Dell UPS 5600R Product Support Quick Notes
Contents
1. 0 min shut down system Remove _ C Run Command File before Shutdown Your installation is complete To test the system remove the input power from the Dell UPS and wait until the pre configured time options elapse Confirm systems shutdown visually and through event logs Note this will cause a shutdown of servers and so should only be carried out when the servers are not in live service Document Dell UPS Software PSQN_SW A0O2 www DellUPS com March 2010 Page 6 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Scenario 2 Server 1 is powered by a single UPS Server 2 3 and 4 are also powered by the same UPS Server 2 3 and 4 monitor the UPS for notification of events and shutdown Network Management card is installed To T ELLLIILLILTLI J3 5 SSee8eeeeeee gsesessnseses 14 5 suseesnsnnns EFE RE E HHH r ea aE rare oo Seeeeee seeeeeeeeee SEE BEBEBEEEES J3 a SEB BEEBE EERE ___ SESSeee eee 4 l E re Allservers communicate with Dell UPS through customer LAN 1 an SESERE80888 Se ES ee ee D DEDRERCRERCER B B SESEBERR888 eat x 10101 I oe og og of AP anl S88 8 SEBSEEEEEEB _ oe hl hr on om2. Factory Reset button 3 Edit the shutdown parameters that you want to take effect in the event of a power failure Menu Shutdown Parameters Click on Show advanced Parameters to show all shutdown settings 4 Refer to the NMC manual for full information on the control parameters but follows a summary of key points a Inverter refers to the overall UPS controls b Load Segments 1 amp 2 refer to the different banks of sockets on the rear of the UPS which can be controlled independently of each other for example to shut down non essential systems early and save battery for essential systems or to start some servers before others when power returns i Shutdown if remaining time under send shutdown command when battery has x seconds remaining ii Shutdown if capacity under as above but expressed as a percent of battery power iii After x min initiate the shutdown process after x seconds on battery iv Shutdown duration time required for servers to safely shutdown before UPS turns the output sockets off v Restart if capacity exceeds forces the UPS to wait until batteries achieve x charge level before applying power to the output sockets and allowing servers to restart NOTE Configurations made in this menu are OR commands meaning that whichever event happens first will cause an action If timings are in conflict e g shutdown 20mins after power failure but shutdown immediately when battery low and batte
3. OO SBE SSeS E SEBEBRBERBEEES in o mn chy op oy op S880 SSH 8 SHESSEEE8E8 REPOUT Power Cords 1oazsovac ta 250VAC Z lt D O D 5 O Dell UP S with optonalH 910P Network ManagementCard NMC installed Connected to customer LAN Network Switch Connectivity diagram for Dell UPS with optional Network Management Card and four Dell Servers Power cables are for illustrative purposes only For best practice refer to Dell UPS Cabling Guide Connectivity Connect the Dell UPS Network Management Card NMC to the customer network through a standard Ethernet cable The NMC ships with SNMP disabled by default so this must be enabled through the access control menu before proceeding All other servers should be connected to the same LAN The LAN must support SNMP v1 early Dell part number for NMC Card H910P varies by region Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 7 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE card revisions or v2 later card revisions so enable the SNMP services on the server s and set the community string public is default on network card Quick Start Summary All servers communicate directly with the Dell UPS Network Management Card Enter the NMC settings through a web browser http IP ADDRESS The default username and password is admin admin SNMP functionality
4. or DB 9 RS232 cable customer purchase option DB 9 pin out configuration pin use 2 Tx out from UPS 3 Rx in to UPS 5 ground 1 4 6 7 8 9 unused The server to which you make this connection is called the primary server All other servers are secondary servers and are assumed to be on the same customer LAN Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 2 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Quick Start Summary Shutdown parameters managed from a primary server all others as secondary Install the Dell UPS Management software on all the servers On the primary server the UPS will be discovered by Auto Search To configure shutdown settings first click on the primary server name in the network tree diagram and then configure required shutdown parameters Add secondary servers in the Shutdown Conditions options box by entering their IP address On the secondary servers click on the server you want to configure in the network tree diagram and then in the shutdown parameters configuration choose Remote Shutdown by Agent Enter the IP address of the primary server to create a 2 way link between the software agents The software agent on the primary server will broadcast shutdown commands to the secondary servers in the event of a power failure Detailed Installation Guide Software Installation for primary server Install the Dell UPS Management
