GE ZV36 User's Manual
Contents
1. ee Lal AAN Drip Tray Baffle grease filters and drip trays on some models Care and Cleaning Professional Range Hood Some models have reusable metal grease baffles and drip trays The metal baffles channel grease released by foods on the cooktop into the drip trays The baffles also help prevent flaming foods on the cooktop from damaging the inside of the hood ag For this reason the baffles must ALWAYS be in Drip Tray place when the hood is used The grease baffles ae ee and drip trays should be cleaned once a month Drip Tray or as needed Track To clean the grease baffles and drip trays drain and wipe all excess grease with a dry paper towel Soak them and then swish them around in hot water and detergent Don t use ammonia or ammonia products because they will darken the metal Do not use abrasives or oven cleaners Rinse shake and let them dry before replacing They may also be cleaned in an automatic dishwasher To remove Drip Tray Replacement Grasp the baffle knobs and pull them up forward and out Grasp the drip tray and carefully lift it up and out of the hood track To replace the drip trays 1 Place and seat the drip tray into the hood track 2 Slide them left or right until all trays are side by side in place in the track To replace the baff2. Authorized GE Service Location for service In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician s travel costs to your home All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours Should your appliance need service during warranty period or beyond call 800 444 1845 Please have serial number and model number available when calling for service e Service trips to your home to teach you e Improper installation delivery or how to use the product maintenance e Replacement of house fuses or resetting If you have an installation problem contact of circuit breakers your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connecting facilities as described in the Installation Instructions provided with the product e Incidental or consequential damage caused by possible defects with this appliance e Replacement of the filters e Damage to the product caused by accident e Damage caused after delivery fire floods or acts of God e Product not accessible to provide e Failure of the product if it is used for required service other than its intended purpose or used commercially EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited
3. your new Monogram appliance receive the assurance that if you ever need information or assistance from GE we ll be there All you have to do is call toll free Whatever your question about any Monogram major appliance GE Answer Center information service is available to help Your call and your question will be answered promptly and courteously And you can call any time GE Answer Center service is open 24 hours a day 7 days a week OR Visit our Website at ge com A GE consumer service professional will provide expert repair service scheduled at a time that s convenient for you Many GE Consumer Service company operated locations offer you service today or tomorrow or at your convenience 7 00 a m to 7 00 p m weekdays 9 00 a m to 2 00 p m Saturdays Our factory trained technicians know your appliance inside and out so most repairs can be handled in just one visit GE offers free of charge a brochure to assist in planning a barrier free kitchen for persons with limited mobility Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800 T DD GEAC 800 833 4322 to request information or service You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount With a multipl
4. D INCENDIE DE SECOUSSE ELECTRIQUE OU DE BLESSURE CORPORELLE OBSERVEZ LES PRECAUTIONS SUIVANTES A N utilisez cet appareil que de la mani re pr vue par le fabricant Si vous avez des questions appelez le fabricant B Avant de r parer ou de nettoyer votre appareil d branchez le courant au niveau du panneau de service et verrouillez les m canismes de d branchement de service pour viter tout branchement accidentel au courant Si vous ne pouvez pas verrouiller les m canismes de d branchement de service attachez soigneusement un avertissement bien visible comme une tiquette au panneau de service C N utilisez jamais cet appareil avec un m canisme de r glage de la vitesse semi conducteurs D Cet appareil doit tre bien mis la terre ATTENTION UNIQUEMENT USAGE DE VENTILATION GENERALE N UTILISEZ JAMAIS POUR L ECHAPPEMENT DE MATI RES ET DE VAPEURS EXPLOSIVES AVERTISSEMENT POUR R DUIRE LE RISQUE DE BLESSURE CORPORELLE SI DE LA GRAISSE PREND FEU SUR LA SURFACE DE CUISSON DU FOUR SUIVEZ LES INSTRUCTIONS SUIVANTES A ETOUFFEZ LES FLAMMES avec un couvercle qui convient une t le biscuits ou un plateau en m tal puis teignez le br leur FAITES BIEN ATTENTION DE NE PAS VOUS BRULER Si les flammes ne s teignent pas imm diatement SORTEZ ET APPELEZ LES POMPIERS B NE DEPLACEZ JAMAIS UNE CASSEROLLE QUI FLAMBE Vous pouvez vous br ler C N UTILISEZ JAMAIS D EAU en parti
