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HP 2310e User's Manual

1. O SJWT11363 2006 X S T11363 2006 XX RoHS 2003 1 27 2002 95 EC Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yonetmeligine Uygundur 32 Appendix C Agency Regulatory Notices ENWW
2. 2310e and 2310ei LCD Monitors User Guide 2010 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company First Edition April 2010 Document Part Number 610261 001 About This Guide This guide provides information on setting up the monitor installing drivers using the on screen display menu troubleshooting and technical specifications A WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life A CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ef NOTE Text set off in this manner provides important supplemental information ENWW IV About This Guide ENWW Table of contents ON 1 A
3. Immediately sets the monitor to enter sleep mode Selects the language in which the OSD menu is displayed The factory default is English Selects and displays important information about the monitor Provides the current input video mode Provides the recommended resolution mode and refresh rate for the monitor Reports the serial number of the monitor The serial number is needed if contacting HP technical support Reports the firmware version of the monitor Reports the total hours of backlight operation For service support go to http www hp com support Returns settings to factory defaults 18 Chapter 4 Operating the Monitor ENWW Icon mn a J ce nm 7 c Main Menu Options Sub menu Options Description Source Control Selects the video input signal the factory default by priority is DisplayPort DVI then HDMI DVI Selects DVI as the video input signal HDMI 2310e model Selects HDMI as the video input signal DisplayPort Selects DisplayPort as the video input signal Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources The monitor will automatically determine the video format Auto Switch Source Turns the system s automatic video signal input to On or Off The factory default is On Source Detection This option is displayed in the OSD when a DisplayPort input is selected You can set Source Detec
4. A pixel consists of one red one green and one blue subpixel A defective whole pixel is always turned on a bright spot on a dark background or it is always off a dark spot on a bright background The first is the more visible of the two A defective subpixel dot defect is less visible than a defective whole pixel and is small and only visible on a specific background To locate defective pixels the monitor should be viewed under normal operating conditions and in normal operating mode at a supported resolution and refresh rate from a distance of approximately 50 cm 16 inches We expect that over time the industry will continue to improve its ability to produce displays with fewer cosmetic imperfections and we will adjust guidelines as improvements are made For more information about your LCD Monitor and pixel policy refer to the HP Web site at http www hp com support To find pixel policy information on the HP Web site type in HP Pixel Policy in the search box and press Enter 26 AppendixB Technical Specifications ENWW C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if
5. Select your country region and then follow the links to the support page for your monitor Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section you might have to call technical support For technical support contact information refer to the printed documentation included with the monitor Have the following information available when you call e Monitor model number located on label on back of monitor e Monitor serial number located on label on back of monitor or in the OSD display in the Information menu e Purchase date on invoice e X Conditions under which the problem occurred e X Error messages received e X Hardware configuration e Name and version of hardware and software you are using 22 AppendixA Troubleshooting ENWW Locating the Rating Label The rating label on the monitor provides the product number and serial number You may need these numbers when contacting HP about your monitor model The rating label is on the back of the monitor ENWW Locating the Rating Label 23 B Technical Specifications All specifications represent the typical specifications provided by HP s component manufacturers actual performance may vary either higher or lower HP LCD Monitors Table B 1 2310e 2310ei Specifications Specifications Display Type TFT LCD active matrix Viewable Image Size 58 42 cm 23 0 in diagonal Video Input Ter
