Fujitsu MHS2020AT User's Manual
Contents
1. 2 1 2 1 Spare Parts eater 2 2 22 Disk Drive Removal visa asse aene 2 2 Figures Tables Figure 1 1 Figure 1 2 Figure 1 3 Table 1 1 Table 1 2 Table 1 3 Table 2 1 Contents Illustrations Disk drive revision number label 1 6 Display of disk drive revision number 1 7 Test flowchart 1 9 Status register contents 1 10 Disposition for error register contents 1 10 System level and field troubleshooting 1 12 Model and parts numbers 2 2 C141 F059 01EN CHAPTER 1 Maintenance and Diagnosis 1 1 Maintenance 1 2 Operation Confirmation 1 3 Troubleshooting Procedure This chapter describes the maintenance diagnosis operation check and troubleshooting of the disk drive The following are explained e Rules for regular maintenance and troubleshooting e Display of maintenance level field and factory e Display of machine revision number and number change in the field Tools and test devices needed for each maintenance level e Standard testing for each maintenance level e Recommended procedure for troubleshooting and fault diagnosis C141 F059 01EN 1 1 1 1 Maintenance Maintenance and Diagnosis 1 1 Maintenance 1 1 1 Rules for maintenance The following cautions must be observed to prevent injury during troubleshooting or maintenance A CAUTION Static Damage 1 3 Don t install or remove a PCA or connect or disconnect a cable2. or connector plug when the drive is powered This may give you an electric shock Keep away from mechanical assemblies in the unit during operation This may cause injuries Avoid dangerous detergent when the disk drive is cleaned The following cautions must be observed to avoid damaging the disk drive during troubleshooting and maintenance A CAUTION Device damage 1 1 2 Before touching a PCA or the drive wear a wrist strap and perform the human body grounding to discharge static electricity from your body This will prevent irreparable damage to the PCA and the head of the drive Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered This will prevent electrical damage to the disk drive Operating the disk drive with one or more PCA missing will be unpredictable Only power the drive with all boards installed Avoid any detergent which may cause short circuits when cleaning assemblies Keep all vents open opened and unblocked Avoid other conditions which may cause circuits to overheat A ribbon type cable has one line marked Ensure that this line is always connected to pin 1 of the cable connector Do not apply excessive force to the cover under any circumstances Doing so may cause irreparable damage to the cover C141 F059 01EN Maintenance and Diagnosis 1 1 Maintenance 1 1 2 Maintenance requirements 1 Preventive maintenance The disk drive needs no pr
3. the scope of this manual A CAUTION Device damage The disk enclosure must never to be opened in the field Opening the disk enclosure may cause irreparable damage C141 F059 01EN 1 13 This page is intentionally left blank CHAPTER 2 Removal and Replacement Procedure 2 1 2 2 Spare Parts Disk Drive Removal This chapter explains the procedure for removing and replacing the disk drive It is assumed that the reader has a thorough knowledge of replacing the complete disk drive and replacing the power interface cable When carrying out these procedures note the following items Be sure to wear a wrist strap when removing the disk drive from the host system The disk drive must have been removed from the host system A power interface cable to the disk drive must be disconnected Mounting is done by reversing the steps for removal To carry out maintenance properly observe the following C141 F059 01EN Place removed screws and other parts where they will not get lost or damaged Keep a record of all maintenance work Tighten screws securely but not excessively Before touching the PCA perform the FG frame ground to discharge any static electricity from your body This ensures that the worker will not electrically damage the PCA Do not push the DE cover under any circumstances 2 1 2 1 Spare Parts Removal and Replacement Procedure 2 1 Spare Parts See Table 2 1 for the mo
