GE JGP330 User's Manual
Contents
1. i A sae d a A t A rs et i Safety instructions ee H5 mM Operating Instructions Tips Appliance Registration cesses 2 Automatic IQnition sessen 6 CONOIS Ak hereni oe anaiei rai rla ha a 6 COORWATE Sn EEE aE EE TE AT TTN 7 Features of Your Cooktop ce eeeeeeeeneeees 5 Hame Size eaa eine ia NG eis 6 Using Your Cooktop 6 7 Care and Cleaning 8 9 Cooktop Glass ooo N pmnan 8 Control KNODS uu eeeeesesseesceeseesseseseeteteeeeees 8 BUPMENS ives zetncccsceti Mn dina Chace he creas aed 9 Burner Grates isceseititen vocation 9 GE Appliances Use Built h Gas Cooktop E Problem Solver 10 More questions In the United States call GE Answer Center 800 626 2000 In Canada consult your local telephone directory for the Cameo Service Center Fra meld Consumer Services nccc 11 Important Phone Numbers 00000e 11 Model and Serial Numbers s 2 Warranty aiaa Back Cover Models JGP330 JGP331 JGP334 MNU101 Rev 1 HELP US HELP YOU Read this book carefully It is intended to help you operate and maintain your new cooktop properly Keep it handy for answers to your questions If you don t understand something or need more help write include your phone number Consumer Affairs GE Appliances Appliance Park Louisville KY 40225 In Canada Manager Consumer Relations 2645 Skymark Ave Mississauga Ontario Canada L4W 4H2 Wri2. appliance need service during the warranty period or beyond in the United States call 800 GE CARES 800 432 2737 In Canada consult your telephone directory for the Cameo Service Center WHAT IS NOT COVERED e Service trips to your home to teach you how to use the product Read your Use and Care material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or in the United States call toll free GE Answer Center 800 626 2000 consumer information service In Canada Contact Manager Customer Relations Cameo Inc Customer Service 2645 Skymark Avenue Mississauga Ontario Canada L4W 4H2 e Improper installation If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connectina facilities as described in the Installation Instructions provided with the product e Replacement of house fuses or resetting of circuit breakers e Failure of the product if it is used for other than its intended purpose or used commercially e Damage to product caused by accident fire floods or acts of God WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you s
3. substances namely benzene carbon monoxide formaldehyde and soot caused primarily by the incomplete combustion of natural gas or LP fuels Properly adjusted burners indicated by a bluish rather than a yellow flame will minimize incomplete combustion Exposure to these substances can be minimized further by venting with an open window or using a ventilation fan or hood When You Get Your Cooktop When you get your cooktop have the installer show you the location of the gas shutoff valve and how to shut it off if necessary eHave your cooktop installed and properly grounded by a qualified installer in accordance with the Installation Instructions Any adjustment and service should by performed only by qualified gas range installers or service technicians Plug your cooktop into a 120 volt grounded outlet only Do not remove the round grounding prong from the plug If in doubt about the grounding of the home electrical system it is your personal responsibility and obligation to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Be sure all packing materials are removed from the cooktop before operating it to prevent fire or smoke damage should the packing material ignite Be sure your cooktop is correctly adjusted by a qualified service technician or installer This counter unit as shipped from
4. C Normal soft blue flames e If burner flames look like A or B call for service Normal burner flames should look like C burning with a soft blue flame If you need more help In the United States call toll free GE Answer Center 800 626 2000 consumer information service In Canada Manager Consumer Relations 2465 Skymark Ave Mississauga Ontario Canada L4W 4H2 10 We ll Be There Eo With the purchase ofyour new GE appliance receive the assurance that if you ever need information or assistance from GE we ll be there All you have to do is call cm write In Home Repair Service In the United States 800 GECARES 8011432 2737 AGE consumer service professional will provide expert repair service scheduled at a time that s convenient for you Mini GE Consumer Service company operated locations offer you service today or tomorrow or at your convenience 7 00 a m to 7 00 p m weekdays 9 00 a m to 2 00 p m Saturdays Our factorv trained technicians know your appliance inside and out so most repairs earl be handled in just one visit In Canada consult your local telephone directory for the Cameo Service or Authorized Service Center nearest you GE Answer Center In the United States 800 626 2000 SE at ii Ore at Whatever your question aboutany GE major appliance GE Answer Center information service is available to help Your call and your question will be answered promp