6. HDMI connection unable to hear audio Monitor is always in sleep mode amber LED Solution In order for the Plug and Play feature of the monitor to work you need a computer and graphic card that are compatible with Plug and Play Check with your computer manufacturer Check the monitor s video cable and make sure that none of the pins are bent Make sure that the monitor drivers are installed Refer to Installing Drivers on page 13 for more information Monitor drivers are also available at http Awww hp com support Move electrical devices that may cause electrical interference as far away from the monitor as possible Use the maximum refresh rate that your monitor is capable of at the resolution that you are using The monitor does not provide an audio solution The audio stream must be connected directly to external speakers or to an audio receiver Power to the computer should be turned on The computer graphic card should be snugly seated in its slot Check that the monitor video cable is properly connected to the computer Inspect the monitor video cable and make sure that none of the pins are bent Check that your computer is operational Press the Caps Lock key and observe the Caps Lock LED found on most keyboards The LED should either turn on or off after hitting the Caps Lock key Getting Support from hp com Before you contact customer service refer to HP Technical Support at http www hp com support
7. and can receive high definition content High definition content is available in many sources such as Blu ray Disc devices or HDTV air or cable broadcasts If you do not have an HDCP enabled monitor you will see a blank screen or a lower resolution picture when playing high definition protected content Your computer graphics card and monitor must both support HDCP to display protected content 10 Chapter 3 Setting Up the Monitor ENWW Turning on the Monitor 1 Press the power button on the computer to turn it on 2 Press the power button on the front of the monitor to turn it on A CAUTION Burn in image damage may occur on monitors that display the same static image on screen for a prolonged period of time To avoid burn in image damage on the monitor screen you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time Image retention is a condition that may occur on all LCD screens Monitors with a burned in image are not covered under HP warranty A prolonged period of time is 12 consecutive hours of non use When the monitor is powered on a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off the default source signal the current preset display resolution and the recommended preset display resolution Selecting Video Input Connectors The
8. interference that may cause undesired operation For questions regarding the product contact Federal Communications Commission Notice 27 Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 Or call 1 800 HP INVENT 1 800 474 6836 For questions regarding this FCC declaration contact Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 281 514 3333 To identify this product refer to the Part Series or Model number found on the product Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Canadien Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following web site http www hp e
9. not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e X Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Modifications Cables The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods to maintain compliance with FCC Rules and Regulations Declaration of Conformity for Products Marked with the FCC Logo United States Only ENWW This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 his device must accept any interference received including
10. the life of the monitor ET Do not open the monitor cabinet or attempt to service this product yourself Adjust only those controls that are covered in the operating instructions If the monitor is not operating properly or has been dropped or damaged contact an authorized HP dealer reseller or service provider Use only a power source and connection appropriate for this monitor as indicated on the label back plate of the monitor Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the cord does not exceed the rating of the cord Look on the power label to determine the ampere rating AMP or A for each device Install the monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Turn the monitor off when not in use You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use NOTE Monitors with a burned in image are not covered under the HP warranty Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings Do not drop the monitor or place it on an unstable surface Do
11. the resolution refresh rate and frequency information on the screen each time the OSD Main Menu is accessed Select On Off The factory default is On Displays the operating status of the monitor each time the monitor is powered on Select the location at which to display the status Top Middle Bottom Off The factory default is Top ENWW Using the On Screen Display OSD 17 Icon LED che 3 Main Menu Options Language Information Factory Reset Sub menu Options DDC CI Support Bezel Power LED Rear Logo LED Sleep Timer Current Settings Recommended Settings Serial Number FW Version Backlight Hours Service Support Description Allows the computer to control some OSD menu features such as Brightness Contrast and Color Temperature Select On Off The factory default is On Turns the light LED in the Power button on and off When set to off the light will remain off at all times Turns the light LED on the rear logo on and off When set to off the light will remain off at all times Provides the timer adjustment menu options Set Current Time Sets the current time in hours and minutes Set Sleep Time Sets the time you want to place the monitor in sleep mode Set On Time Sets the time you want the monitor to wake up from sleep mode Timer Sets the Sleep Timer feature on or off the default setting is Off Sleep Now
