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HP 2566C User's Manual

1. Figure B 1 Maximum Height of Form Defects PAPER SPECIFICATIONS B 3 Case 2 Varying Thickness Forms Printing on All Areas In order to ensure satisfactory print quality on all areas of the form the difference in thickness between the thickest and thinnest section of the form should be no more than 008 inch as shown in Figure B 2 The print gap should be adjusted to optimize print quality on all thicknesses of the form Since dot matrix printing is optimized when printing at one gap size print quality can in some cases be compromised when printing on forms of varying thickness This is especially true on the copy sheets of multi part forms When printing on forms of varying thickness the maximum depth of depression defects on the thick part of the form is also 008 inch Tr PRINTING ON ALL AREAS Figure B 2 Maximum Thickness Variation for All Areas of a Special Form Case 3 Varying Thickness Forms Printing on Thin Areas In order to avoid smearing on the thickest area of the form when printing on the thin area only the difference in thickness between the thinnest area and the thickest should be no more than as shown in Figure B 3 015 T 2 T thickness inch For forms with larger variations in thickness the print gap may be opened beyond the optimum gap to reduce smearing but print quality on the thinner areas will degrade accordingly 7 ORINTING ON Lo e 015 T 2 MAX Figure B 3 Maximum Th
2. 107 wen Compressa Gomera wo 8 ss Done sze pero m 5 Tas Dowie sue towers me 5 nme Barcode Roser Omi EC mem DN CIT pm lines per minute cpi characters per inch ipm inches per minute The printer regulates speed to keep internal temperatures at safe levels 4g This may affect throughput in warmer operating environments Dot Size 0 017 inch 043 em A 6 PRINTER SPECIFICATIONS Dot Density Paper Slew Rate Multi Part Forms carbon carbonless Vertical Forms Control Table A 3 Dot Density High Speed Draft 110 dots inch horizontal 56 dots inch vertical 210 dots inch horizontal 72 dots inch vertical High 210 dots inch horizontal 144 dots inch vertical Compressed 12 15 cpi 180 dots inch horizontal 13 3 16 7 epi 200 dots inch horizontal 72 dots inch vertical Graphics 60 or 70 dots inch horizontal low 120 or 140 dots inch horizontal high 72 or 144 dots inch vertical Bar Codes 110 dots inch horizontal 144 dots inch vertical 25 inches second Dot Density 1 6 024 inches or 61 mm maximum pack thickness 16 programmable channels Environmental Specifications Temperature Operating printer and ribbon 10 to 50 C 50 to 122 F Storage printer 40 to 75 C 40 to 167 F Survival power on 20 to 60 C 4 to 140 F Storage ribbon 10 to 50 C 50 to 122 F PRINTER SPECIFICATIONS
3. Due to variations in the label products offered however all labels should be tested for satisfactory performance before purchase Since it is impossible to test all form types available for use in the printer Hewlett Packard recommends that paper conform to the specifications outlined in this document for optimum printer performance Once again this paper specification is NOT intended as a substitute for actual testing ALL SPECIALTY FORMS INCLUDING SPECIAL SINGLE PART PAPER MULTI PART FORMS FORMS WITH GLUE STRIPS CARBONLESS FORMS CARD STOCK AND LABELS SHOULD BE TESTED FOR SATISFACTORY FEEDING AND PRINT QUALITY PRIOR TO PURCHASE For best results in selecting standard or specialty forms consult a forms vendor who can ensure conformance to these specifications and recommend cost effective purchases C RIBBON SPECIFICATIONS Appendix C describes the ribbon specifications which must be met to ensure optimum performance of the HP2566C HP2567C printer Overall Dimensions Overall Ribbon Length 60 0 5 feet 18 3 15 metres and full font Ribbon Width 15 2 inches 386 mm Core Length 16 inches 406 mm Core LD 1 250 inches 31 8 mm Ribbon Fabric The ribbon should be 0036 to 0042 inch 0914 to 1067 mm thick nylon fabric Quality ribbon fabric should have 716 to 742 threads per in2 111 to 115 threads per cm2 Only new ribbon fabrics are recommended for use in the HP256X printers Current methods used for r
4. More information about the programmable reset is found in the HP256X Printer Family Technical Reference Manual 02564 90905 When the printer is on line data and commands can be transmitted to it from a controlling device or host computer system When it is off line data and commands from the controlling device are ignored by the printer The printer must be off line in order to use any key other than on the Operator Control Panel The printer is placed on line and off line by pressing the key on the Operator Control Panel Fault conditions such as paper out platen open etc cause the printer to turn off line When this happens the printer will not return on line until the error has been corrected and the key is pressed Graphics Printing 6 12 USING THE PRINTER The HP2566C HP2567C printer raster graphics printing capability is escape sequence driven Consult the HP256X Printer Family Technical Reference Manual 02564 90905 for graphics printing information The HP2566C HP2567C printer also offers optional QMS Magnum printing capabilities Refer to the HPLabel Card Installation and Operator s Manual 26062 90901 for further information A 0 o 2 Vertical Forms Control Vertical Forms Control VFC allows the user to skip to a predefined line on a page of print with only one command instead of using a number of line feeds This capability can greatly i
5. With the tractor control knob still in the FORMS WIDTH ADJUST POSITION fine adjust the tractor positioning by touching the right tractor control key Figure 3 20 B until there is a slight horizontal tension on the paper When the tension is correct reset the tractor control knob to the PRINT AND FORMS ALIGNMENT POSITION Figure 3 20 C Note Be sure the tractor control knob is reset to the PRINT AND FORMS ALIGNMENT POSITION before printing or you may have form feed problems 5 Final vertical paper tension adjustment Make sure the tractors line up vertically with the holes in the paper If they do not align them by pulling out the spring plunger knob and moving the vertical paper tension lever up or down Figure 3 18 A Close the tractors For detailed adjustment instructions refer back to step 2 Preliminary Adjustment of Vertical Paper Tension on page 3 16 6 Test paper motion Press and hold the key for several seconds to advance paper into the powered paper stacker Press the key two or three times to make sure that the paper moves freely over the platen PREPARING THE PRINTER FOR OPERATION 3 19 7 Inspect paper tractor holes Inspect the holes in the paper s tractor strips that have just passed through the tractors They should have a slight teardrop shape Figure 3 21 A If the holes show an extreme distortion Figure 3 21 B or the paper jams pull out the spring plunger knob refer to Figure 3 18
6. and move the vertical paper tension lever one position toward A Press the key again and re examine the tractor holes A B Figure 3 21 Tractor Strip Distortion 8 Proceed to Adjusting Forms Thickness Follow the instructions on page 3 21 to adjust the thickness setting for your form 3 20 PREPARING THE PRINTER FOR OPERATION D o Adjusting Forms The forms thickness adjustment allows the printer to accommodate Thickness various thicknesses of paper such as when changing from single to multi part forms or when using different weights of paper The result of setting forms thickness correctly is optimum print quality These procedures explain how to correctly set forms thickness and run a sub test to determine best print quality 1 Position the forms thickness lever If the lever is not already positioned at maximum thickness setting N as per instruction 4 on page 3 12 pull out the spring plunger knob and set it at this time Figure 3 22 Figure 3 22 Setting the Forms Thickness Lever at Maximum Thickness PREPARING THE PRINTER FOR OPERATION 3 21 2 Adjust the setting for print quality Move the lever one or two positions at a time toward the minimum thickness setting A and then run sub test 15 until you find optimum print quality 3 Run sub test 15 a Enter the TEST mode Push the key to enter the TEST mode two decimal points will light up Use either key to find sub test 15 a pa
7. environmental conditions 2 6 feed problems 7 2 forms specifications B 1 forms thickness uniformity B 3 forms with attached cards B 5 forms with cutouts B 5 forms with flaps B 5 forms with windows B 5 humidity 2 5 inspect tractor holes 3 20 labels B 5 loading 3 10 maximum form length B 1 maximum printing width B 1 maximum right margin B 1 maximum width B 1 minimum form length B 1 minimum left margin B 1 minimum width B 1 multi part forms 2 4 multi part forms thickness A 7 ordering 1 5 overall thickness of a form B 3 packaging 2 5 perforation projection B 5 position in printer 3 14 printing on all areas B 4 printing on thick areas B 5 printing on thin areas B 4 print quality problems 7 3 recommended 1 5 shipping 2 6 slew rate A 7 specialty forms specifications B 3 stacking in the powered paper stacker 4 5 storage 2 5 tearing or separating problems 7 2 temperature 2 6 test for performance B 6 testing 2 4 weight 2 4 weight multi part B 2 weight single part B 2 width 2 4 Paper jams 3 14 7 5 Paper performance B 6 Paper shield lower 3 4 Paper stack alignment in the powered paper stacker 4 6 starting in the powered paper stacker 4 5 unloading from the powered paper stacker 4 7 Parts of the printer illustration 6 3 Perforation projection paper B 5 Perforation skip configuration 5 5 description 3 27 turn OFF 3 27 turn ON 3 27 Perf skip configurati
8. the printer is ready for operation Power Note The HP2566C printer has a maximum power requirement of 550W the HP2567C requires 650W One of the following power sources must be available for operating the printer 100 120 220 or 240 VAC 5 10 Your printer has been shipped to match the power source specified in your order If it becomes necessary to change to a different power source contact your Hewlett Packard Service Representative Changing to a different power source is not covered under warranty or Hewlett Packard Service Agreements See Appendix A or more power requirement information Paper Requirements Selecting the right printer paper is one of the most important factors in obtaining good paper stacking performance The paper that you choose needs to acclimate to your location and the type of printing you are doing The powered paper stacker is only successful if the paper falls and folds correctly onto the paper tray Because some variables in paper may significantly affect print quality or the way the paper handles it is very important to understand the many aspects that can alter paper performance The printer uses continuous fan fold edge perforated paper varying in width from 3 inches 7 6 cm to 18 inches 45 72 cm Although the printer accepts paper as wide as 18 inches 45 72 cm the farthest right it can print is 15 2 inches 38 6 cm It will handle paper weights in the range of 15 to 100
9. A 7 Relative Humidity printer Audible Noise printer with powered paper stacker attached A 8 PRINTER SPECIFICATIONS Non operating 5 to 95 non condensing Operating 20 to 80 recommended Declared noise emissions in accordance with ISO 9296 HP2566C Printing Idling LWAd Sound Power 7 5 bels LWAd Sound Power 6 7 bels LpAm Average Sound LpAm Average Sound Pressure at 4 bystander Pressure at 4 bystander positions 58 db positions 50 dB HP2567C Printing Idling LWAd Sound Power 7 8 bels LWAd Sound Power 6 6 bels LpAm Average Sound LpAm Average Sound Pressure at 4 bystander Pressure at 4 bystander positions 61 dB positions 48 dB PAPER SPECIFICATIONS Certification This section describes the paper specifications which must be met to ensure optimum performance of the HP2566C HP2567C printer Hewlett Packard conforms to ANSI standard X3 96 1983 American National Forms Information Systems for Continuous Business Forms and ISO Recommendation No 2784 which cover common form widths and depths standards for sprocket feed holes and margins as well as other basic tolerances All measurements should be made at 20 to 26 C 68 to 78 F and 45 to 50 relative humidity The printer uses continuous fan fold edge perforated paper varying in width from 3 inches 7 6 mm to 18 inches 45 72 cm Although the printer accepts paper as wide as 18 inches the farthest right it can
10. Numbers 2 2 oo oo a a a 5 8 6 1 Status Codes 2 cscs oo 6 2 6 2 VFC Channel Definitions on nn nn 6 13 7 1 Run time Errors 2 2 oo oo 7 6 7 2 Self Test Error Numbers 2 22 LE m Er nn 7 7 A 1 Print Speed and Matrix Sizes HP2566C 2 Km nn nn A 5 A 2 Print Speed and Matrix Sizes HP2567C 2 En En A 6 A 3 Dot Density o s o Co mo m nen A 7 Contents 4 en What Is In This Manual Chapter 1 General Information Chapter 2 Getting the Most From Your Printer and Paper Chapter 3 Preparing the Printer for Operation Chapter 4 Setting Up the powered paper stacker Chapter 5 Configuring Printer Features Chapter 6 Using the Printer Chapter 7 In Case Of Difficulty Appendix A Printer Specifications Appendix B Paper Specifications Appendix C Ribbon Specifications The information in this manual is divided into the following chapters This chapter provides a list of related documentation that may be useful to you This is followed by a functional description of the HP2566C HP2567C printer a list of options and supplies and a word about service and operator safety To determine the best location for your printer and what kind of paper to use read Chapter 2 Chapter 3 helps you begin using the printer It explains how to load the ribbon and paper adjust your printer for different sizes and thicknesses of paper and set Top of Form Once your paper is loaded correctl
11. Orders may be taken from 9 AM to 5 PM in all United State time zones To place an order call TOLL FREE 800 538 8787 IN CALIFORNIA 408 738 4133 Direct or Collect Outside the United States however orders may be placed with the local Hewlett Packard Sales and Service office listed in the back of this manual Ribbon One replacement ribbon towel type part number 9282 0545 See Appendix C Ribbon Specifications Paper Table 1 5 Recommended Printer Paper u 5 92157A One part white 9 5 x 8 5 in 2400 sheets box 241 x 216 mm 18 Ib 92157B One part white 9 5 x 8 5 in 3200 sheets box 241 x 216 mm 15 1b 3 hole punched 9280 0218 One part green bar 9 9 x 11 in 251 x 279 mm 15 Ib 9280 0705 80 column 9320 1515 3200 sheets box One part white 8 5 x 7 5 in 3200 sheets box 216 x 191 mm 15 Ib 72 column One part blue bar 14 9 x 11 in 378 x 279 mm 18 lb 132 column 2400 sheets box See Appendix B for information on paper specifications GENERAL INFORMATION 1 5 Ses Ss Service Hewlett Packard offers maintenance agreements time and material service and other service agreements for the HP2566C HP2567C printer If you need service or have questions regarding the servicing of your printer contact the Hewlett Packard Sales and Service office nearest you A list of these offices is provided at the back of this manual Ope
12. and testing of the printer at your site However if you need to move the printer to a new location follow these procedures 1 Record printer configurations Before moving the printer record key configuration values retained in memory This will allow quick restoration in the event of a battery failure Recording all configuration settings listed in Table 5 1 is recommended however configuration functions 20 29 are the most critical These could affect system performance and stability and must be verified before connecting the printer to the operating system Refer to Chapter 5 Configuring Printer Features for information on configuration settings To find out which printer configuration parameters are saved in memory when power is turned off refer to Power On Parameters and Power Fail Recovery on page 6 11 GETTING THE MOST FROM YOUR PRINTER AND PAPER 2 1 2 Turn the printer OFF With the printer off line switch the main power ON OFF 1 0 switch located on the back of the printer to the OFF 0 position Unplug the power cable from both the AC outlet and the printer 3 Disconnect the interface cable Unplug the printer s interface cable from the rear of the printer 4 Raise the levelers Turn the printer s four leveling feet counter clockwise and raise them into the full UP position 5 Install the shipping brackets behind the casting The printer is shipped with four metal shipping lock br