5. are fully warranted V ISA MasterCard and Discover cards are accepted User maintenance instructions contained in this booklet cover procedures intended to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improp er servicing may cause unsafe operation In Canada consult your local telephone directory for the Cameo Service or Authorized Service Center nearest you IIAJOS WII Go1g IJ S zouInsu0 SIJA II Staple sales slip or cancelled check here Proof of original purchase date needed to obtain service under warranty YOUR BUILT IN COOKTOP WARRANTY WHAT IS COVERED FULL ONE YEAR WARRANTY For one year from date of original purchase we will provide free of charge parts and service labor in your home to repair or replace any part of the cooktop that fails because of a manufacturing defect This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states Hawaii and Washington D C and Canada In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician s travel costs to your home All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours Should your
6. burner tops and trim rings can be lifted off making them easy to clean Removing them gives you access to the burner bodies and burner bowls To avoid snagging cloth on spark igniters leave burner tops in place when cleaning burner bowls There are two locating pins on the burner grates that fit into an indentation at the bottom of the bowls The pin allows the grate to sit level in one direction only Do not remove the pin Do not remove burner bowls from glass top units Wash burner parts with all purpose non abrasive cleaner and warm water Soak stubborn soil Dry them with a cloth don t reassemble them wet To reassemble Place the trim ring onto the burner body first Before replacing the burner top first examine the two tabs on its underside The tabs are to fit into receiving slots in burner head Burner Grates Porcelain enamel burner grates should be washed often Wash them in hot soapy water and rinse with clean water Dry the grates with a cloth don t put them back on the cooktop wet When replacing the grates be sure they re positioned securely over the burners To get rid of burned on food place the grates in a covered container or plastic bag Add 1 4 cup ammonia and let them soak for 30 minutes Wash rinse well and dry Or you can use an abrasive cleaner for stubborn stains Although they re durable the grates will gradually lose their shine regardless of the best care you can give them This is due to
7. cooking surface if the wok has a round metal ring which is placed over the burner grate to support the wok This WARNING These adjustments must be made ring acts as a heat trap which may damage the by a qualified service technician in accordance burner grate and burner head Also it may cause with the manufacturer s instructions and all codes the burner to work improperly This may cause a and requirements of the authority having _ carbon monoxide level above that allowed by jurisdiction Failure to follow these instructions current standards resulting in a health hazard could result in serious injury or property damage oe The qualified agency performing this work assumes regen parts listed in this Use and responsibility for the conversion are BOOK SUO pn Sug Ajayes Juejrodwy SAVE THESE INSTRUCTIONS FEATURES OF YOUR COOKTOP 1 Surface Unit Controls 2 Glass Cooktop Surtace 3 Spill Proof Burners 4 High Power Spill Proof Burners Models JGP330 JGP331 JGP334 do 00 ANOX Jo sainjeay USING YOUR COOKTOP Automatic Ignition Your surface burners are lighted by electric ignition eliminating the need for standing pilot lights with constantly burning flames In case of a power outage you can light the burners with a match Hold a lighted match to the burner then turn the knob to the LITE position To avoid burning you hand use extreme caution when lighting burners this way Surface b
8. ices page in the back of this guide We re proud of our service and want you to be pleased If for some reason you are not happy with the service you receive here are three steps to follow for further help FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem NEXT if you are still not pleased write all the details including your phone number to Manager Consumer Relations GE Appliances Appliance Park Louisville KY 40225 FINALLY if your problem is still not resolved write Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago IL 60606 For Customers in Canada FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem NEXT if you are still not pleased write all the details including your phone number to Manager Consumer Relations 2645 Skymark Ave Mississauga Ontario Canada L4W 4H2 IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this appliance IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer birth defects or other reproductive harm and requires businesses to warn customers of potential exposure to such substances Gas appliances can cause minor exposure to four of these