12. x 1080 67 50 60 00 Table B 3 HDMI High Definition Factory Preset Video Modes 2310e Model Only Preset HD Video Display Resolution Horizontal Frequency Vertical Frequency Resolution kHz Hz 1 480p 720 x 480 31 469 60 2 720p60 1280 x 720 45 60 3 576p 720 x 576 31 25 50 4 720p50 1280 x 720 37 5 50 5 1080p60 1920 x 1080 67 5 60 6 1080p50 1920 x 1080 56 25 50 Entering User Modes ENWW The video controller signal may occasionally call for a mode that is not preset if e You are not using a standard graphics adapter e You are not using a preset mode It this occurs you may need to readjust the parameters of the monitor screen by using the on screen display Your changes can be made to any or all of these modes and saved in memory The monitor automatically stores the new setting then recognizes the new mode just as it does a preset mode In addition to the factory preset modes there are at least ten user modes that can be entered and stored Preset Video Modes 25 LCD Monitor Quality and Pixel Policy Your LCD Monitor uses high precision technology manufactured according to high standards to help guarantee trouble free performance Nevertheless the display may have cosmetic imperfections that appear as small bright or dark spots This is common to all LCD displays used in products supplied by all vendors and is not specific to your LCD Monitor These imperfections are caused by one or more defective pixels or subpixels
13. 4 Prese Video MOdGS m aaa E E E T TAERA 25 Entering User ModS eerren Em 25 LCD Monitor Quality and Pixel Policy pp 26 Appendix C Agency Regulatory Notices ee 27 Federal Communications Commission Notice pp 27 NIGOMMG SO 27 DIE 27 Declaration of Conformity for Products Marked with the FCC Logo United States Only 27 SC oe AM E 28 AVIS CANO GY ecosistema on M Gane tc iata ter d edi lesen nae eina a eileen cad D ra anta aaa DRATRNE KERN i 28 European Union Regulatory Notice ccccccccceceececeeeese cece eeseeeeseeeeseeeseeeeeeeeeseueesueesuessaeeesaeesnseeaes 28 German Ergonomics Notice pp 29 EVANS Se NONO NRI TERT 29 ROSE 29 Power Cord Set Requirements i 29 Japanese Power Cord Requirements pp 30 Product Environmental Notices pp 30 ENERGY STARQ Qualification pp 30 Disposal of Waste Equipment by Users in Private Household in the European Union 31 Chemical Substances Ne 31 PIE SCY CHIC TOOL NM co nen statac andi censenedinpteal ceaeaacbasdadsuastsevesuinsuneusaneusanecoudasiesancuant 31 Restriction of Hazardous Substances RoHS nenne 31 T rkey EEE Regulat Oii sirsa aa EER Ra EOE EREDAR 32 ENWW 1 Product Features HP 2310e 2310e1 LCD Monitors Figure 1 1 HP 2310e 2310ei LCD Monitors ENWW The HP 2310e 2310ei LCD liquid crystal display monitors have an active matrix thin film transistor TFT screen with a white LED backlight and the followin
14. OSD Main Menu screen This Save and Return option is active only if you change a menu item Reset to change back to the previous setting Main Menu Options Sub menu Options Description Brightness Adjusts the brightness level of the screen Contrast Adjusts the contrast level of the screen Color Selects the screen color The factory default is 6500 K or Custom Color depending on the model 6500 K Changes to slightly reddish white 9300 K Changes to slightly blueish white Using the On Screen Display OSD 15 Icon Main Menu Options Sub menu Options SRGB Quick View Once Custom Color Image Control Ter Custom Scaling t A Sharpness ICR Dynamic Contrast Ratio E OSD Control T Horizontal OSD Position 8 Vertical OSD Position Description Sets your screen colors to adapt to the color standards used in the image technology industry Select from the following modes Movie Photo Gaming Text Custom settings saved when you adjust the Brightness Contrast or Color in one of the other Quick View options Selects and adjusts your own color scales R Sets your own red color levels G Sets your own green color levels B Sets your own blue color levels Adjusts the screen image Also enables or disables the ambient light sensor Selects the method on how displayed information on the monitor will be formatted Select e Fill to Screen image fills the entire screen a
15. P 23108 23106 LCD MOMMORS mn de 1 2 Safety and Maintenance Guidelines ee 3 Important Safety Information pp 3 Salel Eco 4 Maintenance Guidelines ww 4 Cleaning the Monitor 3 5 SnpPHNO te NON 5 OU 6 Unpacking ieoILOP e ee a 6 AssemioDlnd TS MOnOr 0 ea 6 Connecting Monitor Cables pp 8 Connecting the DVI D Video Cable pp 8 Connecting the DisplayPort Video Cable pp 9 Connecting the HDMI Cable 2310e Model Only seeeeeeseeseeeeeeenn 9 Connecting the Power Cord pp 10 High Bandwidth Digital Content Protection HDCP menm 10 CUORE MORTO so c 11 Selecting Video Input Connectors pp 11 Adjusting The Tilt T 11 PRIS UNG Ne SWVe MT 12 EU 13 CD Sotware and UUNIGS cH 13 stalling DIVEIS 0a ee 13 POM AAS tC OMA ONS em a a 14 Using the On Screen Display OSD nennen nnne nn nnns na nnns nnne rnnt 15 ldentiying Montor ConditoNS susedancicuractiu dine eres vastum uiuadiatu qum auditc m abet dditeraa AEN 19 uei ied m c A 20 ENWW Appendix A Troubleshooting sm 21 Solving Common Problems pp 21 GETING Support MOM hoCom MEER 22 Preparing to Call Technical Support pp 22 Locating the Rating Label T A E aE S 23 Appendix B Technical Specifications Ln 24 HAP ME GVO OMS me RE AAEE a a aaaea 2
