Dell 1110 User's Manual
Contents
1. Setting Up Your Inspiron Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with Microsoft Windows operating system To set up Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection ZN CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support dell com Setting Up Your Inspiron Laptop Install the SIM Optional Installing a Subscriber Identity Module SIM card allows you to browse the Internet check e mail and connect to a Virtual Private Network To access these features you must be within the network of your cellular service provider K NOTE Installing a SIM is not required if you are using an EVDO card to access the In2. C gt NE A 22 Using Your Inspiron Laptop 1 O Power Battery indicator light The light indicates the following states when powered using an AC adapter or a battery Indicator light status AC Adapter Solid white Breathing white off Battery Solid white Breathing white Solid amber off Computer state s on off hibernate standby off hibernate on standby on standby off hibernate Battery charge level charging lt 90 charging gt 90 gt 10 gt 10 lt 10 n a NOTE The battery is charging when the computer is powered using an AC adapter 2 Keyboard For more information on keyboard see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface For more information see Touch Pad Gestures on page 24 4 Touch pad buttons 2 Provide left and right click functions like those on a mouse 23 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature
3. S setup before you begin 5 shipping products for return or repair 59 software features 32 software problems 40 specifications 64 74 support email addresses 57 support sites worldwide 57 System Messages 44 System Restore 49 V ventilation ensuring 5 W warranty returns 59 Windows reinstalling 53 Windows Vista Program Compatibility Wizard 41 reinstalling 54 wired network connection 7 wireless network connection 37 Printed in China Printed on recycled paper www dell com support dell com OVOK33A00
4. Setting Up Your Inspiron Laptop Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 Save and close any open files and exit any open programs Click Start O Control Panel gt Network and Sharing Center Connect to a network Follow the instructions on the screen to complete the setup 15 Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 16 Windows Vista K NOTE The following instructions are applicable for the Windows default view and may not apply if you set your computer to the Windows Classic view 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 Click Network and Internet Network and Sharing Center Set up a connection or Network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions
5. 0 hours 3 cell 4 0 hours 6 cell Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions For more information see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals CR 2032 AC Adapter Input voltage Input current maximum Input frequency Output power Output current Rated output voltage Dimensions Height Width Length Weight with cables 100 240 VAC 1 5A 50 60 Hz 65 W 3 34 A continuous 19 5 1 VDC 16 mm 0 63 inches 66 mm 2 6 inches 127 mm 5 inches 0 25 kg 0 55 Ibs AC Adapter Temperature range Operating Storage Physical Height Width Depth Basic Specifications 0 to 35 C 32 to 95 F 30 to 65 C 22 to 149 F 16 4 mm to 25 8 mm 0 64 inches to 1 01 inches 292 mm 11 49 inches 214 mm 8 42 inches Weight with 3 cell battery Configurable to less than 1 35 kg 2 98 lbs 67 Basic Specifications Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 90 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 3 GRMS Operating Non Operating 68 Computer E
6. If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 60 Diagnostic Checklist e Name e Date e Address e Phone number e Service Tag bar code on the back or bottom of the computer e Express Service Code e Return Material Authorization Number if provided by Dell support technician e Operating system and version e Devices e Expansion cards e Are you connected to a network Yes No e Network version and network adapter e Programs and versions See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell e Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Getting Help Dell provides several online and telephone based support and
7. may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next Restoring Your Operating System Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers 51 Restoring Your Operating System Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you r
8. on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Save and close any open files and exit any open programs 2 Click Start O Control Panel Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 3 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 17 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron 11 laptop Right Side Features 18 Using Your Inspiron Laptop SD MS MMC 3 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards e Secure Digital SD memory card e Memory Stick e Secure Digital High Capacity SDHC card Memory Stick PRO e Multi Media Card MMC MMC qa Audio out Headphone connector Connects to a pair of headphones or sends audio to a powered speaker or sound system Audio in Microphone connector Connects to a microphone or input signal for use audio programs 4 5 le USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard pri
