Dialogic 3000 User's Manual
Contents
1. 3008 Media Gateway therefore one Dialogic Diva 4BRI 8 Media Board is displayed 2 Select a line in the configuration pane to select its options in the propierties pane 3 Select the Switch Type to which your gateway is connected either a PSTN line or a PBX In the graphic PBX Q SIG is selected 4 Configure additional settings for the line e g for the switch type Q SIG you can configure the PBX Type and configuration settings for the selected PBX For more information about the settings see the Dialogic Diva Configuration Manager Online Help file under Help gt Help Topics 5 When you are finished close the Diva Configuration Manager When prompted activate your configuration 6 After the configuration is activated restart your Dialogic Media Gateway page 16 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide SIP Configuration The SIP settings are configured in the Dialogic Diva SIPcontrol software configuration tool Note The graphics of the basic SIP configuration show the settings for a Dialogic 3000 Media Gateway Series 1 To open the tool click Start Programs Dialogic Diva SIPcontrol Configuration Note If you need help configuring the Dialogic Diva SIPcontrol software settings e click the respective parameter in the configuration tool to open a window with the help text or e refer to the Dialogic 3000 and 4000 Media Gateway Series Reference Guide that provides a deta2. Eicon Eicon Networks Eiconcard Diva SIPcontrol Diva ISDN TruFax Realblocs Realcomm 100 NetAccess Instant ISDN TRXStream Exnet Exnet Connect EXS ExchangePlus VSE Switchkit N20 Powering The Service Ready Network Vantage Connecting People to Information Connecting to Growth Making Innovation Thrive and Shiva among others as well as related logos are either registered trademarks or trademarks of Dialogic Dialogic s trademarks may be used publicly only with permission from Dialogic Such permission may only be granted by Dialogic s legal department at 9800 Cavendish Blvd 5th Floor Montreal Quebec Canada H4M 2V9 Any authorized use of Dialogic s trademarks will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of Dialogic s trademarks requires proper acknowledgement Windows Windows Server and Microsoft are registered trademarks of Microsoft Corporation in the United States and or other countries The names of actual companies and products mentioned herein are the trademarks of their respective owners page 1 Dialogic Corporation License Agreement for Use of Software Dialogic Corporation License Agreement for Use of Software This is an Agreement between you the Company and your Affiliates referred to in some instances as You and in other instances as Company and all Your Authorized Users and Dialogic Corporation Dialogic YOU SHOULD CAREFULLY READ THE S
3. Your Dialogic 3000 and 4000 Media Gateway and the WEEE Directive 30 Suppliers Declaration of Conformity e e eere eene enn nnn 31 page 7 page 8 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide This document describes the installation and configuration of the Dialogic 3000 Media Gateway Series and the Dialogic 4000 Media Gateway Series The term Dialogic 3000 Media Gateways is used herein to refer collectively to the Dialogic 3000 Media Gateway Series and the term Dialogic 3000 Media Gateway is used herein to refer to a gateway in the Dialogic 3000 Media Gateway Series Also the term Dialogic 4000 Media Gateways is used herein to refer collectively to the Dialogic 4000 Media Gateway Series and the term Dialogic 4000 Media Gateway is used herein to refer a gateway in the Dialogic 4000 Media Gateway Series This document assumes that the user is familiar with the Windows operating system and its configuration and therefore it does not describe the Windows configuration step by step Server System The Dialogic 4000 Media Gateway Series uses an Intel IP Network Server NSW 1U R as server system For more information regarding this hardware see the Intel web site at www intel com Available Dialogic Media Gateway Versions The following Dialogic Media Gateways are available Version Media Bo
4. for which you want to activate a license and click Copy DUID to the clipboard If you need to do the web activation using another computer open an editor paste the DUID and save the file Proof of Purchase Code PPC When you purchase the license you will receive a PPC either in printed form or via email By registering this PPC you represent and warrant that you lawfully purchased the license To register your PPC and DUID 1 2 page 14 Open the following web site http www dialogic com activate Enter your PPC and click Check Diva Activation G e http faww dialogic com activate akiweb_reg asp Datei Bearbeiten Ansicht Favoriten Extras Ww gt Diva Activation WORLDWIDE CONTACT DEVELOPER RESOURCE CENTER PARTNER RESOURCE CENTER SITEMAP Go Dialegic HOME PRODUCTS PURCHASE PARTNERS SERVICES amp SUPPORT NEWS amp EVENTS ABOUTUS Home gt Dialogic Diva Activation PPC Enter the PPC which you received after placing an order either in a printed certificate or by emal The PPC ia a etrng of lettare and digte amiar to thie DSIP2 20002 01A160FBECFGCE4DOD9CO Check Seeing Beyond Tomorrow 3 4 5 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide If your PPC is valid the following web site will open Diva Activation Datei Bearbeiten Ansicht Chronik Lesezeichen Extras Hilfe gt e Ye B http vw cialogic com activate akiweb_reg a
5. it under an Environmental Management System registered to ISO 14001 The requirements of ISO 14001 are similar to and as rigorous as the requirements of ISO 9001 Quality Management Systems with which you may be more familiar We ask you to help us to ensure that the environmental burden of this product is minimized when it is of no further use to you by recycling it Like all electrical and electronic equipment including televisions and computers it may contain small amounts of materials which could lead to environmental damage To minimize any environmental damage we ask you to have this product recycled by e bringing it to the recycling collection point in your company e handing it into the store where you are purchasing the replacement e delivering it to a local bring center in your area No charge can be imposed on you for this recycling service in the European Union as Dialogic has paid for recycling this product when it was placed on the market These are requirements of the WEEE directive We thank you in advance for you co operation and working with Dialogic in protecting our environment Please do not dispose of this product through municipal or general waste recycle it page 30 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Suppliers Declaration of Conformity Dialegic Declaration of Conformity No D0018 Revision 01 The equipment described below is declared to be in conformity wi
6. safety lock to the left 4 Grasp the green handle and pull the PSM out 5 Take the new PSM and insert it into the box Make sure to keep the green safety lock pressed to the left while inserting the PSM page 25 International Regulatory Information International Regulatory Information Note The FCC statements and the regulatory information for Canada are only valid for the Dialogic 4000 Media Gateway Regulatory Information for Europe 6 WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EU Declaration of Conformity Dialogic Corporation declares that this equipment is in compliance with the Radio and Telecommunication Terminal Equipment directive 1999 5 EC with requirements covering the Electromagnetic Compatibility Directive 89 336 EEC and the Low Voltage Directive 2006 95 EC A detailed declaration of conformity for this product can be found at http www dialogic com declarations CS Dialogic t mto prohla uje Ze tento ITE je ve shod se z kladn mi po adavky a dal mi pr slusnymi ustanoven mi sm rnice 1999 5 ES DA Undertegnede Dialogic erkl rer herved at f lgende udstyr ITE overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF DE Hiermit erkl rt Dialogic dass sich das Ger t ITE in bereinstimmung mit den grundlegenden Anforderungen und den brigen relev