4. connector section Never ever remove the DE seal label and screws and the DE cover When the power is ON do not change the switch setting or connecting or disconnecting connectors Do not move the device or disconnect connectors with the power ON or until the disk drive unit comes to a complete stop after the power is turned OFF about 30 seconds Place the device in an antistatic vinyl bag along with a desiccant silica gel C141 F059 01EN Maintenance and Diagnosis 1 1 Maintenance b Itis recommended that you use the shock absorption cushion material and packaging that contained the device when it was delivered by Fujitsu If the same packaging material cannot be used use a shock absorbent box that will transmit shocks directly to the device When using this type of box adequately protect the PCA surface and interface connector section c Place a label showing which side is up and clearly stating the notes on handling on the outside of the packaging e Delivery a Asarule deliver as it is packaged and keep the up side up b Ifdelivering a single drive after it is unpacked take it only a short distance Also use shock absorbent material to protect it against shock and vibration Deliver an unpacked device in either of the allowable packed positions Refer to Section 3 2 of the MHS2060AT MHS2040AT MHS2030AT MHS2020AT Disk Drives Product Manual f Storage a Store in dampproof packaging b Take care that the e
5. disk drive is the cause replace the drive 1 2 Operation Confirmation 1 2 1 Operation test When the host computer is processing data the disk drive monitors disk drive operation errors including data command and seek errors The host is notified of the error that the disk drive detected and the user is notified of its result The user may notice intermittent and indefinite failures such as overlong execution time abnormal noise abnormal odor or failures in particular processes The failure reported in the operation test will need further investigation To ascertain the cause of the disk drive failure reported the disk drive can be replaced Failures in the operation test are often not caused by the host system For example not having enough power supply reserve a loose cable connection no timing and mechanical reserves or relationship with other systems In normal operation the disk drive itself or the host determines the processing return or halt following the detected failure state 1 10 C141 F059 01EN Maintenance and Diagnosis 1 3 Troubleshooting Procedure To troubleshoot the failure reported in the test at this level accurately reproduce the condition that caused the failure Then by replacing the disk drive try to separate the fault from the other sections of the disk drive host system 1 2 2 Diagnostic test The diagnostic test is used to separate a confirmed disk drive failure to a disk drive subassembly
6. in field 1 11 procedure 1 11 system level and field 1 12 U Unpacking 1 4 IN 2 C141 F059 01EN READER S COMMENT FORM Your comments or suggestions on this document are cordially solicited For any comments and suggestions you may have please complete and submit this form to your FUJITSU representative The comments and suggestions will be used in planning future editions Thank you for your cooperation MHS2060A T MHS2040A T Date 188 4 ZJO Manualname MHS2030AT MHS2020AT DISK DRIVES MAINTENANCE MANUAL Name Manual code C141 F059 01EN Company or organization Address Comments Line Comments Reply requested Yes No Please evaluate overall quality of this manual by marking V in the appropriate boxes Good Fair Poor Good Fair Poor Good Fair Poor Organization Use of examples Legibility Index coverage Handiness Binding Clarity Cross referencing Others Figures amp tables General appearance Technical level Too high Appropriate Too low Overall rating of this publication Good Fair FOR FUJITSU USE Overseas office Person in charge Note Local representative should pass this form to the section in charge of distribution in FUJITSU Reply By This page is intentionally left
7. B 2 C141 F059 01EN Index D Dampproof packaging 1 5 Delivery 1 5 revision number marking 1 6 Diagnostic test 1 11 Disk drive replaced troubleshooting 1 11 replacement 1 5 revision number 1 6 revision number label 1 6 Disposition for error register contents 1 10 E Exchangable parts in field 1 3 F Factory maintenace 1 5 troubleshooting 1 13 Field exchangable parts 1 3 maintenance 1 5 revision number change 1 6 1 7 troubleshooting 1 12 Firmware code and revision 1 6 G General notes 1 4 H Handling notes 1 4 Initial self diagnostics 1 8 Installation 1 4 L Levels maintenance 1 5 Maintenance 1 1 levels 1 5 requirements 1 3 Maintenance and diagnosis 1 1 Model 2 2 C141 F059 01EN N Notes general 1 4 handling 1 4 Offline self diagnostics 1 8 Operation configuration 1 10 test 1 10 P Packaging 1 4 dampproof 1 5 Parts numbers 2 2 replacement 1 5 Preventive maintenance 1 3 R Removal and replacement procedure 2 1 Revision firmware code 1 6 Revision number change in the field 1 6 1 7 mark when delivered 1 6 1 7 Rules for maintenance 1 2 s Self diagnostics 1 8 initial 1 8 offline 1 8 Service life 1 3 system and repair 1 3 Spare parts 2 2 Status register contents 1 10 Storage 1 5 System level 1 12 and field troubleshootng 1 12 T Test 1 8 equipment 1 8 flowchart 1 9 Tools 1 8 Index Troubleshooting at factory 1 13 disk drive replaced
