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Dell PowerEdge C6105 Hardware Owner's Manual

1. 1 DIMM_C2 2 DIMM_C1 3 DIMM_CO 4 DIMM_D2 5 DIMM_D1 6 DIMM_DO 7 DIMM_BO 8 DIMM_B1 9 DIMM_B2 10 DIMM_AO 11 DIMM_A1 12 DIMM_A2 Table 3 2 Memory Module Configurations Processor 0 DIMM DIMM DIMM DIMM DIMM DIMM DIMM BO Bl B2 AO Al A2 ben J Zi v v Single 2 d Rank Se 7 d Dual ae J J Rank 6 v J J J J J 8 J J VJ 12 J v v VJ v VJ Quad 4 d v e Rank Installing System Components 133 Processor 1 DIMM DIMM DIMM DIMM DIMM DIMM DIMM DO DI D2 CO Cl C2 l kk e G ES GI e 2 KEN d e pan W SE Single Ge Z z Z v Rank 4 e es ES Dual SE J J Rank 6 8 y J J y 12 J J J v v v Quad 4 J v Ge Rank E K K NOTE An empty DIMM socket is marked as For best performance all the memory modules installed must be of the same speed capacity and from the same manufacturer NOTE The Unbufferred DIMM does not support the configuration items marked as in the table above NOTE System memory working frequency is up to 1333MT s only when 1R 2R 1600MHz UDIMM RDIMM is installed see the items marked as in the table above Removing the Memory Modules A A 134 WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memo
2. Sensor Type Voltage 15h P3V3 Sensor Type Fan 6Bh 6Ch 6Dh 6Eh FCB_FAN1 FCB_FAN2 FCB_FAN3 FCB_FAN4 Sensor Type Current CAh 70h 71h 34 MB_12V_Current PSU1_OUT_Current PSU2_OUT_Current About Your System Event Threshold 01h Threshold 01h Threshold Olh Threshold Olh Event Log Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R Lower critical going low A D S R Lower non critical going low A D A 3285 D 3285 R 1b1b Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Lower critical going low A D S R Lower non critical going low A D A 7005 D 7005 R 0303 A 0000 D 0000 R 0000 A 0000 D 0000 R 0000 Sensor Sensor Name Sensor Type Processor CO0h CDU Clh CPU1 Sensor Type Critical Interrupt A5h Critical INT Sensor Type Power Supply C9h PowerUnit CBh PSUI CCh PSU2 Event Sensor Specific 6Fh Sensor Specific 6Fh Sensor Specific 6Fh Sensor Specific 6Fh Event Log 0 IERR 1 Thermal Trip A R 7 Processor Presence detected A 0083 D 0080 R 0083 0 Front Panel NMI Diagnosticlnterrupt 1 Bus Timeout 2 YO channel check NMI 3 Softwa
3. Unknown BIOS error Error code 0047 CMOS Display Type Response Error Cause Pause Pause Pause Pause Pause Halt Pause Pause Halt Halt Halt Halt Base memory size error No usable system memory Floppy controller error Floppy controller error Indicate invalid Date Time in CMOS diagnostic status byte Unrecoverable system board ailure Unrecoverable system board ailure Unrecoverable system board ailure Unrecoverable system board ailure Unrecoverable system board ailure Unrecoverable system board ailure Unspecified Recovery Method Change DIMM or board repair Change DIMM Board repair Board repair Reset Date Time Board repair Board repair Board repair Board repair Board repair Board repair Board repair About Your System 25 Error Code Error Message 0048 0049 004A 004B 005D 005E 0060 0061 0062 0063 0080 0081 0082 0083 26 Password Check Failed Unknown BIOS error Error code 0049 Unknown BIOS error Error code 004A Unknown BIOS error Error code 004B S M A R T Command Failed SMART Status BAD Backup and Replace Password Check Failed Primary Master Hard Disk Error Primary Slave Error Hard Disk Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Primary Master Drive ATAPI Incom Primary Sla
4. 1234 5 13 front panel connector for system board 4 front panel connector for system board 1 system fan board power connector 1 system fan speed control jumper PIC firmware update connector system fan board connector 2 hard drive backplane connector system fan connector 3 system fan connector 2 front panel connector 1 12 11 10 9 front panel connector for system board 2 front panel connector for system board 3 PIC firmware recovery and PS ON connector system fan board power connector 2 product ID select and power throttling disable jumper system fan board connector 1 system fan connector 4 front panel connector 2 system fan connector 1 Jumpers and Connectors 211 K NOTE Pin 9 and pin 10 of PIC firmware recovery and PS ON connector are used for firmware recovery and pin 1 8 are used for debug when pin 9 and pin 10 are shorted by jumper Power Distribution Board Connectors Figure 5 13 Power Distribution Board Connectors 1 backplane power connector 2 system fan board connector 3 main power connector for system 4 main power connector for system board 3 and 4 board 1 and 2 5 system fan board power connector 6 bridge card connector 212 Jumpers and Connectors Sensor Board Connectors Figure 5 14 Sensor Board Connectors 1 power connector 2 sensor board Jumpers and Connectors 213 Jumper Settings A CAUTION Many repairs may only be done by a certified service tech
5. CPLD JTAG connector SGPIO Connector B for system board 4 6 Figure 5 6 Back View of the Backplane Type 2 LAM unn 11111 SATA2 hard drive connectors 1 to 6 for system board 1 from right to left SGPIO connector A for system board 1 CPLD JTAG connector SGPIO connector B for system board 2 SGPIO connector B for system board 3 SGPIO connector A for system board 4 backplane power connector for power supply 2 in l d IM ER power supply connector 2 HDD connector number 1 port 1 power supply connector 1 4 3 HDD connector number 24 port 24 PClex8 connector Jumpers and Connectors 205 2 5 Hard Drive Backplane Expander Card Connectors Figure 5 7 Expander Card Connectors Synge UART connector 2 JTAG connector 4 mini SAS connector 1 port 1 4 mini SAS connector 2 port 5 8 6 mini SAS connector 3 port 9 12 SGPIO connector 8 mini SAS connector 4 port 13 16 mini SAS connector 5 port 17 20 10 mini SAS connector 6 port 21 24 system board 1 mini SAS connector 12 system board 2 mini SAS connector expander card jumper on ow i 13 system board 4 mini SAS connector 206 Jumpers and Connectors Middle Plane Connectors Figure 5 8 Middle Plane Connectors 1 middle plane connector 1 2 middle plane connector 2 3 middle plane power connector for 4 middle plane power connector for system board 1 and 2
6. Figure 3 50 Removing and Installing the 2 5 inch Hard Drive Backplane 1 hard drive cage 2 screw 10 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 50 Disconnect all the cables from the backplane See Figure 5 6 for 2 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Installing System Components 167 Disconnect all the cables from the expander card See Figure 5 7 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the fan controller board See Figure 5 12 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 51 Figure 3 51 Removing and Installing the Hard Drive Cage 1 hard drive cage 2 front panel assembly 2 168 Installing System Components 10 Remove the screws that secure the backplane to the hard drive cage See Figure 3 52 11 Remove the backplan
7. D S R A 0280 D 3280 R 1818 Sensor Sensor Name Sensor Type Temperature 45h CPU1_Temp 4Ch PO_DIMM_TEMP 4Dh P1_DIMM_TEMP 42h Outlet _TEMP 54h Chassis_Ambient Event Threshold 01h Threshold 01h Threshold 01h Threshold 01h Event Log Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R A 0280 D 3280 R 1818 Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R A 0280 D 3280 R 1818 A 0000 D 0000 R 0000 Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R A 0280 D 3280 R 1818 About Your System 31 Sensor Sensor Name Sensor Type Temperature 58h CPU0_PROC_HOT 59h CPU1_PROC_HOT Sensor Type Watchdog D5h Watchdog Sensor Type Event Logging Doh EventLog Sensor Type Button Switch D4h Power_Button Sensor Type System Event Dih System Event Sensor Type Voltage 10h CDU Moore llh CPU1_Vcore 32 About Your System Event Digital Discrete 03h Sensor Specif
8. See Removing a Hard Drive Carrier on page 85 A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Open the system See Opening the System on page 142 4 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 inch hard drives and Figure 5 6 for 2 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Disconnect front panel cables from the fan controller board See Figure 5 12 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 6 Remove the screws that secure the hard drive cage to the chassis See Figure 3 47 7 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 48 8 Remove the hard drive cage from the chassis See Figure 3 48 9 Remove the screws that secure the front panel assembly to the hard drive cage See Figure 3 54 10 Remove the front panel assembly from the hard drive cage See Figure 3 54 172 Install
9. and restart the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting Your System 195 10 Turn off the system and attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 92 Ensure that the controller card is firmly seated into the system board connector See Installing the Expansion Card on page 101 If you have a battery cached SAS RAID controller ensure that the RAID battery is properly connected and if applicable the memory module on the RAID card is properly seated Ensure that the cables are firmly connected to the storage controller and the SAS backplane board Install the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to its electrical outlet and turn on the system and attached peripherals If the problem persists see Getting Help on page 215 196 Troubleshooting Your System Troubleshooting Expansion Cards K A NOTE When troubleshooting an expansion card see the documentation for your
10. operating system and the expansion card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 92 Ensure that each expansion card is firmly seated in its connector See Installing the Expansion Card on page 101 Install the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved see Getting Help on page 215 Troubleshooting Your System 197 Troubleshooting Processors A 10 11 198 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that ca
11. see LSI 9260 8i RAID Battery Optional on page 107 Removing the LSI 9260 8i Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Disconnect the two SAS SGPIO cables connecting to the LSI 9260 81 card assembly 3 Remove the four screws that secure the LSI 9260 8i card assembly See Figure 3 11 4 Lift the LSI 9260 81 card assembly out of the system board assembly See Figure 3 11 102 Installing System Components Figure 3 11 Removing the LSI 9260 8i Card Assembly 1 screw 4 2 LSI 9260 8i card assembly 3 system board assembly Remove the screw securing the LSI 9260 81 card 6 Grasp the LSI 9260 8i card by its edges and carefully remove it from the expansion card connector 7 Ifyou are removing the card permanently install an expansion card slot cover over the empty expansion slot opening and close the expansion card latch K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system
12. 3 49 Removing and Installing the Backplane From the Hard Drive Cage 1 3 hard drive cage 2 backplane screw 10 Installing the Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Install the backplane into the hard drive cage See Figure 3 49 Replace the screws that secure the backplane to the hard drive cage See Figure 3 49 Replace the hard drive cage into the chassis See Figure 3 48 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 48 Installing System Components 165 10 Connect all the cables to the backplane See Figure 5 3 for 3 5 inch hard drives and Figure 5 5 for 2 5 inch hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 5 12 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 47 Close the system see Closing the System on page 143 Repl
13. 4898 USB PORT 6 Rear Enable USB port 6 UP 4899 USB PORT Disable USB port 10 10 Internal 48A0 Non Coherent HT Set HT Link speed 800MHz Link Speed 48Al Non Coherent HT Set HT Link speed 1000MHz Link Speed 48A2 Non Coherent HT Set HT Link speed 1200MHz Link Speed 48A3 Non Coherent HT Set HT Link speed 1600MHz Link Speed 48A4 Non Coherent HT Set HT Link speed 2000MHz Link Speed 74 Using the System Setup Program Token Setup option Description 48A5 Non Coherent HT Set HT Link speed 2600MHz Link Speed 48A6 Non Coherent HT Set HT Link 8 bit width Link Width 48A7 Non Coherent HT Set HT Link 16 bit width Link Width 48B0 Event logging Disable BIOS to record SR56x0 amp MC4 Event Log 48Bl Event logging Enable BIOS to record SR56x0 amp MC4 Event Log 48B2 NMI on Error Disable BIOS to generate NMI when uncorrectable error occurs 48B3 NMI on Error Enable BIOS to generate NMI when uncorrectable error occurs 48B4 Power Management Set PowerManagement to MaxPerformance Mode 48B5 Power Management Set PowerManagement to OS control Mode 48B6 Power Management Set PowerManagement to APML Mode 48B7 IOMMU Disabled IOMMU 48B8 IOMMU Enabled IOMMU 48B9 DRAM Prefetcher Prevents DRAM references from triggering DRAM prefetch requests 48BA DRAM Prefetcher Turns on the DRAM prefetch unit in the Northbridge 48BB Hardware Disabled Hardware
14. Components n ss sssssn1ssss111ssssrrenesrrenessrrenenes 82 Safety Instructions cccssssssssssssssssesssssssessessessssssseseesesssessessesessesatsesseeaes 82 Recommended Tools sssssscssssssssssssesesseseecsesesssesseseeseeseeenesnssesatesesaneeeeaees 82 Inside the E 83 Hard UU 84 4 Contents Removing a Hard Drive Blank 84 Installing a Hard Drive Blank 85 Removing a Hard Drive Carter 85 Installing a Hard Drive Cartier 86 Removing a Hard Drive From a Hard Drive Carter 87 Installing a Hard Drive into a Hard Drive Carter 88 Powel Stip pli es ee ee eier 89 Recommended Configuraton 90 Full Confguratien see ENEE 90 Removing a Power Supp 90 Installing a Power Supply ENEE 91 System Board Assembly ccsssscsssssssssssssssssssssssssesessessesesssssessesesacsseseesees 92 Removing a System Board Assembly EE 92 Installing a System Board Assembly EE 93 Heat Sinks asiy araea a A E ES Ea 94 Removing the Heat Sink EE 94 Installing the Heat Sink EEN 95 RU 96 REMOVING a PrOCESSOF i test tineia aiita 96 Installing a ProGe SSOF s sinnon rieien 97 Expansion Card Assembly and Expansion Card seen 99 Removing the Expansion Card 99 Installing the Expansion Card 101 EK TE Or E 102 Removing the LSI 9260 81 Card ENEE 102 Contents 5 6 Installing the LSI 9260 81 Card ENEE 104 Cable Routing for LSI 9260 8 Card ENEE 106 LSI 9260 81 RAID Battery Dptionall eer 107 Removing the LSI 9260 81 RAID Raten
15. EE 107 Installing the LSI 9260 81 RAID Battery EE 108 Removing the LSI 9260 81 RAID Battery Carter 109 Installing the LSI 9260 81 RAID Battery Carriere 110 TE Kr WE 110 Removing the LSI 9265 81 Card ENEE 110 Installing the LSI 9265 81 Card ENEE 113 Cable Routing for LSI 9265 8 Card ENEE 114 LSI 9265 81 RAID Battery Optional 115 Removing the LSI 9265 81 RAID Battery Assembly ssssss11111sssssn111 115 Installing the LSI 9265 8i RAID Battery Assembly sssssss1111srsssnenn 116 Removing the LSI 9265 81 RAID Raten EE 117 Installing the LSI 9265 81 RAID Battery EE 118 Expansion Card Connectoar seen 119 Removing the Expansion Card Connector 119 Installing the Expansion Card Connector 120 Optional Daughter Cards eer 121 Removing the SAS Daughter Card EEN 121 Installing the SAS Daughter Card ENEE 122 Cable Routing for SAS Daughter Card 123 Removing the NIC Daughter Card ENEE 124 Installing the NIC Daughter Card ENEE 126 Contents Removing the Mellanox Card ENEE 127 Installing the Mellanox Card 130 System Memory Eeer ee 131 Supported DIMM Configuration E 131 Removing the Memory Modules EN 133 Installing the Memory Modules EN 134 Interposer Extenders see 136 Removing the Interposer Evtender AN 136 Installing the Interposer Extender AN 137 System Battery Ee 138 Replacing the System Batter 138 System Board stuet 140 Removing a System Board NENNEN 140 Installing a System Board NENNEN 141 Opening and Closing the
16. Enabled Linux Text Mode Disabled lt Select Screen T 1 Select Item Change Option Fl General Help F10 Save and Exit ESC Exit v02 69 copyright 1985 2010 American Megatrends Inc Option Description Remote Access Enables or disables remote access support Enabled default Serial Port Number Selects serial port for console redirection COM2 default Serial Port Mode Selects serial port settings 115200 8 n 1 default Flow Control Selects flow control for console redirection None default Redirection After BIOS Disabled turn offs the redirection after POST POST Always Redirection is always active Some Oss may Always default not work if set to Always 62 Using the System Setup Program Option Description Terminal Type Selects the target terminal type ANSI default VT UTF8 Combo Key Enables or disables VI UTF8 combination key support Support for ANSI VT100 terminals Enabled default Linux Text Mode Enable to support Linux Text Mode Disabled default View BMC System Event Log Select this item to view the following submenu BIOS SETUP UTILITY SEL Entry Number V02 69 Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 63 Security Menu This page enables you to set the security parameters Scroll to this item and press Enter to view the following screen Main Advanced Security Settings User Access Leve
17. K NOTE To remove the second power distribution board that is below the first power distribution board remove the power distribution board connector and angle the board before lifting Figure 3 38 Removing and Installing a Power Distribution Board 1 1st power distribution board 2 screw 4 3 power distribution board connector 4 screw 4 2nd power distribution board Installing System Components 149 Installing a Power Distribution Board A 150 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If removed you must replace the second power distribution board at the bottom and the power distribution board connector before replacing the first power distribution board at the top If removed first place the second power distribution board in the system See Figure 3 38 Otherwise skip to step 5 K NOTE To install the second power distribution board that is below the first power distribution board angle the board during installation Replace the screws securing the second power distribution board to the system See Figure 3 38 Replace the power distribution board c
18. Link of port 2 LOs and L1 entry enabled 5005 PCI E Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port 2 LOs entry downstream enabled 5006 PCI E Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port 2 LOs entry downstream and L1 enabled 76 Using the System Setup Program Token Setup option Description 5021 Onboard Lan Controls the level of ASPM supported on the PCI ASPM Express Link of port 4 All entry disabled 5022 Onboard Lan Controls the level of ASPM supported on the given ASPM PCI Express Link of port 4 LOs entry enabled 5023 Onboard Lan Controls the level of ASPM supported on the given ASPM PCI Express Link of port 4 L1 entry enabled 5024 Onboard Lan Controls the level of ASPM supported on the given ASPM PCI Express Link of port 4 LOs and L1 entry enabled 5025 Onboard Lan Controls the level of ASPM supported on the given ASPM PCI Express Link of port 4 LOs entry downstream enabled 5026 Onboard Lan Controls the level of ASPM supported on the given ASPM PCI Express Link of port 4 LOs entry downstream and L1 enabled 5091 Nezzing Slot Controls the level of ASPM supported on the PCI ASPM Express Link of port 11 All entry disabled 5092 lezzing Slot Controls the level of ASPM supported on the given ASPM PCI Express Link of port 11 LOs entry enabled 5093 lezzing
19. Megatrends Inc 48 Using the System Setup Program Option Description CS Sparing Enable Reserve a spare memory rank in each channel Disabled default Memory Remap 3GB 4GB Enable remap system memory space 3GB 4GB Disabled default DRAM Timing Config Controls the DRAM frequency Memory Clock Speed Memory clock setting items 800 1066 1333 may not show all it will base on memory configuration to display valid selections This setting can only be seen when DRAM Timing Config is selected to Manual Memory voltage operation Auto default Enable this option for low voltage memory module only This setting can only be seen when LV DIMMs are used Using the System Setup Program 49 SATA Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Advanced SATA Configuration Disable Enable onboard SATA Controller Bus0 Dev17 Fun0 OnChip SATA Type Native IDE gt SATA Porti Hard Disk gt SATA Port2 Not Detected gt SATA Port3 Not Detected gt SATA Port4 Not Detected gt SATA Port5 Not Detected gt SATA Port6 Not Detected Power Saving Features Disabled Select Screen Sata AHCI Ports Auto Clk Ctrl Enabled Select Item Sata IDE Ports Auto Clk Ctrl Enabled CH ge Option SATA Smbus Interface Disabled General Help Save and Exit Exit v02 69 Copyright 1985 2010 American Megatrends I
