Du transparencies B5 ISO 6 9 by 9 9 in Custom 176 by 250 mm B5 JIS 7 2 by 10 in 182 by 257 mm A5 5 8 by 8 2 in Custom 149 by 210 mm 34 Paper Sizes Supported EN EN Supported Sizes Tray 2 4050 4050 N Tray 2 4050 4050 N Dimensions Weight Capacity Letter 8 5 by 11 in 216 by 279 mm 500 sheets of 20 Ib m Fr 161028Ib 75 g m paper 60 to 105 g m 50 100 mm transparencies Legal 8 5 by 14 in 216 by 356 mm Paper Sizes Supported 35 Supported Sizes Optional 500 Sheet Tray Optional 500 Sheet Tray Dimensions Capacity Letter 8 5 by 11 in 216 by 279 mm A4 8 3 by 11 7 in 210 by 297 mm Executive 7 3 by 10 5 in 191 by 267 mm Legal 8 5 by 14 in 216 by 356 mm B5 ISO 6 9 by 9 9 in Custom 176 by 250 mm 500 sheets of 20 Ib B5 JIS 7 2 by 10 in 2 2 75 g m paper 182 by 257 mm 60 to 105
3. configuration e Menu Map e Configuration Page e PCL or PS Font List To Print a Menu Map 1 Press Menu until 2HFCOEMETIOH NEN appears 3 Press Select to print the menu map To Printa Vili c soa 1 Press Menu E MEN iii Suppe 2 Press Item until F COHPIGURBTION appears 3 Press Select to Wi the Configuration page To Print a PCL or PS Font List 1 Press Menu s ib ee LUM da 2 Press s tem DALT FL FONT i Ore T r appears 3 Pres s Select to print the font list 4 Control Panel EN Common Printer Messages Printer Messages and Explanations Message Explanation The control panel function you are trying to access has been locked See your network adminstrator Load the requested envelope type and size into the envelope feeder Make sure that the envelope size and type are set correctly from the Paper Handling Menu Press Go if the desired envelope is already loaded in the feeder Press Value to scroll through the available types and sizes Press Select to accept the type or size Load the requested paper into Tray 1 Press Go if the desired paper is already loaded in Tray 1 Press Value to scroll through the available types and sizes Press Select to accept the alternate type or size Press Go to place the printer online EN To ensure optimum print quality the printer prompts you to perform routine maintenance every 200 00
4. tray areas Optional duplexer Output areas top and rear ob OND 16 Paper Jams EN Input Tray Areas Trays 2 or 3 Paper Jams 17 EN Optional Envelope Feeder AN SET 18 Paper Jams EN Top Cover Area EN Paper Jams 19 Toner Cartridge Area 20 Paper Jams EN Optional Duplexer Paper Jams 21 EN Output Areas 22 Paper Jams EN Solving Repeated Paper Jams If paper jams occur frequently try the following Check all the paper jam locations A piece of paper might be stuck somewhere in the printer Check that paper is correctly loaded in the trays that the trays are correctly adjusted for the loaded paper size and that the trays are not overfilled Check that all trays and paper handling accessories are completely inserted into the printer If a tray is opened during a print job this might cause a paper jam Check that all covers and doors are closed If a cover or door is opened during a print job this might cause a paper jam Try printing to a different output bin The sheets might be sticking together Try bending the stack to separate each sheet Do not fan the stack If you are printing from Tray 1 try feeding f
5. 0 pages To order a Printer Maintenance Kit see the online user s guide that came with the printer Control Panel 5 Printer Messages and Explanations Continued Message Explanation 6 Control Panel Load the requested paper into the specified tray x See the sections on loading paper Make sure that the trays are correctly adjusted for size The tray type settings and size for Tray 1 must be set from the printer s control panel If you are trying to print A4 or letter size paper and this message appears make sure the default paper size is set correctly from the Printing Menu in the printer s control panel Press Go to print from the next available tray Press Value to scroll through the available types and sizes Press Select to accept the alternate type or size Hemove jammed paper from the specified location see the section on Paper Jam Locations Open the top cover Hemove the toner cartridge and clear all paper from underneath the toner cartridge area Caution Ensure that all jammed paper is removed before closing the top cover Open and close the top cover to clear the message If the message persists after all jams have been cleared a sensor might be stuck or broken Contact an HP authorized service or support provider See the HP Customer Care Service and Support pages in the online user s guide EN Printer Messages and Explanations Continued Message Exp
6. C AnBpnpcc AaBbCc AaBbCc AamBbCec AaBbCc AaBbc Gray Toner Smear Loose Toner Repeating Background Defects fee l AaBDCS AaBbco ACC AakbCce ROBES AaBbCe AaBbCc AakbCc AGBP AoBbcc AQBbCc AaBbCc Aa CC e8bCc AaBbe AgBbCc AaBbCc Misformed Page Skew Curl or Wave Wrinkles or Characters Creases EN Output Quality Problems 25 Troubleshooting Steps o v O ow D LL 3 O O D glo o MA C Oo ox 7 oO E o CI 209 a 3 SIDMIFI S ESDS an o Milo rg O GCI o Ll 58 o 0 0 DI SL i e G E ICZ Page Skew Curl or Wave lt Wrinkles or Creases Troubleshooting Steps Follow the steps in the order they are listed N 1 Printafew more pages to see if the problem will correct itself N N 2 Cleanthe inside of the printer or use the printer s cleaning page 3 Make sure EconoMode is off 4 Turn over the stack of paper in the tray Also try rotating the paper 180 5 Check the paper or other print media type and quality 6 Check the printer s environmental specifications 7 Make sure paper is loaded correctly and that the guides are not too tight or too loose against the paper stack Print to a different output bin V J J
