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Dell Lifecycle Controller 1.2 User's Manual

1. KA NOTE Following these instructions after Windows Server 2003 setup presents you 24 with a list of existing drive partitions and or unpartitioned space available on your computer Select the unpartitioned space and then press lt c gt to create a hard disk partition Follow the on screen instructions to create a partition KA NOTE The partition may not be enumerated as a C drive Select the newly created partition and then press lt d gt to delete the partition Follow thc on screen instructions to delete the partition USC and USC LCE 3 Select the unpartitioned space again and then press lt c gt to create a primary hard disk partition KA NOTE The partition will now be enumerated as C drive 4 Follow the on screen instructions to create a partition Windows will now install on the C drive See http support microsoft com kb 896536 for more information on assigning the Windows bootable system partition to the C drive Hardware Diagnostics Utilizing the Hardware Diagnostics utility Dell recommends that you run diagnostics as part of a regular maintenance regimen to validate that the system and attached hardware are functioning properly Because the diagnostics utility has a physical as opposed to logical view of attached hardware this utility may be able to identify hardware problems that the operating system and other online tools cannot You can use the hardware diagnostics utility to validate the m
2. Using USC Settings Wizard USC Settings wizard enables you to specify the language keyboard layout and network settings for USC or USC LCE KA NOTE USC settings apply only to USC or USC LCE and do not apply to the system or any other application running on the system 1 Launch USC Settings Wizard a Boot your system and press the lt F10 gt key within 10 seconds of the Dell logo being displayed b Wait until USC Home screen is displayed then click USC Settings in the left pane 2 Click Language and Keyboard in the right pane EL NOTE Use the up arrow and down arrow keys to access all options on the Language and Keyboard Type drop down menus a Select the language from the Language drop down menu b Select the type of keyboard you are using from the Keyboard Type drop down menu c Click Finish 16 USC and USC LCE 3 Click Network Settings in the right pane a Use the NIC Card drop down menu to select the NIC card you want to configure on your system b Use the IP Address Source drop down menu to select either No Configuration DHCP or Static IP KA NOTE The IP Address Source function only supports IPv4 e No Configuration Select if you do not want to configure your NIC e DHCP Select to obtain an IP address from a DHCP server e Static IP Select to use a static IP address Specify the following IP address properties If you do not have this information see your network administrator IP
3. drivers for the selected 1 Reset iDRAC and run the command again operating system Cannot mount Unable to access the newly created USB device to copy USB device to copy drivers for selected operating system IDRAC may not be drivers for the selected operating normally operating system 1 Reset iDRAC and run the command again Unable to expose Unable to expose the newly created USB device with USB device containing drivers for selected operating system to the host server operating system drivers IDRAC may not be operating normally to host system 1 Reset iDRAC and run the command again Mount network share Unable to mount the network share using the credentials failed incorrect specified in the command Fither username or password username or password is incorrect 1 Run the command again with correct username and password 78 Troubleshooting and Frequently Asked Questions Table A 4 Lifecycle Controller Error Messages and Resolutions continued Error Message Resolution Mount network share failed incorrect IP address or share name Unable to mount the network share using the credentials specified in the command Fither IP address or share name is incorrect 1 Run the command again with correct IP address and share name Exposing ISO image as internal device to the host system failed Unable to locate the ISO image on the network share point Unable to expose the ISO image as interna
4. 83 Within Hardware Configuration what is the difference between the Configuration Wizards and Advanced Configuration USC LCE offers two ways to configure hardware Configuration Wizards and Advanced Configuration Configuration Wizards guide you through a sequence of steps to configure your system devices The Configuration Wizards include iDRAC RAID System Date Time and Physical Security See Hardware Configuration for more information Advanced Configuration allows you to configure Human Interface Infrastructure HII enabled devices for example NICs and BIOS See Advanced Configuration for more information Does USC or USC LCE support configuration of all RAID levels and all RAID cards for xx1x systems USC or USC LCE supports RAID levels 0 1 5 6 10 50 and 60 on PERC 6 cards running PERC 6 1 firmware RAID 0 and 1 are supported on the SAS 6 iR Does USC LCE support rollback of BIOS and firmware Yes See Rolling Back to Previous BIOS and Firmware Versions for more information Which devices support system updates USC LCE currently supports updates to the BIOS iDRAC firmware power supply firmware and certain RAID and NIC controller firmware See Updating the Platform using the Platform Update Wizard for more information Which devices are supported in Advanced Configuration within Hardware Configuration Advanced Configuration is available for the BIOS and NIC Depending on your syste
5. If you select this option the disk space containing the foreign configuration is not available for use in a new virtual disk To delete all data on the physical disks containing the foreign configuration select Clear Foreign Configuration This option frees the disk space containing the foreign configuration and makes it available for use in a new virtual disk Click Next after making your selection Select the Express or Advanced Wizard e Create a virtual disk using either the Express Wizard or the Advanced Wizard The Express Wizard enables you to select the RAID level only The Express Wizard then selects a virtual disk configuration for the user which implements the selected RAID level and optionally enables you to assign a hot spare Select Express Wizard to guickly create a virtual disk using recommended settings KA NOTE Express Wizard is not available on all controllers KA NOTE If the available physical disks are using both Serial Attached SCSI SAS and Serial ATA SATA protocols Dell recommends that you use the Advanced Wizard The Advanced Wizard enables you to specify which protocol is used when creating the disk pool for the virtual disks A disk pool is a logical grouping of disks attached to a RAID controller on which one or morc virtual disks can be created In addition to the RAID level the Advanced Wizard allows more flexibility with physical disk selection span configuration cache policy and oth
6. and then press the lt F10 gt key to enter USC LCE Complete the installation of all recommended updates See Updating the Platform using the Platform Update Wizard for more information When updates are complete your system automatically reboots While the system reboots press the lt F10 gt key again to enter USC LCE If a warning message appears on the initial USC LCE screen you must repeat step 7 until the server is in a fully recovered state NOTE Updates that are reguired for a complete system recovery are pre selected by USC LCE Dell highly recommends running all selected updates on your system How to Upgrade to an iDRAC6 Express Card This section provides information about installing an iDRAC6 Express card transferring the iDRAC6 Express card from one system to another system and Uninstalling iDRAC6 Express card This hardware upgrade will also upgrade USC to USC LCE KA NOTE This is applicable only on Dell System Series 200 500 Installing the iDRAC6 Express Card 1 2 Tum off the system including any attached peripherals and disconnect the system from the electrical outlet KA NOTE To discharge the residual power in the system press the power button once Insert the iDRAC6 Express card into the iDRAC6 Express slot See the Hardware Owner s Manual for your system for more information on Installing iDRAC6 Express Card USCandUSC LCE 27 3 KA Reconnect the system and peripheral
7. and Virtual Flash features are available only if the system 42 includes iDRAC 6 Enterprise The Virtual Flash feature is only available if an SD card is installed and enabled in the iDRAC Virtual Media Select attached auto attached or detached mode If set to Attach the virtual media devices are available for use in the current operating environment Virtual Media enables a floppy image floppy drive or CD DVD drive from your system to be available on the managed systems console as if the floppy image or drive were present attached or connected on the local system If set to Detach you cannot access virtual media devices If set to Auto Attach the virtual media device is automatically mapped to the server every time the user physically connects a media KA NOTE For more information on supported virtual media devices see the Integrated Dell Remote Access Controller 6 iDRAC6 User s Guide available at support dell com manuals USC and USC LCE Virtual Flash Enable or disable the use of flash memory that resides in the iDRAC file system This memory can be used for persistent storage and accessed by the system If set to Enabled the virtual flash card is configured as a virtual drive it appears in the boot order allowing you to boot from the virtual flash card If set to Disabled virtual flash is not accessible KA NOTE To boot from the virtual flash the virtual flash image must be bootable The virtual fla
8. and provides suggestions for resolving the errors Table A 3 describes the error messages commonly generated by USC LCE and provides suggestions for resolving the errors Table A 4 describes the error messages commonly generated by Lifecycle Controller and provides suggestions for resolving the errors Table A 1 USC and USC LCE Error Messages and Resolutions Error Message Resolution Unable to finda boot USC or USC LCE does not detect a device on which an device on which to operating system can be installed One of the following install the operating situations is probably causing the error system The drives are not properly connected There are no recognized storage controllers on the system The on board SATA controller is disabled in thc BIOS To resolve this issue click Exit and Reboot and shut down the system Then make sure you have at least one device on which to install an operating system before launching USC or USC LCE again Unable to copy driver The drivers required to install the operating system are files corrupted To resolve this issue perform a platform update see Updating the Platform using the Platform Update Wizard Troubleshooting and Frequently Asked Questions 69 Table A 1 USC and USC LCE Error Messages and Resolutions continued Error Message Resolution The inserted OS media is invalid The operating system media is damaged or corrupted or the optic
9. enable this feature from the iDRAC6 Configuration Utility when booting your system For more information on Enabling and Disabling auto discovery feature see Enable and Disable Auto Discovery Feature 60 Remote Service Features Configuring DHCP DNS Before adding your Dell system to the network and using the Auto Discovery feature ensure that Dynamic Host Configuration Protocol DHCP server Domain Name System DNS are configured with added support for auto discovery There are several alternatives for enabling the network environment to support management console discovery by newly installed servers Ensure that one of the following prerequisites is met for the Auto Discovery feature to work properly The DHCP server specifies the IP address and port of the management console in vendor specific option option 43 data in response to the DHCP REQUEST sent out by default by the iDRAC Ensure the LifecycleController vendor class is created The DHCP server will resolve hostname of the management console to an IP address with a DNS lookup The DNS server specifies a service option _dcimprovsrv _tcp that will resolve to an IP address The DNS server specifies an IP address for a server with the known name DCIMCredentialServer For more information on configuring DHCP and DNS see Lifecycle Controller Auto Discovery Network Setup Specification on the Dell Enterprise Technology Center at www delltechcenter com Enable
10. jv 7 simplifies the tasks involved in operating system and driver installation For more information on the features supported by the remote services provisioning solution see Remote Service Features Unified Server Configurator USC Unified Server Configurator USC Base level product that uses BMC and provides operating system deployment hardware diagnostics and USC settings capabilities Unified Server Configurator Lifecycle Controller Enabled USC LCE Full featured product that uses iDRAC6 Express and Enterprise cards and provides platform updates hardware configuration operating system deployment hardware diagnostics USC settings dedicated NIC port virtual KVM and virtual media capabilities Dell systems series 200 500 can be upgraded to USC LCE For more information see your Hardware Owner s Manual For information on the supported sytems and operating systems see the Dell Systems Software Support Matrix Depending on your system configuration USC or USC LCE will display the features that are supported by the system See Table 1 1 for more details 8 Overview Table 1 1 Product Classification Dell Available Remote USC or System Options System Management Available Features z a USC LCE Series Device BMC Operating System 100 No Options Embedded BMC USC Deployment Diagnostics Settings BMC Operating System Standard Embedded BMC USC Deployment Diagnostics
11. select this option click Back KA NOTE If you intend to install the operating system on an existing virtual disk ensure that the virtual disk size and RAID level are appropriate e Delete all existing virtual disks and use the RAID configuration wizard to create a single new virtual disk to be used as the new boot device To select this option click Next KA NOTE RAID 0 does not provide data redundancy Other RAID levels provide data redundancy and may enable you to reconstruct data in the event of a disk failure Select RAID Controller The Select RAID Controller screen displays all supported RAID controllers attached to the system Select the RAID controller on which you want to create the virtual disk and then click Next Foreign Configuration Found The Foreign Configuration Found screen displays only if a foreign configuration resides on the selected RAID controller A foreign configuration is a set of physical disks containing a RAID configuration that has been introduced to the system but is not yet managed by thc RAID controller to which it is attached You may have a foreign configuration if physical disks have been moved from a RAID controller on another system to a RAID controller on the current system 46 l USC and USC LCE You have two options Ignore Foreign Configuration and Clear Foreign Configuration e IF the foreign configuration contains data that you want to keep select Ignore Foreign Configuration
12. the RAID Configuration Wizard in USC LCE To create RAID use the controller utilities by pressing lt Ctrl gt lt R gt when prompted during system start up 20 l USC and USC LCE To configure RAID Select Configure RAID Now and click Next This option launches the RAID Configuration wizard After RAID configuration is complete you will return to the OS Deployment wizard To bypass RAID configuration e Select Go Directly to OS Deployment and click Next This option launches the OS Deployment wizard If you select this option the operating system will be installed on the default boot device identified in the BIOS utility Continue with Select an Operating System Deploy the Operating System The drivers required by the operating system or recommended for updating your system after installation are extracted to a temporary location These files are deleted after an 18 hour period or when you press the lt F10 gt key to either cancel operating system installation or re enter USC after rebooting KA NOTE During the 18 hour period when the drivers are extracted to the temporary location you cannot update USC or USC LCE drivers or hardware diagnostics using a DUP after the operating system is installed or the DUP will display a message that another session is open Select an Operating System Use the following steps to select an operating system 1 Select the operating system you want to install and click Next 2 U
