D-Link DVG-2001S User's Manual
Contents
1. Home Advanced Tools Status Home e Wizard WAN Settings Advanced e VOIP e Misc Tools e Admin e System Firmware Config e SNMP e Save amp Reboot Status e Device Info e Stats e Cable Tester FAQs The Help tab will give basic information referring to various screens located in the VoIP Terminal Adapter To view a specific section click on its hyperlinked name A new window of information will appear 26 Technical Specifications Standards m IEEE 802 3 m IEEE 802 3u Device Management BR HTTP 1 0 Web Based Internet Explorer v6 or later Netscape Navigator v6 or later or other Java enabled browsers DHCP Client Auto provisioning Telnet TFTP Client m Performance monitoring using DSP Ethernet statistics Operating Temperature m 32 F to 131 F 0 C to 55 C Humidity Range E 5 to 95 Non condensing Safety and Emissions m FCC part15 LEDs m Power m LAN m Phone Physical Dimensions BR L 3 25 inches 82 46 mm BR W 3 54 inches 90 mm 27 Technical Specifications BR H 1 22 inches 31 mm Security m User Authentication Administration Username Password control for Telnet and Web configuration SIP Authentication Provisioning Security using HTTPS and SSL TLS client certificate encryption and authentication VoIP NAT Traversal SIP STUN Miscellaneous m PPPoE RFC 2516 Power Input m Ext Power Supply DC 12V 1 2A Weight gn 0 1225kg W2. Features One Foreign Exchange Subscriber FXS POTS port RJ 11 Jack One NWay 10 100BASE TX Fast Ethernet port for network connection Voice Activity Detection VAD Comfort Noise Generation CNG Silence suppression to reduce bandwidth consumption Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality Support QoS Quality of Service for voice quality guarantee Built in PPPoE function to support dial up connection for broadband technology IP address assignment using DHCP or static configuration Support Caller ID function Remote configuration and management over the Internet using web browsers Using the Configuration Wizard Whenever you want to configure your network or the DVG 2001S you can access the Configuration Menu by opening the web browser and typing in the IP Address of the DVG 2001S The DVG 2001S default IP Address is shown to the right Open the web browser Type in the IP Address of the Router http 10 1 1 1 Type admin in the User Name field Type admin in the Password field e Click OK The Home gt Wizard screen will appear Please refer to the Quick Installation Guide for more information regarding the Setup Wizard These buttons appear on most of the configuration screens in this section Please click on the appropriate button at the bottom of each screen after you have made a configuration change Note
3. Access Corat The following petwaik components ae netaled You may be asked if you want to reboot your Cher or Daaa Networks Dirk DFE 5301x PCI Fast Ethernet Adapter Rev A computer Click Yes Primay Network Logor Cliera for Microsoft Networks Efe ond Print Sharing Description TOPAP is the protocol you usa to connect to the Intamet and wide crea networks 37 LC el Ga Frequently Asked Questions continued Why can t I access the web based configuration continued How can assign a Static IP Address in Windows 98 Me Step 1 From the desktop right click on the Network Neighborhood icon Win ME My Network Places and select Properties Highlight TCP IP and click the Properties button If you have more than one adapter then there will be a TCP IP Binding for each adapter Highlight TCP IP gt your network adapter and then click Properties 38 Frequently Asked Questions continued Why can t access the web based configuration continued How can assign a Static IP Address in Windows 98 Me continued Step 2 Click Specify an IP Address Enter in an IP Address that is on the same subnet as the LAN IP Address on your VoIP Terminal Adapter Example If the VoIP Terminal Adapter s LAN IP Address is 10 1 1 1 make your IP Address 10 x x x where x is between 2 254 Make sure that the number you choose is not in use on the network Step 3 Click on the Gatew
4. STUN Configuration User Agent Peer to Peer Telephony indox 1 Phone Number User IP Address en o o o Pon 060 Index Phone Number User IP Address Port Edit Delete oooe sten 3 YW Qoi ei H i gong o B 8 00 o B g Qo e B 9 ann o B 8 op ven B a oo B a so D g S060 i Kl This field assigns the telephone socket on the back of the router to the information entered in the User Agent The telephone number assigned to this entry Enter the IP address of the remote peer in this field Enter the UDP port number the remote peer will use to make the connection in this field If you do not have any information as to the proper port number leave the default setting here 16 Advanced gt VOIP gt Telephony The VoIP Terminal Adapter DVG 2001S can be configured to handle VoIP Terminal Adapter voice signals over the Internet Protocol Voice Over IP Tools Status Help VOIP Server Configuration Provisioning STUN Configuration User Agent O Poer to Poer Telephony DTMF Method RFC2833 Payload Type 201 VAD Enabled oO oe Apply Cancel Help DTMF Method Out of band Dual Tone Multi frequency The Dual Tone Multi frequency DTMF mode sets how the router will handle the tones that your telephone makes when you push its buttons It is recommended that you use the same mode that your VoIP service provider uses Select Enabled RFC 2833 to send th