9. main cool Do not place hot cookware on the glass cooktop This could cause glass to break e When using glass cookware make sure it is designed for top of range cooking Keep all plastics away from top burners To avoid the possibility of a burn always be certain that the controls for all burners are at OFF position and all grates are cool before attempting to remove a grate elf cooktop is located near a window do not use long curtains which could blow over the top burners and create a fire hazard elf you smell gas turn off the gas to the cooktop and call a qualified service technician Never use an open flame to locate a leak Don t use aluminum foil to line burner bowls Misuse could result in a fire hazard or damage to the cooktop eDo not cover or block the area around the cooktop knobs This area must be kept clear for proper ventilation and burner performance A When cooking pork follow the directions LP Conversion exactly and always cook the meat to an internal temperature of at least 170 F This assures that in the remote possibility that trichina may be present in the meat it will be killed and the meat will be If you wish to use your cooktop with Liquefied safe to eat Petroleum Gas you must follow the Installation Instructions packed with your cooktop See LP Gas Adjustments Your cooktop is shipped from the factory set to operate only with Natural Gas Do not use a wok on the
10. nobs check the OFF position to insure proper placement To remove knob pull it straight off the stem If knob is difficult to remove place a thin cloth like a handkerchief or a piece of string under and around the knob edge and pull up Wash knobs in soap and water but do not soak As soon as the cooktop is cool wash the glass surface with a cloth moistened with warm soapy water rinse with clean water and dry with a soft cloth You can use any liquid household detergent Do not use abrasive materials such as metal pads cleansing powder and soap filled pads they may scratch the surface Do not use harsh chemicals such as bleach or chemical oven cleaners CAUTION DO NOT COOK ON OR CLEAN A BROKEN OR CRACKED COOKTOP Cleaning solutions and spillovers penetrating the cooktop can create a risk of electric shock Call for service technician immediately To replace knob match the D shaft on the knob N to the D shaft on the stem Inspect the core of the knob to insure that the EP metal insert is in place Do not force the knob Burner Grate EO Burner Top Trim Ring Burner Bowl Burner Body Spark Igniter CAUTION DO NOT OPERATE THE BURNER WITHOUT ALL BURNER PARTS IN PLACE Lo Burner Assembly The burner assemblies should be washed regularly and of course after spillovers Turn all controls off before removing burner parts and drip pans The burner grates
11. not try to use such woks without the ring You could be seriously burned if the wok tipped over do 4y007 mog SUIS Stove Top Grills Do not use stove top grills on your sealed gas burners If you use the stove top grill on the sealed gas burner it will cause incomplete combustion and can resultin exposure to carbon monoxide levels above allowable current standards This can be hazardous to your health KS LESS hy SS SEE CARE AND CLEANING Proper care and cleaning are important so your cooktop will give you efficient and satisfactory service Follow these directions carefully in caring for it Before cleaning any part of your cooktop be sure all burners are off and DISCONNECT ELECTRIC POWER TO THE COOKTOP at the fuse box or circuit breaker panel or pull the cooktop power plug located beneath the cooktop and inside the cabinets Cooktop Glass To keep the cooktop looking its best wipe up any spills as they occur This will keep them from burning on and becoming more difficult to remove It s a good idea to wipe the control area clean after each use of the cooktop For a more thorough cleaning the knobs can be removed by pulling them off the knob stems Control Knobs The control knobs may be removed for cleaning Before removing the knobs for cleaning please note that the knobs on the left side and the knobs on the right side are in the proper OFF position When replacing the k
12. pecific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company In Canada Cameo Inc If further help is needed concerning this warranty In the United States write Manager Consumer Affairs GE Appliances Louisville KY 40225 In Canada Manager Customer Relations Cameo Inc Consumer Service 2645 Skymark Avenue Mississauga Ontario Canada L4W 4H2 Part No 164D2588P261 Pub No 49 8460 MNU101 Rev 1 8 93 CG JGP330 JGP331 JGP33 Printed in the United States
