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Dell E228WFP User's Manual

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1. Height 11 92 inches 302 83 mm Width 12 20 inches 309 93 mm Depth 5 90 inches 149 98 mm Weight with packaging 20 94 lbs 9 5 kg LCD Monitor Quality amp Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot In almost every case these fixed pixels are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered normal and within competitive standards For more information see Dell Support site at support dell com Caring for Your Monitor l To clean your antistatic screen slightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air l Use a slightly dampened warm cloth to clean the plastics Avoid using detergent of any kind as some detergents leave a milky film on the plastics l If you notice a white powder when you unpack your monitor wipe it off with a cloth This white powder occurs during the shipping of the monitor l Handle your monitor with care as darker colored plastics may scratch and show white scuff marks more than lighter colored monitor l To help ma
2. 1 Auto Detect Digital Input Cannot Display This Video Mode Optimum resolution 1680 x1050 60Hz 2 Analog Input Cannot Display This Video Mode Optimum resolution 1680 x1050 60Hz or 3 Digital Input Cannot Display This Video Mode Optimum resolution 1680 x1050 60Hz NOTE The floating Dell Self test Feature Check dialog appears on screen if the monitor cannot sense a signal cable or Occasionally no warning message appears but the screen is blank This could also indicate that the monitor is not synchronizing with the computer See Solving Problems for more information Setting the Optimal Resolution 1 Right click on the desktop and select Properties 2 Select the Settings tab 3 Set the screen resolution to 1680 x 1050 60Hz 4 Click OK If you do not see 1680 x 1050 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell SoundBar is a stereo two channel system ad
3. Preferred Accounts Division Sales over 400 employees 044 556 3433 Public Sales government agencies educational institutions and medical institutions 044 556 5963 Global Segment Japan 044 556 3469 Individual User 044 556 1657 Individual User Online Sales 044 556 2203 Individual User Real Site Sales 044 556 4649 Switchboard 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Online Support support ap dell com Technical Support for XPS computers only toll free 080 999 0283 Technical Support Customer Service toll free 080 200 3800 Technical Support Dimension PDA Electronics and Accessories toll free 080 200 3801 Sales toll free 080 200 3600 Fax 2194 6202 Switchboard 2194 6000 Latin America Customer Technical Support Austin Texas U S A 512 728 4093 Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service Austin Texas U S A 512 728 3883 Sales Austin Texas U S A 512 728 4397 Sales Fax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxembourg International Access Code 00 Country Code 352 Online Support support euro dell com Support 342 08 08 075 Home Small Business Sales 32 0 2 713 15 96 Corporate Sales 26 25 77 81 Customer Serv
4. VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 49 5 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 VESA 1280 x 1024 64 0 60 0 135 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1680 x 1050 65 0 60 0 146 25 Electrical Video input signals Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI D TMDS 600mV for each differential line positive polarity at 50 ohm input impedance with HDCP support Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL level AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 1 5A Inrush current 120V 30A Max 240V 60A Max Physical Characteristics Connector type 15 pin D subminiature blue connector DVI D white connector Signal cable type Digital Detachable DVI D Solid pins shipped detached from the monitor Analog Detachable D Sub 15pins shipped attached to the monitor Dimensions with stand Height 16 10 inches 409 10 mm Width 20 12 inches 511 14 mm Depth 5 87 inches 149 16 mm Dimensions without stand Height 13 13 inches 333 54 mm Width 20 12 inches 511 14 mm Depth 2 56 inches 65 00 mm Stand dimensions
5. PC graphics display over DVI l Blue Preset is selected to obtain a bluish tint This color setting is typically used for text based applications spreadsheets programming text editors etc l Red Preset is selected to obtain a redder tint This color setting is typically used for color intensive applications photograph image editing multimedia movies etc l Normal Preset is selected to obtain the default factory color settings This setting is also the sRGB l User Preset Use the plus and minus buttons to increase or decrease each of the three colors R G B independently in single digit increments from 0 to 100 l This feature can make color shift of video image to green or purple This is used to adjust for desired flesh tone color Use from 0 to 100 makes video image shade into greenish makes video image shade into purplish NOTE Hue adjustment only available for video playback via DVI using HD YPbPr makes video image looks more monochrome makes video image looks more colorful NOTE Saturation adjustment only available for video playback via DVI using HD YPbPr OSD Settings Horizontal Position Vertical Position OSD Hold Time OSD Lock Adjust the settings for the OSD including the location and the amount of time the menu remains on screen Position of the OSD l To adjust the horizontal position of t
6. Optimum Resolution 1680 x1050 60Hz or 1 Auto Detect Digital Input Cannot Display This Video Mode Optimum Resolution 1680 x1050 60Hz This means that the monitor cannot synchronize with the signal that it is receiving from the computer Either the signal is too high or too low for the monitor to use See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1680 X 1050 60Hz Occasionally no warning message appears but the screen is blank This could also indicate that the monitor is not synchronizing with the computer or that the monitor is in a power save mode General Problems The following table contains general information about common monitor problems you might encounter 2 Analog Input Cannot Display This Video Mode Optimum Resolution 1680 x1050 60Hz or 3 Digital Input Cannot Display This Video Mode Optimum Resolution 1680 x1050 60Hz COMMON SYMPTOMS PROBLEM DESCRIPTION POSSIBLE SOLUTIONS No Video Power LED off No picture monitor is dead Check connection integrity at the both ends of the video cable verify that the monitor and computer are plugged into a working electrical outlet and that you have pressed the power button No Video Power LED on No picture or no brightness l Press the input select button in the front of the monitor and ensure the correct input source is selected l Incre
