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Epson Artisan 835 All-in-One Printer Quick Guide

1. Part Sheet Paper name Size number count Epson Premium Photo Paper Borderless 4 x 6 inches S041808 40 Glossy S041727 100 Borderless 5 x 7 inches S041464 20 Borderless 8 x 10 inches S041465 20 Letter 8 5 x 11 inches S042183 25 S041667 50 Epson Premium Photo Paper Borderless 4 x 6 inches S041982 40 Semi gloss Letter 8 5 x 11 inches 8041331 20 Epson Photo Paper Glossy Borderless 4 x 6 inches S041809 50 S042038 100 Letter 8 5 x 11 inches S041141 20 S041649 50 S041271 100 Epson Ultra Premium Letter 8 5 x 11 inches S041341 50 Presentation Paper Matte Epson Premium Presentation Borderless 8 x 10 inches S041467 50 Paper Matte Letter 8 5 x 11 inches S041257 50 S042180 100 Epson Premium Presentation Letter 8 5 x 11 inches S041568 50 Paper Matte Double sided Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 100 Legal 8 5 x 14 inches S041067 100 Epson Bright White Paper Letter 8 5 x 11 inches S041586 500 Epson Photo Quality Self A4 8 3 x 11 7 inches S041106 10 adhesive Sheets Epson lron on Cool Peel Transfer Letter 8 5 x 11 inches S041153 10 paper 12 Loading Paper Copying a Document or Photo Once you ve placed your originals on the scanner or in the Automatic Document Feeder see pages 6 and 7 you can make color or black and white copies Copying a Document 1 Load le
2. Click here for Borders Ink Levels VUUUDU Reset Defaults Online Support _ Quiet Mode V Show this screen first Orientation Portrait Landscape Show Settings a Cees i borderless photos Select your document or photo Orientation Printing From Your Computer 25 Note For quick access to the most common settings click the Shortcuts tab and select one of the presets You can create your own presets by clicking the Save Settings button on the Advanced tab For details see your online User s Guide 4 To improve the color contrast and sharpness of photos select Fix Photo 5 To reduce or remove red eye effects in photos select Fix Red Eye 6 Ifyou want to reduce or enlarge your printout or print double sided see page 25 click the Page Layout tab and select settings as necessary 7 For more printing options click the Advanced tab Note For more information about print settings click Help or see your online User s Guide 8 Click OK to save your settings 9 Click OK or Print to start printing This window appears and shows the progress of your print job LP EPSON Artisan 830 Series USBOO EPSON sips age 0 1 Ei Media Type Ultra Premium Photo Paper Glossy Paper Size Letter 8 1 2 x 11in Check ink cartridge status Cancel printing Printing With a Macintosh Follow the steps below to print from Mac OS X
3. 2 Insert the product software CD 3 Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Mac OS X Double click the Epson icon Wired Ethernet Network Setup 47 4 When you see the Software Installation screen click Install 5 When you see this screen select Wired network connection and click Next Artisan 835 Series Select Your Connection Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add the printer to my existing Ethernet network or set up this computer to print over my network EPSON tock 6 When you see the Network Setup screen do one of the following E Fora first time installation select Set up printer for the first time then click Next m Ifthe printer has already been set up for network printing and you want to be able to print from an additional computer choose The printer is already on my Ethernet network then click Next 7 For first time installation only Connect the product to your router access y P y point or hub with an Ethernet network cable then click Next Artisan 835 Series Software Installation d R D Lf ee g Sa Plug an Ethernet cable into an available LAN port
4. excluding Puerto Rico and U S Possessions Shipments to other locations will be made freight collect You are responsible for securely packaging the defective unit and returning it to Epson within five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one If Epson authorizes repair instead of exchange Epson will direct you to send your printer to Epson or its authorized service center where the printer will be repaired and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s option may be another model of like kind and quality Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty What This Warranty Does Not Cover This warranty covers only normal use in the United States and Canada Using this product for continuous production or similar high duty purposes is not considered normal use damage maintenance or service from such use will not be covered under this warranty This warranty is not transferable This warranty does not cover any color change
5. 562 290 5254 Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name Epson Type of Product Multifunction printer Model C431A 60 Notices FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back side is a label that contains among other information the FCC registration number and the ringer equivalence number REN for this equipment You must upon request provide this information to your local telephone company The information associated with the services the equipment is to be connected are REN 0 1B Jack type RJ 11C The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone
6. wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Wireless Network Safety Do not use this product inside medical facilities or near medical equipment Radio waves from the product may adversely affect the operation of medical equipment Keep this product at least 9 inches 22 cm away from cardiac pacemakers Radio waves from this product may adversely affect their operation Do not use this product near automatically controlled devices such as automatic doors or fire alarms Radio waves from this product may adversely affect these devices Ink Cartridge Safety Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water If you still have discomfort or vision problems see a doctor immediately Do not put your hand inside the product or touch any cartridges during printing Do not try to move the print head by hand or you may damage the product Before transporting the product make sure the print head is in the home far right position and the ink cartridges are in place Install a new ink cartridge immediately after removing a use
7. Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating m When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable m Place the product on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle Notices 57 58 Avoid placing the product in locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place the product near a radiator or heating vent or in direct sunlight Do not place or store the product outdoors Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless phones Allow space behind the product for the cables and space above the product so that you can fully raise the document cover Leave enough room around the product for sufficient ventilation Make sure the product is at least 4 inches 10 cm away from the wall Do not block or cover openings in the product case or insert objects through the slots Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document
8. Settings For more information about copy settings see your online User s Guide 7 After you finish selecting your settings press OK 8 Press Start to begin copying To cancel copying press Cancel Restoring Cropping or Copying Photos You can use the Copy Wizard to copy one or two photos onto 4 x 6 inch 5 x 7 inch 8 x 10 inch or letter size photo paper for instant photo reprints You can also restore colors in faded photos print with or without borders convert photos to black and white and crop your photos See the User s Guide for detailed information 1 Place one or two photos on the scanner glass Place them at least 1 4 inch 5 mm apart 2 Load photo paper see page 8 for instructions 3 Press Home if necessary and select Copy You RENEA see this screen 4 Press 4 Menu then select Copy Restore copies Photos Plain Paper Standard Quality Actual Size Copy amp Settings 5 To turn on Color Restoration to restore colors in BOEI faded photos as you copy select On If your eA ACen el photos are not faded select Off To restore faded colors select Color Restoration On 14 Copying a Document or Photo 10 11 12 When you see this screen press OK to prescan your photos When you see a message asking you to select the number of copies press OK see Place photos on the glass To
