Dell Microsoft Windows Small Business Server 2008 Important Information Guide
Contents
1. Directory Database and Exchange Information Store 14 Command Line Tools Fail to Execute 15 Windows NT Backup Restore Utility Fails Intermittently During First Restore Attempt 15 Disk Full Drives are Not Listed During the Windows Small Business Server 2008 Operating System Installation 16 Requirements for Client Access Licenses 16 Getting Help 16 Dell Software Support for Windows Small Business Server 2008 17 Contents This document provides important information about Microsoft Windows Small Business Server 2008 for Dell PowerEdge systems CAUTION To prevent the possibility of viruses infecting your system it is recommended that you use a different system to download any recommended patches hotfixes and service packs at microsoft com Before you install the updates on your system ensure that the system is attached to your network Minimum Supported BIOS System Firmware and Storage Controller Driver Versions K NOTE The tables in this section list the minimum requirements for supporting Small Business Server 2008 on Dell PowerEdge systems It is strongly recommended that you use the latest BIOS firmware and drivers available at support dell com or on the De Systems Management Tools and Documentation media that is shipped with your system Table 1 1 provides a list of the min2. When you start the Microsoft SOL Server 2005 setup from the media provided with the Windows Small Business Server 2008 Premium edition the installation screen displays the message Disk 1 of 2 Ignore this message and proceed with the SOL 2005 installation Insufficient Disk Space Error Message Dell Ref 209738 Microsoft recommends a system partition size of 60 GB due to the storage requirements for the Microsoft Exchange and Microsoft Windows SharePoint Services WSS features included in Windows Small Business Server 2008 If you install the operating system in a partition less than 60 GB the following error message is displayed during the second phase of the Windows Small Business Server 2008 installation insufficient disk space 12 Important Information Unable to Install Windows Small Business Server 2008 Operating System When More Than One RAID Volume is Created Dell Ref 77442 If you attempt to install the Windows Small Business Server 2008 operating system on a system with more than one RAID volume the following error message is displayed Your hardware may not support booting to the selected partition If you experience difficulty please ensure that disk controller is BIOS enabled If you select Next the following error message is displayed Windows is unable to find system volume that meets its criteria for installation As a workaround remove all but one RAID volume during installation of the Windows Small B
3. 03 00 Native PowerEdge Raid Controller 6 1 1 0043 or later 2 23 0 64 PERC 6 E Adapter PERC 6 i Adapter 6 2 2 0013 2 24 0 xx PERC 6 Integrated 6 2 2 0013 2 24 0 xx SAS 5 E Adapter 00 10 51 00 06 12 05 00 Native or later SAS 5 i Integrated 00 10 51 00 06 12 05 00 Native or later SAS 5 iR Adapter 00 10 51 00 06 12 05 00 Native or later PERC 5 E Adapter 5 2 2 0076 2 24 0 xx PERC 5 i Adapter 5 2 2 0072 2 24 0 xx PERC 4e DC 5B2D 6 50 3 xx PERC 4e Si 5B2D 6 50 3 xx PERC 4e Di 5B2D 6 50 3 xx PERC 4 SC and 4 DC 352D 6 50 3 xx Important Information 1 Table 1 2 Minimum Supported Versions of Firmware and Driver for Storage Controllers continued Supported Storage Controllers Minimum Required Minimum Required Firmware Version Driver Version Adaptec 39160 6 5 645 100 Adaptec 39320 39320A v4 30 1 7 2 0 0 Cost Effective Raid Controller 4 1 0 7419 4 1 1 7043 CERC Serial Advanced Technology Attachment SATA 1 5 6ch LSI U320 1 25 6 22 8 Refers to 32 in a 32 bit Microsoft Windows Server operating system or 64 in a 64 bit Windows Server operating system gt The PERC 100 card requires a specific system BIOS version to function To ensure proper functioning of the PERC S100 card upgrade your system BIOS to the latest version available at support dell com Running Windows Small Business Server 2008 on Microsoft Hyper V Technology Hyper V is a server virtualization technology that enables multiple operati