7. those set forth in this Agreement e You shall receive one 1 Program master disk and shall be solely responsible for copying the Program into the Licensed Systems and for warranting the physical media on which it is copied e You may make one 1 copy of the documentation accompanying the Program provided that all copyright notices contained within the documentation are retained You may modify the Program and or merge it into another Program for Your use in one computer any portion of this Program will continue to be subject to the terms and conditions of this Agreement e You may transfer the Program documentation and the license to another eligible party within Your Company if the other party agrees to accept the terms and conditions of this Agreement If You transfer the Program and documentation You must at the same time either transfer all copies whether in printed or machine readable form to the same party or destroy any copies not transferred this includes all modifications and portions of the Program contained in or merged into other Programs page 2 e You shall not remove and each copy of the Program shall contain the same copyright proprietary patent and or other applicable intellectual property or other ownership notices plus any restricted rights legends that appear in the Program and or this Agreement and if You copy the Program onto media to which a label may be attached You shall attach a label to the media that i
8. trade secrets and copyrights and confidential information of Dialogic The Program and all programs developed thereunder and all copies thereof including without limitation translations compilations partial copies with modifications and updated works are proprietary to Dialogic and title to all applicable copyrights trade secrets patents and other intellectual property rights therein remains in Dialogic its subsidiaries and or its suppliers Except as expressly permitted in this Agreement You shall not sell transfer publish disclose display or otherwise make available the Program or copies thereof to others You agree to secure and protect the Program its accompanying documentation and copies thereof in a manner consistent with the maintenance of Dialogic s rights therein and to take appropriate action by instruction or agreement with Your employees and or consultants who are permitted access to the Program to satisfy Your obligations hereunder Violation of any provision of this paragraph shall be the basis for immediate termination of this Agreement Because unauthorized use or transfer of the Software or documentation may diminish substantially the value of such materials and irrevocably harm Dialogic if You breach the provisions of this Section of this Agreement Dialogic shall be entitled to injunctive and or other equitable relief in addition to other remedies afforded by law to prevent a breach of this Section of this Agreement Grant o
9. 0 1 al v 5060 L Check the Enabled box of your Ethernet adapter page 17 SIP Configuration 4 Configure the SIP peer settings To do so click SIP Peer Configuration and then click Add to open the Edit SIP Peer Configuration window Edit SIP Peer Configuration Name MS Exchange Peer type MS Exchange 2007 v Default SIP to PSTN peer Host IP address of UM server Port 5060 IP protocol TCP w Domain Display name to Display name from User name to User name from Force T 38 reinvite L1 Alive check oO Address map inbound none gt Address map outbound none Cause code mapping inbound peer default w Cause code mapping outbound peer default v Maximum channels 120 Session Timer Use session timer Interval 600 Minimum session expires 90 Address Normalization Dialplan none gt Number format outbound Unchanged v Encoding outbound Use type flag e Enter a name for the SIP peer configuration gt Select the peer type e g MS Exchange 2007 for the Dialogic Media Gateway 3000 Series or MS OCS 2007 Mediation Server for the Dialogic Media Gateway 4000 Series e Enable the Default SIP to PSTN peer check box e If you are using a Dialogic 3000 Media Gateway with Microsoft Exchange Server 2007 set the H
10. Control Panel of your operating system System name DMG4 lt XXX gt lt XXXXX gt 4 lt XXX gt gt XXX stand for the version number i e 060 or 120 XXXXX stand for the last five digits of the serial number page 12 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Both Dialogic 3000 and 4000 Media Gateways Series are configured with e User name Dialogic e Password Dialogic Change the password after the initial log on Preparations for Configuration Before you start to configure your Dialogic Media Gateway it is necessary to gather some information about the environment in which it will be used Collect the following information 1 In case the gateway is to be connected to a PBX Which vendor and which PBX type will be used 2 What protocol will be used on the PSTN PBX side of the gateway Examples are EuroISDN ETSI DSS1 Q SIG and DMS100 3 Whattype of SIP endpoint are you using Examples are Microsoft Exchange Server 2007 UM or Microsoft Office Communications Server 2007 OCS License Activation on the Dialogic 4000 Media Gateway Series If you purchased a gateway from the Dialogic 4000 Media Gateway Series and want to use one or more of the the following functionalities e V 17 fax e V 34 fax or e V 90 modem available with the installed Dialogic Diva Media Board you need to activate a license Together with the Dialogic 4000 Media Gateway Series Dialogic provides a default
11. Dialegic Dialogic 3000 Media Gateway Series Dialogic 4000 Media Gateway Series Quickstart www dialogic com Third Edition April 2008 227 275 03 Copyright and Legal Disclaimer Copyright 2006 2008 Dialogic Corporation All Rights Reserved You may not reproduce this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries Dialogic Reasonable effort is made to ensure the accuracy of the information contained in the document However Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors inaccuracies or omissions that may be contained in this document INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC PRODUCTS NO LICENSE EXPRESS OR IMPLIED BY ESTOPPEL OR OTHERWISE TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC DIALOGIC ASSUMES NO LIABILITY WHATSOEVER AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY RELATING TO SALE AND OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY D
12. Microsoft Mediation Server on a Dialogic 4000 Media Gateway Series On the Mediation Server you need to configure the IP address of the PSTN gateway to ensure proper functioning To do so 1 Configure the properties of your Mediation Server in the OCS 2007 window On the General tab you can see the Gateway listening IP address Annotate this number dmg41 20 01 000 0cs test 1 dialogic renlab Properties Gereral Next Hop Connections Certifikate di Moctaticn Server 1m04120 0 1000 ccs testi dialogi rer EQDN Communcatons Server lisenng IP address 192 168 212 1 x Gsteway listening IP adrese 192 169 212 134 x A Edge Server Mone v Default locaton profile OCS TEST1 Media pertrarge caoco D ciem zen Carcel Apply Help 2 Click the Next Hop Connections tab Under PSTN Gateway next hop enter the annotated IP address and enter the port number of the Dialogic Diva SIPcontrol software dmg4120 01000 0cs test1 dialogic renlab Properties General Next Hop Connections certificate Office Communications Server next hog Specify the Office Communications Server used for routing inbound PSTN calls ERON Port 3061 PSTN Gateway next hop Specify the PSTN gateway connected to this server address 192 168 212 134 Port 3 Click OK to close the dialog box page 22 Dialogic 3000 and 4000 Media Gateway S
