Elo TouchSystems ET1547L-XXWC-X User's Manual
Contents
1. 2 4 Elo Entuitive Touchmonitor User Guide Bottom View Side View Power switch Remote OSD Power Touch interface Video cable connector connector serial connector Product Overview 1547L 1548L 1549L Main Unit 2 5 Rear View 75 4 I oy 5 o 6 Fs lt f e e 5 00000000000000000000000000006000006 o 000000000000000000000000000000090 0600900000000000000000000000000000 C 75 or hal D Dee pce o o 9 6199 9 o _ o 9 Side View Power switch Remote OSD Power Touch interface Video cable connector connector serial connector 2 6 Elo Entuitive Touchmonitor User Guide Product Overview 1567L Main Unit x ca E 29 Vi 75 fs A _ I I E AE I O0 e o 9 61 4 6000600000000000000000602. 4X Customer Option See notes 440 NOTES Material 1 Wood 04 5 holes thru for M4 screws w nuts or screws for wood 04 mm 2 Sheet Metal Concealed head threaded studs M4 w nuts I A nr i L L F L zm 1 MA L L um 20 r 440 Hanson io Ale rend AZ poem pe li papel li E 1 er x jr fos ae E i Ta 2 1 4 i i E ET her al T dr ss ng sentar he center cf reale ares Of e LEL pane 2 LED pira di res 1 10 ad mousing ta customer Lus mate wonz hmm holes thru Por or ng rra moles Scream far word are dmm customer koss rer s shed meg Cone og ach arcad C 46 Elo Entuitive Touchmonitor User Guide REGULATORY INFORMATION Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside th
3. Elo Entuitive Touchmonitor Electronics TP User Guide 15 LCD Rear and Front Mount Touchrnonitors ET154BL XXVC X Series 154 7L XXWC X Series ET1548L XXWC X Series ent itive ETI549L AAVWC A Series ET1567L XXWC x Series Revisi n E Elo Entuitive Touchmonitor User Guide 15 LCD Rear and Front Mount Touchmonitors ET1545L XXWC X Series ET1547L XXWC Series ET1548L XXWC Series ET1549L XXWC X Series ET1567L XXWC X Series Touchmonitors Revision E P N 008521 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com Electronics elo TOUCHSYSTEMS Copyright 2002 Elo TouchSystems Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo T
4. 30 C 43 75 2 Hofe xv 8 6 or E og 22 I 9 909900000000000000000000000000000 lg 75 o g o O Lo ho 9 o es 5 1 L 86 65 Laja 5 9 e o 9 Cut Out Dimensions ET1545L Front Mount Cut Out 24 8X hm 384 4 1 28 p 5 m N 79 3 440 440 See www elotouch com pdfs drawings ms500108 pdf for more information C 44 Elo Entuitive Touchmonitor User Guide ET1545L Rear Mount Cut Out 440 128 261 mm 225 ET1547L 1548L 1549L Rear Mount Plate Cut Out 314 0 1 0 Es ISl 0 v R4 00 119 ull RO 238 0 41 0 0 4X Customer See notes 440 1 NOTES Material 1 Wood 04 5 holes thru for MA screws w nuts or screws for wood 04 mm 2 Sheet Metal Concealed head threaded studs M4 w nuts C 45 ET1567L Front Mount Plate Cut Out 314 0 1 0
5. Press the Menu and Down buttons at the same time to enable disable the power lock function e AUTO SEL _ Auto Select 3 26 Elo Entuitive Touchmonitor User Guide OSD Menu Function 11 Contrast Controls the picture contrast Brightness Controls the picture brightness V Position Controls the vertical position H Position Controls the horizontal position Recall Defaults Recalls factory settings of the image parameters C1 C2 USER Color Using these icons you can select one of the preset color temperatures 9300 K or 6500 K Confirm your choice by pressing the SELECT button If you want to change the color temperatures individually select USER and confirm by pressing the OSD button SELECT Now you can use the OSD dial to toggle between the settings R G and B red green and blue foreground To change a setting first press the SELECT button then choose the desired value with the OSD dial To confirm the setting press the SELECT button again If you don t need to adjust any further settings choose the icon to return to the OSD main menu CONTRAST Ad 5 0 i Phase Controls the vertical fine adjustment Clock Controls the horizontal fine adjustment OSD H Position Adjusts the horizontal position of the OSD menu OSD V Position Adjust the vertical position of the OSD menu OSD Time Determines how long in seconds the OSD menu waits before closing automatically after no action has
