Home

Dell OpenManage Essentials Version 1.0 User's Manual

Contents

1. 74 Contents Viewing SystemEventLogs 74 Searching forDevices 74 8 Devices Reference 71 Viewing Inventory SS ES SS SE 78 ViewingAlerts 000 78 Viewing HardwareLogs 78 AlertFilters 004 79 DeviceSearch 000 79 Query Results 80 Creating DeviceGroup 80 Device Group Configuration 80 Device Selection 0 81 Summary Group Configuration 81 9 Viewing Inventory Reports 83 Choosing Predefined Reports 83 Filtering ReportData 85 ExportingReports 85 10 Reports Reference 87 Server Components and Versions 87 Field Replaceable Unit FRU Information 88 Contents NIC Information 89 Hard Drives Inventory 89 PCI Device Information 90 Storage Controllers 90 ESXInformation 90 HyperV Information 91 Warranty Information 91 ModularEnclosures 92 Server Overview 93 11 Viewing Warranty Reports 95 12 Managing Alerts 97 Viewing Alerts and Alert Categories 97 Viewing Alert Logs 97 Understanding t
2. Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Remote Tasks Reference Enter User Name and User Name Provide credentials in the format Password domain user name or local host user name Password Provide the password for the target server Power On works only on targets systems with iDRAC use the IPMI credentials to perform Power On task If you selected Power On then provide KG Key KG Key Enter the KG Key DRAC also supports IPMI KG Key Each BMC is configured to require an access key in addition to user credentials The KG key is prompted only for power on task and not other power tasks because it is an IPMI task NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application and is available only on Dell PowerEdge y9xx and later systems The KG key value is an even number of hexadecimal characters In the format yxxx ydenotes alphanumeric characters and x denotes numbers Deploy Server Administrator Task Selec
3. No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and User Name Provide OpenManage Essentials user Password credentials in the format domain user name or local host user name Password Provide the password Remote Tasks Reference 143 IPMI Command Arguments Output to file Append Include errors Provide the supporting arguments These arguments are case sensitive Provide the corresponding IPMI commands to run the task on selected targets Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the path name and file name of the log file This option is disabled by default Select to append output from the completed command to the specified file If the file does not exist it is created Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target 144 Select a query Select the server s for this task to target Select a query from the drop down list To create a new query click New Select
4. Tape e Discovery NS NS e Correlation e Classification e Hardware inventory e Monitoring e Traps alerts e Application launch e Tape console e Warranty a Requires Modular Disk Storage Manager Controller software installed on the OpenManage Essentials system b Requires internet connection support dell com to view warranty information Discovering and Inventorying Devices 35 Legend and Definitions 36 NS Not Supported Discovery Capability to discover the device on the network Correlation Capability to correlate Discovered server and DRAG iDRAC or BMC devices Discovered modular systems or switches ESX ESXi or Hyper V host and guest virtual machines Classification Capability to classify the devices by type For example servers network switches storage and so on Hardware Inventory Capability to obtain detailed hardware inventory of the device Monitoring or Health Capability to obtain health status and connection status of the device Traps alerts or PETs Capability to receive SNMP traps from the device Application Launch Provides a right click action menu item on the discovered device to launch 1x1 console or application OpenManage Server Administrator CLI Capability to run OpenManage Server Administrator supported commands on the remote discovered servers Deploy OpenManage Server Administrator Capability to deploy OpenManage Server Administrator to
5. 29 Contents Configuring OpenManage Essentials 29 Using the OpenManage Essentials Home Portal 30 Customizing the Home Portal 31 Displaying Additional Available Reports and Graf si es SE od Soh BE shacks wre wads Sw ek 31 Drilling Down Charts and Reports for More Information 2 200 32 Saving and Loading the Home Portal Layout 32 Updating the PortalData 2 32 Hiding Graphs and Reports Components 32 Re arranging or Re sizing Graphs and Reports Components 33 FilteringData 000 33 4 OpenManage Essentials Home Portal Reference 2 vroe Se Lene digs DEE RE 35 OpenManage Essentials Heading Banner 35 Home Portal Reports 35 Device by Status 36 Alerts by Severity 36 Discovered Versus Inventoried Devices 37 Task Status ee 37 Contents 5 Discovering and Inventorying Devices 39 Supported Devices and Protocols 39 Supported Operating Systems Servers Protocols and Features Matrix 43 Supported Operating Systems Storage Protocols and Features Matrix 44 Using the Discovery and Inventory Portal 47 Configuring a Discovery and Inventory Task 47 Excluding Ranges 49 Viewing Configured Discovery and Inventory Ranges se des Be ER see et tee e
6. IP address range Host name Subnet mask Specifies the IP address or IP address range The following are examples of valid discovery range type address specifications is the wildcard character meaning all possible addresses in the specified range 193 109 112 193 104 20 40 192 168 192 168 2 51 3 91 193 109 112 45 99 System IP address 193 109 112 99 NOTE Click Add to add multiple ranges of IP addresses IPV6 addresses are not supported Specifies the host name for example mynode mycompany com Click Add to add multiple host names NOTE You can add multiple host names by separating them using commas NOTE Invalid characters in the host name are not checked If the host name you provide contains invalid characters the name is accepted However the device is not found during the discovery cycle Specifies the subnet mask for the IP address range The subnet mask is used to determine the broadcast addresses for the subnet s part of the range The OpenManage Essentials Network Monitoring Service does not use the broadcast address when discovering devices in an IP address range The following are examples of valid subnet mask specifications e 255 255 255 0 The default subnet mask for a Class C network e 255 255 0 0 The default subnet mask for a Class B network e 255 255 242 0 A custom subnet mask specification By default the subnet mask is set to 255 255 255 0 Discovery And In
7. Check the SNMP configuration on the managed node Ensure that you have specified the OpenManage Essential console IP address and the community string name in the SNMP services of the managed node For information on setting SNMP on a Windows system see Configuring SNMP Services on Windows For information on setting SNMP on a Linux system see Configuring SNMP Services on Linux Troubleshooting 3 Ensure that the SNMP Trap service services are running in the Open Manage Essentials system 4 Check firewall settings to allow UDP 161 162 ports Troubleshooting Discovery of Windows Server 2008 Based Servers You also have to allow the server discovery By default the option is disabled in Windows Server 2008 1 Click Start Control Panel gt Network and Internet gt Network and Sharing Center Advanced Sharing Setting 2 Choose the drop down arrow for the applicable network profile Home or Work Public Under Network Discovery section select the Turn on network discovery Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x or 5 0 Details To generate virtual machine and environmental traps from ESX or ESXi 3 5 or 4 x hosts configure and enable the embedded SNMP agent You cannot use the Net SNMP based agent to generate these traps although it can receive GET transactions and generate other types of traps This represents a change in behavior from ESX 3 0 x in which the configuration file for the Net SNMP b
8. In response to a specific alert received you can run custom scripts or launch a specific application This file must be present on the OpenManage Essentials service tier system where OpenManage Essentials is installed and not on the client browser system For example 92 If you received a temperature warning you can use a custom script to create an incident ticket for your internal Help Desk If you received an MD Array storage alert you can launch the Modular Disk Storage Manager MDSM application to view the status of the array Managing Alerts To create a custom script 1 2 Select Manage Alerts Alert Actions In Alert Actions right click Application Launch and select New Alert Application Launch Action In Name and Description provide an application launch name and description and then click Next In Application Launch Configuration provide an executable name provide an absolute file path for example C ProgramFiles Dell Application exe and provide the substitution information and then click Next If you are running a bat file provide gt null in the parameters To test this script click Test Action before you click Next In Severity Association assign the alert severity to which you want to associate this alert application launch and then click Next In Categories and Sources Association assign the alert categories or alert sources to which you want to associate this alert application launch
9. Environmental EqualLogic Storage FC Switch General Redundancy HyperV Server iDRAC Juniper Switch Keyboard Video Mouse KVM Memory Network Other PDU Performance Monitoring Physical Disk Select this category to include alerts for Brocade Switch Select this category to include alerts for Advanced Infrastructure Management Select this category to include alerts for temperature fan enclosure fan speed thermal and cooling Select this category to include alerts for EqualLogic storage Select this category to include alerts for Fibre Channel switches Select this category to include alerts for General Redundancy Select this category to include alerts for HyperV Server Select this category to include alerts for iDRAC Select this category to include alerts for Juniper switches Select this category to include alerts for KVMs Select this category to include alerts for memory Select this category to include alerts related to network Select this category to include alerts for other devices Select this category to include alerts for PDUs Select this category to include alerts for Performance Monitoring Select this category to include alerts for physical disks 110 Alerts Reference Power Power Center Power Management Printers Processor Removable Flash Media Security Storage Enclosure Storage Peripheral Storage Software System Events Tape Test Events Unknown UPS
10. Displaying Additional Available Reports and Graphs Charts have drill down feature To view additional reports and graphs click the icon on the top right corner to see and display the list of available reports and graphs e Alerts by Severity e Devices by Status e Discovered versus Inventoried Devices e Alerts e Field Replaceable Unit FRU Information e Hard Drives Inventory e HyperV Information e Memory e Modular Enclosures e NIC Information e PCI Device Information Getting Started With OpenManage Essentials 21 e Server Components and Versions e Server Overview Storage Controllers e Task Status e ESX Information After selecting the desired report dock the control using the control to the desired location Drilling Down Charts and Reports for More Information To drill down for further details do the following e In report charts click the charts and further details are displayed e In report tables use the drag and drop option or funnel options to filter for the required data and use right click options to perform various tasks Saving and Loading the Home Portal Layout To save and load the Home portal layout click the fl icon to save changes to the portal page layout All the current layout settings and visible reports on the portal are saved on the portal page To load the previous portal layout click the my icon Updating the Portal Data Cc To refresh the portal page man
11. Management WSMAN VMware ESXi NS NS e Discovery e Correlation Classification e Hardware inventory no storage inventory iDRAC DRAC BMC Discovery Correlation Classification Monitoring Traps Platform Event Traps PET Application launch e RAC Console e Warranty NS Modular enclosure M1000e e Discovery Correlation Classification Enclosure health Traps Application launch e CMC Console e Warranty NS NS 32 Discovering and Inventorying Devices Supported Operating Systems Servers Protocols and Features Matrix Protocol Mechanism Intelligent Platform Management Interface IPMI Command Line Interface CLI Dell servers with OpenManage Server Administrator installed Windows Hyper V NS OpenManage Server Administrator CLI Deploy OpenManage Server Administrator Server Updates e BIOS e Firmware e Driver Linux VMware ESX NS OpenManage Server Administrator CLI e Deploy OpenManage Server Administrator Server updates e BIOS e Firmware e Driver VMware ESXi NS NS Dell servers without OpenManage Server Administrator installed Windows Hyper V NS Deploy OpenManage Server Administrator Linux VMware ESX NS Deploy OpenManage Server Administrator VMware ESXi NS NS Discovering and Inventorying Devices
12. Question What troubleshooting can I do if a software update task or remote task fails to create or run Answer Ensure that the DSM Essentials Task Manager service is running in Windows services Question How do I use command line features while deploying OpenManage Server Administrator Answer Unattended installation provides the following features e A set of optional command line settings to customize an unattended installation e Customization parameters to designate specific software features for installation Optional Command Line Settings Table 1 shows the optional settings available for the msiexec exe MSI installer Type the optional settings on the command line after msiexec exe with a space between each setting K NOTE See support microsoft com for full details about all the command line switches for the Windows Installer Tool Frequently Asked Questions 163 Table 1 Command Line Settings for MSI Installer Setting Result i This command installs or configures a product lt Package Product 4 sysMgmt msi Installs the Server Administrator Code gt software i SysMgmt msi This command carries out a fresh installation of version 6 1 qn X This command uninstalls a product lt Package Product x sysMgmt msi Uninstalls the Server Administrator Code gt software q n bl r f This command sets the user interface UI level qor qn no UI This option is used for silent
13. Select to include network devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices Select to include printers Select to include devices with remote access controllers Select to include Dell servers Select to include storage devices Select to include unknown devices Select to include VMware ESX servers Summary Group Configuration View and edit selections Devices Reference 71 12 Devices Reference Viewing Inventory Reports OpenManage Essentials provides pre defined reports for all discovered and inventoried devices With these reports you can e Consolidate information about devices in your environment e Filter report data per your needs e Export data for use in another application in the XML file format K NOTE You cannot create new reports Choosing Predefined Reports To view predefined reports click Reports The Managed Systems Reports displays the predefined reports Select from the available reports to view particular information about the devices in your environment See table for more information Report Description Summary Identifies the OpenManage Server Administrator versions installed on devices in your environment and allows you to identify the devices generating the most alerts e The upper left web part identifies the OpenManage Server Administrator versions in your environment Clicking the OpenManage Server Adminis
14. Set community Timeout seconds Retries attempts Specifies or edits the community name for SNMP get calls from the OpenManage Essentials user interface The Get Community is a read only password that SNMP agents installed on managed devices use for authentication The Get Community allows OpenManage Essentials to browse and retrieve SNMP data This field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas Specifies or edits the community name for SNMP set calls from the OpenManage Essentials UI The Set Community is a read write password that SNMP agents installed on managed devices use for authentication The Set Community allows OpenManage Essentials to perform tasks that require the SNMP protocol such as shutting down a system This field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas NOTE In addition to the Set Community name an instrumentation password is required to perform an SNMP task on a device Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 15 seconds The default is 4 seconds Specifies or edits the number of times that OpenMana
15. The destination name or IP address used for trap forwarding The community string used for trap forwarding The name of the executable script or batch file to be used by the alert action The command line arguments used when invoking the alert action The alert severity criteria used when matching alerts The alert category criteria used when matching alerts The alert source criteria used when matching alerts The alert source device group criteria used when matching alerts The alert source device criteria used when matching alerts The alert date range criteria used when matching alerts The alert time range criteria used when matching alerts The alert days criteria used when matching alerts If enabled specifies the minimum time in seconds between two of the same alerts from the same device Alerts Reference 109 Alert Categories OpenManage Essentials has many alert categories and sources that are predefined and pre populated for Dell management agents Alert categories are organizational levels of the Alert Categories tree Alert sources specify the low level details of each alert To monitor the alert categories and sources apply an alert action association to the alert source or to its parent category This page provides a list of categories and the alerts sources within that category Use this page to configure alerts based on categories Brocade Switch Dell Advanced Infrastructure Management
16. and uninstall features with one execution of the msiexec exe program For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for managed system software and uninstalls the Broadcom agent This execution is in an unattended but not silent mode K NOTE A Globally Unique Identifier GUID is 128 bits long and the algorithm used to generate a GUID guarantees each GUID to be unique The product GUID uniquely identifies the application In this case the product GUID for Server Administrator is 54C04D53 C3C3 46EA A75F 7AFF4BEB727C MSI Return Code An application event log entry is recorded in the SysMgmt log file Table 3 shows some of the error codes returned by the msiexec exe Windows Installer Engine Table 3 Windows Installer Return Codes Error Code Value Description ERROR_SUCCESS 0 The action is completed successfully ERROR INVALID PARAMETER 87 One of the parameters was invalid Frequently Asked Questions 167 Table 3 Windows Installer Return Codes continued Error Code Value Description ERROR INSTALL USEREXIT 1602 The user canceled the installation ERROR SUCCESS REBOOT REOUIRED 3010 A restart is required to complete the installation This message is indicative of a successful installation K NOTE See support microsoft com for full details on all the error codes returned by the msiex
17. e Is less than or equal to Select to find a value that is less than or equal the value you provide e Is greater than or equal to Select to find a value that is greater than or equal to the value you provide e Is greater than Select to find a value that is greater than the value you provide Health Status options e Unknown e Normal Warning e Critical Connection Status options e On Off 4 Click Filter to view the filtered summary information 5 Click Clear Filter to remove the filtered summary information 46 Discovery And Inventory Reference 6 Right click device status and select from these options IP Address or iDRAC name Displays the IP address or the iDRAC name Details Select to view device details Alerts Select to view the alerts generated for this device Application Launch Select to launch an application Troubleshoot If the Troubleshooting Tool is installed then select this option to launch the Troubleshooting Tool The Troubleshooting Tool is disabled by default To enable the Troubleshooting Tool see Preferences Reference Refresh Inventory Select to run inventory on the device Refresh Status Select to run a status check on the device Add to New Group Select to add the device to a group Exclude Range Select to remove the device from the discovery and inventory range Remove Select to remove the device information Export Select to export the device informat
18. number is 22 Remote Tasks Reference 139 Generate Trusted Key for Linux Output to file Append Include errors Select this option to generate a trusted device key for communicating with devices This option is disabled by default NOTE The first time that OpenManage Essentials communicates with a managed device with Linux operating system a key is generated and stored on both the devices This key is generated per device and enables a trust relationship with the managed device Select to enable output to a log file This option captures standard output and writes it to the log file If you select this option enter the path name and file name of the log file This option is disabled by default Select to append output from the completed command to the specified file If the file does not exist it is created Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select the servers Select a query from the drop down list To create a new query click New Select the severs to which you want to assign this task 140 Remote Tasks Reference Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this o
19. 33 Protocol Mechanism Intelligent Platform Management Interface IPMI Command Line Interface CLI iDRAC DRAC BMC e Discovery e RACADM CLI e Classification e IPMI CLI e Correlation e iDRAC health e Application launch e RAC console e Warranty Modular Enclosure M1000e NS e RACADM CLI e IPMI CLI a You cannot perform this task if the device is not discovered inventoried or both b Requires internet connection support dell com to view warranty information Supported Operating Systems Storage Protocols and Features Matrix Protocol Mechanism Simple Network Symbol Management Protocol SNMP EMC NaviSphere CLI Storage Devices EqualLogic e Discovery NS Correlation Classification Hardware inventory Monitoring Traps alerts e Application launch EqualLogic console 34 Discovering and Inventorying Devices NS Protocol Mechanism Simple Network Symbol EMC Management NaviSphere CLI Protocol SNMP Dell EMC e Discovery NS e Hardware NOTE Both e Correlation inventory ee e Classification Monitoring avisphere are Ed s Applicaton required for Traps Alerts ee complete EM management of N e 1 Dell EMC devices ie TS Manager PowerVault Traps Alerts e Discovery NS e Correlation e Classification e Hardware inventory e Monitoring e Application launch Modular Disk Storage Manager
20. CSV file containing host names or IP addresses c Click Next 3 After you have provided at least one IP address IP range host name or a combination thereof continue to customize the discovery and inventory options or complete the configuration using the default options Clicking Finish without setting any further configurations immediately runs the discovery and inventory tasks using the default SNMP and ICMP protocols It is recommended that you review and revise your protocol configurations prior to clicking Finish For more information about each protocol listed below click 2 gt Why do I need this help K NOTE When discovering ESXi based servers to see the guest virtual machines grouped with the host enable and configure the WS Man protocol K NOTE By default SNMP is enabled and values are assigned ICMP parameters K NOTE After completing any of the following steps click either Next to continue or click Finish to complete the Discovery Range Configuration e In ICMP Configuration to detect devices on the network edit the ICMP parameters e In SNMP Configuration to discover servers provide the SNMP parameters Ensure that the SNMP community string specified in Get Community matches the SNMP community string of the device or devices you wish to discover e In WMI Configuration to authenticate and connect to remote devices provide the WMI parameters The format for entering credentials for WMI must b