13. OFTWARE LICENSE AGREEMENT AGREEMENT ON THIS SEALED PACKAGE BEFORE OPENING THE PACKAGE BY OPENING THE PACKAGE YOU ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE WITH OR ARE UNWILLING TO ACCEPT THESE TERMS AND CONDITIONS YOU MAY RETURN THE PACKAGE IN UNOPENED AS NEW CONDITION INCLUDING ALL DOCUMENTATION AND BINDERS OR OTHER CONTAINERS FOR A FULL REFUND BY DOWNLOADING INSTALLING COPYING OR OTHERWISE USING THE ENCLOSED SOFTWARE PROGRAM YOU FURTHER AGREE AND ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND IT AND THAT BY TAKING ANY ONE OR MORE OF SUCH STEPS ACTIONS YOU AGREE TO BE BOUND BY SUCH TERMS AND CONDITIONS DIALOGIC IS UNWILLING TO LICENSE THE SOFTWARE TO YOU IF YOU DO NOT ACCEPT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT Intellectual Property The enclosed Software Program and all accompanying documentation are individually and collectively owned by Dialogic Corporation Dialogic its subsidiaries and or its suppliers and are protected by all applicable intellectual property laws and international treaty provisions Therefore You and Your Authorized Users must treat the Program and documentation like any other material so protected except as expressly permitted in this Agreement In particular but without limitation You acknowledge that the Program and its accompanying documentation constitute valuable intellectual property rights including without limitation
14. SIACIF S038 2001 Requirements for ISDN Primary Rate Access Interface Additional information Australia test reports Fuljisu Siemens report CER EIC04 0004 E01 dated 26 10 2004 covers EN55022 Futjisu Siemens report CER EIC06 0005 S01 dated 11 07 2004 covers AS NZS 60950 Eicon internal report dated 19 01 2006 and TBRA layer 1 report 3 4143 1 2 04 from Cetecom dated 03 11 2004 and layer 2 3 report 98 164 HJ from Deutsche Telekom AG dated 30 07 1998 covers AS ACIF S038 Regions European Economic Area EEA Dialogic Corporation address below declares the equipment in compliance with the essential requirements of EC Council Directives 1999 5 EC R amp TTE 2006 95 EC Safety LVD 89 336 EEC EMC USA Dialogic Corporation address below make this SDoC as Responsible Party for equipment registered with ACTA as number ESSDDNAN800 820 Canada Dialogic Corporation address below is the Declaring Party for equipment registered with Industry Canada as number IC 885E 803016 Australia New Zealand Supplier Code N964 Dialogic Pty Ltd Level 12 1 Pacific Highway North Sydney NSW 2060 ACN 064 824 899 Any other region where the Regulatory Requirements are satisfied by compliance to the standards declared above This Declaration of Conformity is issued by Dialogic Corporation which is solely responsible for the declared compliance Company Address Dia
15. T Siuo Dialogic deklaruoja kad Sis ITE atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas LV Ar So Dialogic deklar ka ITE atbilst Direktivas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem MT Hawnhekk Dialoaic jiddikjara li dan ITE jikkonforma mal htigijiet essenzjali uma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC NL Hierbij verklaart Dialogic dat het toestel ITE in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG page 26 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide NO Dialogic erkl rer herved at utstyret ITE er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF PL Dialogic niniejezym o wiadcza ze ITE spetnia wszystkie istotne wymagania i odpowiednie ustalenia dyrektywy 1999 5 EC PT Dialogic declara que este ITE est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE SL Dialogic izjavlja da je ta ITE v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES SK Dialogic t mto vyhlasuje e ITE sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES SV H rmed intygar Dialogic att denna ITE st r verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG page 27 International Regulatory Informatio
16. ailable Dialogic amp Media Gateway 05105 2161115115 9 Pre installed Operating System e esse eese eene nennen enn nnn nnn 9 Software Compori6 rts 55222 5 x v aso Ru sEaXc ERE FERE VRERUEAR E EEESRARRRSRSRRRNERRREER ER MAES 9 General Safety Instructions oe eseeese eene nnne a nennen uana nn 10 Installaatiot 2 0 4 12 11 Initial LOG On 2 1 EN EREREERCERGU D EE RR Ra 12 Preparations for Configuration eese eese essen nennen nnnm nnn nnn 13 Basic ConfiguratiOn ren vans nx nuu nu uu nun RERRREKREVER REKRE FEE ERERYKMEEREREKREREFEEERNN ERRARE 16 SIP ConfigUFatiOni iiir aas deniaiion padid vex Eu Raw una Y EREXNEFRKRRRUERERENNE RR FAEERE ERR SERE 17 Enabling the Microsoft Mediation Server on a Dialogic 4000 Media Gateway Series ic sits 5e ssnsusussnuzsvunAS sa RRPERRMERERERREENSENEEEREREAMER KEEN KRERREERSERR 21 Backing up and Restoring the Configuration of the Dialogic 4000 Media Gateway Serie nins seuunsuuvauuaRAREA ERES REEERANER SNRUENERRRER SEEEKEUEAREEREEREU REA 23 LED indliCators eee eiue as rado Eaux x lends ae ee Sd Akkaa dad cence deed es 24 Technical SpecifiCatiOris zuseenuusuesunucus sx au ERE Ewa tea EFFERRE EERRUEEREREG ERE FSNOUEFEEE EC 25 Replacing a power supply module e eese essen nnne nnn 25 International Regulatory Information eese eene eene nnne nnn 26
17. all prior proposals understandings and all other agreements oral and written between the Parties relating to the Program You agree to indemnify and hold harmless Dialogic and its subsidiaries affiliates suppliers officers directors and employees from and against any claim injury loss or expense including reasonable attorneys fees arising out of i Your failure to comply with the provisions of this Agreement or ii any other wrongful conduct by or on behalf of You This Agreement applies to all updates future releases modifications and portions of the Program contained in or merged into other programs This Agreement may not be modified or altered except by written instrument duly executed by Dialogic No action regardless of form arising out of this Agreement or the use of the Program may be brought by You more than two 2 years after the cause of action has first arisen Except as provided herein neither this Agreement nor any rights granted are assignable or transferable and any assignment or transfer will be null and void If You authorize any other person to copy the Program You shall obligate that person in writing to comply with all conditions of this Agreement Dialogic shall have the right to collect from You its reasonable expenses incurred in enforcing this agreement including attorney s fees The waiver or failure of Dialogic to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rig
18. anten Bestimmungen der Richtlinie 1999 5 EG befindet EL ME THN MAPOYZA Dialogic AHAONEI OTI 7E ZYMMOPOONETAI NPOZ TIZ OYZIOAEIZ ANAITHZEIZ KAI TIZ AOINEZ ZXETIKEZ AIATA EIZ TH OAHMIAZ 1999 5 EK EN Hereby Dialogic declares that this ITE is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC ES Por medio de la presente Dialogic declara que el ITE cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 EC ET K esolevaga kinnitab Dialogic seadme ITE vastavust direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele FI Dialogic vakuuttaa t ten ett ITE tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien diretiivin muiden ehtojen mukainen FR Par la pr sente Dialogic d clare que l appareil ITE est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE HU Alul rott Dialogic nyilatkozom hogy a ITE megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak IC H r me l sir Dialogic yfir v 36 ITE er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru i tilskipun 1999 5 EC IT Con la presente Dialogic dichiara che questo ITE conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE L
19. ards installed Channels Voice Channels Fax 3008 1 x Dialogic Diva 4BRI 8 8 8 3016 2 x Dialogic Diva 4BRI 8 16 16 4060 1 x Dialogic Diva V 2PRI E1 T1 60 12 60 separate license needed see note below 4120 1 x Dialogic Diva V 4PRI E1 T1 120 12 120 separate license needed see note below Note The Dialogic 4000 Media Gateways include the option to activate a default fax license for 12 channels If you need more channels you are required to purchase a license For more information about licenses see License Activation on the Dialogic 4000 Media Gateway Series on page 13 Pre installed Operating System The following operating systems are pre installed on the Dialogic Media Gateways e Dialogic 3000 Media Gateways Windows XP 32 bit e Dialogic 4000 Media Gateways Windows Server 2003 R2 32 bit Software Components The following Dialogic Diva software is pre installed on the Dialogic Media Gateways e Dialogic Diva System Release 8 5WIN Service Update 1 It includes the necessary Dialogic Diva Media Board installation configuration tracing and line testing utilities e Dialogic Diva SIPcontrol 1 6 Service Update 1 It includes the necessary SIP to PSTN gateway module installation including a web based gateway configuration Additionally the Dialogic 4000 Media Gateways are supplied with the following Microsoft software e Microsoft Office Communications Server 2007 Mediatio
