Operation & Installation Manual 03/2011
Contents
1. Do not move unit by lifting or pulling by the sneeze guard Do not touch halogen heat lamps with bare skin Oils from the skin will cause premature failure of the lamps Form No SRM 0311 MODEL DESCRIPTION All Models All Hatco Serv Rite Portable Shelves and Buffet Warmers are ideal for self serve buffet areas and customer serving points Each is equipped with a removable utensil tray and is designed to hold hot food at safe serving temperatures They feature a thermostatically controlled heated shelf durable stainless steel construction sturdy aluminum extrusions and a 6 1829 mm power cord with plug Units come standard in Bold Black Gloss finish and are also available in several Designer colors or Bright Nickel Plated finish NOTE Buffet Warmer models are available with clear glass sneeze guards or optional smoked glass sneeze guards Refer to the OPTIONS AND ACCESSORIES section for all available options and accessories Model SRB 1 The Serv Rite Base SRB is a portable heated shelf It is designed to hold either one full size two half size or three third size steam table pans up to 2 1 2 64 mm deep The SRB 1 is shipped from the factory fully assembled and ready for use Figure 1 Model SRB 1 Model SRBW 1 The Serv Rite Buffet Warmer SRBW is a heated shelf with overhead halogen heat lamps and a glass sneeze guard It is designed to hold either one full size two half size or three2. Form No SRM 0311 IMPORTANT SAFETY INFORMATION Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property WARNING ELECTRIG SHOCK HAZARD e Plug unit into a properly grounded electrical receptacle of the correct voltage size and plug configuration If plug and receptacle do not match contact a qualified electrician to determine and install proper voltage and size electrical receptacle Turn OFF power switch unplug power cord and allow unit to cool before performing any cleaning adjustments or maintenance e DO NOT submerge or saturate with water Unit is not waterproof Do not operate if unit has been submerged or saturated with water e Unit is not weatherproof Locate unit indoors where ambient air temperature is a minimum of 70 F 21 C Do not pull unit by power cord e Discontinue use if power cord is frayed or worn e Do not attempt to repair or replace a damaged power cord Cord must be replaced by Hatco an Authorized Hatco Service Agent or a person with similar qualifications e Never overload extension cord Use heavy duty three wire extension cord only Make sure current carrying capacity of extension cord complies with electrical rating of unit Do not steam clean or use excessive water on the unit e This unit is not jet proof construction Do not use jet clean spray to clean thi
3. gt Utensil gt Tray Perforated Element Cover Tray Hold d ray Holder S y J Figure 15 Cleaning Inside an SRBW 1 Model Cleaning the Stone Surface Proper use of the products listed below will not damage the stone surface follow the directions on the product labels NOTE Stone surfaces are a simulated stone solid surface A CAUTION Make sure to clean and sanitize the stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit Hard to Remove Stains For hard to remove stains use the supplied abrasive pad along with an abrasive cleaner such as Ajax Comet Bon Ami or Bar Keeper s Friend Additional abrasive pads are available from Hatco P N 04 39 049 00 NOTICE Use supplied abrasive pad on stone surface only NOTE Do not use steel wool or metal scouring pads Mineral Based Stains For a mineral based stain cleaners designed to remove iron or rust are recommended and should not harm the stone surface Scratches For scratches use sandpaper starting with the coarsest grit and going to finest grit until the scratch disappears Blend area in with the supplied abrasive pad Form No SRM 0311 11 MAINTENANCE Replacing the Heat Lamps Use the following procedure to change the halogen heat lamps in SRBW 1 SRGBW 1 and SRSSBW 1 models A WARNING Use only Genuine Hatco Replacement Parts when service is required Failure to use Genuine Hat
4. 1 Plug the unit into a properly grounded electrical outlet of the correct voltage size and plug configuration See the SPECIFICATIONS section for details 2 Move the Power ON OFF I O switch to the ON I position e The digital temperature controller will energize and the current temperature of the heated shelf will appear on the display The phrase out 1 will appear in the upper left corner of the display to show that the base is in heat mode e For SRBW 1 SRGBW 1 and SRSSBW 1 models the overhead heat lamps will turn on if the LIGHTS ON OFF I O switch or the optional dimmer switch was in the ON 1 position the last time the unit was on A CAUTION BURN HAZARD Some exterior surfaces on the unit will get hot Use caution when touching these areas 3 Press and release the key on the digital temperature controller to verify the setpoint temperature e The setpoint temperature will be shown for 15 seconds After 15 seconds the display will revert to the current temperature of the heated shelf To change the setpoint temperature refer to Changing the Setpoint Temperature in this section O out 1 Fahrenheit A Symbol A a r A a E I Ay set C_ Cv 4 A SET Down Arrow Cup Arrow C Key Key Key J Figure 12 Digital Temperature Controller NOTE The digital temperature controller is factory pre set to a setpoint temperature of 190 F 88 C Once the setpoin