9. Setup The printer is already on my wireless network Set up this computer to print wirelessly Which option should choose Eeo ou roe Set up printer for the first time Add the printer to my existing wireless network 7 Mac OS X 10 6 At the next screen click Next Then skip to Setting Up With the Touch Screen on page 43 to set up the product without using a temporary USB connection Wireless Network Setup 41 8 When you see this screen select a wireless network setup method then click Next Artisan 835 Series Select a Wireless Network Setup Method Using temporary USB cable connection Recommended method cable not included Using printer buttons Choose only if you do not have a USB cable available Which option should choose Tip If you need help selecting a wireless network setup method click Which option should choose for more information on setup methods Do not connect the USB cable yet 9 At the next screen click Next 10 Do one of the following E Ifyou selected Using temporary USB cable connection continue following the instructions on the screen m Ifyou selected Using printer buttons continue with Setting Up With the Touch Screen on page 43 Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue then click Next if necessary Do not select Ask Me Later Keep Blocking or Block 42 Wireless Network Setup Setting Up With t
10. To load paper in the photo tray squeeze the edge guides and slide them out Then insert photo paper with the glossy or printable side face down making sure the paper is under the edge guide 7 Slide the left edge guide against the paper Then adjust the front edge guide to your paper size Note Make sure the paper fits under the edge guide 8 Keep the cassette flat as you insert it 10 Loading Paper 9 Extend the output tray and flip up the stopper For details on paper and instructions on loading envelopes and legal size sheets see the online Users Guide Using Special Papers Epson offers a wide array of high quality papers making it easy to maximize the impact of your photos presentations and creative projects You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Part Sheet Paper name Size number count Epson Ultra Premium Photo Borderless 4 x 6 inches S042181 60 Paper Glossy S042174 100 Borderless 5 x 7 inches S041945 20 Borderless 8 x 10 inches S041946 20 Letter 8 5 x 11 inches S042182 25 S042175 50 Epson Ultra Premium Photo Letter 8 5 x 11 inches S041405 50 Paper Luster Using Special Papers 11
11. and follow these safety instructions m Be sure to follow all warnings and instructions marked on the product m Use only the type of power source indicated on the product label m Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the power cord meets all relevant local safety standards Place the product near a wall outlet where the plug can be easily unplugged m Ifyou won t be using the product for a long period unplug the power cord from the electrical outlet m Always turn off the product using the O On button and wait until the On light stops flashing before unplugging the product or cutting off power to the electrical outlet m Avoid plugging the product into an outlet on the same circuit as a photocopier or air conditioning system that regularly switches on and off or on an outlet controlled by a wall switch or timer m Do not let the power cord become damaged or frayed Place it to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of it and do not allow it to be stepped on or run over Be careful to keep the cord straight at each end If damage occurs to the plug replace the cord or consult a qualified electrician m Ifyou use an extension cord with the product make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating
12. from the wall jack to the LINE port on the back of the product Note If you have a DSL Internet connection you must plug a DSL filter into the wall jack or you won t be able to use the fax or telephone equipment as described below Contact your DSL provider for the necessary filter 2 To use a telephone or answering machine you need a second phone cable Remove the cap from the EXT port on the product Connect one end of the cable to the telephone or answering machine and connect the other end to the EXT port on the back of the product Faxing a Document or Photo 17 When you receive a call and Auto Answer mode is turned on if the other party is a fax and you pick up the phone or the answering machine answers the product automatically begins receiving the transmission If the other party is a caller the phone can be used as normal or a message can be left on the answering machine Note Your phone or answering machine must be connected to the EXT port not to a wall jack for your product to detect incoming fax calls properly The number of rings after which the product answers must be at least one more than for the answering machine To adjust the number of rings press Home if necessary and select Setup Fax Settings Communication and then Rings to Answer Setting Up a Fax Header You should create a fax header before sending faxes so that recipients can identify their origin Note If you leave the product un
13. information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other equipment Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation In addition to software program rights owned by Seiko Epson Corporation this product also includes open source software Refer to OSS pdf on your product software CD ROM for a list of open source software and software license terms applied to this printer Notices 65 Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact y
14. light is not flashing 2 Ifthe product is connected to your computer with a USB cable do one of the following before removing the memory card or turning off the printer E Windows Click the or icon on the taskbar and select Safely remove USB Mass Storage Device Em Macintosh Drag the _ removable disk icon from your desktop into the trash 3 Pull the card straight out of its slot Printing From a USB Drive You can print photos from an external storage device connected to the product such as a USB flash drive external hard drive or CD burner Note Epson cannot guarantee the compatibility of your drive You may not be able to print photos from your storage device 1 Remove any inserted memory card from the product Printing From a USB Drive 23 2 Insert your USB flash drive or the USB cable for your external drive into the USB port on the front of your product 3 If there are folders on your storage media select the folder you want and press OK 4 See the online User s Guide to select and print your photos Note Before removing your USB drive make sure its access light is not flashing Also see step 2 in Removing Your Card on page 23 You cannot use the A USB port to transfer images from your external storage device to your computer If you want to transfer images use the memory card slots instead see the online User s Guide for instructions 24 Printing From a Memory Card
15. message on the display screen Note which cartridges need to be replaced and press OK You cannot print copy or fax until you have replaced any expended ink cartridges lt Ink Cartridges gt If youre replacing a cartridge before it s expended follow the steps below 2 Open the scanner Caution Make sure the Automatic Document Feeder is closed when you open the scanner 3 Squeeze the tab on the cartridge and lift it straight up Dispose of it carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Keep ink cartridges out of the reach of children Replacing Ink Cartridges 37 4 Remove the cartridge from the package Do not touch the green chip on the side 5 Remove the yellow tape from the bottom of the cartridge Caution Do not remove any other labels or seals or ink will leak 6 Insert the new cartridge into the holder and push it down until it clicks into place 7 Close the scanner Note If you see a warning message that the cartridge you just replaced is not installed open the scanner and press down the cartridge securely 38 Maintaining Your Product Network Setup Make sure you follow the instructions on the Start Here sheet to set up your product choose your connection and install the software The on screen instru
