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Dell XPS 14Z User's Manual
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1. CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Hall Sensor Board a FW N Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Remove the hard drive see Removing the Hard Drive on page 25 Without pulling hard on the sponge pad carefully lift the sponge pad from the inside edge of the computer Hall Sensor Board 35 1 sponge pad 6 Lift the connector latch and pull the pull tab to disconnect the hall sensor board cable from the system board connector 7 Remove the screw that secures the hall sensor board to the palm rest assembly 8 Lift the hall sensor board away from the palm rest assembly 36 Hall Sensor Board 1 screw 2 system board connector Replacing the Hall Sensor Board 1 2 A Follow the instructions in Before You Begin on page 7 Align the screw hole on the hall sensor board with the screw hole on the palm rest assembly Replace the screw that secures the hall sensor board to the palm rest assembly Slide the hall sensor board cable into the system boa
2. Follow the instructions in Before You Begin on page 7 Remove the system board see Removing the System Board on page 45 Make a note of the antenna cables routing and remove the antenna cables from the routing guides Speakers 61 62 1 antenna cables 2 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides Speakers 1 speakers cable 5 Remove the two screws one on each side that secure the speakers to the palm rest assembly 6 Slide and lift the speakers along with the cable off the palm rest assembly Speakers 63 1 3 aie X speakers 2 2 screws 2 speakers cable Replacing the Speakers 1 2 64 Follow the instructions in Before You Begin on page 7 Place the speakers on the palm rest assembly and route the speakers cable through the routing guides Replace the two screws one on each side that secure the speakers to the palm rest assembly Route the antenna cables through the routing guides Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Speakers Display A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices informat
3. on page 15 before working inside the computer CAUTION To prevent data loss turn off your computer see Turning Off Your Computer on page 7 before removing the hard drive Do not remove the hard drive while the computer is On or in Sleep state CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell NOTE If you are installing a hard drive from a source other than Dell you need to install an operating system drivers and utilities on the new hard drive Removing the Hard Drive 1 2 3 4 Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Remove the three screws that secure the hard drive assembly to the palm rest assembly Hard Drive 25 5 Lift the connector latch and pull the pull tab to disconnect the hard drive cable from the system board connector 6 Slide the hard drive assembly away from the bracket on the palm rest assembly 7 Lift the hard drive assembly out of the palm rest assembly A CAUTION When the hard drive is not in the computer store it in protective antistatic packaging see Protecting Against Electrostatic Discharge in the safety instructions that shipped with your computer 1 bracket 2 hard drive assembly 3 screws
4. by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned CAUTION To avoid damaging the computer perform the following steps before you begin working inside the computer Ensure that the work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer on page 7 and all attached devices CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all telephone or network cables from the computer Press and eject a
5. cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Disconnect the display converter board cable from the system board connector Remove the two screws that secure the display converter board to the palm rest assembly Without pulling hard on the display converter board carefully lift the display converter board and turn it over Disconnect the display converter board cable and the display cable from the connectors on the display converter board Lift the display converter board out of the computer Display Converter Board 39 1 3 system board connector 2 screws 2 display cable connector 4 display converter board Replacing the Display Converter Board 40 1 2 A Follow the instructions in Before You Begin on page 7 Connect the display converter board cable and the display cable to the connectors on the display converter board Align the screw holes on the display converter board with the screw holes on the palm rest assembly Replace the two screws that secure the display converter board to the palm rest assembly Connect the display converter board cable to the system board connector Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failur
6. periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Keyboard Bracket 1 Follow the instructions in Before You Begin on page 7 Remove the system board see Removing the System Board on page 45 Remove the 18 screws that secure the keyboard bracket to the palm rest assembly Keyboard 53 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides Keyboard speakers cable Make a note of the antenna cables routing and remove the antenna cables from the routing guides Keyboard 55 1 antenna cables 2 6 Lift the keyboard bracket off the palm rest assembly Keyboard 1 keyboard bracket Replacing the Keyboard Bracket 1 2 3 Follow the instructions in Before You Begin on page 7 Place the keyboard bracket on the palm rest assembly Replace the 18 screws that secure the keyboard bracket to the palm rest assembly Route the speakers cable and antenna cables through the routing guides Replace the system board see Replacing the System Board on page 48 Keyboard 57 Removing the Keyboard 1 Follow the instructions in Before You Begin on page 7 2 Remove the keyboard bracket see Removing the Keyboard Bracket on page 53 VAN CAUTI
7. 3 4 hard drive cable connector 8 Remove the four screws that secure the hard drive bracket to the hard drive 9 Lift the hard drive bracket off the hard drive 26 l Hard Drive 1 screws 4 2 hard drive 3 hard drive bracket 10 Disconnect the interposer from the hard drive 1 interposer 2 hard drive Hard Drive 27 Replacing the Hard Drive 1 2 10 28 Follow the instructions in Before You Begin on page 7 Remove the new hard drive from its packaging Save the original packaging for storing or shipping the hard drive Connect the interposer to the hard drive Place the hard drive bracket on the hard drive Replace the four screws that secure the hard drive bracket to the hard drive Slide the hard drive assembly into the bracket on the palm rest assembly Replace the three screws that secure the hard drive assembly to the palm rest assembly Slide the hard drive cable into the system board connector and press down on the connector latch to secure the cable Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Hard Drive Coin Cell Battery A WARNING Before working inside your computer read the safety information A A A that shipped with y
8. Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Coin Cell Battery Optical Drive A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Optical Drive 1 2 3 4 Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Remove the screw that secures the optical drive assembly to the palm rest assembly Slide the optical drive assembly to the side to release it from the bracket and tabs on the palm rest assembly Optical Drive 31 32 aw screw 2 palm rest assembly
9. Button Board 1 Follow the instructions in Before You Begin on page 7 Remove the system board see Removing the System Board on page 45 Remove the two screws that secure the power button board to the palm rest assembly Lift the power button board along with the cable away from the palm rest assembly Power Button Board 51 1 power button board 2 screws 2 Replacing the Power Button Board 1 Follow the instructions in Before You Begin on page 7 2 Use the alignment posts to place the power button board on the palm rest assembly 3 Replace the two screws that secure the power button board to the palm rest assembly 4 Replace the system board see Replacing the System Board on page 48 A CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 52 Power Button Board Keyboard A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by
10. Dell XPS 14z Owner s Manual Computer model L412z Regulatory model P24G series Regulatory type P24G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer VAN CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory model P24G series Regulatory type P24G001 2011 09 Rev A00 Contents 1 Before You Begin 7 Recommended Tools 7 Turnin
11. NS gt gt gt that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer NOTE Dell does not guarantee compatibility or provide support for Mini Cards from sources other than Dell If you ordered a wireless Mini Card with your computer the card is already installed Your computer has one half Mini Card slot which supports a Wireless Local Area Network WLAN Bluetooth combo card K NOTE Depending on the configuration of the computer when it was sold the Mini Card slot may or may not have a Mini Card installed Removing the Mini Card a Aa O N Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Disconnect the antenna cables from the Mini Card Remove the screw that secures the Mi
12. ON The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 3 Lift the keyboard off the palm rest assembly 1 keyboard 58 Keyboard Replacing the Keyboard 1 Follow the instructions in Before You Begin on page 7 2 Place the keyboard on the palm rest assembly 3 Replace the keyboard bracket see Replacing the Keyboard Bracket on page 57 A CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Keyboard 59 60 Keyboard Speakers A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Speakers 1
13. ae cease oe ees 45 Removing the System Board 45 Replacing the System Board 48 Entering the Service Tag in the BIOS 49 13 Power Button Board 51 Removing the Power Button Board 51 Replacing the Power Button Board 52 14 Keyboard ioe Ce eee ed eee 53 Removing the Keyboard Bracket 53 Replacing the Keyboard Bracket 57 Removing the Keyboard 58 Replacing the Keyboard 59 Contents 15 Sp ketS srs cis adv ts etd wd esa 61 Removing the Speakers 61 Replacing the Speakers 64 16 Display coan oats dees cele 65 Display Hinge Covers 65 Removing the Display Hinge Covers 65 Replacing the Display Hinge Covers 67 Display Assembly 68 Removing the Display Assembly 68 Replacing the Display Assembly 69 17 Palm Rest Assembly 71 Removing the Palm Rest Assembly n Replacing the Palm Rest Assembly 72 18 Flashing the BIOS 73 Contents Before You Begin This manual provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist e You have performed the steps in Turning Off Your Computer on page 7 and Before Working Inside Your Computer on pa