5. Moines 515 262 9308 KENTUCKY Service Solutions Group Lexington 859 254 8854 Service Solutions Group Louisville 502 451 5411 LOUISIANA Chandlers Parts amp Service Baton Rouge 225 272 6620 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation Buffalo 716 884 7425 Duffy s Equipment Services Inc Buffalo 800 836 1014 3Wire Northern Plattsburgh 800 634 5005 Duffy s Equipment Services Inc Sauquoit 800 836 1014 TEXAS GCS Service Fort Worth 800 433 1804 Armstrong Repair Service Houston 713 666 7100 Cooking Equipment Specialist Mesquite 888 866 9276 Refrigerated Specialist Inc Mesquite 888 866 9276 Commercial Kitchen Repair Co San Antonio 210 735 2811 UTAH La Monica s Rest Equip Service San Diego 619 298 7106 J B Brady Inc Murray 801 263 3221 P amp D Appliance MARYLAND Syracuse 315 422 9271 VIRGINIA Commercial Parts amp Service Inc Electric Motor Service Baltimore 410 467 8080 NORTH CAROLINA Daubers S San Francisco 650 635 1900 q 3 GCS Service Authorized Appliance Norfolk 757 855 4097 COLORADO Silver Spring 301 585 7550 Charlotte 704 377 4501 Daubers Hawkins Commercial Appliance Springfield 703 866 3600 Englewood 303 781 5548 MASSACHUSETTS OHIO dea Ace Service Co Inc Akron Canton Comm Svc Inc WASHINGTON FLORIDA Needham 781 449 4220 Akron 330 753 6635 3Wire Restaurant Appliance Whaley Fo
6. third size steam table pans up to 2 1 2 64 mm deep The SRBW 1 requires installation of the glass sneeze guard before it is ready for use N Figure 2 Model SRBW 1 Model SRG 1 The Serv Rite Glass Shelf SRG is a portable heated glass shelf The SRG 1 is shipped from the factory fully assembled and ready for use Model SRSS 1 The Serv Rite Stone Shelf SRSS is a portable heated stone shelf The SRSS 1 is shipped from the factory fully assembled and ready for use NOTE Stone surfaces are a simulated stone solid surface Heated Glass Surface SRG 1 Heated Stone Surface SRSS 1 Figure 3 Model SRG 1 and SRSS 1 Model SRGBW 1 The Serv Rite Glass Shelf Buffet Warmer SRGBW is a heated glass shelf with overhead halogen heat lamps and a glass sneeze guard The SRGBW 1 requires installation of the glass sneeze guard before it is ready for use Model SRSSBW 1 The Serv Rite Stone Shelf Buffet Warmer SRSSBW is a heated stone shelf with overhead halogen heat lamps and a glass sneeze guard The SRSSBW 1 requires installation of the glass sneeze guard before it is ready for use NOTE Stone surfaces are a simulated stone solid surface Ss Heated Glass Surface SRGBW 1 Heated Stone Surface SRSSBW 1 Figure 4 Model SRGBW 1 and SRSSBW 1 NOTE An extended heated shelf is available for SRG 1 SRSS 1 SRGBW 1 and SRSSBW 1 models Refer to the OPTIONS AND ACCES
7. to avoid damage to the unit and components enclosed AWARNING ELECTRIC SHOCK HAZARD Unit is not weatherproof Locate unit indoors where ambient air temperature is a minimum of 70 F 21 C FIRE HAZARD Locate unit a minimum of 1 25 mm from combustible walls and materials If safe distances are not maintained combustion or discoloration could occur 1 Remove the unit from the carton 2 Remove tape and protective packaging from all surfaces of unit NOTE To prevent delay in obtaining warranty coverage complete online warranty registration See the IMPORTANT OWNER INFORMATION section for details 3 For SRBW 1 SRGBW 1 and SRSSBW 1 models install the glass sneeze guard The glass sneeze guard is installed between two plastic caps at each support post for protection NOTICE Do not attempt to install glass sneeze guard alone Installation of glass sneeze guard is a two person job a Place a plastic cap with the flat side facing up on each of the support posts b Carefully place the glass sneeze guard on top of the support posts and plastic caps Make sure the holes in the glass sneeze guard are aligned with the holes in the plastic caps c Place a plastic cap with the flat side facing down over each of the holes on the glass sneeze guard Make sure to align the holes in the plastic caps with the holes in the glass sneeze guard d Insert the cap screws through the top plastic caps the glass sneeze g
8. 0 440 3 7 NEMA 5 15P 37 Ibs 17 kg 230 CE 440 1 9 CEE 7 7 Schuko AS 3112 or BS 1363 37 lbs 17 kg SRGBW 1 120 650 950 5 4 7 9 NEMA 5 15P 61 lbs 28 kg 230 CE 650 950 2 8 4 1 CEE 7 7 Schuko AS 3112 or BS 1363 61 lbs 28 kg SRGBW 1 EXT 120 740 1040 6 2 8 7 NEMA 5 15P 63 lbs 29 kg 230 CE 740 1040 3 2 4 5 CEE 7 7 Schuko AS 3112 or BS 1363 63 Ibs 29 kg The shaded areas contain electrical information for International models only Watt and amp ratings in parentheses are for units with two optional 300 W halogen bulbs Ratings without parentheses are for units with the standard two 150 W halogen bulbs Form No SRM 0311 5 GR SPECIFICATIONS Electrical Rating Chart SRSS Series Model Voltage Watts Amps Plug Configuration Shipping Weight SRSS 1 120 350 2 9 NEMA 5 15P 35 Ibs 16 kg 230 CE 350 1 5 CEE 7 7 Schuko AS 3112 or BS 1363 35 Ibs 16 kg SRSS 1 EXT 120 440 3 7 NEMA 5 15P 37 lbs 17 kg 230 CE 440 1 9 CEE 7 7 Schuko AS 3112 or BS 1363 37 lbs 17 kg SRSSBW 1 120 650 950 5 4 7 9 NEMA 5 15P 61 Ibs 28 kg 230 CE 650 950 2 8 4 1 CEE 7 7 Schuko AS 3112 or BS 1363 61 Ibs 28 kg SRSSBW 1 EXT 120 740 1040 6 2 8 7 NEMA 5 15P 63 Ibs 29 kg 230 CE 740 1040 3 2 4 5 CEE 7 7 Schuko AS 3112 or BS 1363 63 Ibs 29 kg The shaded areas contain electrical information for International models only Watt and amp ratings in parentheses ar