13. 1 Common Features 11 Launching the Product 12 Using the Wizards 13 Accessing Help 15 Viewing Readme 15 Updating USC LCE 15 Disabling the Product 15 Canceling a Request to Enter System Services 16 Using USC Settings Wizard 16 Deploying the Operating System Usingthe OS Deployment Wizard 17 Hardware Diagnostics 25 Repairing USC Y Y ag 26 Repairing USC LCE 26 Contents How to Upgrade to an iDRAC6 Express Card Installing the iDRAC6 Express Card Transferring an iDRAC6 Express Card from an Existing System to a Different System Uninstalling the iDRAC6 Express Card Unified Server Configurator Lifecycle Controller Enabled Unique Features Updating the Platform using the Platform Update Wizard Rolling Back to Previous BIOS and Firmware Versions Updating Devices That Affect Trusted Platform Module Settings Hardware Configuration Configuring a Local FTP Server Requirements fora Local FTP Server Creating the Local FTP Server Using Dell Server Updates DVD Accessing Updates on a Local FTP Server Configuring a Local USB Device Creating the Local USB Repository Using Dell Server Update
14. ASCII characters You can edit the IDRAC Name string when Register iDRAC Name is No The information in this field is erased after updating the iDRAC firmware e Domain Name from DHCP If set to Yes iDRAC acquires the domain name from the Dynamic Host Configuration Protocol DHCP server If set to No you must enter the domain name manually 38 l USC and USC LCE Domain Name Enables you to view or edit the iDRAC domain name to be used if it is not acquired from DHCP You can specify a domain name when Domain Name from DHCP is set to No The information in this field is erased after updating the iDRAC firmware Host Name String Enables you to specify or edit the host name associated with iDRAC The information in this field is erased if iDRAC is reset to the original defaults or if the iDRAC firmware is updated The Host Name string can contain up to 62 ASCII printable characters Click Next to proceed to IPv4 Configuration Pv4 Configuration Enable or disable IPv4 and set the RMCP encryption key IP address source subnet mask default gateway and DNS server values IPv4 Enables or disables iDRAC NIC IPv4 protocol support Disabling IPv4 deactivates the remaining controls RMCP Encryption Key Configures the RMCP encryption key using 0 to 40 hexadecimal digits no blanks allowed The default setting is all zeros 0 IP Address Source Enables or disables the ability of the i DRAC NIC to acquire an
15. Address Subnet Mask Default Gateway DNS Address c Click Finish KA NOTE If USC settings are not configured correctly an error message is displayed Deploying the Operating System Using the OS Deployment Wizard The OS Deployment wizard assists you in installing an operating system on your system USC does not provide a local operating system drivers repository that may be required for operating system installation You have to download the operating system drivers from the Dell FTP website at ftp dell com or use a local source that has drivers on it for example Dell Systems Management Tools and Documentation DVD or a local USB device USC LCE provides a local repository for drivers that may be reguired for operating system installation depending on which operating system you are installing The OS Deployment wizard extracts these drivers and copies them to a staging directory For supported Microsoft Windows operating systems these extracted drivers are installed during the operating system installation For supported Linux operating systems USCandUSC LCE 17 such as Red Hat Enterprise Linux versions 4 7 4 8 5 2 and 5 3 and SUSE Linux Enterprise Server version 10 SP2 you must manually install the extracted drivers after the operating system installation is completed However starting with Red Hat Enterprise Linux version 5 4 SUSE Linux Enterprise Server version 10 SP3 11 and later installs the extracted d
16. Dell Lifecycle Controller Version 1 2 User Guide DOLL Notes and Cautions KA NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these material in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat Red Hat Linux and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and other countries SUSE is a registered trademark of Novell Inc in the United States and other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own August 2009 Contents LONG o a naaa PG NG Her ee eG haaa pA 1 Remote Services 7 Unified Server Configurator USC 8 2 Unified Server Configurator and Unified Server Configurator Lifecycle Controller Enabled 1
17. IPv4 address from the DHCP server deactivate or activate the Ethernet IP Address Subnet Mask and Default Gateway controls Ethernet IP Address Enables you to specify or edit a static IPv4 address for the iDRAC NIC The IP address you enter in the Ethernet IP Address field is reserved and used only when DHCP fails to resolve and assign an available IP address The Ethernet IP Address field is limited to a maximum value of 255 255 255 255 Subnet Mask Enables you to specify or edit the static subnet mask for the iDRAC NIC The subnet mask defines the significant bit positions in the IPv4 address The Subnet Mask string should be in the form of a netmask where the more significant bits are all ones 1 with a single transition to all zeros 0 in the lower order bits For example 255 255 255 0 The Subnet Mask field is limited to a maximum value of 255 255 255 255 USC andUSC LCE 39 Default Gateway Enables you to specify or edit the static Pv default gateway for the iDRAC NIC Requests that cannot be resolved locally are routed to this address The Default Gateway field is limited to a maximum value of 255 255 255 255 Get DNS Servers from DHCP If set to Yes the iDRAC NIC acquires the Domain Name System DNS server information from the DHCP server and deactivates the DNS Server 1 and DNS Server 2 controls If set to No the iDRAC NIC does not acquire the DNS Server information from the DHCP server and you must manual
18. If you are using a local USB device for your update repository and this problem persists create the repository again see Configuring a Local USB Device or provide an alternate repository Decompression of the catalog file failed The catalog downloaded to compare currently installed versions with the latest available versions cannot be decompressed This error may be caused by temporary network problems try again later to connect to the update repository If you are using a local USB device for your update repository and this problem persists create the repository again see Configuring a Local USB Device or provide an alternate repository Troubleshooting and Frequently Asked Questions 73 Table A 3 USC LCE Error Messages and Resolutions continued Error Message Resolution File seek of catalog archive failed The catalog downloaded to compare currently installed versions with the latest available versions is corrupt This error may be caused by temporary network problems try again later to connect to the update repository If you are using a local USB device for your update repository and this problem persists create the repository again see Configuring a Local USB Device or provide an alternate repository FTP download of catalog sign file failed The catalog downloaded to compare currently installed versions with the latest available versions has failed the digital signature verification ch
19. NOTE If you use a firewall you should configure it to allow outgoing FTP traffic on port 21 The firewall must also be configured to accept incoming FTP response traffic To download updates by using a proxy server to access the FTP server you must specify Address The IP address of the local FTP server or ftp dell com e Proxy Server The server host name of the proxy server e Proxy Port The port number of the proxy server e Proxy Type The type of proxy server KA NOTE HTTP and SOCKS 4 proxy types are supported by USC LCE 30 USC and USC LCE e Proxy User Name The user name required for authentication on the proxy server e Proxy Password The password required for authentication on the proxy server Local Drive Select Local Drive if you are accessing the updates from a local USB device or Dell Server Updates DVD Select the appropriate volume label from the Local Drive drop down menu See Configuring a Local USB Device for more information 2 Click Next Select and Apply Updates The Select Updates screen displays a list of available updates 1 Select the check box for each update that you want to apply to your system The components for which a more current update is available are selected by default If you want to compare the version of the update with the version currently installed on the system compare the versions in the Current and Available fields KA NOTE An ellipsis ap
20. SC or USC LCE extracts the drivers required by the operating system you selected The drivers are extracted to an internal USB drive named OEMDRV 3 After the drivers are extracted USC or USC LCE prompts you to insert the operating system installation media KA NOTE For Red Hat Enterprise Linux 4 x server and Red Hat Enterprise Linux 5 x server the drivers are extracted to OEMDRV under oemdrv rpm For SUSE Linux Enterprise Server 10 SP2 the drivers are extracted under linux suse x86_64 sles10 install rpm USC andUSC LCE 21 KA NOTE When installing the Microsoft Windows operating system the extracted drivers are automatically installed during the operating system installation When installing the Red Hat Enterprise Linux 4 x operating system the operating system installation uses native drivers After the Linux installation is complete you need to manually install the drivers extracted by USC or USC LCE See Update Drivers for Linux Systems Only for more information Kickstart Installation for the Linux Operating System If you are using a kickstart installation for the Linux operating system provide the following information in the post installation script Command to mount the USB device containing the operating system drivers labeled OEMDRV For example mkdir OEMDRV mount dev sdcl mnt OEMDRV Path to the operating system drivers on the OEMDRV drive For Red Hat Enterprise Linux oe
21. Settings 200 to Optional 500 Embedded BMC iDRAC6 Express Card USC LCE BMC Operating System Deployment Diagnostics Settings iDRAC6 Express adds Platform Update Hardware Configuration Driver Repository Embedded BMC iDRAC6 Express card iDRAC6 Enterprise card USC LCE BMC Operating System Deployment Diagnostics Settings iDRAC6 Express adds Platform Update Hardware Configuration Driver Repository iDRAC6 Enterprise adds Full Remote Management Dedicated NIC port Virtual KVM Virtual Media Virtual Flash Overview 9 Table 1 1 Product Classification continued Dell Available Remote USC or System Options System Management Available Features USC LCE Series Device BMC with iDRAC6 Embedded BMC Express Operating System Standard with iDRAC6 seror Deployment Diagnostics Expresscard Settings Platform Update Hardware Configuration Driver Repository BMC with iDRAC6 600 to Express Operating System 900 Deployment Diagnostics Embedded BMC Settings Platform Update with iDRAC6 Hardware Configuration Optional Express card USC LCE Driver Repository iDRAC6 Enterprise card iDRAC6 Enterprise adds Full Remote Management Dedicated NIC port Virtual KVM Virtual Media Virtual Flash For Dell modular systems BMC iDRAC6 Express card and iDRAC6 Enterprise card are included as standard configurations 10 Overview
22. Systems Interface SD card Secure Digital card A solid state memory card span A spanis a RAID technique used to combine storage space from groups of physical disks into a RAID 10 virtual disk SSD Solid state disk SSM System Service Manager The SSM performs USC or USC LCE functions such as downloading updates as a background task stripe Sec striping stripe element A stripe element is the portion of a stripe that resides on a single physical disk Sce also striping stripe element size The amount of disk space consumed by a stripe element 88 Glossary stripe size The total disk space consumed by a stripe not including a parity disk striping Disk striping writes data across all physical disks in a virtual disk Each stripe consists of consecutive virtual disk data addresses that are mapped in fixed size units to each physical disk in the virtual disk using a sequential pattern For example if the virtual disk includes five physical disks the stripe writes data to physical disks one through five without repeating any of the physical disks The amount of space consumed by a stripe is the same on each physical disk The portion of a stripe that resides on a physical disk is a stripe element Striping by itself does not provide data redundancy Striping in combination with parity does provide data redundancy TPM Trusted Platform Module TPM is a secure cryptoprocessor that stores cryptographic keys used to p
23. TE Only BIOS and firmware can be rolled back USC LCE the hardware diagnostics application and drivers needed for operating system OS installation cannot be rolled back to earlier versions This feature is available only if you have used the USC LCE update feature to update BIOS and firmware or if you have updated the system BIOS or firmware using a post operating system Dell Update Package If you have used other update methods this feature is not available KA NOTE Power supply firmware does not support creation of a rollback image if it is updated using a post operating system Dell Update Package KA NOTE If you have updated your system s BIOS or firmware only once the rollback feature offers the option of reverting to the factory installed BIOS or firmware images If you have updated your BIOS or firmware more than once the factory installed images are overwritten and you cannot revert to them Launch the Rollback Wizard 1 Boot your system to launch USC LCE When the Dell logo displays press the lt F10 gt key within 10 seconds 2 Click Platform Update in the left pane 3 Click Launch Platform Rollback in the right pane 32 l USC and USC LCE Select and Apply Rollbacks The Platform Rollback screen displays a list of available rollback components 1 Select the check box of each rollback image that you want to apply to the system To compare the version of the rollback image with the version currently installe
24. Turn off the system and then unplug it 2 Wait 5 seconds 3 Plug the system back in and then turn it on Troubleshooting and Freguently Asked Questions 75 Table A 3 USC LCE Error Messages and Resolutions continued Error Message Resolution RAID configuration USC LCE failed when creating the RAID configuration failed To resolve this issue 1 Reboot the system 2 Re enter USC LCE by pressing the lt F10 gt key 3 Try again to create the RAID configuration Generic Failure USC LCE experienced an unidentified error when creating the RAID configuration To resolve this issue 1 Reboot the system 2 Re enter USC LCE by pressing the lt F10 gt key 3 Try again to create the RAID configuration Sufficient physical disks You do not have a sufficient number of disks to support not available on any RAID configuration you must attach more physical disks supported RAID and start the RAID Configuration wizard again controller The wizard will exit Please select required The number of physical disks you selected for the current number of physical RAID span is incorrect Review your span selections disk s for current span and enter the correct number No physical disk has The number of physical disks you selected for the virtual been selected for this disk is insufficient Review the minimum number of virtual disk physical disks required for the current RAID level and select at least that number of
25. Unified Server Configurator and Unified Server Configurator Lifecycle Controller Enabled Unified Server Configurator USC and Unified Server Configurator Lifecycle Controller Enabled USC LCE reside on an embedded flash memory card and are embedded configuration utilities that enable systems and storage management tasks from an embedded environment throughout your system s life cycle USC and USC LCE are similar to a BIOS utility in that they can be started during the boot sequence and can function in a pre operating system environment Table 1 1 details the Dell system series remote system management device options USC or USC LCE and available features Using USC you can download drivers for operating system installation from the Dell FTP website at ftp dell com or using local devices such as a USB device or the Dell Systems Management Tools and Documentation or the Dell Server Updates DVD You can also deploy an operating system or run Hardware Diagnostics to validate the system and attached hardware Depending on your system you can upgrade from a Baseboard Management Controller BMC to an iDRAC6 Express or an iDRAC6 Enterprise card this hardware upgrade will also upgrade USC to USC LCE See How to Upgrade to an iDRAC6 Express Card and the Hardware Owner s Manual for your system for more information on how to upgrade Using USC LCE you can quickly identify download and apply system updates without searching the Del