21. Essentials improves upon the optimized parallel threading implementation in the Network Monitoring Service introduced in IT Assistant As the discovery process is very I O intensive you can optimize the process by making it a parallel operation where threads running in parallel known as multi threading are sending requests and handling responses to several devices at once 40 Discovering and Inventorying Devices To an extent the more threads that run in parallel each communicating to a different device the faster is the discovery barring overall high network congestion or latency The discovery process by default allows a maximum of 32 threads to run in parallel or concurrently at any one time for discovery To control the number of parallel threads executing move the discovery throttle control either left or right When set at the maximum 32 parallel threads are actually allowed to run If the throttle is at 50 only 16 threads are allowed to run at any one time As the discovery service is optimized for parallel threading operations the system can utilize more system resources even at the same throttle setting It is recommended that you monitor the system resources so that a satisfactory trade off is made between discovery speed versus system resources available for OpenManage Essentials Lowering or increasing the throttle depends on the system it is running on and the available resources Note that the discovery service m
22. FRU s identification number FRU Part Number The industry specific number that differentiates the type of FRU Memory System Name Provide a name for this server power options task Service Tag Unique identification number assigned to the system System Type The system s model name For example PowerEdge R710 Memory Device Name The device s named assigned by the manufacturer For example DIMMI A Memory Device Size The size of the memory device in GB MB Memory Device The name of the device s manufacturer Manufacturer Memory Device Part The industry specific number assigned to the device Number Memory Device Serial The roll number assigned to the device by the Number manufacturer 78 Reports Reference NIC Information System Name System Type NIC IP Address MAC Address NIC Description The name of the system The system s model name For example PowerEdge R710 The unique IP address assigned to the NIC device A unique Media Access Control address MAC address identifier assigned to network interfaces for communications on the physical network segment Information on the NIC device Hard Drives Inventory System Name System Type Service Tag Channel Enclosure ID Target ID LUN ID Size GB Bus Type Serial Number Revision Vendor The unique system s name that identifies it on the network The system s model information A Dell specific
23. Man parameters for discovering ESXi installed devices Enable WS Man Select to discover ESXi installed devices Discovery User ID Provide authenticated user ID 52 Discovery And Inventory Reference Password Provide password Timeout Provide the time after which the discovery attempts must stop Retries Provide the number of attempts to discover the devices Port Provide the port information Secure Mode Select to securely discovery devices and components Skip Common name Select to skip common name check check Trusted Site Select if the devices you are discovering is a trusted device Certificate file Click Browse to traverse to the file location IPMI Configuration Use the IPMI protocol for out of band discovery of RACs DRACs and iDRACs This option is for Lifecycle controller enabled discovery and inventory Ensure that the IP address of the DRAC and iDRAC is selected To configure IPMI see support dell com Select these options to configure the IPMI version 2 0 parameters This configuration is required for discovery Enable IPMI Discovery Enables or disables the IPMI protocol by discovery range User name Enter the Baseboard Management Controller BMC or DRAC user name NOTE The default user name is root It is recommended that you change it for security Password Enter the BMC or DRAC password NOTE The default password is calvin It is recommended that you change it for security D
24. OpenManage Server Administrator e Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed K NOTE Inventory automatically starts after the updates are applied to a target server K NOTE OpenManage Essentials does not support system updates through Lifecycle Controller Check for these prerequisites before you update systems e Internet is accessible and you can access dell com and ftp dell com if you are using online catalog source e DNS is resolved To view the System Update page click Manage System Update ace System Uplate Farmers Tas Updating Server BIOS Firmware Drivers and Applications Compliance report See Compliance 2 Tabbed systems information See Report Compliant Systems Non Compliant Systems and Non Inventoried Systems System update tasks See All System Update Tasks Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers Online source Default option which obtains latest driver and firmware versions from ftp dell com K NOTE OpenManage Essentials automatically checks for updates and displays a message if a newer version is available File system source Drivers and firmware from the Dell OpenManage Server Update Utility SUU media Repository Manager file Customized selection of specific drivers and firmware gen
25. Server Administrator Dell OpenManage Array Manager and Dell PowerConnect for Simple Network Management Protocol SNMP Windows management Instrumentation WMI Intelligent Platform Management Interface IPMI management or WS Management WS Man See agents supported for more information about systems management instrumentation agents Name Resolution Specify how the device names are resolved If you are managing a cluster use the NetBIOS name resolution to discern each independent system If you are not managing a cluster a DNS name resolution is recommended e DNS Select to resolve names using the Domain Naming Service e NetBIOS Select to resolve names using system Names Inventory Schedule Use Inventory Polling to specify the default inventory settings for OpenManage Essentials OpenManage Essentials collects inventory information such as software and firmware versions as well as device related information about memory processor power supply Peripheral Component Interconnect PCI cards and embedded devices and storage Discovery And Inventory Reference 57 Enable Inventory Select to schedule inventory Configure Global Set the freguency of the inventory in weekly or daily Inventory Polling intervals Interval NOTE OpenManage Essentials performs inventory only on devices that have already been discovered Every Week On Specify the day or days of the week that you want to schedule the inve
26. Time Range 118 Contents 10 Alert Action Duplicate Alert Correlation Summary Alert Action Details AlertCategories 0 Alert Source EE EE EE eee 14 Updating Server BIOS Firmware Drivers and Applications 15 Sys Contents Understanding Server BIOS Firmware and Drivers Sources Choosing the Right Source for Updates Selecting an Update CatalogSource Viewing Comparison Results Applying System Updates Selecting Non Compliant Systems Scheduling Updates Viewing Updated Status Viewing Active Catalog tem Update Reference FilterOptions System Update Compliance Report Compliant Systems Non Compliant Systems Non Inventoried Systems Inventory Systems All System Update Tasks Task Execution History 133 Selecta CatalogSource 134 View Active Catalog 135 Create an Update Task 135 16 Managing Remote Tasks 137 About Remote Tasks 137 Managing Command Line Task 137 Managing RACADM Command Line Tasks 138 Managing Server Power Options 139 Deploying Server A
27. Tool If installed will launch the troubleshooting tool application which is used to run tests and configure devices User Interface Logs Enabled Enable or disable logging of User Interface Disable to increase performance Log Asynchronous Enable or disable logging for threading and asynchronous Calls update method calls Turn on both Log Asynchronous Calls and Informational to view update calls Informational Enable or disable logging of behaviors that are marked with a severity of General Information Warning Enable or disable logging of behaviors that are marked with a severity of Warning Critical Enable or disable logging of behaviors that are marked with a severity of Critical Clear Clear the user interface log grid Export Export the user interface log to file CSV HTML TXT and XML supported Severity The severity of the recorded deviation in user interface behavior Tools Reference 175 Start Time The time at which this behavior occurred Source The source of the behavior Description More information on the behavior Application Logs Severity The severity of the recorded deviation in application s behavior Time The time at which this behavior occurred Message Information on the behavior 176 Tools Reference Tutorials You can refer the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time In Tutorials click
28. Viewing Inventory Reports 75 16 Viewing Inventory Reports Reports Reference From Reports you can view the following e Summary e Server components and versions e FRU Information e Memory e NIC Information e Hard Drives Inventory e PCI Device Information Storage Controllers e ESX Information e HyperV Information e Warranty Information e Modular Enclosures e Server Overview The summary page lists the following e Systems using specific Server Administrator agent Summary of Server Administrator agents and systems e Active systems based on event occurrence e Top five systems with most event Server Components and Versions System Name Host name of the system Service Tag Unique identification number assigned to the system Model Type The system s model name For example PowerEdge R710 Description The software information Reports Reference 77 Software Type The type of software that is available on the system For example firmware Software Version The version number of the software that is available on the system Field Replaceable Unit FRU Information System Name The user provided name of the system Model Type The system s model name For example PowerEdge R710 Service Tag Unique identification number assigned to the system FRU Device Name The standard FRU name assigned to the device FRU Manufacturer The name of the FRU manufacturer FRU Serial Number The manufacturer specified
29. a specific group of servers K NOTE The software feature IDs mentioned in Table 2 are case sensitive Table 2 Software Feature IDs Feature ID Description ALL All features BRCM Broadcom NIC Agent INTEL Intel NIC Agent IWS Dell OpenManage Server Administrator Web Server OMSM Server Administrator Storage Management Service RmtMgmt Remote Enablement RAC4 Remote Access Controller DRAC 4 RAGS Remote Access Controller DRAG 5 iDRAC Integrated Dell Remote Access Controller SA Server Administrator K NOTE Only iDRAC6 is supported on xx1 x systems You can include the REINSTALL customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to reinstall An example is 166 Frequently Asked Questions msiexec exe i SysMgmt msi REINSTALL BRCM ab This command runs the installation for Dell OpenManage Systems Management and reinstall only the Broadcom agent in an unattended but not silent mode You can include the REMOVE customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to uninstall For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for Dell OpenManage Systems Management and uninstalls only the Broadcom agent in an unattended but not silent mode You can also choose to install reinstall
30. alerts Unknown Select to include unknown alerts Normal Select to include normal alerts Warning Select to include warning alerts Critical Select to include critical alerts Application Launch Configuration Use this window to configure the application that you want to launch and to test the launch K NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction Executable Name Specifies the fully qualified path name and file name of the executable file that launches the application program Alerts Reference 103 Arguments 104 Alerts Reference Specifies or edits any reguired or desired command line parameters to be used in launching the application program You can use the following variable substitutions to specify information in the Arguments field Sn system name Sip IP address Sm message d date St time Ssev severity Sst Service Tag Se enterprise OID Ssp specific trap ID Sg generic trap ID Scn alert category name sn alert source name Spkn package name Sat asset tag If you have an executable or a batch file with the parameter f in a file name you might have an application launch that looks like the following Executable Name value is c temp your_script bat and Arguments is f output txt gt null When the alert action is triggered it runs you
31. and then click Next In Device Association assign the device or device groups to which you want to associate this alert application launch and then click Next By default the Application Launch Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Summary review inputs and click Finish Forwarding Alerts You may want to consolidate alerts from multiple management stations to one management station For example you have management stations in multiple locations and you want to view status and take action from one central location To create alert forwards 1 2 Select Manage Alerts Alert Actions In Alert Actions select Trap Forwarding and right click New Alert Trap Forward Action Managing Alerts 93 In Name and Description provide Trap Forward name and description and then click Next In Trap Forwarding Configuration provide destination host name or IP address provide community information to send a test trap to the destination management station click Test Action and then click Next In Severity Association assign the alert severity to which you want to associate this trap forwarding alert and then click Next In Categories and Sources Association assign the alert categories source to which you want to associate this trap forwarding alert and then click Next In Device Association assign the device or device groups to whic
32. and unattended installation qb basic UI This option is used for unattended but not silent installation qr reduced UI This option is used for unattended installation while displaying a modal dialog box showing install progress qf full UI This option is used for standard attended installation 164 Frequently Asked Questions Table 1 Command Line Settings for MSI Installer continued Setting Result fl ploleldlclalu Im s v lt Package ProductCode gt This command repairs a product p This option reinstalls a product only if a file is missing o This option reinstalls a product if a file is missing or if an older version of a file is installed e This option reinstalls a product if a file is missing or an equal or older version of a file is installed d This option reinstalls a product if a file is missing or a different version of a file is installed c This option reinstalls a product if a file is missing or the stored checksum value does not match the calculated value f a This option forces all files to reinstall u This option rewrites all required user specific registry entries m This option rewrites all required system specific registry entries f s This option overwrites all existing shortcuts v This option runs from the source and re caches the local package Do not use the v reinstall option for the f
33. be executed interval Use this option to prevent a device from sending an overabundance of alerts to the console Ignore duplicate alerts Select to set time that are received during the interval 1 600 seconds No Select this option if you do not want duplicate alerts to run at increased duration Summary Alert Action Details View and edit selections The alert action details screen is shown on the final page of the alert action wizards or when clicking on any alert action in the tree The alert action will have a subset of the following properties depending on alert action type and filter criteria chosen this probably should be a table 108 Alerts Reference Name Action Enabled Type Description To From Subject Message Destination Community Executable Name Arguments Associated Severity Associated Alert Categories Associated Alert Sources Associated Device Groups Associated Devices Associated Date Range Associated Time Range Associated Days Minimum Repeat Time The name of the alert action Specifies if the alert action is enabled or disabled The alert action type App Launch Email Ignore and Trap Forward The description of the alert action The e mail address es to whom the e mail is sent The e mail address from whom the e mail originates The subject of the e mail which may include alert tokens The message of the e mail which may include alert tokens
34. installed The system s model information The name of the guest virtual machine The size of the virtual machine s RAM The state of the virtual machine if the machine is powered off or powered on Warranty Information System Name Device Model Type Device Type Shipped Date Service Tag The unique system s name that identifies it on the network Enable the proxy setting for the warranty to Warranty data from support dell com The system s model information The type of device for example server Remote Access Controller The date on which the device was sent from the factory A Dell specific unique bar code label identifier for a system Reports Reference 81 Service Level Code Service Provider Start Date End Date Days Remaining Warranty Description Displays the service level code such as parts only warranty POW next business day onsite NBD and so on for a particular system The name of the organization that will provide the warranty service support for the device The date from which the warranty is available The date on which the warranty will expire The number of days the warranty is available for the device The warranty details applicable for the device Modular Enclosures Enclosure Model Type Slot Number Slot Name Slot Availability Firmware Version Enclosure Service Tag Enclosure Name Blade Model Type Blade Service Tag The enclo
35. server Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for Select the severs to which you want to assign this task this task to target 138 Remote Tasks Reference Schedule and Credentials Set schedule Enter User Name and Password Select from these options e Activate Schedule Select this option to activate a schedule for the task e Run now Select this option to run the task immediately e Set schedule Select this option to set a date and time for the task to run User Name Provide in the format domain user name or local host user name Password Provide the password Command Line Task Select this option to create command line tasks General Task Name Provide name of the task Remote Server Select this option to run Remote Server Administrator Administrator Command on selected servers Command Generic Command IPMI Command RACADM Command Line Select this option to run executable and commands on the system with OpenManage Essentials Select this option to run IPMI commands on selected servers Select this option to run RACADM commands on selected servers Remote Server Administrator Command Command SSH Port number Provide command for example omereport system summary Provide the Secure Shell SSH port number on the managed Linux system The default value for the port
36. systems e View the remote tasks e Make changes to any task by right clicking it Managing Command Line Task You can create custom command line tasks to run CLI commands on local and remote systems and run batch files and executables on local systems For example you can create a custom command line task to run a security audit and gather information on the systems security status To create command line tasks 1 From OpenManage Essentials click Manage Remote Tasks Create Remote Tasks Right click Command Line and click Create Command Line Task On General provide a task name Select one of the following options e Remote Server Administrator Command Select to run the server administrator command on remote servers e Generic Command Select to run the command executable file or batch file Managing Remote Tasks 127 e IPMI Command Select to run the IPMI commands on the remote system e RACADM Command Line Select to run the RACADM commands on the remote system Based on your selection in the preceding step provide the following e Ifyou selected Remote Server Administrator Command then provide command SSH port number and select Generate Trusted Key for Linux if you want to generate a trusted key e Ifyou selected Generic Command RACADM Command Line or IPMI Command then provide command and append output information Providing the append output information is optional On Task Target
37. the local version of SQL Server that has all supported components e The RDBMS is altered to support both SQL and Windows authentication e An SQL login is generated for OpenManage Essentials services and this login is added as a RDBMS SQL login with sysadmin privileges K NOTE The password for the SQL login is controlled by the application and is different on every system It is recommended that a custom install is selected when you want to use a domain service account for added security and SQL Server Management Studio SSMS selection For a Custom install of OpenManage Essentials provide the Windows or SQL login At runtime when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding the self signed certificate is regenerated Installing OpenManage Essentials 1 Double click the OpenManage Essentials executable file The Dell OpenManage Install screen is displayed The following options are available e Dell OpenManage Essentials Select this option to install Dell OpenManage Essentials and the Troubleshooting Tool e Dell Repository Manager Select this option to install Dell Repository Manager Using Repository Manager you can create customized bundles and repositories of Dell Update Packages software utilities such as update drivers firmware BIOS and other applications e Dell License Manager Select this option to install the Dell license manager Dell Lice
38. Dell OpenManage Essentials Version 1 0 User s Guide Notes and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer N CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed Information in this publication is subject to change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic KACE FlexAddress and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server MS DOS and Windows Vista are either trademarks or re gistered trademarks ofMicrosoft Corporation in the United States and or other countries Red Hat Enterprise Linux and Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell is a registered trademark and SUSE is a trademark of Novell Inc in the United States and other countries Oracl
39. Discovery ie ee ER ES RR EERS SR REK 178 Inventory is US EER ME RE RR a Ee 180 System Update 180 21 Preferences Reference 183 22 Tools Reference 185 User Interface Logs 185 ApplicationLogs 186 23 Tutorials tech A wate ait Aes tls Sea es 187 24 Appendix Right Click Actions 189 Devices oore Ma Ed See ae ee ee aw Wl ig 189 DeviceSearch 190 Discovery Range Summary 190 Managing Include Ranges 190 Managing Exclude Ranges 190 View Filters 2 0 0 0 0 000000 0 ae 191 Alerts ad ES EE EE es Se arei 191 Remote Tasks SS ES SS Se 191 Contents 13 14 Contents About OpenManage Essentials OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems devices and components in the enterprise s network With OpenManage Essentials a web based and one to many systems management application for Dell systems and other devices you can Discover and inventory the systems Monitor systems health View and manage system alerts Perform system updates View hardware inventory and compliance reports About OpenManage Essentials 5 6 About OpenManage Essentials Installing OpenManage Essentials Installation Prereduisites and Minimum Requirements For a list of supported platforms operating syst