5. Owner s M anual Stainless Steel Professional Range H ood Models ZV 30 ZV 36 ZV 48 Monogram Contents Before using YOUr stainless steel hood Write down the model 7 serial numbers Save time amp money Ifyou need service Consumer Information Important Phone Numbers 11 Model and Serial Numbers 2 Problem Solver 9 10 Product Registration 2 Safety Instructions 3 4 Warranty Back Cover Read this manual carefully It is intended to help you operate and maintain your new professional range hood properly Keep it handy for answers to your questions You ll find them on a label on the hood These numbers are also on the Consumer Product Ownership Registration Card packed separately with your hood Before sending in this card please write these numbers here Before you request service check the Problem Solver in the back of this manual To obtain service see the Consumer Services page in the back of this manual We re proud of our service and want you to be pleased If for some reason you are not happy with the service you receive here are some steps to follow for further help FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem Consumer Information Professional Range Hood Controls and Featur
6. Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office GE Consumers Industrial or your state s Attorney General Appliances General Electric Compan Warrantor General Electric Company Louisville KY 40225 ili Louisville KY 40225 ge com
7. cting means cannot be locked securely fasten a prominent warning device such as a tag to the service panel Remove the filters and locate the blower wire harness connector Is it plugged into its mating connector If no plug the blower motor connector into its mating connector on the top of the hood Switch the power back on Check to see if the fan now works If no check the circuit breaker fuse If it is blown tripped replace reset it Does the blower work now If no call GE for service e Many factors could be the root cause for reduced air flow Installation could be the problem Your hood was designed to meet specific ducting requirements If your duct length exceeds the manufacturer s requirements hood performance will suffer Air flow will also be reduced if the house duct work is too small or there are too many elbows in the system Contact your installer or builder Obstruction in duct work could be the problem Make sure nothing is blocking the vent bird nests or kinks in the duct work Damper blade may not be opening Make sure the tape is removed from the damper blades and that it swings open freely Damper blade on Wall or Roof Cap may not be opening Contact your builder so they can make sure the damper swings open freely Dirty filters baffles Make sure filters and all hood surfaces are kept clean of grease and dirt Check to be sure the filter is clean If replacing t
8. culier de serviette ou de chiffon mouill il se produira une explosion violente de vapeur br lante D N UTILISEZ UN EXTINCTEUR que si 1 Vous avez un extincteur de classe ABC et vous savez comment l utiliser 2 Le feu est r duit et confin l endroit o il a commenc 3 Vous avez d j appel les pompiers 4 Vous combattez les flammes en tournant le dos une sortie Bas sur l ouvrage intitul Kitchen Fire Safety Tips publi par la NFPA AVERTISSEMENT R DUISEZ LE RISQUE D UN FEU DE GRAISSE SUR LA SURFACE DE CUISSON DU FOUR A Ne laissez jamais sans surveillance les unit s de cuisson de surface une temp rature lev e Le bouillonnement occasionne des d bordements fumants et graisseux qui peuvent prendre feu Chauffez feu doux les substances huileuses avec un r glage bas ou moyen B Ne pr parez pas des mets flamb s sur la cuisini re Si vous pr parez des mets flamb s sous la hotte mettez le ventilateur en marche C Nettoyez les m canismes de ventilation fr quemment II ne faut pas permettre une accumulation de graisse sur le ventilateur ou sur le filtre D Utilisez une casserole de bonne taille Utilisez toujours un ustensile de cuisine qui convienne au diam tre de l l ment de cuisson AVERTISSEMENT POUR R DUIRE LE RISQUE D INCENDIE DE SECOUSSE ELECTRIQUE OU DE BLESSURE CORPORELLE OBSERVEZ LES PRECAUTIONS SUIVANTES A Vous devez faire ex cut
9. e panel C Do not use this unit with any solid state speed control device D This unit must be grounded CAUTI O N_ror GENERAL VENTILATING USE ONLY DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS WARNING _ 10 REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE OBSERVE THE FOLLOWING A SMOTHER FLAMES with a close fitting lid cookie sheet or metal tray then turn off the burner BE CAREFUL TO PREVENT BURNS If the flames do not go out immediately EVACUATE AND CALL THE FIRE DEPART MENT B NEVER PICK UP A FLAMING PAN You may be burned C DO NOT USE WATER including wet dishcloths or towels a violent steam explosion will result D Use an extinguisher ONLY if 1 You know you have a Class ABC extinguisher and you already know how to operate it 2 The fire is small and contained in the area where it started 3 The fire department is being called 4 You can fight the fire with your back to an exit Based on Kitchen Firesafety Tips published by NFPA WARNING _ ro REDUCE THE RISK OF A RANGE TOP GREASE FIRE A Never leave surface units unattended at high settings Boilovers cause smoking and greasy spillovers that may ignite H eat oils slowly on low or medium settings B Do not flame foods on the cooktop If you do flame foods under the hood turn the fan on C Clean ventilating fans frequently Grease should not be allowed to accumulate o
