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Dell v1.1 User's Manual

1. Information This informational condition does not affect the Typical selection of a feature 3 Click Install Essentials 4 Inthe install wizard for OpenManage Essentials click Next 5 Inthe License Agreement page read the license agreement select accept the terms in the license agreement and then click Next 6 If applicable enter the Package Server Port and the Task Manager Service Port If either the package server port or task manager service port is blocked during an upgrade enter a new port Click Next NOTE For information about the supported ports and protocols see Supported Protocols and Ports on Managed Nodes and Supported Protocols and Ports on Management Stations 7 The message Please backup OMEssentials database before upgrading to the latest version of OpenManage Essnetials is displayed Click Ok 8 Click Install 9 After the installation is complete click Finish Migrating IT Assistant to OpenManage Essentials To replace IT Assistant with OpenManage Essentials while preserving the existing IT Assistant database 1 Double click the OpenManage Essentials executable file 2 In Dell OpenManage Install select Dell OpenManage Essentials and click Install The check dependencies page is displayed This page lists the following requirement types Critical This error condition will prevent the installation of a feature 20 Warning This warning condition disables the Typ
2. About Tokens The following tokens can be used to pass values to the batch script or executable file e SIP and RAC_IP If these arguments are used the Task Target tab appears in the Create a Command Link Task screen The Task Target tab allows you to select the targets to pass the arguments IP is used for a server IP and RAC_IP is used for a RAC iDRAC IP From the Task Target tab you can select either groups a device or use dynamic queries USERNAME and PASSWORD In some instances you must provide credentials for a remote system in your batch or script file If SUSERNAME or PASSWORD are used in arguments the Script Credentials section appears for these values The credentials entered in the Script Credentials section is passed to the command line You can pass either of these values or both NOTE You must enter both values in the Script Credentials section If you do not need to use one value enter any text in the field and it is ignored if the token is not in use e NAME This token passes the name of the system found in the OpenManage Essentials Device Tree The name is most often the host name of the system but in some instances it might be either an IP address or a string suchas Dell Rack System SVCTAG1 Passing Tokens to a Script If you are using a batch file or a script use 1 2 3 and so on to receive the values passed from OpenManage Essentials The values are passed in the order they are ente
3. 193 109 112 45 99 System IP address 193 109 112 99 Exclude Range Name Add the exclude range name for the IP address range Host name Register to exclude from the discovery process by specifying the device s host name for example mynode mycompany com K NOTE OpenManage Essentials does not check for invalid characters in the host name If the host name you specify contains invalid characters the name is accepted However the device with that name is not found during the discovery cycle Configuration The Configuration page contains the following information e Discovery Schedule e Inventory Schedule e Status Configuration Discovery Schedule You can configure OpenManage Essentials to discover devices and display them in the Device tree e Enable device discovery e Initiate device discovery e Set the discovery speed e Specify how devices are discovered e For failed discovery attempts use the Troubleshooting Tool Viewing Discovery Configuration To view discovery configuration click Manage Discovery and Inventory Configuration Discovery Schedule Discovery Schedule Settings Configure OpenManage Essentials to discover new devices on a network The settings apply to all discovery ranges OpenManage Essentials records all agents IP addresses and the health of the devices 52 Field Enable Discovery Configure Global Device Discovery interval Discovery Speed Discover Name
4. Upgrading IT Assistant 8 xto OpenManage db_owner access on the IT Assistant database and Essentials db_creator access on the server Installing OpenManage Essentials 1 Double click the OpenManage Essentials executable file The Dell OpenManage Install screen is displayed The following options are available Dell OpenManage Essentials Select this option to install Dell OpenManage Essentials Troubleshooting Tool and Dell OpenManage Essentials MIB Import Utility Dell SupportAssist Select to install Dell SupportAssist Dell Repository Manager Select to install Dell Repository Manager Using Repository Manager you can create customized bundles and repositories of Dell Update Packages software utilities such as update drivers firmware BIOS and other applications 17 Dell License Manager Select to install the Dell license manager Dell License Manager is a one to many license deployment and reporting tool for managing the Dell iDRAC 7 licenses Documentation Click to view the online help View Readme Click to view the readme file To view the latest readme go to support dell com manuals In Dell OpenManage Install select Dell OpenManage Essentials and click Install The Dell OpenManage Essentials Prerequisites window displays the following requirement types Critical This error condition prevents the installation of a feature Warning This warning condition may disable the
5. e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml RangeListCSV Samples RangeList csv 169 Removing a Discovery Range Description The Remove DiscoveryRange command allows you to remove a discovery range Enter the ranges either using an xml file or by specifying the range For more information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Remove DiscoveryRange Range lt range gt e PS gt Remove DiscoveryRange RangeList lt rangelist xml gt Examples e PS gt Remove DiscoveryRange Range 10 35 0 1 10 120 1 2 e PS gt Remove DiscoveryRange RangeList Samples RangeList xml Creating a Discovery Range Group Description The Add DiscoveryRangeGroup command allows you to create a discovery range group A discovery range group can either contain a range of IPs individual IPs or host names under it This enables you to modify protocols settings for the group and all the ranges it contains You can maintain different sets of protocols for different types of devices in your network With ranges not in a group you have to edit each range individually to change the protocols which are active the time out or retry values or credentials used with each protocol Each discovery range group can only have one corresponding subnet The subnet for a group is read from the DiscoveryProfile xml file and not from the Rangelist xml or Ra
6. e You can create ignore exclude or both associations to ignore SNMP traps and CIM indications when they are received You use these associations to suppress alert floods e You can create alert view filters to customize the Alert Logs view For more information about creating alert action associations see Managing Alerts Use this window to perform the following tasks e Create new alert action associations ignore exclude filters and alert view associations e View summary information for alert action associations ignore exclude associations and alert view filters e Edit delete rename and copy alert action associations ignore exclude associations and alert view filters 91 Severity This page provides a list of alert severity Name of the item applicable only for ignore action and view filter Enabled Select to enable the alert action applicable only for ignore action u CINTIA Acknowledgement Limit alerts based on the acknowledge flag Associations alerts by whether they have been acknowledged or not This option is disabled by default Match only acknowledged alerts Selectto track acknowledged alerts only Match only unacknowledged alerts Selectto track unacknowledged alerts only Summary Alert View Filter The view filter summary screen is shown on the final page of the alert view filter wizard or when clicking on the view summary right click option in the tree Type The alert action type A
7. 1 2 3 From OpenManage Essentials select Manage Discovery and Inventory Common Tasks Add Exclude Range In Exclude Range Configuration provide IP address range discovery range name or host name and click Add Click Finish Viewing Configured Discovery and Inventory Ranges From OpenManage Essentials click Manage Discovery and Inventory Discovery Ranges All Ranges Scheduling Discovery 1 2 Click Manage Discovery and Inventory Common Tasks Discovery Schedule In Discovery Schedule Settings a Select desired schedule parameters b Optional You may adjust the task speed slider for faster task execution however more system resources are consumed c Discover all instrumented devices 39 Discovery Speed Slider Bar This control also known as the discovery throttle controls how fast discovery occurs and how much network and system resources are consumed for discovery by controlling the e Number of discovery threads that are allowed to run at any one time e Delay in between the communicating devices during a network ping sweep in milliseconds NOTE Each tick on the throttle control equals 10 and the range is from 10 to 100 By default in OpenManage Essentials the discovery throttle is set at 60 After an upgrade from IT Assistant the throttle control remains at its previously set value Multithreading Dell OpenManage Essentials improves upon the optimized para
8. 90 SNMP Enterprise OID Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor SNMP Generic Trap OID Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps SNMP Specific Trap OID Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps Alert Log Settings Configure settings which control the size messaging and purge settings of the Alert Logs Maximum size of Alert Logs Determines the maximum number of alerts the alert logs can have before purging occurs When the Alert Logs reach the Maximum size purge Purges the specified number of alerts when the maximum size is reached Log a warning when the Alert Log size reaches A warning alert is sent to the application log when this size is reached Alert View Filters Alert Filter Name In OpenManage Essentials you use alert filters that are associated with alert actions to implement alerting capabilities For example You can create alert action associations to trigger actions such as sending e mails when an alert condition is met
9. After you have provided at least one IP address IP range host name or a combination thereof continue to customize the discovery and inventory options or complete the configuration using the default options Clicking Finish without setting any further configurations immediately runs the discovery and inventory tasks using the default SNMP and ICMP protocols It is recommended that you review and revise your protocol configurations prior to clicking Finish For more information about each protocol listed below click Why do need this help u NOTE When discovering ESXi based servers to see the guest virtual machines grouped with the host enable and configure the WS Man protocol u NOTE By default SNMP is enabled and values are assigned ICMP parameters u NOTE After completing any of the following steps click either Next to continue or click Finish to complete the Discovery Range Configuration In ICMP Configuration to detect devices on the network edit the ICMP parameters In SNMP Configuration to discover servers provide the SNMP parameters Ensure that the SNMP community string specified in Get Community matches the SNMP community string of the device or devices you wish to discover u NOTE iDRAC only supports only the default SNMP port 161 Ifthe default SNMP port is changed iDRAC may not get discovered In WMI Configuration to authenticate and connect to remote devices provide the WMI parameters The f
10. Enclosure Service Tag A Dell specific unique bar code label identifier for the enclosure Enclosure Name The unique enclosure name that identifies it on the network Blade Model Type The blade s model information Blade Service Tag A Dell specific unique bar code label identifier for the blade Blade Host Name The blade s model name For example PowerEdge M710 Blade OS The operating system installed on the blade 76 NIC Information MAC Address A unique Media Access Control address MAC address identifier assigned to network interfaces for communications on the physical network segment NIC Description Information on the NIC device PCI Device Information System Name The unique system s name that identifies it on the network Service Tag A Dell specific unique bar code label identifier for a system System Type The system s model information Device Card Description The type of Peripheral Component Interconnect card used For example 82546GB Gigabit Ethernet Controller Device Card Manufacturer The manufacturer s information Device Card Slot Type The type of slot on the mother board into which the card is inserted Storage Controllers Information System Name The unique system s name that identifies it on the network The storage controller is present on this system System Type The system s model information Controller Name The name of the storage controller For example SAS 6 iR Integrated
11. Test Action Allows you to test the e mail action NOTE After sending the test e mail verify that the e mail was received successfully and has the expected content u NOTE Alert tokens are substituted at the time the alert action occurs They are not substituted for a test action NOTE Certain paging vendors support alphanumeric paging through e mail OpenManage Essentials supports paging through the e mail option Trap Forwarding Simple Network Management Protocol SNMP traps are generated in response to changes in the status of sensors and other monitored parameters on a managed device In order to correctly forward these traps you must configure an SNMP trap destination defined either by IP address or host name For information about forwarding SNMPv1 and SNMP v2 traps in both the original format and OMEssentials format see Forwarding Alerts Use Case Scenarios For example you may want to use trap forwarding if you are in a multi tiered enterprise environment using OpenManage Essentials to create associations and forward traps to the enterprise manager If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination Use this window to specify the parameters for configuring trap forwarding Destination Provide the IP address or host name for the system that is hosting the enterprise management application Community Provide the SNMP community to which the destinat
12. The KG key is a public key that is used to generate an encryption key for use between the firmware and the application and is available only on Dell PowerEdge y9xx and later systems The KG key value is an even number of hexadecimal characters In the format yxxx ydenotes alphanumeric characters and x denotes numbers Deploy Server Administrator Task Select this option to create tasks to deploy Server Administrator on selected servers Select the type Select from the following options e Windows e Linux Installer Path The location where the Server Administrator installer is available For Windows packages with dup msi and msp file extensions are available Msi packages enable Server Administrator installation and upgrades while dup and msp packages enable only Server Administrator upgrades For Linux packages with the tar gz file extensions are available For Linux the sign file is required for verification The sign file must reside in the same folder as the tar gz file Installer Arguments Optional Provide arguments For example in Windows the parameters are as follows e ADDLOCAL IWS Server Administrator web server only e ADDLOCAL SSA Server instrumentation only For example in Linux the parameters are as follows e w Server administrator web server only e d Server instrumentation only See the Dell OpenManage Installation and Security User s Guide at support dell com ma
13. Vendor The supplier s information For example SAS 6 iR Integrated is supplied by Dell Controller Type The type of controller For example SAS 6 iR Integrated is of type SAS Controller State The state of the controller For example ready to use 11 Warranty Information System Name The unique system s name that identifies it on the network Enable the proxy setting for the warranty to Warranty data from support dell com Device Model Type The system s model information Device Type The type of device for example server Remote Access Controller Shipped Date The date on which the device was sent from the factory A Dell specific unique bar code label identifier for a system Service Level Code Displays the service level code such as parts only warranty POW next business day onsite NBD and so on for a particular system Service Provider The name of the organization that will provide the warranty service support for the device Start Date The date from which the warranty is available End Date The date on which the warranty will expire Days Remaining The number of days the warranty is available for the device Warranty Description The warranty details applicable for the device 78 11 Viewing Warranty Reports Warranty information is available for devices with valid Service Tags including clients servers switches storage and so on Warranty information is automatically retrieved at the time de
14. down lt IP Address of the device gt lists the alert source name O Lists the alert source name Viewing Hardware Logs You can view hardware logs for servers To view hardware logs from the inventory details page click Hardware Logs Hardware Log Details Severity Alert severity based on Normal Critical Warning and Unknown Time The system time at which this alert was generated in date and time format on the managed node Details Lists the details of the hardware log For example power supply redundancy is lost Alert Filters You can apply these filters to Alerts Select Continuous Updates to enable the user interface to update automatically when new alerts are received Severity Select from these alerts All Normal Critical Warning and Unknown Acknowledged Flagged status for an alert Time Time at which this alert was generated in date and time format Device The IP address or host name of this device Details The alert information For example System is down lt IP address of the device gt Category The alert category type for example System Events 64 Source The Alert Source Viewing Non Compliant Systems To view non compliant systems click the Non Compliant Systems tab NOTE Non compliant systems are only available for device groups such as servers RAC and custom groups It is not available for individual devices Non Compliant Systems The Non Compliant Systems tab
15. fp This option reinstalls a product only if a file is missing fo This option reinstalls a product if a file is missing or if an older version of a file is installed fe This option reinstalls a product if a file is missing or an equal or older version of a file is installed fd This option reinstalls a product if a file is missing or a different version of a file is installed fc This option reinstalls a product if a file is missing or the stored checksum value does not match the calculated value fa This option forces all files to reinstall fu This option rewrites all required user specific registry entries fm This option rewrites all required system specific registry entries fs This option overwrites all existing shortcuts fv This option runs from the source and re caches the local package Do not use the fv reinstall option for the first installation of an application or feature This command installs a product to a specific location If you specify an install directory with this switch it must be created manually prior to executing the CLI install commands or they fail with no error or message D SysMgmt msi INSTALLDIR c OpenManage qn installs a product to a specific location using c OpenManage as the install location For example running msiexec exe i SysMgmt msi qn installs Server Administrator features on each remote system based on the system s hardware configu
16. lt Device Name M80504 W2K8 gt lt DeviceList gt Deleting a Group Description The Remove CustomGroup command allows you to remove a group from the root node Command PS gt Remove CustomGroup GroupName lt groupName gt Example PS gt Remove CustomGroup GroupName MyServers 175
17. port 80 and ftp dell com port 21 if you are using online catalog source DNS is resolved Viewing the System Update Page To view the System Update page click Manage System Update By default the system update page displays all the discovered servers You can filter the devices by clicking the Filter by link to display select devices or device groups 103 Dell TechCenter Support Help About Administrator OPENMANAGE ESSENTIALS Ria Home LETS Reports Preferences Logs Tutorials Extensions Devices Device Search Discovery and Inventory Alerts System Update Remote Tasks Compliance Report Source ftp fty m catalog catalog cab Drag a column header and drop it here to group by that column Current catalog is the latest Task Name Y Task Label Advanced Settings en Catalog for System Update Import Dell Version Control Catalog for System Update from selected source Task Execution History Drag a column header and drop it here to group by that column Status Task Name Start Time Completed Task State Successful Total Targets End Time Executed by User Compliant Systems Non Compliant Systems Non Inventoried Systems Issues and resolutions Figure 4 System Update Page 1 Compliance report See Compliance Report 2 Tabbed systems information See Compliant Systems Non Compliant Systems Non Inventoried Systems and Issues and Resolutions 3 System update
18. remain in the database and appear in other instances in the console Creating a Custom URL 1 Click Preferences Custom URL Settings 2 A Click the icon The Custom URL Launch screen is displayed 3 Enter the name URL description and select the device type from the drop down list After entering the URL you can click Test URL to verify if the URL is active A Click Ok The Custom URL is created Launching the Custom URL 1 Click Manage Devices and select the device from the tree 2 Right click the device and select Application Launch 61 3 Click the URL name to access the site 62 Devices Reference This page provides the following information List of devices based on the device type for example HA clusters servers and so on Summary of devices and alerts Alerts generated for a particular device Health of devices based on the Normal Critical Unknown and Warning types u NOTE For Dell 12 Generation PowerEdge servers denoted as yx2 x where ydenotes alphabets for example M modular R rack or T tower and xdenotes numbers discovered using WMI and SNMP protocols the DRAC health status is displayed under Servers even if OpenManage Server Administrator is not installed on the server u NOTE Based on the severity ofthe agents of a discovered device the overall health is the most critical of the severity For example in the device tree for server types ifthere are two servers
19. 36 0 67 10 35 0 64 10 35 0 244 10 35 0 74 10 36 0 119 10 35 0 162 PowerConnect 5224 10 36 0 29 10 36 0 50 IDRAC SHZOIMI 10 36 0 1 Figure 3 NIC Information Report Exporting Reports Drag a column header and drop it here to group by that column Y 1Pv4 Address Y Eug Address Y MAC Address Y 10 35 0 174 10 36 0 60 00 21 9b 83 43 b2 192 168 6 149 00 21 9b 82 43 b4 10 36 0 40 10 36 0 49 10 36 0 87 10 35 0 222 00 1e 4f 18 67 0a 10 36 0 154 10 36 0 67 10 35 0 64 10 35 0 244 10 35 0 74 10 36 0 119 10 35 0 162 00 0f 1f 38 1 52 10 36 0 29 10 36 0 50 10 36 0 65 a4 ba db 41 dd 82 169 254 31 6 a4 ba db 41 dd 82 10 36 0 1 Dell TechCenter Support Help About Administrator NIC Description Y Host NIC adapter Broadcom BCM5708C NetXtreme II GigE Broadcom BCM5708C NetXtreme II GigE 2 Host NIC adapter Host NIC adapter Host NIC adapter etho Host NIC adapter Host NIC adapter Host NIC adapter Host NIC adapter Host NIC adapter Host NIC adapter EtherNet Port on unit 1 port 1 Host NIC adapter Host NIC adapter etho eth1 4003 Host NIC adapter Exporting a report enables you to manipulate and reformat the data To export a report 1 Inthe Reports list right click on any report to display the Export option 2 Scroll over the Export option to display supported formats 3 Choose your preferred format CSV HTML or XML and provide a file name for the exported report
20. Administrator health only Application launch warranty Dell servers Windows without Hyper V OpenManage RG Server Classification Administrator Hardware inventory installed Application launch Discovery Unknown Discovery Correlation Remote desktop e Warranty d peca ESX u Discovery Correlation Classification Hardware inventory no storage inventory iDRAC DRAC BMC Discovery Correlation Classification Monitoring Traps i s Platform Event Traps E a EE to PET on Al 6 version 1 3 and later Discovery and e RAC inventory is not e Console supported for e Warranty iDRAC 6 version 1 25 and below Discovery Inventory System Update Application launch Modular enclosure M1000e Discovery Correlation Classification Enclosure health Traps Application launch es CMC e Console e Warranty 34 Supported Operating Systems Servers Protocols and Features Matrix Protocol Mechanism Intelligent Platform Command Line Interface ima Interface CLl a IPMI Dell servers with Windows Hyper V OpenManage Server OpenManage Server Administrator CLI Administrator installed Deploy OpenManage Server Administrator Server Updates e BIOS e Firmware e Driver Linux VMware ESX OpenManage Server Administrator CLI Deploy OpenManage Server Administrator Server Updates e BIOS e Firmware e Driver Dell servers without Windows Hyper V Deploy OpenManage Server OpenManage Se
21. Executable Name cscript exe or C Windows System32 cscript exe full path e Argument C temp createTroubleTicket vbs arg1 When the alert action is triggered it runs the command cscript exe C temp createTroubleTicket vbs arg to perform the associated application launch alert action NOTE If an alert action is not working ensure that you have entered complete command from the command prompt See the sample alert action under Application Launch alert action for more information Test Action Allows you to test the application launch K NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction E Mail Configuration You can configure Essentials so that you receive e mail each time the alert associations for your devices meet specific alert criteria For example you may want to receive an e mail message for all warning and critical alerts Use this window to specify the parameters for configuring the e mail alert action Specifies a valid e mail address served by the company s SMTP server of the person who is to receive the e mail From Specifies the originating e mail address Subject Specify the e mail subject using text or the available alert tokens Message Specify the e mail message using text or the available alert tokens Email Settings Select to provide the SMTP server name or IP address 95
22. Not supported Not supported Not supported Not supported Not supported task RACADM Supported e Not supported Not supported Not supported Supported command line task a DRAC iDRAC is not discovered b Server operating system is not discovered c Supported if e DRAC iDRAC information is retrieved and displayed in the inventory page e IPMI over LAN is enabled on the DRAC iDRAC device e You select Enable All in the Tasks Target tab d Supported if PMI over LAN is enabled on the DRAC iDRAC device e You select Enable All in the Tasks Target tab e Supported if e DRAC iDRAC information is retrieved and displayed in the inventory page e You select Enable All in the Tasks Target tab 125 126 17 Remote Tasks Reference From Remote Tasks you can e Run commands on local and remote systems batch files and executable files on the local systems and schedule local and remote tasks e Change power status for a system e Deploy OpenManage Server Administrator on systems e View the remote tasks Remote Tasks Common Tasks Create Command Line Task Create Deployment Task Create Power Task Remote Tasks Server Power Options Deploy Server Administrator Command Line Remote Tasks Home To view Remote Tasks page in OpenManage Essentials click Manage Remote Tasks Remote Tasks Remote Tasks page lists this information e All Tasks e Server Power Options
23. Resolution Inventory Schedule Select to schedule device discovery Set the frequency of discovery in weekly or daily intervals e Every Week On Specify the day or days to schedule discovery and the time for the discovery to begin Every lt n gt Days lt n gt Hours interval Specify the intervals between discovery cycles The maximum discovery interval is 365 days and 23 hours Specify the amount of resources system and network available for accelerating the discovery speed The faster the speed more resources are required to perform discovery but less time is required Specify how the devices are discovered e All Devices Select to discover all devices that respond to an Internet Control Message Protocol ICMP ping Instrumented Devices Select to discover only devices that have instrumentation such as Dell OpenManage Server Administrator Dell OpenManage Array Manager and Dell PowerConnect for Simple Network Management Protocol SNMP Windows management Instrumentation WMI Intelligent Platform Management Interface IPMI management or WS Management WS Man See agents supported for more information about systems management instrumentation agents Specify how the device names are resolved If you are managing a cluster use the NetBIOS name resolution to discern each independent system If you are not managing a cluster a DNS name resolution is recommended e DNS Select to resolve names using t