9. performance Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance 33 Using Your Inspiron Laptop Transferring Information to a New Computer Windows Vista K NOTE The following instructions are applicable for the Windows default view and may not apply if you set your computer to the Windows Classic view 1 Click Start O Control Panel gt System and Maintenance Welcome Center Transfer files and settings If the User Account Control window appears click Continue 2 Follow the instructions in the Windows Easy Transfer wizard Windows 7 1 Click Start Control Panel 2 Inthe search box type Transfer and then click Transfer files from another computer 3 Follow the instructions in the Windows Easy Transfer wizard 34 Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows Vista 1 Click Start 0 Control Panel System and Maintenance Backup and Restore Center Backup files If the User Account Control window appears click Continue K NOTE Certain editions of Windows Vista provide an option to back up your computer 2 Follow the instructions in the Back up Files wizard Windows 7 1 Click Start Control Panel System and Security gt Backup and Restore 2 Click Set up backup 3 Follow
10. the menu that appears and press lt Enter gt 5 Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 48 7 Select the test you want to run 8 If you encounter a problem during a test a message with the error code anda description of the problem will appear on your screen Write down the error code and problem description and see Contacting Dell on page 61 K NOTE The Service Tag for your computer is located at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 9 When the tests complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and to restart the computer click Exit 11 Remove the Drivers and Utilities disc Restoring Your Operating System K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs e Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system
11. 4 Fill out the Diagnostic Checklist on page 60 5 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 57 for a more extensive list of Dell Support online 6 If the preceding steps have not resolved the problem see Before You Call on page 60 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability 55 Getting Help Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 60 and then see the contact information for your region or go to supp
12. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Model POST Type P03T001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem AN WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE Dell On Call and DellConnect are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names o
13. apter To remove the battery 1 Turn off the computer and turn it over 2 Slide the two battery release latches to the unlock position until they click into place 3 Pull the battery up and out of the battery bay To replace the battery 1 Slide the battery into the battery bay until it clicks into place 2 Slide the two battery release latches to the lock position 30 Using Your Inspiron Laptop 1 battery 2 battery release latches 2 31 Using Your Inspiron Laptop Software Features K NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account and upload or download files 32 Entertainment and Multimedia K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs You can use your computer to watch videos play games listen to music and Internet radio stations You can download or copy pictures and video files from portable dev
14. ble support tools click the Services tab at support dell com 43 Using Support Tools tem M No boot device available No bootable Sys E essages partition on hard disk drive the hard disk drive lf your computer has an issue or an error it may cable is loose or no bootable device exists display a System Message that will help you identify the cause and action needed to resolve the issue e Ifthe hard drive is your boot device ensure KODA thatthe cables are connected and that the K NOTE If the message you received is not drive is installed properly and partitioned as listed in the following examples see the a boot device documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals or contact Dell see Contacting Dell on No timer tick interrupt A chip on the system page 61 for assistance board might be malfunctioning or motherboard failure see Contacting Dell on page 61 for assistance e Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 44 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can u
15. des information on the status Green A good connection exists between a 10 Mbps network and the computer Orange A good connection exists between a 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network For assistance contact your network administrator or ISP K NOTE The link integrity light on the network connector is only for the wired cable connection The link integrity light does not provide status for wireless connections 37 Solving Problems Power Problems If the power light is off The computer is either turned off is not receiving power or in hibernate state e Press the power button The computer resumes normal operation if it is off or in hibernate mode e Reseat the power cable into both the power connector on the computer and the electrical outlet e Ifthe AC adapter is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also temporarily bypass power protection devices power strips and power extension cables to verify that the computer turns on properly 38 e Ensure that the electrical outlet is working by testing it with another device such as a lamp e Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is
16. eceived your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 52 2 Select Repair Your Computer 3 The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to c
17. emit a series of beeps during start up if there are errors or problems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 61 36 K NOTE To replace parts see the Service Manual on the Dell Support website at support dell com manuals Beep Code Possible Problem Two Three Four Five Six Seven Eight No RAM detected Possible motherboard failure Chipset error RAM read write failure Real Time Clock failure Video card or chip failure Processor failure Display failure Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer e Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub e Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router e Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 15 Wired Connections If the network connection is lost The cable is loose or damaged e Check the cable to ensure it is plugged in and not damaged Solving Problems e Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provi