6. 1567L 36 Touchmonitor Specifications ET 1549L 37 Troubleshooting 29 U Unpacking Your Touchmonitor 3 USB Connection 15 Using the On Screen Display Menus 25 V VESA Mount on Your Touchmonitor 20 V Position 27 W Warranty 51 Index 54 Check out Elo s Web site www elotouch com Gat the latast Product information Specifications News on upcoming events Press releases Software drivers Getting im Touch with Elo Ta fied aut more abont Ela z extensive range of touch zglutinms viert cur Web site af saw cnm or simply cal ie office pagus Fr USA Cr dignare y Y 1 Fon Bea TE er er Gare A Fi Furan rat Pane Skis d Eee FORA Lf ATA AAA A Hirie 2 1 m EI D 1 t r TH 5 gt i rati ea DASSI 23010 Kamin HP Ghee Mena id PER akt EHE Fabri 2 p E ET Hd ata a us i fan ol i 1 Y i Ui x 1 TUN I BELA 1 dant x i 11 1 2 ras A I i T 1 i J i Tora Er 1 Tyco Elpetrorucs TOLE STEM Printed m USA 2 Elo Touchyriema Inc UA
7. LCD display design This combination of features creates a natural flow of information between a user and your touchmonitor Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety About the Product Your LCD Kiosk Touchmonitor is a 15 0 XGA TFT color display with the following features Direct analog RGB input 15 0 diagonal screen size 16 7 million displayable colors 262 144 1549L 1024 x 768 resolution XGA SVGA VGA VESA Mac NEC PC 98 compatible 24 60kHz horizontal scan 56 75Hz refresh rate Auto adjustment capability High quality full screen re scaling e Multilingual OSD menus in four languages English French Italian Spanish and Japanese e VESA flat panel monitor physical mounting interface 75mm For full Product Specifications refer to Appendix C 1 2 Elo Entuitive Touchmonitor User Guide INSTALLATION AND SETUP Unpacking Your Touchmonitor Check that the following 9 items are present and in good condition LCD Display USB touchscreen Serial touchscreen Quick Install Guide and software CD Mounting brackets 2 2 3 Product Overview 1545L Main Unit 1 LCD Display i S Detachable mounting L brackets Rear View
8. arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer 1 solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same 52 Elo Entuitive Touchmonitor User Guide Index Numerics 15 LCD Touchmonitor Dimensions 40 15 LCD Touchmonitor ET15 XXWC 1 Specifications 36 37 A About the Product 1 About Touchmonitor Adjustments 25 Attaching the L Brackets 9 Auto Adjust 27 B Bottom View Side View 1545L 5 Brightness 27 C C1 C2 USER Color 27 Care and Handling of Your Touchmonitor 34 Clock 27 Compatibility Modes 35 Connect the Remote OSD Cable 13 Connecting the Power Cable 14 19 Connecting the Remote OSD Cable 18 Connecting the Serial Touchscreen Cable 12 Connecting the USB Touchscreen Cable 17 Connecting the Video Cable Serial connection 11 Connecting the Video Cable USB connection 16 Contrast 27 Cut Out Dimensions 44 E ET1545L Dimensions 40 ET1545L Front Mount Cut Out 44 ET1545L Rear Mount Cut Out 45 ET1547L 1548L 1549L Dimensions 41 ET1547L 1548L 1549L Rear Mount Plate Cut Out 45 ET1567L Dimensions 43 ET1567L Front Mount Plat
9. pixels vertically Input video is also represented by the same terms XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically When the input pixels contained in the video input format match the native resolution of the panel there is a one to one correspondence of mapping of input video pixels to LCD pixels As an example the pixel in 45 column and 26 row of the input video is in 45 column and 26 row of the LCD For the case when the input video is at a lower resolution than the native resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained in the controller The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters A 32 Elo Entuitive Touchmonitor User Guide TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especially Chapter 2 Installation and Chapter 3 Operation 1 To reduce the risk of electric shock follow all safety notices and never open the touchmonitor case Turn off the product before cleaning 3 Your new touchmonitor is equippe
10. 0 Elo Entuitive Touchmonitor User Guide 14mm 2x CN os x 38 0mm md OD 5 8 527mm 14mm 2x NUM See www elotouch com pdfs drawings ms500235 pdf ET1547L 1548L 1549L 313 R5 4 ala as gt L 305 4 H7 296 229 110 237 yl 380 430 C 41 See detail A A 28 Detail A Scale 2 1 65 380 a 5 ae 5 e 9 e El 60000000000000000000000 00005000000 o E 000000000000000000000000000000000 F1 2 60000000600060060006000000 0a65000a040 S 7 p ro uM V o o o ho 9 o ERE 9 56 77 9 55 gt C 42 Elo Entuitive Touchmonitor User Guide ET1567L 229 400 305 430 66