16. or External Drive Printing From Your Computer This section describes the basic steps for printing from a Windows or Macintosh computer For detailed instructions on printing see the online Users Guide The auto duplexer lets you print on both sides of the page automatically You can use the auto duplexer with letter or A4 size plain paper or Epson Bright White Paper For detailed instructions on two sided printing from a Windows or Macintosh computer see the online Users Guide Tip It s a good idea to check for updates to your Epson product see page 50 Printing in Windows 1 Open a photo or document in an application and select the Print option 2 Select your product then click the Preferences or Properties button 3 On the Main tab select the basic print settings Make sure you choose the correct paper Type setting for your paper see page 29 Select the type of document you re printing choose Photo or Best Photo for photos Select your Sb Printing Preferences E5 27 Shortcuts 4 Main Advanced ij Page Layout Maintenance Quality Option Draft Text Text amp Image B wa B Photo Best Photo Paper Options paper Type Select your paper Size Source Front Tray Type Plain Paper Bright White Paper Size Letter 8 1 2x 11in Print Options E Fix Photo Fix Red Eye Reverse Order Print Preview
17. or fading of prints or reimbursement of materials or services required for reprinting This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty does not cover ribbons ink cartridges or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems interaction with non Epson products or service other than by an Epson Authorized Servicer Ifa claimed defect cannot be identified or reproduced you will be held responsible for the costs incurred THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY S
18. or security software is not set to block port 3690 TCP UDP Contact your firewall manufacturer for assistance Your router might not be assigning IP addresses automatically using DHCP If it isn t you will need to set the product s IP address manually Make sure it is set correctly for your network Cannot scan over the network Epson Scan is not available in Mac OS X 10 6 see page 32 for scanning instructions If you cannot scan from the product s control panel make sure you restarted your computer after installing the product software Make sure Epson Event Manager is not being blocked by your firewall or security software If you are scanning a large document at a high resolution a communication error may occur If the scan did not complete lower the resolution 54 Solving Problems E If network communication was interrupted while starting Epson Scan exit Epson Scan and restart it after a few seconds If Epson Scan cannot restart turn the product off and on and then try again Check the Timeout Setting in EPSON Scan Settings For details see the Epson Scan Help Print a Network Status Sheet 1 Press Home if necessary then press lt or P and select Setup Press lt or P and select Network Settings Press lt 4 or gt and select Confirm Network Settings IPs we N Press gt Start to select Print Status Sheet Where to Get Help Epson Technical Support Internet Support Visit Epson s support webs
19. 1 From the Select SSID screen on the touch screen press 4 or P to select Other SSIDs Use the touch screen to enter your network name Important Network names are case sensitive Be sure to enter uppercase letters ABC or lowercase letters abc correctly m Press Menu to switch between uppercase i Enter Network SSID abe 123 ABC lowercase abc or numbers and special characters 123 E Press A or V until you see the character you want E Press lt or to move to the cursor m Press to delete a character When youre done entering your network name press OK Continue with step 3 on page 44 to enter your network password Setting Up Additional Computers 1 2 3 Make sure your product is turned on Insert the product software CD Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the Epson icon Wireless Network Setup 45 4 When you see this screen click Install Artisan 835 Series Software Installation Click Install to get started Epson drivers and utilities Epson Print CD Epson User s Guide Bonus software if you Need to install individual items click Custom 5 When you see this screen select Wireless connection and click Next Artisan 835 Series Selec
20. 10 5 to 10 6 Note If you re printing from Mac OS X 10 4 see your online User s Guide for instructions 1 Open a photo or document in a printing program open the File menu and select Print 26 Printing From Your Computer 2 Select your product as the Printer setting Select your Epson product Printer EPSON Artisan B m Click to expand Presets Standard be Preview Cancel Print 3 Click the arrow to expand the Print window if necessary 4 Select basic copy and page settings For borderless photos choose a Paper Size setting with a Borderless option Note If the setting you want isn t shown for example Scale check for it in your application before printing or check for it at the bottom of this window Printer EPSON Artisan BIr Presets Standard Copies 1 V Collated Pages OAI O From 1 to 11 Copy and Paper Size US Letter 8 50 by 11 00 inches page settings Orientation i La Preview M Auto Rotate O Seale ITE yh IEL Scale to Fit C Print Entire Image A O Fill Entire Paper Application settings Images per page 1 L Print 1 copies per page C Pory Supplies Cancel C Print Printing With a Macintosh 27 5 Choose Print Settings from the pop up menu and select these print settings Pop up menu Print Settings Media Type Plain Paper Bright White P
21. Artisan 835 Series EPSON Quick Guide Basic Copying Printing Scanning and Faxing Maintenance Network Setup Solving Problems Contents Using the Control Panel 0 0 cece eee eee 4 Using the Touch Screen i5i 5 enka es meatal nk moe a ale eee ee A 4 Placing Originals for Copying Scanning or Faxing 6 Using the Scanner Glass ante seas URES ee Pee ome eae Ce i 6 Using the Automatic Document Feeder cats 24 0 a we soe Mw meme at Wie Wowie 7 Loading Pap r spraoi orate feng EEDE oreae Sweetie ete ses 8 Using Special Papers ads vs ota cob ed aelp be SRS He waded wah we Da 11 Copying a Document or Photo 4 13 Copying a Document 1 1 0 ec es 13 Restoring Cropping or Copying Photos 000s e cece ee eee eee 14 Faxing a Document or Photo 0005 17 Connecting to a Phone Line s 2 ose 2 0 wean ee tai eee te wee ee eee 17 Setting Up a Fax Header s oso ou asic d ob oa ae soa eee bes aoc 18 Sendinga Fak 2 Fs Se ai ete Seat a aE eo ate ane aha leek cine A aie 19 Receiving Faxes Giertta aaa e EE ees 20 Printing From a Memory Card or External Drive 22 Inserting a Memory Card ye iit ies ik fo bh Sea woh ww an eee NS Baars 22 Printing From a USB Drive 2 23 Printing From Your Computer 45 25 Printing in Windows at ere a te CN tee t Ls Wan acta Mite ta halen ce aloe 25 Printing With a Macintosh a iis tow Sa et ok ve ES aa Rw Se Rin des 26 S
22. PSON Scan icon on your desktop m Mac OSX 10 4 and OS X 10 5 Double click EPSON Scan in the Applications Epson Software folder m To scan from an application open the File menu choose Import or Acquire and select your product Epson Scan opens in Office Mode the first time you use it To select a different scan mode click the Mode selector in the upper right corner Mode Click here to change the scan mode Home Mode F Professional Mode Office Mode Scanning With Epson Scan Software 31 Note You cannot use Home mode to scan with the Automatic Document Feeder 4 Adjust the settings if you wish then click Preview and when you are ready click Scan Note if you want to automatically restore a color photo as you scan click the Customize button then check the Color Restoration box m Ifyou are scanning from Epson Scan directly the image is scanned and you see its icon in Windows Explorer or Macintosh Finder m Ifyou are scanning from an application the scanned image opens in your application window Em Ifyou are in Home Office or Professional mode you see the Epson Scan settings window Scanning With Mac OS X 10 6 You can scan original documents and photos and save them as files on your computer 1 Open an image editing application such as Preview and select Import From Scanner from the File menu then select your product 2 Ifyou would like to select scan settings such as Color Restorat
23. TATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF 64 Notices WARRANTY OR ANY OTHER LEGAL THEORY IN NO EVENT SHALL EPSON ORITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction To find the Epson Authorized Reseller nearest you visit our website at http www epson com To find the Epson Customer Care Center nearest you visit http www epson com support You can also write to Epson America Inc P O Box 93012 Long Beach CA 90809 3012 Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The
