Hoover WindTunnel User's Manual
Contents
1. Cleaner description The assembled cleaner will look like the drawing Handle Self propel button ON OFF switch Hose Tool cover Powered hand tool Final filter door Handle release lever step on lever to lower handle to operating or low positions 9 Edge groomers 10 Furniture guard helps prevent cleaner from marking furniture 11 Automatic brush roll indicator shows when brush roll is rotating or stopped 12 Brush roll control SNOW for cleaning with brush roll ON or to Hard for cleaning with brush roll OFF slide control to Carpet 13 Carpet height control slide knob to correct setting for height of carpet being cleaned 14 Headlight 15 Dirt FINDER display 16 Embedded Dirt FINDER sensitivity switch 17 Check bag indicator 18 Bag door 19 Cord hooks wrap cord around hooks for storage The top hook can be rotated right or left for easy cord release 20 Carrying handle 21 Wands 22 Dusting brush 23 Furniture nozzle 24 Crevice tool Operate cleaner only at voltage specified on data plate on This cleaner is intended for household use bottom of cleaner Self propel feature Transporting cleaner This feature allows you to control how To move your cleaner from room to quickly the cleaner moves room put handle in upright position tilt Note The self propel feature oper cleaner back on rear wheels and push2. Self Propelled WindTunnel with Powered Hand Tool by HOOVER POLL Pare WARRANTY See Copy Where Product Sold ASAA AAAA SAANA AY A AAA WAU ALRLARLARASARL ERT AHUA This WindTunnel vacuum cleaner takes HOOVER Type Y Allergen Filtration filter bags This product was designed for easy Assembly See page 3 Owner s Manuali Review this manual before ENGLISH gt pp 4 14 Operating cleaner ESPANOL pag 15 22 FRAN AIS p 23 30 Fill in and retain The model and serial number are located on the back of the handle as shown For your personal records please enter the COMPLETE model and serial number in the spaces provided and retain this information Your cleaner is model and has serial number HOOVER CLEANER e It is suggested that you attach your sales receipt to this owner s manual ee oe ok cece Verification of date of purchase may be required for warranty service of your BELT 38528 033 HOOVER product i Bema 0 Helter one ONLY Ge Be sure to fill out and return the product registration card included with PARA veo woouneno soamente US T a No ji LR 100042 your cleaner Tide USA Hice ar EUA Frotgue au E U Important Safeguards When using an electrical appliance always follow basic precautions including the following READ ALL INSTRUCTIONS BEF
3. feature is ready the red light will come on when the cleaner is first turned on After a few seconds the red light will go off and the green light will come on Cleaning may then begin The green light will remain on through out cleaning except when the detector senses that a larger amount of dirt is being picked up then the red light will come on Fig 2 7 continued When the red light is on you should take additional cleaning strokes in the area until it changes to green eThe red light may seldom come on during cleaning This means that your cleaner is picking up primarily fine sur face dust and lint which the system may not detect or that the carpet is general ly clean To increase the feature s sen sitivity to dirt set the switch B to the Hi position At other times the red light may stay on for a considerable amount of time This means that the carpet contains a high level of dirt which is being removed by the cleaner To decrease the feature s sensitivity to dirt set the switch to the Reg Regular position Carpet height adjustment When it is necessary to raise and lower the front of the cleaner for various car pet pile heights slide the carpet height control C to the desired setting For maximum cleaning performance the following carpet height settings are recommended e Low setting for all types of carpet e Higher settings for very deep pile carpet where easier p
4. groomers ask for HOOVER part No 39511004 A PS 0 EL 0 i 12 Replacing edge groomers Disconnect cleaner from electrical outlet Warning Brush roll can start sud denly Unplug cleaner when it is turned over Remove bottom plate as described in Fig 3 9 Lift off both old edge groomers and slide new edge groomers into position as shown Reposition bottom plate and secure with 4 Phillips head screws Fig 3 14 Lubrication The motor is equipped with bearings that contain sufficient lubrication for the life of the motor The addition of lubricant could cause damage Therefore do not add lubricant to motor bearings The agitator is equipped with two ball bearings that should be lubricated peri odically by a Hoover Factory Service Center or an Authorized Hoover Warranty Service Dealer Depot Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating When the thermal protector activates the cleaner will stop running If this happens proceed as follows 1 Turn the cleaner OFF and discon nect it from the electrical outlet 2 Check secondary and final filters for dirt accumulation 3 Refer to Clearing blockages sec tion 4 When cleaner is unplugged and the motor cools for 30 minutes the thermal protector automatically resets and cleaning may continue If the thermal protector continues to activate after following the abo
