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Dell Laptop C500 User's Manual

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1. 4 Gently remove the card or blank see step 3 in Figure 9 and rotate the PC Card eject button to its original position Configuring PC Cards The PC Card configuration utility performs the following functions Notifies you whenever a PC Card is inserted and tells you how the card is configured e Automatically loads the proper device driver if it is available on the hard disk drive If drivers are not available on the hard disk drive prompts you to install them using the device driver CD that came with the card The operating system automatically detects a PC Card and opens the Add New Hardware menu from the Control Panel For information see the PC Card operating system documentation Back to Contents Page Back to Contents Page Connecting Devices Dell Latitude C600 C500 User s Guide About the I O Connectors AC Adapter External Monitor Infrared Port Parallel Devices Modem Docking Devices Network USB Devices S Video Television Mouse External Keyboard and External Audio Devices Numeric Keypad Serial Devices About the I O Connectors You can connect external devices to the input output I O connectors The computer s basic input output system BIOS detects the presence of external devices when you boot start or reboot your computer Figure 1 shows the I O connectors on the back of your computer Figure 2 shows the modem TV and audio connectors on the side of the computer
2. Informacion para NOM nicamente para M xico EN 55022 Compliance Czech Republic Only BSMI Notice Taiwan Only VCCI Notice Japan Only CE Mark Notice MIC Notice Republic of Korea Only New Zealand Telecom Warnings Overview Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur ina particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures
3. Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or a
4. NOTES Some external devices require you to load software called device drivers into system memory before the devices will work These device drivers help your computer recognize the external device and direct its operation Instructions for installing this software are usually included in the upgrade kits For instructions on using the I O connectors on the C Port Family Advanced Port Replicator APR or C Dock Family Expansion Station see the documentation that came with that device NOTICE When disconnecting external devices from the back of the computer wait 5 seconds after turning off the computer before you disconnect a device to avoid possible damage to the system board Figure 1 I O Connectors on Back of Computer 1 2 Parallel 3 Docking 4 PS 2 connector for mouse keyboard or keypad 5 USB 6 Video 7 AC power Figure 2 I O Connectors on Right Side of Computer 1 S Video connector 2 Optional network connector 3 Optional modem connector 4 Audio jacks 2 External Monitor You can use the 15 hole video connector to attach an external monitor to the computer With the Microsoft Windows 98 operating system you can use an external monitor as an extension of your display in dual display mode Connecting an External Monitor NOTICE Do not place the monitor directly on top of your portable computer even if it is closed Doing so can crack the computer case and the display 1 M
5. Run the Dell Diagnostics to verify that the computer is operating properly If the computer does not operate properly fill out the Diagnostics Checklist Then call Dell for technical assistance No Power at All Fill out the Diagnostics Checklist as you perform the following steps TZ If you don t have 1 Connect the AC adapter to the computer and to an electrical outlet a Gal a 2 Remove all devices including internal devices such as the diskette drive hard eiai E disk drive and battery light up and you won t Turn on the computer hear sounds from any 4 Does the computer turn on properly drives See also Only Partial Power Yes The problem is resolved gt No Go to Step 5 5 Turn off the computer Does the power status light appear Yes Go to step 6 No Go to step 7 6 Remove any installed batteries and disconnect the AC adapter Then reinstall the batteries reconnect the AC adapter and turn on the computer Does the power status light appear Yes Go to step 8 No Go to step 7 7 Turn off the computer wait a few seconds and then turn on the computer again Does the power status light appear Yes Your computer is receiving power Go to step 8 No Your computer is not receiving power Go to step 9 8 Does the computer boot successfully Yes The problem is resolved No Go to step 9 9 Remove and reinstall any batteries and check the AC adapter connection Does the power status
6. contact a local or an international operator 4 NOTES Toll free numbers are for use only within the country tor which they are listed Area codes are most often used to call long distance within your own country not internationally in other words when your call originates in the same country you are calling Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently International Dialing Codes Click a listed country to obtain the appropriate contact numbers International Country City Access Code Country Code Australia Sydney Australia Sydney 0011 0 Austria Vienna City Code paste 0 Belgium Brussels 0021 51 Bruni 673 Chile ee 56 China Xiamen Se a cee eae O Horsholm Not required R 592 Not required M Finland Helsinki 990 358 France e E Montpellier 1 4 Korea Seoul 6103 Not required 2 4 0 4 Luxembourg 00 352 Not required Poland Se ZEE Not required 20 Not required ee l E Wa Portuga Loo s Sveden upon o f e Taiwan 002 886 Thailand 001 66 UK Bracne oo un 1844 Americas Contact Numbers Area Local Number or Country City Department Name or Service Code Toll Free Number Antigua and General Support 1 800 805 5924 Barbuda Barbados Gene
7. After assigning a hard disk drive password you must enter it each time you turn on the computer and each time you resume normal operation from suspend mode or standby mode If the hard disk drive password is enabled the following message appears each time you turn on the computer Please type in the hard disk drive password and press lt Enter gt To continue enter the hard disk drive password Press lt Esc gt to return the computer to its previous state suspend or standby mode 4 NOTE If no password is entered within 2 minutes the computer returns to its previous state If you enter the wrong password the following message appears Invalid password Press Enter to retry If the correct password is not entered in three attempts the computer tries to boot from another bootable device if the Boot First device option in the system setup program is set to allow it If the Boot First device option is not set to allow booting from another device the computer returns to the state it was in when you turned it on suspend or standby mode NOTES If the hard disk drive password the modular hard disk drive password and the primary password are the same you are prompted only for the primary password If the hard disk drive password is different from the primary password you are prompted for both Two different passwords provide greater security The administrator password provides access to the system but it does not
8. Fax Alternative 04 99 75 40 01 Web site http support euro dell com E mail http support euro dell com fr fr emaildell Corporate a Web site ee Support euro Web site http support euro dell com com E mail http support euro dell com fr fr emaildell Germany Technical Support Technical Support 06103 03 766 7200 Langen Home Small Business Customer Care NEC 80 5 224400 Large Accounts Customer Care 06103 766 9560 Public Accounts Customer Care 06103 766 9555 Switchboard 06103 766 7000 Web site http support euro dell com E mail tech_support_central_europe dell com eves Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4026 Corporate Customer Care 01 279 5011 pm er Web site http support euro dell com E mail dell_direct_support dell com EM EEE Italy Home and Small Business EM EEE Milan Technical Support 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 11 Web site http support euro dell com NEM EEEE E mail http support euro dell com it it emaildell Websie hpibupperteuredelicom E mail http support euro dell com it it emaildell Luxembourg Technical Support Brussels Belgium 481 92 88 NOTE Customers in Home Small Business Sales Brussels toll free Luxembourg call Belgium for Belgium 08001
9. Home Small Business Sales 0870 907 4000 Home Small Business Customer Care 0870 906 0010 Corporate Public Sector Sales 01344 860 456 Web site http support euro dell com E mail dell_direct_support dell com Asia and Other Regions Contact Numbers Country City Department Name or Service Local Number or Toll Free Number Area Code Home and Small Business Australia 1 300 65 55 33 Sydney Government and Business l Preferred Accounts Division PAD Customer Care Corporate Sales Transaction Sales Fax toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Brunei Customer Technical Support Penang Malaysia NOTE Customers in Brunei call Malaysia for customer assistance Customer Service Penang Malaysia Transaction Sales Penang Malaysia 633 4966 633 4949 633 4955 China Xiamen Home and Small Business Technical Support toll free 800 858 2437 Corporate Accounts Technical Support Customer Experience Home and Small Business toll free 800 858 2333 toll free 800 858 2060 toll free 800 858 2222 Preferred Accounts Division toll free 800 858 2062 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts East Large Corporate Accounts South il toll free
10. J amaica General Support R 1 800 682 3639 Latin America Customer Technical Support Austin Ls 4093 Texas U S A NOTE Customers in Latin America Customer Service Austin Texas ss 3619 call the U S A for U S A Se 728 3883 sales customer and technical assistance Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A Austin Texas U S A Sales Austin Texas U S A 52 728 4397 p 728 4397 4397 SalesFax Austin Texas U S A 512 728 4600 728 3772 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 Mexico Customer Technical eee pac eo l Service U 50 81 8800 or 01 800 888 3355 001 800 882 15194 Netherlands General Support Antilles Nicaragua General Support 001 800 220 1006 001 800 507 0962 0800 50 669 Panama General Support Peru General Support i OO KENA SA NEA Puerto Rico General Support 800 805 7545 St Lucia General Support 1 800 882 1521 Trinidad and General Support 1 800 805 8035 Tobago U S A Automated Order Status System Order Status Automated Order Status System toll free 1 800 433 9014 free 1 800 433 9014 Austin Texas WRZ ZE free 1 800 247 9362 Dell Home and Small Business Group for portable and desktop computers Customer Technical Support Return toll free 1 800 624 9896 Mat
11. SpeedStep to Set Performance Levels Dell Latitude C600 C500 User s Guide Using Intel SpeedStep Using the Adjust Properties Option Setting the Advanced Options Using Intel SpeedStep 4 NOTES Intel SpeedStep technology is only available for C600 computers The Intel SpeedStep technology allows you to set the performance level of the microprocessor whether the computer is running on battery or AC power You can only use the Intel SpeedStep technology applet when the Microsoft Windows 98 or Windows 2000 operating system is running You can verify or change the processor s performance mode when running in MS DOS mode by entering the system setup program The first page lists the processor speed ranges To access the Intel SpeedStep properties window perform the following steps 1 Right click the flag icon in the system tray on the Windows taskbar to access performance level options The following three options appear e Maximum Performance option switches your computer to the highest possible performance level even if the computer is running on battery e Battery Optimized Performance option lets your computer run on performance level optimized for battery power even if the computer is connected to an electrical outlet e Adjust Properties lets you change more performance options 2 To change the performance level click the desired option To access the Intel SpeedStep options when the flag icon is not
12. Voltaje de entrada de 100 240 VAC alimentaci n Frecuencia 50 60 Hz Consumo el ctrico 1 5A Output voltage 20 VDC Corriente de salida 3 5 A BSMI Notice Taiwan Only BSMI E CRAG KPH Dell WIKRE BSMIEE ERE fe BD R ZABRZE HE E er Sy ERR SA o Z PETE GAI A SRR BBR FEAT AS IS PEC ES AVA MERRER DAR FE E LAY BSMI GEMHERR Shy FE gt BZZREMIKAWRH KOLE AURA BSMI AYRE WZOREM ARR ZH BO E ALES T HENS BSMI HAR GHPARATARNAJ BSMI GES BERK gt BSMI WE ESLER Dell Computer Corporation HARELHEAIHT A RE KSU gt RICE Z ER SE AE KERIB BSMIGE PRD ERE ADIRE SEALIFE ALA FARAR eR 8 EA A HTH DOR ARE Fe Sz PT ECE gt LET BE IE PEASE HA tt rt Pie Goa ark hogarittam e JA rae ars OT Sole et Lai d LA EA 11 oe rI Mori ERa ADe MALALA Mash LZ te DaS tk MOI Mart Ae 1 CUAL UDA ET BSMIGSYTAWERTE BLD PRA RELATE ESR E JER T TER ERE BE RIF BERLE BRAS RAED EA AFE ERO EA gt BE FEU a SUE M AUR AE A SS MSS ER ALI gt TY RE SR aA e a7 FEAT AE Gi 1S aa CELE DEUAS TEER ARES RAH TERM Fe Ae REORE IE is BA TR ZA eae S BSMI GST eae ie Z LAB AR BLE 2 EREA H IERTE EEE REBT ILA SADE HEARRE o REA EAR RODNE MURA RAR RAS ER ASAE TRE RE AE i WEA REE HA Ze BS SE PE ETT DSSS PA Re RT Ee e A ABUT RE RERE PPR FBS HUT EKHEBR H EKRAR EBT IRET BARER aiei E EME RRRA EP AGE gt WA W TET EAI TERRE ESA RY EERE ERA RER DIER CE Mark Notice T
13. Yes See Table 1 in Understanding Error Messages for an explanation of the message and then go to step 7 No Go to step 9 Insert a bootable 1 44 megabyte MB diskette into the diskette drive and reboot the computer Does the diskette drive access light blink during the boot routine and does the drive boot the operating system Yes The diskette drive problem has probably been resolved If you continue to experience trouble call Dell for technical assistance No Go to step 9 Call Dell for technical assistance Removable Storage Drive Problems During POST the computer checks the removable storage drive such as a CD ROM drive comparing its characteristics with the system configuration information The access light on the drive and hard disk drive blink as the computer performs this check Inconsistencies in the manufacturing of CD ROM media may cause some higher speed CD ROM drives to vibrate more than others Such vibration and associated noise do not indicate a defect in the drive or the CD Basic Checks e If you hear an unfamiliar scraping or grinding sound when a drive is accessed make sure the sound is not caused by the application program that is running The sound could be caused by a hardware malfunction See Getting Help for instructions on obtaining technical assistance from Dell When you turn on the computer you can hear diskette or hard disk drive activity
14. li you see bent pins and they can be straightened straighten them Use the integrated and go to step 2 If they cannot be straightened or are broken you need a keyboard new keyboard when working No Go to step 2 in MS DOS tis 2 Reconnect the keyboard to the computer 01 sm 3 Make sure the cable from the external keyboard is firmly connected to the Diagnostics keyboard mouse connector on the back of the computer Turn on the computer P e when using the system setup 5 If you are using a keyboard that can be configured with various switch settings program make sure the switch is set to PS 2 Enhanced XT AT or PC AT e wiec The switch settings are usually on the bottom of the keyboard sometimes USB keyboards sA behind a panel tab Refer to the documentation that came with the Windows NT keyboard for more information 6 Turn off the computer wait one minute and then turn it on again During the boot routine do the Num Lock Caps Lock and Scroll Lock lights on the external keyboard blink momentarily Yes Go to step 7 No You may have a defective keyboard Go to step 10 7 Does the computer recognize the external keyboard Use the external keyboard to type some characters Do they appear on the display Yes The problem is resolved No Go to step 8 o0 Turn off the computer and disconnect the external keyboard from the computer Turn on the computer Does the computer recognize the integrated ke
15. the computer shuts down and you will lose any unsaved data 1 Ensure that the computer is turned off suspended in a power management mode or connected to an electrical outlet 2 If the computer is docked undock it 3 Close the display and turn the computer over 4 Slide and hold the battery bay or module bay latch release on the bottom of the computer and then remove the battery from the bay Figure 1 Removing a Battery 1 Battery 2 Battery bay latch Installing a Battery Slide the battery into the bay until the latch release clicks Checking the Battery Charge To check the charge level press the battery test button that is next to the lights see Figure 2 The number of lights that appear shows an estimate of the remaining battery charge see Table 1 Figure 2 Battery Charge Gauge and Test Button Table 1 Percentage of Charge No of Lights Lit Charge Remaining 1 1 20 The battery charge gauge consists of five lights Each light represents 20 percent of full charge If only one light appears recharge the battery before using it Z NOTE If the battery has a 0 zero percent charge you cannot use the battery test button to check the battery s capacity The battery gauge indicator will not light if the battery is completely drained A light that blinks rapidly when you check the battery s charge level indicates a temporary failure or a potentially recoverable failure like ove
16. 800 858 2020 toll free 800 858 2355 iF ier atte reste a Misi et cmos ze te 00 ee tec z LUTE E Hong Kong NOTE Customers in Hong Kong call Malaysia for customer assistance J apan Kawasaki Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts HK Large Corporate Accounts GCP HK Technical Support Customer Service Penang Malaysia Transaction Sales Corporate Sales Technical Support Server Technical Support Outside of Japan Server Technical Support Dimension and Inspiron Technical Support Outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude 81 44 81 44 toll free 800 96 4108 toll free 0120 1984 35 556 4152 toll free 0120 1982 26 520 1435 toll free 0120 1984 33 Hele tal iy 81 44 Technical Support Outside of Japan 556 3894 Dell Precision OptiPlex and Latitude Customer Care 044 556 4240 over 3500 employees 24 Hour Automated Order Status 044 556 3801 Service Individual User 044 556 1657 Business Sales Division up to 400 044 556 3494 employees Public Sales Government Agencies 044 556 3440 Education Institutions and Medical Institutions Preferred Accounts Division Sales 044 556 3433 over 400 employees Global Segment Japan 044 556 3469 Large Corporate Accounts Sales 044 556 3440 Faxbox Service 04
17. ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU These provisions apply to Dell s three year limited warranty only For provisions of any service contract covering your system refer to your invoice or the separate service contract that you will receive If Dell elects to exchange a system or component the exchange will be made in accordance with Dell s Exchange Policy in effect on the date of the exchange In any instance in which Dell issues a Return Material Authorization Number Dell must receive the product s for repair prior to the expiration of the warranty period in order for the repair s to be covered by the limited warranty NOTE If you chose one of the available warranty and service options in place of the standard three year limited warranty described in the preceding text the option you chose will be listed on your invoice Three Year Limited Warranty for C600 Computers Canada Only Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practice
18. Basic Checks for Serial Port Device 1 2 1 Exit any open application programs and then turn off the computer and the serial device Swap the device s cable with a known working cable Turn on the computer and the serial device Is the problem resolved Yes You probably need a new device cable Call Dell for technical assistance No Go to step 4 Turn off the computer and the serial device and swap the device with a comparable working device For example if your serial mouse has a problem swap it with a serial mouse you know is working properly Turn on the computer and the serial device Is the problem resolved Yes You probably need a new device Call Dell for technical assistance No Call Dell for technical assistance Checking the Serial or Parallel Port on the Computer Fill out the Diagnostics Checklist as you perform the following steps Check the settings for the Serial Port and Parallel Mode options in the system setup program Are the communication port options set correctly for the devices connected to the computer Yes Go to step 3 No Go to step 2 Change the Serial Port and Parallel Mode options to the appropriate settings and then reboot the system Is the problem resolved Yes The problem is resolved No Go to step 3 3 Check the contents of your initialization and start up files See Software Solutions Are the port configuration commands correct Yes Go to ste
19. Hot Key option is enabled in the system setup program Embedded Numeric Keypad To activate the keypad press lt Num Lk gt The Num Lock light turns on Figure 4 Embedded Numeric Keypad As you work you may want to use the embedded numeric keypad see Figure 4 to enter numbers in spreadsheet or financial programs The keypad shares some of the keys on your computer s keyboard The number and symbol characters are marked to the right on these keys Table 3 Embedded Numeric Keypad Key Combinations When Keypad Is On lt Num Lk gt lt Fn gt lt key gt Temporarily enables the uppercase lt Fn gt lt Shift gt lt key gt characters functions of the keyboard Temporarily enable a cursor control key in the lt Shift gt lt cursor key gt keypad Temporarily enable a cursor control key in the lt Fn gt lt cursor key gt keypad Temporarily enable a number or symbol key in the lt Fn gt lt Shift gt lt number key gt keypad Table 4 Power Conservation Key Combinations a NN Function Key Combinations Activate suspend to disk mode lt Fn gt lt a gt or lt Fn gt lt q gt on French keyboards This key combination does not function with ACPI if the settings have not been configured with the Power Management Properties window in the Control Panel See Power Management and Conservation Table 5 System Setup Program Key Combinations Function Key Combinations Open the Battery Status screen of t
20. Thickness Width sensor active area Height Weight Power Supply voltage Supply current ESD Track Stick 0 9 GRMS using a random vibration spectrum that simulates user environment 1 3 GRMS using a random vibration spectrum that simulates air truck shipment 152 4 cm sec 60 0 inches sec equal to a half sine pulse width of 2 ms 203 2 cm sec 80 inches sec equal to a half sine pulse width of 2 ms 15 2 m to 3048 m 50 to 10 000 ft 15 2 m to 10 668 m 50 to 35 000 ft PS 2 compatible 240 cpi 2 00 mm 0 08 inch at highest component 64 88 mm 2 55 inch 48 88 mm 1 92 inch rectangle 6 5 g 0 23 oz 5V 5 VDC 25 mA maximum operating for track stick and touch pad combined In accordance with IEC 801 2 Interface PS 2 compatible X Y position resolution 250 counts sec 100gf Size Protrudes 5 mm higher than surrounding keycaps Power Supply voltage 5V 5 VDC Supply current 25 mA maximum operating for track stick and touch pad combined ESD In accordance with IEC 801 2 Modem Data Fax Modem Optional 3Com 56K V 90 Mini PCI Modem 556B For more information see the online documentation for the modem Data Fax and NIC Combination Optional 3Com 10 100 LAN 56K V 90 Mini PCI Modem For more Modem information see the online documentation for the modem Supported CD DVD Formats CD ROM red book audio discs CD DA CD ROM yellow book mode 1 and mode 2 data discs CD ROM XA mode 2
21. Your application programs operating system and the computer itself can identify problems and alert you to them When this occurs a message may appear on the computer s display or on an external monitor if one is attached or a flash code may be emitted If an error message appears on the display or external monitor make a note of the message For an explanation of the message and suggestions for correcting any errors see Table 1 The messages are listed alphabetically Z NOTE If the message is not listed In Table 1 see the documentation for the application program that was running at the time the message appeared and or the operating system documentation for an explanation of the message and a recommended action Table 1 System Error Messages Message Cause Action Auxiliary The touch pad track stick or If you are using an external mouse only check the device external PS 2 mouse may be connection for a loose or improperly connected failure faulty cable If the problem persists enable the Pointing Device option If the problem persists call Dell for technical assistance Bad command The command you entered does Make sure that you have typed the command or file name not exist or is not in the correctly placed spaces in the proper location pathname you specified and used the correct pathname Cache The primary cache internal to the Call Dell for technical assistance disabled due microprocessor has failed t
22. cable from a microphone to the microphone jack also called the MIC IN jack Connect speakers or headphones to the headphones speakers jack also called the LINE OUT jack e Connect the S Video cable from a record playback device to the S Video connector See S Video TV VCRs and video cameras are record playback devices Figure 8 Connecting Audio and S Video Devices 1 Headphones speakers LINE OUT jack 2 Microphone MIC IN jack 3 S Video connector Back to Contents Page Back to Contents Page Microsoft Windows XP Features Dell Latitude C500 C600 User s Guide Overview New User Interface Files and Settings Transfer Wizard Application and Device Compatibility System Restore User Accounts and Fast User Switching Home and Small Office Networking Internet Connection Firewall Overview Based on an enhanced version of the Windows 2000 operating system Windows XP is available in consumer and business editions Windows XP Home Edition and Windows XP Professional The features discussed are available in both editions but the Professional version designed for business environments includes additional productivity security networking and management features important in business environments For home users Windows XP brings the significantly increased stability and security inherent in the Windows 2000 Windows NT operating systems It also provides better support for portable comput
23. charge the battery If the problem persists try to restore the data To restore the data press lt Fn gt lt F1 gt to enter the system setup program Then immediately exit it If the message reappears call Dell for technical assistance Time of day clock stopped Time of day not set please run the System Setup program Timer chip counter 2 failed The reserve battery that supports the data stored in NVRAM may be read The time or date stored in the system setup program does not watch the system clock A chip on the system board may be malfunctioning Connect your computer to an electrical outlet to charge the battery If the problem persists call Dell for technical assistance Correct the settings for the Date and Time options For instructions see System Setup Program Run the System Set tests in the Dell Diagnostics Unexpected interrupt in protected The keyboard controller may be malfunctioning or an installed memory module may be loose Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics Warning The battery is running out of Replace the battery or connect the computer to Battery is charge an electrical outlet Otherwise activate suspend critically to disk mode or turn off the computer low Avoiding Interrupt Assignment Conflicts Problems can arise if two devices attempt to use the same interrupt request IRQ line To avoid thi
24. checked You can run the Desktop Cleanup Wizard anytime by following these steps 1 Right click anywhere on the main desktop screen and select Properties 2 Click the Desktop tab and click Customize Desktop 3 Click Clean Desktop Now 4 When the Desktop Cleanup Wizard appears click Next gt 5 Inthe Shortcuts list deselect any shortcuts you want to leave on the desktop and then click Next gt 6 Click Finish to remove the shortcuts and close the wizard Taskbar Grouping The Windows taskbar is a row of buttons that typically displays across the bottom of the screen The taskbar includes the Start button and a button for each open application The taskbar also includes the Quick Launch icons and the notification area Windows XP groups multiple instances of the same application on the taskbar For example if six instances of Internet Explorer are open each displaying a button on the taskbar Windows XP groups the buttons next to one another on the taskbar If soace becomes an issue on the taskbar Windows XP consolidates all the Internet Explorer buttons into a single button When clicked that button expands to a menu of the six Internet Explorer active sessions Notification Area Cleanup Over time software icons tend to proliferate in the notification area the area in the bottom right corner of the Windows desktop Windows XP detects when icons in the notification area are not being accessed and hides them A caret or chev
25. choose the number of times a test group or subtest is repeated e The ability to display test results or to save them in a file e Options to temporarily suspend testing if an error is detected or to terminate testing when an adjustable error limit is reached e Extensive online Help screens that describe the tests and how to run them e Status messages that inform you whether test groups or subtests were completed successfully e Error messages that appear if any problems are detected Starting the Dell Diagnostics Z NOTE Dell recommends that you print these procedures before you begin 1 8 9 Turn off the computer Undock the computer if you have it docked Turn on the computer Press lt F2 gt at the start of the boot routine to access the system setup menu Z NOTE Write down your current boot sequence in the event you want to restore it after running the Dell Diagnostics Select the following boot sequence Boot First Device Diskette Drive Boot Second Device CD DVD CD RW Drive e Boot Third Device Internal HDD Insert the Dell ResourceCD into the CD ROM drive Turn the computer off Turn the computer on The computer starts and automatically begins to run the Dell Diagnostics When you have completed running diagnostics remove the ResourceCD from the CD ROM drive To change the boot sequence repeat steps 1 through 6 customizing the boot sequence to fit your needs Then restart your
26. computer When you start the diagnostics the Dell logo screen appears followed by a message telling you that the diagnostics is loading After the diagnostics loads the Diagnostics Menu appears To select an option from this menu highlight the option and press lt Enter gt or press the key that corresponds to the highlighted letter in the option you choose see Table 1 Table 1 Diagnostics Menu Test All Devices Test All Li aeeoo extensive diagnostic tests or quick diagnostic tests on all Devices devices Test One Device Advanced Testing Test One Performs extensive diagnostic tests or quick diagnostic tests on one Information and Results Program Options Exit to MS DOS Advanced Allows you to modify the parameters of a test and select a group of Option Option Function Device device after you select it from a list of device groups After you select Test One Device press lt F1 gt for more information about a test Testing tests to perform You can access online Help for more information about Advanced Testing Information Provides test results test errors version numbers of the subtests used Results Program Allows you to change the settings of the Dell Diagnostics Options Exit to MS Exits to the MS DOS prompt DOS For a quick check of your computer select Quick Tests from the Test All Devices or Test One Device option Quick Tests runs only the sub
27. computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard disk drive through an X ray security machine but never put the drive through a metal detector When traveling do not place the computer in overhead storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard disk drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight When you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care Hold a component such as a memory
28. display 7 Click the Advanced button 8 When the RAGE MOBILITY video driver properties window appears select the Displays tab 9 Click the Monitor button The dual display option is activated 10 Click Yes when prompted to restart your system 11 When the system has restarted open the Display icon in the Control Panel 12 Click the Settings tab Two displays now appear in this window 13 Click the display that is grayed out When asked if you want to enable this display click Yes and then click Apply Parallel Devices You can attach a parallel device usually a printer to the 25 hole parallel connector You can also connect the diskette drive to the parallel connector Connecting a Diskette Drive to the Parallel Connector You can use the the diskette drive as a second external device if you already have a device in the modular bay The diskette drive letter is A unless a diskette drive is already installed in the modular bay in which case the drive connected to the parallel connector is drive B For more information on using the diskette drive see Diskette Drive Use the parallel diskette drive cable that came with the computer to connect the drive to the parallel connector on the I O panel as shown in Figure 4 NOTE If you are running the Microsoft Windows 98 or Windows 2000 operating system on your computer and the Diskette Reconfig option is set to Any Time in the system setup program you do not have to reboot
29. drop down menu click to select either the touch pad or the pointing stick track stick and click Apply 4 Click OK to save the settings and close the window To open the Mouse Properties window you can also right click the Touch Pad icon on the taskbar and click Touch Pad Properties To disable the selected touch pad or track stick settings click in the Disable this Device box If you docked your computer with a mouse the touch pad and track stick settings are automatically disabled The DualPoint device software allows you to set the default for the type of cursor pointing device you want to use as well as sensitivity motion and drag and drop features of both the touch pad and track stick Click in the Disable this Device box to disable the selected touch pad or track stick settings If your computer is docked with a mouse the touch pad and track stick settings are automatically disabled Changing the Track Stick Cap 1 Pull the cap off the track stick see Figure 7 Figure 7 Removing the Track Stick Cap 2 Align a new cap over the square track stick post and gently press the cap down onto the post 3 Test the track stick to ensure that the cap is seated properly Your computer came with four additional track stick caps in assorted colors You may need to change the track stick cap if it wears down from prolonged use PC Cards The computer has a slot into which you can install up to two PC Cards if the PC Cards c