20. Prefetcher Prefetcher 48BC Hardware Enabled Hardware Prefetcher Prefetcher 48BD HW Prefetch Prevents hardware prefetcher from considering Training on SW software prefetches when detecting strides for prefetch 48BE HW Prefetch Hardware prefetcher considers software prefetches Training on SW when detecting strides for prefetch requests Using the System Setup Program 75 Token Setup option Description 4900 USB PORT Enable USB port 10 10 Internal 48BF Memory Disable remap system memory space 3GB 4GB Remap 3GB 4GB 48C0 Memory Enable remap system memory space 3GB 4GB Remap 3GB 4GB 48Cl OnChip SATA Type Onboard SATA controller s is set to MS_AHCI mode 48C2 DRAM Timing Auto to configure DRAM Timing Config 48C3 DRAM Timing Manual to configure DRAM Timing Config 48C4 Memory Clock Configure DRAM clock in 800MHz Speed 48C5 Memory Clock Configure DRAM clock in 1066MHz Speed 48C6 Memory Clock Configure DRAM clock in 1333MHz Speed 5001 PCI E Slot ASPM Controls the level of ASPM supported on the PCI Express Link of port 2 All entry disabled 5002 PCI E Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port 2 LOs entry enabled 5003 PCI E Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port 2 L1 entry enabled 5004 PCI E Slot ASPM Controls the level of ASPM supported on the given PCI Express
21. Response section in the following table is divided into 3 types 1 Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit 2 Pause The message is displayed on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting 3 Halt The message is displayed on the screen an error is logged to the SEL and the system cannot boot unless the error is resolved The user needs to replace the faulty part and restart the system Error Code Error Message Response Error Cause Recovery Method 0000 Timer Error Pause Timer8254 failed Board repair 0003 CMOS Battery Low Pause CMOS battery low Change battery 0004 CMOS Settings Wrong Diagnostic status Load CMOS Pause byte shown an error default setting 0005 CMOS Checksum Bad Pause CMOS checksum Load CMOS incorrect or BIOS default setting update 24 About Your System Error Code Error Message 000B 000C 000E 000F 0012 0040 0041 0042 0044 0045 0046 0047 CMOS Memory Size Wrong RAM Read Write Test Failed Floppy A Driver Error Floppy B Driver Error CMOS Date Time Not Set Refresh Timer Test Failed Display Memory Test Failed Wrong DMA Controller Error DMA 1 Error DMaA 2 Error
22. Slot Controls the level of ASPM supported on the given ASPM PCI Express Link of port 11 L1 entry enabled 5094 lezzing Slot Controls the level of ASPM supported on the given ASPM PCI Express Link of port 11 LOs and L1 entry enabled 5095 lezzing Slot Controls the level of ASPM supported on the given ASPM PCI Express Link of port 11 LOs entry downstream enabled 5096 Mezzing Slot Controls the level of ASPM supported on the given ASPM PCI Express Link of port 11 LOs entry downstream and L1 enabled 512 Prob filter Mode Set Probe filter mode to Auto 5122 Prob filter Mode Set Probe filter mode to disable Using the System Setup Program 77 Token Setup option Description 5123 VT UTF8 Combo Disable VI UTF8 Combination Key Support for Key Support ANSI VT100 terminals 5124 VT UTF8 Combo Enable VI UTF8 Combination Key Support for Key Support ANSI VT100 terminals 5125 CS Sparing Enable Not reserve a spare memory rank in each channel 5126 CS Sparing Enable Reserve a spare memory rank in each channel The IPMI command table IPMI command Setup option Description ipmitool raw 0x34 0x78 1 PSU Power Capping The setting controls PSU Power its lt LSB watt gt lt MSB range limited in 15072000W The watt gt value will send to BMC by IPMI command and BMC will control PSU power This setting only can be seen when Power Management be selected to APML mode and the
23. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing System Components 103 Figure 3 12 Removing the LSI 9260 8i Card 1 expansion card slot cover 2 screw 3 LSI 9260 8i card 4 expansion card connector 8 Remove the BBU interposer card by unscrewing the three screws 9 Lift the BBU interposer card away from the LSI9260 8i card 10 Disconnect the RAID battery cable from the BBU interposer card Installing the LSI 9260 8i Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board 104 Installing System Components 10 1 12 Unpack the LSI 9260 81 card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See Removing a System Board Assembly on page 92 Connect the RAID battery cable to the BBU interposer card See Figure 3 13 Attach the BBU int
24. about the configuration utility b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive See Removing a Hard Drive From a Hard Drive Carrier on page 87 194 Troubleshooting Your System d Exit the configuration utility and allow the system to boot to the operating system 2 Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information 3 Restart the system enter the System Setup program and verify that the controller is enabled and the drives appear in the System Setup program See Using the System Setup Program on page 37 If the problem persists see Getting Help on page 215 Troubleshooting a Storage Controller K NOTE When troubleshooting a SAS RAID controller also see the documentation for your operating system and the controller 1 Enter the System Setup program and ensure that the SAS controller is enabled See Using the System Setup Program on page 37 2 Restart the system and press the applicable key sequence to enter the configuration utility program e lt Ctrl gt lt C gt for a SAS 2008 daughter card e lt Ctrl gt lt H gt for a LSI 9260 81 card or a LSI 9265 81 card See the controller s documentation for information about configuration settings 3 Check the configuration settings make any necessary corrections
25. are not multiprocessing capable CMOS cleared by jumper Password cleared by jumper Warning USB Host Controller not found at the specified address Error USB device failed to initialize Warning Unsupported UBS device found and About Your System Response Error Cause Pause Warning Pause Pause Pause Pause Pause Pause halt Pause Pause Warning Warning Warning DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad Unknown CPU CMOS clear by jumper Password clear by jumper USB Host controller bad USB init fail Detected an unsupported USB Recovery Method Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM Install correct CPU No action No action No action Check the USB device connected Check the USB device Error Code Error Message 8104 8105 8400 8601 8701 8702 disabled Warning Port 60h 64h emulation is not supported by this USB Host Controller Warning Warning EHCI controller Pause disabled It requires 64bit data support in the BIOS Warning Insufficient memory Remote access is disabled Error BMC Not Responding Warning Pause Insufficient Runtime space Pause for MPS data System may operate in PIC or Non MPS mode No enough APIC ID in range 0 0Fh can be assigned to IO APICs Re a
26. could cause the system to halt at startup without any video output See System Memory on page 131 For all other startup issues note any system messages that appear onscreen See Using the System Setup Program on page 37 for more information Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices See Figure 1 1 Figure 1 3 and Figure 1 6 for the front and back panel connectors on your system Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard and or mouse For other USB devices go to step 5 1 Disconnect the keyboard and mouse cables from the system briefly and reconnect them 184 Troubleshooting Your System If the problem is resolved restart the system enter the System Setup program and check if the nonfunctioning USB ports are enabled Replace the keyboard mouse with another working keyboard mouse If the problem is resolved replace the faulty keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Restart the system and if your keyboa
27. for 2 5 inch hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect all the cables to the expander card See Figure 5 7 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 3 41 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 50 Close the system see Closing the System on page 143 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 88 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Front Panels Removing the Front Panel A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components 171 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove all the hard drives
28. in your system are of an unknown revision Please contact your BIOS vendor for appropriate updates Node s no valid DIMM configuration detected DIMM s checksum error detected DIMM module type buffer mismatch DIMM CL T mismatch DIMM organization mismatch 128 bit SPD missing Tre or Trfc info Response Error Cause Pause Halt Pause Halt Pause Pause Pause Pause Pause Pause Pause CPU mix installed is not supported CPU mix installed is not supported Unknown CPU CPU mix installed is not supported Unknown CPU DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad DIMM bad Recovery Method Install same model CPU Install same model CPU Install correct CPU Install same model CPU Install correct CPU Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM Change DIMM About Your System 27 Error Code Error Message 4106 4107 4108 4109 410A 410B 410C 410D 4160 5120 5121 8101 8102 8103 28 SPD missing byte 23 or 25 Bank interleave requested but not enabled Dram ECC requested but not enabled Online spare requested but not enabled DIMM s Running in Minimum Mode No DOS Receiver Enable pass window found DOS Revr En pass window CHA to CHB too large DOS Revr En pass window too small far right of dynamic range The processor s installed in your system
29. off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 142 Disassemble components from the system See Installing System Components on page 82 e Hard drives e SAS backplane Troubleshooting Your System 187 NID vi E e Expansion card e Power supplies e Hans e Processors and heat sinks e Memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 Close the system See Closing the System on page 143 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the system does not start properly see Getting Help on page 215 If the system starts properly shut down the system and reinstall the expansion card that you removed See Installing the Expansion Card on page 101 If the system fails to start see Getting Help on page 215 Troubleshooting a Damaged System A 188 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconne
30. on support dell com manuals and read the updates first because they often supersede information in other documents 36 About Your System Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS which is stored in Flash memory The Flash memory supports the Plug and Play specification and contains a System Setup program the Power On Self Test POST routine and the PCI auto configuration utility This system board supports system BIOS shadowing enabling the BIOS to execute from 64 bit onboard write protected DRAM This Setup utility should be executed under the following conditions e When changing the system configuration configure items such as Hard drives diskette drives and peripherals Password protection from unauthorized use Power management features e When a configuration error is detected by the system and you are prompted to make changes to the Setup utility e When redefining the communication ports to prevent any conflicts e When changing the password or making other changes to the security setup K NOTE Only items in brackets can be modified Items that are not in brackets are display only Using the System Setup Program 37 System Setup Options at Boot lt F2 gt Initiate Setup during POST lt F9 gt Load optimal e g CMOS defaults lt F10 gt Save Settings and exit in BIOS Setup Console Redirection The console redirection allows a remote us
31. only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product The function of jumpers installed on 3 5 backplane and 2 5 backplane is the same Following is an example using the jumpers installed on 3 5 backplane Figure 5 16 Jumper Installed on Backplane E e a CS Disable Enable a e p c c gt c gt 2 a o o o 2 Pai Aloj ojfoja 1 d i i 2 m S LI ABCD ABCD Table 5 2 Jumpers Installed on Backplane Jumper Function Off On A HDD Type Select Disable Enable B SAS Code Select Disable Enable C MFG Test Disable Enable D LED Control Disable Enable Jumpers and Connectors 215 K NOTE The in the table of backplane jumper describes the default status and the default state is not active state When connecting the 1CH SAS daughter card insert the jumper cover onto the hard drive type select jumper For onboard SATA2 connectors do not insert the jumper cover onto the hard drive type select jumper Backplane Expander Card Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repai
32. replace them in the same locations 3 Open the system See Opening the System on page 142 4 Remove the screws that secure the hard drive cage to the chassis See Figure 3 47 162 Installing System Components Figure 3 47 Removing and Installing the Backplane 1 hard drive cage 2 screw 10 5 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 48 6 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 inch hard drives and Figure 5 5 for 2 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 7 Disconnect front panel cables from the fan controller board See Figure 5 12 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Installing System Components 163 8 Remove the hard drive cage from the chassis See Figure 3 48 See Figure 3 48 Figure 3 48 Removing and Installing the Hard Drive Cage 1 hard drive cage 2 front panel assembly 2 9 Remove the screws that secure the backplane to the hard drive cage See Figure 3 49 10 Remove the backplane from the hard drive cage See Figure 3 49 164 Installing System Components Figure
33. service tag of the product ePPID Displays the eppid of the product Processor Option Description Name Displays the processor name Speed Displays the maximum speed of the processor Count Displays the physical processor count 42 Using the System Setup Program System Memory Option Description Size Displays the total system memory size installed on the system board System Date Displays the current date System Time Displays the current time Advanced Menu This option displays a table of items that defines advanced information about your system A CAUTION Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally BIOS SETUP UTILITY Main Advanced Boot Server Security Exit Advanced Settings Configure CPU WARNING Setting wrong values in below sections may cause system to malfunction gt Memory Configuration gt IDE Configuration gt Hyper Transport Configuration gt PCI Configuration gt USB Configuration gt Select Screen TL Select Item Enter Go to Sub Screen Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 20
34. service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place the fan controller board into the chassis and slide it into place See Figure 3 40 Installing System Components 153 2 Replace the screw to secure the fan controller board to the chassis See Figure 3 40 3 Connect all the cables to the fan controller board See Figure 3 41 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 4 Replace the power distribution boards See Installing a Power Distribution Board on page 149 Close the system See Closing the System on page 143 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Fan Control Board Figure 3 41 Cable Routing Fan Control Board 154 Installing System Components Item Cable From Fan Control Board To D System fan cables System fan connectors J12 J19 J11 J16 System fans e Front panel cables Front panel connectors J31 J32 Front panels Front panel to system board cables Front panel connectors for system
35. system board at location 4 in the chassis ipmitool raw Dec 1 1 3 IP Address Uses this option to input BMC lt IP Address gt LAN port IP address ipmitool raw Dec 1 1 6 Subnet Mask Uses this option to input BMC lt Subnet Mask gt LAN port subnet mask address ipmitool raw Dec 1 1 12 GateWay Address Uses this option to input BMC lt IP Address gt LAN port Gateway address 78 Using the System Setup Program IPMI command Setup option Description ipmitool raw 0x30 1 Return ID ipmitool raw 0x30 3 ID 0x11 0x2 0001 lt Delay Mode gt Power Staggering AC Recovery Configures power recovery behavior This item only can be seen when Remote on AC Power Loss be selected in Power On or Last State This parameter is only effective if the Power Policy is not set to always off 0x00 Immediate Power On No Delay Default 0x01 Auto Random the auto generated delay time must be in the range of Minimum Power On Delay and Maximum Power On Delay 0x02 User Defined the user defined delay time must be in the range of Minimum Power On Delay and Maximum Power On Delay ipmitool raw 0x30 1 Return ID ipmitool raw 0x30 3 ID 0x11 0x4 0001 lt LSB timer gt lt MSB timer gt Minimum Power On Delay Configures time for power on delay the setting range of delay time is 0 255sec ipmitool raw 0x30 1 Return ID ipmitool raw 0x30 3 ID 0x11 0x5 0001 lt LSB timer gt lt MSB
36. system board 3 and 4 5 front panel connector for system 6 front panel connector for system boards 3 and 4 board 1 and 2 7 mini SAS connector for system 8 mini SAS connector for system boards 3 and 4 hard drive 1 2 3 and board 3 and 4 hard drive 5 and 6 4 9 mini SAS connector for system 10 mini SAS connector for system boards 1 and 2 hard drive 1 2 3 and boards 1 and 2 hard drive 5 and 6 4 11 middle plane Jumpers and Connectors 207 Interposer Extender Connectors Figure 5 9 Interposer Extender Connectors 12345 6 7 8 9 10 11 front panel connector 2 onboard SATA2 connector 1 onboard SATA2 connector 2 4 onboard SATA2 connector 3 onboard SATA2 connector 4 6 onboard SATA2 connector 5 onboard SATA2 connector 6 8 SGPIO connector A SGPIO connector B 10 2x4 pin power connector on ow 2x5 pin power connector 208 Jumpers and Connectors SAS Daughter Card Connectors Figure 5 10 SAS Daughter Card Connectors 3 1 mini SAS connector 2 daughter card connector 3 daughter card 4 SAS port 4 5 SAS port 5 6 SGPIO connector B Jumpers and Connectors 209 NIC Daughter Card Connectors Figure 5 11 NIC Daughter Card Connectors 1 daughter card 2 daughter card connector 3 NIC connector 4 4 NIC connector 3 5 NIC connector 2 6 NIC connector 1 210 Jumpers and Connectors Fan Controller Board Connectors Figure 5 12 Fan Controller Board Connectors
37. timer gt Maximum Power On Delay Configures time for power on delay the setting range of delay time is 0 255sec ipmitool raw 0x30 1 Return ID ipmitool raw 0x30 3 ID 0x11 0x3 0001 lt LSB timer gt lt MSB timer gt Power On Delay Configures time for power on delay the setting range of delay time is 0 255sec Using the System Setup Program 79 IPMI command Setup option Description ipmitool raw 0x0a 0x42 Clear BMC System Clears all events in the BMC Return ID1 ID2 Event Log Event Log ipmitool raw 0x0a 0x47 ID1 ID2 0x43 0x4C 0x52 OxAA The Power Management Settings SETUP Menu Performance Power Optimized Settings Settings Option D4 Option D4 Token Token CPU L3 Power Enabled 4888 Disabled 4887 Configuration Control DRAM Enabled 48BA Disabled 48B9 Prefetcher Hardware Enabled 48BC Disabled 48BB Prefetcher HW Prefetch Enabled 48BE Disabled 48BD Training on SW CPU Power Max 48B4 OS 48B5 Configuration Management Performance Control 4864 gt Power P State 4 Management SATA Power Saving Disabled 4891 Enabled 4892 Configuration Features SATA AHCI Disabled 4871 Enabled 4872 Ports Auto Clk Ctrl SATA IDE Ports Disabled 4873 Enabled 4874 Auto Clk Ctrl 80 Using the System Setup Program SETUP Menu Performance Power Optimized Settings Settings Option D4 Option D4 T
38. to the interposer extender tray See Figure 3 32 Lift the interposer extender out of the interposer extender tray See Figure 3 32 Installing System Components 137 Figure 3 32 Removing and Installing the Interposer Extender SS gt 1 screw 5 2 interposer extender tray 3 interposer extender Installing the Interposer Extender A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the interposer extender into the interposer extender tray 2 Replace the five screws that secure the interposer extender to the interposer extender tray 3 Connect all the cables to the interposer extender See Figure 5 9 Replace the system board assembly See Installing a System Board Assembly on page 93 138 Installing System Components System Battery Replacing the System Battery AN WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information A CAUTION Many repairs may only be done by a certified service techni
39. you work inside the system Or discharge any static electricity by touching the bare metal chassis of system case or the bare metal body of any other grounded appliance e Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress the circuit board e Leave all components inside the static proof packaging until you are ready to use the component for the installation Recommended Tools e 1 Phillips screwdriver e 2 Phillips screwdriver 82 Installing System Components Inside the System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION This system must be operated with the system cover installed to ensure proper cooling K NOTE The illustration in this section shows a system with 3 5 inch hard drives Figure 3 1 Inside the System 1 system board assembly 4 2 power supply 2 3 power distribution board 2 4 cooling fan 4 5 hard drive bay 6 hard drive 12 Installing System Components 83 Hard Drives The installation and removal procedures for the 3 5 inch hard dr
