Epson Stylus 400 Ink Jet Printer Product Support Bulletin
Contents
1. EPSON AMERICA INC E P S O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionNote 650 Series NoteBook Computer Date 11 5 94 PSB No PSB S 0182 Page s 1 of 2 Originator DS This bulletin provides additional information to allow printer driver ver 1 03E for the Stylus 400 800 and Color printers to complete the installation process when connected to Epson ActionNote 650 Series computers in the Windows 3 x environment When attempting to install the 1 03E printer driver the following warning message appears This driver cannot be updated because it is currently being used by windows Wait until Windows is finished using the driver and then try again This is caused by a conflict with the Chips amp Technologies 65540 256 color video driver and the printer installation process The following steps will help complete the installation l Exit Windows to the DOS prompt C gt 2 Change directories to Windows Type CD Windows Hit ENTER 3 At the C Windows prompt type SETUP and Hit ENTER 4 After the SETUP screen appears with the UP and DOWN arrows select the DISPLAY line Hit ENTER 5 A BOX will appear near the bottom of the screen containing video drivers With the DOWN ARROW key move through the drivers and find either a CHIPS 65540 16 color driver or select the Windows VGA driver Hit ENTER Hit ENTER two more times to exit SETUP 6 Type WIN to load Win2. ctory contact your nearest Epson Authorized Service Center for a hardware level solution EPSON AMERICA INC E P S O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionPC Tower 2000 Computers Date 11 5 94 PSB No PSB S 0179 Page s 1of1 Originator DS This bulletin provides procedures to implement a software solution to address printing problems using the printer driver ver 1 03E for the Stylus 400 800 and Color printers when connected to an Epson ActionPC 2000 and ActionTower 2000 computers in the MS Windows 3 x environment Some ActionPC Tower 2000 computers with the black EPSON logo plate have a problem using the 1 03E version driver The software solution is as follows l From Windows MAIN program group open FILE MANAGER Within File Manager change to the SYSTEM sub directory located in the Windows directory Find the file EPSPLMGR EXE and double click on that file to run load it This will open the EPSON SPOOL MANAGER 2 From the SPOOL MANAGER screen select the QUEUE pull down menu then select SETUP 3 From the SETUP screen enable the PRINT MANAGER by clicking on that option 4 Close the Spool Manager and exit File Manager 5 Print a document and verify the solution is working correctly If this is not satisfactory contact your nearest Epson Authorized Service Center for a hardware level solution To verify if you need to follow the proce
3. dows In the MAIN program group find CONTROL PANEL and double click In CONTROL PANEL find PRINTERS and double click Continue with the printer installation 7 After completing the installation follow steps 1 through 4 to change back to the Chips 65540 256 color driver you wish to use Page s 2 of 2 PSB0182 8 Re start Windows and go to the MAIN program group open FILE MANAGER From the C WINDOWS SYSTEM subdirectory run EPSPLMGR EXE by double clicking on the file name This will load the Epson Spool Manager 9 From the Spool Manager screen select the QUEUE pull down menu then select SETUP 10 From the SETUP screen enable the Print Manager by selecting this option 11 Close the Spool Manager and exit File Manager The installation is complete Steps 7 through 10 are required when the parallel port is set to BIE DIRECTIONAL in SETUP If the parallel port is set to NORMAL steps 7 through 10 are not required The latest version v1 04 of the Stylus Printer Driver 1s available on the Epson RBBS as file name STY104 EXE which resolves the above issues EPSON AMERICA INC E P S O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the Progression Progression4 NX Epson Endeavor WG Date 11 5 94 PSB No PSB S 0181 Page s 1 of 2 Originator DS This bulletin provides additional information to allow printer driver ver 1 03E for the Stylus 400 800 and Color pr
4. dure in this bulletin check 1f your system SETUP lists Printer port control If it is listed the parallel port allows PS 2 and AT selections select AT Unidirectional See page A 3 in your computers User s Guide for SETUP instructions If your computer has this option skip the instructions above
5. er Driver file name STY104 EXE is available on the Epson RBBS resolves the above issue EPSON AMERICA INC E P S O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionPC Tower 3000 Computers Date 11 5 94 PSB No S 0180 Page s 1 of 1 Originator DS This bulletin provides procedures to implement a software solution to address printing problems using the printer driver ver 1 03E for the Stylus 400 800 and Color printers when connected to an Epson ActionPC 3000 and ActionTower 3000 computers in the MS Windows 3 x environment The ActionPC Tower 3000 computers with the black EPSON logo plate have a problem using the 1 03E version driver The ActionPC Tower 3000 systems with the red EPSON logo plate which are the DX2 66 models do not require this software solution The software solution is as follows l From Windows MAIN program group open FILE MANAGER Within File Manager change to the SYSTEM sub directory located in the Windows directory Find the file EPSPLMGR EXE and double click on that file to run load it This will open the EPSON SPOOL MANAGER 2 From the SPOOL MANAGER screen select the QUEUE pull down menu then select SETUP 3 From the SETUP screen enable the PRINT MANAGER by clicking on that option 4 Close the Spool Manager and exit File Manager 5 Print a document and verify the solution is working correctly If this solution is not satisfa
6. inters to complete the installation process when connected to Epson Progression Progression4 NX Epson and Endeavor WG computers in the MS Windows 3 x environment When attempting to install the 1 03E printer driver the following warning message appears This driver cannot be updated because it is currently being used by windows Wait until Windows is finished using the driver and then try again This is caused by a conflict with the Wingine 256 color video driver and the printer installation process The following steps will help complete the installation l Exit Windows to the DOS prompt C gt 2 Change directories to Windows Type CD Windows Hit ENTER 3 At the C Windows prompt type SETUP and Hit ENTER 4 After the SETUP screen appears with the UP and DOWN arrows select the DISPLAY line Hit ENTER 5 A BOX will appear near the bottom of the screen containing video drivers With the DOWN ARROW key move through the drivers and find either a WINGINE 32k or 64k color driver or select the Windows VGA driver Hit ENTER Hit ENTER two more times to exit SETUP 6 Type WIN to load Windows In the MAIN program group find CONTROL PANEL and double click In CONTROL PANEL find PRINTERS and double click Continue with the printer installation from here 7 After completing the installation follow steps 1 through 4 to change back to the Wingine 256 color driver you wish to use NOTE The latest version v1 04 of the Stylus Print
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