16. ates a video input cable is not properly connected to the computer or monitor e OSD Lockout The OSD can be enabled or disabled by pressing and holding the Menu button on the front panel for 10 seconds If the OSD is locked the warning message OSD Lockout appears for 10 seconds If the OSD is locked press and hold the Menu button for 10 seconds to unlock the OSD If the OSD is unlocked press and hold the Menu button for 10 seconds to lock the OSD e Dynamic Contrast Ratio ON Indicates that DCR is turned on e Dynamic Contrast Ratio OFF Indicates that DCR has been turned off in the OSD or was automatically turned off after changes were made to Brightness Contrast or Quick View in the OSD e No Input Signal Indicates the monitor is not receiving a video signal from the computer on the monitor video input connector Check to see if the computer or input signal source is off or in the power saver mode Power Saver Feature When the monitor is in normal operating mode the Power light is blue and the monitor uses the normal watts of power For power usage refer to Technical Specifications on page 24 The monitor also supports a power saver mode that is controlled by the computer When the monitor is in the reduced power state the monitor screen is blank the backlight is off the Power light is amber and the monitor uses minimum power When the monitor is awakened a brief warm up period occurs before the monitor returns to no
17. ble properly See Setting Up the Monitor on page 6 for more information Press a key on the keyboard or move the mouse to turn off the screen blanking utility Press the Menu button to open the OSD menu and adjust the brightness and contrast scales Connect the appropriate video cable DisplayPort DVI or HDMI between the computer and monitor Be sure that the computer power is off while connecting the video cable Restart your computer and enter Safe Mode Change your settings to a supported setting see the table in Preset Video Modes on page 25 Restart your computer so that the new settings take effect Adjust the contrast and brightness controls Make sure that you are not using an extension cable or switch box HP recommends plugging the monitor directly into the graphic card output connector on the back of your computer Make sure the graphics card supports the optimal resolution Make sure the latest supported driver is installed for the graphics card For HP and Compaq systems you can download the latest graphics driver for your system from http www hp com support For other systems refer to the Web site for your graphics card Check if your monitor and computer support HDCP Refer to High Bandwidth Digital Content Protection HDCP on page 10 or http www hp com support Solving Common Problems 21 Problem No Plug and Play Picture bounces flickers or wave pattern is present in the picture Using
18. cess the OSD menu press the Menu button The OSD Main Menu displays NOTE You need to touch the bar area on the front panel to display the front panel button icons To navigate through the Main or sub menu press the Plus button on the monitor s front panel to scroll up or the Minus button to scroll in reverse Then press the OK button to select the highlighted function NOTE The menu moves to the top if you scroll down at the bottom of the selections The menu moves to the bottom if you scroll up at the top of the selections NOTE The slider bars on the front panel between the Plus and Minus buttons can also be used for navigating menu items and making OSD control adjustments To adjust the scale of a selected item press the or button or use the slider bar Select Save and Return If you don t want to save the setting select Cancel from the sub menu or Exit from the Main Menu Press the Menu button to exit the OSD NOTE When a menu is displayed if the buttons are untouched for 30 seconds factory default adjustments and settings are saved and the menu closes OSD Menu Selections The following table lists the on screen display OSD menu selections and their functional descriptions After changing an OSD menu item and if the menu screen has these options you may choose to Icon ENWW Cancel to return to the previous menu level Save and Return to save all changes and return to the
19. ect models only ENWW Connecting Monitor Cables 9 Connecting the Power Cord 1 Follow all electrical and power warnings A WARNING To reduce the risk of electric shock or damage to your equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible A power cord should be routed so that it is not likely to be walked on or pinched by items that are placed upon it or against it Do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable See Technical Specifications on page 24 for additional information 2 Connect the round end of the power supply cord to the monitor then connect one end of the power cord to the power supply and the other end to a grounded electrical outlet Z WARNING To prevent injury from electrical shock you should do one of the following if a properly grounded electrical outlet is not available 1 You should use an electrical outlet adapter that provides proper grounding 2 You should have a properly grounded electrical outlet installed Figure 3 6 Connecting the Power Cord High Bandwidth Digital Content Protection HDCP Your monitor supports HDCP