14. bly see Removing the Display Assembly on page 68 Lift the display assembly off the palm rest assembly CAUTION Carefully separate the palm rest assembly from the display assembly to avoid damage to the display assembly Palm Rest Assembly 711 Replacing the Palm Rest Assembly 72 1 2 ol Follow the instructions in Before You Begin on page 7 Replace the display assembly see Replacing the Display Assembly on page 69 Replace the hall sensor board see Replacing the Hall Sensor Board on page 37 Replace the display converter board see Replacing the Display Converter Board on page 40 Replace the power button board see Replacing the Power Button Board on page 52 Replace the speakers see Replacing the Speakers on page 64 Replace the keyboard see Replacing the Keyboard on page 59 Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Palm Rest Assembly Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board To flash the BIOS 1 Turn on the computer 2 Go to support dell com support downloads 3 Locate the BIOS update file for your computer Z NOTE The Service Tag for your computer is located on a label at the bottom of your com
15. bracket 4 tabs 3 optical drive assembly Remove the two screws that secure the optical drive bracket to the optical drive Remove the optical drive bracket from the optical drive Optical Drive 1 3 screws 2 2 optical drive bracket optical drive Replacing the Optical Drive 1 2 3 Follow the instructions in Before You Begin on page 7 Place the optical drive bracket in position Replace the two screws that secure the optical drive bracket to the optical drive Slide the optical drive assembly into the bracket and tabs on the palm rest assembly Replace the screw that secures the optical drive assembly to the palm rest assembly Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Optical Drive 33 34 Optical Drive Hall Sensor Board A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty
16. cover to the palm rest assembly Starting from the rear end use your fingertips to release the tabs on the base cover from the slots on the palm rest assembly Base Cover 11 1 base cover 2 screws 8 4 Lift the base cover off the palm rest assembly Replacing the Base Cover 1 Follow the instructions in Before You Begin on page 7 2 Align the tabs on the base cover with the slots on the palm rest assembly and snap the base cover into place 3 Replace the eight screws that secure the base cover to the palm rest assembly 12 Base Cover BaseCover 13 14 Base Cover Battery A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers Removing the Battery a Aa WwW N Follow the instructions in Befor
17. dditional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer CAUTION Handle components and cards by their edges and avoid touching pins and contacts Removing the System Board u Oo RA WwW N 10 Follow the instructions in Before You Begin on page 7 Remove any installed card or blank from the Media Card Reader Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Remove the Mini Card see Removing the Mini Card on page 21 Remove the hard drive see Removing the Hard Drive on page 25 Remove the coin cell battery see Removing the Coin Cell Battery on page 29 Remove the optical drive see Removing the Optical Drive on page 31 Remove the heat sink and fan see Removing the Heat Sink and Fan on page 41 Gently peel off the keyboard cable pull tab from the keyboard cable c
18. e You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Disconnect the battery cable from the system board connector Remove the five screws that secure the battery to the palm rest assembly Lift the battery off the palm rest assembly Battery 15 1 screws 5 2 battery 3 battery cable Replacing the Battery A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Follow the instructions in Before You Begin on page 7 Place the battery on the palm rest assembly Replace the five screws that secure the battery to the palm rest assembly Connect the battery cable to the system board connector 0 A O N Replace the base cover see Replacing the Base Cover on page 12 16 Battery Memory Module s A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer VAN CAUTION To help prevent damage t
19. e to do so may result in damage to the computer l Display Converter Board Heat Sink and Fan A A A A A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING If you remove the heat sink from the computer when the heat sink is hot do not touchthe metal housing of the heat sink CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Heat Sink and Fan 1 2 3 4 ol Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Using your fingertips gently peel off the display cable tape from the heat sink Disconnect the fan cable from the system board connector In sequential order indicated on the heat sink remove the six screws that secure the