26. Use the Select Physical Disks screen to select the physical disks to be used for the virtual disk The number of physical disks required for the virtual disk varies depending on the RAID level The minimum and maximum numbers of physical disks required for the RAID level are displayed on the screen USCandUSC LCE 49 Select the protocol for the disk pool from the Protocol drop down menu Serial Attached SCSI SAS or Serial ATA SATA SAS drives are used for high performance and SATA drives provide a more cost effective solution KA NOTE A disk pool is a logical grouping of physical disks on which one or more virtual disks can be created The protocol is the type of technology used to implement RAID Select the media type for the disk pool from the Media Type drop down menu Hard Disk Drives HDD or Solid State Disks SSD HDDs use traditional rotational magnetic media for data storage and SSDs implement flash memory for data storage Select the span length from the Select Span Length drop down menu The span length value refers to the number of physical disks included in cach span KA NOTE Span length applies only to RAID 10 RAID 50 and RAID 60 The Select Span Length drop down menu is active only if the user has selected RAID 10 RAID 50 or RAID 60 Select the physical disks using the check boxes at the bottom of the screen Your physical disk selection must meet the requirements of the RAID level and span length To select a
27. ached before you use system services The UnpackAndShare method on the DCIM_OSDeploymentService class extracts the drivers for thc reguested operating system and copies them to a network share The method takes the operating system name and network share information as input paramcters and rcturns a job identification that can be subseguently checked for the status of the unpack and share activity Network share information includes the IP address of the share the share name share type and username password and workgroup data for securc shares The following methods can be used to boot the system from an ISO image on a network share or to initiate PXE boot mechanisms The BootToNetworkISO method on the DCIM OSDeploymentService class will boot the system using an ISO image that has been made available on a CIFS or NFS network share The method takes the ISO image name network share information and exposure duration as input parameters and returns a job identification that can be subseguently checked for the status of the unpack and share activity Network share information includes the IP address of the share the share name share type and username password and workgroup data for secure shares For additional security a hash value can be calculated using well known hash algorithms and this value along with the type of the hash used can be provided as input paramcters Remote Service Features KA NOTE The drivers unpacked and att
28. ached are removed after the time specified in ExposeDuration parameter If no time is specified in the method invocation then by default the OEMDRV USB device will be removed after 18 hours KA NOTE Ensure that ISO images attached during the process are detached before you use system services b The BootIoPXE method on the DCIM OSDeploymentService class initiates a Pre Boot Execution Environment PXE boot of the system The method reguires no input paramcters The following methods are used to directly detach the local OEMDRV device or the network ISO image These can be used before the previously set exposure durations time out a The DetachDrivers method on the DCIM OSDeploymentService class detaches and removes the OEMDRV device that had been previously attached by an invocation of the UnpackAndAttach method b The DetachISOImage method on the DCIM_OSDeploymentService class detaches and removes the network share based ISO image that had been previously attached by an invocation of the BootToNetworkISO method Several methods described in this document return job identifications as output parameters The jobs provide a means of keeping track of a requested action that cannot be performed immediately and because of underlying technology constraints will take longer than standard web service request response timeouts The returned job identification can subsequently be used in WS MAN Enumerate or Get requests to retrieve
29. acy BIOS operation You can use the wizard to configure iDRAC parameters applicable to the system such as LAN common IP settings IPv4 IPv6 virtual media and LAN user configuration To launch the iDRAC Configuration Wizard 1 Click Hardware Configuration in the left pane 2 Click Configuration Wizards in the right pane 3 Click iDRAC Configuration to launch the wizard The following steps will walk you through the iDRAC Configuration Wizard a LAN Configuration b Advanced LAN Configuration c Common IP Configuration d IPy4 Configuration USCandUSC LCE 35 e IPv6 Configuration Virtual Media Configuration g LAN User Configuration h Confirmation LAN Configuration View or configure iDRAC LAN IPMI over LAN MAC address and NIC selection 36 iDRAC LAN Enables or disables the iDRAC NIC Disabling iDRAC LAN deactivates the remaining controls IPMI Over LAN Enables or disables Intelligent Platform Management Interface IPMI commands on the iDRAC Local Area Network LAN channel MAC Address Enables you to view the Media Access Control MAC address that uniquely identifies each node in a network read only NIC Selection Enables you to view or edit the NIC mode using the following mode options Dedicated This option enables remote access to utilize the dedicated network interface available on the Dell Remote Access Controller DRAC Because the DRAC interface is not shared wi
30. aged system DHCP Client defines CIM classes for representing a DHCP client and its associated capabilities and configuration DNS Client defines CIM classes for representing a DNS client in a managed system Record Log defines CIM classes for representing different type of logs Software Inventory defines CIM classes for inventory of installed or available software Role Based Authorization defines CIM classes for representing roles Software Update defines CIM classes for inventory of available software updates SMASH Collections defines CIM classes for representing CLP s configuration Remote Service Features Profile Registration defines CIM classes for advertising the profile implementations Simple Identity Management defines CIM classes for representing identities SSH Service defines CIM classes for extending the management capability of referencing profiles by adding thc capability to represent an SSH service and its associated sessions in a managed system Battery defines CIM classes for describing and setting the logical properties of the battery Such properties include the description of the battery s charge status and the time it takes for the battery charge to be depleted The profile also describes operations such as recharging the battery Dell Extensions Dell Active Directory Client Version 2 0 0 defines CIM and Dell extension classes for configuring the Activ
31. al device used to read the media is not functioning correctly The updates you are trying to apply are not Dell authorized updates USC or USC LCE has detected that one or more of the DUPs used to update your system are not Dell authorized If you are using a local USB device for your update repository and this problem persists create it again using DUPs from the Server Update Utility DVD see Configuring a Local USB Device or provide an alternate repository Fatal error launching USC has occurred The system will reboot A fatal error occurred when launching USC or USC LCE The system will automatically reboot and attempt to enter USC or USC LCE again If the problem persists after rebooting see Repairing USC or Repairing USC LCE Network is not configured Network settings must be configured for USC or USC LCE to work correctly See Using USC Settings Wizard for information on configuring USC or USC LCE network settings from the Network Settings page Unable to set new date and time Invalid Proxy Server USC or USC LCE was unable to change the system date and time To resolve this issue 1 Reboot the system 2 Re enter USC or USC LCE by pressing the lt F10 gt key 3 Change the date and time settings again The proxy server specified to access the FTP server is invalid See Select Download Method for more information Please enter a valid Encryption Key of up to 40 He
32. amming environments like Microsoft NET There arc additional implementation guides white papers profile specifications class definition mof files and code samples available in the Dell Tech Center at www delltechcenter com For more information also see the following e DIMF Web site www dmtf org standards profiles e WS MAN release notes or Readme file Auto Discovery The auto discovery feature enables automated discovery of unprovisioned systems on the network by management consoles that have integrated thc Dell provisioning server The management console provides user credentials to the iDRAC to create an admin account with these credentials so that the discovered systems can be managed With auto discovery enabled the iDRAC6 requests an IP address from DHCP and either acquires the name of the system where the management console or provisioning server is located and or subsequently resolves the address through DNS After acquiring the address of the management console the iDRAC6 securely handshakes to acquire account credentials The iDRAC can now be managed through its newly acquired credentials to perform operations such as remote operating system deployment If you explicitly ordered a Dell system with the Auto Discovery feature Enabled factory default setting is Disabled then the iDRAC will be delivered DHCP enabled and no user accounts are enabled If the auto discovery feature is set to Disabled you can manually
33. and move the files catalog xml gz and catalog xml gz sign from the root directory of the USB device to the catalog folder you just created 4 Use this USB device for Platform Update 56 USC and USC LCE Remote Service Features The Dell Lifecycle Controller Remote Services are a set of features focused on enabling automated system discovery by the remote consoles and enhancing remote operating system deployment capabilities These capabilities use the web services based hardware management interface provided by the Lifecycle Controller firmware Remote Services are aimed at simplifying operating system deployment and automating the setup and configuration of new Dell systems remotely Web Services for Management Web Services for Management WS MAN is a Simple Object Access Protocol SOAP based protocol designed for systems management WS MAN is published by the Distributed Management Task Force DMTF and provides a interoperable protocol for devices to share and exchange data across networks Dell Lifecycle Controller Remote Services uses WS MAN to convey DMTF Common Information Model CIM based management information the CIM information defines the semantics and information types that can be manipulated in a managed system The Dell embedded server platform management interfaces are organized into profiles where each profile defines the specific interfaces for a particular management domain or area of functionality Additional
34. and Disable Auto Discovery Feature Before enabling the Auto Discovery feature do the following 1 Press lt Ctrl gt lt e gt when prompted during system start up KA NOTE You must press lt Ctrl gt lt e gt within 5 seconds of when the message displays The iDRAC6 Configuration Utility page displays 2 Enable NIC for modular system only 3 Enable DHCP 4 Select Account Access Remote Service Features 61 co co N SI CI 10 11 12 Select Disabled Navigate to LAN Parameters Select Domain Name from DHCP Select On Select DNS Server from DHCP Select On Save and exit iDRAC6 Configuration Utility Restart the system To enable the auto discovery feature 1 2 3 4 Press lt Ctrl gt lt e gt when prompted during system start up KA NOTE You must press lt Ctrl gt lt e gt within 5 seconds of when the message displays The iDRAC6 Configuration Utility page displays Navigate to LAN User Configuration Select Auto Discovery Select Enable to enable the Auto Discovery feature To disable the auto discovery feature repeat step 1 step 2 and step 3 and select Disable KA NOTE Auto discovery feature will not run if any admin accounts are enabled Auto Discovery Workflow 1 2 3 62 Plug in your new Dell system to your network Plug in the power cables to turn on the system iDRAC starts acquires the management console provisioning server address from DHCP DNS and announces itsel
35. and proceed to Advanced Wizard Only Select Physical Disks Express Wizard Only Assign a Hot Spare To assign a hot spare to the virtual disk select the Assign a Hot Spare Disk check box otherwise leave the check box clear KA NOTE A hot spare is an unused backup physical disk that can be used to rebuild data from a redundant virtual disk A hot spare can be used only with a redundant RAID level Hot spares also have requirements for physical disk size The hot spare must be as big as or bigger than the smallest physical disk included in the virtual disk If the RAID level and physical disk availability do not meet these requirements a hot spare will not be assigned Click Next to continue with Express Wizard Only Review Summary Express Wizard Only Review Summary Review the virtual disk attributes you selected before creating a virtual disk IN CAUTION Clicking the Finish button deletes all existing virtual disks except for any foreign configurations that you specified should be kept All data residing on the deleted virtual disks will be lost Click Finish to create a virtual disk with the displayed attributes OR To return to a previous screen to review or change selections click Back To exit the Wizard without making changes click Cancel KA NOTE For more control over the virtual disk attributes click Cancel and use the Advanced Wizard to create the virtual disk Advanced Wizard Only Select Physical Disks
36. ates as they become available Sec Updating the Platform using the Platform Update Wizard for more information Disabling the Product You can disable USC or USC LCE to prevent your system from entering it on start up 1 Press lt Ctil gt lt e gt when prompted during system start up KA NOTE You must press lt Ctrl gt lt e gt within 5 seconds of when the message displays The iDRAC6 Configuration Utility page displays 2 Navigate to System Services 3 Select Disable System Services 4 Save your changes and exit the iDRAC6 Configuration Utility page menu The system reboots automatically To enable the product repeat step 1 and step 2 and then select Enable System Services USCandUSC LCE 15 Canceling a Request to Enter System Services If USC or USC LCE causes the system to repeatedly reboot you can cancel a request to enter System Services A CAUTION This action cancels all tasks USC or USC LCE is in the process of executing Dell strongly recommends that you cancel the request to enter System Services only when absolutely necessary 1 Press lt Ctrl gt lt e gt when prompted during system start up Z NOTE You must press lt Ctrl gt lt e gt within 5 seconds of when the message displays The iDRAC6 Configuration Utility page displays 2 Navigate to System Services 3 Select Cancel System Services Save your changes and exit the iDRAC6 Configuration Utility page The system reboots automatically
37. cal FTP server instead of ftp dell com KA NOTE A local FTP server is not required for users who have access to ftp dell com through a proxy server KA NOTE Check ftp dell com frequently to make sure your local FTP server has the most recent updates Requirements for a Local FTP Server The following requirements apply when configuring a local FTP server The local FTP server must support anonymous user access That is the local FTP server cannot require user authentication e The local FTP server must use the default port 21 You must use USC Settings wizard to configure the network card on your system before accessing updates from the local FTP server See Using USC Settings Wizard for more information 54 USC and USC LCE Creating the Local FTP Server Using Dell Server Updates DVD 1 Download the Dell Server Updates ISO to your system from Dell Support site at support dell com and burn it to a DVD 2 Copy all files in the repository folder of the DVD you just created to the root directory of the local FTP server 3 Create a folder named catalog in the root directory of the local FTP server and move the files catalog xml gz and catalog xml gz sign from the root directory of the FTP server to the catalog folder you just created 4 Use this local FIP server for Platform Update Accessing Updates on a Local FTP Server The users in your organization need to know the IP address of the local FTP server in order t
38. cal security configuring 34 platform updating from local FTP server 54 55 R RAID configuration wizard 20 configuring 45 92 Index remote operating system deployment 63 deployment interface 63 main features 63 prerequisites and dependencies 66 use case 66 workflow 66 remote services 7 57 S SUSE driver location 21 system crashes 85 system date time 35 system services canceling request to enter 16 disabled 12 not available 12 systems services update required 12 T TPM 33 troubleshooting 69 U UEFI 53 83 USC deleting 83 disabling 15 repair package 26 storing update files 82 updating 15 wizards 13 V vFlash 82 virtual disk configuring as a boot device 20 virtual media using for operating system installation 83 W web services for management 57 Windows drivers 22 installing to C drive 24 wizards Diagnostics 13 Hardware Configuration 13 OS Deployment 13 Platform Update 13 Settings 13 WS MAN 57 Index 93 94 Index
