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Dell IN2020M User's Manual

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1. Using the On Screen Display OSD Menu K NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves the changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press any key to launch the OSD menu and press a to display the main menu Main Menu for Analog VGA Input Dell IN2020 Dell IN2020M E Auto Adjust Auto Adjust ee Color Settings E Input Source L Display Settings ee Color Settings Other Settings C Display Settings Personalize Other Settings Personalize Or Main Menu for non Analog non VGA Input file Cl Users santhosh v Desktop UG en operate htm 3 27 2013 12 21 03 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide E Input Source ee Color Settings C Display Settings pary Other Settings Personalize Dell IN2020M K NOTE Auto Adjust is only available when you are using the analog VGA connector 2 6 Press the Vv and A buttons to move between the setting options As you move from one icon to another the option name is highlighted See the table for a complete list of all the options available for the monitor Press the gt button once to activate the highlighted option Press the Vv and A buttons to select the desired parameter Press the gt button to enter the slide bar and then use the Vv and A bu
2. Vertically splits the screen into two segments The left half of the screen in the normal mode and the right half of the screen is displayed in the color enhanced mode Dell IN2020M Dell IN2020 IN2020M Flat Panel Monitor User s Guide Reset Color Settings Back Enhanced Demo Mode NOTE Demo Mode is only available for video input Returns your monitor color settings to the factory default settings 9 Press the button to go back to or exit the main menu Display Settings Horizontal Position Vertical Position Sharpness Pixel Clock Phase Dynamic Contrast Reset Display Setting Back Menu Dell IN2020 Brightness Contrast Auto Adjust ee Color Settings Other Settings gt Personalize Dynamic Contrast Use the Mand A buttons to adjust image left and right Minimum is 0 Maximum is 100 Use the Mand A buttons to adjust image up and down Minimum is 0 Maximum is 100 Use the v and A buttons to adjust for best image quality Allows you to increase the level of contrast to provide sharper and more detailed image quality Resets the display settings to the factory default settings Press the button to go back to or exit the main menu This feature can make the image look sharper or softer Use Vor A to adjust the sharpness from 0 to 100 The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference These settings
3. Environmental IN2020 IN2020M Operating 0 to 40 C 32 to 104 F Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Non operating Operating 10 to 80 non condensing file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Operating 4 485 m 14 700 ft max Non operating Non operating 12 191 m 40 000 ft max ee 256 08 BTU hour maximum Thermal dissipation 119 5 BTU hour typical Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings If required the user can select different settings but in most cases monitor installation is automatic LCD Monitor Quality amp Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot When the pixel remains permanently lit it is known as a bright dot When the pixel remains black it is Known as a dark dot In almost every case these fixed pixe
4. Graphics or Video If your computer is connected to your monitor choose Graphics If a DVD STB or VCR is connected to your monitor choose Video Mode suitable for desktop applications Mode for multimedia applications e g video playback Mode suitable for gaming applications Select warm mode to obtain a red tint This color setting is typically used for color intensive applications photograph image editing multimedia movies etc Select cool mode to obtain a bluish tint This color setting is typically used for text based applications spreadsheets programming text editors etc Use the Vv or A buttons to increase or decrease each of the three colors R G B independently in single digit increments from 0 to 100 Mode suitable for movie playback Mode suitable for game applications Mode suitable for sports scenes Mode suitable for nature scenes This feature can make the video image color shift from green to purple Use this feature to adjust the skin tone Use v or A buttons to adjust the hue from 0 to 100 Vv increases the green hue in the image A increases the purple hue in the image NOTE Hue adjustment is only available for video input Allows you to adjust the color saturation of the video image Use Vv or A buttons to adjust the saturation from 0 to 100 Vv makes video image looks monochrome makes video image looks colorful NOTE Saturation adjustment is only available for video input