24. aper 2 z Print Quality Normal E C Grayscale Mirror Image Select your Media Type see page 29 6 Choose any other printing options you may need from the pop up menu See the online Users Guide for details Note To reduce or remove red eye effects in photos choose Color Options from the pop up menu select Advanced Settings then select Fix Red Eye 7 Click Print To monitor your print job click the icon in the dock Select your print job then select an option to cancel pause or resume printing if necessary Cancel an a printing _ Delete Hoia EPSON Artisan 1 Job Pa Job inte Pause Printer Supply Levels Primmer Setup Pause or Printing 10013 jpg resume ee Page 1 of printing States Mintang Select the print job Name 10013 jpg Sent tim Completed 28 Printing From Your Computer Selecting the Correct Paper Type Select the correct Type see page 25 or Media Type see page 28 setting in your printer software This tells the product what kind of paper you re using so the ink coverage can be adjusted accordingly For this paper media Select this setting Plain paper Plain Paper Bright White Paper Epson Bright White Paper Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Gloss
25. ctions during the installation process help you set up your network connection Follow the instructions in this chapter only if you need additional help mE For wireless network setup see below E For wired network Ethernet setup see page 47 Wireless Network Setup The steps in this section provide detailed instructions for setting up your product on a wireless network You will need to install the software on every computer that will print to your product Temporary use of a USB cable not included is recommended for the first installation only After the product is connected to the network you will be prompted to remove the USB cable If you are using Mac OS X 10 6 or don t have a USB cable you can use the buttons on the product to select wireless settings instead Note If you have trouble setting up your product see Solving Problems on page 50 If this is the first time that youre installing the product see Installing for the First Time on page 40 E If your product is already on your wireless network and you need to set up additional computers to print to the product see Setting Up Additional Computers on page 45 Network Setup 39 Installing for the First Time Before you begin make sure that you have the following information ready and write it in the space provided below E Network name SSID E Network password Note If your network password contains uppercase ABC or l
26. d one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not shake ink cartridges after opening their packages and do not remove the label from the cartridge itself this can cause leakage If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area Do not store cartridges upside down Notices 59 Telephone Equipment Safety When using telephone equipment you should always follow basic safety precautions to reduce the risk of fire electric shock and personal injury including the following m Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning m Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Declaration of Conformity According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone
27. e Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the cartridge after the replace cartridge indicator comes on Your product ships with full cartridges and part of the ink from the first cartridges is used for priming the product Replacement cartridges will print more pages For best printing results use up a cartridge within six months of opening the package Store ink cartridges in a cool dark place If cartridges were exposed to cold temperatures allow them to warm up to room temperature for at least 3 hours before using them Maintaining Your Product Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin You must install new cartridges immediately after removing the old ones Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Leave the expended cartridge s installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out If you remove a low or expended cartridge you cannot reinstall and use it 1 Turn on the product You need to replace the If a cartridge is low or expended you see a following ink cartridae s
28. e trouble with this equipment please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning Notices 61 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your fax machine follow the instructions in Setting Up a Fax Header on page 18 According to the FCC s electrical safety advisory we recommend that you
29. ed even if the other cartridges are not expended but you can still scan fax and view photos Replace any expended cartridges before printing or copying To check ink cartridge status from the display screen anytime follow these steps 1 Press Home if necessary then press 4 or gt and BEE select Setup 2 Select Ink Levels You see a screen like this A cartridge marked with A is getting low on ink See page 37 to replace the cartridge if necessary 3 Press OK to exit K Proceed A window may also appear on your computer screen when you try to print when ink is low This window can optionally display ink offers and other updates from Epson Note To disable checking for ink offers or updates from Epson see the instructions in your online User s Guide Checking the Ink Cartridge Status 35 36 Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Use the following list when you order or purchase new ink cartridges you can mix Standard and High capacity cartridges Part number Ink color Standard capacity High capacity Black 98 Cyan Magenta Yellow 99 98 Light Magenta and Light Cyan Note We recommend that you use genuin
30. electing the Correct Paper Ty pe iou vot ne s cue ape PRG we wa Ge ene 29 2 Contents Scanning a Document or Photo 00005 30 Quick Scanning With the Scan Button 5 001 awe s oreo eats swiws as 30 Scanning With Epson Sean Software ea ceia eet ee hae Meee eed 31 Scanning With Mac OS X 10 6 i ew ween eee eee aad 32 Maintaining Your Product 20005 33 Checking the Print Head Nozzles n 6s vw ais mas Sead ee he ROEAS Ba om 33 Cleaning the Print Head s ssa are tard oe we we va Salts wwe 34 Checking the Ink Cartridge Status and fon end See eae eee ate Sos 35 Purchasing Epson Ink Cartridges va oy ns eadin baa w ee Ro lod oe wer 36 Replacing Ink Cartridges sss coy 00a 4084 oo ee a ae eal 37 Network Setup 08600008 teat eG Ste ia eee es 39 Wireless Network Setup cfr tedt a els ean etal Vat ota a ate eee ale camara 39 Wired Ethernet Network Setup i e 4 245 eESA Mowe eee aE eas 47 Solving Problems 2 0 20 0 sese 2s4nediieese ie aes 50 Checking for Software Updates 250 Sta were ae moan 6 arash ee Bong 50 Problems and Solutions 0200 eee e eee eee eee eee eens 50 Where to Get ile lip arsino gente ene aa a atone 55 NOTICES os ee ee ei ees ae ea ae Bia 57 Using the Control Panel The control panel is adjustable To raise it lift it as shown below To lower it press and hold the XI Unlock button until the control panel is at the desired angle Caution To avoid damaging the product make sure yo
31. en receiving faxes see page 20 or when printing with your printer software see page 25 Legal size documents can be scanned faxed or copied using the Automatic Document Feeder If your copies are cropped make sure you ve loaded legal size paper in the paper cassette see page 8 When scanning position your original in the back left corner of the scanner glass If the edges are cropped move it away from the corner slightly You cannot print copy or receive faxes when an ink cartridge is expended Replace any expended cartridges before printing Document Feeding Problems If documents don t feed correctly in the Automatic Document Feeder make sure the corners of the paper are not bent folded or curled up Do not load more than 30 letter size or 10 legal size sheets at a time If documents have jammed 1 2 Open the ADF cover and pull any paper out to the left Caution Do not try to remove the paper without opening the ADF cover first Lift open the ADF and check for any jammed paper underneath Problems and Solutions 51 Paper Feeding Problems If paper jams when printing check the following 1 Open the scanner and remove paper as shown including any torn pieces Caution To prevent damage avoid handling parts inside the printer 2 Pull back on the tabs to remove the cover inside the product Then remove the paper as shown including any torn pieces 4 You may also need to check other l