39. ce with very good data redundancy RAID 10 Combines mirrored physical disks with data striping If a physical disk fails data can be rebuilt using the mirrored data RAID 10 offers good read and write performance with good data redundancy RAID 50 A dual level array that uses multiple RAID 5 sets in a single array A single physical disk failure can occur in each of the RAID 5 without any loss of data on the entire array Although the RAID 50 has increased write performance when a physical disk fails and reconstruction takes place performance decreases data program access is slower and transfer speeds on the array arc affected RAID 60 Combines the straight block level striping of RAID 0 with the distributed double parity of RAID 6 Your system must havc at least cight physical disk to use RAID 60 Because RAID 60 is based on RAID 6 two physical disk from cach of the RAID 6 sets could fail without loss of data Failures while a single physical disk is rebuilding in one RAID 6 set do not lead to data loss RAID 60 has improved fault tolerance because more than half the number of total physical disk must fail for data loss to occur USC and USC LCE Z NOTE The virtual disk size is automatically calculated and displayed in the Size field You cannot change the virtual disk size If you are using the Express Wizard proceed to Express Wizard Only Assign a Hot Spare If you are using the Advanced Wizard click Next
40. cted the temporary storage area of USC and USC LCE that stores updates for your system Click OK and a second warning will appear indicating that the read only file system has a loop partition layout and that it needs to be formatted Click the Ignore drive button You may see both warnings several times during the course of Red Hat 5 x installation CAUTION During the beginning of Windows Server 2003 installation the installer will automatically detect and possibly assign the default drive letter C to USC and USC LCE temporary storage device OEMDRV Creating a new Windows bootable system partition on the hard disk will assign the partition to a drive letter other than C this is standard Windows installer behavior To assign the new partition to C see Assign a Windows Bootable System Partition to the C Drive for more information NOTE When the system reboots after you click Finish you may be prompted to press a key before booting to the operating system installation media If you do not press a key the system boots to the hard disk and not the operating system installation media NOTE In the event that the operating system installation is interrupted and the system reboots before installation completes you may be prompted to press a key in order to boot from the operating system installation media NOTE You can cancel the operating system installation by pressing the lt F10 gt key Pressing the lt F10 gt key at any point during
41. d in non volatile memory located on the main system board This memory is not removable and is not accessible through the operating system Is a virtual media device or vFlash card required to store data for updates No The files are stored in memory on the main system board What is virtual media Virtual media is remote media like CDs DVDs and USB keys that a server identifies as local media What should I do if an update fails If an update fails USC LCE will reboot and then attempt all the remaining pending updates selected After the final reboot the system returns to the USC LCE Home page Launch Platform Updates again and then re select the update that had failed and click Apply What is vFlash or virtual flash vFlash is a formatted SD Secure Digital card that plugs into IDRAC6 Enterprise vFlash can be formatted and enabled via iDRAC to make it accessible as a USB key for data storage Virtual flash is a partition on vFlash to which you can remotely write an ISO See the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide available at support dell com manuals for more information Can I add my own drivers to use for operating system installation No You cannot add your own drivers for operating system installation See Updating the Platform using the Platform Update Wizard for more information on updating the drivers that are used for operating system installation 82 Troubleshooting a
42. d on the system compare the versions in the Current and Previous fields KA NOTE An ellipsis appearing at the end of the displayed field indicates that the full value is not displayed To view more detailed information select the field the information appears below the comparison report e Component Displays the available updates select the check box of each update you want to apply Current Displays the component version currently installed on the system e Previous Displays the version of the rollback image 2 Click Apply KA NOTE The system reboots after the update process is complete When applying more than one update the system may need to reboot between updates In this case the system boots directly into USC LCE and continues the update process This is an unattended update process Updating Devices That Affect Trusted Platform Module Settings If BitLocker protection is enabled on your system updating certain components requires you to enter a recovery password or insert a USB flash drive containing a recovery key during the next system boot This situation occurs only if the Trusted Platform Module TPM security setting is set to On with Pre boot Measurements KA NOTE For information on how to set TPM settings see the BIOS User Guide available at support dell com manuals When USC LCE detects that TPM security is set to On with Pre boot Measurements a warning message displays indicating t
43. date the Driver Pack using USC or DUP and then run the command again Hash verification on Hash verification on the ISO image has failed The hash the ISO image failed value specified in the command is either not correct or the ISO image has been changed 1 Verify that the hash value specified in the command is correct 2 Ensure that the ISO has not been changed replace the ISO image on the share and run the command again Driver Pack config file Driver Pack config file not found in Lifecycle Controller not found in Lifecycle Driver Pack may be corrupt Controller Driver Pack 1 Update the Driver Pack using USC or DUP and then run might be corrupt the command again 80 Troubleshooting and Frequently Asked Questions Table A 4 Lifecycle Controller Error Messages and Resolutions continued Error Message Resolution Invalid value for ExposeDuration must be 60 65535 seconds The value specified for ExposeDuration is out of range It must be 60 65535 seconds 1 Run the command again with ExposeDuration value 60 to 65535 seconds Copying operating system drivers to network share failed Copying drivers for selected operating system to network share failed The share may be read only or the driver pack present in Lifecycle Controller may be corrupt 1 Ensure that the network share has write permission 2 Update the Driver Pack using USC or DUP and then run the command again Unable to detach ISO i
44. e Directory client and the local privileges for Active Directory groups Dell Virtual Media defines CIM and Dell extension classes for configuring Virtual Media Extends the USB Redirection Profile Dell Ethernet Port defines CIM and Dell extension classes for configuring NIC Side Band interface for the NIC Extends the Ethernet Port Profile Dell Power Utilization Management defines CIM and Dell extension classes for representing the host server s power budget and for configuring monitoring the host server s power budget Dell OS Deployment defines CIM and Dell extension classes for representing the configuration of operating system deployment features It extends thc management capability of referencing profiles by adding the capability to support operating system deployment activities by manipulating operating system deployment features provided by the service processor For more information on Dell OS Deployment functions see Remote Operating System Deployment Interface NOTE The WS MAN implementation complies with the DMTF WS MAN specification version 1 0 0 Remote Service Features 59 The Lifecycle Controller Remote Services WS MAN implementation uses SSL on port 443 for transport security and supports basic and digest authentication Web services interfaces can be utilized by leveraging client infrastructure such as Windows WinRM and Powershell CLl open source utilities like WSMANCLI and application progr
45. eck This error may be caused by temporary network problems try again later to connect to the update repository If you are using a local USB device for your update repository and this problem persists create the repository again see Configuring a Local USB Device or provide an alternate repository Unable to resolve host name This error is probably caused by one of the following You have specified an invalid name for the platform update FTP server See Select Download Method The Domain Name Server DNS specified in the Network Settings page is invalid See Using USC Settings Wizard DUP corrupted USC LCE has detected that one or more of the DUPs used to update your system is corrupted If you are using a local USB device for your update repository and this problem persists create the repository again see Configuring a Local USB Device or provide an alternate repository Please enter a valid IPv6 Address for this iDRAC Enter a valid IPv6 network address for iDRAC See IPv6 Configuration Please specify the IPv6 network address prefix length in the range of 1 to 128 14 Enter the number of significant bits in the IPv6 address prefix for your network The prefix length should be between 1 and 128 See IPv6 Configuration Troubleshooting and Frequently Asked Questions Table A 3 USC LCE Error Messages and Resolutions continued Error Message Resolution Please ent
46. emory I O devices CPU physical disks and other peripherals Performing Hardware Diagnostics To start the hardware diagnostics utility click Hardware Diagnostics in the left pane and click Run Hardware Diagnostics in the right pane When the diagnostics utility launches follow the instructions on the screen KA NOTE You must reboot your system to exit the Hardware Diagnostics utility and press lt F10 gt to re enter USC or USC LCE The results of the diagnostics tests arc displayed on the screen when the tests complete The test results describe the problems found You can use this information to search the Dell Support website at support dell com for details on resolving the problem If you want to exit the Hardware Diagnostics utility press the lt Esc gt key Pressing the lt Esc gt key causes the system to reboot USC andUSC LCE 25 Updating the Hardware Diagnostics Utility For Systems Supporting USC Download the required Dell Update Package DUP from Dell Support site at support dell com Run the DUP as an executable in the installed operating system For Systems Supporting USC LCE Use the Platform Update wizard to update the hardware diagnostics utility See Updating the Platform using the Platform Update Wizard for more information Alternatively you can also download the required Dell Update Package DUP from Dell Support site at support dell com and run the DUP as an executable in the installed operating s
47. equired If the message System Services update required appears when you boot your system the embedded device that stores the product may contain corrupted data To resolve the issue update the product by executing USC or USC LCE Dell Update Package DUP See the Dell Update Packages User s Guide at support dell com manuals for more information If an operating system is not installed on the system or if executing the DUP docs not fix the problem run USC or USC LCE repair package See Repairing USC or Repairing USC LCE for more information System Services not available Another process is currently using iDRAC Dell recommends waiting 30 minutes for the current process to complete then reboot your system and try to enter USC or USC LCE again KA NOTE If you believe the system is in an error condition or if you cannot wait the recommended 30 minute time period see Canceling a Reguest to Enter System Services After rebooting try to enter USC or USC LCE again USC and USC LCE The first time you launch USC or USC LCE it displays USC Settings wizard that allows you to configure your preferred language and network settings See Using USC Settings Wizard for more information Using the Wizards Wizard Description USC and USC LCE provide the following wizards based on your system s configuration OS Deployment Enables you to install an operating system See Deploying the Operating Syste
48. er the IPv6 Default Gateway address Enter the IPv6 default gateway address See IPv6 Configuration Please enter a valid IPv6 DNS Server 1 Address Enter a valid IPv6 DNS Server address See IPv6 Configuration Please enter a valid IPv6 DNS Server 2 Address Enter a valid IPv6 DNS Server2 address See IPv6 Configuration Please enter a valid iDRAC Name of up to 63 characters Pleasc enter a valid Domain Name of up to 64 characters Enter a valid iDRAC name that is less than or egual to 63 characters Enter a valid domain name that is less than or equal to 64 characters Please enter a valid Host Name of up to 62 characters Enter a valid host name that is less than or equal to 62 characters Please enter a value in the range of 1 to 4094 Enter a VLAN ID between 1 and 4094 See Advanced LAN Configuration Please enter a value in the range of 0 to 7 Enter a VLAN ID priority value between 0 and 7 See Advanced LAN Configuration iDRAC communication failure Please power down unplug the system wait 5 seconds Communication with iDRAC has failed To resolve this issue 1 Turn off the system and then unplug it 2 Wait 5 seconds apply power and 3 Plug the system back in and then turn it on power on a iDRAC hard failure Connection with iDRAC has failed To resolve this issuc Please power down unplug the system wait 5 seconds apply power and power on 1
49. er virtual disk attributes Select Advanced Wizard to specify all virtual disk settings KA NOTE Dell recommends a good knowledge of RAID and your hardware configuration to use the Advanced Wizard Click Next after making your selection USCandUSC LCE 4 Select Basic Settings Select the RAID type for the virtual disk from the RAID Level drop down menu 48 RAID 0 Stripes data across the physical disks RAID 0 does not maintain redundant data When a physical disk fails in a RAID 0 virtual disk there is no method for rebuilding the data RAID 0 offers good read and write performance with 0 data redundancy RAID 1 Mirrors or duplicates data from one physical disk to another If a physical disk fails data can be rebuilt using the data from the other side of the mirror RAID 1 offers good read performance and average write performance with good data redundancy RAID 5 Stripes data across the physical disks and uses parity information to maintain redundant data If a physical disk fails the data can be rebuilt using the parity information RAID 5 offers good read performance and slower write performance with good data redundancy RAID 6 Stripes data across the physical disks and uses two scts of parity information for additional data redundancy If one or two physical disks fail the data can be rebuilt using the parity information RAID 6 offers better data redundancy and read performance but slower write performan
50. f the disk then the controller uses the No Read Ahead policy Select the write policy from the Write Policy drop down menu Write Through The controller sends a write request completion signal only after the data is written to the disk The Write Through policy provides better data security than the Write Back policy since the system assumes the data is available only after it has been written to the disk Write Back The controller sends a write request completion signal as soon as the data is in the controller cache but has not yet been written to disk The Write Back policy may provide faster write performance but it also provides less data security since a system failure could prevent the data from being written to disk Force Write Back The write cache is enabled regardless of whether the controller has an operational battery If the controller does not have an operational battery data loss may occur in the event of a power failure USCandUSC LCE 51 e To assign a hot spare to the virtual disk select the Assign a Hot Spare Disk check box A hot spare is an unused backup physical disk that can be used to rebuild data from a redundant virtual disk e Select the physical disk to be used as the hot spare from the Hot Spare Disk drop down menu KA NOTE A hot spare can be used only with a redundant RAID level Hot spares also have requirements for physical disk size The hot spare cannot be smaller than the smallest p
