Hotpoint BE11 User's Manual
Contents
1. details on the safe and proper use of the appliance If you sell or pass the appliance to someone else or move house and leave it behind make sure this Book is also provided so the new owner can become familiar with the appliance and safety warnings if the Book is lost or damaged a copy may be obtained from Hotpoint Ltd Celta Road Peterborough PE2 9JB 2 Electrical Requirements All electrical wiring must be carried out in compliance with the appropriate IEE and local Electricity Board regulations by a qualified electrician eg your local Electricity Company or a contractor who is on the roll of the National Inspection Council for Electrical Installation Contracting NICEIC INCORRECT INSTALLATION COULD AFFECT THE SAFETY OF THE APPLIANCE Electricity Supply The voltage stamped on the rating plate of the hob must correspond with the house electricity supply which must be alternating current The hob must be connected to a suitable double pole isolating switch having a contact separation of at least 3 mm in all poles placed in a readily accessible position adjacent to but not directly above the units The loading for the hob is 6 0 kW Fuse requirement 30 amps The power supply cable should conform to BS 6004 with a conductor size of 4mm Your hob should not be located adjacent to a gas heater as flames from the burners could cause damage to your hob Installation General Before c2. to and does not affect your legal rights e Should you need independent advice on your consumer rights help is available from your Consumer Advice Centre Law Centre Trading Standards Department and Citizens Advice Bureau All Hotpoint servicing is carried out by our own Service Organisation located throughout the United Kingdom and Eire We will be happy to deal with any problems which you may have 12 Hotpoint s Extended Warranties Whether you have just one or a number of Hotpoint appliances in your kitchen Hotpoint has a range of Service Plans to give you complete peace of mind They enable you to extend your one year labour guarantee so that you can have repairs completed FREE during the membership period Service Cover We offer a number of payment methods cheque credit card or you can spread the cost and pay by direct debit full details can be obtained on Free phone 0800 716356 This covers you for all repairs during the period of cover which can be from 1 to 4 years Service Cover also includes loss of food up to the value of 250 in refrigeration appliances There is also an option of Service Cover with Maintenance at an additional cost This includes an annual Electrical and Safety check and replacement of any parts as necessary Kitchen Cover An annual payment covers you for all repairs for all your Hotpoint appliances which are less than ten years old It also covers the cost of loss of food up to 2
3. 1 The hob is equipped with sealant to prevent particles of food and other foreign objects from getting into the cabinet The sealant should be adhered to the underside of the hob frame avoid stretching close to the edge before the hob is positioned on to the worktop Fix the hob to the cabinet using the recessed brackets Figs 2 and 3 Carefully trim the excess gasket Outside base of hob 40mm worktop Fig 2 30mm worktop A SSS Fig 3 Hotpoint Service Cover Satisfaction Guaranteed or Your Money Back Hotpoint gives you a unique Satisfaction Guaranteed promise valid for ninety days after you have purchased your Hotpoint product If there is a technical problem with your Hotpoint appliance just call Hotpoint Service see back page If necessary we will arrange for an engineer to call If the technical problem is not resolved under this Guarantee Hotpoint will replace your appliance or if you prefer give you your money back Your Statutory rights are not affected and the Guarantee is additional and subject to the terms of Hotpoint s Five Year Parts Guarantee Hotpoint s Free Five Year Guarantee From the moment your appliance is delivered Hotpoint guarantees it for FIVE YEARS Inthe Five Years all replacement parts are FREE provided that they are fitted by our own Service Engineer During the first year our Engineer s time and labour is also free Our guarantee covers loss of foo