7. is on and fully functional An amber light indicates power save mode NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear Main Menu for Auto Detect Analog VGA Input Main Menu for Auto Detect Digital DVI Input or Main Menu for Analog VGA Input Main Menu for digital DVI Input When the OSD is locked pressing the menu button takes the user directly to the OSD settings menu with OSD Lock selected Select No to unlock and allow user access to all applicable settings or NOTE Auto Adjust Positioning and Image Settings are only available when you are using the analog VGA connector 2 Push the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the table below for a complete list of all the options available for the monitor 3 Push the MENU button once to activate the highlighted option 4 Push and button to select the desired parameter 5 Push MENU to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Push the MENU button once to return to the main menu to select another option or push the MENU button two or three ti
8. Blanked Amber Less than 2 W Switch off Off Less than 1 W NOTE The OSD only functions in the normal operation mode One of the following messages appears when the menu or plus buttons are pressed when in Active off mode 1 Auto detect In Power Save Mode Press computer power button or any key on keyboard or move mouse or 2 Analog Input In Power Save Mode Press computer power button or any key on keyboard or move mouse or 3 Digital Input In Power Save Mode Press computer power button or any key on keyboard or move mouse This monitor is ENERGY STAR compliant as well as TCO 99 power management compatible Pin Number Monitor Side of the 15 pin Side Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock Note Pin 1 is at the top right Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings If desired you can select different settings but in most cases monitor installation is automatic Pin Signal Assignment Pin Signal Assignment Pin Signal Assignm
9. CD player Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user l Turn the Power Volume knob on the Soundbar clockwise to the maximum volume setting l Set all Windows volume controls to their maximum l Increase the volume of the audio application l Test the Soundbar using another audio source i e portable CD player Back to Contents Page Using Your Monitor Stand Dell E228WFP Flat Panel Monitor User s Guide Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Attaching the Stand 1 Place the stand on a flat surface 2 Fit the groove on the back of the monitor onto the two tabs of the stand 3 Lower the monitor so that the monitor mounting area snaps on locks to stand Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management hole to neatly organize all cables as shown above Using the Tilt With the built in pedestal you can tilt the monitor for the most comfortable viewing angle NOTE Stand is detached when the monitor is shipped from the factory Removing the Stand After placing the monitor panel on a soft cloth or cushion press and hold the stand removal button and then remove the stand Back to Contents Page NOTE To prevent scratches on the LCD screen whil
10. Online Support support euro dell com Technical Support for XPS computers only 020 674 45 94 Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Service 020 674 42 00 Relational Customer Service 020 674 4325 Home Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand International Access Code 00 Country Code 64 Online Support support ap dell com support ap dell com contactus Technical Support for XPS computers only toll free 0800 335 540 Technical Support Customer Service Sales 0800 441 567 Nicaragua Online Support www dell com ni la techsupport dell com Technical Support Customer Service Sales 001 800 220 1377 Norway Lysaker Online Support support euro dell com Technical Support for XPS computers only 815 35 043 International Access Code 00 Country Code 47 Technical Support 671 16882 Relational Customer Service 671 17575 Home Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama Online Support www dell com pa la techsupport dell com Technical Support Customer
11. Sales 011 709 7700 City Code 11 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Countries Technical Support Customer Service and Sales Penang Malaysia 604 633 4810 Spain Madrid International Access Code 00 Country Code 34 City Code 91 Online Support support euro dell com Home and Small Business Technical Support 902 100 130 Customer Service 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Service 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Online Support support euro dell com Technical Support for XPS computers only 77 134 03 40 Technical Support 08 590 05 199 Relational Customer Service 08 590 05 642 Home Small Business Customer Service 08 587 70 527 Employee Purchase Program EPP Support 020 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 587 705 81 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Online Support support euro dell com Tech_support_central_Europe dell com Technical Support for XPS computers only 0848 338 857 Technical Support Home an
12. Service Sales 011 800 507 1264 Peru Online Support www dell com pe la techsupport dell com Technical Support Customer Service Sales 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Online Support support euro dell com pl_support_tech dell com Customer Service Phone 57 95 700 Customer Service 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal International Access Code 00 Country Code 351 Online Support support euro dell com Technical Support 707200149 Customer Service 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico Online Support www dell com pr la techsupport dell com Technical Support toll free 1 866 390 4695 or 1 866 851 1760 Customer Service and Sales 1 877 537 3355 St Kitts and Nevis Online Support www dell com kn la techsupport dell com Technical Support Customer Service Sales toll free 1 866 540 3355 St Lucia Online Support www dell com lc la techsupport dell com Technical Support Customer Service Sales toll free 1 866 464 4352 St Vincent and the Grenadines Online Support www dell com vc la
13. cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures l Reorient the receiving antenna l Relocate the system with respect to the receiver l Move the system away from the receiver l Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following infor
14. com Technical Support Customer Service Sales 0800 012 0231 Czech Republic Prague International Access Code 00 Country Code 420 Online Support support euro dell com czech_dell dell com Technical Support 22537 2727 Customer Service 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen International Access Code 00 Country Code 45 Online Support support euro dell com Technical Support for XPS computers only 7010 0074 Technical Support 7023 0182 Customer Service Relational 7023 0184 Home Small Business Customer Service 3287 5505 Switchboard Relational 3287 1200 Switchboard Fax Relational 3287 1201 Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica Online Support www dell com dm la techsupport dell com Technical Support Customer Service Sales toll free 1 866 278 6821 Dominican Republic Online Support www dell com do la techsupport dell com Technical Support Customer Service Sales 1 800 156 1588 Ecuador Online Support www dell com ec la techsupport dell com Technical Support Customer Service Sales calling from Quito toll free 999 119 877 655 3355 Technical Support Customer Service Sales calling from Guayaqu