51. f to the management console The management console validates and optionally accepts the secure handshake session from the iDRAC Remote Service Features 5 The management console provides creates user credentials with admin privileges and sends the login credentials to iDRAC 6 iDRAC receives and completes the secure handshake Remote Operating System Deployment The remote operating system deployment capabilities enable deployment of an operating system remotely using WS Man web services protocols and CIFS and NFS network file sharing protocols Remote Operating System Deployment Main Features Following are the main capabilities of remote operating system deployment e Remote activation of local exposure of embedded drivers as a USB device e Remote acquisition of embedded drivers per selected operating system Boot to an ISO image located on a network share Remote Operating System Deployment Interface Dell OS Deployment web services interface provides the capability to support operating system deployment activities by manipulating operating system deployment features provided by the iDRAC service processor Detailed interface specifications and class definition mof files can be found at the Lifecycle Controller area on the Dell Enterprise Technology Center at www delltechcenter com Using CIM and Dell extension classes using the web services protocols WS MAN Dell OS Deployment feature provides the following capabilitie
52. ge every aspect of the hardware including component and subsystem management that is beyond the traditional BMC Baseboard Management Controller capabilities Remote server management is accomplished using the network for programmatic web services while command line CLl and graphical user interfaces GUI are provided by thc iDRAC6 card in an operating system and system power state independent manner The UEFI environment provides the local console interface and the infrastructure for locally and remotely managing system components The remote services functionality enables consoles such as the Dell Management Console DMC and partner consoles to access LC 1 2 features in a pre operating system environment USC USC LCE provides an embedded solution on the local server to assist with provisioning in a pre operating system environment Remote Services Remote services are accessible over the network using a secured web services interface and can be programmatically utilized by applications and scripts Remote services enables existing consoles to perform one to many bare metal server provisioning The combination of a new Auto discovery feature to identify and authenticate the attached Dell system to the network and integration with one to many management consoles reduces the manual steps required for server provisioning Additionally remote services provides remotely accessible operating system deployment related features that Overview
53. h Human Interface Infrastructure HII HII is a UEFI standard method for viewing and setting a device s configuration You can utilize a single utility to configure multiple devices that had different pre boot configuration utilities in the past HII also provides localization meaning that utilities that were previously English only such as the BIOS lt F2 gt setup may now have a localized HII equivalent As of the current release of USC LCE your server s default configuration contains setups for two device types that are supported in the Hardware Configuration Advanced Configuration the system BIOS and NIC e The BIOS setup is very similar to the current setup utility press the lt F2 gt key during system startup however HII can access only a subset of the utilities available in system startup The NIC setup reflects various NIC attributes some of which were visible in the controller option read only memory ROM However many of these attributes were previously only modifiable in Operating System utilities Depending on your system configuration other device types may also appear in Advanced Configuration if they support the HII configuration standard Advanced Configuration wizard allows you to configure the following e System BIOS Settings e Intel Pro 1000 PT Server Adapter e Intel Pro 1000 PT Dual Port Server Adapter Intel Gigabit VT Quad Port Server Adapter e Intel 10 Gigabit AF DA Dual Port Server Adapter e In
54. hat certain updates require the recovery password or USB flash drive with the recovery key The warning message also indicates which components affect the BitLocker You can choose either not to update or to roll back those components by navigating to the Select Updates screen and deselecting the check boxes for the components USCandUSC LCE 33 Hardware Configuration USC LCE provides two different methods for configuring your hardware both of which are available from the main Hardware Configuration screen e Configuration Wizards guide you through setting up system devices The Configuration Wizards include Physical Security Configuration System Date Time Configuration iDRAC Configuration and RAID Configuration Advanced Configuration allows you to configure certain devices such as Network Interface Controllers NICs and the BIOS using Human Interface Infrastructure HII KA NOTE Ensure that you understand the implications of HII before using the Advanced Configuration feature HII is part of the UEFI standard USC LCE complies to UEFI version 2 1 See Advanced Configuration for more information Physical Security Configuration Use the Physical Security Configuration Wizard to control access to the system control panel To launch the Physical Security Configuration Wizard 1 Click Hardware Configuration in the left pane 2 Click Configuration Wizards in the right pane 3 Click Physical Security Configuration
55. hysical disk included in the virtual disk If the RAID level and physical disk availability do not meet these requirements the Assign a Hot Spare Disk check box is disabled Click Next after making your selection Advanced Wizard Only Review Summary The Summary screen displays the virtual disk attributes based on your selections A CAUTION Clicking the Finish button deletes all existing virtual disks except for any foreign configurations that you specified should be kept All data residing on the deleted virtual disks will be lost Click Finish to create a virtual disk with the displayed attributes OR To return to a previous screen to review or change selections click Back To exit the Wizard without making changes click Cancel Advanced Configuration Use Advanced Configuration to modify advanced settings 1 Select Hardware Configuration from the left menu 2 Click Advanced Configuration in the right panel 3 Select the device you want to configure KA NOTE Depending on the configuration setting changes the following message may be displayed One or more of the settings requires a reboot to be saved and activated Do you want to reboot now You can select No and continue making additional configuration changes or perform other tasks such as operating system deployment All changes will be applied during the next system boot 52 l USC and USC LCE USC LCE Hardware Configuration allows you to configure other devices throug
56. iDRAC NIC when not provided by DHCP This is the address that will be used to route requests when they cannot be resolved locally The Default Gateway field is limited to a maximum value of FFFF FFFE FFFF FFFEFFFF FFFEFFFF FFFE USCandUSC LCE 41 Get DNS Servers from DHCP If set to Yes the iDRAC NIC acquires the Domain Name System DNS server information from the DHCP server and deactivates the DNS Server 1 and DNS Server 2 controls If set to No the iDRAC NIC does not acquire the DNS server information from the DHCP server and you must manually specify the DNS Server 1 and DNS Server 2 fields DNS Server 1 Enables you to specify or edit the static IPv6 address for a primary DNS server when not provided by DHCP The DNS Server 1 field is limited to a maximum value of FFFF FFFE FFFF FFFE FFFF FFFE FFFF FFFE The iPv6 address is that of a DNS server utilized for name to IPv6 address resolution DNS Server 2 Enables you to specify or edit the static IPv6 address for a secondary DNS server when not provided by DHCP In the event that DNS Server 1 does not produce results the DNS Server 2 iPv6 address serves as a backup DNS server utilized for name to IPv6 address resolution The DNS Server 2 field is limited to a maximum value of FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFE Click Next to proceed to Virtual Media Configuration Virtual Media Configuration Set Virtual Media and Virtual Flash parameters KA NOTE The Virtual Media
57. job object instances Job object instances contain a job status property that can be checked to see what state the job is in and whether it completed successfully or encountered a problem and failed If a job failure occurs the job instance also contains an error message property that provides detailed information on the nature of the failure Other properties contain other error identification information that can be used to localize the error message to the supported languages and get more detailed error descriptions and recommended response action descriptions The GetHostMACInfo method on the DCIM_OSDeploymentService class returns an array of physical network port MAC addresses representing all the LAN on Motherboard LOM ports in the system The method requires no input parameters Remote Service Features 65 e All the DCIM_OSDeploymentService methods described in this document return error codes indicating whether the method successfully executed an error occurred or a job was created Job creation occurs if the action being performed in the method cannot be completed immediately Additionally if an error occurs the methods will also return output parameters that include an error message in English and other error identifiers that can be used to localize the error to languages supported by the Unified Server Configurator The other error identifiers can be used to index into and process Dell Message Registry XML files The Dell Me
58. l CD device to the host system The ISO file is no longer present network errors are preventing access to the ISO file or IDRAC may not be operating normally 1 Reset iDRAC and run the command again Unable to find the ISO file specified in the network share Ensure that you have specified the correct path to the ISO file in the command and all other user credentials are correct 1 Run the command again with correct path to ISO file The fork command for a child process to do the task failed Failed to execute fork system call to perform the task in a child process IDRAC may not be operating normally 1 Reset IDRAC and run the command Unable to get size or label from Driver Pack for selected operating system Unable to get the size or label for selected operating system from the Driver Pack present in Lifecycle Controller The driver pack may be corrupt 1 Update the driver pack using USC or DUP and run the command again Unable to boot to ISO image Booting to ISO has failed Either BIOS was unable to boot to the ISO image or provider did not get a response in 5 minutes from BIOS on successful boot to ISO image 1 Ensure there is no POST error that resulted in user interaction Press F1 to continue or F2 to run setup 2 Reset iDRAC and run the command Unable to detach ISO image from the host Unable to detach ISO image from the host Fither the image may have already detached or IDRAC may not be o
59. l Support site at support dell com You can also configure BIOS and system devices such as NIC RAID and iDRAC deploy an operating system and run Hardware Diagnostics to validate the system and attached hardware Common Features This section contains the features that are common to both USC and USC LCE Any additional steps or information required for USC LCE tasks are noted and provided USC and USC LCE 11 Launching the Product To launch either USC or USC LCE boot the system and press the lt F10 gt key within 10 seconds of the Dell logo being displayed during the system boot process to enter System Services If the system is in one of the following states pressing lt F10 gt will not allow you to enter System Services 12 System Services disabled If you power on or restart your system while iDRAC is initializing the message System Services disabledwill display during the system boot process This situation happens if you power on your system immediately after AC is applied to the system or if you restart the system immediately after resetting iDRAC To avoid this issue wait about a minute after resetting IDRAC to restart your system thus allowing enough time for iDRAC to complete initialization If the message System Services disabled still displays then the product may have been manually disabled See Disabling the Product for information on how to enable USC or USC LCE System Services update r
60. ll of the physical disks click Select All Click Next after making your selections Advanced Wizard Only Additional Settings Use the Additional Settings screen to specify cache policies and stripe element size You can also assign a hot spare to the virtual disk KA NOTE The virtual disk size is automatically calculated and displayed in the Size 50 field The user cannot change the virtual disk size Select the stripe element size from the Stripe Element Size drop down menu The stripe element size is the amount of disk space a stripe consumes on each physical disk in the stripe KA NOTE The Stripe Element Size drop down menu may contain more options than initially displayed on the screen Use the up arrow and down arrow keys to display all options USC and USC LCE Select the read policy from the Read Policy drop down menu Read Ahead The controller reads sequential sectors of the virtual disk when seeking data The Read Ahead policy may improve system performance if the data is written to sequential sectors of the virtual disk No Read Ahead The controller does not use the Read Ahead policy The No Read Ahead policy may improve system performance if the data is random and not written to seguential sectors Adaptive Read Ahead The controller initiates the Read Ahead policy only if the most recent read requests accessed sequential sectors of the disk If the recent read requests accessed random sectors o
61. lues fall in the range of 1 to 4094 as defined by IEEE 801 1g specification USCandUSC LCE 37 e VLAN Priority Sets the VLAN ID priority value Legal values fall in the range of 0 to 7 as defined by IEEE 801 1 1g specification e Auto Negotiate Turns the auto negotiate feature on or off When auto negotiate is on it determines whether iDRAC automatically sets the Duplex Mode and Network Speed values by communicating with the nearest router or hub When auto negotiate is off you must set the Duplex Mode and Network Speed values manually LAN Speed Configures the network speed to 100 Mb or 10 Mb to match the user s network environment KA NOTE This option is not available if Auto Negotiate is set to On LAN Duplex Configures the duplex mode to Full or Half to match the user s network environment KA NOTE This option is not available if Auto Negotiate is set to On 2 Click OK to save your settings and return to the LAN Configuration menu 3 Click Next to proceed to Common IP Configuration Common IP Configuration Register the iDRAC name set the domain name from DHCP and specify the domain name and host name string Register IDRAC Name If set to Yes the iDRAC name is registered with the Domain Name System DNS If set to No no registration takes place iDRAC Name Enables you to view or edit the iDRAC name to be used when registering with DNS The iDRAC Name string can contain up to 63 printable
62. ly Dell has defined a number of model and profile extensions that provide interfaces for additional capabilities The data and methods available through WS MAN are provided by the Lifecycle Controller Remote Services instrumentation interface mapped to the following DMTF profiles and Dell extension profiles Remote Service Features 57 Standard DMTF 58 Base Server defines CIM classes for representing the host server Base Metrics defines CIM classes for providing the ability to model and control metrics captured for managed elements Host LAN Network Port defines CIM classes for representing a network port that provides a LAN interface to a host system its associated controller and network interfaces Service Processor defines CIM classes for modeling service processors USB Redirection defines CIM classes for describing information about USB redirections For keyboard video and mouse devices this profile should be used if the devices are to be managed as USB devices Physical Asset defines CIM classes for representing the physical aspect of the managed elements SM CLP Admin Domain defines CIM classes for representing CLP s configuration Power State Management defines CIM classes for power control operations Command Line Protocol Service defines CIM classes for representing CLP s configuration IP Interface defines CIM classes for representing an IP interface of a man