13. must be eliminated for proper stacking A AQ Speciality Forms Specifications Note 1 Form Thickness Uniformity This section of paper specifications is intended to familiarize and alert the user to some of the characteristics of specialty forms which may cause unsatisfactory performance of the printer This paper specification is NOT intended as a substitute for actual testing A A A AA A ee All specialty forms including special single part paper multi part forms forms with glue strips carbonless forms card stock and labels should be tested for satisfactory feeding registration and print quality prior to purchase A A A O q TK lt A Because of the small print gap in dot matrix printers these printers are less tolerant of form thickness variations than are full font printers Sometimes these thickness variations can be caused by defects such as bubbles or wrinkles Other times they are due to varying paper composition or the number of parts within the form Nominal differences in thickness and compressibility make it impossible to specify allowable thickness variations exactly The following cases are intended to serve as a guide but all forms width thickness variations must be tested for satisfactory performance Case 1 Form Defect In order to avoid hammer dragging the overall thickness of a form plus any defects should be no more than as shown in Figure B 1 015 T 2 T thickness inch 015 1 2
14. operation of your printer If the paper tension is too loose marginal Paper Tension print quality occurs If the paper tension is too tight paper will come out of the tractors causing a paper jam After you make a preliminary tension adjustment proceed to page 3 17 to adjust the forms position and make the final adjustment Note y Make sure you adjust vertical paper tension each time you load paper 1 Position the vertical tension lever Pull out the spring plunger knob and place the vertical tension lever in the A position Figure 3 18 A Place the paper in the two left tractors and close the tractors SPRING PLUNGER Figure 3 18 Adjusting Vertical Paper Tension PREPARING THE PRINTER FOR OPERATION 3 15 2 Preliminary adjustment of vertical paper tension Pull out the spring plunger knob again Figure 3 18 A and move the lever downward until the paper is slightly taut against the platen The platen is located in the curved black surface lying between the upper and lower tractors To test the tension place your hand on the paper over the black surface and gently push the paper up and down Figure 3 18 B If the paper moves freely the vertical tension is too loose When the tension is correct you will notice only slight vertical looseness and no paper feed hole distortion 3 16 PREPARING THE PRINTER FOR OPERATION STE Adjusting Forms Position Note e Use this procedure when you change the posit
15. per page 3 Press PAGE L ADJ The current number of text lines per page is displayed If you do not want to change the text lines per page press the key a second time to return to the STATUS mode or press to return the printer to the host 4 Change the setting Use either key to move to the desired number of text lines per page 5 Press ENTER The printer returns to the STATUS mode a 0 appears in the display window indicating that the desired page length is entered 6 Proceed to Adjusting Top of Form Turn to page 3 30 for instructions on Adjusting Top of Form PREPARING THE PRINTER FOR OPERATION 3 29 Adjusting Top of Form Note The Top of Form TOF position is an arbitrary indicator of the first line of print Once the Top of Form is set any succeeding advances paper one page length until the same position on the next page is reached This enables you to move swiftly to the first print line on the succeeding page Adjust Top of Form using the keys on the Operator Control Panel In order to set Top of Form the swing gate must be open and latched at the top The number 10 will flash in the display window indicating that the swing gate is open however disregard this message for now 1 Adjust the paper Use the or keys to adjust the paper so the paper perforation is directly over the metal platen strip Figure 3 26 Platen Metal Strip Figure 3 26 Adjustin
16. pound 57 to 380 gm sq metre and multi part carbon forms up to six parts may be used with a maximum pack thickness of 024 inches 61 mm 2 4 GETTING THE MOST FROM YOUR PRINTER AND PAPER Note Note na Hewlett Packard does not recommend the use of untested carbonless multi part forms This is due to the varying manufacturing quality and storage considerations associated with this type of paper If paper will be printed in humidity extremes greater than 80 or less than 20 it should be thoroughly tested first Paper to be used in high humidity areas should be tested for satisfactory feeding and handling Paper to be used in low humidity areas should be tested for static build up to determine potential paper stacking problems In general before you purchase large quantities of paper test it for satisfactory feeding print quality and stacking ability Any special application paper such as multi part forms labels etc should also be thoroughly tested prior to volume purchase For best paper performance use a higher weight paper in high humidity environments Refer to Appendix B for additional information on paper Paper Storage and Handling Packaging Storing The performance of the printer is dependent on the condition of the paper it uses Here are some recommendations for packaging storing and handling your paper To avoid damage during handling top and bottom fillers should be used in continuous pa
17. pressed the printer advances to the next print line If you hold down the key the printer pauses momentarily then advances paper at an increased rate As long as you hold down the key it will advance paper The key functions only when the printer is off line and will not work in the CONFIGURATION or TEST mode This key advances the paper to the next Top of Form position If pressed once the printer moves one form feed If you hold down the key the printer performs continuous form feeds This key functions only when the printer is off line and will not work in the CONFIGURATION or TEST mode USING THE PRINTER 6 7 PRINT 1 LINE KEY Note l FINE ADJUST UP DN KEYS FORMS LOADING CONTROLS 6 8 USING THE PRINTER printing multiple lines This key prints one line of data on the installed form at the current line position If you hold down the key the printer prints continuous lines of data If you print a single line and want to look at it press the line feed key to advance the paper so that the line is visible This is not necessary when The key produces different data depending on the printer mode If the printer is in the TEST mode and you press PRINT 1 LINE status mode 7 displays and a test pattern prints that aid forms alignment If the printer is not in the TEST mode the printer goes on line momentarily displays status mode 6 prints one line of data then returns off line If no d
18. print line if they are the same pitch Additionally bar codes and line draw can be printed on the same line as 10 character per inch cpi character sets Compressed character sets and the double high double wide character set cannot be printed on the same line with each other or with 10 cpi text Page length can be selected in either lines per page or in 4 inch increments Refer to Adjusting Forms Length on page 3 25 for instructions on how to set the CONFIGURATION mode If a serial interface is installed in the printer and is connected to a modem it is possible to disconnect the modem from the printer s Operator Control Panel Setting function 50 to parameter 1 and then pressing makes the Data Terminal Ready line to go to the OFF state for two seconds If the modem Data Terminal Ready line is connected this action should disconnect hang up the modem Some complex multi part forms such as statement mailers or invoices may result in a loss of the Top of Form position If this problem occurs the printer can be placed in a low speed high torque mode by accessing function 51 of the CONFIGURATION mode and selecting parameter 1 Since this will affect throughput make sure function 51 is set back to 0 when the high torque mode is not required Horizontal graphics density 60 or 70 dots per inch is selected via function 52 There is not a parameter 1 or 0 for this function Only 60 or 70 shows up i
19. printer will continue to print when paper out occurs This results in a loss of data Refer to the HP256X Technical Reference Manual 02564 90905 for more information on programmable VFC ERROR NO 12 Ribbon Jam This error number indicates the ribbon is jammed See page 3 5 for information about proper installation of the ribbon After the ribbon jam has been corrected press to clear the error from the display ERROR NO 13 Paper Jam A paper jam error indicates that paper is not passing normally through the tractors After the paper jam is corrected press the key align the new Top of Form with the appropriate label and press This procedure clears the error from the display and gets the printer ready so that it can be placed on line and normal operation resumed If you are using an HP IB interface on an HP3000 the display may indicate number 2 and may take several minutes to recover after a paper jam This is because the printer must recycle through the job until it reaches the point where the paper jam occurred DO NOT DISTURB THE JOB OR PRINTER The time required for this process varies with the size of the job and the computer system work load IN CASE OF DIFFICULTY 7 5 7 6 Non Operator Correctable Errors Self Test Failure IN CASE OF DIFFICULTY RUN TIME ERRORS Run time errors can occur at any time when the printer is in normal operation run time errors do not include errors 10 11 12 or 13
20. problems 7 5 paper out condition 7 5 paper slew rate A 7 paper tearing problems 7 2 parts of the printer illustration 6 3 perforation skip 3 27 performance data HP2566C A 5 performance data HP2567C A 6 physical specifications without powered paper stacker A 3 physical specifications with powered paper stacker A 3 power cable length A 3 power consumption A 3 power dissipation A 4 power fail recovery 6 11 power on problems 7 2 power requirements 2 4 A 3 power supply options 1 4 preventive maintenance 6 16 primary character set selection 5 3 PRINT 1 LINE key 6 8 printer will not print 7 3 printing labels B 5 print quality problems 7 3 print speeds HP2566C A 5 print speeds HP2567C A 6 problems 7 2 recommended paper 1 5 related manuals 1 2 remote character set selection 5 4 reset 6 12 ribbon fabric C 1 ribbon ink specifications C 1 ribbon jam problems 7 5 run time errors 7 6 secondary character set selection 5 3 selecting difficult forms mode 5 4 selecting horizontal graphics density 5 4 selecting page length description 5 4 selecting perforation skip 5 5 selecting vertical line spacing lines per inch 5 5 self test description 5 7 self test error numbers 7 7 self test failure 7 6 self test how to run 5 7 service agreements 1 6 set lines per inch 3 28 set lines per page 3 29 SET T O F key 6 5 standard self test 5 7 s
21. quality is correct Draft character sets require a smaller forms gap then the standard character sets In addition forms tension is much more critical and requires extra care to assure proper setting The draft character set increases the throughput of the HP2567C from 1200 to 1600 lines per minute pm and the HP2566C from 900 to 1200 lpm It does this by printing characters that are 5 dots high and 4 dots wide in the same space that the standard symbol set prints a character 7 dots high and 5 dots wide In most cases the dots in the vertical direction will not be connected This is fundamental to the design not an indication of improper adjustments on the part of the operator or field service personnel Preventive Maintenance 6 16 USING THE PRINTER Maintain the printer in a state of general cleanliness Accumulated dust bits of paper and lint can lead to serious problems Watch for indications of physical damage and report problems or potential problems to your Hewlett Packard Service Representative IN CASE OF DIFFICULTY You should not attempt to perform any maintenance on this printer except routine operator maintenance and limited maintenance of the print mechanism However if the printer does not function properly there are some things you can do before scheduling a service call w Is an error number displayed The HP2566C HP2567C printer signals an error condition by flashing an error code number in the displ
22. the error number and its associated fail point Give these to the Hewlett Packard Service Representative when you call Table 7 2 Self Test Error Numbers mar 777 n nT IT FR 22 e ae EIA Ribbon test fail Velocity transducer adjust test fail Configuration print out Standard ripple print timeout Raster graphics timeout Double size ripple print timeout Blackout print timeout Compressed ripple print timeout High density ripple print timeout Symbol set ROM CRC test fail ROM firmware test fail Print quality print timeout Draft density ripple print timeout Dot Generation Logic test fail a 900 1200 LPM upper case ripple print timeout BCE 7 enable ir motor unm er ende ne o T ios Times ero stale Customer Engineer test mode IN CASE OF DIFFICULTY 7 7 p Calling for Hel p As previously mentioned recurring printer error numbers 14 or greater should be reported to your Hewlett Packard Service Representative However before calling and before powering off the printer record the error number and its associated fail point to give to the Service Representative when you call Finding the Fail Point The fail point number is a sub set of the error number It helps the Service Representative pinpoint the problem with your printer With this information the Service Representative can partially diagnose the problem on the phone If the printer fails the self test two
23. the floor The output paper stack will not stack correctly if the printer is not level 4 Connect the interface cable Connect the interface cable from the computer system to the interface connector on the back of the printer If you have an HP IB interface use the supplied shielded cable Failure to use the appropriate cable could cause electrostatic discharge ESD problems 5 Load the ribbon and paper Follow the directions starting on page 3 5 to load the ribbon and paper 6 Switch the printer ON Switch the main power ON OFF 1 0 switch located on the back of the printer to the ON 1 position 7 Verify the configuration parameters Verify printer configuration as recorded in step 1 of Moving the Printer on page 2 1 GETTING THE MOST FROM YOUR PRINTER AND PAPER 2 3 8 Run a self test Put the printer off line and press the key on the Operator Control Panel Run the standard self test refer to page 5 7 for self test information and press the key The self test begins to print out Compare this printout with the self test printout at the back of this manual Note that the self test in this manual is a simulated copy of an standard printout and will not be exactly like the one you printed Yours will vary depending on which character set options are installed in your printer If no error numbers are flashing in the display window and the print quality of the characters on the self test is good