10. e year contract you re assured of future service at today s prices Individuals qualified to service their own appliances can have parts or accessories sent directly to their home The GE parts system provides access to over 47 000 parts and all GE Genuine Renewal Parts are fully warranted VISA MasterCard and Discover cards are accepted User maintenance instructions contained in this manual cover procedures intended to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation 11 WHAT IS COVERED WHAT IS NOT COVERED 49 80393 12 05 JR Printed in Italy Warranty YOUR MONOGRAM HOOD WARRANTY Staple sales slip or cancelled check here Proof of original purchase date is needed to obtain service under warranty LIMITED ONE YEAR WARRANTY For one year from date of original purchase we will provide free of charge parts and service labor in your home to repair or replace any part of the hood that fails because of a manufacturing defect This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states H awaii and Washington D C If the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an
11. eal CAUTION Do not keep food on the warming shelf for more than two hours Controls and Features Professional Range Hood Appearance will vary E OFF 2 Appearance will vary CAUTION Plastic containers or plastic wrap will melt if in direct contact with the warming shelf Melted plastic may not be removable and is not covered under your warranty For your safety Pour votre securit Mesh grease filters and drip tray on some models Before servicing or cleaning unit switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally When the service disconnecting means cannot be locked securely fasten a prominent warning device such as a tag to the service panel Some models have 2 metal reusable grease filters and drip tray The metal filters and drip tray trap grease released by foods on the cooktop The filters also help prevent flaming foods on the cooktop from damaging the inside of the hood For this reason the filters must ALWAYS be in place when the hood is used The grease filters and drip tray should be cleaned every 6 months or as needed To clean the drip tray drain and wipe all excess grease with a dry paper towel Wash with hot soapy water Dry with a clean cloth To clean the grease filters soak them and then swish them around in hot water and detergent Don t use ammonia or am
12. easy to install parts These include Lamps lamp bezels filters baffles grease trays knobs utensil rods Owner s Manual and Installation Instructions Call GE service and carefully describe your model number and the part you need The model number is located inside the hood chassis behind the filter baffle The duct cover is not included with the hood It must be purchased as an accessory 6 duct cover for use with a 30 or 36 hood order kit ZX 36DC6 12 duct cover for use with a 30 or 36 hood order kit ZX 36DC12 6 duct cover for use with a 48 hood order kit ZX 48DC6 12 duct cover that works with a 48 hood order kit ZX 48DC12 Call GE Parts See Consumer Service page in this manual for a list of phone numbers We provide a 10 round vertical duct transition This part can be mailed out to the hood installer if it isin some way unusable All other duct transitions elbows etc must be purchased locally We can also mail out many other parts that come with the hood to your installer Call GE Service See Consumer Service page in this manual for a list of phone numbers Ask them to mail the parts only no service call required GE Answer Center 800 626 2000 In Home Repair Service 800 444 1845 For Customers With Special Needs 800 626 2000 Service Contracts 800 626 2224 Parts and Accessories 800 626 2002 Consumer Services With the purchase of