11. 060000000060 e 000000000000000000000000000000000 6090906000000000000000090 006000000000 lg g I Ih 9 9 D co G od ho B e e 4 A 2 7 Side View Power switch Remote OSD Power Touch interface Video cable connector connector serial connector 2 8 Elo Entuitive Touchmonitor User Guide Attaching the L Brackets Depending on your mounting scheme use the L brackets or the VESA 75mm standard holes located on the back of the kiosk monitor See page 15 for VESA mounting information NOTE You will need a screwdriver to attach the L brackets Your kiosk touchmonitor comes with a mounting bracket C bracket attached at the back Included are two L brackets and four screws that attach to both ends of the C bracket for additional mounting options To attach the L brackets 1 Lay the monitor face down 2 Place the long end of the L bracket against the end of the mounting C bracket Line up the two holes of the L bracket with the two holes of the C bracket See the illustration below C bracket L bracket 3 Place two screws n the holes and with the screwdriver screw them in to secure the bracket 4 Repeat steps 2 and 3 to attach the other L bracket to the other side of the mounting bracket 2 0 Touch Interface Connection NOTE Your interface cables may have been pre connected to your monitor at the factory Your t
12. 554 www ergotron com www innov office prod com GCX MRI 800 228 2555 800 688 2414 707 773 1100 www mediarecovery com WWW gcx com 2 20 Elo Entuitive Touchmonitor User Guide Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer Drivers are located on the enclosed CD ROM for the following operating systems e Windows XP e Windows 2000 Windows Me e Windows 98 e Windows 95 e Windows NT 4 0 Additional drivers and driver information for other operating systems including MS DOS Windows 3 x OS 2 Macintosh and Linux are available on the Elo TouchSystems web site at www elotouch com Your Elo touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the appropriate following section for driver installation instructions 2 21 Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 NOTE For Windows 2000 and NT 4 0 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directi
13. Touch 225 cd m Max 50 000 hours at full brightness typical Horizontal 80 or 160 degrees total Vertical 80 or 160 degrees total 400 1 typical 15 ms tr 10 ms TF 0 C to 50 30 C to 60 C Operating Temp Storage Temp Humidity 80 non condensing Weight 10 6 Ibs maximum approx weight for IntelliTouch and SecureTouch Size See drawings on pages 41 Input Video VGA SVGA XGA analog video 100 240 VAC 50 60 Hz Universal UL cUL and TUV FCC B C Tick MRPII and VCCI Input Power Power Dissipation Safety amp EMC C 37 Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission per ASTM D1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Environmental Chemical Resistance Electrostatic Protection per EN 61 000 4 2 1995 Table C 3 IntelliTouch Touchmonitor Specifications Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 1 More than 100 000 touchpoints in 15 500 touchpoints cm Typically less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus sim
14. a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 51 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and i1 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or
15. a surge protector and then connect the surge protector to a grounded three pronged AC electrical outlet Power on your PC then your touchmonitor After a brief pause the picture should appear 2 19 Optimizing the LCD Display To ensure the LCD display works well with your computer configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution and make sure the timing of the display mode is compatible with the LCD display Refer to Appendix A for more information about resolution Compatible video modes for your touchmonitor are listed in Appendix C VESA Mount on Your Touchmonitor Your kiosk touchmonitor comes with a VESA standard mounting bracket C bracket attached at the back Included are two sliders L brackets that attach to both ends of the C bracket for additional mounting options Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface Standard which defines a physical mounting interface for flat panel monitors and corresponding standards for flat panel monitor mounting devices such as wall and table arms 2 96 The following companies provide VESA mounting devices compatible with your touchmonitor Ergotron Innovative Office Products 800 888 8458 800 524 2744 651 681 7600 610 253 9