5. Select one control menu for each shortcut key to allow direct access Dell IN2020 Dell IN2020M Shortcut key1 Preset Modes Brightness Contrast Shortcut key1 Preset Modes Auto Adjust Shortcut key2 gt Brightness Contrast Auto Adjust Shortcut key2 gt Brightness Contrast ee Color Settings E Input Source C Display Settings es Color Settings Other Settings C Display Settings Other Settings OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message Dell IN2020 IN2020M Dell IN2020M The current input timing is not supported by the monitor display The current input timing is not supported by the monitor display Please change your input timing to or any other monitor Please change your input timing to or any other monitor listed timing as per the monitor specifications listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor The recommended mode is 1600x900 When monitor enters Power Save mode the following message appears file C Users santhosh_v Desktop UG_en operate htm 3 27 2013 12 21 03 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Dell IN2020 IN2020M Entering Power Save Mode els Activate the compute
6. one of the following procedures If you have a Dell desktop or portable computer o Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop o Go to the support site for your computer and download the latest graphic drivers o Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays The Soundbar has a capacitive touch front control panel a white LED for power indication and two audio headset jacks Attach mechanism Headphone connectors Power indicator ew NE Power Volume control Using the Tilt Tilt file C Users santhosh_v Desktop UG_en operate htm 3 27 2013 12 21 03 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide With the built in pedestal you can tilt the monitor for the most comfortable viewing angle 21 K NOTE The base is detached when the monitor is shipped from the factory Back to Contents Page file Cl Users santhosh v Desktop UG en operate htm 3 27 2013 12 21 03 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Back to Contents Page Solving Problems Dell IN2020 IN2020M monitor User s Guide i Self Test Built in Diagnostics i Common Problems Product Specific Problems Troubleshooting the Dell
7. possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button is depressed fully No Video Power LED on No picture or no brightness Increase brightness amp contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to Factory Settings Change the video resolution to the correct aspect ratio 16 9 Shaky J ittery Video Wavy picture or fine movement Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to Factory Settings Check environmental factors Relocate the monitor and test in another room Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Stuck on Pixels LCD screen has bright spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Pic
8. s sound card Test the Soundbar using another audio source i e portable CD player Distorted Sound Other audio source is used Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the audio source Decrease the volume of the audio source Turn the volume down Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Clear any obstructions between the Soundbar and the user Soundbar Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source i e portable CD player Low Volume Volume is too low Clear any obstructions between the Soundbar and the user Turn the volume up to its maximum level Set all Windows volume controls to their maximum Increase the volume of the audio application Test the Soundbar using another audio source i e portable CD player Back to Contents Page file Cl Users santhosh_v Desktop UG_en solve htm 3 27 2013 12 21 04 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Back to Contents Page Appendix Dell IN2020 IN2020M monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Contacti
9. 0 x 1024 64 000 60 000 108 0 VESA 1280 x 1024 79 976 75 025 135 0 VESA 1600 x 900 55 540 60 000 97 75 Electrical Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI D TMDS 600mV for each differential line positive polarity at 50 ohm input impedance for IN2020M Video input signals Sunroute Separate horizontal and vertical synchronizations polarity free TTL level SOG y p 9 Composite SYNC on green AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 1 6A Max l 120 V 30 A Max Physical Characteristics e D sub Blue connector Connector type e DVI D White connector for IN2020M only e D sub Detachable Analog 15 pin shipped attached to the monitor file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Signal cable type e DVI D Detachable DVI D Solid pins optional Dimensions with stand Height 363 mm 14 30 inches Width 481 mm 18 95 inches Depth 152 mm 5 98 inches Dimensions without stand Height 288 00 mm 11 34 inches Width 481 mm 18 95 inches 61 mm 2 38 inches Depth Stand dimensions Weight with packaging 5 6 kg 12 32 Ib Weight with stand assembly and 4 2 kg 9 22 Ib cables Weight without stand assembly for wall mount or VESA mount 2 9 kg 6 28 Ib considerations no cables Weight of stand assembly 1 1 kg 2 47 Ib