18. er may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the back or bottom of your computer the Dell Support website at support dell com 63 Basic Specifications System Model Processor Inspiron 11 Types Intel Celeron Intel Pentium This section provides information that you d L2 cache 1 MB or 2 MB may need when setting up updating drivers for and upgrading your computer For more External bus 800 MHz detailed specifications see the Comprehensive f
19. g System 49 System Restore 00eeeeeee 50 Dell Factory Image Restore 51 Operating System Reinstallation 53 Getting Help 000005 55 Technical Support and Customer SOVICE eS ca O 56 DellConmect 2 3 32 2 5 yews ade eee ars 56 Online Services 00 00 eee 57 Automated Order Status Service 58 Product Information 58 Returning Items for Repair Under Warranty or for Credit 59 Before You Call 22 2005 60 Contacting Dell ecommerce aie 61 Finding More Information and ReSOUNCES sects pda lo eed 62 Basic Specifications 64 O candace shed 70 Macrovision Product Notice 70 Information for NOM or Official Mexican Standard only for Mexico 71 A a bas 72 Setting Up Your Inspiron Laptop This section provides information about setting up your Inspiron 11 laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it
20. ices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Customizing the Desktop You can customize your desktop to change the appearance resolution wallpaper screensaver or other features of your desktop Windows Vista 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Windows 7 1 Right click an open area of the desktop 2 Click Personalize to open the Change the visuals and sounds on your computer window and learn more about your customization options Using Your Inspiron Laptop Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer The Microsoft Windows operating system installed on your Dell computer provides three default options e Balanced Dell Recommended Offers full performance when you need it and saves power during periods of inactivity e Power saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime e High
21. includes Traditional Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger up or down in the vertical scroll zone extreme right of the touch pad to scroll up or down on the active window To scroll right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window 24 Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad To zoom in Move two fingers apart to enlarge the view of the active window To zoom out Move two fingers close together to reduce the view of the active window Rotate Allows you to rotate the active content on the screen The rotate feature includes Twist Allows you to rotate active content in 90 increments using two fingers where one finger is anchored and the other rotates Keeping the thumb in place move the index finger in an arced direction right or left to rotate the selected item 90 clockwise or counterclockwise Desktop Allows you to minimize all open windows so that the desktop is visible Place your hand on the touch pad in any orientation briefly hold in place and then remove your hand Using Your Inspiron Laptop Customizing the Touch Pad Set
22. is powered on N WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button
23. key K NOTE Multimedia option is active only in the operating system 26 Using Your Inspiron Laptop d mh f A lt lt gt Il gt gt i a F7 F8 F9 F10 F11 F12 ES Mute the sound b i Play or pause m Decrease the volume level p Play the next track or chapter di Increase the volume level a Ejectthe disc from the optional external optical drive 44 Play the previous track or chapter 27 Using Your Inspiron Laptop Display Features The display panel holds a camera and an accompanying microphone MAL BAL 28 Using Your Inspiron Laptop 1 Microphone Provides high quality sound for video conferencing and voice recording 2 Camera Built in camera for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off 4 Display For more information about displays see the Dell Technology Guide 29 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC ad
24. n instructions in its documentation or on the CD If the computer stops responding or a solid blue screen appears AN WARNING You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer Solving Problems If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments Windows Vista 1 Click Start 6 Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen 41 Solving Problems Windows 7 1 Click Start 2 Inthe search box type Use an older program with this version of Windows and press lt Enter gt 3 Follow the instructions on the Program Compatibility wizard If you have other software problems e Back up your files immediately e Use a virus scanning program to check the hard drive or CDs e Save and close any open files or programs and shut down your computer through the Start menu 42 e Check the software documentation or contactthe s
25. not responding The computer is either turned off in hibernate state or the display may not be responding e Press the power button The computer resumes normal operation if it is off or in hibernate mode e f the display is not responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Del on page 61 If the power light is breathing white and the computer is not responding The computer is in standby mode or the display may not be responding e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e If the display is not responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 61 If the power light is solid amber and the computer is not responding The computer is on in standby mode with low battery or the display may not be responding e Connect the AC adapter to power the computer and charge the battery Solving Problems e Move the connected mouse or a finger on the touch pad to resume normal operation e f the display is not responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 61 If you encounter interference tha