15. for XPS computers only toll free 1300 790 877 Home and Home Office toll free 1300 655 533 Medium and Large Business toll free 1800 633 559 Small Business Education Local Government toll free 1800 060 889 Customer Service toll free 1300 662 196 Austria Vienna International Access Code 900 Country Code 43 Online Support support euro dell com tech_support_central_europe dell com Technical Support for XPS computers only 08 20 24 05 30 81 Home Small Business Sales 08 20 24 05 30 00 Home Small Business Fax 08 20 24 05 30 49 Home Small Business Customer Service 08 20 24 05 30 14 City Code 1 Home Small Business Support 08 20 24 05 30 17 Preferred Accounts Corporate Customer Service 08 20 24 05 30 16 Preferred Accounts Corporate Support 08 20 24 05 30 17 Switchboard 08 20 24 05 30 00 Bahamas Online Support www dell com bs la techsupport dell com Technical Support Customer Service Sales toll free 1 866 874 3038 Barbados Online Support www dell com bb la techsupport dell com Technical Support Customer Service Sales 1 800 534 3142 Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Online Support support euro dell com Technical Support for XPS computers only 02 481 92 96 General Support 02 481 92 88 G
16. 08 Turks and Caicos Islands Online Support www dell com tc la techsupport dell com Technical Support Customer Service Sales toll free 1 877 441 4735 U K Bracknell International Access Code 00 Country Code 44 Online Support support euro dell com dell_direct_support dell com Customer Service Online support euro dell com uk en ECare form home asp Sales Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 860 456 Customer Service Home and Small Business 0870 906 0010 Corporate 01344 373 185 Preferred Accounts 500 5000 employees 0870 906 0010 Global Accounts 01344 373 186 Back to Contents Page City Code 1344 Central Government 01344 373 193 Local Government amp Education 01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate Preferred Accounts PCA 1000 employees 0870 908 0500 Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Online Support www dell com uy la techsupport dell com Technical Support Customer Service Sales toll free 000 413 598 2521 U S A Austin Texas International Access Code 011 Country Code 1 Dell Services for the Deaf Hard of Hearing or Speech Impair
17. 1800 4252067 Sales Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 Ireland Cherrywood International Access Code 00 Country Code 353 City Code 1 Online Support support euro dell com dell_direct_support dell com Technical Support XPS computers only 1850 200 722 Business computers 1850 543 543 Home computers 1850 543 543 At Home Support 1850 200 889 Sales Home 1850 333 200 Small Business 1850 664 656 Medium Business 1850 200 646 Large Business 1850 200 646 Sales E mail Dell_IRL_Outlet dell com Customer Service Home and Small Business 01 204 4014 Business greater than 200 employees 1850 200 982 General Fax Sales Fax 01 204 0103 Switchboard 01 204 4444 U K Customer Service dial within U K only 0870 906 0010 Corporate Customer Service dial within U K only 0870 907 4499 U K Sales dial within U K only 0870 907 4000 Italy Milan International Access Code 00 Country Code 39 City Code 02 Online Support support euro dell com Home and Small Business Technical Support 02 577 826 90 Customer Service 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Servi
18. 52 2969 3188 Technical Support OptiPlex Latitude and Dell Precision 00852 2969 3191 Technical Support Servers and Storage 00852 2969 3196 Technical Support Projectors PDAs Switches Routers etc 00852 3416 0906 Customer Service 00852 3416 0910 Large Corporate Accounts 00852 3416 0907 Global Customer Programs 00852 3416 0908 Medium Business Division 00852 3416 0912 Home and Small Business Division 00852 2969 3105 India Online Support support ap dell com Portable and Desktop Support Desktop Support E mail india_support_desktop dell com Portable Support E mail india_support_notebook dell com Phone Numbers 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1 800 425 8045 Server Support E mail india_support_Server dell com Phone Numbers 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1800 425 8045 Gold Support Only E mail eec_ap dell com Phone Numbers 080 25068033 or your city STD code 60003355 or toll free 1 800 425 9045 XPS Support Only E mail Indiaxps_AP dell com Phone Numbers 080 25068066 or toll free 1 800 425 2066 Customer Service Home and Small Business India_care_HSB dell com toll free 1800 4254051 Large Corporate Accounts India_care_REL dell com toll free
19. 55 Dell Outlet Store toll free 1 888 798 7561 Software and Peripherals Sales toll free 1 800 671 3355 U S Virgin Islands Online Support www dell com vi la techsupport dell com Technical Support Customer Service Sales toll free 1 877 702 4360 Venezuela Online Support www dell com ve la techsupport dell com Technical Support Customer Service Sales 0800 100 4752 Back to Contents Page Setting Up Your Monitor Dell E228WFP Flat Panel Monitor If you have a Dell desktop with no internet access 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Select Advanced if you are using Windows XP click the Adapter tab 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Follow the directions listed below for your identified Graphics Adapter o ATI 1 ATI Folder on the CD RADEON amp RAGE family only excludes mobile and FireGL platforms 2 Run the installation by double clicking the executable file 3 After installing the drivers attempt to set the resolution to 1680x1050 again o NVidia 1 NVidia folder on the CD GEFORCE amp TNT2 family only excludes mobile and QUADRO chipsets 2 Run the installation by double clicking the executable file 3 After insta
20. 847 4096 Small Business toll free 1 800 906 3355 Medium Large Business Government Education toll free 1 800 387 5757 Hardware Warranty Phone Support XPS Computers Only toll free 1 866 398 8977 Computers for Home Home Office toll free 1 800 847 4096 Computers for Small Medium Large Business Government toll free 1 800 387 5757 Printers Projectors Televisions Handheld Digital Jukebox and Wireless 1 877 335 5767 Sales Home and Home Office Sales toll free 1 800 999 3355 Small Business toll free 1 800 387 5752 Medium Large Business Government toll free 1 800 387 5755 Spare Parts and Extended Service 1 866 440 3355 Cayman Islands Online Support la techsupport dell com Technical Support Customer Service Sales 1 877 262 5415 Chile Santiago Country Code 56 City Code 2 Online Support www dell com cl la techsupport dell com Sales and Customer Support toll free 1230 020 3397 or 800 20 1385 Online Support support dell com cn Technical Support E mail support dell com cn email Customer Service E mail customer_cn dell com Technical Support Fax 592 818 1350 Technical Support XPS computers only toll free 800 858 0540 China Xiamen Country Code 86 City Code 592 Technical Support Dell Dimension and Dell Inspiron toll f