24. See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps SNMP Specific Trap OID Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps 101 102 14 Updating Server BIOS Firmware Drivers and Applications With the System Update feature in OpenManage Essentials you can e Upgrade and downgrade firmware drivers BIOS application and OpenManage Server Administrator e Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed u NOTE System updates are only supported on a LAN and not over aWAN To apply system updates to devices outside the datacenter install another instance of OpenManage Essentials that is local to that area Inventory automatically starts after the updates are applied to a target server u NOTE OpenManage Essentials supports system updates on 11th generation and 12th generation of PowerEdge servers using iDRAC with Lifecycle Controller Filter devices by clicking the Filtered by option You can either select a query or select the devices groups from the device tree Check for these prerequisites before you update systems e Internetis accessible and you can access dell com
25. Status polling performs a health and power check for all discovered devices For example this poll determines if discovered devices are healthy or powered down Status Configuration Settings Enable OnDemand Poll Select to query the global status of the device when an alert is received from the device K NOTE If a large number of alerts are received multiple OnDemand polls are queued up and it may affect the system performance In this scenario it is recommended to turn off OnDemand poll and enable the regular status poll interval to retrieve the health status of managed devices If OnDemand poll is disabled the device status only updates on the normal status poll Enable Status Polling Select to schedule device status polling Device Status Interval Set frequency of the device status poll in intervals of days hours and minutes The status polling does not begin until the previous polling has completed Days Specify the number of days between device status polling Hours Specify the number of hours between device status polling cycles 54 Minutes Specify the number of minutes between device status polling cycles The maximum discovery interval is 365 days 23 hours and 59 minutes Status Polling Speed Set the amount of resources available for accelerating the device status polling speed The faster you set the status speed the more resources are required but less time is required to perform the status po
26. Typical installation but not an Upgrade of the feature later during installation Also later during installation use the Custom installation setup type to select the feature Information This informational condition does not affect the Typical selection of a feature There are two options for resolving critical dependencies Click Install All Critical Prerequisites to immediately begin installing all critical prerequisites without further interaction Install All Critical Prerequisites may require a reboot depending on the configuration and the Prerequisites installation will resume automatically after restart Install each prerequisite individually by clicking the associated link with the required software u NOTE To configure remote database you do not require an SQL Express installation on the local system See Setting Up OpenManage Essentials Database on a Remote SOL Server If you are not configuring a remote database then install SOL Express by clicking the warning prerequisite link Selecting Install All Critical Prerequisites does not install SOL Express Click Install Essentials In the install wizard for OpenManage Essentials click Next In the License Agreement page read the license agreement select accept the terms in the license agreement and then click Next In Setup type select either Typical or Custom installation If you selected Typical click Next Verify the installation settings in the Ready to In
27. and RangeList xml files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set ModifyDiscoveryRang Profile lt DiscoveryProfile xml gt Range lt range gt e PS gt Set ModifyDiscoveryRang Profile lt DiscoveryProfile xml gt RangeList lt RangeList xml gt Examples e PS gt Set ModifyDiscoveryRang Profile Samples DiscoveryProfile xml Range 10 35 1 23 e PS gt Set ModifyDiscoveryRang Profile Samples DiscoveryProfile xml RangeList Samples RangeList xml Editing a Discovery Range Group Description The Set ModifyDiscoveryRangeGroup command allows you to edit an existing discovery range group You can change the protocols for the discovery range group by specifying a DiscoveryProfile xml file which changes the current protocol settings for the specified group For information about the DiscoveryProfile xml file see Creating a Discovery Profile Input File Command PS gt Set ModifyDiscoveryRangeGroup Profile lt DiscoveryProfile xml gt GroupName lt groupname gt Example PS gt Set ModifyDiscoveryRangeGroup Profile Samples DiscoveryProfile xml GroupName Groupl Enabling a Discovery Range or Discovery Range Group Description The Set EnableDiscoveryRange command allows you to enable a discovery range or a discovery range group Enter the ranges either using an xml file or by specifying the range For information abo
28. e Server Administrator Deployment e Command Line All Tasks Scheduled State Displays if the task is enabled Task Name Names of the task 127 Task Label Type of task that is run for example for a command line task the options displayed are Remote Server Administrator Command Generic Command IPMI Command and RACADM Command Line Task Execution History Lists the details of the system update tasks Task State Provides these task states e Running e Stopped e Completed Success Total Targets The number of target systems on which the task is successfully executed Time and date at which the system update task ends Server Power Options Select this option to change the power state or reboot systems Provide a name for this server power options task Select the type Select from the following options e Reboot Reboots the system without powering off Power Cycle Powers off and then reboots the system 128 u NOTE Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this option If you use this option without configuring it on the operating system it reboots the managed system instead of performing a shutdown operation e Power Off Powers off the system e Power On Powers on the system This option works only on target systems that contain RAC Shutdown OS first Select to shut down the operating system before executing
29. ee essen 57 Viewing Devices Device Summary Page Nodes and Symbols Description 58 Device Details meannan i aaae A Et EEedee 58 Viewing Device Iv dd 59 Viewing Alerts SUMMA Vicodin il dd bibi 59 Viewing System Event LOGS iii ais ov jodi dei aaeain ia a tddi ada Te 60 Searching for Devices Creating a New Group Adding Devices to a New Group 60 Adding Devices to an Existing A 61 A km Renee Mesh aa eege Deleting a OU ici did dd dd idilio Creating a CUstom UR Lion aid dde id ddr Launching the Custom URL 8 Devices NOTA A 63 Viewing INVENTON EE Viewing Alerts Viewing Hardware Bet 64 Hardware Cog Detallada ra aaar aala aaa aaa a dao suas etvendledych ern 64 Alert Filters nn inserieren ebenen daea ai 64 Viewing Non Compliant Systems EE 65 Non Compliant Systems Devices Cancer nina eves di da eren e ege e Query Res iia aan Creating Device Group nee ei id di Device Group Configuration da i nica Device Selec idad Summary Group Configuration 9 Viewing Inventory Repo ii 69 Choosing Predefined Reports EEN 69 Predefined Reports inercia da a LEE Edge 69 Filtering Report D ata aiii 70 Exporting Reports 10 Reports Roferente cect ois cs ai 73 SEIVER OVEIVIEW Ee EE Eege AEN ieh elei 73 Server Components and Versions EE 74 Hard Drives IOMA cio ae a dd a didas 14 ES a 15 Hyper V Information A a ie 15 Field Replaceable Unit FRU Intormaton ENEE 75 Memory ltormaton e ici
30. field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas Es NOTE In addition to the Set Community name an instrumentation password is required to perform an SNMP task on a device Timeout seconds Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 15 seconds The default is 4 seconds Retries attempts Specifies or edits the number of times that OpenManage Essentials reissues a get or set call after the first call times out A valid range is from 1 to 10 retries The default is 2 WMI Configuration Use the WMI protocol for gathering discovery inventory and health information about Window based servers This protocol provides less information about devices than SNMP but is useful if SNMP is disabled on the network See WMI Configuration Options to configure WMI parameters for Windows servers only WMI Configuration Options Enable WMI discovery Select to enable WMI discovery Domain User name Provide the domain and user name 48 Storage Configuration Enabling discovery of PowerVault MD or Dell EMC arrays allows OpenManage Essentials to gather inventory and health information about the arrays See Storage Configuration Options to discover PowerVault MD arrays or Dell EM
31. information about devices in your environment Filter report data based on the devices by clicking the Filter by drop down list You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by drop down list Export data for use in another application in the XML file format u NOTE You cannot create new reports Choosing Predefined Reports To view predefined reports click Reports The Managed Systems Reports displays the predefined reports Select from the available reports to view particular information about the devices in your environment You can filter the reports based on the devices by clicking the Filter by drop down list You can also add a new group of devices by clicking Add New Group from the Filter by drop down list Predefined Reports Agent and Alert Summary Identifies the OpenManage Server Administrator versions installed on devices in the environment and allows you to identify the devices generating the most alerts Ifthe Server Administrator is not installed on a server it is displayed as None e The upper left web part identifies the OpenManage Server Administrator versions in your environment Clicking the OpenManage Server Administrator version in the OpenManage Server Administrator pie chart in the top right web part shows you the list of servers with that version installed The lower left web part lists in descending order the devices generating the mos
32. multiple groups for each subnet An example of theRangeList xml file is outlined as follows lt xml version 1 0 encoding utf 8 gt lt DiscoveryConfigurationRanges gt lt Range Name 10 35 0 gt lt Range Name 10 36 1 238 gt lt Range Name PE2850 WebServerlA gt lt DiscoveryConfigurationRanges gt An example of the RangeList csv is outlined as follows 192 168 10 255 255 255 0 192 168 10 1 255 255 255 255 0 192 168 1 2 255 255 255 0 10 35 1 2 255 255 255 0 192 168 2 1 255 255 224 0 168 192 168 2 2 255 255 254 0 192 168 3 3 255 255 128 0 192 168 3 4 255 255 128 0 Specifying Input Files in PowerShell To use input files in PowerShell specify the location of the file in the command line By default OpenManage Essentials CLI starts at the following directory PS C Program Files x86 Dell SysMgt Essentials Tools CLI gt If you are running commands from the default CLI directory with commands located in the directory one level from it samples you can use either of the following methods of specifying the path to the input files e Type the entire path name in quotes For example Add DiscoveryRang Profile C Program Files x86 Dell SysMgt Essentials Tools CLI Samples DiscoveryProfile xml e Use a period to retrieve the file located in the current directory or directory to retrieve the file located one level from the current directory For example Add Dis
33. settings by clicking Start Control Panel User Accounts Change User Account Control Settings Question What do do if iDRAC does not download packages Answer To resolve this issue ensure that e The default website is enabled in IIS e The virtual folder install_packages is present and is pointing to the SystemUpdate folder 149 the default website is enabled in IIS Question What order are packages installed on a system Answer Packages are applied in the following order 1 Driver 2 Firmware 3 Firmware ES 4 BIOS Question How do configure Internet Explorer with Enhanced Security Configuration to ensure that OpenManage Essentials can utilize all features that use resources from Dell online Answer To ensure that these features work in the Dell Open Manage Essentials console on an environment with Internet Explorer Enhanced Security Configuration enabled The user needs to add dell com to the Trusted sites zone Import Catalog and System Update require internet access when the user selects Dell Online as the source The warranty report also uses Dell online resources to retrieve information and also will not return data without it Question What if IPMI is disabled after installing BMC Utility Answer Try restarting DSM Essentials Network Monitor Service DSM Essentials Task Manager service and restart IIS Question What is Omremote Answer Omremote enables you to execute remote Server Administra
34. system summary SSH Port number Provide the Secure Shell SSH port number on the managed Linux system The default value for the port number is 22 Generate Trusted Key for Linux Select this option to generate a trusted device key for communicating with devices This option is disabled by default 131 K NOTE The first time that OpenManage Essentials communicates with a managed device with Linux operating system a key is generated and stored on both the devices This key is generated per device and enables a trust relationship with the managed device Select to enable output to a log file This option captures standard output and writes it to the log file If you select this option enter the path name and file name of the log file This option is disabled by default Append Select to append output from the completed command to the specified file If the file does not exist it is created Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select a query from the drop down list To create a new query click New Select the servers Select the severs to which you want to assign this task Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Se
35. tasks See All System Update Tasks Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers e Online source Default option which obtains latest driver and firmware versions from ftp dell com u NOTE OpenManage Essentials automatically checks for updates and displays a message if a newer version is available e Filesystem source Drivers and firmware from the Dell OpenManage Server Update Utility SUU media e Repository Manager file Customized selection of specific drivers and firmware generated from the Dell Repository Manager tool Choosing the Right Source for Updates e Recommended Option Use the online source to ensure that you consistently have the latest drivers and firmware available from Dell or use the Dell Server Update Utility SUU option for a qualified set of drivers and firmware e Create Custom Catalog Using this option gives you maximum control over driver and firmware revisions in your environment because you select them individually from either the SUU media or online source using the Dell Repository Manager You can install Repository Manager a separate tool from the OpenManage Essentials installation package Selecting an Update Catalog Source 1 From OpenManage Essentials click Manage System Update Select a Catalog Source 2 In Select a Catalog Source select an option and click Import now 104 Viewing Compar
36. the final page of the alert action wizards or when clicking on any alert action in the tree The alert action will have a subset of the following properties depending on alert action type and filter criteria chosen this probably should be a table Action Enabled Specifies if the alert action is enabled or disabled Type The alert action type App Launch Email Ignore and Trap Forward The e mail address from whom the e mail originates Subject The subject of the e mail which may include alert tokens Message The message of the e mail which may include alert tokens Destination The destination name or IP address used for trap forwarding 98 Executable Name The name of the executable script or batch file to be used by the alert action Arguments The command line arguments used when invoking the alert action Associated Severity The alert severity criteria used when matching alerts Associated Alert Categories The alert category criteria used when matching alerts Associated Alert Sources The alert source criteria used when matching alerts Associated Device Groups The alert source device group criteria used when matching alerts Associated Devices The alert source device criteria used when matching alerts Associated Date Range The alert date range criteria used when matching alerts Associated Time Range The alert time range criteria used when matching alerts Associated Days The alert days criteria used when match
37. the server power options task Task Target Select a query Select the server s for this task to target Select a query from the drop down list To create a new query click New Select the severs to which you want to assign this task Schedule and Credentials Set schedule Enter User Name and Password Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option tot run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month User Name Provide in the format domain user name or local host user name Password Provide the password Power On works only on target systems with iDRAC use the IPMI credentials to perform Power On task If you selected Power On then provide the KG key KG Key Enter the KG Key DRAC also supports IPMI KG Key Each BMC is configured to require an access key in addition to user credentials The KG key is prompted only for power on task and not other power tasks because it is an IPMI task 129 K NOTE
38. the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and Password User Name The RACADM task requires IPMI credentials Provide IPMI credentials to run the task Password Provide the password 136 18 Managing Security Settings Using Security Roles and Permissions OpenManage Essentials provides security through role based access control RBAC authentication and encryption RBAC manages security by determining the operations run by persons in particular roles Each user is assigned one or more roles and each role is assigned one or more user privileges that are permitted to users in that role With RBAC security administration corresponds closely to an organization s structure OpenManage Essentials roles and associated permissions are as follows e OmeGuests is a default role assigned to all users at initial log in No permissions are associated with this role and it is not displayed in the Windows user groups list It enables administrators to monitor unauthorized users attempting
39. the virtual machine if the machine is powered off or powered on HyperV Information Host Name The unique system s name that identifies it on the network and the system in which the HyperV is installed System Type The system s model information Guest Memory Size MB The size of the virtual machine s RAM powered off or powered on Field Replaceable Unit FRU Information FRU Device Name The standard FRU name assigned to the device FRU Manufacturer The name of the FRU manufacturer FRU Serial Number The manufacturer specified FRU s identification number 75 FRU Part Number The industry specific number that differentiates the type of FRU Memory Information Memory Device Name The device s named assigned by the manufacturer For example DIMMI_A Memory Device Size MB The size of the memory device in GB Memory Device Manufacturer The name of the device s manufacturer Memory Device Part Number The industry specific number assigned to the device Memory Device Serial Number The roll number assigned to the device by the manufacturer Modular Enclosures Information Enclosure Model Type The enclosure s model name For example PowerEdge M1000e Slot Number The slot number on the enclosure Slot Name The slot name of the enclosure Slot Availability Displays if the slot is available or occupied in the modular enclosure Firmware Version The firmware version installed on the enclosure
40. wa fa 71 72 10 Reports Reference From Reports you can view the following e Agent and Alert Summary e Server Overview e Server components and versions e Hard Drive Information e ESX Information e HyperV Information e FRU Information e Memory Information e Modular Enclosure Information e NIC Information e Hard Drives Inventory e PCI Device Information e Storage Controller Information e Warranty Information You can also filter the information based on a device or group by clicking Filter by and then selecting the device or group The summary page lists the following e Systems using specific Server Administrator agent e Systems without Server Administrator agent e Summary of Server Administrator agents and systems e Active systems based on event occurrence e Top five systems with most event Server Overview System Name The unique system s name that identifies it on the network System Type The system s model information 13 Processor Speed The speed of the processor Total Cores The total number of cores present in the system Total Memory The total memory installed on the system Server Components and Versions Software Type The type of software that is available on the system For example firmware Software Version The version number of the software that is available on the system Hard Drives Information System Name The unique system s name that identifies it on the networ
41. 7 Scheduled Complete ee 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 10 PM Discovery of 10 36 0 203 Scheduled Complete el 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM Discovery of 10 35 0 198 Scheduled Complete ee 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM Figure 1 OpenManage Essentials Home Portal Logo and banner Menu items Console area Add a report to the home portal Save the current home portal layout Load the last saved home portal layout Load the default home portal layout Refresh the home portal page oo oor WwW M Launch the online help Customizing Portals You can change the layout of the portal page to accomplish the following Display additional available reports u NOTE This option is only available in the Home portal e Hide graphs and reports e Rearrange or resize graphs and reports by dragging and dropping If a pop up window on any screen is bigger than the screen and if scrolling is not possible set the browser s zoom value to 75 or less to make it visible From the various reports that are available you can select specific reports and set them to display on the Dashboard You can click on these reports to further drill down and get more details For the list of available reports see Home Portal Reports 24 For more information on the e Home portal see OpenManage Essentials Home Portal Reference e Device portal s
42. ACEN AAA 113 Non Compliant Systems as 113 System Update Task id da didas 114 No Invent ried SyStEMS taara a een 115 A ON 115 All System Update Tasks An demi 115 Issues and Resol iia in dd iria 116 Task Execution History Selecta Catalog UC sn iss eine vant cdeats Aana a iaaea Dell pdate Pack ge 2 2 2 ee gege A E dee Dell OpenManage Server Update Ulm 117 Repository Manager 117 View Active Catalog coincida sacs dida da dic ida diia 117 16 Managing Remote Tasks seen About Remote Tasks u Ars chen tens o a a o Managing Command Line Task Managing RACADM Command Line Tasks Managing Generic Command Line Task Managing Server A Deploying Server Administrator Supported Windows and Linux Packages EE et Working With Sample Remote Tasks Use Case EE 123 Wse Case s in Remote ASKS iaa rio 123 Device Capability Matias idas 124 17 Remote Tasks Refaranca nase sehe 127 Remote Tasks Home Remote Tasksz 22 4 22 aha Seege Eeer EE Eege Ser All Ta SkS EN Task Execution History3 ti4 ie ra Men ke sited ond ddan tind beten Server Power Options een san nenn a a aaaea eines lerne anders ansehen een Deploy Server A AA Command Line e E Remote Server Administrator Command Generic Command Reel O IPM OTT RACADM Command LINO cocoa Tai a Tai Aso Ia iaa 18 Managing Security SONS its 137 Using Security Roles and Permseions EE 137 Microsoft Windows Authentieatton EE 137 Assigning User Privilegd
43. Administrator Task Supported Windows and Linux Packages Windows Packages Package Type Clean installation Major Version Upgrade 5 x Minor Version Upgrade 6 x to 6 x to 7 x to 6 y msi Supported Supported Supported Not supported Not supported Supported Not supported Supported Supported Linux Packages SUSE Linux Enterprise OM SrvAdmin Dell Web LX 6 5 0 2247 SLES10 x86_64_A01 6 tar gz Server 10 OM SrvAdmin Dell Web LX 6 5 0 2247 SLES 10 x86_64_A01 6 tar gz sign SUSE Linux Enterprise OM SrvAdmin Dell Web LX 6 5 0 2247 SLES11 1386_A01 14 tar gz Server 11 OM SrvAdmin Dell Web LX 6 5 0 2247 SLES11 1386_A01 14 tar gz sign VMware ESX 4 OM SrvAdmin Dell Web LX 6 5 0 2247 ESX41 1386_A01 tar gz OM SrvAdmin Dell Web LX 6 5 0 2247 ESX41 1386_A01 tar gz sign Red Hat Enterprise Linux 5 OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL5 x86_64_A01 4 tar gz 122 OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL5 x86_64_A01 4 tar gz sign Red Hat Enterprise Linux6 OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL6 x86_64_A01 5 tar gz OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL6 x86_64_A01 5 tar gz sign Arguments Clean Installation Component Installation Windows Attribute Server Administrator Web Server only ADDLOCAL IWS ADDLOCAL SA Server Administrator Instrumentation only Server Administrator Web Server and w d ADDLOCAL ALL Server Instrumentation Upgrade e REINSTALL ALL REINSTALLMODE VOMUS This is a required argument for Server Admin
44. C devices Storage Configuration Options Enable PowerVault MD array discovery Select to discover PowerVault MD array This discovery configuration does not require credentials Enable Dell EMC array discovery Select to discover Dell EMC array Dell EMC password Provide password Dell EMC port Increment or decrement the port number Enter a TCP IP port number ranging 1 to 65535 Default value is 443 WS Man Configuration Use the WS Man protocol to discover iDRAC and ESXi based servers After discovery you can gather inventory and health status from those servers For more information see WS Man Configuration Options u NOTE You can only discover and inventory servers with iDRAC 6 version 1 3 and above Discovery and inventory of servers is not supported for iDRAC 6 version 1 25 and below WS Man Configuration Options Enable WS Man Discovery Select to discover iDRAC6 iDRAC7 and ESXi installed devices Provide the time after which the discovery attempts must stop 49 Trusted Site Select if the devices you are discovering is a trusted device SSH Configuration Use the SSH protocol to discover and inventory Linux based servers See SSH Configuration Options to configure the SSH configuration parameters SSH Configuration Options Retries Provide the number of attempts to discover the devices The default value is 3 Timeout Provide the time after which the discovery attempts must stop The defaul
45. Dell OpenManage Essentials Version 1 1 User s Guide Notes Cautions and Warnings u NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem IN WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered trademark of Oracle Corporation
46. If you choose Selected Alerts the highlighted alerts are acknowledged If you choose Filtered Alerts all alerts in the current filter view are acknowledged Creating and Editing a New View To personalize the way you view alerts create a new view or modify an existing view To create a new view 1 2 Select Manage Alerts gt Common Tasks New Alert View Filter In Name and Severity Association enter a name for the new filter and then check one or more severities Click Next In Categories and Sources Association assign the alert category or source to which you want to associate with this view filter and click Next In Device Association create query for searching devices or assign the device or device groups which you want to associate to this view filter and then click Next 83 Optional By default the alert view filter is always active To limit activity in Date Time Association enter a date range time range or days and then click Next Optional In Acknowledged Association set duration when this alert action is active and then click Next The default is always active In Summary review inputs and click Finish Configuring Alert Actions Alert actions occur on all alerts received by the OpenManage Essentials console The alert is received and processed by the OpenManage Essentials console whether or not OpenManage Essentials has discovered the device so long as OpenManage Essentials is listed in the
47. Logging section modify the following Set LOG_ENABLED true to enable logging Set LOG_TO_FILE true to write logs to a file Enter a path for LOG_FILE_PREFIX For example LOG_FILE_PREFIX C windows temp 150 If required change the suffix of the file for LOG_FILE_SUFFIX ome_log txt 4 Close the file and restart all DSM services u NOTE Trace level of logging generates detailed logs 151 152 21 Preferences Reference In the Preferences page you can configure the OpenManage Essentials console You can set the SMTP and proxy server information adjust session timeout database maintenance schedules restart services create custom URL menu items enable or disable internal alerts observe daylight savings time and enable or disable the ActiveX features NOTE After modifying the console settings click Apply to save the changes Navigating to another portion of the console without clicking Apply resets the settings to the previously saved preferences Console Settings Console Session Timeout Database Maintenance Execution Schedule Restart All OpenManage Essentials Services Security Settings ActiveX Allow MIB Import Utility Launch Allow Remote Desktop Launch Allow Troubleshooting Tool Launch ActiveX Status Time Zone Settings Observe Daylight Savings Time for Server Selected Region Server Time Zone Daylight Savings Status Amount of user inactive time that passes before the console aut