26. nter external drive or MP3 player AC adapter connector Connects to an AC adapter to power the computer and charge the battery Security cable slot Attaches a commercially available antitheft device to the computer NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your computer 19 Using Your Inspiron Laptop Left Side Features E 1 20 Using Your Inspiron Laptop 1 Network connector Connects your computer to a network or a broadband device if you are using a wired network The two lights next to the connector indicate status and activity for a wired network connection 2 2 HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read 3 Power USB connector Connects to USB devices that require more power such as certain printers and bar code scanners This connector supports a current load of up to 2A 21 Using Your Inspiron Laptop Computer Base Features
27. nvironment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 GRMS Non Operating 160 GRMS Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant G2 or lower level as defined by ISA S71 04 1985 Basic Specifications 69 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 70 Appendix Information for NOM or Official Mexican Standard only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 Mexico D F Laptops Regulatory Electricity Output model number Voltage Frequency consumption Output voltage in
28. oblem during a test a message with the error code and a description of the problem will appear on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 61 Using Support Tools K NOTE The Service Tag for your computer is located at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics and to restart the computer click Exit Starting Dell Diagnostics From the Drivers and Utilities Disc K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs 1 Insertthe Drivers and Utilities disc 2 Shut down and restartthe computer When the DELL logo appears press lt F12 gt immediately 47 Using Support Tools K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 4 Select the Boot from CD ROM option from
29. oftware manufacturer for troubleshooting information Ensure thatthe program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify thatthe device drivers do not conflict with the program If necessary uninstall and then reinstall the program Using Support Tools Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the icon in the taskbar The Dell Support Center home page displays your computer s model number service tag express Service code and service contact information The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories For more information about Dell Support Center and availa
30. omplete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to restart the computer Restoring Your Operating System Operating System Reinstallation Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver Z CAUTION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer 53 Restoring Your Operating System To reinstall Windows you need the following e Dell Operating System disc e Dell Drivers and Utilities disc K NOTE The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities disc to load any required drivers Depending on the region from which you ordered your computer or whether you requested the disc the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer Reinstalling Microsoft Windows The reinstallation process can take 1 to 2 hours to complete After
31. ort dell com 56 DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com DellConnect Online Services You can learn about Dell products and services on the following websites e www dell com e www dell com ap Asian Pacific countries only e www dell com jp Japan only e www euro dell com Europe only e www dell com la Latin American and Caribbean countries e www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites e support dell com e support jp dell com Japan only e support euro dell com Europe only Getting Help Dell Support e mail addresses e mobile_support us dell com e support us dell com e la techsupport dell com Latin America and Caribbean countries only e apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketing dell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password 57 Getting Help Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to
32. problem You can restore your operating system in the following ways e System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files e If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the Operating System disc only if System Restore did not resolve your operating system problem 49 Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view 50 Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window
33. r their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own August 2009 P N V0K33 Rev A00 Contents Setting Up Your Inspiron Laptop 5 Before Setting Up Your Computer 5 Connectthe AC Adapter 6 Connect the Network Cable Optional 7 Press the Power Button 8 Set Up Microsoft Windows 9 Install the SIM Optional 10 Enable or Disable Wireless Optional 12 Connect to the Internet Optional 14 Using Your Inspiron Laptop 18 Right Side Features 18 Left Side Features 0005 20 Computer Base Features 22 Touch Pad Gestures 24 Media Controls 00005 26 Display Features 005 28 Removing and Replacing the Battery 30 Software Features 000 32 Dell DOCK ocurrir de hades pale eke y 35 Solving Problems 36 Beep Codes siii er renee 36 Network Problems 2005 37 Power Problems 2 0000 38 Memory Problems 40 Lockups and Software Problems 40 Using Support ToolS 43 Dell Support Center 43 System Messages 0000 44 Hardware Troubleshooter 45 Dell Diagnostics 0 45 Contents Restoring Your Operatin