13. er tous les travaux d installation et de c blage lectrique par une personne qualifi e conform ment tousles codes et les normes en vigueur en particulier ceux de construction relatifs aux incendies B Vous devez assez d air pour avoir une bonne combustion et permettre l vacuation des gaz par le conduit de chemin e du mat riel de combustion du carburant afin d viter tout retour d air Suivez les directives du fabricant de mat riel de combustion et les normes de s curit comme celles publi es par la National Fire Protection Association NFPA et l American Society for H eating Refrigeration and Air Conditioning Engineers ASH RAE ainsi que les modalit s des codes locaux C Si vous faites un trou ou une ouverture dans un mur ou un plafond n endommagez pas les fils lectriques et les autres installations cach es de service public D Vous devez toujours alimenter les ventilateurs dans les conduits en air en provenance de l ext rieur AVERTISSEMENT POUR REDUIRE LE RISQUE D INCENDIE N UTILISEZ QUE DES CONDUITS EN METAL e N essayez jamais de remplacer ou de r parer un l ment de votre hotte si le pr sent manuel ne le recommande pas express ment Tout autre entretien doit tre effectu par un technicien qualifi LISEZ ET CONSERVEZ CES INSTRUCTIONS Controls Implement holders Warming Shelf on some models 1 Warming lamps ON OFF switch The warming lamps are controlled by
14. es 5 Care and Cleaning Baffle Grease Filters 7 Drip Trays ascends gated eagaudaas eae 7 Hood Surfaces 8 Light Bulbs 8 Mesh Grease Filters 6 Warming Lamps 8 If you don t understand something or need more help there is a list of toll free consumer service numbers included in the back section of this manual Visit our Website at ge com Model Number Serial Number Use these numbers in any correspondence or service calls concerning your hood It lists causes of minor operating problems that you can correct yourself NEXT if you are still not pleased write all the details including your phone number to Manager Customer Relations GE Appliances Appliance Park Louisville KY 40225 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING SAFETY PRECAUTIONS WARNING 10 REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR INJURY TO PERSONS OBSERVE THE FOLLOWING A Use this unit onlyin the manner intended by the manufacturer If you have questions contact the manufacturer B Before servicing or cleaning unit switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally When the service disconnecting means cannot be locked securely fasten a prominent warning device such as a tag to the servic
15. he filter does not correct the problem call for service Questions Use this problem solver 10 PROBLEM THE HALOGEN HEAT LAMP DOES NOT WORK PART IS MISSING DAMAGED DEFECTIVE DUCT COVER IS MISSING INSTALLATION PART IS MISSING DAMAGED DEFECTIVE The Problem Solver Professional Range Hood POSSIBLE CAUSE e The lamp or socket may be defective or a wire could be disconnected 1 Do some trouble shooting by removing the lamp and place it in the socket of a lamp that does work the heat lamp will fit in the halogen socket for the purpose of checking it Does it work now If no the lamp is defective If your hood is still in warranty call GE service and ask them to mail out a new lamp State clearly whether you need the halogen or the heat lamp Lamps on this product are covered by warranty and are cataloged If the hood is no longer covered by warranty reference the Care and Cleaning section of this manual to see lamp requirements Lamps can be purchased at home building stores specialty lighting stores or through GE Parts Reference the defective lamp for information as well 2 If you placed the lamp in a working socket and it does illuminate the original socket may be defective or a wire may be disconnected Call GE for service In the unlikely event that a part would be missing damaged or defective we can serve you the consumer quickly by mailing these parts to you We have identified several
16. les 1 Hold the baffle at the bottom by one of the knobs 2 Place the other end of the baffle against er the inside front of the hood Baffle 3 Slide it up and push the bottom end back until it firmly seats into place oe Baffle Replacement Stainless steel surfaces on some models Light bulbs Warming lamps Do not use a steel wool pad it will scratch the surface To clean the stainless steel surface use warm sudsy water or a stainless steel cleaner or polish Always wipe the surface in the direction of the grain Followthe cleaner instructions for cleaning the stainless steel surface The bulbs are located on the underside of the hood To change the light bulbs 1 Remove the trim ring by turning it counterclockwise 2 Grasp the bulb on the edges and remove by turning it counterclockwise 3 Replace with the same type and size bulb These 120 volt 50 watt par 16 halogen flood bulbs with standard base are available at specialty lighting stores These bulbs can also be ordered from your GE supplier Order bulb no WB08X10028 The warming lamps are located on the underside of the hood These 120 volt 175 watt par 38 infrared heat lamp bulbs with standard base are available at some specialty lighting stores These infrared bulbs can also be ordered from your GE supplier Order bulb no WB08X10029 Care and Cleaning Professional Range Hood To inquire about purchasing