10. Dell IN2020 IN2020M Flat Panel Monitor User s Guide Dell IN2020 IN2020M monitor User s Guide About Your Monitor Setting Up the Monitor Operating the Monitor Solving Problems Appendix Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own IN2020b IN2020Mb
11. IN2020f IN2020Mf June 2010 Rev A00 file Cl Users santhosh_v Desktop UG_en index htm 3 27 2013 12 20 57 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Back to Contents Page About Your Monitor Dell IN2020 IN2020M monitor User s Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality amp Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and contact Dell if something is missing K NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries e Monitor without stand e Stand file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide e Power Cable e DVI Cable optional e VGA Cable file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide e Safety Information e Drivers and Documentation media e Quick Setup Guide Ber kona Pro rn rr tic Caer Product Features The IN2020 IN2020M flat panel display has an active matrix Thin Film Transistor TFT and Liquid Crystal Display LCD The monitor features include N2020 IN2020M 50 8cm 20 viewable area display 1600 x 900 re
12. Soundbar Optional 0 CAUTI ON Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove the Analog blue connector cable from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also the dialog shown below will continuously scroll through the screen a Dell IN2020 IN2020M Pe Dell IN2020M No VGA cable No DVI D cable mas 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you have performed Step 5 check your video controller and computer system Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inhe
13. able DVI Connector for 1N2020M only file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide J 2 x x ellz s xx Mie is x x Belles Ea _ Pesteg efecto e em Oo o o e e file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Flat Panel Specifications a Preset display area Horizontal 442 8 mm 17 4 inches Vertical 249 1 mm 9 8 inches Pixel pitch 0 277 mm Based on estimation Viewing angle 160 vertical typical 160 horizontal typical N2020 1IN2020M Color Gamut Typical is based on CIE1976 78 and CIE1931 68 Resolution Vertical scan range 50 Hz to 76 Hz automatic Maximum preset resolution 1600 x 900 at 60 Hz Preset Display Modes IN2020 IN2020M Display Mode Horizontal Frequency Vertical Frequency Hz Pixel Clock Sync Polarity Horizontal Vertical file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide kHz MHz VGA 720 x 400 31 469 70 087 28 3 fs VGA 640 x 480 31 469 59 940 25 2 f VGA 640 x 480 37 500 75 000 31 5 VESA 800 x 600 37 879 60 317 40 0 FF VESA 800 x 600 46 875 75 000 49 5 VESA 1024 x 768 48 363 60 004 65 0 F VESA 1024 x 768 60 023 75 029 78 8 VESA 1152 x 864 67 500 75 000 108 0 4 VESA 128
14. are accessed through the main OSD menu by selecting Display Settings If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again Menu Dell IN2020M Brightness Contrast Auto Adjust E Input Source ee Color Settings Seed Other Settings Dynamic Contrast Personalize Other Settings tt Language Menu Transparency Menu Timer file Cl Users santhosh v Desktop UG en operate htm 3 27 2013 12 21 03 PM Menu O Brightness Contrast E Auto Adjust ee Color Settings C Display Settings eel Personalize Allows you to adjust the OSD background from opaque to transparent OSD Hold Time Sets the amount of time the OSD will remain active after the last time you pressed a button Use the Mand A buttons to adjust the slider in 5 second increments from 5 to 60 seconds Dell IN2020 Language option to set the OSD display to one of 6 languages English Espanol Francais Deutsch Simplified Chinese Japanese Menu Dell IN2020M Brightness Contrast Auto Adjust E Input Source ee Color Settings C Display Settings EE Ober Setings Personalize Dell IN2020 IN2020M Flat Panel Monitor User s Guide Menu Lock dl Controls user access to adjustments When selected no user adjustments are allowed All buttons are locked except the button NOTE Lock function Either soft
15. ease visit Dell com K NOTE The Graphics are used for the purpose of illustration only Appearance of the the computer may vary After you have completed connecting the VGA DVI cable follow the procedure below to complete your monitor setup 1 Plug the power cables for your computer and monitor into a nearby outlet 2 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems Attaching the Soundbar Optional file Cl Users santhosh_v Desktop UG_en setup htm 3 27 2013 12 21 01 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide 1 Working from the rear of the monitor attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector 4 Insert the mini stereo plug from the rear of the Soundbar into the computer s audio output jack or the monitor s audio output jack NOTICE Do not use with any device other than the Dell Soundbar Removing the Monitor Stand file Cl Users santhosh_v Desktop UG_en setup htm 3 27 2013 12 21 01 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide After placing the monitor panel on a soft cloth or cushion complete the following steps to remove the base 1 Press and hold the Stand release button 2 Lift the stand up and away from t