40. Enterprise Edition Network 100 Mbps or higher Web Browser e Microsoft Internet Explorer 8 or later e Mozilla Firefox User Interface Microsoft Silverlight version 0 or version 5 0 NET 4 0 Downloading OpenManage Essentials You can download OpenManage Essentials from support dell com or the Dell TechCenter website Terms and Conditions for Using Relational Database Management Systems The relational database management system RDBMS used for installing OpenManage Essentials is an SQL server The SQL server has configuration settings separate from the OpenManage Essentials database The server has logins SQL or Windows that may or may not have access to the OpenManage Essentials database K NOTE You require a sysadmin role to perform the SQL server tasks When OpenManage Essentials is installed Internet security is modified by adding registry entries to the ZoneMaps for HKLM and HKCU This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site 8 Installing OpenManage Essentials A self signed certificate is created and this certificate is installed in the root Certificate Authorities CA and My certificates However it is recommended to use a custom certificate To prevent certificate errors remote clients must install OpenManage Essentials certificate in both CA and Root Certificate Stores to remove the certificate errors For a Typical install of OpenManage Essentials e Use
41. First Time Setup to view the configuration information for the following SNMP Configuration SNMP Open Services Console SNMP Open SNMP Properties SNMP Security Settings SNMP Trap Settings Install OpenManage Server Administrator Windows Server 2008 Configuration Discover Devices You can view tutorials for the following Linux configuration for SNMP and OpenManage Server Administrator SNMP configuration using group policies Configuring ESX 4 x for discovery and inventory Configuring ESXi 4 x and 5 0 for discovery and inventory Tutorials 177 178 Tutorials Appendix Right Click Actions The following tables lists all the right click actions that are available in OpenManage Essentials K NOTE The right click options displayed in OpenManage Essentials are dependent on your access privilege You must have administrator access to see all the options Devices IP Address or iDRAC name Right click to view the iDRAC console Details Select to view device details Alerts Select to view the alerts generated for this device Application Launch Select to launch an application Troubleshoot If the Troubleshooting Tool is installed then select this option to launch the Troubleshooting Tool NOTE The Troubleshooting Tool is disabled by default To enable the Troubleshooting Tool see Preferences Reference Refresh Inventory Select to run inventory on the device Refresh Status Select to run a status che
42. Last Discovery and Inventory Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery Discovery Range Displays the IP Address range or host name Devices Discovered Displays information on number of devices discovered Last Inventory Details Inventory Last Run at Displays the time and date information for the last run inventory Inventory Range Displays the IP Address range or host name Devices Inventoried Displays information on number of devices inventoried Discovered Versus Inventoried Devices Provides a graphical report of number of devices and Dell servers discovered or inventoried You can use this report to ascertain the discovered devices and Dell servers that are unclassified See Viewing Device Summary for more on summary information and filter options for the summary information Click any section of the graph to see the device summary for the selected region In the device summary double click a row to view the details inventory view for that device Alternatively right click and select details for the inventory view or right click and select alerts for the alerts specific to that device Filter by Select to refine the search results e All e Ranges Select to filter based on the selected range 44 Discovery And Inventory Reference Task Status Provides a list of currently executing and previously run tasks and their status T
43. MI connection for the Windows based devices and SSH for the Linux based devices Ensure that the required ports are opened Omremote commands require a Server Administrator supported operating system with Server administrator installed To install update Server administrator on the remote system you must use an operating system preinstall package Frequently Asked Questions 171 172 Freguently Asked Ouestions Preferences Reference In the Preferences page you can configure the OpenManage Essentials console Set the SMTP and proxy server information adjust session timeout database maintenance schedules restart services and enable or disable the ActiveX features K NOTE After modifying the console settings click Apply to save the changes Navigating to another portion of the console without clicking Apply resets the settings to the previously saved preferences SMTP Server Name or The SMTP server host name or IP address used for sending IP Address e mail alerts Console Session Amount of user inactive time that passes before the console Timeout automatically logs the user out Database Maintenance The date and time when the database maintenance Execution Schedule activity will begin The console is less responsive during the maintenance Restart Network Restarts the Windows Services associated with Monitor and Task OpenManage Essentials Manager Services Security Settings ActiveX Allow Remote Desktop Ins
44. MP 60 Storage 62 WMI 62 WS Man 62 configuring e mail event action 115 Create Alert action filters 110 Ignore exclude filters 110 Update task 135 Custom catalog 124 custom subnet mask specification 59 D Default subnet mask Class B network 59 Class C network 59 Dell TechCenter 35 Device status interval 69 Devices Manging 71 Searching 74 Viewing 71 Discovery and Inventory Configuring task 47 Portal 47 Index 183 discovery range definition 58 Discovery speed 66 Drivers Updating 123 E Enable device discovery 66 Enable device status 69 F Firmware Updating 123 freguency of inventory 68 G Get community 61 Globally Unigue Identifier GUID 177 H host name 59 Initiate device discovery 66 instrumentation password 61 inventory poll speed 68 Inventory Reports Exporting 85 Filtering 85 Predefined reports 83 Viewing 83 IP address 59 range 59 L Logs Application 186 User interface 185 0 OpenManage Essentials About 15 Installing 17 P Preferences 183 R Registered discovery ranges 58 Reinstall 176 Remote tasks 137 Use cases 140 Remove 176 Right click actions 189 Index 184 Alerts 191 Device search 190 Devices 189 Discovery range 190 Remote tasks 191 View filters 191 S Scheduling Discovery 50 Inventory 51 Security 159 Permissions 159 Ports 161 Protocols 161 Roles 159
45. Select catalog source 134 Server power options 139 Set community 61 Name 61 SNMP 39 get calls 61 set calls 61 traps 115 SSL certificate 160 Status polling Configuring 52 status polling 68 Status speed 69 subnet 58 Subnet mask 59 SystemUpdate 130 T trap forwarding 116 Tutorials 187 V View active catalog 135 Viewing Device inventory 74 System event logs 74 W Warranty reports 95 WMI 39 WSMAN 39 Index 185 186 Index
46. Select to include Modular Systems Select to include Network Devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices Select to include Printers Select to include devices with Remote Access controllers Select to include Dell servers Select to include storage devices Select to include unknown devices Select to include VMware ESX servers Alerts Reference 107 Date and Time Range Limit Date Range Specifies a specific date range to match alerts Limit Time Range Specifies a specific time range to match alerts Limit Days Select to specify the days on which to enable the alert association If you do not enable this option the association is applied continuously within the time frame that you specify Each of these fields are exclusive of the other so selecting date 8 1 11 10 1 11 lam to 4 AM Friday will match alerts on only Fridays from 1 4 AM only within that date range NOTE It is possible to input a date range and days selection that will never produce a result For example 9 1 11 and Monday since 9 1 11 was a Thursday it will never match If none of these are checked it means the alert selection will have no date time filter Alert Action Duplicate Alert Correlation Yes Only duplicate Enabling this option deletes duplicate alerts with the same alerts that match this ID and from the same device received within the specified filter will
47. Virtual Disk VMware ESX Server Select this category to includ Select this category to includ Select this category to include Select this category to includ e alerts for power e alerts for power center alerts for power management e alerts for printers Select this category to include alerts for processor Select this category to includ media Select this category to includ Select this category to includ e alerts for removable flash e alerts for security e alerts for storage enclosures Select this category to include alerts for storage peripherals Select this category to includ Select this category to includ Select this category to includ Select this category to includ Select this category to include Select this category to includ e alerts for storage software e alerts for system events e alerts for tape drives e alerts for test events unknown alerts related statuses e alerts for UPS Select this category to include alerts for virtual disks Select this category to include alerts for VMware ESX servers Alert Source Each Alert Category contains alert sources Click an alert category to view alert sources Expand a category to view the list of alert sources and select an alert source Name Type Catalog Severity The name of the new alert source for example myFanAlert The protocol information Provides the catalog information Specifies the severity
48. able device discovery 2 Initiate device discovery 3 Set the discovery speed 4 Specify how devices are discovered 5 For failed discovery attempts use the Troubleshooting Tool To view discovery configuration click Manage Discovery and Inventory gt Configuration Discovery Schedule Configure OpenManage Essentials to discover new devices on a network The settings apply to all discovery ranges OpenManage Essentials records all agents IP addresses and the health of the devices Enable Discovery Select to schedule device discovery Configure Global Device Set the frequency of discovery in weekly or daily Discovery interval intervals e Every Week On Spccify the day or days to schedule discovery and the time for the discovery to begin e Every lt n gt Days lt n gt Hours interval Specify the intervals between discovery cycles The maximum discovery interval is 365 days and 23 hours Discovery Speed Specify the amount of resources system and network available for accelerating the discovery speed The faster the speed more resources are required to perform discovery but less time is required 56 Discovery And Inventory Reference Discover Specify how the devices are discovered e All Devices Select to discover all devices that respond to an Internet Control Message Protocol ICMP ping Instrumented Devices Select to discover only devices that have instrumentation such as Dell OpenManage
49. action associations to trigger actions such as sending e mails when an alert condition is met e You can create ignore exclude or both associations to ignore SNMP traps and CIM indications when they are received You use these associations to suppress alert floods e You can create alert view filters to customize the Alert Logs view For more information about creating alert action associations see Managing Alerts Use this window to perform the following tasks e Create new alert action associations ignore exclude filters and alert view associations e View summary information for alert action associations ignore exclude associations and alert view filters e Edit delete rename and copy alert action associations ignore exclude associations and alert view filters 100 Alerts Reference Severity This page provides a list of alert severity Name Name of the item applicable only for ignore action and view filter Enabled Select to enable the alert action applicable only for ignore action Severity The alert types available All Select to include all types of alerts Unknown Select to include unknown alerts Normal Select to include normal alerts Warning Select to include warning alerts Critical Select to include critical alerts Acknowledgement Limit alerts based on the acknowledge flag Match only acknowledged alerts Match only unacknowledged alerts Associations alerts by
50. als and then click Finish Make changes to any task by right clicking the task Managing Server Power Options You can create tasks to manage power on servers To create a remote task 1 From OpenManage Essentials select Manage Remote Tasks Create Remote Tasks Right click Server Power Options and select Create Power Task 2 In Create a Power Task on General do the following e Provide task name e Select power options If required select Shutdown OS first to shut the operating system down before starting the power tasks 3 On Task Target do one of the following e Select a query from the drop down list or create a new query by clicking the New button e Select server targets for running the commands 4 On Schedule and Credentials set the schedule parameters provide target credentials and then click Finish For more information see Server Power Options Managing Remote Tasks 129 Deploying Server Administrator You can create tasks to deploy OpenManage Server Administrator on servers installed with Windows or Linux operating systems You can also plan a date and time to schedule the OpenManage Server Administrator deploy task To create an OpenManage Server Administrator deployment task 1 Select Manage Remote Tasks Create Remote Tasks Right click Deploy Server Administrator and click Create Deployment Task On General provide task name If you want to deploy OpenManage Server Administrator on Win
51. ample System Events The Alert Source Device Search You can do the following devices search options e Run an existing query e Create a new query e Delete a query Run Existing Query Delete Query Create New Query Query logic Select this option and then select a query from the drop down list Select to delete a query after you complete the following action Select the Run Existing Query option then from the drop down list select the query that you want to delete Select this option to create a query and then enter a name for the query in the adjoining field Select from the query logic options to create multiple query options Select the check box to enable and include an argument Devices Reference 69 Run Ouery Save Ouery Select to run the selected guery Select to save a guery Query Results The device search lists these options Health Status Connection Status Name OS Name OS Revision Service Tag Asset Tag Device Model Device type System Revision Number Displays the health status of the device The status options are Normal Warning Critical and Warning Displays the connection status of the device The connection status are On or Off Displays the name of the device Displays the operating system installed on the device Displays the version of the operating system installed on the device Displays a unique identifier that provides the ser
52. anges Right click Exclude Ranges and then select Add Exclude Range In the Create screen click Ok In Exclude Range Configuration provide IP address range or host name and click Add After the IP address or host name is listed click Finish Discovering and Inventorying Devices 39 Viewing Configured Discovery and Inventory Ranges From OpenManage Essentials click Manage Discovery and Inventory Discovery Ranges Discovery Ranges Include Ranges Scheduling Discovery 1 Click Manage Discovery and Inventory Configuration Discovery Schedule 2 In Discovery Schedule Settings a Select desired schedule parameters b Optional You may adjust the task speed slider for faster task execution however more system resources are consumed c Discover all instrumented devices Discovery Speed slider bar This control also known as the discovery throttle controls how fast discovery occurs and how much network and system resources are consumed for discovery by controlling the e Number of discovery threads that are allowed to run at any one time e Delay in between the communicating devices during a network ping sweep in milliseconds K NOTE Each tick on the throttle control equals 10 and the range is from 10 to 100 By default in OpenManage Essentials the discovery throttle is set at 60 Upon an upgrade from IT Assistant the throttle control remains at its previously set value Multithreading Dell OpenManage
53. ased agent controlled the generation of virtual machine traps Solution Use the vicfg snmp command from the Remote CLI or vSphere CLI to enable the SNMP agent and configure trap destinations Each time you specify a target with the vicfg snmp command the settings you specify overwrite all previously specified settings To specify multiple targets specify them in a single command separated by commas Troubleshooting 159 To enable and configure SNMP traps K NOTE Ensure that the SNMP protocol is open in the ESX firewall For ESX 3 5 use 160 the Remote CLI For ESX 4 x use the vSphere CLI The commands for both are same Run the vicfg snmp pl command to see if SNMP is enabled vicfg snmp show K NOTE By default vicfg snmp pl is located in the C Program Files VMware VMware vSphere CLI bin directory after the VMware vSphere CLI installation Run the vicfg snmp help command for a full list of options Specify the communities and trap targets using the following command vicfg snmp pl server lt hostname gt username lt username gt password lt password gt t lt target hostname gt lt port gt lt community gt K NOTE In ESX 4 x you may need to use the c lt community gt flag For example to send SNMP traps from the host host example com to port 162 on target example com using the public community use the following command vicfg snmp pl server host example com username root password pass
54. assigned to the alert that is triggered if the alert source generates the specified SNMP trap Alerts Reference 111 Format string SNMP Enterprise OID SNMP Generic Trap OID SNMP Specific Trap OID Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient severity to trigger the alert You can use formatting commands to specify parts of the message string For SNMP the valid formatting commands are n system name d date t time s severity e enterprise object identifier OID sp specific trap OID g generic trap OID 1 varbind values Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide for more information on SNMP traps 112 Alerts Reference Updating Server BIOS Firmware Drivers and Applications With the System Update feature in OpenManage Essentials you can e Upgrade and downgrade firmware drivers BIOS application and
55. ay take up to several minutes to adjust to a new throttle setting 4 NOTE For minimal discovery times on medium to large size networks several hundred to several thousand devices it is recommended that you install OpenManage Essentials services on a multi processor system Scheduling Inventory 1 Click Manage Discovery and Inventory Configuration Inventory Schedule 2 In Inventory Schedule Settings do the following a Select desired schedule parameters b Optional You may adjust the task speed slider for faster task execution however more system resources are consumed Inventory Speed slider control This control acts much like the discovery throttle controlling the number of threads that are used during an inventory cycle By default there are a maximum number of 32 threads dedicated to performing the inventory process the throttle controls the number of threads are actually used K NOTE Each tick on the throttle control equals 10 and the range is from 10 to 100 The inventory throttle is set at 60 by default Discovering and Inventorying Devices 4 Configuring Status Polling Frequency You can configure OpenManage Essentials to check the health status of all discovered devices that have a means of health instrumentation such as OpenManage Server Administrator The status can be scheduled at a given interval using Status Polling so that health status is always current To configure status polling 1 C
56. ces that are predefined and prepopulated for Dell management agents Select any of the predefined alert categories or sources to associate it with the alert action or filter For more information and the complete list of categories and alert sources see Alert Categories Device Association You can select predefined groups device types custom groups specific devices or a device query Device association currently only covers predefined groups For custom groups create a custom group using the New Custom Group Wizard The custom group shows up in the tree To use device query select a query from the list Click New to create a new device query to search and assign the devices to the alert action Click Edit to change the query logic Select groups or devices from the tree you can use the query option to create a specific criteria for the selection 106 Alerts Reference Select a guery New Edit All Devices HA Clusters KVM Microsoft Virtualization Servers Modular Systems Network Devices OOB Unclassified Devices Printers RAC Servers Storage Devices Unknown VMware ESX Servers Select a query from the drop down list Add a new query Edit an existing query Select to include all the Devices that is managed in OpenManage Essentials Select to include High Availability server clusters Select to include keyboard video mouse devices Select to include Microsoft Virtualization Servers
57. ch you want to associate this e mail alert and then click Next 8 By default the Email Notification is always active To limit activity in Date Time Association enter a date range time range or days and then click Next 9 In Summary review the inputs and click Finish Ignoring Alerts Sometimes you will receive alerts you might want to ignore For example you may want to ignore multiple alerts generated when Send authentication trap is selected within the SNMP service on the managed node To ignore an alert 1 2 3 From OpenManage Essentials select Manage Alerts Alert Actions In Alert Actions right click Ignore and select New Alert Ignore Action In Name and severity Association provide a name assign the alert severity to which you want to associate this ignore alert action and then click Next In Categories and Sources Association assign the alert categories source to which you want to associate this alert ignore action and then click Next In Device Association assign the device or device groups to which you want to associate this alert ignore action and then click Next By default the Ignore Alert is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Duplicate Alert Correlation select yes to exclude duplicate alerts received within the set time limit and then click Next In Summary review inputs and click Finish Running a Custom Script
58. ck on the device Add to New Group Select to add the device to a group Exclude Range Select to remove the device from the discovery and inventory range Remove Select to remove the device information Export Select to export the device information Appendix Right Click Actions 179 Device Search Details Displays the device summary information For example NIC Information Alerts Displays the alerts generated for this device Show Associated Displays the IP address MAC address NIC and IP MAC manufacturer s information for the selected device Show Associated Displays the agents present on the selected device The Agents agent s name version and manufacturer related information is listed Export Select to export the device information Discovery Range Summary Managing Include Ranges Right click the IP address to view the following options Edit Select to edit discovery range configuration Rename Select to rename the range Delete Select to disable a range Enable Select to enable a disabled range This options toggles Perform Discovery Now Select to do the discovery Perform Discovery and Inventory Select to do the discovery and inventory Now Perform Status Polling Now Select to start the status polling task for the discovered server or device Perform Inventory Now Select to perform the inventory Managing Exclude Ranges Right click Exclude Ranges and select Add Exclude Range t
