Dell pp33l User's Manual
Contents
1. studio SETUP GUIDE YOURS IS HERE Model PP33L studio SETUP GUIDE Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks of these materials used in this text Dell the DELL logo Wi Fi Catcher YOURS IS HERE and DellConnect are trademarks of Dell Inc nte and Core are registered trademarks of Intel Corporation in the United States and or other countries AMD AMD Turion Athlon Sempron ATI Radeon and combinations thereof are trademarks of Advanced Micro Devices Inc Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries B uetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may b2. Save the blank for use when no media card is installed in the slot blanks from other computers may not fit your computer 12 ExpressCard slot Supports one ExpressCard K NOTE Your computer ships with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer 21 Using Your Studio Laptop Computer Base and Keyboard Features 22 1 2 Caps Lock light Turns on when using the Caps Lock key Keyboard Backlit Keyboard optional If you have purchased the optional backlit keyboard the right arrow key will have the backlit keyboard icon on it The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys The settings for this keyboard can be personalized by using Dell QuickSet For more information on keyboard see the Dell Technology Guide Backlit Keyboard Brightness Settings Press lt Fn gt right arrow key to toggle between the three lighting states in the given order The three lighting states are a full keyboard touch pad brightness b half keyboard touch pad brightness c no lighting Using Your Studio Laptop 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface I
3. airflow allowing 5 AutoTech 49 backups creating 31 C calling Dell 51 CDs playing and creating 30 chipset 58 computer capabilities 30 computer setting up 5 68 connect ing to the Internet 10 conserving energy 31 Contacting Dell online 52 customer service 48 customizing your desktop 30 your energy settings 31 damage avoiding 5 data backing up 31 DellConnect 48 Dell Diagnostics 39 Dell Factory Image Restore 42 Dell Support Center 37 Dell support website 55 Dell Technology Guide for further information 54 device status lights 14 Diagnostic Checklist 51 disc drive supported disc sizes 29 discs ejecting 29 using 29 drivers and downloads 55 DVDs playing and creating 30 E email addresses for technical support 49 Index energy conserving 31 expansion bus 59 F finding more information 54 FTP login anonymous 49 H hardware problems diagnosing 39 Hardware Troubleshooter 39 help getting assistance and support 47 horizontal and vertical stand options 6 installing the stand 6 Internet connection 10 69 Index ISP Internet Service Provider 10 memory problems solving 34 memory support 58 Microsoft Windows Vista 10 network connection fixing 32 network speed testing 32 0 order status 49 70 P power problems solving 33 power strips using 6 problems solving 32 processor 56 products information and purchasing 50 reinstalling Windows 42 resourc
4. Information Upgrades amp Accessories The top of the Dell Support Center home page displays your system s model number along with Its service tag and express service code For more information about the Dell Support Center see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue VA NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was 37 Using Support Tools running when the message appeared Alternatively you could see the Dell Technology Guide in your hard disk or on the Dell Support website at support dell com or see Contacting Dell on page 52 for assistance Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 52 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 52 for assistance CPU f
5. NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Using Support Tools 5 Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want to run 41 Restoring Your Operating System 42 You can restore your operating system in the following ways System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently delete all data on the hard drive and remove any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with your computer you can use it to restore your operating system However
6. Solid white in power on state e Blinking amber there may be a problem with the system board e Solid amber the system board cannot start initialization There may be an issue with either the system board or power supply 17 Using Your Studio Laptop Left Side Features 18 DELL Wi Fi Catcher Network Locator button Press this button for a few seconds to scan for wireless networks in your vicinity The light in the center of this button indicates the searching state e Blinking white indicates searching e Solid white for 10 seconds then off indicates that a network was found e Blinking white 10 times then off indicates that no network was found Security cable slot Attaches a commercially available antitheft device to the computer K NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your computer Using Your Studio Laptop GI 3 Wireless On Off switch Use this switch to rapidly turn all wireless devices Off or On such as WLAN cards and internal cards with Bluetooth wireless technology The wireless switch may be in the Off position when your computer is shipped to you To turn the switch On slide the switch toward the front of the computer until it clicks into place ais A Eg NOTE This switch can be deactivated through Dell QuickSet or the BIOS system setup program Ham HDMI Connector HDMI High Definition Multimedia Interf
