Dell OpenManage Server Administrator Version 7.1 Read me
Contents
1. Controller Firmware BIOS PERC 4e DC 5B2D PERC 5 E 5 2 2 0076 PERC 5 i Integrated 5 2 3 0074 PERC 5 i Adapter 5 2 3 0074 SAS 5 iR Integrated 00 10 51 00 06 12 05 00 SAS 5 iR Adapter 00 10 51 00 06 12 05 00 SAS 5 i Integrated 00 10 51 00 06 12 05 00 SAS 5 E Adapter 00 10 51 00 06 12 05 00 PERC 6 E Adapter 6 3 0 0001 PERC 6 i Integrated 6 3 0 0001 PERC 6 i Adapter 6 3 0 0001 SAS 6 iR Integrated 00 25 47 00 06 22 03 00 SAS 6 iR Adapter 00 25 47 00 06 22 03 00 SAS 6 int Modular 00 25 47 00 06 22 03 00 PERC H800 Adapter 12 10 2 0004 PERC H700 Integrated 12 10 2 0004 PERC H700 Adapter 12 10 2 0004 PERC H700 Modular 12 10 2 0004 PERC H200 Adapter 07 03 05 00 PERC H200 Integrated 07 03 05 00 PERC H200 Modular 07 03 05 00 PERC H200 Embedded 07 03 05 00 6Gbps SAS HBA 07 03 05 00 PERC H310 Adapter 20 10 1 0084 PERC H310 Mini 20 10 1 0084 Monolithic PERC H310 Mini Blades 20 10 1 0084 PERC H710 Adapter 21 0 1 0131 PERC H710 Mini Blades 21 0 1 0132 PERC H710 Mini 21 0 1 0132 Monolithic PERC H710P Adapter 21 0 1 0132 PERC H710P Mini Blades 21 0 1 0132 PERC H710P Mini 21 0 1 0132 Monolithic PERC H810 Adapter 21 0 1 0132 PERC S110 3 0 0 0139 PERC S100 2 0 0 0162 PERC 300 2 0 0 0162 Windows Drivers for PERC Controllers Windows Drivers for PERC 4e DC PERC 5 E PERC 5 i Integrated PERC 5 i Adapter SAS2. Vendor iDRAC Model MASO22 Rev 1 00 Type Direct Access ANSI SCSI revision 02 Vendor iDRAC Model SECUPD Rev 0329 Type Direct Access ANSI SCSI revision 02 520449 Issue 22 DF531509 The setup and or system password configuration from Server Administrator GUI or CLI is successful but the password is displayed as blank instead of asterisk on the F2 BIOS page Issue 23 DF532055 From Windows Server 2008 R2 SP1 when an administrator manages Red Hat Enterprise Linux 6 1 64 bit or 5 7 32 and 64 bit operating systems Server Administrator reports connection error intermittently Workaround Perform the following settings and manage the remote system from webserver 1 Configure TCP Chimney offload to disable state by running following command netsh int tcp set global chimney disabled 2 Configure RSS Receive Side Scaling to disable state by running following command netsh int tcp set global rss disabled 3 Configure NetDMA to disable state by running following command netsh int tcp set global NetDMA disabled Known Limitations and Workarounds for Storage Management Service Issue 1 DF529750 Inconsistent reporting between iDRAC7 and Storage Management regarding HBA adapter batteries Description Battery Status reported by Storage Management is inconsistent with the one reported by iDRAC7 interfaces for example iDRAC7 Web interface RACADM and so on for PERC 8 controllers when a Learn Cycle is in progress St
3. DF 172125 Power monitoring probes are shown on certain systems that do not support power monitoring On certain systems that do not support power monitoring Server Administrator reports the two platform event filters related to power monitoring as System Power Probe Warning and System Power Probe Failure These two filters are not supported on these systems That is you can view and configure these filters but no action is taken Issue 30 DF185770 Primary User Telephone Number does not accept symbols On Server Administrator Under Asset Information gt System Information gt Primary User Telephone Number configuration allows only alphanumeric characters Issue 31 The selection of default option for front panel LCD in Server Administrator displays the Model Name where as the default is Service Tag on the physical LCD Issue 32 In case Server Administrator does not respond or is locked to your selections on the component tree perform the following steps 1 Click Preferences The Preferences page appears 2 Click Server Administrator The items on the front page may respond to your click Issue 33 DF277439 Persistence of Configuration and Log File Changes in VMware ESXi On systems running the VMware ESXi operating system the file system is ramdisk Modifications made to the files within the file system are generally not persistent across reboots with the exception of designated configuration and log files These
4. SAS 6 iR 1 28 03 01 1 28 03 01 1 28 03 01 Modular LSI 1020 ona Not Applicable Not Applicable Not Applicable PowerEdge 1600SC LSI 1030 ona Not Applicable Not Applicable Not Applicable PowerEdge 1750 PERC H800 4 31 1 32 4 31 1 64 4 31 1 64 Adapter PERC H700 4 31 1 32 4 31 1 64 4 31 1 64 Integrated PERC H700 4 31 1 32 4 31 1 64 4 31 1 64 Adapter PERC H700 4 31 1 32 4 31 1 64 4 31 1 64 Modular PERC H200 2 0 12 10 2 0 12 10 2 0 12 10 Adapter PERC H200 2 0 12 10 2 0 12 10 2 0 12 10 Integrated PERC H200 2 0 12 10 2 0 12 10 2 0 12 10 Modular 6Gbps HBA 2 0 12 10 2 0 12 10 2 0 12 10 PERC H310 5 1 90 32 5 1 90 64 5 1 90 64 Adapter PERC H310 Mini 5 1 90 32 5 1 90 64 5 1 90 64 Monolithic PERC H310 Mini 5 1 90 32 5 1 90 64 5 1 90 64 Blades PERC H710 5 1 90 32 5 1 90 64 5 1 90 64 Adapter PERC H710 Mini 5 1 90 32 5 1 90 64 5 1 90 64 Blades PERC H710 Mini 5 1 90 32 5 1 90 64 5 1 90 64 Monolithic PERC H710P 5 1 90 32 5 1 90 64 5 1 90 64 Adapter PERC H710P 5 1 90 32 5 1 90 64 5 1 90 64 Mini Blades PERC H710P Mini 5 1 90 32 5 1 90 64 5 1 90 64 Monolithic PERC H810 5 1 90 32 5 1 90 64 5 1 90 64 Adapter PERC S100 2 0 0 0162 2 0 0 0162 2 0 0 0162 PERC S300 2 0 0 0162 2 0 0 0162 2 0 0 0162 PERC S110 3 0 0 0134 3 0 0 0134 3 0 0 0134 Linux Drivers for PERC Controllers Linux Drivers for PERC 4e DC PERC 5 E PERC 5 i Integrated PERC 5 i Adapter SAS 5 iR Integ
5. FIRMWARE Storage Management does not display controllers and their features on systems that do not meet the driver and firmware requirements At Storage Management runtime you can determine whether the system meets the firmware requirement or not by checking the application log files for notifications on outdated firmware At runtime On SCSI controllers Storage Management displays the firmware version at runtime while on SAS controllers it displays the firmware and driver versions Documentation Errata DF551575 Online Help needs to be updated for Shutdown Feature Description In the Power Cycle section of online help the note states that Power cycle feature is not available for ESX 4 1 Classic But Power Cycle feature is not supported for ESXi5 x as well Resolution The note needs to be modified as Power cycle feature is not available for ESX 4 1 Classic and ESXi 5 x Versions Affected 7 1 Global Support For information on technical support visit www dell com contactus For information on documentation support visit support dell com manuals On the Manuals page click Software gt Systems Management Click on the specific product on the right side to access the documents Information in this document is subject to change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidd
6. Import Foreign Configuration task is unable to import an inconsistent virtual disk then the physical disks that belong to the virtual disk continue to display a Foreign state after the Import Foreign Configuration task completes In this case repeat the Import Foreign Configuration task until one of the following occurs There are no longer any physical disks in Foreign state after the Import Foreign Configuration task completes You receive an error stating that the Import Foreign Configuration task has not completed successfully This error indicates that there are no longer any consistent virtual disks available to be imported Therefore all virtual disks that are not imported are inconsistent and you can either perform a Clear Foreign Configuration to remove the virtual disks or remove the physical disks from the controller Issue 19 DF60696 Storage Management responds slowly when using Internet Explorer 7 x 8 x on a system with mixed SAS and SATA physical disks Description When using the Create Virtual Disk wizard from the Storage Management graphical user interface GUI you may notice decreased performance when using Internet Explorer 7 x 8 x on a system with multiple Dell PowerVault TM MD1000 storage enclosures that are heavily populated with mixed SAS and SATA physical disks Solution Use a supported browser other than Internet Explorer 7 x 8 x or use the Storage Management command line interface CLI to