59. d Output to file Append Include errors Provide the RACADM command you want to run on the servers Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the path name and file name of the log file This option is disabled by default Select to append output from the completed command to the specified file If the file does not exist it is created Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select the server s for this task to target Select a query from the drop down list To create a new query click New Select the severs to which you want to assign this task 146 Remote Tasks Reference Schedule and Credentials Set schedule Select from these options e Activate Schedule Select this option to activate a schedule for the task e Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run e Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the ta
60. d the device type and click the device 3 In the details page select Alerts Viewing System Event Logs 1 Click Manage Devices 2 Expand the device type and select Hardware Logs Searching for Devices Right click All Devices at the top of the device tree and click Search Devices You can also search for devices using logical arguments and save the queries for later For example to create a query to search for a server in critical state with an IP address containing values 10 35 and the power status as Power Up 1 Click Manage Device Search then select Create New Query in the adjacent text field enter a query name 2 From the first line after Where select Device Type Is and then Server 64 Managing Devices 3 In the next line select the check box then select AND Device Health Is and then select Critical 4 Inthe next line select the check box then select AND IP Address Contains and then in the adjacent field enter 10 35 5 Inthe next line select the check box then select AND Power Status Is and then select Power Up 6 Click Save Query K NOTE You can click Run Query to run the query immediately To run an existing query select the query from the drop down list and click Run Query You can filter the results and export it to an HTML TXT or CSV file Managing Devices 65 66 Managing Devices Devices Reference This page provides the following information List of devices based o
61. devices ICMP Verifies whether you can ping the remote device from the local box IPMI Verifies the IPMI protocol to connect to BMC iDRAC Name Resolution Verifies whether you can get the resolved name from the local box OpenManage Server Administrator Remote Enablement This test helps you to verify that Dell OpenManage Server Administrator s remote enablement feature is working on the managed node Dell OpenManage Server administrator installed with the remote enablement component This tool behaves like a Server Administrator Distributed Web server DWS and connects to Server Administrator managed node instrumentation agent using the WSMAN protocol To connect successfully the Managed Node must have OpenManage Server Administrator installed with the Remote Enablement feature working Port Verifies whether managed node is listening to the specified port You can specify 1 65 535 port numbers PowerVault Modular Disk Arrays Verifies that PowerVault modular disk storage array protocol is used to connect to PowerVault Storage devices Services Uses SNMP protocol to fetch the running services on the managed node Troubleshooting 155 e SNMP Verifies SNMP connection to the remote node using the required SNMP community string retries and time out First it tries to connect to MIB II agent and then various other agents to find out the type of device Troubleshooting Tool also gathers other agent specific information f
62. dministrator 140 Working With Sample Remote Tasks Use Cases 140 Use Cases in Remote Tasks 141 17 Remote Tasks Reference 143 Remote TasksHome 143 Remote Tasks 005 143 All TaSkS amp ser be wth BG Ee ae ae A ee 144 Task Execution History 144 Server Power Options 145 Deploy Server Administrator Task 147 Command Line Task 149 Remote Server Administrator Command 149 GenericCommand 152 Contents IPMI Command SS SS SS RACADMCommandLine 18 Managing Security Settings Using Security Roles and Permissions Microsoft Windows Authentication Assigning User Privileges Using Custom SSL Certificates Optional Supported Protocols and Ports in OpenManage Essentials 0 0 19 Troubleshooting OpenManage Essentials Troubleshooting Tool Troubleshooting Procedures Troubleshooting Inventory Troubleshooting Device Discovery Troubleshooting Receiving SNMP Traps Troubleshooting Discovery of Windows Server 2008 Based Servers Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x or5 0 00 4 20 Frequently Asked Questions Installation ii is RE RR a eo EE aS 12 Contents
63. do one of the following e Select a query from the drop down list or create a new query by clicking the New button e Select server targets for running the commands On Schedule and Credentials provide user credentials and set schedule for the tasks from available options and then click Finish For more information see Command Line Task Managing RACADM Command Line Tasks RACADM command line tasks are used to run commands on remote DRACs and iDRACs For example run a RACADM task to configure iDRAC through out of band OOB channel To manage RACADM Command line tasks 1 128 From OpenManage Essentials click Manage Remote Tasks Create Remote Tasks Right click Command Line and click Create Command Line Task On General choose RACADM Command Line and enter a name for the task Enter the RACADM sub command for example getsysinfo For a list of RACADM commands go to support dell com Optional Choose Output to file to capture task output from multiple targets Enter path and file name a To log the information from all selected targets select Append Managing Remote Tasks b To write all the detected errors to the log file select Include errors 5 On Task Target do one of the following e Select a query from the drop down list or create a new query by clicking the New button e Choose target servers or DRACs iDRACs 6 On Schedule and Credentials set the schedule parameters provide target credenti
64. dows based servers then select Windows provide installer path and if required provide arguments If you want to deploy OpenManage Server Administrator on Linux based servers select Linux and provide the installer path and if required provide arguments Select Generate Trusted Key and select Allow reboot K NOTE Install Server Administrator prerequisites before deploying Server Administrator on Linux On Task Target do one of the following e Select a query from the drop down list or create a new query by clicking the New button e Select servers on which you want to run this task and click Next On Schedule and Credentials set the schedule parameters provide user credentials to enable the task and then click Finish For more information see Deploy Server Administrator Task Working With Sample Remote Tasks Use Cases Sample remote tasks are available for Server Power Options Deploy Server Administrator and Command Line Sample remote tasks use cases are disabled by default To enable a sample use case 1 2 3 4 130 Right click the use case and select Clone Enter the Cloned Task Name and click Ok Right click the cloned task and select Edit Enter the required information and assign targets to the tasks For information about the options see Remote Tasks Reference Managing Remote Tasks Use Cases in Remote Tasks Server Power Options Sample Power On Device Enable this use case to turn on the
65. e Degraded There is a potential problem with the controller Investigation is required Identifies ESX and ESXi virtual machine hosts and associated virtual machines Identifies the HyperV virtual machine hosts and associated virtual machines See Viewing Warranty Reports for details on how to run the warranty report and the information it provides Provides information about the enclosure type firmware version enclosure Service Tag and so on Provides information about the servers such as the system name operating system installed on the server processors and memory 74 Viewing Inventory Reports Filtering Report Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in the NIC Information report drag the System Type and System Name to the top of the report The view immediately changes to a nesting of information based on your preference In this example you can view nested data for NICs NIC IP Address MAC Address and NIC description Exporting Reports Exporting a report enables you to manipulate and reformat the data In the Reports list right click on any report to display the Export option Scroll over the Export option to display supported formats Choose your preferred format CSV HTML or XML and provide a file name for the exported report
66. e is a registered trademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware Virtual SMP vMotion vCenter and vSphere are registered trademarks or trademarks of VMWare Inc in the United States or other countries Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 1 Contents 1 About OpenManage Essentials 15 2 Installing OpenManage Essentials 17 Installation Prerequisites and Minimum Requirements 2 17 Downloading OpenManage Essentials 18 Terms and Conditions for Using Relational Database Management Systems 18 Installing OpenManage Essentials 19 Setting Up OpenManage Essentials Database on a Remote SOLServer 22 Installing Repository Manager 22 Uninstalling OpenManage Essentials 23 Migrating IT Assistant to OpenManage Essentials 23 MigrationUseCases 24 List of Migrated and Non Migrated Components 000 26 3 Getting Started With OpenManage Essentials HER dd aoe gee eee 29 Logging On to OpenManage Essentials
67. e OpenManage Essentials database e OpenManage Essentials is installed on the local system e The OpenManage Essentials database is installed on a the same remote system as the IT Assistant database List of Migrated and Non Migrated Components Table 4 List of Components Components That are Migrated Components That are not Migrated Discovered and inventoried devices Discovery inventory include and exclude ranges Health status of the devices Discovery inventory and statusing schedule settings Alerts received in IT Assistant Custom alert view filters Ignore alert actions Alert log settings and application logs Received alerts All remote tasks except IPMI and OMSA deploy tasks 16 Installing OpenManage Essentials OpenManage Server Administrator push packages Server Administrator push tasks Software update tasks Software updates imported Dell update packages Application launch e mail and trap forward alert actions IT Assistant reports Device health search query data Server and client software updates IPMI command line tasks Power control device tasks Table 4 List of Components Components That are Migrated Components That are not Migrated Polling schedule configuration Import Dell catalog task and data On demand statusing Server Administrator deployment for Windows and Linux Installing OpenManage Essentials 17 18 Installing OpenManage Essen
68. e domain user name for domain based networks or localhost user name for non domain based networks e In Storage Configuration to discover PowerVault modular disk array or EMC devices edit parameters e In WS Man Credentials configuration to enable discovery of ESXi installed servers provide WS Man parameters Discovering and Inventorying Devices In IPMI Configuration to enable server discovery provide the IPMI parameters IPMI is typically used to discover BMC or iDRACs on Dell servers You can include the optional KG key when discovering RAC devices In Discovery Range Action choose to discover inventory or perform both tasks The default option is to perform both discovery and inventory Select Perform only discovery or Perform both discovery and inventory to run the task immediately To schedule the task to run at a later time select Do not perform discovery or inventory and refer to the Scheduling a New Discovery Task or Scheduling a New Inventory Task sections Review your selections in the Summary screen and click Finish To change any of the parameters in previous configuration screens click Back When complete click Finish Excluding Ranges Configure exclude ranges to prevent servers from being discovered rediscovered or limit the number of devices displayed in the device tree To exclude a range from discovery task 1 From OpenManage Essentials select Manage Discovery and Inventory Discovery R
69. e not saved Filtering Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in Devices by Status pie chart click a status such as Critical In the Device Summary page drag the Device Type and Service Tag to the top of the report The view immediately changes to a nested information based on your preference In this example the information is grouped first by Device Type and second by Service Tag Drill down through these filtered groups to see the remaining information for the devices For more information see Viewing Device Summary Getting Started With OpenManage Essentials 23 24 Getting Started With OpenManage Essentials OpenManage Essentials Home Portal Reference This dashboard page provides a snapshot of the managed devices that include servers storage switches and so on OpenManage Essentials Heading Banner The banner displays the Critical and Warning icons including the number of devices You can view the devices in either state by clicking the icon or the number The banner also contains links to the following Dell TechCenter Click to open Dell s web page that contains information on various technologies and a web page where there is sharing of knowledge best practices and information about Dell products and your installations Support Click to ope
70. ec exe and InstMsi exe Windows installer functions E mail Alert Action Question Why am I not receiving e mails after setting up e mail alert action Answer If you have an Antivirus Client installed on the system then configure it to allow e mails Discovery Question What troubleshooting can 1 do if a discovery task fails to create or run Answer Ensure that the DSM Essentials Task Manager service is running in Windows services Question Why are my ESX virtual machines not correlated with their ESX host server Answer You must discover the ESXi host server using SNMP and WSMan or the guest virtual machine will not correlate correctly when discovered using SNMP Question Why are devices discovered with WMI getting classified as Unknown Answer WMI discovery classifies a device as unknown when the credentials for a user account in the Administrators group not Administrator is supplied for the discovery range in some cases 168 Frequently Asked Questions If you are seeing this issue read the KB article at support microsoft com scid kb en us 95 1016 and apply the registry work as described This resolution applies to managed nodes with Windows Server 2008 R2 Question What are SNMP authentication traps Answer An authentication trap is sent when an SNMP agent is hit with an enquiry that contains a community name it does not recognize The community names are case sensitive The traps are useful to find if so
71. ected behavior but the device is still manageable Managing Devices Node Symbol Description Denotes that the device is working as expected Denotes either the device type is unknown and it is classified as an unknown device or that the health status cannot be determined because the device does not have proper instrumentation or the proper protocol was not used to discover the device Device Details The device details depending on the device type can contain the following information Device Summary OS Information Software Agent Information NIC Information Virtual Machine Host Product Information RAC Device Information Processor Information Memory Device Information Firmware Information Power Supply Information Embedded Device Information Device Card Information Controller Information Controller Battery Information Enclosure Information Physical Disk Information Virtual Disk Information Contact Information Software Inventory Information Trusted Platform Module Information Managing Devices 63 e FRU Information e Acquisition Information e Depreciation Information e Extended Warranty Information e Ownership Information e Outsource Information Viewing Device Inventory To view inventory click Manage Devices expand the device type and click the device Viewing Alerts Summary You can view all the alerts generated for a device To view alert summary 1 Click Manage Devices 2 Expan
72. egory The categorization of the alert Source The name of the alert source definition Description The message contained in the alert SNMP Enterprise OID Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor SNMP Generic Provides the generic trap ID of the SNMP trap that you Trap OID want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide for more information on SNMP traps SNMP Specific Provides the specific trap ID of the SNMP trap that you Trap OID want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide for more information on SNMP traps Alerts Reference 99 Alert Log Settings Configure settings which control the size messaging and purge settings of the Alert Logs Maximum size of Determines the max number of alerts the alert logs can Alert Logs have before purging occurs Log a warning when the A warning alert is sent to the application log when this size Alert Log size reaches is reached When the Alert Logs Purges the specified number of alerts when the max size is reach the Maximum reached size purge Alert View Filters Alert Filter Name In OpenManage Essentials you use alert filters that are associated with alert actions to implement alerting capabilities For example e You can create alert
73. eived successfully and has the expected content K NOTE Alert tokens are substituted at the time the alert action occurs They are not substituted for a test action K NOTE Certain paging vendors support alphanumeric paging through e mail OpenManage Essentials supports paging through the e mail option Trap Forwarding Simple Network Management Protocol SNMP traps are generated in response to changes in the status of sensors and other monitored parameters on a managed device In order to correctly forward these traps you must configure an SNMP trap destination defined either by IP address or host name Alerts Reference 105 For example you may want to use trap forwarding if you are in a multi tiered enterprise environment using OpenManage Essentials to create associations and forward traps to the enterprise manager If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination Use this window to specify the parameters for configuring trap forwarding Destination Provide the IP address or host name for the system that is hosting the enterprise management application Community Provide the SNMP community to which the destination IP address or host name belongs Test Action Forwards a test trap to the specified destination using the specified community string Category and Sources Association OpenManage Essentials has many alert categories and sour
74. em Type Controller Name Vendor Controller Type Controller State The unique system s name that identifies it on the network The storage controller is present on this system The system s model information The name of the storage controller For example SAS 6 iR Integrated The supplier s information For example SAS 6 iR Integrated is supplied by Dell The type of controller For example SAS 6 iR Integrated is of type SAS The state of the controller For example ready to use ESX Information Host Name System Type 80 The unique system s name that identifies it on the network and the system in which embedded bare metal product is installed The system s model information Reports Reference VM Type Version Guest Name Guest OS Type Guest Memory Size MB Guest State The type of embedded bare metal product installed on the system For example VMware ESX The version of the embedded bare metal that is installed on the system The name of the guest virtual machine The operating system that is installed on the virtual machine The size of the virtual machine s RAM The state of the virtual machine if the machine is powered off or powered on HyperV Information Host Name System Type Guest Name Guest Memory Size MB Guest State The unique system s name that identifies it on the network and the system in which the HyperV is
75. ems and browsers see the Dell OpenManage Essentials Support Matrix at support dell com manuals To install OpenManage Essentials you require local system administrator privileges and the system you are using must meet the criteria mentioned in Table 1 and Table 2 K NOTE It is recommended that you do not install OpenManage Essentials on a domain controller system The installer does not allow you to proceed with the installation and displays an operating system not supported error message Table 1 Minimum Recommended Hardware Minimum Large Medium Deployments Small Deployments Recommended Deployments Hardware Number of 2000 500 300 100 100 Devices Type of System Physical Physical Physical Physical Physical Machines Machines Machines Machines Machines Virtual Virtual Virtual Virtual Virtual Machines Machines Machines Machines Machines RAM 8 GB 6 GB 6 GB 6 GB 4 GB Processors 8 cores total 4 cores total 4 cores total 2 cores total 2 cores total Database SOL SQL Express SOL Express SOL SOL Standard Express Express Database Remote Local Local Local Local Location Hard Drive 10 GB 6 GB 6 GB 6 GB 6 GB Installing OpenManage Essentials 7 Table 2 Minimum Requirements Particulars Minimum Reguirement Operating Systems e Microsoft Windows Server 2008 Standard Edition x86 and x64 e Windows Server 2008 Enterprise Edition x86 and x64 e Windows Server 2008 R2 Standard Edition e Windows Server 2008 R2
76. erated from the Dell Repository Manager tool Choosing the Right Source for Updates 114 Recommended Option Use the online source to ensure that you consistently have the latest drivers and firmware available from Dell or use the Dell Server Update Utility SUU option for a qualified set of drivers and firmware Create Custom Catalog Using this option gives you maximum control over driver and firmware revisions in your environment because you select them individually from either the SUU media or online source using the Dell Repository Manager You can install Repository Manager a separate tool from the OpenManage Essentials installation package Updating Server BIOS Firmware Drivers and Applications Selecting an Update Catalog Source 1 From OpenManage Essentials click Manage System Update Select a Catalog Source 2 In Select a Catalog Source select an option and click Import now The catalog is downloaded and a set of reports are generated Viewing Comparison Results To view compliant servers 1 Click Manage System Update 2 In System Update select the Compliant Systems tab The servers with drivers and firmware at the same version as the catalog are displayed To view non compliant servers 1 Click Manage System Update 2 In System Update select the Non Compliant Systems tab The servers with drivers and firmware versions that are different from the catalog are displayed To view non inventoried server
77. ert View Filters All Alerts Critical Alerts Normal Alerts Unknown Alerts Warning Alerts e Alert Actions Application Launch E mail Ignore Trap Forwarding e Alert Categories Alert Logs You can view alerts from Alerts Logs The Alert Logs allow you to view all alerts filtered by the active view filter The criteria for matching the alerts in the view filter includes e Alert severity See Severity e Alert category or source See Category and Sources Association e Alert device or device group source See Device Association e Alert date time or day of week See Date and Time Range e Alert acknowledged flag See Acknowledgement Alerts Reference 97 There are several ways to view alerts e Filter to very specific criteria Use the predefined view filters or create Alert View Filter tree under Manage Alerts Then set this to the active view by clicking the view filter in the tree or selecting it from the drop down when on the home portal e Quick view for a specific device or device group Navigate to the device or device group in the device tree Then select the Alerts link in the right pane or right click the device and select Alerts to see all the alerts specific to the device e Quick filter for severity From the Alerts by Severity chart click on a region of the chart for the alerts with that severity e Quick filter Any view using grid filtering options The foll
