Home

HP 2100 TN User's Manual

1. 139 Supported Sizes of Paper 140 Guidelines for UsingPaper 142 Paper Specifications 143 Printing and Paper Storage Environment 144 Envelopes 145 Envelopes with Double Side Seams 146 Envelopes with Adhesive Strips or Flaps 146 Envelope Margins 147 Envelope Storage 147 ERI MP 148 Label Construction 148 Transparencies 149 Appendix C Printer Memory and Expansion OvervieW 151 Printer Memory 152 Installing Memory 153 Checking Memory Installation 155 Installing an HP JetDirect EIO Card 156 Appendix D Printer Commands Overview n 157 Understanding PCL Printer Command Syntax 158 Combining Escape Seguences 160 Entering Escape Characters 160 Selecting PCL Fonts 161 Index EN EN Printer Basics Getting to Know the Printer This chapter provides information in the following areas Printer Features Printer Soft
2. 44 Using the Printer Driver Help nnen 45 Creating and Using Watermarks 46 Printing Multiple Pages on One Sheet of Paper N up Printing 50 Setting a Custom Paper Size 52 Creating and Using Quick Sets 54 Using EconoMode 00 0 e eee 56 Choosing Print Quality Settings 58 Using Reduce Enlarge Options 60 Selecting a Paper Source 62 Using RED usu mare E ex ham Reames Re RR s 63 Restoring Default Printer Driver Settings 65 Printing on Different Paper for the First Page 66 Tray LOCKING dtr e Pade ade Pert xor ed n 68 3 Printer Tips and Maintenance Ovetrview ren 69 Managing the UltraPrecise Toner Cartridge 70 HP Policy on Non HP Toner Cartridges 70 Toner Cartridge Storage 70 Toner Cartridge Life Expectancy 70 Recycling Toner Cartridges 70 Redistributing the Toner 71 Cleaning the Printer 73 Using the Printer Cleaning Processes 73 Starting the Cleaning Process 74 Internal Cleaning Procedure 75 4 Problem Solving OV IVI W a ke Reg CE RR RR CUT gu ER
3. 113 Troubleshooting PS Errors 114 5 Service and Support Availability coe DER toed be eee XAR ER AGE ES 117 HP Express Exchange 117 Guidelines for Repacking the Printer 118 Service Information Form 119 HP Maintenance Agreements 120 On Site Service Agreements 120 Hewlett Packard Limited Warranty Statement 121 Limited Warranty for Toner Cartridge Life 123 Worldwide Sales and Service Offices 124 Appendix A Specifications Printer Specifications 129 FCC Regulations 131 Environmental Product Stewardship Program 132 Protecting the Environment 132 Material Safety Data Sheet 134 Regulatory Statements 135 Declaration of Conformity 135 Laser Safety Statement 136 Canadian DOC Regulations 136 LED Safety 136 VCCI Statement Japan 137 Korean EMIStatement 137 Laser Statement for Finland 137 Appendix B Media Specifications OvervieW
4. Make sure the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer Specific Errors Limit Check Error Print job too complex 114 Chapter 4 Problem Solving You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory EN PS Errors continued Symptom Possible Cause Solution VM Error Font Error Select unlimited downloadable fonts from printer driver Range Check Font Error Select unlimited EN downloadable fonts from printer driver Chapter 4 Problem Solving 115 116 Chapter 4 Problem Solving EN EN Service and Support Availability HP provides a variety of service and support options around the world Availability of these programs will vary depending upon your location HP Express Exchange 1 The customer contacts the local HP Customer Support Center listed in the product documentation A technician troubleshoots the situation and determines whether the printer has actually failed If so the technician refers the customer to the HP Service Center 2 Arepresentative from the service center requests product and customer information In some regions collateral may also be requested 3 HP ships a refurbished replacement unit to arrive the next day Geographic distance might prevent next day shipping 4 The customer sends the defective printer to Hewle
5. 4 Discard the blank page produced from the engine cleaning process Note The cartridge cleaning process takes about 10 minutes To stop the toner cartridge cleaning process turn the printer off 74 Chapter 3 Printer Tips and Maintenance EN Internal Cleaning Procedure Over time particles of toner and paper will begin to accumulate inside the printer This may cause print guality problems during printing Cleaning the printer will eliminate or reduce these problems WARNING Before cleaning the printer turn the printer off and unplug the power cable 1 Open the top cover 2 Remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer 3 With a dry lint free cloth wipe any residue from the paper path area and the toner cartridge cavity 4 Replace the toner cartridge and close the top cover Plug in the power cable and turn the printer on EN Chapter 3 Printer Tips and Maintenance 75 76 Chapter 3 Printer Tips and Maintenance EN EN Problem Solving Overview This chapter helps you troubleshoot printer problems in the following areas Troubleshooting Checklist Troubleshooting General Printing Problems Printing Special Pages Clearing Paper Jams Solving Print Quality Problems Infrared Printing Problems Troubleshooting Error M
6. Note Quick Sets are available only with the HP PCL 6 printer driver for Windows Quick Sets Printer Driver Procedure PCL 6 Creating Quick Sets Windows 3 1 9x 1 Access the printer driver 2 Select the desired print settings 3 In the Quick Sets box type a name for the selected settings for example Quarterly Report or My Project Status Click Save When you save Quick Sets all current driver settings are saved The printer driver will now remember these settings 6 Click OK Using Quick Sets 1 Access the printer driver 2 Select the desired item from the Quick Sets drop down list 3 Click OK The printer is now set to print according to the settings in the Quick Sets you selected 54 Chapter 2 Printing Tasks EN EN Quick Sets continued Printer Driver Procedure PCL 6 Creating Quick Sets Windows NT 4 0 If you are running the printer driver from the server you need administrator rights to save new Quick Sets 1 Click the Start button point to Settings then click Printers Right click the printer icon and choose Document Defaults You can save Quick Sets from any tab Select the desired print settings In the Quick Sets box type a name for the selected settings for example Quarterly Report or My Project Status 4 Click Save When you save Quick Sets all current driver settings are saved The printer driver will now remember these settings 5 Click OK Using Qu
7. Printer Software Installation Instructions Overview of Printing System Components Printer Software Installation Tips Once you have followed the installation instructions and loaded the software refer to the printer software tasks on page 44 on how to get the most out of your printer Note HP software is not available in all languages Check the ReadMe file provided on the compact disc or floppy disk for additional software included and supported languages The most recent drivers additional drivers and other software are available from the Internet and other sources If you do not have access to the Internet see the HP Support pages at the front of this user guide to obtain the most recent software The HP LaserJet 2100 Series printer comes with drivers for the following platforms and operating environments Find your operating system and follow the instructions to start the installation Windows Installation on page 5 Macintosh Installation on page 10 HP LaserJet 2100 M o DOS Installation on page 12 4 Chapter 1 Printer Basics EN Note EN Windows Installation 1 Runthe install program by following the instructions for your Windows version Windows Version To start installation Windows 9x NT 4 0 Place compact disc in the CD ROM drive Install will start automatically Follow the on screen instructions If the CD ROM drive does not automatically run Select Run from the
8. UA Packaro Expanding Possibilities 2100M 21001N Printers User Guide HP LaserJet 2100 2100 M and 2100 TN Printers User Guide Copyright Hewlett Packard Company 1998 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C4170 90901 First Edition November 1998 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Trademark Credits Adobe Acrobat PostScript and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Monotype and Times New Romar are U S registered trademarks of the Monotype Corporation CompuServe is a U S trademark of CompuServe Inc Helvetica Palatino Times and Times Roman are trademarks of Linotype AG and or its subsidiaries in the U S and other countries M
9. AasbCc AaBbCc Aa Cc AoBDCC AaBoCc AaBbCc Aa Cc AoBbCEC AadaBoCc AaBbCc Light Print or Toner Specks Dropouts Vertical Lines Fade AaBbCc AaBbCc AaBbCE AaBbCc AaBhcc AaBbCcc _ AaBbCc AaBt Cc AaBbC AaBbCc AaBhCc AaBbCc AaBbCc AaBbCc AaBbcE Gray Toner Smear Loose Toner Vertical Repetitive Background Defects ABbcc AQBbCo Aapo AakbCc ABbCcC AaB C ab ASBDOG bCc Aao AaBbCc AosbCc AdBbo AabCC AaBbCc masa AaBbCc AaBbCC AaBbCc oN Misformed Page Skew Curl or Wave Wrinkles or Characters Creases 92 Chapter 4 Problem Solving EN Aa Aa Aa Aa Aa Cc Cc Cc Cc Cc Aabbco AaBoGGc AaBbCe AaBbCE AdBbCG AaBbCc AaBboCc AaBDCC AaBbCc AnB oCc EN Light Print or Fade If a vertical white streak or faded area appears on the page The toner supply is low You may be able to temporarily extend the toner cartridge life See Redistributing the Toner on page 71 If this does not improve the print guality install a new HP toner cartridge The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Media Specifications on page 139 If the whole page is light the print density adjustment is too light or EconoMode may be on Adjust the print density and EconoMode within the software driver See Using EconoMode on page 56 A combination of faded and smeared defects may indicate that the cartridge nee
10. Do not tip the cartridge on end or it might leak Continued on next page Chapter 3 Printer Tips and Maintenance 71 72 Chapter 3 Printer Tips and Maintenance Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 4 Reinsert the toner cartridge into the printer and close the top cover If the print remains light install a new toner cartridge Follow the instructions provided with the new toner cartridge EN Cleaning the Printer CAUTION Note AoBDCC AoBbICC AaBbCe AobBbCe AGBoCG AOBDCC ABO AGB os AGB le AadBbcc EN To maintain print quality follow the cleaning procedures on the following pages every time the toner cartridge is changed or whenever print quality problems occur As much as possible keep the printer free from dust and debris Clean the outside of the printer with a lightly water dampened cloth o Clean the inside with a dry lint free cloth Do not use ammonia based cleaners on or around the printer While cleaning the printer be careful not to touch the transfer roller located underneath the toner cartridge Skin oils on the roller can cause print quality problems Using the Printer Cleaning Processes During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such a
11. Readme file for additional release information Chapter 1 Printer Basics 13 Note What other software is available to me See Printer Software on page 4 for descriptions of the optional printing system software available for installation Check the ReadMe file provided on the compact disc for additional software included and supported languages The most recent drivers additional drivers and other software are available from the Internet and other sources If you do not have access to the Internet see the HP Support pages at the front of this user guide to obtain the most recent software How do I remove the printing software In Windows after installation the Uninstall icon in the HP LaserJet program group allows you to select and remove any or all of the Windows HP printing system components Starting the Uninstaller 1 In the HP LaserJet Program Group double click the Uninstall icon Click Next Select the HP printing system components you want to uninstall Click OK Follow the prompts of O mm 14 Chapter 1 Printer Basics EN Control Panel EN Job Cancel Button Attention Light Ready Light Go Light and Button Button Usage The printer has two buttons JOB CANCEL and Go Job Cancel Press JOB CANCEL to cancel a job the printer is currently printing The control panel lights will cycle while the print job is cleared from both the printer and the computer and then return t
12. Sound Power Printing LoAm 55dB A LoAm 48dB A Lwag 6 2 bels A Power Save In this mode the printer is essentially quiet See Printer Features on page 2 for additional performance and features specifications 130 Appendix A Specifications EN FCC Regulations Note EN This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eguipment generates uses and can radiate radio freguency energy If this eguipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation the presence of interference can be determined by turning the equipment off and on If this equipment does cause harmful interference to radio or television communications the user is encouraged to try to correct the interference by one or more of the following measures o Reorient or relocate the receiving antenna Increase distance between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio television technician Any changes or modifications to the printer that are not expressly approve
13. lectromagn tiques CEM LED Safety The infrared port on the front panel of this printer is classified as a Class 1 LED Light Emitting Diode device according to International Standard IEC 825 1 EN 60825 1 This device is not considered harmful but the following precautions are recommended Ifthe printer requires service contact an authorized HP service center Do not attempt to make any adjustments of the printer Avoid direct eye exposure to the infrared LED beam Be aware that the beam is invisible light and cannot be seen Do not attempt to view the infrared LED beam with any type of optical device 136 Appendix A Specifications EN EN VCCI Statement Japan COs ANA SEA lika VCCI DREE NAK Alii COMBS KECIL KANU TIT TOES VAPSLE YA 239885488 TEL C Rs Dc FE IL ah FT Wy BORIS Ch CIEL ORY ROL TFA Korean EMI Statement ABA erui BA 17h o 7 2 2 HASSLE MAFYA Te AABN FANGAMT EE mc ASAN MSS SS Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 2100 laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisu
14. 10 pages per minute cannot be exceeded even when more memory is added Reduce the complexity of the page or try adjusting the print quality settings If this problem occurs frequently add memory to the printer Pages print but are totally blank The sealing tape may still be in the toner cartridge The file may have blank pages 80 Chapter 4 Problem Solving Remove the toner cartridge and pull out the sealing tape Re install the toner cartridge Check the printer by pressing GO to print a demo page Check file to make sure that it does not contain blank pages EN Troubleshooting General Printing Problems continued Symptom Possible Cause Solution The printer prints but the text is wrong garbled or incomplete The parallel cable is loose or defective The printer is on a network or sharing device and is not receiving a clear signal The wrong driver was selected in the software The software application is malfunctioning The operating system is malfunctioning Disconnect the parallel cable and reconnect it Try a print job you know works If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new IEEE 1284 compliant cable or a LocalTalk cable Mac Disconnect the printer from the network and attach it directly to a computer with a parallel cable Print a job that you know works If it prints properly c
15. 122 PS drivers function 6 purchasing paper 28 Q quality printer toner cartridge 71 quality printing guidelines for 142 R redistributing toner 71 Remote Control Panel accessing 12 renaming the printer 113 repacking the printer 118 S sales and service offices 124 selecting alternate PPD 113 self test page see configuration page service agreements 120 Setup driver only 7 software drivers 7 help for drivers 6 HP FontSmart installing 7 HP JetSend installing 9 HP LaserJet Utility for Macintosh 11 included with printer 4 Macintosh 11 Macintosh printer drivers 11 Windows 6 7 Solaris 7 special pages cleaning process 84 configuration page 84 demo page 84 font list 84 specifications envelopes 145 labels 148 paper size 140 transparencies 149 Status Messages Attention 18 Continuable Error 19 Data 17 Fatal Error 19 Manual Feed with Pause 17 Paper out 18 Paper out requested tray 18 processing 17 Ready 16 Startup 16 stopping a print job 43 Sun OS 7 supplementary documentation ordering 25 supplies ordering 23 25 support 117 switching printer languages 6 T toner cartridge 70 cleaning 73 ordering 23 recycling 70 warranty 123 toner cleaning 73 toner smearing on page 94 transfer roller 73 transparencies printing on 38 specifications 149 Tray 1 capacity 31 loading 31 media sizes 29 media types 29 opening 31 paper sizes 140 Tray 2 changing paper sizes 33 media sizes 30 paper si
16. 2 Printing Tasks 63 REt continued Printer Driver Procedure Windows 9x PS Macintosh LaserWriter 8 3 Macintosh LaserWriter 8 4 and higher 64 Chapter 2 Printing Tasks 1 Access the printer driver 2 From the Device Options tab select the desired Resolution Enhancement option from the Printer Features drop down list 3 Select the desired Resolution Enhancement option in the Change setting for Resolution Enhancement drop down list 4 Click OK 1 Select Print from the File menu Click Options In the Print Options dialog select the desired Resolution Enhancement setting 4 Click OK 1 Select Print from the File menu 2 Click the pop up for print options and select Resolution Options 3 In the Resolution Options dialog box select the desired Resolution Enhancement setting 4 Click Print EN Restoring Default Printer Driver Settings Restoring Defaults Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x 2 In the Quick Sets box click Defaults PCL 6 1 Click the Start button point to Settings then click Windows NT 4 0 Printers Right click the printer icon and choose Document Defaults 2 In the Quick Sets box click Defaults Windows 9x PS 1 Access the printer driver 2 Click the Restore Defaults button for each tab where you want to restore default settings Windows NT 4 0 PS The Windows NT 4 0 PS printer driv
17. Las Rozas Madrid Phone 34 1 626 1600 Fax 34 1 626 1830 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista Phone 46 8 444 2000 Fax 46 8 444 2666 Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Z rich Phone 41 084 880 11 11 Fax 41 1 753 7700 Warranty Support 0800 55 5353 Taiwan Hewlett Packard Taiwan Ltd 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 02 717 0055 FAX 886 02 514 0276 Hardware Repair Center call North 886 02 717 9673 Central 886 04 327 0153 South 886 080 733 733 Extended Warranty Support Contact Phone 886 02 714 8882 Thailand Hewlett Packard Thailand Ltd 23 25 f Vibulthani Tower II 2199 Rama 4 Rd Klongton Klintoey Bangkok 10110 Thailand Phone 66 2 666 3900 34 Fax 66 2 666 3935 37 Hardware Repair Center and Extended Warranty Support Contact Phone 66 2 661 3900 ext 6001 6002 Customer Information Center Phone 66 2 661 3900 ext 3211 Fax 66 2 661 3943 Turkey Hewlett Packard Company Bilgisayar Ve l m Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat 12 80220 Sisli Istanbul Phone 90 212 224 5925 Fax 90 212 224 5939 United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Phone 44 134 436 9222 Fax 44 134 436 3344 Venezuela Hewlett Packard de Venezuela S A Los Ruices Norte 3A