9. 5 16 820 mm 22 1 8 560 mm 32 5 16 t 820 mm pS _ y Side View ee Front View Top View ESE Figure 9 SRG 1 and SRSS 1 Dimensions 21 7 8 556 mm 21 7 8 556 mm O Top View 20 5 8 524 mm 28 1 2 724 mm 330 mm 25 3 4 655 mm 28 1 2 13 724 mm 330 mm 20 5 8 524 mm 28 1 2 13 724 mm 330 mm 25 3 4 655 mm 28 1 2 13 Sneeze guard and amp ascona y in op erered er clarity Figure 10 SRGBW 1 and SRSSBW 1 Dimensions t Top Depth B has a tolerance of 1 8 3 mm Units with a single sided sneeze guard have a Top Depth B of 19 7 8 504 mm Add 2 51 mm to Height D if equipped with optional extended support posts NOTE SRGBW 1 and SRSSBW 1 units have optional factory installed extended support posts available Referto the OPTIONS AND ACCESSORIES section for more details Form No SRM 0311 INSTALLATION General Serv Rite SRBW 1 SRGBW 1 and SRSSBW 1 models are shipped with most components pre assembled The glass sneeze guard must be installed on location Serv Rite SRB 1 SRG 1 and SRSS 1 models are shipped fully assembled and ready for use Care should be taken when unpacking the shipping carton
10. 9 x 194 mm TRIVET SS Full size stainless steel trivet X 10 1 8 W x 18 D 257 x 457 mm Y TRIVET 1 2 Half size nickel plated trivet Carving Pan 10 3 16 W x 7 5 8 D 259 x 194 mm Tray Holder TRIVET ooo Full size nickel plated trivet i y 10 1 8 W x 18 D 257 x 457 mm C Drip Pan a NS Figure 17 Carving Station Lights Dimmer Switch ER An optional factory installed dimmer switch is available for Full Trivet SRBW 1 SRGBW 1 and SRSSBW 1 models instead of the C y standard LIGHTS ON OFF I O toggle switch The dimmer switch allows variable control of the heat and light intensity of the overhead halogen heat lamps Figure 20 Trivets C LIGHTS Dimmer Digital Temperature Power ON OFF Switch Controller I O Switch SERV RITE BUFFET WARMER ON ravpersune AE O D o o HATCO CORPORATION MILWAUKEE WI U S A Figure 18 Control Panel with Optional Dimmer Switch LEZ 14 Form No SRM 0311 OPTIONS AND ACCESSORIES Single Sided Sneeze Guard Optional single sided sneeze guards are available for SRBW 1 SRGBW 1 and SRSSBW 1 models in clear or smoked glass Extended Support Posts Extended support posts are available as factory installed options for SRBW 1 SRGBW 1 and SRSSBW 1 models The extended support posts are 2 51 mm taller than the standard support post heights Extend
11. KA Philadelphia 215 627 5401 Air Rite Inc onolulu coms Anderson Electric pene FAST Comm Appl Service Winnipeg 204 895 2300 ILLINOIS mana ea Philadelphia 215 288 4800 NEW BRUNSWICK Parts Town NEVADA Appliance Installation amp Service EMR Services Ltd Lombard 708 865 7278 Burney s Commercial Pittsburgh 412 809 0244 Moncton 506 855 4228 Eichenauer Elec Service Las Vegas 702713670006 K amp D Service Co ONTARIO Decatur 217 429 4229 Hi Tech Commercial Service Harrisburg 717 236 9039 G Henderson Ltd Midwest Elec Appl Service N Las Vegas 702 649 4616 Electric Repair Co Toronto 416 422 5580 Elmhurst 630 279 8000 i 376 ea NEW JERSEY Reading 610 376 5444 Choquette CKS Inc Cone s Repair Service Jay Hill Repair RHODE ISLAND Ottawa 613 739 8458 Moline 309 797 5323 Fairfield 973 575 9145 Pra E i Marshall Electric Co QU BEC INDIANA s ae Plus arene sang Providence 401 331 1163 Choquette CKS Inc GCS Service Angers eds Montreal 514 722 2000 i SOUTH CAROLINA Indianapolis 317 545 9655 z i Whaley Foodservice Repair Choquette CKS Inc W Columbia 803 791 4420 Qu bec City 418 681 3944 TENNESSEE Camp Electric UNITED KINGDOM Memphis 901 527 7543 Marren Group Northants 44 0 1933 666233 HATCO CORPORATION P O Box 340500 Milwaukee WI 53234 0500 U S A 800 558 0607 414 671 6350 Parts and Service Fax 800 690 2966 International Fax 414 671 3976 partsandservice hatcocorp com www hatcocorp com Register your unit onl
12. SORIES section for details Form No SRM 0311 MODEL DESIGNATION a N Serv Rite J L_ Extended Heated Shelf B Heated Shelf Full Size Pan Capacity G Heated Glass Shelf SS Heated Stone Shelf BW Heated Shelf Buffet Warmer GBW Heated Glass Shelf Buffet Warmer SSBW Heated Stone Shelf Buffet Warmer Ne J Figure 5 Model Designation SPECIFICATIONS Plug Configurations Units are supplied from the factory with an electrical cord and SOR N te plug installed Plugs are supplied according to the application A WARNING NEMA 5 15P CEE 7 7 Schuko ELECTRIC SHOCK HAZARD Plug unit into a properly grounded electrical receptacle of the correct voltage size and plug configuration If plug and receptacle do not match contact a qualified electrician to determine and install proper voltage and size electrical receptacle AS 3112 BS 1363 J Ne NOTE Receptacle not supplied by Hatco Figure 6 Plug Configurations Electrical Rating Chart SRB and SRG Series Model Voltage Watts Amps Plug Configuration Shipping Weight SRB 1 120 500 4 2 NEMA 5 15P 42 lbs 19 kg 230 CE 500 2 2 CEE 7 7 Schuko AS 3112 or BS 1363 42 lbs 19 kg SRBW 1 120 800 1100 6 7 9 2 NEMA 5 15P 68 Ibs 31 kg 230 CE 800 1100 3 5 4 8 CEE 7 7 Schuko AS 3112 or BS 1363 68 lbs 31 kg SRG 1 120 350 2 9 NEMA 5 15P 35 Ibs 16 kg 230 CE 350 15 CEE 7 7 Schuko AS 3112 or BS 1363 35 Ibs 16 kg SRG 1 EXT 12
