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Compaq EVO M800c User's Manual

1. P2830 P 180 X4 830 IDI 25 E Korea 470048 540 P2833 P 180 X4 20 V C 25 E Taiwan 470048 543 P2825 P 170 X5 30 W C 25 E Korea 470044 627 P2819 P 170 X5 30 W C 25 E Asia Pacific 470037 119 Thailand 470037 988 P2824 P 170 X5 30 V C 12 E India 470044 626 P2826 P 170 X5 30 R C 25 E Korea 470044 628 P2820 P 170 X5 20 W C 25 E United States 470052 500 P2827 P 170 X5 20 V C 25 E Korea 470044 629 P2830 P 170 X4 30 W C 25 E Saudi Arabia 470044 576 Turkey 470046 569 P2828 P 170 X4 30 W C 25 E Hong Kong 470045 997 P2837 P 170 X4 30 W C 25 O Turkey 470048 188 P2835 P 170 X4 30 V C 25 E European 470044 578 Saudi Arabia 470044 577 International Maintenance and Service Guide 1 33 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2832 P 170 X4 30 V C 25 E Korea 470046 895 P2829 P 170 X4 30 V C 25 E Taiwan 470046 901 P2820 P 170 X4 30 V C 25 E Hong Kong 470044 690 P2831 P 170 X4 30 D C 25 E Korea 470046 897 P2829 P 170 X4 20 D C 25 E Korea 470044 631 P2824 P 170 X4 20 V C 25 E Taiwan 470044 694 P2823 P 170 X4 20 R C 25 E Australia 470044 688 P2823 P 170 X4 20 D C 25 E Taiwan 470044 693 P2822 P 170 X4 20
2. P2815 P 160 X4 30 V C 25 E Hong Kong 470041 601 Taiwan 470036 659 P2813 P 160 X4 30 R C 25 E Australia 470036 652 P2817 P 160 X4 20 W C 25 E Saudi Arabia 470038 963 P2814 P 160 X4 20 W C 25 E Asia Pacific 470037 987 Thailand 470036 656 P2801 P 160 X4 20 W C 25 E Turkey 470043 744 P2801 P 160 X4 20 V C 25 E European 470034 911 Russia 470034 919 International Saudi Arabia 470034 903 France 470034 912 Switzerland 470034 961 Greece Poland 470034 913 Turkey 470034 922 Hungary 470034 915 United Kingdom 470034 923 Israel 470034 916 P2804 P 160 X4 20 V C 25 O European 470036 398 International P2812 P 160 X4 20 R C 25 E Australia 470040 833 P2815 P 160 X4 20 D C 25 E Asia Pacific 470041 560 Korea 470036 648 P2812 P 160 X4 20 D C 25 E Taiwan 470036 658 1 36 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2810 P 150 P5 40 W C 51 E Australia 470033 262 P2809 P 150 P5 40 IWI C 25 E India 470033 265 P2815 P 150 P5 30 W C 51 E Czech Republic 470033 225 Russia 470033 239 European Saudi Arabia 470033 222 International 470033 226 Slovenia 470033 240 France 470033 227 Spain 470033 241 Greece Poland 470033 228 Switzerland
3. config code KSQ5 1 22 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued The following Compaq Presario 2800 models use config code KSRZ and feature m Diskette drive W TouchPad pointing device W 8 cell 4 4 Ah Li ion battery pack m 64 MB discrete video memory m 2 year warranty on parts and labor P2825 P 190 P5 40 IWI C 51 E Denmark 470046 888 Italy 470045 614 Germany 470045 613 Sweden Finland 470046 889 P2826 P 190 P5 40 IWI C 51 O European 470047 500 International P2822 P 180 X5 40 W C 25 E Sweden Finland 470047 503 P2816 P 170 P5 30 W C 51 E Belgium 470034 928 The Netherlands 470034 937 Denmark 470034 930 Norway 470034 939 Germany 470034 932 Sweden Finland 470034 941 Italy 470034 935 P2817 P 160 X5 30 W C 25 E Sweden Finland 470039 466 Maintenance and Service Guide 1 23 Product Description Table 1 5 Compaq Presario 2800 Models Continued The following Compaq Presario 2800 models use config code KSQZ and feature m Diskette drive W TouchPad W 8 cell 4 4 Ah Li ion battery pack W 64 MB of discrete video memory m 1 year warranty on parts and labor P2860 P 220 U5 60 Z 51 E Australia 470054 681 P2838 P 220
4. 1 Left hinge cover 9 Right display support 2 Right hinge cover 10 Connector cover 3 PC Card bezel 11 TouchPad bracket 4 PC Card slot space saver 12 Mini PCI compartment cover 5 Keyboard shield 13 Memory expansion compartment cover 6 Display release assembly 14 Computer feet 5 7 Left display support 15 MultiBay weight saver 8 Fan channel 16 Docking connector cover Maintenance and Service Guide 3 17 Illustrated Parts Catalog 3 4 Mass Storage Devices p CN o Me tan Kaka ima Figure 3 4 Mass Storage Devices 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 3 Mass Storage Devices Spare Part Item Description Number 1 Optical drives 24X Max CD ROM drive 285282 001 16X Max CD RW drive 301244 001 8X Max CD RW drive 285284 001 8X Max DVD ROM drive 285283 001 24X Max DVD ROM CD RW combination drive 301294 001 8X Max DVD ROM CD RW combination drive 285285 001 2 Hard drives 60 GB 285277 001 40 GB 285276 001 40 GB does not include hard drive bezel 301245 001 30 GB 285275 001 20 GB 285274 001 3 Diskette drive 285278 001 Maintenance and Service Guide 3 19 Illustrated Parts Catalog 3 5 Miscellaneous Table 3 4 Spare Parts Miscellaneous not illustrated Spare Part Description Number AC adapters 90 watt 287515 001 65 watt 285288 001 Bluetooth MultiPort Module with cover 288504 001 802 11b Wireless Local Area Network LAN MultiPort
5. Dimensions Height Width Diagonal Table 6 3 15 0 inch SXGA TFT Display 9 00 in 11 94 in 15 0 in 22 86 cm 30 33 cm 38 10 cm Number of colors up to 16 8 million Contrast ratio 150 1 Brightness 120 nit typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1280 x 1024 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power 4 20 W consumption 6 4 Maintenance and Service Guide Specifications Dimensions Height Width Diagonal Table 6 4 15 0 inch XGA TFT Display 9 00 in 22 86 cm 11 94 in 30 33 cm 15 0 in 38 10 cm Number of colors up to 16 8 million Contrast ratio 150 1 Brightness 120 nit typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1024 x 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power 4 20 W consumption Maintenance and Service Guide 6 5 Specifications Table 6 5 14 1 inch XGA TFT Display Dimensions Height 11 22 in 20 50 mm Width 8 46 in 21 49 mm Diagonal 14 1 in 35 81 mm Number of colors up to 16 8 million Contrast ratio 150 1 Brightness 120 nits typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1024 x 768 Configuration RGB stripe Backlight Edge lit Character display 80 x 25 Total power 4 2 W consumption 6 6 Maintenance and Servic
6. 1 To print the information select File gt Print 3 To close Compaq Diagnostics select File gt Exit Maintenance and Service Guide 2 7 Troubleshooting Obtaining Saving or Printing Diagnostic Test Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel gt Compaq Diagnostics 2 Select the Test tab 3 In the scroll box select the category or device you want to test 4 Select a test type 2 Quick Test Runs a quick general test on each device in a selected category 2 Complete Test Performs maximum testing on each device in a selected category Li Custom Test Performs maximum testing on a selected device Torun all tests for your selected device select the Check All button Torun only the tests you select select the Uncheck All button then select the checkbox for each test you want to run 2 8 Maintenance and Service Guide Troubleshooting 5 Select a test mode Interactive Mode Provides maximum control over the testing process You determine whether the test was passed or failed and may be prompted to insert or remove devices Q Unattended Mode Does not display prompts If errors are found they are displayed when testing is complete 6 Select the Begin Testing button 7 Select a tab to view a test report 4 Status tab Summarizes the tests run passed and failed during the current testing session Q Log tab
7. 1 48 Maintenance and Service Guide Product Description The computer keyboard components are shown in Figure 1 4 and described in Table 1 8 Figure 1 4 Keyboard Components Maintenance and Service Guide 1 49 Product Description Table 1 8 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions function keys 2 Num lock key On Num lock is on and the embedded numeric keypad is enabled 3 Embedded numeric Converts keys to numeric keypad keypad 4 Cursor control keys Move the cursor around the screen 5 Windows Displays a menu when using a Microsoft application key application The menu is the same one that is displayed by pressing the right mouse button 6 Windows logo keys Displays the Windows Start menu 7 Fn key Used with hotkeys to perform preset hotkey functions 1 50 Maintenance and Service Guide Product Description The computer top components are shown in Figure 1 5 and described in Table 1 9 ANG NI o o oe Figure 1 5 Top Components Table 1 9 Top Components Item Component Function 1 Display lid switch Turns off the computer display if the computer is closed while on 2 Power light On Power is turned on Blinking Computer is in Suspend mode The power light also blinks if a battery pack that is the only available power source reaches a low battery condition 3 Num lock light On Num lock is o
8. 3 Ensure that the power strip is working Go to Section 2 8 Power up in docking station Done Nonfunctioning Docking Station 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Section 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Done Check battery by recharging moving it to another computer or replacing it N Replace Power on power supply if applicable Y N Go to Power on Section 2 4 No Power Part 3 Y Done Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Section 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Done Reseat AC adapter in computer and at power source Power on Done External Internal or external AC Replace external adapter AC adapter Power outlet active Try different outlet Internal Go to Section 2 5 Power on No Power Replace power cord Part 4 Power on Done 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Section 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest 9 Replace the fol
9. Hard drive formatted Format hard drive and bring to a bootable CA prompt Computer booted Load OS using Restore CD if applicable Go to Section 2 12 No OS Loading from Hard Drive Part 3 Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 12 No OS Loading from Hard Drive Part 3 Continued from Section 2 11 No OS Loading from Hard Drive Part 2 System files on hard drive Install OS and reboot 0S loading from hard drive Clean virus Run SCANDISK Replace Diagnostics on diskette and check for bad sectors hard drive Can bad Run diagnostics sectors fee and follow be fixed i recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading from Diskette Drive Y OS not loading from 05 loading Reseat diskette drive diskette drive Install bootable diskette and Bootable diskette in drive Nonsystem disk message reboot computer Go to Check diskette Section 2 17 for system files Nonfunctioning Try different Device diskette Boot from another device Diskette 1 Replace Enable drive drive enabled Nonsystem diskette drive in the setup ao a disk error utility i Clear CMOS Diskette Refer to Sectio
10. Maintenance and Service Guide Index 5 Index I O addresses 6 16 interrupts 6 15 memory map 6 19 static shielding materials 4 8 stereo speaker jack location 1 48 pin assignments A 6 S Video connector location 1 48 pin assignments A 3 system board removal 5 44 spare part numbers 3 13 5 44 system memory map 6 19 T tools required 4 1 top components 1 51 top cover removal 5 26 spare part numbers 3 9 5 26 TouchButton board removal 5 35 spare part numbers 3 9 5 35 TouchPad location 1 52 removal 5 35 spare part number 3 9 5 35 TouchPad bracket illustrated 3 16 removal 5 36 TouchPad buttons 1 52 transporting precautions 4 4 troubleshooting audio 2 25 Compaq Diagnostics 2 7 Computer Setup 2 2 docking station 2 18 flowcharts 2 10 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 U universal serial bus USB connector location 1 48 pin assignments A 2 V vents 1 46 1 47 1 53 video troubleshooting 2 16 volume control buttons 1 52 W Windows application key 1 50 Windows logo key 1 50 workstation precautions 4 5 Index 6 Maintenance and Service Guide
11. packing precautions 4 4 parallel connector location 1 47 pin assignments A 4 parts catalog 3 1 password clearing 1 43 Index 4 Maintenance and Service Guide Index PC Card bezel illustrated 3 16 removal 5 48 PC Card eject button 1 48 PC Card slot 1 48 PC Card slot space saver 3 16 plastic parts 4 2 pointing device troubleshooting 2 29 port replicators spare part numbers 3 20 power button 1 52 power cord spare part numbers 3 20 3 21 power light 1 51 power management features 1 44 power troubleshooting 2 12 power Standby light 1 46 1 52 processor removal 5 40 spare part numbers 3 11 5 40 R real time clock RTC battery removal 5 42 spare part number 3 11 5 42 rear panel components 1 47 removal and replacement preliminaries 4 1 procedures 5 1 right side components 1 45 RJ 11 jack location 1 48 pin assignments A 2 RJ 45 jack location 1 48 pin assignments A 1 RTC battery removal 5 42 spare part number 3 11 5 42 S Screw Kit spare part number 3 21 security cable slot 1 46 serial number 1 54 3 1 5 2 service considerations 4 2 speaker assembly removal 5 31 spare part number 3 11 speaker jack location 1 48 pin assignments A 6 speakers 1 46 specifications AC adapter 6 13 battery 6 13 CD ROM drive 6 10 CD RW drive 6 12 computer 6 1 diskette drive 6 9 display 6 3 6 4 6 5 6 6 DMA 6 14 DVD ROM drive 6 11 hard drive 6 7
12. Gold 13 40mm 2 0mm 4 0mm Where used Two screws that secure the display release assembly to the top cover documented in Section 5 13 Figure C 11 Phillips M2 0 x 4 0 Screw Locations C 12 Maintenance and Service Guide Screw Listing Table C 4 Phillips M2 0 x 4 0 Screw Continued ae Color Qty Length Thread Gold 13 40mm 2 0mm Head Width 4 0 mm Where used Four screws that secure the TouchPad bracket to the top cover documented in Section 5 14 Figure C 12 Phillips M2 0 x 4 0 Screw Locations Maintenance and Service Guide C 13 Screw Listing Table C 5 Phillips M2 5 x 9 0 Screw Head Color Qty Length Thread Width Black 2 90mm 25mm 4 0mm Where used Two screws that secure the display assembly to the computer through the rear panel documented in Section 5 10 Figure C 13 Phillips M2 5 x 9 0 Screw Locations C 14 Maintenance and Service Guide Screw Listing Table C 6 Phillips M2 0 x 8 0 Screw Head ng Color Qty Length Thread Width Black 14 8 0mm 2 0mm 4 0mm Where used Nine screws that secure the top cover to the base enclosure through the bottom of the computer documented in Section 5 11 T7 4 4 T T Figure C 14 Phillips M2 0 x 8 0 Screw Locations Maintenance and Service Guide C 15 Screw Listing Table C 6 Phillips M2 0
13. Lists tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test D Error tab Lists all errors found in the computer with their error codes 8 Select a tab to save the report Q Log tab Select the Log tab Save button T Error tab Select the Error tab Save button 9 Select a tab to print the report LY Log tab Select File gt Save As then print the file from your folder Maintenance and Service Guide 2 9 Troubleshooting 2 3 Troubleshooting Flowcharts Table 2 4 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Initial troubleshooting 2 2 No power part 1 2 3 No power part 2 2 4 No power part 3 2 5 No power part 4 2 6 No video part 1 2 7 No video part 2 2 8 Nonfunctioning docking station 2 9 No operating system OS loading 2 10 No OS loading from hard drive part 1 2 11 No OS loading from hard drive part 2 2 12 No OS loading from hard drive part 3 2 13 No OS loading from diskette drive 2 14 No OS loading from CD or DVD ROM drive 2 15 No audio part 1 2 16 No audio part 2 2 17 Nonfunctioning device 2 18 Nonfunctioning keyboard 2 19 Nonfunctioning pointing device 2 20 No network or modem connection 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting
14. Maintenance and Service Guide 5 23 Removal and Replacement Procedures 5 Position the computer so the front faces forward and open the computer 6 Disconnect the display video and display inverter cables from the system board Figure 5 19 7 Remove the two PM2 0 x 10 0 screws that secure the display hinges to the base enclosure 8 Lift the display straight up O and remove it from the base enclosure Figure 5 19 Removing the Display 5 24 Maintenance and Service Guide Removal and Replacement Procedures 9 Remove the hinge covers from the display Figure 5 20 Figure 5 20 Removing the Hinge Covers Q The display hinge covers are included in the Miscellaneous Plastics Hardware Kit spare part numbers 285261 001 and 286868 001 Q Install the hinge covers on the display before installing the display on the base enclosure Reverse the above procedure to install the display Maintenance and Service Guide 5 25 Removal and Replacement Procedures 5 11 Top Cover Top Cover Spare Part Number Information For Dual Point TouchPad and Point Stick for use only with 322504 001 Evo Notebook N800w models For Dual Point TouchPad and Point Stick for use only with 322502 001 Evo Notebook N800c and Evo Notebook N800v models For TouchPad only silver finish for use with 322503 001 Presario 2800 models For TouchPad only carbon finish for use with 323747 001 Evo Notebook N800c N800v a
15. 5 14 TouchPad TouchPad and TouchButton Board Spare Part Number Information TouchPad 285258 001 TouchButton board for Dual Point 285259 001 TouchButton board for TouchPad 285260 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 e Speaker assembly Section 5 12 Maintenance and Service Guide 5 35 Removal and Replacement Procedures 2 Remove the four PM2 0 x 4 0 screws that secure the TouchPad bracket to the top cover Figure 5 27 3 Disconnect the TouchPad cable from the low insertion force LIF connector on the TouchPad 4 Slide the TouchPad bracket toward the back of the top cover 8 5 Lift the TouchPad bracket straight up and remove it Figure 5 27 Removing the TouchPad 5 36 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the TouchPad and the TouchButton board from the top cover Figure 5 28 Q The TouchPad cables are part of the TouchButton board Figure 5 28 Removing the TouchPad and the TouchButton Board Reverse the above procedure to install the TouchPad and the TouchButton board Maintenance and Service Guide 5 37 Removal and Replacement Procedures 5 15 Fan Fan Spare Part Number Information Fan 322499 001 1 Prepare the computer for disassembly Sectio
16. Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 10 No OS Loading from Hard Drive Part 1 OS not loading from hard drive Go to Section 2 11 No OS Loading from Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Boot Section 2 13 from No OS Check the setup diskette Loading from utility for correct Diskette Drive booting order Change boot priority through ae the setup utility hard drive and reboot Boot Go to from Section 2 17 hard drive Nonfunctioning Device 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading from Hard Drive Part 2 Continued from Section 2 10 No OS Loading from Hard Drive Part 1 CD or 1 Replace hard diskette in drive drive 2 Replace system board Remove diskette and reboot Boot from hard drive Go to Section 2 13 No OS Loading from Diskette Drive Boot from diskette drive Hard drive accessible Go to Section 2 12 No OS Loading from Hard Drive Part 3 Reseat hard drive Hard drive Don accessible ong Run FDISK Create partition then format hard drive to bootable CA prompt Hard drive partitioned
17. C 51 E Hong Kong 470038 884 P2821 P 180 P5 40 W C 51 E Australia 470044 686 P2810 P 180 P5 40 IWI C 51 E People s Republic 470037 116 of China P2830 P 180 P5 40 W C 25 E Australia 470047 518 P2823 P 180 P5 40 W C 25 E India 470044 625 P2815 P 180 P5 40 IWI C 25 E Australia 470037 986 P2820 P 180 P5 40 R C 25 E Taiwan 470036 661 P2822 P 180 X5 40 W C 25 E France 470046 890 P2831 P 180 X4 40 IWI C 25 E Hong Kong 470048 541 Maintenance and Service Guide 1 27 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2835 P 180 X4 30 W C 25 E Asia Pacific 470047 511 Thailand 470047 509 Hong Kong 470048 532 P2821 P 180 X4 30 IWI C 25 E Hong Kong 470044 691 P2821 P 180 X4 30 V C 25 E People s Republic 470044 699 of China P2814 P 170 P5 40 IWI C 51 E Australia 470036 653 Korea 470037 985 P2816 P 170 P5 30 W C 51 E European 470034 897 Russia 470034 910 International Saudi Arabia 470034 893 France 470034 898 Switzerland 470034 962 Greece Poland 470034 900 Turkey 470034 924 Hungary 470034 902 United Kingdom 470034 925 Israel 470034 904 P2808 P 170 P5 30 W C 51 O European 470036 402 International P2817 P 170 P5 30 V C 25 E Taiwan 470036 660 P2818 P 170 X5 40 IWI C 25 E France 470040 192 P2806 P 170 X4
18. X4 20 W C 25 E Spain 470038 387 P2801 P 160 X4 20 V C 25 E Belgium 470034 926 The Netherlands 470034 933 Denmark 470034 927 Norway 470034 934 Germany 470034 929 Sweden Finland 470034 936 Italy 470034 931 P2815 P 150 P5 30 W C 25 E Belgium 470033 246 The Netherlands 470033 253 Denmark 470033 247 Norway 470033 254 Germany 470033 250 Sweden Finland 470034 319 Italy 470033 252 P2810 P 140 X5 30 IWI C 25 E Belgium 470033 215 The Netherlands 470033 219 Denmark 470033 216 Norway 470033 220 Germany 470033 217 Sweden Finland 470034 318 Italy 470033 218 P2805 P 140 X5 20 V C 25 E Belgium 470033 149 The Netherlands 470033 153 Denmark 470033 150 Norway 470033 154 Germany 470033 151 Sweden Finland 470034 317 Italy 470033 152 1 30 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2800 P 140 X4 20 V C 25 E Belgium 470033 124 The Netherlands 470033 128 Denmark 470033 125 Norway 470033 131 Germany 470033 126 Sweden Finland 470033 459 Italy 470033 127 The following Compaq Presario 2800 models use config code KSQZ and feature W Diskette drive W TouchPad W G cell 4 4 Ah Li ion battery pack m 32 MB of discrete video memory m 1 year warranty on parts and labor P2820 P 200 X5 40 W C 51 E United States 470045 990 P2836 P 200 X4 40 V C 25 E Taiw
19. left side components 1 47 Logo Kit spare part number 3 20 mass storage devices 3 18 memory expansion board replacement 5 9 spare part numbers 3 15 memory expansion compartment 1 54 Maintenance and Service Guide Index 3 Index memory expansion compartment cover illustrated 3 16 removal 5 10 memory map specifications 6 19 microphone 1 52 microphone jack location 1 48 pin assignments A 6 mini PCI board removal 5 12 spare part numbers 3 15 mini PCI compartment 1 54 mini PCI compartment cover illustrated 3 16 removal 5 13 Miscellaneous Cable Kit components 3 11 spare part number 3 11 Miscellaneous Plastics Hardware Kit components 3 16 3 17 spare part numbers 3 5 3 17 models 1 2 modem removal 5 12 spare part numbers 3 15 troubleshooting 2 30 modem cable removal 5 49 spare part number 3 11 modem connector location 1 48 pin assignments A 2 monitor connector location 1 48 pin assignments A 5 MultiBay 1 48 1 54 MultiBay battery pack spare part number 3 13 MultiBay device removal 5 6 spare part numbers 3 13 MultiBay release latch 1 54 5 6 MultiBay weight saver 3 16 N network connector location 1 48 pin assignment A 1 network troubleshooting 2 30 nonfunctioning device troubleshooting 2 18 2 27 num lock key 1 50 num lock light 1 51 numeric keypad 1 50 O operating system loading troubleshooting 2 19 optical drive spare part numbers 3 13 3 19 P
20. 144 mm Depth 3 03 in 77mm Weight 0 94 Ib 0 43 kg Energy 4 0 Amp hour Voltage 14 4V Amp hour capacity 4 0 Ah Watt hour capacity 57 6 Wh 3 6 Amp hour Voltage 14 4 V Amp hour capacity 3 6 Ah Watt hour capacity 51 8 Wh Temperature Operating 50 to 104 F 10 to 40 C Nonoperating 4 to 104 F 20 to 60 C Maintenance and Service Guide 6 13 Specifications Table 6 13 System DMA Hardware DMA System Function DMAO Available for audio DMA1 Entertainment audio default alternate DMAO DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMAO none DMA4 DMA controller cascading not available DMAS5 Available for PC Card DMA6 Not assigned DMA7 Not assigned Q PC Card controller can use DMA 1 2 or 5 6 14 Maintenance and Service Guide Specifications Table 6 14 System Interrupts Hardware IRQ System Function IRQO System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio default IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial p
21. 200 P5 60 D C 51 2 Japan 470051 463 N800w P 200 P5 40 W C 25 2 Belgium 470043 614 The Netherlands 470043 618 European 470047 496 Spain 470043 619 International Sweden Finland 470051 461 France 470043 615 Switzerland 470043 620 Germany 470043 616 United Kingdom 470043 621 Italy 470043 617 N800w P 200 P5 40 W C 25 O Belgium 470043 623 The Netherlands 470043 633 European 470047 497 Spain 470043 634 International Sweden Finland 470051 462 France 470043 624 Switzerland 470043 635 Germany 470043 625 United Kingdom 470043 636 Italy 470043 626 Maintenance and Service Guide 1 21 Product Description Table 1 5 Compaq Presario 2800 Models The following Compaq Presario 2800 models are available in the United States and feature m TouchPad pointing device 8 cell 4 0 Ah Li ion battery pack m 32 MB discrete video memory m 1 year warranty on parts and labor P2800 P 170 P5 30 W C 25 E 281630 001 This model includes a MultiPort 802 11b wireless config code communication device MultiBay battery pack and KSQ1 diskette drive P2810 P 150 P5 30 W C 51 E 470033 094 This model includes a MultiPort 802 11b wireless config code communication device and a MultiBay battery pack KSQ3 P2800 P 140 X5 30 W C 51 E 470033 089 config code KSQ2 P2801 P 140 X5 30 W C 38 E 470034 500 config code KSQ4 P2805 P 140 X4 20 W C 25 E 470034 503
22. 268135 003 Contents 1 Product Description Ll Models RR NEEDS 1 2 1 2 Features oos anan NA ee BEA GR a PINE LES Gs 1 41 1 3 Clearing a Password e 1 43 1 4 Power Management eee 1 44 1 5 Computer External Components 1 45 1 6 Design Overview lessen 1 55 2 Troubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 1 Selecting Computer Setup or Compaq Diagnostics ae 2 1 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Using Compaq Diagnostics 2 7 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information eee 2 8 2 3 Troubleshooting Flowcharts 2 10 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 3 1 3 2 Computer System Major Components 3 2 3 3 Miscellaneous Plastics Hardware Kit Components aee 3 16 3 4 Mass Storage Devices 00 3 18 3 5 Miscellaneous 0 0 0 eee eee 3 20 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations esee 4 2 Plastic Parts oe eee e 4 2 Cables and Connectors a 4 2 4 3 Preventing Dam
23. 3 11 5 42 bottom components 1 53 C cables service considerations 4 2 caps lock light 1 52 Index CD ROM drive OS loading problems 2 24 specifications 6 10 CD RW drive specifications 6 12 Compaq Diagnostics 2 1 2 7 components bottom 1 53 front 1 45 keyboard 1 49 left side 1 47 real panel 1 47 right side 1 45 top 1 51 Computer Setup Advanced Menu 2 5 File Menu 2 3 overview 2 1 Security Menu 2 4 computer specifications 6 1 connector cover illustrated 3 16 location 1 53 removal 5 15 connector pin assignments external monitor connector A 5 headphone jack A 6 microphone jack A 6 modem connector A 2 Maintenance and Service Guide Index 1 Index monitor connector A 5 network connector A 1 parallel connector A 4 RJ 11 jack A 2 RJ 45 jack A 1 speaker jack A 6 S video A 3 USB connector A 2 connectors service considerations 4 2 cursor control keys 1 50 D DC power jack 1 48 design overview 1 55 diagnostics configuration information 2 7 test information 2 8 digital audio button 1 52 disassembly sequence chart 5 2 diskette drive OS loading problems 2 23 spare part number 3 13 3 19 specifications 6 9 display illustrated 3 2 removal 5 22 spare part numbers 3 3 5 22 specifications 6 3 6 4 6 5 6 6 display lid switch 1 51 display release assembly illustrated 3 16 removal 5 33 display release latch 1 46 display support illustrated 3 1
24. 38W Power in Suspend 800 mW mode Power in Hibernation 100 mW mode Maintenance and Service Guide 6 1 Specifications Table 6 1 Computer Continued Temperature Operating 50 to 95 F 10 to 35 C Nonoperating 14 to 140 F 10 to 60 C Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 101 6 F 38 7 C maximum wet bulb temperature Altitude unpressurized Operating O to 10 000 ft 0 to 3 048 m Nonoperating 0 to 30 000 ft 0 to 9 144 m Shock Operating 10 G 11 ms half sine Nonoperating 60 G 11 ms half sine Vibration Operating 0 5 G zero to peak 10 to 500 Hz 0 25 oct min sweep rate Nonoperating 1 0 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Q Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Dimensions Height Width Diagonal Table 6 2 15 0 inch UXGA TFT Display 9 00 in 11 94 in 15 0 in 22 86 cm 30 33 cm 38 10 cm Number of colors up to 16 8 million Contrast ratio 150 1 Brightness 120 nit typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1600 x 1200 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power 4 20 W consumption Maintenance and Service Guide 6 3 Specifications
25. 40 V C 25 E People s Republic 470036 655 of China 1 28 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2816 P 170 X4 30 W C 25 E Taiwan 470037 123 P2818 P 160 P5 40 W C 25 E India 470036 647 P2817 P 160 X4 40 W C 25 E Hong Kong 470037 371 P2819 P 160 X4 30 V C 25 E Hong Kong 470037 372 P2804 P 160 X4 30 V C 25 E People s Republic 470036 654 of China The following Compaq Presario 2800 models use config code KSRZ and feature W Diskette drive W TouchPad pointing device G cell 4 0 Ah Li ion battery pack W 32 MB discrete video memory m 2 year warranty on parts and labor P2821 P 180 X5 30 W C 51 E Denmark 470046 568 P2820 P 180 X5 30 W C 25 E Germany 470045 609 Spain 470045 611 Portugal 470045 610 P2836 P 180 X4 30 W C 25 E Spain 470045 615 Maintenance and Service Guide 1 29 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2811 P 160 X5 30 IWI C 25 E Belgium 470034 946 Norway 470034 940 Denmark 470034 945 Portugal 470041 458 Germany 470034 944 Spain 470040 193 Italy 470034 943 Sweden Finland 470034 938 The Netherlands 470034 942 P2812 P 160
26. 470033 242 Hungary 470033 229 Turkey 470033 244 Israel 470033 232 United Kingdom 470033 245 Portugal 470033 233 P2805 P 150 P5 30 W C 25 E Hong Kong 470033 191 Taiwan 470033 185 P2803 P 150 P5 30 IWI C 25 E Hong Kong 470033 199 Taiwan 470033 183 P2807 P 150 X5 30 W C 25 E Asia Pacific 470033 170 Korea 470033 173 P2804 P 150 X5 30 V C 25 E Hong Kong 470033 198 Taiwan 470033 184 P2806 P 150 X5 30 RI C 25 E Asia Pacific 470033 176 Korea 470033 174 P2801 P 150 X4 40 V C 25 E People s Republic 470033 178 of China P2802 P 150 X4 30 V C 25 E Hong Kong 470033 200 Taiwan 470033 182 Maintenance and Service Guide 1 37 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2805 P 150 X4 30 R C 25 E Australia 470033 267 P2812 P 140 X5 30 W C 25 E Sweden Finland 470035 708 P2810 P 140 X5 30 W C 25 E Czech Republic 470033 192 Russia 470033 209 European 470033 193 Saudi Arabia 470033 189 International Slovenia 470033 210 France 470033 194 Spain 470033 211 Greece Poland 470033 195 Switzerland 470033 212 Hungary 470033 196 Turkey 470033 213 Israel 470033 207 United Kingdom 470033 214 Portugal 470033 208 P2804 P 140 X5 30 V C 25 E India 470033 269 P2805 P 140 X5 20 W C 25 E Czech Republic 470033 135 Russia 470033 143 European 470033 136