7. NICs Converged Network Adapters CNAs and Fibre Channels FCs e Broadcom 57810 Dual Port 10GbE KR Blade Converged Mezzanine Card e Broadcom 57810 Dual Port 10Gb Base T CNA e Broadcom 57810 Dual Port 10GbE SFP Converged Network Adapter e Qlogic QME8252 K Mezz Ensign Kim Qlogic P3 Dual port 10Gb SFP DA Brocade 10Gb CNA BR1741M k New Emulex Single Port FC16 HBA Emulex Dual Port FC16 HBA Qlogic QLE2460 Single port FC4 Adapter Qlogic QLE2462 Dual port FC4 Adapter Brocade BR815 Single Port FC8 Adapter Brocade BR825 Dual Port FC8 Adapter Qlogic QLE2562 Dual Port FC8 Adapter Emulex LPe 12002 Dual Port FC8 Adapter Qlogic QME2572 Dual Port FC8 Mezz Emulex Lpe 1205 M Dual Port FC8 Mezz Qlogic QLE2560 Single Port FC8 Adapter Emulex LPe 12000 Single Port FC8 Adapter Broadcom 57810 Dual Port 10GbE KR Blade Converged Mezzanine Card Broadcom 57810 Dual Port 10Gb Base T Broadcom 57810 Dual Port 10GbE SFP Qlogic QME8252 K Mezz Qlogic P3 Dual port 10Gb SFP DA Added support for PowerEdge OEM Ready server models that allow reseller custom branding For more information see dell com oem Storage Management Service The current release supports the Web browsers Internet Explorer 10 0 and Mozilla Firefox versions 10 0 11 0 and 12 0 For a complete list of supported operating systems and platforms see the latest Dell Systems Software Support Matrix stored on the media Hardware and Software Requirements Hardware Requi
8. No Proxy for field of your browser Perform the following steps Open your Mozilla browser Click Edit Click Preferences Click Advanced in the left sidebar Click Proxies in the left sidebar Enter the RAC IP address in the No Proxy for field Click OK and then close the browser SOY OT ERO IT E Issue 11 If the out of band RAC user interface is spawned off from the Server Administrator home page with a Mozilla browser strings with extended ASCII characters may not display correctly in certain languages This issue occurs because the Server Administrator sets the browser UTF 8 character To correct this issue change the browser character coding to ISO 8859 1 For Japanese and Chinese UTF 8 is the correct encoding for RAC pages Issue 12 To view the RAC Web based interface when using Mozilla 1 6 you must configure your cookie settings to Enable all cookies To enable all cookies go to the menu options and click Edit gt Preferences gt Privacy amp Security gt Cookies and then select Enable all cookies If you do not perform these steps you cannot log on to the Web interface and a message appears indicating that your username and password are incorrect Issue 13 DF384362 Redundancy Status shows as Not Applicable in ESXi even when NICs are teamed On VMware ESXi systems NIC teaming status may not show up in the Server Administrator network section This is an expected behavior due to opera
9. by clicking Start gt Run and then typing cmd exe Attempts to run the CLI commands from the DOS command command com may generate unpredictable results Issue 2 The DSM Server Administrator Connection Service may hang on system startup if both Oracle and VERITAS Backup Exec are installed on the system To manually start the DSM Server Administrator Connection Service on a system running Windows click Start gt Programs gt Administrative Tools gt Service right click DSM Server Administrator Connections Services and select Start Issue 3 You may not have appropriate privileges on the Server Administrator GUI if 1 You belong to an Active Directory group that is part of another group 2 You try to launch Server Administrator using the desktop icon when single sign on is enabled Issue 4 DF551365 Server Administrator does not display the IP Address for Network Adapters that are used for virtual machines Description In a Microsoft Hyper V environment the Server Administrator Network page may indicate network adapters that are connected to a network and display Ethernet statistics but the IP address is displayed as Unknown This is because Hyper V virtualizes adapters that are bonded to its virtual switch The Server Administrator only discovers physical network adapters and displays their IP addresses that are fully controlled by the operating system and not by hypervisors Issues for Server Administrator Running on Micro
10. files are updated to the disk periodically and on system shutdown If the system is reset without a graceful shutdown before the updates to the designated configuration are made and before log files are updated to the disk the changes are lost The following is an example of the effect of this behavior On certain systems the first time that the thresholds for a probe are changed after Server Administrator is installed the current threshold values for that probe are saved as the default threshold values by writing the values to a configuration file When Set to Default is performed after the first change of the thresholds Server Administrator sets the threshold values to the values that were saved in the configuration file as the default If the system running the VMware ESXi operating system is reset without a graceful shutdown before the changes to the configuration file are updated to the disk the user defined thresholds become the default thresholds Issue 34 DF315853 Some Server Administrator CLI commands functions properly only when run from the elevated console window Some Server Administrator CLI commands may function properly only when they are run from the elevated console window Therefore it is recommended that you use the elevated console for running the CLI Issue 35 Due to some limitations you cannot login simultaneously to multiple browser instances tabs using SSO login as only one session remains active while the other
11. logged on as an Administrator to perform these actions Issue 23 Invalid Format and Check Consistency options are displayed for regenerating a virtual disk When a physical disk in a virtual disk is rebuilding the virtual disk changes to a Regenerating state The Format and Check Consistency operations should not be performed on a virtual disk that is in a Regenerating state However the task drop down menu for a Regenerating RAID 1 concatenated virtual disk may display the Format and Check Consistency options Issue 24 If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state Rebooting the system may cause the virtual disk to change to a Failed state but the virtual disk is still fully operational and can be restored to OK status once a functional physical disk is added back to the RAID 1 set Issue 25 Using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in a vertical scrollbar of less than normal width If this occurs resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly Issue 26 Using the GUI if a virtual disk is renamed to a name containing multiple blank and consecutive spaces the name is truncated to a single space after Apply is clicked Issue 27 When the Open in a New Window option is selected in the Storage Management Service Advanced Create VDisk Wizard the current page is opene
12. output file for example c out txt else the output file is empty Issue 8 Entering the omreport system esmlog alertlog cmdlog fmt tbl command on the CLI can result in XML parsing errors if the size of the log is very large Use the GUI or the omreport system esmlog alertlog cmdlog CLI command to view the contents of the log Issue 9 For complex omconfig CLI commands that contain multiple set commands in one command line the CLI may report a success status for the command even if a part of the command failed To avoid this issue run only one command per command line The current settings can be confirmed by performing the corresponding omreport command Issue 10 Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem While executing a CLI command if the message Error Illegal combination of parameters appears modify your command into several simpler commands Each command should change only one setting Issue 11 When running Server Administrator on a system with a traditional Chinese operating system the application pages are displayed in simplified Chinese To view the Server Administrator pages in English go to your browser language preference page and change the language to English Issue 12 Log files saved from Server Administrator are saved in zip format It is recommended that you open this zip file using WinZip Using the Windows Server 2003 or Wind