5. UPS2 U USB Cable default included Customer LAN AcnPurz30v Network Switch Connectivity diagram for redundant Dell UPS configuration and four Dell Servers Power cables are for illustrative purposes only For best practice refer to Dell UPS Cabling Guide Connectivity Connect the Dell UPS 1 to server 1 using the supplied USB cable Connect the Dell UPS 2 to server 2 using the supplied USB cable All servers are connected to the customer LAN Servers 1 and 2 are powered by both UPS 1 amp 2 and so are considered to be running in redundant configuration Server 3 is powered by UPS 1 only Server 4 is powered by UPS 2 only Servers 3 amp 4 are operating in non redundant power configuration Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 13 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Quick Start Summary Servers 1 amp 2 Managing shutdown conditions with a redundant UPS supply Install the Dell UPS Management software on servers 1 and 2 Configure shutdown parameters on the servers in keeping with installation notes for scenario 1 for primary servers Ensure that both UPS 1 and UPS 2 are visible on each of server 1 amp 2 through the LAN or WAN tree items Now in the shutdown parameters for each software installation click on the Redundant UPS Input Setting box and select both UPS 1 and UPS 2 from the menu The shutdown settings you apply will now account for
6. software on the primary server Get the latest version of the software from support dell com gt Drivers amp Downloads D Choose model D Choose R710 server or similar System Firmware Dell CD ISO Image Once installation of the software is complete add the UPS to the management console 1 Actas administrator default password is to leave the cell empty just press OK Note that if at any time using this software your options are grayed out use Act as administrator to restore your credentials 2 Choose System Auto Search UPS later versions of the software will automatically search for connected UPSs System Logs UPS Tools Monitor SNMP Preferences Language Help UPS MANAGEMENT SOFTWARE The software looks for UPSs attached to the primary server Dell UPS Management Software SLOUKWE5007392A System Logs UPS Tools Monitor SNMP Preferences Language Help UPS MANAGEMENT SOFTWARE Location IP Address Alias Model Status v Load Link 1 LAN SLOUKWE 172 26 34 182 Dell UPS Tow Normal 0 NIA ihe SNMP And then when it finds the UPS it is shown in the LAN tree diagram under LAN gt PC Name gt Port Name USB COM1 gt UPS Name 3 Click on the green Dell UPS Icon to see the power metrics Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 3 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Dell UPS Management Software SLOUKWE5007392A S
7. 2 3 and 4 monitor Server 1 s agent for notification of events and shutdown Network Management card is not installed g7 z z A a OTTO Doj Eemeneneenene 4 2 5 TLLLLLLLLTI ieg k SSeS 88888888 Waseecesrccese as me HH eal A eS Sloe H d D BEBENEBENEEE s aE CIIILLIIIIT E TE O cH Secondary Servers Servers2 3 4 SER ESE eres reeerae aof 16 Connected to UPS through UPS Ahhh oco H Software Network Agent 3 P 5 Seeseeeeeeee cs 5 Seeeeeeeeee8 g T i 2 i bo BEEBE EBBERBEEEBES 4 E snnunnnnnnnn z ae l E Pro AF 3 I LLL LLL LLL Gs SSeeeeeeeeee HH HHH j 2 LLLLLLLLLLLI as 5 SSSeee88e888 Bann oon na Primary Server Server1 AE seeeeee eat ie Connected to UPS by USB or RS 232 folie LPH ii e e rae Eee tH Z TIT lt PN pa GT lt lt O V gt O Mpesenseensennnanmsi PowerCords iD 4 RS232 Cable notincluded with DS ll UPS by default D USB Cable default included Network Switch Connectivity diagram for Dell UPS with USB or RS232 connection to four Dell servers Power cables are for illustrative purposes only For best practice refer to Dell UPS Cabling Guide Connectivity Connect the Dell UPS to a server via either the USB cable supplied
8. PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE PSQN Dell UPS Management Software Contents Scenario 1 Single UPS multiple servers USB or RS232 local connection Scenario 2 Single UPS multiple servers Network Management Card connection Scenario 3 Multiple redundant UPS multiple servers with redundant power supplies Messaging and Email Alerts Assumptions Network All servers should be connected to the same LAN Firewalls Provision should be taken to ensure that firewalls are not blocking communication of the Dell software agents between networked servers The ports required by the software and network card if appropriate are as follows UDP 2198 2199 2200 161 NMC 162 NMC 3369 NMC TCP 2099 Software versions The user should be using the very latest software version before continuing with this guide For more information go to http support us dell com support downloads or equivalent country page search by Dell UPS Management Software Operating Systems This guide is written primarily for Windows operating systems For installation on other operating systems please refer to full Dell UPS Software Users Guide Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 1 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Scenario 1 Server 1 is powered by a single UPSand is connected by USB Server 2 3 and 4 are also powered by the UPS Server