18. Toner cartridge missing Paper jam lt After the cause of the problem has been addressed pressing the Go button will cause the printer to attempt to recover from the cause of the error If there is a paper jam the printer will attempt to clear the jam If the printer is unsuccessful it will continue to display the Attention message until the cause is remedied Pressing the JOB CANCEL button will cancel the print job and the printer will return to Ready unless there is a paper jam still in the printer See Clearing Paper Jams on page 85 Continuable Error An error has occurred that has caused the printer to halt the current print job Pressing the Go button causes the printer to attempt to recover from the error and print whatever data it can If the attempt to A recover from the error is successful the Ready light will blink while U r3 the printer completes the job If the printer cannot recover it will display the Continuable Error message Pressing the JOB CANCEL button will cancel the print job and the printer will return to ready if the cause of the error has been fixed Pressing the Go and JOB CANCEL buttons simultaneously and then releasing the buttons will cause the printer to display a secondary light pattern that will indicate the error code corresponding to the current error condition See Continuable Error on page 102 100 Chapter 4 Problem Solving EN EN Service Error An error has
19. Transversal Edificio Segre Caracas 1071 Phone 58 2 239 4244 Fax 58 2 239 3080 Chapter 5 Service and Support 127 128 Chapter 5 Service and Support EN Specifications Printer Specifications HP LaserJet 2100 with HP LaserJet 2100 Optional Tray 3 Height 230 mm 9 in 309 mm 12 2 in Width 406 mm 15 9 in 406 mm 15 9 in Depth body 420 mm 16 5 in 420 mm 16 5 in Weight with toner cartridge 11 5 kg 25 4 Ibs 14 4 kg 31 7 lbs 100 127V 10 220 240V 10 Electrical Specifications 50 60Hz 2Hz 50 60 Hz 2Hz Power Consumption typical During printing 225 W During printing 225 W for HP LaserJet 2100 Series average average Printers During standby 12 W instant During standby 14 W instant power save power save During power save mode 12 W During power save mode 14 W During off mode OW During off mode OW Minimum recommended circuit 5 Amps 2 5 Amps capacity EN Appendix A Specifications 129 WARNING Power requirements are based on the region where the printer is sold Do not convert operating voltages This may damage the printer and void the product warranty Environmental Specifications Operating Printing Storage Standby Temperature 15 to 32 5 C 20 to 40 C printer and toner cartridge 59 to 89 F 4 to 104 F Relative humidity 10 to 80 10 to 90 Acoustic Emissions Per ISO 9296 HP LaserJet 2100 at 10 ppm Operator Position Bystander 1m
20. current job One or two pages may print as the printer clears the print job The printer will return to the ready state after the job has been canceled Data The Ready light is blinking and the Go light is on Data is in the printer memory waiting to be printed Pressing the Go button prints from Tray 1 or from another tray if Tray 1 is empty and the paper size is supported in the other Tray Pressing the JOB CANCEL button cancels the current job and the printer returns to ready Manual Feed with Pause The Go light is blinking Pressing the Go button prints from Tray 1 or from another tray if Tray 1 is empty Pressing the JOB CANCEL button cancels the current job and the printer returns to ready Chapter 1 Printer Basics 17 e ORO Orr CB O Paper Out The attention light is on The printer is out of paper The attention light will stay on until paper is added Pressing the Go or JoB CANCEL button has no effect Paper Out requested tray The Go light is on The requested tray is out of paper Adding paper to the requested tray causes the printer to start the print job from that tray Pressing the Go button prints from another tray Pressing the JOB CANCEL button cancels the current job Attention The printer requires attention for one of the following circumstances door open toner cartridge missing paper jam Pressing the Go button causes the printer to
21. grain and moisture content are important factors affecting printer performance and output quality Paper that does not meet the guidelines outlined in this manual can cause the following problems Poor print quality o Increased paper jams Premature wear on the printer requiring repair Some paper may meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of paper make sure the paper meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide For ordering information see page 25 Always test paper before buying large quantities Using paper that does not meet HP specifications may cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Appendix B Media Specifications 139 Supported Sizes of Paper Tray 1 Dimensions Weight Capacity Minimum Size 76 by 127 mm custom 3 by Sin 60 to 163 g m Bond 100 sheets of 80 g m Maximum Size 216 by 356 mm 16 to 43 Ib Bond 20 Ib paper custom 8 5 by 14 in Transparency Thickness 75 typical 10 to 14 mm 0 0039 to 0 0055 in Same as minimum and Labels maximum paper sizes Thickness 50 typical
22. in an unopened package is approximately 2 5 years The shelf life of a cartridge in an opened package is approximately 6 months To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage an HP LaserJet 2100 toner cartridge lasts an average of 5 000 pages This assumes the print density is set to 3 and EconoMode is off These are the default settings Recycling Toner Cartridges To install a new HP toner cartridge and recycle the used cartridge follow the instructions included in the new toner cartridge box See HP Toner Cartridges on page 133 70 Chapter 3 Printer Tips and Maintenance EN Redistributing the Toner EN When toner is low faded or light areas may appear on a printed page You may be able to temporarily improve print quality by redistributing the toner The following procedure may allow you to finish the current print job before replacing the toner cartridge 1 Openthe top cover 2 Remove the toner cartridge from the printer WARNING Avoid reaching too far into the printer The adjacent fusing area may be hot CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes 3 Rotate the toner cartridge and gently shake from side to side to redistribute the toner
23. listed above 10 to 14 mm 0 0039 to 0 0055 in Envelopes Up to 90 g m 16 24 Ip up to 10 a The printer supports a wide range of media sizes Check the printer software for supported sizes See Printing on Custom Sized Media or Cardstock on page 39 b Capacity may vary depending on media weight and thickness and environmental conditions c Smoothness 100 to 250 Sheffield Note You may experience some paper jams when using any media with a length less 178 mm 7 in This may be caused by paper that has been effected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly Please refer to Printing and Paper Storage Environment on page 144 140 Appendix B Media Specifications EN Tray 2 or Tray 3 Dimensions Weight Capacity Letter 8 5 by 11 in 216 by 279 mm A4 210 by 297 mm 8 3 by 11 7 in Executive 7 3 by 10 5 in 191 by 267 mm Legal 8 5 by 14 in 216 by 356 mm B5 ISO 176 by 250 mm 6 9 by 9 9 in B5 JIS 182 by 257 mm 7 2 by 10 in A5 148 by 210 mm 5 8 by 8 2 in 8 5 x 13in 216 by 330 mm 8 5 by 13 in 16 to 28 Ib Bond 250 sheets of 20 Ib 60 to 105 g m Bond 80 g m paper EN a The printer supports a wide range of media sizes See Printing on Custom Sized Media or Cardstock on page 39 b Capacity may vary depending on media weight and thickness and environ
24. make sure that the HP LaserJet 2100 is selected Check the software s printer selection menu to make sure it is accessing the correct port If the computer has more than one parallel port make sure the printer is attached to the correct one Disconnect the printer from the network and attach it directly to a computer with a parallel cable Print a job you know works If it prints properly check with your network administrator If no lights are on check the power cord connections Check the power switch Check the power source EN Troubleshooting General Printing Problems continued Symptom Possible Cause Solution The printer does not respond when print is selected in the software The printer is malfunctioning Check the lights on the printer to determine if the printer is indicating an error The Attention light stays on The printer is out of paper Paper trays are installed incorrectly Add paper to the printer Make sure that Tray 2 or optional Tray 3 are pushed in all the way The Attention light is blinking EN The top cover of the printer is open The toner cartridge is missing or not installed correctly There is a paper jam in the printer Close the top cover securely Make sure the toner cartridge is installed Try removing the cartridge and re installing it See Clearing Paper Jams on page 85 Chapter 4 Problem Solving 83 Printing
25. may not print any of the job If the Data middle light is on press JOB CANCEL to clear the printer memory Position the device within the range of operation and print the job again The IR status light turns off during transmission The connection may have been broken 98 Chapter 4 Problem Solving If the Data middle light is on press JOB CANCEL to clear the printer memory Position the device within the range of operation and print the job again EN Troubleshooting Error Messages When the printer experiences an error the control panel will indicate the error message by five light patterns Find the light pattern below that matches the printer light pattern and follow the recommendations to troubleshoot the error Some error messages will signal a secondary light message that will indicate what type of error is occurring See Secondary Light Patterns on page 102 Note Common status light patterns are described on page 16 pa a A za O za 555454 Paper Out Attention Continuable Service Accessory Error Error Error EN 7 Off On Blinking Paper Out The printer is out of paper in the requested tray Filling the trays with paper will cancel this message and allow you to continue with the print job Am OM EN Chapter 4 Problem Solving 99 Attention There are three possible causes that will display the Attention light pattern A 2 o Door open
26. must be uppercase The following escape sequence string would be sent to the printer to select legal paper landscape orientation and 8 lines per inch amp 3A amp 10 amp 8D The following escape sequence sends the same printer commands by combining them into a shorter sequence amp I 3a108D Entering Escape Characters Printer commands always begin with the escape character The following table shows how the escape character can be entered from various DOS software applications DOS Software Application Entry What Appears Lotus 1 2 3 Type 1027 027 WordPerfect for DOS Type lt 27 gt lt 27 gt MS DOS Edit Hold down Ctrl P and press Esc MS DOS Edlin Hold down Ctrl V release then press 1 160 Appendix D Printer Commands EN Selecting PCL Fonts PCL printer commands for selecting fonts can be found on the PCL Font List A sample section is shown below Notice the two variable boxes for symbol set and point size Univers Medium Scale esc lt esc gt s1p H v0s0b4148T These variables must be filled in or the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the table on page 161 Note Fonts are either fixed or proportional in spacing The printer contains both fixed fonts Courier Letter Gothic and Lineprinter and proportional fonts
27. other members is available on CompuServe s HP User s forums GO HP or call 1 800 524 3388 and ask for representative 51 to subscribe CompuServe is also available in the U K France Belgium Switzerland Germany and Austria Obtaining software utilities drivers and electronic Information for U S and Canada Phone Mail 805 257 5565 Hewlett Packard Co Fax P O Box 1754 Greeley CO 80632 257 6866 i 805 257 6 USA For Asia Pacific countries For Australia New Zealand and India For European English Contact Mentor Media at 65 740 4477 Hong Kong Indonesia Philippines Malaysia or Singapore For Korea call 82 2 3270 0805 or 82 2 3270 0893 For Australia and New Zealand call 61 2 565 6099 For India call 91 11 682 6035 For U K call 44 142 986 5511 For Ireland and outside U K call 44 142 986 5511 HP direct ordering for accessories or supplies HP Support Assistant compact disc Call 1 800 538 8787 U S or 1 800 387 3154 Canada This support tool offers a comprehensive online information system designed to provide technical and product information on HP products To subscribe to this guarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong Indonesia Malaysia or Singapore call Mentor Media at 65 740 4477 EN HP Support continued HP Service Information To locate HP Authorized Dealers call
28. page 144 Appendix B Media Specifications 145 Envelopes with Double Side Seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style may be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Correct Incorrect Envelopes with Adhesive Strips or Flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and may even damage the fuser 146 Appendix B Media Specifications EN Note EN Envelope Margins The following gives typical address margins for a commercial 10 or DL envelope Type of Address Top Margin Left Margin Return address 15 mm 0 6 in 15 mm 0 6 in Delivery address 51 mm 2 in 89 mm 3 5 in For the best print quality position margins no closer than 15 mm 0 6 in from the edges of the envelope Avoid printing over the area where the envelope s seams meet Envelope Storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope may wrinkle during printing See Printing on Envelopes on page 35 Appendix B Media Specifications 147 Labels CAUTION To avoid damaging
29. sides of the page with the binding on the long edge Short edge duplexing prints the page with the binding on the short edge Long edge binding Print the second side from Tray 1 making sure the printed side is facing down with the top edge toward the printer Short edge binding Print the second side from Tray 1 making sure the printed side is facing down with the bottom edge toward the printer Chapter 2 Printing Tasks 41 Printing on Special Media Letterhead or Preprinted Forms Orientation Tray 1 letterhead orientation print side up top edge toward the printer Tray 2 or optional Tray 3 letterhead orientation print side down top edge toward you 42 Chapter 2 Printing Tasks EN Canceling a Print Job A print job can be stopped from a software application a print queue or the JOB CANCEL button Ifthe printer has not started printing first try to cancel the job within the software application that sent the print job Ifthe print job is waiting in a print queue or print spooler such as the Print Manager in Windows 3 1 or Print Monitor in Mac delete the job there Ifthe print job is already printing press the printer JOB CANCEL button The printer will finish printing any pages that are already moving through the printer and delete the rest of the print job If the control panel status lights continue to cycle after a job has been canceled the computer is still sending the job to the printer E
30. tja 1 c H 1146 Budapest Phone 36 1 343 0550 Fax 36 1 122 3692 Hardware Repair Center Phone 36 1 343 0312 Customer Information Center Phone 36 1 343 0310 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone 91 11 647 2311 Fax 91 11 646 1117 Hardware Repair Center and Extended Warranty Support Phone 91 11 642 5073 91 11 682 6042 Italy Hewlett Packard Italiana SpA Via Giuseppe di Vittorio 9 Cernusco Sul Naviglio 1 20063 Milano Phone 39 2 921 21 Fax 39 2 921 04473 Chapter 5 Service and Support 125 Japan Hewlett Packard Japan Ltd 3 29 21 Takaido higashi Suginami ku Tokyo 168 Phone 81 3 3335 8333 Fax 81 3 3335 8338 Hardware Repair Center Phone 81 4 7355 6660 Fax 81 4 7352 1848 Korea Hewlett Packard Korea 25 12 Yoido dong Youngdeungpo ku Seoul 150 010 Phone 82 2 769 0114 Fax 82 2 784 7084 Hardware Repair Center Phone 82 2 3270 0700 82 2 707 2174 DeskJet 82 2 3270 0710 Hardware Extended Warranty Support Phone 82 2 3770 0365 Bench 82 2 769 0500 Onsite Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 USA Phone 1 305 267 4220 M xico Hewlett Packard de M xico S A de C V Prolongaci n Reforma No 700 Lomas de Santa Fe 01210 M xico D F Phone 01 800 22147 Outside Mexico City Phone 01 80
31. wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes 144 Appendix B Media Specifications EN Envelopes Note EN Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components Weight The weight of the envelope paper should not exceed 105 g m 24 Ib or jamming may occur Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer o Size You should use only envelopes within the following size ranges Minimum Maximum Tray 1 76 by 127 mm 216 by 356 mm 8 by 5 in 8 5 by 14 in Use only Tray 1 to print envelopes You may experience some paper jams when using any media with a length less 178 mm 7 in This may be caused by paper that has been effected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly Please refer to Printing and Paper Storage Environment on
32. 0 90529 Middle East Africa ISB HP Response Center Hewlett Packard S A Rue de Veyrot 39 P O Box 364 CH 1217 Meyrin Geneva Switzerland Phone 41 22 780 4111 126 Chapter 5 Service and Support Netherlands Hewlett Packard Nederland BV Startbaan 16 NL 1187 XR Amstelveen Postbox 667 NL 1180 AR Amstelveen Phone 31 020 606 87 51 Fax 31 020 547 7755 New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street P O Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support Phone 64 9 0800 733547 Customer Information Center Phone 64 9 0800 651651 Norway Hewlett Packard Norge A S Postboks 60 Skayen Drammensveien 169 N 0212 Oslo Phone 47 2273 5600 Fax 47 2273 5610 Poland Hewlett Packard Polska Al Jerozolimskic 181 02 222 Warszawa Phone 48 22 608 7700 Fax 48 22 608 7600 Russia AO Hewlett Packard Business Complex Building 2 129223 Moskva Prospekt Mira VVC Phone 7 95 928 6885 Fax 7 95 974 7829 EN EN Singapore Hewlett Packard Singapore Sales Pte Ltd 450 Alexandra Road Singapore 119960 Phone 65 275 3888 Fax 65 275 6839Hardware Repair Center and Customer Information Center Phone 65 272 5300 Extended Warranty Support Phone 65 272 5333 Spain Hewlett Packard Espa ola S A Carretera de la Corufia km 16 500 E 28230
33. 1 800 243 9816 U S or 1 800 387 3867 Canada HP Service Agreements Extended Service 1 800 446 0522 Call 1 800 835 4747 U S or 1 800 268 1221 Canada HP FIRST HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product Call from any touch tone phone and request up to three documents per call These documents will be sent to the fax of your choice Australia Austria Belgium Dutch Belgium French Canada China Denmark English outside of U K Finland France Germany Hong Kong Hungary India Indonesia Italy Japan 61 0 3 9272 2627 0660 8218 0800 1 1906 0800 1 7043 1 800 333 1917 86 0 10 6505 5280 800 10453 431 20 681 5792 800 13134 0800 905900 0130 810061 852 2506 2422 36 1 252 4647 91 0 11 682 6031 62 0 21 352 2044 1678 59020 481 0 3 3335 8622 Korea Malaysia Netherlands New Zealand Norway Portugal Philippines Singapore Spain Sweden Switzerland German Switzerland French Taiwan Thailand United Kingdom United States 82 0 02 769 0543 60 0 3 298 2478 0800 0222420 64 0 09 356 6642 800 11319 05 05 313342 465 275 7251 465 275 7251 900 993123 020 79 5743 0800 551527 0800 551526 886 2 719 5589 66 0 2 661 3511 0800 960271 1 800 333 1917 EN Customer Support Worldwide Customer Support and Product Repair Assistance for the U S a
34. 1 Printer Basics 11 Note DOS Installation DOS Remote Control Panel 1 Place the compact disc in the CD ROM drive 2 From the DOS prompt type x where x is the drive letter of the CD ROM drive and press Enter 3 Change to the appropriate language directory for example c v english 4 Type install and press Enter If DOS applications are going to be used with the printer and the DOS Remote Control Panel was not installed the AUTOEXEC BAT file needs to be modified to prevent communication timeout errors To modify the AUTOEXEC BAT file use any DOS editor or any word processing program that edits ASCII text files and follow the instructions below For DOS versions 4 0 and later add MODE LPT1 B For DOS versions earlier than 4 0 add MODE LPT1 P The preceding examples assume you are using printer port LPT1 If you are using LPT2 or LPT3 replace LPT1 in the preceding examples with the appropriate printer port number Using the Remote Control Panel The Remote Control Panel RCP enables you to change printer settings if the DOS software application does not support the printer feature you want to use To start the RCP from DOS follow these steps 1 Make sure that the RCP is in the computer s path statement This can be checked by typing PATH at a DOS prompt at the root directory and pressing Enter If the Remote Control Panel directory is not in the path statement change to th