13. ailure of the lamps 4 While wearing cloth gloves or using other protection install the new heat lamp into the lamp holder To install a Grasp the new heat lamp and carefully push one end into the spring steel contact in one side of the lamp holder b Lift the other end of the lamp into position against the spring steel contact on the opposite side of the lamp holder opposing pressure from the spring steel contacts will hold the lamp securely in the lamp holder 5 Position the lamp cover with glass shield over the heat lamp and secure using the two screws G N o Figure 16 Replacing a Heat Lamp The following replacement halogen heat lamps are available from the factory or a Hatco Authorized Parts Distributor Standard Wattage 150 W 120 V 02 30 150 00 150 W 230 V CE 02 30 151 00 High Wattage 300 W 120 V 02 30 117 00 300 W 230 V CE 02 30 126 00 12 Form No SRM 0311 TROUBLESHOOTING GUIDE A WARNING A WARNING This unit must be serviced by qualified personnel only ELECTRIC SHOCK HAZARD Turn OFF power switch Service by unqualified personnel may lead to electric unplug power cord and allow unit to cool before shock or burn performing any cleaning adjustments or maintenance Symptom Probable Cause Corrective Action Unit too hot Base setpoint temperature too high Change the base setpoint temperature on the digital temperature controller to a lower
14. co Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage resulting in electrical shock or burn Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment Use only low pressure halogen light heat lamps that meet or exceed National Sanitation Foundation NSF standards and are specifically designed for food holding areas 1 Turn off the unit unplug the power cord and allow the unit to cool 2 Holding one hand under the lamp cover use a screwdriver to remove the two screws that secure the lamp cover in position NOTE The glass shield inside the lamp cover is loose and will drop down with the lamp cover Make sure to support the lamp cover with one hand during removal of the screws 3 Remove the old heat lamp from the lamp holder The heat lamps are held in position with spring steel contacts on each side of the lamp holder To remove a Grasp the old heat lamp bulb and carefully push it into one of the spring steel contacts in the lamp holder to release it from the opposite side spring steel contact b Pull the free end of the lamp down and remove the lamp from the lamp holder NOTICE Do not touch halogen heat lamps with bare skin Oils from the skin will cause premature f
15. e for units with two optional 300 W halogen bulbs Ratings without parentheses are for units with the standard two 150 W halogen bulbs Dimensions SRB Series Width Top Bottom Footprint Footprint A Depth B t Depth C Width E Depth F SRB 1 31 3 4 22 1 8 5 3 8 28 1 2 13 E 806 mm 562 mm 136 mm 724 mm 330 mm SRBW 1 32 5 16 26 22 1 8 21 7 8 28 1 2 13 1 820 mm 660 mm 562 mm 556 mm 724 mm 330 mm a A D ki e BE YAA E Front View Side View c Front View Side View NS I N Figure 7 SRB 1 Dimensions Figure 8 SRBW 1 Dimensions t Top Depth B has a tolerance of 1 8 3 mm Units with a single sided sneeze guard have a Top Depth B of 19 7 8 504 mm Add 2 51 mm to Height D if equipped with optional extended support posts NOTE SRBW 1 units have optional factory installed extended support posts available Refer to the OPTIONS AND ACCESSORIES section for more details LEZ 6 Form No SRM 0311 SPECIFICATIONS Dimensions SRG and SRSS Series Width Top Bottom Footprint Footprint Surface Surface A Depth B t Depth C Width E Depth F Width G Depth H pe da ES 3 2 22 1 8 560 mm SRG 1 EXT 22 1 8 ang 560 mm SRSS 1 EXT SRGBW 1 and SRSSBW 1 SRGBW 1 EXT and SRSSBW 1 EXT 22 1 8 560 mm 32
16. eable parts If service is required on this unit contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800 558 0607 or 414 671 6350 fax 800 690 2966 or International fax 414 671 3976 A CAUTION BURN HAZARD Some exterior surfaces on unit will get hot Use caution when touching these areas Locate unit at the proper counter height in an area that is convenient for use Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents Make sure to clean and sanitize the heated stone shelves properly after using abrasives to deep clean the surface and before placing food product on unit NOTICE Do not lay unit on the side with the control panel or damage to the unit could occur Use non abrasive cleaners on glass and metal surfaces Abrasive cleaners could scratch the finish of the unit marring its appearance and making it susceptible to soil accumulation Do not slide pans across glass surface use rough bottomed pans or drop anything on glass surface Scratching or breakage may occur Damage to glass surface or breakage of glass caused by misuse is not covered under warranty Do not place anything on top of glass sneeze guard It is not designed to be a weight bearing component Do not attempt to install glass sneeze guard alone Installation of glass sneeze guard is a two person job