34. requency Specifications on the Dell Support website at support dell com manuals K NOTE Offerings may vary by region Computer Information For more information regarding the System chipset Intel GS45 configuration of your computer click Start Help and Support and select the Memory option to view information about your computer Memory type 800 MHz DDR2 Memory 1 GB 2 GB or 4 GB configurations possible 64 Communications Network adapter 10 100 Ethernet LAN on system board Wireless internal WLAN Mini Card with WiFi Optional WWAN WiMax GPS and Bluetooth Mini Cards Camera Pixel 1 3 megapixel Video resolution 640 x 480 at 30 fps maximum Connectors Audio Mini Card Network adapter USB Video Basic Specifications one microphone connector one mono headphone stereo speaker connector one full size Mini Card slot and one half size Mini Card slot supports dual interface one RJ45 connector two 4 pin USB 2 0 compliant connectors one 4 pin power USB 2 0 compliant connector one HDMI connector 65 Basic Specifications Display Type 11 6 inch HD WLED with TrueLife Dimensions Height 144 mm 5 7 inches Width 256 12 mm 10 1 inches Diagonal 293 83 mm 11 6 inches Maximum 1366 x 768 at 262 K colors resolution 66 Battery Type 3 cell 6 cell lithium ion Charge time at room temperature approximate Computer off Operating time Coin cell battery 3
35. rization Number and write it clearly and prominently on the outside of the box K NOTE For the telephone number to call your region see Contacting Dell on page 61 Getting Help Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 60 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 45 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you 59 Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill outthe following Diagnostic Checklist
36. se the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start gt Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 40 and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals to review your computer s configuration information and ensure that the device that you want to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 45 Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 61 1 Ensure that the computer is connected to an electrical ou
37. service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you 61 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall notebook system software or update drivers for your computer and readme files learn more about your operating system maintaining peripherals Internet Bluetooth networking and e mail upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part 62 See the Operating System disc the Drivers and Utilities disc K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com manuals the Dell Technology Guide installed on your hard drive or on the Dell Support website at support dell com manuals the Service Manual on the Dell Support website at support dell com manuals K NOTE In some countries opening and replacing parts of your comput
38. support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 61 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 61 58 Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call your region or to speak to a sales specialist see Contacting Dell on page 61 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive s and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and PC Cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 1 Call Dell to obtain a Return Material Autho
39. t hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are e Power keyboard and mouse extension cables e Too many devices connected to a power strip e Multiple power strips connected to the same electrical outlet 39 Solving Problems Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem e See the software documentation for minimum memory requirements e If the problem persists contact Dell see Contacting Dell on page 61 If you experience other memory problems e Run the Dell Diagnostics see Dell Diagnostics on page 45 e If the problem persists contact Dell see Contacting Dell on page 61 40 Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Select the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installatio
40. tensity POST 100 240 V CA 50 60 Hz 1 5A 19 5 V de CC 3 34 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 71 Index A AC adapter size and weight 67 airflow allowing 5 backups creating 34 C calling Dell 60 CDs playing and creating 32 chipset 64 computer capabilities 32 computer setting up 5 conserving energy 33 72 Contacting Dell online 61 customer service 56 customizing your desktop 33 your energy settings 33 damage avoiding 5 data backing up 34 DellConnect 56 Dell Diagnostics 45 Dell Factory Image Restore 49 Dell Support Center 43 Dell support website 63 Dell Technology Guide for further information 62 Diagnostic Checklist 60 drivers and downloads 63 DVDs playing and creating 32 E email addresses for technical support 57 energy conserving 33 F finding more information 62 FTP login anonymous 57 H hardware problems diagnosing 45 Hardware Troubleshooter 45 Index help getting assistance and support 55 Internet connection 14 ISP Internet Service Provider 14 memory problems solving 40 memory support 64 network connection fixing 37 73 Index P power strips using 6 processor 64 products information and purchasing 58 reinstalling Windows 54 resources finding more 62 restoring factory image 51