63. ly define the DNS Server 1 and DNS Server 2 fields DNS Server 1 Enables you to specify or edit the static IPv4 address for a primary DNS server This IPv4 address is that of a DNS server utilized for name to IPv4 address resolution The DNS Server 1 field is limited to a maximum value of 255 255 255 255 DNS Server 2 Enables you to specify or edit the static IPv4 address for a secondary DNS server In the event that DNS Server 1 does not produce results the DNS Server 2 IPv4 address serves as a backup utilized for name to IPv4 address resolution This field is limited to a maximum value of 255 255 255 255 Click Next to proceed to IPv6 Configuration Pv6 Configuration Set IPv6 IP address source ethernet IP address IPv6 address prefix length default gateway and DNS server values 40 IPv6 Enables or disables the iDRAC NIC IPv6 protocol support Disabling IPv6 deactivates the remaining controls IP Address Source Enables or disables the ability of the iDRAC NIC to acquire an IPv6 address from the DHCP server Disabling IP Address Source deactivates the Ethernet IP Address Prefix Length and Default Gateway controls USC and USC LCE Ethernet IP Address Enables you to specify or edit the static IPv6 address for the iDRAC NIC when not provided by DHCP This field is limited to a maximum value of FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFE The multi cast ff00 8 and loopback 1 128 values are no
64. m Using the OS Deployment Wizard for more information e Hardware Diagnostics Enables you to perform diagnostics to validate the memory I O devices CPU physical disks and other peripherals See Hardware Diagnostics for more information e USC Settings Enables you to specify the language keyboard layout and network settings to be used with USC or USC LCE See Using USC Settings Wizard for more information USC LCE provides the following additional wizards based on your system s configuration e Platform Update Enables you to download and apply updates for your system You can access the updates from ftp dell com or a USB device attached to your system Sec Updating the Platform using the Platform Update Wizard and Configuring a Local USB Device for more information e Hardware Configuration Enables you to configure system devices Sec Hardware Configuration for more information Along with the above mentioned wizards USC LCE provides following options e Home Enables you to navigate back to Home screen About Enables you to view the version information of USC LCE and UEFI Click View Readme in the About wizard to view USC LCE readme USCandUSC LCE 13 Launching a Wizard USC and USC LCE display the available wizards in the left pane Click the wizard you want to launch and then follow the instructions displayed in the right pane Wizard Task Flow USC When using USC for the first ti
65. m configuration other devices may also appear in Advanced Configuration if they support the HII configuration standard See Hardware Configuration for more information 84 Troubleshooting and Frequently Asked Questions What should I do if my system crashes while using USC or USC LCE If your system crashes while using USC or USC LCE a black screen with red text will appear To resolve this problem first try rebooting your system and re entering USC or USC LCE If that does not resolve the problem perform the steps in Repairing USC of Repairing USC LCE If that does not resolve the problem contact Dell for technical assistance How do I find out the current installed version details of the USC LCE product Click About on the left navigation pane What should I do if I have an issue with mouse synchronization when I access USC LCE over the iDRAC KVM Ensure that the Single Cursor option under Tools in the iDRAC KVM menu is selected on the iDRAC KVM client See the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide available on the Dell Support site at support dell com manuals for more information Troubleshooting and Frequently Asked Questions 85 86 Troubleshooting and Frequently Asked Questions Glossary BitLocker A full disk encryption feature included with the Microsoft Windows Server 2008 operating system that encrypts entire volumes Controller A chip that controls the transfer of da
66. mage from the system Installed BIOS version does not support this method Cannot continue with DetachISOlmage because system does not have attached ISO image 1 Do not run DetachISOImage command The system has an older version of BIOS that does not support this method Install the latest version of BIOS to use this method 1 Update the BIOS to version 1 2 or later and then run the command again Unable to continue with Boot ToPXE ISO image is attached to the system Unable to continue with Boot ToPXE command because system has an ISO image attached Detach the ISO image before continuing with Boot ToPXE 1 Run DetachISOImage command and then run Boot ToPXE Lifecycle Controller is disabled Lifecycle Controller is disabled on the system so none of the remote enablement OSD commands will work Ensure Lifecycle Controller is enabled before running any command 1 Reboot the system and enable System Services using CTLR E option in the POST Boot to ISO Image has been cancelled by user using CTLR E option on the server User has cancelled system services by using CTLR E option during POST This has effectively cancelled the WSMAN request to boot to ISO 1 Do not cancel system services using CTLR E during POST when system is rebooting to the ISO Troubleshooting and Frequently Asked Questions 81 Frequently Asked Questions When USC LCE downloads updates where are the files stored The files are store
67. mdrv rpm For SUSE Linux Enterprise Server linux suse x86_64 sles10 install rpm Command to install the drivers rpm Uvh rpm Insert the Operating System Media To insert the operating system media 1 KA 22 Insert the operating system installation media when prompted and click Next NOTE USC supports internal SATA optical drives and USB optical drives and USC LCE supports internal SATA optical drives USB optical drives and virtual media devices If the installation media is corrupt or not readable then USC and USC LCE may be unable to detect the presence of a supported optical drive In this case you may receive an error message stating that no optical drive is available If the media is not valid if it is the incorrect CD or DVD for example a message displays reguesting that you insert the correct installation media NOTE FOR USC LCE ONLY Virtual media is supported through iDRAC See the User Guide for your system s iDRAC device for more information on setting up virtual media through iDRAC USC and USC LCE Reboot the System Use the following steps to reboot the system 1 A IN IN EN D ED Click Finish to reboot the system and continue with the operating system installation Upon reboot the system boots to the operating system installation media CAUTION During Red Hat 5 x installation you will receive a warning that a read only file system was detected Linux has dete
68. me Dell recommends you run the following wizards listed in order USC Settings You do not need to run this wizard again unless you want to change the language keyboard or network settings OS Deployment Run this wizard to install operating system Hardware Diagnostics Ensure that you maintain your system by running diagnostics on a regular basis Wizard Task Flow USC LCE When using USC LCE for the first time Dell recommends you run the following wizards listed in order 14 USC Settings You do not need to run this wizard again unless you want to change the language keyboard or network settings Platform Update Download and apply any updates Ensure that you run the Platform Update wizard regularly so that your system is up to date Hardware Configuration Run this wizard to configure your system devices OS Deployment Run this wizard to install operating system Hardware Diagnostics Ensure that you maintain your system by running diagnostics on a regular basis USC and USC LCE Accessing Help Each USC or USC LCE screen has a Help button in the upper right corner Click Help to display help for the current screen Viewing Readme Click About View Readme to display the Readme file Updating USC LCE You can update to the latest version of USC LCE using the Platform Update wizard Dell recommends running the Platform Update wizard on a regular basis to access upd
69. mission back to LOM 2 KA NOTE If one LOM fails but is later restored you can manually revert back to the original LOM settings by editing the NIC selection through the iDRAC Hardware Configuration wizard Shared with failover All LOMS Select this option to share the network interface with the host operating system The remote access device network interface is fully functional when the host operating system is configured for NIC teaming The remote access device receives data through NIC 1 NIC 2 NIC 3 and NIC 4 but it transmits data only through NIC 1 If NIC 1 fails the remote access device will transmit data on NIC 2 If NIC 2 fails the remote access device will transmit data on NIC 3 If NIC 3 fails the remote access device will transmit data on NIC 4 If NIC 4 fails the remote access device fails over all data transmission back to NIC 1 but only if the original NIC 1 failure has been corrected KA NOTE Shared with failover All LOMS option may not be available on iDRAC6 Enterprise controller Advanced LAN Configuration 1 Set additional attributes for VLAN VLAN ID VLAN priority Auto Negotiate LAN speed and LAN duplex VLAN Enables or disables the VLAN mode of operation and parameters When VLAN is enabled only matched VLAN ID traffic is accepted When disabled VLAN ID and VLAN Priority are not available and any values present for those parameters are ignored VLAN ID Sets the VLAN ID value Legal va
70. nd Frequently Asked Questions Can I update the drivers used by an installed operating system through USC or USC LCE No USC or USC LOE only provides drivers that are required for operating system installation To update the drivers used by an installed operating system see your operating system s help documentation Can I add my own drivers and firmware for updating USC or USC LCE to a local USB device No Only drivers and firmware downloaded from the Server Update Utility DVD s are supported See Configuring a Local USB Device for more information Can I delete USC or USC LCE No Can I use virtual media for the operating system media source during installation Yes See the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide for your system s iDRAC device for more information available at support dell com manuals Can I use a virtual USB for my update repository Yes See the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide for your system s iDRAC device for more information available at support dell com manuals What is UEFI With which version does USC or USC LCE comply UEFI Unified Extensible Firmware Interface is a specification that details an interface for transitioning control from the pre boot environment to the operating system USC or USC LCE complies with UEFI version 2 1 See www uefi org for more information Troubleshooting and Frequently Asked Questions
71. nds Operator Privileges Login to iDRAC Configure iDRAC Configure Users Execute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts Execute Diagnostic Commands User Privileges Login to iDRAC No Access No assigned privileges Smart Card Authentication Enables or disables Smart Card Authentication for iDRAC log in If enabled a Smart Card must be installed to access the iDRAC Enabled Enabling Smart Card login disables all command line out of band interfaces including SSM Telnet Serial remote RACADM and IPMI over LAN Disabled On subsequent logins from the graphical user interface GUI the regular login page displays All command line out of band interfaces including Secure Shell SSH Telnet Serial and RACADM are set to their default states Enabled with RACADM Enabling smart card login with RACADM disables all command line out of band interfaces including SSM Telnet Serial remote RACADM and IPMI over LAN while still allowing RACADM access Click Next to proceed to Summary Summary Displays the summary of the iDRAC configuration changes Click Apply to proceed to Confirmation 44 l USC and USC LCE Confirmation Confirm the changes you made by viewing the Summary screen You can apply the changes or cancel all changes and exit the iDRAC Configuration Wizard If you apply the changes a Please Wait message display
72. o specify the online repository when using the OS Deployment wizard If your users are accessing the local FTP server through a proxy server then they need to know the following information for the proxy server e The proxy server host name or IP address e The port number of the proxy server e The user name required for authentication on the proxy server The password required for authentication on the proxy server The type of proxy server Configuring a Local USB Device If your organization s users are on a private network that does not have access to external sites like ftp dell com you can provide updates from a locally configured USB device The USB device you use as a repository must be able to hold at least 3 GB of content A USB device is not required for users that have access to ftp dell com through a proxy server For the latest updates download the most recent Dell Server Updates ISO for your system from the Dell Support website at support dell com USCandUSC LCE 55 Creating the Local USB Repository Using Dell Server Updates DVD To create a repository on a local USB device using Dell Seryer Updates DVD 1 Download the Dell Server Updates ISO to your system from the Dell Support site at support dell com and burn it to a DVD 2 Copy all files in the repository folder of the DVD you just created to the root directory of the USB device 3 Create a folder named catalog in the root directory of the USB device
73. pearing at the end of the displayed field indicates that the full value is not displayed To view more detailed information select the field the information appears below the comparison report e Component Displays the available updates Select the check box for each update you want to apply e Current Displays the component version currently installed on the system e Available Displays the version of the available update USC andUSC LCE 31 2 Click Apply KA NOTE The system reboots after the update process is complete When applying more than one update the system may need to reboot between updates In this case the system boots directly into USC LCE and continues the update process No action on your part is required when the system reboots to complete the update process KA NOTE If the iDRAC firmware update is interrupted for any reason you may need to wait for up to 30 minutes before attempting another firmware update KA NOTE USC LCE does not support the update or rollback of PERC 5 E Adapter for external storage SAS 5i R Adapter for tape PERC S100 and PERC S300 Adapters and Intel NIC Adapters Rolling Back to Previous BIOS and Firmware Versions USC LCE enables you to roll back to a previously installed version of BIOS or firmware Dell recommends that you use this feature if you have a problem with the currently installed version and want to revert to the previously installed version KA NO
74. perating normally 1 Reset iDRAC to automatically detach the ISO image Troubleshooting and Frequently Asked Questions 79 Table A 4 Lifecycle Controller Error Messages and Resolutions continued Error Message Resolution Unable to continue Cannot continue with DetachISOlmage because another with DetachISOImage command is in the process of exposing ISO image and another command is in booting to it the process of exposing 1 See ConcreteJob status to ensure that the current running ISO Image and process is complete and then run DetachISOlmage booting to it Unable to continue 1 Wait until UnpackAndAttach finishes and then run with DetachDrivers DetachDrivers UnPackAndAttach is in progress Unable to detach Detaching the USB device that contains drivers for the USB device containing operating system installation from the host has failed operating system drivers The device may have been detached already or IDRAC may not be operating normally 1 Reset iDRAC to detach this device automatically Unable to continue with Unable to continue with Boot ToPXE command because BootToPXE another another process is using Lifecycle Controller command is running 1 Sec ConcreteJob status to ensure that the current running process is complete and then run BootToPXE Copying drivers for Copying drivers for selected operating system failed selected operating The Driver Pack may be corrupt system failed 1 Up