30. e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Move the computer away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions Dell computers are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to the following harmonized definitions e Class A is typically for business or industrial environments e Class B is typically for residential environments Information Technology Equipment ITE including peripherals expansion cards printers input output I O devices monitors and so on that are integrated into or connected to the computer should match the electromagnetic environment classification of the computer A Notice About Shielded Signal Cables Use only shielded cables for connecting peripherals to any Dell device to reduce the possibility of interference with radio communications services Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell on the World Wide Web at http accessories us dell com Most Dell computers are c
31. from a bootable diskette Then turn off the computer reinstall the drive and reboot the computer Run the Hard Disk Drive tests in the Dell Diagnostics Hard disk drive controller failure The hard disk drive does not respond to commands from the computer Turn off the computer remove the drive and boot the computer from a bootable diskette Then turn off the computer again reinstall the drive and reboot the computer If the problem persists try another drive Then run the Hard Disk Drive tests in the Dell Diagnostics Hard disk drive failure Hard disk drive read failure Invalid configuration information please run System Setup Program Keyboard clock line failure Keyboard controller failure Keyboard data line failure The hard disk drive does not respond to commands from the computer The hard disk drive may be faulty The system configuration information does not match the hardware configuration This message is most likely to occur after a memory module is installed A cable or connector may be loose or the keyboard may be faulty A cable or connector may be loose or the keyboard may be faulty A cable or connector may be loose or the keyboard may be faulty Turn off the computer remove the drive and boot the computer from a bootable diskette Then turn off the computer again reinstall the drive and reboot the computer If the problem persists try anothe
32. gt Accessories gt System Tools and then click System Restore 2 Select Restore my computer to an earlier time and click Next gt The Select a Restore Point screen appears The calendar on the left indicates in bold the dates on which restore points were created 3 Click a date click a restore point for that date and click Next gt 4 Click Next gt to confirm the restore point selection and complete the restore process After System Restore finishes collecting data the computer automatically restarts and the Restoration Complete screen appears 5 Click OK If you are not satisfied with the results of the restoration you can repeat the preceding steps using a different restore point or you can undo the restoration To undo a restoration perform the following steps 1 Click the Start button point to All Programs gt Accessories gt System Tools and then click System Restore 2 Select Undo my last restoration and click Next gt 3 Click Next gt to confirm the restoration undo After System Restore finishes collecting data the computer automatically restarts and the Undo Complete screen appears 4 Click OK Driver Rollback Windows XP device Driver Rollback can replace a device driver with the previously installed version When you install a new device driver that causes system instability use Driver Rollback to reinstall the previous drivers In the event that Driver Rollback cannot reinstall your p
33. in the Microsoft Windows 98 and Windows 2000 operating systems the computer can run on a fully charged battery for approximately one week If you are going to store the computer disconnect all peripheral devices and turn off the computer Remove the battery when you store your computer for an extended period of time A battery will drain when not in use during prolonged storage After a long storage period recharge the battery fully before you attempt to run your computer from the battery Removing a Battery A CAUTION Using the wrong battery type may present a risk of fire or explosion Replace the battery only with the same or equivalent type purchased from Dell You can use your computer s battery in any Latitude C Family computer except for the Latitude CS or CSxcomputers Do not attempt to use the battery in CS or CSx computers and do not use a battery from those computers in your computer NOTICE To avoid data loss do not replace a battery while the computer is turned on unless the computer is connected to an electrical outlet or a second battery is installed NOTICE Only use lithium ion batteries in your computer The computer does not support nickel metal hydride NiMH batteries If you install a NiMH battery the battery status lights blink alternately green and amber NOTICE If you choose to replace the battery with the computer in standby mode you have up to 4 minutes to complete the battery replacement After 4 minutes
34. ion batteries should not be disposed of with common household waste products For battery disposal information contact local authorities for the location of a chemical waste collection program nearest you Keep the following information in mind when you are running your computer from the battery e With a single fully charged 8 cell lithium ion battery you can expect about 3 hours of battery life with two fully charged lithium ion batteries 6 hours of battery life Actual performance varies depending on which power management features are enabled and which application programs are being used When two batteries are installed the computer draws power from the battery with the higher capacity until both batteries are at the same charge level Then it draws power from both The AC adapter first charges the battery in the battery bay The integrated charge gauge lets you check a battery s charge before you insert it into the computer e The battery s self test capability alerts you to battery conditions such as low charge The battery has a life span of around 400 discharge charge cycles provided it is charged at normal room temperature Battery Usage The battery is partially charged when you receive it Dell recommends that you charge your battery to full capacity before using it to power the computer For information on conserving battery power see Power Management Modes When you activate suspend mode known as standby
35. modular bay to indicate that the drive requires the attention of the microprocessor Back to Contents Page Back to Contents Page Getting Help Dell Latitude C600 C500 User s Guide Help Overview Contacting Dell Back to Contents Page Back to Contents Page Technical Specifications Dell Latitude C600 C500 User s Guide Processor PC Cards Memory Connectors Audio Video Display Keyboard Processor C600 microprocessor C500 microprocessor System chip set L2 cache for C600 L2 cache for C500 External bus Microprocessor data bus width DRAM bus width Address bus width Flash EPROM AGP bus PCI bus PC Cards Battery AC Adapter Physical Environmental Computer Touch Pad Track Stick Modem Supported CD DVD Formats Intel Mobile Pentium III microprocessor with Intel SoeedStep technology Intel Celeron microprocessor Intel Mobile 440BX AGPset 256 KB 128 KB 100 MHz front side bus 64 bits 64 bits 32 bits 4 Mb 66 MHz 33 MHz CardBus controller PC Card connectors Cards supported PC Card connector size Data width maximum PCMCIA CardBus Memory Architecture Memory module sockets Memory module capacities and type Standard RAM Maximum RAM Memory clock speed Memory access time BIOS address Connectors Serial DTE Parallel Texas Instruments PCI 1420 CardBus controller two Type II card
36. module by its edges not its pins When removing a memory module from the system board or disconnecting a peripheral device from the computer wait 5 seconds after turning off the computer before removing the memory module or disconnecting the device to help avoid possible damage to the system board Clean the display with a soft clean cloth and commercial window cleaner that does not contain wax or abrasives Apply the cleaner to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom If the display contains grease or some other contaminant use isopropyl alcohol instead of commercial window cleaner If your computer gets wet or is damaged follow the procedures described in Finding Solutions If after following these procedures you confirm that your computer is not operating properly contact Dell Ergonomic Computing Habits CAUTION Improper or prolonged keyboard use may result in injury CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following ergonomic guidelines when setting up and using your computer Position your computer directly in front of you as you work Adjust the tilt of the computer s display its contrast and or brightness settings and the lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windows t
37. of the Windows XP Control Panel but you are accustomed to performing a particular task with the icon oriented classic Control Panel To change the appearance of the Start menu to the classic view 1 Right click the empty area on the task bar 2 Click Properties 3 Click the Start Menu tab 4 Select Classic Start Menu and click OK If you prefer the classic window and button appearance perform the following steps 1 Right click anywhere on the main desktop screen and click Properties 2 Click the Appearance tab 3 From the Windows and buttons dropdown box select Windows Classic style 4 To customize color font and other classic desktop options click Advanced 5 When you have completed your appearance selections click OK Clean Desktop Wizard Another feature of Windows XP is the Desktop Cleanup Wizard The wizard runs 7 days after you first start your computer and every 60 days after that The Desktop Cleanup Wizard first opens a dialog box informing you that there are unused icons on the desktop and asking whether you want to run the wizard If you elect to run the wizard it places unused desktop icons in a folder The default for the Desktop Cleanup Wizard is on To turn the wizard off 1 Right click anywhere on the main desktop screen and click Properties 2 Select the Desktop tab and click Customize Desktop 3 Inthe Desktop cleanup options make sure that the Run Desktop Cleanup Wizard every 60 days box is not
38. on the system board may interrupt be malfunctioning Run the System Set tests in the Dell Diagnostics Non system disk or disk error Not a boot There is no operating system on diskette the diskette Optional ROM The optional ROM apparently bad checksum failed The diskette in drive A or your hard disk drive does not have a bootable operating system installed on it If you are trying to boot from the diskette replace it with one that has a bootable operating system Boot the computer with a diskette that contains an operating system Call Dell for technical assistance Sector not found The operating system cannot locate a sector on the diskette or hard disk drive You probably have a bad sector or corrupted FAT on the diskette or hard disk drive Run the appropriate utility to check the file structure on the diskette or hard disk drive If a large number of sectors are defective back up the data if possible and then reformat the diskette or hard disk drive Seek error Shutdown A chip on the system board may failure be malfunctioning The operating system cannot find a specific track on the diskette or hard disk drive If the error is on the diskette drive try another diskette in the drive Run the System Set tests in the Dell Diagnostics Time of day clock lost power Data stored in NVRAM has become corrupted Connect your computer to an electrical outlet to
39. out 3 Use Dell s extensive suite of online services available at Dell s World Wide Web site http www dell com for help with installation and troubleshooting procedures 4 If the preceding steps have not resolved the problem call Dell for technical assistance When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions 4 NOTE Dell s Express Service Code system may not be available in all countries For instructions on using the technical support service see Technical Support Service and Before You Call Help Tools Dell provides a number of tools to assist you These tools are described in the following sections NOTE Some of the following tools are not always available in all locations outside the continental U S Please call your local Dell representative for information on availability World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products Through the Internet you can access most of the services described in this section including AutoTech TechFax order status technical support and product information You can access Dell s support Web site at http support dell com To select your country click the map tha
40. provide access to the hard disk drive when it is protected by a password Assigning an Asset Tag The Asset Tag utility allows you to enter an asset tag number that you or your company assigns to the computer The default system setup screens do not show the asset tag number unless you enter one by using this utility You can also use the Asset Tag utility to enter an owner tag that appears in the system log on screen and with the primary password prompt Viewing Existing Asset Tag and Service Numbers To view existing asset tag and service tag numbers perform the following steps 1 Boot the computer from a bootable diskette or CD ROM 2 Type cd c Dell Util and press lt Enter gt 3 Type asset and press lt Enter gt Assigning an Asset Tag Number An asset tag number can have up to ten characters any combination of characters excluding spaces is valid To assign or change an asset tag number perform the following steps 1 Boot the computer from a bootable diskette or CD ROM 2 Type cd c Dell Util and press lt Enter gt 3 Type asset and a space followed by the new number and press lt Enter gt For example type the following command line and press lt Enter gt asset 1234 ABCD 4 When the system prompts you to verify the asset tag number type y and press lt Enter gt The system displays the new or modified asset tag number and the service tag number Deleting an Asset Tag Number To delete the as
41. repaired or replacement products to you freight prepaid if you use an address in Canada where applicable Shipments to other locations will be made freight collect NOTE Before you ship the product s to Dell back up the data on the hard disk drive s and any other storage device s in the product s Remove any removable media such as diskettes CDs or PC Cards Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS SO THIS LIMITATION MAY NOT APPLY TO YOU DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILI
42. technical is Disabled all assistance settings in the Intel SpeedStep properties window are grayed out PC Card Problems Basic Checks e Ensure that the PC Card is properly inserted into the connector e Ensure that the card is recognized by the Windows operating system o In Windows XP click the Start button and then click Control Panel Under Pick a category click Network and Internet Connections Under or pick a Control Panel icon click Network Connections Ensure that the card is listed in the LAN or High Speed Internet window o In Windows 2000 Windows 98 or Windows NT click the Start button point to Settings and then double click Control Panel Double click the PC Card PCMCIA icon Ensure that the card is listed in the PC Card PCMCIA Properties window If you still have problems with a Dell provided PC Card call Dell for technical assistance If you have problems with a non Dell provided PC Card call the card manufacturer Modem Fax and NOTICE Connect the modem to an analog line only Using a Internet nonanalog line such as a digital or private branch exchange PBX Connection line will damage the modem Problems Basic Checks If you can connect to your Ensure that you have touchtone telephone service Internet service e If you have call waiting service disable call waiting Refer to your local provider ISP and send or receive a fax your modem is functioning properl
43. the computer is in suspend mode or if the drive access light is on Removing the drive under these conditions will lead to loss of data To replace a primary hard disk drive perform the following steps 1 Complete the tasks as described in Preparing to Work Inside the Computer 2 Remove the hard disk drive from the drive bay Close the display and turn the computer over Using a small Phillips head screwdriver remove the screw see Figure 1 that holds the drive carrier in the drive bay Save the screw for use later in this procedure Figure 1 Removing a Hard Disk Drive 3 As shown in Figure 1 push up and pull out the drive carrier out of the drive bay When the hard disk drive is not in the computer protect the drive from exposure to static electricity See Protecting Against Electrostatic Discharge for more information 4 Remove the new hard disk drive from its packaging Save the original packaging to use when you store or ship the hard disk drive 5 Install the new hard disk drive into the computer it comes in a drive carrier NOTICE If the drive carrier does not slide in easily pull it out and try again To avoid damage do not force the drive carrier into the bay 6 Gently push the drive carrier into the drive bay until the carrier door is flush with the computer case 7 Push down on the driver carrier until it snaps into place 8 Replace the screw you removed in step 2 Be careful not to overtighten the scre
44. the continental U S where applicable Shipments to other locations will be made freight collect Le 4 NOTE Before you ship the product s to Dell back up the data on the hard disk drive s and any other storage device s in the product s Remove any removable media such as diskettes CDs or PC Cards Dell does not accept liability for lost data or software Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended Coverage During Years Two and Three During the second and third years of this limited warranty Dell will provide on an exchange basis and subject to Dell s Exchange Policy in effect on the date of the exchange replacement parts for the Dell hardware product s covered under this limited warranty when a part requires replacement You must report each instance of hardware failure to Dell s Customer Technical Support in advance to obtain Dell s concurrence that a part should be replaced and to have Dell ship the replacement part Dell will ship parts freight prepaid if you use an address in the continental U S where applicable Shipments to other locations will be made freight collect Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell Replacement parts are
45. the screws 11 Reconnect your computer and devices to their electrical outlets and turn them on As the computer boots it detects the presence of additional memory and automatically updates the system configuration information Verify that the correct memory total is displayed If necessary repeat steps 1 through 9 until the memory total is correct Back to Contents Page Back to Contents Page AC Adapter and Battery Dell Latitude C600 C500 User s Guide About the AC Adapter First Low Battery Warning Connecting the AC Adapter Second Low Battery Warning About the Batteries Charging the Battery Removing a Battery Detecting Battery Problems Installing a Battery Battery Disposal Checking the Battery Charge About the AC Adapter The AC adapter kit includes two cables the AC adapter cable and an AC power cable You can connect the AC adapter with your computer either turned on or off The AC adapter works with electrical outlets worldwide However power connectors vary among countries Before you use AC power in a foreign country you may need to obtain a new power cable designed for use in that country If the computer is docked to a Dell C Port Family Advanced Port Replicators APR or C Dock Family Expansion Stations you can run the computer on AC power by connecting the AC adapter to the C Port APR or C Dock Expansion Station NOTE If you are running your computer on AC power with a battery insta
46. time When you attach a keyboard to the computer the embedded numeric keypad is automatically disabled On an external keyboard the lt Scroll Lock gt key acts the same way as the lt Fn gt key on the computer s keyboard if the External Hot Key option is enabled in the system setup program External Numeric Keypad When you attach an external numeric keypad to the computer the numeric keypad on the computer keyboard is automatically disabled The lights on the integrated keyboard track the operation of an external numeric keypad Serial Devices To attach a serial device to the computer use the 9 pin serial connector The serial port passes data in serial format one bit at a time over one line This port supports a variety of devices that require serial data transmission including a serial mouse serial printer plotter or external modem AC Adapter You can attach the AC adapter to the computer by using the AC adapter connector The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off The AC adapter works with electrical outlets worldwide However power connectors vary among countries Before using AC power in a foreign country you may need to obtain a new power cable designed for use in that country Infrared Port The computer s infrared IR port lets you transfer files from your computer to another IR compatible device wi
47. undesired operation Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by o
48. use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger across the surface To double click an object position the cursor on the object and then tap the touch pad or the left touch pad button twice Using the Track Stick You can use the track stick to move the cursor just like a standard mouse see Figure 6 The two buttons located between the touch pad and the space bar on the keyboard correspond to the left and right buttons on a mouse The track stick functions much like the touch pad in that it allows you to use buttons for mouse functions or the pointing device itself Figure 6 Track Stick To best use the track stick use the following techniques e To move the cursor apply pressure to the track stick with your right or left index finger Press up or down to move the cursor to the top or bottom of the display screen Press left or right to move the cursor to the left or right of the display screen To select an object tap once on the track stick or use your thumb to press the left track stick button The track stick buttons perform standard mouse functions To select and move or drag an object position the cursor on the object Then press and hold the left track stick button Leave your thum
49. using a USB external keyboard do not enter the system setup program by using a keyboard command on an external keyboard Instead press lt Fn gt lt F1 gt on the computer s keyboard Mouse External Keyboard and External Numeric Keypad You can attach a PS 2 compatible device such as a mouse 101 or 102 key keyboard or numeric keypad to the mini DIN PS 2 connector see Figure 5 You can also connect these devices to the C Port Family APR or the C Dock Family Expansion Station Figure 5 External Mouse Keyboard or Keypad Connector Mouse If the Pointing Device option in the system setup program is set to Touch Pad PS 2 Mouse the default you can use both the DualPoint device and an external PS 2 compatible mouse if one is attached If you disconnect the mouse to use the advanced features of the DualPoint integrated pointing device you must shut down the computer or enter suspend or standby mode and then resume If you do not do this the DualPoint integrated pointing device resumes operation in standard PS 2 mode which means that many of the configuration features are disabled If you are using a PS 2 compatible mouse that is not made by Microsoft and the mouse does not work properly reboot the computer If the mouse still does not work install the drivers from the diskette or CD that came with the mouse and reboot the computer External Keyboard You can use the computer s keyboard and an external keyboard at the same
50. when the computer is connected to a domain V NOTE Enabling the Internet Connection Firewall does not reduce the need for virus checking software The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection its icon appears with a red background in the Network Connections portion of the Control Panel The Internet Connection Firewall can be applied to each Internet connection on the computer The firewall also provides basic logging capabilities Not all events that appear in the log are hacker attacks Many different types of harmless events can appear in the log such as routine checks by an Internet Service Provider to verify the presence of your computer pings The firewall is configured using the Properties dialog box associated with each Internet connection in the Control Panel The firewall can be enabled or disabled Additional configuration options are available for more advanced users These advanced options include the ability to open or close specific Transmission Control Protocol TCP or User Datagram Protocol UDP ports or to enable port redirection Port redirection allows access requests to a specific port on the firewall such as port 80 the Web server port to be automatically redirected to another computer on the local network This capability allows a Web server ona home network to be protected by an edge firewall Back to Contents Page Using Intel
51. your ResourceCD the diagnostics checks your system configuration information and displays it in the Device Groups area on the main screen The following sources supply this configuration information for the diagnostics The system configuration information settings stored in nonvolatile random access memory NVRAM that you selected while using the system setup program e Identification tests of the microprocessor the video controller the keyboard controller and other key components e Basic input output system BIOS configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer For example you may not see a printer listed although you know one is attached to your computer Instead the printer is listed as a parallel port The computer recognizes the parallel port as LPT1 which is an address that tells the computer where to send outgoing information and where to look for incoming information Because your printer is a parallel communications device the computer recognizes the printer by its LPT1 address and identifies it as a parallel port You can test your printer connection in the Parallel Ports tests Back to Contents Page Back to Contents Page Understanding Error Messages Dell Latitude C600 C500 User s Guide Error Messages Avoiding Interrupt Assignment Conflicts Error Messages
52. 256 8 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1400 x 1050 SXGA 65 K 16 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1400 x 1050 SXGA 4 2 B 32 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1600 x 1200 UGA 256 8 bit 60 Hz 85 Hz 60 Hz NTSC 50 Hz PAL 1600 x 1200 UGA 65 K 16 bit 60 Hz 85 Hz 60 Hz NTSC 50 Hz PAL 1600 x 1200 UGA 4 2 B 32 bit 60 Hz 85 Hz 60 Hz NTSC 50 Hz PAL External Monitor Display Available Resolution Color Depth Available Refresh Refresh 640 x 480 VGA 65 K 16 bit 60 75 85 Hz 60 Hz NTSC 50 Hz PAL S0HENTSC 50 Hz PAL i i i i i i NOTE Color depth is based on 256 colors for 8 bit 65 536 colors for 16 bit and 4 294 967 296 colors for 32 bit displays Table 2 Display Resolution and Color Depth Without DVD and 3D Running Maximum Color Depth Possible in bits i af li gt gt ik e o 640 x 800 x 1024 x 1280 x 1400 x 1600 x Primary Secondary 480 600 768 1024 1050 1200 640 x 480 8 bit 32 800 x 600 8 bit x 600 8 800 x 600 8 bit 1024 1024 x 768 8 bit 768 8 1024 x 768 8 bit 1280 x 1024 8 bit 1400 x 1050 8 bit 1600 x 1200 8 bit 640 x 480 16 bit se se oe fee se se fse fe fe se fse fe fe fe fe ee fe fe a fee fee EEE CEE CHEM s NAW 800 x 600 16 bit N 2 ae a 1024 x 768 16 bit N LLL e fe fe 1280 x 1024 1
53. 4 556 3490 Switchboard 044 556 4300 OGG Web site http support jp dell com Korea Seoul Macau NOTE Customers in Macau call Malaysia for customer assistance Technical Support toll free 080 200 3800 Sales toll free 080 200 3600 Customer Service Penang Malaysia Customer Service Seoul Korea Fax Switchboard Technical Support Switchboard Technica Support Customer Service Penang Malaysia toll free 604 633 4949 080 200 3800 2194 6202 2194 6000 toll free 0800 582 633 4949 HF Transaction Sales toll free 0800 581 Malaysia Penang New Zealand Technical Support toll free 1 800 888 298 Customer Service Transaction Sales Corporate Sales Home and Small Business Government and Business Sales Li 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 0800 446 255 0800 444 617 0800 441 567 Fax 0800 441 566 Singapore Singapore NOTE Customers in Singapore call Malaysia for customer assistance Technical Support toll free 800 6011 051 i Customer Service Penang Malaysia Transaction Sales Corporate Sales 04 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa Johannesburg Technical Support 0 709 7710 Customer Care Sales Fax Switchboard Web site 0 O
54. 6 Drivers Modem NT MdmSetup Setup Click OK In the introductory dialog box click Next Follow the directions on your display to complete the driver installation Installing the Combination Modem and Network Adapter Drivers for Windows NT To install the combination modem and network adapter drivers you need to install the modem driver the network adapter driver and the Mini PCI AMP software as described in the following sections Installing the Modem Driver 1 2 10 11 12 13 14 15 Save your work in all open programs Insert your ResourceCD into the CD or DVD drive In most cases the CD should start running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then click the autorcd application file Ifa welcome screen appears click next The first time that you run the CD it might prompt you to install some setup files Click OK and follow the instructions on the screen to continue From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available On the welcome screen click Next Under Search Criteria select the appropriate categories from the System Model and Operating System pull down menus Under Device Type select Communications Under Topic select Drivers Click the combination modem network adapter name to display information about the d
55. 6 bit 1400 x 1050 16 bit 1600 x 1200 16 bit 640 x 480 32 bit 800 x 600 32 bit 1024 x 768 32 bit E E C C Be pe fe he pe fe se fe fe CE CEE CHEMI 16 16 ND 2 6 1280 x 1024 32 bit Oo it ine 4 16 8 1400 x 1050 32 bit Mi tte i Jl IK 2 aja 2 e 2 ses 32 2 2 e s 1600 x 1200 32 bit Display Type for C600 computers Type for C500 computers Dimensions active area Height Width Diagonal EE 14 1 inch XGA active matrix color TFT 14 1 inch SXGA active matrix color TFT 14 1 inch XGA active matrix color TFT 12 1 inch SVGA active matrix color TFT 214 3 mm 8 4 inches 285 7 mm 11 3 inches 357 1 mm 14 1 inches Maximum resolution colors Response time typical Operating angle Viewing angles Horizontal Vertical Dot pitch Power consumption Panel typical Backlight Controls Keyboard Number of keys Key travel Key spacing Battery Type Dimensions Height Depth 1024 x 768 16 bit color XGA 1400 x 1050 16 bit color SXGA 800 x 600 16 bit color SVGA 50 0 ms 20 ms rise 30 ms fall 0 closed to 180 40 15 30 0 28 mm 14 1 inch XGA 0 20 mm 14 1 inch SXGA 0 31 mm 12 1 inch SVGA 1 0 W XGA 1 3 W SXGA 3 4 W XGA 3 4 W using battery 4 9 W using AC adapter SXGA brightness can be cont
56. 6884 sales customer and technical assistance leonora Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Web ste httpiisupporteurodelicom a E sma Amsterdam prase Care 8740 cL ORNE Business Sales ae free 0800 REGI rr CZW Sales a 581 8818 O Sales Fax o 686 8003 ae 686 8003 E a E R cues elatinal Customer Gare ort ee ADA Home Small Business Customer Care 231 62298 Switchboard 671 16800 16800 Fax Technical Support Upplands Vasby DEI 08 590 05 Sweden 594 Fax Switchboard 671 16865 Web site http support euro dell com E mail nor_support dell com E mail Support for Servers LL Nordic_server_support dell com Switchboard 22 57 95 999 i OR Poland Warsaw Service Fax 22 n 57 95 806 fe site http support euro dell com E mail pl_support dell com Portugal Technical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 351 214 220 710 Switchboard sid OE 917229200 p mail http support euro dell com es es emaildell Spain Home Home and Small Business Small Business Home and Small Business Madrid Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Fax 902 118 539 Web site http support euro dell com E mail http support eur
57. C for previous menu Information in the Advanced Testing screen is presented as follows On the left side of the screen the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category Press the up or down arrow key to highlight a test device group On the right side of the screen the Devices for Highlighted Group area lists the computer s currently detected hardware and some of the relevant settings e Two lines at the bottom of the screen make up the menu area see Advanced Testing Help Menu The first line lists the categories you can select press the left or right arrow key to highlight a menu category The second line gives information about the category currently highlighted Z NOTE The options displayed on your screen should reflect the hardware configuration of your computer Advanced Testing Help Menu For more information on using the Advanced Testing option 1 Press lt h gt 2 Highlight the Help category and press lt Enter gt or press the key that corresponds to the highlighted letter in the category you choose see Table 2 Table 2 Advanced Testing Help Categories Help Category Description Menu Provides descriptions of the main menu screen area the Device Groups and the different diagnostic menus and commands and instructions on how to use them Keys Explains the functions of the all of the keystrokes that can be use
58. Click the Start button point to All Programs gt Accessories and click Program Compatibility Wizard 2 When the Program Compatibility Wizard appears click Next gt 3 Select how you want to locate the program to run with compatibility settings from a list available on a CD or manually located Then click Next gt 4 Select the type of operating system for which the program was designed or on which it ran successfully and then click Next gt 5 If necessary as for some games select display settings for the program 6 Click Next gt 7 To test the compatibility settings for the program click Next gt After you have determined whether the program is running correctly return to the Program Compatibility Wizard window 8 Select Y es if the program ran correctly No try different compatibility settings or No am finished trying compatibility settings and click Next gt 9 Select either Y es to send information about the settings you used and whether they fixed the problem or select No and then click Next gt 10 Click Finish to close the wizard System Restore The System Restore feature of Windows XP provides the capability to restore the operating system in the event of a problem to a previous state without losing personal data files such as Word documents drawings or e mail System Restore actively monitors system file changes and some application file changes to record or store previous versions