21. Dell E228WFP Flat Panel Monitor User s Guide Notes Notices and Cautions Information in this document is subject to change without notice 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp and Dell OpenManage are trademarks of Dell Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model E228WFP November 2006 Rev A00 About Your Monitor Front View Back View Side View Bottom View Monitor Specifications Caring for your Monitor Using Your Monitor Stand Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Setting Up Your Monitor Connectin
22. Security lock slot Use a security lock with the slot to help secure your monitor 4 Dell Soundbar mounting brackets Attach the optional Dell Soundbar 5 Regulatory rating label List the regulatory approvals 6 Stand removal button Press to release the stand from the monitor 7 Cable management hole Help organize cables by placing them through the hole 1 Power connector Insert the power cable 2 DVI connector Connect your computer DVI cable 3 VGA connector Connect your computer VGA cable Left side Right side If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If input from keyboard mouse or other input devices is detected by the computer the monitor automatically wakes up The following table shows the power consumption and signaling of this automatic power saving feature Activate the computer and wake up the monitor to gain access to the OSD Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Pin Assignments 15 pin D Sub connector 24 pin Digital Only DVI Connector VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active Green 45 W typical Active off mode Inactive Inactive
23. aptable to mount on Dell Flat Panel Displays The SoundBar has a rotary volume and on off control to adjust the overall system level a blue LED for power indication and two audio headset jacks Soundbar Attachment to the Monitor or 1 Power volume control 2 Power indicator 3 Headphone connectors Back to Contents Page 1 Working from the rear of the monitor attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor 2 Slide the Soundbar to the left until it snaps into the place 3 Connect the soundbar with the power brick 4 Plug the power cables of the power brick into a nearby outlet 5 Insert the lime green mini stereo plug from the rear of the Soundbar into the computer s audio output jack NOTE The graphic is for illustration only Product appearance may vary NOTE The base removal is not necessary to install the soundbar Shown with base detached for illustration purposes only Back to Contents Page Solving Problems Dell E228WFP Flat Panel Monitor User s Guide Troubleshooting Your Monitor General Problems Product Specific Problems Troubleshooting Your Soundbar Troubleshooting Your Monitor Self Test Feature Check STFC Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly conne
24. ase brightness amp contrast controls l Perform monitor self test feature check l Check for bent or broken pins on the end of the video cable l Reboot your computer and monitor Poor Focus Picture is fuzzy blurry or ghosting l Push Auto Adjust button l Adjust Phase and Clock controls via OSD l Eliminate video extension cables l Perform monitor reset l Lower video resolution or increase font size Shaky Jittery Video Wavy picture or fine movement l Push Auto Adjust button l Adjust Phase and Clock controls via OSD l Perform monitor reset l Check environmental factors l Relocate and test in another room Missing Pixels LCD screen has spots l Cycle power on off l These are pixels that are permanently off and this is a natural defect that occurs in LCD technology Brightness Problems Picture too dim or too bright l Perform monitor reset l Push Auto Adjust button l Adjust brightness amp contrast controls Geometric Distortion Screen not centered correctly l Perform monitor reset on Position Settings Only l Push Auto Adjust button l Adjust the centering controls l Ensure monitor is in proper video mode Horizontal Vertical Lines Screen has one or more lines l Perform monitor reset l Push Auto Adjust button l Adjust Phase and Clock controls via OSD l Perform monitor self test feature check and determine if these lines are also in self test mode l Check for ben
25. ce 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica Online Support la techsupport dell com Technical Support Customer Service Sales dial from within Jamaica only 1 800 440 9205 Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Online Support support jp dell com Technical Support XPS computers only toll free 0120 937 786 Technical Support outside of Japan XPS computers only 81 44 520 1235 Technical Support Dimension and Inspiron toll free 0120 198 226 Technical Support outside of Japan Dimension and Inspiron 81 44 520 1435 Technical Support Dell Precision OptiPlex and Latitude toll free 0120 198 433 Technical Support outside of Japan Dell Precision OptiPlex and Latitude 81 44 556 3894 Technical Support Dell PowerApp Dell PowerEdge Dell PowerConnect and Dell PowerVault toll free 0120 198 498 Technical Support outside of Japan PowerApp PowerEdge PowerConnect and PowerVault 81 44 556 4162 Technical Support Projectors PDAs Printers Routers toll free 0120 981 690 Technical Support outside of Japan Projectors PDAs Printers Routers 81 44 556 3468 Faxbox Service 044 556 3490 24 Hour Automated Order Status Service 044 556 3801 Customer Service 044 556 4240 Business Sales Division up to 400 employees 044 556 1465
26. ce Can t select input source l Under Auto Detect mode if one of the DVI or VGA signal is lost or cable disconnected the display will automatically switch to the other input source where a signal exist SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Screen image is too small Image is centered on screen but does not fill entire viewing area l Perform monitor reset on All Settings Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen l Turn off the monitor unplug the power cord and then plug back and turn on the monitor COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS No Sound No power to Soundbar the power indicator is off l Turn the Power Volume knob on the Soundbar clockwise to the middle position check if the power indicator green LED on the front of the Soundbar is illuminated l Confirm that the power cable from the Soundbar is plugged into the adaptor l Confirm that the monitor has power l If the monitor has no power see Troubleshooting your monitor problem No Sound Soundbar has power power indicator is on l Plug the audio line in cable into the computer s audio out jack l Set all Windows volume controls to their maximum l Play some audio content on the computer i e audio CD or MP3 l Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting l Clean and reseat the audio line