8. C141 F059 01EN MHS2060AT MHS2040AT MHS2030AT MHS2020AT DISK DRIVES MAINTENANCE MANUAL cO FUJITSU FOR SAFE OPERATION Handling of This Manual This manual contains important information for using this product Read thoroughly before using the product Use this product only after thoroughly reading and understanding especially the section Important Alert Items in this manual Keep this manual handy and keep it carefully FUJITSU makes every effort to prevent users and bystanders from being injured or from suffering damage to their property Use the product according to this manual IMPORTANT NOTE TO USERS READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT INCORRECT USE OF THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO USERS BYSTANDERS OR PROPERTY While FUJITSU has sought to ensure the accuracy of all information in this manual FUJITSU assumes no liability to any party for any damage caused by any error or omission contained in this manual its updates or supplements whether such errors or omissions result from negligence accident or any other cause In addition FUJITSU assumes no liability with respect to the application or use of any product or system in accordance with the descriptions or instructions contained herein including any liability for incidental or consequential damages arising therefrom FUJITSU DISCLAIMS ALL WARRANTIES REGARDING THE INFORMATION CONTAINED HEREIN WHETHER EXPRESSED IMPLIED OR STA
9. E 2002 0T RATI 5V 0 554 lt Revision X X X X X X X XX LBA XXXXXXXX HAN VIDER OME OF FOLLOWING 1 5 PATENT t 4 24 165 5 151 638 5 173 647 5 187 628 5 212 608 5 307 330 5 331 486 5 612 840 5 821 583 5 681 621 5 613 157 5 696 646 5 729 411 5 731 973 5 754 435 5 798 885 5 901 014 5 913 550 VOID WARRANTY IF SEAL BROKEN 00 NOT PUSH ON THE ine COVER AND PCB 41010 MORE RATTLE NOISE 15 WHEN HANDLE amp nd lt JUMPER gt DEVICEO DEVICE CABLE SEL zbo 83 O 2 L 0 00 o 231 Figure 1 2 Display of disk drive revision number C141 F059 01EN 1 7 1 1 Maintenance Maintenance and Diagnosis 1 1 5 Tools and test equipment At the field maintenance level only ordinary hand tools are required for troubleshooting and repairing the disk drive Special tools and test equipment is not required Factory level tools and test equipment are beyond the scope of this manual 1 1 6 Self diagnostics 1 1 7 Test 1 8 The disk drive has the following self diagnostics These self diagnostics allow normal basic operation of an isolated disk drive can be checked Initial self diagnostics Offline self diagnostics EXECUTE DRIVE DIAGNOSTIC DIAGNOSTIC command The disk drive test can be divided into the following three levels e Operating test See Subsection 1 2 1 Operat
10. Preface This manual describes the MHS2060AT MHS2040AT MHS2030AT and MHS2020AT 2 5 inch hard disk drives with a built in controller that is compatible with the ATA interface This manual explains in detail how to maintain the disk drives This manual assumes that users have a basic knowledge of hard disk drives and their application in computer systems This manual consists of the following two chapters Overview of Manual CHAPTER 1 Maintenance and Diagnosis This chapter explains MHS2060AT MHS2040AT MHS2030AT and MHS2020AT maintenance requirements operation verification and troubleshooting CHAPTER 2 Removal and Replacement Procedure This chapter explains the procedure for removing and replacing MHS2060AT MHS2040AT MHS2030AT and MHS2020AT Abbreviations This section lists the abbreviated terms and their full words used in this manual Index In this manual disk drives may be referred to as drives or devices IBM PC AT is a registered trademark of IBM International Business Machines Corporation of the United States of America Conventions for Alert Messages This manual uses the following conventions to show the alert messages An alert message consists of an alert signal and alert statements The alert signal consists of an alert symbol and a signal word or just a signal word The following are the alert signals and their meanings This indicates a hazardous situation could result in AC AUTI ON minor or mod