4. Microsoft Hyper V Technology 8 Supported Dell Systems 8 Enabling Hardware Features on PowerEdge Systems to Support Microsoft Virtualization Technology 9 Related Documentation 9 Known Issues 10 Windows Small Business Server 2008 OOBE Wizard Fails to Move Folders 10 Microsoft Exchange Server 2007 Installation Fails 11 Microsoft Server 2008 Installation Failure Error Message 11 DistributedCom Error Message Logged in Event Viewer 11 MSExchange System Attendant Mailbox and MSExchangeFBPublish Error Messages After Installation 12 Network Teaming is Not Supported 12 Microsoft SQL Server 2005 Setup Screen Displays Disk1o0of2 12 Insufficient Disk Space Error Message 12 Unable to Install Windows Small Business Server 2008 Operating System When More Than One RAID Volume is Created 13 Contents Unable to Install the Windows Small Business Server 2008 Operating System ona Dell System With SCSI Disks Pre Configured With RAID eee ee ee ee es 13 Forefront Security for Exchange FSE and WSUS Error Messages are Logged in the Event Viewer 14 Format Option Not Available in Media 14 Windows NT Backup Restore Utility Does Not Support Restoration of Active
5. Your Dell system with Windows Small Business Server 2008 is pre installed with five CALs If you need to purchase additional licenses contact your Dell account representative or order from dell com Getting Help e For information about installing your new system completing tasks in the console using the productivity tools for the network or troubleshooting see support dell com e For more information on Windows Small Business Server 2008 see the Windows Small Business Server 2008 website at microsoft com e For technical information See go microsoft com fwlink LinkId 104574 See Windows Small Business Server Troubleshooting and Support at technet microsoft com 16 Important Information For technical information documentation and the latest file downloads see support dell com For additional information see the Operating System homepage at dell com ostechsheets For Power Solution articles see dell com powersolutions e For information on supported forums see dellcommunity com supportforums Dell Software Support for Windows Small Business Server 2008 K NOTE Technical assistance is not always available in all locations outside the U S For information on availability in your country call your local technical representative Technical assistance for Windows Small Business Server 2008 is provided through Dell ProSupport Service or through Remote Advisory Services if you have not purchased
6. Microsoft Windows Small Business Server 2008 for Dell PowerEdge Systems Important Information DELL Notes and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed Information in this document is subject to change without notice 2009 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc Adaptec is a registered trademark of Adaptec Inc AMD is a trademarks of Advanced Micro Devices Inc Intel is a registered trademark of Intel Corporation in the United States and or other countries Microsoft Hyper V Windows Windows NT and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own April 2010 Rev A03 Contents Minimum Supported BIOS System Firmware and Storage Controller Driver Versions 5 Running Windows Small Business Server 2008 on
7. a ProSupport Service contract For more information about these services see Remote Advisory Options at dell com Important Information 17 18 Important Information
8. and Group Turn User Control on or off b Deselect the box and click OK c Reboot the system Windows NT Backup Restore Utility Fails Intermittently During First Restore Attempt Dell Ref 191438 If you run Windows NT Backup Restore Utility for the first time the restore might fail and display the following error message C is not responding There is no loss of data As a workaround run Windows NT Backup Restore Utility for the second time to successfully perform a system backup and restore Important Information 15 Disk Full Drives are Not Listed During the Windows Small Business Server 2008 Operating System Installation Dell Ref 139139 If you install the Windows Small Business Server 2008 operating system Disk Full drives that are not initialized are not listed in the graphical user interface GUI However when you use the DiskPart utility you can see the disks As a workaround partition the disk using the DiskPart utility for the disk to be seen during installation K NOTE Windows Server 2008 is the base operating system for Windows Small Business Server 2008 For more information on the issues in Windows Server 2008 see the Microsoft Windows Server 2008 for Dell PowerEdge Systems mportant Information Guide at dell com ostechsheets Requirements for Client Access Licenses Each user or system that accesses your network must have a client access license CAL for Windows Small Business Server 2008