5. Step 5 Click on Apply and then click Continue to save the changes Step 6 Click the Status tab and click the Device Info button Your IP Address information will be displayed under the WAN heading 41 Frequently Asked Questions continued How can setup my router to work with Earthlink DSL or any PPPoE connection Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet 300 from your computer or you will not be able to connect to the Internet Step 1 Upgrade Firmware if needed Please visit the D Link tech support website at http support dlink com for the latest firmware upgrade information Step 2 Take a paperclip and perform a hard reset With the unit on use a paperclip and hold down the reset button on the back of the unit for 10 seconds Release it and the router will recycle the lights will blink and then stabilize Step 3 After the VoIP Terminal Adapter stabilizes open your browser and enter 10 1 1 1 into the address window and hit the Enter key When the password dialog box appears enter the username admin and leave the password blank Click OK If the password dialog box does not come up repeat Step 2 Note Do not run Wizard Step 4 Click on the WAN button on left hand side of the Home WAN screen Select PPPoE Step 5 Inthe username field enter ELN username earthlink net and your password where username is your own username For SBC Global users enter username sbcg
6. automatically updates your VoIP Terminal Adapter DVG 2001S s VoIP l e configuration by using a TFTP a server located on the Internet e i e Aa If you have accesses to such rom ta Pee Eegen a service you will need to know the URL and Proxy Address of the Provisioning Server Promsioning Function Disabled ze SSL Enabled Server URL https devicecfg pnmus net dev Prony Address Proxy Port Number 8080 oO oO Apply Cancel Help Provisioning Function Use this drop down menu to enable or disable the Provisioning Function on the VoIP Terminal Adapter SSL Use the drop down menu to enable Secure Shell SSL Server URL Enter the URL of the Provisioning Server in this field Proxy Address Enter the IP address of the Proxy Server in this field Proxy Port Number Enter the port number the Proxy Server will use to make the connection in this field 13 Advanced gt VOIP gt STUN Configuration Simple Traversal of UDP over Dink __ NAT STUN is a protocol VoIP Terminal Adapter that enables a VoIP device s such as this router or an IP phone to detect the presence and type of NAT behind which the phone is placed This router supports STUN and can intelligently modify the private IP address and port in its SIP SDP message by using the NAT mapped public IP address and port through a series of STUN queries against a STUN server located on the public Internet This wil
7. if you have changed the default IP Address assigned to the DVG 2001S make sure to enter the correct IP Address Clicking this button will save configured settings to the router Clicking Cancel will clear changes made to the current page Clicking Help will provide the user with helpful information about the current window Click refresh will refresh the statistics of the current window Home gt WAN gt Dynamic IP Address Dynamic IP Address Host Name MAC Address DVG 2001S VoIP Terminal Adapter Advanced Tools Status Help WAN Settings Please select the appropriate option to connect to your ISP Choose this option to obtain an IP address Dynamic IP Address automatically from your ISP For most Cable modem users Choose this option to set static IP information provided to you by your ISP Choose this option if your ISP uses PPPoE For most DSL users O Static IP Address O PPPoE Dynamic IP Host Name optional MAC Address oo en ba od 30 8b optional Primary DNS Address 0 lo Jk o o Secondary DNS 1 f deen o o o 8 optiona O oO cO Apply Cancel Help Choose Dynamic IP Address to obtain IP Address information automatically from your ISP This option should be selected if your ISP has not supplied you with an IP address This option is commonly used for Cable modem services The Host Name is optional but may be required by s
8. Phone Number Index Phone Number Domain Name User Agent Port Authentication Name Password Retype Password Home ol Status Ip RER Server Configuration O Provisioning STUN Configuration User Agen ver to Peer Tolephony Same Phone Number Oisabled Index i Phone Number Disptay Name User Agent Port 060 Authentication Username Password Retype Password oO oO Apply Cancel Help Query Registeration State query Register Unregister Use this field to enable or disable the use of the same telephone number for the User Agent as for the Server Agent Use this field to assign the telephone socket on the back of the router to the information entered in the User Agent The telephone number assigned to the User Agent The name that will be displayed when the User Agent is in use This selects the port number the VoIP Terminal Adapter will listen to when determining when calls are being made The Username used to access your SIP server and your VoIP service provider The Password used to access your SIP server and your VoIP service provider Retype your password to confirm 15 The VoIP Terminal Adapter DVG 2001S can be configured to handle VoIP Terminal Adapter voice signals over the Internet Protocol Voice Over IP VOIP Index Phone Number User IP Address Port Advanced gt VOIP gt Peer to Peer Status Help Server Configuration Provisioning