27. 6 Lift the speaker assembly straight up and remove it from the top cover Figure 5 25 Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly 5 32 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Display Release Assembly Q The display release assembly is available with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c N800v and N800w models This assembly is included in the Miscellaneous Plastics Hardware Kit spare part number 285261 001 for Presario 2800 models and spare part number 286868 001 for Evo Notebook N800c N800v and N800w models 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 2 Position the top cover bottom side up with the front facing forward Maintenance and Service Guide 5 33 Removal and Replacement Procedures 3 Remove the two PM2 0 x 4 0 screws that secure the display release assembly to the top cover Figure 5 26 4 Lift the display release assembly straight up and remove it from the top cover of le i 1 Figure 5 26 Removing the Display Release Assembly Reverse the above procedure to install the display release assembly 5 34 Maintenance and Service Guide Removal and Replacement Procedures
28. Asia Pacific 470044 580 Thailand 470044 579 Korea 470044 581 Maintenance and Service Guide 1 25 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2840 P 190 P5 40 W C 51 E Korea 470048 534 P2825 P 190 P5 40 W C 51 E European 470044 575 Saudi Arabia 470044 574 International Switzerland 470046 565 France 470045 992 Turkey 470046 566 Greece Poland 470045 993 P2820 P 190 P5 40 W C 25 E Korea 470044 683 P2826 P 190 P5 30 IWI C 25 E Taiwan 470044 696 P2855 P 190 X5 40 Z C 25 E Asia Pacific 470054 669 Taiwan 470054 671 Hong Kong 470054 672 Thailand 470054 668 India 470054 670 2830 P 190 X5 40 V C 25 E People s Republic 470047 504 of China 2836 P 190 X5 30 W C 25 E Asia Pacific 470047 512 Thailand 470047 513 India 470048 514 P2820 P 190 X4 40 W C 25 E People s Republic 470044 698 of China P2832 P 190 X4 30 V C 25 E People s Republic 470051 464 of China 1 26 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2820 P 180 U5 40 W 51 E Asia Pacific 470036 651 Thailand 470037 984 Korea 470037 983 P2828 P 180 P5 40 W C 51 E Korea 470044 630 P2821 P 180 P5 40 W
29. Greece Poland 470035 423 Sweden Finland 470035 467 Hungary 470035 426 Switzerland 470035 470 Israel 470035 429 Turkey 470035 473 Italy 470035 432 United Kingdom 470035 476 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N800v Models The following Compaq Evo Notebook N800v models use config code KSQZ and feature m TouchPad pointing device Mm G cell 4 4 Ah Li ion battery pack m 64 MB of discrete video memory WH 1 year warranty on parts and labor N800v P 200 P5 40 W C 25 O French Canada 470044 432 United States 470044 406 The following Compaq Evo Notebook N800v models use config code KSQZ and feature W TouchPad W G cell 4 4 Ah Li ion battery pack m 32 MB of discrete video memory m 2 year warranty on parts and labor N800V P 200 P5 40 W C 51 2 Germany 470053 908 N800V P 200 P5 40 W C 51 O Germany 470053 883 The following Compaq Evo Notebook N800v model uses config code KSRZ and feature m TouchPad pointing device W 8 cell 4 0 Ah Li ion battery pack m 2 year warranty on parts and labor N800v P 160 X4 20 V C 25 O Germany 470035 291 Maintenance and Service Guide 1 11 Product Description Table 1 3 Compaq Evo Notebook N800v Models Continued The following Compaq Evo Notebook N800v models use config code KSRZ and
30. N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Section 2 2 No Power Check LED board speaker connections Go to Section 2 6 No Video Go to Section 2 9 No OS Loading Go to Section 2 15 No Audio All drives working Keyboard pointing device working Connecting to network or modem End Go to Section 2 17 Nonfunctioning Device Go to Section 2 18 Nonfunctioning Keyboard or Section 2 19 Nonfunctioning Pointing Device Go to Section 2 20 No Network or Modem Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 2 No Power Part 1 No Power power LED is off Remove from docking station if applicable Go to Section 2 3 Power up on battery power Power up on battery power Reset power No Power Part 2 N Go to power ip Section 2 4 on AC power Power up on AC power Reset power No Power Part 3 Power up in docking station NOTES 1 On some models there is a separate reset button 2 On some models the computer may be reset using the Suspend switch and 1 Reseat the power cables in the docking either the lid switch or the main power station and at the AC outlet switch 2 Ensure the AC power source is active
31. P5 60 W C 25 E Taiwan 470048 547 P2832 P 220 P5 40 W C 51 E Hong Kong 470048 542 P2860 P 220 X5 40 Z C 51 E Hong Kong 470054 680 P2862 P 220 X5 40 Z C 25 E Korea 470054 682 P2838 P 220 X5 40 W C 51 E Asia Pacific 470047 539 Australia 470047 533 2859AP P 220 X5 40 V C 25 E People s Republic 470054 679 of China P2830 P 200 U5 6 W C 51 E Asia Pacific 470045 996 Australia 470045 995 P2822 P 200 P5 40 W C 51 E Hong Kong 470044 692 1 24 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2827 P 200 P5 40 IWI C 25 E Taiwan 470044 697 P2837 P 200 P5 40 V C 25 E Taiwan 470048 546 P2858 P 200 X5 40 Z C 51 E Korea 470054 678 P2857 P 200 X5 40 Z C 25 E Asia Pacific 470054 675 Taiwan 470054 677 India 470054 676 Thailand 470054 674 P2845 P 200 X5 40 WI C 51 E Korea 470051 466 Thailand 470051 465 P2837 P 200 X5 40 W C 25 E Asia Pacific 470047 516 Korea 470048 533 India 470050 915 Thailand 470047 515 P2831 P 200 X5 40 V C 25 E People s Republic 470047 505 of China P2840 P 200 X4 40 W C 51 E Hong Kong 470050 910 P2844 P 220 X4 40 W C 25 E Asia Pacific 470050 912 P2856 P 200 X4 40 V C 25 E People s Republic 470054 673 of China P2820 P 190 U5 40 W C 51 E
32. Pacific 470035 307 Latin America 470035 299 Australia 470035 305 NAFTA Brazil 470035 302 People s 470035 308 French Canada 470035 293 Republic Hong Kong 470035 310 of China Japan 470035 295 Taiwan 470035 309 Korea 470035 319 United States 470035 289 Latin America 470035 297 N800c P 170 P5 40 W C 25 2 Asia Pacific 470035 304 Latin America 470035 294 Australia 470035 301 NAFTA Brazil 470035 298 People s 470035 311 French Canada 470035 282 Republic Hong Kong 470035 315 of China Japan 470035 287 Taiwan 470035 313 Korea 470035 317 United States 470035 278 Latin America 470035 290 N800c P 170 P5 40 W C 25 O Asia Pacific 470035 303 Latin America 470035 292 Australia 470035 300 NAFTA Brazil 470035 296 People s 470035 306 French Canada 470035 281 Republic Hong Kong 470035 314 of China Japan 470035 285 Taiwan 470035 312 Korea 470035 316 United States 470035 276 Latin America 470035 288 Maintenance and Service Guide 1 7 Product Description Table 1 2 Compaq Evo Notebook N800c Models Continued N800c P 170 X5 30 V C 25 2 Asia Pacific 470035 260 Latin America 470035 254 Australia 470035 258 NAFTA Belgium 470035 228 The Netherlands 470035 238 Brazil 470035 256 Norway 470035 239 Czech Republic 470035 229 People s 470035 262 Denmark 470035 230 Republic European 470035 231 of China International Portugal 470035 240 France 470035 232 Russia 470035 241 French Canada 470035 226 Saudi Arabia 470035 227
33. Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Maintenance and Service Guide 6 17 Specifications Table 6 15 System I O Addresses Continued 1 0 Address hex System Function shipping configuration 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM 1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 6 18 Maintenance and Service Guide Specifications System Memory Map Size Memory Address 640 KB 00000000 0009FFFF System Function Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memor
34. and Replacement Procedures 5 19 Modem Cable The modem cable is included in the Miscellaneous Cable Kit spare part number 285268 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a b c d e f LED cover Section 5 8 Keyboard and shield Section 5 9 Display Section 5 10 Top cover Section 5 11 Fan Section 5 15 System board Section 5 18 2 Turn the system board bottom side up with the rear panel facing forward Maintenance and Service Guide 5 49 Removal and Replacement Procedures 3 If the modem is installed on the system board disconnect the modem cable from the modem Figure 5 36 4 Disconnect the modem cable from the system board 5 Remove the modem cable Figure 5 36 Removing the Modem Cable When installing the modem cable route the cable as shown in Figure 5 36 5 50 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions Height 1 30 in 3 3 cm Width 12 48 in 31 7 cm Depth 10 10 in 25 0 cm Weight varies by configuration 15 0 inch display 6 40 Ib 2 92 kg MultiBay device 1 memory expansion board 14 1 inch display 5 45 Ib 2 47 kg MultiBay weight saver 1 memory expansion board Stand alone power requirements Nominal operating 14 8 VDC voltage Average operating 15 8W power Peak operating power
35. on the computer rear panel Figure 5 23 b Two PM2 0 x 4 0 screws that secure the top cover to the base enclosure through the metal tabs on the top cover shield c Two PM2 0 x 8 0 screws that secure the top cover to the base enclosure through the plastic tabs on the top cover Figure 5 23 Removing the Top Cover Screws Maintenance and Service Guide 5 29 Removal and Replacement Procedures 10 Remove the top cover Figure 5 24 Figure 5 24 Removing the Top Cover Reverse the above procedure to install the top cover 5 30 Maintenance and Service Guide Removal and Replacement Procedures 5 12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285266 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 2 Position the top cover bottom side up with the front facing forward Maintenance and Service Guide 5 31 Removal and Replacement Procedures 3 Route the drive activity light battery power light cable and speaker cable out of the retaining clips in the top cover 9 and Figure 5 25 4 Remove the strip of tape that secures the speaker assembly and TouchPad cables to the top cover and TouchPad assembly 5 Remove the PM2 0 x 4 0 screw that secures the speaker assembly to the top cover
36. recognizes multiple identical docking bases that are identically equipped Select Disable to recognize the docking bases as a single docking base select Enable to recognize the docking bases individually by serial number Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Video modes vary even within regions However NTSC is common in North America PAL in Europe Africa and the Middle East NTSC J in Japan and PAL M in Brazil Other South and Central American regions may use NTSC PAL or PAL M 2 6 Maintenance and Service Guide Troubleshooting 2 2 Using Compag Diagnostics When you access Compaq Diagnostics a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar Compaq Diagnostics is designed to test Compaq components If non Compaq components are tested the results may be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel Compaq Diagnostics 2 Select Categories then select a category from the drop down list 1 To save the information select File gt Save As
37. the base enclosure Figure 5 13 1 1 Figure 5 13 Removing the LED Cover Screws 4 Turn the computer top side up with the front facing forward 5 Open the computer 5 16 Maintenance and Service Guide Removal and Replacement Procedures 10 11 Use a flat bladed tool to pry forward on the four clips on the LED cover Figure 5 14 Press the esc and F1 keys to reveal the left notch in the LED cover Insert a flat bladed tool into the left notch and lift the left side of the LED cover Press the Pause and Del keys to reveal the right notch O in the LED cover Insert a flat bladed tool into the right notch and lift the right side of the LED cover 6 Remove the LED cover 6 Figure 5 14 Removing the LED Cover Reverse the above procedure to install the LED cover Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 9 Keyboard Keyboards Spare Part Number Information Keyboards for use with TouchPad models only Arabic 285280 171 Korean 285280 AD1 Belgian 285280 181 Latin American Spanish 285280 161 Brazilian 285280 201 Norwegian 285280 091 Chinese 285280 AA1 Portuguese 285280 131 Czech 285280 221 Russian 285280 251 Danish 285280 081 Slovakian 285280 231 French 285280 051 Spanish 285280 071 French Canadian 285280 121 Swedish 285280 101 German 285280 041 Swiss 285280 111 Greek Polish 285280 151 Taiwanese 285280 AB1 Hebrew 285280 BB1 Thai
38. the computer 2 Disconnect the AC adapter and all external devices 3 Remove the battery pack by following these steps a Turn the computer bottom side up with the left side facing forward b Slide and hold the battery release latch toward the back of the computer Figure 5 2 c Use the notch in the battery bay to slide the battery pack out of the battery bay d Remove the battery pack Figure 5 2 Removing the Battery Pack Reverse the above procedures to install the battery pack 5 4 Maintenance and Service Guide Removal and Replacement Procedures 4 To remove the battery bezel slide the bezel straight down Figure 5 3 Figure 5 3 Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models 286876 001 Battery bezel with carbon finish for use with Evo Notebook N800c N800v and N800w 286877 001 models Reverse the above procedures to install the battery bezel Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 Remove the MultiBay device by following these steps a Turn the computer bottom side up with the right side facing forward b Slide and hold the MultiBay release latch toward the front of the computer Figure 5 4 c Usethe notch in the MultiBay device to slide the device out of the MultiBay 6 d Remove the MultiBay device Figure 5 4 Removing a MultiBa
39. utility tool Maintenance and Service Guide 4 1 Removal and Replacement Preliminaries 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 2 CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be
40. 0 Switzerland 470053 760 Israel 470053 751 Turkey 470053 765 Italy 470053 752 United Kingdom 470053 766 The Netherlands 470053 753 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N800v Models Continued N800V P 180 X4 30 V C 25 2 Belgium 470053 831 Norway 470053 847 Czech Republic 470053 836 Portugal 470053 848 Denmark 470053 838 Russia 470053 849 European 470053 839 Saudi Arabia 470053 850 International Slovenia 470053 830 France 470053 841 Spain 470053 851 Greece Poland 470053 842 Sweden Finland 470053 852 Hungary 470053 843 Switzerland 470053 853 Israel 470053 844 Turkey 470053 854 Italy 470053 845 United Kingdom 470053 855 The Netherlands 470053 846 N800V P 180 X4 30 V C 25 O Belgium 470053 804 Norway 470053 816 Czech Republic 470053 806 Portugal 470053 817 Denmark 470053 808 Russia 470053 818 European 470053 809 Saudi Arabia 470053 803 International Slovenia 470053 819 France 470053 810 Spain 470053 820 Greece Poland 470053 811 Sweden Finland 470053 821 Hungary 470053 812 Switzerland 470053 822 Israel 470053 813 Turkey 470053 823 Italy 470053 814 United Kingdom 470053 827 The Netherlands 470053 815 Maintenance and Service Guide 1 15 Product Description The following Compaq Evo Notebook N800v models use config code KSQZ and feature Table 1 3 Compaq Evo Notebook N800v Models Continued m TouchPad pointing devic
41. 0033 206 Taiwan 470033 180 and 470033 260 P2800 P 140 X4 20 R C 25 E Australia 470033 168 Maintenance and Service Guide 1 39 Product Description Table 1 5 Compaq Presario 2800 Models Continued The following Compaq Presario 2800 models are available in North America and feature m TouchPad pointing device Mm 8 cell 4 0 Ah Li ion battery pack m 32 MB discrete video memory m 1 year warranty on parts and labor P2811 P 160 X5 30 W C 25 E Canada English 470037 115 French Canada 470037 114 P2810 P 150 P5 40 W C 51 E French Canada 470033 095 United States 470033 096 P2800 P 140 X5 30 W C 25 E French Canada 470033 090 United States 470033 091 1 40 Maintenance and Service Guide Product Description 1 2 Features 2 2 2 0 1 9 1 8 1 7 1 6 1 5 or 1 4 GHz Intel Mobile Pentium 4 processor with SpeedStep technology with 256 KB integrated L2 cache varying by computer model ATI Mobile Radeon 9000 or ATI P7 graphics controller with 32 to 64 MB of shared SDRAM and 4X AGP graphics card varying by computer model 128 MB high performance Synchronous DRAM SDRAM expandable to 1 0 GB Microsoft Windows 2000 Windows XP Home or Windows XP Professional varying by computer model 15 0 inch UXGA 1600 x 1200 SXGA 1400 x 1050 or XGA 1024 x 768 or 14 1 inch XGA 1024 x 768 TFT display with over 16 7 million colors