35. 8 Chapter 2 Printing Tasks To use an existing watermark 1 Access the printer driver 2 From the Device Options tab click on each desired Watermark option Watermark Watermark Font Watermark Size Watermark Angle Watermark Style and Print Watermark and select the desired setting for each option 3 Click OK To stop printing the watermark click Watermark and select none in the Change Watermark Setting box The Windows 9x PS printer driver does not support user defined watermarks If you want to create a watermark use the HP PCL 6 printer driver 1 Select Page Setup from the File menu 2 Select Options Click the pop up for each desired watermark option and select the desired setting 4 Click OK To stop printing watermarks select None or Printer s default from the Watermark Overlay pop up EN EN Watermarks continued Printer Driver Procedure Macintosh 1 Select Page Setup from the File menu LaserWriter 8 4 and lick th higher Click the pop up and select Watermark Overlay Click on each desired watermark option and select the desired setting To use your own text type text in the custom text box 4 Click print To stop printing watermarks select None in the layer option Chapter 2 Printing Tasks 49 Printing Multiple Pages on One Sheet of Paper N up Printing You can select the number of pages you want to print on a single sheet of paper If you choose to
36. CG Times Arial9 Times New Roman and others Fixed spaced fonts are generally used in applications such as spreadsheets and databases where it is important for columns to line up vertically Proportional spaced fonts are generally used in text and word processing applications Common PCL Printer Commands Function Command Options Job Control Commands Reset E n a Number of Copies AA 1 to 999 EN Appendix D Printer Commands 161 Common PCL Printer Commands continued Function Command Options Page Control Commands Paper Source amp l Paper Size amp A Orientation amp 0 Top Margin 6 Text Length bottom margin amp Left Margin Sat Right Margin Sa HM Horizontal Motion Index amp k H 162 Appendix D Printer Commands 0 prints or ejects current page 1 Tray 2 2 manual feed paper 3 manual feed envelope 4 Tray 1 5 Tray 3 7 auto select 1 Executive 2 Letter 3 Legal 4 A5 5 A4 6 B5 JIS 8 8 5X13 9 B5 ISO 71 Postcard single size 72 Postcard round trip 80 Monarch 81 Commercial 10 90 DL 91 International C5 100 B5 101 Custom 0 Portrait 1 Landscape 2 Reverse Portrait 3 Reverse Landscape number of lines number of lines from top margin column number column number from left margin 1 120 inch increments compresses print horizontally EN Common PCL Printer Com
37. EC BAT file and looking for the statement Set Temp The name after this statement is the temp directory It is usually C Nt emp by default but can be redefined Refer to Microsoft Windows 3 x 9x or NT 4 0 documentation that came with your PC for further information on Windows error messages Chapter 4 Problem Solving 109 Common Macintosh Problems Macintosh Problems Symptom Possible Cause Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser correctly Solution The LaserWriter driver should be present as a part of the Mac OS Make sure that the LaserWriter driver is in the Extensions folder within the systems folder If not install the LaserWriter driver component from the installation CD Make sure you are using a high quality cable Make sure the printer is on the correct network Select the Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network Printer name does not appear in the Select a PostScript Printer box in the Chooser 110 Chapter 4 Problem Solving Make sure the cables are connected correctly the printer is on and the Ready front light is on Make sure the correct printer driver has been selected in the Chooser If the printer resides on a network with multiple zones make sure the correct zone is selected in the AppleTalk Zones box in the Chooser EN Macintosh
38. Problems continued Symptom Possible Cause Solution Make sure the printer has been chosen in the Chooser by printing a self test Simultaneously press GO and JOB CANCEL Check the AppleTalk name of the printer displayed on the self test page Make sure AppleTalk is on The button next to Active is selected in the Chooser You may need to restart the computer to activate the change The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser Reinstall the printer software See Macintosh Installation on page 10 Select an alternate PPD Printing Errors A print job was not sent to Another printer with the Rename the printer using the your desired printer same or similar name HP LaserJet Utility making sure that may have received your all devices have unique names print job You cannot use the Background Printing has LaserWriter 8 3 computer while the printer not been selected is printing EN Turn Background Printing on in the Chooser Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer LaserWriter 8 4 and higher Turn Background Printing on by selecting File Print Desktop and Background Printing Chapter 4 Problem Solving 111 Macintosh Problems continued Symptom Possible Cause Solution An encapsu
39. Script Level 2 Emulation PS DIMM adds PS printing Factory installed on the 2100 M and 2100 TN PCL Printer Language and Fonts Fast printing performance built in Intellifont and TrueType scaling technologies built in HP GL 2 vector graphics and advanced imaging capabilities are benefits of the PCL 6 printer language This also includes 45 scalable TrueType fonts and one bitmapped Line Printer Font PS Language and Fonts The HP LaserJet 2100 M and 2100 TN printers include the HP PS Level 2 printer language emulation with 35 built in PS language fonts 2 Chapter 1 Printer Basics EN Automatic Language Switching When optional printer languages such as PS emulation are installed the printer automatically determines and switches to the appropriate language for the print job Wireless Infrared Printing Fast infrared IR printing when printing from an IrDA compliant device such as a laptop notebook computer or a Personal Digital Assistant PDA JetSend IR enabled devices can also use the IR port Interface Connections Networking Bidirectional ECP type B parallel port IEEE 1284 compliant LocalTalk port EIO Slot Wireless Infrared port IrDA compliant The printer provides an EIO Slot for HP JetDirect 600 N print servers for fast and easy connectivity Use in Workgroups to provide flexibility fast printing through the network and remote management Enhanced Memory and Memory Expansio
40. Special Pages There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer Demo Page To print the demo page press the Go button when the printer is ready Configuration Page The configuration page lists many of the current settings and properties of the printer To print the configuration page press and release the Go and JoB CANCEL buttons simultaneously when the printer is ready If you have an EIO card installed a second page will print listing all of the EIO information Cleaning Process The printer has two cleaning processes Engine and Toner Cartridge cleaning These clean internal areas including the paper path and the toner cartridge The Engine cleaning process produces a blank page that should be discarded See Using the Printer Cleaning Processes on page 73 Font List To print a font list use either HP FontSmart Windows or the HP LaserJet Utility Macintosh 84 Chapter 4 Problem Solving EN Clearing Paper Jams Note EN Occasionally paper can become jammed during a print job Some of the causes include Paper trays loaded improperly or overfilled Tray 2 or optional Tray 3 is removed during a print job Top cover is opened during a print job e Media that does not meet HP specifications is used See Media Specifications on page 139 Media that is outside of the supported size range is used See Media S
41. Start menu and type x setup in the Open box where x is the drive letter for the CD ROM drive Then follow the remaining installation instructions Windows 3 x Place the compact disc in the CD ROM drive From the File menu select Run Type x setup where x is the drive letter of your CD ROM drive Follow the on screen instructions If you don t have a CD ROM drive see page 13 for instructions 2 Select installation type The installer provides three options for software installation Typical recommended method This option loads printer drivers screen fonts HP FontSmart an uninstaller and a configuration utility that will allow you to control all printing aspects Minimal for laptops and minimal installation This option loads only the required printer driver and screen fonts Custom for experienced users and network administrators This option allows you to choose which components will be installed The installation program will prompt you to select the software items you wish to install You must install at least one printer driver to use your printer Chapter 1 Printer Basics 5 3 Register your printer with HP If you have access to the World Wide Web please take a moment to complete the registration for your HP LaserJet 2100 at the following website http Www hp com go lj2100 register This will help Hewlett Packard better provide support for your printer After regis
42. ab click Custom then Details In the Print Quality Details window select the desired resolution setting 4 Click OK Windows 9x PS 1 Access the printer driver 2 From the Graphics tab select the desired resolution setting 3 Click OK 58 Chapter 2 Printing Tasks EN Choosing Print Guality Settings continued Printer Driver Procedure Windows NT 4 0 PS 1 Access the printer driver 2 From the Advanced tab click Graphics to expand its subentries Click Resolution Select the desired Resolution option in the Change Resolution Setting box 1200 is the same as best quality in the PCL 6 printer driver 5 Click OK Macintosh 1 Select Print from the File menu LaserWriter 8 3 Click Options In the Print Options dialog select the desired Print Resolution setting 4 Click OK Macintosh 1 Select Print from the File menu mum 8 4 and 2 Click the pop up for print options and select igher Resolution Options 3 In the Resolution Options dialog box select the desired setting 4 Click Print Chapter 2 Printing Tasks 59 Using Reduce Enlarge Options Reduce Enlarge options allow you to scale your document to a percent of its normal size You can also choose to scale your document to fit on letter or A4 size paper Reduce Enlarge Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x 2 From the Effects tab type the percentage by which you want to red
43. age If you get any toner on your clothes wash them in cold water because hot water will set the toner into the fabric 1 Openthe top cover and remove the toner cartridge Open the rear output bin Note It is necessary to open the top cover in order to release the rear output gearing for easy paper removal 2 Ifthe leading edge of the paper is not visible or barely visible in the cartridge area carefully pull the leading edge out of the printer from the rear output opening using both hands Carefully remove the rest of the jammed paper from the printer 3 the paper is almost completely visible from the top output bin pull the remaining paper carefully out of the printer 4 Re install the toner cartridge Close the top cover and the rear output bin Note If the Attention light does not go out there is still jammed paper inside the printer Check the paper feed and the toner cartridge areas for paper jams Chapter 4 Problem Solving 89 Paper Jam Removing Torn Pieces of Paper Sometimes a piece of jammed paper can tear when being removed Use the following procedure to remove any small pieces of paper left in the printer 1 Make sure the toner cartridge is installed the top cover is closed and Tray 2 and optional Tray 3 if installed are completely pushed into the printer 2 Turn the printer off and then back on As the printer restarts the rollers will advance the piece s of paper 3 Openthe top c
44. ance contract number O Purchase order number Except for contract and warranty service a purchase order number and or authorized signature must accompany any request for service If standard repair prices do not apply a minimum purchase order is required Standard repair prices can be obtained by contacting an HP authorized Repair Center Authorized signature Phone Billing address Special billing instructions EN Chapter 5 Service and Support 119 HP Maintenance Agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services vary by area Check with your local HP dealer to determine the services available to you On Site Service Agreements To provide you with the level of support best suited to your needs HP has on site service agreements with three response times Priority On Site Service This agreement provides 4 hour service response to your site for calls made during normal HP business hours Next Day On Site Service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges Weekly Volume On Site Service This agreement provides scheduled weekly on site visits for organizations with many HP products This agr
45. aper jam Use the rear output tray to reduce curl Donotprint on media smaller than 76 mm wide 3 in or 127 mm 5 in long o Set margins at least 6 4 mm 25 in away from the edges of the media in the software application See Appendix B starting on page 139 for media specifications Chapter 2 Printing Tasks 39 Printing on Both Sides of Media Manual Duplexing Print the first side of the media as you would normally Print the second side from Tray 1 making sure the printed side is facing down with the top edge toward the printer The PS Windows 9x and the Windows NT 4 0 printer driver as well as some software applications include odd pages and even pages printing To use this option flip down the rear output bin so that the paper will be stacked in the correct order Print the even pages first as you would normally Next put the stack with the blank side up top edge toward the printer in Tray 1 Close the rear bin and print the odd pages Note When the second side is printing you may experience a higher frequency of paper misfeeds paper jams and multi feeds Using the rear output bin may reduce these problems The print quality may be different on the second side of the media 40 Chapter 2 Printing Tasks EN EN Long and Short Edge Manual Duplexing There are two ways to manually duplex long edge or short edge binding Long edge manual duplexing prints your document on both
46. ark click none in the Watermarks drop down list To create or edit a watermark If you are running the printer driver from the server you need administrator rights to save new watermarks 1 e NO Quom Click the Start button point to Settings then click Printers Right click the printer icon and choose Document Defaults From the Effects tab click Edit In the Watermark Details window select the watermark you want to edit or click New Select the desired watermark options Click OK From the Effects tab click First Page Only if desired Click OK To stop printing the watermark click none in the Watermarks drop down list EN Chapter 2 Printing Tasks 47 Watermarks continued Printer Driver Procedure Windows NT 4 0 PS To use an existing watermark 1 Access the printer driver 2 From the Advanced tab click Document Options then Printer Features to expand their subentries 3 Click on each desired Watermark option Watermark Watermark Font Watermark Size Watermark Angle Watermark Style and Print Watermark and select the desired setting for each option 4 Click OK To stop printing the watermark click Watermark and select none in the Change Watermark Setting box The Windows NT 4 0 PS printer driver does not support user defined watermarks If you want to create a watermark use the HP PCL 6 printer driver Windows 9x PS Macintosh LaserWriter 8 3 4
47. attempt to clear the paper jam 18 Chapter 1 Printer Basics EN e One Oire A ZA O zz EN Continuable Error Pressing the Go button causes the printer to attempt to recover from the error and print whatever it can If the recovery is unsuccessful the printer will return to the continuable error state See Continuable Error on page 100 Service Error The printer has experienced an error and cannot recover All of the lights are on See Service Error on page 101 Accessory Error The printer has experienced an error and cannot recover All of the lights are blinking in unison See Accessory Error on page 101 Chapter 1 Printer Basics 19 Printing with the Infrared Port Wireless Printing The infrared IR port is located on the lower right corner of the printer This port is compliant with the specifications determined by the Infrared Data Association IrDA On the right side of the IR port is a status light that indicates when the port is active The IR port transmits data at speeds of up to 4 MB per second When the IR connection is established the IR status light comes on If the connection is broken or when the print job is complete the IR status light goes off IR Status Light IR Port To use the IR port you need the following A computer or Personal Digital Assistant PDA equipped with an IrDA compliant IR port An infrared port driver that allows printing from the computer to the
48. ce and you lock Tray 1 the printer will only draw from the remaining trays either Tray 2 or optional Tray 3 if it is installed You can still print from the locked tray but you must specify the source The feature will not allow you to lock all the trays One tray must be unlocked Tray Locking Printer Utility Procedure Windows 1 Run the HP LaserJet configuration utility or JetAdmin 2 From the Custom tab select the tray you wish to lock Macintosh 1 Run the HP LaserJet Utility 2 From the Settings Panel select Input Trays 3 Click on the tray you want to lock 68 Chapter 2 Printing Tasks EN EN Printer Tips and Maintenance Overview This chapter provides suggestions for high guality and economical printing It also lists special maintenance tasks for the toner cartridge and the printer o Managing the UltraPrecise Toner Cartridge o Redistributing the Toner Cleaning the Printer Using the Printer Cleaning Processes Chapter 3 Printer Tips and Maintenance 69 Managing the UltraPrecise Toner Cartridge CAUTION HP Policy on Non HP Toner Cartridges Hewlett Packard Company cannot recommend use of non HP toner cartridges either new refilled or remanufactured Because they are not HP products HP cannot influence their design or control their quality Toner Cartridge Storage Do not remove the toner cartridge from its package until you are ready to use it The shelf life of a cartridge
49. ces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 8 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 122 Chapter 5 Service and Support EN Limited Warranty for Toner Cartridge Life Note EN The warranty below applies to the toner cartridge that came with this printer HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted The warranty covers any defects or malfunctions in a new Hewlett Packard toner cartridge How long does the coverage last The coverage lasts until the HP toner is depleted at which time the warranty expires How do know when the HP toner is running out The HP toner is depleted when faded or light type appears on the printed page What will HP do HP will at HP s option either replace products which prove to be defective or refund the purchase price If possible please attach a printout sample illustrating what the defective cartridge is printing What does this warranty not cover The warranty does not cover cartridges which have been refilled are emptied are abused are misused or are tampered with in any way H
50. d by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules Appendix A Specifications 131 Environmental Product Stewardship Program Protecting the Environment Hewlett Packard Company is committed to providing guality products in an environmentally sound manner This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment This HP LaserJet printer eliminates Ozone Production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas O3 This HP LaserJet printer design reduces Energy Consumption Energy usage drops to as little as 12 W while in low power PowerSave mode Not only does this save natural resources but it also saves money without affecting the high performance of this printer This product qualifies for ENERGY STAR ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency Toner Consumption EconoMode uses significantly less toner which may extend the life of the toner cartridge Paper use You can request for a number of pages of your doc