20. cal fault flashing Non critical fault 3 green lit HDD activity orange lit HDD fault non critical red lit Critical fault 4 green lit No fault blue lit Used to identify a particular system page 24 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Technical Specifications Environmental requirement Operating temperature 10 degrees Celsius to 35 degrees Celsius CPU Intel Pentium IV processor 2 8 GHz Dialogic 3000 Media Gateways Dialogic 4000 Media Gateways Intel Xeon 5160 Dual Core processor 3 0GHz Memory 1 GB DDR SDRAM 400MHz 2 GB DDR2 ECC SDRAM 667MHz Dimensions in mm Height 44 44 Width 430 430 Length 390 508 External interface 2 USB 2 0 ports 3 USB 2 0 ports VGA port VGA port RS232 Serial port 2 x Gigabit Ethernet ports RS232 Serial port 4 x Gigabit Ethernet ports Internal interface 32 bit PCI 5 V 64 bit PCI 3 3 V 100 240 Vac 50 60 Hz 4A Power supply 2 power supplies each with 100 240 Vac 50 60 Hz 4 2 A Replacing a power supply module To replace the power supply module PSM do the following 1 Ifyou have two power supply modules verify which one has failed The LED next to the green handle is lit red if the PSM failed 2 Disconnect the power cord Note You only need to disconnect the power cord of the PSM that failed The power cord of the functioning PSM can remain plugged 3 Slide the green
21. closure by the U S Government is subject to restrictions as set forth in subparagraph c 1 iii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR52 227 19 both as applicable Governing Law Any and all claims arising under this Agreement shall be construed and controlled by the laws in force in the Province of Quebec Canada excluding its principles of conflict of laws and the United Nations Convention on Contracts for the Sale of Goods Dialogic is not obligated under any other agreements unless they are in writing and signed by an authorized representative of Dialogic Contractor manufacturer is Dialogic CORPORATION 9800 Cavendish Blvd Montreal Quebec Canada HAM 2V9 This Agreement has been drafted in English at the express wish of the parties Ce contrat a t r dig en anglais la demande expresse des parties page 4 Dialogic Corporation End User Hardware Product s Warranty Statement Dialogic Corporation End User Hardware Product s Warranty Statement Unless Your rights have been modified through the direct agreement between Dialogic Corporation DIALOGIC and DIALOGIC s direct customer through whom You purchased Your DIALOGIC Hardware Product s Your warranty rights are set out in full as follows DIALOGIC or its subsidiary that originally sold the hardware product s warrants to the orig
22. e by notifying Dialogic and or by destroying the Program and all accompanying documentation together with all copies modifications and merged portions in any form The Agreement will also terminate automatically upon the occurrence or lack of occurrence of certain terms and or conditions set forth in this Agreement or if You fail to comply with any term or condition of this Agreement You agree that upon any such termination You shall destroy or return to Dialogic the Program and all accompanying documentation supplied by Dialogic together with any and all copies modifications and merged portions in any form All provisions of this Agreement relating to disclaimers of warranties limitation of liability remedies or damages and licensor s proprietary rights shall survive termination Limited Warranty Dialogic solely warrants the media on which the Program is furnished to You to be free from defects in materials and workmanship under normal use for a period of ninety 90 days from the date of purchase by You as evidenced by a copy of Your receipt If such a defect appears within the warranty period You may return the defective media to Dialogic for replacement without charge provided Dialogic in good faith determines that it was defective in materials or workmanship Replacement is Your sole remedy with respect to such a defect Dialogic offers no warranty for Your reproduction of the Program This Limited Warranty is void if failure of the Program
23. ee the above graphic above for the numbering of the ports Connect the monitor to the VGA port Plug one end of the T1 E1 cables into the ports of the Diva Media Board Plug the other end into the ports of the PBX The ports of the Diva Media Board are numbered from 4 to 1 from the left to the right as shown in the graphic above The port numbers may be important during the software configuration Plug one end of the power cord into the power supply Connect the other end to power source Connect the second power cord the same way It is recommended to connect both power supplies to ensure proper functioning of the Dialogic 4000 Media Gateway Switch on the Dialogic 4000 Media Gateway Initial Log On The initial configuration allows the unit to be configured using a remote desktop connection The Dialogic 3000 Media Gateway Series is initially configured with Ethernet port 0 next to VGA connector with fixed IP address 192 168 1 1 Ethernet port 1 disabled System name DMG30 XX XXXXX 30 XX gt XX stands for the version number i e 08 or 16 XXXXX stands for the last five digits of the serial number The Dialogic 4000 Media Gateway Series is initially configured with Ethernet port 1 and 2 with fixed IP address 192 168 1 1 Ethernet port 3 and 4 disabled Note The above numbering of the Ethernet ports refers to the numbering at the rear panel of the Media Gateway and not to the numbering displayed in the
24. erent for the two Dialogic Media Gateway Series e For the Dialogic 3000 Media Gateway Series see below e For the Dialogic 4000 Media Gateway Series see page 24 LED indicators of the Dialogic 3000 Media Gateway The description of the LED in the table corresponds to the description on the front panel of the Media Gateway Status Description Power off The gateway is not connected to the power supply lit The LED is lit as soon as the power cable is connected HDD hard disk drive off The hard drive is not accessed lit The hard drive is accessed Ethernet AC LNK off No connection is active on this port lit A connection is active on this port flashing Data is being sent or received The flashing frequency is proportional to the amount of traffic on the network link Ethernet Speed off There is no connection to the Ethernet green The speed is 10 100 Mbps orange The speed is 1 Gbps LED indicators of the Dialogic 4000 Media Gateway The following LED indicators and switches are integrated in the front panel of the Media Gateway DE 1 Power LED 6 Power Switch 2 Status LED 7 Reset Switch 3 Disk Activity LED 8 NMI Switch 4 NIC Activity LED 9 ID Switch 5 ID LED 5 7 LED Color Status Description 1 green off Power off or power source disrupted lit Power on 2 green lit Normal activity flashing Degraded operation orange lit Criti