40. 10 American Megatrends Inc Using the System Setup Program 43 CPU Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Advanced CPU Configuration GART Error Report Disabled Secure Virtual Machine Mode Enabled IOMMU Disabled SR IOV Disabled ACPI SRAT Table Enabled L3 Power Control Enabled Prob filter Mode Auto DRAM Prefetcher Enabled Hardware Prefetcher Enabled HW Prefetch Training on SW Enabled CPB Mode Auto C1E support Enable TDP Control Auto Node TDP Limit Enabled APML SW TDP Limit Enabled Configure Power Management lt Select Screen TL Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit spyright 1985 2010 American Megatrends Inc 44 Using the System Setup Program Option Description Module Version Displays the current processor module version Socket Count Displays the processor socket count Node Count Displays the node count Core Count Displays the processor core count Revision Displays the processor version Cache L1 Displays the size of CPU L1 Cache L2 Displays the size of CPU L2 Cache L3 Displays the size of CPU L3 Speed Displays the frequency of CPU Able to change Freq Displays the capable of frequency change uCode Patch Level Displays the ucode patch level Power Management Configures P
41. 264 VAC for 1400W Solid yellow Power supply is at fault condition UVP OVP OCP SCP OTP Fan Fault Off Power supply is off or AC input voltage is out of normal operating range 90 VAC 264 VAC for 470W 750W 1100W 180 VAC 264 VAC for 1400W BMC Heart Beat LED The system board provides BMC heart beat LED D5 for BMC debugs When the system AC power is on the BMC heart beat LED lights green When the BMC firmware is ready the BMC heart beat LED blinks Figure 1 12 BMC Heart Beat LED 1 BMC heart beat LED 2 system board About Your System 23 Post Error Code Collecting System Event Log SEL for Investigation Whenever possible the BIOS displays the current boot progress codes on the video screen Progress codes are 32 bit quantities plus optional data The 32 bit numbers include class subclass and operation information The class and subclass fields point to the type of hardware that is being initialized The operation field represents the specific initialization activity Based on the data bit availability to display progress codes a progress code can be customized to fit the data width The higher the data bit the higher the granularity of information that can be sent on the progress port The progress codes may be reported by the system BIOS or option ROMs The
42. AID battery carrier screw 3 4 RAID battery connector Installing the LSI 9265 81 RAID Battery 1 Attach the LSI 9265 81 RAID battery onto the LSI 9265 81 RAID battery carrier See Figure 3 20 Replace the screws securing the LSI 9265 81 RAID battery to the LSI 9265 81 RAID battery carrier See Figure 3 20 Install the LSI 9265 81 RAID battery See Installing the LSI 9265 81 RAID Battery on page 116 Reconnect the cable connecting to the LSI 9265 8 card Install the system board assembly See Installing a System Board Assembly on page 93 Installing System Components 119 Expansion Card Connector Removing the Expansion Card Connector A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Remove the expansion card See Removing the Expansion Card on page 99 3 Remove the two screws securing the expansion card connector to the expansion card bracket See Figure 3 21 4 Pull the expansion card connector away from the expansion card racket See Figure 3 21 120 Installing System C
43. Controller HDD Type Function SN LED matus LED Amb LSI 2008 SAS Slot Empty Off Off Off SATA2 Drive On Off On Off Line Blinking when active Drive Off On 250 ms Off Identify Blinking when Blinking Preparing for active 2Hz removal Off 250 ms Drive Rebuild Off On 400 ms Off Blinking when Blinking active 2Hz Off 100 ms Drive Fail Off Off On 125 ms Blinking when active Blinking 4Hz Off 125 ms About Your System 17 Back Panel Features and Indicators Figure 1 6 Back Panel Four System Boards Item Indicator Button Icon Description Or Connector l Power supply 2 470 W 750 W 1100 W 1400 W 2 Power supply 1 470 W 750 W 1100 W 1400 W 3 USB ports 2 oss Connect USB devices to the system The ports are USB 2 0 compliant 4 System identification Both the systems management indicator software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system and system board Lights amber when the system needs attention due to a problem 5 NIC connector 1 as Embedded 10 100 1000 NIC connectors 6 NIC connector 2 Embedded 10 100 1000 NIC connectors 7 Management port wi Dedicated management port 18 About Your System Item Indicator Button Or Connector 8 Serial port 9 VGA port 10 Power button Icon IOIOI IOI Description Connects a serial device to the system Connects a VGA display to the system The p
44. Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Using a clean lint free cloth remove the thermal grease from the heat sink 2 Apply new thermal grease evenly to the center of the top of the new processor A CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 3 Place the heat sink on the processor See Figure 3 7 Installing System Components 95 4 Using a Phillips screwdriver tighten the four heat sink retention screws 5 Replace the system board assembly See Installing a System Board Assembly on page 93 Processors Removing a Processor A A 96 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the system board assembly See Removing a System Board Assembly on page 92 Remove the heat sink see Removing the Heat Sink on page 94 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firm
45. Dell PowerEdge C6105 Systems With 1U System Boards Hardware Owner s Manual Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better user of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed AN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2013 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc AMD is a registered trademark of Advanced Micro Devices Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory Model B03S November 2013 Rev A02 Contents NR ene MOIS VSCOM EE 11 Accessing System Features During Startup seen 11 Front Panel Features and Indie ators seen 12 Hard Drive Indicator Patterns reen 14 Back Panel Features and Indicators errereen 18 NIC Indicator Codes see 20 Power and System Board Indicator Codes s ssssssssssssssessesessessesesaees 21 Power Supply Indica
46. Enable or disable the corresponding USB port Enabled default Boot Menu This page enables you to set POST boot parameters Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Advanced Server Security Exit Boot Settings Configure Settings during System Boot gt Boot Device Priority gt Hard Disk Drives gt CD DVD Drives gt USB Drives gt Network Drives gt Select Screen TL Select Item Enter Go to Sub Screen Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 55 Option Description Boot Settings Configuration Configures the settings during system boots Boot Device Priority Specifies the boot device priority sequence Hard Disk Drives Specifies the boot device priority sequence from the available hard drives This item only can be seen when system have bootable Hard Disk Drives CD DVD Drives Specifies the boot device priority sequence from available CD DVD Drives This item only can be seen when system have bootable CD DVD Drives USB Drives Specifies the boot device priority sequence from available USB Drives This item only can be seen when system have bootable USB Drives Network Drives Specifies the boot device priority sequence from available Network Drives This item only can be seen when system have b
47. N Configuration on page 61 Note that the host and client need to have the same network section 40 Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS Main Screen BIOS SETUP UTILITY Main Advanced Boot Server Security Exit System Overview Use ENTER TAB BIOS Firmware or SHIFT TAB to Jersio 2 select a field Use or to System Firmware configure system Time Kc Product Information Processor Systme Memory 1 lt gt Select Screen T Select Item System Date Fri 09 30 2011 Change Option 49 03 Tab Select Field Fl General Help F10 Save and Exit ESC Exit sopyright 1985 2010 American Megatrends Inc Using the System Setup Program 41 K NOTE The options for the System Setup program change based on the system configuration K NOTE The System Setup program defaults are listed under their respective options in the following sections where applicable BIOS Firmware Option Description Version Displays the BIOS version Build Date Displays the BIOS build date System Firmware Option Description BMC FW Displays the system BMC firmware version PIC FW Displays the system PIC firmware version Product Information Option Description Name Displays the name of the product AssetTag Displays the asset tag of the product ServiceTag Displays the
48. Remove the system board assembly See Removing a System Board Assembly on page 92 2 Disconnect all the cables from the daughter card Remove the three screws that secure the daughter card See Figure 3 22 4 Luft the daughter card out of the system board assembly See Figure 3 22 122 Installing System Components Figure 3 22 Removing and Installing the SAS Daughter Card 1 3 CG i Lef S Le 333 di LA A d gt screw 3 2 SAS daughter card card bridge board 4 system board assembly Installing the SAS Daughter Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the daughter card on the system board assembly See Figure 3 22 and Figure 5 10 Replace the screws that secure the daughter card See Figure 3 22 Reconnect all the cables to the daughter card Make sure the cable is routed properly as shown in Figure 3 23 Replace the system board assembly See Installing a System Board Assembly on page 93 Installing System Components 123 Cable Routing for SAS Daughter Card 1 Connect the mini SAS amp SGPIO cable to the SAS daughter card and c
49. See Installing a System Board Assembly on page 93 Installing System Components 109 Removing the LSI 9260 8i RAID Battery Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The information in this section applies only to systems with the optional RAID controller card 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Remove the LSI 9260 8i RAID battery See Removing the LSI 9260 8i RAID Battery on page 107 3 Remove the three screws securing the LSI 9260 8i RAID battery carrier to the interposer extender and lift the LSI 9260 8i RAID battery carrier away from the interposer extender See Figure 3 15 arrier 1 LSI 9260 8i RAID battery carrier 2 screw 3 3 system board assembly 110 Installing System Components Installing the LSI 9260 8i RAID Battery Carrier l Place the LSI 9260 8i RAID battery carrier in position on the interposer extender See Figure 3 15 Replace the screws securing the LSI 9260 8i RAID battery carrier to the interposer extender See Figure 3 15 Install the LSI 9260 8i RAID b
50. Support OOFF Legacy USB Enables support for legacy USB Support 0137 OnChip SATA Type Onboard SATA controller s is set to Native IDE mode 0138 OnChip SATA Type Onboard SATA controller s is set to IDE gt AMD_AHCI mode 0139 OnChip SATA Type Onboard SATA controller s is set to AMD_AHCI mode 0224 Embedded Video Enable embedded video controller Controller 68 Using the System Setup Program Token Setup option Description 0225 Embedded Video Disable embedded video controller Controller 024D Wait For FV If Enabled the BIOS from prompting for F1 F2 on Error error BIOS pauses at F1 F2 prompt 024E Wait For FI If Disabled the BIOS from prompting for F1 F2 on Error error BIOS pauses at F1 F2 prompt 024F Quiet Boot Enables the display of the splash or summary screen rather than the detail of the POST flow 0250 Quiet Boot Disabled the display of the splash or summary screen The user is able to see the detail of the POST messages 0251 Network Drives Ist The first NIC is used for PXE boot followed by Drive NIC2 0252 Network Drives Ist The second NIC is used for PXE boot followed by Drive NIC 02B6 femory voltage Set memory voltage to 1 5v operation 02B7 Aemory voltage Set memory voltage to 1 35v operation 02B8 Aemory voltage Auto detect memory voltage operation 4019 Terminal Type The BIOS console redirection if enabled operates in VTUTF8 emulati
51. System ee 142 Opening the System 142 Closing the System ENEE ENEE 143 Cooling Fame Eegen ct a 144 Removing a Cooling Fan 144 Installing a Cooling Fan 146 Power Distribution Boards see 147 Removing a Power Distribution Board NENNEN 147 Installing a Power Distribution Board EEN 149 Cable Routing for Power Distribution Board EE 150 Fan Controller Board 151 Contents 7 8 Removing the Fan Controller Board ENEE 151 Installing the Fan Controller Board EEN 152 Cable Routing for Fan Control Board ue 153 Middl Plaids engen 154 Removing the Middle Planes 154 Installing the Middle Planes 159 Backplanes teste ee 161 Removing the Backolane EE 161 Installing the Backplane EE 164 Expander Card Optional ere 165 Removing the Expander Card ENEE 165 Installing the Expander Card ENEE 169 Front Panels ee 170 Removing the Front Panel 170 Installing the Front Panel 173 SOMSON BOATS PE A S AES 174 Removing the Sensor Board for 3 5 HDD System 174 Installing the Sensor Board for 3 5 HDD System 176 Removing the Sensor Board for 2 5 HDD System 177 Installing the Sensor Board for 2 5 HDD System 180 Troubleshooting Your System 182 Safety First For You and Your System eer 182 Installation Problems see 182 Troubleshooting System Startup Failure senn 183 Troubleshooting External Connections ssssssssssssssssessssesseseesesees 183 Contents Troubleshooting the Video Subsystem ssss
52. U interposer card on the LSI 9260 81 card and connect the other end of the cable to the connector on the RAID battery See Figure 3 13 for the cable routing See 106 Installing System Components 2 3 Figure 3 14 Removing and Installing the LSI 9260 81 RAID Battery for the RAID battery connector 4 Connect the mini SAS amp SGPIO cable to the LSI 9260 81 card and connect the other end of the cable to the corresponding connectors on the interposer extender See Figure 3 13 for the cable routing See Figure 5 9 for the interposer extender connectors E Se a figure below is just for you reference Figure 3 13 Cable Routing for LSI 9260 8i Card NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9260 8i card The BBU interposer card in the O m of et mi l E o Item Cable From To LSI 9260 8i Card RAID Battery and HDD to Backplane SATAII Connectors RAID battery RAID battery connector RAID battery cable J4 connector e SAS SGPIO Mini SAS connector A amp SATAII connectors cable Mini SAS connector B 0 5 and SGPIO A amp B Installing System Components 107 LSI 9260 81 RAID Battery Optional Removing the LSI 9260 8i RAID Battery A CAUTION Many repairs may only be d
53. ace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 88 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Expander Card Optional The information in this section applies only to two system board systems with the 2 5 inch SATA2 and SAS backplane Removing the Expander Card A 166 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 85 Installing System Components A A 3 4 CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Open the system See Opening the System on page 142 Remove the screws that secure the hard drive cage to the chassis See Figure 3 50
54. an You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 A A WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 2 Using a Phillips screwdriver loosen one of the heat sink retention screws See Figure 3 7 Wait for 30 seconds for the heat sink to loosen from the processor 3 Remove the other three heat sink retention screws Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up 94 Installing System Components Figure 3 7 Removing and Installing the Heat Sink 1 screw 4 2 heat sink Installing the Heat Sink A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team
55. and press Enter to view the following screen Main Advanced Exit Options Discard Changes and Exit Discard Changes Load Optimal Defaults Load 2nd Defaults Save 2nd Defaults BIOS SETUP UTILITY Boot Server Security Exit Exit system setup After saving the changes F10 key can be used for this operation lt Select Screen Tl Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 65 Option Description Save Changes and Exit Exit system setup after saving the changes F10 key can be used for this operation Discard Changes and Exit Exit system setup without saving any changes ESC key can be used for this operation Discard Changes Discards changes done so far to any of the setup questions F7 key can be used for this operation Load Optimal Defaults Load optimal default values for all the setup questions F9 key can be used for this operation Load 2nd Defaults Load second default values for all the setup questions This item only selectable if 2nd Defaults was saved before The first time to save 2nd Default in setup the item will not be displayed immediately only available from the next boot Save 2nd Defaults Save all setup questions current value as second default Command Line Interfaces for Setup options The options o
56. ard bracket See Figure 3 24 4 Lift the expansion card bracket out of the system board assembly See Figure 3 24 Figure 3 24 Removing and Installing the Expansion Card Bracket 1 screw 4 2 expansion card bracket 3 system board assembly Installing System Components 125 5 Remove the four screws that secure the NIC daughter card assembly See Figure 3 25 6 Lift the NIC daughter card assembly away from the card bridge board on the system board See Figure 3 25 Figure 3 25 Removing and Installing the NIC Daughter Card Assembly 1 screw 4 2 NIC daughter card assembly 3 card bridge board 4 system board assembly 7 Remove the two screws that secure the NIC daughter card to the bracket See Figure 3 26 8 Remove the NIC daughter card from the bracket See Figure 3 26 126 Installing System Components Figu 1 3 Inst A re 3 26 Removing and Installing the NIC Daughter Card screw 2 2 NIC daughter card bracket NIC daughter card alling the NIC Daughter Card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Attach the daughter card to the bracket by al
57. ard for 2 5 HDD System e A 3 178 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 85 CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Open the system See Opening the System on page 142 Installing System Components Disconnect all the cables from the backplane See Figure 5 6 for 2 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the fan controller board See Figure 5 12 Note the routing of the cable underneath the tabs on the chassis as you remo
58. attery into the LSI 9260 8i RAID battery carrier See Installing the LSI 9260 8i RAID Battery on page 108 Replace the system board assembly See Installing a System Board Assembly on page 93 LSI 9265 81 Card K NOTE The LSI 9265 8i card assembly should include the BBU interposer card which is connected to the RAID battery The illustrations in this section are just for your removal and installation reference For more information of the RAID battery see LSI 9265 8i RAID Battery Optional on page 115 Removing the LSI 9265 8i Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the system board assembly See Removing a System Board Assembly on page 92 Disconnect the two SAS SGPIO cables connecting to the LSI 9265 81 card assembly Remove the four screws that secure the LSI 9265 8i card assembly See Figure 3 16 Installing System Components 111 4 Lift the LSI 9265 81 card assembly out of the system board assembly See Figure 3 16 Figure 3 16 Removing the LSI 9265 8i Card Assembly e CEET screw 4 2 LSI 9265 8i card assem
59. be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Replace the sensor board into the hard drive cage See Figure 3 56 2 Replace the screw that secure the sensor board to the hard drive cage See Figure 3 32 3 Connect the sensor board cable to the sensor board See Figure 5 14 4 Replace the hard drive cage into the chassis See Figure 3 48 5 Replace the screws that secure the hard drive cage to the chassis See Figure 3 47 Installing System Components 177 10 Connect all the cables to the backplane See Figure 5 3 for 3 5 inch hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 5 12 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 143 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 88 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Removing the Sensor Bo
60. bled SATA Smbus interface Interface 4876 SATA Smbus Enabled SATA Smbus interface Interface 4877 Coherent HT Link Coherent HT Link Speed HT1 Speed 4878 Coherent HT Link Coherent HT Link Speed HT3 Speed 4881 2nd HT Link Disable the 2nd HT Link between Socket0 and Socket 4882 2nd HT Link Enabled the 2nd HT Link between Socket0 and Socket 4883 NB SB Link ASPM Controls the level of ASPM supported on the NB SB All entry disabled 4884 NB SB Link ASPM Controls the level of ASPM supported on the NB SB L1 entry enabled 4887 L3 Power Control The clock to idle subcaches in the L3 is not stopped 4888 L3 Power Control The clock to idle subcaches in the L3 is stopped Using the System Setup Program 73 Token Setup option Description 4891 Power Saving Disable power saving feature in SB As general rule Features this feature should be disabled for desktop and enabled for mobile See AMD SB700 Power Saving document for more details 4892 Power Saving Enable power saving feature in SB As general rule Features this feature should be disabled for desktop and enabled for mobile See AMD SB700 Power Saving document for more details 4893 USB PORT Disable USB port 1 1 BMC 4894 USB PORT Enable USB port 1 1 BMC 4895 USB PORT 5 Rear Disable USB port 5 down 4896 USB PORT 5 Rear Enable USB port 5 down 4897 USB PORT 6 Rear Disable USB port 6 UP
