Extrasport 27930 User's Manual
Contents
1. TALK button MAKING A CALL To make a call press the TALK button before you dial and press it again to hang up REDIAL While the phone is on press the redial delete button to redial the last number you dialed up to 32 digits If you get a busy signal and want to keep dialing the number just press redial delete again you don t have to turn the phone off and back on FLASH Use the flash program button to activate custom calling services such as call waiting or call transfer which are available through your local phone company TIP Don t use the TALK button to activate custom calling services such as call waiting or you ll hang up the phone IN USE INDICATOR The phone is ON when the indicator on the handset antenna is lit and the page in use indicator on the base is lit The antenna indicator and the in use indicator on the base flashes when you receive a call CHANNEL BUTTON While talking you might need to manually change the channel in order to get rid of static Press and release the chan button to advance to the next clear channel TEMPORARY TONE This feature enables pulse rotary service phone users to access touch tone services offered by banks credit card companies etc by pressing the TONE button to temporarily make the phone touch tone compatible To get information about your bank account for example you would 1 Call the bank s information line 2 Press the TONE button afte2. mem 3 Press the number 0 9 for the desired memory location The number dials automatically OR 1 Make sure the phone is OFF 2 Press mem 3 Use the CID review up or down arrow buttons to scroll through the numbers stored in memory until the desired number is shown 4 Press TALK callback The numbers dial automatically IMPORTANT If you make test calls to emergency numbers stored in memory remain on the line and briefly explain the reason for the call to the dispatcher Also it s a good idea to make these calls in off peak hours such as early morning or late evening INSERTING A PAUSE IN THE DIALING SEQUENCE Press the PAUSE button two times to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone PAUSE shows on the display as a P Each pause counts as 1 digit in the dialing sequence REVIEWING AND DELETING STORED NUMBERS 1 Press mem then use the CID review up or down arrow buttons to view the entry 2 While the entry is displayed press redial delete to delete the entry The display shows DELETE 3 Press redial delete a second time to delete the entry CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number Basically y
3. number pad to enter your three digit area code 3 Press flash program to store selection You will hear a confirmation tone RINGER TONE SELECTION 1 Press the flash program button until SET RINGER TONE 123 shows in the display 1 is the default setting 2 Use the CID review up or down arrow button or the handset number pad to scroll to 1 2 or 3 3 Press flash program to store selection You will hear a confirmation tone TONE PULSE DIALING SELECTION 1 Press the flash program button until SET TONE PULSE shows in the display 7TONE is the default setting 2 Use the CID review up or down arrow button or the handset number pad to scroll to 1TONE or 2PULSE 3 Press flash program to store selection You will hear a confirmation tone DEFAULT SETTING SELECTION 1 Press the flash program button until DEFAULT SETTING 1YES 2NO shows in the display 2NO is the default setting 2 Use the CID Review up or down arrow button or the handset number pad to scroll to 7YES or 2NO 3 Press flash program to store selection You will hear a confirmation tone CORDLESS PHONE BASICS VOLUME buttons TALK callback button FORMAT redial button delete button cancel button RINGER switch hold button TONE button PAUSE button flash program chan button button mute mem button button RECEIVING A CALL 1 Check the display to see who is calling 2 Press the
4. 27930 40 Channel 2 4 GHz Caller ID with Call Waiting Cordless Telephone User s Guide We bring good things to life IMPORTANT INFORMATION NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact t
5. ON e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construction can shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms e Base is installed in the basement or lower floor of the house Base is plugged into an AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset battery is low e You re out of range of the base MESSAGE INDICATORS The following indicators show the status of a message or of the unit ERROR Caller information has been interrupted during transmission or the phone is excessively noisy ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations DELETE ALL Prompt asking if you want to erase all Caller ID records DELETE CALL ID Prompt asking if you want to erase the current Caller ID record that is shown on the display DELETE Prompt asking if you want to erase one of the 10 numbers stored in the phone s outgoing memory END OF LIST Indicates there is no additional information in the Caller ID memory log NEW Indicates call or calls have not been reviewed UNKNOWN The incoming call is from an area not serviced by Caller ID or the information was not sent PAGING Someone has pressed the PAGE button on the base BLOCKED The person is calling from a number that has been blocked from
