HP 1000C User's Manual
Contents
1. 8 5 x 11 in HP Premium Inkjet Glossy Paper US Letter 10 sheets 216 x 279 mm 8 5 x 11 in HP Premium Inkjet Glossy Paper A4 50 sheets 210 x 297 mm HP Premium Inkjet Glossy Paper A4 10 sheets 210 x 297 mm HP Premium Inkj et Paper US Letter 200 sheets 216 x 279 mm 8 5 x 11 in HP Premium Inkj et Paper US B size 100 sheets 279 4 x 432 mm 11 x 17 in HP Premium Inkj et Paper A4 200 sheets 210 x 297 mm HP Premium Inkj et Paper A3 100 sheets 297 x 420 mm HP Bright White Paper US Letter 500 sheets 216 x 279 mm 8 5 x 11 in HP Bright White Paper US B size 200 sheets 279 4 x 432 mm 11 x 17 in HP Bright White Paper A4 500 sheets 210 x 297 mm HP Bright White Paper A3 200 sheets 297 x 420 mm HP Banner Paper US Letter 100 sheets 216 x 279 mm 8 5 x 11 in HP Banner Paper A4 100 sheets 210 x 297 mm HP Premium Photo Paper US Letter 20 sheets 216 x 279 mm 8 5 x 11 in HP Premium Photo Paper A4 20 sheets 210 x 279 mm Europe HP Premium Photo Paper A4 20 sheets 210 x 279 mm Asia Pacific HP Premium Photo Paper US B size 20 sheets 279 4 x 432 mm 11 x 17 in HP Premium Photo Paper A3 20 sheets 297 x 420 mm HP Greeting Card Paper 20 sheets 20 envelopes HP Labels A4 100 sheets 210 x 297 mm HP Labels A4 100 sheets 210 x 297 mm HP Labels A4 100 sheets 210 x 297 mm HP Labels A4 100 sheets 210 x 297 mm HP Labels A4 100 sheets 210 x 297 mm P2. maximum A Insert up to a maximum of 150 sheets of paper aligning the right edge of the paper stack against the right side of the tray print side down 3 Slide the paper width and length adjusters in until they press lightly against the paper stack d Lower the output tray to its horizontal position 5 In HP s print settings dialog box click the Setup tab and select the correct size in the Paper Size box 6 Proceed to print your document PRINTING ON CUSTOM SIZE PAPER Custom or odd size papers can be printed on the printer 1 Extend the paper width and length adjusters to the maximum A Insert up to a maximum of 150 sheets of paper aligning the right edge of the paper stack against the right side of the tray print side down 3 Slide the paper width and length adjusters in until they press lightly against the paper stack d In HP s print settings dialog box click the Setup tab and select Custom in the Paper Size box The Custom Paper Size dialog box appears 5 Under Paper Size type the values in the Width and Length boxes and then click OK 6 Proceed to print your document PRINTING ON ENVELOPES Envelopes of different sizes can be printed on the printer using the alternative media feed 1 Make sure all paper is removed from the alternative media tray A Insert up to 3 envelopes against the right side of the tray with the flaps up and print side down 3 Slide the paper width adjuster
3. Class B computing device USA VCCI J apan REGULATORY NOTICES Potential for Radio Television Interference U S A only The HP Deskj et 1000C printer generates and uses radio frequency energy and may cause interference to radio and television reception Your printer complies with the specifications in Subpart B of Part 15 of the Federal Communications Commission rules for a Class B computing device These specifications provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If the printer does cause interference to radio or television reception which can be determined by turning the printer off and on you can try to eliminate the interference problem by doing one or more of the following e Re orient the receiving antenna e Re orient the position of the printer with respect to the receiver e Move the printer away from the receiver e Plug the printer into a different outlet so that the printer and receiver are on different branch circuits If necessary consult an authorized HP dealer or an experienced radio television technician for additional suggestions You may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 00
4. in until it presses lightly against the envelopes 4 Push the tabs near the paper output slot down until they lock in place 5 In HP s print settings dialog box click the Setup tab and select the correct size of the envelope in the paper size box Do NOT set to manual feed 6 Proceed to print your envelope Note Remember to push the tabs back up into place once the printing is completed You can also use the main bottom media tray for printing envelopes This tray can take up to 15 envelopes PRINTING ON LABELS 1 Make sure none of the pages are sticking together 2 Slide the stack of labels against the right side of the tray print side down 3 Slide the width and length adjusters in until they press lightly against the labels d In HP s print settings dialog box click the Setup tab and select In Tray in the Paper Source box 5 Proceed to print your labels Getting the Most Out of Your Printer 2 3 2 4 Getting the Most Out of Your Printer PRINTING ON CARDS 1 6 7 Raise the output tray and insert up to 3 5 inch 15 mm stack of cards against the right side of the In Tray with the print side down Slide the paper width adjuster in until it presses lightly against the cards Extend the card adjuster and slide in until it presses lightly against the edge of the cards Lower the output tray to its horizontal position Push the tabs near the paper output slot down until th
5. software program Press the Resume button to initiate a manual form feed 3 2 Solving Problems e You have chosen Manual Feed in the printer driver software The printer is waiting for you to feed paper in from the rear of the printer e Paper is jammed in the printer To clear the paper jam see page 3 4 When Paper Is J ammed in the Printer Resume and Power lights are blinking together s The movement of the print cartridge cradle is obstructed Open the printer cover and clear any obstructions See page 1 3 Step 4 Installing Print Cartridges wy COD b Ale Power light is on but nothing prints e Printer driver is still preparing data to be sent to your printer Wait a few more minutes for the printer to respond e Printer is not in the ready to print state Press the Resume button If the Resume light blinks check the error message on your screen for instructions e Printer driver name does not appear in the Installed Printers list in the Printers Control Panel Close all open software programs Restart your computer and reinstall your the printer software e Wrong printer driver is selected Select the correct printer driver e Printer is improperly connected to the computer Make sure the cable is firmly connected to the printer and the computer e Software program is not set up for the printer In your software program documentation follow the instructions for setting up the so