51. d in some types of thermography Do not use raised or embossed letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second Paper Specifications Category Acid Content Specifications 5 5 pH to 8 0 pH Caliper 094 18 mm 3 0 7 0 mils Curl in Ream Cut Edge Conditions Flat within 5 mm 02 in Cut with sharp blades with no visible fray Fusing Compatibility Grain Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 1 second Long Grain Moisture Content 496 to 696 by weight Smoothness 100 250 Sheffield For complete paper specifications for all HP LaserJet printers see the HP LaserJet Printer Family Paper Specification Guide EN Appendix B Media Specifications 143 Printing and Paper Storage Environment Ideally the printing and paper storage environment should be at or near room temperature and not too dry or too humid Remember paper is hygroscopic it absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing s
52. dows message during installation reads File in Use Solution Ouit all software Remove all software from the StartUp Group then restart Windows Reinstall the printer drivers Error Message Error Writing to LPTx in Windows 9x Make sure the cables are connected correctly the printer is on and the Ready front light is on If bi directional communication is not turned on in the driver it will also cause this message Click on Start Settings Printers Right click on the HP LaserJet 2100 driver and select Properties Click on Details Port Settings Remove check from Check Port State before Printing box Click OK Click on Spool Settings Select Print Directly to Printer Click OK Try printing again Error Message General Protection Fault Exception OE Spool32 Ilegal Operation 108 Chapter 4 Problem Solving Close all other applications reboot Windows and try again Switch the printer driver If the HP LaserJet 2100 Series PCL 6 Driver is selected switch to another printer driver such as an HP LaserJet 2100 Series PCL 5e Driver or a Microsoft Driver EN Common Windows Problems continued Symptom Possible Cause Solution Error Message General Protection Fault Exception OE Spool32 Illegal Operation Continued EN Delete all temp files from the Temp sub directory You can determine the name of the directory by editing the AUTOEX
53. ds cleaning See Toner Cartridge Cleaning on page 73 Toner Specks The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Media Specifications on page 139 The transfer roller may be dirty See Internal Cleaning Procedure on page 75 The paper path may need cleaning See Engine Cleaning on page 73 Dropouts If faded areas generally rounded occur randomly on the page o A single sheet of paper may be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try paper from a different source See Media Specifications on page 139 The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper See Media Specifications on page 139 The toner cartridge may be defective See Vertical Repetitive Defects on page 95 f these steps do not correct the problem contact an HP authorized dealer or service representative Chapter 4 Problem Solving 93 aBbC aBbc aBbc aBbC aBbC AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ABDC AGRO AB Oc ACBL TO AaBbcc ABOT ART AaBbCc Vertical Lines If black or white vertical streaks appear on the page The photosensitive drum inside the toner cartridge has probably been scratched Install a new HP toner cartridge Gra
54. e default directory C NHPLJUTIL 2 Atthe DOS prompt type RCP and press Enter 3 For additional information select Help 12 Chapter 1 Printer Basics EN Software Installation Tips I do not have a CD ROM drive If you have access to another computer with a CD ROM drive you can use the MakeDisk utility in Windows to create the disks you need for the installation Follow the first step of the installation instructions and choose MakeDisk to create the disks If you have internet access you can download drivers from the World Wide Web or HP s FTP servers The driver web page is http www software hp com For non U S customers only Use the floppy disk s supplied with the printer to install the software If you do not have disks see HP Support in the front of this guide for ordering information How do access printer features Some printer features such as custom paper sizes and page orientation may be available through your application settings Use application settings if available because they override printer driver settings Access advanced printer features through your printer driver See Software Tasks on page 44 for instructions on using specific printer driver features What additional drivers and software upgrades are available to me The latest printer drivers and printing software for HP LaserJet printers are available on the World Wide Web http www software hp com Check the
55. e paper source Select the desired selection Click OK Macintosh LaserWriter 8 4 and higher 62 Chapter 2 Printing Tasks s wo N Select Print from the File menu Click the Paper Source pop up Select the desired source Click Print EN Using REt When REt Resolution Enhancement technology is on it refines the print guality of characters by smoothing out jagged edges that can occur on the angles and curves of a printed image Choose Off if graphics particularly scanned images are not printing clearly Note REt is disabled when 1200 dpi settings are selected REt Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x From the Finishing tab click Custom then Details In the Print Quality Details window select the REt desired option On or Off 4 Click OK PCL 6 1 Click the Start button point to Settings then click Windows NT 4 0 Printers Right click the printer icon and choose Windows NT 4 0 PS EN Document Defaults From the Finishing tab click Custom then Details In the Print Quality Details window select the REt desired option On or Off 4 Click OK 1 Access the printer driver 2 From the Advanced tab click Document Options then Printer Features to expand their subentries Click Resolution Enhancement Select the desired Resolution Enhancement option in the Change Resolution Enhancement Setting box 5 Click OK Chapter
56. eath in the background of an existing document For example you may want to have large gray letters reading draft or confidential placed diagonally across the first page or all pages of a document Note Watermarks are available only with the HP PCL 6 Windows Windows NT 4 0 PS and LaserWriter printer drivers Watermarks Printer Driver Procedure PCL 6 To use an existing watermark Windows 3 1 9x 1 2 Access the printer driver From the Effects tab click the Watermarks drop down list Click the desired watermark Click First Page Only if desired Click OK To create or edit a watermark 1 e NG o B Access the printer driver From the Effects tab click Edit In the Watermark Details window select the watermark you want to edit or click New Select the desired watermark options Click OK From the Effects tab click First Page Only if desired Click OK To stop printing the watermark click none in the Watermarks drop down list 46 Chapter 2 Printing Tasks EN Watermarks continued Printer Driver Procedure PCL 6 To use an existing watermark Windows NT 4 0 3 4 5 1 Click the Start button point to Settings then click Printers Right click the printer icon and choose Document Defaults From the Effects tab click the Watermarks drop down list Click the desired watermark Click First Page Only if desired Click OK To stop printing the waterm
57. ed See Troubleshooting Error Messages on page 99 Print a configuration page by pressing the Go and Job Cancel buttons simultaneously Check the memory section on the configuration page and compare it with the configuration page printed before the DIMM installation If the amount of recognized memory has not increased The DIMM may not be installed correctly repeat the installation procedure Try another DIMM Slot The DIMM may be defective try a new DIMM If you installed a printer language personality check the Installed Personalities and Options section on the configuration page This area should list the new printer language Appendix C Printer Memory and Expansion 155 Installing an HP JetDirect EIO Card o 156 Appendix C Printer Memory and Expansion Turn the printer off and disconnect the power cord Open the interface cable door by pressing on the release tabs Disconnect all interface cables Locate the EIO Slot Firmly insert the HP JetDirect EIO card into the EIO slot Twist in the retaining SCrews Attach the appropriate network cable to the EIO card Reinstall the interface cable s power cord Reinstall the interface cable door Turn the printer on Note Print a PCL configuration page to check that the HP JetDirect EIO card appears as an installed option EN EN Printer Commands Overview Most software applications do not require you to enter
58. ee bes 77 Troubleshooting Checklist 78 Troubleshooting General Printing Problems 80 Printing Special Pages 84 DEM Pain IWE Ke VERY v yk 84 ConfigurationPage 84 EN Cleaning Process 84 Font GIST PR PL 84 Clearing Paper Jams 85 Paper Jam Toner Cartridge Area 86 Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area 88 Paper Jam OutputAreas 89 Paper Jam Removing Torn Pieces of Paper 90 Solving Print Quality Problems 91 Print Quality Checklist 91 Image DefectEkamples 92 Infrared Printing Problems 97 Troubleshooting Error Messages 99 Paper Out msn 99 ALGO aad s K A TA EIE P mutata Suk NALAMAN oe 100 Continuable Error 100 Service EIFOF o sese er o Re ye RR ns 101 Accessory Error 101 Secondary Light Patterns 102 Network Problems 107 Common Windows Problems 108 Common Macintosh Problems 110 Selecting an Alternate PPD
59. eement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives 120 Chapter 5 Service and Support EN Hewlett Packard Limited Warranty Statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 2100 2100 M 2100 TN 1 year Return to Authorized Service Center 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured par
60. encies recommended for use in laser printers such as HP transparency film Ordering information is located on page 25 Appendix B lists transparency specifications on page 149 Print transparencies from Tray 1 Use the top output tray to reduce curling this is for transparencies only for other media use rear output tray to reduce curling To prevent transparencies from sticking together remove any transparencies in the output tray as they are printed Place transparencies on a flat surface after removing them from the printer 38 Chapter 2 Printing Tasks EN Note EN Printing on Custom Sized Media or Cardstock Postcards 3 by 5 in index cards and other custom sized media can be printed from Tray 1 The minimum media size is 76 by 127 mm 3 by 5 in and the maximum media size is 216 by 356 mm 8 5 by 14 in You may experience some paper jams when using any media with a length less 178 mm 7 in This may be caused by paper that has been effected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly Please refer to Printing and Paper Storage Environment on page 144 Using media from another manufacturer may also help Custom Sized Media and Cardstock Guidelines o Always insert the short edge first into Tray 1 If you want to print in landscape mode make this selection through your software Inserting paper long edge first may cause a p
61. er Make sure you are using the proper cable Check the print gueue or print spooler print monitor in Mac to see if the printer has been paused Check the software application to make sure you are using the proper printer driver and port If the page is interrupted during printing go to Troubleshooting General Printing Problems on page 80 If completing the checklist did not diagnose the problem with the printer check the following troubleshooting sections Troubleshooting General Printing Problems on page 80 Infrared Printing Problems on page 97 Troubleshooting Error Messages on page 99 Secondary Light Patterns on page 102 Network Problems on page 107 Common Windows Problems on page 108 Common Macintosh Problems on page 110 Troubleshooting PS Errors on page 114 Chapter 4 Problem Solving 79 Troubleshooting General Printing Problems Troubleshooting General Printing Problems Symptom Possible Cause Solution Printer selects media from the wrong tray The tray selection in the software application may be incorrect For many software applications the paper tray selection is found under the Page Setup menu within the application Remove any media in other trays to make the printer select from the desired tray For Macintosh use the LaserJet Utility to change the priority of the tray Print job is extremely slow The job may be very complex The maximum speed of
62. er invokes default settings when an application is started To restore default printer settings without restarting your application select another printer driver then select the Windows NT 4 0 PS printer driver Macintosh To restore default printer driver settings delete the LaserWriter 8 3 LaserWriter 8 Prefs file in the Preferences folder in the System folder Macintosh 1 Open the Preferences folder LaserWriter 8 4 and higher Open the Printing Prefs folder Open the Parsed PPD folder In the Parsed PPD Folder delete the file with the same name as the printer For example for a printer called HP LaserJet 2100 M delete the file HP LaserJet 2100 M PPD in the following path HD System Folder Preferences Printing Prefs Parsed PPD Folder HP LaserJet 2100 M om Chapter 2 Printing Tasks 65 Printing on Different Paper for the First Page Note Printing on different paper for the first page of a print job is available only with the HP PCL 6 printer and Macintosh LaserWriter driver Some applications may also have this feature Check with the application s help file Printing on Different Paper for the First Page Printer Driver Procedure PCL 6 Windows 3 1 9x Access the printer driver From the Paper tab select the desired paper for the first page of your print job Click Use different paper for first page Click the Other Pages tab Select the desired paper source for the other pages of y
63. es or Creases AG bCc Make sure that paper is loaded properly AakoCc Check the paper type and quality See Media Specifications on Aa bCc page 139 AaBbCc o Open the rear door and try printing to the rear output bin AaBbCc Turn over the stack of paper in the tray or try rotating the paper T 180 in the input tray Hint If the page is totally blank all white check to make sure the sealing tape is removed from the toner cartridge and ensure that the toner cartridge is installed correctly 96 Chapter 4 Problem Solving EN Infrared Printing Infrared Printing Problems Symptom The connection cannot be established or the transmission seems to be taking longer than usual EN Problems Possible Cause Computer is not IrDA compliant IR Driver is not installed on your computer or Personal Digital Assistant PDA Computer and printer are not positioned properly Solution Make sure the computer you are using is IrDA compliant look for an IrDA symbol on the device or refer to the computer s manual Make sure the operating system on the computer includes an IR driver and your application is using an HP LaserJet 2100 series printer driver Keep in mind that complex pages take longer to print HP does not supply the IR driver for the computer port The IR driver is available through the hardware or operating system manufacturers Contact your hardware or software tech support to obta
64. essages Secondary Light Patterns Network Problems Common Windows Problems Common Macintosh Problems Troubleshooting PS Errors Chapter 4 Problem Solving 77 Troubleshooting Checklist If the printer is not responding properly complete the following checklist in order If the printer does not pass a step follow the corresponding troubleshooting suggestions Troubleshooting Checklist Make sure the printer Ready light is on If no lights are on check the power cord connections Check the power switch Check the power source by plugging into another outlet If other lights are on go to Troubleshooting Error Messages on page 99 Press Go to print a demo page to verify that the printer is feeding paper correctly If a demo page does not print check the paper supply in Tray 2 or Tray 3 If the page jams in the printer go to Clearing Paper Jams on page 85 If the printer prints but you get an error message go to Troubleshooting Error Messages on page 99 Check the demo page to see if it printed correctly If there is a print quality problem go to Solving Print Quality Problems on page 91 78 Chapter 4 Problem Solving EN EN Troubleshooting Checklist continued Print a short document from a software application to verify the computer and printer are connected and are communicating correctly If the page does not print check the cable connection between the printer and comput
65. ew Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey 81 3 3335 8333 60 3 295 2566 01 800 22147 01 800 90529 64 9 356 6640 63 2 894 1451 48 22 37 5065 351 1 301 7330 7 95 923 5001 65 272 5300 886 02 717 0055 466 0 2 661 4011 90 1 224 5925 vi EN EN Contents 1 Printer Basics Getting to Know the Printer 1 Printer Features 2 Printer SON Wari cara ad mad Gadd ahaa ex de Le a I teat 4 Windows Installation 5 Software for Windows 6 HP JetSend CD ROM Windows 9x NT 4 0 only 9 Macintosh Installation 10 Software For Macintosh Computers 11 DOS Installation 12 Using the Remote Control Panel 12 Software Installation Tips 13 Control Panel 22 tt eoo ett RD wale Ie a 15 Button Usage esser Rx rx EID rg 15 Light Patterns AI onn 16 Control Panel Light Messages 16 Slaa epa R ew Rx WW AAA Ys 16 Ready aaa as accor an uiid Lan Ue dE 16 Processing 17 Dala cies ux EEG E Ra ww ERA E us 17 Manual Feed with Pause 17 Paper Out 2 teens 18 Paper Out re
66. from 76 by 127 mm 3 by 5 in to a legal size sheet 216 by 356 mm 8 5 by 14 in Tray 1 should be used when printing Envelopes see page 35 Labels see page 37 Transparencies see page 38 Custom sized media or cardstock see page 39 Postcards see page 39 EN Chapter 2 Printing Tasks 29 Tray 2 and Optional Tray 3 Paper Sizes Tray 2 and optional Tray 3 have settings for the following paper sizes A4 A5 B5 ISO and JIS Letter Legal Executive 8 5 by 13 in See Changing Paper Size in Tray 2 or Optional Tray 3 on page 33 to change the paper size See Supported Sizes of Paper on page 140 for specific dimensions CAUTION Use only paper from Tray 2 or optional Tray 3 Other types of printable media may jam if printed from Tray 2 or optional Tray 3 30 Chapter 2 Printing Tasks EN Loading Media into Tray 1 EN Tray 1 multi purpose holds up to 100 sheets of paper or up to 10 envelopes 1 Open Tray 1 by pulling the front cover down Slide out the plastic tray extender If the media being loaded is longer than 229 mm 9 in also flip open the tray extender Slide the paper width guides slightly wider than the media Place media into the tray short edge in print side up The media should be centered between the paper width guides and under the tabs on the paper width guides Slide the paper width guides inward until they lightly touch the media stack on both sides without bendi
67. g website http www hp com go lj2100 register This will help Hewlett Packard better provide support for your printer After registering you will have the option to receive valuable business tools Hewlett Packard will not contact you or send you information unless you explicitly approve it during the registration process You may also register with the reply card included with your printer The Apple LaserWriter 8 driver must be installed to use the PPD To make best use of the features of the printer use the version of the LaserWriter driver included on the CD 10 Chapter 1 Printer Basics EN EN Software For Macintosh Computers PostScript Printer Description Files PPDs PPDs in combination with the LaserWriter driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs LaserWriter driver and other software is provided on the compact disc HP LaserJet Utility HP LaserJet Utility allows control over features that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following Name the printer assign it to a zone on the network download files and fonts and change most of the printer settings Seta password for the printer From the computer lock out functions on the printer to prevent unauthorized access Chapter