7. I BE ON 9 Attention Two line display Cycles through menus Printer online help Cycles through selected menu s items Cycles through selected menu item s values Saves selected control panel setting Cancels current print job Places printer online or offline resumes printing and exits menus Action is required see display 10 Processing information 11 Printer is online EN When LED is lit Control Panel 1 To Change a Control Panel Setting 1 2 3 4 5 Press Menu until the desired menu appears Press Item until the desired item appears Press Value until the desired setting appears Press Select to save the selection An asterisk will appear beside the new setting Press Go to exit the menu 2 Control Panel EN Using the Printer Online Help System This printer features an online help system on the control panel that provides instructions for resolving most printer errors Certain control panel error messages alternate with instructions on accessing the online help system Whenever a Ell appears in an error Hoe ora message alternates with FOE HELP FRESS THE KEY press the Item key to oe oh a sequence ma instructions Note Press Go to exit the online help system EN Control Panel 3 To Check the Printer s Configuration From the printer you can print the following information pages which give details about the printer and its
8. Quick D prestat Reference Guide EE English HP LaserJet 4050 4050 T 4050 N and 4050 TN Printers Quick Heference Guide HP LaserJet 4050 4050 T 4050 N and 4050 IN Printers Copyright Hewlett Packard Company 1999 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C4251 90927 First edition February 1999 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 USA Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Contents Control Panel 1 To Change a Control Panel Setting 2 Using the Printer Online Help System 3 To Check the Printer s Configuration 4 To Print a Menu Map 4 To Print a Configuration Page 4 To Print a PCL or PS FontList 4 Common Printer Messages 5 PUNUNG TONO cone KG KAG dei s dr RC ERR 8 Manu
9. ally Feeding Paper from Tray 8 Loading Tray 1 i nada are de maa DAM e sus Gea 9 Loading Tray 2 4050 4050 N 10 Loading Trays 2 and 3 4050 T 4050 TN 11 Loading Optional 500 Sheet Tray 12 Loading Envelopes in the Envelope Feeder 13 Special Paper in Tray 1 14 EnvelopeS ucc a osa muda BR ROUES dod ne Rand wf BA 14 Letterhead Pre Punched 14 Transparencies Lu LL LL La 14 BE AE eher 14 Card Stock Custom Sizes 14 Selecting the Output Bin 15 EN Contents uj A jl Mm 16 LOCATIONS vie TERES eee nen TIU INS Iq ees 16 Input Tray Areas 17 My 20 do PP 17 Optional Envelope Feeder 18 Top Cover Area 0 eee 19 Toner Cartridge Area 20 Optional Duplexer 21 Output Areas 22 Solving Repeated Paper Jams 23 Output Quality Problems 25 EXAMpIES 2 252 c BA AG ne 25 Troubleshooting Steps 26 Continue Printing When Toner IsLow 28 Checking the Toner Level 29 Resetting the HP TonerGauge 30 Resetting the Printer 31 Paper Sizes Supported 33 For More Information 37 Contents EN Control Panel CO NO O
10. bute toner 28 Output Quality Problems EN Checking the Toner Level The user can find out how much toner is left in the printer cartridge by printing a configuration page The Toner Level section on the configuration page provides a graphical representation of how much toner is left in the cartridge Note message IS displayed on he coni ai Failure to do so might make the toner level value inaccurate EN Output Quality Problems 29 Resetting the HP TonerGauge After a new toner cartridge is installed the user must reset the HP TonerGauge from the control panel When the top cover IS sun a aa Ing new toner cartridge the HER TONER Ro ELA i message is displayed on ilie Pone panel or oma 30 seconds To reset the HP d dn dd 1 Press Value until ES appears 2 Press Select to save the selection 3 Press Go to exit the menu Note Press Menu pe Hi RATION MENU appears if the PONE RIDGE message is no longer displayed on the control panel Press Item repeatedly until HE RIDI appears then complete steps 1 no 3 dae 30 Output Quality Problems EN Resetting the Printer You can reset the printer by selecting the reset items in the Resets Menu Use this menu with caution You can lose buffered page data or printer configuration settings when you select these items Only reset the printer under the following circumstances e You want to restore the printer s default settings Com
