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Frontier Labs Lite/Pro User's Manual

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Contents

1. 13 Specifications 13 Frequently Asked Questions FAQ 15 C Chhaapptteerr 11 1 CChhaapptteerr 11 W Weellccoom mee Congratulations on your purchase of this POS terminal Your easy to use POS terminal is designed to help you enhance your business flexibility by offering a superior customer experience O Ovveerrvviieew w ooff FFrroonnttiieerr UULLVV Frontier ULV 1 0 Frontier ULV 1 5 2 0 Model Lite Pro Lite Pro CPU VIA Eden 1GHz Fan less VIA C7 1 5 GHz 2 0 GHz Chipset VIA CN700 8237R HDD 2 5 x 1 2 5 3 5 x 1 2 5 x 1 2 5 3 5 x 1 CF memory card Storage devices DOM Disk On Module Serial Port 3 Touch amp MSR I F included 6 Touch amp MSR I F included 3 Touch amp MSR I F included 6 Touch amp MSR I F included USB port 5 USB Ver 2 0 Powered USB None 2 1 x 12V 1 x 24V None 2 1 x 12V 1 x 24V DC Output for peripherals None DC 12V amp DC 24V plug None DC 12V amp DC 24V plug ULV Lite ULV Pro Counter space saver Powerful expansion capability Dual display for advertising Chapter 1 Welcome 2 RReeaarr VViieew w The rear panel view with the input and output ports is
2. Chapter 2 6 Getting Started 6 Pre installation Notice 6 Default Setting 6 Limitations 7 Hardware Installation 8 Installing the Adapter and Internet for Lite type 8 Installing the Adapter and Internet for Pro type 9 Installing the Customer Display for Lite type 10 Installing the Customer Display for Pro type 10 Installing the 2nd display for Pro type only 11 Installing the MSR 12 LCD Operating Angle 12 Appendix 13 Technical Information
3. FFrroonnttiieerr UULLVV LLiittee PPrroo UUsseerr ss M Maannuuaall PPrreeffaaccee i AAbboouutt tthhiiss MMaannuuaall Thank you for purchasing our Frontier Touch Terminal This terminal offers highly enhanced features with easy connection to various optional devices for optimal performance This user manual describes how to setup and connect your terminal CCooppyyrriigghhtt Copyright 2006 All rights reserved This product and related documentation are protected by copyright and are distributed under licenses restricting their use copying and distribution No part of this documentation may be reproduced in any form by any means without prior written authorization of the manufacturer and its licensors if any SSaaffeettyy nnoottiicceess BBeeffoorree YYoouu PPrroocceeeedd Read the safety notices and the User Manual carefully before using the product Keep the box and packaging in case the product needs to be shipped in the future Follow the product and warning label instructions Any changes or modifications that do not follow the instructions in this manual will void this product s warranty PPoow weerr SSuuppppllyy SSaaffeettyy NNootteess To avoid electric shocks disconnect the power cord from the electrical outlet before relocating the system Make sure the voltage of the power outlet conforms within voltage range of the terminal Failure to comply may cause
4. System Trigger Control System front side tact switch ATX Trigger below the LCD display with bottom Ethernet Port 10 100 Mbps Auto Realtek RTL8100C Ethernet chip on board Intel Ethernet chips on board 10 100 base T Gigabyte extendible ACPI NT 4 0 5 0 NDIS5 Remote boot ROM for NT 4 0 Enable or disable by BIOS setup Audio VIA VT 1612A AC97 CODEC on board Keyboard PS 2 Mouse PS 2 Wall Mount VESA standard 100mm System Size 350mm L x 350mm W x 350mm H min height when folded 160mm S W Compatibility DOS OS2 V2 1 SCO XENIX V2 3 2 SCO UNIX V3 2 NOVELL WIN 3 1 95 98 2000 XP NT4 0 Operation Temp 0 C to 40 C without HDD up to 50 C Storage Temp 25 C to 70 C Optional Device ISO Trick 1 2 3 Magnetic Stripe Reader Smart Card Reader 20 column 2 lines VFD Customer Display Optical Finger Print Sensor 10 4 or 12 1 LCD Customer Display Appendix Technical Information 15 ITEM SPECIFICATION 32 Keys Programmable POS Keyboard Note Specifications are subject to change without notice FFrreeqquueennttllyy AAsskkeedd Q Quueessttiioonnss FFAAQ Q Question 1 Why does the system appear unstable after updating BIOS Answer Load optimized defaults or load SETUP Default after flashing BIOS If the system remains unstable clear CMOS to solve the problem Question 2 How do I clear CMOS Answer To clear CMOS do the following 1 Turn off power and sw