27. cs Adapter attempt to set the resolution to1680x1050 again Back to Contents Page NOTE If you are unable to set the resolution to 1680x1050 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1680x1050 Back to Contents Page Setting Up Your Monitor Dell E228WFP Flat Panel Monitor Important instructions and graphic drivers to set the display resolution to 1680X1050 Optimal For optimal display performance while using the Microsoft Windows operating systems set the display resolution to 1680 x 1050 pixels by performing the following steps 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 1680X1050 4 Click OK If you do not see 1680X1050 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop with no internet access 2 If you have a Dell desktop or a Dell portable computer with internet access 3 If you have non Dell desktop portable computer or graphic card Back to Contents Page Dell E228WFP Flat Panel Color Monitor Information in this document
28. cted but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove both Digital white connector and the Analog blue connector cables from the back of the computer 3 Turn on the monitor This box also appears during normal system operation if the video cable becomes disconnected or damaged 4 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer system your monitor is functioning properly OSD Warning Messages One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization CAUTION Before you begin any of the procedures in this section follow the safety instructions NOTE The floating Dell Self test Feature Check dialog box should appear on screen on a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains green Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen or or 1 Auto Detect Analog Input Cannot Display This Video Mode
29. d Small Business 0844 811 411 Technical Support Corporate 0844 822 844 Customer Service Home and Small Business 0848 802 202 Customer Service Corporate 0848 821 721 Main 0848 335 599 Fax 022 799 01 90 Sales 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Online Support support ap dell com support dell com cn email Technical Support XPS computers only toll free 0080 186 3085 Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories toll free 0080 186 1011 Technical Support Servers and Storage toll free 0080 160 1256 Customer Service toll free 0080 160 1250 option 5 Transaction Sales toll free 0080 165 1228 Corporate Sales toll free 0080 165 1227 Thailand International Access Code 001 Country Code 66 Online Support support ap dell com Technical Support OptiPlex Latitude and Dell Precision toll free 1800 0060 07 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 0600 09 Customer Service toll free 1800 006 007 option 7 Corporate Sales toll free 1800 006 009 Transaction Sales toll free 1800 006 006 Trinidad Tobago Online Support www dell com tt la techsupport dell com Technical Support Customer Service Sales toll free 1 888 799 59
30. dress Anguilla Online Support www dell com ai E mail Address la techsupport dell com Technical Support Customer Service Sales toll free 800 335 0031 Antigua and Barbuda Online Support www dell com ag la techsupport dell com Technical Support Customer Service Sales 1 800 805 5924 Aomen Country Code 853 Technical Support toll free 0800 105 Customer Service Xiamen China 34 160 910 Transaction Sales Xiamen China 29 693 115 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Online Support www dell com ar E mail for Desktops and Portables la techsupport dell com E mail for Servers and EMC Storage Products la_enterprise dell com Customer Service toll free 0 800 444 0730 Technical Support Dell PowerApp Dell PowerEdge Dell PowerConnect and Dell PowerVault toll free 0 800 222 0154 Technical Support Services toll free 0 800 444 0724 Sales 0 810 444 3355 Aruba Online Support www dell com aw la techsupport dell com Technical Support Customer Service Sales toll free 800 1578 Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Online Support support ap dell com support ap dell com contactus Technical Support Technical Support
31. e removing the stand ensure that the monitor is placed on a clean surface
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34. ent 1 T M D S Data 2 9 T M D S Data 1 17 T M D S Data 0 2 T M D S Data 2 10 T M D S Data 1 18 T M D S Data 0 3 T M D S Data 2 Shield 11 T M D S Data 1 Shield 19 T M D S Data 0 Shield 4 No Pin 12 No Pin 20 No Pin 5 No Pin 13 No Pin 21 No Pin 6 DDC Clock 14 5V Power 22 T M D S Clock Shield 7 DDC Data 15 Ground for 5V 23 T M D S Clock 8 No Connect 16 Hot Plug Detect 24 T M D S Clock General Model number E228WFP Screen type Active matrix TFT LCD Screen dimensions 22 inches 22 inch viewable image size Preset display area Horizontal 473 76 mm 18 65 inches Vertical 296 1 mm 11 66 inches Pixel pitch 0 282 mm Viewing angle 160 vertical typ 160 horizontal typ Luminance output 300 CD m typ Contrast ratio 800 to 1 typ Faceplate coating Antiglare with hard coating 3H Backlight CCFL edgelight system Response Time 5ms typical Resolution Horizontal scan range 30 kHz to 83 kHz automatic Vertical scan range 56 Hz to 75 Hz automatic Optimal preset resolution 1680 x 1050 at 60 Hz Highest preset resolution 1680 x 1050 at 60 Hz Video display capabilities DVI HD playback 480p 576p 720p Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 0 28 3
35. fined in the Electrical Specifications section l Place your monitor in a location with low humidity and minimum dust Avoid places similar to a damp basement or dusty hallway l Do not expose the monitor to rain or use it near water in kitchens next to swimming pools etc If the monitor accidentally gets wet unplug it and contact an authorized dealer immediately You can clean the monitor with a damp cloth when necessary being sure to unplug the monitor first l Place the monitor on a solid surface and treat it carefully The screen is made of glass and can be damaged if dropped or hit sharply l Locate your monitor near an easily accessible electric outlet l If your monitor does not operate normally in particular if there are any unusual sounds or smells coming from it unplug it immediately and contact an authorized dealer or service center l Do not attempt to remove the back cover as you will be exposed to an electrical shock hazard The back cover should only be removed by qualified service personnel l High temperatures can cause problems Don t use your monitor in direct sunlight and keep it away from heaters stoves fireplaces and other sources of heat l Unplug the monitor when it is going to be left unused for an extended period of time l Unplug your monitor from the electric outlet before any service is performed l Hg Lamp s inside this product contains mercury and must be recycled or disposed of acc