42. 13 Maintenance and Service Guide 1 5 Product Description The following Compaq Evo Notebook N800c models use config code KLMZ and feature Table 1 2 Compaq Evo Notebook N800c Models Continued m Dual pointing device TouchPad and pointing stick 8 cell 4 0 Ah Li ion battery pack W 32 MB discrete video memory m 3 year warranty on parts and labor N800c P 180 U5 60 W C 51 O Belgium 470035 393 The Netherlands 470035 436 Czech Republic 470035 396 Norway 470035 440 Denmark 470035 399 Portugal 470035 449 European 470035 412 Russia 470035 459 International Saudi Arabia 470035 373 France 470035 416 Slovenia 470035 462 Germany 470035 420 Spain 470035 465 Greece Poland 470035 424 Sweden Finland 470035 468 Hungary 470035 427 Switzerland 470035 471 Israel 470035 430 Turkey 470035 474 Italy 470035 433 United Kingdom 470035 477 N800c P 180 P5 60 W C 51 2 Asia Pacific 470035 264 Latin America 470035 210 Australia 470035 259 NAFTA Brazil 470035 253 People s 470035 271 French Canada 470035 197 Republic Hong Kong 470035 280 of China Japan 470035 204 Taiwan 470035 274 Korea 470035 284 United States 470035 190 Latin America 470035 209 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N800c Models Continued N800c P 180 P5 60 IWI C 51 O Asia
43. 285280 281 Hungarian 285280 211 Turkish 285280 141 International 285280 002 U K English 285280 031 Italian 285280 061 U S English 285280 001 Keyboards with pointing stick Arabic 285281 171 Latin American Spanish 285281 161 Belgian 285281 181 Norwegian 285281 091 Brazilian 285281 201 Portuguese 285281 131 Czech 285281 221 Russian 285281 251 Danish 285281 081 Slovakian 285281 231 French 285281 051 Spanish 285281 071 French Canadian 285281 121 Swedish 285281 101 German 285281 041 Swiss 285281 111 Greek Polish 285281 151 Taiwanese 285281 AB1 Hebrew 285281 BB1 Thai 285281 281 Hungarian 285281 211 Turkish 285281 141 International 285281 002 U K English 285281 031 Italian 285281 061 U S English 285281 001 Korean 285281 AD1 5 18 Maintenance and Service Guide Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 8 3 Lift the back edge of the keyboard Figure 5 15 4 Slide the keyboard toward the back of the computer 6 5 Lift the back edge of the keyboard and swing it forward amp until it rests on the palm rest Figure 5 15 Releasing the Keyboard Maintenance and Service Guide 5 19 Removal and Replacement Procedures 6 Remove the two PM2 0 x 4 0 screws that secure the keyboard shield to the base enclosure Figure 5 16 7 Remove the keyboard shield Figure 5 16 Removing the Keyboard Shield Q The keyboard
44. 285281 091 Czech 285281 221 Portuguese 285281 131 Danish 285281 081 Russian 285281 251 French 285281 051 Slovakian 285281 231 French Spanish 285281 071 Canadian 285281 121 Swedish 285281 101 German 285281 041 Swiss 285281 111 Greek 285281 151 Taiwanese 285281 AB1 Hebrew 285281 BB1 Thai 285281 281 Hungarian 285281 211 Turkish 285281 141 International 285281 002 U K English 285281 031 Italian 285281 061 U S English 285281 001 Korean 285281 AD1 Maintenance and Service Guide 3 7 Illustrated Parts Catalog e 2 o o p RI 4 Ve o V 7 A y N i o Y j T e 9e i VII KK Figure 3 2 Computer System Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 5 Top cover For Dual Point TouchPad and Point Stick for use 322504 001 only with Evo Notebook N800w models For Dual Point TouchPad and Point Stick for use 322502 001 only with Evo Notebook N800c and Evo Notebook N800v models For TouchPad only silver finish for use with 322503 001 Presario 2800 models For TouchPad only carbon finish for use with 323747 001 Evo Notebook N800c N800v and N800w models 6 Hard drives 60 GB 285277 001 40 GB 285276 001 40 GB does not include hard drive bezel 301245 001 30 GB 285275 001 20 GB 285274 001 7 Hard drive beze
45. 286873 001 Module with cover Logo Kit 288501 001 Port replicators Advanced Port Replicator 288502 001 Common Port Replicator 285289 001 and 316193 001 Power cord 2 wire Australian 174120 011 Swiss 174120 115 Chinese 174120 AA1 U K English 174120 031 International 174120 002 U S English 174120 001 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 4 Spare Parts Miscellaneous not illustrated Continued Spare Part Description Number Power cord 3 wire Australian 198723 011 Swedish 198723 101 Chinese 198723 AA1 Swiss 198723 BG1 International 198723 B31 Taiwanese 198723 AB1 Italian 198723 061 U K English 198723 031 Japanese 198723 291 U S English 198723 001 Korean 198723 AD1 Screw Kit includes the following screws refer to Appendix C 285290 001 Screw Listing for more information on screw specifications and usage W Phillips M3 0 x 4 0 m Philips M2 5 x 9 0 W Phillips M2 0 x 8 0 W Phillips M2 0 x 5 5 W Phillips M2 0 x 4 0 m Philips M2 0 x 10 0 Maintenance and Service Guide 3 21 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures B Magnetic screwdriver W Phillips PO screwdriver Wi Tool kit includes connector removal tool loopback plugs and case
46. 35 192 Republic Hong Kong 470035 211 of China Japan 470035 193 Taiwan 470035 208 Korea 470035 212 United States 470035 191 Latin America 470035 194 Maintenance and Service Guide 1 9 Product Description Table 1 2 Compaq Evo Notebook N800c Models Continued N800c P 160 X5 20 V C 25 O Asia Pacific 470035 220 Latin America 470035 217 Australia 470035 219 NAFTA Brazil 470035 218 People s 470035 221 French Canada 470035 214 Republic Hong Kong 470035 223 of China Japan 470035 215 Taiwan 470035 222 Korea 470035 224 United States 470035 213 Latin America 470035 216 N800c P 160 X5 20 D C 25 2 Belgium 470035 375 The Netherlands 470035 434 Czech Republic 470035 394 Norway 470035 437 Denmark 470035 397 Portugal 470035 447 European Russia 470035 457 International 470035 410 Saudi Arabia 470035 369 France 470035 413 Slovenia 470035 460 Germany 470035 417 Spain 470035 463 Greece Poland 470035 422 Sweden Finland 470035 466 Hungary 470035 425 Switzerland 470035 469 Israel 470035 428 Turkey 470035 472 Italy 470035 431 United Kingdom 470035 475 N800c P 160 X5 20 D C 25 O Belgium 470035 377 The Netherlands 470035 435 Czech Republic 470035 395 Norway 470035 439 Denmark 470035 398 Portugal 470035 448 European 470035 411 Russia 470035 458 International Saudi Arabia 470035 370 France 470035 415 Slovenia 470035 461 Germany 470035 418 Spain 470035 464
47. 5 of China International Portugal 470049 155 France 470049 146 Russia 470049 157 French Canada 470049 139 Saudi Arabia 470049 141 Germany 470049 147 Slovenia 470049 158 Greece Poland 470049 148 Spain 470049 159 Hong Kong 470049 182 Sweden Finland 470049 160 Hungary 470049 149 Switzerland 470049 162 India 470049 179 Taiwan 470049 181 Israel 470049 150 Thailand 470049 177 Italy 470049 151 Turkey 470049 167 Japan 470049 169 United Kingdom 470049 168 Korea 470049 183 United States 470049 138 Latin America 470049 170 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N800c Models Continued N800C P 200 P5 30 V C 25 O Asia Pacific 470049 123 Latin America 470049 115 Australia 470049 117 NAFTA Belgium 470049 080 The Netherlands 470049 094 Brazil 470049 116 Norway 470049 096 Czech Republic 470049 081 People s 470049 129 Denmark 470049 083 Republic European 470049 084 of China International Portugal 470049 097 France 470049 085 Russia 470049 098 French Canada 470049 078 Saudi Arabia 470049 079 Germany 470049 086 Slovenia 470049 099 Greece Poland 470049 087 Spain 470049 100 Hong Kong 470049 133 Sweden Finland 470049 101 Hungary 470049 088 Switzerland 470049 105 India 470049 125 Taiwan 470049 132 Israel 470049 089 Thailand 470049 120 Italy 470049 090 Turkey 470049 107 Japan 470049 109 United Kingdom 470049 108 Korea 470049 136 United States 470049 077 Latin America 470049 1
48. 6 removal 5 45 DMA specifications 6 14 docking connector 1 53 docking connector cover illustrated 3 16 docking station troubleshooting 2 18 drive indicator light 1 52 drives preventing damage 4 3 DVD ROM drive OS loading problems 2 24 specifications 6 11 E Easy Access Buttons 1 51 EasyScroll 1 52 electrostatic discharge 4 4 4 embedded numeric keypad 1 50 external monitor connector location 1 48 pin assignments A 5 F fan removal 5 38 spare part number 3 11 Index 2 Maintenance and Service Guide Index fan channel illustrated 3 16 removal 5 46 features 1 41 feet illustrated 3 16 locations 5 9 Fn key 1 50 front components 1 45 function keys 1 50 G grounding equipment and methods 4 6 H hard drive OS loading problems 2 20 removal 5 7 5 8 spare part numbers 3 9 3 19 specifications 6 7 hard drive bay 1 46 1 54 hard drive bezel removal 5 8 spare part numbers 3 9 hard drive retention screw 1 54 headphone jack location 1 48 pin assignments A 6 hinge covers illustrated 3 16 removal 5 25 I O address specifications 6 16 illustrated parts catalog 3 1 infrared port 1 47 interrupt specifications 6 15 K keyboard illustrated 3 2 removal 5 18 spare part numbers 3 7 5 18 troubleshooting 2 28 keyboard components 1 49 keyboard shield illustrated 3 16 removal 5 20 L LED cover illustrated 3 2 removal 5 16 spare part number 3 5 5 16
49. 71 Sweden Finland 470035 787 Hungary 470035 773 Switzerland 470035 788 Israel 470035 774 Turkey 470035 790 Italy 470035 776 United Kingdom 470035 791 The Netherlands 470035 778 N800v P 160 X4 20 V C 25 O Belgium 470035 207 Norway 470035 270 Czech Republic 470035 242 Portugal 470035 272 Denmark 470035 246 Russia 470035 273 European 470034 251 Saudi Arabia 470035 205 International Slovenia 470035 275 France 470035 255 Spain 470035 277 French Canada 470035 198 Sweden Finland 470035 279 Greece Poland 470035 257 Switzerland 470035 283 Hungary 470035 261 Turkey 470035 286 Israel 470035 263 United Kingdom 470035 703 Italy 470035 267 United States 470035 195 The Netherlands 470035 269 Maintenance and Service Guide Product Description Table 1 4 Compaq Evo Notebook N800w Models The following Compaq Evo Notebook N800w models feature m Dual pointing device TouchPad and pointing stick W 8 cell 4 4 Ah Li ion battery pack m 64 MB of discrete video memory m 3 year warranty on parts labor and on site next business day response N800w P 220 U5 60 W C 51 2 Asia Pacific 470052 392 Korea 470052 399 Australia 470052 390 Latin America 470052 388 Belgium 470052 362 The Netherlands 470052 368 Denmark 470052 363 People s European 470052 364 Republic International of China 470052 393 France 470052 365 Spain 470052 369 French Canada 470052 421 Sweden Finla
50. Based Setup message is displayed in the lower left corner of the screen 1 To change the language press F2 QJ To view navigation information press F1 D To return to the Computer Setup menu press esc 2 Select the File Security or Advanced menu 3 To close Computer Setup and restart the computer Q Select File gt Save Changes and Exit and press enter Or LY Select File gt Ignore Changes and Exit and press enter 4 When you are prompted to confirm your action press F10 2 2 Maintenance and Service Guide Troubleshooting Selecting from the File Menu Table 2 1 Select File Menu To Do This System Information W View identification information about the computer a docking base and any battery packs in the system W View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the computer Save Changes and Exit Save changes entered during the current session then exit and restart the computer Maintenance and Service Guide 2 3 Troublesh
51. COMPAQ Maintenance and Service Guide Evo Notebook N800c Evo Notebook N800Ov Evo Notebook N800w and Presario 2800 Mobile PC Series Document Part Number 268135 003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures 2003 Hewlett Packard Development Company L P Microsoft and Windows are trademarks of Microsoft Corporation in the U S and or other countries Intel Pentium and SpeedStep are trademarks of Intel Corporation in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Maintenance and Service Guide Third Edition January 2003 Second Edition October 2002 First Edition April 2002 Document Part Number
52. Germany 470035 233 Slovenia 470035 243 Greece Poland 470035 234 Spain 470035 244 Hong Kong 470035 266 Sweden Finland 470035 245 Hungary 470035 235 Switzerland 470035 247 Israel 470035 236 Taiwan 470035 265 Italy 470035 237 Turkey 470035 248 Japan 470035 250 United Kingdom 470035 249 Korea 470035 268 United States 470035 225 Latin America 470035 252 1 8 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N800c Models Continued N800c P 170 X5 30 V C 25 O Asia Pacific 470035 033 Latin America 470035 048 Australia 470035 031 NAFTA Belgium 470035 008 The Netherlands 470035 018 Brazil 470035 030 Norway 470035 019 Czech Republic 470035 009 People s 470035 035 Denmark 470035 010 Republic European 470035 011 of China International Portugal 470035 020 France 470035 012 Russia 470035 021 French Canada 470035 006 Saudi Arabia 470035 007 Germany 470035 013 Slovenia 470035 022 Greece Poland 470035 014 Spain 470035 023 Hong Kong 470035 038 Sweden Finland 470035 024 Hungary 470035 015 Switzerland 470035 025 Israel 470035 016 Taiwan 470035 036 Italy 470035 017 Turkey 470035 026 Japan 470035 028 United Kingdom 470035 027 Korea 470035 040 United States 470035 005 Latin America 470035 029 N800c P 160 X5 20 V C 25 2 Asia Pacific 470035 203 Latin America 470035 196 Australia 470035 201 NAFTA Brazil 470035 199 People s 470035 206 French Canada 4700
53. IWI C 25 E Asia Pacific 470044 624 Thailand 470044 623 P2820 P 170 X4 20 W C 25 E United States 470052 499 P2810 P 160 P5 40 IWI C 51 E Asia Pacific 470033 264 Korea 470033 266 P2802 P 160 P5 40 IWI C 51 E People s Republic 470033 179 of China 1 34 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2810 P 160 P5 40 R C 25 E Hong Kong 470033 190 Taiwan 470033 186 P2818 P 160 X5 30 W C 25 E Korea 470037 982 P2811 P 160 X5 30 W C 25 E European 470034 949 Russia 470034 955 International Saudi Arabia 470034 947 France 470034 950 Switzerland 470034 958 Greece Poland 470034 951 Turkey 470034 959 Hungary 470034 952 United Kingdom 470034 960 Israel 470034 953 P2806 P 160 X5 30 W C 25 O European 470036 400 International P2816 P 160 X5 30 V C 12 E India 470036 646 P2817 P 160 X5 30 R C 25 E Korea 470037 980 P2811 P 160 X5 20 W C 25 E Switzerland 470037 978 P2816 P 160 X5 20 V C 25 E Korea 470037 979 P2817 P 160 X4 30 W C 25 E France 470040 689 P2813 P 160 X4 30 W C 25 E Hong Kong 470038 960 Maintenance and Service Guide 1 35 Product Description Table 1 5 Compaq Presario 2800 Models Continued
54. O O 9 OQOOO QO0 Pin Signal Pn Sigal 1 Redanlg 9 s5VDO 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide Connector Pin Assignments Table A 7 Stereo Speaker Headphone Q Pin Signal Pin Signal 1 Audio out 2 Ground Table A 8 Microphone 3 Pin Signal Pin Signal 1 Audio in 2 Ground A 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The computer s wide range input feature permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used For more information on power cord set requirements contact a Compaq authorized reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 5 00 feet 1 5 m and a maximum of 6 50 feet 2 0 m All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power c