13. sessions expire Issue 36 DF489034 Intel R TXT configuration fails due to Virtualization technology dependency If the current Virtualization Technology attribute setting is Disabled Virtualization Technology is part of the Processor Settings group on the BIOS setup page the Intel TXT attribute configuration fails on the Server Administrator user interface System gt Main System Chassis gt BIOS gt Setup gt System Security To resolve this issue configure Virtualization technology setting to Enabled and reconfigure the Intel R TXT attribute if it is configurable Issue 37 DF549057 When an operating system is installed through USC the BIOS attributes in Server Administrator are displayed as read only You can edit the BIOS attributes after 18 hours of the operating system installation Workaround To enable editing of the Server Administrator BIOS attributes launch Lifecycle Controller while booting Issue 38 DF552204 On Mozilla Firefox browsers versions 10 11 and 12 Server Administrator fails to launch if IPv6 address used This is a known issue For more information see https bugzilla mozilla org show_bug cgi id 633001 Issues for Server Administrator Running on All Microsoft Windows Operating Systems Issue 1 Execute all Server Administrator CLI commands from a 32 bit Windows command prompt You can access the 32 bit command prompt by clicking Start gt Programs gt Accessories gt Command Prompt or
14. version 3 1 you may have to reboot the system to install other software applications such as Microsoft SQL Server Installation For complete installation instructions see the Dell OpenManage Server Administrator Installation Guide Version 7 1 Installation and Configuration Notes This section provides information to help enhance your experience with Server Administrator in particular implementations and environments e Port 1311 is the default port for Server Administrator It is a registered port number of Dell Inc If another application is configured to run on port 1311 before Server Administrator is installed the DSM SA Connection Service does not start after installation Before you install Server Administrator make sure that the port 1311 is not in use e Before starting Server Administrator you must enable the client side scripting in Internet Explorer To do so perform the following steps 1 In Internet Explorer navigate to the Tools menu 2 Click Internet Options 3 Click the Security tab 4 Select the security zone to which the system running Server Administrator belongs NOTE This option should be set to Trusted sites 5 Click the Custom Level button 6 For Windows 2003 perform the following steps Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active scripting select the Allow scripting of Internet Exp
15. 5 iR Integrated SAS 5 iR Adapter SAS 5 i Integrated SAS 5 E Adapter PERC 6 E Adapter PERC 6 i Integrated PERC 6 i Adapter SAS 6 iR Integrated SAS 6 iR Adapter SAS 6 int Modular LSI 1020 LSI 1030 PERC H800 Adapter PERC H700 Integrated PERC H700 Adapter PERC H700 Modular PERC H200 Adapter PERC H200 Integrated PERC H200 Modular 6Gbps SAS HBA PERC H310 Adapter PERC H310 Mini Blades PERC H310 Mini Monolithic PERC H710 Adapter PERC H710 Mini Blades PERC H710 Mini Monolithic PERC H710P Adapter PERC H710P Mini Blades PERC H710P Mini Monolithic and PERC H810 Adapter Controllers Controller Windows Server Windows Server Windows Server 2008 2008 32 bit Driver 2008 64 bit Driver R2 Driver PERC 4e DC Native Native Native PERC 5 E 2 24 0 32 2 24 0 64 2 24 0 64 PERC 5 i 2 24 0 32 2 24 0 64 2 24 0 64 Integrated PERC 5 i 2 24 0 32 2 24 0 64 2 24 0 64 Adapter SAS 5 iR 1 28 03 01 1 28 03 01 1 28 03 01 Integrated SAS 5 iR 1 28 03 01 1 28 03 01 1 28 03 01 Adapter SAS 5 i 1 28 03 01 1 28 03 01 1 28 03 01 Integrated SAS 5 E Adapter 1 28 03 01 1 28 03 01 1 28 03 01 PERC 6 E 2 24 0 32 2 24 0 64 2 24 0 64 Adapter PERC 6 i 2 24 0 32 2 24 0 64 2 24 0 64 Integrated PERC 6 i 2 24 0 32 2 24 0 64 2 24 0 64 Adapter SAS 6 iR 1 28 03 01 1 28 03 01 1 28 03 01 Integrated SAS 6 iR 1 28 03 01 1 28 03 01 1 28 03 01 Adapter
16. Dell OpenManage Server Administrator Version 7 1 Readme This document contains updated information for the Dell OpenManage Server Administrator User s Guide and any other technical documentation included with Server Administrator NOTE Dell OpenManage System Management software including the Dell OpenManage Server Administrator Server Administrator is available only on the Dell Systems Management Tools and Documentation DVD The Dell OpenManage Server Administrator Server Administrator documentation includes the User s Guide Messages Reference Guide CIM Reference Guide Command Line Interface CLI User s Guide SNMP Reference Guide and Compatibility Guide You can access the documentation from the Dell Systems Management Tools and Documentation DVD or from support dell com What s New Added support for the following operating systems e VMware ESXi 5 0 U1 e RedHat Enterprise Linux 5 SP8 x86 e RedHat Enterprise Linux 5 SP8 x86_64 e RedHat Enterprise Linux 6 SP2 x86_64 NOTE Microsoft Windows 2003 is not supported on yx2x systems Deprecated the following operating systems e RedHat Enterprise Linux 5 SP7 x86 e RedHat Enterprise Linux 5 SP7 x86_64 e RedHat Enterprise Linux 6 SP1 x86_64 e VMware ESXi 5 0 New Platforms supported e Dell PowerEdge M820 e Dell PowerEdge T420 e Dell PowerEdge T320 New Features Server Administrator e Added support for the following Network Interface Cards
17. SAS 6 int Modular Native 4 00 38 02 3 Native Native LSI 1020 ona Native Native Native Not Applicable PowerEdge 1600SC LSI 1030 ona Native Native Native Not Applicable PowerEdge 1750 PERC H800 Native 00 00 04 27 Native Native Adapter PERC H700 Native 00 00 04 27 Native Native Integrated PERC H700 Native 00 00 04 27 Native Native Adapter PERC H700 Native 00 00 04 27 Native Native Modular PERC H200 Native 02 00 00 00 Native Native Adapter PERC H200 Native 02 00 00 00 Native Native Integrated PERC H200 Native 02 00 00 00 Native Native Modular 6Gbps SAS HBA Native 02 00 00 00 Native Native PERC H310 Native 00 00 05 38 Native Native Adapter PERC H310 Mini Native 00 00 05 38 Native Native Monolithic PERC H310 Mini Native 00 00 05 38 Native Native Blades PERC H710 Native 00 00 05 38 Native Native Adapter PERC H710 Mini Native 00 00 05 38 Native Native Blades PERC H710 Mini Native 00 00 05 38 Native Native Monolithic PERC H710P Native 00 00 05 38 Native Native Adapter PERC H710P Blades Native 00 00 05 38 Native Native PERC H710P Mini Native 00 00 05 38 Native Native Monolithic PERC H810 Native 00 00 05 38 Native Native Adapter PERC S100 Not Supported Not Supported Not Supported Not Supported PERC 300 Not Supported Not Supported Not Supported Not Supported PERC 110 Not Supported Not Supported Not Supported Not Supported PREREQUISITE DRIVERS AND
18. ase article at http kb vmware com kb 2016538 Issues for Server Administrator Web Server running on all Linux Operating Systems Issue 1 DF275424 DF332775 Domain users unable to login to Windows MN from Linux Web Server Negotiate authentication is not supported while managing a Windows based managed node from a Linux based Server Administrator Web server remotely If you run the Server Administrator Web server ona Linux based operating system and try to manage a remote Windows managed system as domain user a login failed message appears You can manage a Windows Linux based Managed System remotely from a Windows based Server Administrator Web server Issue 2 DF533809 The Launch Server Administrator icon on the X Windows desktop launches Server Administrator in the default Web browser The corresponding URL uses the default parameters localhost and the port number 1311 Any change in the server IP parameters or a change in the port number for the Server Administrator renders the icon link useless To re activate the functionality update the icon file with the correct URL parameters Issues for Server Administrator Running on All Supported Operating Systems Issue 1 Due to non availability of resources inventory collection may terminate unexpectedly and restart If this occurs the folder C Temp invcol may be left as an artifact The presence of this folder does not affect the functionality of the inventory collectio