32. es a JPG image and saves it to your computer ideal for scanning photos E Scan to PC PDF automatically creates a PDF file and saves it to your computer ideal for scanning documents m Scan to PC Email automatically scans a photo resizes it launches your email application and attaches a JPG image to a new outgoing message 5 Do one of the following E Ifyou connected the product to your computer with a USB cable press OK to select USB Connection and begin scanning 30 Scanning a Document or Photo E Ifyou connected your product to a wireless or wired network press lt or P until you see your computer name then press OK to begin scanning Once your image is scanned you see its icon in Windows Explorer or Macintosh Finder or as an attachment in your email application Scanning With Epson Scan Software You can scan from any TWAIN compliant application using Epson Scan Or you can start Epson Scan directly from your computer and save your image to a file Note For Mac OS X 10 6 see Scanning With Mac OS X 10 6 on page 32 For detailed scanning instructions including using the Automatic Document Feeder for multiple pages see the online User s Guide 1 Open the document cover and place your original face down on the glass in the back left corner as shown on page 6 2 Close the cover gently so you don t move the original 3 Do one of the following to start Epson Scan m Windows Double click the E
33. he Touch Screen If you are using Mac OS X 10 6 or you did not connect a USB cable to set up the product on your wireless network follow these steps to set it up using the product s touch screen 1 Follow the instructions on the screen to start the product s wireless Setup Wizard 2 When you see this screen use the product s touch screen to select the name of your wireless network then press OK When you re finished click Next Artisan 835 Series Press lt or gt until you see the name of your wireless network then select it If you don t see your network s name you can enter it manually See your Quick Guide for instructions lt 4 Back Co Next If your network name isn t listed try the following m Make sure that your wireless router or access point is turned on and working correctly Press 5 Back to return to the previous screen select Setup Wizard then repeat step 2 E Ifyou still cant find the network name in the list your router or access point is not broadcasting its network name Press 5 Back then see Entering Your SSID Manually on page 45 Wireless Network Setup 43 3 When you see this screen do one of the following Artisan 835 Series 1 Enter your wireless password Press Menu to select uppercase ABC lowercase abc or numeric special 123 characters Press Aor V to select letters Press lt or gt to move the cursor Press fo delete a charac
34. ing a Fax You can send a fax by entering a fax number as described below To set up a speed dial list or to use the Epson FAX Utility Windows only see the online Users Guide 1 Place your original s for faxing see page 6 2 Press fit Home if necessary and select Fax Sending a Fax 19 3 Press DAB then use the numeric keypad to enter the fax number up to 64 digits Then press OK Note To redial the last fax number you used press Redial 4 Select Color or B amp W Note If the recipient s fax machine prints only in black and white your fax is automatically sent in black and white even if you select Color 5 Press OK if desired to see a summary of your fax transmission settings 6 Press Start to begin scanning and faxing your document To cancel press Cancel If you are scanning with the Automatic Document Feeder see page 7 your document is automatically scanned and faxed If you placed your document on the scanner Information glass you see this screen after the first page is scanned If you need to fax additional pages place your original on the scanner glass Press Yes then press OK to continue If you don t need to fax another page press No Send another page Note If the fax number is busy you see a redialing message and the product redials after one minute To redial immediately press Redial Receiving Faxes Before receiving faxes make sure you load plain pape
35. ion and file save settings click Show Details Mode Flatbed co Detect Separate Items 3 Click the Scan button to begin scanning Your image is saved to the folder selected in the Scan To pop up menu 32 Scanning a Document or Photo Maintaining Your Product Follow the steps here to check and clean the print head and replace ink cartridges If you need to align the print head see the online Users Guide Checking the Print Head Nozzles If your printouts are faint or have gaps in them the print head nozzles may be clogged Follow these steps to check the print head nozzles 6 Load letter or A4 size plain paper in the main UE paper tray l Press ft Home if necessary then press lt 4 or gt and select Setup Y Print a nozzle check pattern Select Maintenance then Nozzle Check Load better Ad plain paper in the main tray and press Gey Press Start Check the nozzle check pattern that prints to see if there are gaps in the lines Nozzles are clean Nozzles need cleaning If there are no gaps the print head is clean Select Finish Nozzle Check If there are gaps or the pattern is faint select Head Cleaning Then press Start to clean the print head Maintaining Your Product 33 Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles you can clean the print head Print head cleaning uses ink so clean it only if neces
36. ite at epson com support U S or epson ca support Canada and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready E Product name Artisan 835 Series E Product serial number on the back of the product and under the scanner unit E Proof of purchase such as a store receipt and date of purchase E Computer configuration and description of the problem Then call m U S 562 276 4382 6 AM 8 PM Pacific Time Monday through Friday and 7 AM 4 PM on Saturday E Canada 905 709 3839 6 AM 6 PM Pacific Time Monday through Friday Where to Get Help 55 Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink paper and accessories at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Other Software Technical Support ABBYY FineReader Phone 408 457 9777 www abbyyusa com support abbyyusa com 56 Solving Problems Notices Important Safety Instructions Before using your Epson product read
37. may install an AC surge arrestor in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment Model C422A does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipmen
38. ne interface peut consister en une combinaison quelconque de dispositif la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Epson America Inc Limited Warranty What Is Covered Epson America Inc Epson warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement if purchased and operated only in the United States or Canada will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase For warranty service you must provide proof of the date of original purchase What Epson Will Do To Correct Problems Should your Epson printer prove defective during the warranty period please call the Epson Connection at 562 276 4382 U S or 905 709 3839 Canada for warranty repair instructions and return authorization An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service If service is needed Epson will at its option exchange or repair the printer without charge for parts or labor If Epson authorizes an exchange for the defective unit Epson will ship a replacement printer to you freight prepaid so long as you Notices 63 use an address in Canada or the U S
39. number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US BKMFA01BC431A The digits represented by 01 are the REN without a decimal point e g 01 is a REN of 0 1 For earlier products the REN is separately shown on the label This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should this equipment cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance that temporary discontinuance of service may be required But if advanced notice isn t practical the telephone company will notify you as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service This product is not intended to be repaired If you experienc