59. DE Devices device group Does your drive pass all the tests Yes Go to step 8 No Go to step 9 8 Replace your ResourceCD with the operating system CD and reboot the computer Does the operating system load now Yes The hard disk drive may contain a corrupted operating system or it may have bad sectors Reinstall the operating system as described in the documentation that came with it If reinstalling the operating system does not correct the problem go to step 9 No Go to step 9 9 Call Dell for technical assistance Hardware Hardware conflicts occur if the device is detected by the operating system but is Conflicts configured incorrectly To check for conflicts perform the following steps Hardware 1 Open the Control Panel if you are running Windows 2000 Windows 98 or conflicts occur if Windows NT click the Start button point to Settings and double click i ea aa Control Panel if you are running Windows XP click the Start button and system but is click Control Panel configured incorrectly Inthe Control Panel double click System Click the Hardware tab and click Device Manager Symptoms Conflicts are indicated in the Device Manager list by a yellow exclamation point beside the conflicting device A red X beside a device indicates that the Z eyelet Mange device is disabled in the current hardware profile or locks up particularly while using a View the status of a device by double clickin
60. Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer system itself Make sure the system documentation is available CAUTION If you need to remove the computer covers be sure to first disconnect the computer system s power and modem cables from all electrical outlets Diagnostics Checklist Date Name Address Phone number Service tag bar code on the back of the computer Da U Name US Add Return Material Authorization Number if provided by Dell support technician Express Service Code Operating system and version Peripherals Expansion cards Are you connected to a network Yes No Network version and network card Network version and network card Programs and versions See your operating system documentation to determine the contents of th
61. Dell Latitude C600 C500 User s Guide About Your Computer Reinstalling Software What You Need to Know Solving Problems Features and Options Finding Solutions Setup and Operation Dell Diagnostics Understanding Error Messages Using Your Computer Getting Help Connecting Devices Microsoft Windows XP Features Technical S pec ifications Using Intel SpeedStep to Set Perlormance Levels Additional Information Passwords and Security Traveling With Your Computer Regulatory Notices Removing and Replacing Parts Limited Warranty and Return Policy Powering Your Computer AC Adapter and Battery Power Management and Conservation Using the System Setup Program Model PPO1L Notes Notices and Cautions Notes notices and cautions are used as follows NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Ay CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2000 2001 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo Latitude Inspiron OptiPlex Dell Precision ExpressCharge HyperC
62. Device Manager If you are installing a modem driver click Modem and then click the appropriate modem If you are installing a network adapter click Network adapters and then click 3Com3C920 Integrated Fast Ethernet Controller Click Action and then click Update Driver Select Install from a list or specific location Advanced and then click Next Verify that Search removable media is selected and then click Next When the name of the appropriate driver appears click Next Click Finish to restart your computer Installing the Modem or Network Adapter Driver for Windows 2000 and Windows 98 1 2 Save and close any open files exit any open programs and insert your ResourceCD Click the Start button point to Settings and then click Control Panel From the Control Panel double click the System icon Inthe System Properties window click the Hardware tab Click Device Manager If you are installing a modem driver click Modem and then click the appropriate modem If you are installing a network adapter click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller Click Action and then click Properties 10 11 Click the Driver tab click Update driver and then click Next Verify that Search for a suitable driver for my device Recommended is selected and then click Next Verify that CD ROM drives is selected and then click Next When the name of
63. During the one year period beginning on the invoice date Dell will repair or replace products covered under this limited warranty that are returned to Dell s facility To request warranty service you must contact Dell s Customer Technical Support within the warranty period See Contacting Dell to find the appropriate telephone number for obtaining customer assistance If warranty service is required Dell will issue a Return Material Authorization Number You must ship the products back to Dell in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Dell will ship the repaired or replacement products to you freight prepaid if you use an address in Canada where applicable Shipments to other locations will be made freight collect NOTE Before you ship the product s to Dell back up the data on the hard disk drive s and any other storage device s in the product s Remove any removable media such as diskettes CDs or PC Cards Dell does not accept liability for lost data or software Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended Coverage During Years Two and Three During the second and third years of this limited warranty Dell will provide
64. E Always use compressed air to clean the lens in the drive Never touch the lens To play a disc 1 Make sure the appropriate drive is installed in the modular bay 2 Press the eject button on the front of the drive or press lt Fn gt lt F10 gt 3 When the tray slides out place the disc into the tray label side up Make sure that the CD is seated correctly on the spindle by pressing down on the disc until it clicks in place NOTICE If the disc is not seated correctly the drive or media can be damaged 4 Gently push in the tray When the drive is in use the drive access light blinks on the computer s front panel Figure 3 DVD ROM CD ROM or CD RW Drive Installed in Computer To eject the drive tray perform one of the following tasks e press the eject button on the front of the drive e press lt Fn gt lt F10 gt on an external keyboard press lt Scroll Lock gt instead of lt Fn gt if the External Hot K ey option is enabled in the system setup program You can only use CD ROM DVD ROM and CD RW drives externally with a C Port Family Advanced Port Replicator APR or a C Dock Family Expansion Station If you are using the Microsoft Windows 98 operating system disable the autoplay auto insert notification feature while you use the drive The autoplay feature can interfere with the computers power management functions If Dell installed the operating system the autoplay feature has been disabled If you
65. HIS LIMITED WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS SO THIS LIMITATION MAY NOT APPLY TO YOU DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU These provisions apply to Dell s three year limited warranty only For provisions of any service contract covering your system refer to your invoice or the separate service contract that you will receive If Dell elects to exchange a system or component the exchange will be made in accordance with Dell s Exchange Policy in effect on the date of the exchange In any ins
66. ISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU These provisions apply to Dell s one year limited warranty only For provisions of any service contract covering your system see your invoice or the separate service contract that you will receive If Dell elects to exchange a product or portion of a product the exchange will be made in accordance with Dell s Exchange Policy in effect on the date of the exchange In any instance in which Dell issues a Return Material Authorization Number Dell must receive the product s for repair prior to the expiration of the warranty period in order for the repair s to be covered by the limited warranty One Year Limited Warranty for C500 Computers Canada Only Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship The warranty term is one year beginning on the date of invoice as further described in the following text Damage due to shipping the products to you is covered under this limited warranty Otherwise this limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized
67. J 11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant This equipment cannot be used on public coin phone service provided by the telephone company Connection to party line service is subject to state tariffs There are no user serviceable parts on the modem contained in your computer If your telephone equipment causes harm to the telephone network the telephone company will notify you in advance that service may be temporarily discontinued If advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this telephone equipment see Getting Help to find the appropriate telephone number for obtaining customer assistance If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Fax Branding The Telephone Consu
68. O BREE TELL ETT 709 7707 709 7700 706 0495 709 7700 JI ma Southeast Asian Pacific Countries excluding Australia Brunei China Hong Kong Japan Korea Macau Malaysia New Zealand Singapore Taiwan and Thailand refer to individual listings for these countries Thailand NOTE Customers in Thailand call Malaysia for customer assistance http support euro dell com E mail dell_za_support dell com Customer Technical Support Customer Service and Sales Penang Malaysia Technical Support Technical Support Servers Customer Service Penang Malaysia Transaction Sales Corporate Sales UT Technical Support Customer Service Penang Malaysia Sales 60 4 633 4810 toll free 0080 60 1225 toll free 0080 60 1256 633 4949 toll free 0080 651 228 0800 33 556 toll free 0080 651 227 0800 33 555 toll free 088 006 007 633 4949 toll free 088 006 009 LH i Back to Contents Page Back to Contents Page Help Overview Dell Latitude C600 C500 User s Guide Technical Assistance Product Information Help Tools Returning Items for Warranty Repair or Credit Problems With Your Order Before You Call Technical Assistance If you need assistance with a technical problem perform the following steps 1 Run the Dell Diagnostics 2 Make acopy of the Diagnostics Checklist and fill it
69. TY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU These provisions apply to Dell s one year limited warranty only For provisions of any service contract covering your system refer to your invoice or the separate service contract that you will receive If Dell elects to exchange a product or portion of a product the exchange will be made in accordance with Dell s Exchange Policy in effect on the date of the exchange In any instance in which Dell issues a Return Material Authorization Number Dell must receive the product s for repair prior to the expiration of the warranty period in order for the repair s to be covered by the limited warranty Back to Contents Page Back to Contents Page Contacting Dell Dell Latitude C600 C500 User s Guide Overview Europe Contact Numbers International Dialing Codes Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell use the telephone numbers codes and electronic addresses provided in the following sections International Dialing Codes provides the various codes required to make long distance and international calls Americas Contact Numbers Eu
70. VGA with 4 cell battery 12 1 inch SVGA with 8 cell battery 0 to 40 C 32 to 104 F 40 to 65 C 40 to 149 F 38 7 mm 1 52 inches 319 5 mm 12 58 inches 253 6 mm 9 98 inches 2 2 kg 4 9 Ib with travel module installed in modular bay 2 4 kg 5 4 Ib with standard diskette drive installed in modular bay 2 5 kg 5 7 Ib with CD ROM drive installed in modular bay 2 4 kg 5 3 Ib with travel module installed in modular bay 2 5 kg 5 7 Ib with standard diskette drive installed in modular bay 2 7 kg 6 0 Ib with CD ROM drive installed in modular bay 2 2 kg 2 4 kg 2 5 kg 2 4 kg 2 5 kg 2 7 kg 4 8 Ib with travel module installed in modular bay 5 3 Ib with standard diskette drive installed in modular bay 5 5 Ib with CD ROM drive installed in modular bay 5 3 Ib with travel module installed in modular bay 5 5 Ib with standard diskette drive installed in modular bay 5 9 Ib with CD ROM drive installed in modular bay _ _ Environmental Computer Temperature Operating Storage Relative humidity maximum Operating Storage Maximum vibration 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing Operating Storage Maximum shock Operating Storage Altitude maximum Operating Storage Touch Pad Interface X Y position resolution graphics table mode Size
71. Video connector to your computer Figure 7 shows the location of the S Video connector Figure 7 Connecting a TV To connect your computer to a TV follow these guidelines e If your TV uses an S Video cable for video input 1 Connect the S Video cable to your computer s S Video TV out connector see Figure 7 2 Connect the other end to your TV s S Video connector Connecting the S Video cable that came with your TV to the TV s S Video connector and to the computer s S Video TV out connector allows your computer to play video on the TV If your TV uses a composite video cable for video input 1 Connect the composite TV out adapter cable that came with your computer to your computer s S Video TV out connector see Figure 7 2 Connect the other end of the composite TV out adapter cable to your TV s composite video cable 3 Connect the composite video cable to your TV s composite video connector You need both the composite TV out adapter cable that came with your computer and the composite video cable that came with your TV Connecting these cables together then connecting them to your TV composite video in connector and your computer s S Video TV out connector allows your computer to play video on the TV Audio Devices You can connect audio devices such as speakers microphones and headphones to your computer Figure 8 shows the locations of the audio jacks and the S Video connector e Connect the audio
72. WN Yes Go to step 6 No Go to step 5 e Remove and reinsert the drive Reboot the computer Does the drive access light blink during the boot routine Yes Go to step 6 No Go to step 10 6 Remove the hard disk drive and boot the computer from a bootable CD Does the drive access light blink Yes Go to step 7 No Go to step 10 7 Reinstall the hard disk drive Then check the config sys file in Windows 98 check the CD ROM or DVD ROM drive configuration in the Settings folder Is the appropriate driver installed Yes Go to step 8 No Load the driver and return to step 1 to begin this procedure again To load the driver use the ResourceCD you received with your Dell computer 8 Insert a bootable diskette into drive A and reboot the computer 9 Type x where x is the drive and press lt Enter gt Then type dir and press lt Enter gt Does MS DOS display the root directory contents for the drive Yes The problem is resolved No Go to step 10 10 Insert your ResourceCD into the drive and reboot the computer Then run the IDE Devices device group Does your drive pass all the tests Yes Return to step 1 and perform this troubleshooting procedure again If you continue to experience trouble call Dell for technical assistance No Go to step 11 11 Call Dell for technical assistance Hard Disk Drive Basic Checks Problems Z During POST the computer checks the hard disk drive co
73. Warranty and Return Policy Dell Latitude C600 C500 User s Guide Three Year Limited Warranty for C600 Macrovision Product Notice Computers U S Only Three Year Limited Warranty for C600 One Year Limited Warranty for C500 Computers Computers Canada Only U S Only One Year End User Manufacturer Guarantee One Year Limited Warranty for C500 Computers Latin America and the Caribbean Only Canada Only Total Satisfaction Return Policy U S and Canada Onl Three Year Limited Warranty for C600 Computers U S Only Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship The limited warranty term is three years beginning on the date of invoice as described in the following text Damage due to shipping the products to you is covered under this limited warranty Otherwise this limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Dell This limited warranty does not cover any items that are in one or more of the follo
74. a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell at its world wide website at http Wwww dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel When Using Your Computer Observe the following guidelines to prevent damage to your computer When setting up the computer for work place it on a level surface When traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer When traveling with the hard disk drive removed from the
75. able in the Windows Help and Support Center 3 Perform the appropriate procedure for the component or equipment that is malfunctioning Click a topic from the menu at the top of this page for instructions NOTE When you see the question Is the problem resolved in a problem solving procedure perform the operation that caused the problem to see if the problem still occurs CAUTION To help prevent possible damage to the system board wait 5 seconds after turning off the computer before you disconnect a device or remove a memory module NOTICE Only access the inside of your computer when you are installing memory modules Problem Procedure Recover From a Press lt Ctrl gt lt Alt gt lt Del gt Program That Is If necessary click Task Manager Not Responding Select the program that is no longer responding Click End Task Restart a Press and hold the power button until the computer turns off Computer That Is 2 To turn on the computer press the power button Not Responding ScanDisk a program that checks for and repairs errors on the hard disk drive may run during the boot process The Windows operating system loads and runs after the scan completes Wet Computer AN CAUTION Perform step 1 only after you are certain that it is safe Ty Spills splashes to do so If the computer is connected to an electrical outlet Dell 4 and excessive lt COMmends turning off AC power at the circuit breaker befo
76. ack up the data on the hard disk drive s and any other storage device s in the product s Remove any removable media such as diskettes CDs or PC Cards Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE SOME STATES OR JUR
77. ake sure that the external monitor is turned off Set the monitor on a monitor stand desk top or other level surface near your computer 2 Connect the external monitor s video cable to the computer Plug the video cable connector into the matching video connector on the back of the computer as shown in Figure 3 If the video cable is not permanently attached to the monitor connect it to the monitor Figure 3 Connecting an External Monitor Be sure to tighten all the screws on the video cable connector s to eliminate radio frequency interference RFI 3 Connect your external monitor to a grounded electrical outlet Plug the three prong connector on one end of the monitor s power cable into a grounded power strip or some other grounded power source If the cable is not permanently attached to the monitor connect it to the monitor You can also connect an external monitor to the C Port Family APR or the C Dock Family Expansion Station NOTE If you are using the Microsoft Windows 98 operating system you can use an external monitor as an extension of your display For more information see your operating system documentation or Using an External Monitor in Dual Display Mode Using an External Monitor When an external monitor is connected to the computer the video image automatically appears on the external monitor s screen when you boot your computer To toggle the video image between the display an external moni
78. all devices from the computer 5 Make sure the AC adapter is firmly connected to the computer and to an electrical outlet or verify that a fully charged battery is properly seated in its bay 6 Turn on the computer Is the display on Allow one minute for the computer to initialize its components Yes Go to step 7 No Go to step 9 7 Adjust the brightness Is the full display readable Yes Go to step 8 No Go to step 9 8 Has an error message appeared Yes See Understanding Error Messages to find the message along with its explanation If you can t find the message call Dell for technical assistance No If you still have a display problem but the display is not completely blank run the Video device group in the Dell Diagnostics Then call Dell for technical assistance 9 Turn off your computer and connect an external monitor to the computer 10 Turn on the computer and the monitor and adjust the monitor s brightness and contrast controls Is the monitor readable Yes The computer s display may be defective Call Dell for technical assistance No The computer s video controller on the system board may be defective Call Dell for technical assistance No Image Appears Basic Checks on External Monitor e Press lt Fn gt lt F8 gt to switch the video image from the display to the external monitor Z During POST the computer If the external monitor is blank the computer may be in standby or hibe
79. ame or Service Switchboard 491 040 Home Small Business Sales 795676 02 Home Small Business Sales Fax 795676 05 Home Small Business Customer Care 795676 03 Asi Accounts Corporate Customer EE 0660 8056 Home Small Business Technical Support 795676 04 Austria Vienna NOTE Customers in Austria call Langen Germany for Technical Support and Customer Care Preferred Accounts Corporate Technical Support Web site http support euro dell com i il 0660 8779 E mail tech_support_central_europe dell com SpR Belgium Brussels Technical Support 02 481 92 88 Customer Care 02 4819119 Home Small Business Sales toll free 0800 16884 Corporate Sales 481 91 00 ee 481 92 99 ae oe E a http support euro dell com be fr emaildell PAR Switchboard 02 22 83 27 11 Web site http support euro dell com FelatonalGustomer Gare roa NOTE Customers in Denmark Hame Sml Business Customer Cae 32075505 Fax Technical Support Upplands Vasby 46 859005594 Sweden Fax Switchboard 45170117 Web site http support euro dell com EE EE E mail den_support dell com E mail Support for Servers Nordic_server_support dell com Finland Technical Support 09 253 313 60 PM Relational Customer Care 253 313 38 Home Small Business Customer Care 693 791 94 a 09 See 253 313 99 Eo Customer Care 0825 823 833 Fax 0825 004 701
80. amily or C Dock Expansion Station Family docking solution the IR port on the computer is automatically disabled For more information about using an IR device see the documentation that came with your operating system Modem You can connect a telephone line to the optional modem through the modem connector on the right side of the computer see Figure 6 NOTICE Do not confuse the modem and network connectors on your computer Do not plug a telephone line into the network connector Figure 6 Modem and Network Connectors 1 Optional modem connector 2 Optional network connector For information on using the modem see the online modem documentation supplied with your computer To access this documentation double click the Dell Documents icon on the Windows desktop click System Information and then click Communications Network You can connect to the integrated network interface controller NIC through the optional network connector on the right side of the computer see Figure 6 NOTICE Do not confuse the modem and network connectors on your computer Do not plug a telephone line into the network connector For information on using the integrated NIC see the online NIC documentation supplied with your computer To access this documentation double click the Dell Documents icon on the Windows desktop click System Information and then click Communications S Video TV You can connect a TV with an S
81. and standby mode password options NOTES If you are going to connect your computer to a port replicator or a docking station click None when you program the display close option This setting ensures that your computer does not enter standby mode or hibernate mode when you close lower the display If the computer is running Windows 98 set power management options in the system setup program e Program the following functions Activate standby mode Activate hibernate mode Shut down Windows and turn off the computer Choose no action None o O O O To program these functions click an option from the corresponding pull down menu and then click OK Hibernate Tab The Hibernate tab lets you enable hibernate mode by clicking the Enable hibernate support check box ENERGY STAR Emblem The EPA s ENERGY STAR Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy efficient computer products The EPA estimates that use of ENERGY STAR computer products can save computer users up to two billion dollars annually in electricity costs Back to Contents Page Back to Contents Page Using the System Setup Program Dell Latitude C600 C500 User s Guide Overview Changing Printer Modes Entering and Exiting the System Setup Program Changing COM Ports The System Setup Screens Enabling the IR Port Changing the Boot Sequence 4 NOTE This
82. ay be particularly important in rural areas NOTICE Users should not attempt to make such connections themselves Contact the appropriate electric inspection authority or electrician as appropriate lt NOTE The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed the number five The REN for the internal modem as stated on the IC regulatory label located on the bottom of the computer is 0 6B The following information is provided in compliance with IC regulations Dell Computer Corporation One Dell Way Round Rock TX 78682 USA CE Notice European Union Marking by the symbol indicates compliance of this Dell system to the EMC Directive and the Low Voltage Directive of the European Union Such marking is indicative that this Dell system meets the following set of technical standards e EN 55022 Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment e EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement e EN 61000 3 2 Electromagnetic compatibility EMC Part 3 Limits Section 2 Limits for harmonic current emissions Equipment input current up
83. b on the button and move the selected object by pressing the track stick in the desired direction To double click an object position the cursor on the object and then tap the left track stick button twice or tap the track stick itself twice The track stick functions much like the touch pad in that it allows you to use buttons for mouse functions or the pointing device itself Customizing the DualPoint Integrated Pointing Device In Windows XP 1 Click the Start button and then click Control Panel 2 Under Pick a category click Printers and Other Hardware 3 Click the Mouse icon and then click the Touch tab in the Mouse Properties window 4 In the drop down menu click to select either the touch pad or the pointing stick track stick and click Apply 5 Click OK to save the settings and close the window The DualPoint device software allows you to set the default for the type of cursor pointing device you want to use as well as sensitivity motion and drag and drop features of both the touch pad the track stick Click in the Disable this Device box to disable the selected touch pad or track stick settings If you docked your computer with a mouse the touch pad and track stick settings are automatically disabled In Windows 2000 Windows 98 and Windows NT 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Mouse icon and click the Touch tab in the Mouse Properties window 3 In the
84. before the changes occurred System Restore maintains a rolling record of restore points to limit the amount of space used older restore points are purged to make room for newer ones In the event of a serious operating system problem System Restore can be used from Safe Mode or Normal Mode to go back to a previous system state restoring optimal system functionality NOTE System Restore does not revert user data or document files so restoring does not cause loss of work mail or browsing history and favorites VX NOTE Dell recommends that you make regular backups of your data files System Restore does not monitor changes to or recover your data files In the event the original data on the hard disk drive is accidentally erased or overwritten or becomes inaccessible because of a hard drive malfunction backup files are required to recover lost or damaged data Using System Restore System Restore monitors a core set of system and application program files recording and sometimes copying states of these files before changes are made System Restore automatically creates restore points no user intervention is required In addition you can create restore points manually if desired Restore points are created to allow you to choose previous system states Each restore point gathers the necessary information needed to restore to a precisely chosen system state There are three types of restore points e System automatically created
85. by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Dell This limited warranty does not cover any items that are in one or more of the following categories software external devices except as specifically noted accessories or parts added to a Dell system after the system is shipped from Dell accessories or parts added to a Dell system through Dell s system integration department accessories or parts that are not installed in the Dell factory or DellWare products Monitors keyboards and mice that are Dell branded or that are included on Dell s standard price list are covered under this limited warranty all other monitors keyboards and mice including those sold through the DellWare program are not covered Dell will repair or replace products covered under this limited warranty that are returned to Dell s facility To request warranty service you must contact Dell s Customer Technical Support within the warranty period See Contacting Dell to find the appropriate contact information for obtaining customer assistance If warranty service is required Dell will issue a Return Material Authorization Number You must ship the products back to Dell in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Dell will ship the
86. cator by inserting a diskette into the drive typing dir a at an MS iskette drive access light blinks as the DOS prompt and pressing lt Enter gt computer performs e Ensure that the diskette is not write protected if you are trying to copy data to it this check on a e Run the Diskette tests as described in Dell Diagnostics diskette drive e Try a different diskette in the drive If the new diskette works the original one may be defective e Check the settings on the Page One submenu of the system setup program e Clean the drive using a commercially available cleaning kit NOTICE Do not attempt to clean drive heads with a swab You may accidentally misalign the heads rendering the drive inoperable If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you perform the following steps 1 Save and close any open files exit any open application programs and shut down the computer 2 Remove the diskette drive from the modular bay 3 Reinstall the diskette drive 4 Reboot the computer Does the diskette drive access light blink during the boot routine Yes Go to step 6 No Go to step 5 5 Remove and reinsert the diskette drive or disconnect and reconnect the drive if used externally Reboot the computer Does the diskette drive access light appear during the boot routine Yes Go to step 6 No Go to step 9 Does the computer display a drive error message
87. ces from the computer TZ If the power 2 Make sure that the AC adapter is connected to the computer and to an electrical status light shows f i daabiour computer ie outlet or confirm that a fully charged battery is properly seated in the modular receiving power but bay the display remains 3 Turn on the computer Is the display on blank part of your computer is probably Allow 1 minute for the computer to initialize its components before not receiving power checking for signs of power See also No Power at All Yes The entire computer is receiving power the problem is resolved No Adjust the brightness of the display If the display still does not show an image call Dell for technical assistance Diskette Drive Basic Checks Problems e If you hear an unfamiliar scraping or grinding sound when a drive is accessed During the make sure the sound is not caused by the application program that is running aa POST th ae The sound could be caused by a hardware malfunction See Getting Help for computer Shacks th instructions on obtaining technical assistance from Dell diskette drive When you turn on the computer you can hear diskette or hard disk drive activity comparing its during the boot routine If your computer does not boot call Dell for technical characteristics with the assistance See Getting Help for instructions Otherwise see the Dell system configuration Diagnostics Hea e e Test this indi
88. ch classification applies to your computer examine the regulatory labels markings see Figure 1 and Figure 2 located on the bottom or back panel of your computer Once you have determined your computer s VCCI classification read the appropriate VCCI notice Class A ITE FRLERESEREAE EMM BMA VCCI OLE A HARRRECT ORBLE CHATS amp GK zZTzEBWO T OBSIIFAARBORLARERT 1ZE5b0 E This is a Class A product based on the standard of the Voluntary Control Council for Interference VCCI for information technology equipment If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Figure 1 VCCI Class A ITE Regulatory Mark VCCLA Class B ITE LO A 1G Phe OLE EM a BY EMW VCCI DIET THD VIA B GRAHAM COKRMSRERRCHHTST ERAMELTWIETA DVUFASTFV EV AT RARER TERN Hk SARMBeslaHrcTreMSAVET RRB ic fE gt o TIELOMROKOELT lt ZEUN This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI for information technology equipment If this equipment is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Figure 2 VCCI Class B ITE Regulatory Mark VE MIC Notice Republic of Korea Only To determine which classification Class A or B applies to your computer system or ot
89. ck User Accounts 3 Under Pick a task click Change the way users log on or off and do one of the following e Select the Use Fast User Switching to log off check box to enable Fast User Switching Deselect the Use Fast User Switching to log off check box to disable Fast User Switching 4 Click Apply Options How to Add Users Only a computer administrator or a user with administrator rights can create multiple user accounts The individual who performs the initial operating system setup creates a computer administrator account and can add any number of users during the initial setup All user accounts created during setup have administrator rights After initial operating system setup the computer administrator or a user with administrator rights can create additional user accounts V NOTE Different account options are available when a Windows XP Professional computer is connected to a domain To add users perform the following steps 1 Click the Start button and click Control Panel 2 Inthe Control Panel window click User Accounts 3 Inthe User Accounts window under Pick a Task click Create a new account 4 In the box under Name the new account type the name of the new user Click Next gt 5 Under Pick an account type click the bullet next to the type of account you are going to create Computer administrator or Limited Computer administrators can change all computer settings Limited account users can chan