55. Parts Catalog e 2 o o p RI 4 Ve o V 7 A y N i o Y j T e 9e i VII I Figure 3 2 Computer System Major Components 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 19 Base enclosures includes shield With silver finish Presario 2800 models only 322500 001 With carbon finish Evo Notebook N800c N800v 322501 001 and N800w models 20 Mini PCI communications boards Modem type III mini PCI 56 Kbps United States 285286 001 Modem type III mini PCI 56 Kbps International 285287 002 Modem type III mini PCI 56 Kbps 259489 001 21 Memory expansion boards 1024 MB 322508 001 512 MB 285273 001 256 MB 285272 001 128 MB 285271 001 Maintenance and Service Guide 3 15 Illustrated Parts Catalog 3 3 Miscellaneous Plastics Hardware Kit Components Figure 3 3 Miscellaneous Plastics Hardware Kit Components 3 16 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Miscellaneous Plastics Hardware Kit Components Spare Part Number 285261 001 contains parts with silver finish for use with Presario 2800 models Spare Part Number 286868 001 contains parts with carbon finish for use with Evo Notebook N800c N800v and N800w models Item Description Item Description
56. Saudi Arabia 470033 133 International Slovenia 470033 144 France 470033 137 Spain 470033 145 Greece Poland 470033 138 Switzerland 470033 146 Hungary 470033 139 Turkey 470033 147 Israel 470033 140 United Kingdom 470033 148 Portugal 470033 141 P2805 P 140 X5 20 V C 25 E Asia Pacific 470033 268 Korea 470033 270 P2812 P 140 X4 40 W C 25 E Asia Pacific 470035 188 P2811 P 140 X4 30 V C 25 E Asia Pacific 470035 189 1 38 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued P2801 P 140 X4 30 V C 25 E Hong Kong 470033 205 Taiwan 470033 181 P2800 P 140 X4 30 V C 25 E People s Republic 470033 177 of China P2801 P 140 X4 30 V C 12 E India 470033 259 P2810 P 140 X4 20 W C 25 E Latin America 47033 256 Latin America 470034 524 NAFTA P2802 P 140 X4 20 W C 25 E Spain 470035 707 P2800 P 140 X4 20 V C 25 E Czech Republic 470033 111 Russia 470033 118 European 470033 112 Saudi Arabia 470033 110 International Slovenia 470033 119 France 470033 113 Spain 470033 120 Greece Poland 470033 114 Switzerland 470033 121 Hungary 470033 115 Turkey 470033 122 Israel 470033 116 United Kingdom 470033 123 Portugal 470033 117 P2800 P 140 X4 20 D C 25 E Asian Pacific 470033 258 Korea 470033 261 Hong Kong 47
57. Side Components Item Component Function 1 Stereo speakers 2 Produce stereo sound 2 Power Suspend light On Power is turned on Off Power is turned off Blinking Computer is in Suspend mode 3 Display release latch Opens the computer 4 Battery light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition 5 Battery bay Accepts an 8 cell lithium ion Li ion battery pack 6 Hard drive bay Supports the removable primary hard drive The hard drive is secured to the computer by one screw 7 Vent Allows airflow to cool internal components CAUTION To prevent damage the computer shuts down if an overheating condition occurs Do not block the cooling vent Avoid placing the computer on a blanket rug or other flexible surface that may cover the vent area 8 Security cable slot Attaches an optional security cable to the computer 1 46 Maintenance and Service Guide Product Description The computer rear panel and left side components are shown in Figure 1 3 and described in Table 1 7 Md Figure 1 3 Rear Panel and Left Side Components Table 1 7 Rear Panel and Left Side Components Item Component Function 1 Vent Allows airflow to cool internal components CAUTION To prevent damage the computer shuts down if an overheating condition occurs Do not block the cooling vent Avoid placing the computer on a b
58. The Netherlands 470053 896 N800V P 200 P5 40 W C 25 O Belgium 470053 858 Norway 470056 874 Czech Republic 470053 859 Portugal 470053 875 Denmark 470053 860 Russia 470053 876 European 470053 861 Saudi Arabia 470053 877 International Slovenia 470053 857 France 470053 866 Spain 470053 878 Greece Poland 470053 867 Sweden Finland 470053 879 Hungary 470053 868 Switzerland 470053 880 Israel 470053 869 Turkey 470053 881 Italy 470053 871 United Kingdom 470053 882 The Netherlands 470053 873 Maintenance and Service Guide 1 13 Product Description Table 1 3 Compaq Evo Notebook N800v Models Continued N800V P 180 P5 40 W C 25 2 Belgium 470053 770 Norway 470053 788 Czech Republic 470053 771 Portugal 470053 789 Denmark 470053 772 Russia 470053 790 European 470053 775 Saudi Arabia 470053 769 International Slovenia 470053 791 France 470053 776 Spain 470053 795 Greece Poland 470053 779 Sweden Finland 470053 796 Hungary 470053 780 Switzerland 470053 797 Israel 470053 781 Turkey 470053 798 Italy 470053 786 United Kingdom 470053 800 The Netherlands 470053 787 N800V P 180 P5 40 W C 25 O Belgium 470053 739 Norway 470053 754 Czech Republic 470053 740 Portugal 470053 755 Denmark 470053 746 Russia 470053 756 European 470053 747 Saudi Arabia 470053 738 International Slovenia 470053 757 France 470053 748 Spain 470053 758 Greece Poland 470053 749 Sweden Finland 470053 759 Hungary 470053 75
59. age to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 5 4 7 Grounding Equipment and Methods 4 6 Removal and Replacement Procedures Xl Serial Number aaa aa e Ak Ss 5 2 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Computer for Disassembly 5 4 2 4 Computer Feet cecidere 5 9 5 5 Memory Expansion Board 5 9 5 6 Mini PCI Communications Board 5 12 5 7 Connector Cover aaa 5 15 2 5 LED Cover al cse Seb Melle ier RESI 5 16 59 Keyboard saa ei a a ai Bag iea a Sg ga 5 18 5 10 Display i 1 epe aa a Ga T a th a a a 5 22 SLL Top Cover oiu gee Gee ce bee Oba REG 5 26 5 12 Speaker Assembly ea 5 31 Maintenance and Service Guide Contents 5 13 Display Release Assembly lues 5 33 5 14 TouchPad ere 5 35 JURE FACE 5 38 23 16 PrOCeSSOE oci ma A ceo Ue e ere Rem 5 40 5 17 Disk Cell RTC Battery 0 0 0 5 42 5 18 System Board 0 0 0 eee eee eee 5 44 5 19 Modem Cable 0 0 cee eee eee 5 49 Specifications Connector Pin Assignments Power Cord Set Requirements 3 Conductor Power Cord Set e B 1 General Requirements e B 1 Country Specific Requirements a B 2 C Screw Listing Index Ma
60. an 470048 545 2854AP P 190 X5 30 Z C 25 E Hong Kong 470054 666 Korea 470054 667 2853AP P 190 X5 30 V C 25 E Hong Kong 470054 665 P2839 P 190 X4 40 V C 25 E Taiwan 470050 109 P2852 P 190 X4 30 V C 25 E Korea 470054 664 P2851 P 190 X4 30 D C 25 E Korea 470054 663 Maintenance and Service Guide 1 31 Product Description Table 1 5 Compaq Presario 2800 Models Continued P2850 P 190 X4 30 D C 12 E Asia Pacific 470054 660 Thailand 470054 659 India 470054 661 P2811 P 180 X5 40 W C 51 E United States 470037 370 P2841 P 180 X5 30 W C 25 E Korea 470048 535 P2821 P 180 X5 30 W C 25 E Asia Pacific 470044 583 Thailand 470044 582 P2820 P 180 X5 30 W C 25 E European 470044 571 Russia 470046 887 International Saudi Arabia 470044 570 Greece Poland 470044 572 Switzerland 470052 338 Hungary 470047 875 Turkey 470046 562 Israel 470044 573 P2821 P 180 X5 30 W C 25 O European 470047 498 International P2834 P 180 X4 40 V C 25 E Taiwan 470048 544 2843 P 180 X4 30 V C 25 E Hong Kong 470048 538 Korea 470048 539 P2825 P 180 X4 30 V C 25 E Taiwan 470044 695 2839 P 180 X4 30 V C 12 E Asia Pacific 470052 501 India 470047 520 1 32 Maintenance and Service Guide Product Description Table 1 5 Compaq Presario 2800 Models Continued
61. ated Parts Catalog e 2 o o p RI 4 Ve o V 7 A y N i o Y j T e 9e i VII I Figure 3 2 Computer System Major Components 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 15 System boards do not contain memory With the ATI Mobile Radeon 9000 graphics controller for use only with the 90 watt AC adapter 64 MB of video memory 322498 001 32 MB of video memory 322497 001 With the ATI Mobile Radeon 9000 graphics controller 64 MB of video memory 310784 001 32 MB of video memory 310783 001 With the ATI P7 graphics controller 64 MB of video memory 285254 001 32 MB of video memory 285253 001 16 Battery pack 8 cell 4 0 AH 62 WH 281234 001 17 Battery bezels Battery bezel with silver finish for use with Presario 2800 models 286876 001 Battery bezel with carbon finish for use with Evo Notebook N800c N800v and N800w models 286877 001 18 MultiBay devices Diskette drive 285278 001 24X Max CD ROM drive 285282 001 24X Max CD RW drive 322509 001 16X Max CD RW drive 301244 001 8X Max CD RW drive 285284 001 8X Max DVD ROM drive 285283 001 24X Max DVD ROM CD RW combination drive 301294 001 8X Max DVD ROM CD RW combination drive 285285 001 LS 120 drive 285279 001 Battery pack 281235 001 Maintenance and Service Guide 3 13 Illustrated
62. ated in Figure 5 7 Figure 5 7 Replacing the Computer Feet 5 5 Memory Expansion Board Memory Expansion Boards Spare Part Number Information 1024 MB 322508 001 512 MB 285273 001 256 MB 285272 001 128 MB 285271 001 Maintenance and Service Guide 5 9 Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the PM2 0 x 5 0 screw that secures the memory expansion compartment cover to the base enclosure Figure 5 8 4 Lift the front edge of the cover and swing it back 5 Remove the cover Q Figure 5 8 Removing the Memory Expansion Compartment Cover Q Memory expansion compartment covers are available with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c N800v and N800w models These covers are included in the Miscellaneous Plastics Hardware Kit spare part number 285261 001 for Presario 2800 models and spare part number 286868 001 for Evo Notebook N800c N800v and N800w models 5 10 Maintenance and Service Guide Removal and Replacement Procedures 6 Spread the memory expansion slot retaining tabs to release the memory expansion board The board tilts up at a 45 degree angle Figure 5 9 7 Remove the board by pulling it away from the connector at a 45 degree angle Figure 5 9 Removing a Memory Expansion Board Reverse the above pro
63. ber Report the computer serial number to Compag when reguesting information or ordering spare parts The serial number is located on the bottom of the computer Figure 5 1 Figure 5 1 Serial Number Location 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Table 5 1 Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the computer for disassembly Battery pack 0 5 2 Maintenance and Service Guide Removal and Replacement Procedures Table 5 1 Disassembly Sequence Chart Continued Section Description of Screws Removed 5 3 MultiBay device 0 continued Hard drive 1 to remove hard drive 2 to separate hard drive bezel from hard drive 5 4 Computer feet 0 5 5 Memory expansion board 1 loosened 5 6 Mini PCI communications board 1 loosened 5 7 Connector cover 2 5 8 LED cover 2 5 9 Keyboard 2 to remove keyboard shield 5 10 Display 4 5 11 Top cover 16 5 12 Speaker assembly 0 5 13 Display release assembly 2 5 14 TouchPad 4 5 15 Fan 4 loosened 5 16 Processor 0 5 17 Disk cell RTC battery 0 5 18 System board 5 5 19 Modem cable 0 Maintenance and Service Guide 5 3 Removal and Replacement Procedures 5 3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer 1 Turn off
64. bly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup and Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics The computer features two Compaq system management utilities B Computer Setup A system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Windows Maintenance and Service Guide 2 1 Troubleshooting B Compaq Diagnostics A system information and diagnostic utility that is used within your Windows operating system Use this utility whenever possible to Q Display system information 1 Test system components 2 Troubleshoot a device configuration problem in Windows 2000 Windows XP Professional or Windows XP Home Q It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced menus 1 Turn on or restart the computer Press F10 while the F10 ROM
65. cedure to install a memory expansion board Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 6 Mini PCI Communications Board Mini PCI Communication Boards Spare Part Number Information U S modem 285286 001 International modem 285287 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 5 12 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the PM2 0 x 5 0 screw that secures the mini PCI compartment cover to the base enclosure Figure 5 10 4 Lift the front edge of the cover and swing it back 5 Remove the cover Q Figure 5 10 Removing the Mini PCI Communications Slot Cover Q Mini PCI compartment covers are available with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c N800v and N800w models These covers are included in the Miscellaneous Plastics Hardware Kit spare part number 285261 001 for Presario 2800 models and spare part number 286868 001 for Evo Notebook N800c N800v and N800w models Maintenance and Service Guide 5 13 Removal and Replacement Procedures 6 Disconnect the modem cable from the modem board Figure 5 11 Q The modem cable spare part number is 285268 001 7 Spread the retaining tabs to release the mini PCI communications board The board tilts up at a 45 degree angle 8 Remove th
66. cing an RTC battery insert the battery with the sign facing up Maintenance and Service Guide 5 43 Removal and Replacement Procedures 5 18 System Board System Boards Spare Part Number Information With the ATI Mobile Radeon 9000 graphics controller for use only with the 90 watt AC adapter 64 MB of video memory 322498 001 32 MB of video memory 322497 001 With the ATI Mobile Radeon 9000 graphics controller 64 MB of video memory 310784 001 32 MB of video memory 310783 001 With the ATI P7 graphics controller 64 MB of video memory 285254 001 32 MB of video memory 285253 001 Q When replacing the system board ensure that the following components are removed from the old system board and installed on the new system board Memory expansion boards Section 5 5 Mini PCI communications board Section 5 6 Processor Section 5 16 Disk cell RTC battery Section 5 17 Modem cable Section 5 19 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 e Fan Section 5 15 2 Position the computer so the front faces forward 5 44 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two PM2 0 x 8 0 screws that secure the left and right display supports to the base enclosure Figure 5 32 4 Remove the l
67. computer more quickly by eliminating some startup tests If you suspect a memory failure and want to test memory automatically during startup disable QuickBoot W MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Device Options W Enable disable the embedded numeric keypad at startup W Enable disable multiple standard pointing devices at startup To set the computer to support only a single usually nonstandard pointing device at startup select Disable W Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating system is not loaded W Setan optional external monitor or overhead projector connected to a video card in a docking base as the primary device When the computer display is set as secondary the computer must be shut down before undocking from a docking base Maintenance and Service Guide 2 5 Troubleshooting Table 2 3 Advanced Menu Continued Select To Do This Device Options H continued Change the parallel port mode from EPP Enhanced Parallel Port default to standard bidirectional EPP or ECP Enhanced Capabilities Port Set video out mode to NTSC default PAL NTSC J or PAL M Enable disable all settings in the SpeedStep window When Disable is selected the computer runs in Battery Optimized mode Specify how the computer