24. times in a row or if a run time error number is displayed find the fail point number and record it before powering the printer off or calling your Service Representative To find the fail point number press and hold down the key The number shows up in the display window while is depressed A fail point number is required for error numbers 14 through 91 or letters CO through FF 7 8 IN CASE OF DIFFICULTY A PRINTER SPECIFICATIONS Certification The HP2566C HP2567C line printer is listed by Underwriters Laboratories Inc in the following categories with respective guide designations Electronic Data Processing Equipment EMRT and Office Appliances and Business Equipment QAOT The HP2566C HP2567C printer is certified to Canadian Standards Association CSA guidelines for data processing equipment This product is designed and tested to comply with IEC 950 Additionally this printer is designed to meet European Safety and RFI EMC standards for Electronic Data Processing Equipment This includes Germany s VDE 0871 Level B Any questions concerning regulatory compliance should be directed to your local Hewlett Packard Sales Office Hiermit wird bescheinigt daf das Ger t HP2566C 67C in bereinstimmung mit den Bestimmungen der Postverf gung 1046 84 funkenstort ist Der Deutschen Bundespost wurde das Inverkehrbringen dieses Ger tes angezeigt und die Berechtigung zur berpr fung der Serie auf Einhaltung der Bestimmungen
25. 13 88 character set 030 031 032 Hebrew7 Line draw character set Hebrew high density character set East European standard density ECMA 94 Latin2 character set East European high density ECMA 94 Latin2 character set 033 034 035 037 038 039 043 GENERAL INFORMATION 1 3 Note 4g 1 4 GENERAL INFORMATION The standard printer will accept one additional normal density character set ROM and three additional high density character set ROM s Contact your Hewlett Packard Sales or Service Representative for details Table 1 2 Power Supplies 220 VAC 50 60 Hz Operation 100 VAC 50 60 Hz Operation 240 VAC 50 60 Hz Operation 3 7 or Table 1 3 interface Subsystems 1 046 PP R interac standar 4 motre ble ined Dataproducts Long Line interface subsystem Table 1 4 Convenience Options HP Label Card graphics enabling the printer to print varying sizes of characters graphics bar codes and lines using QMS R Magnum R language Delete powered paper stacker Service Documentation 02566 90915 QMS and MAGNUM are registered trademarks of QMS Inc SS Supplies and The supplies and accessories recommended for use with your printer Accessories are listed below These are available from Hewlett Packard s Direct Marketing Division DMK with direct phone service available to Hewlett Packard customers within the continental United States
26. 50 W printing maximum PRINTER SPECIFICATIONS A 3 Power Dissipation HP2566C HP2567C 512 BTU non printing 512 BTU non printing 1365 BTU printing typical 1536 BTU printing typical 1877 BTU printing peak 2219 BTU printing peak A 4 PRINTER SPECIFICATIONS Performance Specifications Note y These two tables specify the print speed and matrix sizes for the HP2566C HP2567C printer Print speed may vary with application and configuration If you purchased a unique formatter your printer operating speeds will be different from the standard operating speeds listed in Table A 1 or A 2 Table A 1 Print Speed and Matrix Sizes HP2566 B ed 7 19 x 18 EA 0 10 95 Compressed perso ae 1 ava Compressed lower case Compressed lower case Compressed lower case ar 15 Compressed lower case 4 10x 9 Double size upper case Double size lower case Bar Codes 50 ipm Raster Graphics 50ipm Raster Graphics high density 12 5 13 x 9 TEE 15 4 10 x 9 14 38 x 14 14 38 x 18 70 x 72 140 x 144 pi line per minute cpi characters per inch ipm inches per minute PRINTER SPECIFICATIONS A 5 Figh Speed Dr topar caso m m amb Figh Syed Dra ern me m 4er Forma towers 960 10 one High Desi Gover ewe ae mess Games per ewe on oda Comes wer ewe AC ma omas Comes mer ano NC or compres operas ee
27. A Y B Figure 3 1 Opening the Ribbon Cover 3 2 PREPARING THE PRINTER FOR OPERATION 2 Remove the ribbon spool Put on the plastic gloves Remove the old ribbon spool from the drive hubs by sliding it to the left Figure 3 2 A Roll up the slack and place the spool in the retainer cups Figure 3 2 B at the rear of the swing gate Close the upper ribbon access cover Figure 3 2 Removing Upper Ribbon Spool 3 Open the swing gate Open the swing gate by pushing down on the release lever Figure 3 3 A and lifting up the handle Figure 3 3 B until it latches at the top Figure 3 3 Opening the Swing Gate PREPARING THE PRINTER FOR OPERATION 3 3 4 Lower the paper shield Pull downward on the paper shield to move it out of the way Figure 3 4 A and then open the lower ribbon access cover Figure 3 4 B Figure 3 4 Accessing Lower Ribbon Spool 5 Remove the lower ribbon spool Remove the lower ribbon spool from its drive hubs by sliding it to the left Figure 3 5 Figure 3 5 Removing Lower Ribbon Spool 3 4 PREPARING THE PRINTER FOR OPERATION 6 Discard the old ribbon Remove the upper ribbon spool from the retainer cups Throw away the used ribbon Figure 3 6 Figure 3 6 Removing the Ribbon Replacing the Ribbon When you replace a ribbon the ribbon spools must be mounted correctly so they wind in the right direction Figure 3 7 If the ribbon is on backwards it will not functi
28. Backstop placement in powered paper stacker 4 2 c Calling for help 7 8 Certification paper B 1 printer A 1 Character dot density A 6 Character scrunch 3 24 7 4 Character Sets 1 3 Character set selection 5 3 Configuration character set selection 5 3 default values when power goes off 6 11 difficult forms mode 5 4 display functions mode 5 5 function numbers table 5 2 horizontal graphics density mode 5 4 how to set printer functions 5 1 interface 5 5 page length 5 4 perforation skip mode 5 5 primary character set 5 3 remote character sets 5 4 secondary character set 5 3 selecting HP IB address 5 6 setting vertical line spacing lines per inch 5 5 values retained when power goes off 6 11 CONFIGURATION key 6 6 Configuration mode 5 1 5 6 Configuring printer functions 5 1 Continuous self test 5 8 Continuous sub test example 5 9 Convenience options 1 4 D Depth printer without powered paper stacker A 3 printer with powered paper stacker A 3 Difficult forms mode 5 4 Disconnect modem 5 4 Display functions mode 5 5 Display modes illustration 6 1 Display window 6 5 Door chains placement in powered paper stacker 4 4 Dot density A 6 Dot matrix printer description A 2 Dot size A 6 Dot Slalom 3 22 6 15 Draft character set description 6 16 E Electrical requirements printer A 3 ENTER key 6 7 Environmental specifications audible noise A 8 paper 2 6
29. CONFIGURATION mode Make sure the printer is off line Press and hold down the key At the same time press either keys to move to the desired function 20 29 Two decimal points indicate the CONFIGURATION mode Release the key Find the parameter for the function 20 29 in the Interface manual that was shipped with your printer or if you wrote down the configuration parameters when your interface was installed use those parameters Set the parameter Use either key to move to the desired parameter number Press ENTER This sets the new parameter and the printer returns to the STATUS mode Set the next parameter Repeat steps 1 through 4 until all the parameters for functions 20 through 29 are entered HP IB Selection 5 6 PRINTER CONFIGURATION When selecting an HP IB address use the same basic procedure as configuring other printer features such as character set selection and print density To select an HP IB address follow this procedure 1 Enter CONFIGURATION mode Make sure the printer is off line Press and hold down the key At the same time press either key to move to function 20 The two decimal points indicate the CONFIGURATION mode Release the key The current HP IB address shows up in the display window Set the parameter Use the keys to move to the desired address 0 7 Press ENTER This sets the new address and the printer returns to the STATU
30. DEX 4 dr Ih TOF INDEX a 8 c D E F G H j J x pe K tor or soma il lros or rom Figure 3 29 Top of Form Alignment Guide Labels PREPARING THE PRINTER FOR OPERATION 3 33 Installing the Top of Form Alignment Guide Labels 1 Position the index label Peel off the index label from the plastic sheet Figure 3 30 and adhere it to the left hand print mechanism cover above the Forms Loading Ribbon Replacement label FORM INDEX li TOP OF li ell Il RECORD TOF INFORMATION FOR FORMS BEING USED A B Cc D E F G H I J K L M N Figure 3 30 Top of Form Index Label Note It is recommended that alignment guide labels be placed only on the upper viewing surface so that paper position can be viewed with the top cover closed Do not place labels on the platen surface under the paper 3 34 PREPARING THE PRINTER FOR OPERATION 2 Position the alignment guide labels After your form is in position place an alignment guide label A B etc next to the perforation on the rear paper guide Figure 3 31 Make sure the label is positioned so it can be seen when using various paper sizes Figure 3 31 Positioning Alignment Guide Labels PREPARING THE PRINTER FOR OPERATION 3 35 3 Record information Write down form placement information on the index label Figure 3 32 nli TOP OF II il FORM jj INDEX BANK CHECKS 9 5 X 11 INVENTORY CARD LABEL
31. FICATIONS Certification s 2 2 0 428 2 Gab eb ew eB a Se we EH A 1 Printer Overview 4 2 4 2 6 a ws a a AGE Eww Sw ee GH GS A 1 Physical Specifications m nen A 3 Electrical Characteristics 2 2m mm rn A 3 Performance Specifications 2 2 2 2 mm mn A 5 Environmental Specifications 2 2 m m nn nn A 7 B PAPER SPECIFICATIONS Certification rn B 1 Standard Forms Specifications 2 2 220 m m nn nn B 1 Speciality Forms Specifications 2 2 2 m m m on nn B 3 C RIBBON SPECIFICATIONS Index Self Test Printout User Comment Sheet Hewlett Packard Sales and Service Offices Contents 2 Figures A A A A A PP 1 1 HP2566C HP2567C Printer with powered paper stacker 1 1 2 1 Shipping Lock Bracket Locations 2 22 eee ee ee es 2 2 3 1 Opening the Ribbon Cover 2 2 2 22 2 nennen 3 2 3 2 Removing Upper Ribbon Spool rn nennen 3 3 3 3 Opening the Swing Gate 9 o eo 3 3 3 4 Accessing Lower Ribbon Spool 1 2 Een nn nn 3 4 3 5 Removing Lower Ribbon Spool 2 2222 ee 3 4 3 6 Removing the Ribbon nen 3 5 3 7 Correct Ribbon Winding Direction 2 2 2 a e 3 5 3 8 Lowering Ribbon Shield and Opening Ribbon Access Cover 3 6 3 9 Installing Lower Ribbon Spool 2 2 2 NE En rennen 3 7 3 10 Closing Lower Ribbon Cover and Paper Shield 2 2222 3 8 3 11 Insta
32. Figure A 1 gives a comparison of typical dot matrix and full font print gaps A PAPER FORMS RIBBON RIBBION SHIELD SMOOTHER PAPER DOT MATRIX FULL FONT Figure A 1 Dot Matrix and Full Font Print Gap Comparison A 2 PRINTER SPECIFICATIONS For most standard paper and multi part forms the smaller print gap of dot matrix printers does not present any problems However some specialty forms may cause unacceptable paper jam rates or print smearing even though they perform satisfactorily in full font printers For a detailed discussion of the restrictions of specialty forms refer to Appendix B Specialty Forms Specifications rn e o Physical Specifications Without powered paper stacker Width 38 7 inches 98 3 cm Depth 25 0 inches 63 5 cm Height 43 3 inches 110 cm Weight 465 pounds 211 kg Including powered paper stacker Width 38 7 inches 98 3 cm Depth 41 5 inches 105 41 cm Height 43 3 inches 110 cm Weight 552 pounds 250 kg iR EEE A RA UUU Input VAC 100 5 10 120 5 10 220 5 10 240 5 10 Frequency Hz 50 60 10 5 50 60 10 5 50 60 10 5 50 60 10 5 Electrical Characteristics Power Cable Length Two metres approximately 6 5 feet Power Consumption HP2566C HP2567C 150 W non printing 400 W printing typical 150 W non printing 450 W printing typical 550 W printing maximum 6
33. Left margin offset at zero Display functions off 61 these configuration settings do not affect printer communications but may vary the appearance of printer output these configuration settings affect printer communications and should be verified anytime communication problems occur USING THE PRINTER 6 11 Reset On Line Off Line The recoverability of the HP2566C HP2567C printer following a power failure depends on which system the printer is connected to When using an HP IB interface on some systems the printer will display the number 2 silent run and may take several minutes to recover the job to the point where the power fail occurred DO NOT DISTURB THE JOB OR PRINTER Recovery time varies with the size of the job and the system load Refer to the appropriate system manual for more information on this subject If only the printer loses power the power on parameters will be set as indicated on the previous page The reset operation causes the printer to default to the power on parameters as explained above It is intended to be used only in the case of a self test error or by a Hewlett Packard Service Representative Reset is performed by pressing the and keys together When reset the printer moves paper to the Top of Form reverts to the power on parameters and stays off line A programmable reset can also be performed which affects the printer similarly except that the printer remains on line
34. Paper Tray 020 08 ee eee 4 3 4 4 Adjusting Door Chains 02 02 24 ee eee 4 4 4 5 Starting the Paper Stack ee ee 4 5 4 6 Aligning the Paper Stack 2 2 nen 4 6 5 1 Character Set Self Test Example 5 3 6 1 Display Modes e 6 1 Contents 3 6 2 Parts of the Printer 2 2 CL nn 6 3 6 3 Operator Control Panel 2 2 2 mon 6 4 6 4 Forms Loading Controls 2 2 2 2 om mn 6 9 6 5 Forms Thickness Adjustment Lever 2 2 aaao 6 10 6 6 Dot Slalom c scs g 2 2 u eA won ad En eS 6 15 7 1 Character Scrunch 2 1 1 Co En 7 4 A 1 Dot Matrix and Full Font Print Gap Comparison 2 A 2 B 1 Maximum Height of Form Defects en B 3 B 2 Maximum Thickness Variation for All Areas of a Special Form B 4 B 3 Maximum Thickness Variation for the Thin Areas of a Special Form B 4 B 4 Maximum Allowable Form Perforation Projection 4 B 5 Tables 1 1 Character Sets s sasore a sa ese e 1 5 1 2 Power Supplies a a 1 6 1 3 Interface Subsystems 2 e 1 6 1 4 Convenience Options 2 2 2 2 mm m nn 1 6 1 5 Recommended Printer Paper ee 1 7 4 1 Recommended Backstop Positions 2 2 N m a 4 2 4 2 Recommended Door Chain Positions 2 22 2 EEE nn 4 4 5 1 Configuration Function Numbers 2 2 2 CE rn 5 2 5 2 Sub Test
35. RRRTTRTITTTTETT T 2 FRENCH 78 GERMAN 79 SWEDISH EINNISH 80 DANISH NORVEGIAN 81 SPAR O24 RARO NAL A YES YLGINA 192 0 Bees 0323456784 4 gt 7GABCDEFGHIUELMNOPGRS TUVUXYZE JAY r A TERRASSE TEEN 1 E SC ee be 10123456789 lt gt ABCDE FEHIJELANOPGRS TUVWXYEE a x ps ie Aapa las 0113455780 gt j C DP ABCDEFGRISKLNNOPQRSTUVREYEI La abc AGO PAS ET NENNEN ARENE SSL tY CoRR MENS Fede saad GAS Fad FALL PEA Coad i 0 Lig REL Figure 5 1 Character Set Self Test Example PRINTER CONFIGURATION 5 3 5 4 Select Page Length Representation FUNCTION 7 Disconnect Modem FUNCTION 50 Difficult Forms Mode FUNCTION 51 Horizontal Graphics Density Selection FUNCTION 52 PRINTER CONFIGURATION Remote Character Set The character sets shown in your self test printout may also be selected remotely if performed under program control Character set selection commands override the Operator Control Panel configuration setting except under power on or reset conditions When taken off line the printer remains in the character set last commanded See the HP256X Printer Family Technical Reference Manual 02564 90905 for information on remote character set selection Standard ASCII SHIFT IN and SHIFT OUT codes may be used to select primary and secondary character sets SHIFT OUT selects the secondary set and SHIFT IN returns the printer to the primary set Any number of character sets may be used within one
36. S INVOICE FORMS RECORD TOF INFORMATION FOR FORMS BEING USED A B Cc D E F G H I J K L M N Figure 3 32 Recording Information on Index Label Note If form alignment information changes record the new form placement on the index label 3 36 PREPARING THE PRINTER FOR OPERATION 4 USING THE POWERED PAPER STACKER For optimum performance of your powered paper stacker follow these instructions to correctly use the stacker and position your paper Note An Operator Information Label is located on the inside panel of the powered paper stacker to provide brief instructions on how to use your stacking aid 1 Open the stacker door Slide out the paper tray and place the chains behind the backstop Figure 4 1 Figure 4 1 Sliding Out the Paper Tray USING THE POWERED PAPER STACKER 4 1 2 Position the backstop The two labels on the paper tray show you where to position the backstop for different paper sizes Refer to Table 4 1 for the correct placement for your paper size and then install the backstop at the desired location on the paper tray Figure 4 2 Figure 4 2 Positioning the Backstop Table 4 1 Recommended Positions 147 x 12 ehai 14 x 11 inches 92 x 11 inches 3 x 11 inches 3 hole 11 x 84 inches 4 2 USING THE POWERED PAPER STACKER 3 Push in the paper tray Make sure the chains hang in front of the backstop Figure 4 3 Figure 4 3 Pushing In