68. ght Pattern EIO Port Error A ZA UO DI Recommended Action Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing DIMM Slot 1 Error See DIMM Slot 2 Error il EN Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing Chapter 4 Problem Solving 105 Accessory Error continued Type of Error Light Pattern Recommended Action DIMM Slot 3 Error Am Om 106 Chapter 4 Problem Solving Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing EN Network Problems You are experiencing shared printer problems Print a Configuration page If an HP JetDirect EIO print server is installed printing a Configuration page will also print a second page that will show the network settings and status Try printing the job from another computer To verify if a printer works with a computer connect it directly to a computer with a parallel cable Print a document from an application that has printed correctly in the past If this works then there may be a problem with the network Contact your network administrator for assistance EN Chapter 4 Problem Solving 107 Common Windows Problems Common Windows Problems Symptom Possible Cause Win
69. he interface cable door by pressing on the release tabs Disconnect all interface cables Open the top cover Press the release button and slide the right side panel forward until the alignment arrows line up 5 Pull the panel away from the printer exposing the available DIMM slots Continued on next page EN Appendix C Printer Memory and Expansion 153 8 10 154 Appendix C Printer Memory and Expansion Remove the DIMM from the antistatic package Holding the DIMM by the edges align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open Note For best results use DIMM Slots in 1 2 3 order Press the DIMM straight into the slot press firmly Make sure the locks on each side of the DIMM snap inward into place To remove a DIMM the locks must be released Repeat steps 6 7 and 8 for each DIMM being installed To replace the side panel line up the alignment arrows and slide the panel backwards until the release button latches into place Close the top cover Reinstall the interface cable s and power cord Turn the printer on EN Checking Memory Installation Note EN To verify that DIMMs are installed correctly 1 Turn the printer on Check that the printer control panel displays the Ready light after the printer has gone through the startup sequence If an error message appears a DIMM may have been incorrectly install
70. heck with your network administrator Check the software s printer selection menu to make sure that the HP LaserJet 2100 is selected Try printing a job from another application If printing from Windows any version exit to a DOS prompt and verify functionality with the following command At a C prompt type Dir LPT1 then press enter This assumes you are connected to LPT1 If the Go light comes on press the Go button to print and eject the page The printer does not respond when print is selected in the software EN The printer may be in manual feed mode Go Light Blinking Add paper to Tray 1 and press and release the Go button Chapter 4 Problem Solving 81 Troubleshooting General Printing Problems continued Symptom Possible Cause Solution The parallel cable between the computer and the printer is not connected properly The parallel cable is defective The wrong printer was selected in the software The software for the printer is not configured for the printer port The printer is on a network and is not receiving a signal The printer is not receiving power 82 Chapter 4 Problem Solving Disconnect and reconnect the parallel cable If possible attach the cable to another computer and print a job you know works You may also try using a different parallel cable IEEE 1284 Compliant or LocalTalk cable Mac Check the software printer selection menu to
71. ick Sets 1 Access the printer driver 2 Select the desired item from the Quick Sets drop down list 3 Click OK Chapter 2 Printing Tasks 55 Using EconoMode EconoMode Save Toner allows the printer to use less toner on each page Selecting this option will extend the life of your toner cartridge and reduce your cost per page but will reduce print quality This setting is not available with 1200 dpi settings EconoMode Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x 2 From the Finishing tab click EconoMode Save Toner If the box is checked EconoMode is enabled If the box is empty EconoMode is disabled 3 Click OK PCL 6 1 Click the Start button point to Settings then click Windows NT 4 0 Printers Right click the printer icon and choose Document Defaults 2 From the Finishing tab click EconoMode Save Toner If the box is checked EconoMode is enabled If the box is empty EconoMode is disabled 3 Click OK Windows 9x PS 1 Access the printer driver From the Device Options tab click EconoMode 3 Select the desired EconoMode option in the Change Setting in EconoMode drop down list 4 Click OK Windows NT 4 0 PS 1 Access the printer driver 2 From the Advanced tab click Document Options then Printer Features to expand their subentries Click EconoMode Select the desired EconoMode option in the Change EconoMode Setting box 5 Click OK 56 Cha
72. icrosoft MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation LaserWriter is a registered trademark of Apple Computer Inc TrueType is a U S trademark of Apple Computer Inc ENERGY STAR is a U S registered service mark of the U S EPA HP Support Online Services for 24 hour access to information over your modem we suggest these services World Wide Web URL Printer drivers updated HP printer software plus product and support information may be obtained from the following URLs in the U S http www hp com in Europe http www2 hp com Printer drivers may be obtained from the following sites in Japan ftp www jpn hp com drivers in Korea http www hp co kr in Taiwan http www hp com tw or the local driver website http www dds com tw America Online America Online Bertelsmann is available in the U S France Germany and U K Printer drivers updated HP printer software and support documentation to help answer your guestions about HP products are available Use Keyword HP to start your tour or call 1 800 827 6364 preferred customer 1118 to subscribe In Europe call the appropriate number below Austria 0222 58 58 485 France 353 1 704 90 00 Germany 0180 531 31 64 Switzerland 0848 80 10 11 United Kingdom 0800 279 1234 CompuServe Printer drivers updated HP printer software and interactive sharing of technical information with
73. iguration page 84 control panel 15 buttons 15 light patterns 16 locking 11 troubleshooting 99 custom sized paper 39 D deleting fonts 7 demo page 84 diagnostics printer 7 DIMM checking installed memory 155 ordering 23 upgrading 152 documentation supplementary ordering 25 DOS Remote Control Panel accessing 12 drivers OEM setup See Readme on installation disk setup 7 drivers printer help software 6 selecting 6 switching languages 6 dropouts 93 duplex printing 40 E energy savings 3 engine cleaning 73 envelopes orientation 35 printing on 35 specifications 145 error messages 99 escape sequences 160 F font list 84 fonts deleting 7 installing 7 fonts selecting PCL 161 FontSmart installing 7 managing fonts 7 form feed light message 17 G Go button 15 graphics vector 157 H help online 6 printer driver 6 software 6 Help button in printer driver 6 help screens 6 HP FontSmart installing 7 managing fonts 7 HP JetAdmin 7 HP JetSend installing 9 HP LaserJet Utility for Macintosh 11 HP Printer Job Language 158 HP worldwide sales and service offices 124 HP GL 2 commands 157 HP UX 7 image defect examples 92 image defects background shading on page 94 dropouts 93 improperly formed characters 95 repetitive defects vertical 95 toner smearing on page 94 vertical lines on page 94 wavy characters 95 index cards Index 167 168 Index printing on 39 infrared port printi
74. in Tray 2 33 maximum 29 minimum 29 paper width guide Tray 131 part numbers 23 PCL commands 157 165 selecting fonts 161 syntax 158 160 PCL 5e drivers function 6 PCL 6 drivers function 6 PCL language features 2 PJL commands 158 postcards printing 39 PPDs Macintosh 11 selecting alternate 113 print defects vertical on page 95 print quality features 2 print quality problems 91 print speed 2 printer accessories 23 basics 1 22 checking installed memory 155 cleaning 73 commands 157 165 diagnostics 7 drivers 6 drivers Macintosh 11 help software 6 installing memory 153 155 maintenance 69 memory 153 redistributing toner 71 renaming 113 repacking 118 selecting drivers 6 service 117 software 4 syntax for commands 158 160 upgrading memory 152 printer drivers accessing 44 help software 6 software 7 windows 6 printer features 2 Printer Page Description Files see PPDs printer settings changing in DOS from RCP 12 printing canceling print job 43 EN EN double sided 40 duplexing 40 envelopes 35 forms 42 labels 37 letterhead 42 multiple pages on one sheet 50 postcards 39 preparing for 28 quality guidelines 142 stopping print job 43 transparencies 38 with low toner 71 printing languages 6 printing problems troubleshooting 80 problem solving checklist 78 Product Stewardship 132 134 memory expansion 153 155 paper recycled paper 139 specifications 143 product return 117 warranty standard 121
75. in a driver Make sure you have positioned the device within the range of operation and that no objects such as a finger paper books or bright light are interfering with the connection Also make sure the two IR ports are clean free from dirt and grease Chapter 4 Problem Solving 97 Infrared Printing Problems continued Symptom Possible Cause Solution The connection cannot be established or the transmission seems to be taking longer than usual continued Bright lights are interfering with the signal Make sure that no bright light is shining directly into either IR port Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the IR ports may cause interference Position the device closer to the IR port on the printer The printer prints only part of a The connection has been page or document interrupted during transmission IrDA compliant devices are designed to recover from temporary connection interruptions Re establish the connection Depending on the device you are using it can take anywhere from 3 to 40 seconds to re establish the connection The print job has been The connection may have properly sent to the printer but been disrupted or broken the printer will not print If the connection is broken before the print job has started the printer
76. inter commands via fax call HP FIRST Fax Information Retrieval Service Technology and request an index for HP LaserJet printers See the HP Support pages at the front of this user guide Understanding PCL Printer Command Syntax Before using printer commands compare these characters Lowercase Uppercase O O Number one 1 Number 0 0 158 Appendix D Printer Commands EN EN Many printer commands use the lowercase letter and the number one 1 or the uppercase letter O O and the number zero 0 These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands The following illustration displays the elements of a typical printer command in this instance a command for page orientation Escape character Value field contains both begins escape sequence alpha and numeric characters mE Fo amp 40 Uppercase letter Category of command terminates escape sequence Appendix D Printer Commands 159 Combining Escape Seguences Escape seguences may be combined into one escape seguence string There are three important rules to follow when combining code 1 For each escape seguence the first two characters after the character must be the same 2 When combining escape sequences change the uppercase termination character in each individual escape sequence to lowercase 3 The final character of the combined escape sequence
77. ional Tray 3 Tray for Letter Executive Legal A4 RG5 4137 replacement A5 B5 ISO B5 JIS and 8 5 by 13 inch paper sizes Media Accessories HP Multi purpose Paper HP brand paper for a variety of uses HPM1120 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP LaserJet Paper Premium HP brand paper for use with HPJ1124 HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 24 Chapter 1 Printer Basics EN Accessories continued Option Description or Use Part Number HP LaserJet Labels Letter 8 5 by 11 in white labels Call an authorized HP dealer for Letter 8 5 by 11 in clear labels label sizes and availability A4 210 by 297 mm white labels A4 210 by 297 mm clear labels Transparency Film Letter 8 5 by 11 in transparency film 92296T A4 210 by 297 mm transparency film 92296U Supplementary Documentation HP LaserJet Printer Family A guide to using paper and other print 5040 9092 Paper Specification Guide media with HP LaserJet printers HP LaserJet 2100 2100 M An additional copy of this user guide C4170 90901 and 2100 TN Printers User Guide To order HP LaserJet accessories and options see the Worldwide Sales and Service Offices on page 124 for authorized HP dealers EN Chapter 1 Printer Basics 25 26 Chapter 1 Printer Basics EN EN Printing Tasks Overview This chapter exp
78. ither delete the job from the print queue or wait until the computer has finished sending data The printer will return to Ready Go light on Job Cancel Tips Pressing JOB CANCEL cancels only the current job in the printer If more than one print job is in printer memory JOB CANCEL must be pressed once for each job EN Chapter 2 Printing Tasks 43 Software Tasks This section lists the common printing tasks that are controlled through the printer software Some printer drivers do not support all printer features Use the PCL 6 printer driver to take full advantage of all the printer s features including Watermarks Quick Sets Custom Paper Size Custom Print Quality Settings EconoMode Selecting Paper Source Reduce Enlarge o Restoring Defaults o Resolution Enhancement o Printing Multiple Pages on technology REt One Sheet of paper N up printing Accessing the Printer Driver After installation you can access the printer driver through the operating system or from your software application Although access to the printer driver from your software applications may vary the printer driver is usually accessed from the File menu Note The method for accessing a printer driver is the same no matter which printer driver you are using 44 Chapter 2 Printing Tasks EN Accessing the Driver Operating System Temporarily Change Settings from a software application Change Default Settings acros
79. lains your printing options and gives common printing tasks Preparing for Printing Media Input Options Loading Media into Tray 1 Reloading Media into Tray 2 or Optional Tray 3 Changing Paper Size in Tray 2 or Optional Tray 3 Printing Tasks Canceling a Print Job Software Tasks Chapter 2 Printing Tasks 27 Preparing for Printing Note Purchasing Paper and Other Media HP LaserJet printers produce excellent print quality documents You can print on a variety of print media such as paper including up to 100 recycled fiber content paper envelopes labels overhead transparencies and custom sized media Properties such as weight grain and moisture content are important factors affecting printer performance and output quality To achieve the best possible print quality use only high quality copier grade paper See Appendix B for more detailed media specifications Always test a sample of paper before purchasing large quantities Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specification Guide See Supplementary Documentation on page 25 28 Chapter 2 Printing Tasks EN Media Input Options The printer comes with two paper trays By default the printer draws first from Tray 1 If Tray 1 is empty the printer draws from Tray 2 or optional Tray 3 if it is installed Tray 1 Tray 2 Optional Tray 3 Tray 1 Media Sizes Tray 1 adjusts for sizes
80. lated This problem occurs with PosiScript EPS file does some software not print with the correct applications fonts Try downloading the fonts contained in the EPS file to the printer before printing Your document is not printing with New York Geneva or Monaco 112 Chapter 4 Problem Solving Select Options in the Page Setup dialog box to deselect substituted fonts EN Selecting an Alternate PPD 1 Open the Chooser from the Apple menu Click the LaserWriter icon If you are on a network with multiple zones select the zone in the AppleTalk Zones box where the printer is located 4 Click the printer name you want to use in the Select a PostScript Printer box Double clicking will immediately generate the next few steps Click Setup This button may read Create for first time setup Click Select PPD Find the desired PPD in the list and click Select If the desired PPD is not listed choose one of the following options Select a PPD for a printer with similar features Select a PPD from another folder Select the generic PPD by clicking Use Generic The generic PPD allows you to print but limits your access to printer features 8 Inthe Setup dialog box click Select and then click OK to return to the Chooser Note If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup click Printer Info a
81. lready disposed of the printer s packing material contact a local mailing service for information on repacking the printer e f possible include print samples and 50 100 sheets of paper or other media that did not print correctly e Include a completed copy of the Service Information Form on page 119 e HP recommends insuring the equipment for shipment 118 Chapter 5 Service and Support EN Service Information Form WHO IS RETURNING THE EGUIPMENT Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions WHAT IS BEING SENT Model name Model number Serial number Please attach any relevant printouts when returning equipment DO NOT ship accessories manuals cleaning supplies etc that are not required to complete the repair WHAT NEEDS TO BE DONE Attach a separate sheet if necessary 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Is the failure repeatable 2 If the failure is intermittent how much time elapses between failures 3 Is the unit connected to any of the following Give manufacturer and model number Personal computer Modem Network 4 Additional comments HOW WILL YOU PAY FOR THE REPAIR O Under warranty Purchase received date Enclose proof of purchase or receiving document with original received date O Mainten
82. mands continued Function Command Options Vertical Motion Index amp H 1 48 inch increments compresses print vertically Line Spacing sl 3D lines per inch 1 2 3 4 5 6 12 16 24 48 Perforation Skip NHA 0 disable 1 enable Cursor Positioning Vertical Position Rows Ca R row number Vertical Position Dots PH dot number 300 dots 1 inch Vertical Position Decipoints Sa decipoint number 720 decipoints 1 inch Horizontal Position Sa C column number Columns Horizontal Position Dots pHX dot number 300 dots 1 inch Horizontal Position Sa H decipoint number 720 decipoints 1 inch Decipoints Programming Hints End of Line Wrap Ss C 0 Enable 1 Disable Display Functions On Y n a Display Functions Off Z n a EN Appendix D Printer Commands 163 Common PCL Printer Commands continued Function Command Options Language Selection Enter PCL Mode HA 0 Use previous PCL cursor position 1 Use current HP GL 2 pen position Enter HP GL 2 Mode 6B 0 Use previous HP GL 2 pen position 1 Use current PCL cursor position Font Selection Symbol Sets 4 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonl
83. ment For example a landscape presentation printed at 4 pages per sheet would use the 4 Landscape Pages per Sheet setting 5 Click OK Macintosh 1 Select Page Setup from the File menu LaserWriter 8 3 2 Select Layout 3 Select the desired option 1 2 or 4 4 Click OK Macintosh 1 Select Print from the File menu oer 8 4 and 2 Select Layout 3 Select the desired option 1 2 4 6 9 or 16 4 Click OK Chapter 2 Printing Tasks 51 Setting a Custom Paper Size Use the Custom Paper feature to print on paper sizes other than standard sizes Custom Paper Size Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x 2 From the Paper tab click Custom From the Custom Paper Size window type the name of the custom paper size 4 Click the desired unit of measure millimeters or inches If you enter a size that is too small or too large the driver will automatically adjust the size for you 5 Enter the custom paper size length and width 6 Click OK You can save up to five custom paper sizes for reuse Windows NT 4 0 The Windows NT printer drivers do not support custom paper sizes You may access custom sizes through the operating system 1 Click the Start button point to Settings then click Printers From the File menu click Server Properties From the Forms tab click Create New Form Set the custom paper size and margins Click OK a RON 52 Chapter 2 P
84. mental conditions Appendix B Media Specifications 141 Guidelines for Using Paper For best results use conventional 90 g m 24 Ib paper Make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper The following problems with paper cause print quality deviations jamming or even damage to the printer Symptom Problem with Paper Solution Poor print quality or toner adhesion Problems with feeding Too moist too rough too smooth or embossed faulty paper lot Try another kind of paper between 100 250 Sheffield 4 696 moisture content Dropouts jamming curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background shading printer wear Too heavy Use lighter paper open the rear output bin Excessive curl problems with feeding Too moist wrong grain direction or short grain construction Open the rear output bin Use long grain paper Jamming damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding Ragged edges 142 Appendix B Media Specifications Use good quality paper EN Note Do not use letterhead paper thatis printed with low temperature inks such as those use
85. n The HP LaserJet 2100 printer comes with 4 MB of memory and can be expanded to 52 MB with the three available memory DIMM slots Most documents can be printed using the standard amount of printer memory through the aid of Memory Enhancement technology MEt MEt automatically compresses data virtually doubling the printer s memory and allowing more complex printing with available memory The HP LaserJet 2100 M and 2100 TN printers come with 8 MB of memory and can be expanded to 40 MB with the two available memory DIMM slots The third slot is used for the HP PS language DIMM Energy Savings The printer automatically conserves electricity by substantially reducing power consumption when not printing As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency Economical Printing EN EconoMode 600 dpi only manual duplexing and N up printing let you save paper toner and time For tips on reducing the amount of paper use or extending the life of the toner cartridge see Printing Tasks starting on page 35 Chapter 1 Printer Basics 3 Printer Software The printer comes with helpful software including printer drivers and optional software The printer drivers Windows and PPDs Macintosh and Windows provided must be installed to take full advantage of the printer s features This section provides information in the following areas
86. nager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 EN Appendix A Specifications 135 WARNING Laser Safety Statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC Regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit
87. nd Canada Refer to the service and support chapter of this user guide for additional product repair information Call 1 208 323 2551 Monday through Friday from 6 am to 10 pm Saturday 9 am to 4 pm Mountain Time free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling If you know your printer needs repair call 1 800 243 9816 to locate your nearest HP Authorized service provider or call 208 223 2551 for HP centralized service dispatch Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 2 50 per minute U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change European Customer Support Center Language and In Country Options Available Open Monday through Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have
88. nd then click Update Info to bring up the icon 9 Close the Chooser Renaming the Printer If you are going to rename the printer do this before selecting the printer in the Chooser If you rename the printer after selecting it in the Chooser you will have to go back into the Chooser and reselect it Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer EN Chapter 4 Problem Solving 113 Troubleshooting PS Errors The following situations are PS language specific and may occur when several printer languages are being used Note To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the desired selection next to the PS Errors section PS Errors Symptom Possible Cause Solution The job prints in Courier the printer s default typeface instead of the typeface you requested A legal page prints with clipped margins A PS error page prints The requested typeface is not downloaded A personality switch may have been performed to print a PCL job just before the PS printing job was received Print job too complex Print job may not be PS Download the desired font and send the print job again Verify the type and location of the font Download to printer if applicable Check with the software documentation You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory
89. ne 86 10 6505 3888 x 5450 Fax 86 10 6505 1033 Hardware Repair Center and Extended Warranty Support Phone 86 10 6262 5666x 6101 2 86 10 6261 4167 EN EN Colombia Hewlett Packard Colombia Calle 100 No 8A 55 Torre C Oficina 309 Bogota Colombia Czech Republic Hewlett Packard s r o Novodvorsk 82 CZ 14200 Praha 4 Phone 42 2 613 07111 Fax 42 2 471 7611 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Phone 45 3929 4099 Fax 45 4281 5810 Far East Region Hewlett Packard Asia Pacific Ltd 17 21 F Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong Phone 852 2599 7777 Fax 852 2506 9261 Hardware Repair Center Phone 852 2599 7000 Extended Warranty Support Phone 852 2599 7000 Customer Information Center Phone 852 2599 7066 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 9 887 21 Fax 358 9 887 2477 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 1700 Fax 33 146 10 1705 Germany Hewlett Packard GmbH Herrenberger Stra e 130 71034 B blingen Phone 49 180 532 6222 49 180 525 8143 Fax 49 180 531 6122 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR 15125 Maroussi Phone 30 1 689 6411 Fax 30 1 689 6508 Hungary Hewlett Packard Magyarorsz g Kft Erzs bet kir lyn
90. ne up the infrared sensors between the sending and receiving devices and 2 choose the send option on the sending device The devices because they have JetSend in them will automatically negotiate the best possible outcome HP JetSend Software is not currently available for the Macintosh Chapter 1 Printer Basics 9 Note Note Macintosh Installation 1 Run the install program by placing the compact disc in the CD ROM drive The installation window will appear on the desktop Select the correct language and double click the installer icon Virus protection must be turned off prior to starting the installation program The compact disc contains software for many international locales Once you selectthe installation language and double click Install in the desired language the installation screen will appear in that language 2 Select installation type The installer provides two options for software installation Typical recommended method This option loads the PPD screen fonts and a utility that controls all printing aspects Custom for experienced users and network administrators This option allows you to choose which components will be installed The installation program will prompt you to select the software items you wish to install 3 Register your printer with HP If you have access to the World Wide Web please take a moment to complete the registration for your HP LaserJet 2100 at the followin
91. ner cartridge Memory and Language Memory upgrades HP PS DIMM EN UltraPrecise toner cartridge Pallet Quantity The HP LaserJet 2100 printer comes with 4 MB of memory and can be expanded to 52 MB with the 3 available memory DIMM slots The HP LaserJet 2100 M and 2100 TN printers come with 8 MB of memory and can be expanded to 40 M1B with the 2 available memory DIMM slots The PS DIMM includes 4 MB of memory This comes installed in the HP LaserJet 2100 M and 2100 TN printers C4096A C4097A 4 MB C4135A 8 MB C4136A 16 MB C4137A C3098A Chapter 1 Printer Basics 23 Accessories continued Option Description or Use Part Number Cable and Interface Accessories HP JetDirect 600 N EIO Print servers Parallel Cables IEEE 1284 Ethernet 10Base T Ethernet 10Base T 10Base2 LocalTalk TokenRing RJ 45 and DB9 Fast Ethernet 10 100Base TX RJ 45 A host computer connector A type B large printer connector B type J3110A J3111A J3112A J3113A 2 Meter A to B C2950A 3 Meter A to B C2951A LocalTalk Network Kit for Connect to a LocalTalk Network 92215N Macintosh Serial printer cable for Connect to a Macintosh computer 92215S Macintosh Paper Handling Accessories 250 Sheet Input Tray Tray 3 Tray for Letter Executive Legal A4 C4793A and A5 B5 ISO B5 JIS and 8 5 by 13 Feeder Unit inch paper sizes The optional Tray 3 comes with the 2100 TN printer Tray 2 or opt
92. ng it Make sure the media fits under the tabs on the paper width guides Note Do not add media to Tray 1 while the printer is printing This could cause a paper jam For preprinted material see Letterhead or Preprinted Forms Orientation on page 42 Chapter 2 Printing Tasks 31 Reloading Media into Tray 2 or Optional Tray 3 32 Chapter 2 Printing Tasks 1 Pull the desired tray out of the printer 2 Push down on the metal paper lift plate to lock it in place 3 Add the media and make sure it is flat in the tray at all four corners Keep the media below the height tabs on the paper length guide in the rear of the tray 4 Slide the tray back into the printer Note Whenever you remove a tray from the printer always push down the metal paper lift plate before you put it back The metal paper lift plate releases and lifts the paper up when you push the tray into the printer EN Changing Paper Size in Tray 2 or Optional Tray 3 1 Pull the desired tray out of the printer and remove any paper 2 Press on the blue tab on the rear paper length guide to adjust for the paper length 3 Adjust the paper length guide so the pointer matches the desired paper size 4 Movethe side width guides outward as far as possible 5 Push down on the metal lift plate to lock it in place Continued on next page EN Chapter 2 Printing Tasks 33 34 Chapter 2 Prin
93. ng with 21 installing fonts 7 FontSmart 7 JetSend 9 installing printer memory 153 155 internal cleaning procedure 75 J JetAdmin networks compatible with 7 JetSend installing 9 Job Cancel button 15 L label orientation 37 labels specifications 148 language switching 3 languages switching 6 Laser Writer driver 11 LaserJet Utility 11 latest drivers obtaining 4 legal paper loading in Tray 2 33 letterhead printing on 42 light locations 15 locking control panel 11 Macintosh printer drivers 11 printing errors 111 selecting alternate PPD 113 software for 11 troubleshooting 110 maintenance printer 69 media accessories ordering 24 media input options 29 media sizes Tray 1 29 Tray 2 30 memory checking installation 155 expanding 153 155 installing 153 155 ordering 23 upgrading printer s 152 memory features 3 MS Windows 3 1 95 or NT help 6 network software 7 software 7 N network administrator software 7 network issues troubleshooting 107 Novell Netware 7 N up printing 50 O online help 6 overhead transparencies specifications 149 P paper 139 3 hole punch orientation 42 3x5 cards 39 custom sized 39 guidelines 142 postcards 39 purchasing 28 size specifications 140 paper handling accessories ordering 24 paper handling features 2 paper jam areas 85 causes 85 output areas 89 toner cartridge area 86 Tray 2 paper feed area 88 paper selection default 29 paper sizes loading
94. nter in HP Support in the front of this guide Argentina Hewlett Packard Argentina S A Montafieses 2140 50 60 1428 Buenos Aires Phone 54 1 787 7100 Fax 54 1 787 7213 Australia Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn VIC 3130 Phone 61 3 272 2895 Fax 61 3 898 7831 Hardware Repair Center Phone 61 3 272 8000 Extended Warranty Support Phone 61 3 272 2577 Customer Information Center Phone 61 3 272 8000 Austria Hewlett Packard GmbH Lieblgasse 1 A 1222 Vienna Phone 43 1 25000 555 Fax 43 1 25000 500 Belgium Hewlett Packard Belgium S A NV Boulevard de la Woluwe Woluwedal 100 102 B 1200 Brussels Phone 32 2 778 31 11 Fax 32 2 763 06 13 124 Chapter 5 Service and Support Brazil Edisa Hewlett Packard SA Alameda Rio Negro 750 06454 050 Alphaville Barueri SP Phone 55 11 7296 8000 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway South Service Road Kirkland Qu bec H9J 2X8 Phone 1 514 697 4232 Fax 1 514 697 6941 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario LAW 5G1 Phone 1 905 206 4725 Fax 1 905 206 4739 Chile Hewlett Packard de Chile Avenida Andres Bello 2777 of 1 Los Condes Santiago Chile China China Hewlett Packard Co Ltd Level 5 West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 Pho
95. o make a variety of useful products Over 95 by weight of each returned cartridge is reclaimed for recycling For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www ljsupplies com planetpartners Non US customers can call the local HP Sales and Service Office for further information regarding the HP Planet Partners LaserJet Toner Cartridge Recycling Program Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide See page 25 for ordering information This printer is suitable for the use of recycled paper according to DIN 19 309 Appendix A Specifications 133 Material Safety Data Sheet The Toner Cartridge Drum MSDS can be obtained by contacting the HP LaserJet Supplies website at http lisupplies com planetpartners datasheets htm If you do not have access to the Internet call the U S HP FIRST Fax Information Retrieval Service Technology at 1 800 231 9300 Use Index number 7 for a listing of the Toner Cartridge Drum Material Chemical Safety Data Sheets Non US customers should refer to the front of this manual for appropriate phone numbers and information 134 Appendix A Specifications EN R egulatory Statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacture
96. o ready This may take some time depending on the size of the print job f JOB CANCEL is accidentally pushed the job must be reprinted There is no undo function f JOB CANCEL is pushed when the printer is idle the top panel status lights will cycle but nothing else will happen Go Press Go to resume printing when the printer is paused or when unprinted data is still in the printer Press Go to clear some printer errors Press Go to print a demo page The printer must be in the ready state Chapter 1 Printer Basics 15 One One Light Patterns Light patterns provide both status and error messages The lights can be in any one of the following states EN Off On Blinking Control Panel Light Messages The following control panel messages indicate various conditions of the printer in preparation for or during printing If the Attention light is on the printer is experiencing an error See Troubleshooting Error Messages on page 99 Startup The Go Ready and Attention lights cycle one after another The buttons have no effect until the printer is ready Ready The Ready light is on and the printer is ready to print No action is needed Pressing the Go Button will print a demo page 16 Chapter 1 Printer Basics EN gt C One One O N L EN Processing The printer is receiving or processing data Pressing JOB CANCEL cancels the
97. occurred that has caused the printer to halt the current print job Pressing the Go button or the JOB CANCEL button with this message has no effect To clear the error turn the printer off and then on again If the problem persists leave the printer off for 15 minutes to reset the formatter If the problem continues contact HP Service Accessory Error An error has occurred with one of the accessories either the EIO port or the DIMM slots that has caused the printer to halt the current print job Pressing the Go button or the JOB CANCEL button with this message has no effect Pressing the Go and JOB CANCEL buttons simultaneously and then releasing the buttons will cause the printer to display a secondary light pattern that will indicate the error code corresponding to the current error condition See Accessory Error on page 105 Chapter 4 Problem Solving 101 Secondary Light Patterns Continuable Error Type of Error Light Pattern Memory Overflow A Ora Recommended Action The printer memory is full Press Go to resume printing If you lose some data try to free some printer memory by removing any unnecessary fonts macros or any data currently in printer memory If you continue to lose data you may need to add more printer memory For a temporary solution simplify the image or print at a 600 dpi resolution Temporary Engine Error A Om The printer has experienced a temporary engine erro
98. our print job PCL 6 Windows NT 4 0 66 Chapter 2 Printing Tasks Click the Start button point to Settings then click Printers Right click the printer icon and choose Document Defaults From the Paper tab select the desired paper for the first page of your print job Click Use different paper for first page Click the Other Pages tab Select the desired paper source for the other pages of your print job EN Printing on Different Paper for the First Page continued Printer Driver Procedure Macintosh 1 Select Print from the File menu LaserWriter 8 3 2 Select First From and then select the desired tray for the first page from the pop up menu 3 Select the tray for the rest of the job from the Remaining From pop up menu Macintosh 1 Select Print from the File menu mu 8 4 and 2 Select First Page From and then select the desired igner tray for the first page from the pop up menu 3 Select the tray for the rest of the job from the Remaining From pop up menu Note The paper size for all pages of the print job must be the same in the driver EN Chapter 2 Printing Tasks 67 Note Tray Locking Tray Locking is a feature that allows you to lock a tray so that the only time the printer will draw from that tray is when it is specifically requested This is useful when you want to put special paper in a tray such as letterhead For example if you are using First Available Tray for the paper sour
99. over and remove the toner cartridge Open the rear output bin 4 Remove the piece s of paper If the paper cannot be removed by hand repeat steps 1 through 4 Reinstall the toner cartridge when all the paper has been removed Close the top cover and the rear output bin 90 Chapter 4 Problem Solving EN Solving Print Guality Problems EN Print Guality Checklist General print guality problems can be solved by following the checklist below Check the printer driver to make sure you are using the best available print guality option see page 58 Redistribute the toner in the toner cartridge see page 71 Clean the inside of the printer see page 73 Check the paper type and quality see page 139 Adjust the print density from the software see page 58 Check to make sure EconoMode is off in the software see page 56 Troubleshooting General Printing Problems see page 80 Install a new HP toner cartridge then check print quality again See instructions provided with the toner cartridge Chapter 4 Problem Solving 91 Image Defect Examples The examples below depict letter size paper that has passed through the printer short edge first The following pages list the typical cause and solution for each of these examples Aannce AOBDCG AaBbCc AaBbCc Aa Cc AaBDCCE AaBbCc AaBbCc Aa Cc AaBbCc