5. ORE USING THIS APPLIANCE E arn i ng To reduce the risk of fire electric shock or injury Do not use outdoorsor on wet surfaces Close supervision is necessary when any appliance is used by or near children fe not allow vacuum cleaner to be used as a toy or to run unattended at any ime Keep hair loose Sona fingers feet and all parts of body away from openings rotating agitator and other moving parts Do not operate cleaner in bare feet or when wearing open toe shoes or sandals Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to pick up flammable or combustible liquids such as gasoline or fine wood sandings or use in areas where they may be present Avoid picking up hard sharp objects with the cleaner They may damage the cleaner and the bag Always turn off this appliance before connecting or disconnecting hose Do not use without dust bag or filters in place Change bag frequently when picking up very fine materials such as powder Use extra care when cleaning on stairs Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair or anything that may reduce air flow Do not pull or carry by cord use cord as a handle close door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Always disconnect cord from electrical outlet before se
6. The indicator I will begin to show red as the filter bag fills with dirt There are three conditions that will cause the indicator to become completely red 1 If the bag is full change the bag 2 If very fine materials have been picked up clogging the bag pores change the bag 3 If there is a blockage at the front of the cleaner in the hose tools or at the bag opening remove the blockage see Clearing blockages section Changing filter bag Disconnect cleaner from electrical outlet Removing bag door To change filter bag grasp top of bag door and pull door forward Remove door Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure contin ued cleaning effectiveness Filter bag When to replace Check filter bag from time to time Change the filter bag when dirt reaches the dotted line If more dirt than this accumulates your cleaner will not oper ate effectively Note All new carpet has loose fibers which can fill the bag quickly while vacuuming This type of debris does not activate the Check Bag indicator available on some models So if you are using the cleaner on new carpet be sure to change the fil ter bag often even if you have a Check Bag indicator and it does not show red CAUTION Very fine materials such as face powder cornstarch fireplace ashes or fireplace soot may seal the filter bag and may cause i
7. aner from electrical outlet Using a Phillips screwdriver remove the two screws as shown and lift off lens Continued _ 9 Removing belt Flat belt B operates the self propel fea ture and indirectly drives the brush roll Remove used belt B from large pulley C and discard Belt replacement The belts are located under the bottom plate of the cleaner and should be checked from time to time to be sure they are in good condition The flat wide belt is described below the other is described under Brush roll replacement When to replace Disconnect cleaner from electrical outlet Warning Brush roll can start _ suddenly Unplug cleaner when it is turned over To check the flat belt remove bottom plate as shown in Fig 3 9 Replace belt if it is stretched cut or broken What to buy To assure effective operation use only genuine HOOVER belts with your clean er When purchasing a new belt ask for Flat belt HOOVER part No 38528035 Positioning back of belt With lettering on outside of belt slide new belt over motor shaft D Replacing flat belt Removing bottom plate Disconnect cleaner from electrical outlet Warning Brush roll can start _ suddenly Unplug cleaner when it is turned over Place handle in low position and turn cleaner over so bottom side is up Remove the 4 screws as shown with a Phillips screw driver Lift o
8. ates only when the cleaner switch forward and the self propel button are both ON This plug will fit in a polarized outlet only To move forward push handle for one way If the plug does not fit fully in ward and guide cleaner away from you the outlet reverse the plug If it still does To move backward gently pull handle not fit contact a qualified electrician to back and guide the cleaner toward you install the proper outlet Do not change the plug in any way Guide cleaner carefully at first until you have adjusted to the ease of operation For increased control in tight places e g around and under furniture non carpeted floors slide the self propel button to OFF to deactivate the feature Continued 5 Carrying cleaner The cleaner can be moved by using the carrying handle located on the back of the cleaner Handle positions The handle of your cleaner has three positions upright for storage and when using cleaning tools operating posi tion for general operation on carpet and floors low for reaching under low furniture Step on handle release lever to lower handle Embedded Dirt FINDER feature With red and green lights A the Dirt FINDER system alerts the user to areas of carpet that may need more cleaning attention It is able to sense when larger amounts of dirt particles especially embedded dirt are removed To let you know that the Dirt FINDER