16. he monitor Back to Contents Page file Cl Users santhosh_v Desktop UG_en setup htm 3 27 2013 12 21 01 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Back to Contents Page Operating the Monitor Dell IN2020 IN2020M monitor User s Guide Using the Front Panel Controls Using the On Screen Display OSD Menu Setting the Maximum Resolution Using the Dell Soundbar Optional Using the Tilt Using the Front Panel Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change 1 2 3 4 5 1 2 Shortcut keys Use this button for direct access to the control menu that you define in the personalize menu The default settings are Preset Modes Select and Brightness Contrast Select 1 e ee Use this button for different display preset modes on your monitor Preset Modes Select 2 se Use this button to access the Brightness Contrast control menu Brightness Contrast 3 B Use this button to open the On Screen Display OSD See Using the OSD Menu OSD Menu 4 x Use this button to exit the OSD menu Exit 5 l Use the power button to turn the monitor on and off Power button The white light indicates that the monitor is on and fully functional An amber light indicates power save mode
17. lock through OSD menu or hard lock Press and hold the button above power button for 10 sec Unlock function Only hard unlock Press and hold the button above power button for 10 sec DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable using software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Dell IN2020 IN2020M The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function LCD Conditionin 9 If an image appears to be retained on the monitor select LCD Conditioning to help eliminate any image retention Using the LCD Conditioning feature may take several hours Severe cases of image retention are known as burn in the LCD Conditioning feature does not remove burn in Dell IN2020 IN2020M This feature will help reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run Do you want to continue LCD Conditioning is currently in progress Press any button on the monitor to terminate LCD Conditioning at any time Reset all OSD settings to the factory default settings Factory Reset Press the button to go back to or exit the main menu Back Personalize There are 2 shortcut keys on the front panel
18. ls are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered normal and within competitive standards For more information see Dell Support site at support dell com Maintenance Guidelines Caring for Your Monitor CAUTION Read and follow the Safety Instructions before cleaning the monitor 1 CAUTION Before cleaning the monitor unplug the monitor from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor e To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice a white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than lighter colored monitors To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use Back to Contents Page file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s G
19. nal when user No picture the LED light is amber e Check the signal source Ensure that the computer is not in power saving by moving the mouse or controls pressed When control button is pressed pressing any key on the keyboard the message No VGA cable or e Check whether the signal cable is plugged in and seated properly Re plug the signal cable if No DVI D cable will appear necessary e Re boot the computer or video player The monitor will not fill the entire The picture does not fill the height e Due to the non standard formats of DVDs the monitor may not show the full screen pictures screen or width of the screen Troubleshooting the Dell Soundbar Optional No Sound Soundbar has power power Plug the audio line in cable into the computer s audio out jack indicator is on Set all Windows volume controls to their maximum Play some audio content on the computer i e audio CD or MP3 Turn the volume up Clean and reseat the audio line in plug Test the Soundbar using another audio source i e portable CD player Distorted Sound Computer s sound card is used as the audio source Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the sound card Set all Windows volume controls to their midpoints Decrease the volume of the audio application Turn the volume down Clean and reseat the audio line in plug Troubleshoot the computer
20. ng Dell CAUTION Safety Instructions ak CAUTION Use of controls adjustments or procedures other than those specified in this documentation i may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the Safety Information that ships with your monitor FCC Notice U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you U UW N Back to Contents Page file Cl Users santhosh_v Desktop UG_en appendx htm 3 27 2013 12 21 05 PM