48. Microsoft Windows and you want to use WMI ensure that the user name and password used in the WMI credentials has the local administrator permissions on the machine that you want to discover You can use the Microsoft wbemtest utility to ensure that WMI connectivity to the Windows Server is correct If the device assigned for discovery is a non server network device such as a printer Dell PowerConnect switch and so on ensure that SNMP is enabled on the device You can do this by accessing the Web interface for a device Configuring SNMP Services on Windows Open a command run prompt and type services msc to open the Services MMC Right click SNMP Service and select Properties If you cannot locate SNMP Service you need to install it using Add Remove Windows Components Click Security and ensure that Accept SNMP packets from any host is selected Under Accepted Community Names ensure that public or a community string of your choice is set If not set by default click Add and type a community string in Community Name Also select community rights as READ ONLY or READ WRITE Click Traps and ensure that the community string field has a valid name In Trap destination click Add and enter the Open Manage Essential Console IP address Start the service Configuring SNMP Services on Linux 1 2 3 4 142 Run the command rpm qa grep snmp and ensure that the net snmp package is installed Runcd etc snmp to navigate to the snm
49. Next In Categories and Sources Association assign the alert categories or alert sources to which you want to associate this e mail alert and then click Next In Device Association assign the device or device groups to which you want to associate this e mail alert and then click Next 7 By default the Email Notification is always active To limit activity in Date Time Association enter a date range time range or days and then click Next 8 In Summary review the inputs and click Finish Ignoring Alerts Sometimes you will receive alerts you might want to ignore For example you may want to ignore multiple alerts generated when Send authentication trap is selected within the SNMP service on the managed node To ignore an alert 1 2 From OpenManage Essentials select Manage Alerts gt Common Tasks New Alert Ignore Action In Name and severity Association provide a name assign the alert severity to which you want to associate this ignore alert action and then click Next In Categories and Sources Association assign the alert categories source to which you want to associate this alert ignore action and then click Next In Device Association assign the device or device groups to which you want to associate this alert ignore action and then click Next By default the Ignore Alert is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Dupl
50. Ss 22 2 2u 22a kin an AER deer e 137 Using Custom SSL Certificates Optional 138 Gonfiguring lIS Services nen Dinner sarah ae EA 138 Supported Protocols and Ports in OpenManage Essentals EE 138 Management Stations vrai 138 Managed Node A A rad 139 Ree e Il E OpenManage Essentials Troubleshooting Tool Troubleshooting Procedures iii iia dad etavadnsduadseupi ates E Ae Troubleshooting Inventory ad da aid Troubleshooting Device Discovery Troubleshooting Receiving SNMP Traps EE Troubleshooting Discovery of Windows Server 2008 Based Server 143 Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x orbn 143 20 Frequently Asked DUES ici dd 145 UE TEE 145 A II eege dE E A A 145 HE 145 Optional Command RS EE 145 Customization Parameters MSTR eur a a adas E mail Alert Action DISC a EAE Elte EE System Update a dabas 21 Preferences E 153 ElI allea tle AAE ida Email S ttin 9S dE ai i aiie iadaa diia En e it a il dd iia Custom URL Settings 22 ogs Referenke na 157 User Interface Li iniii iiidid dii dadaa iai A Addie 157 Applicationlog a iio cin 158 23 EXTENSIONS nee 159 A A a a Eia 161 le UE 161 Device Status lau firmer delet A A ine dba 161 Discovery Range SUMMA Mariana iia EES AS Eet ii aiii 162 Managing Include Ranges AEN 162 VIEW KU Alerts 4 Remote Tasks CU UA niet kaa Ru aa RO Un eek 165 26 Using OpenManage Essentials Command Line Interface seen 167 Launching the O
51. Tasks With the Remote Tasks feature in OpenManage Essentials you can e Run commands on local and remote systems run batch files and executable files on the local systems and schedule local and remote tasks u NOTE The files must be located on the system with OpenManage Essentials installed and not on the remote system e Change power status for a system e Deploy OpenManage Server Administrator on systems e View the remote tasks e Make changes to any task by right clicking it NOTE If you stop a running task it may take 3 4 minutes for the task to stop gracefully and the updated task status to get reflected in the console Managing Command Line Task You can create custom command line tasks to run CLI commands on local and remote systems and run batch files and executables on local systems For example you can create a custom command line task to run a security audit and gather information on the systems security status To create command line tasks 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Command Line Task 2 On General provide a task name 3 Select one of the following options Remote Server Administrator Command Select to run the server administrator command on remote servers Generic Command Select to run the command executable file or batch file IPMI Command Select to run the IPMI commands on the remote system RACADM Command Line Sel
52. abase or click No to remove it Upgrading OpenManage Essentials From Version 1 0 1 to Version 1 1 Double click the OpenManage Essentials executable file The Dell OpenManage Install screen is displayed The following options are available Dell OpenManage Essentials Select this option to install Dell OpenManage Essentials Troubleshooting Tool and Dell OpenManage Essentials MIB Import Utility Dell SupportAssist Select to install Dell SupportAssist Dell Repository Manager Select to install Dell Repository Manager Using Repository Manager you can create customized bundles and repositories of Dell Update Packages software utilities such as update drivers firmware BIOS and other applications Dell License Manager Select to install the Dell license manager Dell License Manager is a one to many license deployment and reporting tool for managing the Dell iDRAC 7 licenses Documentation Click to view the online help View Readme Click to view the readme file To view the latest readme go to support dell com manuals 2 In Dell OpenManage Install select Dell OpenManage Essentials and click Install The Dell OpenManage Essentials Prerequisites window displays the following requirement types Critical This error condition prevents the installation of a feature Warning This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation
53. age Essentials not support entering host names with underscore in the discovery wizard Answer Per RFC 952 underscores are not valid in DNS names A name net host gateway or domain name is a text string up to 24 characters drawn from the alphabet A Z digits 0 9 minus sign and period Periods are only allowed when they serve to delimit components of domain style names For more information see ietf org rfc rfc952 txt and zytrax com books dns apa names html Question What is On demand Answer On demand is an operation where a managed system is checked for status health by OpenManage Essentials when an SNMP trap is received There are no settings to be changed to enable the on demand feature However the IP address of the management system must be available in the trap destination of SNMP service An SNMP trap is received from the managed system when there is an issue or failure of a Server component These traps can be viewed under the alert logs Inventory Question What troubleshooting can do if an inventory task fails to create or run Answer Ensure that DSM Essentials Task Manager service is running in Windows services System Update Question As an OpenManage Essentials administrator QMEAdmin what do do if am unable to perform system updates on devices Answer To resolve this issue perform one of the following steps e Add the OMEAdmin to the server administrator group e Reduce the user control
54. all after the first call times out A valid range is from 0 to 10 retries The default is 1 u NOTE The retries and time out parameters are used for both the Remote Management Control Protocol RMCP ping and the IPMI connection Discovery Range Action Select these options to discover or inventory devices components and servers Do not perform discovery or inventory Select this option to set up a schedule to perform discovery and inventory at a later time Perform only discovery Select this option to perform discovery Perform both discovery and inventory Select this option to perform both discovery and inventory Summary View the configuration selections To change configurations click Back Add Exclude Range From OpenManage Essentials select Manage Discovery and Inventory gt Common Tasks Add Exclude Range Register new ranges to exclude from discovery or to remove a previously set exclude range You can also right click Exclude Ranges and select Add Exclude Range Add Exclude Range Options IO CT IP Address range Register a device to exclude from the discovery process by specifying the device s IP address or IP address range The following are examples of valid discovery range type address specifications is the wildcard character meaning all possible addresses in the specified range 51 Exclude range 193 109 112 193 104 20 40 192 168 192 168 2 51 3 91 Exclude range
55. an individual IP address or an individual host name Specify 45 the IP address IP address range or host name for the discovery process For more information see Discovery Configuration Options Discovery Configuration Options Group Name Specifies the group name for a set of devices IP address range Specifies the IP address or IP address range The following are examples of valid discovery range type address specifications is the wildcard character meaning all possible addresses in the specified range 193 109 112 193 104 20 40 192 168 192 168 2 51 3 91 193 109 112 45 99 System IP address 193 109 112 99 NOTE Click Add to add multiple ranges of IP addresses IPV6 addresses are not supported Discovery Range Name Specifies the discovery range name for the IP address range Host name Specifies the host name for example mynode mycompany com Click Add to add multiple host names K NOTE You can add multiple host names by separating them using commas K NOTE Invalid characters in the host name are not checked If the host name you provide contains invalid characters the name is accepted However the device is not found during the discovery cycle Subnet mask Specifies the subnet mask for the IP address range The subnet mask is used to determine the broadcast addresses for the subnet s part of the range The OpenManage Essentials Network Monitoring Service does not use the broadca
56. anage Server Server All components are updated Administrator using OpenManage Server Administrator SNMP SNMP iDRAC 105 Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings NOTE When an iDRAC IP is discovered using SNMP iDRAC software inventory is not retrieved and all components are updated are using Server Administrator irrespective of the preferred system update mode selected Inventory Inventory SNMP OpenManage Server Server All components are updated Administrator using OpenManage Server Administrator WMI WMI SNMP iDRAC Server All components are updated using Server Administrator because the protocol used for iDRAC discovery and inventory was SNMP MI MI SNMP WS MAN OpenManage Server Server All components are updated Administrator using OpenManage Server Administrator SNMP WS MAN iDRAC iDRAC BIOS firmware and applications are updated using iDRAC Es NOTE When an iDRAC IP is discovered using WS MAN the iDRAC software inventory is retrieved and the components are updated using iDRAC However if drivers are present in addition to BIOS firmware and applications then all the components are updated using Server Administrator and not iDRAC W WS MAN OpenManage Server Server All components are updated Administrator using OpenManage Server Administrat
57. and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware Virtual SMP vMotion vCenter and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2012 09 Rev A00 Contents Notes Cautions and Warmings EEN 2 1 About OpenManage Essentals ee 13 Whats Ne Win This Relata 13 2 Installing OpenManage Essentials Installation Prerequisites and Minimum Requirements Minimum Recommended Hardware Minimum Requirements iii a dd dais Downloading OpenManage Eesentals ENEE Terms and Conditions for Using Relational Database Management Systems 16 Minimum Login Roles for Microsoft SOL Server Installing OpenManage Essentials Custom Setup Install did ta Setting Up OpenManage Essentials Database on a Remote SOL Semer 19 Installing Repository Manager 19 Uninstalling OpenManage Essentials ANEN 19 Upgrading OpenManage Essentials From Version 1 0 1 to Version 1 20 Migrating IT Assistant to OpenManage Essentals AE List of Migrated and Non Migrated Components Setting Up and Configuring VMware ESXi pn TNA A 3 Getting Started With OpenManage Essennttials ssssssssssssssessssesssssssssesesstsesaesesaeees 23 Logging On to OpenManage Essenttals AE 23 Config
58. ands go to support dell com 4 Optional Choose Output to file to capture task output from multiple targets Enter path and file name To log the information from all selected targets select Append To write all the detected errors to the log file select Include errors 5 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Choose target servers or DRACs iDRACs Only applicable targets are displayed by default For more information see the Device Capability Matrix 6 On Schedule and Credentials set the schedule parameters provide target credentials and then click Finish Managing Generic Command Line Task Using Generic command line task you can run different types of tasks such as a batch file a script file such as a Powershell or VBS script an executable or a command on the local OpenManage Essentials system While the task always runs on the local OpenManage Essentials system you can structure the local task to interact with or act upon a variety of remote devices or servers You can enter tokens substitution parameters in the command line task to be passed to the script file executable command or batch file and execute local scripts on devices that are discovered in OpenManage Essentials To manage Generic command line tasks From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Command Li
59. as a power supply turning on or a sensor reading returning to normal Warning Alerts An event that is not necessarily significant but may indicate a possible future problem such as crossing a warning threshold Unknown Alerts An event has occurred but there is insufficient information to classify it Information Alerts Provides information only Critical Alerts A significant event that indicates actual or imminent loss of data or loss of function such as crossing a failure threshold or a hardware failure 81 Viewing Internal Alerts Before viewing internal alerts ensure that you enable internal health alerts in the Alert Settings of the Preferences tab See Alert Settings To view internal alerts click Manage Alerts Alert Logs All Internal Alerts All Internal Alerts is a reference to the internal alerts that OpenManage Essentials generates such as health status system up or down and so on Viewing Alert Categories To view alert categories click Manage Alerts Alert Categories The predefined alert categories are listed in alphabetical order Viewing Alert Source Details To view an alert category in the alert categories list expand an alert category and then select an alert source u NOTE You cannot create a new event source For example expand Environmental alert category and then select the alertCoolingDeviceFailure alert source Alert Source Values and Descriptions for alertCoolingD
60. ase maintenance occurs Color Categorize by Task Type Selecting this option categorizes each task type using a different color 31 32 Discovering and Inventorying Devices Perform Discovery and Inventory in order to manage your network devices Supported Devices and Protocols Table 3 Supported Devices and Protocols Protocol Mechanism Windows Hyper V Dell servers with OpenManage Server Administrator installed Linux VMware ESX VMware ESXi Simple Network Management Protocol SNMP Discovery Correlation Classification Hardware inventory Software inventory monitoring Traps alerts application launch e OpenManage Server Administrator console Remote desktop e Warranty Discovery Correlation Classification Hardware inventory Software inventory Monitoring Traps alerts Traps Alerts Web Services Management WS MAN Windows Management Instrumentation WMI Discovery Correlation Classification Hardware inventory Software inventory monitoring Application launch e OpenManage Server Administrator console Remote desktop Warranty Discovery Correlation Classification Hardware inventory Software inventory Virtual machine information Virtual host product information Monitoring OpenManage Server 33 Protocol Mechanism Simple Network Management Protocol SNMP Windows Management Instrumentation WMI Web Services Management WS MAN
61. ation about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Set RunDiscovery Range lt rangename gt e PS gt Set RunDiscovery GroupName lt rangeGroupName gt e PS gt Set RunDiscovery RangeList lt rangelist xml gt e PS gt Set RunInventory Range lt rangename gt e PS gt Set RunInventory GroupName lt rangeGroupName gt e PS gt Set RunInventory RangeList lt rangelist xml gt e PS gt Set RunDiscoveryInventory Range lt rangename gt e PS gt Set RunDiscoveryInventory GroupName lt rangeGroupName gt e PS gt Set RunDiscoveryInventory RangeList lt rangelist xml gt e PS gt Set RunStatusPoll Range lt rangename gt e PS gt Set RunStatusPoll GroupName lt rangeGroupName gt e PS gt Set RunStatusPoll RangeList lt rangelist xml gt Examples e PS gt Set RunDiscovery Range 10 23 23 1 e PS gt Set RunInventory GroupName MyServers e PS gt Set RunDiscoveryInventory RangeList Samples RangeList xml Retrieving the Status Execution Progress of a Discovery Range Description The Get DiscoveryStatus command allows you to get the progress of a discovery range Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Get DiscoveryStatus Range lt rangeName gt e PS gt Get Discovery Rang
62. cal state then the state of the parent device type is set to critical Denotes that a device of this type is not discovered on the network or classified in the device tree Denotes that there is a deviation from the expected behavior but the device is still manageable Denotes that the device is working as expected ww e Denotes either the device type is unknown and it is classified as an unknown device or that the health status cannot be determined because the device does not have proper instrumentation or the proper protocol was not used to discover the device Device Details The device details depending on the device type can contain the following information 58 e Device Summary e OS Information Software Agent Information e NIC Information e Virtual Machine Host Product Information e RAC Device Information e Processor Information Memory Device Information e Firmware Information e Power Supply Information Embedded Device Information e Device Card Information e Controller Information Controller Battery Information e Enclosure Information e Physical Disk Information e Virtual Disk Information e Contact Information e Software Inventory Information e Trusted Platform Module Information e Slot Information e Virtual Flash Information e FRU Information e Acquisition Information e Depreciation Information e Extended Warranty Information e Ownership Information e Outsource Informatio
63. can view tutorials for the following e Upgrade to OpenManage Essentials 1 1 e Discover and monitor 12G servers without OpenManage Server Administrator e Linux configuration for SNMP and OpenManage Server Administrator e SNMP configuration using group policies e Configuring ESX 4 x for discovery and inventory e Configuring ESXi 4 x and 5 0 for discovery and inventory 165 166 26 Using OpenManage Essentials Command Line Interface Launching the OpenManage Essentials Command Line Interface Click Start All Programs OpenManage Applications Essentials Essentials Command Line Interface Creating a Discovery Profile Input File CLI commands that create discovery ranges or discovery groups require an XML based file that defines the parameters for discovery protocols such as SNMP WMI Storage WS Man SSH and IPMI This file defines which protocols are used and the parameters for each of the protocols The file can be modified using an XML editor or a text editor A sample XML file DiscoveryProfile xml is included in thesamples folder at C Program Files x86 Dell SysMgt Essentials Tools CLI Samples Edit the xml file and rename it to create multiple discovery profiles You cannot store passwords for WMI IPMI WS Man EMC and SSH protocols in the XML file Specify passwords in the command line arguments using the following commands e wmiPassword lt wmi password gt e ipmiPassword lt ipmi password gt e wsmanPass
64. ce capabilities for a server or DRAC iDRAC device are populated during discovery and is leveraged by remote tasks to determine applicable targets for each task type The capability is populated based on the following parameters e Protocol used to discover the server and DRAC iDRAC For example IPMI SNMP and so on e If Server Administrator is installed on the server Settings enabled on the DRAC iDRAC Selecting the Enable All check box allows you to override device capability and allows all the available devices for selection as task targets 124 The device capability matrix below provides information about the type of remote tasks supported on devices when the device capabilities are overridden Remote Task All Servers Windows based Linux based DRAC iDRAC DRAC iDRAC Type except ESXi Servers without Servers without discovered using discovered using With Server Server Server IPMI b SNMP WS Man Administrator and Administrator and Administrator and b Discovered Using discovered using discovered using SNMP WMI a WMI a SSH a Reboot power Supported Supported Not supported Not supported Not supported cycle operation Power off Supported Supported Not supported Not supported Not supported operation Power on Supported c Not supported Not supported Supported Supported d operation Remote Server Supported c Not supported Not supported Not supported Supported d Administrator command task IPMI command
65. cessor Removable Flash Media Security Storage Enclosure Storage Peripheral Storage Software System Events Tape Test Events Unknown UPS Virtual Disk VMware ESX Server 100 Select this category to include alerts for Dell Force10 switches Select this category to include alerts for General Redundancy Select this category to include alerts for HyperV Server Select this category to include alerts for iDRAC Select this category to include alerts for Juniper switches Select this category to include alerts for KVMs Select this category to include alerts for memory Select this category to include alerts related to network Select this category to include alerts for other devices Select this category to include alerts for PDUs Select this category to include alerts for physical disks Select this category to include alerts for power Select this category to include alerts for power center Select this category to include alerts for printers Select this category to include alerts for processor Select this category to include alerts for removable flash media Select this category to include alerts for security Select this category to include alerts for storage enclosures Select this category to include alerts for storage peripherals Select this category to include alerts for storage software Select this category to include alerts for system events Select this category to include alerts for ta
66. ck non inventoried portion to view more information in the Non Inventoried Systems tab Compliant Systems The Compliant Systems tab provides this information Service Tag A unique identifier that provides the service lifecycle Discovered Time Time and date of discovery Inventory Time Time and date of inventory Server Subnet Location IP address range information Non Compliant Systems The Non Compliant Systems tab provides this information 113 Model Type The systems model name For example Dell PowerEdge Operating System The operating system that is installed on the system Service Tag A unique identifier that provides the service lifecycle information Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Discovered Time Time and date of discovery Inventory Time Time and date of inventory Select non compliant systems to select updates to apply and click Apply Selected Updates Importance The requirement of this software update for the system Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Component The software information Type The type of software update Installed Version The installed version number Upgrade Downgrade A green arrow indicates and upgrade Available Version The available version number Package Name The name of the software update System Update Task Importance The requi
67. coveryRang Profile samples DiscoveryProfile xml Command Line Interface Commands Access to CLI commands in the OpenManage Essentials is dependent on your access privilege If your user id belongs to the OMEAdministrators group you can access all the CLI commands If your user id belongs to the OMEUsers group then you cannot delete or modify any data using the CLI and a warning message is displayed Creating a Discovery Range Description The Add DiscoveryRange command allows you to create a new discovery range The command references an xml file DiscoveryProfile xml which is a protocol definition associated with the discovery range Enter the ranges either using an xml file csv file or by specifying the range For more information about DiscoveryProfile xml RangeList xml and RangeList csv files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt Range lt range gt e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt RangeList lt RangeList xml gt e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt RangeListCSV lt RangeList csv gt Examples e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml Range 10 35 0 124 e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml RangeList Samples RangeList xml
68. cter string Is not contained in Select to include the not presentlogic in an alphanumeric character string 111 Filter Option Is less than Is less than or equal to Is greater than Is greater than or equal to System Update This page provides the following information e Summary e Compliant Systems e Non Compliant Systems e Non Inventoried System e All System Update Tasks e Issues and Resolutions For Updates Compliance Report Select to find a value that s ess thanthe value you provide Select to find a value that is Joss than or equal tothe value you provide Selectto find a value that is greater thanthe value you provide Select to find a value that s greater than or equal tothe value you provide The compliance report provides a pie chart distribution of software update tasks Click a pie chart portion to view more information on the systems Compliance Report Options E TT Get the latest Advanced Settings 112 This option is disabled if the catalog version is the latest Else itis active Click this option to get the latest catalog version Using these options you can set preferences for upgrading and downgrade firmware BIOS driver and application versions e Enable Downgrades Select this option to install versions of firmware BIOS drivers and applications that are earlier than the versions installed on the systems Disable Downgrades This option is set by defaul
69. dd Ai dd dd did 76 Modular Enclosures Information 76 NICO O tt 17 PGI Device Informatica dl tada 17 Storage Controllers Information una rd idad 77 Warranty Information nennenswerte ehe een een 78 11 Viewing Warranty Reports Extending Warranty aaar hinein ie een aa andauern 12 Manag ng Aldrts aia 81 Viewing Alerts and Alert Categortes EE 81 Viewing Ee GE Understanding the Alert Types Viewing Internal Ale E Viewing Alert Categoria in dnde sinti Viewing Alert Source Detalla aka anlagen Viewing Previously Configured Alert Actions 82 Viewing Application Launch Alert Acton EE 82 Viewing E Mail Alert Action Viewing Alert Ignore Action Viewing Alert Trap Forward Acpon EE 83 Handling Alerts a tdci 83 Flagging an Alert eins an nee nee eh 83 NN A 83 Configura AE AC TOS a a aa aaa dead ari naa 84 Setting Up E mail Nottpatgn EEN ehe 84 Ignoring Alerts Running a Custom Script Forwarding Alert cia AEN a ii ai bi Forwarding Alerts Use Case Scenario Working With Sample Alert Action Use Cases Use Cases Al dado Configuring Alert Log Settmgs EEN Renaming Alert Categories and Alert Sources 13 Alerts Reference anna ek 89 Eng RT EE 89 Predefined Alert View UE 90 Alert LOGS elle E O 90 Alert Details Alert Log Settings Alert View FilterSiscccc ceccseccatcevccsescscecceveeu scvectscuvcsvsessuvsevestscsvcrvcetevcsdscuevestesvetsitdcivantededsveutdivderdduedseadbensdisdcraivodieave
70. de the REMOVE customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to uninstall For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for Dell OpenManage Systems Management and uninstalls only the Broadcom agent in an unattended but not silent mode You can also choose to install reinstall and uninstall features with one execution of the msiexec exe program For example msiexec exe i SysMgmt msi REMOVE BRCM qb 147 This command runs the installation for managed system software and uninstalls the Broadcom agent This execution is in an unattended but not silent mode NOTE A Globally Unique Identifier GUID is 128 bits long and the algorithm used to generate a GUID guarantees each GUID to be unique The product GUID uniquely identifies the application In this case the product GUID for Server Administrator is 54C04D53 C3C3 46EA A75F 7AFF4BEB727C MSI Return Code An application event log entry is recorded in the SysMgmt log file Table 3 shows some of the error codes returned by the msiexec exe Windows Installer Engine Table 11 Windows Installer Return Codes OR_SUCCESS The action is completed successfully ERROR INSTALL USERE 1602 The user canceled the installation E 3010 ERROR _SUCCE A restart is required to complete the UIRED installation This message is indicati