13. proof Glass Ceramic Can be used for either because it heats quickly and evenly Most foods surface or oven cooking It conducts heat very slowly brown evenly in an aluminum skillet Use saucepans and cools very slowly Check cookware manufacturer s with tight fitting lids when cooking with minimum directions to be sure it can be used on gas cooktops amounts of water Stainless Steel This metal alone has poor heating Cast Iron If heated slowly most skillets will give properties and is usually combined with copper satisfactory results aluminum or other metals for improved heat Enamelware Under some conditions the enamel of distribution Combination metal skillets generally work satisfactorily if used at medium heat as the some cookware may melt Follow cookware manufacturer recommends manufacturer s recommendations for cooking methods Glass There are two types of glass cookware those for oven use only and those for surface cooking saucepans coffee and teapots Glass conducts heat very slowly Wok Cooking We recommend that you Do not use woks that use only a flat bottomed have support rings Use wok They are available of these types of woks at your local retail store with or without the ring in place can be dangerous Placing the ring over the burner grate may cause the burner to work improperly resulting in carbon monoxide levels above allowable current standards This could be dangerous to your health Do
14. reful when reaching for items stored in cabinets over the cooktop Flammable material could be ignited if brought in contact with flame or hot surfaces and may cause severe burns Never use your appliance for warming or heating the room Prolonged use of the cooktop in this way can be hazardous continued next page SUOTJIN ASUT AJaJVS JUL IOAdUIT IMPORTANT SAFETY INSTRUCTIONS continued Do not use water on grease fires Weil Never pick up a flaming pan Turn off burner then smother flaming pan by covering pan completely with well fitting lid cookie sheet or flat tray Flaming grease outside a pan can be put out by covering with baking soda or if available a multi purpose dry chemical or foam type extinguisher Do not store flammable materials near the cooktop Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not let cooking grease or other flammable materials accumulate in or near the cooktop Always use the LITE position when igniting top burners and make sure the burners have ignited e Never leave surface burners unattended at high flame settings Boilover causes smoking and greasy spillovers that may catch on fire Adjust surface burner flame size so it does not extend beyond the edge of the cookware Excessive flame is hazardous Use only dry pot holders Pe moist or damp pot holders on hot surfaces may
15. result in burns from steam Do not let pot holders come near open flames when lifting cookware Do not use a towel or other bulky cloth in place of a pot holder e To minimize the possibility of burns ignition of flammable materials and spillage turn cookware handles toward the side or center of the cooktop without extending over adjacent burner Always turn surface burner to OFF before removing cookware e Watch foods being fried at HI flame setting e Foods for frying should be as dry as possible Frost on frozen foods or moisture on fresh foods can cause hot fat to bubble up and over sides of pan e Use least possible amount of fat for effective shallow or deep fat frying Filling the pan too full of fat can cause spillovers when food is added If a combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Always heat fat slowly and watch as it heats e Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point e Use proper pan size Avoid pans that are unstable or easily tipped Select cookware having flat bottoms large enough to properly contain food and avoid boilovers and spillovers and large enough to cover burner grate This will both save cleaning time and prevent hazardous accumulations of food since heavy spattering or spillovers left on cooktop can ignite Use pans with handles that can be easily grasped and re
16. te down the model and serial numbers You ll find them on a label located on the underside of the cooktop These numbers are also on the Consumer Product Ownership Registration Card that came with your cooktop Before sending in this card please write these numbers here Model Number Serial Number Use these numbers in any correspondence or service calls concerning your cooktop If you received a damaged cooktop Immediately contact the dealer or builder that sold you the cooktop Save time and money Before you request service Check the Problem Solver in the back of this guide It lists causes of minor operating problems that you can correct yourself WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building eImmediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier IF YOU NEED SERVICE To obtain service see the Consumer Serv