9. click on the server you are configuring in the network tree diagram SLOUKWE in this example then Menu UPS D Shutdown parameters Choose SNMP from the drop down box and confirm this is the correct IP address in the next box The settings on the NMC prevail over the default values in the software so the only changes required are a Select the correct input from the drop down box SNMP and ensure IP address is correct b Check the system box to enable system shutdown c Enter Time needed for system shutdown Shutdown Settings Shutdown Options SNMP 192 168 1 36 C Allow battery to discharge for C Shut down when remaining battery time is below C Begin Shutdown Immediately if Battery Low System Suspend Redundant UPS Input Setting Time needed for system shutdown 2 min Powered by Load Segmenti C Remote Shutdown by Agent min shut down system C Run Command File before Shutdown Shutdown File Max Execution Time Shutdown Conditions Shutdown Conditions Agents to be shut down Add Shutdown Alarm Parameters Shutdown Alarm Interval 1 min Start Warning before Scheduled Shutdown 10 min 5 Repeat the above steps for each server Document Dell UPS Software PSQN_SW A0O2 www DellUPS com March 2010 Page 11 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Mass configurations Latest versions of the Dell UPS Management software supports silent ins
10. ll Users Domain User 192 168 1 35 Send Message V UPS Output Overload Communication Lost AC Fail On Bypass Battery Test Failed Site Wiring Problem w 2 D a Charger Failure PSPSPS Bypass Not Available Fan Failure K gt w D Communication Established OK Cancel March 2010 Page 14
11. menu list b Choose your shutdown settings Available options i Allow battery to discharge for the software begins shutdown of servers after x mins on battery ii Shut down when remaining battery time is below the software begins the shutdown of servers x mins before the UPS battery runs out Note you should allow ample time for servers to shut down safely Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 4 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE iii Begin shutdown immediately if battery low keep this option checked Should the UPS return to service after a power failure and have low battery a subsequent power failure would leave the UPS with little battery power and require immediate shutdown of servers To configure the UPS to restart when a minimum charge has been gained refer to Load Segment Control iv System Shutdown Suspend Choose Shutdown unless you have a Windows system which you would like to suspend hibernate instead of shut down v Time needed for system shutdown this is the approximate time required for the server to complete the shutdown process The software uses this time to calculate a safe duration from requesting a system shutdown to when the server will be safely shut down before powering off the UPS output power sockets vi Remote shutdown by agent when running this software on secondary servers check this box and choose Add Enter the IP addre
12. min Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 8 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Network Management Card Microsoft Internet Explorer SEE File Edit View Favorites Tools Help 7 Q sak 7 x a EA x Search Pe Favorites Ge y4 7 A Ol LJ rel 3g Address https 10 221 28 182 v gt Go Links UPS MANAGEMENT CARD UPS Properties UPS gt E CEES Dell UPS Rack Tower gt UPS Control 2700W 2300W LV gt Weekly Schedule Tom s Lab gt Shutdown Parameters Logs and Notification gt Measurements gt EventLog UPS Status v gt System Log Power source AC Power Output load level 222222222 gt Email Notification Settings Inverter On Output Load Segment1 On Systern LoadSegment2 On Notified Applications Network Battery b gt gt gt Access Control gt Time Battery charge level A 100 Resting gt Firmware Upload Remaining backup time 6h 25 min 48 s Battery status OK Last update 1924 05 27 15 58 26 10 items remaining Downloading picture https 10 221 28 162 html Images bulwhite gif 8 Internet 2 Enable SNMP through the Menu Access Control SNMP You will be prompted to restart the NMC for changes to take effect To do this click the hyperlink at the top of the page or visit Menu System Reset Communication Note that the Reset Communication button is close to the