11. ess Go to print from Tray 1 8 Printing Tasks EN Loading Tray 1 o dele OCC cz QC o c y E Ae SE o 08 5 po E O o 326 5 To oo ZeEos Printing Tasks 9 EN Loading Tray 2 4050 4050 N under the front and back paper tabs to avoid Make sure paper is paper jams Note EN 10 Printing Tasks under the front and back paper tabs to avoid Make sure paper is paper jams lad O Loading Trays 2 and 3 4050 T 4050 TN Printing Tasks 11 EN 12 Printing Tasks Note Make sure paper is under the front and back paper tabs to avoid paper jams EN Loading Envelopes in the Envelope Feeder ER EN Printing Tasks 13 Special Paper in Tray 1 Envelopes Letterhead Pre Punched Card Stock Custom Sizes 14 Printing Tasks EN Selecting the Output Bin Top Rear Output Output Bin Bin Use the top output bin when Opening the rear output bin printing on the following might improve output quality with the following over 50 sheets of paper envelopes continuously labels transparencies small custom size paper postcards heavy paper EN Printing Tasks 15 Paper Jams Locations Top cover area Input tray area optional envelope feeder Input
12. ewer sheets of paper or fewer envelopes at a time If you are printing from the envelope feeder make sure it is loaded correctly pushing the bottom envelope in slightly farther than the top envelopes Continued on the next page EN Paper Jams 23 e If you are printing small sizes less than 5 inches long feed paper short edge first e Turn over the stack of paper in the tray Also try rotating the paper 180 e Check the quality of the paper being printed Damaged or irregular paper should not be used e Use only paper that meets HP specifications Avoid using paper that has already been used in a printer or copier Do not print on both sides of envelopes transparencies or labels e Check that the power supplied to the printer is steady and meets printer specifications e Clean the printer as shown in the online user s guide e Perform routine printer maintenance Order the Printer Maintenance Kit See the online user s guide that came with the printer 24 Paper Jams EN Output Quality Problems Examples Aa Ce AaBOCE AaBbCc AaBbCc Aa Ce AGBOGCC AaBbCe AaBbCc Aa Cc AaBbCc AaBbCc AaBbCc Aa Cc AoBDCC AaBbCc AaBbCc Aa Cc AdBbCG AaBoCc AaBbCc Light Print or Specks Dropouts Lines Fade front or back AaBbCc AnBbCc Aafibite AaBbc AaBbCc Arc Ars AaBbCc AaBbCc AaBt cc xeu AABOCE AaBbcc ACE C
13. g m 50 100 A5 5 8 by 8 2 in transparencies Custom 148 by 210 mm Executive JIS 8 5 by 13 in Custom 216 by 330 mm 16K 7 75 by 10 75 in Custom 5 8 by 8 2 in up to 8 5 by 14 in 149 by 210 up to 216 by 356 mm 36 Paper Sizes Supported EN For More Information e See the online user s guide that came with the printer e See the printer software or printer driver help EN For More Information 37 38 For More Information EN Un HEWLETT PACKARD Printed on at least 50 Total Recycled Fiber with at least 10 Post Consumer Paper Copyright 1999 Hewlett Packard Co Printed in USA Manual Part No C4251 90927 C4251 90927
14. lanation EN The paper size you are trying to print is not the same as the control panel setting Reload the tray with the correct paper size Make sure that the control panel setting is correctly adjusted for size The printer will continue trying to print the job until size settings are correct If you are printing from the optional 500 sheet paper tray check the paper size indication knob located on the right front side of the tray and set it to the correct paper size Ensure all multiple paper feeds are cleared from paper tray areas After performing the actions above press Go The page containing the error will automatically be reprinted Or press Cancel Job to clear the job from the printer s memory Control Panel 7 Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1 such as envelopes or letterhead If Manual Feed is selected the printer will print only from Tray 1 Select Manual Feed through the software or printer driver Manual Feed can also be enabled from the Paper Handling Menu in the printer s control panel Note Settings in the software application and printer driver override control panel settings When Manual Feed is selected if 7 MODE Lo DUE ud prints if paper is in the in If LUE the printer prompts to load Tray 1 whether or not Tray 1 is loaded This enables you to load different paper if necessary Pr
15. munication between the printer and computer has been interrupted e You are using both the serial and parallel I O ports and one of the ports is having problems The items in the Resets Menu will clear all memory in the printer while Cancel Job clears only the current job EN Output Quality Problems 31 Resets Menu Items Item Explanation This item clears the printer buffer and the active O input buffer and resets the control panel to the current settings Resetting memory during a print job can result in data loss This item performs a simple reset and restores most of the factory default settings This item also clears the input buffer for the active I O Resetting memory during a print job can result in data loss This item performs a simple reset and clears the input and output buffers for the active I Os only Resetting memory during a print job can result in data loss This item performs a simple reset and clears the input and output buffers for all I Os 32 Output Quality Problems EN Paper Sizes Supported Supported Sizes Tray 1 Tray 1 Dimensions Weight Capacity Minimum Size 3 by 5 in custom 76 by 127 mm 100 sheets of 16 to 53 Ib 20 Ib 8 5 by 14in 69 to 199 g m 75 g m Maximum Size 216 by 356 paper mm Thickness 0 0039 in to 75 Transparency 0 0045 in ea 0 099 to p Same as 0 114 mm sizes ised nl Labels BER 0
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