6. the Auto zoom box if you want to scale down your document 6 Change any other print settings if necessary and then click OK 7 Proceed to print your document Printing Booklet Printing with the booklet feature enables you to print your multiple page document to look like a book It is advisable to set the printer settings before you work on your document 1 Click the Features tab in the print settings See page 2 1 Changing Print Settings 2 Click Select one of the following features 3 Select Booklet from the dropdown list box 4 Select the document size in the From box and the To box will choose a paper size that is twice that of your document size 5 Change any other print settings if necessary and then click OK 6 Proceed to work on your document and print 7 Follow the instructions on the screen to turn the paper 8 Collate and fold your printouts to form a book Getting the Most Out of Your Printer 2 7 3 x 3 Billboard Printing Handouts 2 8 Getting the Most Out of Your Printer Printing Billboard Printing in Billboard allows you to enlarge your page and prints sections of that page onto different sheets of paper You can then tile them to form a large poster Note You can print only one page at a time 1 Click the Features tab in the print settings See page 2 1 Changing Print Settings 2 Clic
7. 4 000 00345 4 To comply with FCC rules Part 15B Class B computing device use only shielded interface cables Appendices 4 5 Compliance Statement Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la class B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Power cord statement The power cord cannot be repaired If it is defective it should be discarded or returned to the supplier Das Netzteil einschlie lich Kabel und Adapter kann nicht repariert werden Falls ein Defekt im Netzteil vorliegt die ganze Einheit entsorgen und durch eine neue Einheit ersetzen LEDS Classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT KLASY 1 Z DIODAMI CEWHECYCYMI LED Appareil a Diode Electrluminescente de Classe 1 ZAx ZEN LED TxlY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Svenska Far endast anslutas till jordat n tuttag Observera Skadas sladden till denna n tadapter skall enheten kasseras Sladden g r ej att byta ut Energy Consumption ct Gm 7 Lene LL TR 4 6 Appendices DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45104 Manufacturer s name Hewlett Packard Singapore Pte Ltd Manufacturer s address Asia Hardcopy M anufacturing Operation 20 Gul Way Singapore 629196 declares that the product Product Name
8. D HP Desk et 1000C Professional Series eer e Guide This User s Guide with video help is also available in electronic copy in the Starter CD Acknowledgements ColorSmart and HP ZoomSmart Scaling Technology are trademarks of Hewlett Packard Company Microsoft is a U S registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Print History Edition 1 J une 1997 Copyright 1997 by Hewlett Packard Company 450 Alexandra Road Singapore 119960 Singapore TABLE OF CONTENTS 1 Getting Started elle d ET Printer Hartung Setting up the Printer resene STEP 1 Installing the Tray STEP 2 Connecting the Power Cable 1 2 STEP 3 Connecting the Parallel Cable 1 2 STEP 4 Installing the Print Cartridges 1 3 STEP 5 Loading aper 1 4 STEP 6 Inst
9. GED Prolonged exposure to air may cause ink crust to form on the ink nozzles of the print cartridges You can use the following steps to remove the ink crust from the cartridges Note Be careful when clearing the ink crust from the cartridges the ink may stain your hands or clothing 1 Hold the print cartridge with the ink nozzles facing upwards 2 Useawater damp cloth gently and slowly wipe the dry ink off the print cartridge nozzles 3 Repeat the above step using a clean portion of the damp cloth to wipe the residual ink off the print cartridge nozzles 4 Clean the contacts on the print cartridge cradle with a lint free cloth 5 Reinstall the print cartridge 6 Run the Clean Print Cartridge Utility Double click on the toolbox icon in the program group in Windows 3 1 or on the desktop in Windows 95 Click the Maintenance tab and select Clean the print cartridges 7 Proceed to print your document or print a test page TESTING THE PRINTER To make sure that the printer is working properly perform the printer self test 1 Load in letter size or A4 paper 2 Press the Power button to turn on the printer 3 Press and hold the Power button 4 Press the Resume button four times 5 A page with a square at each corner and some lines are printed 4 Appendices CUSTOMER SUPPORT The information in the previous chapter suggests solutions to common problems If your printer is not operating pr
10. HETHER EXPRESS OR IMPLIED WITH RESPECT TO HP PRODUCTS HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain limitations of this Limited Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g Australia and the United Kingdom b Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on how long an implied warranty lasts To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies Limitations of Liability EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIA
11. HP Desk et 1000C Printer Product Number HP C2670A C2673A Product Options All conforms to the follow ing Product Specifications Safety IEC 950 1991 A1 A2 EN 60950 1992 A1 A2 IEC825 1 1993 EN 60825 1 1994 class for LEDS EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1kV Power Lines IEC 1000 3 2 1995 EN 61000 3 2 1995 IEC 1000 3 3 1995 EN 61000 3 3 1995 Supplementary Information 1 The products herewith comply with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC 2 The HP Desk et 1000C printer was tested in a typical configuration with Hewlett Packard Personal Computer Singapore February 1997 Chan Kum Yew Quality Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Stra e 130 D 71034 Boblingen Fax 49 7031 143143 Appendices 4 7 Hewlett Packard Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Print cartridges 90 Days Printer peripheral hardware 1Year A Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that HP products will be free from defects in materials and workmanship for a specified ti