78. feature However the IP address of the management system must be available in the Frequently Asked Questions 169 trap destination of SNMP service An SNMP trap is received from the managed system when there is an issue or failure of a server component These traps can be viewed under the alert logs Inventory Question What troubleshooting can I do if an inventory task fails to create or run Answer Ensure that DSM Essentials Task Manager service is running in Windows services System Update Question How do 1 load a Dell catalog for software update or What do 1 do when I get errors when trying to run software update tasks Answer 1 Download the catalog to the OpenManage Essentials system directly or use an System Update Utility DVD in the local system drive 2 Browse for catalog xml file on the local system or DVD not on a file share it is possible to use a file share but for troubleshooting do not use file share Load catalog and verify that it shows as loaded in OpenManage Essentials You can also try using the FTP download to get the latest catalog for troubleshooting purposes if you cannot load other catalogs 3 Now create software update tasks If tasks fail more information is found in the task details 4 Try setting all internet explorer security settings to LOW if tasks do not run Question What order are packages installed on a system Answer Packages are applied in the following order 1 Drive
79. g een Sh 50 Scheduling Discovery 50 Multithreading 50 SchedulingInventory 51 Configuring Status Polling Frequency 52 6 Discovery And Inventory Reference 53 Discovery and Inventory Portal Page Options 53 Discovery and Inventory Portal 53 Last Discovery and Inventory 54 Discovered Versus Inventoried Devices 54 Task Status 2 ee e ee 55 Viewing Device Summary 55 DiscoveryRanges 2 4 57 Contents Discovery Range Summary 57 Add Discovery Range 58 IP Address Range or Host Name Configuration 58 ICMP Configuration 60 SNMP Configuration 60 WMI Configuration 62 Storage Configuration 62 WS Man Configuration 62 IPMI Configuration 2 63 Discovery Range Action 64 Summary 0 000000 a 65 Add Exclude Range 65 Configuration 66 Discovery Schedule 66 Inventory Schedule 67 Status Configuration 68 7 Managing Devices 71 Viewing Devices 04 71 Nodes and Symbols Description 72 Device Details 00 73 Viewing Device Inventory 74 Viewing Alerts Summary
80. ge Essentials reissues a get or set call after the first call times out A valid range is from 1 to 10 retries The default is 2 Discovery And Inventory Reference 51 WMI Configuration Use the WMI protocol for gathering discovery inventory and health information about Window based servers This protocol provides less information about devices than SNMP but is useful if SNMP is disabled on the network Select these options to configure WMI parameters for Windows servers only Enable WMI discovery Select to enable WMI discovery Domain Username Provide the domain and user name Password Provide password Storage Configuration Enabling discovery of PowerVault MD or Dell EMC arrays allows OpenManage Essentials to gather inventory and health information about the arrays Set these options to discover PowerVault MD arrays or Dell EMC devices Enable PowerVault Select to discover PowerVault MD array This discovery MD array discovery configuration does not require credentials Enable Dell EMC Select to discover Dell EMC array array discovery Dell EMC user name Provide user name Dell EMC password Provide password Dell EMC port Increment or decrement the port number Enter a TCP IP port number ranging 1 to 65535 Default value is 443 WS Man Configuration Use the WS Man protocol to discover ESXi based servers and gather inventory and health status from those servers Select these options to configure WS
81. gs In Site Bindings select the https binding and click Edit In Edit Site Binding from the SSL certificate drop down list select your custom SSL certificate and click OK oa BU N Supported Protocols and Ports in OpenManage Essentials Management Stations Table 1 Supported Protocols and Ports on Management Stations Port Protocol Port Type Maximum Direction Usage Configurable Number Encryption Level 25 SMTP TCP None In Out Optional e mail alert No action 162 SNMP UDP None In Event reception through No SNMP 1433 Proprietary TCP None In Out Optional remote SQL Yes server access 2607 HTTPS TCP 128 bit In Out Web GUI Yes SSL Managing Security Settings 151 Managed Nodes Table 2 Supported Protocols and Ports on Managed Nodes Port Number Protocol Port Type Maximum Direction Usage Configurable Encryption Level 22 80 135 161 623 1433 443 3389 152 SSH TCP HTTP TCP RPC TCP UDP SNMP UDP RMCP UDP Proprietary TCP Proprietary TCP WSMAN RDP TCP Managing Security Settings 128 bit None None None None None None 128 bit SSL In Out In Out In Out In Out In Out In Out In Out In Out Contextual application Yes launch SSH client Remote software updates to Server Administrator for systems supporting Linux operating systems Performance monitoring in Linux systems Contextual application No launch Powe
82. h you want to associate this trap forwarding alert and then click Next By default the Trap Forward Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Summary review inputs and click Finish The severity status for any trap is set to normal and for a successful alert action combination of severity category and device has to confer with the selections in the preceding steps Working With Sample Alert Action Use Cases Sample alert actions are available for Application Launch E mail Ignore and Trap Forwarding alert actions Sample alert action use cases are disabled by default Click the sample alert actions to enable the sample alert action To enable a sample use case right click the use case and select Enable Use Cases in Alert Actions Application Launch Sample Run Script on Server Critical Alert Enable this use case to run a custom script when a critical alert is received 94 Managing Alerts Email Sample Email Alerts to Service Desk Enable this use case to send an e mail to the service desk account from the OpenManage Essentials server when an alert criteria is matched Sample Email Critical Server Alerts to Admin Enable this use case to send an e mail to an administrator from the OpenManage Essentials server when an alert criteria is matched Ignore Sample Ignore Alerts During Maintenance Window Enable t
83. he AlertTypes 97 Viewing Alert Categories 98 Viewing Alert Source Details 98 Viewing Previously Configured Alert Actions 98 Handling Alerts 4 99 FlagginganAlert 99 Creating and Editing a New View 100 Configuring AlertActions 100 Contents Setting Up E mail Notification 100 Ignoring Alerts EE EE EE ee 102 Running a Custom Script 102 ForwardingAlerts 103 Working With Sample Alert Action Use Cases 104 Use CasesinAlertActions 104 Configuring Alert Log Settings 105 Renaming Alert Categories and Alert Sources 106 13 Alerts Reference 107 Alert Logs ee GEE EE BA ee 107 Alert Logs Fields 108 AlertDetails 109 AlertLogSettings 110 Alert View Filters 000 110 AlertFilterName 110 SEED be a te eh Ce fa et AS 111 Acknowledgement 111 Summary Alert View Filter 2 111 AlertActions 00004 112 Name and Description 113 Severity Association 113 Application Launch Configuration 113 E Mail Configuration 115 Trap Forwarding 115 Category and Sources Association 116 Device Association 116 Date and
84. he task status grid on this page shows the status of just discovery inventory and tasks However the main portal shows all types of task statuses Task Name Name of the task Task State Status information Completed Running Stopped Not Started Completed Task completion status in percentage Start Time Time and date information at start End Time Time and date information at end Viewing Device Summary 1 In OpenManage Essentials click Manage Discovery and Inventory gt Discovery Portal Discovery Portal The Discovery and Inventory Portal page is displayed 2 In Discovered vs Inventoried Devices in the graphical report click the discovered or inventoried device band to open the Device Summary page showing the selected graph details The Device Summary page status on health and power and information on device name Service Tag device type and model are displayed 3 Optional Click the funnel icon to filter the summary information The filter options are displayed Discovery And Inventory Reference 45 Select All Select to filter per line item Select options devices or Dell Select to filter based on options devices or Dell servers servers Filter options Create filter with these options e Is equal to Select to create the same as logic e Is not equal to Select to create the different from logic e Is Less than Select to find a value that is less than the value you provide
85. his use case to ignore alerts during a specified time interval Sample Ignore Duplicate Alerts with 15s Enable this use case to ignore duplicate alerts from the same system Sample Ignore Non Critical Alerts from Printers Enable this use case to ignore non critical alerts related to printers Trap Forwarding Sample Forward Critical Server Alerts to Other Monitoring Console Enable this use case to forward SNMP alerts another monitoring console Configuring Alert Log Settings You can configure alert log settings to set the maximum size of alert logs to generate a warning alert when the alert log reaches a set threshold and to purge the alert logs To modify the default settings 1 2 Select Manage Alerts Alert Log Settings Enter a value or use the increment decrement arrow buttons to increase or decrease the value K NOTE The default maximum size of alert logs is 20 000 alerts Once that value is reached the older alerts are purged Managing Alerts 95 Renaming Alert Categories and Alert Sources 1 Click Manage Alerts Alert Categories 2 In Alert Categories right click any of the alert categories under the Alert Category heading in the left pane and select Rename 3 Provide a name for the alert category and click OK You can also rename an alert source 96 Managing Alerts Alerts Reference This page provides the following information e Alert Logs Alert Log Settings Al
86. ic database instance You can use the Windows ODBC Data Source Administrator tool to verify the connection On the remote database server enable TCP IP protocol and if you are using SOL Authentication enable mixed mode on the remote SOL server You can retarget your database if e Your SQL credentials to the SQL server fails e Your Windows credentials to the SOL server fails e Database is moved Installing Repository Manager 1 In Dell OpenManagelnstall select Dell Repository Manager and then click Install 2 In Dell Repository Manager InstallShield Wizard click Next 3 In License Agreement select I accept the terms in the license agreement and click Next 4 In Customer Information do the following and then click Next a Provide user name and organization information b Select either Anyone who uses this computer all users to make this application available to everyone or Only for me Windows User to retain access 5 In Destination Folder use the default location or click Change to specify another location and then click Next 6 In Setup Type do any of the following and then click Next 12 Installing OpenManage Essentials e Select Complete to install all the Repository Manager features Select Custom to choose program features you want to install 7 In Ready to Install the Program click Install 8 After the installation is complete click Finish Uninstalling OpenManage Essentials LX CAUTION Unin
87. ices are discovered The Warranty Information report is unique among OpenManage Essentials reports as it requires internet access to pull warranty information from the Dell warranty database If you do not have internet access no warranty information is populated It is downloaded the next time you connect to the internet and open the Warranty Report To extend support for the devices right click a device and click View and Renew Warranty This option opens support dell com with the device selected Alternately you can click the View and Renew Warranty button to open the warranty site If you log in to the warranty site with the company account you will see all their devices with warranty information Viewing Warranty Reports 85 86 Viewing Warranty Reports Managing Alerts With OpenManage Essentials you can e View alerts and alert categories e Manage alert actions e Configure alert log settings To view the alerts page from OpenManage Essentials click Manage Alerts Viewing Alerts and Alert Categories Viewing Alert Logs To view alert logs click Manage Alerts Alert Logs Understanding the Alert Types The following alert log types are displayed Icon Alert Description Normal Alerts An event from a server or a device that describes the successful operation of a unit such as a power supply turning on or a sensor reading returning to normal Warning Alerts An event that is not necessarily significant but may
88. indicate a possible future problem such as crossing a warning threshold Critical Alerts A significant event that indicates actual or imminent loss of data or loss of function such as crossing a failure threshold or a hardware failure Unknown Alerts An event has occurred but there is insufficient information to classify it E EE EF Information Alerts Provides information only Managing Alerts 87 Viewing Alert Categories To view alert categories click Manage Alerts Alert Categories The predefined alert categories are listed in alphabetical order Viewing Alert Source Details To view an alert category in the alert categories list expand an alert category and then select an alert source K NOTE You cannot create a new event source For example expand Environmental alert category and then select the alertCoolingDeviceFailure alert source Table 1 Alert Source Values and Descriptions for alertCoolingDeviceFailure Name Value Description Name alertCoolingDeviceFailure Type SNMP An SNMP alert based source Catalog MIB 10892 Severity Critical If this alert is received then the system is in critical state and immediate action is required Format String 3 SNMP Enterprise OID 1 3 6 1 4 1 674 10892 1 SNMP Generic Trap OID 6 SNMP Specific Trap OID 1104 Viewing Previously Configured Alert Actions To view the application launch alert action 1 Select Manage Alerts Alert Actio
89. ing network discovery For Windows Server 2008 based servers on each target server e Discovering devices on your network After you have completed the First Time Setup wizard the Discovery Range Configuration is displayed for more information see Configuring a Discovery and Inventory Task Using the OpenManage Essentials Home Portal OpenManage Essentials user interface contains these components 1 Logo and banner 2 Menu items 3 Console area 4 Adda report to the home portal 5 Save the current home portal layout 6 Load the last saved home portal layout 7 Load the default home portal layout 8 Refresh the home portal page 9 Launch the online help 20 Getting Started With OpenManage Essentials Customizing the Home Portal You can change the layout of the portal page to accomplish the following e Display additional available reports e Hide graphs and reports e Rearrange or resize graphs and reports by dragging and dropping If a pop up window on any screen is bigger than the screen and if scrolling is not possible set the browser s zoom value to 75 or less to make it visible From the various reports that are available you can select specific reports and set them to display on the Dashboard You can click on these reports to further drill down and get more details for the list of available reports see Home Portal Reports For more information on Home portal see OpenManage Essentials Home Portal Reference
90. ion Discovery Ranges From Discovery Range page you can e View Discovery Range Summary e Add Discovery Range Discovery Range Summary This page provides the following information e Discovery Ranges Include Ranges Exclude Ranges e Discovery Range Summary For list of right click actions in this page see Appendix Right Click Actions Discovery And Inventory Reference 47 Add Discovery Range 1 Click Manage Discovery and Inventory Discovery Ranges Discovery Range Summary Then right click Include Ranges and select Add Discovery Range For more information see Configuring a Discovery and Inventory Task 2 Provide information for protocols for discovery inventory or both IP Address Range or Host name Configuration e ICMP Configuration e SNMP Configuration e WMI Configuration e Storage Configuration e WS Man Configuration e IPMI Configuration e Discovery Range Action Summary IP Address Range or Host Name Configuration A discovery range is a network segment registered in OpenManage Essentials for the purpose of discovering devices OpenManage Essentials attempts to discover devices on all registered discovery ranges that are enabled A discovery range includes subnet a range of IP addresses on a subnet an individual IP address or an individual host name Specify the IP address IP address range or host name for the discovery process 48 Discovery And Inventory Reference
91. irst installation of an application or feature INSTALLDIR lt path gt This command installs a product to a specific location If you specify an install directory with this switch it must be created manually prior to executing the CLI install commands or they fail with no error or message i SysMgmt msi INSTALLDIR c OpenManage qn installs a product to a specific location using c OpenManage as the install location For example running msiexec exe i SysMgmt msi qn installs Server Administrator features on each remote system based on the system s hardware configuration This installation is done silently and unattended Frequently Asked Questions 165 Customization Parameters K NOTE Type the REINSTALL and REMOVE CLI parameters in upper case as they are case sensitive REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install reinstall or uninstall when running silently or unattended With the customization parameters you can selectively install reinstall or uninstall software features for different systems using the same unattended installation package For example you can choose to install Server Administrator but not Remote Access Controller service on a specific group of servers and choose to install Server Administrator but not Storage Management Service on another group of servers You can also choose to uninstall one or multiple features on
92. iscovery And Inventory Reference 53 KG Key Enter the KG key value DRAG also supports IPMI KG key value Each BMC or DRAC is configured to require an access key in addition to user credentials NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application The KG key value is an even number of hexadecimal characters Timeout Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 60 seconds The default is 5 seconds Retries Specifies or edits the number of times that OpenManage Essentials reissues a get or set call after the first call times out A valid range is from 0 to 10 retries The default is 1 K NOTE The retries and time out parameters are used for both the Remote Management Control Protocol RMCP ping and the IPMI connection Discovery Range Action Select these options to discover or inventory devices components and servers Do not perform discovery or Select this option set up a schedule to perform inventory discovery and inventory at a later time using the discovery configuration scheduling options in the Discovery and Inventory Portal Perform only discovery Select this option to perform discovery Perform both discovery and Select this option to perform both discovery and inventory inventory 54 Discovery And Inventor
93. lert Logs Alert View Filters Right click and select New Alert View Filter In Name and Severity Association enter a name for the new filter and then check one or more severities Click Next In Categories and Sources Association assign the alert category or source to which you want to associate with this view filter and click Next In Device Association create query for searching devices or assign the device or device groups which you want to associate to this view filter and then click Next Optional By default the alert view filter is always active To limit activity in Date Time Association enter a date range time range or days and then click Next Optional In Acknowledged Association set duration when this alert action is active and then click Next The default is always active In Summary review inputs and click Finish Configuring Alert Actions K NOTE Alert actions occur on all alerts received by the OpenManage Essentials console The alert is received and processed by the OpenManage Essentials console whether or not OpenManage Essentials has discovered the device so long as OpenManage Essentials is listed in the device s SNMP trap forward destinations list To prevent this remove OpenManage Essentials from the SNMP trap forward destinations list on the device Setting Up E mail Notification You can create e mail notifications when an alert is received For example an e mail is sent if a critical te
94. lick Manage Discovery and Inventory Configuration Status Configuration 2 In Status Polling select Enable Status Polling and provide the polling parameters including time and performance and then click Finish By default the status polling frequency is enabled and set to one hour Polling Speed slider control This control acts much like the discovery throttle controlling the number of threads that are used during a status cycle By default there are a maximum number of 32 threads dedicated to performing the status process the throttle controls the number of threads that are actually used 42 Discovering and Inventorying Devices Discovery And Inventory Reference From the Discovery and Inventory Portal page you can e View graphical reports on devices and Dell servers discovered and inventoried e Manage discovery ranges for devices and Dell servers e Configure discovery inventory and status polling for devices and Dell servers Discovery and Inventory Portal Page Options e Discovery Portal e Discovery Ranges Add Discovery Range e Discovery Ranges e Include Ranges e Exclude Ranges e Configuration Discovery Schedule Inventory Schedule Status Configuration Discovery and Inventory Portal The Discovery and Inventory Portal provides information about the e Last discovery and inventory details e Discovered versus inventoried devices e Task status Discovery And Inventory Reference 43
95. lowing device types are displayed e High Availability HA clusters KVM e Microsoft Virtualization e Modular systems e Network devices Switches Managing Devices 61 OOB unclassified devices IPMI unclassified devices Printers RAC Servers Storage Devices Dell EMC Arrays EqualLogic arrays PowerVault MD Arrays Tape Devices Unknown VMware ESX servers Use the refresh button to update the device tree with the current data To update the device tree right click Devices and select Refresh K NOTE The device tree auto updates when changes are made Some changes to the tree may show after a brief delay depending on the managed servers performance because the information propogates from the SQL database to the user interface Nodes and Symbols Description Node Symbol Description 62 Denotes that a device is critical and requires attention This information is rolled up to the parent device type For example if a server is in critical state and requires attention the same symbol is assigned to the parent device type Among server states critical state is given the highest priority That is in a group if different devices are in different states and if one device is in critical state then the state of the parent device type is set to critical Denotes that a device of this type is not discovered on the network or classified in the device tree Denotes that there is a deviation from the exp