5. driving Pulse Internal connector DC 12V 1A DC 24V 1A DC 12V 1A DC 24V 1A DC 12V Powered USB for peripherals Bottom side On Interface Board DC 12V 1 5A DC 12V 2 5A DC 24V Powered USB for peripherals Bottom side On Interface Board DC 24V 1 5A DC 24V 2A 2nd LCD Monitor Power Connector DC Plug Bottom side On Interface Board DC 12V 1 5A DC 12V 2 5A DC 24V Printer Power Connector Hosiden 3PIN Bottom side On Interface Board DC 24V 1 5A DC 24V 2A Note None of the COM Port current loading should exceed DC 5V 3A DC 12V 2A DC 12V 24V powered USB should not be used with 12V DC plug and 24V Hosiden at the same time When 2nd Display uses 12V DC plug the thermal printer can NOT use the 24V Hosiden simultaneously Chapter 2 Getting Started 8 HHaarrddw waarree IInnssttaallllaattiioonn IInnssttaalllliinngg tthhee AAddaapptteerr aanndd IInntteerrnneett ffoorr LLiittee ttyyppee To install the adapter and Internet cable for Lite type do the following 1 Connect the Internet RJ 45 cable and the power cable to the connectors and arrange the cables in the clamps as shown 2 Replace the extension base cover and affix it to the base with two M3 back screws Power adapter connector RJ 45 connector Chapter 2 Getting Started 9 IInnssttaalllliinngg tthhee AAddaapptteerr aanndd IInntteerrnneett ffoorr PPrroo ttyyppee To install the a
6. the electric shock or damage to the terminal If you are not sure of the electricity voltage that you are using contact your local electricity company To avoid fire or electric shocks do not overload electric power outlets Protect the power cord from being walked on or pinched particularly at plug convenience receptacles and the point where they exit from the apparatus Preface ii OOppeerraattiinngg IInnssttrruuccttiioonnss Keep this manual for future reference Keep this equipment from moisture and dust Place the equipment on a stable surface before setting it up If there is any of the following situation arise notify a qualified service technician immediately The power cord or plug is damaged Liquid has been spilt on to the equipment The equipment has been dropped and damaged The equipment does not function normally Do not block any ventilation openings to prevent the equipment from overheat Do not leave the equipment in a non air conditioned environment where the storage temperature may go above 60 C 140 F as this can cause damage to the equipment MMaaiinntteennaannccee Gently wipe screen with a clean soft hair lens brush or a lint free cloth Do not apply pressure to the screen while cleaning Do not spray any liquid directly onto the screen or the casing of the Frontier ULV Terminal Chemical cleaners have been reported t
7. 333 400 System Core Chipset North Bridge VIA CN 700 South Bridge VIA 8237R BIOS Award BIOS with enhanced ACPI 1 0 PnP APM DMI ESCD PCI bus 2 1 On Now DRAM ECC AGP 3D Graphics VIA AGP4X graphics core share memory from 8MB up to 64 MB Dual VGA output Dual view on North Bridge Chips Supports 3D 2D graphics accelerator NT 4 0 5 0 Windows 95 98 2000 XP utility APM ACPI 1 0 Direct 9 0 VPE MPEG2 Parallel Port One LPT port SPP EPP ECP IRQ and address selectable by BIOS setup Serial Port Total 6 COM port on board IRQ selectable by BIOS setup Output on 9th pin by jumper selector Each voltage output with poly switch protector USB Total 5 USB port USB 2 0 support One USB port V 2 0 located on the front panel Two USB port V 2 0 located on the rear panel Two USB port V 2 0 on extended base optional Enhance PCI IDE On board PCI bus master IDE1 2 support Ultra DMA 66 100 133 Serial ATA Port One Serial ATA HDD ports Appendix Technical Information 14 ITEM SPECIFICATION Thermal Solution One heat sink Fan less or heat sink with Fan Base on Fan Speed Control technology for CPU and North Bridge Chip Compact Flash Card One bootable compact flash card socket Type I II Cash Drawer Port One cash drawer port with status sensor EPSON ESC Pin define System Power DC 24V 5A 120W external power adapter with internal DC to DC power inverter AC Power Source AC 90 to 264V Full Range