12. L INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Le HEWLETT PACKARD Printed on recycled paper Copyright 1997 Hee Pacer Company IANA IIN C2670 90001 Printed in USA 06 97 Manual Part No C2670 90001
13. alling the Printer Software 1 5 STEP 7 Align Cartridge and Printer Test 1 6 2 Getting the Most Out of Your Printer Changing Print Settings Using the DJ 1000C Toolbos eee Printing on Standard Size Paper Printing on Custom Size Paper Printing ON Emvelopes Printing on Labels Printing on Cards Printing on Thick 0 3mm Cards Printing on HP Premium Transparencies Elle SCH 2 5 Printing on HP Premium Paper 2 6 Printing With Special Features HP ZoomSmart Scaling Technology 2 7 Printing Booklet AA Printing Billboard ere Printing Hapndoute 2 8 2 sided Printing Printing Banner Printing Mirror Image 2 10 Printing in Normal Mode sses 2 10 Printing in DOS Box 2 11 3 Solving Problems Problem Solving Guidelines s n When the Printer Does Not Print When the Lights Blimk eee When Paper is J ammed in the Printer Media does not Feed Through the Printer Correct Viiceiseicschsaseieltactsihesssisitarlsasacdivedissiieaees 3 5 When the Print Quality Is Not Satisfactory 3 6 When the Ink Nozzles are Clooged 3 8 Testing the brinter AAA 3 8 4 Appendices Customer Support Printer Gpechficattons rererere Regulatory Notices Declaration of Conformity Hewlett Packard Limited Warranty Statement 4 8 1 Getting Started PACKING LIST OA QOOOWO HP Desk et 1000C Printer Power Cord Black Print Cartridge Color Print Cartridge Print
14. ch print job to complete before sending another In Windows 95 4 Select spool MS DOS print job option from My Computer Printer HP Deskj et 1000C Properties Details gt Port Settings 5 Set spool data format field to RAW from My Computer gt Printer Details gt Spool Settings 6 Run the DOS application in MSDOS prompt from Windows 7 Prepare your document and print to DJ 660 or DJ 5xx printer 8 If you have problems printing directly to the printer print your document to a file and execute a copy command to send a PCL file to port Ipt1 as follows copy b filename Ipt1 Do not send multiple DOS jobs in a batch file Wait for each print job to complete before sending another Getting the Most Out of Your Printer 2 11 2 12 Getting the Most Out of Your Printer if your application cannot run in the MSDOS prompt in Windows run it in the true DOS mode ie without starting Windows Prepare your document and print to a file using the DJ 660 or DJ 5xx Start Windows and select your settings Go through steps 1 to 3 above and run MSDOS prompt Type copy b filename Ipt1 Note The special features descibed in the previous sections are not supported in the DOS mode The printer software will not support B size or A3 paper in the DOS mode 3 Solving Problems PROBLEM SOLVING GUIDELINES If you do encounter a problem with your printer you can seek help from the
15. er Software Diskettes User s Guide Output Tray Starter CD PRINTER PARTS Se O88 O89 Power Button and Indicator Resume Button and Indicator Cartridge Indicator Paper Width Guide Alternative Top Media Feed Holds up to 10 sheets of paper Main Bottom Media Tray Holds up to 150 sheets paper Output Tray Holds up to 50 sheets of printed paper Print Cartridge Latches Printer Cover Rear Media Feed For printing thick paper requiring straight paper path Power Socket Parallel Port Getting Started 1 1 STEP 2 1 2 Getting Started SETTING UP THE PRINTER Remove the four tapes securing the printer one is at the back Open the top cover and remove the fifth tape and white packing material from the inside of the printer STEP 1 Installing the Tray 1 Align the guides on the output tray with the grooves on the printer 2 Push the tray in to lock first the left side then the right 3 Lower the tray to its horizontal position STEP 2 Connecting the Power Cable 1 Plug the power connector firmly into the printer s power socket 2 Plug the power plug into an electrical outlet STEP 3 Connecting the Parallel Cable 1 Make sure the computer and the printer are turned off 2 Connect the printer end of the parallel cable firmly to the parallel port on the printer 3 Snap both clips onto the notches on the connector 4 Connect the computer end o
16. ey lock in place In HP s print settings dialog box click the Setup tab and select the size of the cards you are printing in the Paper Size box or select Custom if none of the sizes match the card size you are printing Change any other print settings if necessary and then click OK Proceed to print your cards Note Remember to push the tabs back up into place once the printing is completed PRINTING ON THICK 0 3 mm CARDS Caution To print thick cards or cards requiring straight paper path use only the manual feed slot at the back of the printer The cards must be fed into the printer individually 1 Insert the card against the side of the manual feed slot with the print side up Wait for the printer to grip the card before releasing it 2 Push the tabs near the paper output slot down until they lock in place This will allow the cards to exit from the printer with a straight path 3 In HP s print settings dialog box click the Setup tab and select the size and type of the cards you are printing in the Paper Size box or select Custom if none of the sizes match the card size you are printing 4 Select Thick Plain Paper or Thick Glossary Paper in the paper type box 5 Check that Manual feed is selected in the paper source box 6 Change any other print settings if necessary and then click OK 7 Proceed to print your cards Note Remember to push the tabs back up into place once the pri