17. the factory can only be operated with natural gas Do not try to operate it with LP bottled gas unless you follow the Installation Instructions packed with your cooktop See LP Gas Adjustments Don t attempt to repair or replace any part of your cooktop unless it is specifically recommended in this guide All other servicing should be referred to a qualified technician Using Your Cooktop eDon t leave children alone or unattended where a cooktop is hot or in operation They could be seriously burned eCAUTION ITEMS OF INTEREST TO CHILDREN SHOULD NOT BE STORED IN CABINETS ABOVE A COOKTOP CHILDREN CLIMBING ON THE COOKTOP TO REACH ITEMS COULD BE SERIOUSLY INJURED Do not operate or clean your cooktop if the glass is broken or cracked Cleaning solutions and spillovers could penetrate the broken cooktop and create a risk of electric shock Call for service immediately if the cooktop glass breaks or cracks eDo not operate the burner without all burner parts in place Do not clean the cooktop with flammable or volatile cleaning fluids Do not clean the cooktop when the appliance is in use e Avoid scratching the cooktop with sharp implements or with rings and other jewelry Never use the cooktop as a cutting board Let burner grates and other surfaces cool before touching them or leaving them where children can reach them Never wear loose fitting or hanging garments while using the appliance Be ca
18. their continual exposure to high temperatures Do not operate a burner for an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat ID pue area JUULI QUESTIONS USE THIS PROBLEM SOLVER PROBLEM POSSIBLE CAUSE CONTROL KNOB When the knob is at the OFF position it must be pushed in before it can be WILL NOT TURN turned and must be turned in a counterclockwise direction When the knob is at any other position it can be turned in either direction without being pushed in TICKING SOUND OF SPARK IGNITER PERSISTS IN ANY POSITION OTHER THAN LITE TICKING SOUND PERSISTS AFTER BURNER IS TURNED OFF BURNERS DO NOT LIGHT e Call for service e Be sure knob is in the OFF position e Make sure electrical plug is plugged into a live power outlet eGas supply not connected or not turned on e Igniter orifice in burner body may be clogged see Burner Assembly in the Care and Cleaning section Remove the obstruction e Burner parts not replaced correctly see Care and Cleaning section e Counter unit not properly grounded or polarized This can affect spark ignition e Soil clogging holes in burner top Remove and clean e Cooktop burner top not replaced correctly e Knob not re installed correctly Push knob down on the stem BURNERS HAVE YELLOW OR YELLOW TIPPED FLAMES A Yellow flames B Yellow tipped flames
19. tly and courteously And you can all any time GE Answer Center service is open 24 hours a day 7 days a week In Canada contact Manager Consumer Relations Cameo Inc 2645 SkymarkAvenue Mississauga Ontario Canada L4W4H2 For Customers With Special Needs In the United States 800 626 2000 Upon request GE will provide Braille controls for a variety of GE appliances and a brochure to assist in planning a barrier free kitchen for persons with limited mobility To obtain these items free of charge call 800 626 2000 Consumers with impaired hearing or speech who have access toa TDD or a conventional teletypewriter may call 800 TDD GEAC 800 833 4322 torequest information or service In Canada contact Manager Consumer Relations Cameo Inc 2645 SkymarkAvenue Mississauga Ontario Canada L4W4H2 Service Contracts In the United States 800 626 2224 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and youll receive a substantial discount With a multiple year contract you re assured of future service at today s prices 800 4613636 In Canada Parts and Accessories In the United States 8011626 2002 Individuals qualified to service their own appliances can have needed parts or accessories sent directly to thcir home The GE parts system provides access to over 47 000 parts and all GEGenuine Renewal Parts
20. urners in use when ar electrical power failure occurs will continue to operate normally To Light a Burner Push the control knob in and turn it counterclockwise to LITE You will hear a ticking noise the sound of the electric spark igniting the burner e The left front and right rear burners are best for smaller pans and cooking operations requiring carefully controlled simmering conditions The right front and rear left burners are the high power burners for larger pans and fast boiling operations e Do not operate the burner for an extended period of time without cookware on the grate The finish on the After the burner ignites grate may chip without cookware to absorb the heat turn the knob to adjust the flame size To turn the burner off turn the knob clockwise as far as it will go to the OFF position eCheck to be sure the burner you turn on is the one you want to use e Be sure the burners and grates are cool before you place your hand a pot holder cleaning cloths or other materials on them How to Select Flame Size Watch the flame not the knob as you reduce heat The flame size on a gas burner should match the cookware you are using FOR SAFE HANDLING OF COOKWARE NEVER LET THE FLAME EXTEND UP THE SIDES OF THE COOKWARE Any flame larger than the bottom of the cookware is wasted heat and only serves to heat the handle Cookware Aluminum Medium weight cookware is recommended Heat
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