71. device s SNMP trap forward destinations list To prevent this remove OpenManage Essentials from the SNMP trap forward destinations list on the device Setting Up E mail Notification You can create e mail notifications when an alert is received For example an e mail is sent if a critical temperature alert is received from a server To configure an e mail notification when an alert s is received 1 84 Select Manage Alerts gt Common Tasks New Alert Email Action In Name and Description provide e mail alert action name and description and then click Next In E mail Configuration do the following and then click Next a Provide e mail information for the To and From recipients and provide the substitution information Separate each recipient or distribution list with a semi colon b Customize the e mail message format with any of the following substitution parameters n Device ip Device IP m Message d Date t Time sev Severity st Service Tag e Enterprise OID sp Specific Trap OID g Generic Trap OID cn Alert Category Name sn Alert Source Name pkn Package Name at Asset Tag c Click Email Settings and provide SMTP server name or IP Address to test e mail settings and click OK d Click Test Action to send test e mail In Severity Association assign the alert severity to which you want to associate this e mail alert and then click
72. devices Click Next 5 Review the summary and click Finish Adding Devices to an Existing Group 1 Click Manage Devices 2 Right click the device s and select Add to Existing Group u NOTE If you are manually adding a device to a dynamic group a message is displayed on the screen Manually adding a device to a dynamic group changes the group from dynamic to static thereby removing the original dynamic query If you want the group to remain dynamic modify the query defining the group Click Ok to continue or Cancel to stop the procedure 3 Click Ok Hiding a Group To hide a group right click the group and select Hide After a group is hidden it is not displayed in any of the device group controls in the console The devices in the hidden groups are not displayed in the reports and charts on the Home and Reports portals Alerts for devices in hidden groups are also not displayed in the alerts portal If a parent group along with child groups is hidden the child groups are also hidden in the device tree However the child groups are still present in the database and are displayed in other instances in the console Deleting a Group 1 Right click the group and select Delete 2 Inthe Delete screen click Yes NOTE Deleting a parent group removes the group from the device tree The child groups and devices listed under the parent group are also removed from the device tree However the child groups and devices still
73. dress m message d date t time sev severity st Service Tag e enterprise OID sp specific trap ID g generic trap ID cn alert category name sn alert source name pkn package name at asset tag Executable file If you have an executable file for example createTroubleTicket exe to create a trouble ticket with parameters arg1 arg2 and so on configure the alert application launch as follows e Executable Name with the full path C temp createTroubleTicket exe e Argument argl arg2 When the alert action is triggered it runs the command C temp createTroubleTicket exe arg1 arg2 to perform the associated application launch alert action Batch file If you have a batch file for example createTroubleTicket bat to create a trouble ticket with parameters argl arg2 and so on configure the alert application launch as follows 94 e Executable Name with the full path C temp createTroubleTicket bat e Argument argl arg2 When the alert action is triggered it runs the command C temp createTroubleTicket bat arg1 arg2 to perform the associated application launch alert action VB script When configuring vb script files as an alert action provide the executable and arguments as follows For example if you have a script createTroubleTicket vbs to create a trouble ticket that contains one parameter arg1 configure the application launch as follows e
74. duess 91 Eloge 91 SQVEU itd OA 92 Acknowledgements j i cic cae seele a td dd auton 92 SUMMary Alert View Flint ie ida anid en 92 Alert Actions Name and De O Rainer SOVeritvASSOCIALION di Application Launch Confouratton EE E Ma il GConfiguration sea da ti Trap EOIWATdIN dic iia id dev cedaeccdveccsed ses iiidid aidai iiidid dadadada aiiai iii dai diaaa Category and Sources Association Device Association Date and me Range eis i gg eise dell iii data Alert Action Duplicate Alert Correlation Summary Alert Action Details eet ebe erha EE EA it AMG rt Cate A A da T Alert Categories Dptiopns deed dida idad Alert ele EEN 14 Updating Server BIOS Firmware Drivers and Appltceatons ee 103 Viewing the System Update Page 103 Understanding Server BIOS Firmware and Drivers Sources 104 Choosing the Right Source for Updates 104 Selecting an Update Catalog Source Viewing Comparison Results iii adan Viewing Compliant Server Sci ae lhbiinhekese Viewing Non Compliant Servers Viewing Non Inventoried Servers Viewing Servers With Issues and Resoluttons ntn nnnnnnnnnnn nanten enne 105 System Update Use Case Srcenarios EE Applying System U PAA ASer a e a a dit dai Viewing Updated State E View Active Catalog iii 0 a seen Issues and Resolutions Use Case Scenarios 15 System Update Reference aaa 111 Elter Options a A E 111 ek CT EE EE 112 Gompliance Rep einsenden didas 112 Compliant Systems
75. e Support for Dell clients PDU UPS and Dell Force10 switches CLI support for automation of server discovery and grouping See Using OpenManage Essentials Command Line Interface Schedule views for tasks See Schedule View Filtering groups on portal pages See Dashboard and Viewing Inventory Reports Discovering Linux based servers using SSH See SSH Configuration Updating servers using iDRAC See System Update Use Case Scenarios Ability to forward alerts in the original format See Forwarding Alerts Use Case Scenarios Custom URL launch point See Creating a Custom URL 13 Installing OpenManage Essentials Installation Prerequisites and Minimum Requirements For a list of supported platforms operating systems and browsers see the De OpenManage Essentials Support Matrix at support dell com manuals To install OpenManage Essentials you require local system administrator privileges and the system you are using must meet the criteria mentioned in Minimum Recommended Hardware and Minimum Requirements NOTE OpenManage Essentials does not support installation on a domain controller The installer blocks the installation and displays an operating system not supported error message Minimum Recommended Hardware Minimum Recommended Large Deployments Medium Deployments a Small Deployments a Hardware Number of Devices Up to 2000 Up to 500 Up to 100 Type of System Physical Machines Virtual Physica
76. e Discovery Portal e Common Tasks Add Discovery Range Add Discovery Range Group Add Exclude Range Discovery Schedule Inventory Schedule Status Schedule e Discovery Ranges e Exclude Ranges Discovery and Inventory Portal The Discovery and Inventory Portal provides information about the e Last discovery and inventory details e Discovered versus inventoried devices e Task status Last Discovery and Inventory Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery Discovery Range Displays the IP Address range or host name Displays information on number of devices discovered Last Inventory Details 43 Inventory Last Run at Displays the time and date information for the last run inventory Inventory Range Displays the IP Address range or host name Devices Inventoried Displays information on number of devices inventoried Discovered Versus Inventoried Devices Provides a graphical report of number of devices and Dell servers discovered or inventoried You can use this report to ascertain the discovered devices and Dell servers that are unclassified See Viewing Device Summary for more on summary information and filter options for the summary information Click any section of the graph to see the device summary for the selected region In the device summary double click a row to view the details inventory view for that device Alterna
77. e log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task to target Select the severs to which you want to assign this task Schedule and Credentials Al and Credentials mt ed rte UL schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and Password User Name The RACADM task requires IPMI credentials Provide IPMI credentials to
78. e made up of DUPs based on operating systems supported update types form factor and line of business Dell OpenManage Server Update Utility Dell OpenManage Server Update Utility SUU is a DVD based application for identifying and applying updates to the system SUU displays a comparison report of the versions and provides various options for updating the components Repository Manager Repository Manager is an application that allows you to create repositories of customized bundles and updates and groups of related updates for systems running supported Microsoft Windows or Linux operating systems This facilitates generating comparison reports and establishing update baselines of repositories By using Repository Manager you can ensure that the Dell PowerEdge system Dell desktop or Dell laptop is equipped with the latest BIOS driver firmware and software updates View Active Catalog Select to view the catalog file that is currently in use for doing software updates Source Displays the source The source is either System Update Utility FTP or Repository Manager Source Type The type for source from which the catalog file is taken For example Dell ftp site Release ID The unique identification number assigned to the released catalog file Release Date The date on which the catalog file was released Newer version available Displays if a newer version is available 117 118 16 Managing Remote Tasks About Remote
79. e power status of a server e Sample Remote Command Enable this use case to view the system summary through Server Administrator e Sample RACADM Clear SEL Log Enable this use case to clear the SEL log of RAC e Sample RACADM Reset Enable this use case to reset the RAC Device Capability Matrix The device capability matrix below provides information about the type of remote tasks supported on devices that are displayed in the Task Target tab Remote Task All Servers Windows based Linux based DRAC iDRAC DRAC iDRAC Type except ESXi Servers without Servers without discovered using discovered using With Server Server Server IPMI b SNMP Ws Man Administrator and Administrator and Administrator and b Discovered Using discovered using discovered using SNMP WMI a WMI a SSH a Reboot power Supported Supported Not supported Not supported Not supported cycle operation Power off Supported Supported Not supported Not supported Not supported operation Power on Not supported Not supported Not supported Supported Not supported operation Remote Server Supported Not supported Not supported Not supported Not supported Administrator command task IPMI command Not supported Not supported Not supported Not supported Not supported task RACADM Not supported Not supported Not supported Not supported Supported command line task a DRAC iDRAC is not discovered b Server operating system is not discovered Devi
80. e the same as logic Is not equal to Select to create the different fromlogic Is Less than Select to find a value that is less than the value you provide Is less than or equal to Select to find a value that is less than or equal the value you provide Is greater than or equal to Select to find a value that is greater than or equal to the value you provide Is greater than Select to find a value that is greater than the value you provide Health Status options Unknown Normal Warning Critical Connection Status options e On e Off Add Discovery Range Add Discovery Range Group 1 Click Manage Discovery and Inventory gt Common Tasks 2 Click either Add Discovery Range or Add Discovery Range Group For more information see Configuring a Discovery and Inventory Task 3 Provide information for the following protocols for discovery inventory or both Discovery Configuration ICMP Configuration SNMP Configuration WMI Configuration Storage Configuration WS Man Configuration SSH Configuration IPMI Configuration Discovery Range Action Summary Discovery Configuration A discovery range is a network segment registered in OpenManage Essentials for the purpose of discovering devices OpenManage Essentials attempts to discover devices on all registered discovery ranges that are enabled A discovery range includes subnet a range of IP addresses on a subnet
81. eList lt RangeList xml gt e PS gt Get Discovery GroupName lt group name gt Examples e PS gt Get DiscoveryStatus Range 10 35 2 1 e PS gt Get Discovery RangeList Samples RangeList xml e PS gt Get Discovery GroupName Groupl 173 Stopping a Running Discovery Range or Group Description For any range only one type of task such as discovery discovery and inventory or status polling can run at a given time The Set StopTask command allows you to stop a task associated with a discovery range or the tasks associated with the ranges belonging to a discovery range group Commands e PS gt Set StopTask Range lt rangename gt e PS gt Set StopTask GroupName lt groupname gt Examples e PS gt Set StopTask Range 10 35 1 12 e PS gt Set StopTask GroupName Groupl Creating a Custom Device Group Description The Add CustomGroup command allows you to create a custom device group in the device tree If required you can add devices to the group after it is created NOTE Using OpenManage Essentials CLI you can only create static groups which contain a finite list of servers You can create dynamic groups based on queries using the OpenManage Essentials console For more information see Creating a New Group Commands e PS gt Add CustomGroup GroupName lt groupName gt e PS gt Add CustomGroup GroupName lt groupName gt DeviceList lt DeviceList xml gt e PS gt Add CustomGroup GroupName lt gro
82. eate a new device query to search and assign the devices to the alert action Click Edit to change the query logic Select groups or devices from the tree you can use the query option to create very specific criteria for the selection Device Selection Options All Devices Select to include all the devices that are managed in OpenManage Essentials Clients Select to include client devices such as desktops portables and workstations HA Clusters Select to include High Availability server clusters KVM Select to include keyboard video mouse devices Microsoft Virtualization Servers Select to include Microsoft virtualization servers Modular Systems Select to include modular systems Network Devices Select to include network devices 00B Unclassified Devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices Power Devices Select to include PDUs and UPS Printers Select to include printers RAC Select to include devices with remote access controllers Servers Select to include Dell servers Storage Devices Select to include storage devices Unknown Select to include unknown devices VMware ESX Servers Select to include VMware ESX servers Summary Group Configuration View and edit selections 67 68 9 Viewing Inventory Reports OpenManage Essentials provides pre defined reports for all discovered and inventoried devices With these reports you can e Consolidate
83. ecommended that you use a domain service account that is specified during custom installation for SOL Server At runtime when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding the self signed certificate is regenerated Minimum Login Roles for Microsoft SOL Server The following table provides information about the minimum permissions for SOL Server based on different installation and upgrade use cases Installing OpenManage Essentials for the first time sysadmin access on the installed instance and you select the Typical option during the installation process 2 Installing OpenManage Essentials for the first time db_owner access on the OpenManage Essentials you select the Custom option during the installation database process and an empty OpenManage Essentials database is present locally or remotely Es NOTE If you select the Custom install option and do not enter any credentials then the installation is considered as a Typical installation and sysadmin rights are required You are installing OpenManage Essentials for the first dbcreator access on the server time you select the Custom option during the installation process and an empty OpenManage Essentials database is not present Upgrading OpenManage Essentials from version 1 0 1 db_owner access on the OpenManage Essentials to version 1 1 and an OpenManage Essentials database database is present locally or remotely
84. ect to run the RACADM commands on the remote system 4 Based on your selection in the preceding step provide the following Ifyou selected Remote Server Administrator Command then provide command SSH port number and select Generate Trusted Key for Linux if you want to generate a trusted key Ifyou selected Generic Command RACADM Command Line or IPMI Command then provide command and append output information Providing the append output information is optional 5 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button 119 Select server targets for running the commands Only applicable targets are displayed by default For more information see the Device Capability Matrix 6 On Schedule and Credentials provide user credentials and set schedule for the tasks from available options and then click Finish For more information see Command Line Task Managing RACADM Command Line Tasks RACADM command line tasks are used to run commands on remote DRACs and iDRACs For example run a RACADM task to configure iDRAC through out of band OOB channel To manage RACADM Command line tasks 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Command Line Task On General choose RACADM Command Line and enter a name for the task Enter the RACADM sub command for example getsysinfo For a list of RACADM comm
85. ed because the SNMP v1 alert standards allow you to set the agent name in the SNMP v1 alert Scenario 2 Forwarding Alerts in the Original Format Using SNMP v2 v2c Protocol In this scenario SNMP v2 alerts are sent from MNv2 to MS1 and then forwarded from MS1 to MS3 If you try to retrieve the remote host of the forwarded alert from MS3 it is displayed as MS1 Since there are no fields in an SNMP v2 alert to specify the agent name the host which sends the alert is assumed as the agent When an SNMP v2 alert is forwarded from MS1 to MS3 MS1 is considered as the source of problem To resolve this issue while forwarding SNMP v2 or v2c alerts a varbind is added with OID as 1 3 6 1 6 3 18 1 3 0 with the variable value as Agent Address This has been set based on the standard OID specified in RFC2576 MIB When you try to retrieve the Agent Address from MS3 it is displayed as MNv2 86 NOTE If the SNMP v2 alert is forwarded from MS1 to MS2 the remote host is displayed as MNv2 because MS1 parses the extra OID along with the forwarded trap Scenario 3 Forwarding Alerts in the OMEssentials Format Using Either SNMP v1 v2 Protocol In this scenario SNMP v1 alerts are sent from MNv1 to MS1 and then forwarded to MS If you try to retrieve the remote host of the forwarded alert it is displayed as MS1 The severity and the message of the alert is also defined by MS1 and does not display the original severity and message defined by MNv1 u NOTE The
86. ed by the active view filter The criteria for matching the alerts in the view filter include Alert severity See Severity e Alert category or source See Category and Sources Association Alert device or device group source See Device Association Alert date time or day of week See Date and Time Range e Alert acknowledged flag See Acknowledgement 89 Predefined Alert View Filters The following table lists the predefined alert view filters All Alerts Select to view all the alerts Critical Alerts Select to view all the systems that are critical Normal Alerts Select to view normal alerts Unknown Alerts Select to view alerts that OpenManage Essentials cannot categorize Warning Alerts Select to view all the warnings Select Continuous Updates to enable the user interface to update automatically when new alerts are received Alert Logs Fields Acknowledged Whether the alert has been acknowledged or not by the user Group By Column To group by in All Alerts drag the All Alert column that you want to group by and drop it in Drag a column header and drop it here to group by that column For example In All Alerts if you want to group by severity select Severity and drag and drop it in the Drag a column header and drop it here to group by that column bar The alerts are displayed by severity Alert Details Acknowledged Whether the alert has been acknowledged or not by the user
87. ed commands on the remote discovered devices Warranty Requires internet connection support dell com to view warranty information Using the Discovery and Inventory Portal To access the discovery and inventory portal click Manage Discovery and Inventory DAL Dell TechCenter Support Help About Administrator OPENMANAGE ESSE aus CE menace Reports Preferences Logs Tutorials Extensions Devices Device Search Discovery and Inventory Alerts System Update Remote Tasks Discovery Portal al Discovery and Inventory Portal Common Tasks ES Last Discovery and Inventory Add Discovery Range Add Discovery Range Group Add Exclude Range 5 29 2012 5 00 02 PM Discovery Schedule Discovery Range IW Discovered Inventory Schedule EES Status Schedule Devices Discovered o Discovery Ranges A D All Ranges 10 35 0 171 10 35 0 198 10 36 0 203 ast Discovery Details Filter by all Discovery Last Run at Devices in Range 179 200 Last Inventory Details Inventory Last Run at 5 29 2012 5 00 02 PM Inventory Range Task Status Task Name Task State Y Completed Start Time Y End Time Discovery of 10 194 168 Scheduled Running CH 5 29 2012 5 00 02 PM Discovery of 10 35 0 Scheduled Running e 5 29 2012 5 00 02 PM Scheduled Inventory Complete 5 29 2012 5 00 02 PM 5 29 2012 5 06 29 PM Scheduled Status Poll Complete 5 29 2012 5 00 02 PM 5 29 2012 5 04 50 PM D
88. ed console launch port in the preceding URL The First Time Setup page is displayed Configuring OpenManage Essentials If you are logging on to OpenManage Essentials for the first time the First Time Setup tutorial is displayed The tutorial provides step by step instructions for setting up an environment of servers and devices to communicate with OpenManage Essentials The steps include e Configuring the SNMP protocol on each target server e Installing Dell OpenManage Server Administrator on each target server e Enabling network discovery For Windows Server 2008 based servers on each target server e Discovering devices on your network After you have completed the First Time Setup wizard the Discovery Range Configuration is displayed for more information see Configuring a Discovery and Inventory Task The date and time displayed in the console is in a format that is selected in the browser settings and used in the region When a time zone change or daylight savings change occurs the time is updated accordingly in the console Changing time zones or daylight savings changes the time in the console but does change the time in the database Using the OpenManage Essentials Home Portal OpenManage Essentials user interface contains these components 23 Dell TechCenter Support Help About Administrator DELL OPENMANAGE ESSENTIALS 1 46 Manage Reports Preferences Logs Tutorials Extensions checule View Home Por
89. ed devices Date and Time Range Limit Date Range Specifies a specific date range to match alerts Limit Time Range Specifies a specific time range to match alerts Limit Days Select to specify the days on which to enable the alert association If you do not enable this option the association is applied continuously within the time frame that you specify Each of these fields are exclusive of the other so selecting date 8 1 11 10 1 11 1am to 4 AM Friday will match alerts on only Fridays from 1 4 AM only within that date range 97 Es NOTE Itis possible to input a date range and days selection that will never produce a result For example 9 1 11 and Monday since 9 1 11 was a Thursday it will never match If none of these are checked it means the alert selection will have no date time filter Alert Action Duplicate Alert Correlation Yes Only duplicate alerts that match this filter will be Enabling this option deletes duplicate alerts with the executed same ID and from the same device received within the specified interval Use this option to prevent a device from sending an overabundance of alerts to the console Ignore duplicate alerts that are received during the Select to set time interval 1 600 seconds Select this option if you do not want duplicate alerts to run atincreased duration Summary Alert Action Details View and edit selections The alert action details screen is shown on
90. ee Devices Reference e Discovery and inventory portal see Discovery And Inventory Reference e Reports portal see Reports Reference Displaying Additional Available Reports and Graphs Charts have drill down feature To view additional reports and graphs click the icon on the top right corner The following list of available reports and graphs is displayed e Alerts by Severity e Devices by Status e Discovered versus Inventoried Devices e Alerts e Field Replaceable Unit FRU Information e Hard Drives Information e HyperV Information e Memory Information e Modular Enclosure Information e NIC Information e PCI Device Information e Server Components and Versions e Server Overview e Storage Controller Information e Task Status e ESX Information After selecting the desired report dock the control using the control to the desired location Drilling Down Charts and Reports for More Information To drill down for further details do one of the following e n report charts click the charts and further details are displayed 25 e n report tables use the drag and drop option or funnel options to filter for the required data and use right click options to perform various tasks Saving and Loading the Portal Layout To save and load the portal layout click the icon All the current layout settings and visible reports on the portal are saved on the portal page To load the previous portal layout c
91. eing used by another protocol or service you can change the settings by modifying the local services file on the system To configure the managed node and OpenManage Essentials to use a non default SNMP port 1 2 In both the management station and managed node go to C Windows System32 drivers etc Open the Windows SNMP services file using notepad and edit the following Incoming SNMP trap port receiving alerts in OpenManage Essentials Modify the port number in the line snmptrap 162 udp snmp trap SNMP trap Restart the SNMP trap service and SNMP service after making the change On the management station restart the DSM Essentials Network Monitor service Outgoing SNMP requests Discovery inventory in OpenManage Essentials Modify the port number in the line snmp 161 udp SNMP Restart the SNMP service after making the change On the management station restart the DSM Essentials Network Monitor service Outgoing trap port In OpenManage Essentials trap forwarding alert action specify the lt lt trap destination address port number gt gt in the Destination field NOTE If you have previously configured IP security to encrypt SNMP messages on the default ports update the IP security policy with the new port settings Excluding Ranges Configure exclude ranges to prevent servers from being discovered rediscovered or limit the number of devices displayed in the device tree To exclude a range from discovery task
92. er the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Add DiscoveryExcludeRange Range lt range gt e PS gt Add DiscoveryExcludeRange RangeList lt RangeList xml gt Examples e PS gt Add DiscoveryExcludeRange Range 10 35 12 1 e PS gt Add DiscoveryExcludeRange RangeList Samples RangeList xml Removing a Discovery Exclude Range Description The Remove DiscoveryExcludeRange command allows you to remove an exclude range Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Remove DiscoveryExcludeRange Range lt range gt e PS gt Remove DiscoveryExcludeRange RangeList lt RangeList xml gt Examples e PS gt Remove DiscoveryExcludeRange Range 10 35 12 1 e PS gt Remove DiscoveryExcludeRange RangeList Samples RangeList xml 172 Running a Discovery Inventory and Status Polling Tasks Description The Set RunDiscovery Set RunInventor y Set RunDiscoveryInventory and Set RunStatusPoll commands allows you to perform discovery inventory and status polling on a discovery range or discovery range group Enter the ranges either using an xml file or by specifying the range For more inform
93. ers You also have to allow the server discovery By default the option is disabled in Windows Server 2008 1 Click Start Control Panel Network and Internet Network and Sharing Center Advanced Sharing Setting 2 Choose the drop down arrow for the applicable network profile Home or Work Public and under Network Discovery select Turn on network discovery Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x or 5 0 Details To generate virtual machine and environmental traps from ESX or ESXi 3 5 or 4 x hosts configure and enable the embedded SNMP agent You cannot use the Net SNMP based agent to generate these traps although it can receive GET transactions and generate other types of traps This represents a change in behavior from ESX 3 0 x in which the configuration file for the Net SNMP based agent controlled the generation of virtual machine traps Solution Use the vicfg snmp command from the Remote CLI or vSphere CLI to enable the SNMP agent and configure trap destinations Each time you specify a target with the vicfg snmp command the settings you specify overwrite all previously specified settings To specify multiple targets specify them in a single command separated by commas 143 144 20 Frequently Asked Questions Installation Question How do install OpenManage Essentials using a remote SOL database named instance Answer To connect remotely the SOL Server with named instances requ