11. S2060AT XX 1D XX XXXX PART NO CA06272 B042 SER N0 000070412345 DATE 2002 07 RATING 5V 0 55A HE NAO 12345678 XXX f XX LBA XXXXXXXX MAY BE NANUFACTURED UNDER ONE OF FOLLOWING U S PATENT 5 Disk drive revision number Firmware code revision 4 924 165 5 151 638 5 173 647 5 187 628 5 212 608 5 307 330 5 331 486 5 339 206 5 365 700 5 404 253 5 530 875 5 581 418 5 590 001 5 610 829 5 612 840 5 521 583 5 661 52 5 BT3 187 5 696 545 5 729 411 5 731 873 5 184 435 5 798 885 5 901 014 5 913 5 81010 WARRANTY IF SEAL BROKEN 00 NOT PUSH ON THE TOP COVER AND PCB AVOID EXCESSIVE SHOC RATTLE_NOISE 15 NORMAL WHEN HANDLE f an lt JUMPER gt DEVICEO DEVICE CABLE SEL zbo oo S HI 2 6 s Figure 1 1 Disk drive revision number label 1 Revision number marking at delivery The machine revision number is indicated by crossing out up to the relevant number in the relevant alphabetic character row using marks see Figure 1 2 2 Revision number change in the field When a part is replaced in the field or other modifications are made the machine revision number may need to be changed The level is indicated by crossing out the relevant number in the relevant alphabetic character row using marks see Figure 1 2 3 Firmware code and revision 1 6 First 2 digit indicate
12. TUTORY FUJITSU reserves the right to make changes to any products described herein without further notice and without obligation This product is designed and manufactured for use in standard applications such as office work personal devices and household appliances This product is not intended for special uses atomic controls aeronautic or space systems mass transport controls medical devices for life support or weapons firing controls where particularly high reliability requirements exist where the pertinent levels of safety are not guaranteed or where a failure or operational error could threaten a life or cause a physical injury hereafter referred to as mission critical use Customers considering the use of these products for mission critical applications must have safety assurance measures in place beforehand Moreover they are requested to consult our sales representative before embarking on such specialized use The contents of this manual may be revised without prior notice The contents of this manual shall not be disclosed in any way or reproduced in any media without the express written permission of Fujitsu Limited All Rights Reserved Copyright FUJITSU LIMITED 2002 Revision History 1 1 Edition Date Revised section 1 Details 2002 07 15 07 15 Section s with asterisk refer to the previous edition when those were deleted C141 F059 01EN This page is intentionally left blank
13. any other disk drive defects such as those caused by user misoperation or mishandling inappropriate operating environments defects in the power supply or cable problems of the host system or other causes outside the disk drive C141 F059 01EN Important Alert Items Important Alert Messages The important alert messages in this manual are as follows This manual uses the key alert messages given below The following manual also contains notes on safety precautions A hazardous situation could result in minor or moderate personal ACAUTION injury 1f the user does not perform the procedure correctly Also damage to the predate or other property may occur if the user does not perform the procedure correctly Maintenance Static Damage 1 Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered This may give you an electric shock Keep away from mechanical assemblies in the unit during operation This may cause injuries Avoid dangerous detergent when the disk drive is cleaned C141 F059 01EN iii Important Alert Items Maintenance Device damage 1 Before touching a PCA or the drive wear a wrist strap and perform the human body grounding to discharge static electricity from your body This will prevent irreparable damage to the PCA and the head of the drive Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powere