20. face 4 Loosen the screw on the bottom side of the base and remove the pedestal from the base 5 Place the monitor pedestal and base in the original packing box Maintenance Guidelines 5 6 3 Setting Up the Monitor Unpacking the Monitor 1 Unpack the monitor Make sure all contents are included Store the packing box 2 Turn off the computer and other attached devices 3 Prepare a flat area to assemble the monitor You may need a flat soft protected area for placing the monitor screen down while preparing it for installation Assembling the Monitor Place the monitor in a convenient well ventilated location near your computer Connect the monitor cables after you have assembled the monitor Ef NOTE For displays with glossy bezels consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces 1 Set the monitor panel down on a flat soft protected table or desk surface A CAUTION The screen is fragile Avoid touching or applying pressure to the LCD screen doing SO can cause damage Chapter 3 Setting Up the Monitor ENWW 2 Slide the pedestal into the slot on the base 1 and tighten the large screw on the bottom of the base 2 to secure the pedestal to the base Figure 3 1 Assembling the Base and Pedestal 3 Slide the monitor panel s hinge bracket into the opening on top of the pedestal The panel will click into place when fully inse
21. g features Large diagonal display Maximum graphics resolution 1920 x 1080 60Hz plus full screen support for lower resolutions DisplayPort digital input signal DVI digital input signal with single link DVI D to DVI D cable provided High definition multimedia interface HDMI 2310e model only signal input Fast response time providing better experience for hardcore gaming and graphics Easy viewing from a sitting or standing position or while moving from one side of the monitor to the other Dynamic Contrast Ratio to provide deeper blacks and brighter whites for brilliant shading effects while gaming or watching movies Tilt adjustment HP 23106 2310ei LCD Monitors 1 e Swivel adjustment e Plug and Play capability if supported by your computer system e On screen display OSD adjustments for ease of setup and screen optimization choose English Simplified Chinese Traditional Chinese French German Italian Spanish Dutch Japanese or Brazilian Portuguese e Power Saver to reduce energy consumption e Quick View settings display e HDCP High Bandwidth Digital Content Protection on DVI HDMI and DisplayPort inputs e Software and utilities CD containing the following o Drivers o Documents 2 Chapter 1 Product Features ENWW 2 Safety and Maintenance Guidelines Important Safety Information ENWW A power cord is included with the monitor If another cord is used use only a power source and connection ap
22. input connectors are e DisplayPort digital e DVI D connector digital e HDMI connector digital 2310e model The monitor automatically scans the signal inputs for an active input and uses that input for the display If two inputs are active the monitor will display the default input source If the default source is not an active input then the monitor will display the other input if it is active You can change the default source in the OSD by pressing the front panel Menu button and selecting Source Control gt Default Source Adjusting The Tilt For optimal viewing adjust the screen tilt to your own preference as follows 1 Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt ENWW Turning on the Monitor 11 2 Adjust the tilt by moving the top edge of the monitor either toward or away from you without touching the screen Figure 3 7 Tilt Adjustment Adjusting the Swivel The monitor allows a usable range of motion with the swivel feature Figure 3 8 Swivel Adjustment A CAUTION To avoid breakage or other damage avoid applying pressure to the LCD screen while swiveling it or changing the tilt 12 Chapter3 Setting Up the Monitor ENWW 4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer Installing Drivers If you determine that you
23. meet the requirements of the U S Environmental Protection Agency EPA ENERGY STAR program The EPA ENERGY STAR certification mark does not imply endorsement by the EPA As an ENERGY STAR Partner Hewlett Packard Company has determined that this product meets the ENERGY STAR program requirements for display energy efficiency The following ENERGY STAR certification mark appears on all ENERGY STAR qualified displays ENERGY STAR The ENERGY STARQ program specifications for displays and computers were created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories One way products achieve this goal is by using the Microsoft Windows power management feature to reduce power consumption when the product is not in use The power management feature enables the computer to initiate a low power or sleep mode after a period of user inactivity When used with an external ENERGY STAR qualified display this feature also supports similar power management features for the display To take advantage of these potential energy savings users should use the default power management settings that are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STAR qualified computers are preset to behave in the following ways when the system is operating on AC power e urn off an external display after 15 minutes of user inac