9. down slide end plates C of brush roll into slots E on tool Powered hand tool Belt replacement The powered hand tool belt is designed to last a long time and is not normally replaced However if the belt is crack ed gouged or broken it should be replaced The belt can be seen through the top of the nozzle or by removing the bottom plate and belt guard Figs 3 19 and 3 20 7 Replace belt guard B making sure not to pinch brush bristles in guard Turn agitator making sure it rotates freely Replace and tighten screws Replacing belt When replacing belt ask for HOOVER part No 38528037 1 Remove bottom plate belt guard and brush roll as described in Figs 3 19 through 3 21 2 Grasp turbine E and pull firmly to remove 3 Remove belt from turbine pulley F Replace with new belt 8 To replace bottom plate A insert the four tabs on edge of bottom plate into slots on front of tool Pivot bottom plate down and snap closed 4 With flat sides of turbine retainers G pointing down slide retainers into grooves H in tool housing and snap into place 5 Replace brush roll belt guard and bottom plate as described in Figs 3 21 through 3 24 Edge groomer replacement When to replace The edge groomers located on both sides of the front of the cleaner should be replaced when they no longer extend past the surface of the bottom plate What to buy When purchasing edge
10. er Authorized Warranty Service Dealers Depots For an automated referral of autho rized service outlets in the U S A phone 1 800 944 9200 OR visit The Hoover Company on line at www hoover com This warranty does not cover pick up delivery or house calls however if you mail your appliance to a Hoover Factory Service Center for warranty service transportation will be paid one way While this warranty gives you specific legal rights you may also have other rights which vary from state to state If further assistance is needed or if there are questions concerning this war ranty or the availability of warranty ser vice outlets write or phone the Consumer Response Center The Hoover Company 101 East Maple St North Canton Ohio 44720 Phone 1 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 1 800 263 6376
11. ff bottom plate A Positioning front of belt Place other end of belt over large pulley C while rolling the pulley in direction shown Replacing bottom plate Reposition bottom plate and 4 Phillips head screws Tighten screws securely Brush roll replacement When to replace Disconnect cleaner from electrical outlet Warning Brush roll can start suddenly Unplug cleaner when it is turned over When brush roll brushes are worn it should be replaced To check condition of brushes move the edge of a card across bottom plate while turning brush roll To maintain cleaning effectiveness replace brush roll if brushes do not touch card What to buy When purchasing a new brush roll ask for HOOVER part No 48414069 Replacing brush roll Removing brush roll Slide Brush Roll Control Fig 2 9 to Hard OFF position Turn cleaner over and remove bottom plate Fig 3 9 Lift up brush roll and slide V belt D off brush roll Inspecting V belt The V belt is designed to last for a long time and is not normally replaced However if V belt is cracked gouged or broken now is a good time to replace it as follows Slide flat belt off large pulley as shown in Fig 3 10 To remove V belt slide back of belt over pulley C Then firmly pull on belt and snap it out Discard used belt Replace with HOOVER part No 38528034 To install new belt wit
12. h lettering on out side of belt slide back of belt over pulley and pull front of belt toward groove E next to pulley Belt will pop into place Positioning belt on brush roll Before positioning belt onto brush roll check for debris accumulation as described in Fig 4 2 Insert brush roll through belt and posi tion belt in groove F on brush roll Powered hand tool Agitator brush roll replacement When agitator brush roll brushes are worn the brush roll should be replaced Ask for HOOVER part No 48414088 How to replace 1 Remove tool from hose and turn it so bottom faces up Press the latches on either side of tool and remove bottom plate A Installing brush roll Grasp brush roll and fit it into position by first sliding end opposite the belt into the rectangular slot G on side of clean er Push other side of brush roll H into place Belt may fit loosely when proper ly installed Reposition flat belt and bottom plate Figs 3 12 and 3 13 2 Unscrew the two Phillips screws and remove belt guard B 3 Remove agitator including end plates C and discard 4 Inspect belt to ensure that it is in good condition If belt is cracked gouged or broken replace it see follow ing section 5 Insert brush roll through belt and posi tion belt over gear teeth D on brush roll Continued _ 11 6 With curved ends