40. ocations for jammed paper such as the auto duplexer the paper cassette and underneath the printer See the online Users Guide for more information 52 Solving Problems Faxing Problems Make sure the recipient s fax machine is turned on and working Make sure the LINE port on the product is connected to a telephone wall jack Verify that the telephone wall jack works by connecting a phone to it If the line has static press Home and select Setup then select Fax Settings and then Communication Turn off the V 34 and ECM Error Correction Mode settings If the product is connected to a DSL phone line you must have a DSL filter connected to the phone jack Contact your DSL provider for the necessary filter If fax calls are disconnected when you hang up make sure your phone or answering machine is connected to the EXT port If an answering machine is connected set the number of rings to answer for receiving faxes to be greater than the number of rings for the answering machine Print Quality Problems For the best print quality use Epson papers see page 11 and genuine Epson ink cartridges see page 36 If you notice light or dark bands across your printouts or they are too faint run a nozzle check see page 33 to see if the print head needs cleaning If you notice jagged vertical lines you may need to align the print head See the online Users Guide for instructions The ink cartridges may be low on ink Check
41. omatic Document Feeder You can place up to 30 letter size or A4 sheets or 10 legal size sheets in the Automatic Document Feeder 1 Open the Automatic Document Feeder paper support and then move the edge guide outward 2 Fan the originals then tap them on a flat surface to even the edges 3 Insert the originals face up top edge first Slide the edge guide against the originals but not too tightly amp With Border Density IIll copies Plain Paper ard Quality Actual Size Settings Using the Automatic Document Feeder 7 Loading Paper Your product has two paper trays The main tray is for letter size legal size A4 size or 8 x 10 inch paper You can load up to 120 sheets of letter size or A4 plain paper in the main tray When extended the tray can hold up to 50 legal size sheets The photo tray is for 4 x 6 or 5 x 7 inch photo paper You can load up to 20 sheets 1 Pull out the paper cassette Then slide back the photo tray and lift it up 2 Squeeze the edge guides and slide them out Then insert paper with the glossy or printable side face down or legal size paper a squeeze lever to extend tray Note Load letterhead or pre printed paper face down with the top edge at the back of the paper cassette 8 Loading Paper 3 Slide the left edge guide against the paper Make sure the paper stack fits under the edge guide 5 Lower the photo tray Loading Paper 9 6
42. on your router access point or hub Plug the other end into your Epson printer Make sure your equipment is turned on 8 Mac OS X 10 6 Skip to step 15 9 Wait while the software is installed then click Next to start network installation 48 Wired Ethernet Network Setup 10 When you see the Firewall Warning screen click Next 11 12 13 14 15 16 Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue and click Next if necessary Do not select Ask Me Later Keep Blocking or Block If you see a screen like this one select the product you would like to set up then click Next Select a Printer Select the peinter you want to set up froen the Ist Use the MAC address to identify the penter The MAC address can be found on the network status sheet Please see the Network Installation Guide for more information Model Name Status MAC Address IP Address Driver Not Set 0000483780F3 192 168 1 103 Search Agan gt Wait while EpsonNet Setup configures your product for the network If you see an Installation Complete screen that includes a Print Test Page button click it to print a test page Click Finish Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD and restart your computer Wired Ethernet Network Setup 49 Solving Problems Check the messages on
43. our legal advisor for any questions regarding copyright law Trademarks Epson is a registered trademark Epson Exceed Your Vision is a registered logomark and Supplies Central is a service mark of Seiko Epson Corporation Artisan is a registered trademark and Epson Connection is a service mark of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice 2010 Epson America Inc 5 10 Zo Exif Print sa ear PictBridge QES 3 ENERGY STAR week Memory STICK tu Memory STICK PRO xD Picture Card 66 Notices 67 EPSON EXCEED YOUR VISION 411893600 Printed in XXXXXX
44. owercase abc letters be sure to note them correctly If you don t know your network name SSID or network password contact the person who set up your wireless network 1 2e Make sure your product is turned on Insert the product software CD Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the Epson icon When you see this screen click Install Artisan 835 Series Software Installation Click Install to get started Epson drivers and utilities Epson Print CD Epson User s Guide Bonus software u Need to install indhiduol items click Custom EPSON Custom Q Exit 40 Wireless Network Setup 5 When you see this screen select Wireless connection and click Next Artisan 835 Series Select Your Connection Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add the printer to my existing Ethernet network of set up this computer to print over my network Back Dero Da reon 6 When you see this screen select Set up printer for the first time then click Artisan 835 Series Next Network
45. per Size setting you choose m To change the print layout select Borderless then choose On to expand the image all the way to the edge of the paper slight cropping may occur or Off to leave a small margin around the image m To adjust the amount of image expansion when printing borderless photos select Expansion and choose Standard Medium or Minimum then press OK if necessary Your printed photos may have white borders if you use the Minimum setting Em To automatically adjust the brightness contrast and saturation select Fix Photo then select Fix Photo On E If you want to create a black and white copy of a color photo select Filter and choose B amp W 13 After you finish selecting your settings press OK 14 When youre ready to copy press Start To cancel copying press Cancel Note When you scan with your computer you can use additional options to transform faded dusty or badly exposed photos into ones with true to life color and sharpness See the online User s Guide for details 16 Copying a Document or Photo Faxing a Document or Photo Your product lets you send faxes by entering fax numbers or selecting entries from a speed dial list Using the Automatic Document Feeder you can fax up to 30 pages at a time For more information on faxing and fax settings including using the Epson FAX Utility Windows only see the online Users Guide Connecting to a Phone Line 1 Connect the phone cable
46. plugged for a long period of time the date and time settings may not be retained See the online User s Guide for instructions on setting the date and time Entering Your Sender Name 1 Press Home if necessary then press 4 or gt and select Setup Press lt 4 or gt and select Fax Settings Press lt 4 or gt and select Header 2 3 4 Select Fax Header You see the fax keypad 5 Use the keypad to enter the header information see page 19 You can enter up to 40 characters or digits for your name and other contact information 6 Press OK to return to the Header menu 18 Faxing a Document or Photo Entering Your Phone Number 1 Select Your Phone Number from the Header menu 2 Use the keypad to enter your phone number up to 20 digits see below You don t need to use dashes Use the button to type the symbol for an international number 3 Press OK to return to the Header menu Using the Keypad to Enter Numbers and Characters m To enter a fax number use the numeric keypad m To enter text press a keypad number repeatedly to switch between uppercase lowercase or numbers m Press 1 Symb to enter these characters amp 4 2 m To move the cursor add a pause or space or delete a character Button Function dore Moves the cursor left or right BS Deletes a character backspace ww Inserts a pause symbol 0 0 Inserts a space Send