19. certificate NOTE This procedure may still prompt you to accept the certificate when you log in to Server Administrator but will prevent the crypt32 errors from being logged to the Event log Issues for Server Administrator running on Microsoft Windows 2008 Operating Systems Issue 1 DF94201 Single sign on may not work if Server Administrator is launched using the desktop icon If Server Administrator is launched using the desktop icon Single Sign on may not work if in the Internet Explorer under Tools gt Internet Options gt Security gt Custom Level the User Authentication Logon option is set to Prompt for user name and password To resolve this issue perform the following steps Find and select Tools from the menu Select Internet Options and click the Security tab Click Custom level button and scroll down to User Authentication PWNS Under Logon choose the option Automatic logon with current user name and password If Server Administrator is running in the Local Intranet Zone you may choose the option Automatic log on only in Intranet zone instead 5 Click Ok to open dialog boxes to complete the setting Issue 2 DF103661 Microsoft Windows Server 2008 Alert Action gt Execute Application For security reasons Microsoft Windows Server 2008 is configured to not allow interactive services When a service is installed as an interactive service on Microsoft Windows Server 2008 the o
20. create the virtual disk See the Server Administrator readme for information on supported browsers See the Storage Management online help or the Server Administrator Command Line Interface User s Guide for information on using the Storage Management CLI Issue 20 DF152362 Storage Management may not display controllers installed with the Service and Diagnostics utility Description Storage Management may not recognize devices that are installed after Storage Management is already running Solution If Storage Management does not recognize a newly added device and this problem has not been corrected with a Global Rescan then reboot the system Issue 21 DF120475 Storage Management SNMP traps are not filtered by Server Administrator Description Server Administrator allows you to filter SNMP traps that you do not want to receive To implement SNMP trap filtering select the System tree gt Alert Management tab gt SNMP Traps subtab The SNMP Traps subtab has options for enabling and disabling SNMP traps based on severity or the component that generates the trap Even when the SNMP traps are disabled Storage Management generates SNMP traps Solution SNMP trap filtering will be provided in a future release of Storage Management Issue 22 When issuing certain omconfig storage CLI commands with Power User privileges the Error User has insufficient privileges to run command omconfig message may be displayed You must be
21. d Remove Programs gt Select Change on the Server Administrator installation and select the Repair option to correct the issue Issue 3 DF330800 Server Administrator Web server local user login fails on the Windows 2008 R2 Managed Node When a Windows 2008 R2 Managed Node is added to a domain logging in from any Server Administrator Web Server to that Windows 2008 R2 Managed Node will fail with local user or local power user credentials Only the credentials of a local Administrator or Domain user will work with a prerequisite that all required winrm configurations have been applied Issues for Server Administrator running on Red Hat Enterprise Linux Operating Systems Issue 1 When starting Server Administrator from the Red Hat Enterprise Linux console kernel log messages may appear To avoid these messages perform the following steps 1 Edit the etc sysconfig syslog file and modify KLOGD_OPTIONS to KLOGD_OPTIONS c 4 2 Restart syslog by executing etc init d syslog restart Issue 2 When using the Mozilla browser on Red Hat Enterprise Linux operating systems the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that application uses Issue 3 For systems running a supported Red Hat Enterprise Linux operating system kernel driver messages such as AAC_ChardevOpen may be displayed in the console at the login prompt These messages are displayed in th
22. d in a new window rather than launching the selected option Issue 28 If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state The Check Consistency operation should not be performed on a virtual disk while it is in a degraded state However the task drop down menu for a degraded RAID 1 concatenated virtual disk may display the Check Consistency option Do not perform a consistency check until appropriate actions are performed to restore the virtual disk Issue 29 With Chinese or Japanese language browser settings using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in text overflowing to the bottom of the side by side blue text boxes Firmware for PERC controllers Firmware for PERC 4e DC PERC 5 E PERC 5 i Integrated PERC 5 i Adapter SAS 5 iR Integrated SAS 5 iR Adapter SAS 5 i Integrated SAS 5 E Adapter PERC 6 E Adapter PERC 6 i Integrated PERC 6 i Adapter SAS 6 iR Integrated SAS 6 iR Adapter SAS 6 int Modular LSI 1020 LSI 1030 PERC H800 Adapter PERC H700 Integrated PERC H700 Adapter PERC H700 Modular PERC H200 Adapter PERC H200 Integrated PERC H200 Modular 6Gbps SAS HBA Controllers PERC H310 Adapter PERC H310 Mini Blades PERC H310 Mini Monolithic PERC H710 Adapter PERC H710 Mini Blades PERC H710 Mini Monolithic PERC H710P Adapter PERC H710P Mini Blades PERC H710P Mini Monolithic and PERC H810 Adapter Controllers
23. e console when the driver initialization is delayed by the installation of Server Administrator services and can be ignored Issues for Remote Access NOTE The Remote Access Service is supported on xx1x systems only The following subsections list the currently known issues regarding implementation and operation of your RAC and the Remote Access Service in Server Administrator Issues for all Operating Systems Issue 1 Server Administrator user interface and commands related to local authentication enable are not applicable for RAC firmware 3 20 The Active Directory authentication feature replaces the local operating system authentication feature in this version of firmware Due to this change the following commands return errors racadm localauthenable n r A F omconfig rac authentication Issue 2 Due to fluctuations in the watchdog timer the Last Crash Screen may not be captured when the Automatic System Recovery is set to a value of less than 30 seconds To ensure correct functioning of the Last Crash Screen feature set the System Reset Timer to at least 30 seconds Issue 3 DF132894 The cfgDNSServer1 and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command Issue 4 The remote access controller uses FTP protocol to perform so
24. e mail if the filename contains non ASCII letters To attach files to an e mail rename files to contain ASCII characters Issue 18 On Yx2x servers Server Administrator displays the Embedded Systems Management ESM or hardware logs However when the maximum limit for number of logs that can be recorded is reached the existing oldest logs are overwritten But for Yx1x servers or below when the maximum limit is reached the information logging is stopped Issue 19 DF523827 On Citrix XenServer 6 0 if the Alert on Console alert action is configured from the Server Administrator CLI or GUI the alert message may not be displayed in a readable format Issue 20 DF530134 On VMware ESX 4 1 managed node while USB arbitration service is running Inventory Collector does not respond while stopping the Server Administrator services To resolve this issue stop the USB arbitration service and run the Inventory Collector To stop the USB arbitration service Run the ps aux grep usb command to check if the USB arbitration service is running Run the chkconfig usbarbitrator off command to prevent the USB arbitration service from starting during boot 3 After the USB arbitrator service is stopped reboot the server to allow the Inventory collector to run Issue 21 DF520449 On all versions of the ESX the following USB connection error messages are generated These messages can be ignored The following shows a_ typical message
25. en Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Microsoft Windows Internet Explorer Active Directory and Windows Server are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat Enterprise Linux and Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell is a registered trademark and SUSE is a trademark of Novell Inc in the United States and other countries Oracle is a registered trademark of Oracle Corporation and or its affiliates Mozilla and Firefox are registered trademarks of the Mozilla Foundation Citrix Xen and XenServer are registered trademarks of Citrix Systems Inc in the United States and or other countries VMware is the registered trademark of VMWare Inc in the United States or other countries Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 06 Rev A00