36. g Your Monitor Using the Front Panel Using the OSD Setting the Optimal Resolution Using the Dell Soundbar Optional Solving Problems Troubleshooting Your Monitor General Problems Product Specific Problems Troubleshooting Your Soundbar Appendix FCC Identification Information Safety Information Contacting Dell NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Back to Contents Page About Your Monitor Dell E228WFP Flat Panel Monitor User s Guide Front View Back View Bottom View Side View Monitor Specifications LCD Monitor Quality amp Pixel Policy Caring for your Monitor Front View Back View 1 Input source select button 2 OSD menu select button 3 Brightness amp Contrast Down button 4 Auto adjust Up button 5 Power button with power light indicator Bottom View Side View Monitor Specifications Power Management Modes 1 VESA mounting holes 100mm Behind attached VESA plate Use to mount the monitor with VESA compliance 100mm bracket 2 Barcode serial number label Refer to this label if you need to contact Dell for technical support 3
37. gital Input Disconnect the video cable from the video card and the Dell Self Feature Check dialogue box will appear if the display is operating correctly or or B OSD menu select The Menu button is used to open and exit the on screen display OSD and exit from menus and sub menus See Using the OSD Menu C Brightness Contrast Hot Key Use this button for direct access to the Brightness and Contrast control menu C D Down and Up Use these buttons to adjust decrease increase ranges items in the OSD menu NOTE You can activate automatic scroll feature by pressing and holding either or button Using the OSD Menu 1 Push the MENU button to open the OSD menu and display the main menu D Auto Adjust Use this button to activate automatic setup and adjust menu The following dialog appears on a black screen as the monitor self adjusts to the current input Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Image Settings Auto Adjust In Progress NOTE Auto Adjust will not occur if you press the button while there are no active video input signals or attached cables E Power Button and Indicator Use the power button to turn the monitor on and off The green light indicates the monitor
38. he OSD use the and buttons and move OSD to the left and right l To adjust the vertical position of the OSD use the and buttons and move OSD down and up OSD Hold Time The OSD stays active for as long as it is in use Adjusting the hold time sets the length of time the OSD remains active after the last time you pressed a button Use the and buttons to adjust the slider in 5 second increments from 5 to 60 seconds OSD Lock Controls user access to adjustments When Yes is selected no user adjustments are allowed All buttons are locked except the menu button NOTE When the OSD is locked pressing the menu button takes the user directly to the OSD settings menu with OSD Lock selected Select No to unlock and allow user access to all applicable settings NOTE You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds Language Select to have the OSD display in one of five languages English French Spanish German or Japanese NOTE The change only affects the OSD It has no effect on any software running on the computer OSD Warning Messages One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization This means that the monitor cannot synchronize with the signal that it is receiving from the computer Either the signal is too high or too low for the monitor to use See Specifications for the Horizon
39. ice 32 0 2 481 91 19 Fax 26 25 77 82 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Online Support support ap dell com Technical Support XPS computers only toll free 1 800 885 784 Technical Support Dell Precision OptiPlex and Latitude toll free 1 800 880 193 Technical Support Dimension Inspiron and Electronics and Accessories toll free 1 800 881 306 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 881 386 Customer Service toll free 1800 881 306 option 6 Transaction Sales toll free 1 800 888 202 Corporate Sales toll free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Online Support www dell com mx la techsupport dell com Technical Support 001 866 563 4425 Sales 50 81 8800 or 001 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 001 800 888 3355 or 001 866 851 1754 Montserrat Online Support la techsupport dell com Technical Support Customer Service Sales toll free 1 866 278 6822 Netherlands Antilles Online Support la techsupport dell com Technical Support Customer Service Sales 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20
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41. in plug l Test the Soundbar using another audio source i e portable CD player Distorted Sound Computer s sound card is used as the audio source l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sound card l Set all Windows volume controls to their midpoints l Decrease the volume of the audio application l Turn the Power Volume knob on the Soundbar counter setting l Clean and reseat the audio line in plug l Troubleshoot the computer s sound card l Test the Soundbar using another audio source i e portable CD player Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the audio source l Decrease the volume of the audio source l Turn the Power Volume knob on the Soundbar counter setting l Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source l Set all Windows audio balance controls L R to their midpoints l Clean and reseat the audio line in plug l Troubleshoot the computer s sound card l Test the Soundbar using another audio source i e portable
42. intain the best image quality on your monitor use a dynamically changing screen saver and power off your monitor when not in use Back to Contents Page Weight with stand assembly and cables 15 65 lbs 7 1 kg Weight without stand assembly For wall mount or VESA mount considerations no cables 11 46 lbs 5 2 kg Weight of stand assembly 2 65 lbs 1 2 kg Environmental Temperature Operating 5 to 35 C 41 to 95 F Nonoperating Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Humidity Operating 10 to 80 noncondensing Nonoperating Storage 5 to 90 noncondensing Shipping 5 to 90 noncondensing Altitude Operating 3 657 6m 12 000 ft max Nonoperating 12 192 m 40 000 ft max Thermal dissipation 256 08 BTU hour maximum 119 5 BTU hour typical CAUTION Read and follow the safety instructions before cleaning the monitor CAUTION Before cleaning the monitor unplug the monitor power cable from the electrical outlet Back to Contents Page Appendix Dell E228WFP Flat Panel Monitor FCC Identification Information CAUTION Safety Instruction Contacting Dell FCC Identification Information FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may