4. 50 in our refrigeration and freezer products There is also the option of Kitchen Cover with Maintenance at an additional cost Any additional Hotpoint appliances purchased after you have joined Hotpoint Kitchen Cover will automatically be included during the annual period of cover without further charge Appliance Registration To ensure that you have the opportunity to benefit from any of the above Service Schemes and other offers you should complete and return immediately the Appliance Registration Form Questionnaire supplied with this appliance Full details and costs of our Service Schemes together with an application form will be sent to you at the end of the first year of the guarantee Annual Safety Maintenance Checks Hotpoint strongly recommends that all its appliances are regularly checked for electrical and mechanical safety whether or not they are covered by a Service Plan Worn door gaskets or hoses may cause a leak on an appliance which could become dangerous if neglected Proof of Purchase For future reference please attach your purchase receipt to this booklet and keep it in a safe place Spares and Accessories Spares and accessories can be ordered from your local Hotpoint Spares Centre see back page using the order form enclosed NOTE Our Engineers will use every effort to avoid damage to floor coverings and adjacent units when carrying out repairs service work but in locations where the Engineer advises yo
5. Hotpoint Service and Spares FOR SERVICE If you have a problem with your appliance ring our Nationalcall Service E L FE C TR C H O B 0541 500 500 USER HANDBOOK FOR You will automatically be connected to your nearest local Service Office 364 days a year service call booking Same day next day service INS TA L LA TION A ND OPERA TION Repairs fully guaranteed for 12 months Five year parts guarantee from purchase date MODEL BFE 1 FOR GENERAL ENQUIRIES Each Service Office has a Help Desk to answer general or technical enquiries about your appliance Simply ring the Nationalcall Number above and ask for the Help Desk FOR SPARES AND ACCESSORIES Contact your Spares Centre for prices and availability Telephone numbers for spares enquiries for the various regions are listed below Service Offices are open between 8 00am 8 00pm Monday to Friday 8 00am 6 00pm on Saturdays and 10 00am 4 00pm Sundays Spares Centres and Help Desks are open between 8 00am 5 00pm Monday Friday and 8 00am 12 30pm on Saturdays AGENTS CHANNEL ISLANDS Service provided by E Service Office and Spares Centre i Agents Normal Guarantees apply and certain Extended Srey ade D H r ces LONDON 10 Don Street St Helier HARROW Unit 10 Crystal Way Harrow Middx HAT 2HP Tal 01534 21625 For Spares Enquiries 0181 863 4113 or Fi Savion Sii MIDLANDS NORTH WALES comic n E ALDRIDGE Westgate Aldridge W Midlands WS9 8
6. Tel 018 875457 N B McCleod Church Street Note Neither of the above two offices have Spares Counters For spares enquiries please ring Centra Spares Administration 01733 556520 Telephone sales only IRELAND NORTHERN 256 Ormeau Road Belfast BT7 2FZ Tel 01232 64711 pert A Ar a EIRE 49 Airways Ind Estate Dublin17 OTHER ISLANDS ea Hydro Shops For Service 00 353 1 842 6088 EXCEPT ARRAN For spares 00 353 1 842 6836 6861 Which are covered by Hotpoint In accordance with its policy of progressive product design the Company reserves the right to alter specifications Hotpoint Ltd Peterborough PE2 9JB England PRINTED BY SIMLEX FOUR ASHES WOLVERHAMPTON May 1997 Part No 421300048 Your new appliance This appliance conforms to the following EEC Directives Low Voltage Equipment This handbook gives full instructions for installing and operating your new 73 23 EEC Hotpoint Hob 93 68 EEC Please read right through this handbook before installing and using the hob for the first time Electromagnetic Compatibility 89 336 EEC 92 31 EEC 93 68 EEC CE Contents n Page Electrical Requirements 3 Installation 4 For Your Safety 5 6 Operation 7 Hotplates General Information 8 9 Care and Cleaning 10 If your Hob won t work 11 Hotpoint Service Cover 12 Hotpoint Services Offices Back Cover Retention of this Instruction Book This Instruction Book must be kept handy for reference as it contains important