17. ears Parts Only Warranty on pro rated terms that Hatco will explain at Buyer s request 3CS and FR Tanks c One 1 Year Parts and Labor PLUS Nine 9 Years Parts Only Warranty on Electric Booster Heater Tanks Gas Booster Heater Tanks d Ninety 90 Day Parts Only Warranty Replacement Parts Ne Figure 21 SRGBW 1 EXT with an Extended Heated Shelf LIMITED WARRANTY THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights heat lamp bulbs coated halogen light bulbs halogen heat lamp bulbs xenon light bulbs glass components and fuses Product failure in booster tank fin tube heat exchanger or other water heating equipment caused by liming sediment buildup chemical attack or freezing or Product misuse tampering or misapplication improper installation or application of improper voltage 2 LIMITATION OF REMEDIES AND DAMAGES Hatco s liability and Buyer s exclusive remedy hereunder will be limited solely at Hatco s option to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco authorized service agency other than where Buyer is located o
18. ed Heated Shelf An extended heated shelf is available as an option for SRG SRGBW SRSS and SRSSBW models Extended heated shelf models come without the utensil tray in order to extend the heated shelf the full width of the unit 1 PRODUCT WARRANTY Hatco warrants the products that it manufactures the Products to be free from defects in materials and workmanship under normal use and service for a period of one 1 year from the date of purchase when installed and maintained in accordance with Hatco s written instructions or 18 months from the date of shipment from Hatco Buyer must establish the Product s purchase date by returning Hatco s Warranty Registration Card or by other means satisfactory to Hatco in its sole discretion Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase subject to the foregoing conditions for the period s of time and on the conditions listed below a One 1 Year Parts and Labor PLUS One 1 Additional Year Parts Only Warranty Conveyor Toaster Elements metal sheathed Drawer Warmer Elements metal sheathed Drawer Warmer Drawer Rollers and Slides Food Warmer Elements metal sheathed Display Warmer Elements metal sheathed air heating Holding Cabinet Elements metal sheathed air heating Built In Heated Well Elements HWB HWBI and HWBI S Series metal sheathed b One 1 Year Parts and Labor PLUS Four 4 Y
19. ine See IMPORTANT OWNER INFORMATION section for details eecoococoocooooosoooooooocooooocoooooooooooooooo Printed in U S A March 2011 P N 07 04 435 00 Form No SRM 0311
20. ing online warranty registration will prevent delay in obtaining warranty coverage Access the Hatco website at www hatcocorp com select the Parts amp Service pull down menu and click on Warranty Registration erororrororeeronorrossncrrrronnnncrcrnnecncrrnnn nnorner ooo INTRODUCTION Hatco Serv Rite Portable Shelves and Buffet Warmers are designed to keep prepared foods at optimum serving temperatures without affecting quality They are perfect for self serve buffet areas and customer serving points All Serv Rite warmers feature a thermostatically controlled heated shelf SRBW SRGBW and SRSSBW models feature an overhead halogen heat lamp Hatco Serv Rite Portable Shelves and Buffet Warmers are products of extensive research and field testing The materials used were selected for maximum durability attractive appearance and optimum performance Every unit is inspected and tested thoroughly prior to shipment This manual provides the installation safety and operating instructions for Hatco Serv Rite warmers Hatco recommends all installation operating and safety instructions appearing in this manual be read prior to installation or operation of the Serv Rite warmer Operation aeei enerne a aa aaraa errar een 9 General ticinesi a A T EINE 9 Changing the Setpoint Temperature ceeeees 10 Locking Unlocking the Digital Temperature Control 10 Maintenance siscccincecs cinseevce
21. odservice Repair Service Solutions Group Seattle 800 207 3146 Jacksonville 904 725 7800 MICHIGAN Cincinnati 513 772 6600 o AEE WISCONSIN 3Wire Nass Service Co Inc DEE ppliance di a7e 3320 Commercial Parts and Service ASC Inc 425 roi 478 S C Inc Orlando 407 425 2681 E TE A Columbus 614 221 0057 Madison 608 246 3160 B GS I MIMS TClan CHEN ei Electrical Appl Repair Service 971 Bay Cit 517 893 4561 te A S C Inc Pompano Beach 954 971 0456 inl y Brooklyn Heights 216 459 8700 Milwaukee 414 543 6460 Comm Appliance Service Midwest Food Equip Service E A Wichman Co Tampa 813 663 0313 Grandville 616 261 2000 Toledo 419 385 9121 CANADA GEORGIA MINNESOTA OKLAHOMA TWC Services GCS Service Ha i ALBERTA gar Rest Service Inc ALBERIA Mableton 770 438 9797 Plymouth 800 345 4221 Oklahoma City 405 235 2184 Key Food Equipment Service Heritage Service Group MISSOURI Krueger Inc Edmonton 780 438 1690 Norcross 866 388 9837 General Parts Oklahoma City 405 528 8883 BRITISH COLUMBIA Southeastern Rest Svc Kansas City 816 421 5400 OREGON Key Food Equipment Service Norcross 770 446 6177 Commercial Kitchen Services Ron s Serice ihe Vancouver 604 433 4484 HAWAII pe Ene 314 890 0700 Portland 503 624 0890 Key Food Equipment Service Burney s Comm Service Inc Kaemmerlen Parts amp Service PENNSYLVANIA Victoria 250 920 4888 Honolulu 808 848 1466 St Louis 314 535 2222 E S e ean f f Elmer Schultz Services MANITOBA rood ane Parts amp SOMOS ag demi NEBRAS