25. eries Quickstart Guide Backing up and Restoring the Configuration of the Dialogic 4000 Media Gateway Series The Dialogic 4000 Media Gateways provide a restore and backup menu You can access this menu if you press the left ALT key during the boot sequence The menu provides the following options Dialogic 4000 Media Gateway Series System Recovery Create Backup A Restore previous backup Reboot Dialogic System will be restarted after 22 33 55 Restore to factory defaults The configuration is set to default factory settings with which the Media Gateway was delivered If you choose this option and you accept to restore the factory defaults all current settings will be lost Create backup An image of all settings is created and stored under D backup The backup is overwritten every time you create a new backup If you need to keep a backup with certain settings save it in a different directory or on an external medium Restore previous backup With this option you can restore a previously saved backup This might be necessary if you need re activate the settings of a configuration you saved earlier If you choose this option all current settings will be lost Reboot Restarts the Media Gateway If you do not choose any of the settings the Media Gateway will be restarted after the time displayed at the bottom of the dialog box has elapsed page 23 LED indicators LED indicators The LED indicators are diff
26. essitated by any such causes you will pay for such service or replacement at DIALOGIC s then prevailing rates No Other Warranties DIALOGIC DISCLAIMS AND YOU WAIVE ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY AGAINST LATENT DEFECTS WITH RESPECT TO ANY DIALOGIC PRODUCT No Liability for Damages IN NO EVENT SHALL DIALOGIC OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS INTERRUPTION OF ACTIVITIES LOSS OF INFORMATION OR OTHER PECUNIARY LOSS AND DIRECT OR INDIRECT CONSEQUENTIAL INCIDENTAL ECONOMIC OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE ANY DIALOGIC PRODUCT Limitation of Liability DIALOGIC S MAXIMUM CUMULATIVE LIABILITY SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY YOU TO DIALOGIC FOR THE SPECIFIC PRODUCT BEING THE OBJECT OF THE CLAIM YOU RELEASE DIALOGIC FROM ALL AMOUNTS IN EXCESS OF THE LIMITATION YOU ACKNOWLEDGE THAT THIS CONDITION IS ESSENTIAL AND THAT DIALOGIC WOULD NOT SUPPLY TO YOU IF IT WERE NOT INCLUDED page 5 Contents Copyright and Legal Disclaimer e eese eere eere nenne enne nnn nnn 1 Dialogic Corporation License Agreement for Use of Software 2 Dialogic Corporation End User Hardware Product s Warranty Statement 5 Server 5 5 9 Av
27. f License Subject to the terms and conditions of this Agreement Dialogic grants to You a non exclusive personal non transferable license to use the Program in object code form only and solely in accordance with the following terms and conditions You may make install and use only one 1 copy of the Program on a single user computer file server or on a workstation of a local area network and only in conjunction with a legally acquired Dialogic hardware or software product You may also make one copy solely for backup or archive purposes e The primary Authorized User on the computer on which the Program is installed may make a second copy for his her exclusive use on either a home or portable computer e You may copy the Program into any machine readable or printed form for backup or modification purposes in support of Your use of one copy of the Program e You may distribute the Program in object code only and only as part of or integrated by You into a computer system that i contains a Dialogic hardware product ii includes a substantial amount of other software and or hardware manufactured or marketed by You and iii is marketed and sublicensed to an end user for the end user s own internal use in the regular course of business a Licensed System e Each end user to whom a Licensed System is distributed must agree to license terms with respect to the Program that are at least as protective of Dialogic s rights in the Program as
28. has resulted from accident misuse abuse or misapplication Disclaimers Limitations of Liability and Customer Remedies Except as set forth in the Limited Warranty Section of this Agreement the Program and accompanying documentation are provided to You as is Neither Dialogic its subsidiaries its suppliers nor its licensor s if any warrants that the Program will meet Your requirements or that its use will be uninterrupted or error free Except as set forth in the Limited Warranty Section EACH OF DIALOGIC ITS SUBSIDIARIES ITS SUPPLIERS AND ITS LICENSOR S IF ANY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE PROGRAM AND ACCOMPANYING DOCUMENTATION INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR AGAINST LATENT DEFECTS Except as set forth in the Limited Warranty Section neither Dialogic its subsidiaries its suppliers nor its licensor s if any shall have any liability to You or any third party for any claim loss or damage of any kind including but not limited to lost business profits business interruption loss of information or other pecuniary loss and indirect punitive incidental economic consequential or special damages arising out of or in connection with this Agreement and or the use inability to use the Program and or the Program s performance or inability to perform nor from or in connection wi
29. ht hereunder All rights and remedies whether conferred hereunder or by any other instrument or law will be cumulative and may be exercised singularly or concurrently Failure by either Dialogic or You to enforce any term or condition of the Agreement will not be deemed a waiver of future enforcement of that or any other term or conditions The terms and conditions stated herein are declared to be severable Should any term s or condition s of this Agreement be held to be invalid or unenforceable the validity construction and enforceability of the remaining terms and conditions of this Agreement shall not be affected It is expressly agreed that Dialogic and You are acting as independent contractors under this Agreement These terms and conditions will prevail notwithstanding any different conflicting or additional terms and conditions that may appear on any other agreement between Dialogic and You Deviations from these terms and conditions are not valid unless agreed to in writing in advance by an authorized representative of Dialogic Any notices sent to Dialogic under this Agreement must be sent by registered mail or courier to the attention of Dialogic s legal department at the address below or such other address as may be listed on www dialogic com from time to time as being Dialogic s Montreal headquarters U S Government Restricted Rights The Program and all accompanying documentation are provided with RESTRICTED RIGHTS Use duplication or dis
30. ialogic products are not intended for use in medical life saving life sustaining critical control or safety systems or in nuclear facility applications It is possible that the use or implementation of any one of the concepts applications or ideas described in this document in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties Dialogic does not provide any intellectual property licenses with the sale of Dialogic products other than a license to use such product in accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided except pursuant to a signed agreement with Dialogic More detailed information about such intellectual property is available from Dialogic s legal department at 9800 Cavendish Blvd 5th Floor Montreal Quebec Canada H4M 2V9 Dialogic encourages all users of its products to procure all necessary intellectual property licenses required to implement any concepts or applications and does not condone or encourage any intellectual property infringement and disclaims any responsibility related thereto These intellectual property licenses may differ from country to country and it is the responsibility of those who develop the concepts or applications to be aware of and comply with different national license requirements Dialogic Dialogic Pro Brooktrout Cantata SnowShore