13. hose tube A To use hose lift hose end as shown Stair Cleaning Use the hose and powered hand tool or furniture nozzle for stair cleaning CAUTION To prevent the cleaner from falling always place it at the bot tom of the stairs With handle in upright position clean from bottom to top Edge cleaning Special edge groomers are provided on both sides of the front of the cleaner to remove dirt in carpet near base boards and furniture Guide either side parallel to the edge of carpet or furniture Attach wand and tools Attach any tool or wand to the hose B by pushing it firmly into hose Attach second wand or tool to wand C by pushing it firmly onto the wand Twist wand or tool slightly to tighten or loosen the connection Continued gt 7 Where to buy Filter bags may be purchased from Authorized Hoover Dealers Depot Leading Retailers from Hoover Factory Service Centers or through The Hoover Company on line at www hoover com What to buy To assure cleaning effectiveness use only Genuine HOOVER Allergen Filtration Type Y disposable filter bags It is imperative that you use only gen uine HOOVER filter bags made by The Hoover Company to assure your clean er operates at peak performance HOOVER bags can be identified by these trademarks SUSAR AAS ESSE VE VES AN SE NEY TUTTO AAA O Check bag indicator some models only
14. ig 3 9 and brush roll Fig 3 15 Look into opening F in channnels G and around liner H and remove any accumulated debris If blockage occurs during powered hand tool use 1 Disconnect powered hand tool from hose Remove bottom plate belt guard and turbine as described in Figs 3 19 3 20 and 3 27 Remove any blockage from turbine channel D Replace belt turbine brush roll belt guard and bottom plate 14 Full Two Year Warranty Domestic Use Your HOOVER appliance is warranted in normal household use in accordance with the Owner s Manual against original defects in material and workmanship for a period of two full years from date of purchase This warranty provides at no cost to you all labor and parts to place this appliance in correct operating con dition during the warranted period This warranty applies when the appliance is purchased in the United States including its territories and possessions or in Canada or from a U S Military Exchange Appliances purchased else where are covered by a limited two year warranty which covers the cost of parts only This warranty does not apply if the appliance is used in a commercial or rental application Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets Proof of purchase will be required before service is rendered 1 Hoover Factory Service Centers 2 Hoov
15. le Solution Brush roll in OFF position Move brush roll control to ON position carpet Flat belt broken or worn Replace belt Problem Powered hand tool brush roll won t turn Possible Cause Possible Solution Too much pressure being applied to tool Continue using tool applying light pressure Blockage in turbine channel Remove blockage Broken or worn belt Replace belt Low cleaner suction Check items under Cleaner suction low Clearing blockages Disconnect cleaner from electri cal outlet Warning Brush roll can start suddenly Unplug cleaner when it is turned over Low suction or pick up may be due to a blockage in the system Refer to the following steps to check for blockages continuing with each step until the blockage is found 1 Check fullness of filter bag change if needed Checking airflow path 2 Plug cleaner in and turn ON Check for suction at end of hose A a If there is suction continue with step 3 b If there is no suction check for blockage in hose and dirt tube as follows 1 Disconnect hose from dirt duct C by reversing procedure for Attach hose on p 4 Figs 1 5 and 1 6 2 Clear out hose 3 Look into C and remove blockage 3 Check connection at hose tube B remove any blockage 4 Turn cleaner OFF and unplug Continued m 13 Checking under bottom plate 5 Remove bottom plate F
16. lters iesise rensei reeur eaer oror us sner oras erea narua terasi 9 UD PIC AthOM Serni 12 Replacing Belts sssssssssseeereeeeneeeeeeneees 10 11 Replacing Power Hand Tool Belt ssssssssssssenees 12 Replacing Brush Roll sssssssssssassssssenseesees 10 11 Replacing Power Hand Tool Agitator Brush Roll 11 12 Replacing Edge Groomers sssssssssssssssssssecsesiees 12 Replacing Filter Bag ccssssssseeeseeeeeneeeneess 8 Replacing Headlight s sssssssssssserssssesssersesesees 9 10 Thermal Protector issnsninannnannn naas 12 Trouble SWOOGHING a ee a namera aaa saer a Saans eesis tehin 13 Clearing BloCKaQe S ssssssssssssssssssssssnssssessansansanens 13 14 Warranty csscssssssssssnsnsnsnsnsnsusneusueueueueueueueueueueueuaueueuauauauauauauanan 14 1 Assembling cleaner This cleaner was inspected and packaged carefully before being shipped from the factory If you should happen to need assistance during assembly or operation call 1 600 944 9200 for an automated referral of authorized service outlet locations U S only or 1 330 499 9499 to speak with a representative in our Consumer Response Center or Visit us online at www hoover com to find the service outlet nearest you click on the Service button Carton contents Remove all parts from carton and identify each item shown Make sure all parts are located before disposing of packi