75. physical disks No controller is present No RAID controller is present in your system To resolve in the system this issue 1 Add a supported RAID controller that includes two or more physical disks 2 Re enter USC LCE by pressing the lt F10 gt key 3 Restart the RAID Configuration wizard No valid RAID level The number of physical disks attached to your system is found insufficient for the RAID level you selected Attach more physical disks and try again 16 Troubleshooting and Frequently Asked Questions Table A 3 USC LCE Error Messages and Resolutions continued Error Message Resolution An error occurred One or more settings may not be saved An error occurred when changing Hardware Advanced Configuration settings To resolve this issue 1 Reboot the system 2 Re enter USC LCE by pressing the lt F10 gt key 3 Change the settings again An error occurred One or more settings may not be restored An error occurred when restoring Hardware Advanced Configuration settings To resolve this issue 1 Reboot the system 2 Re enter USC LCE by pressing the lt F10 gt key 3 Re open the Advanced Configuration screen This feature is not supported in this configuration Your modular system does not support the feature you selected Table A 4 Lifecycle Controller Error Messages and Resolutions Error Message Resolution General failure An error has occurred No other detail
76. rivers are during the operating system installation See Deploy the Operating System for more information KA NOTE Although USC LCE comes with embedded drivers that are factory installed there may be more current drivers available You should run the Platform Update wizard to ensure that you have the most current drivers before installing the operating system Before installing the operating system the OS Deployment wizard detects if a boot device is available A boot device is a physical disk virtual disk or other storage device on which the operating system can be installed If your system has a RAID controller you can configure a virtual disk and choose to use the virtual disk as the boot device If your system does not have a RAID controller or if you choose to bypass the optional RAID configuration the OS Deployment wizard installs the operating system to a default location which is typically the disk identified as Disk 0 in the BIOS utility Launch the Operating System Deployment Wizard 1 To launch USC boot your system and press the lt F10 gt key within 10 seconds of the Dell logo being displayed Click OS Deployment in the left pane Click Deploy OS in the right pane For USC continue with the Select the Operating System Driver Source Location for USC only procedure that follows 5 For USC LCE if your system has a RAID controller continue with Optional RAID Configuration If your system does not ha
77. rotect data UEFI Unified Extensible Firmware Interface UEFI is a specification that details an interface for transitioning control from the pre boot environment to the operating system See www uefi org for more information virtual disk A virtual disk refers to storage created by a RAID controller from one or more physical disks Although a virtual disk may be created from several physical disks it is seen by the operating system as a single disk Depending on the RAID level used the virtual disk may retain redundant data in case of a disk failure Glossary 89 90 Glossary Index A auto discovery 60 disable 62 enable 61 BIOS configuring with HII 53 rolling back 32 BitLocker 33 CLI 7 D deployment interfaces 60 DHCP DNS configure 61 DUP 12 21 26 87 E error messages 69 F FAOs 82 firmware adding custom 83 interrupting install 32 rolling back 32 FTP configuring a local server for updates 54 55 H hardware advanced configuration 52 configuration wizards 34 configuring 34 hardware diagnostics updating the utility 26 HII 53 iDRAC configuring 35 Enterprise 36 42 82 Index 91 L LAN advanced configuration 37 Linux driver location 21 24 read only file system 23 updating drivers 24 0 operating system adding custom drivers 82 deploying 17 19 launching the wizard 18 using virtual media for installation 83 P physi
78. s Get the embedded driver pack a package of all supported operating system drivers for all supported operating systems for the platform version Remote management consoles applications and scripts request driver pack version and list of supported operating systems from iDRAC through WS MAN The GetDriverPackInfo method on the DCIM_OSDeploymentService class returns the embedded driver pack version and the list of operating systems supported by the driver pack Remote Service Features 63 64 After determining which operating system the drivers are needed for one the following methods can be invoked via WS MAN to unpack the appropriate drivers and expose them locally or acquire them remotely The UnpackAndAttach method on the DCIM OSDeploymentService class extracts the drivers for the requested operating system and places them on a internal USB device labeled OEMDRV The OEMDRV appears as a locally attached USB device to the system The method takes the operating system name and an expose duration time as input parameters and returns a job identification that can be subsequently checked for the status of the unpack and attach activity NOTE The drivers unpacked and attached are removed after the time specified in ExposeDuration parameter or if no time is specified in the method invocation then by default the OEMDRV USB device will be removed after 18 hours NOTE Ensure that ISO images attached during the process are det
79. s DVD 3 Remote Service Features Web Services for Management Auto Discovery aa aaa Configuring DHCP DNS Enable and Disable Auto Discovery Feature Auto Discovery Workflow Contents Remote Operating System Deployment 63 Remote Operating System Deployment Main Features 63 Remote Operating System Deployment Interface 63 Operating System Deployment Typical Use Case Scenario 66 A Troubleshooting and Frequently Asked Questions 69 Error Messages a 69 Frequently Asked Questions 82 Glossary 2 ce Ort ara Ca as ee So ae ee Saeed 87 uk AA Oi O OO I lack 91 Contents Contents Overview In order to provide new and robust server management capabilities the Unified Server Configurator Unified Server Configurator Lifecycle Controller Enabled USC USC LCE software product has been enhanced to include additional remote services functionality Since this addition allows for a comprehensive approach to server management the entire set of software components is now called Lifecycle Controller 1 2 LC 1 2 The LC 1 2 software components are built upon the integrated Dell Remote Access Controller 6 IDRAC6 Express card and the Unified Extensible Firmware Infrastructure UEFI system firmware The iDRAC6 works together with the UEFI firmware to access and mana
80. s are available at this time 1 Run the command again 2 Reset iDRAC and run the command Lifecycle Controller is being used by another process Lifecycle Controller is currently locked by another process Ensure that the process is completed before attempting to run another command 1 Run the command again after sometime 2 Ensure that USC or DUP is not running 3 Reset iDRAC and run the command Troubleshooting and Frequently Asked Questions 71 Table A 4 Lifecycle Controller Error Messages and Resolutions continued Error Message Resolution Cannot access Driver Driver Pack partition in Lifecycle Controller is not Pack partition in accessible The Lifecycle Controller might be corrupted Lifecycle Controller 1 Reset iDRAC and run the command Driver Pack not found in No Driver Pack in Lifecycle Controller Lifecycle Controller 1 Update the Driver Pack using USC or DUP and then run the command again Cannot allocate memory Unable to dynamically allocate memory to perform the task 1 Reset IDRAC and run the command Driver Pack does not Lifecycle Controller does not have any drivers for the have drivers for the selected operating system The installation will have to use selected operating the native drivers present on the operating system media system Cannot create Unable to create USB device to copy drivers for selected USB device to copy operating system iDRAC may not be operating normally
81. s to their power sources iDRAC automatically starts Wait one minute before switching on the system to allow the iDRAC to fully start Switch on the system and then press lt F10 gt to enter USC USC automatically detects the iDRAC6 Express card installed on the system and completes thc upgrade process If the installation is successful you are able to boot to Unified Server Configurator Lifecycle Controller Enabled NOTE If the installation fails you must upgrade iDRAC See the ntegrated Dell Remote Access Controller User Guide for more information After you have upgraded iDRAC repeat the above instructions Transferring an iDRAC6 Express Card from an Existing System to a Different System If the iDRAC6 Express card is transferred from one system to another The rollback feature is unavailable on the new system See Rolling Back to Previous BIOS and Firmware Versions for more information All pending USC LCE tasks that are in the process of execution are deleted on the new system Run Platform Update wizard to download the appropriate driver pack for the new system NOTE The driver pack is deleted if the iDRAC6 Express card is transferred to a different Dell system For example if you move the iDRAC6 Express card from Dell R410 system to Dell T410 system the driver pack is deleted Uninstalling the iDRAC6 Express Card 1 2 28 Tum off the system including any attached peripherals and disconnect the
82. s while your changes are saved When the operation is complete a final Confirmation screen displays indicating whether the changes were applied successfully left unchanged or failed Click Finish to save your settings and return to the main wizards screen RAID Configuration If your system has one or more supported PERC RAID controller s with PERC 6 1 firmware or greater or SAS RAID controller s you have the option of using the RAID Configuration wizard to configure a virtual disk as the boot device To launch the RAID Configuration Wizard 1 Click Hardware Configuration in the left pane 2 Click Configuration Wizards in the right pane 3 Click RAID Configuration to launch the wizard The following steps will walk you through the RAID Configuration wizard a View Current Configuration b Select RAID Controller c Foreign Configuration Found d Select the Express or Advanced Wizard e Select Basic Settings f Express Wizard Only Assign a Hot Spare g Express Wizard Only Review Summary h Advanced Wizard Only Select Physical Disks i Advanced Wizard Only Additional Settings j Advanced Wizard Only Review Summary USCandUSC LCE 45 View Current Configuration The View Current Configuration screen displays the attributes of any virtual disks already configured on the supported RAID controllers attached to the system You have two options e Accept the existing virtual disks without making changes To
83. sh feature of iDRAC requires a formatted secure digital SD card that is 256 MB or greater This feature can be enabled only if a valid image is present on the SD card See the User Guide for your system s iDRAC device for more information KA NOTE Dell branded vFlash media is required for the virtual flash partition Click Next to proceed to LAN User Configuration LAN User Configuration Set account access account related attributes and smart card authentication Account Access Enables or disables account access Disabling account access deactivates all other fields on the LAN User Configuration screen Account Username Enables the modification of an iDRAC username The Account Username field accepts a maximum of 16 printable ASCII characters Password Enables an administrator to specify or edit the iDRAC user s password The Password string is encrypted and cannot be seen or displayed after this property is set The Password field accepts a maximum of 20 characters Confirm Password Re enter the iDRAC user s password to confirm USC andUSC LCE 43 e Account Privilege Assigns the user s maximum privilege on the IPMI LAN channel to one of the following user groups Admin Operator User or No Access Admin Privileges Login to iDRAC Configure iDRAC Configure Users Clear Logs Execute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts Execute Diagnostic Comma
84. sitory again see Configuring a Local FTP Server or provide an alternate repository 72 Troubleshooting and Frequently Asked Questions Table A 3 USC LCE Error Messages and Resolutions Error Message Resolution Drivers pack not found OR Error populating OS list USC LCE cannot find the drivers required to install the operating system To resolve this issue perform a platform update see Updating the Platform using the Platform Update Wizard Unable to find a device capable of reading the OS install media The repository you selected as a source for the updates has failed an integrity check USC LCE cannot detect a device to read the operating system media One of the following situations is probably causing the error No optical device is available on the system Shut down the system and add a SATA optical device or USB optical device e If an optical device is present it may not be properly connected Check to ensure the device cables are adequately seated e If an optical device is present it is disabled in the BIOS Reboot the system enter the BIOS setup utility and enable the SATA ports for the optical device e iDRAC virtual media is disabled See the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide for your system available at support dell com manuals This error may be caused by temporary network problems try again later to connect to the update repository
85. ssage Registry files are available in the six supported languages one file per language In addition to translated error messages the Message Registry files contain additional detailed error descriptions and recommended response actions for each error returned by the Lifecycle Controller Remote Services web service interface For more information on methodologies for localizing web services error messages see Localizing Dell Web Services Error Message white paper at the Lifecycle Controller area on the Dell Enterprise Technology Center at www delltechcenter com Operating System Deployment Typical Use Case Scenario This section contains a typical scenario to deploy an operating system remotely You need to perform the following steps in order to deploy operating systems remotely Prerequisites and Dependencies The following are the prerequisites and dependencies for deploying the operating system remotely e Boot disk is available to install operating system or the operating system ISO image on the network share e It is recommended that the latest driver pack is installed and available in USC LCE e Provisioning console application or appropriate scripts that utilize are capable of sending WS MAN web services requests and method invocations 66 Remote Service Features Workflow The following is a typical workflow for remote operating system deployment Create the custom pre operating system operating system image and share i
86. system from the electrical outlet KA NOTE To discharge the residual power in the system press the power button once Remove the iDRAC6 Express card from the iDRAC6 Express slot See the Hardware Owner s Manual for your system for more information on Installing iDRAC6 Express Card USC and USC LCE 3 Reconnect the system and peripherals to their power sources 4 Switch on the system and then press lt F10 gt to enter USC Unified Server Configurator Lifecycle Controller Enabled Unique Features This section contains the features that are only available in USC LCE For information on features common to USC and USC LCE see Common Features Updating the Platform using the Platform Update Wizard Use the Platform Update wizard to view the current versions of the installed applications and firmware information You can use the Platform Update Wizard to display a list of available updates for your system After you select the updates you want to apply USC LCE downloads and applies the updates KA NOTE To ensure optimal system performance and avoid system problems Dell recommends that you download and apply updates on a regular basis To run the Platform Update wizard you need access to the Dell File Transfer Protocol FTP server at ftp dell com Alternatively your system administrator may provide the updates on a local USB device or on a Dell Server Update Utility DVD Contact your system administrator to find o
87. t on the network or create the desired operating system media ISO image Get the list of supported operating system and driver pack version information Stage the operating system drivers by unpacking and attaching drivers for operating system deployment These drivers will be installed during the operating system deployment process Remotely boot to the custom pre operating system operating system image to initiate the operating system deployment process Run Detach commands to detach the ISO media and driver device For more information on the Lifecycle Controller Remote Operating Systems Deployment feature including the Lifecycle Controller 1 2 Web Services Interface Guideline white papers the Dell OS Deployment Profile data model specification class definition mof files sample code and scripts see the Lifecycle Controller area on the Dell Enterprise Technology Center at www delltechcenter com Remote Service Features 67 68 Remote Service Features Troubleshooting and Frequently Asked Questions This section describes the error messages commonly generated by USC and USC LCE and provides suggestions for resolving the errors It also answers questions that are frequently asked by USC and USC LCE users Error Messages Table A 1 describes the error messages commonly generated by USC and USC LCE and provides suggestions for resolving the errors Table A 2 describes the error messages commonly generated by USC