90. ct the proper video cable to the S video TV out connector on your computer See TV and Digital Audio Turn on your TV Verify that the correct video input is selected on the TV Restart your computer Click the Start button and click Control Panel Under Pick a category click Appearance and Themes Under Pick a task click Change the screen resolution Inthe Display Properties window click the Settings tab and then adjust the Screen resolution setting to 800 by 600 pixels 11 Click the pull down menu under Color quality and then click Medium 16 bit 12 Click OK DP OO NOLUA For Microsoft Windows 2000 Windows 98 or Windows NT 1 Save and close any open files and exit any open application programs 2 Shut down your computer 3 Connect the proper video cable to the S video TV out connector on your computer See IV and Digital Audio 4 Turn on your TV 5 Verify that the correct video input is selected on the TV 6 Restart your computer 7 Click the Start button point to Settings and double click Control Panel 8 Double click the Display icon 9 Click the Settings tab 10 Click the Advanced button 11 Click the TV button 12 Set the television type to NTSC US or PAL Europe X NOTE For more information on connecting a TV to your computer see TV and Digital Audio Check the System Setup Program Settings Click the Start button and select Shut Down Inthe Shut Down
91. d correctly match the actual amount of memory installed in the computer Yes The computer needed to update the memory the memory check phase is okay now No Go to step 2 Save and close any open files exit any open application programs and remove any installed batteries Turn off the computer and disconnect it from the AC adapter Then disconnect the AC adapter from the electrical outlet Turn off any attached devices and disconnect them from their power sources and then from the computer 4 Ground yourself by touching one of the metal connectors on the back of the computer 5 Turn the computer over and remove the memory module cover and the memory modules 6 Install the new memory module s 7 Replace the memory module cover 8 Reboot the computer and press lt F2 gt when prompted to enter the system setup program 9 Call Dell for technical assistance Intel Basic Checks SpeedStep Problems Ensure that the SpeedStep Setup option in the system setup program is set to Automatic Z If you want to adjust the After you set the option to Automatic you can use the Intel SpeedStep mMioroprocassora properties window to control the microprocessor s performance performance level and the SpeedStep Setu Wa If you set the SpeedStep Setup option to Automatic and the settings in the p option in the i system setup program Intel SpeedStep properties window are still grayed out call Dell for
92. d disk drive However they are not foolproof If your data requires more security you should obtain and use additional forms of protection such as data encryption programs or PC Cards with encryption features If you forget any of your passwords call Dell For your protection Dell s technical support staff will ask you for proof of your identity to make sure that an unauthorized person is not trying to use the computer Using a Primary Password The primary password allows you to protect the computer from unauthorized access After assigning a primary password you must enter it each time you turn on your computer The following message appears each time you turn on the computer Please type in the primary or administrator password and press lt Enter gt To continue type your password and press lt Enter gt NOTE If no password is entered within 2 minutes the computer returns to its previous state If you have assigned an administrator password you can use it instead of the primary password The computer does not specifically prompt you for the administrator password NOTICE If you disable the administrator password the primary password is also disabled Using an Administrator Password The administrator password is designed to give system administrators or service technicians in large companies access to computers for repair or reconfiguration The administrators or technicians can assign identical administrator passw
93. d in Dell Diagnostics Device Describes the test group that is presently highlighted in the Device Groups list on the main menu Group screen It also provides reasoning for using some tests Device Describes the function and purpose of the highlighted device in the Device Groups For example the following information appears when you select the Device Help category for Diskette in the Device Groups list Diskette Drive A The diskette disk drive device reads and writes data to and from diskettes Diskettes are flexible recording media sometimes contained in hard shells Diskette recording capacities are small and access times are slow relative to hard disk drives but they provide a convenient means of storing and transferring data Test Provides a thorough explanation of the test procedure of each highlighted test group subtest An example of the Diskette subtest Diskette Drive Seek Test is as follows Diskette Drive A Diskette Drive Seek Test This test verifies the drive s ability to position its read write heads The test operates in two passes first seeking from the beginning to ending cylinders inclusively and second seeking alternately from the beginning to ending cylinders with convergence towards the middle Versions Lists the version numbers of the subtests that are used by the Dell Diagnostics Confirming the System Configuration Information When you boot your computer from
94. d with the computer Type IIIA mini PCI card slot Optional factory configurable RJ11 port for mini PCI modem Optional factory configurable RJ11 RJ45 combination port for mini PCI modem NIC Sound Blaster software emulation capable ESS Maestro 3I 16 bit analog to digital and digital to analog PCI bus AC97 microphone in minijack headphones speakers minijack two 4 ohm speakers 1 W minimum to 1 5 W maximum channel into 4 ohms stereo volume can be controlled through key combinations application program menus or the Speaker window in the Dell Control Center Windows 95 only 128 bit hardware accelerated video support 2X AGP Video controller ATI Mobility M3 Video memory 8 0 MB Table 1 Display Resolution Colors and Refresh Rates TV as Secondary 800 x 600 SVGA 256 8 bit 60 75 85 Hz 60 Hz NTSC 50 Hz PAL 800 x 600 SVGA 65 K 16 bit 60 75 85 Hz 60 Hz NTSC 50 Hz PAL 800 x 600 SVGA 4 2 B 32 bit 60 75 85 Hz 60 Hz NTSC 50 Hz PAL 1024 x 768 XGA 256 8 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1024 x 768 XGA 65 K 16 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1024 x 768 XGA 4 2 B 32 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1280 x 1024 SXGA 256 8 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1280 x 1024 SXGA 65 K 16 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1280 x 1024 SXGA 4 2 B 32 bit 60 70 75 85 Hz 60 Hz NTSC 50 Hz PAL 1400 x 1050 SXGA
95. de and hold the latch release and pull the device out of the bay NOTICE To prevent damage to devices place them ina travel case when they are not inserted in the computer Store devices ina dry safe place and avoid pressing down on them or placing heavy objects on top of them 1 Device 2 Modular bay latch 5 Insert the new device into the bay and push the device in until you hear a click 6 If necessary enter your password to unlock your computer In Windows 2000 1 Double click the e icon on the Windows taskbar 2 Click the device you want to eject and then click Stop 3 Click OK and wait until the device you want to eject is cleared from the list of devices in the Unplug or Eject Hardware window 4 Keep the display open and tilt the computer back so that you can access the bottom of the computer 5 Slide and hold the latch release and pull the device out of the bay NOTICE To prevent damage to devices place them ina travel case when they are not inserted in the computer Store devices ina dry safe place and avoid pressing down on them or placing heavy objects on top of them 1 Device 2 Modular bay latch 6 Insert the new device into the bay and push the device in until you hear a click 7 Turn the computer over and open the display 8 Press the power button to resume from standby mode 9 If necessary enter your password to unlock your computer 10 When Windows resumes and recognizes the new dev
96. display Customizing Display Resolution In Windows XP 1 Click the Start button and then click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click the area you want to change or under or pick a Control Panel icon click Display 4 Try different settings for Color Quality and Screen resolution In Windows 2000 Windows 98 and Windows NT 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Display icon and then click the Settings tab 3 Try different settings for Colors and Screen area For more information see your operating system documentation If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest possible setting Video Drivers and Video Resolution The Dell installed video drivers work with the operating system to let you customize the video resolution and number of screen colors on your display For detailed information on video resolution see Technical Specifications YK NOTE The Dell installed video drivers are designed to offer the best performance on your computer Dell recommends that you use only these drivers with your factory installed operating system If the video resolution setting is higher than what the display supports the computer display enters pan mode The computer enters pan mode at the following resolutions depending on display ty
97. displays the selected preset power scheme Depending on your operating system typical power schemes are NOTE Dell recommends that you use the Portable Laptop power scheme to maximize battery power Portable Laptop Home Office Always On Presentation Minimal Power Management Max Battery Each preset power scheme has different time out settings for putting the computer into standby mode turning off the display and turning off the hard disk drive For more information on power management options see Windows Help or Windows Help and Support Center Windows XP controls the performance level of the processor depending on the power scheme you select You do not need to make any further adjustments to set the performance level For more information on setting processor performance see Using Intel z Alarms Tab Z NOTE To enable audible alarms click each Alarm Action button and select Sound alarm The Low battery alarm and Critical battery alarm settings alert you with a message when the battery charge falls below a certain percentage When you receive your computer the Low battery alarm and Critical battery alarm check boxes are selected Dell recommends that you continue to use these settings See Battery Warnings for more information on low battery warnings Power Meter Tab The Power Meter tab displays the current power source and amount of battery charge remaining Advanced Tab The Advanced tab allows you to e Set power icon
98. drive e Second hard disk drive To make the computer as light as possible use the travel module in the modular bay in place of any of the available drives Swapping Devices While the Computer Is Off 1 2 3 4 Save and close any open files exit any open programs and shut down the computer If the computer is connected docked to an Advanced Port Replicator APR or docking station undock it Close the display and turn the computer over Slide and hold the latch release and pull the device out of the bay NOTICE To prevent damage to devices place them in a travel case when they are not inserted in the computer Store devices ina dry safe place and avoid pressing down on them or placing heavy objects on top of them 1 Device 2 Modular bay latch NOTICE Insert devices before you dock and turn on the computer 5 Insert the new device into the bay and push it until you hear a click 6 Turn the computer over and open the display 7 Turn on the computer Swapping Devices While the Microsoft Windows Operating System Is Running NOTICE To prevent damage to the docking connector do not remove or replace devices while the computer is connected to an APR or docking station In Windows XP 1 Double click the gt icon on the Windows taskbar 2 Click the device you want to eject 3 Keep the display open and tilt the computer back so that you can access the bottom of the computer 4 Sli
99. during the boot routine If your computer does not boot call Dell for technical assistance See Getting Help for instructions Otherwise see the Dell Diagnostics Test the drive indicator by typing dir x at an MS DOS prompt where x is the drive letter and pressing lt Enter gt Double click the My Computer icon on your desktop and verify that the drive is recognized by the computer Most of the common boot sector viruses cause the drive to disappear Use virus scanning software if Dell installed the operating system on your computer you should already have virus scanning software to check for and remove any viruses Clean the disc using a commercially available cleaning kit Clean the drive using a commercially available cleaning kit Try another CD or DVD NOTE Because of different conventions currently used in the industry not all DVD titles work in all DVD ROM drives Run the IDE Devices tests as described in Dell Diagnostics Turn off the computer and remove the drive from the modular bay Replace the drive and turn on the computer If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you perform the following steps 1 Save and close any open files exit any open application programs and shut down the computer Remove the drive from the modular bay Reinstall the drive 4 Reboot the computer Does the drive access light blink during the boot routine
100. e normal operations press the power button N If the display is blank and the power light is on the display may have timed out support 1024 x 768 pixels and super extended graphics array plus SXGA displays support 1400 x 1050 pixels If your application program uses a higher In this case press any key on the keyboard or move the mouse to resume normal operation If the low battery light is blinking connect the AC adapter to the computer or replace the battery Adjust the brightness If your computer is attached to an external monitor press lt Fn gt lt F8 gt to switch the video image to the display resolution you must i _ attach an external If the computer is receiving power but nothing appears on your display such as light video graphics array text or graphics or the display image does not appear as you would expect fill out VGA monitor to your the Diagnostics Checklist as you perform the following steps computer 1 If the computer is running press any key on the integrated keyboard Is the full display readable Yes The computer was in standby or suspend mode The problem is resolved No Go to step 2 2 Is an external monitor connected to the computer Yes Go to step 3 No Go to step 4 3 Press the lt Fn gt lt F8 gt key combination Is the full display readable Yes The problem is resolved No Go to step 8 4 Turn off the computer and any attached devices Disconnect
101. e of these batteries along with household waste Contact your local waste disposal agency for the address of the nearest battery deposit site EN 55022 Compliance Czech Republic Only This device belongs to Class B devices as described in EN 55022 unless it is specifically stated that it is a Class A device on the specification label The following applies to devices in Class A of EN 55022 radius of protection up to 30 meters The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices Pokud neni na typov m titku po ita e uvcdeno e spad do t dy A podle EN 55022 spada automat icky do ttidy B podie EN 55022 Pro za zen za azen do tfidy A ochrann p smo 30m podle EN 55022 plat nasiedajici Dojde li k ru eni tele komunika nich neba jinych za zen j u ivatel povinen prov st takov opatfeni aby ru eni odstrani VCCI Notice J apan Only Most Dell computers are classified by the Voluntary Control Council for Interference VCCI as Class B information technology equipment ITE However the inclusion of certain options can change the rating of some configurations to Class A ITE including peripherals expansion cards printers input output I O devices monitors and so on integrated into or connected to the computer should match the electromagnetic environment classification Class A or B of the computer To determine whi
102. e system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Back to Contents Page
103. ence Causing Equipment Regulations Cet appareil num rique de la Classe B ou Classe A si ainsi indiqu sur l tiquette d enregistration respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada Modem Regulatory Information The IC label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The IC label does not guarantee that the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alteration made by a user to this equipment or equipment malfunctions may give the telephone communications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution m
104. enforcement agency where you live 2 If the computer belongs to a company notify the security office of the firm 3 Call Dell technical assistance to report the missing computer Provide the computer s service tag number the case number and the name address and telephone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell support technician will log your report under the computer s service tag number and flag the computer as missing or stolen If someone calls Dell for technical assistance and gives your service tag number the computer is identified automatically as missing or stolen The technician will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer Preparing Your Computer for Travel To prepare your computer for travel perform the following steps 1 Remove any external devices attached to the computer and store them in a safe place If a diskette is in the diskette drive remove it Remove any cables attached to installed PC Cards you do not have to remove the PC Cards themselves 2 To make the computer as light as possible remove the storage device if installed from the modular bay and install the travel module 3 To maximize battery life check the charge on your battery Then fully charge the battery a
105. equires rebooting to take effect exit the operating system before rebooting The Help text in the upper right corner of system setup screens 1 2 and 4 tells you if the computer must be rebooted Z NOTE If the system setup program is running when the computer enters suspend mode the computer exits the system setup program and then activates suspend mode The System Setup Screens The system setup screens display the current setup and configuration information and optional settings for your computer Information on the screens is organized in five boxed areas e Title The box at the top of all screens lists the page number system name and version number of the basic input output system BIOS e Options The box on the left half of screens 1 2 4 and 5 lists options that define the installed hardware in your computer and the power conservation and security features for your computer Fields next to the options contain settings or values You can change those values that appear bright on the screen Options or values that you cannot change because they are determined or calculated by the computer appear less bright e Help The box on the upper right half of screens 1 2 4 and 5 displays help information for the option with a currently highlighted field e Computer data The box in the lower right corner of screens 1 2 4 and 5 displays information about your computer e Key functions The line of boxes acro
106. erface with a new visual style a less cluttered desktop and built in desktop cleanup features Window layout has also been changed for Windows XP and as in the Control Panel emphasizes task presentation The Start menu has been redesigned The left half of the new Start menu includes the most frequently used icons As you use your computer the icons in this area are changed and rearranged depending on your computer usage patterns If you wish to keep one of the icons permanently in its location right click the icon and click Pin to Start menu To access all the programs installed on the computer click All Programs at the bottom of the Start menu The right half of the new Start menu contains useful icons for accessing your files configuring the computer and finding information and assistance The Dell Solution Center icon opens a portal to services and application programs installed on your Dell computer Switching to Classic View If you wish you may change the appearance of the Start menu desktop and windows or Control Panel layout to that of earlier Windows operating systems These classic view options are independent of each other You can easily switch back and forth between the new Control Panel category view and the classic icon view by clicking Switch to Classic View or Switch to Category View in the upper left area of the Control Panel window This can be handy if you would like to take advantage of the new task oriented features
107. erial Authorization Numbers Customer Technical Support toll free 1 877 576 3355 Home sales purchased 5 http www dell com Customer Service toll free 1 800 624 9897 Credit Return Authorization Numbers National Accounts systems purchased by established Dell national accounts have account number handy medical institutions or value added resellers VARs A Customer Service and Technical Support toll free 1 800 822 8965 Return Material Authorization Numbers AutoTech for portable and desktop computers JB Public Americas International systems purchased by governmental agencies local state or federal or educational institutions Customer Service and Technical Support toll free 1 800 234 1490 Return Material Authorization Numbers Dell Sales toll free 1 800 289 3355 toll free 1 800 879 3355 Spare Spare Parts Sales Sales Spare Parts Sales toll free 1 800 357 3355 toll free 1 800 357 3355 free 1 800 357 3355 DellWare toll free 1 800 753 7201 Desktop and Portable Fee Based toll free 1 800 433 9005 Technical Support sever Fee BasesTeotrical Suppor vo rec 1 900 907 0765 Saes Gao i 900 420 5150 Dell Services for the Deaf Hard of toll free 1 877 DELLTTY Hearing or Speech Impaired 1 877 335 5889 U S Virgin General Support Islands Venezuela General Support SEI Europe Contact Numbers Country City Department N
108. erial Bus USB connector that supports stand alone and hub devices An infrared port that permits file transfer without the use of cable connections The port is compatible with the Infrared Data Association IrDA Standard 1 1 Fast IR and Standard 1 0 Slow IR for use with external devices Dell HyperCool an automatic thermal management system that uses a variable speed fan microprocessor speed changes and Intel Remote Heat Exchanger technology to keep the computer running at the optimum temperature The following software is included with your Dell computer The Intel SpeedStep technology is installed on your hard disk drive The Windows operating system that you ordered with your computer e The system setup program lets you view and change the system configuration For more information see Using the System Setup Program Dell Diagnostics for evaluating the computer s components and devices NOTE If Dell did not install an operating system on your hard disk drive the drivers system utilities and diagnostics are available separately from Dell To order them see Getting Help for the appropriate telephone number in your location Available Options For information on the available options for your computer visit the Dell Web site at http www dell com Back to Contents Page Back to Contents Page Using Your Computer Dell Latitude C600 C500 User s Guide Turning the Computer O
109. ers Key new Windows XP features include e An improved desktop and user interface Files and Settings Transfer Wizard e Application program compatibility enhancements e System Restore e Fast User Switching Expanded home and small office networking functions A personal firewall for always on Internet connections Home and small office features Help and Support Center The Help and Support Center introduced with Microsoft Windows Millennium Edition Me replaces Windows Help from earlier operating systems The Help and Support Center provides an integrated resource center for information and assistance in using configuring and troubleshooting your computer and installed hardware devices and software For Windows XP the Help and Support Center features expanded search capabilities including full text search and the capability to search across multiple remote sites in addition to files resident on the hard disk drive You can use a single print command to print an entire chapter of help content To open Help and Support Center click the Start button and then click Help and Support From the home page you can conduct a search or select categories of information leading to task and information topics covering the use of your computer Click User and System Guides for information on using your Dell computer including installed hardware devices and software New User Interface Windows XP features a redesigned user int
110. evice group in the Dell Diagnostics The Mouse test checks the functionality of the mouse controller which affects the ability to move the pointer around the screen and the operation of the touch pad buttons Do the tests complete successfully Yes The controller is functioning properly If the problem persists call Dell for technical assistance No Call Dell for technical assistance Press the lt Num Lock gt lt Caps Lock gt and the lt Scroll Lock gt keys 2 If their lights do not light run the PC AT Compatible Keyboards tests in the Dell Diagnostics External Keyboard Doesn t Work When you attach an external keyboard the integrated keyboard remains fully functional During POST the computer checks whether an external keyboard is connected if it is the computer recognizes both the integrated keyboard and the external keyboard Basic Checks Disconnect the keyboard cable from the computer and check the cable connector for bent or broken pins Check for damaged or frayed cables Check for interference Keyboard extension cables can cause problems Run the PC AT Compatible Keyboards tests as described in Dell Diagnostics Restart the computer If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you perform the following steps 1 Turn off the computer and then remove the keyboard cable and check it for bent or broken pins Yes
111. external monitor is connected to the computer when you close the display the computer does not enter standby mode You can still use the external monitor To exit standby mode press the power button or open the display depending on how you set the options in the Advanced tab To enter standby mode in Windows NT To enter standby mode press lt FN gt lt Esc gt For power management information see Power Options Properties Hibernate Mode Suspend to Disk Mode Hibernate mode also called suspend to disk or S2D mode conserves power by copying system data to a reserved area on the hard disk drive and then completely turning off the computer When you exit hibernate mode the computer returns to the same state it was in before entering hibernate mode NOTICE You cannot remove devices or undock your computer while in hibernate mode Your computer enters hibernate mode if the battery charge level becomes critically low Depending on how you set the power management options in the Advanced tab use one of the following methods to enter hibernate mode e Press the power button e Close the display Ese e Press the power management keyboard shortcut sometimes referred to as the sleep button Fn Ed If an external monitor is connected to the computer when you close the display the computer does not enter hibernate mode You can still use the external monitor NOTE You cannot exit standby mode or hibernate mode by pressing a key
112. fast user switch multimedia applications do not Because multimedia applications use resources that cannot easily be shared between different users on a single computer those applications terminate during the user switch allowing the new user to take full advantage of the multimedia capabilities Special Considerations With Fast User Switching Considerations when using Fast User Switching include Some older Windows games may not operate with a fast user switch e Multimedia games may shut down on a fast user switch e DVD software shuts down and requires a restart when the user comes back e Computers with low memory configurations can experience problems The computer uses memory to keep the first user s programs running in the background while the second user is logged on On computers with limited memory this can cause the entire computer to run slowly Fast User Switching is off by default on computers with less than 128 megabytes MB of random access memory RAM Fast User Switching is unavailable if the computer has Windows XP Professional installed and is a member of a computer domain How to Turn Off Fast User Switching You must have a computer administrator account on the computer to turn off Fast User Switching For information on types of accounts see How to Add Users To disable Fast User Switching perform the following steps 1 Click the Start button and click Control Panel 2 Inthe Control Panel window cli
113. ffect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Dell Commercial do Brasil Ltda CNPJ No 03 405 822 0001 40 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Total Satisfaction Return Policy U S and Canada Only If you are an end user customer who bought new products directly from a Dell company you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from a Dell company you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your invoice If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms for the return of p
114. form 1 and form 2 without Adaptive Differential Pulse Code modulation ADPCM CD I mode 2 form 1 and form 2 CD I Ready CD Bridge Photo CD CD recordable CD R single and multisession Video CD CD rewritable CD RW only the CD RW drives can write to this type of disc the CD ROM and DVD ROM drives can read but not write to CD RWs DVD 5 the DVD ROM drive supports the DVD 5 format NOTES 1 Your computer does not support some memory modules from older models of Dell portable computers such as the Latitude CP XP XPi CD or LM It only supports SDRAM modules and does not support EDO memory modules 2 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used 3 Weights are shown with a hard disk drive a battery in the battery bay and a travel module diskette drive or a CD ROM drive in the modular bay Your computer might weigh more or less depending on its configuration 4 Measured with the hard disk drive in head parked position Back to Contents Page Back to Contents Page Regulatory Notices Dell Latitude C600 C500 User s Guide Overview Polish Center for Testing and Certification Notice FCC Notices U S Only Wymagania Polskiego Centrum Badan i Certyfikacji IC Notice Canada Only Pozostale instrukcje bezpieczenstwa CE Notice European Union NOM Information Mexico Only Battery Disposal
115. g system installed on your Dell computer Operating system documentation is included if you ordered your operating system from Dell This documentation describes how to configure and use your operating system software Online documentation for your computer s devices Such as a modem and for options you purchase separately from your computer o In Microsoft Windows XP click the Start button and then click Help and Support From the Help and Support window click the link to access the user and system guides o In Windows 2000 double click the Dell User s Guide icon onthe desktop click System Information and then click System Documentation Readme files may be installed on your hard disk drive to provide last minute updates about technical changes to your computer or advanced technical reference material intended for experienced users or technicians For detailed information on the computer s parts and assemblies and how to remove and replace them see the computer Service Manual at the Dell support Web site at http support dell com Safety and EMC Symbols The following information defines the meaning of additional symbols used only in the Safety and Electromagnetic Compatibility EMC Instructions A Risk of explosion Aircraft A Risk of fire P Use of this feature may be prohibited on aircraft A Risk of electric shock A Safety Instructions General Do not attempt to service the computer yourself unless you a
116. g the type of device clicking device Properties and clicking the General tab Memory parity Ifa hardware conflict exists the Device status area in the Properties SAR s parity window shows the conflicting expansion cards or devices enable systems Noise or other problems from sound cards Junk being printed on your To resolve conflicts see your operating system documentation printer e The mouse pointer hanging and refusing to move or moving ina stuttering fashion e Error messages from Windows messages about the computer not operating at maximum performance or the system dropping to Safe Mode or MS DOS Compatibility Mode e Errors and crashes of applications for no apparent reason Incorrect Basic Checks Computer Memory Amount If an insufficient memory message appears save and close any open files and exit any open application programs not in use Z During POST Consider installing additional system memory the computer Run the System Memory test as described in Dell Diagnostics checks the computer s memory and then Reseat the memory modules writes to and reads Restart the computer from the number of available bytes to If the problem still exists after you complete the basic checks fill out the Diagnostics ensure proper Checklist as you perform the following steps operation 1 Reboot the computer Does the random access memory RAM count displaye
117. ge only a few settings such as their own passwords 6 Click Create Account After the accounts are created each shows up on the main user screen Home and Small Office Networking The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources such as files printers or an Internet connection between computers in a home or small office In Windows XP Microsoft has improved the online documentation and usability of operating system tools for setting up a home or small office network New features in the operating system include support for the Point to Point Protocol over Ethernet PPPoE and a built in firewall Network Setup Wizard The Home Network Wizard first appeared in Windows Me To make setting up a home or small office network easier Microsoft developed an enhanced Network Setup Wizard for Windows XP This version provides more complete online documentation and support for setting up a home or small office network The new wizard automatically enables the personal firewall discussed later in this section see Internet Connection Firewall To use the wizard perform the following steps 1 Click the Start button point to All Programs gt Accessories gt Communications and click Network Setup Wizard 2 When the Network Setup Wizard appears click Next gt 3 Click checklist for creating a network The checklist leads you through the steps necessary to set up a home
