Henny Penny 690 User's Manual
Contents
1. E 20G persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20H persists call Henny Penny s Service Department 4 32. Y PENNY Model 690 Global Foodervice Solutions 4 1 TROUBLESHOOTING GUIDE Problem Cause Correction Power switch on but fryer e Open circuit e Plug fryer in completely inoperative e Check breaker or fuse at wall Pressure not exhausting at e Solenoid or exhaust line clogged Turn off and allow fryer to cool to end of Cook Cycle release the pressure in frypot have all lines solenoid and exhaust tank cleaned Operating pressure too high e Deadweight clogged e Turn off and allow fryer to cool to release the pressure in frypot clean deadweight see Preventive Mainte nance Section A DANGER DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS SEVERE INJURIES AND BURNS WILL RESULT IMMEDIATELY PLACE THE POWER PUMP SWITCH IN THE OFF POSITION WHICH RELEASES THE PRESSURE BY ALLOW ING THE UNIT TO COOL DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH PRESSURE HAS BEEN FOUND AND CORRECTED Pressure does not build e Not enough product in frypot e Place full capacity product in frypot when using fresh shortening Metal shipping spacer not e Remove shipping spacer see Unpacking removed from deadweight Instructions Section Pressure not programmed e Check programming Lid gasket leaking e Reverse or replace lid gasket Shortening not heating Gas valve knob turned to the e Make sure gas control valve knob is OFF position turned to the ON position Drain valve open e Close drain valve High temperature limit t
3. g overheating Turn switch to OFF position then back to ON if display shows E 5 the heating circuits and temperature probe should be checked once the unit cools down the controls should return to normal 1f E 5 persists have control panel replaced Temperature probe failure Turn switch to OFF position then back to ON if the display shows E 6 the tempera ture probe should be checked once the probe is repaired or replaced the controls should return to normal if E 6 persists have control panel replaced Programming failure Turn switch to OFF position then back to ON if display shows E 41 the control should be re initialized See Programming Section 1f the error code persists have control panel replaced Pump motor relay failure or Replace relay if contacts are stuck closed wiring problem check wiring on POWER PUMP switch or at wall receptacle L1 and N may be reversed Air pressure switch open clogged Clean dilution box or replace blower if dilution box or faulty blower open necessary have drain switch checked reset drain switch open high limit high limit or have high limit checked 304 Y PENNY Global Foodservice Solution 4 2 ERROR CODES Continued E 10 E 15 6 E 204 9 6 E 20B 99 6 E 200 9 6 E 20D 9 6 E 20E 9 6 E 20F 9 6 E 20G 9 6 E 20H 9 703 Model 690 CE Only Along with the error codes from page 4 2 CE units
4. have the following self diagnostic error codes DISPLAY CAUSE Air pressure switch failure stuck closed Draft fan or air pressure switch failure stuck open Left gas module failure Right module failure Both modules failure Left module no flame sense Right module no flame sense Both modules no flame sense PANEL BOARD CORRECTION Reset the high limit by manually pushing up on the red reset button if the high limit does not reset the high limit must be replaced Close the drain using the drain valve handle if display still shows E 15 have the drain microswitch checked Press the timer button to try the ignition process again and if E 20A persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20B persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20C persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20D persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20E persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if E 20F persists call Henny Penny s Service Department Press the timer button to try the ignition process again and if
5. ripped e Reset high temperature limit see Operating Components Section Foaming or boiling over See Boil Over chart on fryer e Follow Boil Over procedures from and information in this chart manual Shortening not draining Drain valve clogged e Push cleaning rod through open drain valve Filter motor won t run e Motor overheated e Reset motor see Filter Pump Motor Protector Manual Reset Section More detailed troubleshooting information is available in the Technical Manual available at www hennypenny com or 1 800 417 8405 or 1 937 456 8405 703 4 1 Global Foodiervice Solutions 4 2 ERROR CODES In the event of a control system failure the digital display shows an DISPLAY E 4 E 5 6 E 6 9 E 411 E 71 E32 FAN FAIL ERROR CHECK BLOWER CLEAN DILUTIONBOX CALLHENNY PENNY SERVICE 4 2 error message These messages are coded E 4 E 5 E 6 E 32 E 41 and E 71 A constant tone is heard when an error code is displayed and to silence this tone press any of the product buttons CAUSE PANEL BOARD CORRECTION Control board overheating Turn switch to OFF position then turn switch back to ON if display still shows E 4 the board is getting too hot check for signs of overheating behind the control panel once panel cools down the controls should return to normal if E 4 persists have control panel replaced Shortenin
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