14. blank N310 6503 Lp LO TIWANVIN SONVNALNIVIN S3AIHQ ASIA LVOZOZSHIN LVOEOZSHIN LVOPOZSHIN LVO90ZSHIN N310 6S03 LpLO TIWANVIN SONVNALNIVIN S3AIHQ ASIA LVOZOZSHIN LVOEOZSHIN LVOPOZSHIN LVO90ZSHIN This page is intentionally left blank cO FUJITSU
15. d This will prevent electrical damage to the disk drive Operating the disk drive with one or more PCA missing will be unpredictable Only power the drive with all boards installed Avoid any detergent which may cause short circuits when cleaning assemblies Keep all vents open opened and unblocked Avoid other conditions which may cause circutts to overheat A ribbon type cable has one line marked Ensure that this line is always connected to pin 1 of the cable connector Do not apply excessive force to the cover under any circumstances Doing so may cause irreparable damage to the cover Device damage The DE is completely sealed Do not open the DE in the field Data corruption When asking for repair save all data stored in the disk drive beforehand Fujitsu Limited is not responsible for any loss of data during service and repair Device damage The disk enclosure must never to be opened in the field Opening the disk enclosure may cause irreparable damage iv C141 F059 01EN Important Alert Items Maintenance Damage or Device damage Perform any removal after the system power is completely disconnected The cable must not be disconnected and the screws that attach the drive must not be removed with the power ON Do not move the drive until it comes to a complete stop about 30 s after the power is turned OFF Perform the human body grounding to discharge any static electricity from your body Be sur
16. del and parts numbers to order the replacement disk drive Table 2 1 Model and parts numbers Model Part number Formatted Mounting screw capacity MHS2060A T CA06272 B042 60 GB MHS2040A T CA06272 40 GB B83100DX M3 depth 3 MHS2030AT CA06272 B022 30 GB MHS2020AT CA06272 20 GB B82200DY 2 2 Disk Drive Removal The method and procedures to demount the disk drive to check the jumper terminal change the jumper position or replace the device differ depend on the system cabinet structure Therefore for actual working procedures the specific conditions necessary for each system must be determined The general removal procedures with notes is as follows a Disconnect the power interface cable b Remove the screws that attach the drive and remove the drive from the system cabinet c When storing or transporting the drive pack it an antistatic bag To protect the device from damage and prevent the worker getting hurt observe the following cautions and precautions in Subsection 1 1 1 A CAUTION Damage or Device damage Perform any removal after the system power is completely disconnected The cable must not be disconnected and the screws that attach the drive must not be removed with the power ON 2 Do not move the drive until it comes to a complete stop about 30 s after the power is turned OFF 3 Perform the human body grounding to discharge any static electricity from your body Be sure to wear a wri
17. e that was removed the failure is elsewhere in the system System level troubleshooting shown in Table 1 3 is performed at the user site to isolate the reported failure to the disk drive or system C141 F059 01EN 1 11 1 3 Troubleshooting Procedure Maintenance and Diagnosis Table 1 3 System level and field troubleshooting Check to be made Recommended work DC power voltage Confirm that the DC power voltage is within 5 of the standard value level When measured at pins 41 and 42 of the power supply connector the 5 VDC must be 4 75 to 5 25 VDC DC power ripple Check that the maximum ripple at 5 VDC power is less than 100 mV noise peak to peak and 200 mV peak to peak respectively Power interface Confirm that the AT interface cable is properly connected at the disk cable connection drive power supply section and control unit Switch setting Confirm that the switch on the disk drive control PCA is set for normal operation with the host computer Refer to Section 3 4 of the MHS2060AT MHS2040AT MHS2030AT MHS2020AT Disk Drives Product Manual for switch setting System cable Confirm that all cable connections throughout the system correctly connected System diagnostic To further isolate the failure if it can be done execute the system level test diagnostic routine described in the host computer manual Intermittent or Check the AC voltage level at the power supply section and recheck the indefinite error DC voltage l