9. email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 7 30am to 12 00am EST D Link Technical Support over the Internet http support dlink ca email support dlink ca D Link Building Networks for People
10. to access the web manager type the New Password and Confirm Password to be certain you have typed it correctly Click the Apply button to activate the new password The System User Name remains admin this cannot be changed using the web manager interface Be sure to save the new setting Administrator Password User Password Remote Management Web Port Number Tools gt Admin Dlink mg DVG 2001S i VolP Terminal Adapter Home Advanced Status Help Web Management Web Port Number 80 Aderenistrator The Login Name rs edmin Old Password di Toi Password seess oO OO Apply Cancel Help admin is the Administrator login name Enter the password here and the same password in the Confirm Password field This will be the password that the administrator will use to gain access to the configuration menu of the device The default password is admin user is the User login name Enter the password here and the same password in the Confirm Password field This will be the password that the users will use to gain access to the configuration menu of the device Users will have limited privileges on this device The default password is admin Remote management allows the VoIP Terminal Adapter to be configured from the Internet by a web browser A username and password is still required to access the Web Management interface In general only a member of your networ
11. D Link DVG 2001S VoIP Terminal Adapter Manual D Link Building Networks for People Ver 1 00 651US2001S15 Contents ST E e EC 1 lge D d snes saswisctc cece sctieste cence A E E 1 STE EE 2 LEDS eege E A E ege ee e See Ee Eege EE 3 FOCUS E eege ENEE 4 Using the Configuration Wizard ccseccececeeeseeeseeesesneeeneeeeeeeeeeseaesnseeeeeseeeseeeseseeneneenees 5 Home gt WAN gt Dynamic IP Address 6 Home gt WAN gt Static IP Address c cccccecccecsescececeeeeeeeseeseeesseneeeesseneaeesseesaeenseeaaess 7 Home gt WAN gt PPPOE inesistente eaaa AA aiaa aiaiai 8 Advanced gt VOIP gt Server Configuration ccsceceeceeceeeeeeeaeeeeneeseaeeeeseaeeneneeeeaes 11 Advanced gt VOIP gt Provisioning ccc ccccecceseeeeeeeeceeeeeceaeeesaaeeseeeeeseaeeesaeeneaeeeeaes 13 Advanced gt VOIP gt STUN CGonttgouration 14 Advanced gt VOIP gt User Agent 15 Advanced gt VOIP gt Peer to beer 16 Advanced gt VOIP gt Telephony ssssssesssesssesssssssesssesssesssnsssnsssnnsssnsrnnnsnnsrnnnnnessnnsnnnns 17 Pavanced EE 18 Tools S e TEE 19 TOONS gt Syste EE 20 ale EE Tun 21 TOONS ene BEE 22 Tools gt Save amp Heboot rierien inrieirinae ueniar eitan rek Aetna E EEEa N aE AAEE EE ENNEN E EANNAN EE 22 Stat s gt Device IMO GE 23 e EE 23 e EE 25 Package Contents D Link DVG 2001S VoIP Terminal Adapter Power Adapter DC 12V 1 2A Manual and Warranty on CD Quick Installation Gu
12. N Use this drop down menu to Enable or Disable the Server Fully Qualified Domain Name FQDN function This is disabled when the SIP URL domain name is different from the SIP proxy server domain name The phone will then use the domain name in Domain Name field as part of SIP URL but send and receive SIP messages through the SIP proxy server defined in the Service Domain field IP Address Enter the IP address of the SIP Server in this field Domain Name Enter the domain name corresponding to the IP address entered above in this field Port Enter the SIP server s listening port for the SIP in this field Leave this field set to the default if your VoIP service provider did not give you a server port number for SIP Service Domain Enter the SIP service domain name in this field URL Format Select SIP URL to have the router include the domain name with the SIP number in the SIP messages that it sends 11 User Parameter Phone Caller ID Delivery Display CID Timer T2 Initial Unregister Register Expiration Session Expires Min SE Session Expires Refresher Select TEL URL to have the router use the SIP number without a domain name in the SIP messages that it sends You can set this to Enabled or Disabled This determines whether or not the phone number is appended to the information forwarded to your SIP server Your VoIP service provider will instruct you on which setting to use You can set this to YES or NO This de
13. Tools gt Config This screen allows you to DVG 2001S backup and restore VoIP Terminal Adapter configuration files Click Ss Homollll Advanced Stakis RPE Backup to initiate the backing up of a configuration Gs toga file Click Upload to initiate ml the u pload i ng of the Restore Configuration File configuration file once you have located it by using the ee Browse button cous Browse SavesReboot Tools gt Save amp Reboot This screen allows you to DVG 2001S save and reboot the VoIP VoIP Terminal Adapter Terminal Adapter Click the SES Reboot button EE Fame ove 2001S Reboot Status gt Device Info This page displays the DVG 2001S current information for the VoIP Terminal Adapter DVG 2001S s Home Advanced vice Informatior pov te Device Type VolP Gateway MAC Address 00 50 be 00 30 8 Boot PROM Version D1 OB00T Firmware Version D1 0S01T DSP Version 1367 WAN IP Address 104 14 Subnet Mask 255 0 0 0 Default Gateway 0 0 0 0 Help WAN MAC Address MAC address of the DVG 2001S IP Address WAN Public IP Address Subnet Mask WAN Public Subnet Mask Default Gateway WAN Public Gateway IP Address Status gt Stats The VoIP Terminal Adapter keeps a running log of events and activities occurring on the device If it is rebooted the logs are automatically cleared You may save the log files under Log Settings 23 DVG 2001S VoIP Terminal Adapter Home Ad