100. ow do return the faulty cartridge In the event the cartridge proves to be defective complete the Service Information Form and attach a print sample illustrating the defect Return the form and cartridge to the place of purchase where the cartridge will be replaced How does State Province or Country Law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state province to province or country to country This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE Chapter 5 Service and Support 123 Worldwide Sales and Service Offices Note Before calling an HP Sales and Service office be sure to contact the appropriate Customer Support Center number listed in the HP Support section Products should not be returned to these offices Product return information is also available through the appropriate Customer Support Ce
101. pand their subentries Click Fit to Page Select the desired option in the Change Fit to Page Setting box Click OK Macintosh LaserWriter 8 3 oom Select Page Setup from the File menu Select Reduce Enlarge Select the desired settings Click OK Macintosh LaserWriter 8 4 and higher EN s O Im Select Page Setup from the File menu Select Scale Select the desired settings Click OK Chapter 2 Printing Tasks 61 Selecting a Paper Source If your application supports printing paper by source make the selections from your application Application settings override printer driver settings Selecting Paper Source Printer Driver Procedure PCL 6 Windows 3 1 9x Access the printer driver From the Paper tab select the desired Source of paper Click OK PCL 6 Windows NT 4 0 Click the Start button point to Settings then click Printers Right click the printer icon and choose Document Defaults From the Paper tab select the desired Source of paper Click OK Windows 9x PS Access the printer driver From the Paper tab select the desired Paper Source option in the Paper Source drop down list Click OK Windows NT 4 0 PS Access the printer driver From the Page Setup tab select the desired paper source from the Paper Source drop down list Click OK Macintosh LaserWriter 8 3 Roo N Select Print from the File menu Choos
102. pecific driver Printer driver help is separate from the software application help 6 Chapter 1 Printer Basics EN Note EN For driver only or OEM setup see the Readme on the installation CD HP FontSmart Access HP FontSmart from the HP LaserJet folder or through the Start menu HP FontSmart is a font management utility for Windows only which does the following Installs uninstalls and deletes fonts Manages fonts inside a single window by allowing you to drag and drop Shows the matching screen fonts for the internal fonts in the printer HP LaserJet Configuration Utility Windows 9x NT 4 0 only The HP LaserJet configuration utility manages printer default settings It allows you to access many of the printer s features including Printing PCL and PS test font and demo pages Selecting page setup defaults Choosing custom settings such as reprint or tray locking Setting resource options such as IO buffering HP JetAdmin CD ROM only HP JetAdmin is designed to be used primarily by network administrators who are responsible for installing configuring troubleshooting and maintaining printers and other devices on the network Users may also use the status messages reported by HP JetAdmin to perform common troubleshooting paper jams paper out etc and to confirm the current status of the printer on the network HP JetAdmin can be accessed by clicking the Start button poin
103. pecifications on page 139 Find and remove the jammed paper using the instructions on the following pages If the location of the paper jam is not obvious look first in the toner cartridge area Paper jams can occur at three locations Tray 2 or optional Tray 3 paper feed area Toner cartridge area Output areas Loose toner may remain in the printer after a paper jam This should clear after a few sheets have printed See Loose Toner on page 94 Chapter 4 Problem Solving 85 Paper Jam Toner Cartridge Area 1 Open the top cover CAUTION Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water because hot water will set the toner into the fabric 2 Remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer 3 Carefully lift up the registration plate If the leading edge of the paper is visible gently pull the paper toward the rear of the printer to remove it from the printer Continued on next page 86 Chapter 4 Problem Solving EN EN Note If the paper is too difficult to remove or has already entered the output area remove the jam as described for the output areas on page 89 4 When the jammed paper has been removed gently flip down the regis
104. print more than one page per sheet the pages will appear decreased in size and arranged on the sheet You can specify up to 9 pages N up Printing Printer Driver PCL 6 Windows 3 1 9x Procedure 1 Access the printer driver From the Finishing tab click Pages per Sheet Enter the number of pages you want to print per sheet 1 2 4 or 9 4 Click Print Page Borders if you want to print a border around each page on the sheet Print Page Borders is enabled only if Pages per Sheet is set to 2 4 or 9 5 Click OK PCL 6 Windows NT 4 0 1 Access the printer driver From the Finishing tab click Pages per Sheet Enter the number of pages you want to print per sheet 1 2 4 or 9 4 Click Print Page Borders if you want to print a border around each page on the sheet Print Page Borders is enabled only if Pages per Sheet is set to 2 4 or 9 5 Click OK Windows 9x PS 50 Chapter 2 Printing Tasks 1 Access the printer driver From the Paper tab click 1 2 or 4 up Click OK EN EN N up Printing continued Printer Driver Procedure Windows NT 4 0 PS Access the printer driver From the Advanced tab click Document Options then Printer Features to expand their subentries Click Pages per Sheet Select the desired option 1 2 4 6 9 or 16 in the Change Pages per Sheet Setting box Select the Pages per Sheet orientation to match the orientation of your docu
105. printer commands See your computer and software documentation to find the method for entering printer commands if needed PCL PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix provides a quick reference for users who are already familiar with PCL command structure The PCL 5e printer commands are backward compatible with previous versions of PCL The PCL 6 printer commands take full advantage of the printer s features HP GL 2 The printer has the ability to print vector graphics using the HP GL 2 graphics language Printing in the HP GL 2 language requires that the printer leave PCL language and enter HP GL 2 mode which can be done by sending the proper PCL codes Some software applications switch languages through their drivers Appendix D Printer Commands 157 Note PJL HP s Printer Job Language PJL provides control above PCL and other printer languages The four major functions provided by PJL are o printer language switching e job separation o printer configuration o Status readback from the printer PJL commands may be used to change printer default settings The table at the end of this appendix contains commonly used PCL 5e commands For a complete listing and explanation of how to use PCL HP GL 2 and PJL commands order the PCL PJL Technical Reference Documentation Package See Supplementary Documentation on page 25 To receive more information about pr
106. printer using the IR port and the IrDA communication protocol o A printer driver to generate data that the printer can print Note Check with your hardware or operating system manufacturer for the correct port driver 20 Chapter 1 Printer Basics EN Printing Instructions 1 Make sure the printer is in ready state Ready light on 2 Align an IrDA compliant computer within 1 meter 3 feet of the IR port Ensure that the ports are facing each other with no more than a 15 angle to either the left and right or above and below Send the print job from the computer The IR status light will turn on when the connection has been made T iia Eds 1 Meter s 3 Feet Chapter 1 Printer Basics 21 Interface Ports The HP LaserJet 2100 and the 2100 M printers include two interface ports an IEEE 1284 parallel and a LocalTalk port The HP LaserJet 2100 TN printer also includes an HP JetDirect 600 N print server card that includes a 10Base T RJ 45 port LocalTalk port Parallel port IEEE 1284 RJ 45 port 22 Chapter 1 Printer Basics EN Accessories and Ordering Information The following list of accessories was current at the time of printing Ordering information and availability of the accessories may change during the life of the printers Accessories Option Description or Use Part Number Toner Cartridge To
107. pter 2 Printing Tasks EN EN EconoMode continued Printer Driver Procedure Macintosh 1 Select Print from the File menu Laserwmter8 3 2 Click Options 3 Select the desired EconoMode setting 4 Click OK Macintosh 1 Select Print from the File menu ME 8 4 and 2 Click the popup for print options and select Imaging Options 3 Inthe Imaging Options dialog select the desired EconoMode setting 4 Click Print Chapter 2 Printing Tasks 57 Choosing Print Guality Settings The printer s default print quality setting is Best Quality which uses 1200 dpi to provide the best combination of print speed and print quality If you need advanced print quality you can choose custom settings Resolution Options o Best Quality default 1200 dpi for the best print quality Faster Printing 600 dpi alternate resolution for complex graphics or faster output o Custom Allows you to specify print quality settings Note Changing resolution may change the formatting of your text Choosing Print Quality Settings Printer Driver Procedure PCL 6 1 Access the printer driver Windows 3 1 9x From the Finishing tab click Custom then Details In the Print Quality Details window select the desired resolution setting 4 Click OK PCL 6 1 Click the Start button point to Settings then click Windows NT 4 0 Printers Right click the printer icon and choose Document Defaults From the Finishing t
108. quested tray 18 uris cT 18 Continuable Error IA eas 19 Serice ENO III re re eR aen aut Ee dE ke 19 Accessory EMOr sa NAG e AE KIEN Kg RN d 19 Printing with the Infrared Port Wireless Printing 20 Printing Instructions sauna 00 ee ee 21 Interface Ports 22 Accessories and Ordering Information 23 2 Printing Tasks OvervieW 27 Preparing for Printing 28 Purchasing Paper and Other Media 28 Media Input Options n 29 Tray 1 Media Sizes 29 Tray 2 and Optional Tray 3 Paper Sizes 30 Loading Media into Tray1 nn 31 viii Reloading Media into Tray 2 or Optional Tray3 32 Changing Paper Size in Tray 2 or Optional Tray3 33 Printing ASKS aaa oe Red Pata ad dr eae Qe 35 Printing on Envelopes 35 Printing on Labels 37 Printing on Transparencies 38 Printing on Custom Sized Media or Cardstock 39 Printing on Both Sides of Media Manual Duplexing 40 Printing on Special Media 42 Canceling a Print Job 43 Software Tasks eres 44 Accessing the Printer Driver
109. r Reset the printer by briefly turning the printer off and back on again Print Overrun Am O r3 102 Chapter 4 Problem Solving The print job was too complex for available printer memory Press Go to resume printing If you lose some data you may need to add more printer memory For a temporary solution simplify the image or print at a 600 dpi resolution EN Continuable Error continued Type of Error Light Pattern Recommended Action IO Error Am Om The cable between the printer and computer has a bad connection or the cable is of poor guality Check the cable connections to see if they are secure Make sure you are using a high guality cable Temporary Error A Zz O za The printer has experienced a temporary error Reset the printer by briefly turning the printer off and back on again NVRAM Error A 12 O EN The nonvolatile memory NVRAM is temporarily full Press Co to clear the message Check the printer settings to ensure they are correct If the problem persists contact your dealer or HP service representative Chapter 4 Problem Solving 103 Continuable Error continued Type of Error Light Pattern Recommended Action EIO Error A C3 O zz 104 Chapter 4 Problem Solving The printer has experienced a temporary EIO error Reset the printer by turning the printer off and back on again EN Accessory Error Type of Error Li
110. r printer also has infrared capabilities allowing it to receive information from any JetSend enabled infrared device Examples of JetSend sending devices include PC s or laptops running JetSend software or scanners with JetSend built in JetSend uses simple IP addressing between networked devices and Point and shoot between infrared devices Visit the JetSend web site www jetsend hp com for additional information on JetSend and JetSend software for the PC JetSend allows you to exchange intra company documents directly between PCs and between PCs and any JetSend enabled printer without the problems of incompatible software applications or versions JetSend software will allow your colleagues to create documents on their PCs and send copies directly to this printer without any device specific drivers or configuration difficulties You can visit the JetSend web site to learn which other devices are available to communicate easily and directly with your JetSend enabled printer How the JetSend Communications Technology Works Networked Devices To use the JetSend capability between networked devices 1 print a configuration page to find your JetSend IP address and 2 give your address to anyone who wishes to send information to your printer via JetSend From a JetSend sending device a person only needs to enter the IP address of the printer and press send Infrared Devices To use the JetSend infrared capability simply 1 li
111. r s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 2100 2100 M 2100 TN Model Number C4170A C4171A C4172A C4793A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 EN 60950 1992 A1 A2 A3 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC CISPR 22 1993 A1 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 0 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B2 ICES 003 Issue 2 VCCI 21 AS NZS 3548 1992 CISPR 22 1993 Class B1 Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC directive 89 336 EEC the Low Voltage Directive 73 23 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Compliance Information ONLY contact Australia Contact Product Regulations Ma
112. rinting Tasks EN EN Custom Paper Size continued Printer Driver Procedure Windows 9x PS 1 Access the printer driver 2 From the Paper tab scroll to the right of the Paper Size box and click Custom Page Click the Custom button From the Custom Defined Size window type the name of the custom paper size 5 Click the desired unit of measure millimeters or inches 6 Enter the custom paper size length and width 7 Click OK You can save up to three custom paper sizes for reuse Macintosh 1 Select Page Setup from the File menu LaserWriter 8 3 2 Select Custom 3 Click the paper image to select the paper size Macintosh The 8 4 version does not support this option Use the 8 3 LaserWriter 8 4 version to use custom paper sizes or check with Apple for updated drivers Macintosh 1 Select Page Setup from the File menu LaserWriter 8 5 and higher 2 Select Custom page Sizes from the Page attributes pop up 3 Select New to create custom page sizes or select Edit for existing custom pages 4 Click OK Chapter 2 Printing Tasks 53 Creating and Using Guick Sets Quick Sets allow you to save the current driver settings for example page orientation n up printing or paper source for reuse For convenience Quick Sets can be selected and saved from most printer driver tabs You can also restore printer driver default settings by selecting Defaults from the Quick Sets drop down list
113. s all applications Windows 9x NT 4 0 From the File menu click Print and Click the Start button point to then click Properties The actual Settings and then click Printers steps can vary this is the most Right click the printer icon and common method choose Properties Many of the features in NT 4 0 printer drivers are also located on the Document Defaults menu Windows 3 x From the File menu click Print click From the Windows control panel Printers and then click Options double click Printers highlight the The actual steps can vary thisis printer and click Setup the most common method Macintosh From the File menu select Print From the File menu select Print LaserWriter 8 3 and click Options and click Options Click Save to save your changes Macintosh From the File menu select Print From the File menu select Print LaserWriter 8 4 and higher Click the pop up for options you wish to change Click the pop up for options you wish to change Click Save to save your changes Using the Printer Driver Help Each printer driver has help screens that can be activated from the Help button in the printer driver These help screens give detailed information about the specific driver being used Printer driver help is separate from the software application help EN Chapter 2 Printing Tasks 45 Creating and Using Watermarks The Watermark options allow you to specify that text be placed undern
114. s toner specks or smearing This printer has two cleaning modes that can correct and prevent these types of problems In order for the engine cleaning page to work properly print the page on copier grade paper not bond or rough paper Engine Cleaning This process uses copier grade paper from Tray 2 to remove dust and toner from the paper path Use this process if you are experiencing toner specks or dots on printouts This process will provide a blank page which should be discarded See Starting the Cleaning Process on page 74 Toner Cartridge Cleaning This process cleans the drum inside the toner cartridge Use this process if you are experiencing blurred faded or smeared printouts This process will take about 10 minutes See Starting the Cleaning Process on page 74 Chapter 3 Printer Tips and Maintenance 73 Note Make sure the toner cartridge is not empty when using the toner cartridge cleaning A near empty toner cartridge may also cause print defects This 10 minute process consumes toner and if used often can reduce toner cartridge life Starting the Cleaning Process 1 Make sure the printer is turned on and in the ready state Make sure there is paper loaded in Tray 2 2 Press and hold the Go and Job Cancel buttons until all lights flash This will take about 10 seconds Release the buttons when the lights flash 3 Forengine cleaning press the Go button Or for cartridge cleaning press the Job Cancel button
115. tering you will have the option to receive valuable business tools Hewlett Packard will not contact you or send you information unless you explicitly approve it during the registration process You may also register with the reply card included with your printer Software for Windows Printer Drivers Printer drivers access the printer s features and allow the computer to communicate with the printer Choose a printer driver based on the way you use the printer o Use the PCL 6 driver to take full advantage of the printer s features Unless complete backward compatibility with previous PCL drivers or older printers is necessary the PCL 6 driver is recommended o Use the PCL be driver if you need print results to look consistent with those from older HP LaserJet printers Certain features are not available in this driver Do not use the PCL 5e driver provided with this printer with older printers o UsethePS driver for compatibility with PS needs Certain printer features are not available in this driver If your printer has PS capabilities the printer automatically switches between PS emulation and PCL printer languages depending on the driver you have selected Each printer driver has help screens that can be activated from the Help button the F1 key or a question mark symbol in the upper right corner of the printer driver depending on the Windows operating system used These help screens give detailed information about the s