8. conforms to IP 43 standard 7 Do not insert or remove any devices or components from the Frontier ULV while the power is on DDeeffaauulltt SSeettttiinngg Default settings for Frontier Touch Terminal serial ports COM1 COM2 COM3 COM4 COM 5 COM 6 IRQ 4 IRQ 3 IRQ 5 IRQ 10 IRQ 5 IRQ 10 Chapter 2 Getting Started 7 Preset voltage setting for MSR 1 The MSR default setting is ISO Track 1 amp 2 For customized track settings advise the manufacturer before production 2 In event of any requirement to change the setting of the MSR run Setting utility in the driver CD provided in the accessory package 3 The normal swiping card speed of the MSR is 10 to 100 cm sec based on the ISO 7812 standard LLiim miittaattiioonnss Connector with Voltage Output Location Average current Pack current COM 1 for External input device interface LCD Panel Side DC 5V 0 5A DC 12V 0 5A DC 5V 1A DC 12V 0 5A COM 2 for Touch Panel interface LCD Panel Side DC 5V 0 3A DC 5V 0 5A COM 3 for extension interface 9th PIN of DB 9 LCD Panel Side On Mother Card DC 5V 0 3A DC 12V 0 5A DC 5V 0 5A DC 12V 1A COM 4 for extension interface 9th PIN of DB 9 Bottom side On Interface Board DC 5V 0 3A DC 12V 0 5A DC 5V 0 5A DC 12V 1A COM 5 for Pole Display RJ 45 Bottom side On Interface Board DC 5V 1A DC 12V 1A DC 5V 1A DC 12V 1A COM 6 for Cash Drawer
9. dapter and Internet cable for Pro type do the following 1 Take out the cable clamps from the accessory package and attach them to the position as shown Connect the Internet RJ 45 cable and the power cable to the connectors and arrange the cables in the clamps 2 Replace the extension base cover with two M3 screws and then affix the stand cover to the base with three M3 screws Power adapter connector RJ 45 connector Cable clamp Chapter 2 Getting Started 10 IInnssttaalllliinngg tthhee CCuussttoom meerr DDiissppllaayy ffoorr LLiittee ttyyppee Follow the procedures below to install the Customer Display 1 Connect the VFD DB 9 cable to the connector as shown 2 Replace the base cover and affix it with two M3 screws 3 Attach the Customer Display to the base of the Frontier ULV Terminal with two M3 screws 4 Lock the Customer Display to the customer display pole bracket with two M3 screws IInnssttaalllliinngg tthhee CCuussttoom meerr DDiissppllaayy ffoorr PPrroo ttyyppee Follow the procedures below to install the Customer Display 1 Plug the VFD RJ 45 connector of the Customer Display into the COM5 port 2 Install the Customer Display and the cover stand in place with three M3 screws Chapter 2 Getting Started 11 IInnssttaalllliinngg tthhee 22nndd ddiissppllaayy ffoorr PPrroo ttyyppee oonnllyy To install the 2nd display onto the Frontier ULV Terminal do the followi
10. er to restore the factory default setting Chapter 1 Welcome 4 FFeeaattuurreess This POS terminal comes equipped with the following features Noise free The fan less noise free design of the Frontier ULV is ideal for noise intolerant environment such as hospitals museum and SPA resorts etc Low power consumption ULV Ultra Low Voltage design of the device is embedded with a unique chip set and CPU renders power saving function Saving cost of ownership Modular design provides the owner with the following benefits a cost effectiveness b customization flexibility and c easy maintenance Compact size Aesthetic design Slimmest in the POS industry standard 24 mm This elegant economic POS system features a sleek compact design base that saves counter space and adds appeal to the service environment Dust water proof Frontier ULV series features a highly durable rigorously tested design that is reliable and dependable in rugged environments WEPOS XPE solution Solution is recommended to be bundled with embedded solution for high performance and other added values Environment protection Environmental friendly RoHS compliant product Higher stability The Frontier ULV has a longer overall system MTBF to provide a higher stability during operation Chapter 1 Welcome 5 UUnnppaacckkiinngg Before setting up your Frontier ULV check
11. itch off the power adapter 2 Remove the jumper from clear CMOS 2 3 PIN and insert the jumper to clear COMS 1 2 PIN 3 Remove the jumper from clear CMOS 1 2 PIN and re insert the jumper to clear CMOS 2 3 PIN 4 Switch on the power again 5 Press Delete to enter COMS setting and load optimized defaults 6 Save changes and reboot the system Question 3 How to use Boot Menu Answer To use the Boot Menu do the following 1 Press F9 to enter the Boot Menu 2 Select the Boot device from the Boot Menu