14. able modem users Choose this option to set static IP information provided to you by your ISP Choose this option if your ISP uses PPPoE For most DSL users OStatic IP Address PPPoE PPPoE User Name Password Retype Password IP Address Primary DNS Address Secondary DNS Address s e e optional Auto reconnect PPPoE Status Connect Disconnect Apply Cancel Help Choose this option if your ISP uses PPPoE Most DSL users will select this option Enter The PPPoE user name provided to you by your ISP Enter The PPPoE password provided to you by your ISP Retype the password entered in the previous field This displays the current IP address Input the primary DNS Domain Name Server IP address provided by your ISP Secondary DNS Address This is an optional DNS Address entry to be used if the primary DNS fails Click Apply to set any changes made to the memory of the VoIP Terminal Adapter Click Connect to initiate a PPPoE connection Click Disconnect to end a PPPoE connection 10 Advanced gt VOIP gt Server Configuration The VoIP Terminal Adapter can a aa a be configured to handle voice signals over the Internet Protocol Voice Over IP VOIP The screen shown to the right along with those on the following pages are used to configure your router to communicate with the devices that will send and receive telephone calls over the Internet Home Server FQD
15. arranty BR 3 year depends on D Link global warranty policy Telephony Support Call Control Protocol SIP RFC 3261 m CODEC G 711 A law and U law G 723 1 G 726 and G 729A E Echo Cancellation G 168 m DTMF Relay G 711 in band FAX Support 28 Frequently Asked Questions Why can t access the web based configuration When entering the IP Address of the DVG 2001S 10 1 1 1 you are not connecting to the Internet or have to be connected to the Internet The device has the utility built in to a ROM chip in the device itself Your computer must be on the same IP subnet to connect to the web based utility however To resolve difficulties accessing a web utility please follow the steps below Step 1 Verify physical connectivity by checking for solid link lights on the device If you do not get a solid link light try using a different cable or connect to a different port on the device if possible If the computer is turned off the link light may not be on What type of cable should be using The following connections require a Crossover Cable Computer to Computer Computer to Uplink Port Computer to Access Point Computer to Print Server Computer XBOX PS2 to DWL 810 Computer XBOX PS2 to DWL 900AP Uplink Port to Uplink Port hub switch Normal Port to Normal Port hub switch The following connections require a Straight through Cable Computer to Residential Gateway Router Computer to Normal Port hub
16. ay tab Enter the LAN IP Address of your VoIP Terminal Adapter here 10 1 1 1 Click Add when finished Step 4 Click on the DNS Configuration tab Click Enable DNS Type in a Host can be any word Under DNS server search order enter the LAN IP Address of your VoIP Terminal Adapter 10 1 1 1 Click Add Step 5 Click OK twice When prompted to reboot your computer click Yes After you reboot the computer will now have a static private IP Address 39 Adereed Me l oe IP Address IP actress can be automate dr erred to RE at ak Ee C Dean en IP addes automaticaly e pay wy aides PAdiess 192 168 0 10 GubnetMade 255 255 255 0 Co Gel namos eil SS p S Passos Tim Bes season is rosea eterno ko a a S tzen dai i the bat wd ba the order n hich hasa ec Mew gency dt belated gateways 181680 1 Bemore Rindrg Advanced Weis DNS Cenliguation Gateway WINS Conliguation IP Acties C Dijpsble DNS Ende DNS Hos Es Der DNS Sarvar Zuch Ordn vn 192 168 0 1 An Domain Sul Search Didar Dr Carel Frequently Asked Questions continued Why can t access the web based configuration continued Step 5 Access the web management Open your web browser and enter the IP Address of your D Link device in the address bar This should open the login page for the web management Follow instructions to login and complete the
17. configuration 40 Frequently Asked Questions continued How can I setup my router to work with a Cable modem connection Step 1 Power cycle the cable modem and router Turn the cable modem off first Turn the router off Leave them off for 2 minutes Turn the cable modem on first Wait until you get a solid cable light on the cable modem Turn the router on Wait 30 seconds If you have a Motorola Surf Board modem leave off for at least 5 minutes Step 2 Followstep 1 again and log back into the web configuration Click the Status tab and click the Device Info button Static Cable Connection Step 3 Log into the web based configuration by typing in the IP Dink a DVG 2001S s Address of the VolP Terminal Ei Adapter default 10 1 1 1 in your Ss io Advanced Too Set Hola web browser The username is admin all lowercase and the ss password is admin all lowercase CR Step 4 Click the Home tab and click the WAN button Select Static IP Address and enter your static settings obtained from the ISP in the fields provided Please select the appropriate optic Chousu biam an IP addruss Dynamic IP Address awtomatically from your D Aer most Cable modem users Choose this option to set static IP information provided to you by your ISP Static IP Address Choose this option if your ISP usas PPPot For most DSL usnex OPPP If you do not know your settings you must contact your ISP