118. he computer Reboot the computer Does the drive access light blink during the boot routine and does the drive boot the operating system Yes li a message appears on the display see Understanding Error Messages for an explanation of the message and possible corrective actions Then go to step 7 No Go to step 3 Insert a bootable diskette into drive A and reboot the computer Type c and press lt Enter gt Then type dir and press lt Enter gt Does MS DOS display the root directory contents for drive C Yes Go to step 6 No Go to step 5 If your hard disk drive has more than one logical drive type x where x is the CD ROM or DVD ROM drive and press lt Enter gt Then type dir and press lt Enter gt Does MS DOS display the root directory contents for the CD ROM and DVD ROM drive Yes You may have a corrupted boot sector or file allocation table FAT on drive C Go to step 9 No Go to step 8 Rename your autoexec bat and config sys files remove the operating system diskette from drive A and reboot the computer Does the operating system load now Yes You have an error in your autoexec bat or config sys file Use a text editor to examine the contents of these files and locate the error For information on the correct syntax for commands in these files see the documentation that accompanied your operating system No Go to step 7 7 Insert your ResourceCD and reboot the computer Then run the I
119. he device manufacturer do not generate a restore point Manual Restore Points If you are logged on to the computer as computer administrator or as a user with administrator rights you may create and name an on demand restore point For information on types of user accounts see How to Add Users This is useful to create a checkpoint to return to before making a particularly risky change before leaving a shared system to other users or at a particular state you believe is optimal To create a restore point perform the following steps 1 Click the Start button point to All Programs gt Accessories gt System Tools and then click System Restore 2 Select Create a restore point and click Next gt 3 Type a description of the restore point and click Create The date and time are automatically added to the description of the new restore point Restore Process As the computer is used over time restore points are collected in the archive without any management or intervention If you encounter operating system problems you can use the System Restore feature to select any of the restore points presented through the System Restore Wizard If problems occur after installing a device driver you should first attempt to use Driver Rollback If that is unsuccessful then use System Restore To return your computer to a previous stable condition perform the following steps 1 Click the Start button point to All Programs
120. he system lt Fn gt lt F3 gt setup program This key combination does not function with ACPI Dell AccessDirect Key The Dell AccessDirect key located above your keyboard allows you to quickly access a frequently used program such as Microsoft Internet Explorer see Figure 1 in Features and Options 4 NOTE Using an external keyboard with your computer disables the AccessDirect key For information on using an AccessDirect key and viewing or changing key assignments see the AccessDirect Help 1 Open the Dell AccessDirect program in one of the following ways e Double click the AccessDirect icon in the system tray on the Windows taskbar normally in the bottom right corner of the screen For Windows XP click the Start button and click Control Panel In the Control Panel window click Printers and Other Hardware Click the Keyboard icon and then click the AccessDirect tab For Windows 98 and Windows 2000 click the Start button point to Settings and then click Control Panel In the Control Panel window double click the Keyboard icon and then click the AccessDirect tab 2 Click Help Speaker Controls NOTE On an external keyboard use lt Scroll Lock gt with the appropriate keys if the External Hot Key option is enabled in the system setup program Table 6 Speaker Key Combinations Turn the volume up lt Fn gt lt Page Up gt Turn the volume down lt Fn gt lt Page Dn gt Turn the speakers on
121. her Dell digital device examine the Republic of Korean Ministry of Information and Communications MIC registration labels located on your computer or other Dell digital device The MIC label may be located separately from the other regulatory marking applied to your product Line three of the label identifies the emissions class for the product A for Class A products or B for Class B products NOTE MIC emissions requirements provide for two classifications e Class A devices are for business purposes e Class B devices are for nonbusiness purposes Class A Device Am 712 o 77E ATS22Z HAHA SSE t HTE BLS 771024 HAH EE ASAE O A 8 PASHA u ejoj gor BR Boy E FAAUS ME 73822 m s Al7 BHG Please note that this device has been approved for business purposes with regard to electromagnetic interference If you find that this device is not suitable for your use you may exchange it for a nonbusiness purpose device MIC Class A Regulatory Label 1 212 ZH MIC 3 BU io 4S A Ce 4 MEM 5 HAIEX HESH Class B Device Ba 717 o 77E 73822 HA JO SSZE tt CHS J507 71724 FAX AAHE ZE PE Yo A ABH URHG Please note that this device has been approved for nonbusiness purposes and may be used in any environment including residential areas MIC Class B Regulatory Label l gl Pp 1 71219 gale f to MIC 3 SHE No YS B 5 M MASI Polish Center for Testing and Certificat
122. hipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads The following notice may appear throughout this document to remind you of these precautions NOTICE See Protecting Against Electrostatic Discharge in the safety instructions at the front of this guide Back to Contents Page Back to Contents Page Features and Options Dell Latitude C600 C500 User s Guide Figure 1 Figure 2 and Figure 3 show the front back and bottom views of the computer Figure 1 Front View of the Computer o ON OD U RB W DN HH EP EH FE PH EH EH EP HF FH o 4Oo U EB W N LL Display latch Display Microphone Air outlet S Video connector Optional network connector Optional modem connector Audio jack 1 System status lights Infrared port Speaker Modular bay Display latch button Battery bay Touch pad Track stick Keyboard status lights Power button Dell AccessDirect key NOTICE To avoid overheating the computer do not place any objects close to the air outlet or air vent or allow any objects to cover up the outlet or air ve
123. his device complies with the requirements of the European Directive 1999 5 EC New Zealand Telecom Warnings General The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Telecom impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be set up to make automatic calls to the Telecom 111 Emergence Service If a charge for local calls is unacceptable the Dial button should NOT be used for local calls Only the 7 digits of the local number should be dialed from your telephone DO NOT dial the area code digit or the 0 prefix This equipment may not provide for the effective hand over of a call to another device connected to the same line Important Notice Under power failure conditions this telephone may not operate Please en
124. ice click Close In Windows 98 and Windows NT 1 In Windows 98 right click the Softex BayManager icon on the Windows taskbar In Windows NT right click the Docking Services icon on the Windows taskbar 2 Click Remove Swap 3 Keep the display open and tilt the computer back so that you can access the bottom of the computer 4 Slide and hold the latch release and pull the device out of the bay 5 Insert the new device into the bay and push it until you hear a click 6 Click OK Then click OK again to close the Softex BayManager window or the Softex Docking Services window Diskette Drive Your computer was shipped with a 3 5 inch diskette drive see Figure 2 in the modular bay To use the diskette drive 1 Insert a 3 5 inch diskette into the drive label side up and metal end first 2 Push the diskette into the drive until the eject button extends outside the drive casing When data is being accessed from the diskette drive in the modular bay the drive access light blinks NOTICE Do not travel with a diskette in the diskette drive Doing so could break the eject button and damage the drive Z NOTE You can use the diskette drive externally by connecting it to the parallel connector on the back of the computer To remove a diskette from the drive 1 Press the eject button to release the diskette 2 Pull the diskette out of the drive To remove the drive or to use another device in the modular bay see Modular Ba
125. ier Windows operating system Windows XP provides a compatibility mode feature see Program Compatibility Wizard If you are unsuccessful at installing application programs or hardware devices designed to operate on earlier Windows operating systems contact the manufacturer of the product for information or updates for Windows XP Windows XP also includes a new technology that addresses the problems sometimes encountered on previous operating systems with Windows application programs that when installed replace current versions of certain Windows files with older versions This situation can cause problems with the newer application programs which rely on the replaced files To eliminate this problem and improve operating system stability Windows XP manages multiple versions of files and invokes the correct version required by a program NOTE If you experience problems with your operating system or other applications after performing an installation you can use System Restore to return your computer to a previous stable condition Program Compatibility Wizard A program compatibility feature is provided in Windows XP that solves some issues that may be encountered when attempting to run older application programs Using the Program Compatibility Wizard you can configure a program to run in an environment closer to Windows 95 Windows 98 Me Windows NT 4 0 with Service Pack 5 or Windows 2000 To use the Program Compatibility Wizard 1
126. in firmly until the card is completely seated in the internal PC Card connector see Figure 8 and rotate the PC Card eject button to its original position PC Cards are generally marked with a symbol such as a triangle or an arrow to indicate which end should be inserted into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card Figure 8 Installing a PC Card 5 If you encounter resistance when inserting it do not force the card Check the card s orientation and try again Z NOTE Use a ZV PC Card in the lower connector only PC Card Blanks Save the blank to use whenever you do not have a PC Card installed The blank protects the PC Card connector from dust and other particles Removing PC Cards and Blanks NOTICE If you are using Windows 98 or Windows 2000 use the PC Card configuration utility on the taskbar to select and stop a card before you remove it If you do not stop the card using the configuration utility you could lose data from open application programs 1 Stop the PC Card by using the PC Card configuration utility on the taskbar 2 Rotate the PC Card eject button outward see step 1 in Figure 9 for the card or blank you want to eject Figure 9 Removing a PC Card 3 Press the PC Card eject button see step 2 in Figure 9 The PC Card or blank protrudes from the slot slightly It does not come out all the way
127. ion Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer monitor printer and so on should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN EN 55022 1996 Wymagania Polskiego Centrum Bada i Certyfikacji Urz dzenie powinno by zasilane z gniazda z przy czonym obwodem ochronnym gniazdo z ko kiem Wsp pracuj ce ze sob urz dzenia komputer monitor drukarka powinny by zasilane z tego samego r d a Instalacja elektryczna pomieszczenia powinna zawiera w przewodzie fazowym rezerwow ochron przed zwarciami w postaci bezpiecznika o warto ci znamionowej nie wi kszej ni 16A amper w W celu ca kowitego wy czenia urz dzenia z sieci zasilania nale y wyj wtyczk ka bla zasilaj cego z gniazdka kt re powinno znajdowa si w pobli u urz dzenia i by atwo dost pne Znak bezpiecze stwa B potwierdza zgodno ur
128. ivileges to perform some of the procedures in this section Dell recommends that you check with your network administrator before performing the procedures Installing Drivers and Utilities The Dell ResourceCD for your computer contains most of the drivers that you will need for your computer including drivers for operating systems that may not be on your computer Verify that the driver you are loading is for your operating system To reinstall drivers for optional devices such as wireless communications DVD drives and Zip drives see the software CD and documentation that came with those devices You can also access and download new drivers system tools and documentation from Dell s technical support page at support dell com For more information on using the operating system installed on your computer by Dell see the operating system user s guide that came with your computer NOTICE Before you reinstall drivers make sure that your computer is undocked To install a driver or utility from your ResourceCD 1 Save your work in all open programs 2 Insert your ResourceCD into the CD or DVD drive In most cases the CD should start running automatically If it does not start Microsoft Windows Explorer click your CD drive directory to display the CD contents and then click the autorcd application file If a welcome screen appears click Next The first time that you run the CD it might prompt you to install some setup files Clic
129. k OK and follow the instructions on the screen to continue 3 From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears 4 Click Next 5 Under Search Criteria select the appropriate categories from the System Model Operating 6 7 System Device Type and Topic pull down menus A link or links appear s for the specific drivers or utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility you want to install At the driver information screen do one of the following e Click the Install button if present to start the automatic installation At the welcome screen follow the screen prompts to complete the installation e Ifno Install button is present automatic installation is not an option For installation instructions either go to the appropriate procedure below or click Extract follow the extracting instructions and read the readme file NOTE If instructed to navigate to the driver files click the CD directory on the driver information screen to display the files associated with that driver Reinstalling the Asset Tag Utility 1 4 5 Insert the ResourceCD In most cases the CD should start running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the au
130. k from the cells and may cause personal injury Keep the battery away from children Do not store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance When heated to excessive temperatures battery cells could explode or vent posing a risk of fire Do not dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly A Air Travel Safety Instructions continued e Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your Dell computer while you are onboard an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft o In order to best comply with all such restrictions if your Dell portable computer is equipped with Dell TrueMobile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as
131. kette Run the Diskette Drive tests in the Dell Diagnostics Diskette write protected Drive not ready Error reading PCMCIA card Because the diskette is write protected the operation cannot be completed No diskette is in the diskette drive or no hard disk drive is in the drive bay The operation requires a diskette in the drive or a hard disk drive in the bay before it can continue The computer cannot identify the PC Card Slide the write protect notch up Put a diskette in the drive or push the diskette all the way into the drive until the eject button pops out Or install a hard disk drive in the drive bay Reseat the card or try another PC Card that you know works Extended memory size has changed The amount of memory recorded in NVRAM does not match the memory installed in the computer Reboot the computer If the error appears on the display again call Dell for technical assistance Hard disk drive configuration error Gate A20 An installed memory module may failure be loose The operating system is unable to carry out the command The computer cannot identify the drive type Reseat the memory modules and if necessary replace them This message is usually followed by specific information for example Printer out of Respond by taking the appropriate paper action Turn off the computer remove the drive and boot the computer
132. l of your application programs before you turn off the computer Second Low Battery Warning The second low battery warning a steady amber battery light occurs when you have about 5 minutes of battery life left under current conditions and the computer is not connected to an electrical outlet After the second low battery warning if no further I O activity occurs within 15 seconds the computer activates suspend to disk mode If there is no suspend to disk partition the computer enters suspend mode The computer can preserve data for several hours in suspend mode If the computer is already in suspend mode when a final low battery warning occurs the computer activates suspend to disk mode immediately If suspend to disk mode has been disabled the computer reenters suspend mode NOTICE To avoid losing data and possibly corrupting data areas on your hard disk drive save your work immediately after a second low battery warning Then connect your computer to an electrical outlet or place the computer in suspend mode If the battery runs completely out of power the computer shuts off without properly closing any open files Charging the Battery Each time you connect the computer to an electrical outlet or install a battery in a computer that is connected to an electrical outlet the computer checks the battery s charge The AC adapter charges the battery if needed and then maintains the battery s charge NOTE For maximum batter
133. lace any batteries that you removed 14 Reconnect the computer and peripherals to an electrical outlet and turn them on 15 Does the computer work properly Yes The problem is resolved No lf the computer is able to boot run the Dell Diagnostics to identify computer damage If the computer is unable to boot see No Power at All If you cannot identify the damaged component s call Dell for technical assistance See Getting Help Dropped or Save and close any open files exit any open application programs and shut Damaged down the computer Computer Disconnect the AC adapter from the electrical outlet and disconnect the AC adapter from the computer Turn off any attached devices and disconnect them from the electrical outlet and then from the computer Ground yourself by touching one of the metal connectors on the back of the computer Remove any installed batteries or other devices from the modular bay Remove the hard disk drive Remove the memory module cover and the memory module s Reinstall the memory modules making sure to seat them properly Replace the memory module cover Reinstall the hard disk drive Verify that any installed PC Cards are properly seated in the PC Card connectors Reinstall the battery or other device s removed from the modular bay Verify that the device s is seated properly Reconnect the computer and peripherals to the electrical outlet and turn them on
134. lassified for Class B environments However the inclusion of certain options can change the rating of some configurations to Class A To determine the electromagnetic classification for your computer or device refer to the following sections specific for each regulatory agency Each section provides country specific EMC EMI or product safety information FCC Notices U S Only Most Dell computers are classified by the Federal Communications Commission FCC as Class B digital devices To determine which classification applies to your computer examine all FCC registration labels located on the bottom or back panel of your computer on card mounting brackets and on the cards themselves If any one of the labels carries a Class A rating your entire computer is considered to be a Class A digital device If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo FE your computer is considered to be a Class B digital device Once you have determined your computer s FCC classification read the appropriate FCC notice Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause
135. led in a Dell Latitude docking device use the security cable slot on the docking device to secure the computer See your docking device User s Guide for the location of the security slot You can use the security cable slot to secure your computer when it is not docked to a Dell Latitude docking device However to lock your computer and prevent unauthorized removal of the hard disk drive insert the locking device into the security cable slot located between the hard disk drive and the speaker and lock the device with its associated key Back to Contents Page Back to Contents Page Traveling With Your Computer Dell Latitude C600 C500 User s Guide Identifying Your Computer Preparing Your Computer for Travel Travel Tips Identifying Your Computer As an antitheft measure assign a primary password and a hard disk drive password to prohibit unauthorized access to the computer Dell recommends that you follow these precautions before you travel with your computer e Write down your service tag number and put it in a safe place separate from the computer or carrying case If the computer is lost or stolen use the service tag number when reporting to law enforcement officials and to Dell e Use a text editor such as Microsoft Windows Notepad to create a file called if found in your root directory Place information such as your name address and telephone number in this file For instructions on using the appropria
136. light appear Yes The problem is resolved No If the computer is powered by the AC adapter see No Power Using AC Adapter If the computer is using battery power see No Power Using Battery No Power Using Basic Checks AC Adapter e Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Connect the AC adapter directly to an electrical outlet Bypass power protection devices power strips and extension cords to verify that the computer turns on e Check for interference High voltage electrical appliances on the same circuit or operating in close proximity to the computer can cause interference Extension cords or too many devices on a power strip or multiple power strips connected to an electrical outlet can cause problems Fill out the Diagnostics Checklist as you perform the following steps 1 Turn off the computer and devices and disconnect them from the electrical outlet If you are using a surge protector remove it 2 Make sure the AC adapter is connected to the computer and then verify that the power cable is firmly attached to the AC adapter and to the electrical outlet 3 Does the light on top of the AC adapter light up Yes Go to step 4 No The AC adapter may be defective Go to step 5 e Turn on the computer Does the power status light appear Yes The problem is resolved No Go to step 5 5 Call Dell for technical assi
137. lled the AC adapter charges the battery if needed and then maintains the battery s charge NOTICE To avoid overheating the AC adapter when powering the computer or charging the battery use the AC adapter in a ventilated area such as on a desktop or on the floor Do not use the AC adapter in a poorly ventilated environment such as inside a Carrying case Connecting the AC Adapter 1 AC adapter cable 2 AC adapter power cable 3 AC adapter About the Batteries A lithium ion battery in the battery bay is standard with the computer and provides power when an electrical outlet is not available To double battery life install a second battery in the modular bay CAUTION Do not puncture disassemble or incinerate the computer s battery The battery may present a fire or chemical burn hazard if mistreated Do not expose the battery to temperatures above 60 Celsius C 140 Fahrenheit F Keep the battery away from children Handle damaged or leaking batteries with extreme care If the battery is damaged electrolyte may leak from the cells and Cause personal injury Lithium ion batteries are longer lived than conventional batteries and do not require replacement as often There is no battery memory effect with a lithium ion battery you can charge the battery whenever you like without fear of reducing its charge capacity and you do not need to drain a lithium ion battery completely before recharging it Lithium
138. lugs or remove the grounding prong from the power cable plug If you use a power extension cable use the appropriate type two prong or three prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip A Battery Safety Instructions continued Use only Dell battery modules that are approved for use with this computer Use of other A A A A types may increase the risk of fire or explosion Do not carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns The battery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may lea
139. ly determined by the number of times it is charged e Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time e lf you are going to connect your computer to a port replicator or a docking station click None or Do nothing when you program the display close option in theAdvanced tab in the Microsoft Windows Power Options Properties window e To exit a power management mode press the power button Power Management Modes Standby Mode Suspend Mode Standby mode also called suspend mode conserves power by turning off the display and the hard disk drive after a predetermined period of inactivity a time out When you exit standby mode the computer returns to the same state it was in before entering standby mode NOTICE If your computer loses AC and battery power while in standby mode you may lose data To enter standby mode in Windows XP Windows 2000 or Windows 98 e Ifyou are using Windows XP click the Start button click Turn Off Computer and then click Stand By If you are using Windows 2000 or Windows 98 click the Start button click Shutdown click Standby and then click OK or e Depending on how you set the power management options in the Advanced tab use one of the following methods o Press the power button o Close the display Esc o Press the power management keyboard shortcut sometimes referred to as the sleep button JE If an
140. mer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges IC Notice Canada Only Most Dell computers and other Dell digital apparatus are classified by the Industry Canada IC Interference Causing Equipment Standard 3 ICES 003 as Class B digital devices To determine which classification Class A or B applies to your computer or other Dell digital apparatus examine all registration labels located on the bottom or the back panel of your computer or other digital apparatus A statement in the form of IC Class A ICES 003 or IC Class B ICES 003 will be located on one of these labels Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment This Class B or Class A if so indicated on the registration label digital apparatus meets the requirements of the Canadian Interfer
141. mparing its characteristics with the system configuration information The drive access light blinks as the computer performs this check If you hear an unfamiliar scraping or grinding sound when a drive is accessed make sure the sound is not caused by the application program that is running The sound could be caused by a hardware malfunction See Getting Help for instructions on obtaining technical assistance from Dell When you turn on the computer you can hear diskette or hard disk drive activity during the boot routine If your computer does not boot call Dell for technical assistance See Getting Help for instructions Otherwise see the Dell Diagnostics Test the drive indicator by typing dir x at an MS DOS prompt where x is the drive letter and pressing lt Enter gt Run the Check Disk or ScanDisk utility To do this double click the My Computer icon or click the Start button and then click My Computer right click the hard disk drive click Properties select the Tools tab click Check Now and click Start For Windows NT run the error checking utility by opening the property sheet of the affected volume s and clicking Check Now in the Error checking section of the Tools tab Run the IDE Devices device group as described in Dell Diagnostics If the problem still exists after you complete the basic checks fill out the Diagnostics 1 gt Checklist as you perform the following steps Shut down t
142. n and Off Keyboard and Keypad Controls Modular Bay Dell AccessDirect Key Diskette Drive Speaker Controls Removable Mass Storage Drives Controlling the Cursor Display PC Cards Turning the Computer On and Off To turn on the computer press the power button See Figure 1 in Features and Options To turn off the computer follow the standard shutdown procedure described in your operating system documentation As CAUTION Do not allow your Latitude portable computer to operate for an extended period of time with the base resting directly on your body With extended operation heat can potentially build up in the base Allowing sustained contact with the skin could cause discomfort or eventually a burn Modular Bay Your computer comes with a diskette drive installed in the modular bay To use another device in the modular bay first remove the diskette drive NOTICE When drives are not inside the computer they are fragile and must be handled carefully to avoid damage Do not press down on the drives or place heavy objects on top of them Place the drives in a travel case to keep them free of dust and liquids Store the drives ina safe place NOTICE If the computer is docked turn off the computer and undock it before installing or removing a drive You can install the following modules in the modular bay e Second battery e CD ROM drive e DVD ROM drive e CD RW drive e SuperDisk drive e Zip
143. nd any spares you plan to carry with you 4 Turn off the computer NOTICE When you disconnect the AC adapter from the computer grasp the adapter cable s connector not the cable itself and pull gently but firmly to avoid damaging the cable Disconnect the AC adapter NOTICE When the display is closed items left on the keyboard could damage the display 6 Make sure that there is nothing on the keyboard and palmrest that can damage the display when you close it Then close the display 7 Pack all your computing accessories With the optional Dell carrying case you can pack the computer and its accessories together NOTE Follow the travel tips and take special precautions if you are planning to travel by air Traveling by Air You may want to take the following precautions when you are traveling by air with your computer Notify airport security in advance that you are bringing a portable computer Be sure to have a charged battery or the AC adapter and power cable available in case you are asked to turn on the computer Do not check the computer as baggage NOTICE Have airport security personnel check the computer by hand Ifthe computer passes through a metal detector data loss may occur If you must pass the computer through a metal detector first remove the hard disk drive Do not put the computer through a metal detector The computer can go through an airport X ray security machine Before you use
144. ne or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help The following information is provided on the device or devices covered in this document in compliance with FCC regulations e Model number PPO1L e Company name Dell Computer Corporation One Dell Way Round Rock Texas 78682 USA Modem Regulatory Information This equipment complies with Part 68 of the FCC rules On the bottom of your computer is a label that contains among other information the FCC registration number and ringer equivalence number REN for your equipment If requested you must provide this information to the telephone company The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of all the RENs on your telephone line should be less than five to ensure proper service from the telephone company To be certain of the number of devices that you may connect to a line as determined by the total RENs contact your local telephone company The registration jack Universal Service Order Code USOC used by this equipment is R
145. need to install memory modules in two sockets install a memory module in the socket labeled JDIM 1 before you install a module in the socket labeled JDIM 2 If you only have one memory module install it in the JDIM 1 socket See Figure 2 Memory modules are keyed or designed to fit into their sockets in only one direction The slots on the system board are notched so that the memory module can be firmly seated only one way 7 Align the memory module s edge connector with the slot in the center of the memory module socket 8 With the module at a 45 degree angle press the memory module s edge connector firmly into the memory module socket 9 Pivot the memory module down until it clicks into place If you do not hear a click as each end of the memory module snaps into the metal tabs remove the memory module and reinstall it NOTICE After installation if the memory module cover does not fit or is difficult to close you may have installed the memory module improperly or into the wrong slots Remove the memory modules and reinstall them Do not force the memory module cover to close because you may damage your computer 10 Replace the memory module cover as follows a Set the memory module cover loosely over the opening aligning the three tabs on the memory module cover to the corresponding slots on the opening These tabs are on the opposite side of the cover from the screw holes b Rotate the cover down and reinstall
146. new or reconditioned Dell may provide replacement parts made by various manufacturers when supplying parts to you The warranty term for a replacement part is the remainder of the limited warranty term You will pay Dell for replacement parts if the replaced part is not returned to Dell The process for returning replaced parts and your obligation to pay for replacement parts if you do not return the replaced parts to Dell will be in accordance with Dell s Exchange Policy in effect on the date of the exchange You accept full responsibility for your software and data Dell is not required to advise or remind you of appropriate backup and other procedures General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU DELL DOES NOT
147. nt see Figures 1 and 2 Figure 2 Back View ofthe Computer 1 2 3 Speaker Security cable slot Hard disk drive o ON O U R Figure 3 Bottom View Your Dell computer has the following features PC Card slots 2 AC adapter connector Video connector USB connector PS 2 connector Air vent Docking connector Parallel connector Serial connector Module release latches 2 Docking security latch Fan Memory module and mini PCI cover e A14 1 inch extended graphics array XGA thin film transistor TFT 1024 x 768 active matrix color display for C600 and C500 computers e A14 1 inch super extended graphics array plus SXGA TFT 1400 x 1050 active matrix color display for C600 computers only e A12 1 inch super video graphics array SVGA TFT 800 x 600 active matrix color display for C500 computers only A Dell AccessDirect key located above your keyboard that allows you to quickly access a frequently used program such as Microsoft Internet Explorer e A CD ROM drive that can be used in the modular bay When you unpack your computer look for the CD ROM drive in the accessories box of the shipping carton e 128 bit hardware accelerated video support with 8 megabytes MB of video memory o Support for a zoomed video ZV PC Card in the lower PC Card connector o ESS Maestro 3i audio controller with software wavetable support and 3D surround sound o Two audio jacks for connecting exte
