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Epson Perfection 1670 PHOTO Product Support Bulletin

1. 1 Dragging the Epson Scan folder located in the Applications folder to the Trash can 2 Upgrading your scanner and using the Epson Scan driver from the new scanner to delete the driver from the older scanner and then installing the new driver Operating Systems Effected Mac OS 10 4 to 10 4 9 Affected Epson Scan Driver Versions 2 70A or later Page 1of2 PSB 2007 04 001 Correct Procedure for Deleting Epson Scan Driver Use the driver specifically written for your scanner model to uninstall the Epson Scan driver If you have more than one Epson scanner model on your computer use the driver specifically written for each scanner to uninstall its respective device driver f upgrading from a Power PC based Epson Scan driver to a Universal Binary driver first delete the Power PC driver using only the Power PC driver for your scanner model Then install the Universal Binary driver If the above procedure does not resolve the problem then manually verify that the Epson Scan files and folders listed below have been deleted EPSON Scan in Applications Folder EPSON ds scanner model located in the Library Image Capture TWAIN Data Sources folder Page 2 of 2 PSB 2007 04 001 EPSON PRODUCT SUPPORT BULLETIN Date 6 18 2004 Originator TC PSB PSB 2004 07 002 Authorization Wyp Reference N A Total Pages 1 Product s Perfection 1670 and 3170 Series Scanners Subject Scanner communica
2. 2 was released after these patches were posted so they only support OS 10 3 and 10 3 1 If you continue to have functionality issues after installing the patches make sure you have installed the latest Epson Scan Twain drivers Check the Epson website for the most current versions Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 02 2 2004 Originator TC JD PSB PSB 2004 02 007 Authorization DS Reference TE03 391 Rev A amp TE03 446 Rev A Total Pages 1 Product s Perfection 1670 2400 3170 3200 Series Scanners Subject Updated Epson Scan Driver Release Ver 1 25A for Windows This bulletin was created to inform you of an updated version of Epson Scan Twain Driver v 1 25A and Utility for the following Epson Scanner models Perfection 1670 2400 31 70 3200 series scanners Description of Change This driver corrects the following issues for all the models listed above e Fixes compatibility issues when scanning from a third party program written in Delphi e The latest versions of the following ICC profiles are included in this driver revision EWAPPLE ICM EWCIE ICM EWPALSEC ICM EWSMPTE ICM EWSRGB ICM e Includes the latest DTR Document Type Recognition engine v 3 66 e An error message is displayed when scanning from the Epson Scan stand alone utility and PhotoShop in Windows 2000 and XP e Fixes black image output issue when scanning in Full Auto Mode with Newspaper selected e Improves sharpn
3. Root Hub 2 ports s EPSON Perfection 3200 amp Unused Port i z Intelfr 82801B4 B4M USB Universal Host Controller 2442 Recommendation The EPSON Perfection 3200 will function at reduced speed ou must add a HI SPEED USB host controller to this computer to obtain maximum performance Click on the Close button to close the window Page 1 of 1
4. scanning from Full Auto Mode View and Create 3 10A no known issues Scan to Application Error during launch Epson Scan cannot be started Program may also hang when trying to open a scanned image in the View Images Assistant window Page 1 of 2 e Scan to Email Error during launch Epson Scan cannot be started Program may also hang when trying to open a scanned image in the View Images Assistant window e Business Card 3 0xA Error when attempting to scan The application has unexpectedly quit e Epson Photo Site Error during launch Epson Scan cannot be started Program may also hang when trying to open a scanned image in the View Images Assistant window Resolution Epson has released patches that fix the issues listed above The patch files are available for download from the Epson website Action Go to www epson com Click on Drivers and Downloads Select your product model On the Downloads page select the patch files Follow the on screen prompts to install the files The names of the patch files are as follows Copy Center utility patch for Smart Panel 3 0xA and 3 10A Download epson11002 sea hqx Business Card patch for Smart Panel 3 0xA Download epson10974 sea hqx Smart Panel 3 0xA patch Download epson10972 sea hqx Smart Panel 3 10A patch for Stylus CX6400 and Photo RX500 only Download epson10973 sea hqx Important Note The patches have been tested to work on Mac OS 10 3 and 10 3 1 Mac OS 10 3