18. e DTMF tones in RTP packets Select Disabled G 711 to include the DTMF tones in the voice date stream This method works best when you are using a codec that does not use compression like G 711 Payload Type The payload type PT field identifies the format of the RTP payload and determines its interpretation by the receiving application VAD Voice Activity Detection VAD Detects whether or not speech is present This lets the VoIP Terminal Adapter reduce the bandwidth that a call uses by not transmitting silent Packets when you are not speaking 17 Advanced gt Misc DVG 2001S Oe Signaling ToS RTP ToS Receive Gain Transmission Gain VoIP Terminal Adapter Tools Status Hein ToS Signaling ToS cguoou0 RIP ToS 000000 Gain Control Receive Gain 0 db Transmission Gain o db Apply Cancel Help Signaling ToS ToS field value in UDP IP Packets carrying a SIP Message RTP ToS ToS field value in UDP IP Packets carrying a RTP data Used to raise or lower the gain volume of signals that come in from the IP and are sent to the line side or trunk side interface The Rx Gain dB level may be set in 0 5 db increments from 20 dBm to 20 dBm Used to raise or lower the gain volume of signals that go out to the IP from the line side or trunk side interface The Tx Gain dB level may be set in 0 5 db increments from 20 dBm to 20 dBm 18 Change System Password To change the password used
19. ide Ethernet Cable the DVG 2001S s Ethernet port is Auto MDIX If any of the above items are missing please contact your reseller Note Using a power supply with a different voltage rating than the one included with the DVG 20018S will cause damage and void the warranty for this product Introduction The D Link DVG 2001S VoIP Terminal Adapter links traditional telephony networks to IP networks with conventional telephony devices such as analog phones or fax machines It can reduce long distance phone charges and deliver toll quality voice communication over the IP network This gateway provides one loop start Foreign Exchange Subscriber FXS port and one Ethernet port Connections The Ethernet Port LAN is auto MDI MDIX meaning you can use either a straight through or a crossover Ethernet cable Power Adapter Phone Connection Connect your 12V 1 2A power adapter here Connect to your phone using standard phone cabling Factory Reset button Auto MDI MDIX LAN Port Connect the Ethernet cable from computers on your LAN to this port LEDs LAN LED An active LED indicates a link has been established A blinking LED indicates activity on the LAN port Power LED A solid light indicates a valid connection to the power supply Phone LED his LED will light when a telephone is off the hook A blinking LED indicates an incoming call is detected
20. in the window as shown then click OK Run 21 xf Type the name of a program folder or document and Windows will open it for you Open b sch Cancel Browse Step 3 The IP Configuration window will appear displaying your Ethernet Adapter Information BR Select your adapter from the drop down menu BR f you do not see your adapter in the drop down menu your adapter is not properly installed 33 Frequently Asked Questions continued Why can t access the web based configuration continued LJIP Configuration BBE m Ethemet Adapter Information IPAddiess Subnet Mask 0 0 00 Detaut Gateway Release All Renew ll 7 More Ss Step 4 After selecting your adapter it will display your IP Address subnet mask and default gateway Step 5 Click OK to close the IP Configuration window Step 4 continued Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure Most D Link devices use either 10 0 0 1 or the 192 168 0 X range D WINNT system32 CMD EXE Microsoft Windows 2008 Version 5 80 2195 lt C Copyright 1985 2088 Microsoft Corp D gt ipconf ig Windows 2000 IP Configuration Ethernet adapter Local frea Connection Connection specific DNS Suffix IP Addres Subnet Ma Default Gateway Frequently Asked Questions continued Why can t access the web based configuration continued How can find
21. k can browse the built in web pages to perform Administrator tasks This feature enables you to perform Administrator tasks from the remote Internet host The port number used to access the VoIP Terminal Adapter The default port number for web management is 80 19 Tools gt System DVG 2001S VoIP Terminal Adapter Home Advanceg Aamin System Settings Restore To Factory Default Settings Reset to Factory Default l Config Save amp Reboot Reset to Factory Default Click Reset to Factory Default to restore the settings 20 You can upgrade the firmware of the VoIP Terminal Adapter here Make sure the firmware you want to use is on the local hard drive of the computer Please check the D Link Support site for firmware updates at http support dlink com You can download Tools gt Firmware DVG 2001S VoIP Terminal Adapter Status Help TFTP Server Address TFTP Server Address fSave amp Reboot Update Firmware Firmware Update Disabled File Name Last Update Status O Oe Apply Cancel Help firmware upgrades to your hard drive from the D Link support site Firmware Update File Name hard drive Enter the firmware file name and DOS path in this field For example C firmware had Click Apply to complete the firmware upgrade 21 Click on the link in this screen to find out if there is an updated firmware if so download the new firmware to your