6. Press the CID review up button to scroll through the call records from the oldest to the newest TRANSFERRING CID RECORDS TO MEMORY You may transfer a Caller ID record to your phone s memory NOTE It is important that you format CID records correctly before storing in memory It is not possible to re format CID records stored in memory Use the CID review up or down arrow button to scroll to the desired record 2 Press the mem button 3 Press the desired memory location Example press the number 1 key to store the record in memory location 1 4 Press the mem button again to store DELETING RECORDS Use the redial delete button to erase the record currently shown in the display or all records DELETING THE CURRENT RECORD 1 Make sure the phone is OFF 2 Use the CID review up or down arrow buttons to display the desired Caller ID record 3 Press redial delete The display shows DELETE CALL ID 4 Press redial delete again to erase the record The display shows DELETED DELETING ALL RECORDS 1 Make sure the phone is OFF 2 Use the CID review up or down arrow buttons to display any Caller ID record 3 Press and hold redial delete button until the unit beeps and DELETE ALL shows in the display 4 Press redial delete again to erase all records The display shows DELETED DIALING A CALLER ID NUMBER 1 Make sure the phone is OFF 2 Use the CID review up or down arrow buttons to d
7. RING AID COMPATIBILITY This telephone system meets FCC Industry Canada standards for Hearing Aid Compatibility ATLINKS Communications Canada Inc An Alcatel Thomson Multimedia Joint Venture 2001 ATLINKS Communications Canada Inc Trademark s Registered Model 27930A Marque s d pos e s 15729570 Rev 0 CAN E 01 23 Printed in China INTRODUCTION Your Caller ID phone stores and displays specific information provided by your local telephone company to subscribers of Caller ID or similar caller identification services You must subscribe to one of these services in order to use this unit Your Caller ID phone enables you to e Identify callers before you answer the phone e View the time and date of each incoming call e Record up to 40 Caller ID messages sequentially e Know who called while you were away To get the most from your new phone we suggest that you take a few minutes right now to read through this user s guide IMPORTANT In order to use this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe to Caller ID with Call Waiting Service IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out CAUTION When using telephone equipment there are basic
8. cause trouble on your line which may harm the telephone network the telephone company where practicable may notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business If these changes are expected to affect the use or performance of your telephone equipment the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service Notice must be given to the telephone company upon termination of your telephone from your line REN NuMBER On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local teleph
9. edia Inc PO Box 0944 Indianapolis Indiana U S A 46206 0944 Attach your sales receipt to this booklet for future reference This information is required if service is needed during the warranty period PURCHASE DATE NAME OF STORE
10. et out of range of the base e Make sure the battery is properly charged 12 hours e Is the battery pack installed correctly e Did the handset beep when you pressed the TALK button Did the IN USE indicator come on The battery may need to be charged Dial tone is OK but can t dial out e Make sure the tone pulse setting is programmed correctly e Make sure the RINGER switch on the handset is turned to ON e You may have too many extension phones on your line Try unplugging some phones e See solutions for No dial tone Handset does not ring You experience static noise or fading in and out e Change channels e Is handset out of range Move closer to the base e Does the base need to be relocated e Charge battery e Make sure base is not plugged into an outlet with another household appliance e Place handset in base for 20 seconds to reset the security code If that doesn t work charge battery for 12 hours e Clean charging contacts on handset and base with a soft cloth or an eraser e See solutions for No dial tone e Replace battery Unit beeps Memory Dialing e Did you program the memory location keys correctly e Did you follow proper dialing sequence e Make sure the tone pulse setting is programmed correctly e Did you reprogram numbers into memory after power outage or battery replacement TELEPHONE NETWORK INFORMATION Should your equipment