148. o dell com es es emaildell corporate CCT Web site http support euro dell com E mail http support euro dell com es es emaildell Sweden Technical Support 08 590 05 199 Upplands Vasby Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Fax Technical Support 590 05 594 Web site http support euro dell com NM EE E mail swe_support dell com E mail Support for Latitude M and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Switzerland Technical Support Home and Small Geneva Business AGE BA Technical Suppor Corporate oetaseesia Customer Care Home and Smal Busnes 0848802202 Customer Senice Corporate oaeset 721 Web site http support euro dell com E mail for French Speaking HSB and Corporate Customers http support euro dell com ch fr emaildell Technical Support Corporate Preferred Accounts PAD 1000 employees PA s00500 Bone Technical Support Direct PAD and 0870 908 0800 General Global Accounts Customer Care 01344 723186 Corporate Customer Care 01344 72 3185 Preferred Accounts 500 5000 employees 01344 723 196 Customer Care Central Government Customer Care 01344 723 193 U K Bracknell Local Government Customer Care 01344 723 194
149. o failure CD ROM drive The CD ROM drive does not Turn off the computer remove the drive and boot controller respond to commands from the the computer from a bootable diskette Then turn failure 1 computer off the computer again reinstall the drive and reboot the computer If the problem persists try another drive Then run the CD ROM Drive tests in the Dell Diagnostics Data error The diskette or hard disk drive Run the appropriate utility to check the file cannot read the data structure of the diskette drive or hard disk drive See the documentation that came with your operating system Decreasing available memory Disk C failed initialization One or more memory modules may be faulty or improperly seated The hard disk drive failed initialization Reseat the memory modules and if necessary replace them Run the Hard Disk Drive tests in the Dell Diagnostics Diskette drive 0 seek failure A cable may be loose or the system configuration information may not match the hardware configuration Run the Diskette Drive tests in the Dell Diagnostics If error is not corrected have the cables checked by an authorized service technician Diskette subsystem reset failed Diskette read A cable may be loose or the failure diskette may be faulty The diskette drive controller may be faulty If the diskette drive access light lights up try a different dis
150. o minimize reflections and glare on the display When using an external monitor with your computer set the monitor at a comfortable viewing distance usually 510 to 610 millimeters 20 to 24 inches from your eyes Make sure the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Use a chair that provides good lower back support Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard touch pad track stick or external mouse Always use the palmrest with the keyboard touch pad or track stick Leave space to rest your hands when using an external mouse Let your upper arms hang naturally at your sides Sit erect with your feet resting on the floor and your thighs level When sitting make sure the weight of your legs is on your feet and not on the front of your chair seat Adjust your chair s height or use a footrest if necessary to maintain proper posture Vary your work activities Try to organize your work so that you do not have to type for extended periods of time When you stop typing try to do things that use both hands 1 Computer positioned directly in front of user 2 Wrists relaxed and flat 3 Arms at desk level When Removing or Installing Memory Modules Before removing or installing memory modules perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your compu
151. of the countries you plan to visit and consider acquiring an international carnet from your government if you travel through many different countries e Power interruptions can occur frequently in some countries Always have a charged battery available if traveling abroad e Credit card holders should check with their credit card companies for information about the kinds of emergency travel assistance they offer to users of portable computers Many companies provide services that help you solve problems such as quickly locating 3 5 inch diskettes or providing a direct dial telephone line for your modem connection NOTICE Do not use removable media devices while the computer is in motion Vibrations could interrupt the flow of data to and from the device and the hard disk drive Carnet A carnet is an international customs document also known as a merchandise passport that facilitates temporary imports into foreign countries and is valid for up to 1 year Back to Contents Page Back to Contents Page Removing and Replacing Parts Dell Latitude C600 C500 User s Guide Preparing to Work Inside the Computer Replacing a Primary Hard Disk Drive Removing or Installing Memory Modules Preparing to Work Inside the Computer WX NOTES If necessary print these instructions for reference before proceeding Before you start to work on the computer perform the following steps NOTICE Failure to perform the following step
152. omply with Release 2 01 of the Personal Computer Memory Card International Association PCMCIA standard and Release 4 2 of the Japanese Electronic Industry Development Association JEIDA standard See Technical Specifications for information on supported PC Cards 4 NOTES A PC Card is not a boot device The type of a card refers to its thickness not its functionality Your computer recognizes most I O cards and automatically loads the device driver associated with that card NOTICE Extended cards are longer versions of standard PC Cards They fit into and operate correctly with your computer Follow these precautions when using extended PC Cards e Make sure that nothing strikes the exposed end of an installed extended card Otherwise damage to the system board can occur e Always remove an extended PC Card before you pack the computer in its carrying case e Try installing an extended card in the upper PC Card connector to allow room fora second PC Card Installing PC Cards 1 Stop the card process with the PC Card configuration utility on the task bar You do not need to turn off your computer or exit suspend or standby mode before you install a PC Card 2 If necessary remove the blank from the PC Card connector you intend to use see Removing PC Cards or Blanks 3 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up 4 Insert the card into the slot press
153. on an exchange basis and subject to Dell s Exchange Policy in effect on the date of the exchange replacement parts for the Dell hardware product s covered under this limited warranty when a part requires replacement You must report each instance of hardware failure to Dell s Customer Technical Support in advance to obtain Dell s concurrence that a part should be replaced and to have Dell ship the replacement part Dell will ship parts freight prepaid if you use an address in Canada where applicable Shipments to other locations will be made freight collect Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell Replacement parts are new or reconditioned Dell may provide replacement parts made by various manufacturers when supplying parts to you The warranty term for a replacement part is the remainder of the limited warranty term You will pay Dell for replacement parts if the replaced part is not returned to Dell The process for returning replaced parts and your obligation to pay for replacement parts if you do not return the replaced parts to Dell will be in accordance with Dell s Exchange Policy in effect on the date of the exchange You accept full responsibility for your software and data Dell is not required to advise or remind you of appropriate backup and other procedures General Provisions DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN T
154. oo hot to charge Turn off the computer and let the battery and computer cool to room temperature e If after you insert the battery in the computer the computer s battery status light see Figure 3 flashes amber for 4 seconds when you connect or disconnect the AC adapter or when you press the power button you need to replace the battery e If after you insert the battery in the computer the computer s battery status light see Figure 3 flashes rapidly amber the battery is defective and needs to be replaced Battery Disposal When your battery no longer holds a charge call your local waste disposal agency or environmental agency for advice on disposing of it To purchase a new battery call Dell or access the Dell World Wide Web site at http www dell com Ay CAUTION If your battery is damaged or if it no longer holds a charge dispose of it promptly and properly Do not dispose of it along with household waste Call your local waste disposal agency or environmental agency for advice on disposing of the battery Back to Contents Page Back ntents P Power Management and Conservation Dell Latitude C600 C500 User s Guide Management Tips Power Options Properties Power Management Modes ENERGY STAR Emblem Management Tips Z NOTE See About the Batteries for more information on conserving battery power e Connect the computer to an electrical outlet when possible because the battery life expectancy is large
155. ool DellWare and AccessDirect are trademarks of Dell Computer Corporation Microsoft Windows Windows NT and MS DOS are registered trademarks of Microsoft Corporation 3Com is a registered trademark of 3Com Corporation Intel and Pentium are registered trademarks and SpeedStep and Celeron are trademarks of Intel Corporation As an ENERGY STAR partner Dell has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims any proprietary interest in trademarks and trade names other than its own September 2001 368FN A02 Back to Contents Page What You Need to Know Dell Latitude C600 C500 User s Guide Finding Information When Using Your Computer Safety and EMC Symbols Ergonomic Computing Habits Safety Instructions When Removing or Installing Memory Modules EMC Instructions Protecting Against Electrostatic Discharge Finding Information Besides this User s Guide the following documentation is included with your computer YK NOTE Documentation updates are sometimes included with your computer to describe changes to your computer or software Always read these updates before consulting any other documentation because the updates contain the latest information An operating system Setup Guide which describes how to set up the operatin
156. or off lt Fn gt lt End gt Controlling the Cursor Your Dell portable computer is equipped with the Dell DualPoint integrated pointing device which includes two cursor pointing devices see Figure 5 and Figure 6 that perform traditional mouse functions the touch pad and the track stick You can choose to use the touch pad only the track stick only or both at the same time DualPoint device software allows you to set the default for the type of cursor pointing device you want to use as well as sensitivity motion and drag and drop features of both the touch pad and track stick NOTES When enabled the DualPoint device whether touch pad only track stick only or both uses interrupt request IRQ 12 No other device can use IRQ12 while the DualPoint integrated pointing device is enabled If the Pointing Device option in the system setup program is set to Touch Pad PS 2 Mouse the default you can use both the DualPoint device and an external mouse if one is attached Using the Touch Pad You can use the touch pad to move the cursor just like a standard mouse see Figure 5 The touch pad s two buttons located directly below the touch pad correspond to the left and right buttons on a mouse Figure 5 Touch Pad To best use the touch pad follow these techniques To move the cursor lightly slide your finger over the smooth sensor area To select an object gently tap once on the surface of the touch pad or
157. or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AWG and an FCC compliant RJ 11 modular plug e PC Cards may become very warm during normal operation Use care when removing PC Cards after their continuous operation e Before you clean your computer remove power Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances A Power Safety Instructions continued A A A A Use only the Dell provided AC adapter approved for use with this computer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove power from the computer turn it off remove the battery pack and disconnect the AC adapter from the electrical outlet To help prevent electric shock plug the AC adapter and peripheral power cables into properly grounded power sources These power cables may be equipped with three prong plugs to provide an earth grounding connection Do not use adapter p
158. or small office network and provides extensive references for each step When you have completed the necessary connections and preparations return to the Network Setup Wizard 4 Select the Internet connection method and click Next gt 5 Select the desired Internet connection if required and click Next gt 6 Type a description of the computer and a computer name and then click Next gt 7 Review the network settings and click Next gt to finish the setup 8 When the setup process is complete click Finish to close the wizard Internet Connection Firewall Today s always on cable modem and DSL Internet access connections offer unprecedented bandwidth to the home but also leave the connected computer or home network vulnerable to hacker attacks The nature of these attacks varies but the goal is to gain access to individual computers attached to the Internet With this access a hacker can browse the hard disk drive and add or delete files discover passwords and credit card numbers and set the system up to launch attacks on other systems or websites As a result firewall protection from these attacks is increasingly required on computers Recognizing this need Microsoft provides an integrated firewall in Windows XP to provide immediate protection from outside access attempts When enabled the Internet Connection Firewall provides basic protection suitable for most home and small office users The Internet Connection Firewall is disabled
159. or touching the touch pad 4 NOTE Some PC Cards may not operate correcily after the computer exits hibernate mode Remove and reinsert the card or simply restart reboot your computer To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode For more information on hibernate mode see the documentation that came with your operating system Power Options Properties Power Management Properties For Microsoft Windows XP 1 Click the Start button and then click Control Panel 2 Under Pick a category click Performance and Management 3 Under or pick a Control Panel icon click Power Options For Microsoft Windows 2000 or Windows 98 To access the Windows Power Options Properties or Power Management Properties window 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Power Options Properties or Power Management Properties icon For Microsoft Windows NT Dell provides Softex software compatible with the Power Management Controller which allows you to suspend and resume your computer without affecting your ability to use the docking station or its media bay For information on using any Softex application program see the online Help 1 Double click the Softex program s icon in the system tray of the Windows taskbar normally on the bottom right side of the screen 2 Click Help Power Schemes Tab The Power schemes pull down menu
160. order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call see the contact numbers for your region Product Information If you need information about additional products available from Dell or if you would like to place an order visit Dell s World Wide Web site at http w ww dell com For the telephone number to call to speak to a sales specialist see Contacting Dell Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain an authorization number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics 4 Include any accessories that belong with the item s being returned power cables software diskettes guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On
161. ords to groups of computers as they are unpacked and configured leaving the primary password free to be assigned by the user When you set an administrator password the Configure Setup option becomes available in the system setup program The Configure Setup option allows you to restrict access to the system setup program in the same way a system password restricts access to the system The administrator password can be used in place of the primary password Whenever you are prompted to enter the primary password you can enter the administrator password instead NOTE The administrator password provides access to the system but it does not provide access to the hard disk drive when it is protected by a password If you forget the primary password and do not have an administrator password assigned or if you have both a primary and an administrator password assigned but forget them both call Dell NOTICE If you disable the administrator password the primary password is also disabled Using a Hard Disk Drive Password The hard disk drive password helps protect the data on your hard disk drive from unauthorized access You can also assign a password for the modular hard disk drive if one is being used that can be the same as or different from the password for the primary hard disk drive NOTE Only hard disk drives purchased from Dell for use with the Latitude C Family portable computers support the hard disk drive password option
162. orporation product that is included with the DVD ROM drive This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited One Year Limited Warranty for C500 Computers U S Only Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship The warranty term is one year beginning on the date of invoice as further described in the following text Damage due to shipping the products to you is covered under this limited warranty Otherwise this limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Dell This limited warranty does not cover any item
163. ory up to 512 MB by installing combinations of 64 128 or 256 MB 100 megahertz MHz SDRAM modules in the two memory module sockets on the system board Two power conservation modes suspend mode and suspend to disk mode that help you conserve battery power If the batteries run out of power suspend to disk mode prevents data loss by copying all system data to the hard disk drive and turning off the computer Connectors for two 3 3 volt V or 5 V PC Cards The lower PC Card connector supports ZV PC Cards NOTE The PC Card controller supports the CardBus standard for 32 bit data transfer on the PC Card Hardware and software support for the Dell Latitude C Port Family Advanced Port Replicator APR and the Dell Latitude C Dock Family Expansion Station A Dell DualPoint integrated pointing device which includes both a touch pad and a track stick These pointing devices are positioned for both left and right handed users The track stick is positioned in the keyboard to allow you to move the cursor while keeping your fingers in a typing position Two sets of left and right buttons located above and below the touch pad mimic mouse buttons You can also perform many pointing functions by tapping the touch pad or the track stick Click and drag buttonless functions are also supported An 8 cell 59 watt hour WH lithium ion battery standard in the battery bay with support for a second battery in the modular bay For lithium ion bat
164. our hours a day seven days a week you can call the Dell TechFax line toll free for all kinds of technical information Using a touch tone phone you can select from a full directory of topics The technical information you request is sent within minutes to the fax number you designate For the TechFax telephone number to call see the contact numbers for your region Automated Order Status System You can call this automated service to check on the status of any Dell products that you have ordered A recording prompts you for the information needed to locate and report on your order For the telephone number to call see the contact numbers for your region Technical Support Service Dell s industry leading hardware technical support service is available 24 hours a day seven days a week to answer your questions about Dell hardware Our technical support staff pride themselves on their track record more than 90 percent of all problems and questions are taken care of in just one toll free call usually in less than 10 minutes When you call our experts can see records kept on your Dell system to better understand your particular question Our technical support staff uses computer based diagnostics to provide fast accurate answers to questions To contact Dell s technical support service see Before You Call and then call the number for your country as listed in Contacting Dell Problems With Your Order If you have a problem with your
165. p 5 No Go to step 4 4 Change the necessary statements in the start up files If the port problem is confined to a particular application program see the application program s documentation for specific port configuration requirements Is the problem resolved Yes The problem is resolved No Go to step 5 5 Insert your ResourceCD into the CD ROM drive reboot the computer and run the Serial Ports device group and or the Parallel Ports device group in the Dell Diagnostics The Serial Ports device group and the Parallel Ports device group check the basic functions of the system board s I O port logic Also if a parallel printer is connected to the parallel port the Parallel Ports device group tests the communication link between the system board s I O port logic and the printer Do the tests complete successfully Yes The problem is with the serial device Run the basic checks for the serial device If you have completed the basic checks and the problem persists call Dell No Call Dell for technical assistance Parallel Port Basic Checks Printer Doesn t Work e Verify the printer cable connections Ensure that the printer cable is properly connected to the computer Test the electrical outlet Verify that the printer is connected to a working electrical outlet Ensure that the printer is turned on Fill out the Diagnostics Checklist as you perform the following steps 1 Turn off the printer and comp
166. pe XGA 1280 x 1024 SXGA 1400 x 1050 e UGA 1600 x 1200 In pan mode the screen resolution is too high to be completely displayed on the computer display For example the taskbar that usually appears at the bottom of the desktop may no longer be visible To view the rest of the screen use the touch pad or track stick to pan up and down and left and right NOTICE Before adjusting the refresh rate on an external monitor refer to the monitor s user s guide You can damage the monitor by using an unsupported refresh rate To display more colors select a lower resolution If you select a resolution and color combination that the system does not support the system automatically selects the next supported combination 4 NOTE Color depth is based on 256 colors for 8 bit 65 536 colors for 16 bit and 4 294 967 296 colors for 32 bit displays Dual Display Mode With the Microsoft Windows 98 operating system you can use an external monitor as an extension of your display For more information see Using an External Monitor in Dual Display Mode Keyboard and Keypad Controls Key combinations allow you to Control display settings Eject removable mass storage drives Control the Dell AccessDirect key e Adjust speaker volume e Use the embedded numeric keypad Enter power management modes Enter the system setup program Z NOTE On an external keyboard use lt Scroll Lock gt with the appropriate keys if the External
167. perform the following steps 1 Insert your ResourceCD into the CD ROM drive reboot the computer and run the Misc PCI Devices device group in the Dell Diagnostics The Misc PCI Devices device group checks the functionality of the audio controller 2 Do the tests complete successfully Yes The controller is functioning properly If the problem persists call Dell for technical assistance No Call Dell for technical assistance DualPoint Device Touch Pad or Mouse Problems lt Num Lock gt lt Caps Lock gt and lt Scroll Lock gt Lights Don t Light Up Basic Checks If you are using a PS 2 or USB mouse ensure that the connector is firmly attached Mouse extension cables can cause problems If you are using the touch pad or a PS 2 mouse run the Pointing Devices test as described in Dell Diagnostics Verify that the correct device is listed for the Pointing Devices option in the system setup program For a USB mouse you do not have to change the setting The computer automatically recognizes the USB mouse Reinstall the touch pad driver for your operating system NOTE Be sure to refer to the section specific to your operating system e Restart the computer If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you perform the following steps 1 Insert your ResourceCD into the CD ROM drive reboot the computer and run the Mouse test in the Pointing Devices d
168. power by using the minimum brightness setting see Table 1 1 Table 1 Adjusting Brightness Z NOTE On an external keyboard use lt Scroll Lock gt with the appropriate keys if the External Hot Key option is enabled in the ddd Keys Function Key Combinations Increase brightness lt Fn gt up arrow Decrease brightness lt Fn gt down arrow Table 2 Controlling Display Modes Function Key Combinations Switch the computer s display between expanded lt Fn gt lt F7 gt mode and regular video mode Switch the video image to the next display in the lt Fn gt lt F8 gt following sequence the computer s display an external monitor or both displays simultaneously Turn off the display This key combination applies lt Fn gt lt d gt only to Windows 98 and Windows NT and may not be supported under certain conditions 2 Tyou cannot adjust contrast on your display 2 Certain key combinations may not function with the Advanced Configuration and Power Interface ACPI or may require configuration with the Power Management Properties window in the Control Panel See Power Management and Conservation Expanded Video Mode When working in text mode you can select the font used to display text Press lt Fn gt lt F7 gt to toggle between a regular serif font and a serif font with extra leading Expanded video mode is useful if you are working in 800 x 600 resolution on a 14 1 inch XGA
169. programs See Avoiding Interrupt Assignment Conflicts Confirm that a problem is software related by running the System Board Devices tests as described in Dell Diagnostics If all tests in the device group run successfully the error condition may be related to a software problem For detailed troubleshooting information on a particular application program see the software documentation or contact the software manufacturer Before installing software e Ensure that the application program is compatible with the operating system installed in your computer and that your computer meets the minimum hardware requirements needed to run the software e Use a virus scanning application program to check the diskettes or CDs for viruses Back to Contents Page Dell Diagnostics Dell Latitude C600 C500 User s Guide When to Use the Dell Diagnostics Advanced Testing Features of the Dell Diagnostics Confirming the System Configuration Information Starting the Dell Diagnostics When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly you may have a component failure If you are experiencing a problem with your computer Dell recommends that you perform the checks in Finding Solutions and run the Dell Diagnostics before you call Dell for technical assistance As long as the microprocessor and the input and output components of your computer the displa
170. puter and any attached devices Disconnect all devices from the computer Attach another external monitor to the computer If you do not have another external monitor call Dell for technical assistance 4 Reboot the computer and adjust the monitor s brightness and contrast Allow one minute for the computer to initialize its components Is the monitor readable Yes The original monitor is defective Call Dell for technical assistance No Call Dell for technical assistance No Image Appears Basic Checks on TV e Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference from those devices e If you connected a TV to the TV out connector on your computer and there is no picture on your TV screen verify the following connections and settings o A composite video cable is connected to the S video connector on your TV and the TV out connector on your computer o Check for damaged or frayed cables and for bent pins on connectors X NOTE If your TV did not come with a composite video cable you can purchase one from a local electronics store o Television Type in the system setup program is set to the correct video standard for your country o Television Port is Enabled in the system setup program Check the TV Type Setting For Microsoft Windows XP Save and close any open files and exit any open application programs Shut down your computer Conne
171. puter over a network or direct serial connection or store it on a removable medium such as a diskette Zip disk or writable CD To use the Files and Settings Transfer Wizard 1 On the new Windows XP computer click the Start button point to All Programs gt Accessories gt System Tools and click Files and Settings Transfer Wizard 2 Onthe Files and Settings Transfer Wizard welcome screen click Next gt 3 On the Which computer is this screen select New Computer and then click Next gt The Do you have a Windows XP CD screen appears The Files and Settings Transfer Wizard guides you through the steps necessary to transfer user settings personal files or both to the new computer If a CD drive is not available the wizard allows you to create a wizard diskette to run on your old computer NOTE The time required to collect and transfer data depends on the amount of data collected Times can vary from just a few minutes to several hours Application and Device Compatibility Although Windows XP is designed to be compatible with a wide range of application programs and hardware devices some older programs and devices may not be usable Check the Microsoft Web site at www microsoft com for application programs and hardware devices known to be compatible When buying new software and devices look for those that are labeled as ready for Windows XP If you encounter problems using an application program designed for an earl
172. r computer s current configuration such as the amount of system memory For some setup options you must reboot the computer before any changes take effect Changes for other options take effect immediately 4 NOTE If you change an option that is activated by rebooting the system setup program displays the setting you selected rather than the setting currently in effect You must reboot for the new setting to take effect After you set up your computer run the system setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you write down the information for future reference Entering and Exiting the System Setup Program External Keyboard Action Operating System Key Combinations Key Combinations Enter the system setup Windows 98 Windows lt Fn gt lt F1 gt any time lt Scroll Lock gt lt F1 gt if the program NT External Hot Key lt F2 gt during the system option is enabled boot routine Windows 2000 Windows lt F2 gt when the F2 lt F2 gt when the F2 XP message appears during message appears during the system boot routine the system boot routine Enter the Battery Windows 98 Windows lt Fn gt lt F3 gt any time lt Scroll Lock gt lt F3 gt if the Status screen of the NT External Hot Key system setup program option is enabled Exit the system setup All lt Esc gt lt Esc gt program If you change the setting of an option that r
173. r drive Then run the Hard Disk Drive tests in the Dell Diagnostics Turn off the computer remove the drive and boot the computer from a bootable diskette Then turn off the computer again reinstall the drive and reboot the computer If the problem persists try another drive Then run the Hard Disk Drive tests in the Dell Diagnostics Correct the appropriate options in the system setup program Run the Keyboard Controller test in the Dell Diagnostics Reboot the computer and avoid touching the keyboard or the mouse during the boot routine If the problem persists run the Keyboard Controller test in the Dell Diagnostics Run the Keyboard Controller test in the Dell Diagnostics Keyboard stuck key failure If an external keyboard or keypad is being used a cable or connector may be loose or the keyboard may be faulty If the integrated keyboard is being used the keyboard may be faulty A key on the integrated keyboard or external keyboard may have been pressed while the computer Run the Stuck Key test in the Dell Diagnostics was booting Memory address line failure at address read value expecting value Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value An installed memory module may be faulty or improperly seated The software you are attempting to run is conflicting with the ope
174. ral Support u 1 800 534 3066 Bermuda General Support a 1 800 342 0671 Brazil Customer Support Technical Support toll free 0800 90 3355 Technical Support Fax 51 51 481 5470 Sales toll free 0800 90 3366 Web ste http ww w dell com br ESEE Onar AuoTechAuomaediecnicaisugpon tate 1800 247 0362 Customer Care From outside Toronto toll free 1 800 387 5759 000100015 inthe Customer Care From within Toronto 416 758 2400 Customer Technical Support Technical Support Customer Technical Support sss f toll free 1 800 847 4096 toll free 1 800 847 4096 free 1 800 847 4096 Sales Direct Sales from outside toll free 1 800 387 5752 Toronto Sales Direct Sales from within 416 758 2200 Toronto Sales Federal government education toll free 1 800 567 7542 and medical Sales Major Accounts Major Accounts Ta tn toll free 1 800 387 5755 free 1 800 387 5755 800 805 7541 Cayman Islands General Support toll free 1230 020 4823 Chile Sales Customer Support and Technical Santiago Support NOTE Customers in Chile call the U S A for sales customer and technical assistance Columbia General Support _ 4 800 012 0435 Dominican General Support 77 Republic El Salvador General Support Guatemala General Support 1 800 999 0136 Costa Rica General Support Hi O
175. rating system another application program or a utility An installed memory module may be faulty or improperly seated An installed memory module may be faulty or improperly seated Reseat the memory modules and if necessary replace them Turn off the computer wait 30 seconds and then restart it Try to run the program again If the problem persists contact the software company Reseat the memory modules and if necessary replace them Reseat the memory modules and if necessary replace them Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value No boot device available No boot sector on hard disk An installed memory module may be faulty or improperly seated An installed memory module may be faulty or improperly seated The computer cannot find the diskette or hard disk drive The operating system may be corrupted Reseat the memory modules and if necessary replace them Reseat the memory modules and if necessary replace them If the diskette drive is your boot device make sure that there is a bootable diskette in the drive If the hard disk drive is your boot device make sure that the drive is installed properly seated and partitioned as a boot device Reinstall your operating system See the documentation that came with your operating system drive No timer tick Achip