22. l allow SIP signaling and RTP media to successfully traverse a NAT without requiring any configuration changes on the NAT STUN Stato Disabled STUN Server IP Address 0 H D D STUN Server Pot STUN Reqinterval STUN NAT Type UnKnown o oO WAT Type Detect Apply Cancel Help SIP Message socket mapped SIP RTP socket mapped index H ippon ip port STUN is useful if you need to use the DVG 2001S behind a modem or router that provides the connection to your ISP and then to the Internet and does not support symetric NAT You will need access to a STUN server on the Internet and its IP address to use STUN on the DVG 2001S STUN State Use this drop down menu to Enable or Disable STUN on the router STUN Server IP Address Enter the IP address of a STUN server in this field STUN Server Port Enter the port number the STUN server will use in this field If you do not have any information as to the proper port number leave the default setting here STUN Reainterval This determines the amount of time in seconds between STUN requests If you do not have any information as to the proper interval leave the default setting here STUN NAT Type Displays the result of the STUN NAT examination 14 Advanced gt VOIP gt User Agent The VoIP Terminal Adapter can be configured to handle voice signals over the Internet Protocol Voice Over IP VOIP DVG 2001S VoIP Terminal Adapter Same
23. lobal net For Ameritech users enter username ameritech net For BellSouth users enter username bellsouth net For Mindspring users enter username mindspring com For most other ISPs enter username Note If you experience problems accessing certain websites and or email issues please set the MTU to a lower number such as 1472 1452 etc Contact your ISP for more information and the proper MTU setting for your connection Step 6 Click Apply When prompted click Continue Once the screen refreshes unplug the power to the D Link VoIP Terminal Adapter 42 Frequently Asked Questions continued How can setup my router to work with Earthlink DSL or any PPPoE connection continued Step 7 Turn off your DSL modem for 2 3 minutes Turn back on Once the modem has established a link to your ISP plug the power back into the D Link VoIP Terminal Adapter Wait about 30 seconds and log back into the router Step 8 Click on the Status tab in the web configuration where you can view the device info You should now see that the device info will show an IP Address verifying that the device has connected to a server and has been assigned an IP Address Can I use my D Link VoIP Terminal Adapter to share my Internet connection provided by AOL DSL Plus In most cases the answer is yes AOL DSL may use PPPoE for authentication bypassing the client software If this is the case then our routers will work with this service Please co
24. my IP Address in Windows 2000 XP Step 1 Click on Start and select Run Step 2 Type cmd then click OK Type the name of a program Folder document or Internet resource and Windows will open it for you Open cmd Cancel Browse Step 3 From the Command Prompt enter ipconfig It will return your IP Address subnet mask and default gateway Step 4 Type exit to close the command prompt 35 Frequently Asked Questions continued Why can t access the web based configuration continued Step 4 continued Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure Your D Link device uses 10 1 1 1 Make sure you take note of your computer s Default Gateway IP Address The Default Gateway is the IP Address of the D Link VoIP Terminal Adapter By default it should be 10 1 1 1 How can assign a Static IP Address in Windows XP Step 1 Click on Start gt Control Panel gt Network and Internet Connections gt Network connections Step 2 See Step 2 for Windows 2000 and continue from there How can assign a Static IP Address in Windows 2000 Step 4 Right click on My Network Places and select Properties Step 2 Right click on the Local Area Connection which represents your network card and select Properties Components checked are used by this connection v lr and Prins Sharing for Microsoft Networks al YS Netw
25. ntact AOL if you are not sure To set up your VoIP Terminal Adapter Step 1 Log into the web based configuration 10 1 1 1 and configure the WAN side to use PPPoE Step 2 Enter your screen name followed by aol com for the user name Enter your AOL password in the password box Step 3 You will have to set the MTU to 1400 AOL DSL does not allow for anything higher than 1400 Step 4 Apply settings Step 5 Recycle the power to the modem for 1 minute and then recycle power to the router Allow 1 to 2 minutes to connect If you connect to the Internet with a different Internet service provider and want to use the AOL software you can do that without configuring the VoIP Terminal Adapter s firewall settings You need to configure the AOL software to connect using TCP IP Go to http www aol com for more specific configuration information of their software 43 Technical Support You can find software updates and user documentation on the D Link website D Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product U S and Canadian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 888 843 6100 Hours of Operation 8 00AM to 6 00PM PST D Link Technical Support over the Internet http support dlink com