68. e 8 cell 4 4 Ah Li ion battery pack m 32 MB of discrete video memory m 1 year warranty on parts and labor N800v P 170 P5 40 W C 25 2 Belgium 470044 531 Norway 470044 541 Czech Republic 470044 532 Portugal 470044 542 Denmark 470044 533 Russia 470044 543 European 470044 534 Saudi Arabia 470044 530 International Slovenia 470044 544 France 470044 535 Spain 470044 545 Greece Poland 470044 536 Sweden 470044 546 Hungary 470044 537 Switzerland 470044 547 Israel 470044 538 Turkey 470044 548 Italy 470044 539 United Kingdom 470044 549 The Netherlands 470044 540 N800v P 170 P5 40 W C 25 O Belgium 470044 486 Norway 470044 512 Czech Republic 470044 488 Portugal 470044 514 Denmark 470044 496 Russia 470044 516 European 470044 501 Saudi Arabia 470044 483 International Slovenia 470044 518 France 470044 503 Spain 470044 520 Greece Poland 470044 505 Sweden 470044 521 Hungary 470044 506 Switzerland 470044 523 Israel 470044 507 Turkey 470044 526 Italy 470044 508 United Kingdom 470044 527 The Netherlands 470044 511 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N800v Models Continued N800v P 170 X4 30 V C 25 2 Belgium 470044 710 Norway 470044 720 Czech Republic 470044 711 Portugal 470044 721 Denmark 470044 712 Russia 470044 422 European 470044 713 Saudi Arabia 470044 707 Internatio
69. e Guide Specifications Table 6 6 Hard Drives 60 GB 40 GB 30 GB 20 GB per drive Drive height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Drive width 70 mm 70 mm 70 mm 70 mm Interface type ATA 5 ATA 5 ATA 5 ATA 5 Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Full stroke 24 ms 24 ms 24 ms 24 ms Logical blocks 117 210 240 78 140 160 58 605 120 39 070 080 Logical configuration Cylinders 16 383 16 383 16 383 16 383 Heads 16 16 16 16 Sectors per 63 63 63 63 track 14 GB 1 073 741 824 bytes System capability may differ Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Customer Support Center for details Maintenance and Service Guide 6 7 Specifications Table 6 6 Hard Drives Continued 60 GB 40 GB 30 GB 20 GB Physical configuration Cylinders 22 784 22 784 25 800 22 784 Heads 6 4 2 4 Sectors per 293 to 560 293 to 560 398 to 731 293 to 560 track Bytes persector 512 512 512 512 Buffer size 2 MB 2 MB 512 KB 512 KB Disk rotational 4200 rpm 4200 rpm 4200 rpm 4200 rpm speed Transfer rate Interface max 66 6 66 6 100 66 6 MB s Media MB s 109 to 203 109 to 203 155 to 256 109 to 203 14 GB 1 073 741 824 bytes System capability may differ Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Cust
70. e board by pulling it away from the connector at a 45 degree angle 6 Figure 5 11 Removing a Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 7 Connector Cover The connector cover is available with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c N800v and N800w models This cover is included in the Miscellaneous Plastics Hardware Kit spare part number 285261 001 for Presario 2800 models and spare part number 286868 001 for Evo Notebook N800c N800v and N800w models 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two PM2 0 x 5 5 screws that secure the connector cover to the base enclosure Figure 5 12 4 Open the connector cover 5 Remove the connector cover from the base enclosure Figure 5 12 Removing the Connector Cover Reverse the above procedure to install the connector cover Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 8 LED Cover LED Cover Spare Part Number Information LED cover 288503 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two black PM2 0 x 10 0 screws that secure the LED cover to
71. ed Two screws that secure the connector cover to the computer documented in Section 5 7 Figure C 3 Phillips M2 0 x 5 5 Screw Locations C 4 Maintenance and Service Guide Screw Listing Table C 2 Phillips M2 0 x 5 5 Screw Continued Head Color Qty Length Thread Width Black 2 5 5mm 2 0mm 4 0mm Where used Two screws that secure the system board to the base enclosure on each side of the MultiBay connector documented in Section 5 18 Figure C 4 Phillips M2 0 x 5 5 Screw Locations Maintenance and Service Guide C 5 Screw Listing Table C 3 Phillips M2 0 x 10 0 Screw Head 9 Color Qty Length Thread Width Black 4 10 0mm 2 0mm 4 0mm Where used Two screws that secure the LED cover to the computer documented in Section 5 8 ab c a a a i Figure C 5 Phillips M2 0 x 10 0 Screw Locations C 6 Maintenance and Service Guide Screw Listing Table C 3 Phillips M2 0 x 10 0 Screw Continued Head 9 Color Qty Length Thread Width Black 4 10 0mm 2 0mm 4 0mm Where used Two screws that secure the display hinge covers and display assembly to the computer documented in Section 5 10 Figure C 6 Phillips M2 0 x 10 0 Screw Locations Maintenance and Service Guide C 7 Screw Listing Table C 4 Phillips M2 0 x 4 0 Screw ay Head a Color Qty Length Thread Width Gold 13 40mm 2 0mm 4 0mm Where used Two screws that sec
72. eft and right display supports from the base enclosure Figure 5 32 Removing the Display Supports Maintenance and Service Guide 5 45 Removal and Replacement Procedures Q A plastic fan channel attaches to the right display support The channel has two slots on either end that fit around two tabs on the display support The fan channel is included in the Miscellaneous Plastics Hardware Kit spare part numbers 285261 001 and 286868 001 Figure 5 33 Figure 5 33 Replacing the Fan Channel on the Right Display Support 5 46 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the two PM2 0 x 5 5 screws that secure the system board to the base enclosure on either side of the MultiBay connector Figure 5 34 6 Remove the two PM2 0 x 8 0 screws that secure the system board to the base enclosure through the processor support bracket Figure 5 34 Removing the System Board Screws Maintenance and Service Guide 5 47 Removal and Replacement Procedures 7 Use the MultiBay connector to lift the front of the system board until the board rests at an angle Figure 5 35 8 Slide the system board forward at an angle and remove it from the base enclosure 9 Remove the PC Card bezel from the system board Figure 5 35 Removing the System Board Reverse the above procedure to install the system board 5 48 Maintenance and Service Guide Removal
73. els Relative Humidity Event 40 40 555 Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 volts Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 9 Removal and Replacement Procedures This chapter provides removal and replacement procedures Phillips Pl screws are removed during disassembly There are 48 screws in nine different sizes that must be removed replaced and loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Num
74. f one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alligator clips B When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes B Antistatic tape WH Antistatic smocks aprons and sleeve protectors W Conductive bins and other assembly or soldering aids H Nonconductive foam H Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels B Material handling packages 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries B Nonconductive plastic bags tubes or boxes W Metal tote boxes B Electrostatic voltage levels and protective materials Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Lev
75. feature W TouchPad W 8 cell 4 4 Ah Li ion battery pack m 32 MB of discrete video memory m 2 year warranty on parts and labor N800V P 180 P5 40 W 51 2 Germany 470053 801 N800V P 180 P5 40 W 25 O Germany 470053 767 N800V P 180 X4 30 V 25 2 Germany 470053 856 N800V P 180 X4 30 V 25 O Germany 470053 829 N800v P 170 P5 40 W 25 2 Germany 470045 606 N800v P 170 P5 40 W 25 O Germany 470045 605 N800V P 170 X4 30 V 25 2 Germany 470045 608 N800V P 170 X4 30 V 25 O Germany 470045 607 1 12 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N800v Models Continued The following Compaq Evo Notebook N800v models use config code KSQZ and feature W TouchPad W 8 cell 4 4 Ah Li ion battery pack m 32 MB of discrete video memory W 1 year warranty on parts and labor N800V P 200 P5 40 W C 25 2 Belgium 470053 885 Norway 470053 898 Czech Republic 470053 886 Portugal 470053 899 Denmark 470053 888 Russia 470053 901 European 470053 889 Saudi Arabia 470053 884 International Slovenia 470053 902 France 470053 890 Spain 470053 903 Greece Poland 470053 892 Sweden Finland 470053 904 Hungary 470053 893 Switzerland 470053 905 Israel 470053 894 Turkey 470053 906 Italy 470053 895 United Kingdom 470053 907
76. guration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide B 3 C Screw Listing This appendix provides specification and reference information for the screws used in the computer All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 285290 001 Maintenance and Service Guide C 1 Screw Listing Table C 1 Phillips M3 0 x 4 0 Screw Head a Color Qty Length Thread Width Black 3 40mm 3 0mm 5 0mm Where used One screw that secures the hard drive to the computer documented in Section 5 3 Figure C 1 Phillips M3 0 x 4 0 Screw Location C 2 Maintenance and Service Guide Screw Listing Table C 1 Phillips M3 0 x 4 0 Screw Continued G Color Qty Length Thread Black 3 40mm 3 0mm Head Width 5 0 mm Where used Two screws that secure the hard drive bezel to the hard drive documented in Section 5 3 Figure C 2 Phillips M3 0 x 4 0 Screw Locations Maintenance and Service Guide Screw Listing Table C 2 Phillips M2 0 x 5 5 Screw Head 6 Color Qty Length Thread Width Silver 2 55mm 2 0mm 4 0mm Where us
77. handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on then shut it down Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or to liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package Fragile Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 4 5 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many i
78. igure 3 2 Computer System Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Spare Part Item Description Number 1 Displays Contain parts with carbon finish for use with Evo Notebook N800c N800v and N800w models 15 inch UXGA WVA 322511 001 15 inch UXGA 286872 001 15 inch SXGA 28687 1 001 15 inch XGA 286870 001 14 inch XGA 286869 001 Contain parts with silver finish for use with Presario 2800 models 15 inch UXGA WVA 322510 001 15 inch UXGA 285265 001 15 inch SXGA 285264 001 15 inch XGA 285263 001 14 inch XGA 285262 001 MultiPort cover 289037 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog e 2 o o p RI 4 Ve e V 7 on JA i Y 1 e y j bo M 9o J VII A Figure 3 2 Computer System Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number Miscellaneous Plastics Hardware Kit Contains parts with silver finish for use with 285261 001 Presario 2800 models Contains parts with carbon finish for use with 286868 001 Evo Notebook N800c N800v and N800w models Includes 2a Left hinge cover not illustrated 2b Right hinge cover Computer feet 2c PC Card bezel MultiBay weight saver 2d PC Card slot
79. installing the processor The processor must be installed in the same orientation in which it was removed 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 e Fan Section 5 15 5 40 Maintenance and Service Guide Removal and Replacement Procedures 2 Use a flat bladed tool to turn the processor locking screw one half turn counterclockwise Figure 5 30 3 Lift the processor straight up and remove it 6 Q Make sure the gold triangle is in the lower right corner when installing the processor Figure 5 30 Removing the Processor Reverse the above procedure to install the processor Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 17 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 1987 168 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 5 42 Maintenance and Service Guide Removal and Replacement Procedures 2 Use a flat bladed tool to release the RTC battery from its socket Figure 5 31 3 Remove the RTC battery 6 Figure 5 31 Removing the Disk Cell RTC Battery When repla
80. intenance and Service Guide 1 Product Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal Computers offer advanced modularity Intel Mobile Pentium 4 processors with SpeedStep technology with 64 bit architecture industry leading Accelerated Graphics Port AGP implementation and extensive multimedia support Figure 1 1 Compaq Presario 2800 and Evo Notebook N800 Maintenance and Service Guide 1 1 Product Description 1 1 Models Computer models are shown in Tables 1 1 through 1 4 Table 1 1 Compaq Evo Notebook N800c Evo Notebook N800v Evo Notebook 800w and Presario 2800 Model Naming Conventions XXXXXX XXX 10 Key Description Options 1 Brand Series N Evo Notebook 800 800 Series designator P Presario 2800 2800 Series 2 Processor type P Intel Pentium 4 3 Processor speed 220 2 2 GHz 170 2 1 7 GHz 200 2 0 GHz 160 1 6 GHz 190 1 9 GHz 150 2 1 5 GHz 180 1 8 GHz 140 1 4 GHz 4 Display type U UXGA 1600 x 1200 5 15 x inch size resolution P SXGA 1400 x 1050 4 14 x inch X XGA 1024 x 768 5 Hard drive size 60 60 GB 30 30 GB 40 40 GB 20 20 GB 6 Optical drive D CD ROM drive W DVD RW drive designator R CD RW drive Z DVD CD RW drive V DVD ROM drive 7 Integrated M modem C modem NIC communication 0 none combination card 8 RAM 512512 MB 25 256 MB 38 384 MB 12 128 MB 9 Operating syste
81. ioning Device Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Section 2 15 No Audio Part 1 Audio Reload il atte audio drivers Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning Device Reseat device Unplug the nonfunctioning device from the notebook inspect cables and plugs for bent or broken pins or other damage Fix or Any physical re place device detected broken item Reattach device Possible bad Go to Close notebook hard drive Section 2 9 pug im poder Replace drive No OS Loading Possible bad NIC i Device Replace card Device boots If integrated NIC boots properly replace system properly oard Possible bad diskette drive Replace drive Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect notebook to good external keyboard External Replace device system works board Reseat internal keyboard connector if ap
82. lanket rug or other flexible surface that may cover the vent area 2 Infrared port Provides wireless communication between the computer and another infrared equipped device using an infrared beam 3 Parallel connector Connects a parallel device Maintenance and Service Guide 1 47 Product Description Table 1 7 Rear Panel and Left Side Components Continued Item Component Function 4 External monitor Connects an external monitor or overhead connector projector 5 S Video connector Connects a television VCR camcorder or overhead projector 6 USB connectors 2 Connect USB devices 7 RJ 11 modem jack Connects the modem cable to an internal modem A modem cable is included with internal modem models 8 RJ 45 network jack Connects the network cable A network cable is not included with the computer 9 DC power jack Connects any one of the following W AC adapter W Optional automobile power adapter charger W Optional aircraft power adapter 10 Mono microphone jack Connects a mono microphone disabling the built in microphone 11 Stereo speaker Connects stereo speakers headphones headphone jack headset or television audio 12 PC Card slot Supports a 32 bit CardBus or 16 bit PC Card 13 PC Card eject button Ejects a PC Card from the PC Card slot 14 MultiBay Accepts MultiBay devices such as a diskette drive optical drive hard drive or optional battery pack