94. ese task states e Running e Stopped e Completed Success Total Targets The number of target systems on which the task is successfully executed Time and date at which the system update task ends Select a Catalog Source For updating software select from these options to use a default catalog file present on the Dell FTP site or provide an alternate software update package file Use file system source SUU Select to update software using Server Update Utility Click Browse to traverse to the file location The catalog cab file is located in the repository folder Use repository manager file Select to update software using repository manager file Click Browse to traverse to file location The catalog cab file is located in the repository folder Use an online source Select to update software using the software update package present on the Dell FTP site u NOTE The path to the catalog file may be displayed on the screen while importing the catalog using either SUU or repository manager However itis recommended that you manually selectthe catalog file by clicking Browse 116 Dell Update Package A Dell Update Package DUP is a self contained executable in a standard package format that updates a single software element on the system DUPs are software utilities provided by Dell to update specific software components on Dell PowerEdge systems Dell desktops and Dell laptops The customized bundles and repositories ar
95. ess TCP None In Out EMC storage DRAC6 and iDRAC7 discovery and inventory 128 bit SSL In Out Contextual application launch Remote desktop to Windows terminal services 6389 Proprietary None In out Enables communication between a host system through NaviCLI NaviSec CLI or Navisphere host agent and a Navisphere Array Agent on a Storage system 139 140 19 Troubleshooting OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues This tool provides the following protocol specific diagnostics to identify the problem with the remote node e Database Fetches all the user defined databases present on the remote box e Dell EMC Verifies the connection to the Dell EMC storage devices e ICMP Verifies whether you can ping the remote device from the local box e IPMl Verifies the IPMI protocol to connect to BMC iDRAC Name Resolution Verifies whether you can get the resolved name from the local box e OpenManage Server Administrator Remote Enablement This test helps you to verify that Dell OpenManage Server Administrator s remote enablement feature is working on the managed node Dell OpenManage Server administrator installed with the remote enablement component This
96. eviceFailure DEER CTN CEST Severity Critical If this alert is received then the system is in critical state and immediate action is required SNMP Enterprise OID 1 3 6 1 4 1 674 10892 1 A Viewing Previously Configured Alert Actions Viewing Application Launch Alert Action To view the application launch alert action 1 Select Manage Alerts Alert Actions 2 In Alert Actions select Application Launch 82 Viewing E Mail Alert Action To view the e mail alert action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Email Viewing Alert Ignore Action To view the alert ignore action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Ignore Viewing Alert Trap Forward Action To view the alert trap forward action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Trap Forwarding Handling Alerts Flagging an Alert After you have completed action on an alert flag the alert as acknowledged Acknowledging an alert indicates it is resolved or does not require further action as a reminder to yourself To acknowledge alerts 1 2 Select Manage Alerts Alert Logs Click the alert you want to acknowledge u NOTE You can acknowledge multiple alerts simultaneously Use lt Ctrl gt or lt Shift gt to select multiple alerts Right click and click Acknowledge Set Selected Alerts or Filtered Alerts
97. g You can click the icon to view the details and to restart the service In addition to the icons the banner also contains links to the following Dell TechCenter Click to open Dell s web page that contains information on various technologies and a web page where there is sharing of knowledge best practices and information about Dell products and your installations Support Click to open support dell com Help Click to open the online help About Click to view general OpenManage Essentials product information Current User For example Administrator Specifies the current user The tool tip displays the user s OpenManage Essentials roles u NOTE The banner is available in all the pages Home Portal Reports From the Home Portal Dashboard page you can monitor the following Alerts by Severity Devices by Status Discovered versus Inventoried Devices Alerts Field Replaceable Unit FRU Information Hard Drives Inventory HyperV Information Memory Modular Enclosures NIC Information 29 e PCI Device Information Server Components and Versions e Server Overview e Storage Controllers e Task Status e ESX Information Device by Status Device by status provides device status information in a pie chart format Click a segment of the pie chart to view the device summary Warning These devices display behaviors that are not normal and further investigation is required Critical These devices display beha
98. h For more information see Server Power Options Deploying Server Administrator You can create tasks to deploy OpenManage Server Administrator on servers installed with Windows or Linux operating systems You can also plan a date and time to schedule the OpenManage Server Administrator deploy task To create an OpenManage Server Administrator deployment task 1 Click Manage Remote Tasks Common Tasks Create Deployment Task 2 On General provide task name If you want to deploy OpenManage Server Administrator on Windows based servers then select Windows provide installer path and if required provide arguments If you want to deploy OpenManage Server Administrator on Linux based servers select Linux and provide the installer path and if required provide arguments For the list of supported packages and arguments for Window based servers see Supported Windows and Linux Packages and Arguments Select Generate Trusted Key and select Allow reboot u NOTE Install Server Administrator prerequisites before deploying Server Administrator on Linux 3 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select servers on which you want to run this task and click Next 4 On Schedule and Credentials set the schedule parameters provide user credentials to enable the task and then click Finish For more information see Deploy Server
99. he Domain Naming Service NetBIOS Select to resolve names using system names Use Inventory Polling to specify the default inventory settings for OpenManage Essentials OpenManage Essentials collects inventory information such as software and firmware versions as well as device related information about memory processor power supply Peripheral Component Interconnect PCI cards and embedded devices and storage 53 Inventory Schedule Settings Enable Inventory Select to schedule inventory Configure Global Inventory Polling Interval Set the frequency of the inventory in weekly or daily intervals NOTE OpenManage Essentials performs inventory only on devices that have already been discovered e Every Week On Specify the day or days of the week that you want to schedule the inventory and the time that you want it to begin Every lt n gt Days lt n gt Hours interval Specify the intervals between inventory cycles The maximum discovery interval is 365 days and 23 hours Inventory Polling Speed Set the amount of resources available for accelerating the inventory poll speed The faster you set the inventory poll speed the more resources are required but less time is required to perform the inventory After changing the speed OpenManage Essentials may take several minutes to adjust to the new speed Status Schedule Use this window to specify the default status polling settings for OpenManage Essentials
100. he Troubleshooting Tool online help provides information about using the tool related protocols devices and so on To launch the online help from the Troubleshooting Tool click the icon e The Dell OpenManage Essentials MIB Import Utility online help provides information about the tool importing and removing MIBs troubleshooting procedures and so on To launch the online help from the MIB Import Utility click the icon 3 Getting Started With OpenManage Essentials Logging On to OpenManage Essentials To log on to OpenManage Essentials e From the management station desktop click the Essentials icon e From the management station desktop click Start All Programs Dell OpenManage Applications Essentials Essentials e From a local or remote system launch a supported browser In the address field type either https lt Fully Qualified Domain Name FODN gt https lt IP address host name or Fully Qualified Domain Name FADN gt lt Port Number gt web default aspx https lt 1P address gt lt Port Number gt u NOTE FODN is required to show a valid certificate The certificate shows an error if an IP address or local host is used The console launch port number default port number 2607 is required to launch OpenManage Essentials from a browser on a remote system While installing OpenManage Essentials if you changed the port using the Custom Install option use the select
101. he installation is considered as a Typical installation and sysadmin rights are required u NOTE If you have multiple database instances running on a selected database server you can specify the required database instance name to configure the Essentials database with it For example using local Mylnstance you are configuring Essentials database on a local server and MyInstance named database instance 4 Verify the installation settings in the Ready to Install the Program page and the click Install Sack Up OpenManage Essentials Database on a Remote SQL erver You can configure OpenManage Essentials to use an SOL server present on a remote system Before setting up the OpenManage Essentials database on the remote system check for the following prerequisites e Network communication between the OpenManage Essentials system and the remote system is functioning e SQL connection works between the OpenManage Essentials system and the remote system for the specific database instance You can use the Microsoft SQL Server Express 2012 Management Studio tool to verify the connection On the remote database server enable TCP IP protocol and if you are using SQL Authentication enable mixed mode on the remote SOL server You can retarget the database for the following e SQL credentials to the SOL server fails e Windows credentials to the SOL server fails e Login credentials have expired Database is moved Installing Repository Ma
102. ical installation but not an Upgrade of the feature later during installation Also later during installation use the Custom installation setup type to select the feature Information This informational condition will not affect the Typical selection of a feature There are two options for resolving critical dependencies Click Install All Critical Prerequisites at the bottom of the page to immediately begin installing all necessary prerequisites without further interaction Install each prerequisite individually by clicking the associated link with the required software 3 Click Install Essentials 4 Inthe install wizard for OpenManage Essentials click Next 5 Inthe License Agreement page read the license agreement select accept the terms in the license agreement and then click Next 6 In Ready to Install the Program click Install NOTE You cannot change the installation location ports and the database during the upgrade procedure The same location ports and database are used by OpenManage Essentials If the ITAssist database exists in SQL Server it is migrated to a new instance of OMEssentials If both the ITAssist and OMEssentials databases are present the ITAssist database is ignored 7 After the installation is complete click Finish List of Migrated and Non Migrated Components Table 2 List of Migrated and Non Migrated Components Components That are Migrated Discovered and inventoried devices D
103. icate Alert Correlation select yes to exclude duplicate alerts received within the set time limit and then click Next In Summary review inputs and click Finish Running a Custom Script In response to a specific alert received you can run custom scripts or launch a specific application This file must be present on the OpenManage Essentials service tier system where OpenManage Essentials is installed and not on the client browser system For example e If you received a temperature warning you can use a custom script to create an incident ticket for your internal Help Desk e If you received an MD Array storage alert you can launch the Modular Disk Storage Manager MDSM application to view the status of the array Creating a Custom Script 1 2 3 4 Select Manage Alerts Alert Actions In Alert Actions right click Application Launch and select New Alert Application Launch Action In Name and Description provide an application launch name and description and then click Next In Application Launch Configuration provide an executable name provide an absolute file path for example C ProgramFiles Dell Application exe and provide the substitution information and then click Next In Severity Association assign the alert severity to which you want to associate this alert application launch and then click Next In Categories and Sources Association assign the alert categories or alert sources to which you wan
104. ices IIS Manager Expand the lt server name gt Sites Right click DellSystemEssentials and select Edit Bindings In Site Bindings select the https binding and click Edit a P fo N In Edit Site Binding from the SSL certificate drop down list select your custom SSL certificate and click OK Supported Protocols and Ports in OpenManage Essentials Management Stations Table 7 Supported Protocols and Ports on Management Stations Level 162 SNMP UDP None fn Event reception through SNMP 2607 HTTPS 128 bit SSL Web GUI 1433 Proprietary TCP In Out Optional remote SQL server access 138 Managed Nodes Table 8 Supported Protocols and Ports on Managed Nodes Protocol Maximum Directi Encryption on Level TCP 128 bit In Out Contextual application launch SSH client Remote software updates to Server Administrator for systems supporting Linux operating systems Performance monitoring in Linux systems HTTP None In Out Contextual application launch PowerConnect console None In Out Event reception through CIM from Server Administrator for systems supporting Windows operating systems Remote software update transfer to Server Administrator for systems supporting Windows operating systems Remote Command Line for systems supporting Windows operating systems SNMP query management IPMI access through LAN TCP In Out In Out Optional remote SOL server access Optional remote SQL server access server acc
105. ices e Power Devices PDU UPS e Printers e RAC 57 K NOTE If a DRAC or iDRAC is discovered it is displayed under the RAC group and not under the Servers group If both DRAC iDRAC and corresponding Server are discovered they are correlated into a single device The device is displayed in both the RAC and Servers group K NOTE If the RAC on a Dell PowerEdge C server is discovered using IPMI it is displayed under 00B Unclassified devices e Servers e Storage Devices Dell EMC Arrays EqualLogic arrays PowerVault MD Arrays Tape Devices e Unknown e VMware ESX servers Use the refresh button to update the device tree with the current data To update the device tree right click Devices and select Refresh NOTE The device tree auto updates when changes are made Some changes to the tree may show after a brief delay depending on the managed servers performance because the information propogates from the SOL database to the user interface Nodes and Symbols Description Table 5 Nodes and Symbols Description Denotes that a device s critical and requires attention This information is rolled up to the parent device type For example if a server is in critical state and requires attention the same symbol is assigned to the parent device type Among server states critical state is given the highest priority That is in a group if different devices are in different states and if one device is in criti
106. ices discovered with WMI getting classified as Unknown 148 Answer WMI discovery classifies a device as unknown when the credentials for a user account in the Administrators group not Administrator is supplied for the discovery range in some cases If you are seeing this issue read the KB article at support microsoft com scid kb en us 951016 and apply the registry work as described This resolution applies to managed nodes with Windows Server 2008 R2 Question What are SNMP authentication traps Answer An authentication trap is sent when an SNMP agent is hit with an enquiry that contains a community name it does not recognize The community names are case sensitive The traps are useful to find if someone is probing a system although its better nowadays to just sniff packets and find out the community name If you use multiple community names on the network and some management might overlap users may want to turn these off as they become false positives annoyances For more information see technet microsoft com en us library cc959663 aspx When an SNMP agent receives a request that does not contain a valid community name or the host that is sending the message is not on the list of acceptable hosts the agent can send an authentication trap message to one or more trap destinations management systems The trap message indicates that the SNMP request failed authentication This is a default setting Question Why does OpenMan
107. ing Updated Status To view and confirm that updates were applied successfully click Manage System Update Summary The Task Execution History pane displays if the updates were applied successfully View Active Catalog Select to view the catalog file that is currently in use for doing software updates Displays the source The source is either System Update Utility FTP or Repository Manager Source Type The type for source from which the catalog file is taken For example Dell ftp site Release ID The unique identification number assigned to the released catalog file Release Date The date on which the catalog file was released Newer version available Displays if a newer version is available Issues and Resolutions Use Case Scenarios The following table provides information about the issues that are displayed in the Issues and Resolutions for Updates tab Ier iDRAC was inventoried using either SNMP or IPMI Perform discovery and inventory of iDRAC using WS Man iDRAC does not meet the minimum version requirements Minimum supported iDRAC version for modular servers is 2 20 and for monolithic servers is 1 4 Manually install the required iDRAC versions to proceed iDRAC does not have the required license iDRAC requires license to perform system updates which can be obtained using Dell License Manager 108 The server does not have Server Administrator installed Deploy Server Administrator on this server Disco
108. ing alerts Minimum Repeat Time If enabled specifies the minimum time in seconds between two of the same alerts from the same device Alert Categories OpenManage Essentials has many alert categories and sources that are predefined and pre populated for Dell management agents Alert categories are organizational levels of the Alert Categories tree Alert sources specify the low level details of each alert To monitor the alert categories and sources apply an alert action association to the alert source or to its parent category This page provides a list of categories and the alerts sources within that category Use this page to configure alerts based on categories Alert Categories Options Brocade Switch Select this category to include alerts for Brocade Switch Compellent Select this category to include alerts for Compellent storage devices Dell Advanced Infrastructure Management Select this category to include alerts for Advanced Infrastructure Management Environmental Select this category to include alerts for temperature fan enclosure fan speed thermal and cooling EqualLogic Storage Select this category to include alerts for EqualLogic storage FC Switch Select this category to include alerts for Fibre Channel switches 99 Field Force10 Switch General Redundancy HyperV Server iDRAC Juniper Switch Keyboard Video Mouse KVM Memory Network Other Physical Disk Power Center Printers Pro
109. ing options Server Power Options e Deploy Server Administrator Task e Command Line Task Export Calendar Allows you to export the calendar in a ics file format You can import the ics file into Microsoft Outlook After you create a task you can right click the task to display the following options into COTOS Deactivate Task Schedule Deactivates a task s schedule This flag determines if the task runs or not in the future K NOTE If you right click a deactivated task an Activate Task Schedule option is displayed Allows you to clone the task with the same details Export Calendar Allows you to export the calendar in an ics file format You can import the ics file into Microsoft Outlook Device Status IP Address or iDRAC name Displays the IP address or the iDRAC name Application Launch Select to launch an application 161 Troubleshoot If the Troubleshooting Tool is installed then select this option to launch the Troubleshooting Tool The Troubleshooting Tool is disabled by default To enable the Troubleshooting Tool see Preferences Reference Refresh Inventory Select to run inventory on the device Refresh Status Select to run a status check on the device Add to New Group Select to add the device to a group Add to Existing Group Select to add the device to an existing group Exclude Range Select to remove the device from the discovery and inventory range Remove Select to remove
110. inventory and tasks However the main portal shows all types of task statuses Schedule View From Schedule View you can e View tasks that are scheduled to occur and tasks that are completed e Filter the view based on the type of task such as database maintenance tasks server power options and so on active tasks and task execution history K NOTE The options displayed in the Filter by drop down list vary depending on the tasks that are created For example if a Server Options Task is not created then the option is not displayed in the Filter by drop down list e View tasks for a particular day week or month You can also view the tasks for a particular day by clicking the calendar icon e Drag and drop tasks to a time slot in the calendar e Set the zoom value by changing the zoom slider bar e Export the schedules to an ics format and import the file into Microsoft Outlook e Change the schedule view settings by clicking the settings icon For more information see Schedule View Settings Schedule View Settings Orientation Allows you change the orientation of the schedule view page and the tasks displayed You can select either the vertical or horizontal orientation Schedule Item Size Allows you to modify the size of the tasks displayed Show Task Execution History Select this option to display the tasks that are already complete Show Database Maintenance Select this option to view the time at which datab
111. ion IP address or host name belongs format received by OpenManage Essentials Test Action Forwards a test trap to the specified destination using the specified community string Forward Trap in Original Format Click this check box to forward the trap in the same Category and Sources Association OpenManage Essentials has many alert categories and sources that are predefined and prepopulated for Dell management agents Select any of the predefined alert categories or sources to associate it with the alert action or filter For more information and the complete list of categories and alert sources see Alert Categories Device Association You can select predefined groups device types custom groups specific devices or a device query Device association currently only covers predefined groups For custom groups create a custom group using the New Custom Group Wizard The custom group shows up in the tree To use device query select a query from the list Click New to create a new device query to search and assign the devices to the alert action Click Edit to change the query logic 96 Select groups or devices from the tree you can use the query option to create a specific criteria for the selection Device Query Options CE CTTCTT TON OpenManage Essentials portables and workstations Modular Systems Select to include Modular Systems Network Devices Select to include Network Devices Lifecycle controller enabl
112. ires a running SQL Server Browser service Question Will OpenManage Essentials support Microsoft SOL Server Evaluation edition Answer No SOL Server Evaluation edition is not supported Question What are the minimum login roles for SOL Server Answer See Minimum Login Roles for Microsoft SOL Server and Terms and Conditions for Using Relational Database Management Systems Upgrade Question What troubleshooting can do for the following error message Https error 503 The service is unavailable Answer To resolve this issue perform an IIS reset and launch OpenManage Essentials To perform an IIS reset launch the command prompt and type iisreset When an iisreset is done all connections to the web server are reset It also resets any website hosted on the same OpenManage Essentials server Question Why does an upgrade from OpenManage Essentials version 1 0 1 to 1 1 fail in a large deployment scenario Answer To resolve this issue ensure thatthe system meets the minimum hardware requirements For more information see Minimum Recommended Hardware Tasks Question What troubleshooting can do if a software update task or remote task fails to create or run Answer Ensure thatthe DSM Essentials Task Manager service is running in Windows services Question How do use command line features while deploying OpenManage Server Administrator Answer Unattended installation provides the following features e A set of o
113. iscovery inventory include and exclude ranges Health status of the devices Discovery inventory and statusing schedule settings Alerts received in IT Assistant Application launch e mail and trap forward alert actions Custom alert view filters IT Assistant reports Ignore alert actions Device health search query data Alert log settings and application logs Server and client software updates Received alerts IPMI command line tasks All remote tasks except IPMI and OpenManage Server Power control device tasks Administrator deploy tasks Polling schedule configuration Import Dell catalog task and data On demand statusing Server Administrator deployment for Windows and Linux u NOTE If imported upgrading OpenManage Essentials from version 1 0 1 to 1 1 deletes the existing Dell Force10 traps because OpenManage Essentials version 1 1 installs the tested and verified Dell Force10 trap definitions After the upgrade the Dell Force10 traps from the MIB Import Utility are also removed and the severity of the traps are set as defined in OpenManage Essentials version 1 1 21 Setting Up and Configuring VMware ESXi 5 Before setting up and configuring VMware ESXi 5 ensure that you have ESXi 5 build 474610 or later If you do not have the required build download the latest build from vmware com 1 Download the latest version 7 1 of Dell OpenManage offline bundle for ESXi from support dell com If you have enabled SSH copy the file u
114. iscovery of 10 35 155 147 Scheduled Complete 5 29 2012 5 00 02 PM 5 29 2012 5 01 18 PM Discovery of 10 35 0 127 Scheduled Complete 5 29 2012 5 00 02 PM 5 29 2012 5 01 10 PM Discovery of 10 36 0 203 Scheduled Complete 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM Discovery of 10 35 0 198 Scheduled Complete 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM Figure 2 Discovery and Inventory Portal 37 1 Details from the last discovery and inventory task run 2 Details of previously discovered and inventoried devices 3 Details of tasks and their status Configuring a Discovery and Inventory Task 1 From OpenManage Essentials either click Manage Discovery and Inventory gt Common Tasks Add Discovery Range or click Manage Discovery and Inventory Common Tasks Add Discovery Range Group 2 In Discovery Range Configuration a Provide the group name if you selected Add Discovery Range Group b Provide the IP address range or the host name and subnet mask Click Add NOTE You can add multiple IP addresses ranges or host names You can add multiple host names separated by a comma delimiter For example hostname1 hostname2 hostname3 and so on c To import host names and IP addresses click Import You can import host names and IP addresses included as line items in a file that is in CSV format Using Microsoft Excel you can create a CSV file containing host names or IP addresses d Click Next 3
115. ison Results Viewing Compliant Servers To view compliant servers 1 Click Manage System Update 2 In System Update select the Compliant Systems tab Viewing Non Compliant Servers To view non compliant servers 1 Click Manage System Update 2 In System Update select the Non Compliant Systems tab The servers with drivers and firmware versions that are different from the catalog are displayed Viewing Non Inventoried Servers To view non inventoried servers 1 Click Manage System Update 2 In System Update select the Non Inventoried Systems tab The servers that are not inventoried are displayed u NOTE CMC firmware updates CMC active controller only are also displayed in these results Viewing Servers With Issues and Resolutions To view servers with issues and resolutions 1 Click Manage System Update 2 In System Update select the Issues and Resolutions For Updates tab The servers with issues and the resolutions are displayed For more information see Issues and Resolutions Use Case Scenarios System Update Use Case Scenarios The table below provides use case scenarios about how system updates occur based on different protocols and the update modes Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings Inventory Inventory SNMP SNMP OpenM