18. e to wear a wrist strap C141 F059 01EN M This page is intentionally left blank MHS2060AT MHS2040A T MHS2030AT MHS2020A T DISK DRIVES PRODUCT MANUAL C141 E171 C141 F059 01EN Manual Organization Device Overview Device Configuration Installation Conditions Theory of Device Operation Interface Operations viii This page is intentionally left blank CHAPTER1 CHAPTER 2 C141 F059 01EN Contents Maintenance and Diagnosis 1 1 1 1 Maintenance een e ER bee etes 1 2 1 4 4 Rules for maintenance a 1 2 1 1 2 Maintenance requirement seen 1 3 1 1 3 Maintenance levels e Rer Rede ree 1 5 1 1 4 Disk drive revision number eese 1 6 1 1 5 Tools and test equipment nennen 1 8 1 1 6 SSelf diagnostie s ttem neris 1 8 L1 T staicusauusdpieeu peau 1 8 1 2 Operation Confirmation essere nennen 1 10 1 2 1 Op r ti n test ped ee Re ee cbe 1 10 1 2 2 Diagnostie eme erepto e quei eese 1 11 1 3 Troubleshooting Procedure eese 1 11 1 3 1 Troubleshooting procedure aaa 1 11 1 3 2 Troubleshooting disk drive replaced in field 1 11 1 3 3 Troubleshooting at factory 1 13 Removal and Replacement Procedure
19. erate personal injury if the user does not perform the procedure correctly This alert signal also indicates that damages to the product or other property may occur if the user does not perform the procedure correctly This indicates information that could help the user use the product more efficiently IMPORTANT C141 F059 01EN i Preface In the text the alert signal is centered followed below by the indented message A wider line space precedes and follows the alert message to show where the alert message begins and ends The following is an example Example A CAUTION Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered This may give you an electric shock The main alert messages in the text are also listed in the Important Alert Items Operating Environment Attention This product is designed to be used in offices or computer rooms For details regarding the operating environment of use refer to the Product Manual C141 E171 01EN Please forward any comments you may have regarding this manual To make this manual easier for users to understand opinions from readers are needed Please write your opinions or requests on the Comment at the back of this manual and forward it to the address described in the sheet Liability Exception Disk drive defects refers to defects that involve adjustment repair or replacement Fujitsu is not liable for
20. evel at the disk drive power supply connector If the AC voltage level is abnormal or if there is a lot of electrical noise notify the user If the DC voltage level is unstable replace the power supply section If possible replace the disk drive If the fault remains the disk drive is not the case For suggestions to isolate the failure further refer to the hardware and software manuals provided with the system 1 12 C141 F059 01EN Maintenance and Diagnosis 1 3 Troubleshooting Procedure 1 3 3 Troubleshooting at factory When the trouble is recovered by replacing the drive at field Subsection 1 3 2 troubleshoot the replaced drive to isolate the trouble to the subassembly parts To shorten the troubleshooting time and repairing time gather the data such as environmental data and other information from the user and then return the failed drive to the factory with the media defect list to repair At the factory user environment is made and a reappearance test is performed To reappearance a same trouble at user the failed drive is connected to the host system If no trouble occurs by the normal test the reappearance test is performed by adding the voltage temperature load using a disk drive tester or tools according to the user environment When a trouble reappeared troubleshoot the cause of failure Then replace the failed unit or parts As this level maintenance is made by a factory this maintenance level is beyond