24. minals 2310ei DisplayPort DVI 2310e DisplayPort DVI HDMI Tilt 5 to 25 Maximum Weight unpacked 4 3 kg 9 5 Ib Dimensions h x w x d 415 9 x 557 9 x 148 5 mm 16 37 x 21 96 x 5 85 in Maximum Graphics Resolution 1920 x 1080 60 Hz Optimum Graphics Resolution 1920 x 1080 60 Hz Text Mode 720 x 400 Pixel Pitch 0 265 x 0 265 mm Horizontal Frequency 24 to 94 kHz Vertical Frequency 50 to 76 Hz Operating Temperature 5 to 35 C 41 to 95 F Non Operating Humidity 20 to 60 C 4 to 140 F Operating Humidity 20 to 80 Non Operating Humidity 5 to 95 Operating Altitude 0 to 3 658 meters 0 to 12 000 feet Storage Altitude 0 to 12 192 meters 0 to 40 000 feet Power Source 100 240 VAC ca 50 60 Hz Maximum Power Consumption 28 watts W Typical Power Consumption 22 watts W Sleep Power Consumption 2 watts W 24 Appendix B Technical Specifications ENWW Preset Video Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen Table B 2 Factory Preset Video Input Modes Preset Resolution Horizontal Frequency kHz Vertical Frequency Hz 1 640 x 480 31 469 59 94 2 720 x 400 31 469 70 087 3 800 x 600 37 879 60 317 4 1024 x 768 48 363 60 004 5 1280 x 720 45 00 60 00 6 1280 x 960 60 00 60 00 7 1280 x 1024 63 98 60 02 8 1440 x 900 55 94 59 89 9 1600 x 1200 75 00 60 00 10 1680 x 1050 65 29 60 00 11 1920
25. nd may look distorted or elongated because of non proportional scaling of height and width e Fillto Aspect Ratio image is sized to fit the screen and maintains proportional image Adjusts the screen image to look sharper or soft Sets the Dynamic Contrast Ratio DCR setting on or off The factory default setting is off DCR automatically adjusts the balance between white and black levels to provide you with an optimal image Adjusts the position of the OSD menu on the screen Changes the viewing position of the OSD menu to the left or right area of the screen The factory default range is 94 Changes the viewing position of the OSD menu to the top or bottom area of the screen The factory default range is 17 16 Chapter 4 Operating the Monitor ENWW Icon Ho Main Menu Options Sub menu Options OSD Transparency OSD Timeout Management Power Saver Power On Recall Mode Display Monitor Status Description Adjust to view the background information through the OSD Sets the time in seconds that the OSD is visible after the last button is pressed The factory default is 30 seconds Selects the power management features of the monitor Enables the power saving feature see Power Saver Feature on page 20 Select On Off The factory default is On Restores power to the monitor following an unexpected removal of power Select On Off The factory default is On Displays
26. need to update the drivers you can install the monitor driver INF and ICM files from the CD or download them from the Internet Installing the monitor driver software from the CD To install the monitor driver software from the CD 1 Insert the CD in your computer CD drive The CD menu appears 2 Select the language 3 Click Install Monitor Driver Software 4 Follow the on screen instructions 5 Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings Refer to the Windows operating system documentation for more information Ef NOTE You might need to install the digitally signed monitor drivers INF or ICM files manually from the CD in case of an installation error Refer to the Driver Software Readme file on the CD for instructions in English only Downloading updated drivers from the Internet To download the latest version of drivers and software files from the HP Support site 1 Refer to http www hp com support 2 Select your country region 3 Select Download Drivers and Software 4 Enter the model number of your monitor The software download pages for your monitor are displayed 5 Download and install the driver and software files by following the instructions on the download pages 6 Ensure that your system meets the requirements ENWW CD Software and Utilities 13 Front Panel Controls Control buttons are located on the bottom right of the monitor The buttons are
27. not allow anything to rest on the power cord Do not walk on the cord Keep the monitor in a well ventilated area away from excessive light heat or moisture When removing the monitor base you must lay the monitor face down on a soft area to prevent it from getting scratched defaced or broken 4 Chapter 2 Safety and Maintenance Guidelines ENWW Cleaning the Monitor 1 Turn off the monitor and unplug the power cord from the back of the unit 2 Dustthe monitor by wiping the screen and the cabinet with a soft clean antistatic cloth 3 For more difficult cleaning situations use a 50 50 mix of water and Isopropyl alcohol A CAUTION Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface Never spray the cleaner directly on the screen surface It may run behind the bezel and damage the electronics CAUTION Do not use cleaners that contain any petroleum based materials such as benzene thinner or any volatile substance to clean the monitor screen or cabinet These chemicals may damage the monitor Shipping the Monitor ENWW Keep the original packing box in a storage area You may need it later if you move or ship the monitor To prepare the monitor for shipping 1 Disconnect the power and video cables from the monitor 2 Press the button on the front of the pedestal and lift the monitor panel from the base Figure 2 1 Removing the Monitor Panel 3 Setthe panel on a soft protected sur