26. ervice to be allowed to interact with the desktop To allow interaction with the desktop right click on the DSM Server Administrator Data Manager Service in the Services control panel and select Properties In the Log On tab enable Allow service to interact with desktop and click OK Restart the DSM Server Administrator Data Manager Service for the change to be effective When the DSM Server Administrator Data Manager Service is restarted with this change the Service Control Manager logs the following message to the System log The DSM Server Administrator Data Manager Service is marked as an interactive service However the system is configured to not allow interactive services This service may not function properly This change allows the DSM Server Administrator Data Manager Service to execute interactive applications properly for an Alert Action Also make sure the Interactive Services Detection service is running to see the interface prompt displayed by the interactive application Once these changes are made the operating system displays the Interactive services dialog detection dialog box to provide access to the interactive application interface prompt After upgrading Windows Server 2003 x64 to Windows Server 2008 x64 with Server Administrator installed the application UI does not show all the expected instrumentation pages The Server Administrator installation must be repaired Go to Start gt Settings gt Control panel gt Ad
27. g on VMware ESX Operating Systems Issue 1 DF374857 Connection service needs to be restarted for an Active Directory user login e To log into Server Administrator while using the VMware ESX 4 1 operating system as a server administrator restart the DSM SA Connection Service e To log in to the Remote Node while using the VMware ESX 4 1 operating system as a Remote Enablement Agent wait for about five minutes for the sfcbd to add the permission for the new user Issue 2 DF354388 Remote Server Administrator Web Server connection to managed node hangs if a redundant virtual disk containing syslog dumps fails due to any reason If you configure the syslog to store logs on a remote virtual disc VD and remove the remote VD without reconfiguring the syslog to a valid location the Server Administrator web server screen stops responding To continue using the Server Administrator Web server restart the management services on the managed node Issue 3 DF516238 Power cycle shuts down server in ESX 4 1 U2 classic On ESX 4 1 U2 classic when power cycle operation is done from Remote shutdown page using Server administrator the server shuts down instead of Power cycle or reboot Issue 4 DF550588 On ESXi 5 0 U1 operating system the performance of Server Administrator is slow On ESXi 5 0 U1 operating system the Server Administrator is slow VMware has reported this as a known issue For more information refer to the Knowledge B
28. he Patrol Read feature fails for any controller that has SSD media on a virtual disk Issue 14 Hot plug of enclosures takes time to enumerate the enclosure and its components During this time there will be a delay in the response time of tasks such as displaying the physical disks on the physical disk page and in the virtual disk selection page Issue 15 All virtual disks from the SAS iR controller display the name IR Virtual Disk on the Preview page On successful import another name is assigned to these virtual disks and the IR Virtual Disk name is not displayed on the Preview page Issue 16 Storage Management supports assignment of only one dedicated hot spare for a virtual disk on SCSI Controllers Issue 17 Storage Management does not permit connecting the first enclosure in single path and attaching the subsequent enclosures in multipath All enclosures must be connected in multipath to enable the multipath view Issue 18 An error message may not appear when Import Foreign Configuration task is not successful Description The Import Foreign Configuration task can only import virtual disks that have consistent data A virtual disk with inconsistent data cannot be imported When importing multiple virtual disks in a single operation however the Import Foreign Configuration task may report successful completion even when inconsistent virtual disks are present and have not been imported successfully Solution If the
29. imer is now an application level timer instead of a kernel level timer heavy resource stress on the system may result in an inaccurate measurement of a short keep alive interval less than 120 seconds and the configured action may be triggered The issue is more prevalent in systems that have only one CPU with hyper threading unsupported disabled or systems that are subjected to persistent stressful conditions such as resource depletion and CPU running at 100 usage with significantly more threads than normal usage The Auto Recovery feature is not enabled by default If the Auto Recovery feature has been enabled increase the System Reset Timer value to at least 120 seconds Issue 27 Using the Internet Explorer browser if you install Server Administrator on a system that includes an underscore in its hostname you must use the IP address of the target system in the browser URL to launch Server Administrator as Hostnames with underscores are not supported For example assuming Server Administrator is listening on port 1311 https 192 168 2 3 1311 For more information see the following article on the Microsoft website http support microsoft com kb 312461 Issue 28 DF 152755 The Server Administrator GUI does not respond when the alerts log has many events If the Alert Log contains several entries and if you try to navigate to another page the Server Administrator GUI may take about 30 seconds to display the content Issue 29
30. lorer web browser controls radio button 7 Click OK and restart your browser To allow Single Sign on for Server Administrator perform the following steps In Internet Explorer navigate to Tools Click Internet Options Click the Security tab Select Trusted sites Click the Custom Level button Under User Authentication select the Automatic Logon with current username and password 00 SE SRO 08 a radio button Click OK to exit the Custom Level window 7 Now select the Advanced tab and under HTTP 1 1 settings make sure Use HTTP 1 1 is checked 8 Select Trusted sites Click Sites Add the server to the website 9 Click Close 10 Click OK and restart your browser If you run a security scanner tool such as Nessus against the Server Administrator Web server certain security warnings may be displayed against port 1311 running the Server Administrator Web server The following warnings have been investigated by Dell engineering and are determined to be false positives invalid security warnings that you can ignore The Web server on 1311 allows scripts to read sensitive configuration and or XML files This warning is a false positive The Web server on 1311 allows to delete which implies that the Web server will allow a remote user to delete the files in root on the server This warning is a false positive The web server on 1311 may be susceptible to a www Infinite Request a
31. me of the Dell OpenManage commands If a firewall is installed in the system it may cause these commands to fail The following Server Administrator CLI commands use FTP protocol to communicate with the RAC omconfig rac uploadcert omconfig rac generatecert The following racadm commands use FTP protocol to communicate with the RAC racadm sslcertupload racadm sslcsrgen racadm fwupdate Issue 5 If the RAC configuration is reset to factory defaults using the racadm racresetcfg command the RAC configuration tab in Server Administrator does not reflect the reset configuration settings until the system reboots Also the RAC configuration page in Server Administrator cannot be used to make any configuration changes until the system reboots Issue 6 The RAC does not support local RAC user IDs with special characters When adding a local RAC user use only alphanumeric characters for the user name Issue 7 While the RAC is being reset the Instrumentation Service cannot read sensor data for certain systems As a result the voltage temperature and other probes may not be visible on the Server Administrator home page until the RAC has completed resetting Issue 8 The RAC may not send traps when your system is locked up To enable traps to be sent when the system is locked configure the watchdog timer using the Server Administrator GUI On the GUI click the Properties tab and ensure that Auto Recovery is selected The default