20. ews that secure the system board to the palm rest assembly Slide the power button board cable into the system board connector and press down on the connector latch to secure the cable Connect the display cable ambient light sensor cable and display converter board cable to the system board connectors Adhere the tape over the network connector on the system board Connect the speaker cable to the system board connector Slide the keyboard cable touch pad cable keyboard backlight cable and hall sensor cable into the system board connectors and press down on the connector latch to secure the cable System Board 10 11 12 13 14 15 16 17 18 19 K 20 Adhere the pull tab on the keyboard cable over the keyboard cable connector on the system board Replace the heat sink and fan see Replacing the Heat Sink and Fan on page 42 Replace the optical drive see Replacing the Optical Drive on page 33 Replace the coin cell battery see Replacing the Coin Cell Battery on page 30 Replace the hard drive see Replacing the Hard Drive on page 28 Replace the Mini Card see Replacing the Mini Card on page 23 Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 Replace any blank or card you removed from the Media Card Reader CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain ins
21. g Off YourComputer 7 Before Working Inside YourComputer 8 2 Base COVER i423 leeds es by Gx ede 11 Removing the Base Cover 11 Replacing the Base Cover 12 3 Datleiyiss o a inccw a meaner ond o0 ed eg ha 15 Removing the Battery 15 Replacing the Battery 16 4 Memory Module s 17 Removing the Memory Module s 17 Replacing the Memory Module s 18 Contents 5 Wireless Mini Card 21 Removing the Mini Card 21 Replacing the Mini Card 23 6 Hard Drive ek ia dhe eBid 25 Removing the Hard Drive 25 Replacing the Hard Drive 28 7 Coin Cell Battery 29 Removing the Coin Cell Battery 29 Replacing the Coin Cell Battery 30 8 Optical Drive 31 Removing the Optical Drive 31 Replacing the Optical Drive 33 9 Hall Sensor Board 35 Removing the Hall Sensor Board 35 Replacing the Hall SensorBoard 37 Contents 10 Display Converter Board 39 Removing the Display Converter Board 39 Replacing the Display Converter Board 40 11 Heat Sink and Fan 4 Removing the HeatSinkandFan 41 Replacing the Heat SinkandFan 42 12 System Board oo 26
22. ge 8 e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e BIOS executable update program available at support dell com Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer Save and close all open files and exit all open programs 2 To shut down the operating system click Start and then click Shut Down 3 Ensure that the computer is turned off If your computer did not automatically turn off when you shut down the operating system press and hold the power button until the computer turns off Before You Begin 7 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety A WARNING Before working inside your computer read the safety information gt gt gt pD gt 2 A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or
23. heat sink to the system board Lift the heat sink and fan away from the system board Heat Sink and Fan a fan cable 2 screws 6 display cable tape 4 heat sink and fan Replacing the Heat Sink and Fan NOTE The original thermal grease can be reused if the original system board and 42 heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Follow the instructions in Before You Begin on page 7 Clean the thermal grease from the bottom of the heat sink and reapply it Align the screw holes on the heat sink with the screw holes on the system board In sequential order indicated on the heat sink replace the six screws that secure the heat sink to the system board Connect the fan cable to the system board connector Adhere the display cable tape to the heat sink Heat Sink and Fan 7 Replace the battery see Replacing the Battery on page 16 8 Replace the base cover see Replacing the Base Cover on page 12 A CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Heat Sink and Fan 43 44 Heat Sink and Fan System Board A WARNING Before working inside your computer read the safety information A A A A that shipped with your computer For a
24. ide the computer Failure to do so may result in damage to the computer Turn on the computer NOTE After you have replaced the system board enter the computer Service Tag in the BIOS of the replacement system board Enter the Service Tag see Entering the Service Tag in the BIOS on page 49 Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly Turn on the computer Press lt F2 gt during POST to enter the System Setup program Navigate to the Security tab and enter the Service Tag in the Set Service Tag field System Board 49 50 System Board Power Button Board A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Power
25. ion see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Display Hinge Covers Removing the Display Hinge Covers 1 2 3 Follow the instructions in Before You Begin on page 7 Remove the system board see Removing the System Board on page 45 Push the eight tabs four on each side that secure the display hinge covers to the palm rest assembly Display 65 4 Turn the palm rest assembly over 5 Lift the display hinge covers off the palm rest assembly 66 Display 1 display hinge covers 2 Replacing the Display Hinge Covers 1 Follow the instructions in Before You Begin on page 7 2 Align the tabs on the display hinge covers with the slots on the palm rest assembly and snap the display hinge covers into place 3 Replace the system board see Replacing the System Board on page 48 A CAUTION Before turning on the computer replace all screws and ensure that no stray scre