96. meone is probing a system although its better nowadays to just sniff packets and find out the community name If you use multiple community names on the network and some management might overlap users may want to turn these off as they become false positives annoyances For more information see technet microsoft com en us library cc959663 aspx When an SNMP agent receives a request that does not contain a valid community name or the host that is sending the message is not on the list of acceptable hosts the agent can send an authentication trap message to one or more trap destinations management systems The trap message indicates that the SNMP request failed authentication This is a default setting Question Why does OpenManage Essentials not support entering host names with underscore in the discovery wizard Answer Per RFC 952 underscores are not valid in DNS names A name net host gateway or domain name is a text string up to 24 characters drawn from the alphabet A Z digits 0 9 minus sign and period Periods are only allowed when they serve to delimit components of domain style names For more information see ietf org rfc rfc952 txt and zytrax com books dns apa names html Question What is On demand Answer On demand is an operation where a managed system is checked for status health by OpenManage Essentials when an SNMP trap is received There are no settings to be changed to enable the on demand
97. mote Tasks Home To view Remote Tasks page in OpenManage Essentials click Manage gt Remote Tasks Remote Tasks Remote Tasks page lists this information e All Tasks e Server Power Options e Server Administrator Deployment Command Line Remote Tasks Reference 133 134 All Tasks Scheduled State Task Name Task Label Last Run Created On Updated On Updated By Displays if the task is enabled Names of the task Type of task that is run for example for a command line task the options displayed are Remote Server Administrator Command Generic Command IPMI Command and RACADM Command Line The last time and date information when the task was run The time and date on which the task was created The time and date information when the task was run The name of the user Task Execution History Status Task Name Start Time Completed Task State Successful Total Targets End Time Executed by User Displays the status of the task Schedule information of the task The date and time on which the task was run Progress of the task Status information of the task Number of target servers accessed The date and time on which the task ends Name of the user who ran this task Remote Tasks Reference Server Power Options Select this option to change the power state or reboot systems General Task Name Select the type Shutdown OS first Provide a
98. mperature alert is received from a server To configure an e mail notification when an alert s is received 1 Select Manage Alerts Alert Actions 2 In Alert Actions right click Email and select New Alert Email Action 90 Managing Alerts In Name and Description provide e mail alert action name and description and then click Next In E mail Configuration do the following and then click Next a Provide e mail information for the To and From recipients and provide the substitution information Separate each recipient or distribution list with a semi colon b Customize the e mail message format with any of the following substitution parameters n Device ip Device IP m Message d Date t Time sev Severity st Service Tag e Enterprise OID sp Specific Trap OID g Generic Trap OID cn Alert Category Name sn Alert Source Name pkn Package Name Sat Asset Tag c Click Email Settings and provide SMTP server name or IP Address to test e mail settings and click OK d Click Test Action to send test e mail In Severity Association assign the alert severity to which you want to associate this e mail alert and then click Next In Categories and Sources Association assign the alert categories or alert sources to which you want to associate this e mail alert and then click Next Managing Alerts 91 1 In Device Association assign the device or device groups to whi
99. ms portion to view more information in the Compliant Systems tab Non Compliant Systems with software that requires updates when Systems compared with versions available in the software updates active catalog Click the non compliant systems portion to view more information in the Non Compliant Systems tab Non Inventoried Discovered systems pending inventory when compared with Systems available software in the active catalog Click non inventoried portion to view more information in the Non Inventoried Systems tab Compliant Systems The Compliant Systems tab provides this information System Name System s domain name Model Type Devices model information Operating System The operating system that is running on the server Service Tag A unique identifier that provides the service lifecycle System Update Reference 121 Discovered Time Time and date of discovery Inventory Time Time and date of inventory Server Subnet Location IP address range information Non Compliant Systems The Non Compliant Systems tab provides this information System Name System s domain name Model Type The systems model name For example Dell PowerEdge Operating System The operating system that is installed on the system Service Tag A unique identifier that provides the service lifecycle information Discovered Time Time and date of discovery Inventory Time Time and date of inventory Select non compliant syste
100. ms to select updates to apply and click Apply Selected Updates System Name System s domain name Importance The requirement of this software update for the system Component The software information Type The type of software update Installed Version The installed version number Upgrade Downgrade A green arrow indicates and upgrade Available Version The available version number Package Name The name of the software update 122 System Update Reference Non Inventoried Systems The Non Inventoried Systems tab provides a list of systems that require inventory select the systems you want to inventory and click Inventory System Name System s domain name Discovered Time Time and date of discovery Inventory Time Time and date of inventory Server Subnet Location IP address range information Inventory Systems To inventory systems select Systems To Inventory and click Run Inventory All System Update Tasks This page provides more information on the software update tasks Task Name The name of the task Task Label Provides information on what the task does Start Time Time and date of inventory Task Execution History Lists the details of the system update tasks Status Information on the task if enabled or disabled Task Name The name of the task Start Time Time and date at which the system update task started Completed The task s progress information Task State Provides these ta
101. n support dell com Help Click to open the online help About Click to view general OpenManage Essentials product information Current User For example Administrator Specifies the current user The tool tip displays the user s OpenManage Essentials roles K NOTE The banner is available in all the pages Home Portal Reports From the Home Portal Dashboard page you can monitor the following Alerts by Severity Devices by Status Discovered versus Inventoried Devices Alerts Field Replaceable Unit FRU Information OpenManage Essentials Home Portal Reference 25 e Hard Drives Inventory e HyperV Information e Memory e Modular Enclosures e NIC Information e PCI Device Information e Server Components and Versions Server Overview Storage Controllers e Task Status e ESX Information Device by Status Device by status provides device status information in a pie chart format Click a segment of the pie chart to view the device summary Unknown Health status of these devices are not known Normal These devices are working as expected Warning These devices display behaviors that are not normal and further investigation is required Critical These devices display behaviors that suggest an occurrence of a failure of a very important aspect Alerts by Severity Alerts by severity provides alert information of devices in a pie chart format Click a segment of the pie chart to view the de
102. n the Windows user groups list It enables administrators to monitor unauthorized users attempting to access the console e OpenManage Essentials Users have read only access and cannot perform other operations They can log in to the console run discovery and inventory tasks view settings and acknowledge events The Windows Users group is a member of this group e OpenManage Essentials Administrators have full access to all the operations within OpenManage Essentials Windows Administrators group is member of this group Microsoft Windows Authentication For supported Windows operating systems OpenManage Essentials authentication is based on the operating system s user authentication system using Windows NT LAN Manager NTLM modules to authenticate For the network this underlying authentication system allows you to incorporate OpenManage Essentials security in an overall security scheme Managing Security Settings 149 Assigning User Privileges You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials The following procedures provide step by step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system K NOTE Log in with administrator privileges to perform these procedures K NOTE For questions about creating users and assigning user group privileges or for more detailed instructions see the operating system doc
103. n the device type for example HA clusters servers and so on Summary of devices and alerts Alerts generated for a particular device Health of devices based on the Normal Critical Unknown and Warning types K NOTE For Dell 12 Generation PowerEdge servers denoted as yx2x where y denotes alphabets for example M modular R rack or T tower and x denotes numbers discovered using WMI and SNMP protocols the DRAC health status is displayed under Servers even if OpenManage Server Administrator is not installed on the server K NOTE Based on the severity of the agents of a discovered device the overall health is the most critical of the severity For example in the device tree for server types if there are two servers with status Warning and Critical then the parent Server s status is set to Critical Inventory information for devices View hardware logs for servers Filtering capabilities of the grid e The grouping bar e Filter icon options e Sorting by clicking on the column e Re ordering the columns K NOTE None of these are saved if the console is closed and restarted Devices Reference 67 Viewing Inventory To view inventory from All Devices traverse to the device and click the device The device details and the alerts link are displayed Viewing Alerts To view alerts from the inventory details page click Alerts Severity Alert severity based on Normal Critical Warning and U
104. name for this server power options task Select from the following options e Reboot Reboots the system without powering off Power Cycle Powers off and then reboots the system NOTE Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this option If you use this option without configuring it on the operating system it reboots the managed system instead of performing a shutdown operation e Power Off Powers off the system e Power On Powers on the system This option works only on target systems that contain RAC Select to shut down the operating system before executing the server power options task Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for Select the severs to which you want to assign this task this task to target Schedule and Credentials Remote Tasks Reference 135 136 Set Schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule To set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour
105. nknown Acknowledged Flagged status for an alert Time Time at which the alert was generated in date and time format Device IP address of the device Details Lists the alert information For example System is down lt IP Address of the device gt Category Lists the alert category type for example System Events Source Lists the alert source name Viewing Hardware Logs You can view hardware logs for servers To view hardware logs from the inventory details page click Hardware Logs Severity Alert severity based on Normal Critical Warning and Unknown Local Time The system time at which this alert was generated in date and time format UTC Time Coordinated Universal Time abbreviated UTC at which the log was generated Details Lists the details of the hardware log For example power supply redundancy is lost 68 Devices Reference Alert Filters You can apply these filters to Alerts Select Continuous Updates to enable the user interface to update automatically when new alerts are received Severity Acknowledged Time Device Details Category Source Select from these alerts All Normal Critical Warning and Unknown Flagged status for an alert Time at which this alert was generated in date and time format The IP address or host name of this device The alert information For example System is down lt IP Address of the device gt The alert category type for ex
106. ns 2 In Alert Actions select Application Launch Managing Alerts To view the e mail alert action 1 Select Manage Alerts Alert Actions 2 In Alert Actions select Email To view the alert ignore action 1 Select Manage Alerts Alert Actions 2 In Alert Actions select Ignore To view the alert trap forward action 1 Select Manage Alerts Alert Actions 2 In Alert Actions select Trap Forwarding Handling Alerts Flagging an Alert After you have completed action on an alert flag the alert as acknowledged Acknowledging an alert indicates it is resolved or does not require further action as a reminder to yourself To acknowledge alerts 1 Select Manage Alerts Alert Logs 2 Click the alert you want to acknowledge K NOTE You can acknowledge multiple alerts simultaneously Use lt Ctrl gt or lt Shift gt to select multiple alerts 3 Right click and click Acknowledge Set Selected Alerts or Filtered Alerts If you choose Selected Alerts the highlighted alerts are acknowledged If you choose Filtered Alerts all alerts in the current filter view are acknowledged To remove an acknowledged flag right click and select Acknowledge Clear Selected Alerts or Filtered Alerts Managing Alerts 89 Creating and Editing a New View To personalize the way you view alerts create a new view or modify an existing view To create a new view 1 2 3 Select Manage Alerts A
107. nse Manager is a one to many license deployment and reporting tool for managing the Dell iDRAC 7 licenses Installing OpenManage Essentials 9 10 e Documentation Click this link to view the online help e View Readme Click this link to view the readme file To view the latest readme go to support dell com manuals 2 In Dell OpenManage Install select Dell OpenManage Essentials and click Install The Dell OpenManage Essentials Prerequisites window displays the following requirement types e Critical This error condition prevents the installation of a feature e Warning This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation Also later during installation use the Custom installation setup type to select the feature e Information This informational condition does not affect the Typical selection of a feature There are two options for resolving critical dependencies e Click Install All Critical Prerequisites to immediately begin installing all critical prerequisites without further interaction Install All Critical Prerequisites may require a reboot depending on the configuration and the Prerequisites installation will resume automatically after restart e Install each prerequisite individually by clicking the associated link with the required software K NOTE To configure remote database you do not require an SQL Express installation
108. ntory and the time that you want it to begin e Every lt n gt Days lt n gt Hours interval Specify the intervals between inventory cycles The maximum discovery interval is 365 days and 23 hours Inventory Polling Speed Set the amount of resources available for accelerating the inventory poll speed The faster you set the inventory poll speed the more resources are required but less time is required to perform the inventory After changing the speed OpenManage Essentials may take several minutes to adjust to the new speed Status Configuration Use this window to specify the default status polling settings for OpenManage Essentials Status polling performs a health and power check for all discovered devices For example this poll determines if discovered devices are healthy or powered down 58 Discovery And Inventory Reference Enable Status Polling Device Status Interval Status Polling Speed Select to schedule device status polling Set freguency of the device status poll in intervals of days hours and minutes The status polling does not begin until the previous polling has completed Days Specify the number of days between device status polling Hours Specify the number of hours between device status polling cycles Minutes Specify the number of minutes between device status polling cycles The maximum discovery interval is 365 days 23 hours and 59 minutes Set the amount of resource
109. o add a range that you want to exclude from discovery and inventory 180 Appendix Right Click Actions View Filters Edit View Summary Rename Clone Delete Select to edit the alert action or alert filter Select to view all the systems that are critical Select to rename action or alert filter Select to create a copy of an action or alert filter Select the alert to delete the alerts Alerts Details Acknowledge Delete Enable or Disable Ignore Export Select to view the details of alerts Select to set or clear alerts Select to delete alerts Select to enable or disable an alert action Select to ignore alert filter action on the selected devices Select to export alert information in CSV or HTML formats Remote Tasks Edit Delete Run View Activate Task Schedule Clone Select to edit the task Select to delete the task Select to run the task immediately Select to view the task Select to activate the task schedule Select to create a copy of a task Appendix Right Click Actions 181 182 Appendix Right Click Actions Index A acknowledged flags 111 Active catalog 127 Alert Actions 112 Details 109 Log settings 110 Logs 107 View filters 110 application launch configuration 113 BIOS Updating 123 C Catalog Source Update 125 CLI 176 command line 176 Command line task 137 Create 137 Configure ICMP 60 IPMI 63 SN
110. ocal system The OpenManage Essentials database is installed on the local system IT Assistant is installed on the local system The IT Assistant database is located on the local system OpenManage Essentials is installed on the local system The OpenManage Essentials database is installed on a remote system IT Assistant is installed on the local system The IT Assistant database is located on a remote system OpenManage Essentials is installed on the local system The OpenManage Essentials database is installed on the local system IT Assistant is installed on the local system The IT Assistant database is located on a remote system OpenManage Essentials is installed on the local system The OpenManage Essentials database is installed on a different remote system Installing OpenManage Essentials Data from the IT Assistant database is copied to the OpenManage Essentials database Data from the IT Assistant database is not copied to the OpenManage Essentials database Data from the IT Assistant database is not copied to the OpenManage Essentials database Data from the IT Assistant database is not copied to the OpenManage Essentials database 15 Table 3 Migration Use Cases Number Use Case Conditions Outcome e The IT Assistant database is located on a remote system 5 e IT Assistant is installed on the local system Data from the IT Assistant database is copied to th
111. on the local system See Setting Up OpenManage Essentials Database on a Remote SOL Server If you are not configuring remote database you can install SQL Express by clicking the warning prerequisite link Selecting Install All Critical Prerequisites does not install SOL Express Click Install Essentials In the install wizard for OpenManage Essentials click Next In the License Agreement page read the license agreement select I accept the terms in the license agreement and then click Next In Setup type select either Typical or Custom installation If you selected Typical click Next Verify the installation settings in the Ready to Install the Program page and the click Install l Installing OpenManage Essentials If you selected Custom in Custom Setup click Next and do the following a In Custom Setup click Change to change the installation location and then click Next b In custom settings for port numbers if required change default values for Network Monitoring Service port number Task Manager Service port number and Console Launch port and then click Next c In Database Server do any of the following and then click Next e Local database If you have many SQL server versions available on the management system and you want to select an SQL server on which you want to set up the OpenManage Essentials database then select the SOL server from the Database Server list the type of authentication and provide the authen
112. owing table lists the predefined alert view filters All Alerts Critical Alerts Normal Alerts Unknown Alerts Warning Alerts Select to view all the alerts Select to view all the systems that are critical Select to view normal alerts Select to view alerts that OpenManage Essentials cannot categorize Select to view all the warnings Select Continuous Updates to enable the user interface to update automatically when new alerts are received Alert Logs Fields Severity The alert severity Acknowledged Whether the alert has been acknowledged or not by the user Time The date and time the alert was generated Device The device which generated the alert Details The message contained in the alert Category The categorization of the alert Source The name of the alert source definition 98 Alerts Reference Group By Column To group by in All Alerts drag the All Alert column that you want to group by and drop it in Drag a column header and drop it here to group by that column For example In All Alerts if you want to group by severity select Severity and drag and drop it in the Drag a column header and drop it here to group by that column bar The alerts are displayed by severity Alert Details Severity The alert severity Acknowledged Whether the alert has been acknowledged or not by the user Device The device which generated the alert Time The date and time the alert was generated Cat
113. owngrade Available Version Provide a name for the software update task Select the system that you want to update System s domain name The requirement of this software update for the system The software information The type of software update The installed version number A green arrow indicates an upgrade The available version number Package Name The name of the software update Set the Task Schedule Run Now Select this option if you want to run the task when you click Finish System Update Reference 125 After update if Select to reboot after the software update task is complete reguired reboot the device Set Schedule Select to schedule a task at a required date and time Click the icon to set date and time Enter Credentials for the task execution SSH Port Number Provide the SSH port number User name Provide the user name for the selected target Password Provide password for the selected target 126 System Update Reference Managing Remote Tasks About Remote Tasks With the Remote Tasks feature in OpenManage Essentials you can e Run commands on local and remote systems run batch files and executable files on the local systems and schedule local and remote tasks K NOTE The files must be located on the system with OpenManage Essentials installed and not on the remote system e Change power status for a system Deploy OpenManage Server Administrator on
114. ption to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and User Name Provide in the format domain user name or Password local host user name Password Provide the password Remote Tasks Reference 141 Generic Command Command Arguments Output to file Append Include errors Provide the fully qualified path name and file name of the executable command or script file that launches the application program Provide the supporting arguments for the launching the application script or command These arguments are case sensitive To view and select from the list of inventoried systems In Arguments include IP or NAME The ret