61. bly system board assembly Wi Remove the screw securing the LSI 9265 81 card See Figure 3 17 6 Grasp the LSI 9265 8i card by its edges and carefully remove it from the expansion card connector See Figure 3 17 7 Ifyou are removing the card permanently install an expansion card slot cover over the empty expansion slot opening and close the expansion card latch K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 112 Installing System Components Figure 3 17 Removing the LSI 9265 8i Card expansion card slot cover 2 screw LSI 9265 8i card 4 expansion card connector H Lift the BBU interposer card away from the LSI9265 8i card 9 Disconnect the RAID battery cable from the BBU interposer card Installing System Components 113 Installing the LSI 9265 81 Card A 114 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installe
62. board J23 J24 Middle Planes Middle Planes Removing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet Assembly on page 92 Open the system See Opening the System on page 142 Remove the system board assemblies See Removing a System Board Remove the cooling fans See Removing a Cooling Fan on page 144 Installing System Components 155 5 Remove the screws that secure the cooling fan brackets to the chassis See Figure 3 42 6 Lift the cooling fan brackets out of the chassis See Figure 3 42 Figure 3 42 S 1 cooling fan bracket long 2 Screw 14 3 cooling fan bracket short 7 Disconnect all the cables from the upper middle plane See Figure 5 9 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 8 Remove the screws that secure the upper middle plane to the
63. board SATA2 connector 5 onboard SATA2 connector 2 main power connector VR code update connector system battery E processor 0 processor 1 internal USB connector onboard SATA2 connector 4 BIOS recovery jumper expansion slot internal COM connector VGA port VDDR 1 2V 1 05V switch clear CMOS jumper management port NIC2 connector RJ45 ID LED 40 DIMM sockets for processor 0 onboard SATA2 connector 1 SSD power password jumper onboard SATA2 connector 6 MEZZ type power button BMC disable jumper serial port COM switch LOM connector NIC1 connector RJ45 USB ports NOTE means these connectors are only for PYRRT and OG5FD Jumpers and Connectors 201 Backplane Connectors 3 5 Hard Drive Backplane Figure 5 2 Front View of the Backplane 1 202 3 5 backplane SATA2 and SAS connector 1 2 and 3 for system board 2 from top to bottom SATA2 and SAS connectors 1 2 and 3 for system board 4 from top to bottom Jumpers and Connectors 4 SATA2 and SAS connectors 1 2 and 3 for system board 1 from top to bottom SATA2 and SAS connectors 1 2 and 3 for system board 3 from top to bottom Figure 5 3 Back View of the Backplane 1 2 3 4 cm 12 11 fan controller board connector SGPIO connector for system board 4 SGPIO connector for system board 2 backplane jumper SATA2 hard drive connectors 1 2 and 3 for system board 1 from
64. board assembly Installing a System Board Unpack the new system board 2 Holding the system board by the edges slide the system board into the system board assembly 3 Replace the eight screws to secure the system board to the system board assembly 4 Transfer the processors to the new system board See Removing a Processor on page 96 and Installing a Processor on page 97 5 Remove the memory modules and transfer them to the same locations on the new board See Removing the Memory Modules on page 133 and Installing the Memory Modules on page 134 6 Connect the hard drive and power cables to the system board 142 Installing System Components If applicable install the SAS daughter card See Installing the SAS Daughter Card on page 122 Install the expansion card assembly See Installing the Expansion Card on page 101 Replace the system board assembly See Installing a System Board Assembly on page 93 Opening and Closing the System WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself CAUTION This system must be operated with the system cover installed to ensure proper cooling CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Dama
65. bracket by aligning the two ports to the corresponding port slots on the bracket See Figure 3 29 Install the two screws to secure the Mellanox card to the bracket See Figure 3 29 Install the Mellanox card assembly to the card bridge board on the system board assembly See Figure 3 28 Installing System Components 131 4 Install the four screws to secure the Mellanox card assembly to the system board assembly See Figure 3 28 Place the expansion card bracket into the system board assembly Replace the four screws that secure the expansion card bracket Reconnect all the cables to the Mellanox card conn wv Replace the system board assembly See Installing a System Board Assembly on page 93 System Memory Each system board has twelve unbuffered or registered DDR3 DIMM slots for the installation of up to twelve DDR3 800 1066 1333 1600 memory chips to support processor 0 and processor 1 See System Board Connectors on page 198 for the location of the memory modules K NOTE System memory working frequency is up to 1333MT s only Supported DIMM Configuration For the sequence of the twelve DIMM sockets see Figure 3 30 When you insert the single rank dual rank DIMM s always start with DIMMAZ See Table 3 2 for possible memory configurations 132 Installing System Components Figure 3 30 Memory Slot Locations 1 23 4 5 6 1211109 87
66. cian You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 Figure 3 33 Replacing the System Battery 1 system battery 2 positive side of battery connector 3 retention clip 4 negative side of battery connector Installing System Components 139 2 Locate the battery location See System Board Connectors on page 198 A CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 3 Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector See Figure 3 33 4 Hold the new battery with the facing the retention clip on the battery connector See Figure 3 33 5 Gently pull the retention clip towards the positive side of the connector and slide the battery into the connector until the retention clip snaps into place See Figure 3 33 6 Replace the system board assembly See Installing a System Board Assembly on page 93 7 Enter the System Setup program to confirm that the battery is operating properly See Using th
67. ct the system from the electrical outlet Open the system See Opening the System on page 142 Ensure that the following components are properly installed e _Expansion card assembly e Power supplies e Hans e Processors and heat sinks Troubleshooting Your System e Memory modules e Hard drive carriers 4 Ensure that all cables are properly connected Close the system See Closing the System on page 143 6 Ifthe system fails to start see Getting Help on page 215 Troubleshooting the System Battery K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery 1 Re enter the time and date through the System Setup program See System Setup Options at Boot on page 38 2 Turn off the system and disconnect it from the electrical outlet for at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery See Replacing the System Battery on page 138 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized b
68. ctors on page 198 NOTE If you are upgrading your processors prior to upgrading your system download and install the latest system BIOS version from support dell com Follow the instructions included in the file download to install the update on your system Installing System Components 97 2 3 aS 10 11 12 98 Unpack the processor if it has not been used previously If the processor has already been used remove any thermal grease from the top of the processor using a lint free cloth Align the processor with the socket keys on the ZIF socket See Figure 3 8 CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the ZIF socket With the release lever on the processor socket in the open position align the processor with the socket keys and set the processor lightly in the socket See Figure 3 8 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket Close the processor shield Rotate the socket release lever down until it snaps into place Using a clean lint free cloth remove the thermal grease from the heat sink Apply thermal grease evenly to the center of the top of the new processor CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket Place the heat sink on the proc
69. ctors on the other sockets that have memory modules installed 7 Repeat step 4 through step 7 of this procedure to install the remaining memory modules in the approved configurations See Table 3 2 8 Replace the system board assembly See Installing a System Board Assembly on page 93 136 Installing System Components 10 Int A Start up the system press lt F2 gt to enter the System Setup program and check the System Memory settings on the main System Setup screen The system should have already changed the value to reflect the newly installed memory If the value is incorrect one or more of the memory modules may not be installed properly Repeat step 2 through step 10 of this procedure to ensure that the memory modules are firmly seated in their sockets erposer Extenders CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing the Interposer Extender l Remove the system board assembly See Removing a System Board Assembly on page 92 Disconnect all the cables from the interposer extender See Figure 5 9 Remove the five screws that secure the interposer extender
70. d Drive From a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Combining SATA and SAS hard drives in the same system configuration is not supported CAUTION Use only hard drives that have been tested and approved for use with the SAS SATA backplane gt A CAUTION When installing a hard drive carrier ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A CAUTION To prevent data loss ensure that your operating system supports hot swappable drive installation See the documentation supplied with the operating system 1 Remove the four screws See Figure 3 4 2 Lift the hard drive out of the hard drive carrier Installing System Components 87 Figure 3 4 Removing and Installing a Hard Drive from the Hard Drive Carrier 1 hard drive 2 screw 4 3 hard drive carrier Installing a Hard Drive into a Hard Drive Carrier A CAUTION Many repairs may only be done by a c
71. d Installing the Cooling Fan 1 1 3 cooling fan 1 2 screw 8 cooling fan bracket long 4 cooling fan bracket short Installing a Cooling Fan A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product To install the cooling fan 1 align the cooling fan 1 and slide it in the cooling fan cage with the cooling fan cable routed under the cooling fan bracket and then install the short cooling fan bracket into the chassis See Figure 3 36 and Figure 3 37 To install the cooling fan 2 3 or 4 align the cooling fan and slide it in the cooling fan cage until the cooling fan is firmly seated See Figure 3 36 E NOTE The fan blades should face the front panel of the system Installing System Components 147 Connect the fan s power cable to the connector on the fan controller board You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 143 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Power Distribution Boar
72. d follow the safety instructions that came with the product CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed Turn the lock lever counterclockwise until it points to the unlock symbol Slide the release button to open the release handle See Figure 3 3 Using the release handle pull the hard drive carrier out of the hard drive bay Installing System Components 85 Figure 3 3 Removing and Installing a Hard Drive Carrier 1 release button 2 lock lever 3 release handle 4 hard drive carrier Installing a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed 1 With the lever on the hard drive carrier open slide the hard drive carrier into the drive bay until the hard drive carrier makes contact with the backplane See Figure 3 3 2 Close the release handle to lock the hard drive in place Turn the lock lever clockwise to the lock symbol See Figure 3 3 86 Installing System Components Removing a Har
73. d in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the LSI 9265 81 card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See Removing a System Board Assembly on page 92 Connect the RAID battery cable to the BBU interposer card See Figure 3 18 Install the BBU interposer card onto the LSI 9265 8 card Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the expansion card connector See Figure 3 17 E NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the two SAS SGPIO cables to the LSI 9265 81 card assembly See Figure 3 18 Installing System Components 10 1 12 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector See Figure 3 17 Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the LSI 9265 8i card Place the LSI 9265 81 card assembly into the system board assembly See Figure 3 16 Replac
74. ds Removing a Power Distribution Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This system has two power distribution boards The procedure to remove and install both the power distribution boards is similar To access the second power distribution board at the bottom remove the power distribution board at the top Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system See Opening the System on page 142 Remove the power supply See Removing and Installing a Power Supply on page 91 148 Installing System Components 4 Disconnect all the cables from the first power distribution board See Figure 3 39 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Remove the screws securing the first power distribution board to the system See Figure 3 38 6 Lift the power distribution board out of the system See Figure 3 38
75. e System Setup Program on page 37 8 Enter the correct time and date in the System Setup program s Time and Date fields 9 Exit the System Setup program 140 Installing System Components System Board Removing a System Board ZS 7 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the system board assembly See Removing a System Board Assembly on page 92 Remove the heat sink See Removing the Heat Sink on page 94 Remove the expansion card assembly See Removing the Expansion Card on page 99 If installed remove the SAS daughter card See Removing the SAS Daughter Card on page 121 Disconnect the hard drive and power cables from the system board Remove the eight screws and then slide the system board See Figure 3 34 CAUTION Do not lift the system board by grasping a memory module processor or other components Grasp the system board by the edges and lift the system board away from the system board assembly See Figure 3 34 Installing System Components 141 Figure 3 34 Removing and Installing the System Board 1 screw 8 2 system board 3 system
76. e the four screws that secure the LSI 9265 81 card assembly Make sure the cable is routed properly as shown in Figure 3 18 Install the system board assembly See Installing a System Board Assembly on page 93 Cable Routing for LSI 9265 8i Card l Connect the mini SAS amp SGPIO cable to the LSI 9265 8i card and connect the other end of the cable to the corresponding connectors on the interposer extender Make sure the cables should go through the cable clip ring See Figure 3 18 Connect the RAID battery cable to the BBU interposer card on the LSI 9265 8i card and connect the other end of the cable to the corresponding connector on the RAID battery K NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9265 8i card The BBU interposer card in the figure below is just for you reference Installing System Components 115 Figure 3 18 Cable Routing for LSI 9265 8i Card mmm edo mr EE ll II gt f o Oe p Fee Lo K S leed Ir So _ o i TM wm F ple Wi E T isapa JUUDI v tE 2 de he Seng ge Li E Item Cable From To LSI 9265 8 Card RAID Battery and HDD to Backplane SATAII Connectors RAID battery RAID battery connector RAID battery cable J4 connector e SAS SGPIO Mini SAS connector A a
77. e with the expander card from the hard drive cage See Figure 3 52 Figure 3 52 Removing and Installing the Backplane with the Expander Card From the Hard Drive Cage 1 hard drive cage 2 2 5 inch hard drive backplane 3 screw 10 4 expander card 12 Remove the expander card from the 2 5 inch hard drive backplane See Figure 3 53 Installing System Components 169 Figure 3 53 Removing and Installing the Expander Card From the Backplane 1 2 5 inch hard drive backplane 2 expander card Installing the Expander Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Install the expander card into the 2 5 inch hard drive backplane See Figure 3 53 2 Install the 2 5 inch hard drive backplane into the hard drive cage See Figure 3 52 3 Replace the screws that secure the backplane to the hard drive cage See Figure 3 52 4 Replace the hard drive cage into the chassis See Figure 3 51 170 Installing System Components 10 1 12 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 51 Connect all the cables to the backplane See Figure 5 5
78. emoving a System Board Assembly on page 92 Remove the four screws that secure the expansion card assembly Lift the expansion card assembly away from the system board assembly Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the expansion card connector K NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector on the expansion card assembly Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the expansion card Installing System Components 101 10 Place the expansion card assembly into the system board assembly 11 Replace the four screws that secure the expansion card assembly 12 Replace the system board assembly See Installing a System Board Assembly on page 93 LSI 9260 8i Card E NOTE The LSI 9260 8i card assembly should include the BBU interposer card which is connected to the RAID battery The illustrations in this section are just for your removal and installation reference For more information of the RAID battery
79. ence 0087 Video Enumeration The onboard video controller is used for boot time messages 0088 Video Enumeration The first add in video controller is used for boot time messages Depending on the BIOS search order and system slot layout 00A1 Restore on AC After an AC power loss when AC power is restored Power Loss the system stays off Using the System Setup Program 67 Token Setup option Description 00A2 Restore on AC After an AC power loss when AC power is restored Power Loss the system returns to the state was in when power was lost 00A3 Restore on AC After an AC power loss when AC power is restored Power Loss the system powers on 00BA NIC2 82576 Disable the system s secondary embedded network interface controller 00BB NIC2 82576 Enable the system s secondary embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM 00BC NIC2 82576 Enable the system s secondary embedded network interface controller full function including its PXE boot ROM OOBF Remote Access Serial Console Redirection Off 00C0 Serial port number Serial Console Redirection On output to COM1 See also token D7h 00D7 Serial port number Console redirection ON on COM2 00D8 Load Optimal Enable load CMOS optimal Defaults 00D9 None Disable load CMOS optimal OOFE Legacy USB Disables support for legacy USB
80. er to diagnose and fix problems on a server which has not successfully booted the operating system The centerpiece of the console redirection is the BIOS console The BIOS Console is a flash memory resident utility that redirects input and output over a serial or modem connection The BIOS supports console redirection to a serial port If the system supports a serial port based server the system must provide support for redirection of all BIOS driven console I O to the serial port The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition Setting up SOL Serial Over LAN There are two modes of BMC LAN port configuration Dedicated NIC and Shared NIC to enable Serial Over LAN SOL feature The following steps shows setup process about the LAN connection and BIOS setup settings for Dedicated NIC and Shared NIC To enable SOL feature in the mode of Dedicated NIC please perform the following steps 1 Connect the LAN cable to management port For location of management port on the back panel see Figure 1 6 item 7 2 Enter the server BIOS setup screen 38 Using the System Setup Program 3 Enter Set BMC LAN Configuration screen and verify the following settings e Remote Access enabled e Serial port number COM2 e Serial Port Mode 115200 8 n 1 e Flow Control None e Redirection After BIOS POST Always e Terminal Type ANSI To do this see Remote Access Co