16. been performed Auto Adjust Automatically selects the optional settings for image parameters brightness contrast image position phase etc OSD Language Selection of the OSD menu language English French Italian Spanish Japanese Image Information Displays the current graphics mode 3 27 3 28 Elo Entuitive Touchmonitor User Guide TROUBLESHOOTING If you are experiencing trouble with your touchmonitor refer to the following table If the problem persists please contact your local dealer or our service center Solutions to Common Problems Problem No image appears on screen Out of Range display Suggestion s Check that all the I O and power connectors are properly connected as described in Chapter 2 Make sure the pins of the connectors are not crooked or broken Test power supply by trying different cables a different wall outlet or plug another appliance into the outlet Make certain the video cable is properly connected and that it is not damaged Check for bent pins on the cable connectors Ensure that your computer and video card are properly configured Consult video card documentation Check to see if the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768 See Appendix A for more information on resolution 4 29 Image has vertical flickering line bars Image is unstab
17. ce durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger 92 All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Clear surface N A Antiglare surface Curved 60 20 gloss units or 75 15 gloss units The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 15 kV air 8 kV contact discharges C 39 15 LCD Touchmonitor Dimensions ET1545L 590 0mm 55 mm 43 6mm gt R1028 8mm R3421 8mm 1 1 i 0mm R428 P 1 229 0mm gt 328 0mm 261mm Ub Y k R1910 8mm 460mm 406mm d 9950999999990299599998929225999989 Gr S EXTENDE xd 9 mim RETRACTED C 4
18. d with a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your Elo TouchSystems Touchmonitor Use of an unauthorized power cord may invalidate your warranty The slots located on the sides and top of the touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots It is important that your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level To avoid risk of electric shock do not disassemble the brick supply or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that c
19. damage from electrical surges in the power line plug the touchmonitor s power cord into a surge protector and then connect the surge protector to a grounded three pronged AC electrical outlet Power on your PC then your touchmonitor After a brief pause the picture should appear 2 14 Elo Entuitive Touchmonitor User Guide NOTE USB Connection A USB connection can only be used if your PC is running Windows 98 or Windows 2000 The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection Before connecting the cables to your touchmonitor and PC be sure that the computer and the touchmonitor are turned off USB touchscreen cable Monitor power cable US Canada European power cable Female 15 pin switch connector OSD Remote Connections on underside 2 15 Connecting the Video Cable Connections on underside I Female 15 pin video connector 0000000 000 00000000000000000000 sol Joso doo 00000000000000 rr al Connect the 15 pin video cable to the video port on your PC e Connect the other end of the video cable to the video connector on your touchmonitor e Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise 2 16 Elo Entuitive Touchmonitor User Guide Connecting the USB Touchscreen Cable Connectio