115. public or a community string of your choice is set If not set by default click Add and type a community string in Community Name Also select community rights as READ ONLY or READ WRITE Troubleshooting 157 Click Traps and ensure that the community string field has a valid name In Trap destination click Add and enter the Open Manage Essential Console IP address Start the service Configuring SNMP Services on Linux 1 Run the command rpm ga grep snmp and ensure that the net snmp package is installed Run cd etc snmp to navigate to the snmp directory Open snmpd conf in the VI editor vi snmpd conf Search snmpd conf for group context sec model sec level prefix read write notif and ensure that the values for fields read write and notif are set to all At the end of the snmpd conf file just before Further Information enter the Open Manage Essentials Console IP address in the following format trapsink lt OPEN MANAGE ESSENTIALS CONSOL lt community string gt For example trapsink 10 94 174 190 public GI IP gt Start the SNMP services service snmpd restart Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps perform the following steps to troubleshoot and fix the problem 158 1 Check for network connectivity between the two systems You can do this by pinging one system from another using the ping lt IP address gt command
116. r 2 Firmware 3 Firmware ES 4 BIOS 170 Frequently Asked Questions 5 Application Question When performing a catalog import task what do I do when I see this error Attempted to perform an unauthorized operation Answer Modify the permissions of the folder on the network share to allow the close user access Question How do I configure Internet Explorer with Enhanced Security Configuration to ensure that OpenManage Essentials can utilize all features that use resources from Dell online Answer To ensure that these features work in the Dell Open Manage Essentials console on an environment with Internet Explorer Enhanced Security Configuration enabled The user needs to add dell com to the Trusted sites zone Import Catalog and System Update require internet access when the user selects Dell Online as the source The warranty report also uses Dell online resources to retrieve information and also will not return data without it Question What if IPMI is disabled after installing BMC Utility Answer Try restarting DSM Essentials Network Monitor Service DSM Essentials Task Manager service and restart IS Question What is Omremote Answer Omremote enables you to execute remote Server Administrator command line tasks inband and also helps you to deploy Server Administrator on remote Dell servers Omremote is an executable file that is located at C Program Files Dell SystMgt Essentials bin folder It uses W
117. r update if required reboot the device Changes are not activated until the next time you reboot Enter the operating system administrative credentials for the managed server Examples In a Windows domain environment enter lt Domain Administrator gt and the password In a Windows workgroup environment enter lt LocalHost Administrator gt and the password In a Linux environment enter root and Password Updating Server BIOS Firmware Drivers and Applications 1 Click Finish K NOTE You cannot schedule Windows and Linux updates to occur using the same task Create a separate task for each 8 Click View All Software Update Tasks for a list of all scheduled updates Viewing Updated Status To view and confirm that updates were applied successfully click Manage System Update Summary The Task Execution History pane displays if the updates were applied successfully Viewing Active Catalog 1 From OpenManage Essentials click Manage System Update View Active Catalog 2 In Active Catalog if new version is available and the source is the Dell FTP site click Update Updating Server BIOS Firmware Drivers and Applications 117 118 Updating Server BIOS Firmware Drivers and Applications System Update Reference You can access the following e System Update page Summary e Compliance Report e System Update Tasks e Tasks Execution History e Compliant Systems e Non Compliant Sy
118. rConnect console Remote software update No transfer to Server Administrator for systems supporting Windows operating systems Remote Command Line for systems supporting Windows operating systems SNMP query No management IPMI access through LAN No Optional remote SQL Yes server access EMC storage discovery No and inventory Contextual application Yes launch Remote desktop to Windows terminal services Table 2 Supported Protocols and Ports on Managed Nodes Port Protocol Port Type Maximum Direction Usage Configurable Number Encryption Level 6389 Proprietary TCP None In out EMC storage discovery No and inventory Enables communication between a host system through NaviCLI NaviSec CLI or Navisphere host agent and a Navisphere Array Agent on a Storage system Managing Security Settings 153 154 Managing Security Settings Troubleshooting OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues This tool provides the following protocol specific diagnostics to identify the problem with the remote node Database Fetches all the user defined databases present on the remote box Dell EMC Verifies the connection to the Dell EMC storage
119. r_script bat f output txt To use batch files in Application Launch for alert actions in the Executable Name field enter the path and name of batch file In the Arguments field enter gt null and ensure that you enter a space between gt and null for the batch file to execute properly See the sample alert action under Application Launch alert action for more information Test Action Allows you to test the application launch NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not reguire user interaction E Mail Configuration You can configure Essentials so that you receive e mail each time the alert associations for your devices meet specific alert criteria For example you may want to receive an e mail message for all warning and critical alerts Use this window to specify the parameters for configuring the e mail alert action To Specifies a valid e mail address served by the company s SMTP server of the person who is to receive the e mail From Specifies the originating e mail address Subject Specify the e mail subject using text or the available alert tokens Message Specify the e mail message using text or the available alert tokens Email Settings Select to provide the SMTP server name or IP address Test Action Allows you to test the e mail action NOTE After sending the test e mail verify that the e mail was rec
120. ranty e Warranty Discovering and Inventorying Devices 29 Protocol Mechanism Simple Network Management Protocol SNMP Windows Management Instrumentation WMI Web Services Management WSMAN 30 Linux VMware ESX Discovery Correlation Classification Hardware inventory Software inventory Monitoring Traps alerts e Application launch OpenManage Server Administrator console e Warranty Discovering and Inventorying Devices NS NS Protocol Mechanism Simple Network Windows Web Services Management Management Management Protocol SNMP Instrumentation WSMAN WMI VMware ESXi Traps Alerts NS e Discovery e Correlation e Classification e Hardware inventory Software inventory e Virtual machine information e Virtual host product information e Monitoring OpenManage Server Administrator health only e Application launch warranty Dell servers Windows Hyper Discovery e Discovery NS without V Unknown Cone lation OpenMan se anaes e Classification erver Administrator e Hardware installed inventory e Application launch e Remote desktop e Warranty Linux VMware Discovery NS NS ESX Unknown Discovering and Inventorying Devices 31 Protocol Mechanism Simple Network Management Protocol SNMP Windows Management Instrumentation WMI Web Services
121. ring System Update This page provides the following information e Summary e Compliant Systems e Non Compliant Systems e Non Inventoried System e All System Update Tasks Compliance Report The compliance report provides a pie chart distribution of software update tasks Click a pie chart portion to view more information on the systems Compliance Report lists this information Source Get the latest 120 Report source This option is disabled if the catalog version is the latest Else it is active Click this option to get the latest catalog version System Update Reference Advanced Settings Using these options you can set preferences for upgrading and downgrade firmware and BIOS versions Enable Downgrades Select this option to install versions of firmware and BIOS that are earlier than the versions installed on the systems Disable Downgrades This option is set by default selecting this option enables you to install versions of firmware and BIOS that are later than the versions installed on the systems Systems information The pie chart lists the systems status compared with the pie chart format existing catalog file The systems listed are as follows e Compliant Systems e Non Compliant Systems e Non Inventoried Systems Compliant Systems Systems with software that is up to date when compared with versions available in the software updates active catalog Click compliant syste
122. rom that device e SSH Verifies that the SSH protocol is used to connect to managed node e WMI Verifies WMI CIM connection to the remote node Default retries and time out values are used internally e WSMAN Attempts to connect to WSMAN client on the remote node Use this test to verify connectivity problems with iDRAC ESX and other devices which support WSMAN specification This test will connect to such devices and will also list the exposed WSMAN profiles enabled on the remote device Troubleshooting Procedures Troubleshooting Inventory Inventoried Linux servers are listed under Non Inventoried systems numerous retries does not resolve this To resolve this issue for the Red Hat Enterprise Linux 5 5 SUSE Linux Enterprise Server version 10 and version 11 installed servers 1 Mount the Dell Systems Management Tools and Documentation DVD version 6 5 or later on the Linux server 2 Install srvadmin cm rpm Restart OpenManage Server Administrator 6 5 Make sure the OpenManage Server Administrator inventory collector is working from the location opt dell srvadmin sbin invcol run invcol outc home inv xml 5 Perform server inventory 156 Troubleshooting Troubleshooting Device Discovery If a device discovery is not successful perform the following steps to troubleshoot and fix the problem 1 If the device assigned for discovery is a Dell PowerEdge system ensure that Dell OpenManage Server Adminis
123. s 1 Click Manage System Update 2 In System Update select the Non Inventoried Systems tab The servers that are not inventoried are displayed K NOTE CMC firmware updates CMC active controller only are also displayed in these results Applying System Updates To apply system updates first select the non compliant systems and then schedule the update Updating Server BIOS Firmware Drivers and Applications 115 Selecting Non Compliant Systems 1 2 3 E Ea Click Manage System Update In System Update select the Non Compliant Systems tab In Non Compliant systems select the systems you want to update K NOTE You can update multiple systems at the same time Click Apply Selected Updates A window is displayed to schedule the updates NOTE Chassis and blades are not associated for updates They are treated as individual components and you must manually select them NOTE Chassis blade server BIOS and iDRAC version interdependency management is not available Scheduling Updates You can set a schedule to update servers For example you might want to make updates during a specific maintenance time frame To schedule updates 1 oF WwW N 116 Click Manager System Update Update Section Create an Update Task Provide a task name Review the selected updates Set the task schedule to Run Now or set a specific date and time If you do not want to apply the changes immediately clear Afte
124. s available for accelerating the device status polling speed The faster you set the status speed the more resources are required but less time is required to perform the status polling Discovery And Inventory Reference 59 60 Discovery And Inventory Reference Managing Devices OpenManage Essentials lists devices based on their types For example Dell PowerEdge servers are listed under the device type Servers OpenManage Essentials contains a defined list of device types The devices you discover and inventory are included under these device types Unclassified devices are listed under the device type Unknown You can create device groups with combinations of the defined device types However you cannot create a new device types In the Devices page you can e View devices types that are discovered on the network e View the inventory information for the devices e View all the alerts that were generated for a device e View the hardware logs for a device e Create device groups and include devices to that group based on your grouping preference For example you can create a group and include all devices present at a geographical location Viewing Devices You can view a device that is discovered For more information on discovering and inventorying a device see Discovering and Inventorying Devices To view devices click Manage Devices In the device summary page expand the device types to view devices The fol
125. sed application for identifying and applying updates to your system SUU displays a comparison report of the versions and provides various options for updating the components Repository Manager is an application that allows you to create repositories of customized bundles and updates and groups of related updates for systems running supported Microsoft Windows or Linux operating systems This facilitates generating comparison reports and establishing update baselines of repositories By using Repository Manager you can ensure that your Dell PowerEdge system Dell desktop or Dell laptop is equipped with the latest BIOS driver firmware and software updates 124 System Update Reference View Active Catalog Select to view the catalog file that is currently in use for doing software updates Source Source Type Release ID Release Date Displays the source The source is either System Update Utility FTP or Repository Manager The type for source from which the catalog file is taken For example Dell ftp site The unique identification number assigned to the released catalog file The date on which the catalog file was released Newer version available Displays if a newer version is available Create an Update Task Select to create a software update task and set a task schedule to run the task Task Name Select System to Update System Name Importance Component Type Installed Version Upgrade D
126. server The system must have RAC DRAC configured Deploy Server Administrator Sample OMSA Upgrade Windows Enable this use case to upgrade OpenManage Server Administrator on a Windows based system Command Line Sample Generic Command Remote Enable this use case to use tokens to receive the IP address or name of inventories systems K NOTE To use this command you must enter the local system credentials Sample Generic Command Local Enable this use case to run a command or script on system with OpenManage Essentials K NOTE To use this command you must enter the local system credentials Sample IPMI Command Enable this use case to receive information about the power status of a server Sample Remote Command Enable this use case to view the system summary through Server Administrator Sample RACADM Clear SEL Log Enable this use case to clear the SEL log of RAC Sample RACADM Reset Enable this use case to reset the RAC Managing Remote Tasks 131 132 Managing Remote Tasks Remote Tasks Reference From Remote Tasks you can e Run commands on local and remote systems batch files and executable files on the local systems and schedule local and remote tasks e Change power status for a system Deploy OpenManage Server Administrator on systems e View the remote tasks Remote Tasks e Create Remote Tasks Server Power Options Deploy Server Administrator Command Line Re
127. sk once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and User Name The RACADM task requires IPMI credentials Password Provide IPMI credentials to run the task Password Provide the password Remote Tasks Reference 147 148 Remote Tasks Reference Managing Security Settings Using Security Roles and Permissions OpenManage Essentials provides security through role based access control RBAC authentication and encryption RBAC manages security by determining the operations run by persons in particular roles Each user is assigned one or more roles and each role is assigned one or more user privileges that are permitted to users in that role With RBAC security administration corresponds closely to an organization s structure OpenManage Essentials roles and associated permissions are as follows e OpenManage Essentials Guests is a default role assigned to all users at initial log in No permissions are associated with this role and it is not displayed i
128. sk states Running Stopped Completed Success Total Targets The number of target systems on which the task is successfully executed System Update Reference 123 End Time Time and date at which the system update task ends Executed by User The user information Select a Catalog Source For updating software select from these options to use a default catalog file present on the Dell FTP site or provide an alternate software update package file ex se file system source Select to update software using Server Update Utility Click SUU Browse to traverse to the file location The catalog cab file is located in the repository folder Gh se repository manager Select to update software using repository manager file file Click Browse to traverse to file location The catalog cab file is located in the repository folder Use an online source Select to update software using the software update package present on the Dell FTP site A Dell Update Package DUP is a self contained executable in a standard package format that updates a single software element on the system DUPs are software utilities provided by Dell to update specific software components on Dell PowerEdge systems Dell desktops and Dell laptops The customized bundles and repositories are made up of DUPs based on operating systems supported update types form factor and line of business Dell OpenManage Server Update Utility SUU is a DVD ba
129. stalling OpenManage Essentials deletes your database While installing upgrades it is recommended to install the upgrades on top of the existing version of OpenManage Essentials to preserve the database 1 Click Start Control Panel Programs and Features 2 In Uninstall or change a program select Dell OpenManage Essentials and click Uninstall 3 In the message Are you sure you want to uninstall OpenManage Essentials click Yes Migrating IT Assistant to OpenManage Essentials To replace IT Assistant with OpenManage Essentials while preserving the existing IT Assistant database 1 Double click the OpenManage Essentials executable file 2 In Dell OpenManage Install select Dell OpenManage Essentials and click Install The check dependencies page is displayed This page lists the following requirement types e Critical This error condition will prevent the installation of a feature e Warning This warning condition disables the Typical installation but not an Upgrade of the feature later during installation Also later during installation use the Custom installation setup type to select the feature e Information This informational condition will not affect the Typical selection of a feature Installing OpenManage Essentials 13 There are two options for resolving critical dependencies e Click Install All Critical Prerequisites at the bottom of the page to immediately begin installing all necessary prerequisi
130. stems e Non Inventoried Systems e All System Update Tasks e Catalog Section Select a Catalog Source View Active Catalog e Update Section Create an Update Task Filter Options 1 Click the funnel icon to filter search 2 After selecting a filter option from the drop down list and providing the alphanumeric characters in the field click the aA button to make the filter search case independent 3 After you set the filter logic click Filter to run the filter logic Click Clear Filter to clear a search Is equal to Select to create the same as logic Is not equal to Select to create the different from logic System Update Reference 119 Starts with Ends with Contains Does not contain Is contained in Is not contained in Select to filter search based on a text chunk s initial alphanumeric character s Provide the starting alphanumeric character s in the field Select to filter search based on a text chunk s final alphanumeric character s Provide the ending alphanumeric character s in the field Select to filter search based on alphanumeric characters present in a text chunk Provide the alphanumeric character s in the field Select to include the not present logic in search based on alphanumeric characters present in a text chunk Select to include the is present logic in an alphanumeric character string Select to include the not present logic in an alphanumeric character st
131. sure s model name For example PowerEdge M1000e The slot number on the enclosure The slot name of the enclosure Displays if the slot is available or occupied in the modular enclosure The firmware version installed on the enclosure A Dell specific unique bar code label identifier for the enclosure The unique enclosure name that identifies it on the network The blade s model information A Dell specific unique bar code label identifier for the blade Blade Host Name The blade s model name For example PowerEdge M710 Blade OS The operating system installed on the blade 82 Reports Reference Server Overview System Name System Type Operating System Processor Count Processor Family Processor Cores Processor Speed Total Cores Total Memory The unique system s name that identifies it on the network The system s model information The operating system installed on the system The number of processors installed on the system The type of processor installed on the system The number of processor cores The speed of the processor The total number of cores present in the system The total memory installed on the system Reports Reference 83 84 Reports Reference Viewing Warranty Reports Warranty information is available for devices with valid Service Tags including servers switches storage and so on Warranty information is automatically retrieved at the time dev
132. t includes e Alert severity See Severity Association e Alert category or source See Category and Sources Association e Alert device or device group source See Device Association e Alert date time or day of week See Date and Time Range There are four types of alert actions e Alert Application Launch Action Launch a script or batch file when the alert action criteria is matched e Alert Email Action Send an e mail when the alert action criteria is matched e Alert Ignore Action Ignore the alert when the alert action criteria is matched e Alert Trap Forward Action Forward the SNMP Trap to another management console when the alert action criteria is matched 102 Alerts Reference By default new alert actions are enabled If you wish to turn off the alert action without deleting it you can disable it either through the right click menu or the edit wizard for the alert action Several common alert action use cases are pre installed in the disabled state to illustrate common usage When using these pre installed actions it is recommended to Clone the example to a new action specific to your needs Make sure to enable and test the new action during this process Name and Description Name The name of the alert action Description The description of the e mail action Enabled Select to activate the alert action Severity Association Severity The alert types available All Select to include all types of