7. close any open files or programs and shut down your computer through the Start e menu e Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program f necessary uninstall and then reinstall the program Dell Support Center Using Support Tools Dell Support Center The Dell Support Center helps you find the service support and system specific information you need For more information about Dell Support Center and available support tools click the Services tab at support dell com A Click the ya icon in the taskbar to run the application The home page provides links to access e Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows Vista e Alerts technical support alerts relevant to your computer e Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp e About Your System System Documentation Warranty Information System
8. screen to 3 Click Exit if the Install Windows message mA sancion appears 4 Restart the computer 5 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 46 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 32 for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics on page 39 for procedures on how to run Dell Diagnostics 3 Fill out the Diagnostic Checklist on page 51 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 48 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 52 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures Y NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly
9. software documentation If necessary uninstall and then reinstall the program Eg NOTE Software usually includes installation instructions in its documentation or on the CD If the computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer 35 Solving Problems If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that itruns in an environment similar to non Windows Vista operating system environments 1 Click Start e Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If a solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse press and hold the power button for atleast 8 to 10 seconds until the computer turns off and then restart your computer If you have other software problems e Back up your files immediately Use a virus scanning program to check the hard drive or CDs 36 e Save and
10. to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions KZ NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability 47 Getting Help Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 51 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect 48 Online Services You can learn about Dell products and services on the following websites e www dell com www dell com ap Asian Pacific countries only e www dell com jp Japan only e www euro dell com Europe only e www dell com la Latin American and Caribbean countries e www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Supp
11. 1 9 inches 4 6 9 cell 20 4 mm 0 8 in 4 6 cell 37 8 mm 1 5 in 9 cell Battery Width Weight Voltage Charge time approximate Computer off Basic Specifications 206 6 mm 8 13 in 4 6 cell 284 9 mm 11 2 in 9 cell 0 24 kg 0 54 Ib 4 cell 0 34 kg 0 75 Ib 6 cell 0 5 kg 1 1 Ib 9 cell 11 1 VDC 6 9 cell 14 8 VDC 4 cell 4 hours 63 Basic Specifications Battery Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions Operating time See Dell Technology Guide for more information 300 discharge charge cycles Life span approximate Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell CR 2032 battery 64 AC Adapter Input voltage Input current maximum Input frequency Output power Output current 90 W Output current 65 W Rated output voltage Dimensions 65 W E Series Height 100 240 VAC 1 5A 50 60 Hz 65 W or 90 W 5 62 A maximum at 4 second pulse 4 62 A continuous 4 34 A maximum at 4 second pulse 3 34 A continuous 19 5 1 VDC 16 mm 0 6 in Basic Specifications AC Adapter Physical Width 66 mm 2 6 in Height 25 3 mm to 38 mm 1 0 in to 1 5 in Depth 127 mm 5 0 in Width 355 6 mm 14 0 in Weight with cables 0 29 kg 0 64 Ib Depth 261 5 mm 10 30 in
12. 51 Getting Help See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell e Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 Eg NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area 92 To contact Dell for sales technical support or customer service Issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu atthe bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Getting Help 53 If you need to reinstall your operating system run a diagnostic program for your computer reinstall notebook system software or update drivers for your computer and readme files learn more about your operating
13. 90 W E Series Weight with 4 cell Height 16 mm 0 6 in battery Width 70 mm 2 8 in Configurable to lessthan 968 kg 5 91 Ib Depth 147 mm 5 8 in Relative humidity maximum Weight with cables 0 345 kg 0 76 Ib Operating 10 to 90 Temperature ranges OnEEngEnSInd Storage 5 to 95 Operating 0 to 35 C 32 to noncondensing 95 F Storage 40 to 65 C 740 to 149 F 65 Basic Specifications Physical Physical Maximum vibration using a random vibration Storage 15 2 to 10 668 m spectrum that simulates user environment 50 to 35 000 ft Operating 0 66 GRMS Airborne contaminant G2 or lower ro 1 3 GRMS level as defined by ISA S71 04 1985 Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Altitude maximum Operating 715 2 to 3048 m 50 to 10 000 ft 66 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 67 Index A AC adapter size and weight 64 65
14. See the software documentation for minimum memory requirements If necessary install additional memory See the Service Manual on the Dell Support website at support dell com e Reseatthe memory modules See the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory If you experience other memory problems e Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com e Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by your computer see Basic Specifications on page 56 e Run the Dell Diagnostics see Dell Diagnostics on page 39 e Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications Solving Problems 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the