31. iled description of all parameters 2 Under PSTN Interface Configuration the controllers of the Dialogic Diva Media Board are listed and enabled by default Click the check boxes under Enabled to disable the controllers you do not use See the graphics of the Dialogic Media Gateway rear panels under Installation on page 11 to identify which port corresponds to which controller PSTN Interface Configuration Name Nr Hardware Description Channels Dialplan Enabled Controllert 1 Dialogic Diva 4BR 8 PClv2 PORT1SN 8690 2 none Controller 2 Dialogic Diva 4BR 8 PCIv2 PORT28N 8690 2 none Controller 3 Dialogic Diva 4BR 8 PClv2 PORT3SN 8690 2 none v Controller 4 Dialogic Diva 4BR 8 PCIv2 PORT 4 SN 8690 2 none v 3 Goto Network Interface Configuration and set the SIP Listen Port to e 5060 if e you use a Dialogic 3000 Media Gateway with Microsoft Exchange Server 2007 or e you use a Dialogic 4000 Media Gateway and the Microsoft Mediation Server is not installed on the Media Gateway e 9803 if you use a Dialogic 4000 Media Gateway and the Microsoft Mediation Server is installed on the Dialogic Media Gateway Network Interface Configuration Name Device IP Address Protocol SIP Listen Port Enabled Intef PR01000 GT Desktop Adap Intel R PRO 1000 GT Desktop Adapter Packet Scheduler Minipot 192 168 212 74 al v 5050 Local Loopback Interface Local Loopback Interface 127 0
32. inal purchaser of the hardware product s that at the time of delivery the hardware product s will be free from defects in material and workmanship The warranty period for Your hardware product s will be for the standard period set forth on DIALOGIC s web site at http www dialogic com warranties as of the date You purchased the product This warranty is void if the defect has resulted from accident misuse abuse or misapplication Any hardware product which becomes defective during the warranty period and is returned by the original purchaser to DIALOGIC s Authorized Service Center with a Return Material Authorization RMA number which must be obtained from DIALOGIC before any return within thirty 30 days after discovery of the defect and with an accompanying written description of the defect will be replaced at DIALOGIC s option Freight charges will be paid by DIALOGIC only for shipment back to you Additional Exclusions DIALOGIC will have no obligation to make repairs or replacements necessitated by your fault or negligence improper or unauthorized use of the product repairs or modifications made without DIALOGIC s prior written approval or by causes beyond the control of DIALOGIC including but not limited to power or air conditioning failure acts of God improper interface with other units or malfunction of any equipment or software used with the DIALOGIC product s If DIALOGIC is requested and agrees to make repairs or replacements nec
33. ins among other information a FCC part 68 registration number or a product identifier in the format US AAAEQ TXXXxX If requested this information must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If thi
34. license for V 17 fax on 12 channels simultaneously You need to activate the license as described below before you can use the fax channels If you need more channels for V 17 fax or if you want to use another of the above listed functionalities you need to purchase a license Contact your Dialogic sales representative for more information To activate your license you need the following information e Device Unique ID DUID on page 14 e Proof of Purchase Code PPC on page 14 Once you have both the DUID and the PPC visit the Dialogic Diva Activation site to register your PPC together with the DUID and you will receive your license file Activate this license file in the License Manager of the Dialogic Diva Configuration Manager The Diva Configuration Manager is part of the Dialogic Diva System Release software and allows you to configure your Diva Media Board For more information about the license activation see To activate the license file on page 15 page 13 Preparations for Configuration Device Unique ID DUID The DUID binds the license to the installed Dialogic Diva Media Board You can get the DUID from the Dialogic Diva Configuration Manager as described here 1 2 3 4 Click Start gt Programs gt Dialogic Diva gt Configuration Manager In the menu bar click Tools License Manager and click Available DUIDs on this system In the right pane of the dialog box select the Diva Media Board
35. logic Corporation 9800 Cavendish 5 floor Montreal Quebec Canada HAM 2V9 Authorized signature name and function Gaetan Hogue Approvals Manager Date 25 January 2007 Dialogic Distribution ited our location in Europe operates from Unit 4034 Kingswood Avenue Citywest Business Campus Saggart Co Dublin Ireland Copies of this Declaration of Conformity may be downloaded at http www dialogic com declarations page 31 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide For Your Own Notes www dialogic com
36. mbourg Malta Netherlands Norway Poland Portugal Slovakia Slovenia Spain Sweden Switzerland and United Kingdom Some other countries in Eastern Europe and the Mediterranean region also accept the CE mark If you are unsure please check with your equipment supplier service provider or regulatory authority for confirmation page 29 Your Dialogic 3000 and 4000 Media Gateway and the WEEE Directive Your Dialogic 3000 and 4000 Media Gateway and the WEEE Directive In August 2005 the European Union Directive on Waste Electrical and Electronic Equipment 2002 96 EC and its amendment 2003 108 EC collectively known as the WEEE Directive came into force throughout most of the European Union This Dialogic product comes within the scope of the WEEE Directive We are confident that this product will provide you with many years of reliable service Moreover we are pleased to advise you that Dialogic warrants this product as detailed in the Dialogic Corporation End User Hardware Product s Warranty Statement on page 5 and provides a fee based repair service when the product is out of warranty However a time will come when the product will no longer meet your needs or will become uneconomic to repair It is at that stage that we ask for your co operation in recycling this product in the spirit of the WEEE directive Dialogic has taken great care to minimize the environmental burden of this product by careful design and manufacturing
37. me and select the direction Select the SIP peer as source and the controller you want to use for this routing as Master Leave the remaining settings at their default values Edit Routing Configuration Name SIP PSTN Exchange Direction SIP to PSTN gt Select sources MS Exchange Loadbalancing Failover Select destinations Master Slave Controller1 o Controller2 Controller3 Controller4 hien atemp for this route in a failover E o selected destinations ng Source Dialplan Number format Unchanged v Encoding Conditions Called number Add Calling number Redirect number Address Manipulation Address map none Click OK to save the settings and to close the window 6 If you have configured all settings click Save in the main configuration page to save the settings and to activate the changes For the settings in other environments consult the user guide of your respective SIP client 7 If you use a Microsoft Mediation Server on the Dialogic 4000 Media Gateway Series go to Enabling the Microsoft Mediation Server on a Dialogic 4000 Media Gateway Series on page 21 before you start the service page 20 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Enabling the Microsoft Mediation Server on a Dialogic 4000 Media Gateway Series The Dialogic 4000 Media Gateway is a co located Media Gateway f
38. n Regulatory Information for the USA WARNING Changes or modifications to this unit not expressly approved by Dialogic Corporation could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Dialogic 1515 Route 10 Parsippany NJ 07054 Tel 973 967 6000 FCC Part 15 Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Part 68 Notice This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that conta