83. lowing items if applicable Power on Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 6 No Video Part 1 No Video Docking Station Go to NOTE To change from internal to Section 2 7 external display use the hotkey No Video Part 2 combination Stand alone or Docking Station Stand alone Internal or external display Adjust brightness Video OK Internal External Press lid switch to ensure operation Adjust brightness Video OK Replace the following one at a time Test after each replacement Check for bent 1 Cable between notebook and computer display if applicable ins on cable 2 Inverter board if applicable p 3 Display 4 System board Try Internal and Replace another external system display video OK board Video OK 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Section 2 6 No Video Part 1 Remove notebook from docking station if connected Adjust Check brightness display of external brightness monitor Go to A in Video OK Section 2 6 Video OK No Video Part 1 Check that no
84. ls Hard drive bezel with silver finish for use with 286874 001 Presario 2800 models Hard drive bezel with carbon finish for use with 286875 001 Evo Notebook N800c N800v and N800w models 8 TouchPad 285258 001 9 TouchButton boards For Dual Point TouchPad and Point Stick 285259 001 For TouchPad only 285260 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog e 2 o o p RI 4 Ve o V 7 A y N i o Y j T e 9e i VII I Figure 3 2 Computer System Major Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 10 Speaker assembly 285266 001 11 Fan 322499 001 12 Disk cell RTC battery 198718 001 13 Processors Intel Mobile Pentium 4 with SpeedStep technology 2 4 GHz processor 322507 001 2 2 GHz processor 308420 001 2 0 GHz processor 305075 001 1 9 GHz processor 305074 001 1 8 GHz processor 285295 001 1 7 GHz processor 285294 001 1 6 GHz processor 285293 001 1 5 GHz processor 285292 001 1 4 GHz processor 285291 001 Intel Mobile Pentium 4 non SpeedStep technology 2 0 GHz processor 322506 001 1 8 GHz processor 322505 001 1 6 GHz processor 306704 001 1 5 GHz processor 306703 001 Thermal pad 314626 001 Miscellaneous Cable Kit includes 285268 001 14a Modem cable Maintenance and Service Guide 3 11 Illustr
85. m 2 Windows 2000 O Windows XP Pro E Windows XP Home 10 SKU Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature m Dual pointing device TouchPad and pointing stick W 8 cell 4 0 Ah lithium ion Li ion battery pack W 32 MB discrete video memory m 3 year warranty on parts labor and on site next business day response N800c P 170 P5 30 V C 25 2 United States 470041 454 N800c P 170 P5 30V C 25 O United States 470041 455 N800c P 170 P5 30 0 C 0 2 United States 470041 456 N800c P 170 P5 30 0 C 0 O United States 470041 457 Maintenance and Service Guide 1 3 Product Description The following Compaq Evo Notebook N800c models use config code KLMZ and feature Table 1 2 Compaq Evo Notebook N800c Models Continued m Dual pointing device TouchPad and pointing stick 8 cell 4 0 Ah Li ion battery pack m 32 MB discrete video memory m 3 year warranty on parts and labor 2 year warranty on on site next business day response N800c P 200 P5130 V C 25 2 Asia Pacific 470049 178 Latin America 470049 171 Australia 470049 174 NAFTA Belgium 470049 142 The Netherlands 470049 152 Brazil 470049 172 Norway 470049 154 Czech Republic 470049 143 People s 470049 180 Denmark 470049 144 Republic European 470049 14
86. n 05 drive boot 1 2 Clearing a loading order Password for g instructions crngoat sad priority using UE the setup utility Por TG Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 14 No OS Loading from CD or DVD ROM Drive No OS Loading from Disc CD or in drive DVD ROM Drive Y N Bootable maa E disc n reboot drive computer Install Try another bootable disc bootable disc Boots from CD or DVD Boots from CD or DVD Go to Booting Section 2 17 from another Nonfunctioning device Device Clear CMOS Go to Booting Refer to Section Section 2 17 order 1 2 Clearing a Nonfunctionin correct Password for Device 9 instructions Correct boot order using the setup utility 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No Audio internally or externally Notebook in docking station if applicable Go to Section 2 16 Internal Undock audio No Audio Part 2 Replace the following docking station Go to components one at a time as applicable Section 2 16 Check after each change No Audio Part 2 1 Reseat docking station audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking station audio board 5 Replace backplane board 6 Replace 1 0 board Go to Section 2 17 Nonfunct
87. n 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 d Top cover Section 5 11 5 38 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the fan cable from the system board O Figure 5 29 3 Loosen the four PM2 0 x 9 0 shoulder screws that secure the fan to the processor mounting bracket Q These screws are secured to the fan and should not be removed 4 Lift the fan straight up to remove it from the base enclosure 8 Figure 5 29 Removing the Fan Reverse the above procedure to install the fan Maintenance and Service Guide 5 39 Removal and Replacement Procedures 5 16 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 with SpeedStep technology 2 4 GHz processor 322507 001 2 2 GHz processor 308420 001 2 0 GHz processor 305075 001 1 9 GHz processor 305074 001 1 8 GHz processor 285295 001 1 7 GHz processor 285294 001 1 6 GHz processor 285293 001 1 5 GHz processor 285292 001 1 4 GHz processor 285291 001 Intel Mobile Pentium 4 non SpeedStep technology 2 0 GHz processor 322506 001 1 8 GHz processor 322505 001 1 6 GHz processor 306704 001 1 5 GHz processor 306703 001 Thermal pad 314626 001 CAUTION Before removing the processor make special note of the orientation of the printing on the processor The gold triangle should be in the lower right corner when
88. n and the embedded numeric keypad is enabled 4 Easy Access Provide quick access to the Internet Refer Buttons 3 to the Hardware Guide that ships with the computer for information about these buttons Maintenance and Service Guide 1 51 Product Description Table 1 9 Top Components Continued Item Component Function 5 Power button Turns on the computer Use the operating system Shut Down command to turn off the computer 6 Digital audio button Launches Windows Media Player to play MP3 music 7 Volume control buttons Adjust the volume of the stereo speakers 8 Caps lock light On Caps lock is on 9 Drive indicator light Turns on when the hard drive CD or DVD ROM drive is accessed 10 Microphone Allows for audio input 11 TouchPad Moves the mouse cursor selects and activates 12 TouchPad buttons Function like the left and right mouse buttons on an external mouse 13 EasyScroll Scrolls the screen left right up and down 14 Battery power light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition 15 Power Suspend light On Power is turned on Off Power is turned off Blinking Computer is in Suspend mode 1 52 Maintenance and Service Guide Product Description The external components on the bottom of the computer are shown in Figure 1 6 and described in Table 1 10 Figure 1 6 Bottom C
89. nal Slovenia 470044 723 France 470044 714 Spain 470044 724 Greece Poland 470044 715 Sweden 470044 725 Hungary 470044 716 Switzerland 470044 726 Israel 470044 717 Turkey 470044 727 Italy 470044 718 United Kingdom 470044 728 The Netherlands 470044 719 N800v P 170 X4 30 V C 25 O Belgium 470044 551 Norway 470044 561 Czech Republic 470044 552 Portugal 470044 562 Denmark 470044 553 Russia 470044 563 European 470044 554 Saudi Arabia 470044 550 International Slovenia 470044 564 France 470044 555 Spain 470044 565 Greece Poland 470044 556 Sweden 470044 566 Hungary 470044 557 Switzerland 470044 567 Israel 470044 558 Turkey 470044 568 Italy 470044 559 United Kingdom 470044 569 The Netherlands 470044 560 Maintenance and Service Guide 1 17 Product Description The following Compaq Evo Notebook N800v models use config code KSQZ and feature Table 1 3 Compaq Evo Notebook N800v Models Continued m TouchPad pointing device 8 cell 4 4 Ah Li ion battery pack WH 1 year warranty on parts and labor N800v P 170 X4 30 V C 25 O French Canada 470035 200 United States 470035 202 N800v P 160 P5 30 W C 25 O Belgium 470035 759 Norway 470035 779 Czech Republic 470035 760 Portugal 470035 781 Denmark 470035 763 Russia 470035 782 European 470035 768 Saudi Arabia 470035 757 International Slovakia 470035 784 France 470035 770 Spain 470035 785 Greece Poland 470035 7
90. nd roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static dissipative material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation E When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum o
91. nd 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 0 59 in 1 5 cm Disk diameter 12 cm 8 cm Disk thickness 0 047 in 1 2 mm Track pitch 0 74 um Access time Random 150 ms Full stroke 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate Max 24X CD Max 8X DVD Normal IO Mode 4 single burst 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 12 seconds Stop time 3 seconds Maintenance and Service Guide 6 11 Specifications Table 6 10 CD RW Drive Center hole diameter 0 59 in 0 39 cm Disk diameter 12 cm 8 cm Disk thickness 0 47 in 1 19 cm Track pitch 0 74 um Access time Random 150 ms Full stroke 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB Data transfer rate Sustained 16X 150 KB s Sustained 4X CD RW 5 520 KB s Normal PIO Mode 4 single burst 16 6 MB s Startup time 15 seconds Stop time 6 seconds 6 12 Maintenance and Service Guide Specifications Table 6 11 External AC Adapter Weight 0 45 Ib 0 21 kg Power supply Rated input voltage Rated input current Rated frequency 90 to 264 VAC auto switching 60W 50 to 60 Hz Table 6 12 8 cell Li ion Battery Pack Dimensions Height 0 82 in 21 mm Width 5 67 in
92. nd 470052 375 Germany 470052 366 Switzerland 470052 385 Hong Kong 470052 397 Taiwan 470052 396 Italy 470052 367 United Kingdom 470052 387 Japan 470052 401 United States 470052 128 N800w P 220 U5 60 W C 51 O Asia Pacific 470052 416 Latin America 470052 414 Australia 470052 415 The Netherlands 470052 409 Belgium 470052 402 People s Denmark 470052 403 Republic European 470052 404 of China 470052 417 International Spain 470052 410 France 470052 405 Sweden Finland 470052 411 French Canada 470052 422 Switzerland 470052 412 Germany 470052 406 Taiwan 470052 418 Hong Kong 470052 419 United Kingdom 470052 413 Italy 470052 408 United States 470052 361 Korea 470052 420 Maintenance and Service Guide 1 19 Product Description Table 1 4 Compaq Evo Notebook N800w Models Continued The following Compaq Evo Notebook N800w models use config code LDF1 and feature m Dual pointing device TouchPad and pointing stick W 8 cell 4 4 Ah Li ion battery pack m 64 MB of discrete video memory m 3 year warranty on parts labor and on site next business day response N800w P 220 U5 60 W C 51 2 French Canada 470043 588 United States 470043 584 N800w P 220 U5 60 W C 51 O French Canada 470043 575 United States 470043 574 The following Compaq Evo Notebook N800w models use config code LDFZ and feature m Dual pointing device TouchPad and pointing stick W 8 cell 4 4 Ah Li ion battery
93. nd N800w models 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 8 b Keyboard and shield Section 5 9 c Display Section 5 10 2 Turn the computer bottom side up with the front facing forward 5 26 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the nine PM2 0 x 8 0 screws securing the top cover to the base enclosure Figure 5 21 4 Remove the PM2 0 x 4 0 screw securing the top cover to the base enclosure in the hard drive bay Q Do not remove the screw in the middle of the hard drive bay 9 o 4 toot ol ola of ba bg tr gt el Figure 5 21 Removing the Top Cover Screws 5 Turn the computer top side up with the rear panel facing forward Maintenance and Service Guide 5 27 Removal and Replacement Procedures 6 Disconnect the drive activity light and battery power light cable from the system board Figure 5 22 7 Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable 6 from the system board 8 Disconnect the speaker cable from the system board Figure 5 22 Disconnecting the Drive Activity Light Battery Power Light TouchPad and Speaker Cables 5 28 Maintenance and Service Guide Removal and Replacement Procedures 9 Remove the following screws a Two PM2 0 x 5 5 screws that secure the top cover to the base enclosure
94. ntegrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment H To avoid hand contact transport products in static safe containers such as tubes bags or boxes E Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging B Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations M Place items on a grounded surface before removing items from their containers B Always be properly grounded when touching a sensitive component or assembly 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts a
95. omer Support Center for details 6 8 Maintenance and Service Guide Specifications Table 6 7 Diskette Drive Diskette size 3 5 in Light On system Height 0 5 in 12 7 mm Bytes per sector 512 Sectors per track High density 18 1 44 MB Low density 9 Tracks per side High density Low density 80 80 Read write heads 2 Average seek times Track to track high low 3to6ms Average high low 95 to 174 ms Settling time 15 ms Latency average 100 ms Maintenance and Service Guide 6 9 Specifications Table 6 8 CD ROM Drive Applicable disk CD ROM Mode 1 2 and 3 CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Extra Video CD CD WO fixed packets only CD Bridge Center hole diameter 0 59 in 1 5 cm Disk diameter 12 cm 8 cm Disk thickness 0 047 in 1 2 mm Track pitch 1 6 um Access time Random 150 ms Full stroke 300 ms Cache buffer 128 KB Data transfer rate Sustained 16X Variable Normal PIO Mode 4 single burst 150 KB s at 1X 1500 to 3600 KB s 10X to 24X 16 66 KB s Startup time 8 seconds Stop time 4 seconds 6 10 Maintenance and Service Guide Specifications Table 6 9 DVD ROM Drive Applicable disk DVD 5 DVD 9 DVD 10 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 a
96. omponents Table 1 10 Bottom Components Item Component Function 1 Vent Allows airflow to cool internal components CAUTION To prevent damage the computer shuts down if an overheating condition occurs Do not block the cooling vent Avoid placing the computer on a blanket rug or other flexible surface that may cover the vent area 2 Connector cover Protects the parallel external monitor external keyboard mouse and USB connectors 3 Docking connector Connects the computer to an optional port replicator Maintenance and Service Guide 1 53 Product Description Table 1 10 Bottom Components Continued Item Component Function 4 Mini PCI communications Contains the mini PCI compartment modem card 5 MultiBay Accepts a diskette drive optical drive hard drive or battery pack 6 MultiBay release switch Releases the MultiBay device from the connector 7 Serial number Identifies the computer needed when you call Compaq customer support 8 Memory expansion Covers the memory expansion compartment compartment that contains two memory expansion slots for memory expansion boards 9 Battery pack release switch Releases the battery pack from the battery compartment 10 Battery bay Accepts an 8 cell lithium ion Li ion battery pack 11 Hard drive bay Supports the primary hard drive The hard drive is secured to the computer by one screw 12 Hard drive retention screw Secures