17. ng A Handle screws in bag with owner s manual B Hose cleaning tools and wands cC Handle D Cleaner Powered Hand Tool packed in storage area Continued gt 3 Slide handle into back of cleaner Remove switch lock B above ON OFF switch C on front of handle by Push screws into holes on back of pulling it straight out Dispose of handle Looking at the back of the cleaner i a lock make sure switch A is in the OFF Using a Phillips screw driver tighten If switch lock has come off during pesthon Seieys Securely assembly make sure switch is in OFF position down before plug ging cord into electrical outlet Remove label D from self propel button STEP II Attach hose NOTE Hose must be connected as shown for all operations eZ 9 AZ eat LA ABD Align end of hose with projection E Slide hose into F and twist hose to Position hose over rack and into over slots F in dirt duct on back of lock it into place hose tube G handle STEP Ill Position tools Place smaller diameter end of wand Snap dusting brush H crevice tool Open tool cover into bottom of rack Snap wand into I and furniture nozzle J into stor The powered hand tool is shipped in clip at the top Repeat with other age area on back of cleaner a plastic bag for protection wand Remove tool from storage area and discard bag Reposition tool and close tool cover
18. ou want to replace this filter ask for HOOVER part No 38765019 check for debris accumulation in the channels next to the brush roll when you check the filters Removing this debris will help maintain you cleaners excellent pick up and suction Remove debris as follows Disconnect cleaner from electrical outlet Check for debris accumulation by removing bottom plate Fig 3 9 and looking in the channels next to the brush roll Fig 3 18 Remove any accumulation Reposition bottom plate Fig 3 13 Secondary and final filters Replacing final filter The final filter assists in the filtration process to return clean air to the room The pleated filter will become dirty and needs to be replaced about once a year to maintain efficient filtration The 3 layer filter some models can be washed in the same manner as the secondary filter and reused To remove final filter first open the door on the side of the cleaner Fig 3 6 Grasp filter B and pull it straight out Reposition new filter by reversing this procedure The final filter can be replaced with any of the following filters 3 layer washable HOOVER part No 40110006 HEPA filter HOOVER part No 43613022 Do not operate cleaner without both the secondary and final filter in place Headlight replace men What to buy This cleaner uses a 12 volt wedge base type 912 bulb Hoover part No 27313101 Removing lens Disconnect cle
19. rvicing the cleaner Unplug cleaner when not in use Turn off all controls before unplugging Do not unplug by pulling on cord To unplug grasp the plug not the cord Never handle plug or appliance with wet hands The use of an extension cord is not recommended Do not use with damaged cord or plug If appliance is not working as it should has been dropped mene left outdoors or dropped into water take it to a Depot Factory Service Center or Authorized Hoover Warranty Service Dealer Use vacuum cleaner only for its intended use as described in the instructions nes only attachments recommended by The Hoover Company others may cause azaras UL Pe Save these instructions 2 1998 The Hoover Company www hoover com Assembling Cleaner sssssssssssssssssssssesesessseseessenessseneeeneneees 3 4 Carton COntents veasecossscecoccessesesreccnseeseocosersesecconserstecovanestaee 3 How To Use Cleaner Descriptions sisisi irtaantui iati arotan 5 Cleaning TOOS sssessenernesernenunneonnnenunnennnnennnnennnnennnnennnnennnne 7 6 Embedded Dirt FINDER Feature sssssssssssssssssssssssesses 6 Upright Cleaner sssssssssuosusuonununnnnunnnnununnunnnnunnnnununnunnnnnnann 5 7 Self Propel Feature iieri seniri snieni 5 Important SafeguardS eess eenreesnreennrnnsnnennnnnnnnnnnnnnnnnnnnnnnn 2 Maintenance Authorized Service ss ssssssssssensrenusennnnnunnnuunnnnnnunnnnnnnnnnnnnnnnns 13 Cleaning Fi