7. UX eee san 01534 854808 For Spares Enquiries 01922 743377 Colin Torode Ltd Grande Rue E NOTTINGHAM Ashling Street Nottingham NG2 3JB For Spares Enquiries 0115 9860387 St Martin Guernsey Tel 01481 38422 NORTH or Lakers Appliance Service Ltd E WETHERBY Sandbeck Lane Wetherby L22 4TW Poe Mind i For Spares Enquiries 01937 581221 ALDERNEY D A Walters 32 High Streat MANCHESTER 44 46 Station Rd Heaton Mersey Stockport SK4 30T Tel 01481 822686 For Spare Enquiries 0161 432 0255 SCOTLAND E GLASGOW West Lodge Rd Blythswood Est Renfrew PA4 OEN For Spares Enquiries 0141 886 5611 from site at as i uke St as SOUTH Tel 01624 673233 E MAIDSTONE Larkfiald Trading Estate New Hythe Lane or B Pascoe Tromode Works Lariield ME20 65W Cronkbourne Village Douglas Tel 01624 676 or Manx Electricity Authority PO Box 177 Victoria Rd For Spares Enquiries 01622 716631 E SOUTHAMPTON Unit R Sth Hampshire Ind Park Salisbury Rd Totton 5040 3SA E BRIDGEND 18 Western Avenue Bridgend Ind Estate EE THAND ORKNEY AND WESTERN Bridgend CF31 3SL ES For Spares Enquiries 01656 766111 medi Aico iy Aoa horma lGuarantoos apply but EAST SHETLAND Robertson amp Peterson PETERBOROUGH Celta Road Peterborough PE2 8 8 ree o1eys euees7 CHELMSFORD _ndustrial Buildings Beehive Lane Chelmsford CM2 OTE OnKNEYS i nA leard C a Hatstone Ind Estate Kirkwail
8. ance of the hotplates can be maintained by using a spot of cooking oil rubbed onto the surface of each hotplate after cleaning Alternatively use a proprietary hotplate cleaner such as Collo Electrol Part No 6400 001 This can be ordered from your local Hotpoint Spares Centre see back page Plastic Control Knobs Wipe with a cloth dampened with hot soapy water Stubborn stains may be removed with a cream cleaner carefully applied Operation The Controls The relevant control for each ring is clearly indicated on the control panel Simply turn the knob to the setting required and the indicator light will come on When switching off turn the Control to the O Off position The Hob has four hotplates two of which are fast heat These are identified by a red spot The heating areas heat up more quickly than the remaining heating areas Fig 4 To bring items to the boil turn the control to setting 6 initially and then turn to a lower setting within the range 1 6 as required Similarly when frying again turn to setting 6 until the fat is hot and then lower the setting according to your requirements See page 8 Note Never leave hot fat or cooking oil unattended The six setting heating areas will turn in either direction to switch On and are marked 0 6 6 giving maximum power Setting 3 is normally sufficient to maintain a gentle boil further cooking details are explained in the cookin
9. d up causing the container to burst Never store chemicais food stuffs pressurised container in or on the appliance or in cabinets immediately above or next to the appliance Never place flammable or plastic items on or near the hob Never fill a deep fat frying pan more than 1 3 full of oil or use a lid DO NOT LEAVE UNATTENDED WHILE COOKING Never use the appliance as a room heater Never install the appliance next to curtains or other soft furnishings In the event of a chip pan fire or any other pan fire 1 TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH 2 COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH this will smother the flames and extinguish the fire 3 LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT Injuries are often caused by picking up a hot pan and rushing outside with it NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan over Never use water to extinguish oil or fat fires if Your Hob won t work don t panic Just quickly check these points before calling a Hotpoint engineer 1 Check that the mains supply has been switched on 2 If the hotplate is not giving the amount of heat you require check that you are using the correct setting see page 8 and the correct pan see page 9 If it still won t work Ring 0541 500500 in the UK For Eire Channel Isles Isle of Man Shetland Orkney and Western Is
10. d in our refrigeration and freezer products up to 250 during the first year subject to verification by one of our engineers e After the first year we will charge for our Engineer s time and labour We do however operate a range of Service Plans see opposite which for an annual payment enables you to cover any repair costs which may be necessary e All our service repairs are guaranteed for twelve months in respect of our labour and any parts fitted e The appliance must be used in the United Kingdom and must not be tampered with or taken apart by anyone other than our own Service Engineers e You may however buy parts which can be safely fitted without specialist knowledge or equipment The correct fitting of such parts provided they are genuine Hotpoint spares will not affect your Guarantee Parts are available from our Hotpoint Spares Centres see back page e Our guarantee does not cover the cost of any repair or loss of food in refrigeration products due to power failure accidents or misuse Nor does it cover the cost of any visits to advise you on the use of your appliance Please read thoroughly the instruction book supplied with this appliance e if at any time during the Guarantee period we are unable to repair your appliance we will refund any repair costs paid to us in the previous twelve months We will also offer you a new appliance at a reduced charge instead of a repair Our Guarantee is in addition