20. e Connecting the Serial Touchscreen Cable Connections on underside Serial 0000000 000 00000000000000000000 touchscreen ooo looo 00000000000000000000 00000000000000 touchscreen cable Connect the female end of the serial RS 232 cable to the serial port on the back of your PC Connect the male end of the cable to the serial touchscreen connector on your touchmonitor e Secure the cable to your touchmonitor and PC by turning the screws on the connector 2 12 Elo Entuitive Touchmonitor User Guide Connect the Remote OSD Cable Connections on underside 0000000 000 L 00000000000000000000 00000000000000000000 2 Video Video cable port Ferrite bead e Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor 2 13 Connecting the Power Cable Connections on underside 0000000 000 00000000000000000000 Llooo 00000000000000000000 2 Power Cable d e Power cable Depending on where you live you will use either the European or US Canadian power cable Connect the female end of the power cable into the power port on the touchmonitor NOTE To protect your equipment against risk of
21. e Cut Out 46 H H Position 27 Image Information 27 Image problem 29 Image scrolling 30 Image unstable 30 Image vertical flickering 30 Installation and Setup 3 Installing the Driver Software 21 Instaling the Serial Touch Driver for MS DOS and Windows 3 1 23 Instaling the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 22 Installing the USB Touch Driver 24 Installing the USB Touch Driver for Windows 98 and Windows 2000 24 IntelliTouch Touchmonitor Specifications 38 Introduction 1 Main Unit 1545L 4 Main Unit 1547L 1548L 1549L 5 Main Unit 1567L 7 N Native Resolution 31 Operation 25 Optimizing the LCD Display 20 OSD H Position 27 OSD Language 27 OSD Menu Function 27 OSD Time 27 OSD V Position 27 Out of Range display 29 P Phase 27 Precautions 1 Product Overview 1545L 4 Product Overview 1547L 1548L 1549L 5 Product Overview 1567L 7 R Rear View 1545L 4 Rear View 1547L 1548L 1549L 6 Rear View 1567L 7 Recall Defaults 27 Regulatory Information 47 Remote OSD Buttons 26 Index 53 S SecureTouch Touchmonitor Specifications 39 Serial Connection 10 Side View 1547L 1548L 1549L 6 Side View 1567L 8 Solutions to Common Problems 29 T Technical Specifications 35 Touch Interface Connection 10 Touch not working 30 Touchmonitor Safety 33 Touchmonitor Specifications 15451 15471 15481
22. ecifications Active matrix thin film transistor TFT liquid crystal display 15 inch diagonal 304 x 228 mm useful screen area 1024 x 768 0 125 inch IntelliTouch and SecureTouch anti glare Surface wave technology 16 million with dithering IntelliTouch 270 cd m Max AccuTouch 252 cd m Max 40 000 hours at full brightness typical Horizontal Vertical 450 1 typical 13 ms tr 27 ms tr Operating Temp Storage Temp Humidity Weight Size Input Video Input Power Power Dissipation Safety amp EMC C 36 Elo Entuitive Touchmonitor User Guide SecureTouch 252 cd m Max 75 75 or 150 degrees total 70 70 or 140 degrees total 0 C to 50 30 C to 60 C 80 non condensing 10 6 Ibs maximum approx weight for IntelliTouch and SecureTouch See drawings on pages 40 41 and 43 VGA SVGA XGA analog video 100 240 V AC 50 60 Hz Universal UL cUL and TUV FCC B CE C Tick MRPII and VCCI Touchmonitor Specifications ET1549L Table C 2 Display Type Size Pixel Format Touchscreen Colors Display Brightness Back light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies 15 LCD Touchmonitor Specifications Active matrix thin film transistor TFT liquid crystal display 15 inch diagonal 308 x 232 mm useful screen area 1024 x 768 0 125 inch IntelliTouch Surface wave technology 262 144 Intelli
23. ilar to a finger Unit is sealed to protect against splashed liquids dirt and dust See IntelliTouch Ultra Product Manual for details 92 All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Clear surface N A Antiglare surface Curved 60 20 gloss units or 75 15 gloss units The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 15 kV air 8 KV contact discharges C 38 Elo Entuitive Touchmonitor User Guide Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission per ASTM D1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Environmental Chemical Resistance Electrostatic Protection per EN 61 000 4 2 1995 Table C 4 SecureTouch Touchmonitor Specifications Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 196 More than 100 000 touchpoints in 15 500 touchpoints cm Typically less than 3 ounces 85 grams Surfa
24. is equipment There are hazard ous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire and 3 prong connector intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power Il Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment comp