116. istrator minor version upgrade using msi packages e qn This is an optional argument that is used for silent and unattended installation Working With Sample Remote Tasks Use Cases Sample remote tasks are available for Server Power Options Deploy Server Administrator and Command Line Sample remote tasks use cases are disabled by default To enable a sample use case 1 Right click the use case and select Clone 2 Enter the Cloned Task Name and click Ok 3 Right click the cloned task and select Edit 4 Enter the required information and assign targets to the tasks For information about the options see Remote Tasks Reference Use Cases in Remote Tasks Server Power Options Sample Power On Device Enable this use case to turn on the server The system must have RAC DRAC configured Deploy Server Administrator Sample OMSA Upgrade Windows Enable this use case to upgrade OpenManage Server Administrator on a Windows based system Command Line e Sample Generic Command Remote Enable this use case to use tokens to receive the IP address or name of inventories systems 123 u NOTE To use this command you must enter the local system credentials e Sample Generic Command Local Enable this use case to run a command or script on system with OpenManage Essentials u NOTE To use this command you must enter the local system credentials e Sample IPMI Command Enable this use case to receive information about th
117. ivic cion ii dida Multith re diia A A A A A id Scheduling Invent ry Teheran Configuring Status Polling Freguencn annn Annaa nt anE nEn nen annann nEn nenna nannaa 6 Discovery And Inventory Reterence Ee 43 Discovery and Inventory Portal Page Options EE 43 Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices ENNEN 44 Task S E TEE 44 Viewing Device SUMMA iia a a Banner io iia dendcawanven ra 44 Viewing Device Summary Filter Dptons EE 44 Add Discovery Range Add Discovery Range Group 45 Discovery ONU O ii A A ad adan Discovery Configuration Options ICMP Configuration EE Eeer ae ICMP Configuration Dptons EE SNMP G nfig ration usage A Zeeche SEN EE val SNMP Configuration Dptions EE WMI Configuratio EE WMI Configuration Uptons ENEE 48 Storage Configuration EEN 49 Storage Configuration Dptons EE 49 WS Mam optr tt gie ltr dd A winded edie dias 49 WS Man Configuration Options EE 49 SSH Configura A ee SSH Configuration Options IPMI Configuration cscs cecctwescsevcsceservgcceveav dave cascesesvecreatscveubseuvesvdatededescurdeutcssccrsstdcevescevedredvbervdcsdseetves IPM Configuration Options even ee elei ad erase idad dehnt ern ceive 50 Discovery Range Acti n 2 2 28 nA adds 51 A A einlesen O aaaea 51 Add Ec tas 51 Add Exclude Range Uptions EE 51 Configuration a na Discovery Schedule Inventory Schedule cid it iii US ais T Managing Devices
118. k System Type The system s model information A Dell specific unique bar code label identifier on the system The enclosure ID is assigned to the enclosure by Storage Management Storage Management numbers the enclosures attached to the controller starting with zero Target ID The SCSI ID of the backplane internal to the server or the enclosure to which the controller connector is attached The value is usually 6 LUN ID In computer storage a logical unit number or LUN number used to identify a logical unit which is a device addressed by the SCSI protocol or similar protocols such as Fibre Channel or iSCSI Size GB The size of the hard drive in GB Bus Type The type of bus connection used Buses are information pathways between components of a system Serial Number The roll number assigned to the device by the manufacturer 74 The organization that supplies the hard drive ESX Information Host Name The unique system s name that identifies it on the network and the system in which embedded bare metal product is installed System Type The system s model information VM Type The type of embedded bare metal product installed on the system For example VMware ESX Version The version of the embedded bare metal that is installed on the system Guest OS Type The operating system that is installed on the virtual machine Guest Memory Size MB The size of the virtual machine s RAM Guest State The state of
119. ktop click Start All Programs Administrative Tools Computer Management 2 Inthe console tree expand Local Users and Groups and click Groups 3 Double click either the OmeAdministrators OMEPowerUsers or OmeUsers group to add the new user 4 Click Add and type the user name that you are adding Click Check Names to validate and then click OK New users can log on to OpenManage Essentials with the user privileges for their assigned group 137 Using Custom SSL Certificates Optional OpenManage Essentials default settings ensure that a secure communication is established within your environment However some users may prefer to utilize their own SSL certificate for encryption To create a new domain certificate 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the lt server name gt and click Server Certificates Sites 3 Click Create Domain Certificate and enter the required information u NOTE All systems display a certificate error until the domain administrator has published the certificate to the clients Configuring IIS Services To use a custom SSL certificate you must configure IIS Services on the system where OpenManage Essentials is installed 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Serv
120. l Machines Virtual Physical Machines Virtual Machines Machines Machines Processors 2 cores total Database SQL Express Database Location Local a If you are not using SQL Express limit the maximum memory to 2 GB less than the total system memory and disable SQL analysis and report services b Install the remote database on a system that supports an 8 core processor and an 8 GB RAM u NOTE If Dell SupportAssist is installed along with OpenManage Essentials you require 2 GB RAM and 2 cores in addition to the minimum requirements described in the above table If you are using SOL Server Standard or Enterprise Editions the maximum SQL Server memory must be configured within SQL Server to prevent it from using the entire system memory Itis recommended that you use a maximum of4 GB for a6 GB RAM 15 Minimum Requirements Table 1 Minimum Requirements Particulars Minimum Requirement Operating Systems Microsoft Windows Server 2008 Standard Edition x86 and x64 Windows Server 2008 Enterprise Edition x86 and x64 Windows Server 2008 R2 Standard Edition Windows Server 2008 R2 Enterprise Edition Web Browser e Microsoft Internet Explorer 8 9 and 10 e Mozilla Firefox 11 and 12 Downloading OpenManage Essentials To download OpenManage Essentials go to support dell com or the Dell TechCenter website Terms and Conditions for Using Relational Database Management Systems The relational database management syste
121. lect this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time 132 End By To stop the task at the specified date and time Enter User Name and Password User Name Provide in the format domain user name or local host user name Password Provide the password Generic Command Task Name Enter a name for the task By default the task name is populated in the format lt task name gt lt date and time gt Command Provide the fully qualified path name and file name of the executable command or script file that launches the application program For example e Tracert e Cascriptsitrace bat e D exe recite exe Arguments Enter command line switches to a command or executable or pass values to a script or batch file For example 4 IP If
122. ler software installed on the OpenManage Essentials system b Requires internet connection support dell com to view warranty information 36 Legend and Definitions NS Not Supported Discovery Capability to discover the device on the network Correlation Capability to correlate Discovered server and DRAC iDRAC or BMC devices Discovered modular systems or switches SX ESXi or Hyper V host and guest virtual machines Classification Capability to classify the devices by type For example servers network switches storage and so on Hardware Inventory Capability to obtain detailed hardware inventory of the device Monitoring or Health Capability to obtain health status and connection status of the device Traps alerts or PETs Capability to receive SNMP traps from the device Application Launch Provides a right click action menu item on the discovered device to launch 1x1 console or application OpenManage Server Administrator CLI Capability to run OpenManage Server Administrator supported commands on the remote discovered servers Deploy OpenManage Server Administrator Capability to deploy OpenManage Server Administrator to the remote discovered servers Server Updates Capability to deploy BIOS firmware and driver updates to the remote discovered servers RACADM CLI Capability to run RACADM tool supported commands on the remote discovered devices IPMI CLI Capability to run IPMITool support
123. ler type and controller state e Ready The storage controller is ready for use Degraded There is a potential problem with the controller Investigation is required Warranty Information See Viewing Warranty Reports for details on how to run the warranty report and the information it provides Filtering Report Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in the NIC Information report drag the System Type and System Name to the top of the report The view immediately changes to a nesting of information based on your preference In this example you can view nested data for NICs NIC IP Address MAC Address and NIC description 70 f Home wanzce eor Preferences Logs Tutorials Extensions Managed Systems Reports Agent and Alert Summary en ie Server Components and Versions Hard Drive Information ESX Information HyperV Information FRU Information Memory Information Modular Enclosure Information PCI Device Information Storage Controller Information Warranty Information OPENMANAGE ESSENTIALS KE Je NIC Information Filter by all Devices System Name Y system Type 10 35 0 174 PE1950W2K8 SK1 PowerEdge 1950 PE1950W2K8 SK1 PowerEdge 1950 10 36 0 40 10 36 0 49 10 36 0 87 Dell Rack System 9G2WXF1 PowerEdge M1000e 10 36 0 154 10
124. lick the icon Updating the Portal Data To refresh the portal page manually click the Cc icon To load the default portal layout click the a icon Hiding Graphs and Reports Components To hide graphs and reports components click the S icon on the report or graph and select the Hide option to remove the component from the portal page or select the Auto Hide option to move the component to the side bar To remove a component from the portal page click the X icon in the report or graph To move the report to the side bar click the q icon Rearranging or Resizing Graphs and Reports Components Click the icon and select from the following options Floating To move the component freely in the portal page e Dockable To dock the component in the portal page If the component is floating right click the title to dock or tab the component 26 e Tabbed Document To move the component into a tab in the portal page Select the Fe Hi Gen alen Yv control to dock a floating component You can create a tabbed view by docking a pane within other panes or dock a pane atthe top bottom left or right side of the main window You can resize panes and all panes will fill the selected area when docked To move the component to the side bar click the bh icon and to restore it select the component and click the fil icon To create filters in a report grid click the Y icon This is not
125. llel threading implementation in the Network Monitoring Service introduced in IT Assistant As the discovery process is very I O intensive you can optimize the process by making it a parallel operation where threads running in parallel known as multi threading are sending requests and handling responses to several devices at once To an extent the more threads that run in parallel each communicating to a different device the faster is the discovery barring overall high network congestion or latency The discovery process by default allows a maximum of 32 threads to run in parallel or concurrently at any one time for discovery To control the number of parallel threads executing move the discovery throttle control either left or right When set at the maximum 32 parallel threads are actually allowed to run If the throttle is at 50 only 16 threads are allowed to run at any one time As the discovery service is optimized for parallel threading operations the system can utilize more system resources even at the same throttle setting It is recommended that you monitor the system resources so that a satisfactory trade off is made between discovery speed versus system resources available for OpenManage Essentials Lowering or increasing the throttle depends on the system it is running on and the available resources Note that the discovery service may take up to several minutes to adjust to a new throttle setting NOTE For minimal discove
126. lling 55 56 1 Managing Devices OpenManage Essentials lists devices based on their types For example Dell PowerEdge servers are listed under the device type Servers OpenManage Essentials contains a defined list of device types The devices you discover and inventory are included under these device types Unclassified devices are listed under the device type Unknown You can create device groups with combinations of the defined device types However you cannot create a new device types In the Devices page you can e View devices types that are discovered on the network e View the inventory information for the devices e View all the alerts that were generated for a device e View the hardware logs for a device e Create device groups and include devices to that group based on your grouping preference For example you can create a group and include all devices present at a geographical location Viewing Devices You can view a device that is discovered For more information on discovering and inventorying a device see Discovering and Inventorying Devices To view devices click Manage Devices Device Summary Page In the device summary page expand the device types to view devices The following device types are displayed e Clients e High Availability HA clusters e KVM e Microsoft Virtualization e Modular systems e Network devices Switches e OOB unclassified devices IPMI unclassified dev
127. m RDBMS used for installing OpenManage Essentials is Microsoft SOL server SOL server has configuration settings separate from the OpenManage Essentials database The server has logins SQL or Windows that may or may not have access to the OpenManage Essentials database When OpenManage Essentials is installed Internet security is modified by adding registry entries to the ZoneMaps for HKLM and HKCU This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site A self signed certificate is created and this certificate is installed in the root Certificate Authorities CA and My certificates To prevent certificate errors remote clients must either install OpenManage Essentials certificate in both CA and Root Certificate Stores or have a custom certificate published to client systems by the domain administrator For a Typical install of OpenManage Essentials e Use the local instance of SOL Server that has all supported components e The RDBMS is altered to support both SOL and Windows authentication e An SQL Server login user is generated for OpenManage Essentials services This login is added as a RDBMS SQL login with the dbcreator role and given the db_owner role over the ITAssist and OMEssentials databases NOTE The password for the typical install auto generated SOL Server login account is controlled by the application and different on every system For the highest level of security it is r
128. n e Maser Information NOTE Hardware inventory can be retrieved from iDRAC6 7 and ESXi if OpenManage Server Administrator VIB is installed using WS Man protocol Viewing Device Inventory To view inventory click Manage Devices expand the device type and click the device Viewing Alerts Summary You can view all the alerts generated for a device To view alert summary 1 Click Manage Devices 2 Expand the device type and click the device 3 Inthe details page select Alerts Viewing System Event Logs 1 Click Manage Devices 2 Expand the device type and select Hardware Logs Searching for Devices Right click All Devices at the top of the device tree and click Search Devices You can also search for devices using logical arguments and save the queries for later For example to create a query to search for a server in critical state with an IP address containing values 10 35 and the power status as Power Up 1 Click Manage Device Search then select Create New Query in the adjacent text field enter a query name 2 From the first line after Where select Device Type Is and then Server 3 Inthe next line select the check box then select AND Device Health Is and then select Critical 4 In the next line select the check box then select AND IP Address Contains and then in the adjacent field enter 10 35 In the next line select the check box then select AND Power Status Is and then select P
129. nager In Dell OpenManagelnstall select Dell Repository Manager and then click Install In Dell Repository Manager InstallShield Wizard click Next In License Agreement select accept the terms in the license agreement and click Next Pwo ba gt In Customer Information do the following and click Next a Provide user name and organization information b Select either Anyone who uses this computer all users to make this application available to everyone or Only for me Windows User to retain access In Destination Folder use the default location or click Change to specify another location and then click Next In Setup Type do any of the following and then click Next Select Complete to install all the Repository Manager features Select Custom to choose program features you want to install 7 n Ready to Install the Program click Install 8 After the installation is complete click Finish Uninstalling OpenManage Essentials u NOTE You must first uninstall Dell SupportAssist before uninstalling OpenManage Essentials 1 Click Start Control Panel Programs and Features In Uninstall or change a program select Dell OpenManage Essentials and click Uninstall In the message Are you sure you want to uninstall OpenManage Essentials click Yes 19 4 Inthe message Uninstalling OpenManage Essentials removes the OpenManage Essentials database Do you want to retain the database click Yes to retain the dat
130. ne Task In the Generaltab choose Generic Command If required update the task name Enter the path and command batch script or executable to run on the local system Optional Enter any arguments for the command If USERNAME and PASSWORD are used in Arguments you can pass the credentials to the command by the entering the credentials under Script Credentials If 1P or RAC_IP are used in Arguments you can run the command against the selected target s by passing the IP address of each target to the command oP to b gt NOTE If you are running a command that does not require any tokens or arguments the Script Credentials section and the Task Target tab are not displayed Optional Choose Ping Device if you want to ping the device first Optional Choose Output to file to capture task output from multiple targets Enter path and file name To log the information from all selected targets select Append 120 To write all the detected errors to the log file select Include errors 8 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select targets for running the commands 9 On Schedule and Credentials enter the local administrator credentials with privileges to run commands on the OpenManage Essentials system Set schedule for the task s and then click Finish For more information see About Tokens and Generic Command
131. ngeList csv file If required create multiple groups for each subnet For more information about DiscoveryProfile xml Rangelist xml and RangeList csv files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host names Using XML or CSV Files Command e PS gt Add DiscoveryRangeGroup Profile lt DiscoveryProfile xml gt GroupName lt group name gt RangeList lt Rangelist xml gt e PS gt Add DiscoveryRangeGroup Profile lt DiscoveryProfile xml gt GroupName lt group name gt RangeListCSV lt Rangelist csv gt Examples e PS gt Add DiscoveryRangeGroup Profile Samples DiscoveryProfile xml GroupName Groupl RangeList Samples rangelist xml e PS gt Add DiscoveryRangeGroup Profile Samples DiscoveryProfile xml GroupName Groupl RangeListCSV Samples rangelist csv Removing a Discovery Range Group Description The Remove DiscoveryRangeGroup command allows to you to remove a discovery range group Command PS gt Remove DiscoveryRangeGroup GroupName lt groupname gt Example PS gt Remove DiscoveryRangeGroup GroupName Groupl 170 Editing a Discovery Range Description The Set ModifyDiscoveryRange command allows to edit existing discovery ranges This command targets the existing specified discovery range s and replaces the protocol information with the information specified in the DiscoveryProfile xml file For more information about the DiscoveryProfile xml
132. nsole Configuring Alert Log Settings You can configure alert log settings to set the maximum size of alert logs to generate a warning alert when the alert log reaches a set threshold and to purge the alert logs To modify the default settings 1 Select Manage Alerts Common Tasks Alert Log Settings 2 Enter a value or use the increment decrement arrow buttons to increase or decrease the value NOTE The default maximum size of alert logs is 20 000 alerts Once that value is reached the older alerts are purged 87 Renaming Alert Categories and Alert Sources 1 Click Manage Alerts Alert Categories 2 In Alert Categories right click any of the alert categories under the Alert Category heading in the left pane and select Rename 3 Provide a name for the alert category and click OK 88 13 Alerts Reference This page provides the following information e Common Tasks Alert Log Settings New Alert View Filter New Alert Application Launch Action New Alert Email Action New Alert Ignore Action New Alert Trap Forward Action e Alert Logs Alert View Filters All Alerts All Internal Alerts Critical Alerts Normal Alerts Unknown Alerts Warning Alerts e Alert Actions Application Launch E mail Ignore Trap Forwarding e Alert Categories Alert Logs You can view alerts from Alerts Logs The Alert Logs allow you to view all alerts filter
133. nuals for a complete list of arguments Generate Trusted Key This option is available if you selected Linux Select this option to generate a trusted key Allow reboot if required Select this option to reboot the server once you deploy Server Administrator on the server 130 Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task to target Select the severs to which you want to assign this task Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Enter User Name and Password User Name Provide in the format domain user name or local host user name Password Provide the password Command Line Task Select this option to create command line tasks Remote Server Administrator Command Select this option to run Remote Server Administrator Command on selected servers Generic Command Select this option to run executable and commands on the system with OpenManage Essentials IPMI Command Select this option to run IPMI commands on selected servers RACADM Command Line Select this option to run RACADM commands on selected servers Remote Server Administrator Command Command Provide command for example omereport
134. o create a query and then enter aname for the query in the adjoining field Query logic Select from the query logic options to create multiple query options Select the check box to enable and include an argument Query Results The device search lists these options Health Status Displays the health status of the device The status options are Normal Warning Critical and Warning Connection Status Displays the connection status of the device The connection status are On or Off OS Name ss Displays the operating system installed on the device OS Revision Displays the version of the operating system installed on the device Service Tag Displays a unique identifier that provides the service lifecycle information Asset Tag Displays the defined asset tag for the device Device Model Displays the system s model name For example PowerEdge R710 Device type Displays the type of device For example for the Device Model PowerEdge R710 the Device Type value is Server System Revision Number Displays the revision history of the device Creating Device Group 66 Device Group Configuration Provide name of the new group Parent The device under which this group is created Description Provide description for the device group Device Selection You can select predefined groups device types custom groups specific devices or a device query To use device query select a query from the list Click New to cr
135. omatically logs the user out The date and time when the database maintenance activity will begin The console is less responsive during the maintenance Restarts the services associated with OpenManage Essentials Installs and runs an ActiveX component on the client machine to launch the MIB Import Utility Installs and runs an ActiveX component on the client machine to launch remote desktop sessions Installs and runs an ActiveX component on the client machine to launch the Dell Troubleshooting Tool Displays the ActiveX status Click Refresh Status to refresh the ActiveX status Click this check box to enable adjusting the scheduled date and time values based on the server s time zone Adjusting the server s time zone setting changes the settings in OpenManage Essentials Enabling this option adjusts the date and time values of scheduled items when daylight savings begins or ends Displays the time zone and UTC offset of the server s time zone Displays the current daylight savings time status of the server s time zone and offset of daylight savings time It 153 also displays whether the server s time zone is observing daylight savings or is in standard time zone time Proxy Settings used for System Update and Warranty Use Proxy Settings Enable the use of proxy settings for internet access for System Update and Warranty Proxy Server Address or Name The IP address or server name of the proxy server Check the bro
136. or W WS MAN iDRAC BIOS firmware and applications are updated using iDRAC 106 Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings Inventory Inventory K NOTE When an iDRAC IP is discovered using WS MAN the iDRAC software inventory is retrieved and the components are updated using iDRAC However if drivers are present in addition to BIOS firmware and applications then all the components are updated using Server Administrator and not iDRAC All components are updated WS MAN ESXi WS MAN ESXi OpenManage Server DRAC based server based server Administrator using iDRAC For ESXi based E p a servers all components are WS MAN ESXi WS MAN ESXi iDRAC DRAC updated using iDRAC based server based server irrespective of preferred system update mode selected Not applicable WS MAN OpenManage Server iDRAC All components are updated The server IP is Administrator using iDRAC not discovered Not applicable WS MAN iDRAC iDRAC The server IP is not discovered Applying System Updates u NOTE You can only update systems using iDRAC6 and above if they are discovered using the WS MAN protocol 1 Click Manage System Update 2 In System Update select the Non Compliant Systems tab NOTE You can also filter systems either based on the group
137. ore the alert when the alert action criteria is matched Alert Trap Forward Action Forward the SNMP Trap to another management console when the alert action criteria is matched By default new alert actions are enabled If you wish to turn off the alert action without deleting it you can disable it either through the right click menu or the edit wizard for the alert action Several common alert action use cases are pre installed in the disabled state to illustrate common usage When using these pre installed actions it is recommended to clone the example to a new action specific to your needs Make sure to enable and test the new action during this process Name and Description Enabled Select to activate the alert action Severity Association 93 Application Launch Configuration Use this window to configure the application that you want to launch and to test the launch NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction Executable Name Specifies the fully qualified path name and file name of the executable file that launches the application program Arguments Specifies or edits any required or desired command line parameters to be used in launching the application program You can use the following variable substitutions to specify information in the Arguments field n system name ip IP ad
138. ormat for entering credentials for WMI must be domainluser name for domain based networks or localhostluser name for non domain based networks In Storage Configuration to discover PowerVault modular disk array or EMC devices edit parameters In WS Man Configuration to enable discovery of iDRAC 6 iDRAC 7 and ESXi installed servers provide WS Man parameters In SSH Configuration to enable discovery of Linux based servers provide the SSH parameters In IPMI Configuration to enable server discovery provide the IPMI parameters IPMI is typically used to discover BMC or iDRACs on Dell servers You can include the optional KG key when discovering RAC devices In Discovery Range Action choose to discover inventory or perform both tasks The default option is to perform both discovery and inventory Select Perform only discovery or Perform both discovery and inventory to run the task immediately 38 To schedule the task to run at a later time select Do not perform discovery or inventory and refer to the Scheduling a New Discovery Task or Scheduling a New Inventory Task sections Review your selections in the Summary screen and click Finish To change any of the parameters in previous configuration screens click Back When complete click Finish Changing the Default SNMP Port SNMP uses the default UDP port 161 for general SNMP messages and UDP port 162 for SNMP trap messages If these ports are b
