Grandstream Networks GXW-400x User's Manual
Contents
1. anastrearn Innovative IP Voice amp Video Analog IP Gateway GXW 400x Quick Installation Guide SW version 1 0 0 17 inn Irinan re iP Grandstream Analog IP Gateway GXW 400x Quick Installation Guide SW version 1 0 0 17 WARNING Please DO NOT power cycle the GXW 400x when LED lights are flashing during system boot up or firmware upgrade You may corrupt firmware images and cause the unit to malfunction WARNING use only the power adapter included in the GXW 400x package Using an alternative power adapter may permanently damage the unit Overview The new GXW 400x series has a compact and quiet design no fans and offers superb audio quality rich feature functionality strong security protection and good manageability It is auto configurable remotely manageable and scalable The GXW 400x features 4 or 8 port FXS interface for analog telephones dual 10M 100Mbps network ports with integrated router PSTN life line in case of power failure and an RS 232 serial port for administration In addition it supports 2 SIP account profiles caller ID for various countries regions T 38 fax 1 or 2 stage dialing flexible dialing plans security protection SIPS TLS comprehensive voice codecs including G 711 a u law G 723 1 G 726 G 728 G 729A B E and iLBC Package Unpack and check all accessories Equipment included in the package e one 12V universal power adapter e one Ethernet cable e one device unit GXW 400x2. steps 1 Under Advanced Settings webpage enter your TFTP or HTTP Server IP address or FQDN next to the Firmware Upgrade Upgrade Server field 2 Select via TFTP or HTTP accordingly 3 Ifyou plan to use Automatic Upgrade set it to Yes otherwise No this will make it check for upgrade every time you reboot E FACTORY RESET The ONLY way to reset default factory settings is to follows these four 4 steps 1 Unplug the Ethernet cable 2 Locate a needle sized hole on the back panel of the gateway unit next to the power connection 3 Inserta pin in this hole and press for about 7 seconds 4 Take out the pin All unit settings are restored to factory settings For any questions please email support grandstream com OR call our technical support at our Brookline or LA offices Grandstream Networks Inc Corporate Headquarters www grandstream com info grandstream com GXW 400x Quick Install Guide p 6 Firmware 1 0 0 17 Updated 11 2006 on gi hee iP Yir www grandstream com info grandstream com 1297 Beacon Street Brookline MA 02446 Tel 1 617 566 9300 Fax 1 617 247 1987 Grandstream Networks Inc is an award winning designer and manufacturer of next generation IP voice amp video products for broadband networks Our products are consistently recognized by industry experts for their innovation affordability and superior value Grandstream s products deliver superb sound and picture quality
3. gs on the web configuration pages are setto the default values A NAT Settings If you plan to keep the gateway within a private network behind a firewall we recommend using STUN Server Here are 3 settings that can be useful in such a scenario 1 STUN Server under Advanced Settings webpage Enter a STUN Server IP or FODN that you may have or look up a free public STUN Server on the internet and enter it on this field If using Public IP keep this field blank 2 Use Random Ports under Advanced Settings webpage This is a tricky setting It really depends on your network settings so set this parameter to Yes or No whichever works If using a Public IP address set this parameter to No www grandstream com info grandstream com GXW 400x Quick Install Guide p 5 Firmware 1 0 0 17 Updated 11 2006 Oa Irmgard e IP Vicar 3 NAT Traversal under the Profile webpages Set this to Yes when gateway is behind firewall on a private network B DTMF Methods Under Profile pages you will find DTMF Settings e DTMF in audio e DTMF via RTP RFC2833 e DTMF via SIP INFO Enable one or more DTMF methods based on your PBX system C Preferred VOCODER Codec The GXW 400x supports a broad range of voice codecs Under Profile webpages you can choose your preferred order of different codecs PCMU or G711u PCMA or G711a G729A B G723 G726 32 ILBC G728 and G729E D FIRMWARE UPGRADE To upgrade your unit firmware follow these
4. ou to connect to build in web server of GXW 400x BS O NP H Y ou can login using either admin or 123 as the password GXW 400x S 1 5 sf FXS Ports PSTN Line LAN WAN Supply Console RJ 45 Ethernet La Ports Power connection CONFIGURATION www grandstream com info grandstream com GXW 400x Quick Install Guide p 4 Firmware 1 0 0 17 Updated 11 2006 G e Aanistean 1 After you login you will see six different tabs Status Basic Settings Advanced Settings Profile 1 Profile 2 and FXS Ports on the top of the screen By clicking on each tab you can open that page for configuration 2 In order to enter your SIP Server SIP Proxy Registrar information click on Profile 1 Enter the IP Address or FQDN of the Server under SIP Server and or Outbound Proxy 3 Now to enter the extensions or account information click on FXS ports As requested you will need to fill in the information for each extension Profilel Profilel Profilel Profilel 4 Once the extensions are configured you are finished Click Update after changing any setting and then Reboot to let the changes take effect 5 After reboot check under Status page whether the extensions are successfully registered You can then start using your Standard Phones connected to ports FXS1 to FXS8 to make calls IMPORTANT Settings The end user must configure the following settings according to the local environment NOTE Most settin
5. rich telephony features and are fully interoperable and compatible with most service providers IP PBXs Softswitches and PBXs Grandstream Networks is headquartered in Brookline MA with offices in Los Angeles Dallas and China For more information please visit www grandstream com Dallas TX 2828 W Parker Rd Ste 102 Plano TX 75075 469 241 0260 www grandstream com Firmware 1 0 0 17 Los Angeles CA 1301 ohn Reed Court City of Industry CA 91745 626 956 0260 info grandstream com Shenzhen China Bldg 1 Industrial Zone Nan Shan Industrial Park Shenzhen China 518057 GXW 400x Quick Install Guide p 7 Updated 11 2006
6. v FXS port www grandstream com info grandstream com GXW 400x Quick Install Guide p 2 Firmware 1 0 0 17 Updated 11 2006 Ga ine ret iP APPLICATION Diagram There are three scenarios where the GXW 400x series can be effectively used to enable any business to leverage the benefits of VoIP and the Internet Scenario One GXW 400x FXS Gateway Configuration PBX Scenario VoIP Anywhere in the world FXS Trunks a PSTN i Analog 4 or 8 Ports amp Lines GXW FXS Series ain Scenario Two GXW 400x FXS Gateway Configuration No PBX Scenario VolP Anywhere in the world PSTN Analog 4 or 8 Ports Lines GXW FXS Series FXS Gateway acts as a virtual office connecting analog lines directly to the gateway irealive EP ndstream www grandstream com info grandstream com GXW 400x Quick Install Guide p 3 Firmware 1 0 0 17 Updated 11 2006 Cann Innova fee iP sca 4 deo Scenario Three GXW 400x amp GXW 410x Scenario maintain toll free calling between locations Branch A Boston MA 6 employees GXW 410x Branch B Denver CO 4 employees GXW 410x can also directly connect to the line side of a ACCESSING THE WEB CONFIGURATION PAGES Connect the Power to the GXW 4008 unit Connectan Ethernet cable between the LAN porton GXW 400x to your PC Your PC will be assigned an IP address like 192 168 2 100 Launch web browser and type http 192 168 2 1 at Address of web browser This will let y
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