26. ome ISPs The default host name is the device name of the VoIP Terminal Adapter and may be changed The default MAC Address is set to the WAN s physical interface MAC address on the VoIP Terminal Adapter It is not recommended that you change the default MAC address unless required by your ISP 6 Primary Secondary DNS Address Enter a DNS Address if you wish not to use the address provided by your ISP Home gt WAN gt Static IP Address D Link DVG 2001S Dee nr ee eee VoIP Terminal Adapter Advanced Tools Status Help WAN Settings Wizard Please select the appropriate option to connect to your ISP Choose this option to obtain an IP address O Dynamic IP Address automatically from your ISP For most Cable modem users Choose this option to set static IP information provided to you by your ISP Choose this option if your ISP uses PPPoE For most DSL users Et Static IP Address O PPPoE Static IP IP Address 10 s assigned by your ISP Subnet Mask 255 Default Gateway lo k Primary DNS Address lo 4 S dary DNS 1 GC o e optional oO oc Apply Cancel Help Static IP Address Choose Static IP Address if all WAN IP information is provided to you by your ISP You will need to enter in the IP address subnet mask gateway address and DNS address es provided to you by your ISP Each IP address entered in the fields must be in the appropria
27. orts Meriter Driver Ck Bin Install Unnaat Properties Description lanstiecion Coriral Paerd dree Protocol Tha gelaut tocol that providas communication Highlight Internet Protocol TCP IP ta dese asad pen and click Properties Show icon intaskbar when connected 36 Frequently Asked Questions continued Why can t access the web based configuration continued How can assign a Static IP Address in Windows 2000 Internet Protocol TCP IP Properties 2 xi continued General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for Click Use the following IP Address and Be cores rae enter an IP Address that is on the same deieren subnet as the LAN IP Address on your West eer VoIP Terminal Adapter Example If the eee VoIP Terminal Adapter s LAN IP Address Default gateway EME is 10 1 1 1 make your IP Address A 10 x x x where x 2 254 Make sure that eG Tara monna DEE the number you choose is not in use on Preferred DNS server pore the network Alternate DNS server E Set the Default Gateway to be the same as the LAN IP Address of your VolP Terminal Adapter 10 1 1 1 Set the Primary DNS to be the same as the LAN IP address of your VolP Terminal Adapter 10 1 1 1 The Secondary DNS is not needed or enter a DNS server from your ISP Click OK twice Configuration Ideriiicaion
28. switch Access Point to Normal Port hub switch Print Server to Normal Port hub switch Uplink Port to Normal Port hub switch Rule of Thumb If there is a link light the cable is right 29 Frequently Asked Questions continued Why can t access the web based configuration continued What type of cable should be using continued What s the difference between a crossover cable and a straight through cable The wiring in crossover and straight through d 1 White Green cables are different The two types of cable A Green o have different purposes for different LAN 3 Bue r configurations EIA TIA 568A 568B define d White Blue the wiring standards and allow for two 7 White Brown different wiring color codes as illustrated in 8 Brown the following diagram 568A CABLE END 1 White Orange 2 Orange KH 3 White Greon ue The wires with colored backgrounds may 5 White Blue have white stripes and may be denoted that mengn Ken EE way in diagrams found elsewhere 8 Brown app CABLE END How to tell straight through cable from a crossover cable The main way to tell the difference between the two cable types is to compare the wiring order on the ends of the cable If the wiring is the same on both sides it is straight through cable If one side has opposite wiring it is a crossover cable All you need to remember to properly configure the cables is the pinout order of the two cable ends and the following r
29. t settings Go to Start gt Settings gt Control Panel Double click the Internet Options icon From the Security tab click the button to restore the settings to their defaults Click to the Connection tab and set the dialup option to Never Dial a Connection Click the LAN Settings button Nothing should be checked Click OK Go to the Advanced tab and click the button to restore these settings to their defaults Click OK Go to the desktop and close any open windows 32 ered Iert Privacy Cortwe Cowcter Pagans Atvareed alee Veh contort EH 3 9 2 WE oone Irionet A THE Era DE Kee EH Scum vet Nowe din wee anu ED me ege u burnett ct ew ante S eeben we Seated RE Several Serepl Pirae Content Ceasar Pico tee My DI Tost gg home connenion A9 D eg ardran Povata hatnak me Augorvabe configadion ray aranais raara ratings To nmn te ed manual wating cable outomeko Congar Dreem pan aea CZ Frequently Asked Questions continued Why can t access the web based configuration continued Step 4 Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure Most D Link devices use either 10 0 0 1 or the 192 168 0 X range How can find my IP Address in Windows 95 98 or ME Step 1 Click on Start and then click on Run Step 2 The Run Dialogue Box will appear Type winipcfg