21. olor Picture lacks color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector file Cl Users santhosh_v Desktop UG_en solve htm 3 27 2013 12 21 04 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Picture color is not good Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application Try a different Color Preset Setting in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Image retention from a static Faint shadow from the static image Use the Power Management feature to turn off the monitor at all times when not in use for more image left on the monitor for a displayed appears on the screen information see Power Management Modes long period of time Alternatively use a dynamically changing screensaver Product Specific Problems SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Screen image is too small Image is centered on screen but e Perform monitor reset on Factory Reset does not fill entire viewing area Cannot adjust the monitor with OSD does not appear on the e Turn the monitor off and unplug the power cord and then plug back and power on the buttons on the front panel screen No Input Sig
22. r and wake up the monitor to gain access to the OSD If you press any button other than the power button the following message will appear Dell IN2020 IN2020M There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again Em If VGA DVI input is selected and both VGA and DVI cable are not connected a floating dialog box as shown below appears Dell IN2020 IN2020M No VGA cable Clits Dell IN2020M No DVI D cable See Solving Problems for more information Dell IN2020M Entering Power Save Mode oO Dell IN2020M There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again Setting the Maximum Resolution To set the maximum resolution for the monitor Windows XP Right click on the desktop and select Properties Select the Settings tab Set the screen resolution to 1600 x 900 Click OK WN HH Windows Vista or Windows 7 Right click on the desktop and select Personalization Click Change Display Settings WN HH Click OK Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 1600 x 900 If you do not see 1600 x 900 as an option you may need to update your graphics driver Depending on your computer complete
23. rent problem with your monitor or with your computer and video card E NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 On the front panel press and hold the shortcut button 1 and shortcut button 4 keys on the front panel simultaneously for 2 seconds A gray screen appears Carefully inspect the screen for abnormalities Press the shortcut button 4 key on the front panel again The color of the screen changes to red Inspect the display for any abnormalities Repeat steps 5 and 6 to inspect the display in green blue and white colored screens NOU The test is complete when the white screen appears To exit press the shortcut button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer OSD Warning Messages file Cl Users santhosh_v Desktop UG_en solve htm 3 27 2013 12 21 04 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide For OSD related issues see OSD Warning Messages Common Problems The following table contains general information about common monitor problems that you might encounter and the
24. solution plus full screen support for lower resolutions m Tilt adjustment capability a Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions m Plug and play capability if supported by your system m On Screen Display OSD adjustments for ease of set up and screen optimization m Software and documentation CD which includes an information file INF Image Color Matching File ICM and product documentation m Energy Saver feature for Energy Star compliance m Security lock slot Identifying Parts and Features Front View file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide Front View Label Description 1 2 Shortcut keys The default settings are Preset Modes and Brightness Contrast 1 Shortcut key Preset Modes Default 2 Shortcut key Brightness Contrast Default 3 OSD menu select 4 EXIT 5 Power On Off Back View Front Panel Controls Back View file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM n O N Dell IN2020 IN2020M Flat Panel Monitor User s Guide Label 1 Barcode serial number label 2 Security lock slot 3 Dell Soundbar mounting brackets 4 Regulatory rating label 5 Stand release button Side View Left Side Bottom View Description Use To contact Dell for technical support To help secure your monitor To a