21. eventive maintenance not even the air filter needs to be changed 2 Service life A CAUTION Device damage The DE is completely sealed Do not open the DE in the field In situations where management and handling are correct the life of the disk drive is five years when the DE surface temperature is less than 48 C When the DE surface temperature exceeds 48 C the life is five years or 20 000 hours of operation whichever occurs first Refer to Section 1 7 and 3 2 in Product Manual 3 Exchangeable parts in field The PCA and the DE cannot be replaced separately in the field Replace the whole disk drive 4 Service system and repair Fujitsu Limited has a disk drive service system and repair facility When making a request for repair or parts replacement you should provide related information usually including a b c d C141 F059 01EN Model name of disk drive part number P N disk drive revision number manufacture serial number S N and date of manufacture of the disk drive Circumstances when the fault occurred Date of trouble occurred System configuration Environmental conditions including temperature humidity and voltage Fault history of the drive Details of the fault Description of the fault Issued command and specified parameters Status Status Error register Interval of the fault Other information for fault diagnosis 1 3 1 1 Maintenance Mai
22. ing test e Diagnostic test See Subsection 1 2 2 Diagnostic test Figure 1 3 shows the relationship between the test level and troubleshooting Tables 1 1 and 1 2 show the check contents C141 F059 01EN Maintenance and Diagnosis Operation test with the host computer or test equipment Continue with the operation C141 F059 01EN Check the host system Table 1 1 Disk drive replacement or repair Disk drive normal Yes 1 1 Maintenance Analyze the system related failure No Diagnostic test with the host computer or test equipment Test using voltage or temperature stress Yes No failure y Disk drive failure analysis Table 1 2 Figure 1 3 Test flowchart 1 9 1 2 Operation Confirmation Maintenance and Diagnosis Table 1 1 Status register contents 1 Shown in Table 1 2 1 Check whether vibration is transmitted because of the way the disk drive is mounted 2 Check the power cable and connector 3 If it is concluded that the disk drive is the cause replace the disk drive Table 1 2 Disposition for error register contents Method of disposition If it is concluded that the disk drive is the cause replace the drive 1 Check the status of the host cable and drive 2 If it is concluded that the
23. ntenance and Diagnosis A CAUTION Data corruption When asking for repair save all data stored in the disk drive beforehand Fujitsu Limited is not responsible for any loss of data during service and repair 5 Notes on handling a 1 4 General notes a b c Unpacking a b c d Installation a b Packaging a Vibrations and shocks more severe than allowed will cause fatal damage to the device so be very careful Be especially careful when unpacking the device Do not leave the device in a dusty environment Because the device uses GMR giant MR head and static sensitive CMOS semiconductors take the following precautions be careful of the handling on the following points after the device is unpacked Usean antistatic mat etc in the environment for handling the equipment The worker should also be physically grounded e g wearing a wrist strap Hold by the DE section do not directly touch the PCA unit unnecessarily Use a flat workplace find which side of the pack is up and be careful not to have the wrong side facing upwards Do not place the device directly on a hard table place it on something soft such as a rubber mat Be careful not to apply any excessive force to the packed device when removing the shock absorbing material When taking the device out of the antistatic bag be especially careful not to apply any excessive force to the PCA or to the interface
24. nvironmental requirements satisfy the non operating environmental specifications described in Section 1 4 of the MHS2060AT MHS2040AT MHS2030AT MHS2020AT Disk Drives Product Manual c To prevent condensation do not subject the device to sudden changes of temperature 1 1 3 Maintenance levels Because of its compact size and special repair requirements it is recommended that the whole disk drive be replaced This section describes maintenance on two levels 1 Field maintenance disk drive replacement e Replacement at the user site e Disk drive replacement requires ordinary tools e Usually the user retailer seller or OEM trader will replace the drive 2 Factory maintenance parts replacement e Only Fujitsu can perform maintenance at this level e This includes maintenance training and assisting other OEM traders The OEM trader usually assists the retailer and seller Use the factory level tools and test equipment This includes recommended spare parts and repairing or replacing various parts C141 F059 01EN 1 5 1 1 Maintenance Maintenance and Diagnosis 1 1 4 Disk drive revision number The disk drive revision number is a single alphabetic character followed by a single alphanumeric character It is stuck on the DE and marked on the revision number label Figure 1 1 shows the disk drive revision number label format MANUFACTURED FUJITSU THAILAND CO LTD d usa oce e i E XXXXXXXX MODEL MH