22. ontroller The keys on the digital temperature controller can be locked to prevent unauthorized changes to the settings To lock the keys of the digital temperature controller e Press and hold both the key and key at the same time for over two seconds The message Loc will appear on the display To unlock the keys of a digital temperature controller e Press and hold both the key and Y key at the same time until the message UnL appears on the display Digital Temperature CO LIGHTS 3 Controller Power ON OFF N ON OFF I O Switch 1 0 Switch ON LIGHTS a TEMPERATURE fb CS OFF o HATCO CORPORATION MILWAUKEE WI U S A ye OFF SERV RITE o BUFFET WARMER Figure 14 SRBW 1 SRGBW 1 and SRSSBW 1 Control Panel Form No SRM 0311 MAINTENANCE General Serv Rite Portable Shelves and Buffet Warmers are designed for maximum durability and performance with minimum maintenance A WARNING ELECTRIC SHOCK HAZARD e Turn OFF power switch unplug power cord and allow unit to cool before performing any cleaning adjustments or maintenance e DO NOT submerge or saturate with water Unit is not waterproof Do not operate if unit has been submerged or saturated with water Do not steam clean or use excessive water on the unit e Do not clean the unit when it is energized or hot This unit has no u
23. rents or relocate unit conditioning ducts or exhaust fans Form No SRM 0311 13 gt OPTIONS AND ACCESSORIES Carving Station Pan Food Pans The carving station accessory is available for SRB 1 and Stainless steel food pans are available in various sizes SRBW 1 models It consists of a removable carving pan and a eee ST PAN 1 3 Third size stainless steel pan 12 3 4 W drip pan Use the following procedure to install the carving station x 6 7 8 D x 2 1 2 H 324 x 175 x 64 mm 1 Remove any pans that are currently in the unit ST PAN 1 2 Half size stainless steel pan 12 3 4 W 2 Remove the carving pan tray holder from the unit x 10 3 8 D x 2 1 2 H 324 x 264 x 64 mm 3 Slide the drip pan into the guides on the carving pan tray holder ST PAN 2 Full size stainless steel pan at 2 1 2 64 E F mm deep 12 3 4 W x 20 3 4 D x 2 1 2 H 4 Replace the carving pan tray holder with drip pan into the unit 324 x 527 x 64 mm 5 Set the carving pan into the carving pan tray holder la N N lt T gt 1 3 Pan 1 2 Pan gt Full Pan 2 1 2 Deep Ne y Figure 19 Food Pans Carvin Pan Trivets Stainless steel or nickel plated trivets are available in various sizes TRIVET 1 4 SS Quarter size stainless steel trivet 8 1 2 W x 4 1 2 D 216 x 114 mm TRIVET 1 2 SS Half size stainless steel trivet 10 3 16 W x 7 5 8 D 25
24. s unit e Do not clean the unit when it is energized or hot e Do not allow liquids to spill into the unit Do not fill SRB and SRBW models with water They are dry heat units only not steam table units e Use only Genuine Hatco Replacement Parts when service is required Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage resulting in electrical shock or burn Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment FIRE HAZARD Locate the unit a minimum of 1 25 mm from combustible walls and materials If safe distances are not maintained combustion or discoloration could occur Use only low pressure halogen light heat lamps that meet or exceed National Sanitation Foundation NSF standards and are specifically designed for food holding areas AWARNING Make sure food product has been heated to the proper food safe temperature before placing on the unit Failure to heat food product properly may result in serious health risks This unit is for holding preheated food product only This unit must be serviced by qualified personnel only Service by unqualified personnel may lead to electric shock or burn This unit has no user servic
25. ser serviceable parts If service is required on this unit contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800 558 0607 or 414 671 6350 fax 800 690 2966 or International fax 414 671 3976 Cleaning To preserve the finish of the unit as well as maintain performance it is recommended that the unit be cleaned daily NOTICE Use non abrasive cleaners on glass and metal surfaces Abrasive cleaners could scratch the finish of the unit marring its appearance and making it susceptible to soil accumulation Submerging or saturating the unit with water will damage the unit and void the product warranty 1 Turn off the unit unplug the power cord and allow the unit to cool 2 Remove and wash the utensil tray 3 Remove and wash steam table pans and tray holder SRB 1 and SRBW 1 models only 4 Wipe down all metal surfaces using a damp cloth A non abrasive cream cleaner may be used for difficult stains a For SRB 1 and SRBW 1 models make sure to wipe out the interior of the unit including underneath the perforated element cover 5 For SRBW 1 SRGBW 1 and SRSSBW 1 models clean the glass sneeze guard using a standard glass cleaner 6 For SRG 1 and SRGBW 1 models clean the heated glass surface using a standard ceramic glass stove top cleaner 7 For SRSS 1 and SRSSBW 1 models refer to the Cleaning the Stone Surface section for additional cleaning information