17. monia products because they will darken the metal Do not use abrasives or oven cleaners Light brushing can be used to remove embedded dirt Rinse shake and let them dry before replacing To remove Grasp the filter lock and pivot it open to release Pull the filter down and out Remove both filters Grasp the drip tray on both sides by the front edge and carefully lift it up and out To replace 1 Place and seat the drip tray into the hood track making sure the rear tabs on the tray hook into the back slots in the hood track 2 Place the bottom of the filter in the lower hood rail 3 Push the top of the filter back open the filter lock and snap it into place Care and Cleaning Professional Range Hood Avant de r parer ou de nettoyer votre appareil d branchez le courant au niveau du panneau de service et verrouillez les m canismes de d branchement de service pour viter tout branchement accidentel au courant Si vous ne pouvez pas verrouiller les m canismes de d branchement de service attachez soigneusement un avertissement bien visible comme une tiquette au panneau de service 7 ST Grease Filters Filter Locks
18. n fan or filter D Use proper pan size Always use cookware appropriate for the size of the surface element WARNING_1o0 REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR INJURY TO PERSONS OBSERVE THE FOLLOWING A Installation work and electrical wiring must be done by qualified person s in accordance with all applicable codes and standards including fire related construction B Sufficient air is needed for proper combustion and exhausting of gases through the flue chimney of fuel burning equipment to prevent back drafting Follow the heating equipment manufacturer s guideline and safety standards such as those published by the National Fire Protection Association NFPA and the American Society for H eating Refrigeration and Air Conditioning Engineers ASH RAE and the local code authorities C When cutting or drilling into wall or ceiling do not damage electrical wiring and other hidden utilities D Ducted fans must always be vented to the outdoors WARNING ro remua THE RISK OF FIRE USE ONLY METAL DUCTWORK e Do not attempt to repair or replace any part of your hood unless it is specifically recommended in this manual All other servicing should be referred to a qualified technician READ AND SAVE THESE INSTRUCTIONS 3 INSTRUCTIONS DE S CURIT IMPORTANTES LISEZ TOUTESLES INSTRUCTIONS AVANT D UTILISER VOTRE APPAREIL PRECAUTIONS EN MATIERE DE SECURITE AVERTISSEMENT POUR REDUIRE LE RISQUE
19. stainless steel appliance cleaner or polish or to find the location of adealer nearest you please call our toll free number National Parts Center 1 800 626 2002 ge com NOTE If warming lamps are not desired additional cooktop lighting can be obtained by replacing the infrared bulbs with standard incandescent bulbs with up to 100 watt maximum ratings with standard bases These bulbs are available at specialty lighting stores Questions Use this problem solver The Problem Solver Professional Range Hood PROBLEM POSSIBLE CAUSE FAN AND LIGHTS DO The hood was never electrically connected by the installer NOT OPERATE WHEN electrician builder Call the electrician installer builder to THE SWITCHES ARE complete the the installation This is not covered by warranty e A fuse may be blown or a circuit breaker tripped Replace the fuse or reset the circuit breaker TURNED ON THE BLOWER DOES NOT WORK BUT THE LIGHTS DO 2 3 4 THE BLOWER FAILS TO EXHAUST THE 1 SMOKE STEAM ODORS ADEQUATELY 2 3 4 5 6 e The blower motor wire harness was not connected or was not connected properly by the installer electrician builder to its mating connector located inside the hood on the top surface to the left of the blower assembly 1 Switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally When the service disconne
20. their own rocker switch Press the rocker switch for the warming lamps to begin heating 2 Light control Turn the light control from OFF to HI for the brightest light while cooking 3 Fan control Turn the fan control speed from OFF to HI as needed Continuous use of the fan system while cooking helps keep the kitchen comfortable and less humid It also reduces cooking odors and soiling moisture that create a frequent need for cleaning NOTE When the fan is operating on the lowest setting it will be very quiet Always make sure that the fan is turned OFF when you are finished in the kitchen 4 Fan ON indicator light Comes on when the fan is turned on Implement holder rods are located on each side of the hood Use these rods to hang and display cooking utensils such as whisks spoons forks or any non flammable decorative items Frequently used small pots and pans can also hang from these rods WARNING DO NOT hang flammable items from these implement rods DO NOT hang items weighing more than 10 pounds on either side or 20 pounds total weight AVERTISSEMENT N accrochez pas d articles inflammables ces tringles N accrochez pas d articles pesant plus de 5 kg 10 Ibs de chaque c t soit au total pesant plus de 10 kg 20 Ibs The warming shelf will keep hot cooked foods at serving temperature Always start with hot food Do not use to heat cold food other than crisping crackers chips or dry cer
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