97. ooting Selecting from the Security Menu Select Table 2 2 Security Menu To Do This Setup Password Enter change or delete a setup password The setup password is called an administrator password in Compag Computer Security a program accessed from the Windows Control Panel Power on Password Enter change or delete a power on password DriveLock Passwords Enable disable DriveLock change a DriveLock User or Master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has been set Enable Disable W QuickLock W QuickLock on Suspend W QuickBlank amp To enable QuickLock on Suspend or QuickBlank you must first enable QuickLock Device Security Enable Disable m Ports or diskette drives m Diskette write W CD ROM or diskette startup Settings for a DVD ROM can be entered in the CD ROM field System IDs Enter identification numbers for the computer a docking base and all battery packs in the system Not applicable to SuperDisk LS 120 drives 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Advanced Menu Table 2 3 Advanced Menu Select To Do This Language or press F2 Change the Computer Setup language Boot Options Enable Disable W QuickBoot which starts the
98. ord set must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide B 1 Power Cord Set Reguirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B 2 Maintenance and Service Guide Power Cord Set Reguirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number UniedKingoom BSl 1 United States UL 2 Notes 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V confi
99. ort may assert IRQ3 or IRQ4 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none Maintenance and Service Guide 6 15 Specifications I O Address hex Table 6 15 System I O Addresses System Function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable real time clock 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 OOF Unused OAO 0A1 Interrupt controller no 2 6 16 Maintenance and Service Guide Specifications I O Address hex Table 6 15 System I O Addresses Continued System Function shipping configuration 0A2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D
100. pack m 64 MB of discrete video memory m 3 year warranty on parts and labor N800w P 220 U5 60 W C 51 O Asia Pacific 470043 590 Latin America 470043 587 Australia 470043 589 The Netherlands 470043 581 Belgium 470043 576 People s 470043 591 European 470047 495 Republic International of China France 470043 578 Sweden Finland 470051 460 Germany 470043 579 Spain 470043 583 Hong Kong 470043 594 Switzerland 470043 585 Italy 470043 580 Taiwan 470043 593 Korea 470043 595 United Kingdom 470043 586 1 20 Maintenance and Service Guide Product Description Table 1 4 Compaq Evo Notebook N800w Models Continued The following Compaq Evo Notebook N800w models use config code LDFZ and feature m Dual pointing device TouchPad and pointing stick W G cell 4 4 Ah Li ion battery pack W 64 MB of discrete video memory m 3 year warranty on parts and labor N800w P 220 U5 60 W C 51 2 Asia Pacific 470043 608 Latin America 470043 605 Australia 470043 606 The Netherlands 470043 599 Belgium 470043 592 People s 470043 609 European 470047 493 Republic International of China France 470043 596 Spain 470043 600 Germany 470043 597 Sweden Finland 470051 457 Hong Kong 470043 611 Switzerland 470043 602 Italy 470043 598 Taiwan 470043 610 Japan 470051 459 United Kingdom 470043 604 Korea 470043 612 N800w P
101. plicable Replace internal keyboard or cable Replace system board 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect notebook to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Replace internal pointing device or cable Replace system board Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 20 No Network or Modem Connection No network or modem connection Network Replace jack or modem or have Jack jack active activated Connect to nondigital NIC modem configured drivers and in OS reconfigure Disconnect all pn naen the notebook A Eae and open if applicable Reseat NIC modem if applicable Replace system board 2 30 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Figure 3 1 Figure 3 1 Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer System Major Components F
102. ps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the RTC battery refer to Section 5 17 Disk Cell RTC Battery 3 Wait approximately five minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared Maintenance and Service Guide 1 43 Product Description 1 4 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Suspend Hibernation Setting customization by the user Hotkeys for setting level of performance Smart battery that provides an accurate battery power gauge Battery calibration Lid switch Suspend resume Power Suspend button Advanced Configuration and Power Management ACP compliance 1 44 Maintenance and Service Guide Product Description 1 5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1 2 and described in Table 1 6 o Figure 1 2 Front and Right Side Components Maintenance and Service Guide 1 45 Product Description Table 1 6 Front and Right
103. shield is included in the Miscellaneous Plastics Hardware Kit spare part numbers 285261 001 and 286868 001 5 20 Maintenance and Service Guide Removal and Replacement Procedures 8 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Figure 5 17 9 Remove the keyboard Figure 5 17 Removing the Keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 10 Display Displays Spare Part Number Information Contain parts with carbon finish for use with Evo Notebook N800c N800v and N800w models 15 inch UXGA WVA 322511 001 15 inch UXGA 286872 001 15 inch SXGA 28687 1 001 15 inch XGA 286870 001 14 inch XGA 286869 001 Contain parts with silver finish for use with Presario 2800 models 15 inch UXGA WVA 322510 001 15 inch UXGA 285265 001 15 inch SXGA 285264 001 15 inch XGA 285263 001 14 inch XGA 285262 001 MultiPort cover 289037 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 8 3 Close the computer and position the computer so the rear panel faces forward 5 22 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the two PM2 5 x 9 0 screws that secure the display hinges to the base enclosure Figure 5 18 Figure 5 18 Removing the Display Screws
104. space saver Docking connector cover 2e Keyboard shield 2f TouchPad bracket 2g Display assembly release 2h Left display support 2i Fan channel 2j Right display support 2k Connector cover 2l Mini PCI compartment cover 2m Memory expansion compartment cover 3 LED cover 288503 001 Maintenance and Service Guide 3 5 Illustrated Parts Catalog e 2 o o p RI 4 Ve o V 7 A y N i o Y j T e 9e i VII I Figure 3 2 Computer System Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 4 Keyboards for use with TouchPad models only Arabic 285280 171 Korean 285280 AD1 Belgian 285280 181 Latin American Brazilian 285280 201 Spanish 285280 161 Chinese 285280 AA1 Norwegian 285280 091 Czech 285280 221 Portuguese 285280 131 Danish 285280 081 Russian 285280 251 French 285280 051 Slovakian 285280 231 French Spanish 285280 071 Canadian 285280 121 Swedish 285280 101 German 285280 041 Swiss 285280 111 Greek 285280 151 Taiwanese 285280 AB1 Hebrew 285280 BB1 Thai 285280 281 Hungarian 285280 211 Turkish 285280 141 International 285280 002 U K English 285280 031 Italian 285280 061 U S English 285280 001 Keyboards with pointing stick Arabic 285281 171 Latin American 285281 161 Belgian 285281 181 Spanish Brazilian 285281 201 Norwegian
105. tebook is properly seated in docking station for Ty naar bent pins on cable and for monitor monitor connection Internal and external video OK Video OK Go to Section 2 8 Nonfunctioning Docking Station Adjust external monitor display Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Station if applicable Nonfunctioning Docking Station Reseat power cord in docking station and power outlet Check voltage Reinstall setting on notebook into docking station docking station Reset monitor cable connector at docking station Docking station operating Docking station operating Replace the following docking station components one at a time Check computer operation after each replacement 1 Power supply 2 1 0 board 3 Backplane board 4 Switch box 5 Docking motor mechanism Remove notebook reseat all internal parts and replace any damaged items in docking station 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS Loading Reseat power cord in docking station and power outlet No OS loading from hard drive go to Section 2 10 No OS loading from diskette drive go to Section 2 13 No OS loading from CD or DVD ROM drive go to Section 2 14 No OS loading from network go to Section 2 20 NOTE
106. the hard drive to the computer 1 54 Maintenance and Service Guide Product Description 1 6 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections B Memory expansion board Hard drive Display Keyboard TouchPad or pointing stick Audio Intel Mobile Pentium 4 processors with SpeedStep technology B Fan B PC Card B Modem or modem NIC The computer uses an electrical fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer CAUTION To properly ventilate the computer allow at least a 3 inch 7 6 cm clearance on the left and right sides of the computer Maintenance and Service Guide 1 55 2 Troubleshooting WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassem
107. ure the keyboard shield to the computer documented in Section 5 9 Figure C 7 Phillips M2 0 x 4 0 Screw Locations C 8 Maintenance and Service Guide Screw Listing Table C 4 Phillips M2 0 lt 4 0 Screw Continued Head 6 Color Qty Length Thread Width Gold 13 40mm 2 0mm 4 0mm Where used One screw that secures the top cover to the base enclosure in the hard drive bay documented in Section 5 11 Figure C 8 Phillips M2 0 x 4 0 Screw Locations Maintenance and Service Guide C 9 Screw Listing Table C 4 Phillips M2 0 x 4 0 Screw Continued ay Head Color Qty Length Thread Width Gold 13 40mm 20mm 4 0mm Where used Two screws that secure the top cover to the base enclosure near the fan assembly documented in Section 5 11 Two screws that secure the top cover to the base enclosure through the rear panel documented in Section 5 11 Figure C 9 Phillips M2 0 x 4 0 Screw Locations C 10 Maintenance and Service Guide Screw Listing Table C 4 Phillips M2 0 x 4 0 Screw Continued Head 6 Color Qty Length Thread Width Gold 13 40mm 2 0mm 4 0mm Where used One screw that secures the speaker assembly to the top cover documented in Section 5 12 Figure C 10 Phillips M2 0 x 4 0 Screw Locations Maintenance and Service Guide C 11 Screw Listing Table C 4 Phillips M2 0 x 4 0 Screw Continued t Head 6 Color Qty Length Thread Width
108. varying by computer model Full size Windows 98 keyboard with 2 TouchPad pointing device Presario 2800 and Evo Notebook N800c models 2 TouchPad and point stick Evo Notebook N800c models only Network interface card NIC integrated on the system board with a mini PCI V 92 modem Integrated wireless support of 802 11b and Bluetooth devices through MultiPort Support for one Type I or II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards External 65 W AC adapter with power cord 8 cell lithium ion Li ion battery pack 60 40 30 or 20 GB high capacity hard drive varying by computer model Maintenance and Service Guide 1 41 Product Description W Support for the following drives through the MultiBay d COCCO O d 1 44 MB diskette drive 24X Max CD ROM drive 8X Max CD RW drive 8X Max DVD ROM drive 8X Max DVD CDRW combination drive 40 or 30 GB hard drive LS 120 drive 8 cell battery pack E JBL Pro stereo speakers with bass reflex H Dolby Digital certified sound B Connectors for L LD E Ng AN E E E ga E m E RJ 45 network RJ 11 modem Universal Serial Bus Parallel devices External monitor AC power Stereo line out headphone Mono microphone S video Port replicator Infrared 1 42 Maintenance and Service Guide Product Description 1 3 Clearing a Password If the notebook you are servicing has an unknown password follow these ste
109. x 8 0 Screw Continued Head m Color Qty Length Thread Width Black 14 8 0mm 2 0mm 4 0mm Where used Two screws that secure the top cover to the base enclosure documented in Section 5 11 Figure C 15 Phillips M2 0 x 8 0 Screw Locations C 16 Maintenance and Service Guide Screw Listing Table C 6 Phillips M2 0 x 8 0 Screw Continued Head ng Color Qty Length Thread Width Black 14 8 0 mm 2 0mm 4 0mm Where used Two screws that secure the left and right display supports to the base enclosure documented in Section 5 18 Figure C 16 Phillips M2 0 x 8 0 Screw Locations Maintenance and Service Guide C 17 Screw Listing Table C 6 Phillips M2 0 x 8 0 Screw Continued Head ma Color Qty Length Thread Width Black 14 8 0 mm 2 0mm 4 0mm Where used Two screws that secure the system board to the base enclosure through the processor support bracket documented in Section 5 18 Figure C 17 Phillips M2 0 x 8 0 Screw Locations C 18 Maintenance and Service Guide A AC adapter specifications 6 13 audio troubleshooting 2 25 B base enclosure spare part numbers 3 15 battery bay 1 46 1 54 battery bezel removal 5 5 spare part numbers 3 13 5 5 battery light 1 46 battery pack removal 5 4 spare part numbers 3 13 battery power light 1 52 battery release latch 1 54 5 4 battery specifications 6 13 battery real time clock RTC removal 5 42 spare part number
110. y direct access 4 GB 08200000 FFFEFFFF Unused 64KB FFFF0000 FFFFFFFF System BIOS Maintenance and Service Guide 6 19 A Connector Pin Assignments Table A 1 RJ 45 Network Interface 2 3 4 6 a Pin Signal Pn Sigal A Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused Maintenance and Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem 123459 HTH Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus 1234 Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide Connector Pin Assignments Table A 4 S Video 4 3 2 bli Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color Maintenance and Service Guide A 3 Connector Pin Assignments Table A 5 Parallel WAJA JAJA JAN A OOOO Oe Pin Signal Pin Signal 1 Strobe 10 Acknowledge 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed 6 Data bit 4 15 Error 7 Data bit 5 16 Initialize printer 8 Data bit 6 17 Select in 9 Data bit 7 18 25 Signal ground Signal is active low Maintenance and Service Guide Connector Pin Assignments Table A 6 External Monitor Q OO O a9 9 O
111. y Device Reverse the above procedures to install a MultiBay device 5 6 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the hard drive by following these steps a Turn the computer bottom side up with the left side facing forward b Remove the PM3 0 x 4 0 hard drive retention screw 9 Figure 5 5 c Slide the hard drive forward to unseat the hard drive connector from the system board d Remove the hard drive Figure 5 5 Removing the Hard Drive Maintenance and Service Guide 5 7 Removal and Replacement Procedures 7 Remove the two PM3 0 x 4 0 screws that secure the hard drive bezel to the hard drive Figure 5 6 8 Slide the hard drive bezel forward to separate it from the hard drive 6 Figure 5 6 Removing the Hard Drive Bezel Hard Drive Bezel Spare Part Number Information Hard drive bezel with silver finish for use with 286874 001 Presario 2800 models Hard drive bezel with carbon finish for use with 286875 001 Evo Notebook N800c N800v and N800w models Reverse the above procedure to install the hard drive and hard drive bezel 5 8 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Computer Feet The computer feet are adhesive backed rubber pads The computer feet are included in the Miscellaneous Plastics Hardware Kit spare part numbers 285261 001 and 286868 001 The computer feet attach to the base enclosure as illustr

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