39. n Server e Microsoft Network Monitor 3 1 installation package For more information about Dialogic 4000 Media Gateways and Microsoft Unified Communications see www dialogic com microsoftuc For both the Dialogic 3000 and 4000 Media Gateway Series see the Dialogic web site for any product updates Also for both Media Gateway Series you can add Remote Call Control via third party software Contact your Dialogic partner or the Dialogic sales team for more information page 9 General Safety Instructions General Safety Instructions WARNING INFORMATION page 10 A To help prevent electric shock plug the gateway s power cables into properly grounded electrical outlets Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a three wire cable with properly grounded plugs The voltage and current rating of the cable should be greater than the ratings marked on the product Do not spill food or liquids on your gateway and never operate the product in a wet environment Do not push any objects into the openings of your gateway Doing so can cause fire or electric shock by shorting out interior components Never install telephone jacks in wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Do not open the gatewa
40. ncludes all such notices and legends that appear on the Program master disk and envelope e You may not rent or lease the Program You may not reverse engineer decompile or disassemble the Program Except as is strictly necessary for You to integrate the Program with other software and or hardware to produce the Licensed Systems You shall not copy modify or reproduce the Program or documentation in any way You shall use Your best efforts to ensure that any user of the Program does not reverse engineer decompile or disassemble the Program to derive a source code equivalent of the Program e If You transfer possession of any copy modification or merged portion of the Program or documentation to another party in any way other than as expressly permitted in this Agreement this license is immediately and automatically terminated e The Program may be used only in conjunction with Dialogic hardware e The Program shall not be exported or re exported in violation of any export provisions of the United States or any other applicable jurisdiction Upgrades If the Program is provided as an upgrade and the upgrade is an upgrade from another product licensed to You and Your Authorized Users by Dialogic the upgrade is governed by the license agreement earlier provided with that software product package and the present Agreement does not grant You additional license s Term The Agreement is effective until terminated You may terminate it at any tim
41. nse and go to the directory where you saved the license file Select the license file and click Open Your license file is now added to the License Manager Click Close to close the License Manager In the Diva Configuration Manager menu bar click File gt Activate to activate the configuration Now the fax functionality you acquired with your license is unlocked page 15 Basic Configuration Basic Configuration Configure the connection to the PSTN PBX line in the Dialogic Diva Configuration Manager 1 Click Start gt Programs gt Dialogic Diva gt Configuration Manager to open the Diva Configuration Manager Active Configuration Dialogic R Diva R Configuration Manager File Edit Insert View Tools Help X x wu Ready For more information please press F1 Line Type Switch Type PBX Type Q Sig Standard Interface Type Direct Dial In NT2 Number Type Extension Collected by Lowest Extension Highest Extension Special Number Collect Timeout Layer 2 Connect Mode Operation Mode DTMF Clamping Recording AGC Dial Pulse Detection ECT Emulation Basic Rate Line 2 B Channels pex Q SIG Generic Automatic Point to Point Yes Range of Extensions Board 00 999 o No Disconnect re Terminal Equipment Recommended Off Off off Disabled Handled by Network 3 m The graphic shows a configuration for a Dialogic
42. ny other number for which charges exceed local or long distance transmission charges It is the responsibility of the end user or developer to ensure that the regulations set forth in the preceding paragraph are followed Application developers must provide support for fax branding in the applications they develop and inform users of their responsibility under the Act along with instructions for use Developers can find instructions for setting up a fax header in the Dialogic software reference manual End users should consult the documentation that is provided with their computer telephony application for instructions on fax branding identification Regulatory Information for Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada International Approvals To receive detailed approval information send a request specifying the product name and the relevant countries to the following E mail address certifications dialogic com All Dialogic 3000 and 4000 Media Gateways are certified in Europe C mark Approval in Europe includes only countries that accept European Union approval C mark Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Lithuania Luxe
43. or Microsoft Office Communications Server OCS 2007 therefore the Microsoft Mediation Server will be running directly on this device The device must be part of the same domain as the OCS The required steps are 1 2 3 Install the Microsoft OCS 2007 and add the Dialogic 4000 Media Gateway to the same domain of the OCS Restart the computer and login with the account that has domain administrator rights Activate the Mediation Server To do so open a Dos box and enter C Install Microsoft Mediationserver for DGM4000 and execute the following command lescmd exe MedSrv Action Activate Password Password of RTCComponentService Account If the activation was successful continue with the configuration of the Mediation Server using the MMC of OCS 2007 You will find the MMC under Start gt Settings gt Control Panel gt Administrative Tools gt Office Communications Server Request retrieve and import a certificate from a CA Certificate Authority and add it to the Mediation Server Refer to the OCS 2007 documentation for more information about how to accomplish this Note This step needs to be undertaken while you are directly logged on to the Media Gateway It cannot be undertaken using the MMC of the OCS 2007 on another PC in the domain The remaining configuration steps for setting up the Mediation Server can be done remotely by using the MMC of the OCS 2007 on another PC in the domain page 21 Enabling the
44. ost to the IP address of your Unified Messaging server If you are using the Dialogic 4000 Media Gateway with Microsoft Office Communications Server 2007 set the Host to the IP address of your Mediation Server e Leave the other settings at their default values Click OK to save the settings and to close the menu page 18 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide 5 Configure one routing for PSTN to SIP and one for SIP to PSTN To do so click Routing Configuration and then click Add to open the Edit Routing Configuration window e For PSTN to SIP enter a name and select the direction Select the controller that should be used for this routing and the configured SIP peer as Master Leave the remaining settings at their default values Edit Routing Configuration Name PSTN SIP Exchange Direction PSTN to SIP gt Select sources Controller Controller2 Controller3 Controller4 Loadbalancing Failover Select destinations Master Slave MS Exchange 0 tryall selected destinations ation For Condition Proc urce Dialplan Number format Unchanged v Encoding Use prefixe Conditions Called number Redirect number Calling number Add ress Manipulation Address map none Click OK to save the settings and to close the window page 19 SIP Configuration e For SIP to PSTN enter a na
45. plicable records in order to verify Your compliance with this Agreement and prompt adjustment shall be made to compensate for any errors or omissions disclosed by such audit Any such audit shall be conducted by an independent certified public accountant selected by Dialogic and shall be conducted during the regular business hours at Your offices and in such a manner as not to interfere with Your normal business activities Any such audit shall be paid for by Dialogic unless material discrepancies are disclosed For such purposes material discrepancies shall mean three percent 396 or more of the Authorized Users within the Company If material discrepancies are disclosed Your Company agrees to pay Dialogic for the costs associated with the audit as well as the license fees for the additional licensed channels or additional authorized users In no event shall audits be made more frequently than semi annually unless the immediately preceding audit disclosed a material discrepancy Supplementary Software Any Supplementary Software provided with the Program and or referred to in this Agreement is provided as is with no warranty of any kind Miscellaneous You acknowledge that You have read this Agreement that You understand it and that You agree to be bound by its terms and conditions and You further agree that this is the complete and exclusive statement of the Agreement between the Dialogic and You the Parties which supersedes and merges