15. System 42 Appendix 2 eee ees System Restore 42 Dell Factory Image Restore 43 Operating System Reinstallation 45 Getting Help 4 Technical Support and Customer SEIVICE D En net 48 DellConnect 48 Online ServiCeS 48 AutoTech Service 49 Product Information 50 Returning Items for Repair Under Warranty or for Credit 50 Before You Call 51 Contacting Dell 52 Finding More Information and RESOUrces 00 cece 54 Basic Specifications 56 4 Setting Up Your Studio Laptop A CAUTION Do not block push objects into This section provides information about setting up your Studio 1536 1537 laptop and connecting peripherals Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Studio laptop may cause itto overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in atthe back ofthe computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on or allow dust to accumulate in the air ve
16. TV modem or Bluetooth wireless technology connection b Chose Dial up if you will use an optional USB dial up modem or ISDN K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 13 Using Your Studio Laptop Your Studio 1536 1537 has indicators buttons and features that provide information 1 car status light Turns on when at a glance and time saving shortcuts for wireless networking is enabled common tasks Use the wireless switch located at the Device Status Lights front right side of the computer to quickly turn all wireless communication On The device status lights located on top of the and Off keyboard provide information for wireless nado Using the Wireless Switch communication To turn on the wireless switch slide it away from the front of the computer until it clicks into place P Off On 14 2 Bluetooth status light optional Turns on when a card with Bluetooth wireless technology is enabled K NOTE The card with Bluetooth wireless technology is an optional feature To turn off Bluetooth wireless right click the bluetooth icon in the notification area of your desktop and click Disable Bluetooth Radio or use the wireless switch Hard drive activity light Turns on when the compute
17. ace connector carries an uncompressed all digital signal to produce hi definition video and audio 19 Using Your Studio Laptop 20 VGA connector Connects to a monitor or projector USB 2 0 connectors Connects to USB devices such as a mouse keyboard printer external drive or MP3 player eSATA Connector Connect eSATA compatible storage devices such as external hard disk drives or optical drives Network connector If you are using a cabled network signal this port connects your computer to a network or broadband device Audio In Microphone connector Connects to a microphone or inputs signal for use with audio programs 10 Audio Out Headphone 11 connectors 2 Connects one or two pairs of headphones or sends audio to a powered speaker or sound system The audio signal is the same for both connectors SD MMC MS Pro xD 8 in 1 Media card reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards e Secure digital SD memory card e Secure Digital Input Output SDIO card e Multi Media Card MMC e Memory Stick e Memory Stick PRO e xD Picture Card type M and type H e Hi Speed SD e Hi Density SD Using Your Studio Laptop K NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unused slots from dust and other particles
18. an failure CPU fan has failed Replace the CPU fan See the Service Manual on the Dell Support website at support dell com 38 Hard disk drive failure Possible hard disk drive failure during POST see Contacting Dell on page 52 for assistance Hard disk drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 52 for assistance Keyboard failure Keyboard failure or loose cable No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on the Dell Support website at support dell com No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure see Contacting Dell on page 52 for assistance USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connectthe USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data reg
19. e used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own July 2008 P N F955H Rev A00 Contents Setting Up Your Studio Laptop 5 Display Features 27 Before Setting Up Your Computer 5 Removing and Replacing the Battery 28 Connect the AC Adapter 6 Using the Optical Disc Drive 29 Check the Wireless Switch 7 Software Features 30 Connect the Network Cable optional 8 SolvingProblems 32 Press the Power Button 9 Network Problems 32 Windows Vista Setup 10 Power Problems 33 Connect to the Internet Optional 10 Memory Problems 34 Using Your Studio Laptop 14 Lockups and Software Problems 35 Device Status Lights 14 Using Support Tools 37 Right Side Features 16 Dell Support Center 37 Left Side Features 18 System Messages 37 Computer Base and Keyboard Hardware Troubleshooter 39 xg nee ieee econ ee nenn 22 Dell Diagnostics ccccecceeees 39 Media Controls 26 Restoring Your Operating
20. er 3 The System Recovery Options window appears 4 Select a keyboard layout and click Next 44 5 To access the recovery options log on as a local user To access the command prompt type administrator inthe User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears NOTICE If you do not want to proceed with Factory Image Restore click Cancel 8 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows System Re