37. S mode Note yg The HP IB cable loading is set at the factory to match a single cable length appropriate for the interface option selected To match the HP IB loading to a different length cable call your Hewlett Packard Service Representative Test Standard Self Test Note er A self test is used to verify the printer s operational status This self test function can either be run from the Operator Control Panel or remotely using escape sequences See the HP256X Printer Family Technical Reference Manual 02564 90905 for details You can run the standard self test or choose a specific sub test individual sub tests can only be executed from the Operator Control Panel It is also possible to have the standard self test or any of the sub tests run continuously The printer must be off line on line light not illuminated to execute a self test from the Operator Control Panel If any error number appears in the display window the self test will not print To perform the standard self test excluding interface tests depress the key once to enter the TEST mode and then press to begin the test To run a continuous standard self test press and hold down the key for more than two seconds until the number 4 appears in the display and then press ENTER You can exit a self test any time by pressing either the or key After you press the key to start a self test it takes a few seconds before the pri
38. Table 7 1 Run time Errors E as Moem nes mala lt a a Interface slave time out Graphics slave time out Customer Engineer test mode If you have run time errors write down the error number and its associated fail point as this helps identify the problem see page 7 8 for fail point information Check the paper path for binds and try to clear the error by powering off or re setting the printer If the error clears perform a few line feeds and form feeds check the forms thickness setting and perform a self test If the self test passes and print quality is acceptable set the Top of Form and continue operation Keep a record of the incident and monitor the printer for future occurrences If the error does not clear or reoccurs for unexplained reasons contact your Hewlett Packard Service Representative for assistance ERRORS NO 14 FF While in the TEST mode any test error causes a flashing number to display in the display window Errors 14 through 19 and 80 through FF can occur during normal print operations Error numbers between 20 and 69 occur when the printer has failed its TEST routine If a self test routine fails perform a reset press the and keys simultaneously and try the test again If the test fails the second time report the test error number and its associated fail point see page 7 8 to your Hewlett Packard Service Representative Note Before calling and before powering off the printer record
39. ackets as shown in their locations in Figure 2 1 The brackets should have been removed when the printer was unpacked and saved for printer relocation Re install them behind the casting for any major relocation of the printer as they provide protection from vibration damage New shipping brackets may be ordered through your Hewlett Packard Service Representative Specify two each of part numbers 02566 00231 and 02566 00236 front and rear brackets and four each of part numbers 3020 0004 and 3020 0025 bolts and washers REAR TL SHIPPING gt 4 LOCKS 4 Figure 2 1 Shipping Lock Bracket Locations 2 2 GETTING THE MOST FROM YOUR PRINTER AND PAPER Caution At New Location Note Before moving the printer make sure that the leveling feet are fully raised Roll the printer from the side to minimize the possibility of tipping 6 Move the printer Move the printer from the side to its new location The printer is more stable when rolled in this way 1 Remove shipping brackets if installed Refer to Figure 2 1 for locations 2 Connect the power cord Connect the power cord to the AC power input jack on the back of the printer and plug the other end into the AC outlet 3 Lower the leveler feet Turn the printer s leveling feet clockwise until all four wheels are just off the floor Next level the printer For optimum performance of the powered paper stacker make sure the printer sits level on
40. and Adjustment 2 2222 Adjusting Vertical Paper Tension o a a Adjusting Forms Position 2 2 2 rn nn Adjusting Forms Thickness 2 2 222 nn nenn Overall Print Quality Adjusting Forms Length 2 2 eee ee es Adjusting Top of Form 1 2 nn nn USING THE POWERED PAPER STACKER Unloading the Paper Stack 2 2 2 nr nennen PRINTER CONFIGURATION Setting Configuration Functions 2 2 2 22 a Interface Configuration 2 1 N EEE e HP IB Selection 2 22 EEE En rn TERE 1 1 he 1 2 re 1 5 TEE 1 6 TELE 1 6 E 2 1 EE S 2 1 Eo aa 2 4 E E 2 4 TEEF 2 5 TERE 3 10 E 3 15 TERE 3 17 io ee ak 3 21 ac te ch ane 3 24 ee ee 3 25 a ae 3 30 eens te aks 4 7 fh es 5 1 aris ay wh 5 5 e 5 6 a 5 7 Contents 1 6 USING THE PRINTER Printer Modes 2 oo m nenn 6 1 Printer Status Mode aoaaa 6 2 Operator Controls and Indicators 2 2 2 2 Er rn rn nenn 6 3 Power On Parameters and Power Fail Recovery 22 2 2 2 2 2 2 nn 6 11 Graphics Printing 2 Co m onen 6 12 Vertical Forms Control 2 2 2 Em mn ne 6 13 Optimizing Print Quality 2 LK m En nr 6 14 Preventive Maintenance 1 m mn 6 16 7 IN CASE OF DIFFICULTY General Problems 2 0 ee eee ee eee ee eee 7 2 Printer Errors lt sucos eoe mo ren 7 4 Calling for Help 2 non ite See ae g 7 8 A PRINTER SPECI
41. apter 7 for a description of error codes or the Operator Information Label inside your printer PRINTER CONFIGURATION 5 9 5 10 PRINTER CONFIGURATION 6 USING THE PRINTER This chapter explains the various features of your printer status mode Operator Control Panel indicator lights and print quality Your printer is controlled either through the Operator Control Panel control codes or escape sequences This manual only explains the Operator Control Panel Refer to the HP256X Printer Family Technical Reference Manual 02564 90905 for information on control codes Printer Modes The HP2566C HP2567C printer operates in four modes STATUS TEST CONFIGURATION and SET TOP OF FORM Decimal points show up in the display window to indicate the mode Figure 5 1 STATUS CONFIG Figure 6 1 Display Modes The numbers that display in each mode are listed in these sections of the manual Printer Status page 6 2 Test page 5 7 Printer Configuration page 5 1 and Adjusting Top of Form page 3 30 USING THE PRINTER 6 1 Printer Status Mode Note E 6 2 USING THE PRINTER T EN ES EE EE 1 f EINE EINE ac EB Under most conditions the printer is in the STATUS mode and displays its current status in the Operator Control Panel display window When in the STATUS mode none of the decimal points on the display are illuminated but a status number is displayed This number co
42. ata is available from the interface or host within 1 L seconds the printer returns off line without printing The two keys move the paper up or down in small increments When either key is held down the printer keeps moving the page until the key is released The keys are also used to increment up and decrement down the numbers in the display window when in the TEST CONFIGURATION LPI Adjust and Page Length Adjust modes Vertical Paper Tension Lever This lever Figure 6 4 A is used to make minor adjustments in vertical paper tension by slightly changing the distance between the upper and lower tractors Moving the lever upward decreases paper tension and moving the lever downward increases paper tension This control allows you to adjust the paper to move smoothly through the tractors For more information refer to page 6 14 Optimizing Print Quality Tractor Control Knob This knob located to the right of the tractors controls which tractors move when the tractor control keys are pressed Figure 6 4 B When the knob is in the PRINT AND FORMS ALIGNMENT POSITION left all four tractors can move When the knob is set in the FORMS WIDTH ADJUST POSITION right only the right tractors move Set the knob in the PRINT AND FORMS ALIGNMENT POSITION when printing and when aligning the position of column 1 Set the knob in the FORMS WIDTH ADJUST POSITION when changing the position or adjusting the horizontal tension of t
43. ay window If a number is displayed refer to the following o Error numbers 11 through 13 These are operator correctable errors Refer to Printer Errors on page 7 5 o Error numbers 14 through FF These are non operator correctable errors Refer to page 7 6 before calling the Hewlett Packard Service Representative No error number displayed If you are having difficulty with the printer and no error number is displayed refer to General Problems on page 7 2 IN CASE OF DIFFICULTY 7 1 nn General Problems Following are some printer problems that may not necessarily cause an error number to light up in the display window Each problem description is followed by some suggestions for possible solutions Printer Will Not Power On m Display window is blank o Make sure the power cord is plugged in o Verify that the power outlet current is ON o Verify that the printer s main power ON OFF switch is ON Paper Does Not Advance m Check paper path for foreign substances or objects Paper is not properly loaded o Check paper path and remove any damaged sheets o Check tractors paper alignment and platen gap setting page 3 17 to 3 24 O Inspect the paper tractor holes for damage or distortion page 3 20 o Make sure paper is not hung up in the paper box page 3 14 o Verify that the paper folds match the horizontal perforations Figure 3 17 o Reload paper page 3 10 Paper Tearing or Separatin
44. b test 9 to check the overall print quality of your printer Inspect the upper case characters on the printout for character scrunch 1 Select sub test 9 Press the key to enter the TEST mode two decimal points will light up Use either key to find sub test 9 Press to start the test 2 Examine the characters Use the key to eject the page Examine the printed characters They should look even and well formed If they appear squatty or scrunched this is called character scrunch and indicates that the paper tension is too loose Figure 3 24 e 1 UNEQUAL EQUAL o SPACING 5 nun SPACING D 00000 099000 PAPER TENSION PAPER TENSION TOO LOOSE CORRECT Figure 3 24 Character Scrunch 3 Adjust vertical paper tension To correct character scrunch move the vertical paper tension lever toward N one position at a time Continue to run sub test 9 and adjust the setting until optimum print quality is achieved 4 Proceed to Adjusting Forms Length Turn to page 3 25 for instructions on Adjusting Forms Length 3 24 PREPARING THE PRINTER FOR OPERATION AAA A TARRO ne Sn rer Adjusting Forms Length Note 43 Top of Form Perforation Line Forms length is the amount of text lines your printer can print per page It can be set two ways 5 inch increments or text lines per page Both methods are explained below If you are setting forms length for the first time or
45. ble 5 1 Configuration Function Numbers Parameter 5 See pg 5 3 Er mw Pete Al Select Primary Character Set Select Secondary Character Set See pg 5 3 Representation Sem i Display Functions 0 1 See pg 5 5 Enable Disable Label Card See HP Label Card Manual 26062 90902 81 Printronix P Series Line Feed 0 1 See HP Label Emulation Card Manual 85 89 Configure Label Card 00 FF See HP Label Card Manual Functions 20 29 are dependent on which interface is installed see your Interface manual o REEL 0 1 gt rar 5 2 PRINTER CONFIGURATION Character Set Selection To be compatible with both 7 bit and 8 bit hosts your HP2566C HP2567C has 7 bit and 8 bit character sets The standard 7 bit sets are ASCII and Roman Extension The standard 8 bit set is Roman8 combining ASCII plus Roman Extension characters The printer may contain up to 16 character sets Your printer contains the sets which were specified in your purchase order Two character sets primary and secondary may be selected at any one time and are chosen either through the CONFIGURATION mode from the Operator Control Panel or remotely via escape sequences Primary Character Set FUNCTION 1 Select the primary character set by accessing function number 1 of the CONFIGURATION mode and selecting the parameter associated with the desired primary character set The character sets and their associated paramete
46. change any parameter press the key a second time and the printer returns to the STATUS mode You can also press the key to return the printer to host control For more information on printer configuration refer to page 5 1 Pressing this key shows the printer default LPI lines per inch setting 6 or 8 in the display window Since LPI is a function you can select two decimal points light up indicating you are in the CONFIGURATION mode Lines per inch can only be set to 6 or 8 Press either key to toggle between the two settings When the desired setting is displayed press the key to store the value If you do not want to change the LPI setting press to return to the STATUS mode or the key to turn control over to the host One additional note is that this setting may be overridden by escape sequences For more information on setting LPI refer to page 3 28 Press this key to enter the TEST mode where you can select sub tests to check printer performance To run a sub test press TEST find the desired sub test with either key and then press ENTER The sub test will begin to print Test failure is indicated by a flashing error number in the Operator Control Panel display window A detailed description of the test function is presented on page 5 7 ENTER KEY PAGE LENGTH ADJUST KEY PAGE L ADJ ON LINE KEY LINE FEED KEY FORM FEED KEY When in the CONFIGURATION mode pressing the key stores the selected parameter Whe
47. changing forms length to a new paper size follow these instructions If you do not need to adjust the forms length continue to the next section Adjusting Top of Form on page 3 30 Figure 3 25 defines areas on the form you need to consider when setting forms length Perforation Skip 1 Total Form Width Figure 3 25 Parts of the Form PREPARING THE PRINTER FOR OPERATION 3 25 Adjust Physical Forms The forms length can be set in 4 inch increments from 2 to 16 inches If Length in 2 Inch you want to set forms length in increments other than inch turn to Increments Page 3 27 to adjust forms length in physical text lines per page Use the keys on the control panel to set the forms length 1 Enter the configuration mode Press and hold down the key At the same time press the keys to move to function 7 the decimal points indicate the CONFIGURATION mode Release the key A 1 or a 0 lights up in the display window You want setting 0 Press either key to move to 0 if 0 is already displayed press ENTER 2 Press This programs the printer to set forms length in 4 inch increments 3 Press PAGE L ADJ The current page length setting is displayed in inches A decimal point allows the number to be a fraction For example a setting of 8 5 is actually 8 inches A setting of 11 0 is 11 inches key a second time to return to the STATUS mode or press to return the pr