41. ternet 2 1 battery bay 2 SIM card 3 SIM card slot 10 Setting Up Your Inspiron Laptop To install the SIM 1 Turn off your computer 2 Remove the battery see Removing and Replacing the Battery on 30 3 In the battery bay slide the SIM into the SIM card slot 4 Replace the battery see Removing and Replacing the Battery on 30 5 Turn on your computer To remove the SIM press and eject the SIM 11 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional SJ BL TIA PIT Lo Setting Up Your Inspiron Laptop To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key p on the keyboard The Wireless Radio Control dialog box appears 3 Select the options you want to enable 4 Click OK To disable wireless 1 Press the wireless key p on the keyboard The Wireless Radio Control dialog box appears 2 Clear the options you want to disable 3 Click OK K NOTE The Enable Flight Mode button allows you
42. the instructions on the Configure Backup wizard Dell Dock The Dell Dock is a group of icons that provides easy access to frequently used applications files and folders You can personalize the Dock by e Adding or removing icons e Grouping related icons into categories e Changing the color and location of the Dock e Changing the behavior of the icons Add a Category 1 Right click the Dock click Add Category The Add Edit Category window is displayed 2 Enter a title for the category in the Title field 3 Select an icon for the category from the Select an image box 4 Click Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon 1 Right click the category or icon on the Dock and click Delete shortcut or Delete category 2 Follow the instructions on the screen Personalize the Dock 1 Right click the Dock and click Advanced Setting 2 Choose the desired option to personalize the Dock 35 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 43 or Contacting Dell on page 61 A WARNING Only trained service personnel should remove the computer cover See the Service Manual on the Dell Support website at support dell com manuals for advanced service instructions Beep Codes Your computer might
43. tings You can customize the touch pad settings to enable or disable features or to change the default behavior 1 Click Start gt Control Panel gt Multi finger 2 In the Elan Smart Pad window that appears select the desired feature you want to customize Setting the Touch Pad Sensitivity The palm tracking feature allows you to set the touch pad sensitivity and is useful in preventing unwanted pointer movement while typing To set the touch pad sensitivity 1 Click Start 0 Control Panel Multi finger 2 In the Elan Smart Pad window scroll down and select PalmTracking 3 Drag the PalmTracking Sensitivity slider to increase or decrease the touch pad sensitivity 25 Using Your Inspiron Laptop Media Controls The media control keys are located on the keyboard To use the media controls press the required key You can use the Function Key Behavior setting in the System Setup BIOS Utility to configure the media control keys System Setup BIOS Utility 1 Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility 2 In the Function Key Behavior select Multimedia or Function Multimedia This is the default option Press any multimedia key to perform the associated action For function key press lt Fn gt the required function key Function Press any function key to perform the associated action For multimedia key press lt Fn gt the required multimedia
44. tlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This will invoke the Pre Boot System Assessment PSA in some computers 46 K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA will start running the tests b Ifthe PSA completes successfully the following message is displayed No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended c If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message is displayed Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to continue The Choose An Option window appears If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window 4 Select the test you want to run 5 If you encounter a pr
45. to quickly turn all of your wireless radios Bluetooth Mobile Broadband and GPS off such as when you are asked to disable all wireless radios on an airplane flight 13 Setting Up Your Inspiron Laptop Connect to the Internet Setting Up a Wired Connection Optional e If you are using a dial up connection connect the telephone line to the optional To connect to the Internet you need an external external USB modem and to the telephone modem or network connection and an Internet wall connector before you set up your service provider ISP Internet connection If an external USB modem or WLAN adapter e If you are using a DSL or cable satellite is not a part of your original order you can modem connection contact your ISP purchase one from the Dell website at or cellular telephone service for setup www dell com instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 16 14 Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router Windows Vista 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 2 Save and close any open files and exit any open programs 3 Click Start Connect To 4 Follow the instructions on the screen to complete the setup
46. you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 1 Save and close any open files and exit any open programs 54 2 Insertthe Operating System disc 3 Click Exit if the Install Windows message appears 4 Restartthe computer 5 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 6 When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt 7 Press any key to Boot from CD ROM Follow the instructions on the screen to complete the installation Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 36 for information and procedures that pertain to the problem your computer is experiencing 2 See the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals for more troubleshooting information 3 See Dell Diagnostics on page 45 for procedures on how to run Dell Diagnostics
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