11. fat unattended during the heating or cooking period 4 Never try to fry too much food at a time especially frozen food This only lowers the temperature of the oil or fat too much resulting in greasy food 5 Always dry food thoroughly before frying and lower it slowly into the hot oil or fat Frozen foods in particular will cause frothing and spitting if added to quickly 6 Never heat fat or fry with a lid on the pan 7 Keep the outside of the pan clean and free from streaks of oil or fat Hotplates General Information Notes PANS SHOULD BE Je Not concave bowed in de Not convex bowed out Je Not rimmed De Not deeply ridged Ce But essentially Flat Use good quality flat based cookware on all electric heat sources Always ensure pans have clean dry bases before use Ensure pan bases match size of heating area Remember good quality pans retain heat well so generally only a low or medium heat is necessary Ensure pan handles are positioned safely and away from heat sources Always lift pans never drag Always use pan lids except when frying Deal with spillage s immediately but with care Use gauze metal pan diffusers asbestos mats and stands e g Wok stands they can cause overheating Use utensils with skirts or rims e g buckets and some kettles Use badly dented or distorted pans Leave an element switched on w
12. g chart illustrated on page 8 Loading 1 x 180mm heating area is 2kW Fast Heat 1 x 180mm heating area is 1 5kW 1 x 145mm heating area is 1 5kW Fast Heat 1x 145mm heating area is 1 0kW Hotplates General Information Notes Note Control Settings Guide Under no circumstances should the hob be This table is provided only as a guide used with aluminium foil in contact with the settings also depend on the type of pan hob surface used and the quality of food Use of Hotplate The controls set the hotplates at six pre set power levels Each control can be used to select one of six temperature settings from a minimum at position 1 to a maximum at position 6 Type of food To melt butter chocolate etc To heat food gently To keep small amounts of water simmering To heat sauces containing egg yolks and butter To simmer stews meat fish vegetables fruit To heat solid and liquid foods Keep water boiling Thaw frozen vegetables Make 2 3 egg omelettes To cook foods just above simmering To maintain rolling boil for preserve making To seal meat and fry fish Frying potatoes Bringing water to the boil Deep fat frying Dissolve sugar for preserve making Knob Position Safety requirements for deep fat frying 1 Use a deep pan large enough to completely cover the appropriate heating area 2 Never fill the pan more than one third full of oil 3 Never leave oil or
13. hen not cooking Cook food directly on a heat source Drag or slide utensils Place large preserving pans or fish kettles across two hotplates
14. ing Before cleaning switch the hob off at the Cooker Isolating Switch To minimise cleaning always Avoid spills whenever possible If a spillage does occur wipe it up immediately so that it does not become burnt on Care must be ee as the hob and hotplates will be ot Cleaning Stainless Steel or Enamel Parts and the Control Panel Wipe these over with a damp soapy cloth followed by a clean damp cloth and drying with a soft cloth but remember that some permanent discoloration may occur due to the high temperatures Stubborn stains can be removed with a cream paste or liquid cleaner or by gently rubbing with liberally soaped very fine steel wool pads eg Brillo Ajax etc Check that the cleaning agent used is approved by the Vitreous Enamel Development Council DO NOT use scouring pads or abrasive powder as these will scratch the surface 10 Sealed Hotplates The cleaning of sealed hotplates should be done when they are cold using a soap filled pad following the grain of the hotplate This will ensure that any stubborn burnt on spillages are removed Wipe over with a damp clean cloth making sure that all the cleaner has been removed Finally turn on the control knob to warm the hotplate for a few minutes then smear with a little cooking oil to provide a protective coating DO NOT use any cleaner which contains bleach Ensure that the hotplates are dried well with a clean cloth after cleaning The appear