133. t this option to create tasks to deploy Server Administrator on selected servers General Task Name Provide a name for the task Select the type Select from the following options e Windows e Linux Remote Tasks Reference 137 Installer Path The location where the Server Administrator installer is available For Windows packages with dup msi and msp file extensions are available Msi packages enable Server Administrator installation and upgrades while dup and msp packages enable only Server Administrator upgrades For Linux packages with the tar gz file extensions are available For Linux the sign file is required for verification The sign file must reside in the same folder as the tar gz file Installer Arguments Optional Provide arguments For example in Windows the parameters are as follows e ADDLOCAL IWS Server Administrator web server only e ADDLOCAL SSA Server instrumentation only For example in Linux the parameters are as follows e w Server administrator web server only e d Server instrumentation only See the Dell OpenManage Installation and Security User s Guide at support dell com manuals for a complete list of arguments Generate Trusted Key This option is available if you selected Linux Select this option to generate a trusted key Allow reboot if Select this option to reboot the server once you deploy required Server Administrator on the
134. talls and runs an ActiveX component on the client Launch machine to launch remote desktop sessions Allow Troubleshooting Installs and runs an ActiveX component on the client Tool Launch machine to launch the Dell Troubleshooting Tool Allow OpenManage Installs and runs an ActiveX component on the client Power Center machine to verify and launch OpenManage Power Center Installation Verification Proxy Settings used for System Update and Warranty User Proxy Settings Enable the use of proxy settings for internet access for System Update and Warranty Domain Username The domain and user name of the proxy user Preferences Reference 173 Password User s proxy password Proxy Server Address or The IP address or server name of the proxy server Check Name the browser s proxy LAN settings or ask your network administrator if unsure Proxy Port Number The port number to access the proxy server Check the browser s proxy LAN settings or ask your network administrator if unsure Test Connection Click to test connection to the internet with the proxy credentials 174 Preferences Reference Tools Reference From tools you can e View User Interface Logs e View Application Logs e A Export Discovery Logs to File System Export the logs that were generated while discovering devices e TF Launch OpenManage Power Center I installed will launch the OpenManage Power Center IF Launch Troubleshooting
135. tes without further interaction e Install each prerequisite individually by clicking the associated link with the required software Click Install Essentials 4 In the install wizard for OpenManage Essentials click Next In the License Agreement page read the license agreement select I accept the terms in the license agreement and then click Next 6 In Setup type select Custom In Custom Setup click Next 8 In Custom Settings verify or change the default port numbers and click Next 9 In Database Server enter the required parameters to connect to the IT Assistant database and click Next K NOTE During the replacement process a copy of the IT Assistant database is created and utilized by OpenManage Essentials 10 In Ready to Install the Program review your settings and click Install 11 After the installation is complete click Finish Migration Use Cases If you migrate from IT Assistant to OpenManage Essentials IT Assistant is uninstalled and replaced by OpenManage Essentials However the IT Assistant database ITAssist remains and you can retrieve it from the SQL server Table 3 provides information about different migration use cases 14 Installing OpenManage Essentials Table 3 Migration Use Cases Number Use Case Conditions Outcome l IT Assistant is installed on the local system The IT Assistant database is located on the local system OpenManage Essentials is installed on the l
136. the remote discovered servers Server Updates Capability to deploy BIOS firmware and driver updates to the remote discovered servers RACADM CLI Capability to run RACADM tool supported commands on the remote discovered devices IPMI CLI Capability to run IPMITool supported commands on the remote discovered devices Warranty Requires internet connection support dell com to view warranty information Discovering and Inventorying Devices Using the Discovery and Inventory Portal To access the discovery and inventory portal click Manage Discovery and Inventory 1 Details from the last discovery and 2 Details of previously discovered and inventory task run inventoried devices 3 Details of tasks and their status Configuring a Discovery and Inventory Task 1 From OpenManage Essentials click Manage Discovery and Inventory Discovery Ranges Add Discovery Range 2 In Discovery Range Configuration a Provide the IP address range or host name and subnet mask Click Add NOTE You can add multiple IP addresses ranges or host names You can add multiple host names separated by a comma delimiter For example hostname1 hostname2 hostname3 and so on Ya b To import host names and IP addresses click Import You can import host names and IP addresses included as line items in a file that is in Discovering and Inventorying Devices 37 CSV format Using Microsoft Excel you can create a
137. the severs to which you want to assign this task Remote Tasks Reference Schedule and Credentials Set schedule Enter User Name and Password for accessing remote system Select from these options e Activate Schedule Select this option to activate a schedule for the task e Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run e Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time User Name Provide the IPMI or DRACADRAC credentials Password Provide the password KG Key Enter the KG Key DRAC also supports IPMI KG Key Each BMC is configured to require an access key in addition to user credentials Remote Tasks Reference 145 RACADM Command Line Comman
138. tials Getting Started With OpenManage Essentials Logging On to OpenManage Essentials To log on to OpenManage Essentials From the management station desktop click the Essentials icon From the management station desktop click Start All Programs Dell OpenManage Applications Essentials Essentials From a remote system launch a supported browser In the address field type https lt IP address host name or Fully Qualified Domain Name FODN gt lt Port Number gt web default aspx K NOTE FQDN is required to show a valid certificate The certificate shows an error if an IP address or local host is used The console launch port number default port number 2607 is required to launch OpenManage Essentials from a browser on a remote system While installing OpenManage Essentials if you changed the port using the Custom Install option use the selected console launch port in the preceding URL The First Time Setup page is displayed Configuring OpenManage Essentials If you are logging on to OpenManage Essentials for the first time the First Time Setup tutorial is displayed The tutorial provides step by step instructions for setting up an environment of servers and devices to communicate with OpenManage Essentials The steps include Configuring the SNMP protocol on each target server Installing Dell OpenManage Server Administrator on each target server Getting Started With OpenManage Essentials 19 e Enabl
139. tication details e Remote database Complete the prerequisites For more information see Setting Up OpenManage Essentials Database on a Remote SOL Server After the prerequisites are complete click Browse and select the remote system and then provide the authentication details You can also set up the OpenManage Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in Database Server K NOTE If you have multiple database instances running on a selected database server you can specify the required database instance name to configure the Essentials database with it For example using local Mylnstance you are configuring Essentials database on a local server and Mylnstance named database instance d Verify the installation settings in the Ready to Install the Program page and the click Install 7 After the installation is complete click Finish Installing OpenManage Essentials 11 Setting Up OpenManage Essentials Database on a Remote SOL Server You can configure OpenManage Essentials to use an SQL server present on a remote system Before setting up the OpenManage Essentials database on the remote system check for the following prerequisites e Network communication between the OpenManage Essentials system and the remote system is functioning e SQL connection works between the OpenManage Essentials system and the remote system for the specif
140. trator version in the OpenManage Server Administrator pie chart in the top right web part shows you the list of servers with that version installed e The lower left web part lists in descending order the devices generating the most alerts since initial discovery and inventory e The top five event generating devices are identified in the lower right web part Click on a specific device to view the events associated with it Viewing Inventory Reports 73 Report Description Server Components and Versions FRU Information Memory NIC Information Hard Drives Inventory PCI Device Information Storage Controllers ESX Information HyperV Information Warranty Information Modular Enclosures Server Overview Identifies BIOS driver and firmware versions on all discovered and inventoried servers The Field Replaceable Unit FRU provides details on replaceable server components Provides details on DIMMs and identifies the slot a particular DIMM occupies within a server Identifies the NIC model IP address MAC address manufacturer and part and serial numbers for NICs Identifies serial number revision manufacturer and bus type for hard drives Identifies model manufacturer and slot for PCI and PCle controllers in each server Identifies the storage controllers on the server and provides the controller name vendor controller type and controller state Ready The storage controller is ready for us
141. trator is installed on it To discover Windows devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Windows see Configuring SNMP Services on Windows To discover Linux devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Linux see Configuring SNMP Services on Linux After configuring the SNMP services verify whether the SNMP services are responding correctly If the device assigned for discovery is Microsoft Windows and you want to use WMI ensure that the user name and password used in the WMI credentials has the local administrator permissions on the machine that you want to discover You can use the Microsoft wbemtest utility to ensure that WMI connectivity to the Windows Server is correct If the device assigned for discovery is a non server network device such as a printer Dell PowerConnect switch and so on ensure that SNMP is enabled on the device You can do this by accessing the Web interface for a device Configuring SNMP Services on Windows 1 Open a command run prompt and type services msc to open the Services MMC Right click SNMP Service and select Properties If you cannot locate SNMP Service you need to install it using Add Remove Windows Components Click Security and ensure that Accept SNMP packets from any host is selected Under Accepted Community Names ensure that
142. ually click the icon O To load the default portal layout click the icon Hiding Graphs and Reports Components To hide graphs and reports components Click the icon on the report or graph and select the Hide option to remove the component from the portal page or select the Auto Hide option to move the component to the side bar 22 l Getting Started With OpenManage Essentials To remove a component from the portal page click the X icon in the report or graph To move the report to the side bar click the A icon Re arranging or Re sizing Graphs and Reports Components Click the icon and select from the following options Floating To move the component freely in the portal page e Dockable To dock the component in the portal page If the component is floating right click the title to dock or tab the component Tabbed Document To move the component into a tab in the portal page Select the control to dock a floating component You can create a tabbed view by docking a pane within other panes or dock a pane at the top bottom left or right side of the main window You can resize panes and all panes will fill the selected area when docked To move the component to the side bar click the 9 icon and to restore it select the component and click the icon To create filters in a report grid click the y icon This is not specific to the portal page layout and the settings related to these associations ar
143. umentation 1 From Windows desktop click Start All Programs Administrative Tools Computer Management 2 In the console tree expand Local Users and Groups and click Groups Double click either the OmeAdministrators or OmeUsers group to add the new user 4 Click Add and type the user name that you are adding Click Check Names to validate and then click OK New users can log on to OpenManage Essentials with the user privileges for their assigned group Using Custom SSL Certificates Optional OpenManage Essentials default settings ensure that a secure communication is established within your environment However some users may prefer to utilize their own SSL certificate for encryption To create a new domain certificate 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the lt server name gt and click Server Certificates Sites 3 Click Create Domain Certificate and enter the required information To use a custom SSL certificate you must configure IIS Services on the system where OpenManage Essentials is installed 150 Managing Security Settings 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Services IIS Manager Expand the lt server name gt Sites Right click on DellSystemEssentials and select Edit Bindin
144. unique bar code label identifier on the system The number of channels The enclosure ID is assigned to the enclosure by Storage Management Storage Management numbers the enclosures attached to the controller starting with zero The SCSI ID of the backplane internal to the server or the enclosure to which the controller connector is attached The value is usually 6 In computer storage a logical unit number or LUN number used to identify a logical unit which is a device addressed by the SCSI protocol or similar protocols such as Fibre Channel or iSCSI The size of the hard drive in gigabytes The type of bus connection used Buses are information pathways between components of a system The roll number assigned to the device by the manufacturer The hard disk s revision history The organization that supplies the hard drive Reports Reference 19 PCI Device Information System Name Service Tag System Type Device Card Description Device Card Manufacturer Device Card Slot Type The unique system s name that identifies it on the network A Dell specific unique bar code label identifier for a system The system s model information The type of Peripheral Component Interconnect card used For example 82546GB Gigabit Ethernet Controller The manufacturer s information The type of slot on the mother board into which the card is inserted Storage Controllers System Name Syst
145. urned value includes information of the IP address and the system name Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the pathname and file name of the log file This option is disabled by default Select to append output from the completed command to the specified file If the file does not exist it is created Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file 142 Remote Tasks Reference Schedule and Credentials Set schedule Select from these options e Activate Schedule Select this option to activate a schedule for the task e Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run e Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence Start To specify the date and time at which the task should begin
146. ventory Reference 49 Import Select this option to import host names and IP addresses from a file that is in CSV format However you can import only 500 line items per task You can use an Active Directory export file in a CSV format as input You can also create a CSV file in a spreadsheet editor using the header Name and filling in system IP addresses or host names in the rows below the header one per cell Save the file in a CSV format and use it as the input with the import feature If there are any invalid entries in the file a message is displayed when the data is imported by OpenManage Essentials ICMP Configuration Use ICMP during discovery to ping devices on the network Select these options to configure the ICMP parameters For more information click 2 Why do I need this help Timeout Set time in milliseconds Retries Set number of attempts SNMP Configuration SNMP provides an interface to manage devices on the network such as servers storage switches and so on The SNMP agent on the device allows OpenManage Essentials to query the health and inventory data of the device Select these options to discover and inventory servers storage devices and other network devices For more information click 2 gt Why do I need this help Enable SNMP discovery Enables or disables the SNMP protocol for discovery range subnet 50 Discovery And Inventory Reference Get community
147. vice lifecycle information Displays the defined asset tag for the device Displays the system s model name For example PowerEdge R710 Displays the type of device For example for the Device Model PowerEdge R710 the Device Type value is Server Displays the revision history of the device Creating Device Group Device Group Configuration Name Parent Description Provide name of the new group The device under which this group is created Provide description for the device group 70 Devices Reference Device Selection You can select predefined groups device types custom groups specific devices or a device query To use device query select a query from the list Click New to create a new device query to search and assign the devices to the alert action Click Edit to change the query logic Select groups or devices from the tree you can use the query option to create very specific criteria for the selection All Devices HA Clusters KVM Microsoft Virtualization Servers Modular Systems Network Devices OOB Unclassified Devices Printers RAC Servers Storage Devices Unknown VMware ESX Servers Select to include all the Devices that are managed in OpenManage Essentials Select to include High Availability server clusters Select to include keyboard video mouse devices Select to include Microsoft virtualization servers Select to include modular systems
148. vices Normal Alert from these devices confirm to the expected behavior for the devices Critical Alerts from these devices suggest that a failure of a very important aspect has occurred 26 OpenManage Essentials Home Portal Reference Unknown Health status of these devices are not known These devices display behaviors that are not normal and Warning further investigation is required Discovered Versus Inventoried Devices See Discovered Versus Inventoried Devices Task Status See Task Status OpenManage Essentials Home Portal Reference 27 28 OpenManage Essentials Home Portal Reference Discovering and Inventorying Devices Perform Discovery and Inventory in order to manage your network devices Supported Devices and Protocols Following are the supported devices and associated protocols Protocol Mechanism Simple Network Windows Web Services Management Management Management Protocol SNMP Instrumentation WSMAN WMI Dell servers Windows e Discovery e Discovery NS a i Hyper V Correlation Correlation DpenManage ae 2 e Classification e Classification Server Administrator e Hardware e Hardware installed inventory inventory e Software e Software inventory inventory monitoring monitoring Traps alerts e Application application launch launch e OpenManage e OpenManage Server Server Administrator Administrator console console e Remote e Remote desktop desktop e War
149. whether they have been acknowledged or not This option is disabled by default Select to track acknowledged alerts only Select to track unacknowledged alerts only Summary Alert View Filter The view filter summary screen is shown on the final page of the alert view filter wizard or when clicking on the view summary right click option in the tree Name Type Description Associated Severity The name of the alert action The alert action type App Launch Email Ignore Trap and Forward The description of the alert action The alert severity criteria used when matching alerts Alerts Reference 101 Associated Alert The alert category criteria used when matching alerts Categories Associated Alert The alert source criteria used when matching alerts Sources Associated Device The alert source device group criteria used when matching Groups alerts Associated Devices The alert source device criteria used when matching alerts Associated Date Range The alert date range criteria used when matching alerts Associated Time Range The alert time range criteria used when matching alerts Associated Days The alert days criteria used when matching alerts Associate Acknowledge If enabled uses the alert acknowledged flag when matching alerts Alert Actions Alert actions are triggered when an incoming alert matches the specific criteria defined in the alert action The criteria for matching the aler
150. word t target example com 162 public K NOTE To prevent clear text display of the user password remove the password portion You are then prompted to enter the password and the entry is hidden To enable the SNMP service run the following command vicfg snmp pl server lt hostname gt username lt username gt password lt password gt enable To verify SNMP settings run the following command vicfg snmp pl server lt hostname gt username lt username gt password lt password gt show Optionally send a test trap to verify that the agent is configured correctly using the following command vicfg snmp pl server lt hostname gt username lt username gt password lt password gt test Troubleshooting The test trap generated is a warmStart trap For additional information see SNMP trap information incorrectly displays in third party monitoring software 1007483 The VMware Infrastructure Remote CLI can be downloaded from the VMware Download Center Troubleshooting 161 162 Troubleshooting Frequently Asked Questions Installation Question How do I install OpenManage Essentials using a remote SOL database named instance Answer To connect remotely the SOL Server with named instances requires a running SOL Server Browser service Question Will OpenManage Essentials support SQL Server evaluation edition Answer No SOL Server evaluation edition is not supported Tasks
151. y Reference Summary View the configuration selections To change configurations click Back Add Exclude Range From Discovery Range Summary right click Exclude Ranges and select Add Exclude Range Register new ranges to exclude from discovery or to remove a previously set exclude range IP Address Range Host name Register a device to exclude from the discovery process by specifying the device s IP address or IP address range The following are examples of valid discovery range type address specifications is the wildcard character meaning all possible addresses in the specified range e Exclude range 193 109 112 193 104 20 40 192 168 192 168 2 51 3 91 Exclude range 193 109 112 45 99 e System IP address 193 109 112 99 Register to exclude from the discovery process by specifying the device s host name for example mynode mycompany com NOTE OpenManage Essentials does not check for invalid characters in the host name If the host name you specify contains invalid characters the name is accepted However the device with that name is not found during the discovery cycle Discovery And Inventory Reference 55 Configuration The Configuration page contains the following information e Discovery Schedule e Inventory Schedule e Status Configuration Discovery Schedule You can configure OpenManage Essentials to discover devices and display them in the Device tree 1 En

Download Pdf Manuals

Related Search

Related Contents

Foremost COBA3021 Instructions / Assembly  取扱説明書 - トーヨーキッチン  Super Cam V6T SRCAMV6T  1924 - club-amis    Sie könnten etwas lernen!  equilibrium® Instructions for use  2010 Infiniti QX56 Owner`s Guide - French Canadian  User Manual for KALED42XXXZA  PRIME 2 – TOITURE VERTE  

Copyright © All rights reserved. Failed to retrieve file