17. f the parallel cable to the parallel port on your computer and tighten the screws on the connector 5 To locate the parallel port on your computer refer to your computer user s guide Note For best performance use an IEEE 1284 compliant parallel cable HP part number C2950A or C2951A and connect your printer directly to your computer STEP 4 Installing the Print Cartridges Note Use only recommended print cartridges HP part no 51645A for black and HP part no 51641A for color Both print cartridges are installed in the same manner 1 Press the Power button to turn on the printer 2 Open the printer cover The print cartridge cradle will move to the center of the printer and the cartridge light flashes 3 Remove the color print cartridge from its packing box 4 Gently remove the tape covering the ink nozzles Be careful not to touch the ink nozzles or the copper contacts 5 Lift up the print cartridge latch 6 Insert the print cartridge into the cradle slot and push down the cartridge firmly 7 Push down the latch to secure the print cartridge 8 Remove the black print cartridge from its packaging box and repeat steps 4 to 7 9 Close the printer cover Note If you did not install a recommended print cartridge or the print cartridge is not properly installed the print cartridge holder will move back to the loading position and the Change Cartridge indicator will continue
18. following sources e Online Help This is the prefered method to getting help as the online help will step you to diagnose and solve your problems Read the suggestions provided in the error messages If further help is required press the Help button Alternatively double click the toolbox icon on the desktop to access the online help e Users Guide Read the listed troubleshooting tips to solve the problem e Starter CD Refer to the Starter CD for troubleshooting tips and ideas on how to use the printer e Customer Support If the problem cannot be solved by the help suggestions in the online help or the user s guide please refer to page 4 1 Customer Support for a list of resources available to you for the support and maintenance of your printer WHEN THE PRINTER DOES NOT PRINT The printer does not respond at all to the print command e The printer is not properly connected to the power source Make sure the printer s power cord is firmly plugged into the printer and into the wall outlet e The printer is not properly connected to the computer Make sure the parallel cable is firmly connected to the parallel port of the computer and the printer Solving Problems 3 1 e You may be using a wrong parallel cable or the cable may be defective Use an IEEE 1284 compliant parallel cable HP part no C2950A or C2951A e Your printer is not selected as the default or current printer Select your printer using
19. ftware to work with your printer e Bad printer cable cable connections or computer port Try using another printer cable Solving Problems 3 3 3 4 Solving Problems Print Cartridge Resume and Power lights are blinking together An unknown printer error has occurred Press the Power button to turn the printer off Cancel the print job at the computer and turn the printer back on Resend the document to the printer Printer has failed Turn off the printer and then turn it on again If the lights stayed on see Appendices Customer Support WHEN PAPER IS J AMMED IN THE PRINTER If paper is jammed in the printer use the following instructions to clear the jam Open the printer cover and shift the print cartridge cradle to the right Clear any obstructions Press the Resume button continuously to eject the paper Alternatively turn the printer off then turn it on again Pull the paper out Close the printer cover To avoid paper jams Make sure nothing is blocking the printer s paper path Do not overload the alternative paper tray The alternative paper tray holds up to 10 sheets of plain paper or other print material measuring the same thickness The bottom main tray holds up to 3 5 inch 15 mm thickness of print material Load paper in the proper manner Do not use paper that is curled or crumpled WHEN MEDIA DOES NOT FEED THROUGH THE PRINTER CORRECTLY Paper does not feed into the pri
20. ia product or print cartridge product proves defective during the applicable warranty period and if the product is covered by HP s warranty the customer shall return the product for replacement If HP receives during the applicable warranty period notice of a defect in a hardware product which is covered by HP s warranty HP shall either repair or replace the product at its option Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product provided the customer returns the product 4 8 Appendices 7 Standard warranty services for your HP printer are available from HP However there may be local variations in the level of warranty service Contact your local HP sales and service office to check for the applicable local warranty in your country This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to provincein Canada and from country to country elsewhere in the world B Limitations of Warranty NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND W
21. k Select one of the following features 3 Select Billboard from the dropdown list box 4 Select nxn n being the number of pieces of paper lengthwise and widthwise that you want your printout on 5 Change any other print settings if necessary and then click OK 6 Proceed to print your document 7 Follow the instructions on the screen to complete the printing Printing Handouts Handouts is a feature which enables you to print 2 4 or 8 pages of your document onto one single sheet of paper This feature is useful if you want to print your slides to give to your audience 1 Click the Features tab in the print settings See page 2 1 Changing Print Settings 2 Click Select one of the following features 3 Select Handouts from the dropdown list box 4 Choose 2 4or 8 depending on the number of pages you want to print on one single sheet of paper 5 Change any other print settings if necessary and then click OK 6 Proceed to print your document kmhjoiksd ksiwqeu CS duld ikkjsd dikmf s sdflujk Two sided Book Printing klufsd opsdfu sdfklj sfiower poqw iweqr j3 pw pow ow pw qp ohjwerunklerjio O kidfjkjs d efiog ps w r kt e wo tr r 3 ei4 fepik4ry ed Two sided Tablet Printing 2 Sided Printing To print on both sides of the page 1 NS Wb WN Click the Features tab in the print settings See page 2 1 Changing Print Settings Click Select one of the following featu
22. laced on a 600 dpi grid See your HP Customer Support Center for more information on C REt Draft quality mode 300 x 600 black 300 x 300 color Dimensions With the paper tray closed W x Hx D 22 8 x 8 8 x 15 0 in 579 1 x 223 5 x 380 0 mm With the paper tray fully extended W x Hx D 22 8 x 8 8 x 26 3 in 579 1 x 223 5 x 668 0 mm Weight 20 7 Ib 9 4 kg Hardware Compatibility Windows Environment 80486 66 MHz processor and above Windows 3 1x Windows 95 and Windows for Workgroups 3 11 8MB RAM 50 MB of free hard disk space if printing B size photo quality pictures DOS Environment MS DOS prompt in the Windows environment only Software Compatibility Microsoft Windows version 3 1x Windows 95 and Windows for Workgroups 3 11 Note Windows NT NOT supported Recommended Printable Weight Paper Auto feed 60 to 90 g m 16 to 24 Ib Manual feed up to 0 3 mm thickness Envelopes 75 to 90 g m 20 to 24 Ib Cards 110 to 200 g m 0 3 mm max thickness Printable Paper Sizes from 100 x 148 mm 3 94 x 5 83 in to 330 x 483 mm 13 x 19 in Appendices 4 3 HP Supplies HP Premium Transparency Film US Letter 50 sheets 216 x 279 mm 8 5 x 11 in HP Premium Transparency Film US Letter 20 sheets 216 x 279 mm 8 5 x 11 in HP Premium Transparency Film A4 50 sheets 210 x 297 mm HP Premium Transparency Film A4 20 sheets 210 x 297 mm HP Premium Inkjet Glossy Paper US Letter 50 sheets 216 x 279 mm
23. me after the date of purchase by the customer The duration of this limited warranty is stated above Certain additional conditions and limitations of HP s warranty are stated in the user s guide Those conditions and limitations include a For software products the warranty applies only to the media upon which the product is recorded and b HP does not warrant the operation of any product to be uninterrupted or error free HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance b Software or interfacing not supplied by HP c Unauthorized modification or misuse d Operation outside the product s environmental specifications including duty cycle abuse or use of a mechanical switchbox without a designated surge protector e Use of non supported printing media or memory boards or f Improper site preparation or maintenance For HP printer products the use of anon HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer print cartridge includes both toner cartridges and ink cartridges However if printer failure or damage is attributable to the use of anon HP or refilled print cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If any software med
24. nter properly e Re load the paper See page 1 4 STEP 5 Loading Paper e Too many sheets of paper were loaded remove some paper e Paper is damaged wrinkled or curled Replace or remove the paper e Paper in the stack may be of a different type size and weight Make sure the stack of paper are of the same type Paper does not eject from the printer e Paper is jammed in the printer To clear the paper jam see page 3 4 When Paper Is J ammed in the Printer e The computer was turned off while the printer was printing Turn off the printer and turn on the computer Then turn on the printer e Paper did not receive a form feed command from the software program Press the Resume button to initiate a manual form feed Note The last printed page will not be kicked out of the printer fully but will be ejected properly if you send the nex print job More than one sheet of paper are fed into the printer at a time e The sheets of paper are stuck together Remove the paper stack separate the sheets and then reload the paper stack e Too many sheets of paper were loaded remove some paper e Paper in the stack may be of a different type size and weight Make sure the stack of paper are of the same type e Paper is not fed into the printer properly To load paper see page 1 4 STEP 5 Loading Paper Solving Problems 3 5 Printing is slanted e Paper width and length guides are not
25. nting is completed PRINTING ON HP PREMIUM TRANSPARENCY FILM AND SLIDES Use only HP s Premium Transparency Film which is specifically designed to work with your HP Deskj et printer or other transparency film that is designed to work with Inkjet printers 1 Extend the paper width and length adjusters to the maximum A Insert HP Premium Transparency Film with the rough side down and the adhesive strip facing inward in the paper tray 3 Slide the paper width and length adjusters in until they press lightly against the transparency Getting the Most Out of Your Printer 2 5 d In HP s print settings dialog box click the Setup tab and do the following Inthe Paper Type box select HP Transparency to print transparencies continuously or HP Transparency Pause Control to print each transparency separately e Inthe Paper Size box specify the size of your transparency A4 or Letter e in the Paper Source box select In Tray e In the Print Quality box select Best 5 Change any other print settings if necessary and then click OK 6 Proceed to print your document PRINTING ON HP PREMIUM PAPER Use only HP s Premium Inkjet or Glossy Paper which is specifically designed to work with your HP Desk et printer or other premium paper that is designed to work with inkjet printers e HP Glossy Paper is designed to produce photographic quality printouts e HP Premium Inkjet Paper is designed to enhance black or color printo
26. operly and these suggestions do not solve your problem try using one of the following support services to obtain assistance Note There are no user serviceable parts inside the printer HP FIRST HP FIRST provides toll free 24 hour technical information to you by fax Call HP FIRST at the following telephone numbers For customers in US 800 333 1917 For customers in Asia Pacific Australia 03 9272 2627 New Zealand 09 356 6642 Singapore 65 275 7251 Thailand 65 275 7251 Internet Printer software product and support information may be obtained from the World Wide Web at the following URL http w w w hp com go D 1000 or http w w w hp com Appendices 4 1 HP Telephone Support During the warranty period you may obtain assistance from the HP Customer Support Center Before calling please fill in the following information to be ready to help your Customer Support Center representative Whatis the serial number of your printer What model printer do you have HP Desk et 1000C Whatis the brand and model of your computer Whatis the version of printer software you are using and what driver have you selected Run the DJ 1000C Toolbox software utility by double clicking on the icon in the program group in Windows 3 1x or on the desktop in Windows 95 Click the Maintenance tab and select Display the system information Have this information ready when you call the support lines The HP Customer Suppor
27. own list box Change any other print settings if necessary and then click OK Proceed to print your document A WN a Note If your printer is connected to more than one computer via Windows 95 check the print queue of your job by selecting printers in the Settings menu and double clicking on the HP Deskj et 1000C Printer icon Ensure that you feed in the correct media type and size Turn your paper over and press the Resume button if the printer has printed on one side and waiting for you to turn the paper in the 2 sided or booklet printing Printing in Normal Mode To print in the normal mode i e printing on one side of the paper without any of the special features click No features in the Features tab PRINTING IN DOS BOX If you use DOS software programs you must run Windows and access the DOS software through the MSDOS prompt in the Windows system I Choose HP Deskj et 1000C as your default printer 2 In HP s print settings dialog box click the DOS tab 3 Change your settings and follow the instructions below In Windows 3 1 d Run the DOS application in MSDOS prompt from Windows 5 Prepare your document and print to DJ 660 or DJ 5xx printer 6 If you have problems printing directly to the printer print your document to a file and execute a copy command to send a PCL file to port Ipt1 as follows copy b filename Ipt1 Do not send multiple DOS jobs in a batch file Wait for ea
28. per in until it stops 3 Slide the paper width adjuster in until it presses lightly against the paper stack Note You do not need to remove paper from the main bottom tray when you use the alternative feed The printer will check for paper feeding from the alternative media feed If paper is detected the printer will pick paper from there without checking the main tray STEP 6 Installing the Printer Software Before you can use the printer you must install the printer software To install the printer software you need at least 8 Mb of RAM and Microsoft Windows 3 1x or 95 installed in your computer Please refer to page 4 2 Hardware Compatibility for hardware requirements From Starter CD ROM in Windows 3 1 1 Start Microsoft Windows and make sure no other Windows applications are running Put the Starter CD in your CD ROM drive Choose File in the Program Manager window menu Choose Run from the File menu At the Command Line box type d install or e install depending on which represents your CD ROM drive Click on the OK button Follow the instructions that appear on the screen to complete the installation of the CD 8 Click on the Printer Driver to install your printer driver 9 After installation restart windows WN MA N 9 From Starter CD ROM in Windows 95 1 Closeall running applications and disable any anti virus programs 2 Putthe Starter CD in your CD ROM drive 3 Your com
29. puter will recognize the CD and run the setup If it doesn t double click on the CD icon in My Computer 4 Follow the instructions that appear on the screen to complete the installation of the CD 5 Click on the Printer Driver to install your printer driver Follow the instructions Click Have Disk Click Browse and select d driver disk1 for the English driver and d fdriver disk1 for the French driver N 9 Getting Started 1 5 1 6 Getting Started From Floppy Disks in Windows 3 1 1 Start Microsoft Windows and make sure no other Windows applications are running 2 Choose File in the Program Manager window menu 3 Choose Run from the File menu d Insert Disk 1 into the disk drive A or B of your computer 5 Atthe Command Line box type a setup or b setup depending on where you insert Disk 1 6 Click on the OK button 7 Follow the instructions that appear on the screen to complete the installation of the printer software From Floppy Disks in Windows 95 Turn on the printer before turning on the computer Windows 95 should recognize the attached printer and walk you through the installation instructions If a screen with instructions does not appear do the following 1 Closeall running applications and disable any anti virus programs Click Start then click Settings Select Printers from the Settings menu Double click Add Printer Click Next until you see a list of manufacturers and prin
30. res Select 2 Sided Printing from the dropdown list box Select Book or Tablet and then click OK Click OK again to exit HP s print setting dialog box Proceed to print your document After all the odd numbered pages are printed a screen appears with instructions on printing the even numbered pages Follow the instructions on the screen to complete the printing Printing Banner Ensure that you use HP Banner paper Use an application that allows you to create banners Click the Features tab in the print settings See page 2 1 Changing Print Settings Click Select one of the following features Select Banner from the dropdown list box Select the Paper Size and Paper Type and click OK Get the banner paper ready for printing tear off at one more sheet than is required and fan the paper stack to prevent sticking Remove all other paper and slide the Banner paper into the main bottom tray with the top cut edge pointing toward the printer Slide the paper width and length adjusters until they press lightly against the paper Proceed to print your document Getting the Most Out of Your Printer 2 9 2 10 Getting the Most Out of Your Printer Printing Mirror Image This feature allows you to print a laterally inverted image of your page JL Click the Features tab in the print settings See page 2 1 Changing Print Settings Click Select one of the following features Select Mirror Image from the dropd