81. erent HT link width Width 16bits default 2nd HT Link Selects this item to enable or disable the 2nd HT link Enabled default between socket 0 and socket 1 PCI Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Advanced PCI Configuration If Enabled onboard LAN controller will NIC1 82576EB Enable with PXE be configured to NIC2 82576EB Enable with PXE support iSCSI Remote Embedded Video Controller Enabled Video Enumeration Add in gt Active State Power Management Configuration lt Select Screen t 4 Select Item Change Option Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Option Description iSCSI Remote Boot If Enabled onboard LAN controller is configured to Disabled default support iSCSI Remote Boot NIC1 82576EB Selects this item to enable or disable onboard NIC1 Enable without PXE controller and PXE support default This item only can be seen if iSCSI Remote Boot is Disabled Using the System Setup Program 53 Option Description NIC2 82576EB Enable without PXE default Selects this item to enable or disable onboard NIC2 controller and PXE support This item only can be seen if iSCSI Remote Boot is Disabled Embedded Video Controller Selects this item to enable or disable the embedded video controller Video Enumeration Cho
82. erposer card onto the LSI 9260 81 card by securing the three screws coming with the RAID battery For the installation steps of the RAID battery see LSI 9260 81 RAID Battery Optional on page 107 Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the expansion card connector See Figure 3 12 K NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the two SAS SGPIO cables to the LSI 9260 8i card assembly See Figure 3 13 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector See Figure 3 12 Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the LSI 9260 8i card Place the LSI 9260 81 card assembly into the system board assembly See Figure 3 11 Replace the four screws that secure the LSI 9260 81 card assembly Make sure the cable is routed properly as shown in Figure 3 13 Install the system board assembly See Installing a System Board Assembly on page 93 Installing System Components 105 Cable Routing for LSI 9260 8i Card 1 Connect the RAID battery cable to the BB
83. ertified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the hard drive into the hard drive carrier See Figure 3 4 2 Secure the hard drive to the hard drive carrier with four screws See Figure 3 4 88 Installing System Components Power Supplies K NOTE The following table lists the maximum supported configuration where power supply redundancy is guaranteed K NOTE Configurations higher than indicated in the table may change the power supply mode to non redundant In non redundant mode if the power requirement exceeds the installed system power capacity the BIOS will throttle the CPUs Also if CPU Power Capping is enabled then CPU throttling occurs on configurations that exceed the cap value Table 3 1 PSU and System Board Support Matrix PSU Two System Boards Four System Boards 1400W Full configuration Up to two 95W processors MLB two hard drives MLB and four memory modules MLB 1100W Full configuration Up to two 65W processors MLB one hard drives MLB and six memory modules MLB 750W Up to two 95W processors MLB two hard drives MLB and four N A memory modules MLB 470W Up to two 35W
84. essor See Figure 3 7 Using a Phillips screwdriver tighten the heat sink retention screws See Figure 3 7 Replace the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Press lt F2 gt to enter the System Setup program and check that the processor information matches the new system configuration See System Setup Options at Boot on page 38 Installing System Components Expansion Card Assembly and Expansion Card Removing the Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Remove the four screws that secure the expansion card assembly See Figure 3 9 3 Lift the expansion card assembly out of the system board assembly See Figure 3 9 Figure 3 9 Removing the Expansion Card Assembly 1 screw 4 2 expansion card assembly 3 system board assembly Installing System Components 99 4 Remove the screw securing the expansion card 5 Grasp the expa
85. expansion card bracket See Figure 3 27 Lift the expansion card bracket out of the system board assembly See Figure 3 24 128 Installing System Components Figure 3 27 Removing and Installing the Expansion Card Bracket 1 screw 4 2 expansion card bracket 3 system board assembly 5 Remove the four screws that secure the Mellanox card assembly See Figure 3 28 6 Lift the Mellanox card assembly away from the mezzanine card bridge board on the system board See Figure 3 28 Installing System Components 129 Figure 3 28 Removing and Installing the Mellanox Card Assembly 1 screw 4 2 3 card bridge board 4 mellanox card assembly system board assembly 7 Remove the two screws that secure the Mellanox card to the bracket See Figure 3 29 H Remove the Mellanox card from the bracket See Figure 3 29 130 Installing System Components Figure 3 29 Removing and Installing the Mellanox Card 3 screw 2 2 mellanox card bracket mellanox card Installing the Mellanox Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Attach the daughter card to the
86. f SETUP menu allow the user to control by system configuration utility syscfg the utility includes in Dell OpenManage Deployment Toolkit DTK Users can use the utility as following e To change the SETUP option by D4 token syscfg D4_token_id Example syscfg t 0x002D to enable NICI 66 Using the System Setup Program e To check token active status sysctg istokenactive D4_token_id Example syscfg istokenactive 0x002D to check the token active status of NICI e To change the SETUP option thru BMC memory directly ipmitool raw lt command gt lt data gt Example ipmitool raw Uc 1 1 3 10 106 42 120 to set IP address of BMC LAN port as 10 106 42 120 The D4 token table Token Setup option Description 002D NIC 82576 Enable the system s primary embedded network interface controller full function including its PXE boot ROM 002E NIC 82576 Disable the system s primary embedded network interface controller 006E NIC 82576 Enable the system s primary embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM 0051 Ist Boot Device Set the diskette device to be inserted as the first device in the boot sequence 0052 Ist Boot Device Only the hard drive can be in the boot sequence 0053 Ist Boot Device Boot seq device list 0054 Ist Boot Device Set the CDROM to be inserted as the first device in the boot sequ
87. ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Opening the System 1 Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the securing screw from the system cover See Figure 3 35 3 Press the cover release latch lock See Figure 3 35 4 Grasp cover on both the sides with your palm on the traction pad slide out and lift the cover away from the system See Figure 3 35 Installing System Components 143 Figure 3 35 Opening and Closing the System 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing the System l Place the cover on the chassis and slide it to the front of the chassis until it snaps into place See Figure 3 35 2 Secure the cover with the securing screw See Figure 3 35 144 Installing System Components Cooling Fans Removing a Cooling Fan AN WARNING Do not attempt to operate the system without the cooling fans A WARNING The cooling fan can continue to spin for some time after the system has been powered down Allow time for the fan to stop spinning before removing it from the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or
88. gure 3 47 Connect front panel cables to the fan controller board See Figure 3 41 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect all the cables to the backplane See Figure 5 3 for 3 5 inch hard drives and Figure 5 6 for 2 5 inch hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 143 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 88 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals nsor Boards Removing the Sensor Board for 3 5 HDD System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components 175 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 85 A CAUTION To prevent damage to the drives and backplane you must
89. ic 6Fh Sensor Specific 6Fh Sensor Specific 6Fh Sensor Specific 6Fh Threshold 01h Event Log 1 State Asserted A D R A 0002 D 0000 R 0002 0 Timer expired A R 1 Hard Reset A R 2 Power Down A R 3 Power Cycle A R A 000F D 0000 R 000F 0 Correctable Memory Error Logging Disable 1 Event Type Logging Disable 2 Log Area Reset Cleared 3 All Event Logging Disable 4 SELFull 5 SEL Almost Full A 003f D 0000 R 003f 0 Power Button pressed A 0001D 0000 R 0001 4 PEF Action A R A 0010 D 0000 R 0010 A 0000 D 0000 R 0000 Sensor Sensor Name Sensor Type Voltage 12h DDRP0_Voltage 13h DDRP1_Voltage 28h PSV Event Threshold 01h Threshold 01h Event Log Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R Lower critical going low A D S R Lower non critical going low A D A 3285 D 3285 R 1b1b Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R Lower critical going low A D S R Lower non critical going low A D A 3285 D 3285 R 1b1b About Your System 33 Sensor Sensor Name
90. ician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The System requires at least one power supply to operate normally 1 Verify that both power supplies are of the same type and have the same maximum output power K NOTE The maximum output power is printed on the power supply label Installing System Components 91 2 Slide the new power supply into the chassis until the power supply is fully seated and the release lever snaps into place See Figure 3 5 3 Connect the power cable to the power supply and plug the cable into a power outlet K NOTE When installing a new power supply in a system with two power supplies allow several seconds for the system to recognize the power supply and determine its status System Board Assembly Removing a System Board Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came
91. igning the four NIC ports to the corresponding port slot on the bracket See Figure 3 26 and Figure 5 11 Install the two screws to secure the daughter card to the bracket See Figure 3 26 Install the NIC daughter card assembly to the card bridge board on the system board assembly See Figure 3 25 Installing System Components 127 co NN vi Install the four screws to secure the NIC daughter card assembly to the system board assembly See Figure 3 25 Place the expansion card bracket into the system board assembly Replace the four screws that secure the expansion card bracket Reconnect all the cables to the NIC daughter card Replace the system board assembly See Installing a System Board Assembly on page 93 Removing the Mellanox Card A K CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The Mellanox card comes with a different MLB tray which is dedicated to the use of the card Remove the system board assembly See Removing a System Board Assembly on page 92 Disconnect all the cables from the Mellanox daughter card Remove the four screws that secure the
92. indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing 186 Troubleshooting Your System Remove and reinstall the drivers if applicable See the NIC s documentation e Change the auto negotiation setting if possible e Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card Ensure that the appropriate drivers are installed and the protocols are bound See the documentation for the NIC card Enter the System Setup program and confirm that the NIC ports are enabled See Using the System Setup Program on page 37 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed See the documentation for each network device Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help on page 215 Troubleshooting a Wet System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn
93. ing System Components Figure 3 54 Removing and Installing a Front Panel Assembly 1 front panel assembly 2 screw 2 11 Push aside the retention hooks on the front panel assembly See Figure 3 55 12 Remove the front panel from the front panel assembly See Figure 3 55 Installing System Components 173 Figure 3 55 Removing and Installing a Front Panel 1 front panel assembly 2 front panel 3 retention hooks Installing the Front Panel A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product l1 Push aside the retention hooks on the front panel assembly and place the front panel into the front panel assembly See Figure 3 55 2 Replace the front panel assembly into the hard drive cage See Figure 3 54 3 Replace the screws that secure the front panel assembly to the hard drive cage See Figure 3 54 174 Installing System Components 10 1 Se Replace the hard drive cage into the chassis See Figure 3 48 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 48 Replace the screws that secure the hard drive cage to the chassis See Fi
94. ing of country region click All Click All Support from Support menu 2 Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Getting Help 217 Index A about your system 11 B back panel features 18 backplane installing 164 removing 161 backplane jumper settings 213 batteries troubleshooting 187 battery system replacing 138 blank hard drive 84 C cable routing LSI 9260 8i card 106 150 153 LSI 9265 8i card 114 SAS daughter card 123 collecting system event log 24 contacting dell 215 cooling fans installing 146 removing 144 troubleshooting 189 218 Index D damaged systems troubleshooting 187 Dell contacting 215 drive blank installing 85 removing 84 E expansion card installing 101 removing 99 troubleshooting 195 expansion card connector installing 120 removing 119 F fan controller board installing 152 fan controller board removing 151 features and indicators front panel 12 front panel features 12 front panel installing 173 front panel removing 170 H hard drive installing hot swap hard drive 86 removing 85 removing a hot swap hard drive 85 troubleshooting 192 heat sink installing 95 heat sink removing 94 heat sinks installing 95 removing 94 I indicator codes AC power 22 hard drive indicator 14 NIC 20 NIC Management Port 21 power and sy
95. interposer extender See Figure 3 19 Installing System Components 117 Reconnect the cable connecting to the LSI 9265 81 card Make sure the cable is routed properly as shown in Figure 3 18 Install the system board assembly See Installing a System Board Assembly on page 93 Removing the LSI 9265 8i RAID Battery A 118 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems with the optional RAID controller card Remove the system board assembly See Removing a System Board Assembly on page 92 Disconnect the cable connecting to the LSI 9265 81 card Remove the LSI 9265 81 RAID battery assembly See Figure 3 19 Remove the screws that secure the LSI 9265 81 RAID battery to the LSI 9265 81 RAID battery carrier See Removing the LSI 9265 81 RAID Battery on page 115 Lift the LSI 9265 81 RAID battery away from the LSI 9265 81 RAID battery carrier See Figure 3 20 Installing System Components Figure 3 20 Removing and Installing the LSI 9265 8i RAID Battery 1 3 LSI 9265 81 RAID battery 2 LSI 9265 81 R
96. ion see the documentation for your SAS RAID card lt Ctrl gt lt H gt Enters the LSI 9265 configuration utility For more information see the documentation for your SAS RAID card lt Ctrl gt lt S gt Enters the utility to configure NIC settings for PXE boot For more information see the documentation for your integrated NIC lt Ctrl gt lt HOME gt BIOS recovery during Boot Block About Your System 11 Front Panel Features and Indicators Figure 1 1 Front Panel 3 5 x12 Hard Drives With Four Motherboards No d d ji H 1 LA Nat vl KM fal M mu IN 12 About Your System Figure 1 4 Front Panel 2 5 Hard Drives With Two Motherboards Item Indicator Button Or Connector Description l Power on indicator system state indicator power button for motherboard 1 3 Power on indicator system state indicator power button for motherboard 2 7 Power on indicator system state indicator power button for motherboard 4 9 Power on indicator system state indicator power button for motherboard 3 The power on indicator turns to green when the system power is on The power on indicator turns to amber when the system critical event occurs The power button controls the DC power supply output to the system NOTE When powe
97. ive and the 2 5 inch hard drive are similar Following is an example showing the replacement procedure of a 3 5 inch hard drive Removing a Hard Drive Blank A CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed K NOTE This section is applicable to systems with hot swappable hard drives only 1 Tum the lock lever counterclockwise until it points to the unlock symbol 2 Slide the release button to open the release handle See Figure 3 2 Using the release handle pull the hard drive blank out of the hard drive bay Figure 3 2 Removing or Installing a Hard Drive Blank 84 Installing System Components 1 3 release button 2 lock lever release handle 4 hard drive blank Installing a Hard Drive Blank l With the lever on the hard drive blank open slide the hard drive blank into the drive bay until the hard drive blank makes contact with the backplane See Figure 3 2 Close the release handle to lock the hard drive blank in place Turn the lock lever clockwise to the lock symbol See Figure 3 2 Removing a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read an
98. l Change User Password Clear User Password Password Check BIOS SETUP UTILITY Boot Server Security Exit Install or Change the password Full Access Setup lt Select Screen Tl Select Item Enter Change F1 General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Option Description Supervisor Password Displays whether the supervisor password is installed or not User Password Displays whether the user password is installed or not Change Supervisor Password Installs or changes the password User Access Level Full Access default Limited allows only limited fields to be changed such as Date and Time No Access prevents User access to the Setup Utility View Only allows access to the Setup Utility but the fields cannot be changed This item only can be seen when the Supervisor password is installed 64 Using the System Setup Program Option Description Change User Password Installs or changes the password Clear User Password Immediately clears the User password This item only can be seen when the user password is installed Password Check Setup default Setup Check password while invoking setup Always Check password while invoking setup as well as on each boot This item only can be seen when the supervisor or the user password is installed Exit Menu Scroll to this item
99. les Hard drive Hard drive backplane Backplane Gi backplane power connectors J5 power cables Fan Controller Board Removing the Fan Controller Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 142 Remove the power distribution boards See Removing a Power Distribution Board on page 147 4 Disconnect all the cables from the fan controller board See Figure 3 41 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 152 Installing System Components 5 Remove the screw securing the fan controller board to the chassis See Figure 3 40 6 Slide and lift the fan controller board out of the chassis See Figure 3 40 1 fan controller board 2 screw Installing the Fan Controller Board A CAUTION Many repairs may only be done by a certified
100. ly grasped Position your thumb firmly over the processor socket release lever and release the lever from the locked position Rotate the lever 90 degrees upward until the processor is released from the socket See Figure 3 8 Rotate the processor shield upward and out of the way See Figure 3 8 Lift the processor out of the socket and leave the socket release lever up so that the socket is ready for the new processor CAUTION Be careful not to bend any of the pins on the ZIF socket when removing the processor Bending the pins can permanently damage the system board Be sure to properly align the process or notch to the socket and insert straight down Do not move from side to side Installing System Components Figure 3 8 Removing and Installing a Processor 5 processor shield 2 processor notch in processor 2 4 socket key 2 socket release lever 6 ZIF socket Installing a Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When installing only one processor the processor must be installed in the processor0 for the socket location see System Board Conne