116. the toner cartridge drum is 94 mm 3 7 in If a repetitive mark occurs every 94 mm 3 7 in on the page install a new HP toner cartridge Internal parts may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages The fusing assembly may be damaged Contact an HP approved service technician Misformed Characters If characters are improperly formed producing hollow images the paper stock may be too slick Try a different paper See Media Specifications on page 139 If characters are improperly formed producing a wavy effect the laser scanner may need service Verify that it also occurs on a demo page by pressing GO when the printer is ready If you need service contact an HP authorized dealer or service representative See Hewlett Packard Limited Warranty Statement on page 121 Page Skew Check the paper type and quality See Media Specifications on page 139 Make sure the paper or other media is loaded correctly and that the guides are not too tight or too loose against the paper stack Curl or Wave Check the paper type and quality Both high temperature and humidity will cause paper curl See Media Specifications on page 139 Turn over the stack of paper in the tray Also try rotating the paper 180 in the input tray Open the rear door and try printing to the rear output bin Chapter 4 Problem Solving 95 Wrinkl
117. the following information ready product name and serial number date of purchase and description of the problem English Ireland 353 1 662 5525 German Germany 49 180 525 8143 U K 44 171 512 5202 Austria 43 1 0660 6386 International 44 171 512 5202 Norwegian Norway 47 2211 6299 Dutch Belgium 32 2 626 8806 Danish Denmark 45 3929 4099 Netherlands 31 20 Finnish Finland 358 9 0203 47288 606 8751 Swedish Sweden 46 8 619 2170 French France 33 01 43 62 3434 Italian Italy 39 2 264 10350 Belgium 32 2 626 8807 Spanish Spain 34 90 232 1123 Switzerland 41 84 880 1111 Portuguese Portugal 351 1 441 7199 EN V Customer Support Worldwide continued In country support numbers Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India Indonesia Korea Korea outside Seoul call 787 8080 61 3 272 8000 022 829 6612 1 208 323 2551 86 10 65053888 5959 800 360999 42 2 471 7321 1 689 6411 00 96 7729 343 0310 682 6035 682 6069 350 3408 2 3270 0700 080 999 0700 o o NO Ar oak JEN ES 91 91 82 If you require support after your warranty has expired additional product repair services or if your country is not listed below see Worldwide Sales and Service Offices Japan Malaysia Mexico Mexico City Mexico outside Mexico City N
118. the printer use only labels recommended for laser printers such as HP brand labels For ordering information see page 25 To prevent serious jams always use Tray 1 to print labels and always use the rear output bin Never print on the same sheet of labels more than once or print on a partial sheet of labels Label Construction When selecting labels consider the quality of each component Adhesives The adhesive material should be stable at 200 C 392 F the printer s fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 13 mm 5 in of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation See Printing on Labels on page 37 148 Appendix B Media Specifications EN Transparencies Transparencies used in the printer must be able to withstand 200 C 392 F the printer s fusing temperature CAUTION To avoid damaging the printer use only transparencies recommended for use in laser printers such as HP brand transparencies For ordering information see page 25 See Printing on Transparencies on page 38 EN Appendix B Media Specifications 149 150 Appendix B Media Specifications EN EN Printer Memory and Expansion Overview Printer Memory Installing Memor
119. this edge must enter the printer first You may experience some paper jams when using any media with a length less 178 mm 7 in This may be caused by paper that has been effected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly Please refer to Printing and Paper Storage Environment on page 144 Using media from another manufacturer may also help 36 Chapter 2 Printing Tasks EN CAUTION EN Printing on Labels Only use labels recommended for laser printers such as HP LaserJet labels See Labels on page 148 for specifications Print labels from Tray 1 Load labels print side up o Use the rear output tray for labels e Remove label sheet from the output bin as they are printed to prevent them from sticking together abel Orientation Print side up top in Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way Do not use label sheets with the backing sheet exposed or partially used label sheets Do not feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer If a sheet of labels becomes jammed in the printer remove the toner cartridge and then see Clearing Paper Jams on page 85 to remove the jammed labels Chapter 2 Printing Tasks 37 Printing on Transparencies Only use transpar
120. ting Tasks Load up to 250 sheets into the paper tray Make sure the paper is flat in the tray at all four corners Keep the media below the height tabs on the paper length guide in the rear of the tray Move the paper width guides inward so they touch the media on each side The paper width guides will click into place for all sizes supported by the tray Slide the tray back into the printer EN Printing Tasks EN Printing on Envelopes CAUTION Before you load envelopes in Tray 1 make sure they are undamaged and are not stuck together Never use envelopes with clasps snaps windows coated linings self stick adhesives or other synthetic materials See Appendix B for media specifications 1 Open Tray 1 by pulling the front cover down 2 Open the rear output bin by pulling down on the top section of the bin Slide out the extender until it extends fully Note Using the rear output bin reduces envelope curl 3 Slide the width guides on Tray 1 outward slightly wider than the media Continued on next page Chapter 2 Printing Tasks 35 4 Place the envelopes into the tray short edge in print side up The stamp end must enter the printer first 5 Slide the width guides inward until they lightly touch the envelope stack without bending it The envelopes should be centered between the paper guides and under the tabs on the paper width guides Note If the envelope has a flap on the short edge
121. ting to Settings and then clicking Control Panel in Windows 9x and Windows NT 4 0 or from the HP JetAdmin Utilities program group folder in Windows 3 x Use HP JetAdmin to do the following Install configure and manage printers on a network that are connected with a HP JetDirect 600 N print server Perform in depth diagnostics on the printer and network The HP JetAdmin software works on the following network systems o Windows NT o Windows 9x SunOS Novell NetWare Chapter 1 Printer Basics 7 Windows NT o Windows 9x HP UX o Solaris o Windows 3 x Requires o OS 2 Novell NetWare Server The software for these systems is not included on the compact disc with the printer but is available from the Internet If you do not have access to the Internet see the HP Support pages at the front of this user guide to obtain this software Note Network Administrators If the printer is attached to a network before you can print the printer must be configured for that network using HP JetAdmin or similar network software 8 Chapter 1 Printer Basics EN EN HP JetSend CD ROM Windows 9x NT 4 0 only HP JetSend is a new technology from Hewlett Packard that allows devices to communicate with each other simply and directly HP JetSend is built into your printer allowing it to receive information from any JetSend enabled sending device anywhere on your network whether in the same office or at a remote location You
122. tration plate Replace the toner cartridge and shut the top cover Note If the toner cartridge is difficult to re install make sure the registration plate has been flipped back down into position If the Attention light does not go out there is still jammed paper inside the printer Check the paper feed or output areas Chapter 4 Problem Solving 87 88 Chapter 4 Problem Solving Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Note If paper has entered the toner cartridge area follow the instructions on page 86 It is easier to remove paper from the toner cartridge area than the paper feed area 1 Slide out Tray 2 to expose the jammed paper 2 Remove any misfed paper by pulling it out by the visible edge Make sure that all of the paper is aligned in the tray If Tray 3 is installed remove any misfed paper and make sure that all of the paper is aligned in that tray 3 Ifthe paper is jammed in the paper feed area and cannot be accessed from the toner cartridge area grasp the paper and carefully pull it free from the printer 4 Pushthe paper down to lock the metal paper lift plate into place and slide the tray back into the printer Note If the Attention light does not go out there is still jammed paper inside the printer Check the toner cartridge and rear output areas for paper jams EN EN Paper Jam Output Areas CAUTION Paper jams in this area may result in loose toner on the p
123. treaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This can cause paper jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation Care should be taken not to purchase more paper than can be easily used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The paper storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s storage environment Paper should be stored at or near room temperature The air should not be too dry or too humid due to the hygroscopic properties of paper The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof
124. ts equivalent to a new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILIT Y SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province EN Chapter 5 Service and Support 121 7 TO THE EKTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provin
125. tt Packard at HP s expense Customers with on site support service provided by HP should work directly with the local Customer Support Center instead of following the steps outlined here Exchanged units carry the remainder of the original unit s warranty or 90 days whichever is greater The faster turnaround from HP Express Exchange minimizes downtime over traditional service programs that require you to ship the failed unit to the manufacturer and then wait for it to be repaired and returned Because HP pays the shipping charges you incur no hidden costs for the service Chapter 5 Service and Support 117 Guidelines for Repacking the Printer e Remove and retain any DIMMs dual in line memory modules installed in the printer e Remove and retain any cables and optional accessories installed in the printer CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer To remove the DIMMs see Installing Memory on page 153 e Remove and retain the toner cartridge CAUTION To prevent damage to the toner cartridge store the cartridge in its original packing material or store it so that it is not exposed to light e Use the original shipping container and packing material if possible Shipping damage as a result of inadequate packing is the customer s responsibility If you have a
126. uce or enlarge your document or click Fit to Letter Size or click Fit to A4 Size 3 Click OK PCL 6 1 Click the Start button point to Settings then click Windows NT 4 0 Printers Right click the printer icon and choose Document Defaults 2 From the Effects tab type the percentage by which you want to reduce or enlarge your document 3 Click OK Windows 9x PS To reduce or enlarge your document 1 Access the printer driver 2 From the Graphics tab type the percentage by which you want to reduce or enlarge your document in the Scaling box 3 Click OK To fit your document to letter or A4 size paper 1 Access the printer driver From the Device Options tab click Fit to Page Select the desired Fit to Page option in the Change Setting for drop down list 4 Click OK 60 Chapter 2 Printing Tasks EN Reduce Enlarge continued Printer Driver Procedure Windows NT 4 0 PS To reduce or enlarge your document 1 2 Access the printer driver From the Advanced tab click Graphics to expand its subentries Click Scaling Type the percentage by which you want to reduce or enlarge your document in the Change Scaling Setting box Click OK To fit your document to letter or A4 size paper This setting works for all paper sizes in the Windows NT 4 0 PS printer driver l 2 Access the printer driver From the Advanced tab click Document Options then Printer Features to ex
127. ument to be printed on one page of paper This N up printing practice and the printers manual duplexing feature two sided printing can reduce paper usage and the resulting demands on natural resources 132 Appendix A Specifications EN The design of this HP LaserJet printer facilitates the recycling of Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer s life HP Toner Cartridges In many countries this product s toner cartridge drum can be returned to HP through the HP Planet Partners LaserJet Toner Cartridge Recycling Program This easy to use program is available in over 20 countries Multi lingual program information and instructions are included in every new HP Toner Cartridge box HP Planet Partners LaserJet Toner Cartridge Recycling Program Information Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than 12 million used toner cartridges that otherwise may have been discarded in the world s landfills The HP LaserJet toner cartridges go to a collection center and then they are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling After a thorough quality inspection minor parts such as nuts screws and clips are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries t
128. usluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som Overskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 2100 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei Appendix A Specifications 137 katsota variainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser 138 Appendix A Specifications EN Note CAUTION EN Media Specifications Overview This printer accepts a variety of media such as cut sheet paper including up to 10096 recycled fiber content paper envelopes labels transparencies and custom size paper Properties such as weight composition
129. ware Control Panel Printing with the Infrared Port Wireless Printing Interface Ports Accessories and Ordering Information Chapter 1 Printer Basics 1 Printer Features Fast Print Speed 10 pages per minute printing with Intel 80960JD RISC based formatter Excellent Print Quality True 1200 x 1200 dots per inch dpi text and graphics Resolution Enhancement technology REt adjusts the size and placement of each dot on the page to produce smooth angles curves and edges 600 dpi only Adjustable settings to optimize print quality The HP UltraPrecise toner cartridge has a finer toner formulation which provides sharper text and graphics Flexible Paper Handling Adjustable Tray 1 for letterhead envelopes labels transparencies custom sized media postcards and heavy paper See Loading Media into Tray 1 on page 31 Adjustable Tray 2 or an optional 250 Sheet Input Tray Tray 3 for standard sizes of paper See Reloading Media into Tray 2 or Optional Tray 3 on page 32 Two output bins select either the top output bin or the rear output bin for the most convenient output location Straight through paper path capability from Tray 1 to the rear output bin Expandability Optional Tray 3 with a 250 sheet capacity to increase the time before it is necessary to add paper Enhanced Input Output EIO cards See Interface Ports on page 22 Dual In line memory module DIMM slots for adding memory Post
130. y Checking Memory Installation Installing an HP JetDirect EIO Card Appendix C Printer Memory and Expansion 151 Printer Memory Note The printer has three dual in line memory module DIMM slots for upgrading with More printer memory DIMMs are available in 4 8 and 16 MB for a maximum of 52 MB DIMM based accessory fonts macros and patterns Other DIMM based printer languages and printer options See Accessories and Ordering Information on page 23 Single in line memory modules SIMMs used on previous HP LaserJet printers are not compatible with the printer You may want to add more memory to the printer if you often print complex graphics or PS documents or use many downloaded fonts To find out how much memory is installed in the printer print a configuration page by pressing Go and JOB CANCEL while the printer is in the Ready state 152 Appendix C Printer Memory and Expansion EN Installing Memory CAUTION o Static electricity can damage dual in line memory modules DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer If you have not already done so print a configuration page to find out how much memory is installed in the printer before adding more memory 1 After the configuration page is printed turn the printer off and disconnect the power cord 2 Open t
131. y Background If the amount of background toner shading becomes unacceptable the procedures described below may help to clear the condition Decrease the density setting This will decrease the amount of background shading Change the paper to a lighter basis weight See Media Specifications on page 139 Check the printer s environment very dry low humidity conditions can increase the amount of background shading Install a new HP toner cartridge Toner Smear f toner smears appear on the leading edge of the paper the paper guides are dirty See Internal Cleaning Procedure on page 75 A combination of faded and smeared defects may indicate that the cartridge needs cleaning See Toner Cartridge Cleaning on page 73 Check the paper type and quality See Media Specifications on page 139 Try installing a new HP toner cartridge Loose Toner o Clean the inside of the printer See Internal Cleaning Procedure on page 75 Check the paper type and quality See Media Specifications on page 139 Try installing a new HP toner cartridge 94 Chapter 4 Problem Solving EN AaBbC AaBbCc _ AaBbc AaBbCc AaBbC ABbCC ABPC AaBpbcc ABPO AoBbLCC ABPC EN Vertical Repetitive Defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged The circumference of
132. y used in Turkey 579L Wingdings Font Primary Spacing s P 0 fixed 1 proportional Primary Pitch si characters inch Set Pitch Mode amp k S 0 10 4 12 elite 2 16 5 16 7 compressed Primary Height sw points Primary Style s45 0 upright solid 164 Appendix D Printer Commands 1 italic 4 condensed 5 condensed italic EN Common PCL Printer Commands continued Function Command Options Primary Stroke Wt s B 0 medium book or text 1 semi bold 3 bold 4 extra bold Typeface ss Print a PCL font list to view the command for each internal font a The preferred method is to use the primary pitch command EN Appendix D Printer Commands 165 166 Appendix D Printer Commands EN EN Index Numerics 2 sided printing 40 3x5 cards printing 39 A accessing the printer driver 44 accessories 23 ordering 23 25 acoustic emissions 130 additional drivers obtaining 4 background shading on page 94 basics printer 1 22 buttons 15 buying paper 28 C canceling a print job 43 cardstock 39 characters improperly formed 95 checking memory installation 155 choosing driver 6 cleaners using on printer 73 cleaning engine 73 exterior 73 starting the cleaning process 74 toner cartridge 73 cleaning process 84 clearing paper jams 85 commands printer 157 165 escape sequences 160 selecting PCL fonts 161 syntax 158 160 compact disc 4 conf
133. zes 140 tray optional paper sizes 140 troubleshooting control panel lights 99 error messages 99 general printing problems 80 Macintosh printing problems 110 PS problems 114 troubleshooting checklist 78 TrueType fonts 7 U UNIX see HP UX V vector graphics 157 vertical lines on page 94 W warranty toner cartridge 123 wavy characters 95 Windows help 6 network software 7 software 7 wireless printing background information 20 Index 169 170 Index EN D HEWLETT PACKARD Expanding Possibilities Copyright 1998 Hewlett Packard Co Printed in USA Manual Part No C4170 90901 C4170 90901 C4170 90901 Printed on at least 50 Total Recycled Fiber with atleast 10 Post Consumer Paper C4170 90901

HP 2100 TN User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents