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HP 0706124 REV B User's Manual

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1. Fig 1 3 Printhead carriage tilted position for cleaning and accessing ink tubes Parts Overview 1 20 Special Features Performance Features Ease Of Use Features Special Features The printer has many advanced features to help you produce the best printed output with the least effort AutoSet Calibration uses a high resolution digital imag ing sensor to automatically align printheads in the x y directions and bidirectionally for precise positioning of ink jet pixels also compensates for lost or misfiring jets by using substitute jets without slowing printing speed AutoTune can run AutoSet at user defined intervals for highest quality during unattended printing Optionally if print quality falls below a user defined level printing stops until the problem is corrected Onboard linearization uses the onboard photodiode to linearize output over the entire density range with print server or RIP support Integrated heated dryer dries output as it prints Option ally the dryer fan may be turned off to avoid streaking on poly and film media Humidity sensor slows printing in high humidity condi tions to ensure drying and alerts the user when the ambi ent humidity is outside of optimal range Modular ink delivery system the ink system consists of three components ink reservoir ink tube printhead each of which can be replaced independently of the others as needed
2. UT PRIMARY DRYER 200 240 VAC 16 A 60 Hz TIT NEMA L6 20R CEE 7 7 SECONDARY DRYER 200 240 VAC E 12A 60 Hz Y NEMA 5 15R CEE 7 7 f NEMA 6 15R CEE 7 7 LE V Fig 1 8 Power and RIP connections Unpacking and Assembly Power Up Sequence What s Next Turn on the power switch to observe the typical power up sequence 1 The control panel backlight illuminates Move the contrast lever located to the right of the control panel screen up and down until the control panel graphics and messages are easily visible 2 The printer runs a series of self tests and reports any errors it finds 3 The camera searches for the location of the installed media s home and far edges If media is installed this data tells the printer the width of the installed media If no media is installed the printer will prompt the user to load media when the next print job is sent to the printer 4 The control panel displays the status screen Error Condition Check Attn Media Not loaded Ink No profilers inserted Fig 1 9 Initial status screen after first power up To familiarize yourself with the printer refer to the remain der of this chapter To proceed with installation see Chapter 3 Installing Ink and Media Fora complete description of usi
3. lessen 4 16 View Current Bad Jets cccccsssssssscsssscsnsccccccccccccceceececeesseeeeeees 4 16 Cleat All Badi Jets nre de a aba an 4 17 Jet Status Lines ae ee ne ie tn innen es 4 18 Zero Registration Data eee eee eene nnne 4 18 Auto Calibratiornis eror eere tte vto ene cenos eee eene vena 4 19 DIR M ariari 4 20 Quality Check Mode 4 e eeeeee eene entes eae ena ent E kane inan 4 20 Calibration Summary eese eene enne enne 4 21 LinearizatlOn cere rete etie eet leere 4 23 5 Maintaining the Printer Maintenance Schedule siisii iaer ea E SEN NESSER 5 2 Cleaning INK Jetsiin iorn ie e eerie eets 5 3 Evaluating Printhead Performance After Cleaning 5 4 Cleaning Jet Quts eine teer nter tei pin eet oki obrera tainen 5 4 Cleaning the Service Station eese enne 5 5 Printing Prime Bats eee eret eee oto tot rese beers aseo eg 5 7 Manual Uus e 5 8 Cleaning the Top Cover e erste tein nino ai taba obras asd eaa 5 10 Purging the Printheads 0 200 0000er 5 11 Cleaning the Encoder eiiiece ee iieee edite esee ones beau sende n oda saben bn 5 13 Cleaning the Carriage Rail eese enne 5 14 A Technical Specifications Specification au Est A 2 Supported Ink and Media 2uuusesssnsssnsnnnsssnnnnensnnansnsn
4. Enter the length of the media roll if it is a new roll or the length remaining if it is a partially used roll and press the Enter key to continue To skip this step press Esc or Enter without entering a value The printer will not track the amount of media remaining on the roll and it will be unable to display a warning when the amount of media runs low The media length will dis play as undefined Loading Media 14 The control panel asks whether you want to use the takeup system See Takeup Options on page 3 30 for details on using the takeup system If you will be printing without using the takeup system or if you will be performing a Media Feed Calibration press the X key to skip loading the takeup See Media Feed Calibration on page 4 4 for instructions To use the takeup system press the key 15 Press and hold the Y key until the end of the media reaches past the takeup spool 16 Load an empty media core onto the takeup spool and load the core and spool into the printer s takeup spool holder See steps 3 through 5 for detailed instructions 17 Grasping the middle of the media web pull straight back and tape the middle of the web to the takeup core Note Be sure that the direction you wrap the media around the takeup spool is consistent with the direc tion specified in the Takeup Control option of the menu see Takeup Options on page 3 30 for details The default direction is Ima
5. AEI lalele eL alela Fig 4 22 Numeric entry screen 9 Enter the jet number then press the Enter key 10 When you are finished entering jet numbers press the Esc key The control panel displays the head selection message again 11 Press A and Y to select the next head number then press Proceed 12 Repeat steps 9 through 11 for each head containing bad jets you want to report Manual Calibrations 4 15 13 When you are finished reporting bad jets press X The control panel displays the previous menu Clear Individual Bad Jets When you select Clear Individual Bad Jets the control panel displays the following prompt Head 1 Press Proceed to clear a bad jet 14 Press A and V to select a head number then press Proceed The control panel displays a numeric keyboard that you can use to enter the number of the bad jet 15 Enter the jet number then press the Enter key 16 When you are finished entering jet numbers press the Esc key The control panel displays the head selection message again 17 Press A and Y to select the next head number then press Proceed 18 Repeat steps 15 through 17 for each head containing bad jets you want to clear 19 When you are finished clearing bad jets press X The control panel displays the previous menu View Current Bad Jets When you select View Current Bad Jets the control panel displays the following prompt Head 1 Press Proceed t
6. alil Online Media e WF ori tink Status Te Mach 12 Ed O80 ES Bars Mode wad EM ICH ON Carriage Prime Unload Load Auto Calibrations AutoSet is a convenient one button action to automatically run three different calibrations but you can also run each one individually from the Auto Calibrations menu To evaluate the calibration test patterns visually and enter the calibration values via the control panel run the Manual Calibra tions For instructions see Manual Calibrations on page 4 3 1 On the Front Page screen press the Z Menu key to enter the menu system 2 Press the Y Menu In key display the Calibrate Printer menu Highlight Auto Calibrations and press the Menu In key 4 Select one of the Auto Calibrations AutoBiDi Calibration AutoH2H Head to Head Calibration AutoBiDi amp H2H Calibration AutoJet Calibration AutoTune aii online Media e 1 Wr orti amp lnk Shale A DisplayMaker Mach 12 a CRO CM Carriage Prime Unload Load Quality Check Mode 4 20 AutoTune runs AutoSet automatically at intervals you specify When you use the AutoTune scheduler to run AutoSet AutoSet always performs its three calibrations without prompting the user or canceling due to too many bad jets You can use the Quality Check Mode feature to handle AutoSet errors with or without user intervention To run AutoSet at specified intervals AutoTune 1 On the
7. This will prevent skin oils from being deposited on the media which could render output qual ity unacceptable 1 With your right hand grasp the media at the center of its leading edge and pull it forward into the center grip rollers 2 While continuing to hold the center of the leading edge of the media in place grasp the left edge of the media with your left hand Pull the left edge of the media into the leftmost grip rollers Hold the media in place with your left hand Grasp the right edge of the media with your right hand and pull it into the rightmost grip rollers 6 With both hands feed the media web evenly into all grip roll ers Press the Media Advance button to finish loading the media 8 Verify that the media web is even and unwrinkled across its width 9 When loading the media onto the takeup spool ensure that the media is tightly wound onto the spool across its width Uneven or excessive tension may cause the spool to pull out of the left spool holder 3 29 Takeup Options You can enable and disable the takeup system at the control panel See Takeup Control under Print Settings on page 2 11 for details When enabled before each print job the takeup system automatically detects whether any media is attached to the takeup spool and operates the takeup motor as needed When disabled the takeup motor will not operate and will not attempt to detect whether media is attached to the takeup sp
8. Tilt up print head carriage printhead carriage tilts up for easy access to the ink tubes printheads and image sensors Manual priming system recovers clogged ink jets without removing the printhead from the printer Manual air purging system recovers printheads that are disabled due to too much air being introduced Integrated bidirectional takeup system takes up printed output onto a spool for extended unattended printing Out put may be wound image side out or image side in Media width sensing automatically detects the width and position of the media loaded for precise image placement Simplified control panel interface Front Page screen pre sents frequently used functions with recommended preset configurations A menu provides access to less frequently used functions and troubleshooting help 1 21 User assistance control panel features online help interac tive procedures and diagnostics to assist the user on the fly reducing training and troubleshooting time 1 22 Special Features CHAPTER 2 llo o po o eS Using the Control Panel This chapter describes the functions of the control panel 999 Using the Control Panel Overview page 2 2 Front Page page 2 5 Navigation Keys page 2 9 Menu page 2 10 Menu Tree page 2 19 2 1 Overview 2 2 Ready Screen Front Page Menu The touch screen control panel shows you the printer s current
9. 4 Pass BiDi HQ C2M2vK Printer DisplayMaker Mach 12 72 wersion Mach 2 000 000 Transform CMYK calibrated Y N Printed by Printmode 2 Meads Color 4 Pass BiDi HQ C2M2YK Printer DisplayMaker Mach 12 72 Version Mach 2 000 000 A Embedded software version Print mode selected at control panel Heads per color number of passes direction of printing HQ mode ink color set Printer Fig 2 5 Top gutter data Side Gutters sets the side gutter pattern to narrow medium or wide sizes or disables them Side gutter pat terns help keep the ink jets open by firing ink through them in a pattern outside the printed image area Takeup Direction sets the direction of the takeup motor for Image Inside or Image Outside takeup Takeup Control enables and disables the takeup system Platen Vacuum Control turns on the vacuum fans then allows you to raise or lower the speed of the vacuum fans Raise the speed if the media is rising off the platen lower the speed if the media is buckling or wrinkling Menu 2 11 Head Height sets the height of the printhead to Normal 0 050 inches 1 27 mm or Custom Use Normal unless the media is curling or the printhead carriage is striking the media Lower settings reduce ink overspray but increase the chances of the printhead striking the media When the head height is 0 070 inches 1 78 mm or higher do not run AutoSet run the manual cal
10. 5 through 15 for each printhead Close the printer s top cover From the control panel Front Page screen press the Carriage key The printhead carriage returns to the home position From the Front Page screen press the AutoSet key to perform an AutoSet calibration Purging the Printheads Cleaning the Encoder Cleaning the Encoder Maintenance interval at Maintenance Clock Alarm The encoder strip allows the printer to precisely locate the print head carriage across the width of the platen If the encoder becomes dirty with paper dust or ink the printer cannot print accurately and print quality will suffer The encoder strip is a clear plastic strip imprinted with a pre cision encoding pattern and mounted horizontally along the rail To clean the encoder strip use a can of compressed air sold at camera or graphic supply stores to blow dust and other particles from it Fig 5 5 Encoder and rail 5 13 Cleaning the Maintenance interval at Maintenance Clock Alarm Ca Iriage Rail The carriage rail carries the printhead carriage across the width of the platen If dust or other particles accumulate on the rail the material could accumulate on the carriage wheels bearings and cause banding in printed output or noisy carriage motion To clean the rail wipe it with a water moistened cloth or paper towel Be sure to remove any excess water from the rail before resuming printing 5 14 Clean
11. Loading Media on page 3 24 for instructions Verify that the print head carriage is at the proper height See Print Settings on page 2 11 for instructions Diagnostics B 4 The printer includes a series of self diagnostic tests designed to help MacDermid ColorSpan Technical Services solve printer hardware problems If one of the tests encounters an error and error message appears which includes Error code always write down this code for future reference by MacDermid ColorSpan Technical Services Brief description of the error A series of buttons that allow you to respond to the error In some cases you can ignore the error or enter a further diag nostic routine In other cases you must restart the printer During the course of operating the printer another class of error messages may appear on the control panel The ATTN Atten tion key blinks on the Ready or Front Page screen when the printer detects an error condition or potential error condition When you press this button the panel displays one or more messages of the following types Warnings the printer has detected a condition that if left unaddressed could result in substandard prints or a condi tion that will require an action before printing can continue Any action on your part is optional Actions the printer has detected an error condition that stopped printing or will prevent printing from starting You must correct the e
12. Press the V key to highlight Manual Calibrations 4 Press the Y Menu In key 5 Press the V key to highlight Manual BiDi Registration 6 Press the Menu In key to select the option 7 Press P Proceed The control panel displays this prompt Print a manual bidi registration page Press gt Proceed Press the W key repeatedly to highlight the Fine Medium or Coarse option Manual Calibrations 4 7 10 Press B Proceed The printer prints the calibration pattern you selected When the calibration page has printed the control panel dis plays this prompt Bidi registration Head 1 0 Examine the BiDi Registration pattern for the current head and determine which pattern is the closest to perfectly aligned Use a printer s loupe to select the pattern since the lines in the patterns may be difficult to discern 6 4 2 0 2 Fig 4 18 BiDi Registration pattern Press the A or V control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed For example if pattern 2 0 is the closest aligned press the key to change the display to HEAD 1 2 0 If a printhead is extremely out of alignment there may be no pattern in alignment Since the black vertical bars are nominally five pixels apart you can add 5 or 5 to a pattern number to shift the colored bars right or
13. Proceed initiates the selected function Page switches between pages of a multi page screen OlV 4 Help displays a summary description of the high lighted menu options Pause Resume pauses or resumes printing during a N calibration x Cancel cancels the current menu function or choice Er Continue error screen proceeds to the next step in a troubleshooting dialog Q Ignore error screen specifies ignore in a trouble shooting dialog tj Retry error screen specifies retry in a trouble shooting dialog U Reboot Printer error screen specifies restart printer in a troubleshooting dialog Information error screen displays further informa l tion about the error V x Yes No error screen indicates a Yes or No in a trou bleshooting dialog 2 9 Menu The menu has three main sections Calibrate Printer see below Printer Configuration page 2 11 Service Printer page 2 16 Warnings amp Actions page 2 18 shown in Expert Messages Mode only This section explains each of the functions on the printer menu Calibrate Printer For details on these options see Chapter 4 Calibrating the Printer Manual Calibrations allow you to calibrate the media feed advance accuracy and perform the various compo nents of the automatic AutoSet calibration visually without the printer s digital imaging sens
14. Remove the printhead from the carriage by lifting the print head straight up Use the printhead handle to help you lift it up Install the new printhead into the carriage Remove the tape covering the electronic contacts and remove the plug from the ink inlet Close and latch the carriage cover Close the top cover On the control panel press the P Proceed key to park the printhead carriage into the service station Run an AutoSet calibration 3 19 Replacing An Ink Tube 88 To ink trays gt 1 2 3 4 5 6 won From printheads a penne ees Fig 3 11 Ink tube routing Replace an ink tube when switching ink colors or types or if the ink tube leaks You need not replace an ink tube when you change an ink reservoir and or printhead without changing ink color or type if the tube is functioning normally Each of the ink tubes is routed to a specific ink tray position to enable the replacement of individual tubes without crossing or tangling with other tubes Caution Always remove and replace ink tubes one at a time to ensure correct routing of the tube Although the printer can detect the proper placement of the ink reservoirs and printheads it cannot detect whether the ink tubes are routed correctly Incorrectly routed ink tubes would likely mix inks in the printhead and cause printing problems Tip Wear protective gloves during this procedure t
15. Test tests the functionality of the control panel display Spit and Wipe Jets Test tests the functionality of the ser vice station by firing ink spit and drawing the printheads over the service station wipers wipe Takeup Test tests the functionality of the takeup system Print Test the user selects one of the twelve printheads to test then the printer begins firing that printhead continu ously until canceled by the user The test can help to iden tify an intermittently failing printhead Profiler Test identifies and verifies profilers in each posi tion The printer will report the profiler number color and ink percentage remaining Particularly useful when the printer is connected to a non ColorSpan RIP that cannot dis play profiler status Vacuum Fan Test runs the platen vacuum fans to test for correct operation Menu Menu Dryer Test runs the dryer heater assembly to test for cor rect operation Print Image on Image Sensor the printer prints a small set of lines which are scanned by the digital image sensor Then the printer prints an enlargement of the image as the sensor captured it Horizontal Dot Accuracy for factory service use only Vertical Dot Accuracy for factory service use only Isolation Print Test for factory service use only 999 Pod Test for factory service use only Calibrations These calibrations are performed at the
16. be recoverable by purging the cartridge of air see Purging the Printheads on page 5 11 for instructions and then priming them see Manual Priming on page 5 8 N Caution Always fill an empty ink tube with ink before con 1 On the printer s Ready screen press the Online Offline key ali online Media 1 i 2 On the control panel Front Page screen press the Carriage Te Mach 12 key ES BE EA The printhead carriage moves to the center area of the platen so you can load the printheads E Carriage The Front Page screen appears zz 3 Open the printer s top cover Prime Unload Load 4 If desired label the ink tubes at the reservoir end Referring to the Color Map card affix the labels showing the ink color and ink type onto the ink tubes at the reservoir end This will identify the ink used in each tube and help reconnect any tubes that are removed and stored to the cor rect ink reservoir and printhead 3 12 Installing Ink for the First Time in a New Printer 5 f not pre assembled insert the drain tube into the connec tion on top of the drain bottle ho Fig 3 7 Assembling the drain tube to the top of the drain bottle 6 Place the drain bottle on the floor and tape the drain tube to the dryer tube providing a descent from carriage level to the drain bottle Fig 3 8 Placing the drain bottle Installing Ink for the First Time in a New Printer 3 13 Ti Referri
17. carriage top cover for printheads 1 2 and 3 Tube guides inside the tube chain Tube guides along rear of printer Fig 3 12 Location of tube guides Caution Ensure that the ink tubes will not be pinched or sev ered when the top cover is closed 11 Connect the new ink tube to the ink reservoir Fig 3 13 Connecting the ink tube to the reservoir 3 22 Replacing Ink System Components Replacing Ink System Components Caution Always fill an empty ink tube with ink before con 12 Tip necting it to a printhead Attempting to print with an empty ink tube connected to a printhead will result in enough air to be introduced to cause the print head to fail This condition may be recoverable by purging the cartridge of air see Purging the Print heads on page 5 11 for instructions Connect the other end of the tube to the drain bottle and place the bottle on the printer platen or floor As ink begins to move through the ink tube from the ink reservoir the air in the tube is displaced with ink The greater the distance between the drain bottle and the ink reservoir the faster the ink will flow If the ink does not begin flowing try disconnecting and reconnecting the ink tube to the ink reservoir and reposition the drain tube needle within the ink tube nozzle When ink has reached the end of the ink tube and begins dripping into the drain bottle remove the supply tube from the drain bottle The ink t
18. closest to perfectly aligned Use a printer s loupe to select the pattern since the lines in the patterns may be difficult to discern otherwise 0 1 2 Fig 4 20 Sample head calibration patterns In this example pattern 1 is aligned the closest so 1 would be entered 11 Press the A or V control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed Manual Calibrations 4 11 4 12 For example if pattern 2 is the closest aligned press the key to change the display to X REG HEAD 1 2 If a printhead is extremely out of alignment there may be no pattern in alignment Since the black vertical bars are five pixels apart you can add 5 or 5 to a pattern number to shift the colored bars right or left by one black bar Alter natively you can repeatedly perform an X calibration which will move the head in smaller increments until the head is aligned Press Proceed The control panel message increments the head number by one Repeat steps 10 through 12 for each of the heads When you have entered registration values for all the heads the control panel displays this message Take readings from right side of pattern Press the P key Y Direction Registration Head 2 0 X registration is complete You are now ready to begin Y reg istration Examine the Y regist
19. factory If any of them are detected as out of specification a message is displayed on the control panel recommending that you perform the applica ble calibration Head Height re homes the head height to the known highest reference point or if New Carriage was previously selected see below recalibrates the known highest refer ence point Media Sensor locates the platen to establish the media out head height White Point reads the white point reference chip in the platen to establish a white point for the photo diode Home Head Recalibrates the home position of the printhead carriage If the printhead carriage will not return to the service station between prints select this option Cycling the power off and on will also run the Home Head function Measure Media Width Measures the width of the media New Carriage Reinitializes the head height so that it can be recalibrated see Calibrations above Prime Bars Prints a wide swath version of the prime bars Warnings amp Actions Disable Media Sensor If the media sensor is malfunctioning disable it to continue printing Note that with the media sensor disabled the printer will not be able to detect when there is no media in the printer When in Expert mode active Warnings Changes and Actions can be displayed by selecting Warnings amp Actions from the menu since Warnings will not cause the ATTN icon will appear in Expert mo
20. for the first 6 inches or so It is also possible to have calibrated the advance with a supply loop in this case if the job begins with the loop also then the job will be band free initially but will start banding as soon as the loop is taken up This situation is less likely to occur If the calibration was performed with a loop but printing begins with no loop then the appearance will be stitch banding throughout the print To eliminate or reduce supply loop banding 1 Confirm that the printer was properly calibrated Verify that the media advance calibration is performed with no supply loop and that the calibration is accurate 2 Ensure that there is no supply loop present at the start of the print job 3 Reprint the same job with no supply loop present and con firm that the banding is eliminated 4 Recommended set Configure Printer Printer Options Supply Loop to Prevent Supply Loop This will prevent media from reversing and creating a loop in the first place Banding Texture Banding Swath Edge Banding Banding Texture banding results from either unexpected changes in head height during printing or failure to recalibrate after an inten tional head height change An accurately calibrated engine will produce random equally distributed concentrations of dots regardless of the intensity of coverage A change to the head height without corresponding recalibration of bidirectional accuracy results in overal
21. left trays are mirror images of each other Posi tion the trays so that the inks load from the front Insert and tighten the screws most of the way insert and drop the trays into place onto the screws then tighten the screws the rest of the way Fig 1 7 Attach the ink trays connect docking station cable Remove the shipping bands from the long black chain con nected to the printhead carriage Remove the foam block that immobilizes the carriage for shipping Place the white point reference chip into the circular cutout on the platen near the left end To reach the white point cutout you will need to reach inside the left endcap Unpacking and Assembly 21 Install the service station by inserting it into the rectangular cutout inside the right endcap behind the control panel Position the service station so that the edge with the word FRONT is closest to the front of the printer Slide the ser vice station fully to the left end of the cutout 22 Join the connector on the twisted wires from the takeup motor to the connector on the electronics assembly The connector on the electronics assembly is on the side of the electronics enclosure near the takeup spool bracket Connecting to Power The printer has separate power inputs for the printer and dryer heaters Each cord will only fit into its corresponding inlet on the printer The printer
22. moving it moves very fast during printing and reduce noise while providing an unobstructed view of the print area Careful cleaning when needed according to the following guidelines will preserve the cover s appearance Do not use cleaners that contain ammonia such as glass cleaner or alcohol Do not use paper towels or abrasive cloths or pads Use only 100 cotton cloths and mild detergents such as dishwashing liquid and water or cleaners and polishes developed for plastics such as NOVUS Plastic Polishes see your ColorSpan reseller for details Blot dry wiping could scratch the surface and create an electrostatic charge Cleaning the Top Cover Purging the Printheads aii online Media e 1 Wr orti tink Satus A DisplayMaker Mach 12 jg Media PER o cum 2 Y Prime Print i Menu Auto Set Bars Made gt Carriage b Purging the Printheads Maintenance Interval as needed Since removing purging replacing and recalibrating a print head is a time consuming process purge all printheads currently installed in the carriage in a single session To perform this process you will need the purge clip included with the printer and paper toweling to blot the ink that will come out of the printhead during purging You may also want to wear gloves to avoid staining them with ink 1 2 ONE AU ee 9 Return to the Front Page screen From the control panel Front Page screen press t
23. of the support is now at the front of the pallet Unpacking and Assembly Unpacking and Assembly 9 Gently tip the assembled stand on its back and set it down on top of the shipping supports as shown in Fig 1 6 10 Ti 12 13 14 15 Fig 1 6 Assemble the printer module and stand Using the two silver Phillips head screws provided attach the stand to printer module The silver screws are required to establish an electrical ground connection between the printer and stand Press the caster locks down to prevent the printer from rolling With the aid of one or more persons carefully rotate the assembled printer upright Be ready for the printer s center of gravity to shift so you can tip the printer to its upright position in a controlled manner Unlock the casters and roll the printer to its final location Then lock down the casters Locate the printer on a flat level floor with all four wheels of the stand resting stationary on the floor The printer must remain stationary and level for proper ink flow and best print quality Locate and connect the profiler docking station cable on the left end of the printer and connect it from the left hand ink tray to the port on the printer 16 17 Locate and connect the profiler docking station cable from the right hand ink tray to the port on the printer Using ten of the screws provided attach the ink trays and The right and
24. page 1 13 Close the top cover TU Take Up A TU 1 Takeup Full The media takeup spool is full Unload the takeup spool and reload media page 3 24 Diagnostics B 7 Table B 1 Actions and Warnings A TU 2 Takeup Stall The takeup motor has stalled Check for mechanical interference or binding overloaded spool out of balance spool or failure in electron ics or motor W TU 1 Takeup Nearly Full The media takeup spool is almost full Unload the takeup spool and reload media page 3 24 W TU 2 Takeup Connected Slip ping The media takeup core is slipping Reload the media page 3 24 W TU 3 Takeup not Loaded Takeup Mode ON but takeup spool is not loaded Load takeup page 3 24 or turn Takeup Mode OFF page 2 11 VN VideoNet W VN 1 VideoNet not Connected The printer cannot detect a print server Connect cable turn on server add printer to server WP White Point A WP 1 White Point Drift Too Large Image sensor white point is invalid Clean LEDs and white point chip W WP 1 White Point Drift Detected Image sensor white point is varying Clean LEDs and white point chip W WP 2 White Point Chip Missing The image sensor white point chip cannot be seen Install clean white point chip or call Tech Support B 8 Diagnostics Banding Banding Stitch Banding Edge Banding This is an explanation
25. page 5 5 Inspect for slippage reposition and tighten col let screws if necessary Maintenance Schedule Cleaning Ink Jets aii Online Media e Wr orti tnk Status T Mach 12 Ed el je imm Eg Z Ka E A HS E Prime Unload Load Cleaning Ink Jets Maintenance interval daily Before running AutoSet which compensates for missing and misfiring ink jets you should clean the jets as described in the following paragraphs to help keep them clear of accumulated ink The effectiveness of the high resolution printing process used by the printer can be impaired by printheads that are improp erly maintained Partially clogged nozzles may cause the jets to misfire intermittently or deflect ink slightly in the wrong direc tion Cleaning the ink jets daily should be sufficient in most cases Cleaning will likely be required more often if the printer sits idle for extended periods 1 From the Front Page screen of the control panel press the Carriage key The carriage moves out from the service station and stops Open the printer s top cover Depress the lock levers to unlock the printhead assembly and swing up the carriage to expose the ink jets 4 Gently wick the ink jet nozzles with a nonfibrous lint free swab moistened with water DO NOT USE ALCOHOL use plain water If you find excessive buildup on the bottom of the print head clean off the excess using a moistened pad and then wipe the bot
26. platen and remove the supply loop see page 2 13 This will remove the advance error that would be introduced by the tighter winding at the beginning of a new roll of media woo 2 Press the Z Menu key from the Front Page screen on the DisplayMaker Mach 12 control panel to display the menus Press the Y Menu In key display the Calibrate Printer menu Press the V key to highlight Manual Calibration Press the W Menu In key Press the Ww Menu In key to select the Media Feed option Qux deu E CRORES Carriage Prime Unload Load The following prompt appears Press Proceed to print pattern Press Cancel to adjust without printing 7 Press the Proceed key to print a test pattern or Cancel to skip printing If you press Cancel to go step 13 When you press Proceed you can choose between the fol lowing calibrations 34 Inch 900 mm Calibration prints two reference marks along the direction of media feed measure the distance between the marks to determine advance accuracy 12 inch 305 mm Calibration same as previous cali bration uses less media but may be less accurate 4 4 Manual Calibrations Manual Calibrations 9 Double Lines alternate method for use when a refer ence measuring stick is not available Select one of the options and press the Menu In key to continue Follow the applicable procedure below 34 Inch 12 inch Calibration 10 Pr
27. screen to advance the printed portion of the media past the cutter anvil on the front edge of the platen From the front of the printer place a utility knife blade in the cutter channel and draw the cutter across the media Support the trailing edge of the media as you cut it from the supply spool On the Front Page screen of the control panel press the Unload Media key The control panel prompts you to press P to unload media or X to cancel Press to continue The control panel asks if you want to print the calculated length of media remaining on the supply spool onto the media for reference When reloading the media later the control panel will prompt you to enter this value so it can continue to track the amount of media remaining Press P to print the length remaining or X to skip printing As desired take the single print or takeup spool with printed output to your finishing area and re load the takeup system Cutting and Unloading Media Calibrating the Printer CHAPTER 4 ae Calibrating the Printer This chapter explains how to calibrate the printer for the best possible output AutoSet page 4 2 Manual Calibrations page 4 3 Media Feed Manual BiDi Registra tion Manual Head Registration Manual Jet Mapping Jet Status Lines Default Registration Data Auto Calibrations page 4 19 AutoBiDi Calibration AutoH2H Head to Head Calibration AutoBiDi amp H2H Calibration AutoJet
28. to return to the list then e Menu Out to display the Front Page screen Media Info Width 42 0 in Thickness 0 008 in 100 Feet Remaining Position on platen 0 09in right Ink Module 1 Ink Cartridge 1 Color Black Color Black Type Endura Chrome Dye Type Endura Chrome Dye Remaining 960 ml 1002z Ink Printed 0 ml Warranty 100 Fill Date Wk 19 Yr 01 E Fig 2 3 Media info ink info screens 2 6 Front Page Front Page Status displays the status of all user configurable options Press L Page to scroll between pages To change an option go to the Printer Configuration section of the menu Model DisplayMaker Mach 12 72 Yersion Mach 2 000 Company Colorspan Total RAM 255 MB Humidity 23 Drying Delay Automatic White Point 880 Ether 00 03 47 70 7C FO Link 100 Mb sec Up Ink Type Endura Chrome Mode 2 Heads Color 4 Pass BiDi Page 1 of 3 Fig 2 4 Status page 1 Advance Media press the Y key to advance the media for ward When you press and hold the v key the media moves faster You can also press the Media Advance switch on the rear of the printer below the left profiler docking station to advance the media Press the A key to advance the media back onto the supply spool When you press and hold the key the media moves faster Menu displays the complete printer menu for access to advanced configuration options see Menu on page 2 10 for instr
29. werden Bitte entsorgen Sie die Lithium Batterie gem ss Ihren Landes oder Bundesgesetzen Moving parts Keep fingers away from media path Bewegliche Teile Verletzungsgefahr Operating Requirements Unpacking and Assembly LN LN Unpacking Unpacking and Assembly This procedure assumes that the printer is in its final location See the Site Preparation Guide for moving and unpacking hints WARNING The printer is too heavy to be lifted safely by one person At least two persons are required to lift the printer WARNUNG Der Drucker ist zu schwer f r eine Person Mindes tens 2 Personen sind erforderlich um den Drucker anzuheben Note If you will be installing a ColorSpan Print Server set it up now and power it on This will allow the server to perform its automatic one time new system check while you unpack and assemble the printer 1 The printer is delivered to your site packed in one cardboard box attached to a plywood platform on two wooden pallets Examine the shipping packaging for shipping damage Report any damage or apparent rough handling immediately to the shipper 2 Remove the Unpacking and Assembly diagram Watch Me First CD ROM and other documents from the outside of the box and set them aside for reference You can use the Unpacking and Assembly diagram for refer ence during the unpacking and assembly process The Watch Me First CD ROM contains useful getting started information including
30. you choose to not correct a Warning or Change condition and resume printing the ATTN key will remain displayed but will not blink until the printer issues a new Warning Action or Change message The messages can be dismissed by correcting the condition or by pressing the applicable key on the detail screen Overview 2 3 2 4 Tip See page 2 12 for instructions for choosing an Expert or Novice mode for displaying these mes sages Expert mode routes most messages to the Actions amp Warnings menu and for disabling or enabling the audible alarm Overview Front Page The Front Page provides access to the most frequently used printing and maintenance functions For advanced configura tion options press the Menu key see Menu on page 2 10 for instructions Mi Online Media e 1 EF Stine amp Ink Status A DisplayMaker Mach 12 t Prince AutoSet Bars u g 178 ATTN Carriage Frime Unload Load Fig 2 2 Front Page Printer Name displays the name of the printer as defined on the print server Online Offline returns the printer to the Ready screen Front Page 2 5 Media amp Ink displays a listing of the media and ink cur rently installed in the printer Press the Y and keys to highlight Media or one of the inks then press gt Pro ceed to display information about the selection From this screen you can press the and keys to scroll between screens Press P Proceed
31. 23 head to head 4 2 4 10 manual jet mapping 4 13 quality check mode 4 20 Calibration summary 2 10 4 21 Carriage 1 18 Carriage access function 2 8 Carriage rail cleaning 5 14 Cleaning carriage rail 5 14 encoder strip 5 13 Index 2 printheads 5 10 service station 5 5 Color calibration 4 23 Color map 3 5 Color set defined 3 2 Control panel actions 2 3 actions and warnings 2 16 ATTN key 2 3 audible alarm 2 13 Auto Calibration 2 10 AutoTune 2 10 calibration summary 2 10 4 21 changes 2 3 dryer 2 13 drying delay 2 12 error history 2 16 Front Page screen 2 2 2 5 gutters 2 11 head height 2 12 home head 2 17 jet status lines 4 18 log error history 2 16 log head registration data 4 21 log jet data 4 21 manual calibration 2 10 margins 2 12 measure platen 2 15 media supply loop 2 14 menu 2 2 navigation keys 2 9 print mode 3 7 print position 2 14 print settings 2 11 print white space 2 13 printer configuration 2 11 printer options 2 13 quality check mode 2 13 Ready screen 2 2 reset all defaults 2 15 restore all defaults 2 15 service printer 2 16 service station 2 12 service station spits 2 13 service tests 2 16 space between prints 2 12 SS overspray delay 2 13 takeup direction 2 11 units 2 12 user assistance 2 3 user diagnostics 2 16 vacuum control 2 11 warnings 2 3 zero platen width 2 15 zero registration data 4 18 Cutting media 3 32 Diagnostics B 4 Dryer 1 21 2 13 3 31 Drying delay 2 12
32. 402 This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Normes de S curit Canada Le pr sent appariel num rique n met pas de bruits radio lec triques d passant les limites applicables aux appareils num riques de la Classe A prescrites dans le r glements sur le brouillage radio lectrique dict s par le Minist re des Communications du Canada vi Telecommunications Network Statement The ColorSpan VideoNet port on this device is not intended to be connected to a public telecommunications network Connec tion of this device to a public telecommunications network in a European Community Member State will be in violation of national law implementing Directive 91 263 EEC on the approximation of laws of the Member States concerning tele communication terminal equipment including the mutual rec ognition of their conformity Der VideoNet port ist nicht daf r vorgesehen an ein ffentliches Telefonnetz angeschlossen zu werden Der Anschlu dieses Ger tes an ein ffentliches Telefonnetz in einem Mitgliedstaat der EU verst t gegen nationale Gesetze zur Ausf hrung der Direktive 91 263 EEC die sich mit der Ann herung von Gesetzen von Mitgliedstaaten besch ftigt betreffend Tele kommuniktionsanlagen und die gegenseitige Anerkennung ihrer Konformit t About This Manual Read thi
33. Calibration AutoTune page 4 20 Calibration Summary page 4 21 Linearization page 4 23 4 1 AutoSet aii online Media e 1 Wr orti tink Status A p Maker Mach 12 4 2 AutoSet is an advanced printer calibration feature that uses an onboard digital imaging sensor and sophisticated software to detect and compensate for variations in ink jet printing It can be initiated by the user or run automatically at specified inter vals AutoTune AutoSet is designed to be a one button cali bration the only calibration you need to run in most cases for superior quality output When you press the AutoSet key on the Front Page control panel screen these functions are performed automatically Bidirectional Registration ensures that every working jet fires a pixel at precisely the same location regardless of the carriage s direction of travel Head to Head Registration ensures that the printheads are in alignment relative to each other AutoJet substitution mapping detects and disables indi vidual ink jets that are misfiring or not firing at all During subsequent printing the printer compensates for these jets by using other jets in their place ensuring maximum print quality without reducing print speed Note Note Tip Clean printheads produce the best printed output and accurate calibration patterns AutoSet does not work with transparent media In this case you should run AutoSet on a
34. Control Panel Test Spit and Wipe Jets Takeup Test Print Test Profiler Test Vacuum Fan Test Dryer Test Print Image on Image Sensor Horizontal Dot Accuracy Vertical Dot Accuracy Isolation Print Test Pod Test Calibrations Head Height Media Sensor White Point Home Head Measure Media Width New Carriage Prime Bars Disable Media Sensor Wa rnings amp Actions Shown in Expert mode only Menu Tree 2 21 2 22 Menu Tree CHAPTER 3 u wP 4 Installing Ink and Media This chapter describes Variable Mode Printing page 3 2 Ink System Overview page 3 4 Selecting a Print Mode page 3 7 Installing Ink for the First Time in a New Printer page 3 12 Replacing Ink System Components page 3 17 Loading Media page 3 24 Cutting and Unloading Media page 3 32 999999 Installing Ink and Media 3 1 Variable Mode Printing 3 2 The printer uses these techniques to vary the quality of a print and speed of printing Direction for fastest print speed the printheads fire ink bidirectionally when the carriage travels in both directions To reduce certain banding effects the printheads can be set to fire only when the carriage is moving to the left High quality HQ when enabled reduces certain band ing effects Color Set ink sets may contain one each of a different color two each of a different color varying densities of cer tain colors or combinations Using
35. DisplayMaker Legacy Mach 12 User Manual Part Number 0706124 Rev B EJ Legal notices Copyright 2008 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Printed in the US For additional technical support and user documentation please refer to www hp com go graphicarts AN Caution SEVERE DAMAGE TO THE PRINTHEAD CARRIAGE CIRCUIT BOARD AND PRINT HEAD WILL OCCUR IF A PRINTHEAD IS REMOVED WHILE POWER IS SUPPLIED TO THE PRINTHEAD Repairing this damage will require a service call and replacement of the print head carriage circuit board and printhead at cus tomer expense To avoid electrical damage to the printhead carriage circuit board and printhead Follow the instructions in the DisplayMaker Mach 12 User Manual to replace printheads DO NOT remove any printhead without first pressing the Carriage or Prime keys on the control panel Pressing the Carriage key will move the printhead carriage to the center of the platen pressing the Prime key will move the carriage out of the service station to the prime position Pressing either key will cut power to the printh
36. Electrical requirements 1 2 Encoder strip cleaning 5 13 Environmental requirements 1 2 Error history 2 16 Error messages actions and warnings B 5 F FCC statement v Front Page screen 2 2 2 5 G Gutters 2 11 Head height 2 12 Head to head registration 4 2 4 10 High quality HQ mode 3 2 Home head 2 17 Hot swapping 3 18 HQ mode defined 3 2 Humidity sensor 1 21 Ink color map 3 5 color set defined 3 2 hot swapping 3 18 ink tube number label 3 5 ink type label 3 5 installation 3 12 replacing 3 17 3 18 spares 3 6 Ink dryer 3 31 Ink module 3 4 replacing 3 17 3 18 Ink tube 3 4 replacing 3 20 Ink tube number label 3 5 Ink type label 3 5 Installation ink 3 12 media 3 24 printer 1 5 Index 3 Jet replacement 3 2 Jet status lines 4 18 5 4 L Linearization 1 21 4 23 Loading media 2 8 3 24 Log error history 2 16 Log head registration data 4 21 Log jet data 4 21 Manual calibration 2 10 Manual jet mapping 4 13 Margins 2 12 Measure platen 2 15 Media cutting 3 32 loading 2 8 3 24 unloading 2 8 3 32 Media dryer 3 31 Media Feed calibration 4 4 Media sensor 1 18 disable 2 18 Media spool 3 24 Media supply loop 2 14 Media width 1 21 Menu 2 2 Menu tree 2 19 Modular ink delivery system 1 21 Index 4 O Ordering supplies A 5 P Parts list 1 6 Parts overview 1 17 Passes 3 2 defined 3 2 Periodic maintenance 5 2 Prime access door 1 18 Prime bars 2 7 5 7 Priming 1 21 2 8 5 7 manual 5 8 Pr
37. Front Page screen press the Z Menu key to enter the menu system 2 Press the Y Menu In key display the Calibrate Printer menu 3 Press the V key to highlight AutoTune 4 Press the Y Menu In key The control panel prompts you to specify an AutoTune interval 5 Press gt Proceed The control panel displays this message Run AutoSet every 0 prints 6 Press the A key repeatedly to increment the AutoTune inter val to the number of prints you desire 7 Press P Proceed 8 Press the v Menu Out key repeatedly until the Front Page screen is displayed Press the Online Offline button to return the printer to the Ready state When you run AutoSet manually the software notifies you if there are any jet or alignment problems so that they can be addressed When AutoTune runs AutoSet at scheduled intervals you can use the Quality Check Mode feature to handle AutoSet errors For instructions on setting the Quality Check Mode see page 2 13 AutoTune Calibration Summary Calibration Summary These options allow you to print a summary of the AutoSet cali bration or transmit calibration data to a log file on the print Server AutoSet Summary when enabled a table of the results of the AutoSet calibration is printed after the AutoSet test patterns Log Head Registration Data sends head registration data to a log file on the print server Log Jet Data sends jet data to a log fi
38. OC Canada This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is oper ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful inter ference in which case the user will be required to correct the interference at his or her own expense This equipment must be installed exactly as instructed in this manual using only the components supplied If a supplied com ponent ever needs to be replaced it must be replaced with the same part supplied by the manufacturer It is your responsibility to follow these instructions in order to maintain compliance with the FCC regulations Changes or modifications not expressly approved by ColorSpan Corporation could void your authority to operate this equipment In particular this device must be operated with shielded cables to maintain FCC compliance A booklet is available from the Federal Communications Com mission entitled How to Identify and Resolve Radio TV Interfer ence Problems 004 000 00345 4 Write to the U S Government Printing Office Washington DC 20
39. a demonstration of unpacking assembly and setup 3 Remove the bands that secure the box to the pallet and open the top flaps of the box 4 Carefully cut the corners of the outer box and remove it from the pallet Remove the packing material from the printer Remove the stand crossbar which is packed on top of the printer 7 Remove the ink tray boxes stand leg boxes and accessory boxes which are packed together in the center of the pallet 8 Remove the cardboard shipping end caps from each end of the printer 1 5 1 6 Remove the media spools which are packed together under the printer module Do not remove the printer module from the pallet at this time The printer rests on two shipping supports You will use these supports and two assembly supports to help assemble the printer Note Replacement shipping packaging and instructions are available from MacDermid ColorSpan Technical Services phone 800 925 0563 10 Refer to the following list to verify that you received all of the parts and accessories Notify ColorSpan immediately if you are missing any of the components listed below Parts List Main Box Outside of Box Watch Me First CD ROM Unpacking amp Assembly Diagram Declaration of Conformity Inside of Box Printer Module 1 Stand crossbar 2 Media spools with collets 1 Stand leg box 1 Ink tray box 1 Accessory box Stand Leg Box 2 Stand
40. ailure W MD 1 Index Sensor Not Detect ing Index Media drive cannot detect index pulse Clean or replace media drive sensor W MD 2 Media Advance Turn around Time Exceed Media is taking too long to advance Check supply spool for binding W MD 3 Media Advance Data Warning Media advance needs calibration Run Media Advance Calibration ser vice menu Diagnostics B 5 Table B 1 Actions and Warnings W MD 4 Media Advance Drive Too Slow Media advance motor is too slow Determine the cause of the drag on the media advance servo motor Lis ten for unusual noises coming from the grit roll shaft which might indi cate sticking or binding Advance the media with a supply loop in the media supply to eliminate media supply spool tension problems As a last resort disengage the motor from the grit roll shaft gear and attempt a media advance The motor encoder will still report that the media is moving and with no load the motor should easily reach the desired speed MS Media Sensing A MS 1 Media Too Thick at Load The media you loaded is too thick Reload with a media less than 0 125 inches thick A MS 2 Media Thickness Increased The media being printed is too thick Reload with a media less than 0 125 inches thick A MS 3 Media Too Far Left Right A MS 4 Media Out Media is loaded too far to the left or right Reload the media align right edge t
41. asses page 3 7 PD Primer Door A PD 1 Door Opened Prime Not Selected The primer door is open Close the primer door PG Purge W PG 1 Pens Require Purge The printheads should be purged Purge all printheads page 5 11 SC System Calibrations W SC 1 Media Adv Run Out Not Calibrated Calibration was reset or not per formed Calibrate media advance page 4 4 W SC 2 White Point Not Calibrated Calibration was reset or not per formed Calibrate white point page 2 17 W SC 3 Media Thickness Sensor Not Calibrated Calibration was reset or not per formed Calibrate media sensor page 2 17 W SC 4 Head Height Not Cali brated Calibration was reset or not per formed Calibrate head height page 2 17 W SC 5 Printer Length Not Known Calibration was reset or not per formed Calibrate printer length by restarting printer SM System A SM 1 Printer Not Imprinted Defective electronics assembly Call service provider for replacement electronics A SM 2 Release S W Found Debug S W Defective software Call service provider for updated software SS Service Station W SS 1 Service Station Tray Not Present TC Top Cover A TC 1 Cover Open The service station is not installed or it is installed too far to the right The top cover is open Install service station properly or defeat service station sensor
42. ate is submerged for five minutes 3 Purge 5 10 ml of ink from the printhead Call MacDermid ColorSpan Technical Services for further infor mation and the latest proven cleaning techniques Cleaning Ink Jets Cleaning the Service Station aii Online Media e 1 Wr orti tink Statis A DisplayMaker Mach 12 0 Media se EIN oec y e Prime Print 3 Auto Set Bars Mode Xu ou 0 Carriage Prime Unload Load x Cleaning the Service Station Maintenance interval daily and when switching between dye and pigment inks Cleaning the service station helps to prevent dried ink from clogging the ink jets Keep a replacement set of boots and wipers on hand to replace damaged or worn boots and wipers Order a replacement kit ColorSpan part number 0900782 which includes twelve boots and twelve wipers Fig 5 1 Service station parts Caution To avoid contaminating the ink keep water away from the boots and boot holders during this proce dure 1 From the Front Page screen on the control panel press the Carriage key This moves the printhead carriage out to the center of the platen 2 Open the service station access door Reach inside the right endcap behind the control panel and lift the service station out of the printer Hold the service station level to avoid spilling any ink that may be present 4 Hold the service station with the wipers under a stream of water Rinse as muc
43. bout all ColorSpan products is also avail able over the Internet at the ColorSpan World Wide Web site at http www colorspan com vii Conventions gt gt This manual uses the following informational conventions Note Hinweis Caution Vorsicht WARNING WARNUNG A special technique or information that may help you perform a task or understand a process Ein Hinweis beschreibt eine spezielle technik zur L sung einer Aufgabe oder enth llt Informationen die Ihnen eine Prozedur n her erl utert Alerts you to something that has the potential to cause damage to hardware software or data Dieses Feld weist auf einen Umstand hin der einen Hardware oder Software Schaden oder Datenverlust verursachen k nnte Alerts you to something that has the potential to cause physical harm to you or others around you Eine Warnung auf weist auf einen Umstand hin durch den Ihnen und anderen Personen ein phy sischer Schaden erwachsen k nnte Other WARNING symbols used Electrical Hazard Vorsicht steht unter Spannung Lifting Hazard Vorsicht beim Anheben viii Table of Contents TABLE OF CONTENTS REVISION LOG esso irisa M iv Regulatory Statement otenn teias ea esters santa assise natae Trs v FECA ieee sn E E A une nenne euer V DOC Carada ines E sees sa eae aaepe ee aee eaae esee hd V Telecommunications Network Statement ccccccccsssssssseseeeceeeeeeees vi About This Man
44. cal Support 4 22 Calibration Summary Linearization Linearization As the density of an image varies from highlights to shadows or from lighter tints to darker tints the printer should accurately reproduce these areas in a predictable or linear fashion The process of linearization or color calibration involves printing and reading color test patches and calibrating the printer to ensure that the expected and printed densities will match This in turn will ensure optimal color matching You should perform a linearization when You notice a shift change in color output Changing ink types or sets Changing media types Changing print mode only if the most precise color match ing is required Linearization is a feature of the print server or RIP connected to the printer Refer to the documentation that accompanies the print server for further information Tip For best results be sure that the linearization patches are dry before taking readings Use the printer s dryer with heat to ensure complete drying 4 23 4 24 Linearization Maintaining the Printer CHAPTER 5 ol Maintaining the Printer This chapter describes how to maintain the printer Maintenance Schedule page 5 2 Cleaning Ink Jets page 5 3 Cleaning the Service Station page 5 5 Printing Prime Bars page 5 7 Manual Priming page 5 8 Cleaning the Top Cover page 5 10 Purging the Printheads page 5 11 Cleaning the Encoder
45. can be operated with one or both inlets connected to power See Appendix A Technical Specifications or refer to the Site Preparation Guide for detailed power require ments Refer to Fig 1 8 for the locations of the printer power inlets The print server may be connected to the same circuit as the printer if the circuit s amperage is sufficient for both devices Refer to the print server s documentation for its amperage requirement Consult a qualified electrician if you have any doubt as to how the circuits in your facility can accommodate the printer and print server WARNING WITH THE POWER SWITCH IN THE OFF POSITION POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS To completely cut power from the printer you must unplug the power cords from the power outlets gt WARNUNG WENN DER NETZSCHALTER IN OFF POSITION STEHT WIRD DEN KOMPONENTEN TROTZDEM STROM ZUGEF HRT Um den Drucker komplett stromfrei zu machen m ssen Sie den Netzstecker ziehen gt Unpacking and Assembly 1 13 Connecting to the Print Server Connect the printer to the print server with the included VideoNet for ColorSpan print servers or Ethernet cable non ColorSpan RIPs See Fig 1 8 Refer to the print server RIP documentation for further instruc tions on connecting the printer to the print server PRINTER 100 120 VAC 4 0 A 50 60 Hz 200 240 VAC 2 0 A 50 60 Hz DURER UNITS RIP
46. ce heavy objects anywhere on the printer 1 3 Safety Warnings j WARNING WARNUNG A WARNING WARNUNG N WARNING WARNUNG T WARNING WARNUNG WITH THE POWER SWITCH IN THE OFF POSITION POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS To completely cut power from the printer you must unplug the power cords from the power outlets WENN DER NETZSCHALTER IN OFF POSITION STEHT WIRD DEN KOMPONENTEN TROTZDEM STROM ZUGEF HRT Um den Drucker komplett stromfrei zu machen m ssen Sie den Netzstecker ziehen The printer is too heavy to be lifted safely by one person At least two persons are required to lift the printer Der Drucker ist zu schwer f r eine Person Mindestens 2 Personen sind erforderlich um den Drucker anzuheben THE PRINTER ELECTRONICS ASSEMBLY CONTAINS A LITH IUM BATTERY DEVICE THERE IS A DANGER OF EXPLOSION IF THE BATTERY IS INCORRECTLY REPLACED The battery must be replaced only by ColorSpan authorized personnel and must be replaced only with the same or equivalent type Dispose of this lithium battery device in accordance with local state or province and Federal or country solid waste requirements DIE ELEKTRONIK DES DRUCKERS ENTH LT EINE LITHIUM BATTERIE ES BESTEHT EXPLOSIONSGEFAHR WENN DIESE UNSACHGEM SS AUSGEWECHSELT WIRD Die Batterie darf nur durch einen ColorSpan authorisierten Technicker ausgewechselt werden und muss mit dem gleichen oder einem gleichwertigen Typ Batterie ersetzt
47. client computer to the server YES Go to question 5 NO The following could be the problem The connection from the client to the local area network may not be configured correctly See your system admin istrator for assistance Troubleshooting Checklist Troubleshooting Checklist The cable between your computer or network and the print server may not be securely connected at both ends Refer to the print server manual for more information Your computer may not be working properly Run an application that you know works correctly and print to be sure The computer s port may not be working properly Print to another output device that you know works correctly and is not connected to the print server to check this There may be another error condition reported by the print server Is the print quality good YES Then the problem is not covered in this checklist Contact MacDermid ColorSpan Technical Services NO The following could be the problem The printer may need to be calibrated See Chapter 4 Calibrating the Printer for instructions One or more ink jets may be clogged or not firing See Cleaning Ink Jets on page 5 3 for instructions If the print head is striking the media check how the media is tracking from the supply spool to the takeup spool The sides of the media should be parallel to the sides of the printer with no wrinkling or buckling If nec essary reload the media See
48. condition potential error condition or when you make a change that suggests recalibration or other action to ensure best print quality There are three types of ATTN messages Actions the printer has detected an error condition that stopped printing or will prevent printing from starting You must correct the error before the printer will be ready to print When the printer senses that the error condition has been addressed the Action will be deleted the next time the ATTN key is pressed Warnings the printer has detected a condition that if left unaddressed could result in substandard prints or a condi tion that will require an action before printing can continue Any action on your part is optional printing is not inter rupted for a Warning message Changes the printer has detected a change to the inks media or printer that could affect print quality Pressing the ATTN key displays a message that suggests the actions to perform for optimal print quality such as recalibration You can dismiss the message with or without actually perform ing the suggested action although ignoring the messages could result in substandard output quality Printing is not interrupted for a Change message When the printer issues one of these messages the ATTN key will blink and an alert beep will sound Press the ATTN key to display a list of message titles and select a title to display a detailed cause and recovery screen If
49. d Approvals Safety UL c UL CE Emissions FCC A CE VCCI 1 Immunity CE A 3 Supported Ink and Media Performance Humidity Compensation Maximum Print Width Slows printing in high humidity environments within specifications to ensure complete drying 72 inches 182 0 cm 71 5 inches 181 6 cm image width 60 inches 181 6 cm 59 5 inches 151 1 cm image width 42 inches 106 7 cm 41 5 inches 105 4 cm image width Print Modes Mode Color Set Print Speed Resolution Economy 1 x CMYK 50 200 ft hr 600 dpi Economy 2x CMYK 100 400 ft2 hr 600 dpi HiRes 1x C2M2YK 50 200 ft hr 1200 dpi apparent HiRes 2 x C2M2YK 100 400 ft hr 1200 dpi apparent Film Quality 1x C3M3YK 50 200 ft2 hr 1800 dpi apparent Consult MacDermid ColorSpan or your MacDermid ColorSpan representative for an updated listing of supported ink and media Specifications Supplies and Accessories A 5 A 6 Supplies and Accessories Troubleshooting APPENDIX B u Troubleshooting This appendix explains how to prevent and diagnose printing problems and provides information about getting help from ColorSpan For other software specific troubleshooting procedures refer to your application software documentation or the other ColorSpan documenta tion listed on page vi of this manual If your printer is connected to a non ColorSpan RIP or print server refer to the accompanyin
50. de This option does not appear in Novice mode See User Assistance on page 2 3 for further information about Actions and Warnings See page 2 12 for a description of the Expert Novice Messages mode Menu Menu Tree Front Page Online Offline Media amp Ink Status Advance Media Menu AutoSet Prime Bars Print Mode Carriage Prime Media Unload Media Load Calibrate Printer Manual Calibrations Media Feed Manual Bidi Registration Manual Head Registration Manual Jet Mapping Jet Status Lines Default Registration Data Auto Calibrations AutoBidi Calibration AutoH2H Calibration Auto Bidi amp H2H Calibration AutoJet Calibration AutoTune Calibration Summary AutoSet Summary Log Head Registration Data Log Jet Data Menu Tree 2 19 Configure Printer Printer Settings Top Gutters Side Gutters Takeup Direction Takeup Control Platen Vacuum Control Head Height Space Between Prints Right and Left Margin Service Station Drying Delay Units Expert Novice Messages Audible Alarm Select Pen Temperature Service Station Spits SS Overspray Delay Printer Options Dryer Print White Space Quality Check Print Position Media Supply Loop Reset All Defaults Restore All Defaults Zero Platen Width Measure Platen Service Printer User Diagnostics VideoNet Status Head Statistics Carriage Motion VideoNet Connection Calibration Error History Warnings and Actions List 2 20 Menu Tree Log Error History Service Tests
51. different color or type than was origi nally installed the printer will report this as an error mes sage on the printer control panel 3 Disconnect the ink tube from the old ink reservoir and con nect it to the new ink reservoir 3 17 Replacing an Ink Reservoir During Printing Hot Swapping AN 3 18 You can replace an ink reservoir during printing hot swap only with an ink reservoir of the same color and ink type Caution When switching to a different ink color or ink type wait for printing to finish then replace the ink reser voir printhead and ink tube as a matched set Fail ure to do so will contaminate the ink system and compromise performance or output quality Place the new ink reservoir near the reservoir to be replaced Remove the ink reservoir from the ink tray Do not disconnect the ink tube at this time This disconnects the profiler which is built into the ink res ervoir from its port on the back of the tray The printer detects that the profiler has been disconnected but will not report an error condition unless you fail to connect the new ink reservoir to the profiler docking station within ten seconds Install the new ink reservoir into place in the ink tray Care fully connect the profiler into its port at the back of the tray Do this promptly Since the printer keeps track of ink used the longer it takes for you to replace the ink reservoir the less accurate this count wi
52. e Printing Variable Mode Printing Print speed is increased by Reducing the number of passes see Selecting a Print Mode on page 3 7 Reducing the number of different colors or using smaller ink sets four or six colors instead of eight or more Printing with two heads per color see Selecting a Print Mode on page 3 7 Printing bidirectionally in both directions see Selecting a Print Mode on page 3 7 Printing in non HQ mode see Selecting a Print Mode on page 3 7 Printing in low relative humidity to avoid drying delays Disabling the service station overspray delay under Config ure Printer Printer Settings SS Overspray Delay see page 2 13 3 3 Ink System Overview 3 4 The printer s ink system consists of three main components Ink reservoir a plastic box containing the ink supply and an electronic profiler which specifies the ink type color and amount remaining The profiler plugs into a connector on the ink tray allowing it to communicate with the printer and print server The reservoir is self contained and seals auto matically for easy handing Ink tube carries the ink from the reservoir to the print head self sealing on both ends for ease of handling Printhead delivers the ink to the media Each of these components can be replaced independently of the others This enables you to consume the ink from two or more reservoirs before replacing the printhead whe
53. e printhead carriage in the service station area briefly approximately one second before exiting to eliminate fine overspray on the right side of prints nearest the service sta tion Printer Options Dryer turns the dryer fans on or off Disable the dryer fan to avoid streaking output on poly media and films Print White Space when enabled on the printhead car riage always travels the width of the media even when there is a white blank space in the image When disabled off the printhead remains in its home position and the media advances past white spaces in the image Quality Check when enabled the printer determines the number of misfiring or not firing ink jets that are not being replaced by other jets If this number exceeds a maximum value an error occurs This can give the operator a chance to print anyway or cancel printing so the problem can be resolved Attended Mode user must press Proceed to acknowledge the error and print the job if one is pend ing or X Cancel to cancel printing Unattended Mode no user acknowledgment of errors is required When a quality check fails print jobs are sent to the ColorSpan print server s Attention queue with a disposition of Uncalibrated Printer this feature may not be supported on non ColorSpan print servers Menu 2 13 OFF no quality check is performed all jobs will print Print Position positions the prin
54. e takeup spool before pressing the Media Unload key see Cutting and Unloading Media on page 3 32 When removing the partial roll from storage and re loading on the printer the user can report this value to the printer during the Media Load operation Media Load causes the printer to measure width of the media installed in the printer checks for proper media posi tioning on the platen for good vacuum contact asks the user to enter the amount remaining on the supply roll asks the user to select a takeup option See Loading Media on page 3 24 for instructions ATTN Attention blinks on the control panel when the printer detects an error condition potential error condition or when you make a change that requires recalibration or other action to ensure best print quality See User Assis tance on page 2 3 for further details Front Page Navigation Keys Navigation Keys The following table shows you how to move through the menu system and perform printer control functions Key Description Display Menu displays the printer menu Y Menu Up Down moves the menu highlight up and down the menu m Menu Top Bottom moves the menu highlight to the top or bottom for the menu Menu Out Menu In moves to the next higher menu in the hierarchy or selects the highlighted option Back Forward moves between pages or screens or selects printheads to calibrate
55. e tnhea anna 3 10 Installing Ink for the First Time in a New Printer eeees 3 12 Replacing Ink System Components sess 3 17 Replacing an Ink Reservoir in an Idle Printer 3 17 Replacing an Ink Reservoir During Printing Hot Swapping 3 18 Replacing a Printhead eeeeeeeeeee seien senten a net ne nne tn nana sieis 3 19 Replacing An Ink Tube eeeeeeeeeeee eene nennen natn stet tn natat thao 3 20 LOAGING Media eere redet ferentes cans titi ege cepe ceto epa eene eee 3 24 Loading 72 Inch Media eese eene nene 3 29 Takeup Options EAT 3 30 Eo curl M SESS 3 30 Dryer Operation a re nern el ea ea Rene ea Aeg ge Pee go dee a d 3 31 Cutting and Unloading Media seeee enn 3 32 Table of Contents 4 Calibrating the Printer Dix 4 2 Manual Calibrations uenerit esent eset to ete eode see eot ea oed ea eaE 4 3 Media Feed Calibration ce eeeeeesscececeeessssececeeeesesneaeeceeeseessaaeeeees 4 4 34 Inch 12 inch Calibration 2220000402222200000ensnsnnnnnnnnnennnnnnnnn 4 5 Double Lines Calibration eseseeeeeeeeeeeeeeeeeeneee eene 4 6 Manual Bidirectional Registration esee 4 7 Manual Head Registration eene 4 10 Manual Jet Mapping eene eene nnne entree 4 13 Report Individual Bad Jets sese 4 15 Clear Individual Bad Jets
56. eads allowing you to safely remove and replace printheads DO NOT disable the cover open switches on the top cover or prime access door When the printer detects that either of these doors is open it cuts power to the printheads making it safe to remove and replace printheads If these switches are dis abled the printer can no longer detect whether the doors are open making electrical damage more likely Revision Log The following is a list of major changes and additions that have been made to this manual since it was first released See the accompanying Release Notes for specific changes to the software and hardware between manual updates Release Date Description May 2001 Manual first released Mar 2002 Chapter 1 Added description of new dryer system Chapter 2 Expanded description of ATTN messages Documented many revisions to the menu Chapter 3 Revised procedure Selecting a Print Mode Added new information about switching between ink sets Revised procedure Installing Ink for the First Time in a New Printer Enhanced procedure Replacing an Ink Tube with new illustrations Chapter 4 Replaced manual media feed calibra tion procedure Chapter 5 Added top cover maintenance information Appendix B Added troubleshooting information on banding and using the isolation test print Revised recovery procedure for error W MD 4 Media Advance Drive Too Slow Regulatory Statements FCC A D
57. en nennen nnne nere 2 11 ix Print Settings eere eret ettet te E tla da 2 11 Printer Opti ns 2 2 2 2 13 Reset All Defaults d eere rise tore tenen eese o La dau 2 15 Service PLINER nee TEE 2 16 User Di gnostics oo eret repe etie aha nne 2 16 SEIVICETEStS ar he E 2 16 Calibrations irre tenebre dere da d rare yo e ERR ERE raped 2 17 Home Head Lei iore e de ter bein 2 17 Measure Media Width cccccccccececessssescecceceeeeeessseeceeeeeeees 2 17 NIQVERe uro c M 2 17 Prime Bars Tert ceto iBan N exer ae TTA ERE e Nbre i ta ETARE 2 17 Disable Media SensOoEFs ns rennen 2 18 Warnings amp Actions ssssssssseeeeeeeenee eene ene nennen 2 18 Menu TRC RUDI EIC UTILI 2 19 EFONt PAGe er M 2 19 Calibrate Printer etate Rer RE 2 19 Configure Pririter 1 6 enero ene noti hei ohio rti bnt in aeuo n 2 20 Service PRINTER ns een eet eps Verve essen ireas 2 20 Warnings amp Actions ssssssssseeeeeeeee een eene rennen nnne 2 21 Installing Ink and Media V riable Mode Printing ortae rte horto beer Int ERE oer ny 3 2 Ink System Overview anne nn 3 4 Spare Ink and Printheads uususrssnnusessnnenssssnnnnsnsnnnnensnnnnsnsnnnnnnenn 3 6 Selecting a Print Mode eeeeeeeeeeseeee eene ee eene tne eso tnn aate ases seta sana 3 7 Switching Between Ink Sets eese eese sette tenn et
58. ess the P key to continue The printer asks whether you want to print the media feed calibration Press the key to continue The printer prints the calibration marks and prompts you to adjust the advance MEDIA FEED CALIBRATION MARK MEDIA FEED CALIBRATION MARK Fig 4 16 Media Feed Calibration pattern With a metal yardstick measure the distance between the marks A measuring stick with 1 64 inch markings works best Adjust the media feed advance using the control panel You can increase the advance by pressing the key or decrease it by pressing the v key Press P Proceed to save the advance value you entered Press P Proceed to return to the menu 4 5 Double Lines Calibration Use this calibration if an accurate measuring stick is not avail able The panel prompts you to select a printhead to calibrate 16 Scroll through the printhead numbers to the printhead you want to calibrate then press the key A menu appears listing the pattern versions plus a cancel option Fine Medium Coarse Cancel Calibration Begin with the Coarse pattern and repeat this procedure with the Medium and Fine versions for the best results 17 Select a pattern and press the key to proceed If prompted remove the supply loop see page 2 13 The pattern you selected prints 18 Examine the patterns with a high power mangifier Y x Good advance Poor advance e
59. f the pallet as shown Fig 1 3 Assembly supports shipping supports Unpacking and Assembly 4 Thread one of the red headed bolts that you removed from the shipping support through the assembly support into the pallet The pallet contains a threaded nut that will accept the bolt Tighten the bolt hand tight 5 Attach the other assembly support to the pallet with the other red headed bolt WARNING The printer is too heavy to be lifted safely by one person At least two persons are required to lift the printer tens 2 Personen sind erforderlich um den Drucker A WARNUNG Der Drucker ist zu schwer f r eine Person Mindes anzuheben 6 With two to four persons roll the printer onto its back on the assembly supports The printer is now resting entirely on the assembly sup ports The right hand shipping support is trapped with the printer and will roll with it Fig 1 4 Roll the printer onto its back Unpacking and Assembly 1 9 Remove the right hand shipping support from the printer and bolt it to the pallet as shown using the two red headed bolts provided Do not remove the bolts from the rear sup ports Note that the tower of the support is now at the front of the pallet 8 Fig 1 5 Shipping supports reversed and bolted Lift the left hand shipping support from the pallet reverse it and replace it into its guides on the pallet The tower
60. g Parts Overview Index Description 15 16 17 18 19 20 21 22 23 24 25 26 27 Dryer tube carries air blown from the dryer fans to the printed output Ink reservoir tray two places holds ink reservoir boxes Takeup gearbox powers the takeup spool to auto matically take up printed output VideoNet port connects printer to print server Power inlets connects printer and the dryer s heater to electrical power Standby power switch places printer in standby mode to disconnect from power disconnect power cord Media advance switch enables user to manually advance media during loading Printhead carriage lock lever two places locks and unlocks the printhead assembly for tilting it to the upright position and returning it to the printing posi tion Printhead cover three places secures the print heads to the carriage Printhead cover latch three places locks the print head cover in place Printhead replaceable up to twelve places delivers ink to the media Digital image sensor detects the location of printed pixels for precise alignment of the printheads Photodiode enables the creation of color transforms without an external spectrophotometer requires print server support and the linearization of existing trans forms Parts Overview Fig 1 2 Printhead carriage printhead covers open
61. g third party documentation B 1 Troubleshooting Checklist Before you troubleshoot your printer make sure that it is prop erly installed as described in Chapter 1 Getting Started Follow the steps in this checklist to isolate and resolve printing problems 1 Does the printer s power come ON YES Go to question 2 NO The following could be the problem The power cable may not be plugged into an electrical outlet Ifthe printer is plugged into a surge protector the surge protector may not be connected to power or it may be switched off Did the start up sequence of the control panel end by dis playing a Ready status screen similar to the one shown in Fig 2 1 on page 2 2 YES Go to question 3 NO The following could be the problem There may be a hardware problem with the printer s internal components Follow the diagnostic routine on the control panel to determine the problem Call MacDermid ColorSpan Technical Services as directed by the control panel Can you send a file from the print server to the printer YES Go to question 4 NO The following could be the problem The cable may not be securely connected between the print server and the printer Refer to the server s docu mentation for more information The cable may be connected to the wrong port on the print server Refer to the server s documentation for more information Can you send print or download a document from a
62. ge Outside printed image facing out 18 Add a small amount of slack a supply loop to the media to prevent the takeup from pulling the takeup spool out of the printer 19 Press the P key to continue The control panel displays an informational message sug gesting that you perform a Media Feed calibration 20 Press the P key to perform a Media Feed calibration or X to skip the calibration See Media Feed Calibration on page 4 4 for instructions You are now ready to begin printing The printer will verify that the media is wide enough for each print job it receives Loading Media 3 27 3 28 Tip The media should be consistently tensioned across its width when attached to the takeup spool Ensure that the web is straight and smooth from side to side If necessary a cardboard core from a roll of masking or other graphic arts tape can be slipped over the spool holder to hold it in place Loading the media onto a takeup spool that already has some media on it will change the weight of the spool and make it more difficult to inadvertently pull off the media during printing Loading Media Loading 72 Inch Media Loading Media The width of the 72 inch media makes it impossible for most persons to load it by grasping its left and right edges at the same time Follow this procedure to more easily load 72 inch wide media Wear cotton gloves during this procedure or handle the media only by its very outside edges
63. h ink as possible from the wipers 5 5 Blot any remaining water from the service station with a clean lint free cloth To avoid contaminating the ink be sure to dry all water from the boots and boot holders Replace the service station into the printer Close the service station access door On the Front Page screen press the Carriage key The printhead carriage returns to the service station Cleaning the Service Station Printing Prime Bars Printing Prime Bars Maintenance interval as needed To keep the printhead jets firing properly you can print solid blocks of ink from each printhead By inspecting these prime bars for blank bands you can also do a quick check for nonfir ing and deflected jets Based on this quick test you may want to proceed to more detailed jet tests see Chapter 4 Calibrating the Printer for instructions 1 From the control panel Front Page screen press the Prime Bars key 2 Choose Quick Prime Bars or Detailed Prime Bars Choose Quick Prime Bars for most primes or Detailed Prime Bars when you want to locate individual missing jets that AutoSet may have missed so you can map them manually under Calibrate Printer Manual Calibrations Manual Jet Mapping see Manual Jet Mapping on page 4 16 for instructions The control panel displays a prompt asking you to enter the total width of the prime bar pattern you wish to print 3 Enter a width for the prime bar pattern by p
64. he Carriage key The printhead carriage moves to the access position Begin with the printhead in position 1 Open the printer s top cover Open the carriage cover Remove the printhead from the carriage Depress the lock levers to unlock the printhead assembly and swing it up to expose the bottom of the carriage Disconnect the ink tube from its attachment clips on the carriage Insert the printhead as shown into the purge clip Hold the printhead so its jet orifice plate points up Fig 5 4 Printhead installed in the purge clip Connect the ink tube to the ink inlet on the printhead Gently press and hold the purge bulb until ink emerges from the jet orifice plate with no air bubbles Be sure that the hole on the end of the purge bulb is sealed with your finger as you press Blot the ink with a paper towel but do not wipe wiping could clog the ink jets Disconnect the ink tube from the printhead Reconnect the ink tube its clips and connector on the print head carriage Match the number label on each ink tube to the number molded into the plastic holder assembly The positions are numbered 1 12 from left to right Swing the printhead assembly down into the printing posi tion and push the printhead assembly down into position until it engages the lock levers with a click Replace the printhead into its position in the carriage Snap the carriage cover closed Repeat steps
65. ibrations instead Space Between Prints sets the blank space between print jobs between 0 and 10 inches 25 cm Right and Left Margin sets the amount of blank space for the right and left margins between 0 and 5 inches 13 cm Service Station sets the printhead service station cycle every 30 seconds spit and wipe default or every 30 sec onds with spit only The service station cycle helps keep the ink jets open when not printing by expelling ink and optionally wiping the jets Drying Delay select the printer s preprogrammed algo rithm for slowing the print speed when the ambient relative humidity is excessive or specify a custom drying delay in seconds per print swath A longer delay allows the output to remain under the dryer longer which ensures adequate dry ing under higher ambient relative humidity Printing automatically occurs at a speed that ensures that the output will be dry before it reaches the takeup spool depending on the level of ambient relative humidity To increase the media advance speed you can specify a man ual drying delay If you specify a manual drying delay inter val that will be insufficient to dry the output the printer will display a warning message on the control panel Be aware that if you override this warning without increasing the dry ing delay you should not use the takeup system and take care to remove output from the printer before it reaches the floor and store i
66. ind New ink is jetted through the dried particles which are picked up and deposited on the media cre ating a dark band If the build up on the printhead is sufficiently heavy it will inhibit jetting and lead to light bands Prints will generally look good at the beginning but will deteri orate as their printed length increases Bands will be equally spaced down the length of the print Banding will be most apparent at the outside left and right edges of the print and will taper off and possibly disappear altogether toward the center To reduce or eliminate edge banding 1 Clean the printheads 2 Confirm that the service station is installed B 9 Supply Loop Banding 3 Confirm that the service station algorithm under Menu Configure Printer Printer Settings Service Station is set to 30 Second Spit amp Wipe Supply loop banding results from calibrating the printer with no supply loop present but printing actual jobs with a supply loop The tension on the media supply and the force necessary to pull media from the supply are factors in the media advance calibra tion If calibration has been adjusted to compensate for a certain level of resistance from the supply but printing takes place with a different resistance then the output will show bands The bands will be stitch bands but they will disappear as soon as the supply loop has been taken up A common description of the problem would be The print looks fine except
67. ing the Carriage Rail APPENDIX A EE Technical Specifications This chapter lists the printer s specifications and information about ordering supplies Technical Specifications A 1 Specifications General Dimensions Depth 31 inches 78 7 cm Assembled Height 57 3 inches 145 5 cm Width 132 inches 335 3 cm 72 inch model 120 inches 304 8 cm 60 inch model 102 inches 259 1 cm 42 inch model Weight 72 inch model 335 Ibs 152 kg Assembled 60 inch model 310 Ibs 140 9 kg 42 inch model 280 Ibs 127 3 kg Electrical Power Three printer components have power require ments printer primary dryer and secondary dryer Printer Power used 100 120 VAC 4 0 Amps nomi nal 41096 50 60 Hz OR 200 240 VAC 2 0 Amps nominal 10 50 60 Hz Required circuit 100 120 VAC OR 200 240 VAC 15 Amps with NEMA 5 15R wall recep tacle U S Japan or CEE 7 7 Europe recep tacle or Hong Kong or China standard receptacle with included adapter plug The printer power inlet may be connected to either of the listed circuits using the supplied power cord and if necessary country adapter plug The printer s power supply automatically senses and switches to accept the voltage range being supplied A 2 Specifications Specifications Electrical Power continued Temperature Relative Humidity Primary Dryer optional Power used 200 240 VAC 16 Amps maxi mum when operating 50 60 H
68. int mode 3 2 3 7 Print passes defined 3 2 Print position 2 14 Print settings 2 11 Print white space 2 13 Printer configuration 2 11 Printer options 2 13 Printheads 3 4 cleaning 5 10 replacing 3 19 Printing jet replacement 3 2 passes 3 2 Purging 1 21 5 11 Q Quality check mode 2 13 4 20 Ready screen 2 2 Regulatory statements v Related manuals vii Relative humidity sensor 1 21 Reset All Defaults 2 15 Restore all defaults 2 15 S Safety warnings 1 4 1 5 1 9 1 13 Service printer 2 16 Service station 2 12 cleaning 5 5 Service station spits 2 13 Service tests 2 16 Space between prints 2 12 Spare ink 3 6 Specifications A 1 SS Overspray Delay 2 13 Supplies and accessories A 5 Supply loop 2 14 B 10 T Takeup direction 2 11 Takeup system 1 21 options 3 30 Technical Support B 12 Top cover 1 18 Troubleshooting B 1 U Units 2 12 Unloading media 2 8 3 32 Unpacking and assembly 1 5 User diagnostics 2 16 V Vacuum control 2 11 Variable Mode Printing 3 2 WwW Warnings 1 4 1 5 1 9 1 13 B 5 Workflow overview 1 16 Z Zero platen width 2 15 Zero registration data 4 18 Index 5 Index 6
69. ional registration patterns and allows you to report which pattern is the most precise Manual Head Registration page 4 10 precisely aligns the printheads relative to each other for accurate colors and precise registration of images Manual Jet Mapping page 4 13 enables you to detect and report nonfiring or misfiring ink jet nozzles which enables the printer to fill in for them Jet Status Lines prints a quick test pattern that shows which jets are out Default Registration Data sets all registration data to Zero After calibration and jet mapping perform a linearization or color calibration as supported by your print server or RIP For further information see Linearization on page 4 23 4 3 Media Feed Calibration This calibration allows you to calibrate the accuracy of the media feed process You perform this calibration when loading media or later if prints requiring very accurate length for exam ple output that will be tiled are found to be the wrong length To perform this procedure it is helpful to have a magnifying glass or printer s loupe to examine the test patterns Before performing a Media Feed calibration print the Prime Bars and clean the ink jets to get the maximum number of jets working After performing a Media Feed calibration run AutoSet 1 If you will be performing this calibration with a new roll of media advance the media to the floor back it up to the
70. key to highlight Manual Head Registration 6 Press the v Menu In key to select the option The control panel asks whether you want to print a manual head to head calibration page 7 Press the P key The control panel displays a menu to allow you to select a Fine Medium or Coarse registration pattern 8 Press the V and A keys to select a pattern then press the key If you have a calibration pattern from a recent print you can use it to calibrate the heads Press XX Cancel and go to step 4 10 Manual Calibrations If you need to print a new calibration pattern press gt Pro ceed The printer prints a calibration page X direction patterns Y direction patterns Fig 4 19 Head to Head Registration patterns When the calibration page has printed the control panel displays this prompt Take readings from left side of pattern 9 Press the key The control panel displays this message X Direction Registration Head 2 0 10 Examine the X direction pattern in the left hand group of patterns for the current head and determine which pattern of colored and black lines are the
71. l graininess and banding patterns To eliminate or reduce texture banding 1 Resetthe head height through Menu Service Printer Cali brations Head Height This returns the head to a known height in the event that it has moved unexpectedly 2 Confirm the desired head height setting through Menu Configure Printer Printer Settings Head Height 3 Run AutoBidi and Auto Head to Head Calibration or run AutoSet Swath edge banding occurs at the edges of print swaths which are the strips of printed output created as the carriage moves across the page To eliminate or reduce swath edge banding 1 Print in HQ mode See Selecting a Print Mode on page 3 7 2 If you are printing with two printheads per color determine which color is causing the banding and switch the printhead positions in the carriage Call MacDermid ColorSpan Technical Services at one of the numbers listed at the front of this manual B 11 Index Index 1 A Actions B 5 Actions and warnings 2 16 B 5 Advance Media 2 7 ATTN Attention 2 8 Audible alarm 2 13 Auto Calibrations 2 10 AutoJet calibration 4 2 AutoSet calibration 1 21 2 7 4 2 quality check mode 4 20 AutoSet summary 4 21 AutoTune scheduling 1 21 2 10 4 3 quality check mode 4 20 Bidirectional registration 4 2 4 7 C Calibrating the printer 4 1 Calibration 2 10 2 17 4 1 AutoJet 4 2 AutoSet 1 21 4 2 AutoTune Scheduling 1 21 bidirectional 4 2 4 7 color 4
72. le on the print server The AutoSet Summary contains the following data Ink Sample Sample color block for identification only not a print quality test Head Printhead position for the printhead Profiler Pen Present The ink color of the profiler which is inte gral to the ink reservoir Cartridge OK Printhead passed all calibrations Y or failed one or more calibrations N Total Bad Jets The number of missing and deflected jets on the printhead Use this number and the Jets Disqualified Jets Out and Jets Unfixed numbers to evaluate cartridge performance Sabre Angle Troubleshooting data for MacDermid ColorSpan Technical Support Head to Head Registration OK indicates that the printhead was successfully registered Any other code indicates an error Bidirectional Registration OK indicates that the printhead was successfully registered Any other code indicates an error AutoJet Registration OK indicates that the printhead was successfully registered Any other code indicates an error Jets Disqualified by AutoJet Jets Out for X Offset Jets Out for Y Offset Indicates the total number of jets dis qualified 4 21 Jets Unfixed For each print pass mode shows the number of unfixed jets on each print head This number should be zero for all printheads CP Codes Carriage and Pen Check Codes for trou bleshooting by MacDermid ColorSpan Techni
73. left by one black bar Alternatively you can perform the BiDi Registration repeatedly which will move the head in smaller increments until the head is aligned Press P Proceed The control panel message increments the head number by one Manual Calibrations Manual Calibrations 15 Repeat steps 12 through 14 for each of the twelve heads When you have entered registration values for all heads the control panel displays this message Registration Successful 4 9 Manual Head Registration The printer creates images by firing dots of ink onto a sheet of media Precise positioning of each dot is essential for optimal print quality This is possible only if you register all printheads in the printhead assembly to each other in both the X along the length of the platen and Y along the length of the media direc tions This is a two part process Print a registration pattern Enter the X and Y registration data for each head Tip AutoSet incorporates an automatic version of this V calibration Try AutoSet first before running this manual calibration see AutoSet on page 4 2 for details ie Online Media suu 1 1 Press the Z Menu key from the Front Page screen on the DisplayMaker Mach 12 control panel to display the menus 2 Press the v Menu In key display the Calibrate Printer menu 3 Press the V key to highlight Manual Calibration gt 4 Press the Menu In key 5 Press the W
74. legs Ink Tray Box 2 Ink trays Accessory Box 999999999 999999 9 999999 18 Black Phillips head screws 4 Silver Phillips head screws 2 Red headed bolts 1 Service station 1 Ink maintenance kit manual priming bulb purge clip drain bottle 1 Fill system assembly 2 Spare ink tubes 11 Color Map print mode cards 1 White point reference chip 1 Screwdriver 1 Hex wrench 1 VideoNet or Ethernet cable 3 U S domestic power cords 2 European power cords 3 International power plug adapters Documentation warranty and software license agreement Unpacking and Assembly Stand Assembly Unpacking and Assembly Locate the stand legs 0 and and the crossbar Using the Phillips head screwdriver and eight of the screws provided assemble the stand Start by positioning the two stand legs upright at approxi mately the width of the crossbar Align the holes on the crossbar with the holes in the stand legs and secure them with the screws Fig 1 1 Stand assembly 1 7 1 8 Final Assembly 1 Remove the two red headed bolts from the right hand ship ping support Fig 1 2 Remove the red headed bolts 2 Locate the assembly supports Q The assembly supports are mirror images of each other the foam pad should be positioned toward the ends of the printer 3 Align the assembly supports O with the shipping supports at the rear o
75. ll be If you install ink of a dif ferent color or type than was originally installed the printer will report this as an error message on the printer control panel and printing will stop Disconnect the ink tube from the old ink reservoir and con nect it to the new ink reservoir Connect the new ink reservoir within five seconds or the printhead may deprime which will damage printed output Replacing Ink System Components Replacing a Printhead aii online Media e 1 Wr orti tnk Statys A DisplayMaker Mach 12 iil Media 255 Su Oeo v Prime Print P Auto Set Bars Mode gt ON Gc Carriage Unload Load x Replacing Ink System Components Replace a printhead when the printer When the printer can no longer compensate for missing or deflected jets by increasing the number of print passes and you cannot recover these jets see Cleaning Ink Jets on page 5 3 for instructions When the number of passes required increases print times to unacceptable levels When switching ink color or type To replace a printhead 10 Tl Wait for the printer to stop printing From the ready screen press the Online Offline button The Front Page screen appears Press the Carriage button The printhead carriage moves out of the service station Open the top cover Open the carriage cover of the printhead that you want to replace Press the cover s latch at the front of the carriage
76. m is formed between the pinched tube and the end of the needle keeping any resid ual ink from draining from the needle as it is removed Fig 3 10 Removing the drain tube 13 Wipe clean the needle end of the drain tube and set it aside keeping the ink inside from spilling out 14 Remove the packaging from a printhead that contains the same ink as the ink reservoir Remove the tape covering the electronic contacts and remove the plug from the ink inlet Do not touch any of the metallic electronic contacts 15 Install the printhead into the carriage Install the printhead into the correct position You can use the built in handle to help position the printhead 16 Repeat steps 7 through 15 for each ink tube you want to fill 17 Close and latch the carriage cover s 18 Close the printer s top cover On the control panel Front Page screen press the gt Pro ceed key to park the printhead carriage into the service sta tion See Loading Media on page 3 24 for media loading instructions Installing Ink for the First Time in a New Printer 3 15 3 16 After installing one or more printheads always run AutoSet See Front Page on page 2 5 for instructions on running AutoSet from the Front Page screen Installing Ink for the First Time in a New Printer Replacing Ink System Components Replacing an Ink Reservoir in an Idle Printer AN Replacing Ink System Components This section shows you how t
77. n an excessive number of clogged jets cannot be recovered with priming or cleaning The ink tubes need not be replaced unless you switch ink types for example from a dye ink to a pigmented ink or to a different set of colors or if a tube becomes damaged Fig 3 1 Ink system components Ink System Overview Ink System Overview The ink system also includes a labeling system to help keep the components of each ink color together Color Map Cards lists all of the supported ink sets fits in plastic sleeve inside the printer s top cover for easy reference during installation and printing Color Map 2x6 C M YK EnduraChrome Dye Ink 1 5 3 2 3 mmm 7 u 11 4 8 12 Black Cyan i M Cyan Black Cyan M Cyan Magenta M Mag Yellow Magenta M Mag Yellow Fig 3 2 Color Map card Ink Type Label used to identify the ink type used in each ink tube Ink Tube Number Label used to label each end of each ink tube ink reservoir end and printhead end from 1 to 12 cor responds to the factory labeled ink tray positions 1 to 12 Fig 3 3 Ink type and ink number labels 3 5 Spare Ink and Printheads For maximum productivity and minimum down time ColorSpan recommends stocking extra ink reservoirs and print heads When the ink supply runs low or a printhead needs to be replaced having spares will ensure that printing can resume as quickly as po
78. n page 5 3 Ink System Overview Selecting a Print Mode Before installing ink report to the printer how you will use the ink you will install the print mode This is necessary because although the printer can detect which inks are installed a given ink set may be usable in several different modes For example consider an installation of two six color C2M2YK sets of ink By changing the color map selected at the control panel and without moving or removing any of the ink reser voirs or printheads these twelve inks may be used as 2 six color ink sets 1 six color ink set 2 four color ink sets 1 four color ink set See Switching Between Ink Sets on page 3 10 for further details To configure the print mode id hdi 1 From the Front Page screen on the control panel press the DisplayMaker Magis Print Mode key The control panel displays the Current Selection screen This shows the current settings for the options you are about to specify sia 2 Press the Proceed key The control panel displays the Print Direction menu 3 Press the A and Y keys to select the BiDi or Left Only print direction then press the v key The control panel displays the Select Heads Per Color menu For both options you can also specify a High Quality HQ mode 4 Press the and Y keys to select the number of printheads per color you plan to use then press the v key The Select Ink Type men
79. nanensnnannnnn A 4 Supplies and Accessories uuueessnnensssnnensssnnnesnnnnnnnnsnnnnnsnsnnnsssnnnnsssnsnnnnnnne A 5 Table of Contents xi xii Troubleshooting Troubleshooting Checklist eese B 2 Diagnostics eC C Q B 4 Elofe iato dc B 9 stitch Banding eet en ELE E ease B 9 Edge B nding r 0 0 tp teer e Eee ee ed aestu e eoe eaa cites B 9 Supply Loop Banding eese nennen nenne B 10 Texture Bandilrng eie et er green B 11 Swath Edge Banding titer tieni ttn etn ebd ong ls B 11 MacDermid ColorSpan Technical Services eese B 12 Help From Your Reseller eeeeeee esee eee nnn neon neant nnant B 12 Help From ColorS pa ns c eee 222 deno ea ans an B 12 IF ATL Else FallS ctr RHODE eere B 12 Index Table of Contents CHAPTER 1 C Getting Started This chapter shows you how to get started using your printer It includes these topics Operating Requirements page 1 2 Unpacking and Assembly page 1 5 Workflow Overview page 1 16 Parts Overview page 1 17 999 Special Features page 1 21 Getting Started 1 1 Operating Requirements 1 2 Electrical Environmental Choose a location for the printer before you unpack it Keep the following requirements in mind See Connecting to Power on page 1 13 for detailed power requirements Use the supplied po
80. ng the control panel see Chapter 2 Using the Control Panel Unpacking and Assembly Workflow Overview When the printer is connected to a ColorMark Pro print server here is how a typical print job progresses from the client work station to the printer If you are using a non ColorSpan RIP refer to the documentation that accompanies it for details 1 The operator sends a file to be printed from a client workstation The print job is received by the print server Once it reaches the print server the print job may be reprior itized combined with other jobs re routed or otherwise manipulated Refer to the print server online help or manual for instructions The print server RIPs the job The raster image processing RIP process translates the PostScript language data that comprises the print job into the data required by the printer The server sends the image to the printer for printing Workflow Overview Parts Overview 16 456 7 8 9 10 PN Veen 3 gt Ee Parts Overview Fig 1 1 Major parts of the printer 1 17 Index Description 1 10 11 12 13 14 End cap two places includes removable end covers for maintenance access Stand supports the printer Casters four places enables easy location of the printer can be locked in place Encoder strip allows precise positioning of the print head carriage across the length of the pla
81. ng to the Color Map card place an ink reservoir into its numbered position 1 through 12 in the ink tray Be sure to insert the profiler into its port in the ink tray Work with the ink reservoir tube and printhead that corre spond to one position at a time This will help prevent cross connecting components Referring to the Color Map card affix the labels showing the ink color and ink type onto the connectors of the ink supply tube see Fig 3 3 on page 3 5 Open one of the carriage covers to expose the printhead slots Release the cover by pressing its latch at the front of the carriage Insert the needle end of the drain tube into the nozzle end of the supply tube that is located in the printhead slot in the carriage assembly see Fig 3 9 This will allow air to escape from the supply tube Fig 3 9 Connecting the drain bottle tube to the supply tube Connect the ink supply tube into its corresponding fitting on the ink reservoir The ink will begin to flow from the reservoir toward the ink bottle The ink will displace the air in the tube filling it with ink To ensure that the drain tube needle does not slip out of the ink tube hold the drain tube needle in place dur ing the fill process Installing Ink for the First Time in a New Printer 12 As soon as you see ink flowing into the drain tube pinch the drain tube and remove it from the nozzle end of the ink tube By pinching the drain tube a vacuu
82. nk from the reservoir will mix with the differ ent ink in the ink tube producing a third color When you change ink colors you must replace the existing printhead tube and reservoir with the printhead tube and reservoir containing the new ink color The printer will display an error if you install a print head and or reservoir in the wrong position for the selected ink set but it cannot detect whether the ink tube does not match the other components Since inks of different dilutions are very difficult to visually discern in the ink tubes be sure to label all components and replace them one color ata time as described in Replacing Ink System Components on page 3 17 3 11 Switching Between Ink Sets Installing Ink for the When you receive a new printer numbered empty ink tubes are First Time in a New preinstalled at the factory This prepares the printer to accept ink reservoirs and printheads with any ink type or color set It also Printer avoids introducing air into the ink which would occur graduall 8 8 y if ink tubes filled with ink were installed and stored unpressur ized without an ink reservoir connected During the ink installation process you will displace the air inside the ink tube with ink before you connect the tube to the printhead necting itto a printhead Connecting an empty ink tube to a printhead will result in enough air to be introduced to cause the printhead to fail This condi tion may
83. o eoooo0090 e o o eeeeee eoe o 8 Fig 4 17 Good advance and bad advance in media advance calibration patterns 19 Select the pattern with the straightest line of pixels and enter the pattern number Manual Calibrations Manual Bidirectional Bidirectional registration is a method to align each of the print Registration heads so that dot placement is accurate in both directions along the X axis along the direction of print head travel The bidirectional registration pattern consists of a series of verti cal lines Half the pixels in this pattern are printed in one direc tion half of them in the other direction When the pixels are accurately aligned the pattern is clear When the dots are not aligned the pattern appears fuzzy and ill defined calibration Try AutoSet first before running this manual calibration see AutoSet on page 4 2 for details Tip AutoSet incorporates an automatic version of this There are three bidi patterns from which to choose Fine allows 0 25 pixel adjustments Medium allows 0 5 pixel adjustments Coarse allows 1 pixel adjustments For the most precise image reproduction perform these calibra tions one after the other starting with Coarse then Medium then Fine 1 Pressthe Menu key from the Front Page screen on the DisplayMaker Mach 12 control panel to display the menus 2 Press the Menu In key display the Calibrate Printer menu pie res or o 3
84. o pro tect your hands from ink stains Replacing Ink System Components aii online Media e 1 Wr orti tnk Sale A DisplayMaker Mach 12 B Carriage i Pri Replacing Ink System Components 10 Wait for the printer to stop printing From the ready screen press the Online Offline button The Front Page screen appears Press the Carriage button The printhead carriage moves out of the service station Open the printer top cover Disconnect the ink tube you are replacing at the carriage end Some slack is necessary to avoid kinking the ink tube when you disconnect it from the printhead in step 9 Depress the lock levers to unlock the printhead assembly and swing the carriage up to expose the printheads Disconnect the ink tube from the ink reservoir The tube automatically seals when you disconnect it This prevents ink from spilling out Carefully remove the ink tube from its clips beginning at the ink tray end Disconnect the ink tube from the printhead Unless the tube is damaged you can store the tube with the ink inside for future use Be sure that it is properly labelled with position number and ink type Install the new tube into its guides beginning from the print head end but do not connect the empty tube to the print head yet Beginning at the printhead end ensures that the slack por tion of the tube is at the ink tray end Be sure to route the 3 21 tubes through the guide behind the
85. o reference mark Load media There is no media loaded A MS 5 Media Too Narrow Media is not wide enough for print ing Load media that is at least 24 inches wide A MS 6 Media Too Wide Media is too wide for printing Use narrower media page A 4 W MS 1 Media Low Less than 10 feet 3 meters of media remains Load media or adjust Media Remain ing value at panel page 3 24 W MS 2 Non Standard Media Width Media loaded may cause head strike Continue printing or replace media W MS 3 Media End Not Detected During Unload The Unload function cannot find end of media Cut media prior to Unload or do not use Unload PC Printing Calibrations A PC 1 Too Many Jets Mapped Out Too many missing jets could be replaced Prime clean printheads page 5 10 or increase number of passes page 3 7 W PC 1 Printhead Removed Recalibrate A printhead was repositioned Run AutoSet page 2 7 W PC 2 Media Replaced Recalibrate Media caliper may need to be remeasured Run AutoSet if media type was changed page 2 7 B 6 Diagnostics Table B 1 Actions and Warnings W PC 3 Head Height Changed Recalibrate Change in head height has invali dated calibration Run AutoSet page 2 7 W PC 4 AutoJet Jets Not Mapped Out Not all missing jets could be replaced Prime clean printheads page 5 3 or increase number of p
86. o replace the individual compo nents in the ink system Replacing an ink reservoir in an idle printer Replacing an ink reservoir during printing hot swapping Replacing a printhead Replacing an ink tube Replace an ink reservoir when there is insufficient ink to print or when you want to use a different color or type of ink If you replace an ink reservoir with the same color and type of ink there is no need to replace the printhead and ink tube Caution When switching to a new ink color or ink type replace the ink reservoir printhead and ink tube as a matched set Failure to do so will contaminate the ink system and compromise performance or output quality When installing ink tubes avoid placing excessive tension on the tube end connected to the printhead Excessive tension may cause kinking and blockage of the ink flow and could cause the tube to separate from its connector resulting in an unrestricted flow of ink from the tube 1 Remove the ink reservoir from the ink tray Do not disconnect the ink tube at this time This disconnects the profiler which is built into the ink res ervoir from its port on the back of the tray The printer detects that the profiler has been disconnected but will not report an error condition unless you try printing 2 Install the new ink reservoir into place in the ink tray Care fully connect the profiler into its port at the back of the tray If you install ink of a
87. o view bad jets 20 Press A and V to select a head number then press Proceed The control panel displays a message that lists the bad jets by number 21 Press to return to the head selection screen 22 Repeat steps 20 and 21 for each head you want to check for bad jets 23 When you are finished clearing bad jets press X Manual Calibrations Manual Calibrations The control panel displays the previous menu Clear All Bad Jets When you select Clear All Bad Jets the control panel dis plays the following prompt Are you sure you want to clear ALL reported bad jets Press X to cancel this function or Press gt Proceed The control panel displays this message All reported bad jets have been cleared 24 Press P The following prompt appears Print Jet Map Page 2 of 2 now 25 Press P 26 Repeat steps 7 through 24 When you have finished mapping jets the following sum mary appears on the control panel x jets currently reported bad x new bad jets reported x previous bad jets cleared where x is the number of jets Jet Status Lines Zero Registration Data This option prints a test pattern that shows which jets are work ing and which jets are out This option resets all registration data Since there is no registra tion data after running this option all calibration values must be reestablished by running the calibrations Manual Calibrations Auto Calibrations
88. of the varieties of banding that may occur in output from the DisplayMaker Mach 12 The names applied to the banding here are also an attempt to generate a common lan guage for describing and discussing types of banding Stitch banding results from inaccurate media advance and or inaccurate head to head Y axis registration It can be described as regularly appearing bands equally spaced according to the width of the print swath Bands will be darker than the sur rounding area if there is too little advance or lighter than the surrounding area if there is too much advance To eliminate or reduce stitch banding 1 Run an automatic or manual head to head calibration to cor rect any Y offsets especially if printing in 2x6 or 2x4 print modes 2 Run a Media Advance Calibration to correct the media advance rate 3 Re run an automatic or manual head to head calibration to compensate for any Y offset changes created by adjusting the media advance Do this for both 1x and 2x print modes 4 Run a test print to verify that banding has been eliminated Repeat steps 2 and 3 if banding persists Edge banding or spears results from either the service station configured for Spit Only 30 seconds broken mechanical parts in the service station or carriage or a missing service station Without regular wiping ink builds up on the printhead orifice plates during printing As the liquid component of the ink evap orates solids are left beh
89. ool When printing one print at a time you may choose to not use the takeup system at all In this case advance the media cut the finished print from the roll then back up the media for the next print To advance and back up the media using the control panel see Front Page on page 2 5 assumes that you are cutting individual prints as they are printed If you send a large number of jobs to the printer without the takeup system loaded and allow printing to continue unattended the prints will pile onto the floor Caution If you do not use the takeup system the software You can also configure the takeup system so it winds the image facing to the inside or outside of the spool This is useful if your laminator or other finishing equipment has a certain require ment for its supply spools See Takeup Control under Print Set tings on page 2 11 for instructions Linearization When changing media types you should perform a color cali bration or linearization if supported by the RIP This compen sates for the differences between medias that affect color accuracy For further information see Linearization on page 4 23 When replenishing the media supply with the same type of media relinearization is unnecessary unless print color quality has changed noticeably 3 30 Loading Media Dryer Operation As the printed output advances past the dryer outlets the dryer blows air over the output to dry it The print will contin
90. oper location on the supply spool The collet is designed to accommodate 2 inch and 3 inch cores Ifyou are loading media with a 2 inch core set the col let into the outside closest to the home side hole of the spool This is how the collet is installed at the factory Ifyou are loading media with a 3 inch core set the col let into the inside hole closest to the far side of the spool 2 Tighten the pin with the hex wrench included with the printer 3 Load the media roll onto the spool 3 24 Loading Media 4 Load and secure the other collet against end of media roll The far side collet does not have a metal pin Push the collet into the core and friction will hold it in place 5 From the rear of the printer load the media and spool into the printer s supply spool holder Press the home side of the supply spool into the home side holder on the left from the rear of the printer then swing the far side of the supply spool into the far side holder on the right 6 With your right hand feed the leading edge of the media into the printer s pinch rollers and hold it in place until the following step If loading 72 inch media see Loading 72 Inch Media on page 3 29 Note The printer automatically locates the right and left edges of the media so it is not necessary to align the media edges to a reference mark on the platen 7 With your left hand press the Media Advance button to advance media a fe
91. or Inaccurate judgments by the operator during these tests could result in substandard output In most cases use AutoSet instead See Manual Cal ibrations on page 4 3 for instructions Auto Calibrations enables you to run a portion of the AutoSet calibration to save time See Auto Calibrations on page 4 19 for instructions AutoTune schedules AutoSet to run automatically after a certain number of prints have printed See AutoTune on page 4 20 for instructions Calibration Summary prints summary information with the AutoSet calibration test patterns or transmits registra tion or jet data to a log file on the print server Calibration Summary on page 4 21 for details 2 10 Menu Printer Configuration Printer Configuration enables you to set many options that con trol how the printer operates Print Settings Top Gutters allows you to turn on or off the gutter pat tern at the top edge of the print which shows data about the print such as date and time printed and print mode plus write in blanks for other data Color set reported in the print job Job name Media name from the print server RIP Ink type Date and time printed Job award 3 tif Ink Enduraschrom Dye Media Satin Photobase PXS Date Time 2002 02 20 14 20 Transform cork Calibrated Y M Printed by Job award 3 tif Ink Endura Chrome Dye Media Satin Photobase PXS Date Time 2002 02 20 14 20 Printmode 2 Meads Color
92. ore print ing Install the Color Map card that corresponds to the mode you selected into the plastic sleeve on the printer s top cover Refer to the Color Map card to help you load inks into the correct locations See the figure on page 3 5 for an illustra tion of a Color Map card 3 9 Switching Between Ink Sets The inks are located in specific numbered locations on the printer for optimal print and color quality The software ignores ink positions that are not needed for a print mode so any ink or no ink can be present in these positions This provides flex ibility while minimizing the need to swap or reposition inks For example by loading a 2x6 CZM2YK ink set you can switch between 2x6 1x6 2x4 and 1x4 print modes at the control panel without moving or changing any inks see below 2x6 agp sonos C Cyan mC Medium Cyan M Magenta mM Medium Magenta Y Yellow K Black Fig 3 5 Possible modes with a 2x6 ink set Switching Between Ink Sets Switching between eight color and six color modes however does require switching ink s C Cyan M Magenta mM Medium Magenta IM Light Magenta Y Yellow K Black 1x6 1x8 2x6 mC Medium Cyan IC Light Cyan CX Change Ink Fig 3 6 Possible modes with a 1x8 ink set When changing ink colors if you change the print Caution head and reservoir without changing the existing ink tube i
93. page 5 13 99999999 Cleaning the Carriage Rail page 5 14 5 1 Maintenance Schedule The following types of maintenance are recommended Daily and as needed maintenance Printing interval warning the printer maintains a periodic maintenance clock that tracks the total amount of time the printer has spent printing After the periodic maintenance interval has been reached the ATTN key will appear on the control panel and the user will be advised to perform the periodic maintenance items described in this chapter When you dismiss the warning message the maintenance clock is reset The printer does not verify that the periodic mainte nance is actually performed 2000 ml printhead purge See the following table and the remainder of this chapter for details and instructions Item Interval Daily Printhead jets Service station Ink tubes Pinch rollers Carriage rail Interval As needed Action Clean see page 5 3 Clean see page 5 5 Inspect for kinks potential snags or tangles Inspect for ink dust buildup Inspect for ink dust buildup Print prime bars Manual priming Top cover cleaning All printheads in use See page 5 7 See page 5 8 See page 5 10 Purge air or replace printheads see page 5 11 Interval When printing interval warning appears Encoder strip Carriage rail Service station Spools and collets Clean see page 5 13 Clean see page 5 14 Clean see
94. print jobs into a single job This conserves media and speeds printing by eliminating the blank space between jobs without creating a supply loop Y Tip Use the ColorSpan print server s MediaSaver or N Up 2 14 Menu Menu Reset All Defaults Restore All Defaults restores all Printer Configuration set tings to their factory default values and zeroes all registra tion data After running this option all calibration values must be reestablished by running AutoSet Zero Platen Width sets the platen width to zero which forces the printer to measure the platen on the next power up Measure Platen measures the platen width Service Printer User Diagnostics User Diagnostics presents an interactive troubleshooting pro gram to diagnose problems before calling MacDermid ColorSpan Technical Services It walks you through a series of tests and checks for certain printer functions The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions It has the following sections VideoNet Status Head Statistics Carriage Motion VideoNet Connection Calibration Error History 99999 Actions and Warnings List table of all actions and warn ings with cause and recovery This is an abbreviated version of the table on page B 5 Log Error History Service Tests These tests are for factory service and technical support use Control Panel
95. ration pattern in the right hand group of patterns for the current head and determine which pat tern of colored and black lines are the closest to perfectly aligned Press the A or Y control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed Press Proceed The control panel message increments the head number by one Repeat steps 15 through 17 for each of the Y patterns When you have entered registration values for all of the pat terns the control panel displays this message Registration successful Manual Calibrations Manual Jet Mapping Each of the printheads used by the printer has 512 ink jet nozzles jets If any one of these jets is clogged or has a bad electrical connection print quality may be affected A certain number of non firing jets is within the performance specifications of most printers that use this technology Using a patent pending technique the printer fills in the pix els that were not printed by the non firing jets without reducing print speed The end result is that every print is made with no missing pixels The printer automatically maps out missing jets that are not fir ing for electrical reasons Jets that are missing or misfiring for other reasons are usually detected during the AutoSet or AutoJet calibrations You may also map jets manually using the follow ing procedure calibration Try AutoSet first before
96. ressing the v and A keys 4 Press the Proceed key to continue The printer prints the prime bar pattern 5 7 Manual Priming Maintenance interval as needed If you discover that an excessive number of jets are out on a printhead after cleaning or printing the prime bars or other test you can attempt to recover jets by performing a manual prime This procedure requires a special priming bulb included with the printer Each prime will expel approximately 1 ml of ink To keep ink counting as accurate as possible you will report the number of primes to the printer via the control panel Fig 5 2 Manual prime bulb ou 1 From the control panel Front Page screen press the Prime DisplayMaker Mach 12 key 2 Open the service station access door Menu 3 Insert the priming bulb into one of the priming access holes in the top cover of the carriage iE gt Carriage Fig 5 3 Inserting the priming bulb 5 8 Manual Priming Manual Priming Depress and release the priming bulb to prime the printhead On the control panel report how many primes you per formed Repeat steps 3 and 4 for any other printheads needing man ual priming Close the service station access door Press the P key to return the carriage to the home position 5 9 Cleaning the Top Cover Maintenance interval as needed The printer s top cover is designed to protect you from the printhead when it is
97. rror before the printer will be ready to print The following table describes the Actions and Warnings in detail The cross referenced page numbers refer to this manual Diagnostics Code Message CA Carriage A CA 1 Carriage Rotation Sensor Table B 1 Actions and Warnings Cause Carriage is not locked into printing position Recovery Rotate the carriage down into locked position IS Ink Sensing A IS 1through A IS 12 Module Out of Ink Slot 4 n Ink reservoir n is out of ink Replace ink reservoir A IS 13through A IS 24 Printhead Module Mismatch Slot n Color type in printhead and module n do not match Ensure that color amp type match in printhead amp module A 1S 25 through A IS 36 Missing Module Printhead Slot n Either module or printhead n is not detected Ensure that module and printhead are installed A IS 37 No Print Mode Selected Print mode incomplete or not speci fied Press Print Mode key on control panel page 3 7 W IS 1 through W IS 12 Low Ink Slot 4n Ink reservoir n has about 50 ml of ink remaining Replace the ink reservoir soon MC Maintenance Clock W MC 1 Preventive Maint Clock Alarm Encoder strip and service station need cleaning Clean encoder strip and service station MD Media Drive A MD 1 Media Advance Stalled The media drive motor has stalled Check supply spool for binding motor for f
98. running this manual calibration see AutoSet on page 4 2 for details Y Tip AutoSet incorporates an automatic version of this clean the printhead jets as described in Cleaning Ink Jets on page 5 3 Autodetected missing jets sometimes can be recovered by carefully wiping the electrical contacts on the printhead and their corre sponding contacts on the printhead carriage with a lint free wipe moistened with plain water Ail Online Media MAE 1 1 Press the Z Menu key from the Front Page screen on the DisplayMaker Mach 12 ie control panel to display the menus Media SN wv 2 Press the Menu In key display the Calibrate Printer Mode menu gt E CRO CM Carriage Prime Unload Load Q Tip For best results before performing this procedure Press the Y key to highlight Manual Calibration Press the Menu In key Press the V key to highlight Manual Jet Mapping Ove ub up Press the Y Menu In key to select the option The control panel displays this message Print Jet Map Page 1 of 2 now Manual Calibrations 4 13 4 14 If you have a calibration pattern from a recent print you can use it to calibrate the heads Press 2X Cancel and go to the next step Otherwise press P The printer prints a jet map test pattern for printheads 1 6 Fig 4 21 Sample jet mapping pattern Head number Test pattern and codes Jet number Note If a line segment is mi
99. s manual to unpack set up and use the ColorSpan DisplayMaker Mach 12 digital color printers 9999 Chapter 1 shows you how to unpack and assemble the printer and introduces you to its main features Chapter 2 shows you how to use the control panel Chapter 3 shows you how to install ink and media Chapter 4 shows you how to calibrate the printer Chapter 5 shows you how to maintain the printer Appendix A shows you how to troubleshoot common printing problems Appendix B lists the printer s technical specifications For further information refer to the following ColorSpan documentation Quick Start Guide START HERE to set up and install a brand new ColorMark print server and connect and configure printers to it DisplayMaker Mach 12 Site Preparation Guide explains how to prepare your site for the printer s arrival and installation DisplayMaker Mach 12 Watch Me First a multimedia how to guide on CD ROM available on VHS cassette from MacDermid ColorSpan Technical Services ColorSpan Print Server Documentation the System Control User Guide and Printing Tools User Guides shows you how to print and RIP files through the ColorSpan print server If the printer is connected to a non ColorSpan print server RIP refer to the documentation that accompanies the server Release Notes and Update Notes late breaking information update descriptions and update instructions Further information a
100. ssible Since ink and printhead usage will vary depending on the amount and types of printing you do experience will help you determine how to stock an efficient spare inventory For exam ple in a 2x6 configuration two six color sets of ink ColorSpan recommends stocking two six color sets of ink reser voirs plus six printheads one for each color Both ink reser voirs in a pair tend to run out of ink at the same time so two spares per color would allow you to continue printing with a minimum of delay The printheads tend to need replacement one at a time so one spare per color would be sufficient most of the time Tip To clean a printhead with jet outs see Cleaning Ink Jets on page 5 3 Printhead Handling Tips DO hold the printhead by the plastic body only DO clean the printheads with a clean lint free cloth moistened with plain water DO NOT touch the ink jet nozzles on the bottom of the printhead DO NOT touch the electrodes on the back of the printhead The printhead is fired by an electrical signal The electrodes that carry this signal are easily contaminated DO NOT set the printhead down anywhere before you install it DO NOT wipe the printhead with any fiber cellulose material such as a paper tissue NEVER APPLY ISOPROPYL ALCOHOL ON THE PRINTHEAD OR SERVICE STATION USE PLAIN WATER Alcohol reacts with pig mented inks rendering the printhead unusable To clean ink clogs see Cleaning Ink Jets o
101. ssing or broken the jet listed in the same column is out In Fig 4 21 jets 263 and 265 are out If a line segment is marked with a code letter it has already been detected by the software so no further action by you is required This data however may be requested by MacDermid ColorSpan Technical Services phone 800 925 0563 to help diagnose printing problems If this test auto detects marks with an E that more than twelve jets are missing on any one printhead the printhead may be improperly seated Try reseat ing the printhead and print another Jet Coverage pattern 7 When the calibration pattern has printed the control panel displays a menu with the following options Report individual bad jets enables you to report a bad jet Clear individual bad jets enables you to clear mark as good a jet View current bad jets lists the bad jets on a given printhead Manual Calibrations Clear all bad jets clears marks as good all jets cur rently marked as unusable Select an option and follow the corresponding procedure below Report Individual Bad Jets When you select Report Individual Bad Jets the control panel displays the following prompt Head 1 Press Proceed to report a bad jet 8 Press A and V to select a head number then press Proceed The control panel displays a numeric keyboard that you can use to enter the number of the bad jet i E A I IU N 2 8 9 fo
102. status and enables you to interact with the printer when chang ing media and ink respond to an error condition or configure options There are three main control panel screens Ready Status Screen Front Page Menu When you press the Online Offline button from the Front Page screen the printer goes online and the Ready or Status screen appears The Ready screen displays the current status of the printer and any currently printing job It displays when the printer is online communicating with the print server and either ready to print or printing Ready Media Width 36 0 in Length 60 feet InkType Endura Chrome Made 2 Heads Color 4 Pass BiDi Fig 2 1 Ready screen When you press the Online Offline button from the Ready Screen the printer goes offline and the Front Page screen appears This screen is the top level of the printer s menu sys tem It provides access to the most frequently used offline func tions For details see Front Page on page 2 5 When you press the Menu key on the Front Page screen the Menu appears The Menu provides access to advanced configura tion options For details see Menu on page 2 10 Overview User Assistance The control panel provides various forms of online user assistance The button provides an explanation of the current function with some guidance for what to do next The ATTN Attention key blinks on the control panel when the printer detects an error
103. t flat until it dries Using the takeup to collect wet output or allowing wet output to pile on the floor would likely result in ruined prints Units sets English or metric units of measure for data dis played by the control panel Expert Novice Messages Novice mode presents Warn ings amp Changes alerts that do not prohibit printing and Actions conditions that require user intervention before printing can proceed Expert mode presents Actions only presents fewer press Proceed prompts after an Action has been addressed and does not require you to press Proceed Menu after manually winding back a service loop The default is Novice mode When in Expert mode active Warnings Changes and Actions can be displayed by selecting Warnings amp Actions from the menu since Warnings will not cause the ATTN icon will appear in Expert mode See User Assistance on page 2 3 for further information about Actions and Warnings See Warnings amp Actions on page 2 21 for further information about this menu option Audible Alarm when enabled and one or more Actions are pending sounds a beep until the ATTN key is pressed Service Station Spits adjusts the number of times ink is expelled spit during a single service station visit The set tings are 1 through 10 To reduce the number of missing or misfiring jets increase this setting SS Overspray Delay when enabled this setting will pause th