101. may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installation Problems Perform the following checks when you troubleshoot installation problems e Check all cable and power connections including all rack cable connections e Unplug the power cord and wait for 1 minute Then reconnect the power cord and try again e Ir the network is reporting an error verify that the system has enough memory and disk space e Remove all added peripherals one at a time and try to turn on the system If after removing a peripheral the system works it may be a problem with the peripheral or a configuration problem between the peripheral and the system Contact the peripheral vendor for assistance Troubleshooting Your System 183 e Ifthe system does not power on check the LED display If the power LED is not on you may not be receiving AC power Check the AC power cord to make sure that it is securely connected Troubleshooting System Startup Failure If your system halts during startup especially after installing an operating system or reconfiguring your system s hardware check for invalid memory configurations These
102. me with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 92 Ensure that each processor and heat sink are properly installed See Installing a Processor on page 97 Install the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 92 Remove processor 2 See Removing a Processor on page 96 Install the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists the processor is faulty See Getting Help on page 215 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Troubleshooting Your System 12 Remove the system board assembly See Removing a System Board Assembly on page 92 13 Replace processor 1 with processor 2 See Installing a Processor on page 97 14 Repeat step 9 through step 11 If you have tested both the processors and the problem persists the sy
103. merican Megatrends Inc Option Description Status of BMC Displays the BMC status IPMI Specification Version Displays the IPMI specification version BMC Firmware Version Displays the BMC firmware version PIC Firmware Version Displays the PIC firmware version NICI MAC Address Displays the NIC MAC address NIC2 MAC Address Displays the NIC2 MAC address Using the System Setup Program 59 Option Description Set BMC LAN Configuration Inputs for Set LAN Configuration command Each item in this group may take considerable amount of time Remote Access Configuration Configures Remote Access Restore on AC Power Loss System action to take on AC power loss recovery Power Off default Power Staggering AC Configures power recovery behavior Recovery This item only can be seen when Remote on AC Immediate default Power Loss be selected in Power On or Last State Power On Delay Configures time for power on delay the setting range user defined of delay time is 0 255sec View BMC System Event Log View all events in the BMC Event Log It will take a max of 15 seconds to read all BMC SEL records Clear BMC System Event Log Clears all events in the BMC Event Log Event Logging Enables or disables BIOS to log system events to Enabled default BMC errors include ECC PCI PCI E HT etc NMI on Error Enables or disable
104. middle plane holder Figure 3 43 9 Lift the upper middle plane out See Figure 3 43 156 Installing System Components Figure 3 43 Removing and Installing the Upper Middle Plane 1 screw 9 2 upper middle plane 10 Remove the screws that secure the mid plane holder support to the chassis See Figure 3 44 11 Lift the mid plane holder support out of the chassis See Figure 3 44 Installing System Components 157 1 screw 4 2 mid plane holder support 12 Remove the screws that secure the mid plane holder to the chassis Figure 3 45 13 Lift the mid plane holder out of the chassis See Figure 3 45 158 Installing System Components 1 screw 8 2 mid plane holder 14 Disconnect all the cables from the lower middle plane See Figure 5 9 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 15 Remove the screws that secure the lower middle plane to the chassis Figure 3 46 16 Lift the lower middle plane out of the chassis See Figure 3 46 Installing System Components 159 1 screw 8 2 lower middle plane Installing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or
105. mp SATAII connectors cable Mini SAS connector B 0 5 and SGPIO A amp B LSI 9265 81 RAID Battery Optional Removing the LSI 9265 8i RAID Battery Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The information in this section applies only to systems intalled with the LSI 9265 8i card 116 Installing System Components Remove the system board assembly See Removing a System Board Assembly on page 92 Disconnect the cable connecting to the LSI 9265 81 card Remove the screws that secure the RAID battery assembly to the interposer extender See Figure 3 19 Lift the LSI 9265 81 RAID battery assembly away from the interposer extender See Figure 3 19 Figure 3 19 Removing and Installing the LSI 9265 81 RAID Battery Assembly 1 3 Yo UN ag gt screws 2 2 LSI 9265 8i RAID battery assembly system board assembly Installing the LSI 9265 8i RAID Battery Assembly l Place the LSI 9265 8i RAID battery assembly in position on the interposer extender See Figure 3 19 Replace the screws securing the LSI 9265 8i RAID battery assembly to the
106. n page 146 Replace the system board assemblies See Installing a System Board Assembly on page 93 Close the system see Closing the System on page 143 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Installing System Components 161 Backplanes K NOTE Following is the replacement procedure of SATA2 and SAS backplane for 3 5 inch hard drive systems Replacement procedures for the 2 5 inch SATA2 and SAS backplanes are similar to the procedures to replace backplane for 3 5 inch hard drive systems Removing the Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 85 A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can
107. nc Option Description OnChip SATA Channel Selects this item to enable or disable Onboard SATA Enabled default controller OnChip SATA Type Native IDE Native mode Native IDE default AMD_AHCI Use AMD AHCI option ROM IDE gt AMD_AHCI No AHCI option ROM use AMD AHCI driver need load driver during the operating system installation Windows 2008 R2 had native support SATA Portl 6 While entering SATA setup BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives Power Saving features Selects this item to enable or disable power saving Disabled default features in SB 50 Using the System Setup Program Option Description SATA AHCI Ports Auto Clk Ctrl Enabled default This option disables the clocks for unused SATA ports in AHCI modes This will enable some power savings But please note that if you shutdown the clock then hot plug for that port will not work SATA IDE Ports Auto Clk Ctrl Enabled default This option disables the clocks for unused SATA ports in IDE modes It will enable some power savings But please note that if you shut clock then hot plug for that port will not work SATA Smbus Interface Disabled default Enable or disable SATA SMBUS Interface SATA controller contains a smbus slave controller which can be used to program the SATA PHY circuitry This is used for testing characterization purpose Selec
108. nce mode OS Control mode or Advanced Platform Management Link mode When set to APML mode you can change setting of PSU Power Capping options Cstate Mode Specifies the method of C State enablement C6 default 16MB memory is use to hold the state information of cores entering the CC6 power management state This option only support on Valencia processor This option only support on 3BXX 2 x x BIOS Using the System Setup Program 47 Option Description CPU Power Capping This option can decide the highest performance P state P state 0 default in OS This setting only can be seen when Power Management be selected to OS Control mode PSU Power Capping The setting controls PSU Power its range limited in 150 default 15072000W The value is sent to BMC by IPMI command and BMC controls PSU power This setting only can be seen when Power Management be selected to APML mode and the system board at location 4 in the chassis Memory Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Memory Configuration Reserve a spare rank in each channel Memory Remap 3GB 4GB Disabled DRAM Timing Config Manual Memory Clock Speed 800Mhz Memory voltage operation Auto ez Select Screen t 4 Select Item Change Option Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American
109. nfiguration on page 62 Note that the last four options need to sync with the host and client 4 Enter LAN Configuration screen and verify the following settings e BMC LAN Port Configuration Dedicated NIC e DHCP Enabled Disabled or Enabled Enabled if DHCP server support e IP Address 192 168 001 003 e Subnet Mask 255 255 255 000 e Gateway Address 000 000 000 000 To do this see LAN Configuration on page 61 Note that the host and client need to have the same network section To enable SOL feature in the mode of Shared NIC please perform the following steps Connect the LAN cable to NICI connector For location of NIC connector on the back panel see Figure 1 6 item 5 2 Enter the server BIOS setup screen Enter Set BMC LAN Configuration screen and verify the following settings e Remote Access enabled e Serial port number COM2 e Serial Port Mode 115200 8 n 1 e Flow Control None e Redirection After BIOS POST Always e Terminal Type ANSI Using the System Setup Program 39 To do this see Remote Access Configuration on page 62 Note that the last four options need to sync with the host and client 4 Enter LAN Configuration screen and verify the following settings e BMC LAN Port Configuration Shared NIC e DHCP Enabled Disabled or Enabled Enabled if DHCP server support e IP Address 192 168 001 003 e Subnet Mask 255 255 255 000 e Gateway Address 000 000 000 000 To do this see LA
110. ng P2 state 4863 CPU Power To decide the highest performance P state in OS Capping P3 state 4864 CPU Power To decide the highest performance P state in OS Capping P4 state 4865 OnChip SATA Disabled all SATA channel on board Channel 4866 OnChip SATA Enabled all SATA channel on board Channel 4871 Sata AHCI Ports This option when enabled shuts down the clocks for Auto Clk Ctrl unused SATA ports in AHCI and AMD_AHCI modes This will enable some power savings Note If you shutdown clock then hotplug for that port will not work 4872 Sata AHCI Ports This option when enabled shuts down the clocks for Auto Clk Ctrl unused SATA ports in AHCI and AMD_AHCI modes This will enable some power savings Note If you shutdown clock then hotplug for that port will not work 72 Using the System Setup Program Token Setup option Description 4873 Sata IDE Ports This option when enabled shuts down the clocks for Auto Clk Ctrl unused SATA ports in IDE modes IDE gt AHCI IDE gt AMD_ACHI modes This will enable some power savings Note If you shutdown clock then hotplug for that port will not work 4874 Sata IDE Ports This option when enabled shuts down the clocks for Auto Clk Ctrl unused SATA ports in IDE modes IDE gt AHCI IDE gt AMD_ACHI modes This will enable some power savings Note If you shutdown clock then hotplug for that port will not work 4875 SATA Smbus Disa
111. nician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product System Configuration Jumper Settings The function of system configuration jumper installed on each system board is shown below 21 21 JP4 ca JP3 EC J5 ramman JP9 ees JP Iesel JP11 om JP JP1JP9J5JP3 JP4 Disable Enable Table 5 1 System Configuration Jumper Jumper Function Off On JP4 Clear Password Disable Enable JP3 BIOS Recovery Disable Enable J5 COM Port Switch Disable Enable JP9 Clear CMOS Disable Enable JP1 BMC Configuration Disable Enable JP11 VDDR 1 2V 1 05V Switch Disable Enable 214 Jumpers and Connectors K NOTE The in the table of system configuration jumper describes the default status and the default state is not active state K NOTE means if disabled BMC Port 1 is set to internal and port 2 to external if enabled BMC Port 1 is set to external and internal port has no function NOTE means if disabled 1 2V select for 95W and 65W CPU if enabled 1 05V select for 35W CPU Backplane Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should
112. nsion card by its edges and carefully remove it from the expansion card connector 6 Ifyou are removing the card permanently install an expansion card slot cover over the empty expansion slot opening and close the expansion card latch K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 3 10 Removing the Expansion Card 1 expansion card slot cover 2 screw 3 expansion card 4 expansion card connector 100 Installing System Components Installing the Expansion Card A Aum BW CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See R
113. ntrol by none 4839 Flow Control Remote access flow control by hardware 483A Flow Control Remote access flow control by Software 4840 Force USB first Disable USB to be the first boot device 4841 Force USB first Enable USB to be the first boot device the priority is higher than PXE It takes effect on next boot 4842 iSCSI Remote Boot 4843 iSCSI Remote Boot Config Onboard Lan to iSCSI 4850 GART Error Report Disable GART Error report This option should remain disabled for the normal operation The driver developer may enable it for testing purpose 4851 GART Error Report Enable GART Error report This option should remain disabled for the normal operation The driver developer may enable it for testing purpose 4854 Secure Virtual Disable Secure Virtual Machine Mode Machine Mode 4855 Secure Virtual Enable Secure Virtual Machine Mode Machine Mode 4858 ACPI SRAT Table Disable the building of ACPI SRAT Table When this option is Disabled NUMA is not supported 4859 ACPI SRAT Table Enable the building of ACPI SRAT Table When this option is Enabled NUMA is supported Using the System Setup Program 71 Token Setup option Description 4860 CPU Power To decide the highest performance P state in OS Capping P0 state 4861 CPU Power To decide the highest performance P state in OS Capping P1 state 4862 CPU Power To decide the highest performance P state in OS Cappi
114. ny repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the system board assembly See Removing a System Board Assembly on page 92 Locate the memory module sockets See Figure 3 30 Press the ejectors on the memory module socket down and out as shown in Figure 3 31 to allow the memory module to be inserted into the socket Handle each memory module only on either card edge making sure not to touch the middle of the memory module Installing System Components 135 5 Align the memory module s edge connector with the alignment key of the memory module socket and insert the memory module in the socket See Figure 3 31 E NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way Figure 3 31 Installing and Removing a DIMM 1 memory module 2 memory module socket 3 memory module socket ejector 2 6 Press down on the memory module with your thumbs to lock the memory module into the socket See Figure 3 31 When the memory module is properly seated in the socket the ejectors on the memory module socket align with the eje
115. oken Token Hyper Coherent HT HT3 4878 HI 4877 Transport Link Speed Configuration NonCoherent HT3 48A5 HT1 800 48A0 HT Link Speed 2600MHz 4 core processor HT3 1200 48a 6 core processor Non Coherent 16 bits 48A7 8 bit 48A6 HT Link Width PCI PCI E Slot Disabled 5001 LOs amp L1 5004 Configuration ASPM gt Active Onboard LAN Disabled 5021 Lis amp Ll 5024 State Power ASPM Management Configuration Mezzing Slot Disabled 5091 Lis amp LI 5094 ASPM NB SB Link Disabled 4883 Ll 4884 ASPM Using the System Setup Program 81 Installing System Components Safety Instructions A WARNING Working on systems that are still connected to a power supply can be extremely dangerous A CAUTION System components and electronic circuit boards can be damaged by discharge of static electricity A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product To avoid injury to yourself or damage to system follow these guidelines e Always disconnect the system from the power outlet whenever you are working inside the system e If possible wear a grounded wrist strap as
116. omponents Figure 3 21 Removing and Installing the Expansion Card Connector 3 screw 2 2 expansion card connector expansion card bracket Installing the Expansion Card Connector A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the expansion card connector into the expansion card bracket See Figure 3 21 Replace the two screws securing the expansion card connector to the expansion card bracket See Figure 3 21 Installing System Components 121 3 Install the expansion card See Installing the Expansion Card on page 101 4 Replace the system board assembly See Installing a System Board Assembly on page 93 Optional Daughter Cards Removing the SAS Daughter Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1
117. on model See also tokens BFh COh and D7h 401A Terminal Type The BIOS console redirection if enabled operates in VT100 emulation model See also tokens BFh CO0h and D7h 401B Terminal Type The BIOS console redirection if enabled operates in ANSI emulation model See also tokens BFh COh and D7h 401C Redirection After The BIOS console redirection if enabled continues BIOS POST to operate after the OS boot hand off Using the System Setup Program 69 Token Setup option Description 401D Redirection After BIOS POST The BIOS console redirection if enabled operates during the BIOS boot only and is disabled prior to OS boot hand off See also tokens BFh COh D7h 401Ah and 401Bh 4022 Force PXE first Whenever the BIOS boots up the system the first PXE capable device is inserted as the first device in the boot sequence Enabling this feature causes the BIOS operation to occur on the next and all subsequent boots and causes a change in the system s defined boot sequence unlike tokens 93h and 94h The BIOS chooses the first PXE capable device as the system s onboard network controller if present and enabled or the first bootable network device found in the system s standard PCI search order whichever comes first 4023 Force PXE first The PXE boot override is disabled and the system boot sequence is in effect 4033 Serial Port Mode Console Redirection ba
118. one by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The information in this section applies only to systems with the optional RAID controller card 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Disconnect the cable connecting to the LSI 9260 8i RAID battery Press the LSI 9260 81 RAID battery latch and lift the LSI 9260 81 RAID battery to release it from the LSI 9260 81 RAID battery carrier See Figure 3 14 4 Slide and lift the LSI 9260 81 RAID battery away from the LSI 9260 81 RAID battery carrier See Figure 3 14 108 Installing System Components Figure 3 14 Removing and Installing the LSI 9260 81 RAID Battery RAID battery latch 2 LSI 9260 8i RAID battery LSI 9260 81 RAID battery carrier 4 system board assembly RAID battery connector Installing the LSI 9260 81 RAID Battery 1 Insert the LSI 9260 81 RAID battery into the battery carrier until the RAID battery latch locks into place See Figure 3 14 Reconnect the cable connecting to the LSI 9260 81 RAID battery Make sure the cable is routed properly as shown in Figure 3 13 Replace the system board assembly
119. onnect the other end of the cable to the corresponding connectors on the interposer extender See Figure 3 23 for the cable routing See Figure 5 9 and Figure 5 10 for the interposer extender connectors and the SAS daughter card connectors Figure 3 23 Cable Routing for SAS Daughter Card i P ar Item Cable From To SAS Daughter Card HDD to Backplane SATAII Connectors SAS SGPIO SAS_ports 0 3 SATAII connectors cable 1 4 and SGPIO A SAS cable SAS_port 4 SATAII connector 5 SAS cable SAS_port 5 SATAII connector 6 LO SGPIO cable SGPIOB SGPIO B 124 Installing System Components Removing the NIC Daughter Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 92 2 Disconnect all the cables from the NIC daughter card Remove the four screws that secure the expansion c
120. onnector See Figure 3 38 Connect all the cables to the second power distribution board See Figure 3 39 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the first power distribution board in the system See Figure 3 38 Replace the screws securing the first power distribution board to the system See Figure 3 38 Connect all the cables to the first power distribution board See Figure 3 39 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the power supply See Installing a Power Supply on page 91 Installing System Components 9 Close the system See Closing the System on page 143 10 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Power Distribution Board Figure 3 39 Cable Routing Power Distribution Board a eer as Mi e e vii o lei BR sare III L Pas Item Cable From To Power Distribution Boards PMBus to PMbus connectors J6 Fan Control Board power distribution board cables e Main power cables Main power connectors J2 J3 Middle Plane Installing System Components 151 Item Cable From To Power Distribution Boards System fan System fan board power Fan Control Board board power connectors J7 cab