26. n inside the computer Failure to do so may result in damage to the computer 70 Display Palm Rest Assembly A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Palm Rest Assembly a Aa O N Follow the instructions in Before You Begin on page 7 Remove the system board see Removing the System Board on page 45 Remove the keyboard see Removing the Keyboard on page 58 Remove the speakers see Removing the Speakers on page 61 Remove the power button board see Removing the Power Button Board on page 51 Remove the display converter board see Removing the Display Converter Board on page 39 Remove the hall sensor board see Removing the Hall Sensor Board on page 35 Remove the display assem
27. ni Card to the system board Wireless Mini Card 21 1 antenna cables 2 2 Mini Card 3 system board connector 4 screw 6 Lift the Mini Card out of the system board connector 22 Wireless Mini Card Eds y y A CAUTION When the Mini Card is not in the computer store it in protective antistatic packaging For more information see Protecting Against Electrostatic Discharge in the safety information that shipped with your computer Replacing the Mini Card Follow the instructions in Before You Begin on page 7 Remove the new Mini Card from its packaging CAUTION Use firm and even pressure to slide the Mini Card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the Mini Card and on the system board and realign the Mini Card gt gt bse CAUTION To avoid damage to the Mini Card never place cables under the Mini Card Wireless Mini Card 23 24 Insert the Mini Card connector at a 45 degree angle into the system board connector Press the other end of the Mini Card down into the slot on the system board and replace the screw that secures the Mini Card to the system board Connect the appropriate antenna cables to the Mini Card you are installing Connectors on the Mini Card Antenna Cable Color Scheme WLAN Bluetooth 2 antenna cables Main WLAN Bluetooth
28. ny installed cards from the Media Card Reader Disconnect your computer and all attached devices from their electrical outlets Before You Begin 6 Disconnect all attached devices from your computer Remove the battery see Removing the Battery on page 15 Turn the computer top side up open the display and press the power button to ground the system board A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Before You Begin 10 Before You Begin Base Cover A WARNING Before working inside your computer read the safety information A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer Removing the Base Cover Follow the instructions in Before You Begin on page 7 Remove the eight screws that secure the base
29. o the system board remove the main battery see Removing the Battery on page 15 before working inside the computer You can increase your computer memory by installing memory modules on the system board See Specifications at support dell com manuals for information on the type of memory supported by your computer NOTE Memory modules purchased from Dell are covered under your computer warranty Your computer has two user accessible SODIMM connectors The primary memory module can be accessed by removing the back cover The secondary memory module can be accessed by removing the system board Removing the Memory Module s Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 1 2 3 A CAUTION To help prevent damage to the memory module connector do not use tools to spread the memory module securing clips K NOTE To access the second memory module remove the system board and turn it over To remove the system board see Removing the System Board on page 45 Memory Module s 17 4 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up 1 memory module connector 2 securing clips 2 3 memory module 5 Remove the memory module from the memory module connector Replacing the Memory Module s 1 Foll
30. onnector on the system board System Board 45 11 Disconnect the speaker cable from the system board connector 12 Lift the connector latch and pull the pull tab to disconnect the keyboard cable touch pad cable keyboard backlight cable and hall sensor cable from the system board connectors 1 speaker cable 2 _ hall sensor cable 3 keyboard backlight cable 4 touch pad cable 5 keyboard cable pull tab 13 Gently peel off the tape from the network connector on the system board 14 Lift the connector latch and pull the pull tab to disconnect the power button board cable from the system board connector 15 Disconnect the display cable ambient light sensor cable and display converter board cable from the system board connectors 46 System Board 16 17 18 tape 2 display cable connector power button board cable 4 display converter board cable connector ambient light sensor cable connector Remove the five screws that secure the system board to the palm rest assembly Lift the system board off the palm rest assembly Remove the memory module s see Removing the Memory Module s on page 17 System Board 47 1 system board 2 screws 5 Replacing the System Board 48 1 2 Follow the instructions in Before You Begin on page 7 Replace the memory module s see Replacing the Memory Module s on page 18 Place the system board on the palm rest assembly Replace the five scr