43. iquids to spill on or into the LCD monitor l Keep flat panel monitor in room temperature conditions Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display l Never insert anything metallic into the monitor openings Doing so may create the danger of electric shock l To avoid electric shock never touch the inside of the monitor Only a qualified technician should open the monitor case l Never use your monitor if the power cable has been damaged Do not allow anything to rest on the power cable Keep the power cable away from where people could trip over it l Be sure to grasp the plug not the cable when disconnecting the monitor from an electric socket l Openings in the monitor cabinet are provided for ventilation To prevent overheating these openings should not be blocked or covered Avoid using the monitor on a bed sofa rug or other soft surface as doing so may block the ventilation openings in the bottom of the cabinet If you place the monitor in a bookcase or an enclosed space be sure to provide adequate ventilation and air flow CAUTION Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards NOTE This monitor does not need or have a voltage selection switch for setting the AC voltage input It will automatically accept any AC input voltage according to the ranges de
44. is subject to change without notice 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp and Dell OpenManage are trademarks of DellInc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model E228WFP November 2006 Rev A00 User Guide Important instructions and graphic drivers to set the display resolution to 1680x1050 Optimal Back to Contents Page Setting Up Your Monitor Dell E228WFP Flat Panel Monitor User s Guide Connecting Your Monitor Using the Front Panel Using the OSD Menu Setting the Optimal Resolution Using the Dell Soundbar Optional Connecting Your Mon
45. itor To connect your monitor to the computer perform the following steps instructions Using the Front Panel Button Use the buttons on the front of the monitor to adjust the image settings CAUTION Before you begin any of the procedures in this section follow the safety instructions or 1 Turn off your computer and disconnect the power cable 2 Connect either the white DVI or the blue VGA cable to the connectors on the computer and the monitor 3 Connect the power cables 4 Turn on your monitor and computer If you do not see an image push the input select button and ensure the correct input source is selected If you still do not see an image see Troubleshooting your monitor A Input select Use the Input Select button to select between two different video signals that may be connected to your monitor Description of auto sync detect If both VGA and DVI cables are connected to one PC this monitor will display an image automatically just as long as a video signal is present in either VGA or DVI outputs When connecting one display to two PCs if using screen savers best to set both to the exact times Whichever mouse is moved first will activate that video input first NOTE The floating Dell Self test Feature Check dialog appears on a black background if the monitor cannot sense a video signal Using the input select button select the desired input to be tested either Analog Input or Di
46. lling the drivers attempt to set the resolution to 1680x1050 again Back to Contents Page NOTE If you are unable to set the resolution to 1680x1050 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page Setting Up Your Monitor Dell E228WFP Flat Panel Monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1680x1050 again Back to Contents Page NOTE If you are unable to set the resolution to 1680x1050 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page Setting Up Your Monitor Dell E228WFP Flat Panel Monitor If you have non Dell desktop portable computer or graphic card 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Select Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphi
47. mation is provided on the device or devices covered in this document in compliance with the FCC regulations l Product name E228WFP l Model number E228WFPc l Company name Dell Inc Worldwide Regulatory Compliance amp Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 CAUTION Safety Instruction Read and follow these instructions when connecting and using your computer monitor l To help avoid damaging your computer be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current AC power available at your location 115 volts V 60 hertz Hz in most of North and South America and some Far Eastern countries such as Japan South Korea also 220 volts V 60 hertz Hz and Taiwan 230 volts V 50 hertz Hz in most of Europe the Middle East and the Far East Always be sure that your monitor is electrically rated to operate with the AC power available in your location l Do not store or use the LCD monitor in locations that are exposed to heat direct sunlight or extreme cold l Avoid moving the LCD monitor between locations with large temperature differences l Do not subject the LCD monitor to severe vibration or high impact conditions For example do not place the LCD monitor inside a car trunk l Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment l Do not allow water or other l
48. mes to exit from the OSD menu Icon Menu and Submenus Description Exit Select to exit the Main menu Brightness Contrast Brightness adjusts the luminance of the backlight Adjust Brightness first then adjust Contrast only if further adjustment is necessary Push the button to increase luminance and push the button to decrease luminance min 0 max 100 Contrast adjusts the degree of difference between darkness and lightness on the monitor screen Push the button to increase the contrast and push the button to decrease the contrast min 0 max 100 Positioning Horizontal Vertical Positioning moves the viewing area around on the monitor screen When making changes to either the Horizontal or Vertical settings no changes occur to the size of the viewing area The image shifts in response to your selection Minimum is 0 and maximum is 100 NOTE When using DVI source the Positioning option is not available Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Select to activate automatic setup and adjustment The following dialog appears on a black screen as the monitor self Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coa
49. ntral_europe dell com Technical Support for XPS computers only 069 9792 7222 Technical Support 069 9792 7200 Home Small Business Customer Service 0180 5 224400 Global Segment Customer Service 069 9792 7320 Preferred Accounts Customer Service 069 9792 7320 Large Accounts Customer Service 069 9792 7320 Public Accounts Customer Service 069 9792 7320 Switchboard 069 9792 7000 Greece International Access Code 00 Country Code 30 Online Support support euro dell com Technical Support 00800 44 14 95 18 Gold Service Technical Support 00800 44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada Online Support www dell com gd la techsupport dell com Technical Support Customer Service Sales toll free 1 866 540 3355 Guatemala Online Support www dell com gt la techsupport dell com Technical Support Customer Service Sales 1 800 999 0136 Guyana Online Support la techsupport dell com Technical Support Customer Service Sales toll free 1 877 270 4609 Hong Kong International Access Code 001 Country Code 852 Online Support support ap dell com support dell com cn email Technical Support XPS computers only 00852 3416 6923 Technical Support Dimension and Inspiron 008