31. rint Cartridges Black 51645A Color 51641A Parallel Cable HP IEEE 1284 Compliant Parallel Cable 2 metre C2950A HP IEEE 1284 Compliant Parallel Cable 3 metre C2951A Paper Handling Main paper tray up to 150 sheets of 60 g m or 16 Ib paper Alternative paper feed up to 10 sheets of 60 g m or 16 Ib paper Manual feed for cards up to 0 3 mm thick which requires straight paper path I O Interface Parallel IEEE 1284 compliant with 1284 B receptacle ECP 4 4 Appendices C3834A C3828A C3835A C3832A C3836A C3833A C3837A C3831A 51634Y C1855A 51634Z C1856A C1824A C1857A C1825A C1858A C1820A C1821A C6039A C6040A C6043A C6058A C6059A C1812A 92296L 92296M 92296N 92296P 92296R Power Requirements 100 240 V ac 50 60 Hz Power Consumption 3 8 W when idle 30 W during printing Operating Environment Temperature Maximum operating temperature 5 C to 40 C 41 F to 104 F Humidity 10 80 RH non condensing Recommended operating conditions for best print quality 15 C to 35 C 59 F to 95 F 20 to 80 RH non condensing Storage temperature 40 C to 60 C 40 F to 140 F Noise Levels per ISO 9296 Sound Pressure LpAm 50 dB A Reliability 65 000 page life 20 000 hours MTBF 1 000 pages per month work rate Product Certifications Safety Certifications Printer with Power Adapter UL CSA NOM1 PSB EMI Certifications Printer with Power Cord FCC Class B when used with a
32. rinted page before the ink has dried Wait for the printed page to dry before picking it up e Too much ink was used on the printed page Lower the intensity settings in your software application Characters dots or lines are missing or are incomplete e The print nozzles of the print cartridge are clogged with dried ink Clean the ink nozzles See page 3 8 When the Ink Nozzles are Clogged e The print cartridge is out of ink Use a new print cartridge Ink coverage is inconsistent e The print nozzles of the print cartridge are clogged with dried ink Clean the ink nozzles See page 3 8 When the Ink Nozzles are Clogged e The paper may not be suitable for the printer Try using another paper type Too much ink on the printed page e The paper may not be suitable for the printer Try using another paper type Some colors are missing e The print nozzles of the print cartridge are clogged with dried ink Clean the ink nozzles See page 3 8 When the Ink Nozzles are Clogged e The print cartridge is out of ink Use a new print cartridge The printed page looks incomplete or has odd looking characters e The page orientation settings may not be correct Check that the orientation for your document and your printer setting is the same e The size of your document is larger than the media in the tray Solving Problems 3 7 3 8 Solving Problems WHEN THE INK NOZZLES ARE CLOG
33. t Center can be reached at any of the following numbers For customers in US During Warranty 208 323 2551 Monday through Friday 6 am to 6 pm MST Post Warranty 900 555 1500 2 50 per minute Monday through Friday 7 am to 6 pm MST Saturdays 9am to 3pm 800 999 1148 25 00 per call For customers in Asia Pacific Australia 03 9272 8000 free for first 12 months but long distance phone call charges apply Indonesia 6221 351 1171 Malaysia 03 295 2566 New Zealand 09 356 6640 free for first 12 months but long distance phone call charges apply Singapore 65 272 5300 Thailand 662 661 4011 4 2 Appendices PRINTER SPECIFICATIONS Print Method Plain paper drop on demand thermal inkjet printing Print Speed These are approximate figures Exact speed will vary depending on the system configuration and software used Up to 6 ppm for black printing Up to 3 5 ppm for color printing Resolution Letter quality mode 600 x 600 dpi black 600 x 600 dpi color with C REt Color Resolution Enhancement technology C REt is an HP propriety technology that delivers high quality multi level color print quality by controlling the amount of ink applied to each pixel location As presently implemented C REt takes multilevel color or grayscale information from your computer s application and converts it to the resolution supported by your printer For the HP Deskj et 1000C printer that resolution is up to four drops of ink p
34. ter models Click the Have Disk button insert Disk 1 and follow the instructions on the computer screen 7 After installation restart windows MAWN EN STEP 7 Align Cartridges and Printer Test You should align the print cartridges whenever a cartridge is installed This ensures that black and color inks will align when printed together on the same text line or graphic 1 Run the DJ 1000C Toolbox software utility by double clicking on the icon on the desktop or in the program group 2 Click the Maintenance tab and select Align Print Cartridges Follow the instructions on the computer screen You can select Print a Self Test from the HP DJ 1000C Toolbox to test the printer set up A HP DeskJet 1000C Printer Setup Color Features loos Ana Boats 2 Getting the Most Out of Your Printer CHANGING PRINT SETTINGS HP s Print Settings provide adjustments for every extended printing capability your printer offers To change the print settings for the current document change the print settings from within your software program This procedure will vary depending on the software program you are using 1 Select either Print Print Setup or Printer Setup from the File menu 2 Click Printer Setup Options or Properties according to the software program you are using and the command you chose in step 1 If you click Printer in step 2 you will need to click Options then Setup If you click Setup yo
35. the Printer Setup menu in your software program Alternatively select your printer from Printers in the Control Panel e You are using a data switch box and did not turn the dial to the correct port designated You are advised to connect your printer directly to your computer The printer appears to be printing but nothing prints on the paper e The print nozzles of the print cartridge are covered by a sealing tape Remove the tape See page 1 3 STEP 4 Installing the Print Cartridges e The print nozzles of the print cartridge are clogged with dried ink Clean the ink nozzles See page 3 9 When the Ink Nozzles are Clogged e The print cartridge is out of ink Use a new print cartridge WHEN THE LIGHTS BLINK All lights are off e Printer is not turned on or is improperly connected to the power source Make sure the power cord is firmly plugged into the printer s power socket and the other end of the cord is plugged into an outlet Press the Power button to turn on the printer Note The printer turns off by itself after some time of inactivity It will power up automatically when a job is sent The Resume Light is blinking e Out of paper Load in paper and press the Resume button to continue e Paper is incorrectly loaded Remove the paper tap it on a flat surface to straighten it and then reload it Press the Resume button to continue e Paper did not receive a form feed command from the