48. ctly Figure 4 6 Aligning the Paper Stack 8 Close the stacker door Continue to page 4 7 Unloading the Paper Stack for information on how to remove paper from the stacker 4 6 USING THE POWERED PAPER STACKER n Unloading the Paper When you run out of paper in the printer Stack 1 Advance paper into the stacker Put the printer off line and press to advance the last sheets of paper into the stacker 2 Remove the stack Slide the paper tray out and pick up the stack 3 Close the stacker Push the tray back in and close the door When you finish one job and want to start another 1 Put the printer off line Push the button to take the printer off line 2 Pull out the paper tray 3 Remove your job Tear off the last sheet from your job and remove it from the paper tray 4 Prepare the stacker for the next job Adjust the backstop and door chains for your next forms length 5 Push the paper tray back in 6 Push the key to put the printer turn the printer ON 7 Start your new job Return to the stacker and make sure the forms are folding and stacking correctly 8 Close the stacker door USING THE POWERED PAPER STACKER 4 7 4 8 USING THE POWERED PAPER STACKER PRINTER CONFIGURATION Setting Configuration Functions E The HP2566C HP2567C printer needs to be configured to perform various functions Follow the procedure below to configure your printer using the but
49. depth with powered paper stacker A 3 disconnect modem 5 4 display functions mode 5 5 display modes illustration 6 1 display window 6 5 dot matrix vs full font A 2 dot size A 6 draft character set description 6 16 electrical requirements A 3 ENTER key 6 7 error codes 7 4 errors 14 through FF 7 6 example of continuous sub test 5 9 finding the fail point number 7 8 FINE ADJ keys 6 8 FORM FEED key 6 7 forms loading controls 6 8 forms thickness adjustment lever descrip tion 6 10 graphics printing 6 12 height without powered paper stacker A 3 height with powered paper stacker A 3 HP IB interface selection 5 6 humidity specifications A 8 installation 2 1 Index 4 interface configuration 5 5 interface subsystem options 1 4 LINE FEED key 6 7 loading paper 3 10 location 2 1 L P I ADJ key 6 6 non operator correctable errors 7 6 off line 6 12 on line 6 12 ON LINE indicator 6 5 ON LINE key 6 7 ON OFF switch illustration 6 3 open the tractors 3 13 operational codes 6 2 operation of vertical tension lever 3 15 operator control panel illustration 6 4 operator controls and indicators 6 3 operator correctable errors 7 5 Operator Information Label 3 10 operator safety 1 6 optimizing print quality 6 14 options 1 2 ordering paper 1 5 ordering ribbons 1 5 overall ribbon dimensions C 1 overview A 1 PAGE L ADJ key 6 7 paper feed problems 7 2 paper jam
50. determined the perf skip mode the next step is to set LPI 1 Press L P ADJ The present LPI setting shows up in the display window the decimal points indicate the CONFIGURATION mode 2 Change the LPI setting If you want to change the value use either key to move to the desired LPI setting both keys toggle between 6 and 8 If you do not want to change the value press the key again to return to the STATUS mode a 0 appears in the display window and proceed to set the for ns length 3 Press ENTER The printer returns to the STATUS mode a 0 appears in the display window indicating that the desired setting is entered 3 28 PREPARING THE PRINTER FOR OPERATION Note Note Set forms length After determining the LPI setting use the keys on the control panel to set the forms length If you set forms length in programmable Vertical Forms Control VFC make sure the same setting is entered in the front panel Otherwise the printer will continue to print when paper out occurs 1 Enter the configuration mode Press and hold down the key At the same time press either key to move to function 7 the decimal points indicate the CONFIGURATION mode Release the key A 1 or a 0 lights up in the display window You want setting 1 Press either key to move to 1 if 1 is already displayed press ENTER 2 Press This programs the printer to set forms length in lines
51. display window indicating the SET TOP OF FORM mode Refer to page 3 30 for details on operation of this key If you want to exit this mode without making changes press the key once again to return to the STATUS mode or the key to return the printer to host control USING THE PRINTER 6 5 CONFIGURATION KEY LPI ADJUST KEY TEST KEY 6 6 USING THE PRINTER If a paper jam error occurs press then to clear it A 0 will show in the display window however the error will be displayed again if the condition is not corrected before exiting the mode To clear a paper jam error press the key See Adjusting Top of Form on page 3 30 for more information This key in conjunction with the keys lets you enter the CONFIGURATION mode The CONFIGURATION mode is where you program the printer to perform various functions interface configuration page length representation select character sets etc Pressing the key alone will do nothing When the key is held down a function number is displayed This number can be changed by using either key to move to a new number The middle and right decimal points light up to indicate that you are in this mode When the key is released the parameter associated with the function just displayed appears in the display window If you wish to change parameters use either key again to select a new parameter Press to store the new parameter and exit the CONFIGURATION mode If you do not want to
52. e computer does The display window is located on the top portion of the Operator Control Panel refer to Figure 6 3 The numbers that display in the window convey information for the different modes STATUS TEST CONFIGURATION and SET TOP OF FORM The decimal points indicate which mode the printer is in no decimals are present when you are in the STATUS mode the right decimal shows up when you are in the TEST mode the middle and right decimals show up when you are in the CONFIGURATION mode and all three decimals show up when you are in the SET TOP OF FORM mode Usually the printer is in the STATUS mode and displays a number indicating what the printer is doing Refer to Table 6 1 for status code numbers and their descriptions When in the TEST mode the number in the display window is the number of the sub test that you want to run When a test is running the right decimal point blinks Refer to page 5 7 for more information on the TEST mode When you want the printer to perform different functions change character sets turn perforation skip ON or OFF etc you must be in the CONFIGURATION mode Refer to page 5 1 for more information In the TEST and CONFIGURATION modes you can change the numbers in the display by using the up and down keys For information on how to SET TOP OF FORM refer to page 3 30 This key sets the first line of print on your page When pressed all three decimal points light up in the
53. e inking used ribbons do not ensure complete re saturation of the ribbon Excess ink on the surface of the ribbon tends to come off the ribbon in clumps and contributes to print bar contamination Ink build up on the hammers can cause them to fire incorrectly Splices or repair patches in the body of the ribbon material between conductive pads should also be avoided Ink Ink specifications include Color Medium black Pigmentation size lt 5 microns Solids content 20 Ribbon ink content 18 20 by weight Ink base Vegetable oil Conclusion Since it is impossible to test all ribbons available for use in the printer Hewlett Packard recommends that ribbons conform to the specifications outlined in this document for optimum printer performance The part number for the recommended ribbon for the HP2566C HP2567C printer is 9282 0545A RIBBON SPECIFICATIONS C 1 C 2 RIBBON SPECIFICATIONS Index a A A A ee a H MM A Accessories how to order 1 5 Address selection HP IB 5 6 Adjust horizontal paper tension 3 19 Adjusting Forms Length 3 25 illustration 3 25 inches 3 26 set lines per inch 3 28 set lines per page 3 29 set perf skip 3 27 text lines per page 3 27 Adjusting Forms Position 3 17 Adjusting Forms Thickness 3 21 Adjusting print quality 6 14 Adjusting Top of Form 3 30 Adjusting Vertical Paper Tension 3 15 Aligning paper stack in powered paper stacker 4 6 Audible noise specifications A 8 B
54. e release lever Figure 3 14 A and lift up the swing gate by the handle Figure 3 14 B until the gate latches at the top Figure 3 14 Opening the Swing Gate PREPARING THE PRINTER FOR OPERATION 3 11 4 Open the platen Pull out the spring plunger knob and move the paper thickness adjustment lever to the maximum thickness setting N Figure 3 15 This will prepare the printer for the final forms thickness adjustment later in this chapter Figure 3 15 Opening the Platen 3 12 PREPARING THE PRINTER FOR OPERATION 5 Open the tractors Flip open the tractor lids Figure 3 16 Opening the Tractors PREPARING THE PRINTER FOR OPERATION 3 13 6 Position the paper Position the paper supply on the floor of the cabinet so that it is all the way forward towards the door Then center it under the tractors Figure 3 17 DO NOT RUN PAPER FROM A BOX PLACED OUTSIDE THE PRINTER CABINET Figure 3 17 Positioning the Paper Note Paper jams can occur because the sides of the box are too close to the paper stack Pull the sides of the box away from the stack to let the paper move freely through the printer 7 Continue loading paper Proceed to Adjusting Vertical Paper Tension on page 3 15 3 14 PREPARING THE PRINTER FOR OPERATION e _ _ _ A o 0 Adjusting Vertical A slight paper tension aids print quality and is important for proper
55. einger umt Wird das Ger t innerhalb einer Analge zusammen mit arderen Ger ten betrieban so mu bei Inanspruchnahme der Allgemeinen Betriebs Genehmigung nach der DBP Verf gung 1046 48 die gesamt Anlage der Grenzwertklasse B nach DIN VDE 0871 6 78 und den Auflagen nach 2 der DBP Verf gung 1046 1984 entsprechen Printer Overview The HP2566C HP2567C printer uses dot matrix technology which allows a high degree of printing flexibility The basis of the printing mechanism in this printer is a print bar containing print hammers The print bar oscillates horizontally to allow dot placement in any of the allowable dot positions across the page Dot matrix technology provides the flexibility to adjust character formation allowing multiple languages line draw characters special characters and graphics images to be printed PRINTER SPECIFICATIONS A 1 Dot Matrix vs Full Font A major difference between dot matrix printers and full font printers is Printers the print gap or the distance between the print hammer in its retracted position and the platen While the hammers of full font printers fire only once to form an entire character the hammer of a dot matrix printer fires an average of 13 times and as many as 26 times to form a standard density character The high repetition rates that dot matrix hammers operate at in order to print at speeds comparable to full font printers requires operation at a significantly smaller print gap
56. er description 6 8 operation 3 15 Voltage requirements printer A 3 wW Weight paper 2 4 B 2 printer without powered paper stacker A 3 printer with powered paper stacker A 3 Width paper B 1 printer without powered paper stacker A 3 printer with powered paper stacker A 3 KB Backaro 02566 90990 Edition 1 E0390 Printed in U S A 3 90
57. er Family Technical Reference Manual 02564 90905 HPLabel Card Manual 26062 90902 m HP IB Interface Manual 26067 90901 Parallel Differential Interface Manual 26067 90905 m Centronics Parallel Interface Manual 26067 90906 m RS232 422 Interface Manual 26067 90921 Options The HP2566C HP2567C line printer is available in several configurations to match your individual application needs These configurations are stated as options and are identified by a three digit suffix to the model number For example HP2566C 001 The option numbers are marked on an identification tag which is located near the main power ON OFF 1 0 switch on the back of the printer The standard model HP2566C HP2567C printer includes a 16 channel Vertical Forms Control normal and compressed printing features raster graphics capabilities paper jam detection a Roman8 symbol set Standard ASCII plus Roman Extension compressed and double size characters and high speed draft characters It is configured for 120 VAC 50 60 Hz operation and comes equipped with a power cord and one ribbon 1 2 GENERAL INFORMATION The following tables show the available options for the HP2566C HP2567C printer Table 1 1 Character Sets 17 Line Draw Math and Block character sets Katakana8 character set replaces Roman8 standard character set Draw Math and Block character sets ions 001 0 12 013 Cyrillic high density ECMA 1
58. f the product FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT Warning This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause interference to radion communications It has been tested and found to comply with the limits for Class A computing devices pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Hewlett Packard Company 1990 Contents oa a a 3 Inside This Manual GENERAL INFORMATION Introduction gt gt ss Product Description 2 222 a Supplies and Accessories ooo ee Service lisos e a A Operator Safety e GETTING THE MOST FROM YOUR PRINTER AND PAPER Printer Location 2 s s s s soe o Printer Installation gt o s s gt ee Er Power A we e Paper Requirements nr Paper Storage and Handling ee PREPARING THE PRINTER FOR OPERATION Ribbon Removal and Replacement Paper Loading
59. f will be centered within the 1 inch margin At 8 LPI the maximum text length would be reduced from 88 to 80 lines refer to Figure 3 25 Turn perf skip ON The perf skip default setting for your printer is OFF To turn perf skip ON follow these instructions 1 Enter configuration function 60 Press and hold down the key At the same time press either key to move to function 60 the decimal points indicate the CONFIGURATION mode Release the key A 0 lights up in the display window 2 Change to 1 Use either key to move to 1 3 Press This turns perf skip ON Turn perf skip OFF Follow steps 1 2 and 3 above but enter 0 instead of 1 PREPARING THE PRINTER FOR OPERATION 3 27 With perf skip OFF the printer will print whatever number you enter for physical text lines per page If the number exceeds the maximum physical lines the printer can print per page it will print in the perf skip region For more information on perf skip refer to the section on Perforation Skip Mode in the HP256X Printer Family Technical Reference Manual 02564 90905 Perf skip mode is only applicable when using line feed instruction te applications line count If the application uses calls to Vertical Forms Control VFC channels the VFC definition of vertical margin is used and the state of the perf skip mode has no effect Note Set LPI lines per inch Once you have
60. g Paper Over the Platen 3 30 PREPARING THE PRINTER FOR OPERATION 2 Lower the paper shield Figure 3 27 Lowering the Paper Shield 3 Adjust horizontal forms alignment The numbers on the paper shield Figure 3 28 are indicators to determine your first column of print Set the tractor control knob to the FORMS ALIGNMENT POSITION Figure 3 19 A and move the left tractor control key Figure 3 19 B to position the paper to the first column of print Figure 3 28 Positioning Paper to the First Column of Print PREPARING THE PRINTER FOR OPERATION 3 31 4 Press SET T O F Three decimal points in the display window illuminate to indicate the SET T O F mode 5 Press ENTER This sets the new Top of Form position and returns the printer to the printer ready STATUS mode 6 Close the swing gate 7 Verify the Top of Form position Use the key and key to determine if the Top of Form setting is correct If not repeat step 1 on page 30 to adjust your paper to the desired position Note If a paper out error was in effect before the key was pressed setting the Top of Form clears the error 3 32 PREPARING THE PRINTER FOR OPERATION Top of Form Alignment Guide Labels These labels provide easy alignment of frequently used forms They are provided with each printer however additional sheets 02566 00223 may be purchased through your Hewlett Packard Sales offices ALIGNMENT GUIDE LABELS Avon 11 IN
61. g on Multi part Form Check forms position page 3 17 and vertical paper tension page 3 15 u Make sure that the tractor control knob is in FORMS ALIGNMENT position when printing Figure 3 20 Check paper for binding or dragging Reload paper if necessary pages 3 10 and 3 14 z Verify that the paper tractor holes are not damaged or malformed page 3 20 Check the forms thickness adjustment to make sure it is correct for the loaded form page 3 21 x Reload another box of forms from a different lot number page 3 10 7 2 IN CASE OF DIFFICULTY Print Quality Is Erratic Very Light or Smudged Check the Forms Thickness Adjustment page 3 21 m Replace the ribbon page 3 5 m Make sure the ribbon is installed correctly behind the paper shield page 3 5 im Check vertical paper tension page 3 15 The Printer Will Not Print Check the interface configuration to make sure it is configured correctly Refer to your Interface manual for information Make sure the printer is on line Check the interface cable for proper connections Check system status and spoolers if applicable Status Code 2 Status Code 2 displays after a paper jam is cleared or power is restored following a power failure The printer is recovering your print job and readying itself to print at the point where the error occurred DO NOT DISTURB THE JOB OR PRINTER This process may take several minutes depending on the s
62. he paper Tractor Control Keys There are two sets of tractor control keys The main set is located to the right of the tractors and is only accessible when the swing gate is opened Figure 6 4 C The auxiliary tractor control keys are located on the right of the swing gate and accessible when the swing gate is closed Figure 3 20 B Both sets of keys are used in combination with the tractor control knob to determine how the tractors move The auxiliary set is identical in function to the main set but do not contain a middle FAST key Pressing the left or right key causes the tractors to move left or right respectively The middle key when pressed with the left or right key causes the tractors to move at a faster rate The tractor control knob setting determines whether all four tractors or just the two right tractors move when the tractor control keys are pressed Figure 6 4 Forms Loading Controls USING THE PRINTER 6 9 Forms Thickness Adjustment Lever This lever located under the access cover on the right front of the printer Figure 6 5 is used to adjust the printer for maximum print quality with various thicknesses of paper and forms Next to the lever are printed letters from A minimum form thickness to N maximum form thickness Figure 6 5 Forms Thickness Adjustment Lever For further information on how this adjustment works see Adjusting Forms Thickness on page 3 21 and Optimizing Pri
63. ickness Variation for the Thin Areas of a Special Form B 4 PAPER SPECIFICATIONS Perforation Projection Case 4 Varying Thickness Forms Printing on Thickest Areas In this case as long as the thickest area of a form does not exceed the specifications listed see Paper Weights page B 2 there is no lower limit to the thickness of the thinnest area as long as it is sufficient to support the form as it is fed through the printer The perforation projection perforation tent is measured by laying the form on a flat surface as shown in Figure B 4 Perforation projections exceeding the value shown 015 T 2 T thickness inch can result in excessive smearing at the perforations and or an unacceptable jam rate This is because the perforations may snag on the hammers as they are slewed through the print area Opening the print gap will reduce smearing or jamming but it may also degrade print quality 015 172 Max Figure B 4 Maximum Allowable Form Perforation Projection Other Special Forms Forms with windows cutouts flaps attached cards and other specialized items may jam excessively in the printer The only way to make sure they can be used in the printer is to test them thoroughly for optimum printing performance before purchase PAPER SPECIFICATIONS B 5 Labels Conclusion B 6 PAPER SPECIFICATIONS Most standard labels work well in the printer as long as they meet the specifications outlined in the section
64. inter to the host Note y If you do not want to change the page length press the 4 Change the page length setting Use the keys to move to the desired page length 5 Press ENTER The printer returns to the STATUS mode a 0 appears in the display window indicating that the desired page length is entered 6 Proceed to Adjusting Top of Form Turn to page 3 30 to adjust the Top of Form position 3 26 PREPARING THE PRINTER FOR OPERATION Adjust Forms Length in Physical Text Lines Per Page The forms length can be set in number of printable text lines per page The printer can be set at 6 LPI lines per inch to print 12 to 96 lines of physical text per page or 8 LPI to print 16 to 128 lines of physical text per page It can also be set to operate with perforation skip ON or OFF To adjust forms length in physical text lines per page you must set perforation skip LPI and forms length in this order Set Perforation Skip Perf perforation skip provides a 1 inch vertical margin that when properly positioned via the Top of Form setting prevents printing on the perforated line Example When printing an 11 inch form at 6 LPI with perf skip OFF 66 lines will be printed with no margin allowed for the perforation When perf skip is ON the text length is limited to 60 lines thus allowing for a 1 inch vertical margin If Top of Form is set to begin printing 4 inch below the perf the next per
65. ion of the form in the printer or want to set the horizontal paper tension These instructions prepare your printer for the next step Adjusting Forms Thickness on page 3 21 Too little or too much horizontal tension can cause paper jams in the printer 1 Adjust the left paper path With the swing gate latched in the full open position set the tractor control knob to FORMS ALIGNMENT POSITION Figure 3 19 A Press either of the tractor control keys Figure 3 19 B left or right until the left tractors Figure 3 19 C D are in the desired position for printing the left page margin Holding the center key down while pressing the left or right key will increase the speed that the tractors move Figure 3 19 Tractor Controls PREPARING THE PRINTER FOR OPERATION 3 17 2 Adjust the right tractor Set the tractor control knob to the FORMS WIDTH ADJUST POSITION Figure 3 20 A Only the right tractors should move the left tractors should remain stationary Press the right tractor control key to increase the forms width position Figure 3 20 B To decrease the forms width position press the left tractor control key until the tractors are narrower than the form Figure 3 20 B HORIZONTAL ADJ i Figure 3 20 Adjusting Forms Position 3 18 PREPARING THE PRINTER FOR OPERATION 3 Close the right tractors Insert the paper into the two right tractors and close the tractors 4 Adjust the horizontal tension
66. isting of all of Hewlett Packard s Sales and Service offices throughout the world If you have any questions or need information contact the nearest office GENERAL INFORMATION nl Introduction This manual contains information necessary to operate the HP2566C HP2567C line printer Read it before using your printer so that you will be familiar with all its capabilities and features Figure 1 1 HP2566C HP2567C Printer with powered paper stacker GENERAL INFORMATION 1 1 U eee Product Description The HP2566C HP2567C printer is a highly reliable heavy duty line printer designed for use in many printing applications The HP2566C model prints 1200 upper case draft lines per minute the HP2567C model prints 1600 upper case draft lines per minute These printers have several attractive features including Multiple character sets requiring no mechanical font change a Bar code printing capability 16 channel vertical forms control VFC u Several print pitches 10 12 13 3 15 and 16 7 characters per inch Raster graphics capability standard and high density selectable a Paper jam detection a Easy forms alignment Interfacing flexibility Restart recovery ability following printer interrupts and power failure Hewlett Packard ciper protocol only m powered paper stacker to stack printer paper m High speed draft quality character set Related Manuals HP2566 67B Service and Parts Manual 02566 90915 m HP256X Print
67. ize of the job and the current capacity of the computer This condition is only true when using an HP IB interface on some systems IN CASE OF DIFFICULTY 7 3 Note y Printer Errors 7 4 IN CASE OF DIFFICULTY Character Scrunch When the printed characters appear somewhat squatty or scrunched it is referred to as Character Scrunch Figure 7 1 A Character scrunch signifies that the paper tension is too loose Adjust the vertical paper tension lever towards the letter N one position at a time refer to Adjusting Vertical Paper Tension page 3 15 until all character rows have correctly formed characters Figure 7 1 B Run sub test 9 a pattern of upper case characters by following the procedures on page 3 24 to verify overall print quality Continue running sub test 9 and adjusting the setting until the best print quality is obtained EELT En e N UNEQUAL EQUAL SPACING 0000o SPACING E 2 al PAPER TENSION PAPER TENSION TOO LOOSE CORRECT Figure 7 1 Character Scrunch Due to variations in paper and the mechanical tolerances of the printer character scrunch of two dot rows or less in considered acceptable All fault conditions are signified by flashing numbers in the display window on the Operator Control Panel These error indications are provided to help you locate and possibly correct problems which prevent normal operation of the printer When any fault condition exists the prin
68. lling Upper Ribbon Spool 2 2 ee 3 9 3 12 Closing the Printer s aa a csa cesa renes pa a dosu 3 9 3 13 Opening the Printer aoaaa nenn 3 10 3 14 Opening the Swing Gate aoao ooa nn 3 11 3 15 Opening the Platen oaoa aa rennen 3 12 3 16 Opening the Tractors e a o o 3 13 3 17 Positioning the Paper rennen 3 14 3 18 Adjusting Vertical Paper Tension 2 2 nn En nennen 3 15 3 19 Tractor Controls nenn 3 17 3 20 Adjusting Forms Position 2 2 2 2 Em nenn 3 18 3 21 Tractor Strip Distortion 2 2 2 CE a a a 3 20 3 22 Setting the Forms Thickness Lever at Maximum Thickness 3 21 3 23 Dot Slalom gt e o sc e e ae peoe ea a e 3 22 3 24 Character Scrunch aaao 3 24 3 25 Parts of the Form e s soe e w onen 3 25 3 26 Adjusting Paper Over the Platen 2 LK a a a ren 3 30 3 27 Lowering the Paper Shield 2 2 a a a a ne 3 31 3 28 Positioning Paper to the First Column of Print aoaaa aaa 3 31 3 29 Top of Form Alignment Guide Labels au aaa a nn nenn 3 33 3 30 Top of Form Index Label aaoo a 0 sees 3 34 3 31 Positioning Alignment Guide Labels 2 2 2 2 EEE nn nn 3 35 3 32 Recording Information on Index Label 2 2 Er m rennen 3 36 4 1 Sliding Out the Paper Tray Ko En nn 4 1 4 2 Positioning the Backstop 1 2 ee ee ee ee ee 4 2 4 3 Pushing In the
69. n the display window Programmatically setting the density overrides the operator control panel setting except under power on or reset conditions Default value is 70 dots per inch dpi Perforation Skip Mode When perforation skip mode is enabled ON an automatic page eject FUNCTION 60 occurs when the perforation skip region is entered This is to prevent printing too close to the page perforations You can turn this automatic page eject ON by setting Perforation Skip Mode function 60 to parameter 1 ON The default value is 0 OFF VFC control is not affected by perforation skip mode For more information on perforation skip refer to page 3 27 Display Functions Turn on the display functions mode by setting function 61 to Mode parameter 1 ON In the display functions mode the printer prints FUNCTION 61 representative character symbols for the control code or escape sequence characters instead of actually executing the commands For example if the printer encounters the SHIFT OUT command to access the secondary font the command will not be executed The symbol So will be printed instead Two exceptions to this are the carriage return command and the escape sequence to turn display function mode OFF ESC Z The carriage return control character will cause a Cr symbol to be printed and an actual carriage return and line feed to be performed Function 80 must be set to parameter 1 if the display f
70. n the key is pressed in the TEST mode the printer starts running a test In the SET TOP OF FORM mode pressing the key sets the new Top of Form then the printer returns to the STATUS mode This key displays the physical forms length in either physical text lines per page or in 3 inch increments Although the printer is in the CONFIGURATION mode usually one decimal point lights up for example 11 5 for 11 l inches You can adjust the forms length setting by pressing either key to select the value then press to store it and return to the STATUS mode Refer to page 3 25 for more information on adjusting forms length If you use programmable VFC to set the page length the page length setting on the panel must match the VFC setting otherwise the printer will not properly sense paper out This key gives control of the printer to the operator off line or to the computer system on line A yellow dot lights up in the display window when the printer is on line The keys on the Operator Control Panel only work when the printer is off line Press to exit from the CONFIGURATION TEST SET TOP OF FORM LPI Adjust and Page Length Adjust modes The printer saves the previous configuration and Top of Form setting and turns control over to the host Pressing when running a self test aborts the test and turns control over to the host The printer will not go on line if there is an error condition present When the key is
71. ncrease the speed of a print job Your printer is equipped with a standard and a programmable VFC When the printer is powered up or reset it defaults to the standard VFC The standard VFC contained in the HP2566C HP2567C printer is a computed VFC meaning that the VFC automatically adjusts its skip lengths when the form length is changed The standard VFC channel definitions are listed in the following table The terms Top of Form and Bottom of Form refer to the top and bottom of text on the page More information about the programmable VFC is found in the HP256X Printer Family Technical Reference Manual 02564 90905 Table 6 2 VFC Channel Definitions o Conditional Top of Physical Page C a TIC E E 3 Double space lines 1 3 5 7 Triple space lines 1 4 7 10 Half Form Quarter Form Tenth space lines 1 11 21 31 BOF one line BOF 1 MC MC Top of Form Seven space lines 1 8 15 Six space lines 1 7 13 Five space lines 1 6 11 Four space lines 1 5 9 USING THE PRINTER 6 13 e DG 0 QQQ20 QQ2 0 0A0 0 0 Optimi zing Print There are two printer controls that are used to achieve the best print Qu ality quality from your printer the vertical paper tension lever Figure 6 4 A page 6 9 and the forms thickness adjustment lever Figure 6 5 page 6 10 To adjust the printer for optimum prin
72. ng that the printer is in the TEST mode Use either key to move to the desired sub test number Once the number is displayed press to start the sub test Table 5 2 Sub Test Numbers Sub Test Standard Self Test Standard Ripple Print Double Size Ripple Print Compressed Ripple Print 16 7 cpi High Density Ripple Print optional Raster Graphics herring bone High Density Raster Graphics herring bone Printer Configuration print out 900 1200 LPM Ripple Print upper case High Speed Draft Ripple Print upper case 5 30 38 Flight time forms thickness adjust patterns Interface tests Graphics tests if installed Example of a Continuous Sub Test To continuously run the Standard Ripple Print sub test follow the proceeding instructions 1 Enter CONTINUOUS TEST mode Press the key and hold it down for more than two seconds until the displayed number 5 changes to 4 Release the key 2 Select the Ripple Print sub test Press either key until number 1 is displayed 3 Press ENTER This begins the sub test Unless an error occurs the sub test will run continuously Press the key to stop the sub test or to return control of the printer to the host Test Failure If there is a problem with the printer an error number flashes in the display window Error numbers indicate the general area in the printer where the failure occurs If your printer fails the self test refer to Ch