30. te IP form which are four octets separated by a dot x x x x The VoIP Terminal Adapter will not accept the IP address if it is not in this format 7 IP Address Subnet Mask Default Gateway Primary DNS Address Secondary DNS Address Please be sure to remove any existing PPPoE cli ent software installed on your computers Input the public IP Address provided by your ISP Input your Subnet mask All devices in the network must have the same subnet mask Input the public IP address of the ISP to which you are connecting Input the primary DNS Domain Name Server IP address provided by your ISP This is an optional DNS Address entry to be used if the primary DNS Fails Home gt WAN gt PPPoE Choose PPPoE Point to Point Protocol over Ethernet if your ISP uses a PPPoE connection Your ISP will provide you with a username and password This option is typically used for DSL services Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection Select Static PPPoE to use a Static IP address for your PPPoE connection D Link Building Networks PPPoE User Name Password Retype Password IP Address Primary DNS Address DVG 2001S VoIP Terminal Adapter Advanced Tools Status Help WAN Settings Please select the appropriate option to connect to your ISP Choose this option to obtain an IP address O Dynamic IP Address automatically from your ISP For most C
31. termines whether CID is received You can set this to Enabled or Disabled This determines whether to display Caller ID Use the drop down menu provided to select the desired time increment You can set this to Enabled or Disabled The default is Enabled Use this field to set how long the router will wait before sending a repeat registration request if a registration attempt fails or there is no response from the registration server This field will set the longest time that the router will allow a SIP session to remain idle without traffic before dropping it When two SIP devices negotiate a SIP session they must negotiate a common expiration time for idle SIP sessions This field sets the shortest expiration time that the router will accept The router checks the session expiration values of incoming SIP INVITE requests against the minimum session expiration value that you enter here If the session expiration of an incoming INVITE request is less than this value the router negotiates with the other SIP device to increase the session expiration value to match the minimum session expiration value This determines which side of an expired call session will initiate the session refresh uac specifies the Caller side will initiate the session refresh uas specifies the Call receiver the Callee will initiate the session refresh 12 Advanced gt VOIP gt Provisioning Provisioning is a function that DVG 2001S
32. ules A straight through cable has identical ends A crossover cable has different ends It makes no functional difference which standard you follow for straight through cable ends as long as both ends are the same You can start a crossover cable with either standard as long as the other end is the other standard It makes no functional difference which end is which The order in which you pin the cable is important Using a pattern other than what is specified in the above diagram could cause connection problems 30 Frequently Asked Questions continued Why can t I access the web based configuration continued When to use a crossover cable and when to use a straight through cable Computer to Computer Crossover Computer to an normal port on a Hub Switch Straight through Computer to an uplink port on a Hub Switch Crossover Hub Switch uplink port to another Hub Switch uplink port Crossover Hub Switch uplink port to another Hub Switch normal port Straight through 31 Frequently Asked Questions continued Why can t access the web based configuration continued Step 2 Disable any Internet security software running on the computer Software firewalls like Zone Alarm Black Ice Sygate Norton Personal Firewall etc might block access to the configuration pages Check the help files included with your firewall software for more information on disabling or configuring it Step 3 Configure your Interne
33. vanced Tools Device Info Traffic Statistics display Receive and Transmit packets passing through the DVG 20018 WAN Receive Transmit Et packets packets Cable Tester bytes bytes NonUcastPackets NonUcastPackets DiscardPackets DiscardPackets FrameTooLong HeartbeatErrors NonAlignedErrors LateCollision CollisionErrors RetransmissionLimit ShortFrames UnderrunPackets CRCErrors CarrierSenseLost OverrunPackets Phone Port Statistics Phone Port 1 2 Channel 1 3 2 4 RxVoicePackets RxMinJitter AxMaxdJitter RxRTPAvgJitter RxDTMFPackets TxVoicePackets TxGrantReSyncCount TxDTMFPackets MicroOverflowCount PktsLostByNetwork TxHoldDropCount RxHoldDropCount The screen above displays the Traffic Statistics Here you can view the amount of packets that pass through the DVG 2001S on the WAN port The traffic counter will reset if the device is rebooted or can be reset by clicking the Reset button To refresh current statistics click the Refresh button 24 Status gt Cable Tester The VoIP Terminal Adapter offers you to conduct a Ping test by entering the IP address in the field below and then clicking the test button DVG 2001S VoIP Terminal Adapter Home Advanced Tools Help Cable Tester Device Info This page provides for ping diagnostics to the LAN to help with IP connectivity problems Stats Ping Target 0 o 0 p D Ping Result 25 Help D Link DVG 2001S VoIP Terminal Adapter
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