36. to blink Caution The ink in the print cartridge has been carefully formulated by Hewlett Packard to ensure superior print quality and compatibility with your printer Damage to the printer or the print cartridge resulting from modifying or refilling the print cartridge is not the responsibility of Hewlett Packard Getting Started 1 3 1 4 Getting Started STEP 5 Loading Paper The HP Deskj et 1000C printer prints on plain paper and most other types of paper Most plain paper used for photocopying yields good results See page 4 2 Recommended Printable Weight for information on other paper types you can use See also pages 2 2 through 2 4 for information on loading other size paper envelopes labels and thick paper Main Bottom Media Tray 1 Raised the output tray and extend the paper width and length adjusters to the maximum 2 Insert up to 3 s inch 15 mm stack of paper aligning the right edge of the paper stack against the right side of the In Tray print side down Slide the paper in until it stops 3 Slide the paper width and length adjusters in until they press lightly against the paper stack 4 Lower the output tray to its horizontal position Alternative Top Media Feed 1 Extend the paper width and length adjusters to the maximum 2 Insert up to amaximum of 10 sheets of paper aligning the right edge of the paper stack against the right side of the tray print side down Slide the pa
37. u will either see the HP Print Settings right away or you will need to click Options If you click Options you will need to click Setup If you click Properties you will see the HP Print Settings right away d Change the settings under the Setup Color Features or DOS tabs in the HP print settings dialog box p S W S USING THE Dj 1000C TOOLBOX The HP Deskj et 1000C Toolbox is a software program that provides a single point of access to the following e How Do Tutorials of common printing tasks e Troubleshooting Step by step printing problem solutions dignostic tools help you solve your problems e Maintenance Provides printer status and easy service steps e Access HP Get HP information source The Toolbox appears on your Windows desktop every time you restart Windows You may need to minimize the active window in order to see the icon Double click on the icon to launch this software Getting the Most Out of Your Printer 2 1 2 2 Getting the Most Out of Your Printer PRINTING ON STANDARD SIZE PAPER US Legal Executive Letter A3 11 x17 13 x19 B5 and A5 size papers can be printed on the printer Use the main bottom media tray for paper that you normally use to print on Use the alternative top media tray holds up to 10 sheets of paper only for occasional printing on different size paper 1 Raise the output tray and extend the paper width and length adjusters to the
38. used e Paper is not fed into the printer properly To load paper see page 1 4 STEP 5 Loading Paper Media is blank when ejected from the printer e The print nozzles of the print cartridge are covered by a sealing tape Remove the tape See page 1 4 STEP 4 Installing the Print Cartridges e The print cartridge is out of ink Use a new print cartridge Envelopes do not feed into the printer e Envelopes are improperly loaded Reload the envelopes See page 2 3 Printing on Envelopes e Envelopes are bent or damaged Do not use envelopes with bent or curled edges Cards do not feed into the printer e Cards are improperly loaded Reload the cards See page 2 5 Printing on Cards e An unsupported type of card is used for printing Use cards with the correct weight and size See page 4 3 Printer Specifications WHEN THE PRINT QUALITY IS NOT SATISFACTORY The printed page looks faded e The print nozzles of the print cartridge are clogged with dried ink Clean the ink nozzles See page 3 8 When the Ink Nozzles are Clogged e Print cartridges need cleaning Run the Clean Print Cartridge Utility Double click on the toolbox icon on the desktop Click the Maintenance tab and select Clean the print cartridges e The print cartridge is out of ink Use a new print cartridge 3 6 Solving Problems Ink is smearing or paper is wrinkling e You may have touched the p
39. uts 1 Extend the paper width and length adjusters to the maximum 2 Insert HP Premium Inkjet or Glossy Paper in the paper tray with the print side down 3 Slide the paper width and length adjusters in until it presses lightly against the papers d In HP s print settings dialog box click the Setup tab and do the following e In the Paper Type box select HP Glossy Paper or HP Premium Inkj et Paper e Inthe Paper Size box specify the size of your media A4 or Letter e in the Paper Source box select In Tray e In the Print Quality box select Best 5 Change any other print settings if necessary and then click OK 6 Proceed to print your document 2 6 Getting the Most Out of Your Printer Two sided Booklet Printing PRINTING WITH SPECIAL FEATURES The HP printer software allows you to print with special features To access these features you need to click on the Features tab in the print settings dialog box For instructions refer to page 2 1 Changing Print Settings HP ZoomSmart Scaling Technology This feature allows you to enlarge or reduce your document 1 Click the Features tab in the print settings See page 2 1 Changing Print Settings 2 Click Select one of the following features 3 Select ZoomSmart from the dropdown list box 4 Select the size of your document If the Auto zoom box is checked it will select the size that the document will zoom up to 5 Uncheck
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