25. le and flickering Image is scrolling Touch doesn t work Use PHASE to make an adjustment Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Use CLOCK to make an adjustment Make sure the VGA signal cable or adapter is well connected Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Make sure cable is securely attached at both ends 4 30 Elo Entuitive Touchmonitor User Guide NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel s designed to perform best For the Elo LCD touchmonitor the native resolution is 1024 x 768 for the XGA 15 inch size In almost all cases screen images look best when viewed at their native resolution You can lower the resolution setting of a monitor but not increase it Input Video 15 LCD 640x480 VGA Transforms input format to 1024x768 800x600 SVGA Transforms input format to 1024x768 1024x768 XGA Displays in Native Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD LCD resolution 15 usually represented by the following symbols SVGA 800x600 SXGA 1280x1024 UXGA 1600x1200 A 3 As an example a SVGA resolution LCD panel has 800 pixels horizontally by 600
26. lies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interfer ence Regulations of Industrie Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards 47 This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radi ate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance
27. ng the Power Cable 19 Optimizing the LCD Display 20 VESA Mount on Your Touchmonitor 20 Installing the Driver Software Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 22 Installing the Serial Touch Driver for MS DOS and WVINGOWS IL soda anse Ec st 23 Installing the USB Touch Driver 24 Installing the USB Touch Driver for Windows 98 and Windows 2000 24 Chapter 3 Operation About Touchmonitor Adjustments Using the On Screen Display Menus OSD Menu Function Chapter 4 Troubleshooting Solutions to Common Problems Appendix A Appendix B Care and Handling of Your Touchmonitor Appendix C Compatibility Modes Touchmonitor Specifications ET1545L 1547L 1548L 1567L Touchmonitor Specifications ET1549L 15 LCD Touchmonitor Dimensions P ET1547L 1548L 1549L AA Ex S Cut Out Dimensions ET1545L Front Mount Cut Out ET1545L Rear Mount Cut Out 25 25 27 29 29 34 45 ET1547L 1548L 1549L Rear Mount Plate Cut OU ue iE de Me MES o ET1567L Front Mount Plate Cut Out Regulatory Information Warranty Index INTRODUCTION Congratulations on your purchase of an Elo TouchSystems Entuitive LCD touchmonitor Your new high resolution touchmonitor combines the reliable performance of Elo s touch technology with the latest advances in
28. ns on underside 00000000000000000000 oooooooooooooo 0000000 000 00000000000000000000 touchscreen connector touchscreen cable e Connect the USB touchscreen cable to the USB touchscreen connector on the touchmonitor Connect the other end of the USB cable to your PC The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and PC 2 17 Connecting the Remote OSD Cable Connections on underside 0000000 000 L 00000000000000000000 1000 ooo 00000000000000000000 xl O 00000000000000 M A ES O Au A 4 T Video cable Ferrite bead e Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor 2 18 Elo Entuitive Touchmonitor User Guide NOTE Connecting the Power Cable Connections on underside 0000000 000 00000000000000000000 oo ooo Y Power Cable Power cable Depending on where you l ve you will use either the European or US Canad an power cable Connect the female end of the power cable into the power port on the touchmonitor To protect your equipment against risk of damage from electrical surges in the power line plug the touchmonitor s power cord into
29. of this monitor is restricted to special controlled luminous envi ronments The screen surface trend to reflect annoying light of lamps and sunlight To avoid these reflections the monitor should not be positioned in front of a win dow or directed to luminaries The monitor is in compliance with Reflection Class III according to ISO 9241 7 Die Anwendung dieses Bildschirms ist auf speziel kontrollierte Umgebungs beleuchtungen eingeschr nkt Die Bildschirmoberfl che neigt zu st renden Spie lungen von Lampen und Sonnenlicht Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen ausgerichtet sein Der Monitor erf llt nur die Relexionsklasse III nach IS09241 7 Tia To Comply Wut EOS Vardark ON HOME Of OFFICE 49 50 Elo Entuitive Touchmonitor User Guide WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors and components of the product are 3 years monitor 10 years IntelliTouch screen 5 years Accu Touch screen 5 years Controller Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 da