73. nt Quality on page 6 14 6 10 USING THE PRINTER T Power On Parameters and Power Fail Recovery Values Retained In Printer Memory Values Returning to Default State The HP2566C HP2567C printer has no power fail indicator When the main power ON OFF switch back of printer is toggled OFF and ON or a loss of power to the printer occurs some of the printer s configuration settings are retained in non volatile memory and some are returned to defaults The numbers in parenthesis are configuration functions Refer to Table 5 1 When power is restored to the printer the following configuration settings return to the same state as before the power off condition u On Off line in the same state as before losing power u Primary and Secondary Character Sets stay selected as configured from the Operator Control Panel 1 2 Vertical Line Spacing 6 8 LPI stays as selected from the Operator Control Panel Page Length representation as selected from the Operator Control Panel 7 Interface Configuration 20 29 Enable Disable Label Card 80 s Printronix P Series Linefeed Emulation 81 a Graphics Horizontal Density 52 Perforation Skip 60 Difficult Forms Mode 53 Following a power off state these printer functions revert to the following conditions a Paper moves to the next Top of Form position Print buffer clears Standard VFC channel assignments selected
74. nter starts to print While the self test is running the right decimal point blinks in the display window In the back of this manual there is a simulated copy of a standard two page self test printout This printout lists power on time and print time in hours interface configuration information the date code of some printed circuit assemblies all the printer s installed character sets bar codes and graphics and various characters to check print quality The graphics part of the self test is printed in the density set from the Operator Control Panel When the test is complete and there are no errors the printer returns to the STATUS mode If an error occurs during the test an error number flashes in the display window Refer to page 5 9 Test Failure for more information PRINTER CONFIGURATION 5 7 Continuous Test Specific Sub test Selection 5 8 PRINTER CONFIGURATION To run a continuous self test press the key and hold it down for more than two seconds until the display changes from 5 to 4 Release the key and press ENTER The self test will run continuously Exit the continuous test by pressing the or CHUIRE key Individual sub tests can be selected and run from the Operator Control Panel Table 5 2 lists the sub tests available for your printer To run a sub test press the key to enter the TEST mode A sub test number appears in the display window and the right decimal point lights up indicati
75. on 5 5 description 3 27 illustration 3 25 turn OFF 3 27 turn ON 3 27 Positioning powered paper stacker backstop 4 2 Positioning powered paper stacker door chains 4 4 Position paper in printer 3 14 Power cable length A 3 Power consumption printer A 3 Power dissipation printer A 4 powered paper stacker adjusting door chains 4 4 aligning the paper stack 4 6 Operator Information Label 4 1 positioning the backstop 4 2 set up 4 1 starting the paper stack 4 5 unloading paper 4 7 Power On Parameters and Power Fail Recov ery 6 11 Index 3 Power requirements printer 2 4 A 3 Power supplies 1 4 Power switch illustration 6 3 Preventive maintenance printer 6 16 Primary character sets selection 5 3 PRINT 1 LINE key 6 8 Printer accessories 1 5 adjust Forms Length inch 3 26 adjust horizontal paper tension 3 19 adjusting forms length 3 25 adjusting forms position 3 17 adjusting forms thickness 3 21 adjusting Top of Form 3 30 adjusting vertical paper tension 3 15 audible noise specifications A 8 calling for help 7 8 certification A 1 character set options 1 3 CONFIG key 6 6 configuration function numbers table 5 2 configuration values retained when power goes off 6 11 configuring character sets 5 3 configuring functions 5 1 continuous self test 5 8 convenience options 1 4 default configuration values when power goes off 6 11 depth without powered paper stacker A 3
76. on properly Also make sure that both spools fit solidly into the drive hubs rotate the spool until it snaps onto the drive hubs If it does not fit correctly the ribbon spool will be broken by the drive hub Figure 3 7 Correct Ribbon Winding Direction PREPARING THE PRINTER FOR OPERATION 3 5 1 Place spool on retainer cups Open the swing gate completely until it latches at the top Lower the ribbon shield and open the ribbon access cover refer to Figure 3 4 B Put on the plastic gloves supplied in the ribbon box and place one of the ribbon spools on the retainer cups as shown in Figure 3 8 Figure 3 8 Lowering Ribbon Shield and Opening Ribbon Access Cover 3 6 PREPARING THE PRINTER FOR OPERATION 2 Install lower ribbon spool Route the ribbon up and over the ribbon sensing bar Figure 3 9 A Install on the lower ribbon drive hubs by sliding toward the left Figure 3 9 B Figure 3 9 Installing Lower Ribbon Spool PREPARING THE PRINTER FOR OPERATION 3 7 3 Close lower access cover and ribbon shield Pull the lower ribbon access cover toward you to close Lift the paper shield up to close Figure 3 10 Figure 3 10 Closing Lower Ribbon Cover and Paper Shield 4 Close swing gate and open upper access cover Push the swing gate handle down to close Open the upper ribbon access cover by gently pulling it toward you 3 8 PREPARING THE PRINTER FOR OPERATION 5 Install upper ribbon spool Lif
77. orm Alignment Guide 3 33 LINE FEED key 6 7 Lines per inch set for 6 or 8 3 28 Lines per page example 3 27 Loading paper 3 10 Location printer 2 1 LPI 6 or 8 3 27 example 3 27 LPI ADJ key 6 6 M Main power on off switch illustration 6 3 Maintenance Agreements 1 6 Modem disconnect 5 4 Modes printer 6 1 Moving the printer 2 1 Multi part forms thickness A 7 N Non operator correctable problems 7 6 O Off Line 6 12 On Line 6 12 ON LINE Indicator 6 5 ON LINE key 6 7 ON OFF switch illustration 6 3 Operator control panel CONFIG key 6 6 display window 6 5 ENTER key 6 7 FINE ADJ keys 6 8 FORM FEED key 6 7 illustration 6 4 LINE FEED key 6 7 L P I ADJ key 6 6 ON LINE indicator 6 5 ON LINE key 6 7 PAGE L ADJ key 6 7 PRINT 1 LINE key 6 8 SET T O F key 6 5 TEST key 6 6 Operator correctable errors 7 5 Operator Information Label powered paper stacker 4 1 printer 3 10 Operator safety 1 6 Overall print quality 3 24 Overview of printer A 1 p Packaging paper 2 5 PAGE L ADJ key 6 7 Page length description 5 4 Paper adjust horizontal tension 3 19 adjusting forms length 3 25 adjusting Forms Length inches 3 26 adjusting Forms Length text lines per page 3 27 adjusting forms position 3 17 adjusting forms thickness 3 21 adjusting vertical tension 3 15 aligning in powered paper stacker 4 6 certification B 1 description 2 4 dot slalom 3 22
78. per cartons to hold the stack firmly in place Because the physical condition of the paper affects printer reliability correct packaging ensures that the paper remains flat and is not damaged along the edges Do not store cartons directly on the floor and do not stack more than six high Each carton should be set upright squarely on the one underneath Placing additional weight on top of the stack of cartons can damage the paper GETTING THE MOST FROM YOUR PRINTER AND PAPER 2 5 Environmental Since performance is affected by environmental conditions paper should Conditions _ be protected from extremes in temperature and humidity Paper should be stored in an environment similar to the printer s controlled environment for four days prior to use This conditioning allows moisture content in the paper to stabilize Your printer is intended for operation in a controlled environment where temperatures range from 50 to 122 F 10 to 50 C and the relative humidity is 30 to 80 non condensing For best results however the cartons should be stored and used at 65 to 75 F 18 to 24 C with a relative humidity of 30 to 45 also the best environment for your printer In the event the printer is in an environment subject to extremes of relative humidity or temperature it may be necessary to store the forms in a controlled environment and withdraw them on an as needed basis Shipping When paper is shipped through different envi
79. print is 15 2 inches 38 6 cm Standard Forms Specifications Paper Sizes Maximum form width 18 inches 45 72 cm edge to edge Minimum form width 3 inches 7 62 cm edge to edge Maximum left margin 2 inches 5 08 cm Maximum right margin 2 8 inches 7 11 cm Maximum printing width 13 2 inches 33 53 cm Maximum form length 16 inches 40 64 cm Minimum form length 2 inches 5 08 cm PAPER SPECIFICATIONS B 1 Paper Weights B 2 PAPER SPECIFICATIONS Single part 15 100 pound 57 380 gm sq meter Multipart Paper 12 pound 46 gm sq meter up to 6 total pages Carbons 8 pound 30 gm sq meter up to 6 total pages Pack Thickness Maximum 024 inches 61 mm total Carbonless Multi Part Up to 4 part forms Due to variations in the manufacturing processes quality and composition of paper Hewlett Packard cannot guarantee satisfactory performance with all papers and forms Special paper including multi part forms carbonless forms card stock and labels should be tested for satisfactory feeding registration and print quality prior to purchase The forms used in the printer should not vary in thickness across the printable surface If paper is to be used in humidity extremes greater than 80 or less than 20 it should first be tested Paper to be used at high humidity should be thoroughly tested for satisfactory feeding and handling Paper to be used at low humidity should be tested to determine if static buildup
80. printer humidity A 8 printer temperature A 7 Error codes 7 4 Errors 10 swing gate open 7 5 11 out of paper 7 5 12 ribbon jam 7 5 13 paper jam 7 5 14 through FF 7 6 non operator correctable 7 6 Index 1 operator correctable 7 5 run time 7 6 self test 7 7 F Fail point number 7 8 FINE ADJ keys 6 8 FORM FEED key 6 7 Forms Length adjusting 3 25 inch increments 3 26 illustration 3 25 set lines per inch 3 28 set lines per page 3 29 set perf skip 3 27 text lines per page 3 27 Forms Loading Controls 6 8 Forms position adjustment 3 17 Forms thickness adjustment lever description 6 10 operation 3 21 Forms thickness uniformity B 3 Full font printer description A 2 G General information 1 1 General problems 7 2 Graphics printing 6 12 H Height printer without powered paper stacker A 3 printer with powered paper stacker A 3 Horizontal graphics density 5 4 HP IB address selection 5 6 Humidity paper 2 5 printer specifications A 8 Inches adjust Forms Length 3 26 Inspect paper tractor holes 3 20 Installing the printer 2 1 Interface configuration 5 5 subsystems 1 4 I O Configuration 5 5 K Key CONFIG 6 6 ENTER 6 7 FINE ADJ 6 8 FORM FEED 6 7 Index 2 LINE FEED 6 7 L P I ADJ 6 6 ON LINE 6 7 operator control panel illustration 6 4 PAGE L ADJ 6 7 PRINT 1 LINE 6 8 SET T O F 6 5 TEST 6 6 L Labels printing B 5 Top of F
81. rator Safety Warning td For operator safety close the top cover and printer cabinet door when the printer is powered on and during operation Keep hands long hair necklaces and articles of clothing such as long sleeves out of the printer when operating conditions exist DO NOT attempt to perform troubleshooting or maintenance procedures beyond those described in Chapter 7 1 6 GENERAL INFORMATION 2 GETTING THE MOST FROM YOUR PRINTER AND PAPER Printer Location Note a The HP2566C HP2567C printer should be located in a clean traffic free environment preferably an area not subjected to excessive mechanical shocks vibrations or wide ranges of temperature Air conditioning is not required to ensure reliable operation of the printer however the environmental specifications as outlined in Appendix A should not be exceeded Make sure the printer sits level The output paper stack will not stack correctly if the printer does not sit evenly on the floor The location of your printer must provide adequate operator access to both the front and rear of the printer The area around the printer should be kept clean and dust free so that the air used to cool the printer will not contain excessive dust particles If the printer must be operated in either high or low humidity read Appendix B for ways to optimize paper handling Printer Installation Moving the Printer Hewlett Packard provides the original installation
82. ronments the entire stack of cartons on the pallet should be plastic wrapped When shipping across large bodies of water individual cartons should be wrapped as well Paper Specifications Refer to Appendix B for information 2 6 GETTING THE MOST FROM YOUR PRINTER AND PAPER 3 PREPARING THE PRINTER FOR OPERATION This chapter will help you begin using your HP2566C HP2567C printer It explains how to load the ribbon and paper adjust your printer for different sizes and thicknesses of paper and set Top of Form Follow these instructions to install the ribbon At this point the printer s power can either be ON or OFF Ribbon Removal and Replacement Note 3 Tools are not required to remove or replace the ribbon The printer uses a towel type ribbon 9282 0545 which is easily installed Refer to Appendix C Ribbon Specifications to verify that the ribbon being replaced meets the recommended specification listed in this document Be careful not to touch the ribbon as you will get ink on your hands and clothing A pair of plastic gloves and a moist towelette are normally included in each Hewlett Packard ribbon package to help protect yourself from the ink PREPARING THE PRINTER FOR OPERATION 3 1 Removing the Ribbon 1 Open the upper ribbon access cover Raise the printer s top cover Figure 3 1 A and open the upper ribbon access cover Figure 3 1 B by gently pulling it toward you
83. rresponds to a specific status described in Table 6 1 When the printer is in the SET TOP OF FORM mode printer status is still displayed but all three decimal points are illuminated Table 6 1 Status Codes Printer ready alse Te sonne or serial interfaces Printer ready modem connected serial interface Silent run data recovery for HP IB interfaces on HP 3000 Performs a sub test in continuous mode continuous test active Performs a single pass sub test single test active Print One Line file data activated Print One Line test activated Error numbers 14 through 91 indicate run time or self test errors and are explained in Chapter 7 Operator Controls This section explains the location and function of the printer controls and Indicators one NEE E OPERATOR CONTROL PANEL See Figure 6 3 TOP COVER FRONT DOOR SWING GATE NO PORT POWER ON OFF SWITCH POWER SUPPLY INPUT A B Cc D E F G ot onan Figure 6 2 Paris of the Printer USING THE PRINTER 6 3 Figure 6 3 shows the keys on the Operator Control Panel Figure 6 3 Operator Control Panel 6 4 USING THE PRINTER ON LINE INDICATOR DISPLAY WINDOW SET TOP OF FORM KEY SET T O F This yellow dot lights up in the display window when the printer is on line When the key is pressed control of the printer is turned over to the host and all other keys are disabled The operator no longer controls the printer th
84. rs are listed on your self test print out Figure 5 1 shows an example of the top portion of a self test printout The arrows in the figure point out the assigned character set parameter value Note that the assigned values vary from printer to printer Check your printer s self test to find the character set values Secondary Character Set FUNCTION 2 Select a secondary character set from the printer s self test Access function number 2 of the CONFIGURATION mode and enter the parameter associated with that set Figure 5 1 CONTROL BOARD CRC E7B6 2713 PRINT TIME 000009 HOURS OM TIME 001049 HOURS 2338 HP 1B INTERFACE HP 18 DEVICE ADDRESS 4 CIPER PROTOCOL 19 0 CPI STANDARD DENSITY gt O TLSSGRONSTSTSEEASASRESSERSCGENY I ESZE s 70123456789 PRABODEFCHIIKLMNOFORSTUVUXYZENIA_ abe BASE COGORUSETS EEC RRAEGEGELSCKGAN AAtEEEE MOIL AA CCAR LEMS PEMOANASEGASALASSUNT ORAL srai BUETDOEzEL 1505 FRENCH 48 GERHAN 49 SUEDISH FINNISH 50 DANISH NORUEGIAN S1 SPAN ts TELEHERONHSTF RSTEASATSREESEGESN WENE Tier 70123458789 PBABCDEFGHIIKLANOPORSTUVUNTZLNI _ abc 20 AS A mee PJ Kes we meee AAA GL SCGEAS o AAA a MOL 8 A OOE CAF CORR GREMEPCROSD AS ALALA GAINEA pri Oti NOARTT me GAO ATTERSEE N Hi HH L HHAH riep id ered et Pe i AR 10 0 EPI HICH DENSITY _ 5 REEVE FSRA CD a 10113455789 Cu SPRABCDEFGHISELMNOPQRSTUVELY EIA A_ abe A ssr r tA L t TE LIE TETIEETEERTERERTRRTERTETTI