21. es finding more 54 restoring factory image 43 S setup before you begin 5 shipping products for return or repair 50 software features 30 software problems 35 solving problems 32 specifications 56 support email addresses 49 support sites worldwide 48 System Messages 37 system reinstall options 42 System Restore 42 T technical support 48 V ventilation ensuring 5 W warranty returns 50 Windows reinstalling 42 Index Windows Vista Program Compatibility Wizard 36 reinstalling 46 setup 10 wired network network cable connecting 8 wireless network connection 32 wireless switch 7 14 32 71 ae ue Printed in the U S A www dell com support dell com OF955HAOO Printed in Malaysia www dell com support dell com OF955HAOO Printed in China Printed on recycled paper www dell com support dell com OF955HAOO Printed in Brazil www dell com support dell com OF955HAOO Printed in Ireland www dell com support dell com OF955HAOO
22. etup Your Dell computer is preconfigured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The screens willtake you through several procedures including accepting license agreements setting preferences and setting up an Internet connection NOTICE Do not interrupt the operating system s setup process Doing so may render your computer unusable 10 Connect to the Internet Optional KZ NOTE ISPs Internet Service Providers and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP K NOTE If an external USB modem or WLAN adapter is not a part of your original order you can purchase one from the Dell website at www dell com Setting Up a Wired Internet Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions and see Setting Up Your Internet Connection on page 12 Setting Up Your Studio Laptop Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connectto your wireless router To se
23. ideo memory UMA Video type Video controller video memory Basic Specifications integrated on system board ATI Mobility Radeon HD 3450 GDDR2 256MB integrated on system board Mobile Intel GMA 4500MHD ATI Radeon HD 3200 Graphics Intel Up to 358 MB of shared memory AMD Up to 256 MB of shared memory 32 MB dedicated local frame buffer 59 Basic Specifications Video Audio LCD interface LVDS Internal speaker 2 Watt per channel into TV support HDMI 1 2 ampiitier onmis Volume controls program menus media Audio control buttons Audio type IDT 92HD73C High Ports and Connectors Audio controller Stereo conversion Internal Interface External Interface Speaker 60 Definition Audio codec 5 1 channel High Definition Audio 24 bit analog to digital and digital to analog Intel High Definition Audio microphone in connector stereo headphones speakers connector two 4 ohm speakers Audio IEEE 1394a Consumer IR Mini Card Network adapter microphone connector two stereo headphone speakers connector 4 pin serial connector optional sensor compatible with Philips RC6 receive only one Type IIIA Mini Card slots one half size Mini Card slot RJ 45 port Ports and Connectors eSATA USB Video HDMI Display Type TrueLife Dimensions Height Width one seven pin four pin eSATA USB combo connector four 4 pin USB 2 0 compliant connectors 15 ho
24. ive Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive Eg NOTE If your computer cannot display a screen image see Contacting Dell on page 52 40 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities media 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting Dell Diagnostics From the Drivers and Utilities Media 1 Insertthe Drivers and Utilities media 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately Eg NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again
25. le connector 19 pin 15 4 inch WLED WXGA TL 15 4 inch WLED WXGA TL 15 4 inch CCFL WUGA TL 207 mm 8 14 in 331 2 mm 13 03 in Basic Specifications Display Diagonal 391 2 mm 15 4 in Maximum resolution WXGA with 1280 x 800 TrueLife WXGA with 1440 x 900 at 262 K colors TrueLife WUXGA with 1600 x 1200 at 262 K colors TrueLife Refresh rate 60 Hz Operating 0 closed to 140 angle Viewing Angles Horizontal 40 WXGA with TrueLife x55 WXGA with TrueLife 55 WUXGA with TrueLife 61 Basic Specifications Display Vertical Pixel pitch WXGA with TrueLife WXGA with TrueLife WUXGA with TrueLife Controls 62 15 30 WXGA with TrueLife 45 WXGA with TrueLife 45 WUXGA with TrueLife 0 258 mm 0 2304 mm 0 1725 mm brightness can be controlled through keyboard shortcuts see Dell Technology Guide for more information Keyboard Number of keys Layout 86 U S and Canada 102 Europe 105 Japan 104 Brazil OWERTY AZERTY Kanji Camera optional Pixel Video resolution Diagonal viewing angle 2 0 megapixel 320x240 1600x1200 640x480 at 30fps 66 Touch pad X Y position 240 cpi resolution graphics table mode Size Width Height Battery Type Depth Height 73 09 mm 2 87 in sensor active area 40 09 mm 1 57 in rectangle 4 cell 6 cell 9 cell smart lithium ion 48 3 mm
26. ntrol button amp The control will flash to confirm a few seconds before ejecting the disc 29 Using Your Studio Laptop Software Features NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and internet radio stations Your optical disc drive may support multiple disc media 30 formats including CDs Blu ray discs if selected atthe time of purchase and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Customizing the Desktop You can c
27. nts Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer NOTICE Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Studio Laptop Connect the AC Adapter N CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector Check the Wireless Switch If you plan to use wireless connections make sure the wireless switch is in the On position Setting Up Your Studio Laptop Using The Wireless Switch To turn on the wireless switch slide it from the rear to the front ofthe computer until it clicks into place AD On Setting Up Your Studio Laptop Connect the Network Cable optional If you plan to use a wired network connection plug in the network cable Setting Up Your Studio Laptop Press the Power Button Setting Up Your Studio Laptop Windows Vista S