46. s happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact us for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you to remove the equipment from the network until the problem is resolved This unit contains no user serviceable parts Connection to party lines is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information page 28 Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Dialogic Diva Primary Rate Interface PRI Media Boards Facility Interface code Digital Reg code Service Order code USOC Jack Type 04DU9 1SN Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or a
47. sp ri WDRLOwIDE CONTACT DEVELOPER RESOURCE CENTER PARTNER RESOURCE CENTER SITEMAF co Dialegic HOME PRODUCTS PURCHASE PARTNERS SERVICES amp SUPPORT NEWS amp EVENTS ABOUT US Home Dialogic Diva Activation PPE DSP2000001234634 4025163410658 Items Gtv Code Name 2 DM2 01O 30 day Demo Fax 1 38 per channel DUID The OUD displayed on the Activation page of ihe Diva Server configuration liity is required to complete the regisiration process The pup is a number like one of these HL23456789 312345678230 N1723456788 U9 1234567 of 9 1254567 Email Address The email adresa thet you enter here will be used for delivery of vow licence fie Comment You can erter 8 cormert here which may appzer n the Icence fie Activate Paste the Device Unique ID DUID that you saved earlier and enter your email address to which the license file should be sent Click Activate to generate the license file that will be sent to the email address you have entered Save the license file and activate it as described below To activate the license file Note The date set in the system settings of your computer must be correct Otherwise you cannot add your license file 1 Pp mo uw Mr Open the Dialogic Diva Configuration Manager To do so click Start gt Programs gt Dialogic Diva gt Configuration Manager Click Tools gt License Manager in the menu bar of the Diva Configuration Manager Click Add Lice
48. t at the right next to the VGA port Connect the monitor to the VGA port 5 Plug one end of the ISDN cables into the ports of the Diva Media Board Plug the other ends into the ports of the PBX The ports of the Diva Media Board are numbered from 1 to 4 from the left to the right as shown in the graphic above The port numbers may be important during the software configuration 6 Plug one end of the power cord into the connector to the power supply of the Dialogic 3000 Media Gateway Connect the other end to power source 7 Switch on the Media Gateway 8 Observe the initial status of the LEDs For the description of each LED see LED indicators on page 24 page 11 Initial Log On Installation of a Dialogic 4000 Media Gateway nanus Take the Dialogic 4000 Media Gateway and identify its ports e A ports of the Dialogic Diva Media Board The above graphic shows a Dialogic 4120 Media Gateway therefore the four ports of a Dialogic Diva V 4PRI E1 T1 are displayed e B power supply e C redundant power supply e D two PS 2 ports e E VGA port for the monitor e F two USB ports for mouse and keyboard e G four Ethernet ports Connect the mouse and keyboard to the USB or PS 2 ports Connect one end of the Ethernet cable to the Ethernet port 1 and the other end to the corporate Ethernet For fault tolerance and load balancing also connect a cable to Ethernet port 2 the same way S
49. th the Program s accompanying documentation or any data or equipment related thereto or used in connection therewith In no event shall Dialogic s its subsidiaries its suppliers or its licensor s s liability for damages whether arising out of contract negligence warranty or patent or copyright infringement exceed the fees You paid for the Program No representation or warranty regarding the Program may be made without Dialogic s its subsidiaries its suppliers or its licensor s s if any prior written consent and any warranty or representation made by You or Your customers regarding the Program shall not constitute an obligation of Dialogic its subsidiaries its suppliers or other licensor s if any This limited warranty gives You specific legal rights You may have other rights which may vary from jurisdiction to jurisdiction Also as some jurisdictions do not allow the exclusion or limitation for certain damages some of the above limitations may not apply to You page 3 Dialogic Corporation License Agreement for Use of Software Right to Audit If this Program is licensed for use in a Company Your Company and You individually and collectively agree to keep all usual and proper records and books of accounts and all usual proper entries relating to each installation of the Program during the term of this Agreement and for a period of three 3 years thereafter During this period Dialogic may cause an audit to be made of the ap
50. th the following applicable national and international standards The conformity is valid ONLY when the equipment is used in a manner consistent with the manufacturer s recommendations and the reference documents Equipment Type s Diva 2 PRI V 2PRI Diva 4 PRI V 4PRI Document No Edition Date Title IEC 60950 1 2001 Safety of Information Technology Equipment UL CSA 60950 1 1 Edition 2003 Safety of Information Technology Equipment EN 60950 1 2001 Safety of Information Technology Equipment FCC 47 CFR Part 15 Class B digital device Radio Frequency Devices Subpart B Unintentional Radiators ICES 003 Issue 4 Feb 2004 Class B Interference Causing Equipment Standards Digital Apparatus EN 55022 1998 Class B Limit Information Technology Equipment Radio Disturbance Characteristics EN 55024 1998 Information Technology Equipment Immunity Characteristics 2003 A3 Dec 9 2004 TIA 968 A Oct 2002 A1 July 2003 A2 Jan Technical Requirements for Connection of Terminal Equipment to the Telephone Network CS 03 Issue 9 Part VI Nov 2004 Specification for Terminal Equipment Terminal Systems Network Protection Devices Connection Arrangements TBR4 Nov 95 A1 Dec 97 Attachment requirements for terminal equipment to connect to an ISDN using ISDN primary rate access ASINZS 60950 2000 A1 2003 Safety of Information Technology Equipment A
51. y box Otherwise the warranty voids Use only power cables approved for the use in your country To help protect your gateway from transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Keep your gateway away from radiators and heat sources Also do not block cooling vents Cables for Interface ports used for the Dialogic 4000 Media Gateway Series shall be shielded Dialogic 3000 and 4000 Media Gateway Series Quickstart Guide Installation The installation depends on the Dialogic Media Gateway Series e For the Dialogic 3000 Media Gateway Series see below e For the Dialogic 4000 Media Gateway Series see page 12 Installation of a Dialogic 3000 Media Gateway Note If you configure the Media Gateway via remote access you do not need a keyboard a mouse or a monitor D E 1 Take the Dialogic 3000 Media Gateway and identify its ports at the rear panel e A ports of the Dialogic Diva Media Board The above graphic shows a Dialogic 3008 Media Gateway therefore the four ports of one Dialogic Diva 4BRI 8 Media Board are displayed e B VGA port for the monitor e C power supply e D two USB ports for mouse and keyboard e E two Ethernet ports 2 Connect the mouse and keyboard to the USB ports 3 Connect one end of the Ethernet cable to the active Ethernet port and the other end to the Ethernet The active Ethernet port is the por
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