9. he second server to the Windows Small Business Server domain before installing SOL Server 2008 on it DistributedCom Error Message Logged in Event Viewer Dell Ref 226902 After you install Windows Small Business Server 2008 the DistributedCom error message is logged in Event Viewer Ignore the error message with event ID 10017 or 10016 that is logged in the system log To prevent event ID error messages from being logged in the system log see the Microsoft knowledge base article 957713 at support microsoft com kb Important Information 11 MSExchange System Attendant Mailbox and MSExchangeFBPublish Error Messages After Installation Dell Ref 226931 After you install Windows Small Business Server 2008 the MSExchange System Attendent Mailbox and MSExchangeFBPublish error messages are logged in Event Viewer Ignore these error messages To prevent error messages from being logged in the System log see the Microsoft knowledge base article 957713 at support microsoft com kb Network Teaming is Not Supported Dell Ref 231556 Network Teaming is not a supported scenario in Windows Small Business Server through the Connect to the Internet wizard or the Fix My Network wizard These wizards in Windows Small Business Server are not designed to set up network teaming For more information see Windows Small Business Server 2008 Release Documentation at technet microsoft com Microsoft SOL Server 2005 Setup Screen Displays Disk 1 of 2
10. imum supported BIOS and firmware for PowerEdge systems Table 1 1 Minimum Supported BIOS BMC Versions PowerEdge System BIOS BMC Version 800 A03 A06 830 A04 A04 840 A06 A03 850 A04 A04 860 A05 A03 1800 A07 A08 1850 A06 A09 1900 2 2 6 A07 1950 2 2 6 Al1 2800 A06 A09 2850 A06 A09 2900 2 2 6 A09 Important Information 5 Table 1 1 Minimum Supported BIOS BMC Versions continued PowerEdge System BIOS BMC Version 2950 2 2 6 A10 2970 1 5 2 A05 R200 1 2 1 A00 R300 1 2 0 A00 T300 1 2 0 A00 T605 1 2 3 A01 R805 2 0 3 2 33 R210 1 1 4 R410 1 1 5 A01 R510 1 1 4 R610 1 2 6 A00 R710 1 2 6 A00 T100 1 0 0 T105 1 1 1 T110 1 1 4 T310 1 1 6 T410 1 2 6 A00 T610 1 2 6 A00 T710 1 2 6 A00 SC440 1 5 0 SC1430 1 4 0 SC1435 1 4 2 A07 NOTE To get the latest list of supported systems and operating systems see dell com ossupport 6 Important Information Table 1 2 lists the minimum supported versions of the firmware and driver for the supported storage controllers Table 1 2 Minimum Supported Versions of Firmware and Driver for Storage Controllers Supported Storage Controllers Minimum Required Minimum Required Firmware Version Driver Version PERC H200 07 01 11 00 2 0 12 10 PERC H700 12 0 1 0083 4 17 2 xx PERC H800 12 0 1 0083 4 17 2 xx PERC S100 1 0 0 00845 1 0 0 0086 PERC 5300 1 0 0 0084 1 0 0 0086 Serial Attached SCSI SAS 00 25 47 00 06 22 03 00 Native 6 iR Integrated SAS 6 iR Adapter 00 25 47 00 06 22
11. istrator privileges Microsoft Windows NT Backup Restore Utility Does Not Support Restoration of Active Directory Database and Exchange Information Store Dell Ref 223844 Using Windows NT backup restore utility it is not possible to restore System state Active Directory database and Exchange Information Store in Windows Small Business Server 2008 due to significant design and architectural differences between Windows Small Business Server 2008 and Windows Small Business Server 2003 K NOTE The restoration of System state Active Directory database and Exchange Information Store is not possible even if you have a backup from Windows Small Business Server 2003 K NOTE For more information see Migrate to Windows Small Business Server 2008 from Windows Small Business Server 2003 at microsoft com 14 Important Information Command Line Tools Fail to Execute Dell Ref 223240 By default UAC is enabled and accounts with administrator privileges are disabled in Windows Small Business Server 2008 Open an elevated command line to execute any command that requires administrator privileges To execute any command right click on the command prompt and select Run As Administrator As a workaround do one of the following e Enable the administrator account and login into the system e Disable the UAC in the system K NOTE It is recommended that you do not disable the UAC To turn off the UAC a Goto Control Panel Users
12. ives and partitions to which you can move the folders 5 Ifyou have not configured backup a message is displayed asking if you want to configure backup and back up the data before moving it Choose one of the following options e If you do not want to configure backup or back up the data click OK e Ifyou want to configure backup and back up the data before continuing a Click Cancel b Click the Backup tab and then Configure server backup 10 Important Information Restart the wizard 6 On the Choose a new location for the data page click the drive or partition to which you want to move the data and click Move 7 Click Close after the data is transferred Microsoft Exchange Server 2007 Installation Fails The Exchange Server 2007 installation which is part of Small Business Server 2008 is not supported in all the locales To view the list of supported locales see Language Support for Administrators at technet microsoft com If you select an unsupported locale during installation Exchange Server 2007 fails to install and you have to re install Small Business Server 2008 Microsoft SOL Server 2008 Installation Failure Error Message When you install the SOL Server 2008 on a non SBS domain or on a second server in the Premium edition that is not joined to an SBS domain it fails to install and displays an error message Rule Operating System supported for edition failed To avoid this error message join t