85. swing gate and run sub test 15 a set of vertical and horizontal lines see page 5 8 for sub test procedure 6 14 USING THE PRINTER 2 Adjust the forms thickness Use the key to eject the page Examine the print The vertical lines should be straight If they are somewhat jagged with the individual dots offset to the right and left this is called dot slalom Figure 6 6 Dot slalom signifies that the print gap is too large the larger the letter the wider the print gap Decrease the Forms Thickness setting one position and run sub test 15 again When the printer is adjusted correctly the vertical lines will be straight up and down GOOD ONE PAGE OF PRINT COLUMN DOT POSITIONS Figure 6 6 Dot Slalom If the gap between the paper and the platen is too small ink may smudge on the paper If this happens pull out the spring plunger knob move the lever one position towards the maximum thickness setting N and release the knob Run sub test 15 again until the smudging clears The best adjustment is to set the print gap as tight as possible without ink smudging USING THE PRINTER 6 15 Note ng Note For draft quality print 1 Run sub test 10 Close the swing gate and initiate sub test 10 which prints one page of ripple print see page 5 8 for sub test procedure 2 Adjust the forms thickness Decrease the forms thickness setting toward A to obtain optimum print quality Adjust the setting until print
86. t quality 1 Adjust the vertical tension With the swing gate open and paper loaded pull out the spring plunger knob and move the vertical paper tension lever downward until the paper is slightly taut against the platen Insert the plunger into the selected slot The platen is the curved black surface lying between the upper and lower tractors Place your hand on the paper in the region of the platen and gently push the paper up and down If the paper has significant freedom to move the vertical tension is still too loose When the tension is correct there will be no vertical looseness 2 Form feed the paper through the tractors With the printer off line press the key two or three times to ensure that the paper moves freely over the platen Excessive paper tension causes the tractor holes in the paper to stretch and extreme tension causes a paper jam If either of these conditions happen pull out the spring plunger knob and lift the vertical paper tension lever one position at a time pressing the key each time to check the tension i If the vertical paper tension lever is not adjusted correctly some characters such as O s and E s may appear squashed or flattened at the top This may appear very evident especially when using heavy paper or 6 part forms See page 7 4 for an example of Character Scrunch Proper adjustment of the lever solves this problem Note For normal print 1 Run sub test 15 Close the
87. t the ribbon spool from the retainer cups Figure 3 11 A Install on the upper ribbon drive hubs by sliding toward the left Figure 3 11 B Figure 3 11 Installing Upper Ribbon Spool 6 Close the printer Raise the upper ribbon access cover up into the closed position and close the printer s top cover Figure 3 12 Figure 3 12 Closing the Printer PREPARING THE PRINTER FOR OPERATION 3 9 Paper Loading and Adjustment Note ua The rest of this chapter explains how to load adjust and position your paper in the printer The instructions are written in sequence and if followed in order detail the correct procedure to set up your printer for operation When the printer runs out of paper it completes printing the last page and goes off line At this point the paper is at the Top of Form position 1 Operator Information Label An Operator Information Label is located on the inside of the printer for easy reference to error and configuration modes setting forms position and Top of Form and other printer functions 2 Turn the printer ON On the back panel of the printer flip the power switch to the ON 1 position The printer must be ON to perform set up functions Raise the printer s top cover and open the cabinet s front door Figure 3 13 Figure 3 13 Opening the Printer 3 10 PREPARING THE PRINTER FOR OPERATION 3 Open the swing gate Push down on the swing gat
88. tatus code 2 7 3 status code table 6 2 status mode 6 2 sub test selection 5 8 supplies 1 5 temperature specifications A 7 test failure 5 9 TEST key 6 6 Top of Form Alignment Guide Labels 3 33 tractor control keys description 6 9 tractor control knob description 6 8 troubleshooting problems 7 2 turn perforation skip OFF 3 27 turn perforation skip ON 3 27 vertical forms control channels A 7 vertical forms control VFC 6 13 vertical paper tension lever description 6 8 weight withotit powered paper stacker A 3 weight with powered paper stacker A 3 width without powered paper stacker A 3 width with powered paper stacker A 3 Print quality 3 24 character scrunch 7 4 optimizing 6 14 problems 7 3 Print speeds HP2566C A 5 HP2567C A 6 Problems calling for help 7 8 finding the fail point number 7 8 general 7 2 paper feed 7 2 paper tearing or separating 7 2 power on 7 2 printer will not print 7 3 print quality 7 3 Product description 1 2 Product options 1 2 R Recommended paper for printer 1 5 Related manuals 1 2 Remote character sets selection 5 4 Removing the ribbon 3 1 Replacing the ribbon 3 5 Reset 6 12 Ribbon fabric C 1 ink specifications C 1 jam 7 5 ordering 1 5 overall dimensions C 1 part number 1 5 removal 3 1 remove spool 3 3 replacement 3 5 Run time errors contact service representative 7 6 list 7 6 S Safet
89. ter automatically goes off line and cannot be put on line again until the fault is corrected Error numbers displayed on the HP2566C HP2567C printer range from 10 through FF There are several categories of errors m Operator correctable errors error numbers 10 11 12 and 13 z Run time errors error numbers 14 19 and 80 91 u Self test errors error numbers 20 69 System protocol errors error numbers CO CF a Formatter errors error numbers FO FF These alphanumeric hexadecimal error codes indicate possible system problems and should be referred to your Hewlett Packard Service Representative Operator Correctable Errors Note ERROR NO 10 Swing Gate Open This error number indicates that the printer s swing gate is not fully closed Push the swing gate handle down firmly to close ERROR NO 11 Out of Paper Error number 11 indicates that the printer is out of paper A paper out condition is detected in the lower left tractor due to the absence of paper When paper out is sensed the printer finishes printing the current page advances to the Top of Form indicates error 11 paper out and then goes off line until paper is reloaded This error clears when either the or and ENTER key is pressed following paper reloading No data is lost when paper out occurs If you set forms length in programmable VFC make sure the same setting is entered in the front panel Otherwise the
90. the Paper Tray USING THE POWERED PAPER STACKER 4 3 4 Adjust the door chains Refer to Table 4 2 for the recommended position of the door chains for your paper size The Operator Information Label inside the stacker also diagrams door chain positions To install the chain assembly on the stacker door turn the metal bar sideways to fit into the bracket then insert the chain assembly into the desired slot Figure 4 4 Figure 4 4 Adjusting Door Chains Table 4 2 Recommended Door Chain Positions Form Size width x length Multi Part peras m 5 x 9 x 11 inches 8 i x 11 inches 3 hole B ll x 8 inches e ee 4 4 USING THE POWERED PAPER STACKER Note 5 Advance paper into the stacker Start your job to advance at least 10 sheets of paper onto the paper tray make sure the first form feeds smoothly into the stacker without jamming 6 Start the paper stack Make sure each form folds on the tray the same way as it came out of the input box Figure 4 5 Figure 4 5 Starting the Paper Stack The performance of the stacker depends on the paper folding correctly It is extremely important for the paper to fold the same way it was manufactured USING THE POWERED PAPER STACKER 4 5 7 Align the paper stack Center the stack directly under the falling paper and then push it against the backstop Figure 4 6 The backstop guides the paper into position and helps it fold corre
91. tons on the Operator Control Panel Table 5 1 lists the configurable printer functions and their associated numbers Each function has two or more possible parameters that can be selected as desired Some of the functions can be set remotely via escape ESC sequences See the HP256X Printer Family Technical Reference Manual 02564 90905 for information about remote configuration Also use the Operator Information label inside your printer as a quick reference guide for the CONFIGURATION modes Follow steps 1 4 to adjust and set CONFIGURATION modes from the Operator Control Panel 1 Enter the CONFIGURATION mode Make sure the printer is off line Press and hold down the key At the same time press either key to move to the desired function number two decimal points indicate the CONFIGURATION mode 2 Release the key The parameter value for the desired function number shows up in the display window If you do not want to change the parameter press the key a second time or press the key or press the key All these retain the original configuration for that function 3 Set the parameter Use the keys to move to the desired parameter PRINTER CONFIGURATION 5 1 Note Some configuration parameters can only be modified by a Hewlett Packard Service Representative In these cases the keys have no effect 4 Press ENTER This sets the new parameter and the printer returns to the STATUS mode Ta
92. tos HP 2566C HP 2567C Operator s Manual AA gt x 2567C 25660 er 4 102 HP2566C HP2567C OPERATORS MANUAL WAI picaro HP Part No 02566 90990 Printed in USA April 1990 1st edition E 0 0 EQ NOTICE HEWLETT PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied or reproduced without prior written consent of Hewlett Packard Company kk _ _ _ _ _a _ao A PUBLICATION Changes in text to document updates subsequent to the initial release HISTORY are supplied in new editions of the manual The printing history edition of the manual is shown on the title page The last edition date itemized reflects the machine configuration documented in the manual FOR U S A ONLY The Federal Communications in 47 CFR 15 818 has specified that the following notice be brought to the attention of the user o
93. ttern of horizontal and vertical lines Press to start the test b Examine the print Use the key to eject the page out of the powered paper stacker Examine the vertical lines They should be straight If they are somewhat jagged with the individual dots offset to the right and left this is called dot slalom Figure 3 23 It signifies that the print gap is too large the higher the letter on the knob the wider the print gap To decrease the gap turn the forms thickness knob one position towards the smaller letters If the ink is smudging on the paper the print gap is too small increase the setting by turning the knob one position toward the larger letters GOOD BAD ONE PAGE OF PRINT COLUMN DOT POSITIONS Figure 3 23 Dot Slalom 3 22 PREPARING THE PRINTER FOR OPERATION c Return to step 1 Continue to adjust the thickness setting and run sub test 15 until the vertical lines are straight and the best print quality is obtained If you are having print quality problems see Optimizing Print Quality on page 6 14 for information Note When printing in draft mode tighten the paper thickness adjustment lever up one additional position 4 Check overall print quality At this point your printer is set up to obtain best print quality Follow the instructions on page 3 24 to run sub test 9 and examine the printed characters PREPARING THE PRINTER FOR OPERATION 3 23 Overall Print Quality Run su
94. unction mode is ON The default parameter for display functions mode is 0 OFF Vertical Line Spacing Vertical line spacing 6 or 8 lines per inch is selected via the key on the Operator Control Panel or by program control or escape sequences Programmatically setting the line spacing overrides the Operator Control Panel setting except under power on or reset conditions Refer to page 3 28 for more information on setting LPI A _ O_O Interface All interface functions are programmed from the Operator Control Confi guration Panel however your Hewlett Packard Service Representative usually enters these numbers When the function numbers are entered make sure you write them down for future reference There may be instances when these numbers need to be re entered Each interface has its own set of configuration parameters which are set by accessing functions 20 through 29 of the CONFIGURATION mode If you need additional information refer to the Interface manual shipped with your printer for configuration or cabling information If your printer is equipped with an HP IB interface see page 5 6 for w HP IB Address Selection If it is equipped with another interface see the Interface manual shipped with your printer Note PRINTER CONFIGURATION 5 5 All interface functions 20 29 and their parameters must be entered If you need to change the configuration or re enter numbers follow this procedure 1 Enter
95. y printer 1 6 Secondary character sets selection 5 3 Selecting character sets 5 3 Selecting sub tests 5 8 Self test continuous 5 8 description 5 7 error numbers 7 7 failure 7 6 how to run 5 7 standard 5 7 Service calls 7 8 Service printer 1 6 Setting HP IB address 5 6 SET T O F Key 6 5 Set up powered paper stacker 4 1 Shipping paper 2 6 Specialty forms specifications B 3 Standard self test 5 7 Standard VFC 6 13 Status code 2 7 3 Status code table 6 2 Status mode printer 6 2 Index 5 Storage paper 2 5 Sub test example of continuous 5 9 selection 5 8 table 5 8 Supplies how to order 1 5 Swing gate error 10 7 5 open 3 3 T Temperature operating and storage A 7 paper 2 6 printer specifications A 7 Test failure 5 9 paper 2 4 B 6 TEST key 6 6 Text lines per page adjust Forms Length 3 27 Thickness variation in forms B 3 Top of Form adjusting 3 30 Top of Form Alignment Guide Labels installation 3 33 part number 3 33 Tractor control keys description 6 9 Tractor control knob description 6 8 Tractors adjust the right 3 18 close right 3 19 Index 6 control knob 3 17 inspect paper holes 3 20 open 3 13 U Unloading paper stack from powered paper stacker 4 7 YV Vertical Forms Control channel definitions table 6 13 channels A 7 description 6 13 setting forms length 3 29 Vertical line spacing selecting lines per inch 5 5 Vertical paper tension lev
96. y in the printer follow the instructions in this chapter to set up your powered paper stacker for optimum paper stacking performance This chapter explains how to program your printer to perform various tasks It also describes how to set the HP IB interface address and run sub tests Chapter 6 discusses the use of the Operator Control Panel and explains each control key in detail After this there are sections on power fail recovery and reset Vertical Forms Control VFC and optimizing print quality This chapter tells you what to do in case of printer fault conditions All printer errors are explained even those that do not show up in the display window Appendix A gives detailed printer specifications including physical characteristics environmental requirements electrical hook up power consumption and performance data This appendix describes paper requirements and provides information on specialty forms This section lists specifications for the printer ribbon Index Self Test Printout User Comment Sheet Sales and Service Offices Use the index to locate primary sources of information This is a simulated copy of a standard self test run on an HP2566C HP2567C printer You might find it useful for comparison purposes A postage paid form is available for you to give us feedback about this manual Please use it to relay any comments or suggestions you may have for us In the back of this manual there is a l

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