47. print more than 1 copy press or to select 35 shoinvand space 1 4 apart the number up to 99 Press To crop the photo and enlarge the resulting image area to fit onto your paper press Display Crop m To resize the image area press or m To move the image area use the arrow buttons x Done m To check the zoomed image press OK When you finish cropping your photo press OK If you placed two photos on the scanner glass press lt 4 or to view the second one select the number of copies and crop it if desired Press OK again to continue then press OK again to Confirm Copy To change any of the settings displayed on the S Copy Menu 1 20 screen press Menu and select Paper and Copy Settings Note To clear previously used copy settings press Clear Settings m To change the paper size select Paper Size and choose the size of paper you loaded Restoring Cropping or Copying Photos 15 m To change the paper type select Paper Type and choose the setting for the paper you loaded For this paper type Choose this setting Epson Premium Photo Paper Glossy Prem Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Presentation Paper Matte Matte Epson Ultra Premium Presentation Paper Matte Paper Type options depend on the Pa
48. r and select the Paper Size setting that matches the size of paper you ve loaded press fff Home and select Setup Fax Settings and Scan amp Print Setup If the incoming fax pages are larger than the paper size you loaded the fax size is reduced to fit or printed on multiple pages depending on the Auto Reduction setting you select If you run out of paper during printing you see the error message Paper out Load more paper and press the Start button to continue To receive faxes automatically make sure you see a green light next to Auto Answer on the screen The light stays on when Auto Answer mode is enabled To change the answer mode press Auto Answer 20 Faxing a Document or Photo Note If you ve connected an answering machine you may need to adjust the number of rings after which the fax picks up The number of rings to answer must be at least one more than for the answering machine To change the number of rings after which the product answers press Home if necessary then select Setup select Fax Settings select Communication and Rings to Answer Manually Receive a Fax To receive a fax manually press Auto Answer to turn off this feature and the light Then follow these steps 1 When your telephone rings lift the phone off the 3 Information hook You see this screen telephone receiver is off the hook Select Send or Receive 2 Press Receive and then Start A or hang up the
49. receiver 3 After all the pages are received you see this screen again Replace the phone on the hook Receiving Faxes 21 Printing From a Memory Card or External Drive Your product lets you print photos from your digital camera s memory card or from an external storage device such as a USB flash drive You can also use your product to print special projects such as E Coloring book pages for your kids m Ruled paper and graph paper for homework projects m Note paper personalized with your favorite photos For instructions see the online Users Guide Note You can print directly from your camera if it supports PictBridge printing See the online User s Guide for instructions Inserting a Memory Card 1 Insert the card into the correct slot as shown Insert just one card at a time Note If your memory card requires an adaptor attach it before inserting the card into the slot Otherwise the card might get stuck Zz Sa E 22 Printing From a Memory Card or External Drive After you insert the card the memory card Memory card access light access light flashes then stays on while the light is flashing or you may lose data on the card p ae 2 See the online User s Guide to select and print your photos Do not remove the card or turn off the product Removing Your Card After you finish printing your photos follow these steps to remove the card 1 Make sure the memory card access
50. sary Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first see page 37 1 Load letter or A4 size plain paper in the main E paper tray 2 Press ft Home if necessary then press lt 4 or and select Setup Select Maintenance then Head Cleaning Start cleaning Press FB 4 Press Start Cleaning takes about 2 minutes When it s finished you see a message on the display screen Caution Never turn off the printer during a cleaning cycle or you may damage it 5 Select Nozzle Check Then press Start to run a nozzle check and confirm that the print head is clean 6 Ifthe nozzle check pattern shows gaps press Head Cleaning again and repeat steps 4 and 5 If the nozzle check looks good select Finish Nozzle Check when youre done Note If you don t see any improvement after cleaning the print head four times leave your product turned on and wait at least six hours to let any dried ink soften Then try printing again If you do not use your product often it is a good idea to print a few pages at least once a month to maintain good print quality 34 Maintaining Your Product Checking the Ink Cartridge Status Your product will let you know when an ink cartridge is low or expended by displaying a message on its display screen or your computer You cannot print or copy when an ink cartridge is expend
51. t Your Connection Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add the printer to my existing Ethernet network or set up this computer to print over my network EPSON Osa One 46 Wireless Network Setup 6 When you see this screen select The printer is already on my wireless network then click Next Artisan 835 Series Network Setup Set up printer for the first time Add the printer to my existing wireless network Which option should choose EPSON 7 Wait while the software is installed 8 Follow the instructions on the screen to install the rest of your software 9 When installation is complete remove the CD and restart your computer Wired Ethernet Network Setup The steps in this section provide detailed instructions for setting up your product on a wired Ethernet network Note If you re having trouble setting up your product see Network Problems on page 54 1 Make sure your product is turned on Note If you previously set up the product on a wireless network you must disable the wireless connection before you can connect to a wired network Press ff Home if necessary then select Setup Network Settings Wireless LAN Setup Disable Wireless LAN Select Yes then press OK
52. t a fax is also turned off You may see the following icons on the screen Icon Meaning sE The product is connected to a wired network p The product is connected to a wireless network A document is loaded in the automatic document feeder The current photo is cropped The Fix Red Eye setting is on for the current photo or all photos SPES Reminds you whether View AutoCorrect is on or off Using the Touch Screen Placing Originals for Copying Scanning or Faxing Before you copy scan or fax place your documents or photos on the scanner glass see below or in the Automatic Document Feeder see page 7 Using the Scanner Glass You can place multiple photos or a document up to letter size or A4 on the scanner glass to make color or black and white copies 1 Open the document cover and place your original face down on the scanner glass with the top against the back left corner If youre scanning 3 x 5 or 4 x 6 inch photos you can place up to two at a time on the scanner glass Place them at least 1 4 inch 5 mm apart 1 4 inch 5 m 1 4 inch 5 mm Note If the edges of your document or photo are cut off move the document or photo 1 4 inch 5 mm away from the corner of the scanner glass 2 Close the cover gently so you don t move the original s 6 Placing Originals for Copying Scanning or Faxing Using the Aut
53. t and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help 62 Notices WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada 2 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five L indice d quivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent tre raccord s a une interface t l phonique La terminaison du