176. re humidity can cause attempting to remove the power cables from the electrical outlet moisture damage to Use the utmost caution when removing wet cables from live power the computer 1 Turn off the computer and disconnect it from the AC adapter Then disconnect the AC adapter from the electrical outlet Turn off any attached peripherals and disconnect them from their power sources and then from the computer 2 Ground yourself by touching one of the metal connectors on the back of the computer 3 If the modular bay is wet remove the device from the bay If the PC Card slot is wet remove any PC Cards Put the device and cards in a safe place to dry 4 Remove any installed batteries Wipe off each battery and store it in a safe place to dry 5 Remove the hard disk drive 6 Remove the memory module s 7 Open the display and place the computer across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hours Place the computer in a dry area at room temperature Do not use artificial means to speed up the drying process ANCAUTION Before continuing with this procedure verify that the computer is thoroughly dry 8 Ground yourself by touching one of the unpainted metal connectors on the I O panel 9 Replace the memory module s 10 Replace the memory module cover 11 Reinstall the hard disk drive 12 Reinstall the modular bay and PC Cards that you removed 13 Rep
177. re a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with the skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line To help avoid the potential hazard of electric shock do not connect or disconnect any cables
178. reinstall the operating system or if you installed it yourself be sure to disable the autoplay feature if you want to use the drive For instructions on changing the Auto Insert Notification option see the operating system user s guide DVD ROM and CD ROM drives are read only devices that let you play most sound and video CDs DVD ROM drives can also play DVDs CD rewritable CD RW drives can write to and play CD recordables CD R or CD RWs and can play CDs Dell has installed the appropriate device drivers on your hard disk drive See Technical Specifications for information on supported CD and DVD formats Caring for Discs When handling and using the discs follow these precautions e Never use a damaged or warped disc Always hold the disc by its edges Do not touch the surface of the disc Use aclean dry cloth to remove dust smudges or fingerprints from the surface of the disc When cleaning wipe from the center of the disc to the edge Never use solvents such as benzene record cleaners or antistatic sprays to clean the disc Do not write on the surface of the disc Store discs in their containers placing them in a cool dry place Extreme temperatures may damage discs Do not bend or drop a disc Do not place objects on top of a disc Display When you run the computer on battery power set your computer s brightness control to the lowest setting that affords comfortable viewing You can conserve battery
179. restore points scheduled by your computer e Installation event triggered restore points when a program is installed e Manual restore points created by you as needed Scheduled Automatic Restore Points By default System Restore creates a restore point every day that the computer is running If your computer is off for more than a day a new restore point is created the next time you turn the computer on Event Triggered Restore Points Event triggered restore points are created before key changes are made to the system System Restore automatically creates a restore point before the following events Application installations System Restore creates a restore point before you install an application program designed for Windows XP You may wish to create a manual restore point before attempting to install an older program AutoUpdate installation When you choose to install the update System Restore creates a restore point before the actual installation of the update begins Restore operation The restore operation itself also creates a restore point for undo purposes e Microsoft Backup Utility recovery Before Microsoft Backup Utility only available in Windows XP Professional performs a backup recovery System Restore creates a restore point e Unsigned driver installation The INF installer of Windows detects unsigned device driver installations Drivers that are signed electronically certified by t
180. revious driver you can use System Restore to return your operating system to its state before the new device driver installation To use Driver Rollback perform the following steps 1 Click the Start button and then right click My Computer 2 Click Properties 3 Click the Hardware tab and then click Device Manager 4 Inthe Device Manager window right click the device for which the new driver was installed and then click Properties 5 Click the Drivers tab and then click Roll Back Driver User Accounts and Fast User Switching NOTE Fast User Switching is the default user screen for both Home and Professional editions but is disabled in Windows XP Professional when the computer is a member of a computer domain Microsoft Windows XP includes a new feature that provides multiuser access to a single computer Fast User Switching which is available in both the Home and Professional editions allows users to access the computer with their specific settings including the desktop and various applications without requiring the previous user to log off New users log on and switch from the original user s session to their own New users can run their desktop and applications without interfering with the original user When the original user returns that user can switch back to the desktop and applications with the original settings All of this is accomplished without the delay of each individual user logging off the computer D
181. rheating Allow the battery to cool for several minutes before checking the charge level again If the battery is experiencing a permanent failure the lights do not appear when you press the test button If you install a failed battery into the computer the amber battery light on the computer flashes rapidly see Figure 3 To purchase a new battery call Dell or access the Dell World Wide Web site at http www dell com Dispose of the old battery properly First Low Battery Warning The first low battery warning a blinking amber battery light occurs when you have about 15 minutes of battery life left under current conditions and the computer is not connected to an electrical outlet Figure 3 shows the battery status light Figure 3 Status Lights 1 Power light 2 Drive access light 3 Battery light NOTICE When you see a low battery warning save your work immediately Then replace the battery or connect your computer to an electrical outlet After the first low battery warning if no input output I O activity occurs within 75 seconds the computer activates suspend to disk mode Once suspend to disk mode is activated no further power is consumed If the computer has no suspend to disk partition the computer enters suspend mode The computer can preserve data for several hours in suspend mode NOTICE Never turn off the computer while the drive access light is on Doing so could cause data loss Instead close al
182. river At the driver information screen click Extract Follow the information on the screen to unzip the drivers onto your hard disk drive Click the Start button and then click Run In the Open box type C Del1 Drivers 68GFM Drivers Modem NT MdmSetup Setup Click OK In the introductory dialog box click Next Follow the directions on your display to complete the driver installation Installing the Network Adapter Driver 1 2 Click the Start button point to Settings and then click Control Panel In the Control Panel window double click the Network icon 3 Inthe Network window click the Adapter tab and then click Add 4 Inthe Select Network Adapter window click Have Disk 5 Inthe Insert Disk window type C De11 Drivers 68GFM Drivers NIC Win_NT and click OK 6 Click the Ethernet adapter and then click OK 7 In the network configuration window type the network specific configuration and click OK 8 When the Network window appears click Close 9 After all the configuration information is complete and you are prompted to restart the computer click Yes Install the Mini PCI AMP Software 1 Insert the Dell Latitude C500 C600 Resource CD into your CD or DVD drive 2 Click the Start button and then click Run 3 Inthe Open box type Cc Dell Drivers 69GFM Drivers NIC SoftexNT Setup exe 4 Click OK 5 In the introductory dialog box click Next 6 Follow the p
183. rnal speakers headphones or a microphone o Integrated microphone and two stereo speakers o Accelerated graphics port AGP architecture that increases the computer s video performance Energy efficiency An ENERGY STAR partner Dell has determined that this product meets the ENERGY STAR guidelines for energy efficiency A modular bay that supports modules such as a DVD ROM drive CD ROM drive CD RW drive diskette drive second battery second hard disk drive Zip drive or SuperDisk drive To make the computer as light as possible when you travel use the travel module in the modular bay NOTE Your computer was shipped with a diskette drive in the modular bay For information on removing the diskette drive and installing a different device in the bay see Modular Bay Optional V 90 Mini PCI Modem data fax modem PC99 compliant and ACPI power management support including remote wake up for Windows 2000 For additional information on the Mini PCI Card modem see Connecting Devices and the V 90 Mini PCI Modem User s Guide Optional 10 100 LAN V 90 Modem Mini PCI Card data fax modem PC99 compliant and ACPI power management support including remote wake up for Windows 2000 For additional information on the Mini PCI Card modem see Connecting Devices and the 10 100 LAN V 90 Modem Mini PCI Card User s Guide A minimum of 64 MB synchronous dynamic random access memory SDRAM module is standard You can increase mem
184. rnate save checks to see ifan t9 disk suspend mode To resume normal operations press the power button external monitor is attached to the AT e Ensure that the video cable is firmly attached to the video connector on the back of the computer and that the monitor power cable is plugged into a working electrical outlet e Check for damaged or frayed cables and for bent pins on connectors It is normal on some video cable connectors for pins to appear to be missing See the monitor documentation e Check the Video Display Device setting in the system setup program To use an external monitor this option must be set to CRT Mode or Simul Mode e Adjust brightness and contrast settings Run the VESA VGA Interface tests as described in Dell Diagnostics e Restart the computer If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you perform the following steps 1 Turn off the computer wait a minute and then turn the computer back on Adjust the monitor s brightness and contrast controls Is the monitor readable Allow one minute for the computer to initialize its components Yes The problem is resolved No Go to step 2 2 Adjust the display s brightness Is the full display readable Yes The external monitor may be defective Go to step 3 No The video controller on the system board may be defective Call Dell for technical assistance 3 Turn off the com
185. roducts than specified by this policy To return products you must contact Dell Customer Service to receive a Credit Return Authorization Number See Contacting Dell to find the appropriate contact information for obtaining customer assistance To expedite the processing of your refund or credit Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for refund or credit only if the sealed package containing the diskette s or CD s is unopened Returned products must be in as new condition and all of the manuals diskette s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either applications software or an operating system that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment This Total Satisfaction Return Policy does not apply to DellWare products which may be returned under DellWare s then current return policy In addition reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable Macrovision Product Notice The following product notice applies to the Macrovision C
186. rolled through a key combination 87 U S Canada Korea Thailand and locations that use traditional Chinese 88 Europe 90 Japan 2 7 mm 0 3 mm 0 4 mm 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch 4 cell or 8 cell lithium ion dual battery support is available via the modular bay 21 5 mm 0 83 inch 88 5 mm 3 48 inches Width Weight Voltage Capacity Charge time approximate Computer on Computer off Battery life Life span approximate Temperature range Operating Storage AC Adapter Input voltage Input current maximum Input frequency Output current Rated output voltage Height Width Depth Weight with cables Temperature range 139 0 mm 5 47 inches 8 cell 0 39 kg 0 87 Ib 4 cell 0 22 kg 0 49 Ib 14 8 VDC 8 cell 59 0 WH 4 cell 26 5 WH 2 5 hours 1 hour 3 hours minimum with 8 cell standard battery 1 2 hours minimum with 4 cell optional battery 400 discharge charge cycles 0 to 45 C 32 to 113 F 20 to 60 C 4 to 140 F 90 to 135 VAC and 164 to 264 VAC 1 5A 47 to 63 Hz 4 5 A maximum at 4 second pulse 3 51 A continuous 20 0 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 35 mm 5 25 inches 0 4 kg 0 9 Ib Operating Storage Physical Height Width Depth Weight 2 14 1 inch XGA or SXGA with 4 cell battery 14 1 inch XGA or SXGA with 8 cell battery 12 1 inch S
187. rompts to finish installing the drivers 7 When the installation is complete restart your computer Back to Contents Page Back to Contents Page Finding Solutions Dell Latitude C600 C500 User s Guide Overview Intel SpeedStep Problems Recover From a Program That Is Not Responding PC Card Problems Restart a Computer That Is Not Responding Modem Fax and Internet Connection Problems Wet Computer No Image Appears on Display Dropped or Damaged Computer No Image Appears on External Monitor No Power at All No Image Appears on TV No Power Using AC Adapter Sound and Speaker Problems No Power Using Battery DualPoint Device Touch Pad or Mouse Only Partial Power lt Num Lock gt lt Caps Lock gt and lt Scroll Lock gt Lights Don t Light Up Diskette Drive Problems External Keyboard Doesn t Work Removable Storage Drive Problems s a Attached to Serial or Parallel Ports Don t Hard Disk Drive Problems amp Ene Port Printer Doesn t Work Hardware Conflicts Software Solutions Incorrect Computer Memory Amount Overview Before you call Dell for technical assistance complete the following tasks to help you resolve some computer problems 1 Read the safety instructions in your System Information guide and What You Need to Know 2 Run the Dell Diagnostics to help you detect a problem quickly If you are running Microsoft Windows XP you can also use tools avail
188. ron button indicates that there are hidden icons that can be viewed by selecting the button You can also configure the notification area manually by right clicking the taskbar selecting Properties and then clicking Customize inthe Taskbar and Start Menu Properties window For example you may choose to hide the antivirus program icon because it is rarely accessed but display the audio volume icon because it is used frequently The notification area cleanup feature is automatically enabled when the operating system is installed but you may disable it by unchecking Hide inactive icons inthe Taskbar and Start Menu Properties window Files and Settings Transfer Wizard The Files and Settings Transfer Wizard is used to migrate personal files and settings from one computer to another for instance when upgrading to a new computer Personal files include the documents images spreadsheets presentations and e mail messages on your computer User settings include display properties window sizes toolbar settings dial up connections Internet bookmarks and so forth on your computer The Files and Settings Transfer Wizard is run on a source old computer to collect the data and is run again on the destination new computer to import the data If the old computer is using an earlier operating system the wizard can be launched either from the Windows XP CD or from a diskette created on the new Windows XP computer You transfer the data to the new com
189. room temperature the battery stops charging before it reaches full capacity Charge Times For lithium ion batteries if the computer is turned off and connected to an electrical outlet through the AC adapter the computer uses ExpressCharge technology to charge the battery ExpressCharge takes about an hour to completely charge a fully discharged battery If the computer determines that the battery is near full capacity the battery trickle charges instead of using ExpressCharge If the computer is on it takes about the same time to charge depending on which devices you are using and which programs you are running 4 NOTE You can leave the battery in the computer as long as you like The battery s integrated circuitry prevents the battery from overcharging Detecting Battery Problems A battery problem may prevent the battery from being charged to its full potential and can lead to unpredictable operation To obtain a new battery call Dell or access the Dell World Wide Web site at http www dell com Dell suggests you follow these precautions when using the battery e To avoid installing a defective battery in your computer check the battery s charge by pressing the battery test button see Figure 2 The battery gauge light will not light if the battery is completely drained e If after you insert the battery in the computer the computer s battery status light see Figure 3 flashes alternately green and amber the battery is t
190. rope Contact Numbers and Asia and Other Regions Contact Numbers provide local telephone numbers area codes toll free numbers and e mail addresses if applicable for each department or service available in various countries around the world If you are making a direct dialed call to a location outside of your local telephone service area determine which codes to use if any in International Dialing Codes in addition to the local numbers provided in the other sections For example to place an international call from Paris France to Bracknell England dial the international access code for France followed by the country code for the U K the city code for Bracknell and then the local number as shown in the following illustration Local Num ber 00 Intemational Access Code in France 44 Country Code for U K 1344 City Code Bracknell To place a long distance call within your own country use area codes instead of international access codes country codes and city codes For example to call Paris France from Montpellier France dial the area code plus the local number as shown in the following illustration 01 Area Code for Paris from out side Paris Local Num ber The codes required depend on where you are calling from as well as the destination of your call in addition each country has a different dialing protocol If you need assistance in determining which codes to use
191. ry modules while the computer is in suspend standby or suspend to disk mode NOTICE Ground yourself by touching an unpainted metal surface of a connector on the back of the computer While you work periodically touch the connector to dissipate any static electricity that might harm internal components To remove or install memory modules perform the following steps 1 Complete the tasks as described in Preparing to Work Inside the Computer 2 Close the display and turn the computer upside down 3 Remove the memory module cover a Using a small Phillips head screwdriver remove the two screws located on the memory module cover The screws are part of the memory module cover and stay with the cover when you remove it b Locate the small semicircular indention at one end of the memory module cover Place your fingertip under the cover by the indentation and firmly lift the cover up c When the cover pops up lift it up to remove it and expose the memory modules underneath it 4 If you are replacing a memory module remove the old one Carefully spread apart the inner metal tabs of the memory module socket just far enough for the memory module to disengage from the socket it should pop up slightly Then lift the memory module away from the socket see Figure 2 Figure 2 Removing a Memory Module 1 JDIM 1 socket 2 JDIM 2 socket 5 Ground yourself and unpack the new memory module from the upgrade kit 6 If you
192. s Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship The limited warranty term is three years beginning on the date of invoice as described in the following text Damage due to shipping the products to you is covered under this limited warranty Otherwise this limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Dell This limited warranty does not cover any items that are in one or more of the following categories software external devices except as specifically noted accessories or parts added to a Dell system after the system is shipped from Dell accessories or parts added to a Dell system through Dell s system integration department accessories or parts that are not installed in the Dell factory or DellWare products Monitors keyboards and mice that are Dell branded or that are included on Dell s standard price list are covered under this limited warranty all other monitors keyboards and mice including those sold through the DellWare program are not covered Batteries for portable computers are covered only during the initial one year period of this limited warranty Coverage During Year One
193. s could result in damage to the computer 1 Save any work in progress and close all open application programs 2 Turn off the computer and any attached devices lt NOTE Make sure that the computer is turned off and not in save to disk suspend S2D mode If you cannot shut down the computer using the computer s operating system press the power button for 4 seconds 3 If the computer is docked undock the computer 4 Disconnect the computer and any attached devices from their electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunications lines from the computer 5 Remove the power cable 6 Disconnect all other external cables from the computer 7 Remove any installed PC Cards NOTICE Make sure that the work surface is clean to prevent scratching the computer cover NOTICE To avoid damaging the system board remove the power cable the battery and the second battery if installed before you service the computer 8 Remove the main battery from the battery bay 9 Ground yourself by touching the unpainted metal surface of the input output I O panel on the back of the computer While you work periodically touch the I O panel to dissipate any static electricity that might harm components Replacing a Primary Hard Disk Drive NOTICE To prevent data loss turn off your computer before you remove the hard disk drive Do not remove the hard disk drive if
194. s in any combination one Type III card used only in the lower connector The lower connector supports zoomed video ZV cards on computers running the Microsoft Windows 95 or Windows 98 operating system The Microsoft Windows NT 4 0 operating system does not support ZV 3 3 V and 5 V e Type Il and Type III PC Cards including memory cards ATA cards that emulate IDE hard disk drives e I O cards such as modems LAN cards wireless LAN cards and SCSI cards 68 pins 16 bits 32 bits SDRAM two user accessible SODIMM sockets 64 128 and 256 MB 3 3 V SDRAM SODIMMS 1 64 MB memory module 512 MB 100 MHz CL2 or CL3 Note CL3 indicates a CAS latency of 3 clocks F000 0000 F000 FFFF 16 550 compatible 16 byte buffer connector unidirectional bidirectional or ECP connector Video PS 2 Infrared Audio USB Docking S Video Mini PCI Modem Modem Ethernet LAN Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speakers Internal speaker amplifier Controls Video Video type Data bus VGA connector mini DIN connector port compatible with both IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR microphone jack headphones speakers jack USB compliant connector connector for the C Port Family Advanced Port Replicator or C Dock Family Expansion Station 7 pin mini DIN connector an S Video to composite video Adapter is also include
195. s that are in one or more of the following categories software external devices except as specifically noted accessories or parts added to a Dell system after the system is shipped from Dell accessories or parts added to a Dell system through Dell s system integration department accessories or parts that are not installed in the Dell factory or DellWare products Monitors keyboards and mice that are Dell branded or that are included on Dell s standard price list are covered under this limited warranty all other monitors keyboards and mice including those sold through the DellWare program are not covered Dell will repair or replace products covered under this limited warranty that are returned to Dell s facility To request warranty service you must contact Dell s Customer Technical Support within the warranty period See Contacting Dell to find the appropriate contact information for obtaining customer assistance If warranty service is required Dell will issue a Return Material Authorization Number You must ship the products back to Dell in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U S where applicable Shipments to other locations will be made freight collect NOTE Before you ship the product s to Dell b
196. s type of conflict check the documentation for the default IRQ line setting for each installed device Then consult Table 2 to configure the device for one of the available IRQ lines Z NOTES Installed devices cannot share the same COM port address The default address of your computer s serial port is COM1 For information about IRQ assignments refer to your Windows operating system documentation Table 2 IRQ Line Assignments IRQ Line Reserved Available IRQO Reserved used by the system timer IRQ1 Reserved used by the keyboard controller to signal that the keyboard output buffer is full IRQ2 Reserved used internally by the interrupt controller to enable IRQ8 through IRQ15 IRQ3 IRQS For a PC Card unless the integrated serial port or infrared port is configured for COM2 or COM4 IRQ4 Fora PC Card unless the integrated serial port or infrared port is configured for COM1 the default or COM3 RQ5 For the audiocontroller IRQ5 Forthe audio controller the audio controller EF Reserved used by the diskette drive controller IRQ12 Reserved used by the keyboard controller to indicate that the output buffer of the DualPoint integrated pointing device or the external PS 2 mouse is full IRQ13 Reserved used by the math coprocessor IRQ14 Reserved used by the hard disk drive to indicate that the drive requires the attention of the microprocessor Reserved used by CD ROM drive in the
197. section provides general information on using the system setup program For detailed information on options and settings see Using the System Setup Program in the computer User s Guide at the Dell support Web site at http support dell com Overview Each time you turn on your computer it compares the installed hardware with the system configuration information stored in nonvolatile random access memory NVRAM If the system detects a discrepancy it generates an error message for each incorrect configuration setting e To adjust the configuration settings for APM operating systems such as Microsoft Windows 98 or Windows NT you can use the system setup program ACPI operating systems such as Windows 2000 and Windows XP automatically configure most of the setup options available in the system setup program In such cases the operating system overrides system setup options entered through the system setup program One exception is the External Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for these operating systems see your Microsoft Windows Help NOTE For ACPI operating systems the system setup program is accessible only during the system boot routine You can use the system setup program as follows To set or change user selectable features for example your password or power management features e To verify information about you
198. set tag number without assigning a new one perform the following steps 1 Boot the computer from a bootable diskette or CD ROM 2 Type cd c DellNUtil and press lt Enter gt 3 Type asset d and press lt Enter gt Assigning an Owner Tag An owner tag can have up to 48 characters any combination of letters numbers and spaces is valid To assign an owner tag perform the following steps 1 2 Boot the computer from a bootable diskette or CD ROM Type cd c Type asset DellNUtil and press lt Enter gt o and a space followed by the new owner tag and press lt Enter gt For example type the following command line and press lt Enter gt asset o ABC Company The system di When the system prompts you to verify the owner tag type y and press lt Enter gt splays the new owner tag Deleting an Owner Tag To delete the owner tag without assigning a new one perform the following steps 1 Boot the computer from a bootable diskette or CD ROM 2 Type ca c Dell Util and press lt Enter gt 3 Type asset o dand press lt Enter gt X NOTE For security you cannot set change or delete the owner tag if the primary or administrator passwords are set Table 1 lists the command line options you can use with the Asset Tag utility To use one of these options open an MS DOS prompt type asset and a space followed by the option and then press lt Enter gt Table 1 A
199. ss the bottom of all screens lists keys and their functions within the system setup program Changing the Boot Sequence To change the computer s boot sequence change the device settings in the Boot First device Boot Second device or Boot Third device options Boot Sequence Option Description Default Boot First device Tells the computer where to look first for the software it needs Diskette Drive to start the operating system Boot Second device Tells the computer where to look if it cannot find the software it Internal HDD needs to start the operating system on the drive identified in Boot First device Boot Third device Tells the computer where to look if it cannot find the software it None needs to start the operating system on the drive identified in Boot First Device or Boot Second device For a change in the boot sequence options to take effect you must reboot your computer The term boot refers to the computer s start up procedure When you turn on the computer it bootstraps itself into an operational state by loading into memory a small program which in turn loads the necessary operating system The boot sequence tells the computer where to look to find the software needed to start the operating system Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel port The default for Parallel Mode is ECP To determine the correct mode
200. sset Tag Utility Command Line Options Asset Tag _ en aS ya Deletes the asset Deletes the asset tag number number o tag Specifies a new owner tag o ga Deletes the owner tag Displays the Asset Tag utility help screen Using the Security Cable Slot To prevent unauthorized removal of the computer you can use a security cable to attach the computer to an immovable object Your computer has one security cable slot located on the left side of the computer between the speaker and the hard disk drive see Figure 1 The security cable slot allows you to attach a commercially available antitheft device to the computer Antitheft devices for portable computers usually include a segment of metal stranded cable with an attached locking device and associated key Basic Instructions for Using the Security Cable Slot To prevent unauthorized removal of your computer loop the cable around an immovable object insert the locking device into the security cable slots and lock the device See Figure 1 for an example of how to secure your computer Complete instructions for installing this kind of antitheft device are usually included with the device Figure 1 Securing the Computer Z NOTE Antitheft devices are of differing designs Before purchasing such a device make sure that it will work with the security cable slot in your computer Security and Docking Device If your computer is instal
201. st Properties option The Intel SpeedStep window opens 3 Click the Advanced button The Advanced window opens 4 Click any of the following options e Disable Intel SpeedStep technology control If you disable Intel SpeedStep through the Advanced options you can only change processor speed through the system setup program e Remove flag icon e Disable audio notification when performance changes 5 Click Apply to accept the settings 6 Click OK to close the Intel SpeedStep technology window Back to Contents Page Back to Contents Page Passwords and Security Dell Latitude C600 C500 User s Guide About Passwords Using a Hard Disk Drive Password Using a Primary Password Assigning an Asset Tag Using an Administrator Password Using the Security Cable Slot About Passwords A primary password prevents unauthorized access to the computer at start up An administrator password can be used in place of the primary password A hard disk drive password helps prevent the unauthorized access of data on the hard disk drive even when the device is placed into another computer TX NOTES All three passwords are disabled when you receive your computer You need to assign those passwords if you require password security for your computer Some companies may assign any or all of these passwords before distributing the computer NOTICE The password features provide a high level of security for the data in your computer or har
202. stance No Power Using _ Fill out the Diagnostics Checklist as you perform the following steps Battery 1 Turn off the computer and devices Disconnect the devices from the electrical If an AC adapter outlet is not connected 2 Remove and then reinstall each battery in its bay 3 to your computer the 7 computer runs on Press the power button Does the computer turn on battery power If the computer does not Allow 1 minute for the computer to initialize its components before turn on when a battery checking for signs of power is installed the battery s charge may Yes The battery was not seated properly The problem is resolved be depleted No Use the AC adapter to connect your computer to an electrical outlet If the computer operates normally when using AC power go to step 4 If the computer does not boot when using the AC adapter see No Power Using AC Adapter 4 Use the AC adapter to charge the battery 5 Does the battery status light remain constantly lit not blinking indicating that the battery is charging Yes Go to step 6 No You may have a defective battery Call Dell for technical assistance 6 Press the power button Does computer turn on Yes You needed to charge the battery The problem is resolved No Call Dell for technical assistance Only Partial Power 1 Turn off the computer and devices and disconnect them from the electrical outlet Disconnect any attached devi
203. sure that a separate telephone not dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specification 1 There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and the equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt 2 Where automatic calls are made to different numbers the equipment shall go on line for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt 3 The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the Principles enumerated in the Privacy Act of 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is used and what is disclosed to any other party Back to Contents Page Back to Contents Page Limited