13. nagement software on all servers Get the latest version of the software from support dell com Drivers amp Downloads Choose model Choose R710 server or similar D System Firmware D Dell CD ISO Image Once installation of the software is complete add the UPS to the management console 1 Click on the SNMP tree item then Act as administrator default password is to leave the cell empty just press OK Note that if at any time using this software your options are grayed out use Act as administrator to restore your credentials 2 Add the UPS to the software Menu SNMP Search Device Enter the IP address of the NMC 3 Click on the Dell UPS under the SNMP tree menu to see the UPS parameters Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 10 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE u Dell UPS Management Software SNMP gt 192 168 1 36 System Logs UPS Tools Monitor SNMP Preferences Language Help UPS MANAGEMENT SOFTWARE UPS Normal Voltage 949 y voltage Frequency aa JF home On Battery yz WAN Eie SNMP 192 168 1 3 Model Dell UPS Tower i 27 0 500w HY Capacity 91 Ho BUS Volt 0 Y Time remaining 6h50 m13 BUS Volt 10 V BATTERY _ 5 Timestamp 2010 03 05 q ly ABM State Floating Recent Events 2010 03 05 14 13 03 Communication with UPS normal 2010 03 05 13 32 50 Communication with UPS lost 4 Toconfigure the shutdown settings first
14. of the NMC is disabled by default so enable this in the Access Control menu Configure the shutdown parameters directly on the NMC The NMC is read only so changes can only be made through this web interface Install the Dell UPS Management Software on all servers Add the UPS to the software through Menu SNMP D gt Search Device Input the IP address of the NMC The Dell UPS will be added in the SNMP tree menu Click on the Dell UPS to see parameters For each server click on current server in network tree view first set the following parameters in the Shutdown Parameters menu Select the correct input from the drop down box SNMP and ensure IP address is correct Check the system box to enable system shutdown Enter Time needed for system shutdown When power failure occurs the NMC will send SNMP signals to the Dell UPS software in accordance with the parameters configured on the NMC and the appropriate course of action will be taken Detailed Installation Guide Configuring the Network Management Card Refer to the quick start guide provided with the NMC in order to provide IP address and other network settings The card is DHCP enabled by default so you should change this to a static IP address once you have access the configurations page 1 Access the NMC control menu through a web browser Input the address of http followed by the IP address of the NMC and use the default passwords of Username admin Password ad
15. re they are already configured on the be srair primary server The only variables to configure here are a Check the System box to request system shutdown in the event of power failure Options for Windows platforms are shutdown or suspend hibernate b Enter the Time needed for system shutdown which is the time required for the secondary server to perform its shutdown process Be generous with this setting e g Time 3 minutes Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 5 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Linking the Agents In order to create a secure link between both primary and secondary server software Agents Primary Server Add the secondary server agent information in the Shutdown Conditions box Menu Shutdown Parameter Shutdown Conditions Add Enter the IP address es of the secondary servers running the Dell UPS Management Software Shutdown Conditions Shutdown Conditions Agents to be shut down Ada _ USB Dell UPS Tower 500VVW H Load Seqmentt to be s 1 92 168 1 35 Modify Secondary Server Menu Shutdown Parameter Shutdown Conditions Check the System box then Remote Shutown by Agent Then Add to enter the IP address of the primary server 192 168 1 35 in this example System Shutdown Suspend Powered by Load Segmentt v Remote Shutdown by Agent 192 168 1 36 Add
16. ry IS low the software will begin a shutdown immediately This is designed so that a server doesn t wait for 20minutes to shut down even though there is no battery power remaining Document Dell UPS Software PSQN_SW A02 www DellUPS com March 2010 Page 9 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Network Management Card Microsoft Internet Explorer BAR Fie Edit View Favorites Tools Help Q sack X x E O P Search Pe Favorites ra lt gt A oj la rel 3 Address https 10 221 28 182 UPS MANAGEMENT CARD Shutdown Parameters Help UPS Dell UPS Rack Tower 2700W 2300W LV Tom s Lab gt UPS Properties gt UPS Control gt Weekly Schedule Output On battery System Shutdown gt Shutdown Parameters Shutdown Logs and Notification if Remaining Shutdown eh time under duration if Capacity Measurements Inverter j P 0 C_ if Capacity Forced exceeds Event Log under Reboot System Log Latter Email Notification Switch Off PETS after Shutdown ha after Settings ie Segment caer L l duration gt Network under gt System Switch Off Switch On Notified Applications amp after Shutdown Access Control Load Segment2 if Capacity duration j 0 Time under Firmware Upload Show advanced parameters Save modified settings B internet Shutdown parameter window of Network Management Card Software Installation Install the Dell UPS Ma