25. or to check the disk drive performance A test of this level usually includes a specific disk drive function or concentrated execution of a group of functions The test is usually performed by a factory engineer and not where the failure was reported The disk drive is tested using another host computer or test equipment To troubleshoot the disk drive failure in the diagnostic test the engineer will reproduce the failure condition The engineer then isolates the failure to a subassembly or part of the disk drive The procedures used in a test of this level great depend on the test equipment used It is beyond the range of this manual 1 3 Troubleshooting Procedure 1 3 1 Troubleshooting procedure This section describes the troubleshooting procedures for a disk drive failure at field maintenance level described in Subsection 1 1 3 In this section troubleshooting is made to isolate the reported failure to the disk drive or a host system Usually troubleshooting is necessary only when a cause of failure is uncertain or unknown When a cause of failure is clear for example abnormal sound in the DE or burnt parts on the PCA a level of troubleshooting is low 1 3 2 Troubleshooting disk drive replaced in field It is recommended that the whole drive be replaced in maintenance of this level If replacing the drive corrects the fault return the old drive to the factory for testing and repair If the new drive shows the same fault as the on
26. s a firmware code and rest 2 digit indicates its revision Note For a change of revision number after delivery Fujitsu issues a Change Request Notice and the disk drive revision number after the change When a change is made at the user site the revision number level should be changed as described above C141 F059 01EN Maintenance and Diagnosis 1 1 Maintenance Revision number mark when delivered MANUFACTURED FUJITSU THAILAND CO LTD c cem e THATLAND MODEL MHS2060AT XX 10 XXXX PART NO CA06212 B042 SER 0000 0 12345 DATE 2002 07 RATING 5V 456189 XGB MAY BE MANUFACTURED UNDER ONE OF FOLLOWING U S PATENT S 4 924 185 5 151 638 5 173 841 5 187 828 5 212 508 5 307 33D 5 331 488 935 208 538910 404 233 5 930075 S 581 110 890 001 810 329 5 812 840 5 621 593 5 851 821 5 873 5 888 848 5 728 411 5 731 973 5 784 435 5 788 885 5 801 014 5 513 00010 VARRANTY IF SEAL BROKEN 400 NOT PUSH ON THE TOP COVER AND PCB AVOID EXCESSIVE SHOCK RATTLE NOISE S NORMAL WHEN HANDLER 27 4 A2 Revision lt JUMPER gt gi DEVICE CABLE SELL DO NOT COVER Revision number change in the field ruff MANUFACTURED FUJITSU THATLAND CO LTD u cem MADE I THAILAND B XXXXXXXX MODEL 52060 XX 10 PART NO CA062 T B042 SER N0 000010412345 DAT
27. st strap 2 2 C141 F059 01EN ABRT AIC AMNF ATA AWG BBK BIOS FR GB Acronyms and Abbreviations A Aborted command Alternating current Automatic idle control Address mark not found AT attachment American Wire Gauge B Bad block detected Basic input output system C Corrected data Cylinder high register Cylinder low register Command register Complementary metal oxide semiconductor Current sense register Contact start stop Cylinderregister D dB A scale weighting Direct current Disk enclosure Device head register Drive ready Data request bit Drive seek complete Drive write fault E Error checkingand correction Error register Error F Features register G Giga byte C141 F059 01EN HA HDD IDNF IRQ14 LED MB MB s MPU MTBF MTTR OEM PCA PIO P N RLL TPI TRONF Typ H Host adapter Hard disk drive ID not found Interrupt request 14 L Light emitting diode Mega byte Mega byte per seconds Micro processor unit Mean time between failures Mean time to repair Original equipment manufacture P Printed circuit assembly Programmed input output Parts number R Run length limited S System area Sector count register Signal ground Sector number register Status register Serial number T Tracks per inches Track 0 not found Typical AB 1 Acronyms and Abbreviations U V UNC Uncorrectable ECC error VCM Voice coil motor A
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