25. thosh v Desktop UG en operate htm 3 27 2013 12 21 03 PM The Input Source menu is to used to select between different video signals that may be connected to your monitor Menu Dell IN2020M Brightness Contrast Auto Adjust ee Color Settings _ Display Settings Other Settings Personalize Scan for Sources Push v4 to scan for available input signals Dell IN2020 IN2020M Flat Panel Monitor User s Guide PLEA DVI D Back Select VGA input when you are using the analog VGA connector Push V to select the VGA input source Select DVI D input when you are using the Digital DVI connector Push vA to select the DVI input source 9 Push the button to go back to or exit the main menu Color Settings VGA input Video input Input Color Format Mode Selection Preset Modes Standard Multimedia Game Warm Cool Custom RGB Movie Game Sports Nature Saturation Demo Mode file Cl Users santhosh v Desktop UG en operate htm 3 27 2013 12 21 03 PM Use the color settings to adjust the Image mode and color format Menu Dell IN2020 Brightness Contrast E Auto Adjust s Color setings C Display Settings Auto Adjust E Input Source s Color Setings Other Settings C Display Settings Personalize s Other Settings Personalize Allows you to set the color format Allows you to set the display mode to
26. ttach the optional Dell Soundbar Lists the regulatory approvals To release stand assembly from monitor file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide IN2020 IN2020M Bottom view Label Description Label Description AC power cord connector 00 AC power cord connector 629 Ce 5 OG VGA connector 5 ol BIg DVI connector P OG VGA connector Monitor Specifications Power Management Modes If you have VESA s DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If input from a keyboard mouse or other input devices is detected by the computer the monitor will automatically wake up The following table shows the power consumption and signaling of this automatic power saving feature IN2020 IN2020M VESA Modes a Vertical B n si nr Power Consumption nr Normal operation Active Active Active White 25 W maximum 22 W lt a K NOTE This monitor is ENERGY STAR S compliant arri ENERGY STAR E NOTE Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the file Cl Users santhosh_v Desktop UG_en about htm 3 27 2013 12 20 59 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide monitor Pin Assignments VGA Connector 15 pin Side of the Connected Signal C
27. ttons according to the indicators on the menu to make your changes D Press the button to return to the main menu or exit the OSD menu Icon Menu and Submenus Description SSS Czy Brightness Contrast Brightness Contrast Back Allows you to adjust the brightness and contrast Dell IN2020 Dell IN2020M Auto Adjust Auto Adjust ee Color Settings E Input Source C Display Settings ee Color Settings prag Other Settings C Display Settings Personalize Other Settings Personalize Brightness adjusts the luminance of the backlight Press the A button to increase the brightness and Press the v button to decrease the brightness min 0 max 100 Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the A button to increase contrast and press the Vv button to decrease contrast min 0 max 100 The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen gt Press the button to go back to or exit the main menu Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto adjustment in progress NOTE In most cases Auto Adjust produces the best image for your configuration Input Source Auto Select file Cl Users san
28. ture too dim or too bright Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Horizontal Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics Synchronization Problems Screen is scrambled or appears torn Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor turns on amp off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Missing C
29. uide Back to Contents Page Setting Up the Monitor Dell IN2020 IN2020M monitor User s Guide Attaching the Base i Connecting the Monitor Attaching the Soundbar Optional Removing the Monitor Stand Attaching the Base K NOTE The stand is detached when the monitor is shipped from the factory After placing the monitor panel on a soft cloth or cushion complete the following steps to attach the base 1 Fit the groove on the back of the monitor to the two tabs on the upper part of the stand 2 Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand Connecting the Monitor R CAUTION Before you begin any of the procedures in this section follow the safety instructions To connect your monitor to the computer perform the following steps instructions file Cl Users santhosh_v Desktop UG_en setup htm 3 27 2013 12 21 01 PM Dell IN2020 IN2020M Flat Panel Monitor User s Guide 1 Turn off your computer and disconnect the power cable 2 Connect the white digital DVI D or blue analog VGA display connector cable to the corresponding video port on the back of your computer Do not use all the cables on the Same computer Use all of the cables only when they are connected to different computers with appropriate video systems Connecting the blue VGA cable Connecting the White DVI Cable for I N2020M only K NOTE Optional purchase item To purchase a DVI cable pl

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