54. table when placing the originals Do not open the scanner section while the product is copying printing scanning or faxing Be careful not to trap your fingers when closing the scanner cover or scanner Do not touch the flat white cable inside the product Do not spill liquid on the product Do not use the product near water Do not use with wet hands Unplug the product and refer servicing to qualified service personnel under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Except as specifically explained in your documentation do not attempt to service the product yourself Never disassemble modify or attempt to repair the product by yourself except as specifically explained in the documentation Do not adjust controls that are not covered by the operating instructions When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak from the cartridges Always keep this guide handy Notices Touch Screen Safety Use only a dry soft cloth to clean the touch screen Do not use liquid or chemical cleansers If the touch screen is damaged contact Epson If the liquid crystal solution gets on your hands
55. ter 2 Press OK when done Watch video overview EPSON lt Back gt Noxt E If your wireless network has security enabled use the product s touch screen to enter your network password If your password has uppercase ABC or lowercase abc letters be sure to enter them correctly Then go to step 4 E If your wireless network doesn t have security enabled continue with step 4 Note If you re having trouble entering your network password click Watch video overview to watch a short video tutorial on how to enter your network password 4 Follow the on screen instructions to finish selecting network settings Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue and click Next if necessary Do not select Ask Me Later Keep Blocking or Block If you see a network setup failed message the network password may have been entered incorrectly If your password has uppercase ABC or lowercase abc letters or numbers 123 be sure to enter them correctly Note If the product still doesn t connect to your wireless network see Network setup failed on page 54 5 Wait while the software is installed then follow the on screen instructions 6 When installation is complete remove the CD and restart your computer 44 Wireless Network Setup Entering Your SSID Manually If your network doesn t broadcast its name SSID follow these steps to enter it
56. the display screen to diagnose the cause of most problems Press Home if necessary then press lt or P and select Problem Solver Press lt or P to see all the help topics You can also check the Problems and Solutions section below or see the online Users Guide for more detailed help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product s software Open your online Aaatited the Users Guide and select Download the Latest Software or Latest Software visit Epson s support website at epson com support U S or pS epson ca support Canada With Windows you can select Driver Update on the Maintenance tab in the printer settings window You can also click Start or select Programs or All Programs select EPSON select your product and click Driver Update Problems and Solutions Check the solutions below if youre having trouble using your product You can often solve problems by checking the messages on the display screen Note If the screen is dark press the touch screen to wake the printer from sleep mode 50 Solving Problems Printing and Copying Problems Make sure your paper is loaded printable side down usually the whiter brighter or glossy side Don t load paper above the edge guides Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel when copying see page 13 wh
57. tter size plain paper Epson Bright White Paper or Epson Presentation Paper Matte 2 Press Home if necessary and select Copy You gE see this screen oc 3 Press or to select the number of copies you i want Or press the number 1 to display the pai numeric keyboard then select the number and Letter Plain Paper ress OK Standard Quality Actual Size P i Copy CZ Settings 4 Select Color or B amp W black and white copies 5 Adjust the density make the copies lighter or darker if necessary 6 To change copy settings press Menu and Copy Menu 1 20 select Paper and Copy Settings The Layout setting should be With Border and the Paper Size should be Letter m To print on both sides of the page turn on 2 Sided Printing mM To adjust the copy size select Reduce Enlarge then choose Actual Size to print at actual size Custom Size to select a percentage Auto Fit Page to automatically size the image to fit your paper or one of the specific sizes listed E For the Paper Type setting select Plain Paper If you loaded a type of paper not listed in step 1 see the table on page 16 Copying a Document or Photo 13 E For the Document Type setting choose Text for plain documents or Text amp Image if your document contains photos or graphics m To change the copy quality select Quality then choose Draft Standard Quality or Best Note To clear previously used copy settings press Clear
58. u press and hold the I Unlock button to lower the control panel Don t try to push the control panel down Using the Touch Screen The touch screen makes it easy to use all the creative features of your product Display v Menu Clear Settings start View AutoCorrect CD Tray Blue status light Caution Press the touch screen gently with the tip of your finger don t press too hard or use sharp objects 4 Using the Control Panel The touch screen displays only the buttons that are available for the task you are working on E Press lt or to view more photos or access more options m Press ff Home to return to the Home screen E Press lt Menu to make special settings The touch screen retains the settings from the last time it was used If you want to start over simply press Clear Settings to clear settings for the mode youre using Copy Fax etc m To save energy the touch screen goes dark after several minutes of inactivity Touch the screen to wake it up m The blue status light at the bottom of the control panel flashes when the product is printing or performing routine maintenance If it flashes rapidly check the product for error messages Note To turn off the beep heard when you press a button or to reduce its volume press Setup select Printer Setup choose Sound and adjust one of the settings If you turn off the sound the dialing sound made when you transmi
59. y Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Luster Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Envelopes Envelope Selecting the Correct Paper Type 29 Scanning a Document or Photo You can use your product to scan original documents and photos and save them on your computer Quick Scanning With the Scan Button Use the touch screen to quickly scan a photo or document and save it on your computer You can even scan a photo and have it automatically included in an email message Note For Mac OS X 10 6 see Scanning With Mac OS X 10 6 on page 32 1 Open the document cover and place your original face down on the glass in the back left corner as shown on page 6 2 Close the cover gently so you don t move the original 3 Press Home if necessary and select Scan 4 Press lt or to select one of the following options m Scan to Memory Card automatically scans a photo or document and saves it on a memory card or USB storage device in JPEG or PDF format m Scan to PC automatically creat
60. your cartridge status see page 35 and replace cartridges if necessary see page 37 If youre copying place the document flat against the scanner glass Clean the scanner glass with a soft dry lint free cloth paper towels are not recommended or use a small amount of glass cleaner on a soft cloth if necessary Do not spray glass cleaner directly on the glass Problems and Solutions 53 Network Problems If you have a poor wireless connection try moving the product to a different location Avoid placing it next to a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Network setup failed Try moving the product to a different location Make sure there arent any access restrictions such as MAC address filtering set on the wireless router If access restrictions are set register the product s MAC address on the router Print a Network Status Sheet see page 55 to obtain the MAC address Then see your router s manual for instructions If your wireless router doesn t broadcast its network name SSID see page 45 for instructions on manually entering your wireless network name If your wireless router has security enabled make sure you entered the WEP key or WPA passphrase correctly Remove and reinsert the CD to reinstall your product software See page 40 if you need detailed instructions The WiFi icon appears on the touch screen but you cannot print Make sure your firewall

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