121. ootable Network Drives PXE 56 Using the System Setup Program Boot Settings Configuration Select this item and press Enter to view the following submenu items Quiet Boot Wait For F1 If Error Force PXE First Force PXE Boot Only Force USB First Boot Settings Configuration V02 69 Copyright 1985 2010 BIOS SETUP UTILITY Allows BIOS to skip certain tests while Enabled booting This will Disabled decrease the time Enabled needed to boot the Disabled system Disabled Select Screen Select Item Change Option Fl General Help F10 Save and Exit Exit American Megatrends Inc Option Description Quick Boot Allow BIOS to skip certain tests while booting which Enabled default will decrease the time needed to boot the system Quiet Boot Disabled displays normal POST messages Enabled default Enabled displays OEM logo instead of POST messages Wait For FI if Error Disabled default Wait for F1 key to be pressed if error occurs Force PXE First Enabled default Enables or disables PXE to be the first boot device It will take effect on the next boot Force PXE Boot Only Disabled default Enables or disables PXE to be the Only boot device Force USB First Disabled default Enable or disable USB to be the first boot device the priority is higher than PXE It will take effect on the next boot Using the System Set
122. ose the onboard or the first add in video controller for boot time message Active State Power Management Configuration To control Active State Power Management ASPM USB Configuration Scroll to this item and press Enter to view the following screen USB Configuration Module Version 2 24 5 13 4 USB Devices Enabled 2 Keyboard 1 Mouse 1 Hub gt USB Mass Storage Device Configuration USB PORT 1 BMC USB PORT 5 Rear Down USB PORT 6 Rear Up USB PORT 10 Internal USB PORT 12 Internal V02 69 Copyright 1985 2010 BIOS SETUP UTILITY 1 Drive Enabled Enabled Enabled gt Select Screen Enabled TL Select Item Enabled Change Option Fl General Help F10 Save and Exit ESC Exit American Megatrends Inc Option Description Module Version Displays the module version USB Devices Enabled Displays USB devices currently detected 54 Using the System Setup Program Option Description Legacy USB Support Disable enable legacy USB support Enabled default USB Port 1 BMC Enable or disable the corresponding USB port Enabled default USB Port 5 Rear Down Enable or disable the corresponding USB port Enabled default USB Port 6 Rear Up Enable or disable the corresponding USB port Enabled default USB Port 10 Internal Enable or disable the corresponding USB port Enabled default USB Port 12 Internal
123. oting 189 system features accessing 11 system setup boot settings configuration 57 hyper transport configuration 52 LAN configuration 61 memory configuration 48 PCI configuration 53 processor configuration 44 processor settings 42 remote access configuration 62 SATA configuration 50 system memory 43 USB configuration 54 T telephone number 215 troubleshooting cooling fans 189 damaged system 187 expansion card 195 Getting Help 221 external connections 183 wet system 186 hard drive 192 keyboard 183 Vv memory 190 A NIC 185 E processors 196 troubleshooting 183 SAS RAID controller daughter card 193 Ww sequence 182 warranty 36 system battery 187 wet system system boot issues 24 troubleshooting 186 system cooling 189 video 183 222 Index
124. oting Your System 10 1 12 13 14 Enter the System Setup program and check the system memory settings See System Memory on page 43 Make any changes to the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 10 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 92 Reseat the memory modules in their sockets See Installing the Memory Modules on page 134 Install the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to its electrical outlet and turn on the system and attached peripherals Enter the System Setup program and check the system memory settings See System Memory on page 43 If the problem is not resolved proceed with the next step Turn off the system and attached peripherals and disconnect the system from the power source Remove the system board assembly See Removing a System Board Assembly on page 92 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity See Installing the Memory Modules on page 134 Install the system board assembly See Rem
125. oving a System Board Assembly on page 92 Troubleshooting Your System 193 15 Reconnect the system to its electrical outlet and turn on the system and attached peripherals 16 As the system boots observe any error message that appears and the diagnostic indicators on the front of the system 17 Ifthe memory problem is still indicated repeat step 10 through step 16 for each memory module installed If the problem persists after all memory modules have been checked see Getting Help on page 215 Troubleshooting a Hard Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION This troubleshooting procedure can destroy data stored on the hard drive Before you proceed back up all files on the hard drive 1 If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and enter the host adapter configuration utility program by pressing lt Ctrl gt lt H gt for LSI 9260 9265 or lt Ctrl gt lt C gt for a SAS 2008 daughter card See the documentation supplied with the host adapter for information
126. ower Management GART Error Report Disabled default This option should remain disabled for the normal operation The driver developer may enable it for testing purpose Secure Virtual Machine lode Selects this item to enable or disable the function of securing virtual machine mode SVM Enabled default IOMMU Selects this item to enable or disable the LOMMU Disabled default device For Linux Certification IOMMU needs to be enabled and XEN must be installed SR IOV Enable Disable Single Root I O Virtualization Disabled default ACPI SRAT Table Selects this item to enable or disable the building of Enabled default ACPI SRAT table L3 Power Control Selects Enabled to stop the clock of idle sub caches in Enabled default the L3 Using the System Setup Program 45 Option Description Probe Filter Mode Auto default Selects Auto or Disabled to probe filter mode on or off DRAM Prefetcher Enabled default Selects Disabled to prevent the DRAM references from triggering DRAM prefetch requests Selects Enabled to turn on the DRAM prefetch unit in the Northbridge Hardware Prefetcher Enabled default Selects this item to enable or disable the Hardware Prefetcher HW Prefetch Training on SW Hardware Prefetch Training on Software Prefetch Disabled Prevent hardware prefetcher from Enabled default considering software prefetches when detecting stride
127. ower button controls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for five seconds About Your System 19 Figure 1 8 Enumeration Two System Boards Sa SIO k UI EI S i NIC Indicator Codes Figure 1 9 NIC Indicators 1 speed indicator 2 link activity indicator NIC Status Indicator Speed Solid green Blinking green Solid amber Blinking amber Off Condition Linking at 100 Mbps speed Port identification with 10 or 100 Mbps speed Linking at 1 Gbps speed Port identification with 1 Gbps speed Linking at 10Mbps speed when the link activity LED is green no link when the link activity LED is off NIC Status Indicator Link Activity Solid green Blinks green Off Condition LAN linking No access LAN accessing No link 20 About Your System Figure 1 10 NIC Indicators BMC Management Port 1 speed indicator 2 link activity indicator NIC Status Indicator Speed Condition Solid green Linking at 100 Mb
128. processors MLB up to one hard drives MLB and N A three memory modules MLB Installing System Components 89 Recommended Configuration Memory 4G 1333 2Rx4X72 8 240 HDD 600G SAS6 15K 3 5 SGT Full Configuration This includes full quantity of processors 95W memory 4G 1333 2R and HDD 600G SAS6 15K 3 5 Removing a Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The System requires at least one power supply to operate normally 1 Recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Disconnect the power cable from the power source and the power supply 3 Press the release lever and using the handle slide the power supply out of the system See Figure 3 5 E NOTE Removing the power supply may require considerable force 90 Installing System Components Figure 3 5 Removing and Installing a Power Supply 1 handle 2 power supply 3 release lever Installing a Power Supply A CAUTION Many repairs may only be done by a certified service techn
129. ps speed Solid amber Linking at 1 Gbps speed Off Linking at 10 Mbps speed when the link activity LED is solid green no link when the link activity LED is off NIC Status Indicator Link Activity Condition Solid green LAN linking Accessing Off No link Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup For location of the LEDs on the front panel see Figure l 1 for 3 5 hard drive and Figure 1 3 for 2 5 hard drive systems For location of the LEDs on the back panel see Figure 1 6 Table 1 3 lists the status associated with the status codes About Your System 21 Table 1 3 Status Indicator Codes Component Indicator Condition Power on Steady Green Power On SOS indi SE Blinks Amber BMC Critical condition event in Power Off mode S5 Blinks Green Amber BMC Critical condition event in Power On mode S0 S1 System Steady Blue IPMI Via OEM Command On dentificati E E Blinks Blue IPMI using Chassis Identify Command indicator i Off Blink On or ID Button Press ID On IPMI using Chassis Identify Command Off or ID Button Press ID Off Power Supply Indicator Codes Figure 1 11 Power Supply Status Indicator 1 power supply 22 About Your System AC power LED AC Power LED Condition Solid green Power supply is on AC OK DC OK or in standby mode 90 VAC 264 VAC for 470W 750W 1100W 180 VAC
130. rd 124 NICs 220 Index troubleshooting 185 P phone numbers 215 POST accessing system features 11 power distribution board removing 147 power supplies installing 91 removing 90 processor installing 97 removing 96 processors troubleshooting 196 R removing backplanes 161 cooling fans 144 expander card 165 expansion card 99 expansion card connector 119 fan controller board 151 front panel 170 hard drive 85 hard drive blank 84 heat sink 94 hot swap hard drive 85 interposer extender 136 LSI 9260 81 card 102 LSI 9260 81 RAID battery carrier 109 LSI 9265 81 card 110 Mellanox card 127 memory modules DIMMs 133 middle planes 154 NIC daughter card 124 power distribution board 147 power supply 90 processor 96 SAS daughter card 121 sensor board 174 system board 140 system board assembly 92 removing the LSI 9265 81 RAID Battery 117 removing the LSI 9265 81 RAID Battery 115 removing the Mellanox Card 127 replacing system battery 138 S safety 82 SAS controller daughter card troubleshooting 193 SAS daughter card installing 122 removing 121 SAS RAID controller daughter card troubleshooting 193 startup accessing system features 11 support contacting Dell 215 system closing 143 opening 142 system board connectors 198 installing 141 jumper settings 211 removing 140 system board assembly installing 93 removing 92 system cooling troublesho
131. rd is functioning enter the system setup program Verify that all USB ports are enabled See USB Configuration on page 54 If your keyboard is not functioning you can also use remote access If the system is not accessible see Troubleshooting Your System 185 Jumper Settings on page 212 for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings Reconnect and power on each USB device one at a time If a device causes the same problem power down the device replace the USB cable and power up the device If the problem persists replace the device If all troubleshooting fails see Getting Help on page 215 Troubleshooting a Serial UO Device l Turn off the system and any peripheral devices connected to the serial port Swap the serial interface cable with another working cable and turn on the system and the serial device If the problem is resolved replace the interface cable Turn off the system and the serial device and swap the device with a comparable device Turn on the system and the serial device If the problem is resolved replace the serial device If the problem persists see Getting Help on page 215 Troubleshooting a NIC l Restart the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector See NIC Indicators BMC Management Port on page 21 e Ifthe link
132. re NMI 4 PCI PERR A R 5 PCI SERR A R 6 EISA Fail Safe Timeout 7 Bus Correctable Error A 003F D 0000 R 003F 0 Presence detected A D R 1 Power Cycle A D R 4 AC lost 6 Power Unit Failure detected A 0053 D 0000 R 00053 0 Presence detected A D R 3 Power Supply input lost AC DC A D R A 0009 D 0009 R 0009 About Your System 35 Sensor Sensor Name Event Sensor Type Memory 80h DIMM_A0 Sensor Specific DIMM_A2 amp 6Fh 8Bh DIMM_B0 DIMM_B2 amp DIMM_C0 DIMM_C2 amp DIMM_D0 DIMM_D2 Sensor Type Critical Interrupt E3h PCIE_Error Sensor Specific 6Fh E6h CPU_Bus_Error Sensor Specific 6Fh E7h SR56X0_Error Sensor Specific 6Fh Other Information You May Need Event Log 0 Correctable error A R 1 Uncorrectable error A R A 0003 D 0000 R 0003 7 Bus Correctable Error 8 Bus Uncorrectable Error A Bus Fatal Error A 0580 D 0000 R 0580 7 Bus Correctable Error 8 Bus Uncorrectable Error A 0180 D 0000 R 0180 7 Bus Correctable Error 8 Bus Uncorrectable Error A 0180 D 0000 R 0180 A WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document The Getting Started Guide provides an overview of rack installation system features setting up your system and technical specifications K NOTE Always check for updates
133. remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 3 Open the system See Opening the System on page 142 4 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Disconnect front panel cables from the fan controller board See Figure 5 12 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 6 Remove the screws that secure the hard drive cage to the chassis See Figure 3 47 7 Remove the hard drive cage from the chassis See Figure 3 48 8 Disconnect the cable from the sensor board See Figure 5 14 9 Remove the screw that secure the sensor board to the hard drive cage See Figure 3 56 10 Remove the sensor board from the hard drive cage See Figure 3 56 176 Installing System Components Figure 3 56 Removing and Installing the Sensor Board E Les 1 sensor board 2 screw Installing the Sensor Board for 3 5 HDD System A CAUTION Many repairs may only
134. ring on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for 5 seconds About Your System 13 Item Indicator Button Or Connector Icon Description 2 System identification indicator button for motherboard 1 4 System identification indicator button for motherboard 2 6 System identification indicator button for motherboard 4 8 System identification indicator button for motherboard 3 The identification button can be used to locate a particular system and system board within a chassis When the button is pushed the blue system status indicator on the front and back blink until the button is pushed again 5 Hard Drives Up to twelve hot swappable 3 5 inch hard drives Up to twenty four hot swappable 2 5 inch hard drives Drive Cover Applicable only for 2 5 inch hard drive system Hard Drive Indicator Patterns Figure 1 5 Hard Drive Indicators 1 hard drive activity indicator green 14 About Your System 2 hard drive status indicator green and amber Table 1 1 Hard Drive Status Indica
135. roblems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist e System cover cooling shroud drive blank power supply blank or front or back filler panel is removed e Ambient temperature is too high 190 Troubleshooting Your System e External airflow is obstructed e Cables inside the system obstruct airflow e An individual cooling fan is removed or has failed See Troubleshooting a Fan on page 189 Troubleshooting a Fan A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Locate the faulty fan indicated by the diagnostic software Turn off the system and all attached peripherals Open the system See Opening the System on page 142 Reseat the fan s power cable wa BW N Res
136. rs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product The function of backplane jumper installed on the expander card is shown below Figure 5 17 Jumper Installed on Expander Card i U i A KR B SS bz Disable Enable EEE CHD Table 5 3 Jumpers Installed on Expander Card Jumper Function Off On A SAS Card Selection Disable Enable B MLB Mode Selection Disable Enable C UART Selection Disable Enable D Reserved K NOTE The in the table of system configuration jumper describes the default status and the default state is not active state 216 Jumpers and Connectors Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 E NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Click your country region at the bottom of the page For a full list
137. ry modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components Remove the system board assembly See Removing a System Board Assembly on page 92 Locate the memory module sockets See Figure 3 30 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket See Figure 3 31 Handle each memory module only on either card edge making sure not to touch the middle of the memory module Replace the system board assembly See Installing a System Board Assembly on page 93 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals Installing the Memory Modules A WARNING The memory modules are hot to the touch for some time after the A system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Ma
138. s for prefetch Enabled Hardware prefetcher considers software prefetches when detecting strides for prefetch requests CPB Mode Specifies the method of core performance boost Auto default enablement This option only support on Valencia processor This option only support on 3BXX 2 x x BIOS CIE Support Configures C1E type Enabled default Set auto to use Message Iriggered if support by hardware This option only support on 3BXX 2 x x BIOS TDP Control Configure TDP Control Setting Auto default Node TDP Limit Configure Node TDP Limit Enabled default This setting only can be seen when TDP Control be selected to Manual mode APML SW TDP Limit Configure APML SW TDP Limit Enabled default This setting only can be seen when TDP Control be selected to Manual mode 46 Using the System Setup Program Power Management This field sets the System PowerManagement Cstate Mode c6 to Maximum Performance CPU Power Capping P state 0 mode OS Control mode PSU Power Capping 150 or Advanced Plattorm Management Link mode When set to APML mode you can change setting of PSU Power Capping option lt Select Screen TL Select Item Change Option EI General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends I Option Description Power Management This field sets the System Power Management to OS Control default Maximum Performa
139. s BIOS to generate NMI when Disabled default uncorrectable errors occur 60 Using the System Setup Program LAN Configuration Select Set BMC LAN Configuration to view the following submenu as SESE BMC LAN Port Configuration BIOS SETUP UTILITY Security Exit Shared NIC V02 69 Copyright 1985 2010 American Megatrends Inc Option Description Channel Number Displays the channel number Channel Number Status Displays the channel number status BMC LAN Port Sets BMC LAN Port to dedicated NIC or shared NIC Configuration Port 1 is defaulted as shared NIC Shared NIC default DHCP Enabled Enables or disables BMC LAN to get LAN IP from Enabled default DHCP IP Address Uses this screen to input IP address Input by user Subnet Mask Uses this screen to input subnet mask address Input by user Gateway Address Uses this screen to input Gateway address Input by user Current Mac address in BMC Displays the current Mac address in BMC Using the System Setup Program 61 Remote Access Configuration Select Remote Access Configuration to view the following submenu BIOS SETUP UTILITY Main Advanced Boot Security Exit Configure Remote Access Type and parameters Enable Disable Remote Access support Serial port number COM2 Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI VTI UTFS8 Combo Key Support
140. ssigning CPUs local APIC ID may solve this issue MPS Table is not built System may operate in PIC or Non MPS mode Pause Response Error Cause Recovery Method device connected Host controller not Board repair supported 60h 64h emulation Check whether this Board repair host controller needs 64bit data structure or not Not enough Board repair memory for serial redirection BMC chip does not Board repair find Failed to copy the MPTable to F000 or E000 shadow RAM Check APIC failed Board repair Board repair About Your System 29 BMC Sensor Sensor Name Event Sensor Type Temperature 41h NB_TEMP Threshold 01h 40h MB_TEMP Threshold 01h 44h CPU0_Temp Threshold 01h 30 About Your System Event Log Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R A 0280 D 3280 R 1818 Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A D S R A 0280 D 3280 R 1818 Lower critical threshold is comparison returned A D S R Lower non critical threshold is comparison returned A D S R Upper critical going high A D S R Upper non critical going high A