32. ment Base Driver dcdbas and Dell BIOS Update Driver dell_rbu Server Administrator uses these drivers to perform its systems management functions Depending on the system the application loads one or both of these drivers These drivers have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Notes for Storage Management Service Detailed information on the Storage Management Service is available in the Storage Management Service online help After installing and launching Server Administrator you can access the Storage Management Service online help by selecting the Storage or lower level tree object and clicking the Help button on the global navigation bar Notes for Remote Access Service The remote access service is available on supported systems only in this release It enables remote access to a server that has lost its network connection or that has become unresponsive In the current release of Server Administrator the Remote Access Service uses Integrated Dell Remote Access Controller iDRAC iDRAC also has its own CLI that is accessed through the racadm command You can add racadm commands to a batch or script file to automate various user tasks To limit the stress load on the managed system and RAC add sleep or delay commands of one or two seconds between the individual racadm commands Corrected Problems The foll
33. n The folder can be deleted if required Issue 2 After installing Server Administrator from the command prompt entering an omreport or omconfig command from the same prompt can cause an error Open a new command prompt window and enter commands Issue 3 If the command log page in the Server Administrator GUI displays an error message indicating that the XML is malformed you must clear the command log from the CLI using the omconfig system cmdlog action clear command Issue 4 After a Reset to Defaults operation of the Integrated Dell Remote Access Controller the first user configuration operation fails if it is a single user configuration item such as enabling or disabling a user or changing user name Always change a combination of two user configuration items such as enabling or disabling a user and changing user name concurrently during your first configuration operation Issue 5 While browsing through IT Assistant if the SNMP protocol is disabled and the CIM protocol is enabled the redundancy status is shown as lost even if the system has full redundancy To confirm the correct state of the system use the Server Administrator user interface Issue 6 The Format or Split Mirror operation may fail on a RAID 1 virtual disk on a CERC SATA 1 5 6ch controller Issue 7 While entering the Server Administrator command line omreport system version outc lt filename gt ensure that you specify an absolute path name for the
34. on certain systems running Server Administrator and then uninstall the application the changed threshold value becomes the default threshold value e While modifying the warning threshold settings the values are stored in the firmware as discrete integer values and scaled for display If the modified value is not a discrete integer it may change when saved e Fan redundancy can have the following states Fully Redundant The sensors display this status if all the fans in the system are present and are ina non failure state Redundancy Lost The sensors display this status whenever any system fan fails or is removed from the chassis If a system with memory redundancy enabled enters a redundancy lost state it may not be clear which memory module caused it If you cannot determine which DIMM to replace see the switch to spare memory detected log entry in the ESM system log to find the memory module that failed If you run Server Administrator when the system is in OS Install Mode it may report the memory incorrectly To avoid this issue you must disable OS Install Mode before running the application If you have to uninstall and reinstall the operating system SNMP service then reinstall Server Administrator so that the Server Administrator SNMP agents are registered with the operating system SNMP agent Server Administrator Device Drivers for Linux Server Administrator includes two device drivers for Linux Dell Systems Manage
35. on of the Server Administrator home page the current time is appended to the date While setting dates with the CLI the appended time is noon Issue 23 On some systems temperature probe values and settings are only supported for whole degrees not tenths of a degree On these systems setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold Issue 24 If you close the browser using the Close button on the browser or log off from the operating system the Server Administrator session is not terminated This session is listed in the Session Management page until the session time out occurs or DSM SA connection service is restarted or the operating system is rebooted Issue 25 If you change the operating system Time Zone to a new timezone Server Administrator session management does not display the time in the new time zone specified Restart Server Administrator to display the accurate time for the time zone in the Session Management page Issue 26 DF78425 The Server Administrator Auto Recovery feature may execute the configured action before the time interval when the system is under heavy stress The Auto Recovery feature can be set to execute an action For example reboot system to recover a hung system Since the Auto Recovery t
36. orage Management reports the Battery status as Warning while iDRAC7 interfaces report the Battery status as ok Workaround Warning status is transient and does not warrant any action by the user Battery status changes to ok once the Learn cycle is complete Recommendation Ignore the warning Issue 2 View slot occupancy report shows 4 HDD slots on backplanes with just two HDD slots for any server Issue 3 Physical disk clear operation is not available on PERC 8 family of controllers Issue 4 DF489665 Max Config OM on ESXi 4 1 U2 Experiences Timeouts and very poor performance Description When using ESXi with a large number of directly attached disk drives delays or timeouts in OpenManage Storage Manager may be encountered during VD creation PowerEdge servers support up to two RAID controllers Each array controller supports up to eight MD1200 1220 enclosures In the case of Server Administrator 7 0 and earlier versions with ESXi max direct attach storage configs will timeout during VD creation To create a VD using ESXi it could take up to 12 minutes to successfully build the XML output for up to 200 drives If more than 200 drives exist in the direct attach enclosures you may encounter a timeout error during VD creation The action performed has failed Solution Improvements are being investigated for the OM7 1 timeframe in Q1 of 2012 Until then the number of direct attached drives must be reduced to below 200 if the time
37. out is encountered Please allow sufficient time for the VD to be created Issue 5 Physical disk properties such as Manufacture day Manufacture week and Manufacture year are available for SAS drives only Issue 6 Dell OpenManage Server Administrator Storage Management 7 0 does not support PERC 4 controllers and earlier versions on ESXi 4 x ESXi 5 x ESX 4 x and all 64 bit Linux Operating System Issue 7 Hot removal of enclosure is not supported in Storage Management It may result in unpredictable errors such as stopping Storage Management service Issue 8 Creating many sliced span virtual disks using the spun down drives through the command line or GUI result may be delayed Workaround After creating one sliced span virtual disk wait for some time to create the next sliced span virtual disk Issue 9 In ESX4 Classic deprecated SCSI ioctl message is displayed on the console Description In VMware ESX 4 0 Classic system the following warning message s is displayed on the console Program dsm_sa_datamegrd is using the deprecated SCSI ioctl Please convert it to SG_IO This is a kernel warning message displayed when storage operations are in progress This is only a deprecation warning and not an indication of a failing operation Workaround Reduce the kernel logging level By default VMware ESX kernel logging level is set to 6 to print all the kernel messages with severity higher than information Reduce it