28. or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the back or bottom of your computer the Dell Support website at support dell com 55 Basic Specifications System Model Dell Studio 1536 1537 This section provides basic information that you may need when setting up updating drivers for and upgrading your computer Eg NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer 56 Processor Studio 1536 Type e AMD Sempron Processor e AMD Athlon Dual Core Processor e AMD Turion Dual Core Processor e AMD Turion Ultra Dual Core Processor L2 cache 512 KB AMD Sempron 1 MB AMD Athlon AMD Turion 2 MB AMD Turion Ultra Processor Studio 1537 Type Intel Core 2 Duo Processor Intel Pentium Dual Core Processor Intel Celeron Dual Core Processor Intel Celeron Processor L1 cache L2 cache 512 KB 1 MB Intel Pentium Intel Celeron 2 MB or 3 MB Intel Core 2 Duo 6 MB Intel Core 2 Duo 64 KB Intel 32 KB per core 256 KB AMD 128 KB per core Processor External bus frequency ExpressCard ExpressCard cont
29. ort websites e support dell com e support jp dell com Japan only e support euro dell com Europe only Dell Support e mail addresses e mobile_support us dell com support us dell com la techsupportOdell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password AutoTech Service Dell s automated support service AutoTech provides recorded answers to the questions Getting Help most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 52 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 52 for problems with your order If you have a problem with your order such as missing par
30. r open or delete any files or programs until the system restoration is complete Restoring Your Operating System 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next Dell Factory Image Restore NOTICE Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using these options Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem Y NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the 43 Restoring Your Operating System operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Factory Image Restore Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Vista Advanced Boot Options Window 2 Select Repair Your Comput
31. r connection is working and provides information on the status e Green A good connection exists between a 10 Mbps network and the computer e Orange A good connection exists between a 100 Mbps network and the computer e Yellow A good connection exists between a 1000 Mbps network and the computer e Off The computer is not detecting a physical connection to the network K NOTE The link integrity light on the network connector is only for the wired cable connection The link integrity light does not provide status for wireless connections Power Problems If the power light is off The computer is either turned off or is not receiving power e Reseat the power cable into both the power connector on the computer and the electrical outlet e f the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Solving Problems e Ensure that the electrical outlet is working by testing it with another device such as a lamp e Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turn
32. r reads or writes data A flashing light indicates hard drive activity K NOTE To avoid loss of data never turn offthe computer while the hard drive activity light is flashing Using Your Studio Laptop 15 Using Your Studio Laptop Right Side Features 16 1 IEEE 1394 connector Connects to a high speed serial multimedia devices such as digital video cameras 2 USB 2 0 connectors 2 Connects to a USB device such as a mouse keyboard printer external drive or MP3 player 3 Optical Disc Drive Plays or burns only standard size and shape 12 cm CDs and DVDs Ensure that the side with print or writing is facing upward when inserting discs For more information on using the optical disk drive see Using the Optical Disk Drive on page 29 4 AC adapter connector Connects to the AC adapter to power on the computer and charge the battery when the computer is not in use Using Your Studio Laptop 5 Battery status light Indicates the battery charging state e Off fully charged or the computer is turned off e Solid white charging e Solid amber charge is low e Blinking amber charge is critically low and you should either plug in the AC adapter or save and close your open documents and applications I 6 Power button and light Turns the power on or off when pressed The light in the button indicates the power state e Blinking white in sleep state e
33. re responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call Y NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands atthe keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Getting Help Diagnostic Checklist e Name e Date Address e Phone number e Service Tag bar code on the back or bottom of the computer e Express Service Code e Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter e Programs and versions