141. ssssessssesscssssessessesesseess 198 Backplane Connectors seen 200 3 5 Hard Drive Backnlane EEN 200 2 5 Hard Drive Backolane EE 202 2 5 Hard Drive Backplane Expander Card Connectors eene 204 Middle Plane Connectors seen 205 Interposer Extender Connectors ee 206 SAS Daughter Card Connectors eer 207 Contents 9 NIC Daughter Card Connectors eer 208 Fan Controller Board Connectors seen 209 Power Distribution Board Connectors ENEE 210 Sensor Board Connectors EENEG 211 J mper Settings EAR 212 System Configuration Jumper Settings scessecsesecsesseeseestesteeeeseees 212 Backplane Jumper Settings EE 213 Backplane Expander Card Jumper Settings cscssseeeeeees 214 Gi GEST NG Help iciecccnaisienaanien ir a a a 215 Contacting Dell EE EE EE Ee 215 d AVG Eege 216 10 Contents About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup Keystroke Description lt F2 gt Enters the System Setup program See Start Menu on page 37 lt F11l gt Enters the BIOS Boot Manager See System Setup Options at Boot on page 38 lt F12 gt Starts Preboot eXecution Environment PXE boot lt Ctrl gt lt C gt Enters the SAS 2008 Daughter Card Configuration Utility For more information see the SAS adapter documentation lt Ctrl gt lt H gt Enters the LSI 9260 configuration utility For more informat
142. ssssssssssssssesessesessesees 183 Troubleshooting a USB Device s ssscsssssssssessssessesesseseseesesassseseeseeaes 183 Troubleshooting a Serial 1 0 Device s sssssssssessesessssesssssessessesees 184 Troubleshooting a NIC c cssscssssssssssssssssesssssssesseseseseesesasssesesassssesaeeaes 185 Troubleshooting a Wet System s cssssssssssssssssessesessessesssessesesasssesesaeeaes 186 Troubleshooting a Damaged System ss ssssssssssessesesessessssesseseesesees 187 Troubleshooting the System Battery sssssssssssssssssesssaeseeseeassees 187 Troubleshooting Power Supplies seen 188 Troubleshooting System Cooling Problems scssssssssassesessesees 189 Troubleshooting a Fan csccsssssssessssesesessssesssssseaessesesssssseaesssescsesseassseaeas 189 Troubleshooting System MemMoOry s ssssssssssessssssseseesessessssesaesesseeseeees 190 Troubleshooting a Hard Drive c csscscsssesessesessesesesesseaeeseeaeeesseaeeeeaeaes 192 Troubleshooting a Storage Controller s sscsssessessesssessesesseseesessesees 193 Troubleshooting Expansion Cards s sssssssssssessssssesssstestesseeneeateateseess 195 Troubleshooting Processors sssssssssscsesesssseaessesesesssseaesseneseeesseaeeeeaeaes 196 IRQ Assignment Conflicts eer 197 5 Jumpers and Connectors 198 System Board Comme ctoss sssssscssssssssssssssssssssesscss
143. stem board 21 indicators back panel 18 front panel 12 installing backplanes 164 cooling fans 146 expander card 169 expansion card 101 expansion card connector 120 fan controller board 152 front panel 173 hard drive blank 85 heat sink 95 hot swap hard drive 86 interposer extender 137 LSI 9260 81 card 105 LSI 9260 81 RAID battery 107 108 LSI 9260 81 RAID battery carrier 110 LSI 9265 81 card 113 Mellanox card 130 memory modules 134 middle planes 159 NIC daughter card 126 power supply 91 processor 97 SAS daughter card 122 sensor board 176 system board 141 system board assembly 93 installing the LSI 9265 81 RAID Battery 118 installing the LSI 9265 81 RAID Battery Assembly 116 interposer extender installing 137 removing 136 K keyboards troubleshooting 183 L LEDs BMC heart beat 23 LSI 9260 81 card installing 105 removing 102 Getting Help 219 LSI 9260 81 RAID battery installing 107 108 LSI 9260 81 RAID battery carrier installing 110 removing 109 LSI 9265 81 card installing 113 removing 110 LSI 9265 81 Card 110 LSI 9265 81 RAID Battery Optional 115 M Mellanox card installing 130 removing 127 memory troubleshooting 190 memory modules installing 134 removing 133 memory modules DIMMs configuring 131 middle planes installing 159 removing 154 N NIC daughter card installing 126 removing 124 NIC Daughter Ca
144. stem board is faulty See Getting Help on page 215 IRO Assignment Conflicts Most PCI devices can share an IRQ with another device but they cannot use an IRQ simultaneously To avoid this type of conflict see the documentation for each PCI device for specific IRQ requirements Table 4 1 Assignment Specific IRQ Requirements IRQ Line Assignment IRQ Line Assignment TROO 8254 timer IRQ8 RTC IROI Keyboard controller IRQ9 SCI IRQ2 Cascade for IRQ9 IROIO USB controller NIC IRO3 Serial port IROI1 VGA USB controller IRO Serial port IRQ12 Mouse controller IRO5 Free IRQO13 Processor IRQ6 Free IROI4 Primary DE controller IRQ7 USB controller IROI5 Secondary IDE controller Troubleshooting Your System 199 Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system Figure 5 1 System Board Connectors 200 4 5 27 26 25 24 23 2221 2019 LAN LED connector SGPIO connector 2 IPMB connector onboard SATA2 connector 3 DIMM sockets for processor 1 BMC ID ACK connector reserve front panel connector Jumpers and Connectors o oo Ss N 10 12 PCI E daughter card connector SGPIO connector 1 on
145. t SATA Port 1 6 to configure each device on the SATA channel using the following screen BIOS SETUP UTILITY Advanced SATA Portl1 lt Select Screen TL Select Item F1 General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 51 Option Description Device Displays the type of device assigned to this channel Vendor Displays the manufacture s name of the device Size Displays the size of the device GB Hyper Transport Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Hyper Transport Configuration Non Coherent HT Link Speed HT3 2600MHz Non Coherent HT Link Width 16 bits 2nd HT Link Enabled lt Select Screen TL Select Item Change Option Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc Option Description Coherent HT Link Speed Selects coherent HT link frequency HT3 default Non Coherent HT Link This option is to set Non Coherent HT Link frequency Speed and based on the processor core number displays HT3 2600MHz default different selections For 4 core processor HT1 800 1000 HT3 1200 1600 2000 2600 For 6 core processor HT3 1200 1600 2000 2600 52 Using the System Setup Program Option Description Non Coherent HT Link Selects non coh
146. tart the system If the fan functions properly close the system See Closing the System on page 143 Troubleshooting Your System 191 If the fan does not function turn off the system and install a new fan See Cooling Fans on page 144 Restart the system If the problem is resolved close the system See Closing the System on page 143 If the replacement fan does not operate see Getting Help on page 215 Troubleshooting System Memory A 192 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Invalid memory configurations can cause your system to halt at startup without video output See System Memory on page 131 and verify that your memory configuration complies with all applicable guidelines If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to power Turn on the system and attached peripherals and note the messages on the screen Go to step 10 if an error message appears indicating a fault with a specific memory module Troublesho
147. telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 142 Disconnect the fan s power cable from the fan controller board Note the routing of the cable through the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 4 To remove the cooling fan 2 3 or 4 just directly lift it out of the cooling fan cage See Figure 3 36 Installing System Components 145 Figure 3 36 Removing and Installing a Cooling Fan 2 3 or 4 1 cooling fan 1 2 cooling fan 2 3 cooling fan 3 4 cooling fan 4 5 cooling fan cage To completely remove the cooling fan 1 please follow step 6 to 8 6 First lift the cooling fan 1 out of the cooling fan brackets See Figure 3 37 7 Remove the screws that secure the short cooling fan bracket to the chassis and then lift the short cooling fan bracket out of the chassis See Figure 3 37 Note the cooling fan 1 cable which is routed under the short cooling fan bracket 8 Lift the cooling fan with the cable out of the chassis 146 Installing System Components Figure 3 37 Removing an
148. telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the lower middle plane into the chassis See Figure 3 46 2 Replace the screws that secure the lower middle plane to the chassis See Figure 3 46 3 Connect all the cables to the lower middle plane See Figure 5 9 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 4 Place the middle plane holder into the chassis See Figure 3 45 160 Installing System Components 10 11 12 13 14 15 16 Replace the screws that secure the middle plane holder to the chassis See Figure 3 45 Place the mid plane holder support into the chassis See Figure 3 44 Replace the screws that secure the mid plane holder support to the chassis See Figure 3 44 Place the upper middle plane on the middle plane holder See Figure 3 43 Replace the screws that secure the middle plane to the middle plane holder See Figure 3 43 Connect all the cables to the upper middle plane See Figure 5 9 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Place the fan bracket into the chassis Figure 3 42 Replace the screws that secure the fan bracket to the chassis Figure 3 42 Replace the cooling fans See Installing a Cooling Fan o
149. top to bottom SATA2 hard drive connectors 1 2 and 3 for system board 3 from top to bottom backplane power connector for power supply 2 10 backplane power connector for power supply 1 SGPIO connector for system board 3 SGPIO connector for system board 1 CPLD JTAG connector SATA2 hard drive connectors 1 2 and 3 for system board 2 from top to bottom SATA2 hard drive connectors 1 2 and 3 for system board 4 from top to bottom Jumpers and Connectors 203 2 5 Hard Drive Backplane Figure 5 4 Front View of the Backplane Lit HEEN UEL ie oO 1 SATA2 and SAS connectors 1 to 6 2 SATA2 and SAS connectors 1 to 6 for system board 1 from left to right for system board 2 from left to right 3 SATA2 and SAS connectors 1 to 6 4 SATA2 and SAS connectors 1 to 6 for system board 3 from left to right for system board 4 from left to right 5 2 5 backplane Figure 5 5 Back View of the Backplane Type 1 1 system fan board connector 2 backplane power connector for power supply 1 3 SATA2 hard drive connectors 1 to 6 4 SATA2 hard drive connectors 1 to 6 for system board 4 from right to left for system board 3 from right to left 204 Jumpers and Connectors SATA2 hard drive connectors 1 to 6 for system board 2 from right to left backplane jumper SGPIO connector B for system board 1 SGPIO connector A for system board 2 SGPIO connector A for system board 3
150. tor Codes senn 22 BMC Heart Beat LED 23 Post Error Code sinia 24 Collecting System Event Log SEL for Investigation ssss 24 BM Eege EE EEN 30 Other Information You May Nee seen 36 2 Using the System Setup Program cccsesseseseseseeseeeeeeees 37 Start Menger 37 System Setup Options at Boot een 38 Console Redirection EEN 38 Setting up SOL Serial Over LAN ENEE 38 EU UE 41 M in Sereen EE 41 BIOS rare 20 42 System Firmware AES EE EEEE E E 42 Contents 3 Product Intormatton nannaa 42 NEE 42 SYStEMIM OM ONY a EE E E E 43 Advanged Menn ciieaicsicicicasssseciesdsasscsazeiesecoascescasdazoseconssatcasdndeascurbsntons EE 43 CPU Configuratio iioii eiieeii 44 Memory Configuration EE 48 SATA Contig uration r eA E EER 50 Hyper Transport Configuration scccsccsscssesssceseseeseesesseessseeeeseeseeess 52 PCI Eontigutratioh ise Ee RE 53 USB Configuration EE 54 Boot Mem geed 55 Boot Settings Configuration ssecsecscsecssssesssecessesessessesseesteeeeeseeaeeess 57 Boot WELT IT EE 58 Server MOM eacscescassccssecseccescuseccuseseccescunccuestnccosesdecnanecsecouscdetsaccectecseunductecansunceuues 59 LAN Configuration EE 61 Remote Access Configuration ss ssscscsssessscessessessessessesseeesseeateass 62 View BMC System Event Log 63 Secure Menn euer Eeer 64 Eet Mem ee 65 Command Line Interfaces for Setup Options ss ssessesseceeeseeeeteseees 66 3 Installing System
151. tors For 2 5 3 5 Hard Drive Backplane With CPLD Activity LED Status LED Controller HDD Type Function Green Green Amber SP5100 SATA2 Drive on line Off On Off Blinking when active Fail Off On Off LSI 9260 SAS Slot Empty Off Off Off LS19265 SATA2 Drive On Blinking On Off LSI 2008 line Access when active Drive Fail Off Off Blinking Blinking 2Hz when active Drive Rebuild Blinking Blinking Off when active 1Hz Drive Identify Blinking Blinking Off when active 2Hz About Your System 15 Table 1 2 Hard Drive Status Indicators For 2 5 Hard Drive Backplane With Expander Activity LED Status LED Controller HDD Type Function Green Green Amber LSI 9260 SAS Slot Empty Off Off Off LS19265 SATA2 Drive On Line Off On Off Blinking when active Drive Identify On On 250 ms Off Preparing for Blinking Blinking removal when active 2Hz Off 250 ms Drive Rebuild Off On 400 ms Off Blinking Blinking 2Hz when active Off 100 ms Drive Fail Oft Off On 125 ms Blinking Blinking when active 4Hz Off 125 ms Predicted Off On 500 ms On 500 ms Failure Blinking Off 500 ms Off 500 ms SMART when active Blinking Blinking 0 5Hz 0 5Hz Off 1000 ms Off 1000 ms Rebuild Abort Off On 3000 ms On 3000 Off 3000 ms ms Blinking Off 3000 0 08Hz ms Off 3000 ms Blinking Off 3000 ms 0 08Hz Off 3000 ms Off 3000 ms 16 About Your System
152. ud rate is set to 115 200 bits per second 4034 Serial Port Mode Console Redirection baud rate is be set to 57 600 bits per second 4035 Serial Port Mode Console Redirection baud rate is set to 19 200 bits per second 4036 Serial Port Mode Console Redirection baud rate is set to 9 600 bits per second 4037 Serial Port Mode Console Redirection baud rate is set to 3 8400 bits per second 4800 Quick Boot Do not allows BIOS to skip certain tests while booting 4801 Quick Boot Allows BIOS to skip certain tests while booting This decreases the time needed to boot the system 4804 SR IOV Disable Single Root I O Virtualization 4805 SR IOV Enable Single Root I O Virtualization 480E BMC LAN Port Specifies the current mode of operation for the BMC 70 Using the System Setup Program Token Setup option Description Configuration network interface to Dedicated Nic 480F BMC LAN Port Specifies the current mode of operation for the BMC Configuration network interface to Shared Nic 4810 DHCP Enabled Disable to get BMC IP address through DHCP server 4811 DHCP Enabled Enable to get BMC IP address through DHCP server 4816 Force PXE Boot Enable PXE to be the Only boot only 4817 Force PXE Boot Disable PXE to be the Only boot only 4838 Flow Control Remote access flow co
153. up Program 57 Boot Device Priority Select this item and press Enter to view the following submenu items BIOS SETUP UTILITY Boot Boot Device Priority Specifies the boot sequence from the 2nd Boot Device Network IBA GE SLO available devices A device enclosed in parenthesis has been disabled in the corresponding type menu gt Select Screen TL Select Item Change Option Fl General Help F10 Save and Exit ESC Exit V02 69 Copyright 1985 2010 American Megatrends Inc 58 Using the System Setup Program Server Menu This page enables you to configure Server parameters Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Main Advanced Boot Server Security Exit Server Configuration InPut for Set LAN tat Mi Work Configuration command PMI Sp i t n Vers b See IPMI 2 0 Spec BMC Firmware Vers r 1 1 1 table 23 1 NOTE Each question in 1 60 this group may take 61 considerable amount of time gt Remote Access Configuration Restore on AC Power Loss Power On lt Select Screen Power Staggering AC Recovery User Defined TL Select Item Power On Delay 0 Enter Go to Sub Screen Minir Power Delay 0000 Change Option Maxin 1 Power On Del 00255 F1 General Help F10 Save and Exit Event Control Interface ESC Exit gt View BMC System Event Log Clear BMC System Event Log Event Logging Enabled NMI on Error Disabled V02 69 Copyright 1985 2010 A
154. ve ATAPI Incom Secondary Ma ATAPI Incom patible Drive patible ster Drive patible Secondary Slave Drive ATAPI Incom About Your System patible Response Error Cause Halt Halt Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Preboot user password violation Unspecified Unspecified Unspecified HDD ATAPI IDE device failure Preboot user password violation HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure HDD ATAPI IDE device failure Recovery Method Clear password by switch Board repair Board repair Board repair Change HDD Clear Password by switch Change HDD Change HDD Change HDD Change HDD Change HDD Change HDD Change HDD Change HDD Error Code Error Message 0160 0162 0163 0164 0165 4100 4101 4102 4103 4104 4105 The processors installed in your system are not able to match their frequencies The processors installed in your system do not have the same cache size The processor s installed in your system are not known by the BIOS Please contact your BIOS vendor for appropriate updates Multiple core processors cannot be installed with single core processors The processor s installed
155. ve cage See Figure 3 57 3 Replace the screw that secure the sensor board to the hard drive cage See Figure 3 57 4 Connect the sensor board cable to the sensor board See Figure 5 14 Replace the hard drive cage into the chassis See Figure 3 48 6 Replace the screws that secure the hard drive cage to the chassis See Figure 3 47 Installing System Components 181 7 Connect all the cables to the backplane See Figure 5 6 for 2 5 inch hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 8 Connect front panel cables to the fan controller board See Figure 5 12 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 9 Close the system See Closing the System on page 143 10 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 88 11 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 182 Installing System Components Troubleshooting Your System Safety First For You and Your System A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A WARNING Before removing the system cover disconnect all power then unplug the AC power cord and then disconnect all peripherals and all LAN lines A CAUTION Many repairs
156. ve them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 48 Disconnect the cable from the sensor board assembly See Figure 5 14 Remove the screw that secure the sensor board assembly to the hard drive cage See Figure 3 57 Remove the sensor board assembly from the hard drive cage See Figure 3 57 Installing System Components 179 Figure 3 57 Removing and Installing the Sensor Board Assembly 1 sensor board assembly 2 screw 2 10 Remove the screw that secures the sensor board to the sensor board holder See Figure 3 58 11 Remove the sensor board from the sensor board holder See Figure 3 58 180 Installing System Components Figure 3 58 Removing and Installing the Sensor Board 1 screw 2 sensor board holder Installing the Sensor Board for 2 5 HDD System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Replace the sensor board into the sensor board holder See Figure 3 58 2 Replace the sensor board assembly into the hard dri
157. with the product 1 Recommend to turn off the system board by pressing the power button on the back panel and any attached peripherals 2 Disconnect all the external cables from the system board Remove the screw that secures the retaining latch See Figure 3 6 4 Press the retaining latch and using the handle slide the system board assembly out of the chassis See Figure 3 6 92 Installing System Components Figure 3 6 Removing and Installing a System Board Assembly 1 retaining latch 2 screw 3 handle 4 system board assembly Installing a System Board Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Slide the system board assembly into the chassis until it snaps into place See Figure 3 6 2 Reconnect all the external cables to the system board Replace the screw that secures the retaining latch See Figure 3 6 Turn on the system board by pressing the power button on the back panel and the attached peripherals Installing System Components 93 Heat Sinks Removing the Heat Sink A CAUTION Many repairs may only be done by a certified service technici
158. y Dell is not covered by your warranty Read and follow the safety instructions that came with the product If the problem is not resolved by replacing the battery see Getting Help on page 215 K NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup program the problem may be caused by software rather than by a defective battery Troubleshooting Your System 189 Troubleshooting Power Supplies 1 Identify the faulty power supply by the power supply s fault indicator See 2 NI Status Indicator Link Activity Condition Solid green LAN linking Accessing Off No link 3 Power and System Board Indicator Codes on page 21 A CAUTION At least one power supply must be installed for the system to operate Operating the system with only one power supply installed for extended periods of time can cause the system to overheat 4 Reseat the power supply by removing and reinstalling it See Power Supplies on page 89 K NOTE After installing a power supply allow several seconds for the system to recognize the power supply and to determine if it is working properly The power indicator turns green to signify that the power supply is functioning properly If the problem persists replace the faulty power supply 5 If all troubleshooting fails see Getting Help on page 215 Troubleshooting System Cooling P

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