11. h of the number keys For example to enter the name Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L and wait for the flashing cursor to automatically move to the next position Press the 5 key 3 times for the second letter L and wait 1 second for the cursor to automatically move to the next position Press the 1 key to insert a space between the L and the S Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter l press the 8 key for the letter T press the 4 key twice for the letter H NOTE The cursor will automatically move to the next position if another number key is pressed 6 Press the mem button to save the name The display shows ENTER NUMBER 7 Use the number keypad to enter the telephone number you want to store up to 24 digits 8 Press mem again to store the number CHANGING A STORED NUMBER Use the same procedure to change a stored number as you do to store a number you re just replacing the phone number with a different one STORING A REDIAL NUMBER 1 Make sure the phone is OFF 2 Press the mem button 3 Press any number key 0 9 to store the phone number in that memory location 4 Press redial 5 Press the mem button again to confirm DIALING A STORED NUMBER 1 Make sure the phone is ON by pressing the TALK callback button 2 Press
12. he appropriate electric inspection authority or electrician as appropriate NOTES This equipment may not be used on coin service provided by the telephone company Party lines are subject to telephone company tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company INTERFERENCE INFORMATION This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual Reasonable protection against such interference is ensured although there is no guarantee this will not occur in a given installation If interference is suspected and verified by switching this equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio television receiver s antenna relocate the equipment with respect to the receiver plug the equipment and receiver into separate circuit outlets The user may also wish to consult a qualified radio television technician for additional suggestions This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations This apparatus does not exceed the class B limits for RF noise emissions specified in the RFI regulations of the Industry Canada HEA
13. hone to charge for 12 hours prior to first use If you don t properly charge the phone battery performance will be compromised CAUTION Use only the ATLINKS USA Inc 5 2501 power supply that came with this unit Using other power supplies may damage the unit Because it is necessary to charge the handset for 12 hours prior to connecting the phone for use the first time it is better to leave the unit on a flat surface during initial charge before attempting to hang it on the wall 1 Remove the battery compartment door on the handset insert the battery pack plug the cord into the jack inside the compartment and replace the compartment door 2 Set the RINGER switch on the handset to ON and place the handset in the cradle on the base 3 Plug the power supply into the power jack on the back of the base and the other end into an electrical outlet The charge indicator comes verifying the battery is charging Allow the phone to charge for 12 hours prior to first use If you don t properly charge the phone battery performance will be compromised NOTE If desired gather the extra power adapter line cord together fasten with a wire tie and store inside the wall mounting bracket 4 Remove the handset from the cradle and set aside Turn the base over and align the four slots on the bottom of the base with the four hook tabs on the mounting bracket 5 Insert the hook tabs into the slots and push upwards until
14. isplay the desired Caller ID record 3 Press TALK callback The number dials automatically CHANGING THE NUMBER FORMAT The FORMAT button lets you change the format of the displayed number The available formats are as follows 7 digit 7 digit telephone number 10 digit 3 digit area code 7 digit telephone number 11 digit long distance code 1 3 digit area code 7 digit telephone number 1 Use the CID review up or down arrow buttons to scroll to the number you want to call back 2 If the number will not dial as shown press the FORMAT button Repeat if necessary until the correct number of digits are shown 3 Press TALK callback The number dials automatically MUTE Use the mute button during a phone conversation to speak privately with another person in the room The person on the telephone will not hear your private conversation MEMORY Store up to ten 24 digit numbers in memory for quick dialing This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log STORING A NAME AND NUMBER IN MEMORY 1 Make sure the phone is OFF 2 Press the mem button 3 Press the desired memory location 0 through 9 4 Press the mem button again NOTE If you don t want to enter the name skip step 5 5 Use the number keys on the handset to enter the name up to 15 characters and press the memory button to save More than one letter is stored in eac