34. roller ExpressCard connector Cards supported ExpressCard connector size Basic Specifications Up to 1800 MHz Studio 1536 Up to 1066 MHz Studio 1537 AMD M780G Studio 1536 Intel ICH9M Studio 1537 one ExpressCard slot 54 mm ExpressCard 34 34 mm ExpressCard 54 54 mm 1 5 V and 3 3 V 26 pins 57 Basic Specifications Memory Connectors two user accessible SODIMM connectors Capacities 512 MB 1 GB and 2 GB Memory type 800 MHz SODIMM DDR2 Minimum Memory 512 MB single channel Maximum Memory 4 GB dual channel 2G x2 Eg NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com 58 Computer Information System Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus RS780M 4 SB700 Studio 1536 Intel GM PM 45 ICH9M Studio 1537 64 bits dual channel 2 64 bit buses 32 bits 2MB PCI E X16 32 bits Communications Modem type Modem controller Modem interface Network adapter Wireless External V 92 56K USB Modem Hardware Modem Universal Serial Bus USB 10 100 1000 Ethernet LAN on system board internal WLAN half size Mini Card WWAN Mini Card with Bluetooth wireless technology WWAN ExpressCard Bluetooth wireless technology WiMax Wifi Link half mini card Video Discrete Video type video controller v
35. s off and then turn it back on If the problem persists see the Dell Technology Guide on the Dell Support website at support dell com If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the pointer using the touch pad or a connected mouse or press the power button to resume normal operation If the power light is solid amber The computer has a power problem or an internal device malfunction For assistance contact Dell see Contacting Dell on page 52 33 Solving Problems If the power light is blinking amber The computer is receiving electrical power but a device might be malfunctioning or incorrectly installed You may have to remove and then reinstall the memory modules for information on removing and replacing memory modules see the Service Manual on the Dell Support website at support dell com If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables e Too many devices connected to a power strip e Multiple power strips connected to the same electrical outlet 34 Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem e
36. store on page 42 Restoring Your Operating System NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following e Dell Operating System media e Dell Drivers and Utilities media Eg NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you requested the media the Dell Drivers and Utilities media and Operating System media may not ship with your computer 45 Restoring Your Operating System Reinstalling Windows Vista K NOTE The next steps change the boot The reinstallation process can take 1 to 2 hours sequence for one time only On the next to complete After you reinstall the operating start up the computer boots according to system you must also reinstall the device the devices specified in the system setup drivers virus protection program and other program software 6 When the boot device list appears highlight 1 Save and close any open files and exit any CD DVD CD RW Drive and press lt Enter gt open programs 7 Press any key to Boot from CD ROM 2 Insert the Operating System disc Follow the instructions on the
37. system maintaining peripherals RAID Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or anew hard drive reinstall or replace a worn or defective part 54 Finding More Information and Resources See the Operating System media the Drivers and Utilities media K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support dell com K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians
38. t supports circular scrolling and zoom To change the circular scrolling and zoom settings double click the Dell Touch pad icon in the notification area of your desktop In the Scrolling tab you can enable or disable scrolling or circular scrolling choose the scroll zone width and scroll speed In the Gestures tab you can enable or disable one finger zoom zoom in and out moving the finger upward or downward or the pinch zoom zoom in and out by spreading two fingers or by bringing two fingers together Touch pad buttons Provide left and right click functions those on like a mouse 23 Using Your Studio Laptop 24 Using Your Studio Laptop 5 Analog Microphone If you do not have the optional built in camera with dual microphones this single microphone is used for conferencing and chat 6 Consumer IR Allows certain software applications to be controlled by the Dell Travel Remote an optional device that can be stored in the ExpressCard slot when not in use 7 Fingerprint reader optional Helps to keep you computer secure When you slide your finger over the reader it uses your unique fingerprint to authenticate your user identity by automating the entry of user names and passwords using DigitalPersona Personal software To activate and use Digital Persona Personal click Start Programs DigitalPersona Personal 8 Num Lock light Turns on when using the Num Lock key 25 Using Yo
39. t up your connection to a wireless router 1 Save and close any open files and exit any open programs 2 Click Start Connect To 3 Follow the instructions on the screen to complete the setup 11 Setting Up Your Studio Laptop Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Microsoft Windows desktop 3 Follow the instructions on the screen to complete the setup 12 If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section K NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later K NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the Internet window appears Setting Up Your Studio Laptop 4 Click either Broadband PPPoE or Dial up depending on how you want to connect a Choose Broadband if you will use a DSL satellite modem cable