26. setting For SRGBW 1 and SRSSBW 1 models Pan s or Place pans or food product on heated glass or food product not in position on heated glass or stone stone shelf to prevent overhead heat lamps from over heating glass or stone shelf Unit plugged into incorrect power supply Verify with qualified personnel that power supply matches unit specification Digital temperature controller defective Contact Authorized Service Agent or Hatco for assistance Unit not hot enough Base setpoint temperature too low Change the base setpoint temperature on the digital temperature controller to a higher setting Unit not turned on Move Power ON OFF I O switch to the ON I position Power ON OFF I O switch defective Contact Authorized Service Agent or Hatco for assistance Digital temperature controller defective Contact Authorized Service Agent or Hatco for assistance Base heating element burned out Contact Authorized Service Agent or Hatco for assistance Stone surface material is Stone surface is not being cleaned properly Clean surface using the Cleaning the Stone stained discolored or Surface information in the MAINTENANCE has inconsistent section of this manual If these methods fail to staining discoloration produce acceptable results contact Hatco for assistance Unit not working at all Unit not plugged in Plug unit into proper power supply ocation of unit is susceptible to air currents air Block air cur
27. t temperature is changed the new setpoint temperature will remain in memory until it is changed again NOTE SRB and SRG series have a digital temperature controller with a maximum setpoint temperature setting of 220 F 104 C but the maximum operating temperature of the unit is 200 F 93 C A temperature setting above 200 F 93 C will not harm the unit SRSS 1 and SRSSBW 1 models have a maximum setpoint temperature setting of 195 F 90 C Overhead Heat Lamps Model SRBW 1 a Removable Utensil Tray Control Panel Model SRG 1 SRSS 1 Y Figure 13 Serv Rite Components Form No SRM 0311 El OPERATION 4 For SRBW 1 SRGBW 1 and SRSSBW 1 models move the LIGHTS ON OFF I O switch or the optional dimmer switch to the ON I position to turn on the overhead heat lamps NOTE For SRGBW 1 and SRSSBW 1 models heat generated by the overhead heat lamps is absorbed by the glass or stone surface of the lower heated shelf during the preheat cycle This causes the temperature shown on the display to rise past the setpoint temperature The display will return gradually to the setpoint temperature once a pan or food product is placed on the heated surface 5 Allow the unit 30 minutes to reach operating temperature before placing preheated food product Shutdown 1 Move the Power ON OFF I O switch to the OFF O position The digital temperature controller hea
28. t cece iii 11 General ass saponara ees EE 11 Cleanih geess e a s eE 11 Cleaning the Stone Suface amindo 11 Replacing the Heat LampS ccceteceeeeeeeseeeeeeeeeees 12 Troubleshooting Guide cccceeceeeere eee eeeseneeeeeenneeeeees 13 Options and AccesSori8sS occoccccococonicnonancnnananananonnnnnonononos 14 Limited Warranty ci ccoiocnarcinazoscansandnacrnn citan ninnid asian 15 Authorized Parts DistributorsS ooninn msmomom Back Cover Business 8 00 am to 5 00 Pm Hours Central Standard Time C S T Summer Hours June to September 8 00 am to 5 00 Pm C S T Monday through Thursday 8 00 am to 2 30 Pm C S T Friday Telephone 800 558 0607 414 671 6350 E mail partsandservice hatcocorp com Fax 800 690 2966 Parts and Service 414 671 3976 International 24 Hour 7 Day Parts and Service Gral 7 Assistance available in the United States and Canada by calling 800 558 0607 Additional information can be found by visiting our web site at www hatcocorp com Safety information that appears in this manual is identified by the following signal word panels Ah WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury A CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE is used to address practices not related to personal injury E gt
29. ted shelf and overhead heat lamps if equipped will shut off NOTE For SRBW 1 SRGBW 1 and SRSSBW 1 models if the LIGHTS ON OFF I O switch or the optional dimmer switch is left in the ON I position when the Power ON OFF I O switch is moved to the OFF O position the lights will shut off as well The lamps will turn on immediately the next time the Power ON OFF I O switch is moved to the ON I position 2 Unplug the power cord and allow the unit to cool before performing any cleaning or maintenance Changing the Setpoint Temperature Use the following procedure to change the setpoint temperature of the heated shelf 1 Press and release the key The current setpoint temperature will be shown on the display and out 1 will flash in the upper left corner 2 Press the 4 key or V key within 15 seconds to change the setpoint temperature If no key is pressed within 15 seconds the display will revert to the current temperature of the unit 3 Press the key or wait 15 seconds to lock in the new setpoint temperature NOTE SRB and SRG series have a digital temperature controller with a maximum setpoint temperature setting of 220 F 104 C but the maximum operating temperature of the unit is 200 F 93 C A temperature setting above 200 F 93 C will not harm the unit SRSS 1 and SRSSBW 1 models have a maximum setpoint temperature setting of 195 F 90 C Locking Unlocking the Digital Temperature C