15. om the i handset 3 Insert the new battery pack and connect the cord into the jack inside the handset 4 Put the battery compartment door back on 5 Place handset in the base to charge Allow the handset battery to properly charge for 12 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised CAUTION To reduce the risk of fire or personal injury use only the battery listed in the instruction book BATTERY SAFETY PRECAUTIONS Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e To reduce the risk of fire or personal injury use only the battery listed in the User s Guide e Keep batteries out of the reach of children e Remove batteries if storing over 30 days GENERAL PRODUCT CARE To keep your telephone working and looking good follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose to direct sunlight or moisture e Avoid dropping and other rough treatment to the phone e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date CAUSES OF POOR RECEPTI
16. one If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 2 4 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems DIGITAL SECURITY SYSTEM Your cordless phone uses a digital security system to provide protection against false ringing unauthorized access and charges to your phone line When you place the handset in the base the unit verifies its security code After a power outage or battery replacement you should place the handset in the base for about 20 seconds to reset the code INSTALLATION DESKTOP INSTALLATION NOTE For desktop charging only the handset is able to charge facing up or down Remove the battery compartment door on the handset insert the battery pack plug the cord into the jack inside the compartment and replace the compartment door 2 Set the RINGER switch on the handset to ON and place the handset in the cradle on the base 3 Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular jack 4 Plug the power supply into the power jack on the back of the base and the other end into an electrical outlet The charge indicator comes verifying the battery is charging Allow the p
17. one company SERVICE ATLINKS Communications Canada Inc warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase it will be replaced free of charge including return transportation This warranty does not include damage to the product resulting from accidents misuse or leaking batteries Should your product not perform properly during the warranty period either 1 Return it to the selling dealer with proof of purchase for replacement OR 2 Remove the batteries where applicable and pack product complete with accessories in the original carton or equivalent Mail prepaid with proof of purchase and insured to ATLINKS Communications Canada Inc c o Thomson multimedia Ltd 6200 Edwards Boulevard Mississauga Ontario Canada L5T 2V7 The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation and to the extent that any such provisions purport to disclaim exclude or limit any such statutory warranties and other rights and remedies such provisions shall be deemed to be amended to the extent necessary to comply therewith If you are unable to find a qualified servicer for out of warranty service you may write to ATLINKS Communications Canada Inc c oThomson multim
18. ou dial each part of the sequence from memory The following example shows how you can use chain dialing to make a call through a long distance service The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1 Make sure the phone is ON 2 Press mem and then press 7 3 When you hear the access tone press mem and then press 8 4 At the next access tone press mem and then 9 HEADSET AND BELT CLIP OPERATION CONNECTING AN OPTIONAL HEADSET TO THE HANDSET For hands free conversation connect the headset optional to the HEADSET jack as shown The handset receiver and microphone are disabled when the headset is connected Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately 2 to 3 inches from your mouth Headset plug e Press the TALK button to answer or place a call before using the headset CONNECTING THE BELT CLIP There are two slots one on each side of the handset e Attach the belt clip by inserting the sides of the belt clip into the slots Snap the ends of the belt clip into place CHANGING THE BATTERY Make sure the telephone is OFF before you ne replace battery ki Slot for belt clip Slot for belt clip p 1 Remove the battery compartment door 2 Disconnect the cord attached to the battery pack and remove the battery pack fr
19. r your call is answered 3 Follow the voice instructions to complete your transaction 4 Hang up when finished The phone returns to Pulse rotary service HoLD Press the hold button to put a call on hold HOLD shows in the display and the handset antenna indicator flashes To release a line on hold press the hold button again or pick up an extension phone CANCEL Press the cancel button to cancel any command you initiated Press cancel to hang up after finishing a call FINDING THE HANDSET This feature helps to locate a misplaced handset Press the PAGE button on the base The handset beeps continuously for about 2 minutes or until you press the TALK button on the handset NOT featu he ringer does not have to be on for this to work RINGER SWITCH The RINGER switch must be ON for the handset to ring during incoming calls VOLUME The VOLUME button controls the volume of the handset s earpiece VoIcE MESSAGING Provided your phone company offers voice messaging service and you subscribe to it the in N use VMWI indicator on the base Y flashes when the phone is notin use to indicate there is a message waiting It stops flashing after the message has been reviewed CALLER ID FEATURES This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time The unit can s
20. safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference CAUTION RISK OF ELECTRIC SHOCK DONOTOPEN CAUTION TO REDUCE THE RISK OF THE EXCLAMATION WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSETHIS PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT BEFORE YOU BEGIN Parts CHECKLIST Make sure your package includes the items shown here ca Gy j t0 paa A E Belt clip Mounting bracket M ei th Handset battery Telephone AC power line cord supply MODULAR JACK REQUIREMENTS You need an RJ11 CA11A type modular phone jack which is the most common type of phone jack and might look like the one pictured here If you don t have a modular jack call your local phone company to find out how to get one installed INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause interference to nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 2 4 GHz frequency for communication and if properly set these devices may interfere with each other and or your new teleph
21. the mounting bracket snaps securely into place 6 Plug the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack If desired gather the extra telephone line cord together fasten with a wire tie and store inside the wall mounting bracket NOTE If desired gather the extra telephone line cord together fasten with a wire tie and store inside the wall mounting bracket 7 Slip the mounting holes on the bracket over the wall plate posts and firmly slide the unit down into place wall plate not included 8 Place the handset in the cradle NOTE The phone is shipped in Tone Dialing Mode from the manufacturer CAUTION Use only the ATLINKS USA Inc 5 2501 power supply that came with this unit Using other power supplies may damage the unit SET Up There are five programmable menus available Language Area Code Ringer Tone Set Tone Pulse and Default Setting LANGUAGE SETTING SELECTION 1 Press the flash program button until 7ENGLISH 2FRA 3ESP shows in the display 7ENGLISH is the default setting 2 Use the CID review up or down arrow button or the handset number pad to enter your selection 3 Press flash program to store selection You will hear a confirmation tone AREA CODE SELECTION 1 Press the flash program button until SET AREA CODE shows in the display is the default setting 2 Use the handset
22. tore up to 40 calls for later review in use VMWI indicator charge PAGE indicator PAGE button Number of calls Time Date 317 555 1234 FRED PAGE Caller ID phone number Caller ID name CALLER ID wiTH CALL WAITING Provided you subscribe to Caller ID with Call Waiting service from your phone company you are able to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone e Press the flash button to put the current person on hold so that you can answer the incoming call IMPORTANT In order to use the Caller ID functions with this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe to Caller ID with Call Waiting Service RECEIVING AND STORING CALLS When you receive a call the information is transmitted by the phone company to your Caller ID telephone between the first and second ring When the memory is full a new call automatically replaces the oldest call in memory NEW appears in the display for calls received that have not been reviewed REVIEWING RECORDS As calls are received and stored the display is updated to let you know how many calls have been received e Press the CID review down button to scroll through the call records from the most recent to the oldest e
23. transmission REPT Repeat call message Indicates that a new call from the same number was received more than once NO DATA No Caller ID information was received HANDSET SOUND SIGNALS Signal Meaning A long warbling tone Signals an incoming call with ringer on Three short beeps several times Page signal Two short beeps Out of range One beep every 7 seconds Low battery warning TROUBLESHOOTING TIPS CALLER ID Problem Solution No Display e Is battery fully charged Try replacing the battery Make sure the battery is properly installed and connected If you are using AC power make sure that the unit is connected to a non switched electrical outlet Disconnect the unit from the plug and plug it in again Did you order Caller ID service from your local telephone company Caller ID Error The unit displays this Message message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line TELEPHONE Problem Solution No dial tone e Check installation s the base power cord connected to a working outlet Is the telephone line cord connected to the base unit and the wall jack e Disconnect the base from the wall jack and connect another phone to the same jack If there is no dial tone in the second phone the problem might be your wiring or local service e Is the hands
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