40. ts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call 49 Getting Help For the telephone number to call for your region see Contacting Dell on page 52 Product Information If you need information about additional products available from Dell or if you would like to place an order visitthe Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 52 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box 2 For the telephone number to call for your region see Contacting Dell on page 52 3 Include a copy of the invoice and a letter describing the reason for the return 50 Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 51 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 39 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the original or equivalent packing materials You a
41. ue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard This section provides troubleshooting information for your computer If you can not solve your problem using the following guidelines see Using Support Tools on page 37 or Contacting Dell on page 52 AN CAUTION Only trained service personnel should remove the computer cover See the Service Manual on the Dell Support website at support dell com for advanced service and troubleshooting instructions 31 Solving Problems Network Problems Wireless Connections If the network connection is lost The wireless switch may be off To turn on the wireless switch slide it from the rear to the front of the computer until it clicks into place AKI GE The wireless router is offline or wireless has been disabled on the computer e Check your wireless router to ensure it Is powered on and connected to your data source cable modem or network hub e Re establish your connection to the wireless router a Save and close any open files and exit any open programs 32 b Click Start Connect To c Follow the instructions on the screen to complete the setup Wired Connections If the network connection is lost The cable is loose or damaged e Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that you
42. ularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 52 for assistance Using Support Tools Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press Enter to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 56 and run the Dell Diagnostics before you contact Dell for technical assistance 39 Using Support Tools It is recommended that you print these procedures before you begin NOTICE Dell Diagnostics works only on Dell computers I NOTE The Drivers and Utilities media is optional and may not ship with your computer See the System Setup section in the Dell Technology Guide to review your computer s configuration information and ensure that the device that you want to test displays in the system setup program and is act
43. ur Studio Laptop Media Controls To use the media controls lightly touch the symbol and then release The control symbol will shine for 2 seconds to confirm your selection then fade away Launch Dell MediaDirect eq Mute the sound aq Play the previous track or chapter mp Turn down the volume o Stop mp Turn up the volume gt m Play or pause A Eject the disc ppi Play the next track or chapter 26 Using Your Studio Laptop Display Features 3 Camera optional Built in camera for The display panel holds an optional camera and video capture conferencing and chat accompanying dual microphones Based the on selections you made when purchasing your computer your computer may not include a camera FastAccess facial recognition optional Helps to keep your Dell computer secure This advanced facial recognition software learns your face and minimizes the need for you to use login passwords For more information click Start Programs FastAccess Facial Recognition 4 Right digital array microphone optional Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording 1 Left digital array microphone optional Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording 2 Camera activity light optional Indicates when the camera is on or off Based on selections you made
44. using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have leftthe computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alte
45. ustomize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer Microsoft Windows Vista shipped with Dell computer provides three default options e Dell Recommended This power option offers full performance when you need it and saves power during periods of inactivity e Power saver This power option saves power on your computer by reducing system performance to maximize the life ofthe computer and by reducing the amount of energy consumed by your computer over its lifetime e High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Using Your Studio Laptop Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files 1 Click Start O Control Panel System and Maintenance Welcome Center Transfer files and settings 2 Click Back up files or Back up computer 3 Click Contin
46. when purchasing your computer your computer may not include a camera 5 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide 27 Using Your Studio Laptop Removing and Replacing the Battery CAUTION Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers A CAUTION Before removing the battery shut down the computer and remove external cables including the AC adapter 1 Battery 2 Battery charge health gauge 3 Battery release latch 28 To remove the battery 1 Shut down the computer and turn it over 2 Slide the battery release latch until it clicks into place 3 Slide the battery out To replace the battery slide itinto the bay until it clicks into place Using the Optical Disc Drive NOTICE Do not use non standard size or shape discs including mini CDs and mini DVDs or you will damage the drive 12 cm K NOTE Do not move the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing outwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content Using Your Studio Laptop To eject a disc from the drive gently touch the eject co
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