139. ormation Warning Enable or disable logging of behaviors that are marked with a severity of Warning Critical Enable or disable logging of behaviors that are marked with a severity of Critical Export Export the user interface log to file CSV HTML TXT and XML supported Severity The severity of the recorded deviation in user interface behavior Start Time The time at which this behavior occurred 157 Application Logs Severity The severity of the recorded deviation in application s behavior Time The time at which this behavior occurred Message Information on the behavior 158 23 Extensions The Extensions page provides a list of links to partner products This page provides information about the product detects if the product is installed and allows you to launch the product if it is installed NOTE You may require ActiveX to detect some extensions To enable ActiveX see Console Settings in the Preferences page Displays the link if the product is installed Additional Information Click the icon to see more information about the product 159 160 24 Right Click Actions The following tables lists all the right click actions that are available in OpenManage Essentials NOTE The right click options displayed in OpenManage Essentials are dependent on your access privilege You must have administrator access to see all the options Schedule View Create New Task Displays the follow
140. ower Up e om Click Save Query u NOTE You can click Run Query to run the query immediately To run an existing query selectthe query from the drop down list and click Run Query You can filter the results and export itto an HTML TXT or CSV file Creating a New Group 1 Click Manage Devices 2 Right click All Devices and select New Group 3 Enter the name and description for the group and click Next 4 In Device Selection select any of the following Selecta query to create a dynamic group Click New to create a new query or select an existing query from the drop down list Select the device s group s from the tree below to create a static group 5 Click Next 6 Review the summary and click Finish You can right click devices in the Details tab and add them either to a new group or an existing group You can also create a new group from either the Home or Reports portal Click Filter by and click Add New Group to launch the New Group wizard To know whether a group is static or dynamic place the cursor on the group For example if you place the cursor on Servers the group type is displayed as Servers Dynamic System Adding Devices to a New Group 1 Click Manage Devices 2 Right click the device s and select Add to New Group 3 In Group Configuration enter the name and description Click Next 60 4 In Device Selection the selected devices are displayed If required add or remove additional
141. p directory Open snmpd conf in the VI editor vi snmpd conf Search snmpd conf for group context sec model sec level prefix read write notif and ensure that the values for fields read write and notif are set to all At the end of the snmpd conf file just before Further Information enter the Open Manage Essentials Console IP address in the following formatttrapsink lt OPEN MANAGE ESSENTIALS CONSOLE IP gt lt community string gt For example trapsink 10 94 174 190 public 6 Start the SNMP services service snmpd restart Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps perform the following steps to troubleshoot and fix the problem 1 Check for network connectivity between the two systems You can do this by pinging one system from another using the ping lt IP address gt command 2 Check the SNMP configuration on the managed node Ensure that you have specified the OpenManage Essential console IP address and the community string name in the SNMP services of the managed node For information on setting SNMP on a Windows system see Configuring SNMP Services on Windows For information on setting SNMP on a Linux system see Configuring SNMP Services on Linux Ensure that the SNMP Trap service services are running in the Open Manage Essentials system Check firewall settings to allow UDP 161 162 ports Troubleshooting Discovery of Windows Server 2008 Based Serv
142. pe drives Select this category to include alerts for test events Select this category to include unknown alerts related statuses Select this category to include alerts for UPS Select this category to include alerts for virtual disks Select this category to include alerts for VMware ESX servers Alert Source Each Alert Category contains alert sources Click an alert category to view alert sources Expand a category to view the list of alert sources and select an alert source The name of the new alert source for example myFanAlert Catalog Provides the catalog information Severity Specifies the severity assigned to the alert that is triggered if the alert source generates the specified SNMP trap Format string Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient severity to trigger the alert You can use formatting commands to specify parts of the message string For SNMP the valid formatting commands are n system name d date t time s severity e enterprise object identifier OID sp specific trap OID g generic trap OID 1 varbind values SNMP Enterprise OID Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor SNMP Generic Trap OID Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source
143. penManage Essentials Command Line Interface 167 Creating a Discovery Profile Input Pie 167 Specifying IPs Ranges or Host names Using XML or CSV Ples E 168 Specifying Input Files in Power hell ANE 169 Command Line Interface Commande AEN 169 Creating a Discovery Range 169 Removing a Discovery Range 170 Creating a Discovery Range Group 170 Removing a Discovery Range Group 170 Editing a Discovery Range 171 Editing a Discovery Range Group Enabling a Discovery Range or Discovery Range Group Disabling a Discovery Range or Discovery Range Group Creating a Discovery Exclude Range Removing a Discovery Exclude Range Running a Discovery Inventory and Status Polling Tasks Retrieving the Status Execution Progress of a Discovery Range Stopping a Running Discovery Range or Group Creating a Custom Device Grou Doremi diia ren nennen drangen nee Adding Devices to a Custom Group Deleting a Gros AA id About OpenManage Essentials OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems devices and components in the enterprise s network With OpenManage Essentials a web based and one to many systems management application for Dell systems and other devices you can Discover and inventory the systems Monitor systems health View and manage system alerts Perform system updates View hardware inventory and compliance reports What s New in This Releas
144. pp Launch Email Ignore Trap and Forward Associated Severity The alert severity criteria used when matching alerts Associated Alert Categories The alert category criteria used when matching alerts Associated Alert Sources The alert source criteria used when matching alerts Associated Device Groups The alert source device group criteria used when matching alerts Associated Devices The alert source device criteria used when matching alerts 92 Associated Date Range The alert date range criteria used when matching alerts Associated Time Range The alert time range criteria used when matching alerts Associated Days The alert days criteria used when matching alerts Associate Acknowledge If enabled uses the alert acknowledged flag when matching alerts Alert Actions Alert actions are triggered when an incoming alert matches the specific criteria defined in the alert action The criteria for matching the alert include e Alert severity See Severity Association Alert category or source See Category and Sources Association Alert device or device group source See Device Association e Alert date time or day of week See Date and Time Range There are four types of alert actions e Alert Application Launch Action Launch a script or batch file when the alert action criteria is matched e Alert Email Action Send an e mail when the alert action criteria is matched Alert Ignore Action Ign
145. provides this information System Name System s domain name Model Type The systems model name For example Dell PowerEdge Operating System The operating system that is installed on the system Service Tag A unique identifier that provides the service lifecycle information Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Discovered Time Time and date of discovery Inventory Time Time and date of inventory Select non compliant systems to select updates to apply and click Apply Selected Updates Importance The requirement of this software update for the system Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Component The software information Type The type of software update Installed Version The installed version number Upgrade Downgrade A green arrow indicates and upgrade Available Version The available version number Package Name The name of the software update Device Search You can do the following devices search options e Run an existing query e Create a new query 65 e Delete a query Run Existing Query Select this option and then select a query from the drop down list Delete Query Select to delete a query after you complete the following action Select the Run Existing Query option then from the drop down list select the query that you want to delete Create New Query Select this option t
146. ptional command line settings to customize an unattended installation e Customization parameters to designate specific software features for installation Optional Command Line Settings The table below shows the optional settings available for the msiexec exe MSI installer Type the optional settings on the command line after msiexec exe with a space between each setting NOTE See support microsoft com for full details about all the command line switches for the Windows Installer Tool 145 Table 9 Command Line Settings for MSI Installer i lt Package Product Code gt i SysMgmt msi qn x lt Package Product Code gt q n b r fl f p o e d c aju m s v lt Package ProductCode gt INSTALLDIR lt path gt This command installs or configures a product D SysMgmt msi Installs the Server Administrator software This command carries out a fresh installation of version 6 1 This command uninstalls a product x SysMgmt msi Uninstalls the Server Administrator software This command sets the user interface UI level q or qn no UI This option is used for silent and unattended installation qb basic UI This option is used for unattended but not silent installation qr reduced UI This option is used for unattended installation while displaying a modal dialog box showing install progress qf full UI This option is used for standard attended installation This command repairs a product
147. ration This installation is done silently and unattended 146 Customization Parameters REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install reinstall or uninstall when running silently or unattended With the customization parameters you can selectively install reinstall or uninstall software features for different systems using the same unattended installation package For example you can choose to install Server Administrator but not Remote Access Controller service on a specific group of servers and choose to install Server Administrator but not Storage Management Service on another group of servers You can also choose to uninstall one or multiple features on a specific group of servers u NOTE Type the REINSTALL and REMOVE CLI parameters in upper case as they are case sensitive u NOTE The software feature IDs mentioned in the table below are case sensitive Table 10 Software Feature IDs Feature ID Description ETT u NOTE Only DRAC6 is supported on xx1x systems You can include the REINSTALL customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to reinstall An example is msiexec exe i SysMgmt msi REINSTALL BRCM qb This command runs the installation for Dell OpenManage Systems Management and reinstall only the Broadcom agent in an unattended but not silent mode You can inclu
148. red from left to right in the Arguments field For example if you use USERNAME PASSWORD IP RAC_IP NAME as arguments a batch file with the following Echo 1 2 3 4 5 displays the following result C Windows system32 gt echo scriptuser scriptpw 10 36 1 180 10 35 155 111 M60505 W2K8x64 scriptuser scriptpw 10 36 1 180 10 35 155 111 M60505 W2K8x64 u NOTE The credentials are passed in plain text to the command line If you schedule a task to run later the credentials are encrypted and stored in the database The credentials are decrypted when the task runs at the scheduled time However if you use the RUN option on a previously created task enter both administrator credentials for the system and the script credentials Managing Server Power Options You can create tasks to manage power on servers To create a remote task 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Power Task 2 In Create a Power Task on General do the following Provide task name Select power options If required select Shutdown OS first to shut the operating system down before starting the power tasks 3 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button 121 Select server targets for running the commands 4 On Schedule and Credentials set the schedule parameters provide target credentials and then click Finis
149. rement of this software update for the system Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Component The software information Type The type of software update Installed Version The installed version number Upgrade Downgrade A green arrow indicates an upgrade Available Version The available version number 114 Package Name The name of the software update Set the Task Schedule Select this option if you want to run the task when you click Finish After update if required reboot the device Select to reboot after the software update task is complete Set Schedule Select to schedule a task at a required date and time Click the icon to set date and time the system update package Provide the server password for the selected target Non Inventoried Systems The Non Inventoried Systems tab provides a list of systems that require inventory select the systems you want to inventory and click Inventory Inventory Systems To inventory systems select Systems To Inventory and click Run Inventory All System Update Tasks This page provides more information on the software update tasks Task Label Provides information on what the task does Start Time Time and date of inventory 115 Issues and Resolutions System Name Displays the system s domain name Task Execution History Lists the details of the system update tasks Task State Provides th
150. run the task Password Provide the password RACADM Command Line Command Provide the RACADM command you want to run on the servers Output to file Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the 135 path name and file name of the log file This option is disabled by default Append Select to append output from the completed command to the specified file If the file does not exist it is created Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task to target Select the severs to which you want to assign this task Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run
151. rver Administrator Administrator installed Linux VMware ESX Deploy OpenManage Server o E r iDRAC DRAC BMC Discovery RACADM CLI Classification IPMI CLI Correlation iDRAC health Application launch RAC console Warranty Modular Enclosure M1000e NS RACADM CLI IPMI CLI a You cannot perform this task if the device is not discovered inventoried or both b Requires internet connection support dell com to view warranty information 35 Supported Operating Systems Storage Protocols and Features Matrix Table 4 Supported Operating Systems Storage Protocols and Features Matrix Protocol Mechanism Storage Devices EqualLogic DelljEMC K NOTE Both SNMP and Navisphere are required for complete management of Dell EMC devices PowerVault Simple Network EMC NaviSphere CLI Management Protocol SNMP Discovery Correlation Classification Hardware inventory Monitoring Traps alerts Application launch EqualLogic console Hardware inventory Monitoring Application launch EMC Navisphere Manager Discovery Correlation Classification Traps Alerts Discovery Correlation Classification Hardware inventory Monitoring Application launch Modular Disk Storage Manager a Traps Alerts Discovery Correlation Classification Hardware inventory Monitoring Traps alerts Application launch Tape console Warranty b a Requires Modular Disk Storage Manager Control
152. ry times on medium to large size networks several hundred to several thousand devices it is recommended that you install OpenManage Essentials services on a multi processor system Scheduling Inventory 1 Click Manage Discovery and Inventory Common Tasks Inventory Schedule 2 In Inventory Schedule Settings do the following a Select desired schedule parameters b Optional You may adjust the task speed slider for faster task execution however more system resources are consumed Configuring Status Polling Frequency You can configure OpenManage Essentials to check the health status of all discovered devices that have a means of health instrumentation such as OpenManage Server Administrator The status can be scheduled at a given interval using Status Polling so that health status is always current To configure status polling 40 1 2 3 Click Manage Discovery and Inventory gt Common Tasks Status Schedule In Status Polling select Enable Status Polling and provide the polling parameters including time and performance Click Finish 41 42 Discovery And Inventory Reference From the Discovery and Inventory Portal page you can e View graphical reports on devices and Dell servers discovered and inventoried e Manage discovery ranges for devices and Dell servers e Configure discovery inventory and status polling for devices and Dell servers Discovery and Inventory Portal Page Options
153. s Troubleshooting Inventory Inventoried Linux servers are listed under Non Inventoried systems numerous retries does not resolve this To resolve this issue for the Red Hat Enterprise Linux 5 5 SUSE Linux Enterprise Server version 10 and version 11 installed servers 141 Po gt Mount the De Systems Management Tools and Documentation DVD version 6 5 or later on the Linux server Install srvadmin cm rpm Restart OpenManage Server Administrator 6 5 Make sure the OpenManage Server Administrator inventory collector is working from the location opt dell srvadmin sbin inveol run invcol outc home inv xml Perform server inventory Troubleshooting Device Discovery If a device discovery is not successful perform the following steps to troubleshoot and fix the problem 1 If the device assigned for discovery is a Dell PowerEdge system ensure that Dell OpenManage Server Administrator is installed on it To discover Windows devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Windows see Configuring SNMP Services on Windows To discover Linux devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Linux see Configuring SNMP Services on Linux After configuring the SNMP services verify whether the SNMP services are responding correctly If the device assigned for discovery is
154. s or the devices by clicking the Filtered by link Select the devices in the Select System Update Target Devices and Device Groups window and click Apply 3 In Non Compliant systems select the systems you want to update u NOTE You can update multiple systems at the same time 4 Click Apply Selected Updates A window is displayed to schedule updates NOTE Chassis and blades are not associated for updates They are treated as individual components and you must manually select them u NOTE Chassis blade server BIOS and iDRAC version interdependency management is not available Provide a task name Review the selected updates Setthe task schedule to Run Now or set a specific date and time 107 8 Ifyou do not want to apply the changes immediately clear After update if required reboot the device Changes are not activated until the next time you reboot 9 Ifyou want to skip the signature and hash check on the system update package select Skip Signature and Hash Check 10 Enter the operating system administrative or iDRAC credentials for the managed server Examples In a Windows domain environment enter lt Domain Administrator gt and password In a Windows workgroup environment enter lt LocalHost Administrator gt and the password In a Linux environment enter root and password 11 Click Finish NOTE You cannot schedule Windows and Linux updates to occur using the same task Create a separate task for each View
155. same behavior applies for SNMPv2 traps Working With Sample Alert Action Use Cases Sample alert actions are available for the Application Launch E mail Ignore and Trap Forwarding alert actions Sample alert action use cases are disabled by default Click the sample alert actions to enable the sample alert action To enable a sample use case right click the use case and select Enable Use Cases in Alert Actions Application Launch Sample Run Script on Server Critical Alert Enable this use case to run a custom script when a critical alert is received Email Sample Email Alerts to Service Desk Enable this use case to send an e mail to the service desk account from the OpenManage Essentials server when an alert criteria is matched Sample Email Critical Server Alerts to Admin Enable this use case to send an e mail to an administrator from the OpenManage Essentials server when an alert criteria is matched e Sample Ignore Alerts During Maintenance Window Enable this use case to ignore alerts during a specified time interval Sample Ignore Duplicate Alerts with 15s Enable this use case to ignore duplicate alerts from the same system e Sample Ignore Non Critical Alerts from Printers Enable this use case to ignore non critical alerts related to printers Trap Forwarding Sample Forward Critical Server Alerts to Other Monitoring Console Enable this use case to forward SNMP alerts another monitoring co
156. sing WinSCP or a similar application to the tmp folder on the ESXi 5 host Using Putty change permissions on the file using the command chmod u x Dell OpenManage ESXi500 OM700 offline bundle 643291 zip u NOTE You can also change permissions using WinSCP Run the following commands using Putty esxcli software vib install d tmp OM SrvAdmin Dell Web 7 1 0 5304 VIB ESX50i A00 zip VMware CLI sxcli server lt IP Address of ESXi 5 Host gt software vib install d tmp OM SrvAdmin Dell Web 7 1 0 5304 VIB ESX50i A00 zip The message VIBs Installed Dell bootbank OpenManage_ 7 0 0000 is displayed Reboot the host system After rebooting verify if OpenManage is installed by running the following commands using Putty esxcli software vib list VMware CLI sxcli server lt IP Address of ESXi 5 Host gt software vib list Configure SNMP for hardware alerts on the ESXi 5 host to send SNMP traps to OpenManage Essentials SNMP is not used for discovery WS Man is required for discovery and inventory of an ESXi 5 host Create a discovery range and configure WS Man For more information on setting up and configuring ESXi 5 see the whitepaper How to setup and configure ESXi 5 for use in OME at delltechcenter com Other Information You May Need 22 e The OpenManage Essentials Readme provides information about known issues and work arounds To access the readme go to support dell com manuals e T
157. specific to the portal page layout and the settings related to these associations are not saved Filtering Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in Devices by Status pie chart click a status such as Critical In the Device Summary page drag the Device Type and Service Tag to the top of the report The view immediately changes to a nested information based on your preference In this example the information is grouped first by Device Type and second by Service Tag Drill down through these filtered groups to see the remaining information for the devices For more information see Viewing Device Summary 27 28 OpenManage Essentials Home Portal Reference Dashboard This dashboard page provides a snapshot of the managed devices that include servers storage switches and so on You can filter the view based on the devices by clicking the Filter by drop down list You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by drop down list OpenManage Essentials Heading Banner The banner displays the Critical and Warning icons including the number of devices You can view the devices in either state by clicking the icon or the number The banner also displays an icon down arrow if an OpenManage Essentials service is not runnin
158. st address when discovering devices in an IP address range The following are examples of valid subnet mask specifications 255 255 255 0 The default subnet mask for a Class C network 255 255 0 0 The default subnet mask for a Class B network 255 255 242 0 A custom subnet mask specification By default the subnet mask is set to 255 255 255 0 46 Select this option to import host names and IP addresses from a file that is in CSV format However you can import only 500 line items per task You can import different discovery ranges with different subnet masks For example 192 168 10 10 255 255 255 128 10 10 1 1 255 255 0 0 and 172 16 21 1 255 255 128 0 You can use an Active Directory export file in a CSV format as input You can also create a CSV file in a spreadsheet editor using the header Warme and filling in system IP addresses or host names in the rows below the header one per cell Save the file in a CSV format and use it as the input with the import feature If there are any invalid entries in the file a message is displayed when the data is imported by OpenManage Essentials For an example of a CSV file see Specifying IPs Ranges or Host Names ICMP Configuration Use ICMP during discovery to ping devices on the network See ICMP Configuration Options to configure the ICMP parameters For more information click 2 Why do I need this help ICMP Configuration Options Timeo
159. stall the Program page and the click Install If you selected Custom in Custom Setup click Next and follow the instructions in Custom Setup Installation After the installation is complete click Finish Custom Setup Installation In Custom Setup click Change to change the installation location and then click Next In custom settings for port numbers if required change default values for Network Monitoring Service port number Task Manager Service port number Package Server Port and Console Launch port and then click Next In Database Server do any of the following and then click Next Local database If you have many SOL server versions available on the management system and you want to select an SQL server on which you want to set up the OpenManage Essentials database then select the SQL server from the Database Server list the type of authentication and provide the authentication details Remote database Complete the prerequisites For more information see Setting Up OpenManage Essentials Database on a Remote SQL Server After the prerequisites are complete click Browse and select the remote system and then provide the authentication details You can also set up the OpenManage Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in Database Server NOTE If you select the Custom install option and do not enter any credentials t
160. t selecting this option enables you to install versions of firmware BIOS drivers and applications that are later than the versions installed on the systems You can also set one of the following update modes as the default OpenManage Server Administrator Allows you to update all components on the systems iDRAC Allows you to update only the BIOS firmware and applications K NOTE You can set one of the update modes as the default mode but the actual update mode depends on the protocol used and the components that are being updated For more information see System Update Use Case Scenarios Systems information pie chart format The pie chart lists the systems status compared with the existing catalog file The systems listed are as follows Compliant Systems Non Compliant Systems Non Inventoried Systems Issues and Resolutions Compliant Systems Systems with software that is up to date when compared with versions available in the software updates active catalog Click compliant systems portion to view more information in the Compliant Systems tab Non Compliant Systems Systems with software that requires updates when compared with versions available in the software updates active catalog Click the non compliant systems portion to view more information in the Non Compliant Systems tab Non Inventoried Systems Discovered systems pending inventory when compared with available software in the active catalog Cli
161. t 2 lt Retries gt lt IPMIConfig gt lt SSHConfig Enabled True gt lt UserName gt Administrator lt UserName gt lt Timeout gt 5 lt Timeout gt lt Retries gt 2 lt Retries gt lt Port gt 400 lt Port gt lt SSHConfig gt lt DiscoveryConfiguration gt NOTE If you discovered iDRAC using WS Man and if you are using secure mode where a certificate file is required to be on the local system specify the entire path to the certificate file For example c 192 168 1 5 cer Specifying IPs Ranges or Host names Using XML or CSV Files You must specify ranges during discovery inventory and status tasks A range in this instance is defined either as an individual IP address a host name or an actual range of IPs such as 192 168 7 1 50 or 10 35 0 Add ranges IPs or host names either to an xml or csv based input file and then read the file by specifying it on the command line using the RangeList or RangeListCSV argument A sample XML file RangeList xml and CSV file RangeList csv are included in the samples folder at C Program Files x86 Dell SysMgt Essentials Tools CLI Samples To create multiple input files edit and rename either the xml or csv file NOTE If you are creating discovery range groups then each group can only have one corresponding subnet The subnet for a group is read from the DiscoveryProfile xml file and not from the RangeList xml or RangeList csv file If required you can create