104. t in the horizontal x axis direction either in the center or flush right Media Supply Loop the supply loop is the slack portion of the media between the platen and supply spool When the media is backed up to reduce the amount of blank unprinted space between print jobs the result is a supply loop A supply loop can cause printing anomalies if not removed The printer provides three options to handle the supply loop Prevent Supply Loop use this mode to ensure opti mal quality and speed see Tip below The media is not backed up and no supply loop is created Prints will move completely through the dryer before the next print begins Allow Supply Loop use this mode for optimal print ing speed or to manually remove the supply loop after each print Prints will move completely through the dryer then the media is backed up and the user is prompted to remove the supply loop by manually rewinding the slack portion onto the supply spool Print ing resumes after the user presses the Proceed key or after 60 seconds whichever occurs first Unattended Supply Loop use this mode to remove the supply loop as in Allow Supply Loop mode or the printer will do it and printing proceeds as in Prevent Supply Loop mode Printing proceeds as in Allow Supply Loop but if the user does not press Proceed after 60 sec onds the media is advanced to its location after drying and printing proceeds features to group separate
105. ten Main carriage drive belt moves the carriage across the length of the platen Transport chain not shown supports the ink sup ply tubes that carry ink from the ink reservoirs to the printheads Top cover protects the user from the rapid motion of the printhead during printing A safety interlock switch stops printing and cancels the print if the cover is raised Platen supports the media under the printheads during printing Printhead carriage carries the printheads digital imaging sensor and photodiode across the length of the platen See also detail in Fig 1 2 and Fig 1 3 on page 1 20 Media out sensor detects whether media is loaded Service station behind access door catches excess ink from the printheads wipes and caps the printheads to prevent drying and clogging while not in use Prime access door provides access to the carriage for manually priming the printheads A safety interlock switch stops printing and cancels the print if the cover is raised Control panel displays messages and allows control of certain printer operations Includes a contrast adjust ment lever and audio feedback Electronics module contains the printer s power supply and control electronics Includes a humidity sensor to enable the printer to compensate for high humidity conditions by slowing the speed of printing Pinch rollers 12 places grip the media during loading and printin
106. tom of the printhead with the swab Caution Do not to touch the contacts or orifice plate jet noz zles with your bare fingers Also take care not to use excessive force when wiping the printheads with the swabs or pads Close the printer s top cover Swing the printhead assembly down into the printing posi tion and push the printhead assembly down into position until it engages the lock levers with a click 5 3 5 4 Evaluating Printhead Performance After Cleaning Cleaning Jet Outs 7 Clean the service station as described in Cleaning the Ser vice Station on page 5 5 8 Onthe control panel Front Page screen press the P Proceed key to park the printhead carriage into the service station The Jet Status Lines test provides a quick method of determining the effectiveness of or the need for cleaning This test prints a pattern of lines each segment of which corresponds a single jet If there are any missing segments in the lines then a cleaning is recommended If however the lines appear solid and consistent then cleaning is most likely not required at this time The Jet Status Lines function is on the Calibrate Printer Manual Calibrations menu If output prime bars or calibrations indicate excessive missing jets jet outs try recovering these jets as follows 1 Fill a small ultrasonic jewelry cleaner with hot tap water 2 Place the printhead in ultrasonic cleaner until just the jet ori fice pl
107. turb quiet work areas Operating Requirements DO NOT install the printer near humidifiers refrigerators fans water faucets heaters or similar equipment DO NOT install the printer in areas where the temperature changes abruptly such as near air conditioners or in the path of direct sunlight DO NOT expose the printer to flames dust or solvent chemicals Refer to Appendix B for detailed specifications Important Operating Notes Operating Requirements Wear cotton gloves provided with each roll of ColorSpan media when loading media to prevent fingerprints that could show after printing Protect the media at all times from creases and tears and ensure that the media is cut cleanly Do not rest or store a media roll on end or you could cause edge creases that could strike the printheads during printing Always use a lint free cloth moistened with plain water to clean the printhead DO NOT touch the printhead s ink jet nozzles the metal plate on the bottom of the printhead with your fingers Any contaminants could clog the ink jet nozzles DO NOT touch the electrodes on the back of the ink print head This could result in a faulty electrical connection which would cause jets to misfire DO NOT clean the printhead surfaces with a dry cloth or paper towel DO NOT set heavy objects on the power cord or printer cable do not bend the cables or force them into contorted positions DO NOT pla
108. two sets of colors speeds printing while using multidensity inks creates smoother transitions between light tones and increases the perceived resolution of the print Jet Replacement jets on the printhead that are misfiring or not firing at all can be replaced with alternate jets Ideally every pixel called for in a print is printed In reality some pixels are not printed because the ink jets tend to become partially or completely clogged with ink which reduces print quality AutoJet mapping substitutes an otherwise unused jet for a missing or deflected jet Passes number of times the printhead passes over a given area of the image A greater number of passes makes a greater number of substitute jets available but slows print ing speed Print quality apparent resolution and smooth gradients is improved by Increasing the number of passes see Selecting a Print Mode on page 3 7 Increasing the number of different ink colors and or densities see Selecting a Print Mode on page 3 7 Printing in HQ mode see Selecting a Print Mode on page 3 7 Printing unidirectionally left only see Selecting a Print Mode on page 3 7 Selecting Do not print white space under Configure Printer Printer Options Print White Space see Printer Options on page 2 13 Using MediaSaver ColorSpan Print Server feature to group jobs together eliminating the drying delay between jobs Variable Mod
109. u appears 5 x the A and Y keys to select the ink type then press the key Selecting a Print Mode 3 7 3 8 The control panel displays the Select Color Map screen At the top of this screen are the color sets that are valid for the number of heads per color you selected At the bottom of the screen is a schematic diagram showing the placement of the printheads in the printhead carriage Fig 3 4 Select Color Map screen Printhead Positions 1 5 9 2 6 10 3 7 T1 4 8 12 Ink Colors C Cyan mC Medium Cyan IC Light Cyan M Magenta mM Medium Magenta IM Light Magenta Y Yellow K Black xxx Ignored Not used Ink Type Suffix e Endura Chrome p Perma Chrome Selecting a Print Mode Selecting a Print Mode Press the A and W keys to select the color map you will use The color map diagram changes with your selection Press V to continue The control panel displays the Select Passes menu Press the A and W keys to select the number of print passes you want to use A higher number of passes produces the best print quality but a lower number of passes will increase print speed The default is 8 passes Press V to continue The Front Page screen appears The print mode is now selected If you changed the number of passes by more than one pass you should run a Media Feed Calibration see Media Feed Calibration on page 4 4 and Head to Head registration Auto Calibrations on page 4 19 bef
110. ual nenn namen vii CONVENON Saenen eoo pa ches ssecne sense ne sees aped emassa tees eT viii Getting Started Operating Requirements esses nennen enne ennt 1 2 Electrical e 1 2 dicerc 1 2 Important Operating Notes ee enn 1 3 Safety Warnings erre een ceto epo eae R den 1 4 Unpacking and Assembly ccsscsscsssscscssscsessesessssesenssscseescsseeessseoeans 1 5 Unpacking 1 5 Mace Lie E 1 6 Stand Assembly Ge aeri 1 7 Final ETT eS 1 8 Connectinig to POWF 2 eite nenn ae essen 1 13 Connecting to the Print Server csocsi ecnin 1 14 Power p Sequence nn en SR 1 15 What s Next nein a i i enaa eieaa aaea S 1 15 Workflow OVerViEW e 1 16 Part OVEIVICW nennen pae ERE ta SUN Ne ERR a IS SEEN R ES 1 17 Special Features idee e tere ann she sa 1 21 Performance Features 20ur04200000n0s0nnssssnnosenesonnenssnnannssnnnnnesnennansnnn 1 21 Ease Of Use Features uceeresseressnonesnssansensssonennsnnsnenssnnansssnnnnnannensunsann 1 21 Using the Control Panel gu HP 2 2 Mrd 2 2 Front PAG m 2 2 Mire 2 2 User Assistance ne na ei I 2 3 FrontPage 2 5 Navigation KE Or Pm 2 9 ids ec 2 10 Calibrate Printer 2 een er an 2 10 Printer Configuration eese nenn
111. ube automatically seals in the ink Label the new ink tube with the ink color on the connector to the ink reservoir and with the tube number 1 through 12 on the connector at both ends Proper labeling will help ensure that the tubes are always connected to the right ink reservoirs and printheads This will help reduce the possibility of reconnecting tubes to the wrong printheads Connect the new ink tube to the printhead Swing the printhead assembly down into the printing posi tion and push the printhead assembly down into position until it engages the lock levers with a click Close the printer top cover On the control panel Front Page screen press the P Proceed key to park the printhead carriage into the service station 3 23 Loading Media Wear cotton gloves during this procedure or handle the media only by its very outside edges This will prevent skin oils from being deposited on the media which could render output qual ity unacceptable V Tip For best results use genuine ColorSpan media loading it onto a spool This could result in an inden tation on the edge of the media which can be struck by the printhead carriage during printing f Caution Do not store or rest a media roll on either end before Far side 9 Home side toward control panel Fig 3 14 Installing media roll and collets onto the spool 1 Ensure that the fixed collet with the metal pin is in the pr
112. uctions AutoSet performs a one touch calibration of the printer bidirectional and head to head alignment of printheads and AutoJet substitution mapping of deflected or missing jets See AutoSet on page 4 2 for instructions Prime Bars fires all jets by drawing a set of lines called prime bars This is a good way to inspect and prepare the jets for printing after they have been idle for more than a few hours Choose Quick Prime Bars for most primes or Detailed Prime Bars when you want to locate individual missing jets that AutoSet may have missed so you can map them manually under Calibrate Printer Manual Calibra tions Manual Jet Mapping see Manual Jet Mapping on page 4 13 for instructions 2 7 2 8 Print Mode interactively assists you in installing print heads in the correct positions and setting the number of print passes See Selecting a Print Mode on page 3 7 for instructions Carriage moves the carriage out of the service station so you can load or clean the printheads and ink tubes clean the image sensors and remove the service station Prime moves the printhead carriage to the priming posi tion so that one or more printheads can be manually primed see Manual Priming on page 5 8 for instructions Media Unload when unloading media prints the calcu lated amount of media remaining on the roll for reference on the lower right edge If using the takeup cut the media from th
113. ue to advance until the trailing edge of the print has passed under the dryer The print remains stationary for twenty seconds then will reverse or advance according to the supply loop option selected see page 2 14 To cancel the twenty second delay press the X Cancel key The printer s relative humidity sensor enables the printer to adjust the media advance speed to ensure adequate drying Higher relative humidity will result in slower printing You can customize this feature from the control panel for instructions see page 2 12 Relative Humidity Printer Action 0 29 Low humidity warning displayed jets may drop out and media may lift from the platen 30 59 Optimal no warning or drying delay 60 79 High humidity warning displayed media advance is delayed automatically as humidity increases gt 80 Action displayed printing stops User must specify a manual drying delay to proceed with printing see Drying Delay under Print Settings on page 2 11 dryer air flow To avoid this you can disable the dryer fan from the control panel For instructions see Printer Options on page 2 13 i Caution Output on polyester films can be streaked by the Loading Media 3 31 Cutting and Unloading Media aii Online Media e 1 WF oris tnk Sale A DisplayMaker Mach 12 iili Media Li je rs cu m 2 Y Prime Frint i Auto Set Bars Mode gt ON Carriage Prime Unload 3 32 Press the W key on the Front Page
114. w inches several centimeters The Media Advance button is located to the left of the installed supply spool on the rear of the printer next to the Big Ink pack tray and electronics enclosure 8 While holding the left collet stationary press the Media Advance button a few seconds until the media web is tight with no wrinkles Ensure that the right and left edges of the media web are perpendicular to the sides of the printer that the tension appears uniform across the media web and that the media is not unrolling unevenly telescoping from the supply spool Note These checks ensure that the tension is uniform across the width of the media This is critical to trouble free printing Loading Media 3 25 aii Online Media e 1 Wr orti tnk Stands A DisplayMaker Mach Media PP qe zu 2 wv Prime Print MEE 10 jAutoSet Bars Mode E gt ot Go Carriage Prime Load 11 Press the key to proceed 3 26 On the Front Page screen of the control panel press the Load Media key The control panel prompts you to press the key to load media or A to cancel Press the P key to proceed The control panel prompts you to advance the media Press the V key to advance the media past the front edge of the platen This causes the printer to measure the width of the media The control panel displays a numeric keypad um 1 IUnNjsjejo slats lel e EL alela Fig 3 15 Numeric entry screen
115. wer cords Plug them directly into a grounded electrical outlet Do not lengthen either power cord with an extension cord the resulting voltage drop could damage the printer The supply cord for the primary dryer serves as a discon nect The socket outlet shall be installed near the equipment and shall be easily accessible Make sure the line voltage does not vary more than 10 percent from the voltage marked on the back of the printer Install a voltage regulator or similar device if the power source is not stable Unplug the printer during power failures Wait for the power to return before plugging it back in Connect the print server to a separate circuit from the printer Make sure the room is well ventilated with a temperature between 60 and 90 F 16 to 32 C The relative humid ity should be between 30 and 60 percent non condensing Optimal printing and drying occurs within these ranges Printing slows automatically to aid drying in high humidity conditions Store media and ink in an area with similar temperature and humidity conditions as the printer Keep the ventilation slots under the dryer tube free of any blockage This will allow the output dryer fans to properly dry the printer output Locate the printer close enough to the print server RIP so that they can be connected with the required cable Locate the printer on a flat level surface Locate the printer where its normal operating noise will not dis
116. white media that is similar in thickness to the clear media then switch to the transparent media or manually run the calibrations under the Calibrate Printer menu using the transparent media If the printhead carriage head height is set to 0 070 inches 1 78 mm or higher do not run AutoSet For best accuracy run the manual calibrations instead For instructions on running the manual calibrations see Manual Calibrations on page 4 5 AutoSet Manual Calibrations Manual Calibrations When you run the calibrations from this menu you evaluate the calibration test patterns visually and enter the calibration values via the control panel In most cases AutoSet is more accurate and should be used instead see AutoSet on page 4 2 Note Manually performing the component calibrations of AutoSet is time consuming and can be error prone but is necessary when the head height is 0 070 inches 1 78 mm or greater or when calibrating transparent media There is no automatic media feed calibration so you must always perform it manually If you decide to manually calibrate the printer first clean the printhead jets as described in Cleaning Ink Jets on page 5 3 The Manual Calibration menu consists of these options Media Feed page 4 4 enables you to calibrate the printer s media advance accuracy by printing and visually inspecting your choice of test patterns Manual BiDi Registration page 4 7 prints bidirect
117. z Required circuit 200 240 VAC 20 Amps with NEMA L6 20R United States and Japan or CEE 7 7 Europe receptacle If your building receives power from a standard U S 208 VAC 60 Hz three phase supply note that the heater will use only one of the three phases This means that your building s three phase power transformer will have an unbal anced load Check with your electrician to verify that your building has sufficient capacity for this unbalanced load If the supplied power cord is connected the heater operates during printing and may be turned on or off at the printer control panel If not connected this heater will not operate but the dryer fans will still operate when activated Secondary Dryer optional Power used 200 240 VAC 12 0 Amps maxi mum when operating 50 60 Hz Required circuit 200 240 VAC 15 Amps with NEMA 6 15R United States and Japan or CEE 7 7 Europe receptacle If the supplied power cord is connected this heater operates during printing and may be turned on or off at the printer control panel If not connected this heater will not operate but the dryer fans will still operate when activated Storage 0 120 F 17 49 C Operating 60 90 F 16 32 C Storage 10 8096 non condensing Operating 10 8096 non condensing 30 6096 optimum Built in humidity sensing automatically adjusts printing speed to ensure adequate drying for the combination of media and ink selecte

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