5. was created to inform you of a new Epson Scan Twain driver v 1 28A for Mac OS 8 6 to 9 2 2 See the Modifications section below for the list of changes included in this version Description of Change New driver release v 1 28A Reason To improve scanner driver functionality See next section for specific changes Modifications e Prevents EPSON Scan from locking up when two are more marquees have been specified in the Preview window and the size of the marquee in the Zoom magnification window has been resized e In Home Mode with the resolution set to 600 DPI and the Target size at 240 x 320 Screen if the resolution is then changed to 300 default Printer the pixel size of the final scanned image becomes 120 x 160 Fixes compatibility issues when scanning from a third party program written in Delphi Updated to the latest ICC profile EW sRGB Updated with the latest DTR Document Type Recognition engine v 3 66 Fixes black image output issue when scanning in Full Auto Mode with Newspaper selected Prevents EPSON Scan from unexpectedly quitting when scanning at high resolution e Fixes cropping issues that may occur when using the Auto Marquee tool on the Perfection 3170 Action To download this driver visit the Epson web site at www Epson com Click Drivers and Downloads Select your model Search for Twain Driver and Epson Scan Utility v 1 28A The filename is epson10967 sea hqx Follow the onscree
6. 0 3 and 10 3 1 See the next section for a list of issues that are fixed when you install the patch Patch Improvements o Allows you to export scanned images to Outlook Express and a Palm Desktop o Allows you to make modifications to a scanned color image or multiple images o Allows you to select the language when installing a multi language version of this software Note The patch supports Mac OS 10 3 and 10 3 1 Action The patch file is available on the Epson web site Go to www epson com and click on Drivers amp Downloads Select your scanner model On the Downloads page look for Epson Smart Panel Business Card Patch v4 10 03 Installation Instructions 1 Download the epson10974 sea hqx file Double click to extract the installation files 2 Open the Epson 10974 folder 3 Double click the Business Card patch file icon Follow the prompts to complete the installation Page 17 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 2 2 2004 Originator RY PSB PSB 2004 02 004 Authorization 9 DS Reference TE03 389 Rev A Total Pages 2 Product s Expression 1600 1680 1640XL Series Scanners Perfection Subject 610 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 Series Scanners Stylus CX5200 CX3200 CX5400 All in One Products EPSON Scan TWAIN Ver 1 28 for Mac OS 10 2 to 10 3 This bulletin was created to inform you of an updated Epson Scan Twain Driver 1 28A for the following models Perfection 6
7. 10 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 series scanners Stylus CX3200 CX5200 CX5400 multi function devices Expression 1600 1680 1640XL series scanners Reason The new Epson Scan driver improves functionality when scanning in Mac OS 10 3 See the next section for the list of changes included in the new driver Driver Improvements Enables Epson Scan to start when the Scan button is pushed Enables Epson Scan to start even if the volume name Hard Disk on the desktop is only 2 bytes 2 characters in length Eliminates the error Epson scan cannot be started which occurs when the USB cable is disconnected while Epson scan is loading Corrects lock up issues when using the Zoom tool in Epson Scan Corrects functionality issues and mouse cursor lock ups when using the Histogram Adjustment Tone Correction and Image Adjustment tools or when clicking on each tool s Title bar Prevents Epson Scan from unexpectedly quitting when scanning two or more times from PhotoShop with a Perfection 1250 scanner Prevents Epson Scan from locking up when scanning from a Perfection 3200 scanner with a Firewire connection Prevents Epson Scan from unexpectedly quitting when removing the Firewire cable from a Perfection 3200 scanner while Epson Scan is open Prevents the Epson Scan Utility from freezing when using the Perfection 1250 or 1260 scanner Enables Epson Scan to launch properly when scanning from an Expression
8. 1680 or 1640XL with a Firewire connection Page 1 of 1 Limitations of new driver Action This driver does not support Fast User Switching in OS 10 3 This feature must be turned off before using Epson Scan You may receive an error Epson Scan cannot be started when trying to scan from a Perfection 2450 that is connected to a USB 2 0 supported port To avoid this error use a Firewire connection or a USB 1 1 only supported port Not all the scanner models on this list support Color Restoration and Dust Removal so these settings may be unavailable in Epson Scan If experiencing unstable operation when scanning from a Perfection 1250 or 1260 scanner restart your system If the computer goes into sleep mode and this setting was enabled in the Apple Menu and you try to switch to a different mode after doing a preview scan in Photoshop the Epson Scan driver will freeze This does not happen if the computer goes into sleep mode after screen saver has started To avoid lock ups change the scanning mode before the computer goes into sleep mode or re launch Epson Scan after the computer wakes up and then change modes After scanning with the Perfection 1250 if you then close Epson Scan and disconnect the USB cable a scanner model selection dialog box may appear on the screen Click No and the box closes You can scan normally afterwards The new driver is available on the Epson web site Go to www epson co