17. ss of the primary server The primary server will server as the controller while the secondary server will function as a group member vii Run command file before shutdown optional batch file or exe file processing before system shutdown commences viii Shutdown conditions add each secondary server IP addresses to this list Add IP address of server This tells the UPS agent where to broadcast shutdown and control messages NOTE Configurations made in this menu are OR commands meaning that whichever event happens first will cause an action If timings are in conflict e g shutdown 20mins after power failure but shutdown immediately when battery low and battery IS low the software will begin a shutdown immediately This is designed so that a server doesn t wait for 20minutes to shut down even though there is no battery power remaining Installing the software on the secondary servers Install the Dell UPS Management Software on all secondary servers UPS Auto Search will fail to find a directly attached Dell UPS this is normal 1 To configure server shutdown settings click on the secondary server ID in the network tree Pall Wes Manasemeni diagram SLOUKWE in this example 2 Access UPS Shutdown Parameters Menu UPS Shutdown Parameter System Logs UPS Root 3 Choose remote shutdown by agent Add Enter IP address of primary server General ee shutdown parameters do not need to be configured he
18. tallation and mass configuration push across the network This removes the need to install the client and create settings manually on each server Refer to the specific documentation of these features for full support Your installation is complete To test the system remove the input power from the Dell UPS and wait until the pre configured time options elapse Confirm systems shutdown visually and through event logs Note this will cause a shutdown of servers and so should only be carried out when the servers are not in live service Document Dell UPS Software PSQN_SW A0O2 www DellUPS com March 2010 Page 12 PRODUCT SUPPORT QUICK NOTES DELL UPS MANAGEMENT SOFTWARE Scenario 3 Server 1 is powered by UPS 1 and UPS 2 Server is connected by USB to UPS 1 Server 2 is powered by UPS 1 and UPS2 Server is connected by USB to UPS 2 Server 3 connects to UPS 1 Server 4 is connected to UPS 2 Secondary Servers Connected to UPS through UPS Software Network Agent naman ECERRERRREN W em BEEE n e or m e a TOIOr Primary Servers Connected directly to UPS by USB 0 i 10101 REPOUT Acnpurz30v REPoUT eT Power Cords UPS1 L Power Cords
19. the status of both UPS 1 and UPS 2 In neither case do you need to enable Remote Shutdown by Agent as each of Server 1 amp 2 are directly connected to a UPS Servers 3 amp 4 Managing shutdown conditions from a remote UPS Install the Dell UPS Management software on servers 3 amp 4 Configure shutdown parameters on the servers in keeping with installation notes for scenario 1 on secondary servers Ensure that when choosing Shutdown by remote agent option that the correct Agent is selected to ensure the correct messaging i e UPS 1 to server 3 and UPS 2 to server 4 Messaging amp Email Alerts To provide messaging to servers of your choice access the broadcast settings Tools Broadcast Settings Add all servers IP addresses that you want to broadcast messages to and then select which events you would like to broadcast Note that the more events you select the more messages will be sent This service uses Microsoft Messaging Service so ensure that you start this service to use the broadcast feature To provide email alerts on power events access the configuration menu Tools Email Settings and provide the relevant SMTP information Add the recipient s email address es and select which events to send via email For more detailed explanation of email settings refer to the Dell UPS Software Users Guide Document Dell UPS Software PSQN_SW A0O2 www DellUPS com Broadcast Message Settings K A
20. ystem Logs UPS Tools Monitor SNMP Preferences Language Help UPS MANAGEMENT SOFTWARE UPS Normal Voltage 239 WV Frequency 60 0 Hz On Battery Be SNMP Toron 27 0 7 __ Capacity g1 JS volt y BATTERY Time remaining 6h50 m7s Timestamp 2010 03 04 q ly ABM State Floating Recent Events 201 0 03 04 16 44 27 Output Normal Mode 2010 03 04 16 41 36 Output Output Off 4 Toconfigure server shutdown settings click on the primary server ID in the network tree diagram SLOUKWE in this example Dell UPS Management System Logs UPS 5 Edit the shutdown parameters Menu UPS Shutdown Parameter Root Beak LAN Shutdown Settings fe ais WAN Shutdown Options be SNMP EE Det UPS Tower soow Hy y C Allow battery to discharge for min o sec C Shut down when remaining battery time is below J Begin Shutdown Immediately if Battery Low System Shutdown Suspend Redundant UPS Input Setting Time needed for system shutdown 2 min Powered by Load Segmenti a C Remote Shutdown by Agent lo min shut down system C Run Command File before Shutdown Shutdown File Max Execution Time Shutdown Conditions Shutdown Conditions Agents to be shut down Add Ceme Shutdown Alarm Parameters Shutdown Alarm Interval 4 min Start Warning before Scheduled Shutdown 10 min a Ensure the correct connection method USB or RS232 is selected in the first
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