28. on the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment if surge protection fails Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor WARNING LCD monitors that are inappropriately situated on dressers bookcases shelves desks speakers chests or carts may fall over and cause personal injury Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled grabbed or tripped over Important Safety Information 3 Safety Precautions Use only a power source and connection compatible with this monitor as indicated on the label back plate of the monitor Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord Look on the power label to determine the ampere rating Amps or A for each device Install your monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord Maintenance Guidelines To enhance the performance and extend
29. or to operate on input voltages between 100 120V or 200 240V The power cord set flexible cord or wall plug received with the monitor meets the requirements for use in the country where you purchased the equipment If you need to obtain a power cord for a different country you should purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage ENWW German Ergonomics Notice 29 and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If you have questions about the type of power cord to use contact an authorized HP service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular attention should be paid to the plug electrical outlet and the point where the cord exits from the product Japanese Power Cord Requirements For use in Japan use only the power cord received with this product A CAUTION Do not use the power cord received with this product on any other products Product Environmental Notices ENERGY STAR Qualification HP Displays marked with the ENERGY STARQ certification mark
30. please contact the local city office the household waste disposal service or the shop where you purchased the product Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and Council A chemical information report for this product can be found at http www hp com go reach HP Recycling Program HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle Restriction of Hazardous Substances RoHS A Japanese regulatory requirement defined by specification JIS C 0950 2005 mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1 2006 To view the JIS C 0950 material declaration for this product visit http www hp com go jisc0950 20084 HARI 83171 6 8 E B RAP JISSCO9502 mem ELH N 2006 7 1 lt D D L L LDSELTIZ www hp com go jisc09502 S FRL TK SL ENWW Product Environmental Notices 31
31. propriate for this monitor For information on the correct power cord set to use with the monitor refer to the Connecting the Power Cord section in Setting Up the Monitor on page 6 WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding feature The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times Disconnect power from the product by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo and or on the documentation CD if one is included with the monitor CAUTION For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device such as a power strip or Uninterruptible Power Supply UPS Not all power strips provide surge protecti
32. represented by icons that become illuminated when the bar area on the front panel is touched Button Icon Description Source 4 Chooses the video input source from the computer Quick View aH Opens the OSD Quick View menu where you can select a viewing mode Minus Navigates down through the OSD menu and decreases adjustment levels Plus rz Navigates up through the OSD menu and increases adjustment levels OK OK Enters the selected option in the OSD Menu lt Opens selects or exits the OSD menu NOTE Pressing the Menu button for 10 seconds will disable operation of the remaining OSD buttons Pressing it again for 10 seconds will re enable functionality Power I Turns the monitor on or puts it in standby or sleep mode The Power button is located on the bottom right of the monitor NOTE Pressing the Power button for 10 seconds will disable operation of the Power button Pressing it again for 10 seconds will re enable functionality Ef NOTE The slider bars on the front panel between the Plus and Minus buttons can also be used for navigating menu items and making OSD control adjustments 14 Chapter 4 Operating the Monitor ENWW Using the On Screen Display OSD Use the On Screen Display OSD to adjust the screen image based on your viewing preferences To access the OSD do the following 1 2 ET ET 6 ET If the monitor is not already on press the Power button to turn on the monitor To ac