13. ng systems to run as virtual machines VMs on a single system With server virtualization you can utilize the hardware that might otherwise remain idle Microsoft supports Windows Small Business Server 2008 in a virtualized environment Supported Dell Systems Windows Small Business Server 2008 can be virtualized on any Dell system that supports Hyper V For more information see the Microsoft Hyper V Dell PowerEdge Systems Important Information Guide at dell com ostechsheets 8 Important Information Enabling Hardware Features on PowerEdge Systems to Support Microsoft Virtualization Technology The following processor features are required to configure Microsoft Virtualization Technology Extended Memory 64 Technology EM64T compatibility Data Execution Prevention DEP support K NOTE By default DEP is enabled on all Dell systems Hardware assisted virtualization Intel VT or AMD support by processors K NOTE By default hardware assisted virtualization is enabled on the PowerEdge T105 system To enable hardware assisted virtualization 1 oF N Press lt F2 gt in the POST screen The BIOS Setup screen is displayed Navigate to the CPU Information section Press lt Enter gt and navigate to Virtualization Technology Select Enabled by toggling the left and right arrow keys Save the selection and exit the BIOS Setup screen Related Documentation For information on supported scenarios for running Windo
14. usiness Server 2008 operating system Unable to Install the Windows Small Business Server 2008 Operating System on a Dell System With SCSI Disks Pre Configured With RAID 1 Dell Ref 102680 If you install the Windows Small Business Server 2008 operating system on Small Computer System Interface SCSI disks connected to a SCSI controller and pre configured with RAID 1 the following error message is displayed Windows is unable to find system volume that meets its criteria for installation Please ensure that disk controller 18 BIOS enabled As a workaround delete the partition create a new partition and reboot the system Important Information 13 Forefront Security for Exchange FSE and WSUS Error Messages are Logged in the Event Viewer Dell Ref 218379 On completion of the installation if the system is not connected to the Internet multiple error messages are logged in the Event Viewer These error messages are related to FSE and WSUS This is an expected behavior as both FSE and WSUS drive self maintenance and depend on internet connectivity Format Option Not Available in Media Dell Ref 223576 The Format option is not available in the media for Windows Small Business Server 2008 as the default user does not have Administrator privileges and the User Account Control UAC blocks the Format option As a workaround create a new Administrator account on the Windows Small Business Server or use an account with Admin
15. ws Small Business Server 2008 on Hyper V technology and known technical limitations see Using Hyper V with Windows Small Business Server 2008 at technet microsoft com For information on known issues with Hyper V role in Windows Server 2008 see Microsoft Hyper V for Dell PowerEdge Systems Running Microsoft Windows Server 2008 Installation Instructions and Important Information at dell com ostechsheets For information on known issues with Hyper V server see Microsoft Hyper V for Dell PowerEdge systems at dell com ostechsheets Important Information 9 Known Issues Windows Small Business Server 2008 OOBE Wizard Fails to Move Folders The Out of Box Experience OOBE wizard may fail to move the following folders that are scripted to move to another partition Exchange Folder e Windows Server Update Services WSUS Folder Sharepoint Folder K NOTE This issue occurs only on factory installed systems To resolve the issue you must move the folders manually To do so 1 Open the Windows SBS Console 2 Click Backup and Server Storage on the navigation bar and then Server Storage 3 In the Tasks pane e Click Move Exchange Server Data to move the Exchange folder e Click Move SharePoint Services Data to move the Windows SharePoint folder e Click Move Windows Update Repository Data to move the WSUS folder Review the introductory text and click Next The wizard checks your server for available hard disk dr
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