50. ording to local state or federal laws For more information Go Or contact the electronic industries alliance http www eiae org for more information Contacting Dell You can contact Dell through the Internet and by phone l For support through the web go to support dell com l For worldwide support through the web use the Choose A Country Region menu near the bottom of the page or see the web addresses listed in the following table l For support by e mail see the e mail addresses listed in the following table NOTE Toll free numbers are for use within the country for which they are listed NOTE In certain countries support specific to Dell XPS computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for XPS computers you may contact Dell through the support number listed and your call will be routed appropriately l For support by phone use the phone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator NOTE The contact information provided was deemed correct at the time that this document went to print and is subject to change Country City International Access Code Country Code City Code Service Type Area Codes Local Numbers and Toll Free Numbers Web and E mail Ad
51. ree 800 858 2969 Technical Support Dell OptiPlex Dell Latitude and Dell Precision toll free 800 858 0950 Technical Support Servers and Storage toll free 800 858 0960 Technical Support Projectors PDAs Switches Routers etc toll free 800 858 2920 Technical Support Printers toll free 800 858 2311 Customer Service toll free 800 858 2060 Customer Service Fax 592 818 1308 Home and Small Business toll free 800 858 2222 Preferred Accounts Division toll free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 Large Corporate Accounts Queue Team toll free 800 858 2572 Large Corporate Accounts South toll free 800 858 2355 Large Corporate Accounts West toll free 800 858 2811 Large Corporate Accounts Spare Parts toll free 800 858 2621 Colombia Online Support www dell com co la techsupport dell com Technical Support Customer Service Sales 01 800 915 4755 Costa Rica Online Support www dell com cr la techsupport dell
52. rse and Phase Fine controls under Image Settings Auto Adjust In Progress NOTE In most cases Auto Adjust produces the best image for your configuration NOTE When using DVI source the Auto Adjust is not available Image settings Pixel Clock Coarse Phase Fine The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference These settings are accessed through the main OSD menu by selecting Image Settings Use the and buttons to make adjustments Minimum 0 Maximum 100 If satisfactory results are not obtained using the Phase adjustment use Pixel Clock Coarse and then use Phase fine again NOTE This function may change the width of the display image Use the Horizontal function of the Position menu to center the display image on the screen NOTE When using DVI source the Image Settings option is not available Color Settings Color Settings adjusts the color temperature color hue and saturation The color hue is most noticeable in areas of white Color Format Blue Preset Red Preset Normal Preset User Preset Hue Saturation NOTE Pixel Clock and Phase Adjustments are only available for VGA input l To achieve the different color domain for PC RGB and HD YPbPr HD YPbPr is suitable for HD video playback over DVI PC RGB is suitable for normal
53. t or broken pins Sync Problems Screen is scrambled or appears torn l Perform monitor reset l Push Auto Adjust button l Adjust Phase and Clock controls via OSD l Perform monitor self test feature check to determine if scrambled screen appears in self test mode l Check for bent or broken pins l Boot up in the safe mode LCD Scratched Screen has scratches or smudges l Turn monitor off and clean the screen l For cleaning instruction see Caring for your Monitor Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps l Monitor needs to be replaced Intermittent Problems Monitor malfunctions on and off l Ensure monitor is in proper video mode l Ensure video cable connection to computer and to the flat panel is secure l Perform monitor reset l Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Image Retention from a static image Faint Shadow from the static image l Use the Power Management feature to turn off the monitor at all times Product Specific Problems Troubleshooting Your Soundbar Back to Contents Page left on the monitor for a long period of time displayed appears on the screen when not in use Alternatively use a dynamically changing screensaver NOTE Image Burn In is not covered by your warranty Input auto switching to another sour
54. tal and Vertical frequency ranges addressable by this monitor Recommended mode is 1680 X 1050 60Hz Factory Reset Reset the OSD menu options to the factory preset values Exit Select to exit out of Reset to Factory Settings menu without resetting any OSD options Position settings only Change the settings for Image Position back to original factory settings Color settings only Change the Red Green and Blue settings back to their original factory settings and set the default setting for Normal Preset All settings Change all the user adjustable settings including color position brightness contrast and OSD hold time to the factory defaults The language of the OSD does not change DDC CI Enable the DDC CI control function DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable via software on your PC Default is Enable You can disable this feature by selecting Disable For best user experience and optimum performance of your monitor keep this feature enabled NOTE If user select Disable display Warning message box as below Select Yes disable DDC CI and return to Reset to Factory Settings menu Warning message time out in 20 sec 1 Auto Detect Analog Input Cannot Display This Video Mode Optimum resolution 1680 x1050 60Hz or
55. techsupport dell com Technical Support Customer Service Sales toll free 1 866 464 4353 Singapore Singapore International Access Code 005 Country Code 65 l The phone numbers in this section should be called from within Singapore or Malaysia only Online Support support ap dell com Technical Support XPS computers only toll free 1800 394 7464 Technical Support Dimension Inspiron and Electronics and Accessories toll free 1 800 394 7430 Technical Support OptiPlex Latitude and Dell Precision toll free 1 800 394 7488 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1 800 394 7478 Customer Service toll free 1 800 394 7430 option 6 Transaction Sales toll free 1 800 394 7412 Corporate Sales toll free 1 800 394 7419 Slovakia Prague International Access Code 00 Country Code 421 Online Support support euro dell com czech_dell dell com Technical Support 02 5441 5727 Customer Service 420 22537 2707 Fax 02 5441 8328 Tech Fax 02 5441 8328 Switchboard Sales 02 5441 7585 South Africa Johannesburg International Access Code 09 091 Country Code 27 Online Support support euro dell com dell_za_support dell com Gold Queue 011 709 7713 Technical Support 011 709 7710 Customer Service 011 709 7707

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