31. our computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Coin Cell Battery a FW N Follow the instructions in Before You Begin on page 7 Remove the base cover see Removing the Base Cover on page 11 Remove the battery see Removing the Battery on page 15 Disconnect the coin cell battery cable from the system board connector Peel the coin cell battery off the system board Coin Cell Battery 29 1 coin cell battery 2 _coin cell battery cable Replacing the Coin Cell Battery 1 2 3 4 5 A 30 Follow the instructions in Before You Begin on page 7 Adhere the coin cell battery to the system board Connect the coin cell battery cable to the system board connector Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION
32. ow the instructions in Before You Begin on page 7 2 Align the notch in the memory module with the tab in the memory module connector 18 Memory Module s 3 4 5 6 A 7 Slide the memory module firmly into the memory module connector at a 45 degree angle and press the memory module down until it clicks into place If you do not hear the click remove the memory module and reinstall it K NOTE Replace the system board after replacing the secondary memory module To replace the system board see Replacing the System Board on page 48 K NOTE If the memory module is not installed properly the computer may not boot tab 2 notch memory module connector Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 Connect the AC adapter to your computer and an electrical outlet CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Turn on the computer Memory Module s 19 As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Start Control Panel System 20 Memory Module s Wireless Mini Card A WARNING Before working inside your computer read the safety information
33. puter If you have your computer s Service Tag a Click Enter a Tag b Enter your computer s Service Tag in the Enter a service tag field click Go and proceed to step 4 If you do not have your computer s Service Tag a Click Select Model b Select the type of product in the Select Your Product Family list c Select the product brand in the Select Your Product Line list d Select the product model number in the Select Your Product Model list NOTE If you have selected a different model and want to start over again click Start Over on the top right of the menu e Click Confirm 4 A list of results appears on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears Flashing the BIOS 73 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 8 Double click the file icon on the desktop and follow the instructions on the screen 74 Flashing the BIOS
34. rd connector and press down on the connector latch to secure the cable Adhere the sponge pad to the palm rest assembly Replace the hard drive see Replacing the Hard Drive on page 28 Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Hall Sensor Board 37 38 Hall Sensor Board Display Converter Board A WARNING Before working inside your computer read the safety information A A A that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Display Converter Board 1 2 3 4 Follow the instructions in Before You Begin on page 7 Remove the base
35. white triangle white Auxiliary WLAN Bluetooth black triangle black Replace the battery see Replacing the Battery on page 16 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Install the drivers and utilities for your Mini Card as required NOTE If you are installing a Mini Card from a source other than Dell you must install the appropriate drivers and utilities Wireless Mini Card Hard Drive A u gt PP P Pe WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING If you remove the hard drive from the computer when the drive is hot do not touchthe metal housing of the hard drive CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery
36. ws remain inside the computer Failure to do so may result in damage to the computer Display 67 Display Assembly Removing the Display Assembly 1 2 1 68 Follow the instructions in Before You Begin on page 7 Remove the display hinge covers see Removing the Display Hinge Covers on page 65 Remove the two screws that secure the display assembly to the palm rest assembly Carefully push the antenna cables ambient light sensor cable display cable and camera cable towards the top of the computer screws 2 Display 5 Remove the four screws two on each side that secure the display assembly to the palm rest assembly 6 Slide and lift the display assembly away from the palm rest assembly 1 palm rest assembly 2 display assembly 3 screws 4 Replacing the Display Assembly 1 Follow the instructions in Before You Begin on page 7 2 Slide and place the display assembly on the palm rest assembly 3 Replace the four screws that secure the display assembly to the palm rest assembly Display 69 4 Carefully route the antenna cables ambient light sensor cable display cable and camera cable towards the bottom of the computer 5 Replace the two screws that secure the display assembly to the palm rest assembly 6 Replace the display hinge covers see Replacing the Display Hinge Covers on page 67 A CAUTION Before turning on the computer replace all screws and ensure that no stray screws remai
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