9. EPSON product Support Bulletin Date April 2 2007 Originator VS PSB PSB 2007 04 001 Authorization ypa Reference TI 06 0491 Rev B Total Pages 2 Product s Expression 10000XL 1640 XL 1680 1600 800 836 XL Perfection 3490 3590 4490 V700 V750 V100 V350 1240U 1250 1260 1640 1650 1660 1670 2400 2480 2580 3170 3200 4180 4870 4990 640U 1200U 610 GT 2500 15000 30000 series scanners Subject Scanning Application Force Quits on Mac OS 10 4 This bulletin was created to inform you of an error that may occur when opening a TWAIN compliant scanning application on a Macintosh computer running OS 10 4 Description of Problem When launching a Twain compliant scanning application after deleting your Epson Scan driver with an Epson Scan uninstaller not compatible with your scanner model the application will force quit during start up For example using a Perfection 4490 driver uninstaller to delete a Perfection 3490 driver will cause your scanning application to suddenly close during start up This issue affects the following TWAIN compliant applications EPSON Creativity Suite When pressing the Scan button the Scan Assistant force quits Copy Utility Force quits during start up Photo Impression Force quits during start up Photoshop Elements Force quits during start up Photoshop Force quits during start up Photoshop CS2 Force quits during start up This issue can also occur under the following conditions
10. c OS 10 3 This bulletin was created to inform you of issues that can occur when using Smart Panel 3 0xA and 3 10A on Mac OS 10 3 or later Smart Panel 3 0xA 3 0A 3 00A 3 01A is bundled with all scanner products listed above except the Stylus CX6400 and Stylus Photo RX500 These two products come with Smart Panel 3 10A Description of Issue Certain tools on the Smart Panel user interface may not work properly When launching and or scanning from certain applets programs in Smart Panel the program may experience unexpected behavior and or generate an error message and fail In some cases the applet cannot launch The following functions and applets are affected On the Smart Panel main user interface the Target Applet Scan button assignment window lower left may not function or display On the Smart Panel main user interface the Active Device model selection window lower right may not function or display On the Smart Panel main user interface the Palette Interface selection tool bottom center may not function or display Reprint Photos Error during launch Unexpected error 109 Scan and Save you are unable to select a file type in the File Format field in the Save File Assistant window Copy Center utility Error during launch This application has unexpectedly quit Copy to Fax available on All in One products Error during launch This application has unexpectedly quit Edit Text Epson Scan may hang when
11. ess when applying the marquee tool to cut an image in two e Applies correct values to a scanned image when using the Gray Balance Intensity tool in the Histogram Adjustment dialog e Allows Epson Scan to properly launch in Windows XP when this operating system is formatted in the NTFS file system Perfection 1670 Photo only Corrects an issue where one or more custom settings did not return to the default after using the Reset buttons Perfection 3170 Photo only Fixes cropping issues that may occur when using the Auto Marquee tool Supported OS Windows98 Windows Me Windows2000 Windows XP Action Download the updated Epson Scan driver as needed to correct any of the issues indicated above Go to www epson com and click on Drivers and Downloads Select the model you are looking to update and click on Epson Scan version 1 25A epson10966 exe Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 2 2 2004 Originator VS PSB PSB 2004 02 005 Authorization 28 DS Reference TE03 540 Rev A Total Pages 1 Product s Perfection 1670 1670Photo 3170Photo Subject Patch for Smart Panel s Business Card 4 1 0 for OS 10 3 This bulletin was created to inform you of a patch for Business Card Presto BizCard v 4 1 0 for Macintosh computers running OS 10 3 and 10 3 1 Business Card is an applet that is included with Smart Panel 3 0xA Reason The patch fixes certain functionality issues when using Business Card on Mac OS 1