30. on the Elo CD ROM 4 Choose Next Once the Elo TouchSystems USB touchscreen driver has been detected choose Next again 5 You will see several files being copied Insert your Windows 98 CD if prompted Choose Finish If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard NorE For Windows 2000 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start Run 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows 2 24 Elo Entuitive Touchmonitor User Guide OPERATION About Touchmonitor Adjustments Your touchmonitor will likely require adjustment Variations in video output and application will require you to adjust your touchmonitor to optimize the quality of the display For best performance your monitor should be operating in native resolution that is 1024 x 768 at 60 75 Hz Use the Display control panel in Windows to choose 1024 x 768 resolution Operating in other resolutions will degrade video performance Fo
31. ons on the screen to complete the driver setup for your version of Windows If the AutoStart feature 1s not active 1 Click Start Run 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows I To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download 2 22 Elo Entuitive Touchmonitor User Guide Installing the Serial Touch Driver for MS DOS and Windows 3 1 To install Windows 3 x and MS DOS from Windows 95 98 follow the directions below 1 Insert the Elo CD ROM in your computer s CD ROM drive 2 From DOS type d EloDos_W31 to change to the correct directory on the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type install and press Enter to start the installation 4 Align the touchscreen You must have already completed Steps 1 and 2 before proceeding Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information To run the INSTALL program 1 Type INSTALL at the DOS prompt in the directory containing the driver install files 2 INSTALL asks you to select the software to install Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use it
32. ouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch AccuTouch Entuitive and MonitorMouse are trademarks of Elo TouchSystems Inc Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Elo TouchSystems claims no interest in trademarks other than its own Table of Contents Chapter 1 Introduction 1 1 About the 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor 3 Product Overview 1545L 4 MEN EP 4 Sax Sa p eet Eee 4 Bear VIEW uu er 4 Bottom View Side View 5 Product Overview 1547L 1548L 1549L 5 Main Unit 25 ee ee RR SO ee 5 Rear VEN Ga 2 4 6 Side View 6 Product Overview 1567L 7 Man UNG 5 he ta 7 hear VIEW s sa edera ma ren 7 Side View 8 Attaching the L Brackets 9 Touch Interface Connection 10 Serial Connection 10 Connecting the Video Cable 11 Connecting the Serial Touchscreen Cable 12 Connect the Remote OSD Cable 13 Connecting the Power Cable 14 USB Connection 15 Connecting the Video Cable Connecting the USB Touchscreen Cable 17 Connecting the Remote OSD Cable 18 Connecti
33. ouchmonitor comes with one of the following touchscreen connector cables Serial RS 232 cable or USB cable For Windows 98 or Windows 2000 computers only To setup this display please refer to the following figures and procedures Serial Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection Before connecting the cables to your touchmonitor and PC be sure that the computer N and the touchmonitor are turned off 0000000 000 00000000000000000000 oo jooo El 00000000000000000000 00000000000000 Serial touchscreen cable Monitor power cable US Canada Female video connector European monitor power cable Power Switch OSD Remote Female serial port 2 2 OSD Remote Connections on underside 2 10 Elo Entuitive Touchmonitor User Guide Connecting the Video Cable Connections on underside Female 15 pin 0000000 4000 400000000000000000000 video Cloes connector YI li al E Video Video cable port 2 Connect the 15 pin video cable to the video port on your Connect the other end of the video cable to the video connector on your touchmonitor e Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwis
34. ould scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen B 34 Elo Entuitive Touchmonitor User Guide TECHNICAL SPECIFICATIONS Compatibility Modes Your Elo Entuitive touchmonitor is compatible with the following video modes Mode Resolution Frequency KHz Frequency Hz IBM amp VESA VGA 640 x 350 31 47 70 09 IBM amp VESA VGA 640 x 400 31 47 70 09 IBM amp VESA VGA 720 x 400 31 47 70 09 IBM amp VESA VGA 640 x 480 31 47 59 94 IBM amp VESA VGA 640 x 480 37 86 72 81 IBM amp VESA VGA 640 x 480 37 50 75 00 VESA VGA 800 x 600 35 16 56 25 VESA VGA 800 x 600 37 88 60 32 VESA VGA 800 x 600 48 08 72 19 VESA VGA 800 x 600 46 88 75 00 VESA VGA 800 x 600 48 36 60 00 VESA VGA 800 x 600 56 48 70 07 VESA VGA 800 x 600 60 02 75 03 Apple Macintosh LC 13 640 x 480 34 97 66 61 Apple Macintosh II 13 640 x 480 35 00 66 67 Apple Macintosh 16 832 x 624 49 73 74 55 Apple Macintosh 19 1024 x 768 60 24 75 02 NEC FC 98 series 640 x 400 31 47 70 01 NEC FC 98 series 640 x 480 31 47 59 94 C 35 Touchmonitor Specifications ET1545L 1547L 1548L 1567L Table C 1 Display Type Size Pixel Format Touchscreen Colors Display Brightness Back light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies 15 LCD Touchmonitor Sp
35. r further information please refer to Appendix A All adjustments you make to the controls are automatically memorized This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power failure your touchmonitor settings will not default to the factory specifications Using the On Screen Display Menus NOTE All adjustments are made by using the on screen display OSD menus All menu items can be selected by using the buttons on the side bezel OSD menu default is enabled Press the UP and DOWN buttons at the same time to enable disable the OSD functions 3 25 Remote OSD Buttons AUTO SEL DOWN UP MENU elo TOUCHSYSTEMS AUTO SEL DOWN UP MENU 0000 Control Function Q MENU Display Exits the OSD menus Enter contrast of the OSD 2 Increase value of the adjustment item 3 Select item clockwise Enter brightness of the OSD 2 Decrease value of the adjustment item 3 Select item counter clockwise Contrast Plus Clockwise Brightness Minus Counter Clockwise DOWN Select To select the adjustment items from the OSD menus Auto To activate the Auto Adjustment function to obtain an optimum image O Switches on off the power of your touchmonitor Enable Disable 1 Press the Menu and Up buttons at the same time and hold for two seconds to enable disable the OSD functions OSD menu default is enabled 2
36. s defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compatible For a list of differences from each previous version of the drivers be sure to select Differences from Previous Versions during the installation process INSTALL updates your AUTOEXEC BAT file with the drivers you select INSTALL makes a copy of your original AUTOEXEC BAT file called AUTOEXEC OLD If you already have Elo driver commands in your AUTOEXEC BAT file they will be commented out When INSTALL is finished it leaves a file called GO BAT in the subdirectory you specified GO loads the touchscreen driver runs the calibration program ELOCALIB and gives you some final instructions If you are using Windows 3 1 you will also align the touchscreen within Windows 3 1 with the Touchscreen Control Panel 2 23 Installing the USB Touch Driver Installing the USB Touch Driver for Windows 98 and Windows 2000 1 Insert the Elo CD ROM in your computer s CD ROM drive If Windows 98 or Windows 2000 starts the Add New Hardware Wizard 2 Choose Next Select Search for the best driver for your device Recommended and choose Next 3 When a list of search locations s displayed place a checkmark on Specify a location and use Browse to select the 1EloUSB directory
37. use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experi enced radio or television technician 48 Elo Entuitive Touchmonitor User Guide The application
38. ys after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or i1 replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace
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