88. t valid addresses for the Ethernet IP address and or the other address related fields described in this section IPv6 Address forms supported X X X X X X X X In this preferred form X represents the hexadecimal values of the eight 16 bit pieces of the address You can omit leading zeros in individual fields but you must include at least one numeral in every field x two colons Using this form you can represent a string of contiguous zero fields in the preferred form The can only appear once in the address You can also use this form to represent unspecified addresses 0 0 0 0 0 0 0 0 x x ix x x x d d d d This form is sometimes more convenient when dealing with a mixed environment of IPv4 and IPv6 nodes In this form x represents thc hexadecimal values of thc six high order 16 bit pieces of thc address and d represents thc decimal values of the four low order 8 bit pieces of the address standard IPv4 representation Prefix Length Enables you to specify or edit thc number of significant bits in the IPv6 address to be used as a prefix up to a maximum of 128 The prefix length number of bits in the Ethernet IP address is the netmask for the IPv6 network to which the iDRAC NIC belongs The more significant bits that are defined the fewer IPv6 addresses will be available on the network with the specified prefix Default Gateway Enables you to specify or edit the static IPv6 default gateway for the
89. ta between the microprocessor and memory or between the microprocessor and a peripheral device such as a disk drive or the keyboard RAID controllers perform RAID functions such as striping and mirroring to provide data protection disk pool A logical grouping of disks attached to a RAID controller on which one or more virtual disks can be created DUP Dell Update Package A self contained executable in a standard package format Each Update Package is designed to update a single software component on your system HII Human Interface Infrastructure HII is a UEFI standard method for viewing and setting a device s configuration hot spare A physical disk that is available to aid in recovery of a logical drive logical drive See virtual disk physical disk A non volatile randomly addressable device for storing data Physical disks are rewritable and commonly referred to as disk drives RACADM A command line utility that provides a scriptable interface that allows you to locally or remotely configure a remote access controller RAC Glossary 87 RAID Redundant Array of Independent Disks SAS Serial Attached SCSI SATA Serial ATA SBUU Systems Build and Update Utility An integrated tool for your Dell systems that enables you to update BIOS and firmware in the pre operating system environment apply these settings on the current system or on multiple systems and install the operating system SCSI Small Computer
90. tel 10 Gigabit AT Port Server Adapter Intel 10 Gigabit XF SR Port Server Adapter e Broadcom Dual Port 10G KX4 e Broadcom Quad Port GBE e Intel Quad Port GBE e Intel Dual Port 10G KX4 e Broadcom Dual Port 10G SFP e Broadcom Quad Port 10 100 1000 BASET Intel Quad Port 10 100 1000 BASET USC andUSC LCE 53 e Intel Dual Port 10 100 1000 BASET Broadcom NetXtreme Gigabit Ethernet Broadcom 5709C NetXtreme II GigE Broadcom 5709C NetXtreme II GigE Broadcom 57710 NetXtreme IT 10GigE KA NOTE Integrated Broadcom NICs are controlled both by the BIOS and by settings stored on the device itself As a result the Boot Protocol field in the HII of integrated NICs has no effect this setting is instead controlled by the BIOS on the Integrated Devices screen To set integrated NICs to an iSCSI or PXE boot mode select System BIOS Settings then select Integrated Devices On this screen you will see a list of each embedded NIC select the appropriate value Enabled for no boot capability Enabled with PXE to use the NIC for PXE boot or Enabled with iSCSI to use the NIC to boot from an iSCSI target Configuring a Local FTP Server If your organization s users are on a private network that does not have access to external sites specifically ftp dell com you can provide platform updates from a locally configured FTP server The users in your organization can access updates or drivers for their Dell server from the lo
91. th the host operating system and routes management traffic to a separate physical network it can be separated from the application traffic KA NOTE This option is available only if an iDRAC6 Enterprise controller is present in the system Shared with failover Select this option to share the network interface with the host operating system The remote access device network interface is fully functional when the host operating system is configured for NIC teaming The remote access device receives data through the LAN on motherboard LOM 1 and LOM 2 but it transmits data only through LOM 1 If LOM fails the remote access device fails over to LOM for all data transmission The remote access device continues to use LOM 2 for data transmission If LOM 2 fails the remote access device fails over all data transmission back to LOM 1 USC and USC LCE Shared with failover LOM 2 Select this option to share the network interface with the host operating system The remote access device network interface is fully functional when the host operating system is configured for NIC teaming The remote access device receives data through the LAN on Motherboard LOM and LOM 2 but transmits data only through LOM 2 If LOM 2 fails the remote access device fails over to LOM 1 for all data transmission The remote access device continues to use LOM 1 for data transmission If LOM 1 fails the remote access device fails over all data trans
92. the installation process or while rebooting causes any drivers provided by the OS Deployment wizard to be removed NOTE Microsoft Windows Server 2008 UEFI operating system installations are not currently supported NOTE After the operating system is installed you cannot update USC or USC LCE by running a DUP in the operating system environment for the next 18 hours USCandUSC LCE 23 Update Drivers for Linux Systems Only On the following operating systems Dell recommends that you update your system with the extracted drivers after installation The drivers are extracted to a drive or device named OEMDRV Red Hat Enterprise Linux 4 8 server The location of the drivers on the OEMDRV drive after installation is oemdrv rpm Red Hat Enterprise Linux 5 3 server The location of the drivers on the OEMDRV drive after installation is oemdrv rpm SUSE Linux Enterprise Server 10 with Service Pack 2 The location of the drivers on the OEMDRV drive after installation is linux suse x86_64 sles10 install rpm Use the following command to install the drivers rpm Uvh rpm Assign a Windows Bootable System Partition to the C Drive After you have completed USC or USC LCE portion of Windows Server 2003 installation your server will reboot and begin the text mode portion of the installation During this phase you may need to perform the following steps to ensure Windows installs to your C drive
93. to launch the wizard 4 Set System Control Panel Access to one of the following options e Disabled You do not have access to information or control other than the information displayed by the management controller and you cannot specify actions View Only You can move through the data screens to obtain information using the system control panel interface e View and Modify You can obtain information and make changes using the system control panel interface 5 Click Finish to apply the changes To return to the Configuration Wizards screen click Back To exit the wizard click Cancel 34 l USC and USC LCE System Date Time Configuration Use the System Date Time Configuration Wizard to set the date and time for the system To launch the System Date Time Configuration Wizard 1 Click Hardware Configuration in the left pane 2 Click Configuration Wizards in the right pane 3 Click System Date Time Configuration to launch the wizard The default system date and system time shown in USC LCE is the date and time reported by the system BIOS 4 Modify the System Date and Time HH MM SS AM PM values as required 5 Click Finish to apply the changes To return to the Configuration Wizards screen click Back To exit the wizard click Cancel iDRAC Configuration Use the iDRAC Configuration Wizard to configure and manage iDRAC parameters This wizard is similar to the iDRAC Configuration Utility in the leg
94. user name string You must enter a valid password To maintain compatibility with other iDRAC configuration tools Dell recommends using only digits 0 9 alphanumeric characters a z A Z and hyphens in the password string Please enter a valid Confirmation password You must re enter the new password and the confirmation password Be certain that both passwords arc exactly the same Troubleshooting and Frequently Asked Questions 71 Table A 2 USC Error Messages and Resolutions Error Message Resolution Unable to find a device capable of reading the OS install media USC cannot detect a device to read the operating system media One of the following situations is probably causing the error No optical device is available on the system Shut down the system and add a SATA optical device or USB optical device If an optical device is present it may not be properly connected Check to ensure the device cables arc adequately seated If an optical device is present it is disabled in the BIOS Reboot the system enter the BIOS setup utility and enable the SATA ports for the optical device The repository you selected as a source for the updates has failed an integrity check This error may be caused by temporary network problems try again later to connect to the update repository If you arc using a local FTP server for your update repository and this problem persists create the repo
95. ust specify e Proxy Server The server host name or the IP address of the proxy server e Proxy Port The port number of the proxy server USC andUSC LCE 19 e Proxy Type The type of proxy server KA NOTE HTTP and SOCKS 4 proxy types are supported by USC e Proxy User Name The user name required for authentication on the proxy server e Proxy Password The password required for authentication on the proxy server 2 Select Save Locally to save the drivers locally from the online repository From the Save Locally drop down menu select the USB drive to save the system drivers Local Drive Select Local Drive if the drivers are available from a USB device or Dell Systems Management Tools and Documentation DVD For information on setting up a USB device for updates see Configuring a Local USB Device 3 Click Next If your system has a RAID controller continue with Optional RAID Configuration If your system does not have a RAID controller continue with Select an Operating System Optional RAID Configuration If your system has a RAID controller you have the option of launching the RAID Configuration wizard and configuring a virtual disk as the boot device KA NOTE If your system does not have a RAID controller the OS Deployment wizard bypasses the RAID configuration option and goes directly to Select an Operating System KA NOTE For S100 S300 controllers virtual disks cannot be created using
96. ut the preferred method for accessing updates in your organization See Configuring a Local FTP Server for more information KA NOTE If you are using FTP as your update method you must configure the network card using USC LCE USC Settings wizard before accessing the updates See Using USC Settings Wizard for more information View Current Version Information 1 Boot your system and press the lt F10 gt key within 10 seconds of the Dell logo being displayed 2 Click Platform Update in the left pane 3 Click View Current Versions in the right pane USCandUSC LCE 29 Launch the Platform Update Wizard 1 Boot your system and press the lt F10 gt key within 10 seconds of the Dell logo being displayed 2 Click Platform Update in the left pane 3 Click Launch Platform Update in the right pane Select Download Method You can download updates from Dell s FTP server at ftp dell com using the Platform Update wizard or from a local FTP server or from a local USB device or Dell Server Updates DVD KA NOTE To enable the text boxes and drop down menus under local FTP server or Dell FTP Server and USB Device select the corresponding FTP Server or Local Drive check box 1 Select either FTP Server or Local Drive FTP Server Select FTP Server to download updates from the configured FTP server using thc Platform Update wizard Enter the appropriate information according to the method you are using to access the FTP server EL
97. ve a RAID controller continue with Select an Operating System 18 USC and USC LCE Select the Operating System Driver Source Location for USC only Use this screen to select the driver required for operating system installation You can download operating system drivers from an online repository or from a local drive KA NOTE The text boxes or drop down menus under Online Repository and Local Drive do not become active until you select the corresponding Online Repository or Local Drive check box 1 Select either Online Repository or Local Drive Online Repository Select Online Repository to download drivers from an FTP server Enter thc appropriate information according to the method you are using to access the FTP server KA KU NOTE If you use a firewall you should configure it to allow outgoing FTP traffic on port 21 The firewall must also be configured to accept incoming FTP response traffic NOTE Currently USC supports only anonymous FTP login To download drivers from the online repository Dell FTP server you must enter ftp dell com in the Address field OT To download drivers from a locally configured online repository in the Address field you must specify the server host name or the IP address of the server on which the drivers reside For information on setting up local FTP server see Configuring a Local FTP Server To download drivers by using a proxy server to access an FTP server you m
98. x digits Enter a valid encryption key that contains not more than 40 hex digits Valid characters are within the ranges of 0 9 a f and A E Please enter a valid IPv4 Address for this iDRAC Enter a valid IPv4 protocol address for iDRAC that is between 0 0 0 0 and 255 255 255 255 Please enter a valid Subnet Mask Enter a valid Subnet Mask that is between 0 0 0 0 and 255 255 255 255 70 Troubleshooting and Frequently Asked Questions Table A 1 USC and USC LCE Error Messages and Resolutions continued Error Message Resolution Please enter a valid Default Gateway Address Enter a valid default gateway address that is between 0 0 0 0 and 255 255 255 255 Please enter a valid IPv4 DNS Server 1 Address Enter a valid IPv4 DNS Serverl address that is between 0 0 0 0 and 255 255 255 255 Please enter a valid IPv4 DNS Server 2 Address Enter a valid IPv4 DNS Server2 address that is between 0 0 0 0 and 255 255 255 255 Account access change failed Multiple user accounts required See help for details You must create another user account Click the Help button in the upper right corner of the screen for more information Please enter a valid Username Please enter a valid Password You must enter a valid user name To maintain compatibility with other iDRAC configuration tools Dell recommends using only digits 0 9 alphanumeric characters a z A Z and hyphens in the
99. ystem Repairing USC If the message System Services update required appears when you boot up the embedded device that stores USC may contain corrupted data To resolve the issue you must first attempt to update USC by executing USC Dell Update Package DUP See the Dell Update Packages User s Guide available at support dell com manuals for more information Repairing USC LCE If the message System Services update required appears when you boot up the embedded device that stores USC LCE may contain corrupted data To resolve the issue you must first attempt to update USC LCE by executing USC LCE Dell Update Package DUP See the Dell Update Packages User s Guide available at support dell com manuals for more information If running the DUP does not solve the problem use USC LCE repair package 1 Go to ftp dell com LifecycleController and download the file named USC_1 1 0_Rep_A00 usc or newer version to a temporary location 2 Connect to iDRAC on your system using the iDRAC Web interface For more information on iDRAC see the Integrated Dell Remote Access Controller 6 IDRAC6 User s Guide 3 From the iDRAC Web interface click Remote Access 4 Select the Update tab and then browse to USC LCE Repair Package you downloaded from ftp dell com 26 l USC and USC LCE KU Click Next and then click OK to confirm the upload Allow the process to complete before you continue to step 6 Reboot your system

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