12. m and click on Drivers amp Downloads Select your scanner model On the Downloads page look for TWAIN Driver and Epson Scan Utility v 1 28A in the Macintosh section To Install Epson Scan 1 28A 1 Launch the EPSON Scan Installer and follow the on screen instructions 2 After the TWAIN has been installed connect the USB or Firewire interface cable from the scanner to the computer To Uninstall Epson Scan 1 28A 1 Disconnect the USB interface cable from the scanner 2 Launch the EPSON Scan Installer 3 Open the drop down menu where you see Easy Install and select Uninstall 4 Click the Uninstall button Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 2 2 2004 Originator RY PSB PSB 2004 02 003 Authorization 5 DS Reference TE03 538 Rev A Total Pages 1 Product s Perfection 1670 2400 31 70 3200 Series Scanners Stylus CX6400 Stylus Photo RX500 All in One Products Subject Patch for Epson Smart Panel Ver 3 0xA and 3 10A for Mac OS 10 3 This bulletin was created to inform you of a patch for Smart Panel 3 0A 3 00A 3 01A and 3 10A for Mac OS 10 3 and 10 3 1 Reason The patch fixes certain functionality issues when using Smart Panel on Mac OS 10 3 and 10 3 1 See the next section for a list of issues that are fixed when you install the patch Patch Improvements o Restores functionality to the Target Applet and Active Device selection windows on Smart Panel s main user interface o Restores functi
13. n prompts to install the driver Page 7 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 1 17 2004 Originator TC PSB PSB 2003 02 002R1 Authorization Reference N A Total Pages 1 Product s Perfection 1660 2400 2450 3200 1670 31 70 4870 Series Scanners Subject Windows XP warning message for HI SPEED USB USB 2 0 Devices This bulletin was created to inform you of a Windows XP warning message that comes up when an EPSON HI SPEED USB USB 2 0 scanner is connected to a non HI SPEED USB USB 1 1 Port The message is only an indication that Windows XP recognizes a USB 2 0 scanner connected to a USB 1 1 port This warning message appears the first time the scanner is connected to the computer and every time the scanner is powered on It is NOT an error message The message cannot be disabled but you can close it by clicking on the X as shown in the red box below A HI SPEED USB Device Plugged into non HI SPEED USB Hub 4 HI SPEED USB device is plugged into a non HI SPEED USB hub For assistance in solving this problem click this message If you click anywhere in the message box you see the screen below HI SPEED USB Device Attached To non HI SPEED Hub The EPSON Perfection 3200 is a HI SPEED USB device and will function at reduced speed when plugged into a non HI SPEED port There are no HI SPEED USB host controllers installed on this computer Intelfr 82801B4 B4M USB Universal Host Controller 2444 E amp USB
14. onality to the View Images Assistant window when scanning from Smart Panel o Allows you to change the file format when using the Save File Assistant in Scan and Save Note The patch supports Mac OS 10 3 and 10 3 1 only The patch does not fix any issues that may occur when using Copy Center Action The patch files are available on the Epson web site Go to www epson com and click on Drivers amp Downloads Select your scanner or multi function device On the Downloads page you will see one of the following files listed for your model Epson Smart Panel Patch v3 01P03A for Smart Panel v3 0xA 1 Download the epson10972 sea hqx file Double click to extract the installation files 2 Open the epson10972 folder 3 Double click the Epson Smart Panel patch file icon Follow the prompts to complete the installation Epson Smart Panel Patch v3 10P01A for Smart Panel v3 10A Stylus CX6400 Stylus Photo RX500 models only 1 Download the epson10973 sea hqx file Double click to extract the installation files 2 Open the epson10973 folder 3 Double click the Epson Smart Panel patch file icon Follow the prompts to complete the installation Page 17 of 1 EPSON Product Support Bulletin Date 2 2 2004 Originator VS PSB PSB 2004 02 001 Authorization Vps Reference TE03 390 Rev A Total Pages 1 Product s Perfection 1670 Photo 2400 Photo 3170 Photo and 3200 Photo Subject EPSON Scan release v 1 28A for Macintosh This bulletin
15. tion error in Mac OS X version 10 3 x with Classic mode running This bulletin was created to inform you of a potential scanner communication issue that can occur in Mac OS X version 10 3 X with Classic mode running Description of issue A customer has an Epson Perfection 1670 or 3170 connected to a computer running Mac OS X version 10 3 x The customer also has an older scanning application that only runs in Classic When Classic is running and the customer tries to use the scanner a communication error occurs and the following dialog box appears Cannot properly communicate with the scanner Make sure the scanner is on properly connected and properly set up to Scan if using a SCS connection restart your computer Solution Per Epson Scan driver specification the scanner should not be used when Classic is running The only workaround is to stop or turn off Classic before scanning The table below shows a Classic compatibility list for the Epson Perfection 1670 and 3170 series scanners Perfection 1670 1 24A 1 28A OK Fails Perfection 3170 1 24A 1 28A OK Fails Page 1 of 1 PSB 2004 07 002 EPSON PRODUCT SUPPORT BULLETIN Date PSB Reference Product s Subject 2 2 2004 Originator JD PSB 2004 02 008 Authorization DS TE03 379 Rev A Total Pages 2 Perfection 1670 2400 3170 3200 Series Scanners amp Stylus CX3200 5200 5400 6400 Stylus Photo RX500 All in One Products Smart Panel Compatibility on Ma

Epson Perfection 1670 PHOTO Product Support Bulletin

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