20. sting ASTM Test F608 Other performance factors include Hose Power ASTM Test F558 Surface Litter Cleaning Hard Floor Cleaning Edge Cleaning Cleaning Width and Air Filtration 4 Trouble shooting If a minor problem occurs it usually can be solved quite easily when the cause is found by using the checklist below Problem Cleaner won t run Possible Cause Possible Solution Not firmly plugged in Plug unit in firm y No voltage in wall plug Check fuse or breaker Blown fuse or tripped breaker Replace fuse or reset breaker Thermal protector activated Allow cleaner to cool for 30 minutes this will reset the thermal protector Problem Cleaner tools won t pick up Possible Cause Possible Solution Broken or worn belt s Replace belt s Brush roll worn Replace brush roll Filter bag full Change filter bag Incorrect carpet height setting Move carpet height control to lower setting Blockage in air flow passage Clear blockage see Clearing block ages section Problem Cleaner hard to push Possible Cause Possible Solution Incorrect carpet height setting Move carpet height control to a higher setting Problem Cleaner won t self propel Possible Cause Possible Solution Flat belt broken or worn Replace belt Self propel button in OFF position Slide button to ON Problem Brush roll not turning Possible Cause Possib
21. t to burst even though it is only partially full of dirt When cleaner is used to remove material of this nature change filter bag often Removing and installing filter bag Grasp filter bag collar A and pull collar from tube B Note Do not clean out old filter bag and reuse Discard used filter bag Hold new filter bag as shown Align open ing in filter bag with B Push A firmly onto B Tuck in filter bag Replacing bag door Reposition bag door by placing tab on bottom of door into opening C Press top of door to snap securely shut z A zs EZA T z z A z5 z zZ z Z z z2 E Z Bi Z How to reattach filter door The filter door is designed with a break away feature which allows it to snap free if it is pushed open too far To reattach align hinges C of cover with slots on sides of filter area Press door back into place Check brush roll chan nels up so well we strongly recommend you Because your WindTunnel cleaner picks A Cleaning secondary filter Disconnect cleaner from electrical outlet The secondary filter A located behind the grill in the bottom of bag compartment protects the motor from dirt particles If filter becomes dirty pull off grill and lift out filter Hand wash filter in cold water with mild detergent then air dry Reposition dry filter and grill Should y
22. ushing effort is desired while maintaining good clean ing performance Note If the cleaner is difficult to push slide control to the next higher setting BRUSH ROLL ON OFF CARPET HARD g P v y Brush roll control Note When handle is in upright posi tion brush roll is automatically OFF Move the brush roll control only when the handle is in the upright position Slide control to Carpet to turn brush roll ON for cleaning carpet or rugs Slide control to Hard to turn brush roll OFF when cleaning bare floors AUTOMATIC BRUSH ROLL l Automatic brush roll indicator When red is in the OFF window brush roll is STOPPED When red is in the ON window brush roll is ROTATING Cleaning lightweight flexible rugs Stand on one end ot rug and move cleaner toward other end or edge Before reaching edge push down on handle This will lift up the front of clean er as shown and will prevent rug from clinging to cleaner Continue to lift front of cleaner so that when you have reached the edge it is completely off the rug Move cleaner back to start again lower front of cleaner and use only forward strokes Cleaning tools When using cleaning tools cleaner handle should be in the upright posi tion to activate the automatic brush roll OFF and for convenience in mov ing the cleaner from one area to another Turn cleaner OFF before disconnect ing and connecting hose to
23. ve steps your cleaner may need servicing see Service section Service To obtain approved HOOVER service and genuine HOOVER parts locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot by e checking the Yellow Pages under Vacuum Cleaners Household OR checking the list of Factory Service Centers provided with this cleaner OR Calling I 800 944 9200 for an automated referral of authorized service outlet locations U S only OR e checking the Service section of The Hoover Company on line at www hoover com Do not send your cleaner to The Hoover Company in North Canton for service this will only result in delay If further assistance is needed contact The Hoover Company Consumer Response Center North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 800 263 6376 Always identify your cleaner by the complete model number when request ing information or ordering parts The model number appears on the back of the handle Hoover Cleaning Performance This Hoover Cleaning Performance System is for comparing the relative pro gressive performance of Hoover uprights only and not for comparison with any other brands The majority of this rating is based upon the American Society for Testing and Materials ASTM Carpet Cleaning Effectiveness Te
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