15. les see back cover When you contact us we will want to know the following 1 Your name address and post code 2 Your telephone number 3 Clear and concise details of the fault 4 The model number of your machine 5 The date of purchase Enter the date here TORT RE PEP PTR OP eee ee eee eee ee 6 If you have taken out a Hotpoint Service Cover Plan Please make sure that you have all these details ready before making your call Spare Parts Please remember your new appliance is a complex piece of equipment DIY repairs or unqualified and untrained service people may put you in danger could damage the appliance and might mean you lose cover under Hotpoint s Parts Guarantee If you do experience a problem with the appliance don t take risks call in Hotpoint s own Service Engineer The address and telephone number of your nearest Hotpoint Service Office is in your local telephone directory Our spare parts are designed exclusively to fit only Hotpoint appliances Do not use them for any other purpose as you may create a safety hazard Thinking of buying another Hotpoint appliance INFORMATION HOTLINE For all you need to know about HOTPOINT Washing Machines Dryers Refrigeration Dishwashers 3 y BEFORE YOU BUY RING 0541 50 60 70 Mon to Fri Bam to 8pm Sat amp Sun 10am to Spm PLIS 4 VYTITITITIITIFALTILTTTLTATLASAL TATE 14 Care and Clean
16. onnecting or installing the hob the electricity supply must be turned OFF The wall at the back of the hob must be covered with a heat resistant surface eg ceramic tiles The edge of the hob must be a minimum of 80mm away from a tall unit or wall A drawer panel or shelf must be fitted beneath the hob with a gap of at least 20mm Weight of the hob unit is 12 5kg 27 51b Dimensional Requirements Thickness overall 30 min 50 min Worktop thickness should be 30 40min All dimensions are shown in millimetres Fig 1 Important The hob and unit in which it is installed must be both stable and level If the hob is installed above an oven the oven may need to be lowered from its normal position as follows For worktop thickness 30mm lower the oven by 30mm For worktop thickness 40mm lower the oven by 20mm Electrical connection To connect the power cable to the Hob remove the cover from the underside of the Hob Pass the cable through the cable clamp and connect to the appropriate terminals provided Tighten the screws on the cable clamp and replace the hob cover before fitting the Hob into the worktop Installing the Hob into the Worktop The hob can be installed either in the middle of two adjacent cabinets or located in a corner with one adjacent cabinet The hob should be installed to provide Class Y protection against risk of fire This specifies the minimum distance from walls as shown in Fig
17. u that it will be impossible to move appliances without risk of damage he will only proceed with your approval that no liability is accepted amp For Your Safety When used properly your Hotpoint appliance is completely safe but as with any electrical product there are certain precautions that must be observed PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE Always Always make sure you understand the controls prior to using the appliance Always keep children away from the hob as the surfaces will get extremely hot during and after use Always make sure all controls are turned off when you have finished cooking and when not in use Always place pans centrally over the hotplate making sure handles are kept away from the edge of the hob and cannot become heated by other hotplate pans Always turn off the electricity supply at the wall switch before cleaning and allow the appliance to cool Always refer servicing to a qualified appliance service engineer For Your Safety Never Safety Advice Never leave children unsupervised where a cooking appliance is installed as all surfaces will be hot during and after its use Never allow anyone to sit or stand on any part of the appliance Never store items above the appliance that children may attempt to reach Never leave anything on the hob surface when unattended and not in use Never heat up unopened food containers as pressure can buil
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