38. owing problems were reported in earlier releases of Server Administrator and have been corrected in this release Issue 1 DF289096 ESX4i DWS does not show connection error after login Issue 2 DF416987 E Clarity The space between two RAID 10 layout span disk in the Advance wizard is more Issue 3 DF419932 E Clarity Improper alignment for Date text boxes in asset info page FF3 x Issue 4 DF419976 E Clarity An extra line is displayed in the Destinations Table Platform Events Page e Issue 5 DF421616 E Clarity Page Expired error occurs when the Go Back button is clicked Inband failure page e Issue 6 DF421990 E clarity Om6 4 Improper Alignment e Issue 7 DF423927 Inconsistency seen between DWS and Legacy Login for Interface Names in Brazilian OSs e Issue 8 DF445065 Restarting web server from Server Administrator GUI gives fatal JRE error no functionality loss e Issue 9 DF449421 Server Administrator GUI Setting power profile fails when BIOS setup password is enabled e Issue 10 DF451609 Mail to Setting should be provided allowing user to set the default mail address e Issue 11 DF451867 OM6 5 0x136 ITA omremote exe does not work against SLES 10 SP4 targets e Issue 12 DF465223 OME 5 In IE8 with Enhanced Security adding trusted site is not fully working Open Issues and Resolutions This section provides information on open issues and workarounds with this release of Server Administrator Issues for Server Administrator runnin
39. ows XP embedded Compressed zipped Folder utility is not recommended Issue 13 After configuring BIOS settings on certain systems a second reboot may be required for the Server Administrator to display the updated BIOS settings properly Issue 14 If you import an invalid root certificate into Server Administrator using Preferences gt General Settings gt Web Server gt X 509 Certificate and try to log on to the application after restarting the Web server a blank page is displayed To correct this issue restore your original keystore db file before importing a valid root certificate To restore the keystore db file use both the basic operating system commands and the Server Administrator Command Line Instrumentation CLI Perform the following steps from your operating system command line 1 Type omconfig system webserver action stop 2 Locate the keystore db bak file The default path is C program files dell SysMgt apache tomcat conf 3 Copy keystore db bak to keystore db 4 Type omconfig system webserver action start Issue 15 A temperature drop below a minimum failure threshold does not cause a system reset even if this alert action is set Issue 16 Clicking the Back and Refresh buttons on the browser may not display the correct page with respect to the Server Administrator component tree tabs tab menus or help as Server Administrator has been designed with limited functionality to reduce ove
40. perating system logs an error message in the Windows System log about the service being marked as an interactive service When you use Server Administrator to configure Alert Actions for an event you can specify the action to execute an application For interactive applications to be executed properly for an Alert Action the DSM Server Administrator Data Manager Service must be configured as an interactive service Examples of interactive applications comprise applications with a Graphical User Interface GUI or that prompt users for input in some way such as the pause command in a batch file When Server Administrator is installed on Microsoft Windows Server 2008 the DSM Server Administrator Data Manager Service is installed as a non interactive service which means that it is configured for not interacting with the desktop directly If an interactive application is executed for an Alert Action in this situation the application is suspended awaiting input from the user but the application interface prompt is not visible to the user The application interface prompt is not visible even after the Interactive Services Detection service is started For each execution of the interactive application there is an entry for the application process in the Processes tab in Task Manager If you want to execute an interactive application for an Alert Action on Microsoft Windows Server 2008 you must configure the DSM Server Administrator Data Manager S
41. ponse Time On Dell PowerEdge x9xx and later systems the response time for some parts of the Server Administrator GUI and CLI has increased to several seconds as Server Administrator no longer caches some of the DRAC iDRAC data The data must be retrieved from the DRAC iDRAC when you request for it Following are the Server Administrator GUI pages whose response time may have increased Server Administrator home page on log in Remote Access gt Users Alert Management gt Platform Events Following are the Server Administrator CLI commands whose response time may have increased omreport chassis remoteaccess config user omreport system platformevents omreport system pedestinations The amount of time varies depending on the hardware system and operating system Notes Notes for Instrumentation Service e Onxx1x systems if conflicting BIOS settings exist while configuring BIOS setup options through Server Administrator the update attempt may fail at system reboot and none of the BIOS setup options may be updated For example when you configure Embedded SATA Controller to RAID and Boot Mode to UEFI simultaneously UEFI does not support RAID option this conflict prevents updates to any BIOS configuration at system reboot e Oncertain systems user defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator After you change the threshold value of a probe
42. rated SAS 5 iR Adapter SAS 5 i Integrated SAS 5 E Adapter PERC 6 E Adapter PERC 6 i Integrated PERC 6 i Adapter SAS 6 iR Integrated SAS 6 iR Adapter SAS 6 int Modular LSI 1020 LSI 1030 PERC H800 Adapter PERC H700 Integrated PERC H700 Adapter PERC H700 Modular PERC H200 Adapter PERC H200 Integrated PERC H200 Modular 6Gbps SAS HBA Controllers PERC H310 Adapter PERC H310 Mini Blades PERC H310 Mini Monolithic PERC H710 Adapter PERC H710 Mini Blades PERC H710 Mini Monolithic PERC H710P Adapter PERC H710P Mini Blades PERC H710P Mini Monolithic and PERC H810 Adapter Controllers Controller Red Hat Linux Red Hat Linux SUSE Linux 11 SP2 SUSE Linux 10 64 Driver 6 1 Driver 5 7 64 bit Driver bit Driver PERC 4e DC Not Applicable Native Native Native PERC 5 E Native Native Native Native PERC 5 i Integrated Native Native Native Native PERC 5 i Adapter Native Native Native Native SAS 5 iR Integrated Native 4 00 38 02 3 Native Native SAS 5 iR Adapter Native 4 00 38 02 3 Native Native SAS 5 i Integrated Native 4 00 38 02 3 Native Native SAS 5 E Adapter Native 4 00 38 02 3 Native Native PERC 6 E Adapter Native Native Native Native PERC 6 i Integrated Native Native Native Native PERC 6 i Adapter Native Native Native Native SAS 6 iR Integrated Native 4 00 38 02 3 Native Native SAS 6 iR Adapter Native 4 00 38 02 3 Native Native
43. rements Minimum of 2 GB RAM Minimum of 512 MB free hard drive space Administrator rights Monitor with a minimum screen resolution of 800 x 600 The recommended screen resolution is at least 1024 x 768 Software Requirements One of the supported operating system and web browsers TCP IP connection on the managed system and the remote system to facilitate remote system management e One of the supported systems management protocol standards For more information see Supported Systems Management Protocol Standards e The Server Administrator Remote Access Controller service requires remote access controller RAC to be installed on the managed system See the relevant Dell Remote Access Controller User s Guide for complete software and hardware requirements NOTE The RAC software is installed as part of the Typical Setup installation option provided the managed system meets all of the RAC installation prerequisites e The Server Administrator Storage Management Service requires Dell OpenManage Server Administrator to be installed on the managed system See the Dell OpenManage Server Administrator Storage Management User s Guide for complete software and hardware requirements e Microsoft Software Installer MSI version 3 1 or later NOTE Dell OpenManage software detects the MSI version on your system If the version is lower than 3 1 the prerequisite checker prompts you to upgrade to MSI version 3 1 After upgrading the MSI to