204. t appears The Welcome to support dell com page opens Enter your system information to access help tools and information You can contact Dell electronically by using the following addresses e World Wide Web http www dell com http www dell com ap for Asian Pacific countries only http www euro dell com for Europe only http www dell com la for Latin American countries e Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password e Electronic Support Service mobile_support us dell com support us dell com apsupport dell com for Asian Pacific countries only support euro dell com for Europe only e Electronic Quote Service sales dell com apmarketing dell com for Asian Pacific countries only e Electronic Information Service info dell com AutoTech Service Dell s automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems When you call AutoTech you use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day seven days a week You can also access this service through the technical support service For the telephone number to call see the contact numbers for your region TechFax Service Dell takes full advantage of fax technology to serve you better Twenty f
205. tance in which Dell issues a Return Material Authorization Number Dell must receive the product s for repair prior to the expiration of the warranty period in order for the repair s to be covered by the limited warranty Z NOTE If you chose one of the available warranty and service options in place of the standard three year limited warranty described in the preceding text the option you chose will be listed on your invoice One Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of one year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear
206. te text editor see the documentation that came with your operating system e Attach your business card or other name tag to the computer e Contact your credit card company and ask if it offers coded identification tags that allow your property to be returned to you without the risk of revealing your name address or telephone number Use a permanent marking or stenciling device to write your driver s license number or some other unique identifying mark on the computer If a lost or stolen computer is recovered such marking identifies the computer as your property Service Tag Number The service tag number is an alphanumeric code on a bar code label located on the bottom of the computer The number is unique to your computer and allows Dell technical assistance personnel to identify the computer and its configuration quickly if you call for assistance If Your Computer Is Lost or Stolen If your computer is lost or stolen Dell suggests that you perform the following steps 1 Call a law enforcement agency to report the lost or stolen computer Include the service tag number in your description of the computer Ask that a case number be assigned and write it down Also write down the name address and telephone number of the law enforcement agency If possible obtain the name of the investigating officer If you Know where the computer was lost or stolen call a law enforcement agency in that area If you do not know call a law
207. ter is when you are installing memory modules NOTICE Wait 5 seconds after turning off the computer before disconnecting a peripheral device or removing a memory module to help prevent possible damage to the system board 1 Turn off your computer and any attached peripherals 2 Disconnect your computer and peripherals from AC power to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Remove the main battery from the battery compartment and if necessary the secondary battery from the options bay 4 Ground yourself by touching the unpainted metal surface of the I O panel on the back of the computer While you work periodically touch the I O panel to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s I O panel As you continue to work inside the computer periodically touch an I O connector to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD e When unpacking a static sensitive component from its s
208. teries the Dell ExpressCharge technology charges a single battery in approximately 1 hour when the computer is off or in suspend mode e Optional 4 cell 26 5 WH lightweight lithium ion battery Ay CAUTION Do not puncture disassemble or incinerate the computer s battery The battery may present a fire or chemical burn hazard if mistreated Do not expose the battery to temperatures above 60 Celsius C 140 Fahrenheit F Keep the battery away from children Handle damaged or leaking batteries with extreme care electrolyte may leak from the cells and cause personal injury Ay CAUTION If your battery is damaged or if it no longer holds a charge dispose of it promptly and properly Do not dispose of it along with household waste Call your local waste disposal agency or environmental agency for advice on disposing of the battery A CAUTION Using the wrong battery type may present a risk of fire or explosion Replace the battery only with the same or equivalent type purchased from Dell You can use your computer s battery in any Latitude C Family computer except for the Latitude CS or CSxcomputers Do not attempt to use the battery in CS or CSx computers and do not use a battery from those computers in your computer High performance parallel and serial ports and a multipurpose Personal System 2 PS 2 connector for attaching external devices a monitor connector for attaching an external monitor to your computer and a Universal S
209. tests that do not require user interaction and that do not take a long time to run Dell recommends that you choose Quick Tests first to increase the odds of tracing the source of the problem quickly and by the Dell Diagnostics and additional help on the Dell Diagnostics For a thorough check of your computer select Extended Tests from the Test All Devices option To check a particular area of your computer select Extended Tests fromthe Test One Device option or select the Advanced Testing option to customize your test s Advanced Testing When you select Advanced Testing from the Diagnostics Menu the following screen appears listing the diagnostic test device groups and devices of the selected device group and it allows you to select categories from a menu see Figure 1 Press the arrow keys or lt Page Up gt and lt Page Down gt keys to navigate the screen Figure 1 Advanced Testing Main Screen Devices for Highlighted Group Top System Board Devices DMA Controller Processor Cache Realtime Clock IR System Timer System Memory Interrupt Controller Latitude Battery System Speaker Latitude Fan Floating Point Unit Latitude Temperature System Management BIOS YESA VGA Interface Universal Serial Bus Interface PC AT Compatible Keyboards Pointing Devices Serial Ports Parallel Ports Diskette More ASC a PBC Device groups Run tests Devices Sedect Config Help Display the Run tests menu Press ES
210. the appropriate driver appears click Next Click Finish and restart your computer Installing the Modem Driver for Windows NT 1 2 Save your work in all open programs Insert your ResourceCD into the CD or DVD drive In most cases the CD should start running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then click the autorcd application file If a welcome screen appears click Next The first time that you run the CD it might prompt you to install some setup files Click OK and follow the instructions on the screen to continue From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available On the welcome screen click Next Under Search Criteria select the appropriate categories from the System Model Operating System Device Type and Topic pull down menus A link or links appear s for the specific drivers or utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility you want to install At the driver information screen click Extract NOTE If instructed to navigate to the driver files click the CD directory on the driver information screen to display the files associated with that driver Click the Start button and then click Run In the Run window in the Open box type C Dell Drivers R2558
211. the computer on an airplane check the in flight magazine or ask the flight crew to verify that such use is permitted Some airlines forbid the use of electronic devices during the flight All airlines forbid the use of electronic devices during takeoff and landing Dell has several carrying cases that protect the computer and accessories during travel If you pack the computer in a suitcase do not pack so tightly that the computer display breaks or so loosely that the computer slides around Avoid packing the computer with items such as shaving cream colognes perfumes or food Protect the computer the battery and the hard disk drive from hazards such as extreme temperatures overexposure to sunlight and exposure to dirt dust or liquids Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment If you are carrying a second hard disk drive separately protect the drive from exposure to static electricity by placing the drive in an antistatic bag or wrapping it in a nonconductive fabric Travel Tips Consider changing the settings of your power management options to maximize battery life if you will be using battery power for extended periods If you are traveling internationally carry proof of ownership to speed your passage through customs If the computer is provided by your employer carry documentation of your right to use the computer Investigate the customs regulations
212. the computer when you connect the diskette drive to the parallel connector If you are running the Microsoft Windows NT operating system on your computer you do need to reboot the computer after you connect the diskette drive Figure 4 Using the Diskette Drive As an External Device NOTICE When the diskette drive is not being used externally remove the parallel diskette drive cable from the parallel connector NOTICE Use the parallel diskette drive cable only with the diskette drive Do not try to connect any other device to the computer with this cable The drive access light does not blink when data is being accessed from the diskette drive connected to the parallel connector NOTICE Protect the diskette drive when it is not in the modular bay Do not squeeze the drive or place objects on top of it doing so could damage the drive motor Docking Devices You can attach your computer to Dell s C Port Family APR and C Dock Family Expansion Station docking devices through the docking connector For information on docking your computer see the documentation that came with your docking device USB Devices You can attach a USB hub device to the USB connector The USB hub device can support multiple USB devices typically low speed peripherals such as mice keyboards printers and computer speakers The C Port APR Family and the C Dock Expansion Station Family docking solutions have two USB connectors Z NOTE If you are
213. thout using cable connections When you receive your computer the IR port is disabled You can enable the IR port by selecting the appropriate setting for the Infrared Data Port option in the system setup program After you enable the IR port to transfer files 1 Point the computer s IR port directly at the compatible device s IR port IR devices transmit data ina 30 degree cone of IR light 2 Start the data communications software on both devices and then begin to transfer files Read the documentation that came with your compatible device to make sure that you operate it correctly lt NOTES Make sure that no books papers or other objects come between the two IR devices and that the two devices are within the 30 degree cone If the IR device does not work the computer and device may be misaligned Move the device and computer to bring them into the 30 degree cone The Microsoft Windows NT 4 0 operating system does not support the use of IR devices The IR port is compatible with Infrared Data Association IrDA 1 1 Fast IR and 1 0 Slow IR standards An IR data stream is transmitted through a lens in the computer up to a distance of 1 meter m 3 3 feet ft This light is received by a compatible computer printer mouse or remote control The default address of the IR port is COM3 To avoid resource conflicts with other devices remap the address of the IR port When the computer is docked with the C Port APR F
214. to and including 16 A per phase e EN 61000 3 3 Electromagnetic compatibility EMC Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16 A e EN 60950 Safety of Information Technology Equipment Z NOTE EN 55022 emissions requirements provide for two classifications e Class A is for typical commercial areas e Class B is for typical domestic areas RF INTERFERENCE WARNING This is a Class A product In a domestic environment this product may cause radio frequency RF interference in which case the user may be required to take adequate measures This Dell device is classified for use in a typical Class B domestic environment A Declaration of Conformity in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV Limerick Ireland x C Battery Disposal Your computer uses an lithium ion battery and a nickel metal hydride NiMH coin cell battery For instructions about replacing the lithium ion battery in your computer refer to the section about replacing the battery in your Dell computer documentation The coin cell battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it the procedure must be performed by an authorized service technician Do not dispos
215. to use see the documentation that came with the device NOTE The ECP setting also works for most software written for the AT and PS 2 modes Devices that use ECP mode may come with special drivers that need to be installed in order to use these modes Setting Parallel Mode to Disabled disables the parallel port and its assigned LPT address freeing its interrupt for another device to use For achange in the Parallel Mode option to take effect you must reboot your computer Changing COM Ports Serial Port allows you to map the address of the serial port to COM1 the default COM2 COM3 COM4 or to disable the serial port and its assigned COM address freeing that interrupt for another device to use Enabling the IR Port To enable the infrared IR port on the computer or docking device 1 Set the Infrared Data Port option to COM1 COM2 COM3 recommended or COM4 The default for Infrared Data Port is Disabled 2 Set the Infrared Mode option to either Fast IR or Slow IR For achange in the Infrared Data Port option to take effect you must reboot your computer Back to Contents Page Back to Contents Page Reinstalling Software Dell Latitude C600 C500 User s Guide Installing Drivers and Utilities Installing the Asset Tag Utility Installing the Internal Modem and Network Adapter Drivers Optional X NOTES Dell recommends that you print these procedures before you begin You may need administrator pr
216. tor or both simultaneously press lt Fn gt lt F8 gt on the keyboard Press lt Scroll Lock gt lt F8 gt on an external keyboard if the External Hot Key option is enabled in the system setup program If the external monitor is turned off when you boot your computer the computer still sends the video image to the external monitor but you will not see an image on either the computer s display or the external monitor To see an image turn on the external monitor or switch the video image to the computer s display by pressing lt Fn gt lt F8 gt on the keyboard or lt Scroll Lock gt lt F8 gt on an external keyboard if the External Hot K ey option is enabled in the system setup program NOTE If you are using your external monitor at a resolution greater than the display supports the simultaneous display feature is disabled To use the display switch to a resolution that the computer supports or disconnect the external monitor and restart your computer Using an External Monitor in Dual Display Mode With the Windows 98 operating system you can use an external monitor as an extension of your display 1 Connect the external monitor TV or projector 2 Click the Start button point to Settings and then click Control Panel 3 Double click the Display icon 4 Inthe Display Properties window click the Settings tab 5 Change the Colors option to 256 Color or High Color 16 bit 6 Change the Screen Area to the appropriate size for your
217. torcd application file If a welcome screen appears click Next The first time that you run the CD it might prompt you to install some setup files Click OK and follow the instructions on the screen to continue Under Search Criteria select the appropriate categories from the System Model Operating System and Device Type pull down menus and select Utilities from the Topic pull down menu A link or links appear s for the specific utilities used by your computer Click Asset Tag Click Extract Unzip the Asset Tag utility on the ResourceCD to the c dell util directory on your hard disk drive To use the utility see Assigning an Asset Tag Manually Reinstalling the Internal Modem and Network Adapter Drivers Optional If you ordered the internal modem you need to reinstall the modem driver If you ordered the combination modem network adapter you need to reinstall both the modem and network adapter drivers To install a modem or network adapter driver use the appropriate procedure in this section depending on your operating system Installing the Modem or Network Adapter Driver for Windows XP 1 2 10 11 Save your work in all open programs and insert your ResourceCD Click the Start button and click Control Panel Under Pick a category click Performance and Maintenance Under or pick a Control Panel icon click System On the System Properties screen click the Hardware tab Click
218. uring setup the computer administrator creates all the accounts that will be used on the computer For information on types of accounts and adding new accounts see How to Add Users When the computer starts the main user screen appears with all of the user names From this screen you select an account and log in to that session How to Use Fast User Switching To access Fast User Switching perform the following steps 1 Click the Start button and click Log Off 2 When the Log Off Windows screen appears click either Switch User or Log Off When you select Switch User the main user screen appears You can then select your account name and log in Your personal desktop appears What Happens When a Fast User Switch Occurs When a fast user switch occurs the original user is not logged off the computer as previously happened on other Microsoft operating systems On Windows XP the user s logon remains active but is replaced by the new user Users can switch between login IDs as often as they want However user applications active during a user switch remain active and running in the background while the new user is working this can result in a slower computer until the process finishes For example if one user is downloading a large file from the Internet and another user logs on to the computer the file download continues in the background until it is complete While most applications continue to run in the background during a
219. uter 2 Swap the printer s cable with a known working cable 3 Turn on the printer and computer 4 Try to print Does the print operation complete successfully Yes You probably need a new printer cable Call Dell for technical assistance No Go to step 5 Run the printer s self test Does the self test complete successfully Yes Go to step 6 No The printer is probably defective If you bought the printer from Dell call Dell for technical assistance If you purchased the printer elsewhere take it to one of the manufacturer s authorized service centers for repair Try to print again Does the print operation complete successfully Yes The problem is resolved No Call Dell for technical assistance Software Solutions Z Software usually includes installation instructions in its accompanying documentation and a software setup program usually called setup exe or install exe ona diskette or CD Error messages can be produced by an application program the operating system or the computer Understanding Error Messages discusses the error messages generated by the computer If you receive an error message not listed check the operating system or application program documentation Basic Checks Ensure that you properly installed and configured the application program Reinstall the program if necessary Verify that the program s drivers do not conflict with certain application
220. visible on the taskbar and if your computer is running under ACPI perform the following steps 1 Click the Start button and point to settings 2 Click Control Panel 3 Click Power Management 4 Select the Intel SpeedStep tab and select the options desired 5 After you make any changes click OK to accept the settings and close the Intel SpeedStep window Using the Adjust Properties Option 1 To access the Intel SoeedStep option window either right click the flag icon and click the Adjust Properties option or double click the flag icon The Intel SpeedStep technology options window opens 2 You can adjust the following performance options e Automatically change performance when the power source changes the default changes the performance level of your computer automatically when it is running on battery or connected to an electrical outlet e Ask me before automatically changing performance when selected the computer prompts you for confirmation before the computer changes performance level e Running on batteries and Plugged in pull down menus change performance level options 3 Click Apply to accept the settings 4 Click OK to close the Intel SpeedStep technology options window Setting the Advanced Options The Advanced options lets you disable various options To set Advanced options perform the following steps 1 Click the flag icon in the Windows system tray on the taskbar 2 Click the Adju
221. w If you have installed a new hard disk drive follow the directions that came with the drive to partition and logically format the drive and to create a suspend to disk S2D partition NOTICE Hard disk drives are extremely fragile and must be handled carefully to avoid damage Follow these guidelines The primary hard disk drive is installed in a metal carrier to protect the drive and make installation easier When you remove and install hard disk drives handle the drive carrier not the drive itself e Never press down on the top of the drive e Do not drop the drive Even a slight jar or bump can damage the drive heads and Spinning plates thus rendering the drive inoperable CAUTION The primary hard disk drive may be hot to the touch under extreme environmental conditions If the drive is hot allow it to cool before you replace it Preparing a New Primary Drive Every primary hard disk drive must be physically formatted partitioned and logically formatted before it can be used to store data Every primary hard disk drive from Dell is physically formatted before it is sent to you Use the program s provided by your operating system to partition and logically format the hard disk drive Removing or Installing Memory Modules NOTICE Your computer only supports 100 megahertz MHz synchronous dynamic random access memory SDRAM modules It does not support extended data out EDO memory modules NOTICE Do not install memo
222. window select Restart the Computer 3 Click Yes Nh Your computer shuts down and restarts A When you see the Dell logo press lt F2 gt to enter the system setup program The system setup program screen appears 5 Press the right or left arrow key to select the Main menu 6 Press the down arrow key to scroll down to Televison Type Either NTSC or PAL is highlighted 7 To change your selection press lt F6 gt X NOTE The function key tasks may be different for your particular system setup program Be sure to check the function key menu at the bottom of your system setup screen 8 To save your selection press lt F10 gt 9 The Setup Confirmation window appears 10 Select Yes and press lt Enter gt The computer shuts down and restarts Z NOTE For more information on connecting a TV to your computer see Connecting Devices Sound and Basic Checks Speaker Problems e If using external speakers o Verify the speaker cable connections o Test the electrical outlet Verify that the speakers are connected to a working electrical outlet Ensure that the speakers are turned on o Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference from those devices e Adjust the volume e Reinstall the audio driver for your operating system If the problem still exists after you complete the basic checks fill out the Diagnostics Checklist as you
223. wing categories software external devices except as specifically noted accessories or parts added to a Dell system after the system is shipped from Dell accessories or parts added to a Dell system through Dell s system integration department accessories or parts that are not installed in the Dell factory or DellWare products Monitors keyboards and mice that are Dell branded or that are included on Dell s standard price list are covered under this limited warranty all other monitors keyboards and mice including those sold through the DellWare program are not covered Batteries for portable computers are covered only during the initial one year period of this limited warranty Coverage During Year One During the one year period beginning on the invoice date Dell will repair or replace products covered under this limited warranty that are returned to Dell s facility To request warranty service you must contact Dell s Customer Technical Support within the warranty period See Contacting Dell to find the appropriate contact information for obtaining customer assistance If warranty service is required Dell will issue a Return Material Authorization Number You must ship the products back to Dell in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Dell will ship the repaired or replacement products to you freight prepaid if you use an address in
224. y NOTICE When drives are not inside the computer they are fragile and must be handled carefully to avoid damage Do not press down on the drives or place heavy objects on top of them Place the drives in a travel case to keep them free of dust and liquids Store the drives in a safe place NOTE If the computer is docked turn off the computer and undock it before installing or removing a drive Figure 2 Diskette Drive Installed in Computer Caring for Diskettes When handling and using diskettes follow these precautions e Never use damaged diskettes in the computer e Do not store diskettes near magnetic sources Removable Mass Storage Drives You can install removable mass storage drive modules such as a CD ROM drive or SuperDisk drive in the modular bay NOTICE Follow these precautions when using your drive e Protect the drives when they are not in the modular bay Do not squeeze the drive or place objects on top of it doing so could damage the drive motor Keep the drive as clean as possible e Do not use the drive while the computer is in motion Doing so could interrupt the flow of data between the disc and the hard disk drive or diskette drive For instructions on installing a removable mass storage drive module in the modular bay see Modular Bay Z NOTE If the computer is docked turn off the computer and undock it before installing or removing a drive CD ROM CD RW and DVD ROM Drives NOTIC
225. y If you are sure that your modem is working properly and you still experience problems connecting to your ISP contact the ISP technical support department for assistance telephone directory or call your telephone service provider for information on temporarily disabling call waiting If you have voice mail service you may hear an irregular dial tone when you have messages Contact your telephone service provider for information on restoring a normal dial tone If you have any other telephone devices plugged into this line such as answering machines dedicated fax machines or line splitters bypass them and plug the modem cable directly into the telephone connector on the wall Reseat the cable connections Try a different cable if you are using a cable that is 10 feet or more in length try a shorter one Disconnect the cable from the modem and plug it directly into a telephone Listen for a dial tone Line noise can cause low connection speeds If you have persistent problems try connecting the modem to a different telephone connector You may also wish to contact your telephone company to report the problem If you still have problems with a Dell provided modem call Dell for technical assistance If you have problems with a non Dell provided modem call the modem manufacturer No Image Appears Basic Checks on Display If the display is blank the computer may be in suspend or standby mode To Extended resum
226. y keyboard and diskette drive are working you can use the Dell Diagnostics Running the Dell Diagnostics may help you to resolve the problem yourself quickly without having to contact Dell for assistance If you are experienced with computers and know what component s you need to test simply select the appropriate diagnostic test group s or subtest s If you are unsure about how to begin diagnosing a problem see Starting the Dell Diagnostics and Advanced Testing Features of the Dell Diagnostics The Dell Diagnostics helps you check your computer s hardware without any additional equipment and without destroying any data By using the diagnostics you can have confidence in your computer s operation And if you find a problem you cannot solve by yourself the diagnostic tests can provide you with important information you will need when talking to Dell s service and support personnel If you are experiencing a problem with your computer Dell recommends that you perform the checks in Finding Solutions and run the Dell Diagnostics before you call Dell for technical assistance NOTICE Use the Dell Diagnostics to test only your Dell computer Using this program with other computers may Cause incorrect computer responses or result in error messages The diagnostic test groups or subtests also have these helpful features e Options that let you perform quick checks or extensive tests on one or all devices e An option that allows you to
227. y performance charge the battery only at normal room temperature If two batteries are installed in the computer the AC adapter first charges the battery in the battery bay then the battery in the modular bay When installed in a computer connected to an electrical outlet the battery immediately starts charging The green power light remains steady while the AC adapter charges the battery The power light starts blinking when the Dell ExpressCharge cycle is complete While the power light is blinking the AC adapter provides a trickle charge to bring the battery to full capacity The power light continues to blink until you remove the battery or disconnect the computer from its electrical outlet NOTICE If the battery is hot from being used in your computerorbeingina hot environment follow these precautions A hot battery will not charge when you connect the AC adapter to the computer This safety feature is important because charging a hot battery shortens the battery s life span and may damage the battery and the computer e The battery is too hot to start charging if the battery light flashes alternately green and amber If this occurs while the computer is connected to an electrical outlet disconnect the computer from the outlet and allow the computer and the battery to return to room temperature Then reconnect the computerto its electrical outlet and continue charging the battery If the computer is not allowed to return to
228. yboard Ko Allow one minute for the computer to initialize its components Then use the computer s integrated keyboard to type some characters Do the characters appear on the display Yes The external keyboard may be defective Run the PC AT Compatible Keyboards device group in the Dell Diagnostics If you cannot isolate the problem after running the diagnostics call Dell for technical assistance No Go to step 10 10 Call Dell for technical assistance Devices Attached Basic Checks for All Devices to Serial or Parallel Ports e Make sure that the device s cable is firmly connected to its connector on the Don t Work computer If you are having a problem with a printer see Printer Attached to Parallel Port Doesn t Work If a system error message indicates a port problem or if equipment connected to a port seems to perform incorrectly or not at all the source of the problem may be any of the following e A faulty connection between the I O port and the device e Incorrect settings for system setup options e Incorrect settings in the operating system s configuration files e A faulty cable between the I O port and the device e A faulty device e Faulty I O port logic on the system board e Conflicting COM port settings e Lack of drivers e Test the electrical outlet Verify that the device is connected to a working electrical outlet Verify that the device is on
229. yjnych Nale y unika k adzenia lu nych papier w pod komputer oraz umieszczania komputera w ciasnym miejscu bez mo liwo ci cyrkulacji powietrza wok niego NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Computer Corporation One Dell Way Round Rock TX 78682 Importer Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Ship to Dell Computer de M xico S A de C V al Cuidado de Kuehne 8 Nagel de M xico S de R I Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D F Supply input voltage 100 240 VAC Frequency 50 60 Hz Current consumption 1 5A Output voltage 20 VDC Output current 3 5A Informaci n para NOM unicamente para M xico La informacion siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento en cumplimiento con los requisitos de la Norma Oficial Mexicana NOM Exportador Dell Computer Corporation One Dell Way Round Rock TX 78682 Importador Dell Computer de Mexico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Embarcar a Dell Computer de Mexico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D F
230. z dzenia z wymaganiami bezpiecze stwa u ytkowania zawartymi w PN 93 T 42107 i PN EN 55022 1996 Je eli na tabliczce znamionowej umieszczono informacj e urz dzenie jest klasy A to oznacza to e urz dzenie w rodowisku mieszkalnym mo e powodowa zakl cenia radioelektryczne W takich przypadkach mo na da od jego u ytkownika zastosowania odpowiednich rodk w zaradczych Pozostafe instrukcje bezpieczenstwa e Nie nale y u ywa wtyczek adapterowych lub usuwa ko ka obwodu ochronnego z wtyczki Je eli konieczne jest u ycie przedtuzacza to nale y u y przed u acza 3 y owego z prawid owo po czonym przewodem ochronnym e System komputerowy nale y zabezpieczy przed nag ymi chwilowymi wzrostami lub spadkami napi cia u ywaj c eliminatora przepi urz dzenia dopasowuj cego lub bezzak ceniowego r d a zasilania e Nalezy upewni si aby nic nie le a o na kablach systemu komputerowego oraz aby kable nie by y umieszczone w miejscu gdzie mo na by oby na nie naqdeptywa lub potyka si o nie e Nie nale y rozlewa napoj w ani innych p yn w na system komputerowy e Nie nale y wpycha adnych przedmiot w do otwor w systemu komputerowego gdy mo e to spowodowa po ar lub pora enie pr dem poprzez zwarcie element w wewn trznych e System komputerowy powinien znajdowa si z dala od grzejnik w i r de ciep a Ponadto nie nale y blokowa otwor w wentylac

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