30. uard the bottom plastic caps and into the support posts e Tighten each cap screw until secure NOTICE Do not over tighten the cap screws Cap Screw Th Top Plastic j Cap Glass N Sneeze Guard Bottom Plastic Cap Support ost Figure 11 Glass Sneeze Guard Installation NOTICE Do not move unit by lifting or pulling by the sneeze guard 4 Place the unit in the desired location e Make sure the unit is at the proper counter height in an area convenient for use Make sure the countertop is level and strong enough to support the weight of the unit and food product e Make sure all the feet on the bottom of the unit are positioned securely on the countertop Form No SRM 0311 OPERATION General Use the following procedures to operate Serv Rite Portable Shelves and Buffet Warmers A WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment ELECTRIC SHOCK HAZARD Do not fill SRB and SRBW models with water They are dry heat units only not steam table units NOTICE Do not place anything on top of glass sneeze guard It is not designed to be a weight bearing component Do not slide pans across glass surface use rough bottomed pans or drop anything on glass surface Scratching or breakage may occur Damage to glass surface or breakage of glass caused by misuse is not covered under warranty Startup
31. uel peut entrainer de graves blessures ou la mort Ce manuel contient des informations importantes concernant l entretien l utilisation et le fonctionnement de ce produit Si vous ne comprenez pas le contenu de ce manuel veuillez le signaler a votre sup rieur Conservez ce manuel dans un endroit s r pour pouvoir vous y r f rer plus tard O 2011 Hatco Corporation CONTENTS Important Owner Information ooomnccnnnnnnnnnnnnnannnncnnnaninnnnos 2 INTOdUCHON a r E E E E 2 Important Safety Informati0N oonmnccnnnnnnnnnnnnnnenrnnannannnnos 3 Model DescriptiON ccooccocococincononcnoncananononnnnnnnononononnnnnnnnnns 4 Model Designation ccccesscsseeeeseneeeeeenseseeeeseseneeeseenaneseenes 5 SPCCIMCAtlONS s aanren dinaanan aeaa a EAE aeaa 5 Plug Configurations siestan aea aar siie Erai 5 Electrical Rating Chart SRB and SRG Series 5 Electrical Rating Chart SRSS Series eee 6 Dimensions SRB Series 2 000 eeeeceeeceeeeeeeeceneeeeeeeeeees 6 Dimensions SRG and SRSS SerieS eect 7 Installation sico inciso cinc 8 A Ghia E ESN 8 IMPORTANT OWNER INFORMATION Record the model number serial number voltage and purchase date of the unit in the spaces below specification label located on the bottom of the unit Please have this information available when calling Hatco for service assistance Model No Serial No Voltage Date of Purchase Register your unit Complet
32. utside of the United States Canada United Kingdom or Australia in which case Hatco s liability and Buyer s exclusive remedy hereunder will be limited solely to replacement of part under warranty with respect to any claim made within the applicable warranty period referred to above Hatco reserves the right to accept or reject any such claim in whole or in part In the context of this Limited Warranty refurbished means a part or Product that has been returned to its original specifications by Hatco or a Hatco authorized service agency Hatco will not accept the return of any Product without prior written approval from Hatco and all such approved returns shall be made at Buyer s sole expense HATCO WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS Form No SRM 0311 ZD HATCO AUTHORIZED PARTS DISTRIBUTORS ALABAMA Jones McLeod Appl Svc Birmingham 205 251 0159 ARIZONA Service Solutions Group Phoenix 602 234 2443 Byassee Equipment Co Phoenix 602 252 0402 CALIFORNIA Industrial Electric Commercial Parts amp Service Inc Huntington Beach 714 379 7100 Chapman Appl Service IOWA Electric Motor Service Co Davenport 319 323 1823 Goodwin Tucker Group Des
33. www hatcocorp com eoronoronennon o o Register Online O see page 2 cococoooooooooooooo XY CORPORATION SERV RITE Portable Shelves and Buffet Warmers SRB SRBW SRG SRGBW SRSS and SRSSBW Series Installation and Operating Manual A WARNING Do not operate this equipment unless you have read and understood the contents of this manual Failure to follow the instructions contained in this manual may result in serious injury or death This manual contains important safety information concerning the maintenance use and operation of this product If you re unable to understand the contents of this manual please bring it to the attention of your supervisor Keep this manual in a safe location for future reference P N 07 04 435 00 A ADVERTENCIA No opere este equipo al menos que haya le do y comprendido el contenido de este manual Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesi n o muerte Este manual contiene importante informaci n sobre seguridad concerniente al mantenimiento uso y operaci n de este producto Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor Almacenar este manual en una localizaci n segura para la referencia futura A AVERTISSEMENT Ne pas utiliser cet quipement sans avoir lu et compris le contenu de ce manuel Le non respect des instructions contenues dans ce man
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