33. rmal operating mode The energy saving reduced power state activates if the monitor does not detect either the horizontal sync signal or the vertical sync signal The power saver feature must be activated on your computer for this feature to work Refer to your computer documentation for instructions on setting energy saver features sometimes called power management features Ef NOTE The energy saver feature works only when the monitor is connected to computers that have energy saver features 20 Chapter 4 Operating the Monitor ENWW A Troubleshooting Solving Common Problems The following table lists possible problems the possible cause of each problem and the recommended solutions Problem Power LED is not on Screen is blank Image appears blurred indistinct or too dark Check Video Cable appears on screen Input Signal Out of Range appears on screen Picture is fuzzy and has ghosting shadowing problem Unable to set the monitor to the optimal resolution Screen is black or displaying at a lower resolution while displaying high definition HD content Solution Make sure the Power button is on and the power cord is properly connected to a grounded power outlet and to the monitor Select Management in the OSD menu and then select Bezel Power LED Check if the Bezel Power LED option is set to Off and if so set to On mode Connect the power cord Turn on the power Connect the video ca
34. rted Figure 3 2 Inserting the Monitor Panel ENWW Assembling the Monitor 7 Connecting Monitor Cables A CAUTION Before connecting cables to the monitor ensure that the computer and monitor are powered off The video source is determined by the video cable used The monitor will automatically determine which inputs have valid video signals The inputs can be selected by pressing the source button on the front panel Connecting the DVI D Video Cable Connect one end of the DVI D video cable to the back of the monitor and the other end to the DVI D video connector on the computer You can use this cable only if your computer has a DVI compliant graphics card that is either integrated or installed The DVI D cable is included Figure 3 3 Connecting the DVI D Cable see eee DCCC ein ENWW 8 Chapter 3 Setting Up the Monitor Connecting the DisplayPort Video Cable Connect one end of the DisplayPort Digital Input cable to the back of the monitor and the other end connector to the input device A DisplayPort Digital Input cable is provided on select models only Figure 3 4 Connecting the DisplayPort Cable cable provided on select models only Connecting the HDMI Cable 2310e Model Only Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device An HDMI cable is provided on select models only Figure 3 5 Connecting the HDMI Cable cable provided on sel
35. tion to e Always Active Low Power The factory default is Low Power Cy Exit Exits the OSD menu screen Identifying Monitor Conditions Special messages appear on the monitor screen for the following monitor conditions ENWW Monitor Status When the monitor is powered on or when the input source signal is changed a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off the default source signal the current preset display resolution and the recommended preset display resolution Input Signal Out of Range Indicates the monitor does not support the video card s input signal because its resolution or refresh rate are set higher than the monitor supports Change your video card settings to a lower resolution or refresh rate Restart your computer for the new settings to take effect Power Button Lockout Indicates the power button is locked If the power button is locked the warning message Power Button Lockout displays If the power button is locked press and hold the power button for 10 seconds to unlock the power button function If the power button is unlocked press and hold the power button for 10 seconds to lock out the power button function Monitor Going to Sleep Indicates the screen display is entering a sleep mode Identifying Monitor Conditions 19 e Check Video Cable Indic
36. tivity e Initiate a low power sleep mode for the computer after 30 minutes of user inactivity ENERGY STARQ qualified computers exit the low power sleep mode and ENERGY STAR qualified displays resume operation when the user resumes use of the computer Examples include the user 30 Appendix C Agency Regulatory Notices ENWW pressing the power sleep button receiving an input signal from an input device receiving an input signal from a network connection with the Wake On LAN WOL feature enabled etc Additional information on the ENERGY STAR program its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http www energystar gov powermanagement Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling
37. u certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product 28 Appendix C Agency Regulatory Notices ENWW For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW pm For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY German Ergonomics Notice HP products which bear the GS approval mark when forming part of a system comprising HP brand computers keyboards and monitors that bear the GS approval mark meet the applicable ergonomic requirements The installation guides included with the products provide configuration information Japanese Notice OXiIX 2ABfsRIX IE C 03xiBIE 2 BEES te CHAT SZCEABHMELTHOETA TOREDA TLELZa sfWBILXEUCI SRST Sc SEN EeEsE MOF CEMHVYVES Misr AS IGE CIELUMIRUSRUVE LT Fat VCCI B Korean Notice 0 JIVE 2E g BeSz MASSES INEA cosa AESI 2S meg oH P AOA AL T OS IC Ba All IAS SSSH Power Cord Set Requirements The monitor power supply is provided with Automatic Line Switching ALS This feature allows the monit

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