44. rhead Full feature capabilities of the Web browser such as Back Refresh and Open in New Window may not be supported Issue 17 Selecting the boot sequence under the BIOS Setup tab does not re enable boot devices that have been disabled in the System Setup Program earlier Issue 18 The links on the Server Administrator home page may not work after repeated random clicking To resolve this issue refresh the browser by pressing lt F5 gt or click the browser Refresh button Issue 19 All unsecured HTTP requests to Server Administrator receive an invalid response Server Administrator runs only one instance of the Web server which is secure Make all connections through https lt ip address gt lt port number gt Any http lt ip address gt lt port number gt request for connection with the server receives an invalid response Issue 20 If the browser used with Server Administrator does not display a page or perform an action make sure that the browser is in online mode To go online perform the following e In Internet Explorer on the menu bar click File and clear the Work Offline option When Work Offline is selected a check mark is displayed to the left of the option on the File menu Issue 21 If Internet Explorer prompts you to Work Offline Connect or Try Again always select Connect or Try Again Do not select Work Offline Issue 22 While setting dates in the Asset Information secti
45. soft Windows 2003 Operating Systems Issue 1 You can ignore the following warning message A provider omprov has been registered in the WMI namespace Root CIMV2 Dell to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not impersonate user requests correctly This can be ignored as the Managed Object Format file used to register the provider omprov states that the provider only reads the inventory data it does not perform any functions on the server that require user impersonation Issue 2 When running Server Administrator crypt32 dll errors may be written to the operating system Application Event log This issue occurs due to the Update Root Certificates component which is installed by default as part of Windows Server 2003 installation For more information on this component and reasons for errors see the following articles on the Microsoft website e http www microsoft com technet prodtechnol windowsserver2003 technologies security ws03 mngd 04_s3cer mspx e http support microsoft com default aspx scid kb en us 317541 There are two options to avoid these errors from being written to the Event log e Uninstall the Update Root certificates component as described in the first knowledge base article mentioned above NOTE This procedure may affect other programs as discussed in the article e Install the Server Administrator certificate as a trusted
46. ting system limitation and has no functional impact to the system Issue 14 DF384061 Self signed certificate does not enable the compatibility listener in Windows 2008 R2 managed node On a Windows 2008 R2 managed node a valid CA signed certificate is required to create compatibility mode WinRM Listener You cannot create a compatibility mode listener with a self signed certificate Issue 15 DF165588 Blank page is displayed after the browser is refreshed using lt F5 gt or by clicking the browser Refresh button Server Administrator UI may display a blank page after the browser is refreshed using lt F5 gt or by clicking the browser Refresh button in Internet Explorer Version 7 0 This is a known issue and Microsoft has provided an article and fix The Knowledge Base article number is KB933006 and the fix is provided as security update 933566 MS07 033 Cumulative Security Update for Internet Explorer Issue 16 DF319132 Set operation in Server Administrator is blocked if a single sign on is used to log on Internet Explorer 8 has a new security feature called Loopback security check which prevents NTLM based authentication from the local machine This feature blocks users from performing any set operation in Server Administrator if they are logged in using single sign on SSO clicking the Server Administrator desktop icon on Internet Explorer 8 Issue 17 DF380725 On IE or Firefox Web browsers you cannot attach files to an
47. to 4 so that messages with severity error and above get printed to the console To do this execute the following command as a root user proc sys kernel printk Issue 10 A Security Key Identifier can contain numerals lowercase alphabets uppercase alphabets non alphanumeric characters except space or a combination of any of these aon NOTE If you have used the special characters forward slash or single quote in the Security Key un Identifier they are displayed as underscore on the Change Security Key page and Import Secured Foreign Configurations page This is applicable only to the Security Key Identifier and not to the Passphrase Issue 11 If Storage Management displays a path failure message for a Logical Connector after a reboot use the Clear Redundant Path View provided in the Change Controller Properties controller task and restart the system NOTE Use this command only if you have intentionally removed the multipath connection while rebooting the system Issue 12 In the VMware ESX 4 x and ESX 5 x environment when you create a virtual disk using Storage Management you may see an error message The task failed to complete The create virtual disk task was successful but the operating system may not be aware of the new virtual disk However the virtual disk is available for all operations on rebooting the system Issue 13 Patrol Read is not supported on SSD media T
48. ttack Dell has determined that this warning is a false positive It is possible to make the remote thttpd server execute arbitrary code by sending a request like GET If Modified Since AAA JAAAA Solution If you are using thttpd upgrade to version 2 0 Else contact your vendor and ask for a patch or change your web server CVE on this one is CAN 2000 0359 Dell has determined that this warning is a false positive Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign On feature The Server Administrator security settings are not applicable for Active Directory users Active Directory users with read only login can access Server Administrator even after the access is blocked in the Server Administrator Preferences page Dell SNMP MIB Files for Dell Systems Dell SNMP MIB files for Dell systems allows you to obtain and verify information provided by supported software agents The current MIB files supported by PowerEdge TM software agents are located at support mib on the Dell Systems Management Tools and Documentation DVD NOTE A MIB II compliant SNMP supported network management station is required to compile and browse MIB files OpenManage support for Encrypting File System EFS To improve security Microsoft provides the capability to encrypt files using EFS Note that OMSA will not function if its dependent files are encrypted e Server Administrator GUI and CLI Res
49. value of the Action On Hung Operating System Detection setting is None None indicates that detection will not be performed Issue 9 RAC firmware 2 0 and higher does not support passwords with special characters non alphanumeric only for RAC user IDs logging in using the Web based interface with Local RAC Authentication You cannot log on to RAC if you created RAC user IDs using previous versions of the firmware or using Server Administrator that is running version 2 0 firmware on the managed system Use one of these methods to correct this issue e Change your passwords before updating the firmware e Use the following CLI command to change the password omconfig rac users username xx userpassword yy where xx is the original user ID and yy is the new password e Change the password through Server Administrator using the User tab Make sure that the check box to change the password is checked Enter a new password and then enter it again to validate the change e Use the racadm utility to change the password racadm config g cfgUserAdmin o cfgUserAdminPassword i lt usr_index gt lt new_pwd gt where lt usr_index gt is the index of the user database entry to be modified and lt new_pwad gt is the new password Issue 10 Depending on your network and proxy configurations and whether you are using Mozilla browser you may need to enter the exact IP address of the RAC controller you are trying to access in the
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