12. ng 1 Connect the DB 15 cable to the connector on the back of the Frontier ULV Terminal LCD screen and arrange the cable in the clamp as shown 2 Replace the base cover Connect one end of the DC 12V adapter cable to the base and allow the other end of the cable pass through the hole on the 2nd Display cover stand 3 Affix the 2nd Display cover stand to the base with three M3 screws Next connect the other end of the DC 12V adapter cable and the DB 15 cable to the 2nd Display DB 15 connector Cable clamp Base cover 2nd Display cover stand DC 12V adapter cable Chapter 2 Getting Started 12 4 Install the 2nd Display and lock it to the stand with four M3 screws IInnssttaalllliinngg tthhee MMSSRR To install the MSR onto the LCD display do the following 1 Attach the MSR device jack to the MSR socket on the side of the LCD display 2 Affix the upper and lower MSR wires firmly to the slots on the side of the LCD 3 Lock the MSR securely on the LCD display with two M3 screws LLCCDD O Oppeerraattiinngg AAnnggllee The LCD display is equipped with an adjustable hinge of 0 to 90 A Appppeennddiixx 13 AAppppeennddiixx TTeecchhnniiccaall IInnffoorrm maattiioonn SSppeecciiffiiccaattiioonnss ITEM SPECIFICATION Model Name Frontier ULV All in One Touch POS System Processor Supports VIA Eden CPU 1 0 GHz or C7 CPU up to 2 0GHz Memory 200 pin DDR RAM 1 up to 2GB DDR
13. o cause damage on the screen of the Frontier Terminal W Waarrnniinngg aanndd AAtttteennttiioonn The technical descriptions and specifications of the equipment are subject to change without notice For safety reasons wear gloves when assembling the product Preface iii FFeeddeerraall CCoom mm muunniiccaattiioonnss FFCCCC SSttaatteem meenntt This device complies with FCC Rules Part 15 Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesirable operation This equipment has been tested and found to comply within the limit of a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by switching the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient or
14. relocate the interference receiving antenna Increase the distance of separation between the equipment and interference receiver Connect the equipment to a power outlet on a circuit different from that to which the interference receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment C Coonntteenntt iv Chapter 1 1 Welcome 1 Overview of Frontier ULV 1 Rear View 2 OSD Control Buttons 3 Features 4 Unpacking 5
15. shown in the illustration DESCRIPTION 1 Line Out 2 LAN port 3 USB port x 2 4 COM 3 5 CF Card slot 6 2nd VGA port ULV Pro only 7 K B M S Combo port 8 24V DC input DESCRIPTION 1 Powered USB 24V 2 Powered USB 12V 3 COM 4 4 LPT Port 5 COM 5 RJ45 for customer display 6 Cash Drawer Port COM 6 7 12V DC output 8 24V DC output Upper I O Ports ULV Lite Pro Lower I O Ports ULV Pro only Chapter 1 Welcome 3 OOSSDD CCoonnttrrooll BBuuttttoonnss ICON FUNCTION 1 Press the Power button to start up the system Press the Power button for 4 seconds to shut down the system from hardware Press the Power button and Brightness button for 4 6 seconds to reset the system from the hardware 2 Power LED Red Standby mode Green System start up 3 4 Brightness Brightness Press the Brightness and Brightness button to active the adjustment mode then press Brightness and Brightness button for brightness adjustment The setting will be saved after releasing the button for 6 seconds 5 6 Speaker Speaker Press the Speaker and Speaker button to active the adjustment mode then press Speaker and Speaker button for brightness adjustment The setting will be saved after releasing the button for 6 seconds Note Press the Brightness and Speak
16. that the package contains the following items If any of the items are missing or damaged contact your vendor immediately Frontier Touch Terminal Customer Display optional 2nd Customer Display optional AC Power Cord Power Adapter Magnetic Stripe Reader optional Accessory Package 1 Screws black for MSR x 1 2 Driver CD disc 3 User s Manual 4 DC24V power cable Pro only 5 PS 2 COMBO Y cable 6 USB rubber cove 7 Cable clamp 8 P E sheet C Chhaapptteerr 22 6 CChhaapptteerr 22 GGeettttiinngg SSttaarrtteedd This chapter describes how to install the optional accessories on your Frontier Touch Terminal for optimal serviceability PPrree iinnssttaallllaattiioonn NNoottiiccee Before you start installing your Frontier ULV please read the following notices carefully 1 The Frontier ULV does not support PCI slot 2 Do not plug in or unplug any interior devices such as memory module or any function card when the ATX PSU is powered on 3 The LAN chipset uses RTL 8139 810x family network adapter The Terminal has be built in the PXE Boot ROM function within the BIOS to execute Boot ROM already 4 For installation and compatibility using the DDR RAM Module from the original manufacturer is recommended 5 The USB device connector is Hot Swap Do not plug in or unplug any connectors other than USB devices when the power is on 6 The spill proof design of Frontier ULV

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