162. t alerts since initial discovery and inventory The top five event generating devices are identified in the lower right web part Click on a specific device to view the events associated with it Server Overview Provides information about the servers such as the system name operating system installed on the server processors and memory 69 Report Description Server Components and Versions Identifies BIOS driver and firmware versions on all discovered and inventoried servers Hard Drives Information Identifies serial number revision manufacturer and bus type for hard drives ESX Information Identifies ESX and ESXi virtual machine hosts and associated virtual machines HyperV Information Identifies the HyperV virtual machine hosts and associated virtual machines FRU Information Provides details on replaceable server components Memory Information Provides details on DIMMs and identifies the slot a particular DIMM occupies within a server Modular Enclosure Information Provides information about the enclosure type firmware version enclosure Service Tag and so on NIC Information Identifies the NIC model IP address MAC address manufacturer and part and serial numbers for NICs PCI Device Information Identifies model manufacturer and slot for PCI and PCle controllers in each server Storage Controller Information Identifies the storage controllers on the server and provides the controller name vendor control
163. t categories source to which you want to associate this trap forwarding alert and then click Next 6 In Device Association assign the device or device groups to which you want to associate this trap forwarding alert and then click Next 7 By default the Trap Forward Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next 8 In Summary review inputs and click Finish The severity status for any trap is set to normal and for a successful alert action combination of severity category and device has to confer with the selections in the preceding steps Forwarding Alerts Use Case Scenarios This section describes scenarios about forwarding alerts using the SNMP v1 and SNMP v2 protocols The scenarios consists of the following components e Managed node with an SNMP v1 agent referred to as MNv1 e Managed node with an SNMP v2 v2c agent referred to as MNv2 e Managed station 1 with OpenManage Essentials referred to as MS1 e Managed station 2 with OpenManage Essentials referred to as MS e Managed station 3 with a third party software referred to as MS Scenario 1 Forwarding Alerts in the Original Format Using SNMP v1 Protocol In this scenario SNMP v1 alerts are sent from MNv1 to MS1 and then forwarded from MS1 to M82 If you try to retrieve the remote host of the forwarded alert it displays the name of MNv1 as the alert originates from MNv1 MNv1 is display
164. t to associate this alert application launch and then click Next In Device Association assign the device or device groups to which you want to associate this alert application launch and then click Next By default the Application Launch Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Summary review inputs and click Finish 85 Forwarding Alerts You may want to consolidate alerts from multiple management stations to one management station For example you have management stations in multiple locations and you want to view status and take action from one central location For information about the behavior of forwarded alerts see Forwarding Alerts Use Case To create alert forwards 1 Select Manage Alerts Common Tasks New Alert Trap Forward Action 2 In Name and Description provide Trap Forward name and description and then click Next 3 In Trap Forwarding Configuration provide destination host name or IP address provide community information to send a test trap to the destination management station click Test Action To forward the trap in the same format to the configured destination click Forward Trap in Original Format and click Next 4 In Severity Association assign the alert severity to which you want to associate this trap forwarding alert and then click Next 5 In Categories and Sources Association assign the aler
165. t value is 3 seconds IPMI Configuration Use the IPMI protocol for out of band discovery of RACs DRACs and iDRACs This option is for Lifecycle controller enabled discovery and inventory Ensure that the IP address of the DRAC and iDRAC is selected See IPMI Configuration Options to configure the IPMI version 2 0 parameters This configuration is required for discovery IPMI Configuration Options Enable IPMI Discovery Enables or disables the IPMI protocol by discovery range User name Enter the Baseboard Management Controller BMC or DRAC user name K NOTE The default user name is root It is recommended that you change it for security Password Enter the BMC or DRAC password K NOTE The default password is calvin It is recommended that you change it for security KG Key Enter the KG key value DRAC also supports IPMI KG key value Each BMC or DRAC is configured to require an access key in addition to user credentials 50 K NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application The KG key value is an even number of hexadecimal characters Timeout Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 60 seconds The default is 5 seconds Retries Specifies or edits the number of times that OpenManage Essentials reissues a get or set c
166. tal Filter by All Devices D Devices by Status 9 x Alerts by Severity A xD Alerts Filter by Al Alerts Viewing 5 Filtered Alerts Drag a column header and drop it here to group by that column Severity Y Acknowledged Y Time Y Device Y Details Y Category Y Source Y Q 5 29 2012 5 03 38 PM 10 35 155 239 System is down 10 35 155 239 System Events omeAlertSystemDown 5 29 2012 5 01 09 PM 10 35 0171 System is down 10 35 0 240 System Events omeAlertSystemDown 5 29 2012 3 07 02 PM System is down System Events omeAlertSystemDown Unknown Normal Warning 5 29 2012 3 06 56 PM 10 35 0 240 System is up 10 35 0 240 System Events omeAlertSystemUp Critical Normal critical Q 5 29 2012 3 00 50 PM 10 35 0171 System is down 10 35 0 171 System Events omeAlertSystemDown Discovered vs Inventoried Devices Task Status Filter by 1 at Task Name Y Task State Y Completed Y Start Time Y End Time Devices in Range 179 200 5 Discovered Discovery of 10 35 0 Scheduled Running i 8 5 29 2012 5 00 02 PM 150 2 Inventoried Scheduled Inventory Complete eg 100 5 29 2012 5 00 02 PM 5 29 2012 5 06 29 PM 100 Discovery of 10 194 168 Scheduled Running N 7 5 29 2012 5 00 02 PM Scheduled Status Poll Complete eg 100 5 29 2012 5 00 02 PM 5 29 2012 5 04 50 PM Discovery of 10 35 155 147 Scheduled Complete eg 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 18 PM Discovery of 10 35 0 12
167. the device information Discovery Range Summary Managing Include Ranges Right click the IP address or group to view the following options Select to edit discovery range configuration Rename Select to rename the range Es NOTE This option is only displayed if you right click an IP address Add Discovery Ranges to lt Group Name gt Select this option to add additional ranges to an existing group Es NOTE This option is only displayed if you right click a group Perform Status Polling Now Select to start the status polling task for the discovered server or device Perform Inventory Now Select to perform the inventory View Filters Select to edit the alert action or alert filter Select to view all the systems that are critical 162 Select to create a copy of an action or alert filter Alerts une NOTES Remote Tasks CI ETT Custom URL Select this option to export the information about the URL 163 164 25 Tutorials You can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time In Tutorials click First Time Setup to view the configuration information for the following e SNMP Configuration SNMP Open Services Console SNMP Open SNMP Properties SNMP Security Settings e SNMP Trap Settings e Install OpenManage Server Administrator e Windows Server 2008 Configuration e Discover Devices You
168. the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time User Name Provide OpenManage Essentials user credentials in the format domain user name or local host user name Password Provide the password Provide the supporting arguments These arguments are case sensitive Provide the corresponding IPMI commands to run the task on selected targets Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option enter the path name and file name of the log file This option is disabled by default Select to append output from the completed command to the specified file If the file does not exist it is created Select to write all OpenManage Essentials detected errors to th
169. this argument is passed to tracert command it executes IPV4 only Traceroute against the IPs of servers selected in Task Target tab The command run wouldbetracert 4 10 35 0 55 For more information see About Tokens Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it This option can be used when using IP or RAC_IP and it decreases the time it takes to run the task s as it skips unreachable devices Output to file Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the path name and file name of the log file This option is disabled by default Append Select this option to continue writing to the same file if you run a task multiple times Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Schedule and Credentials Set schedule Select from these options 133 Enter User Name and Password IPMI Command Field Arguments Output to file Append Include errors 134 Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for
170. tively right click and select details for the inventory view or right click and select alerts for the alerts specific to that device Filter by Select to refine the search results s All e Ranges Select to filter based on the selected range Task Status Provides a list of currently executing and previously run tasks and their status The task status grid on this page shows the status of just discovery inventory and tasks However the main portal shows all types of task statuses Viewing Device Summary 1 In OpenManage Essentials click Manage Discovery and Inventory Discovery Portal Discovery Portal 2 In Discovered vs Inventoried Devices in the graphical report click the discovered or inventoried device band to open the Device Summary page showing the selected graph details 3 Optional Click the funnel icon to filter the summary information The filter options are displayed See Viewing Device Summary Filter Options Click Filter to view the filtered summary information Click Clear Filter to remove the filtered summary information Right click device status and select from these options See Device Status Right Click Options Viewing Device Summary Filter Options Select All Select to filter per line item Select options devices or Dell servers Select to filter based on options devices or Dell servers Filter options Create filter with these options 44 Is equal to Select to creat
171. to access the console e OmeUsers have limited access and privileges and can perform read only operations in OpenManage Essentials They can log in to the console run discovery and inventory tasks view settings and acknowledge events The Windows Users group is a member of this group e OmeAdministrators have full access to all the operations within OpenManage Essentials Windows Administrators group is member of this group e OmePowerUsers have the same privileges as OmeAdministraors except that they cannot edit preferences Microsoft Windows Authentication For supported Windows operating systems OpenManage Essentials authentication is based on the operating system s user authentication system using Windows NT LAN Manager NTLM modules to authenticate For the network this underlying authentication system allows you to incorporate OpenManage Essentials security in an overall security scheme Assigning User Privileges You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials The following procedures provide step by step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system u NOTE Log in with administrator privileges to perform these procedures u NOTE For questions about creating users and assigning user group privileges or for more detailed instructions see the operating system documentation 1 From Windows des
172. tool behaves like a Server Administrator Distributed Web server DWS and connects to Server Administrator managed node instrumentation agent using the WSMAN protocol To connect successfully the Managed Node must have OpenManage Server Administrator installed with the Remote Enablement feature working e Port Verifies whether managed node is listening to the specified port You can specify 1 65 535 port numbers e PowerVault Modular Disk Arrays Verifies that PowerVault modular disk storage array protocol is used to connect to PowerVault Storage devices e Services Uses SNMP protocol to fetch the running services on the managed node e SNMP Verifies SNMP connection to the remote node using the required SNMP community string retries and time out First it tries to connect to MIB II agent and then various other agents to find out the type of device Troubleshooting Tool also gathers other agent specific information from that device e SH Verifies that the SSH protocol is used to connect to managed node e WMI Verifies WMI CIM connection to the remote node Default retries and time out values are used internally e WSMAN Attempts to connect to WSMAN client on the remote node Use this test to verify connectivity problems with iDRAC ESX and other devices which support WSMAN specification This test will connect to such devices and will also list the exposed WSMAN profiles enabled on the remote device Troubleshooting Procedure
173. tor command line tasks inband and also helps you to deploy Server Administrator on remote Dell servers Omremote is an executable file that is located at C Program Files Dell SystMgt Essentials bin folder It uses WMI connection for the Windows based devices and SSH for the Linux based devices Ensure that the required ports are opened Omremote commands require a Server Administrator supported operating system with Server administrator installed To install update Server administrator on the remote system you must use an operating system preinstall package Question How do load a Dell catalog for software update or What do do when get errors when trying to run software update tasks Answer 1 Download the catalog to the OpenManage Essentials system directly or use an System Update Utility DVD in the local system drive 2 Browse for catalog xml file on the local system or DVD not on a file share it is possible to use a file share but for troubleshooting do not use file share 3 Now create software update tasks If tasks fail more information is found in the task details 4 Try setting all internet explorer security settings to LOW if tasks do not run Logs Question How do enable logging in OpenManage Essentials Answer To enable logging 1 Go to C Program Files x86 Dell SysMgt Essentials configuration or the path where OpenManage Essentials is installed 2 Open the dconfig ini file using notepad 3 In the
174. upName gt Devices lt comma separated list of devices gt Examples e PS gt Add CustomGroup GroupName MyServers DeviceList Samples devicelist xml e PS gt Add CustomGroup GroupName MyServers Devices PE2900 WK28 ZMD PWR CODE US DELL COM HYPERVISOR M80504 W2K8 Example of a DeviceList xml file lt DeviceList gt lt Device Name PE2900 WK28 ZMD gt lt Device Name PWR CODE US DELL COM gt lt Device Name HYPERVISOR gt lt Device Name M80504 W2K8 gt lt DeviceList gt Adding Devices to a Custom Group Description The Add DevicesToCustomGroup command allows you to add devices to an existing group To add the devices to the group either use an xml file or list the devices and separate them using a comma Commands 174 e PS gt Add DevicesToCustomGroup GroupName lt groupName gt DeviceList lt devicelist xml gt e PS gt Add DevicesToCustomGroup GroupName lt groupName gt Devices lt comma separated list of devices gt Examples PS gt Add DevicesToCustomGroup GroupName MyServers DeviceList Samples DeviceList xml or PS gt Add DevicesToCustomGroup GroupName MyServers Devices PE2900 WK28 ZMD PWR CODE US DELL COM HYPERVISOR M80504 W2K8 Example of a DeviceList xml file lt DeviceList gt lt Device Name PE2900 WK28 ZMD gt lt Device Name PWR CODE US DELL COM gt lt Device Name HYPERVISOR gt
175. uring OpenManage Essen als 23 Using the OpenManage Essentials Home Portal 23 G stomizing Portals 2 es Ee Nee Eeer eer Ee 24 Displaying Additional Available Reports and Graphs EE 25 Drilling Down Charts and Reports for More Information s ssssssssssssrssssrsresisnssnsntsrtntereninnnnnntnnnnnnnnnnnnnnnnn nna 25 Saving and Loading the Portal Layout 26 Updating the Portal Hat iia A tai 26 Hiding Graphs and Reports Components EE 26 Rearranging or Resizing Graphs and Reports Componentsl EE 26 Filtering Data 8 dese un een eh ea aed 27 4 OpenManage Essentials Home Portal ReferenCe cocccconococnonnonmanmaneranas 29 Dis ESA 29 OpenManage Essentials Heading Banner 29 Home Portal Repo Sii nennen dee inneren aidaa ia senden 29 Device by Status kein ine di hin Aled did did 30 Alerts by A aaa 30 Discovered Versus Inventoried Devices ENEE 30 NED WE TEE 31 Schedule View ii A aiii dedicada 31 Sched le View LEE 31 5 Discovering and Inventorying Devices een Supported Devicas nd Protocol Ss secsiscvceccesecesekssetessccuvssussdeve EES a ada Supported Operating Systems Servers Protocols and Features Matrix Supported Operating Systems Storage Protocols and Features Matrix erd Kier Using the Discovery and Inventory Portal AEN Configuring a Discovery and Inventory Task Changing the Default SNMP Pork diia EXCITA a Viewing Configured Discovery and Inventory Ranges AE A Discovery Speed Slider Bar c
176. ut Set time in milliseconds Retries Set number of attempts SNMP Configuration SNMP provides an interface to manage devices on the network such as servers storage switches and so on The SNMP agent on the device allows OpenManage Essentials to query the health and inventory data ofthe device See SNMP Configuration Options to discover and inventory servers storage devices and other network devices For more information click Why do I need this help 4 SNMP Configuration Options Enable SNMP discovery Enables or disables the SNMP protocol for discovery range subnet Get community Specifies or edits the community name for SNMP get calls from the OpenManage Essentials user interface The Get Community is a read only password that SNMP agents installed on managed devices use for authentication The Get Community allows OpenManage Essentials to browse and retrieve SNMP data This field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas Set community Specifies or edits the community name for SNMP set calls from the OpenManage Essentials UI The Set Community is a read write password that SNMP agents installed on managed devices use for authentication The Set Community allows OpenManage Essentials to perform tasks that require the SNMP protocol such as shutting down a system This
177. ut the RangeList xml file see Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set EnableDiscoveryRange Range lt range gt e PS gt Set EnableDiscoveryRange RangeList lt RangeList xml gt e PS gt Set EnableDiscoveryRangeGroup GroupName lt groupname gt e PS gt Set EnableDiscoveryRange Range 10 35 1 3 10 2 3 1 PS gt Set EnableDiscoveryRange RangeList Samples RangeList xml e PS gt Set EnableDiscoveryRangeGroup GroupName Groupl 171 Disabling a Discovery Range or Discovery Range Group Description The Set DisableDiscoveryRange command allows you to disable a discovery range or a discovery range group Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set DisableDiscoveryRange Range lt range gt e PS gt Set DisableDiscoveryRange RangeList lt RangeList xml gt e PS gt Set DisableDiscoveryRangeGroup GroupName lt groupname gt Examples e PS gt Set DisableDiscoveryRange Range 10 35 1 3 e PS gt Set DisableDiscoveryRange RangeList Samples RangeList xml e PS gt Set DisableDiscoveryRangeGroup GroupName Groupl Creating a Discovery Exclude Range Description The Add DiscoveryExcludeRange command allows you to add an exclude range Ent
178. ve of a successful installation NOTE See support microsoft com for full details on all the error codes returned by the msiexec exe and InstMsi exe Windows installer functions E mail Alert Action Question Why am not receiving e mails after setting up e mail alert action Answer If you have an Antivirus Client installed on the system then configure itto allow e mails Discovery Question Why are SUSE Linux Enterprise and Red Hat Enterprise Linux based servers not displayed in the Server category after have discovered it using SSH protocol Answer The OpenManage Essentials SSH plugin uses sshlib2 sshlib2 fails to authenticate Linux servers which have disabled the Authentication by password option To enable the option 1 Open the file etc ssh sshd_config in edit mode and search for the key PasswordAuthentication 2 Set the value to yes and save the file 3 Restart the sshd service etc init d sshd restart The servers are now displayed under the Server category in the Device tree Question What troubleshooting can do if a discovery task fails to create or run Answer Ensure that the DSM Essentials Task Manager service is running in Windows services Question Why are my ESX virtual machines not correlated with their ESX host server Answer You must discover the ESXi host server using SNMP and WSMan or the guest virtual machine will not correlate correctly when discovered using SNMP Question Why are dev
179. ver and on it or is discovered using SSH This issue occurs if run inventory using either SNMP or WMI protocol e A Windows based server without Server Administrator is discovered using WMI A Linux based server with or without Server Administrator is discovered using SSH 109 110 15 System Update Reference You can access the following e System Update page Summary Compliance Report System Update Tasks Tasks Execution History Compliant Systems Non Compliant Systems Non Inventoried Systems All System Update Tasks Issues and resolutions for updates e Catalog Section Select a Catalog Source View Active Catalog Filter Options Is equal to Select to create the same as logic Is not equal to Select to create the different from logic Starts with Select to filter search based on a text chunk s initial alphanumeric character s Provide the starting alphanumeric character s in the field Ends with Select to filter search based on a text chunk s final alphanumeric character s Provide the ending alphanumeric character s in the field Contains Select to filter search based on alphanumeric characters present in a text chunk Provide the alphanumeric character s in the field Does not contain Select to include the not presentlogic in search based on alphanumeric characters present in a text chunk Is contained in Select to include the s presentlogic in an alphanumeric chara
180. vices are discovered The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull warranty information from the Dell warranty database If you do not have internet access no warranty information is populated It is downloaded the next time you connect to the internet and open the Warranty Report Extending Warranty To extend support for the devices right click a device and click View and Renew Warranty This option opens support dell com with the device selected Alternately you can click the View and Renew Warranty button to open the warranty site If you log in to the warranty site with the company account you will see all their devices with warranty information 79 80 12 Managing Alerts With OpenManage Essentials you can e View alerts and alert categories e Manage alert actions e Configure alert log settings Viewing Alerts and Alert Categories To view the alerts page from OpenManage Essentials click Manage Alerts NOTE Alerts for deleted devices are not displayed in the console However these alerts are not deleted from the database until the purge limits are reached Viewing Alert Logs To view alert logs click Manage Alerts Alert Logs Understanding the Alert Types The following alert log types are displayed Table 6 Alert Types Normal Alerts An event from a server or a device that describes the successful operation of a unit such
181. viors that suggest an occurrence of a failure of a very important aspect Alerts by Severity Alerts by severity provides alert information of devices in a pie chart format Click a segment of the pie chart to view the devices Alert from these devices confirm to the expected behavior for the devices Critical Alerts from these devices suggest that a failure of a very important aspect has occurred Warning These devices display behaviors that are not normal and further investigation is required Discovered Versus Inventoried Devices Provides a graphical report of number of devices and Dell servers discovered or inventoried You can use this report to ascertain the discovered devices and Dell servers that are unclassified See Viewing Device Summary for more on summary information and filter options for the summary information Click any section of the graph to see the device summary for the selected region In the device summary double click a row to view the details inventory view for that device Alternatively right click and select details for the inventory view or right click and select alerts for the alerts specific to that device Filter by Select to refine the search results s All 30 e Ranges Select to filter based on the selected range Task Status Provides a list of currently executing and previously run tasks and their status The task status grid on this page shows the status of just discovery
182. with status Warning and Critical then the parent Server s status is set to Critical Connection status of devices When both server in band and DRAC iDRAC out of band are discovered and correlated the Connection Status under Device Summary displays the connection status of the server The RAC Connection Status under RAC Device Information displays the DRAC iDRAC connection status When only DRAC iDRAC out of band is discovered server is not discovered the Connection Status and the RAC Connection Status display the same information When only server in band is discovered DRAC iDRAC is not discovered the Connection Status displays the connection status of the server The RAC Connection Status is set to Off Inventory information for devices View hardware logs for servers Filtering capabilities of the grid The grouping bar Filter icon options Sorting by clicking on the column Re ordering the columns u NOTE None of these are saved if the console is closed and restarted Viewing Inventory To view inventory from All Devices traverse to the device and click the device The device details and the alerts link are displayed Viewing Alerts To view alerts from the inventory details page click Alerts 63 Alert Details Severity Alert severity based on Normal Critical Warning and Unknown Acknowledged Flagged status for an alert Time Time at which the alert was generated in date and time
183. word lt wsman password gt e emcPassword lt emc password gt e sshPassword lt ssh password gt An example of the profile xml file is outlined below lt xml version 1 0 encoding utf 8 gt lt DiscoveryConfiguration gt lt NetMask gt 255 255 255 240 lt NetMask gt lt ICMPConfiguration gt lt Timeout gt 400 lt Timeout gt lt Retries gt 1 lt Retries gt lt ICMPConfiguration gt lt SNMPConfig Enable True gt lt GetCommunit y gt public lt GetCommunity gt lt SetCommunity gt lt SetCommunity gt lt Timeout gt 400 lt Timeout gt lt Retries gt 2 lt Retries gt lt SNMPConfig gt lt WMIConfig Enable False gt lt UserName gt Administrator lt UserName gt lt WMIConfig gt lt StoragePowerVaultConfig Enable False gt lt StoragePowerVaultConfig gt lt StorageEMCConfig Enable False gt lt UserName gt Administrator lt UserName gt lt Port gt 443 lt Port gt lt StorageEMCConfig gt lt wSManConfig Enable False gt 167 lt Userid gt lt Userid gt lt Timeout gt 2 lt Timeout gt lt Retries gt 4 lt Retries gt lt Port gt 623 lt Port gt lt SecureMode Enable False SkipNameCheck False TrustedSite False gt lt CertificateFile gt Certificate crt lt CertificateFile gt lt SecureMode gt lt WSManConfig gt lt IPMIConfig Enable False gt lt UserName gt lt UserName gt lt KGkey gt lt KGkey gt lt Timeout gt 5 lt Timeout gt lt Retries g
184. wser s proxy LAN settings or ask your network administrator if unsure Proxy Port Number The port number to access the proxy server Check the browser s proxy LAN settings or ask your network administrator if unsure Test Connection Click to test connection to the internet with the proxy credentials Email Settings manually add the port number Alert Settings Enable Internal Health Alerts Click the check box to enable internal health alerts When enabled OpenManage Essentials generates internal alerts when the global health status of the device changes 154 Custom URL Settings Displays the name assigned to the URL Device Type Displays the device type associated with the URL Custom URL Displays the URL Date Created Displays the date the URL was created Date Updated Displays the date the URL was updated 155 156 22 Logs Reference From tools you can e View User Interface Logs e View Application Logs A Export Discovery Logs to File System Export the logs that were generated while discovering devices User Interface Logs Enabled Enable or disable logging of User Interface Disable to increase performance Log Asynchronous Calls Enable or disable logging for threading and asynchronous update method calls Turn on both Log Asynchronous Calls and Informational to view update calls Informational Enable or disable logging of behaviors that are marked with a severity of General Inf

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