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Compaq Armada 4100 User's Manual

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1. Caring for the Computer This chapter provides Compaq recommended guidelines for taking care of your computer These guidelines aimed at ensuring your computer s longevity and reducing the risk of damage include m Routine care m Travel guidelines m Shipping guidelines Caring for the Computer 12 1 12 2 Routine Care You can keep the computer in good condition and working properly by following these guidelines Operate the computer with a battery pack installed even when you re using external power This supplies the battery with a constant trickle charge and ensures a fully charged battery pack the next time you turn on the computer Keep the computer away from excessive moisture and temperature extremes Do not expose the computer to liquids or precipitation Remove the battery pack from the computer if the computer will not be used for an extended period more than two weeks Store the battery pack in a cool dry place when it is not in use To prevent possible damage to the display do not place anything on top of the computer when it is closed Store the computer in the slipcase but do not store any other items inside the case on top of the computer Occasionally wipe the exterior of the computer and the screen with a soft damp cloth moistened only with water Avoid exposing the computer to direct sunlight or strong ultraviolet light for extended periods of time Also avoid scratching the surface of the scr
2. Power Cord Set Requirements C 3 Appendix D Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing Electrostatic Discharge To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers m Avoid touching pins leads or circuitry m Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one of more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap directly against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Electrostatic Discharge D 1 D 2 m Use conductive field service tools m Use a port
3. User Programmable Keys By assigning the programmed keys to schemes you can create multiple sets of key assignments that will allow you to open almost any application or document on your computer Assigning Programmable Keys To assign user programmable keys follow these steps 1 Access the Programmable Keys utility in the Control Panel on the Windows Start button 2 Select the programmable key you want to assign or reassign in the current scheme by clicking the appropriate radio button in the Key assignments group box 3 2 Using Shortcut Keys NOTE To assign keys in other than the current scheme place a check in the Show advanced options checkbox and look in the Scheme box to see the scheme you are currently using You can create a new scheme or add change key assignments in the current scheme If you have never created a scheme the Default scheme will be in effect 3 Click the Assign button A dialog box appears showing a list of programs or documents from the Programs menu NOTE To access a larger number of programs click the Show advanced options checkbox This changes the Assign button to the Browse button By clicking the Browse button you can access all applications on your computer To emulate one of the Microsoft Windows and Application Logo Keys select the appropriate file from the WINDOWS CPQWIN directory 4 Highlight the desired application and click OK The icon and program name you selected will appear be
4. 54 Address bit 23 55 Address bit 24 56 Address bit 25 57 Reserved Connector Pin Assignments Pin 58 59 60 61 62 63 64 65 66 67 68 Signal Card reset Extend bus cycle Input port acknowledge Register select and 10 enable Battery voltage detect 2 Audio digital waveform Battery voltage detect 1 Card status changed Data bit 8 Data bit 9 Data bit 10 Card detect 2 Ground Appendix C Power Cord Set Requirements The wide range input feature of your AC Adapter permits it to operate from any line voltage between 100 to 240 volts AC The power plug or power cord set appliance coupler flexible cord and wall plug you received with your AC Adapter meets the requirements for use in the country where you purchased your computer Power cord sets for use in other countries must meet the requirements of the country where you use the AC Adapter For more information on power cord set requirements contact your Compaq authorized dealer General Requirements The requirements listed below are applicable to all countries 1 The length of the power cord set must be at least 6 00 feet 1 8 m and a maximum of 9 75 feet 3 0 m 2 All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used 3 The power cord set must have a minimum current capacity of 2 5A and a nominal voltage rating of 125 or 250 volts AC as
5. Identifying Built in Audio Components 4 8 2 External Audio Jacks cccecceesceeseeeteeeeeeeeeeeees 8 3 Stereo Line In Jack eeeeceseeseceeeeeceeeeeeeeeees 8 4 Internal Microphone cee eeceeecseeeeeeeeteeeeeeees 8 5 Volume Controls si erin iiini 8 6 Using the Stereo Speakers 8 7 Chapter 9 Connecting External Equipment Device Manager Utility cccecseesceeeeceeeeseeeeeeeres 9 2 Add New Hardware Icom seeesseeseeseseeeeesesesesseresrees 9 2 Using PC Cards niana na e vns aa a 9 3 Table of Contents xi Inserting a PC Cardh ii iscssspcsccistieliseasesbpesnsivncens 9 4 Removing a PC Card 9 4 PC Card Software ceescsessseccsseeeeceseeecneeeaees 9 5 Using Telephony Features cc eeeeeesseeeeeneeeee 9 5 Connecting a TV or VCR ceeeseceeseeeeeteeeeenees 9 6 Connecting Infrared Equipment eee 9 7 Chapter 10 Adding Software and Upgrades Installing Software ce eeeeseeeeeseeeeceseeeeeeeeeeeeens 10 2 Operating System Support ee eeeeeeeeeeteeneeeeees 10 2 Adding MeMOry ccssecessssecsecseceecneesecseesaeeeees 10 2 Upgrading i asic ceeded atid 10 3 Chapter 11 Setting Security Features Setting Passwords Properties c ccseeceeeeeeeeeeees 11 2 Power On Password ccecceescesecesecsseseseeeeeeeeeeeeees 11 2 Establishing a Power On Password 06 11 2 Entering the Power On Password 11 3 Deleting Changing Power On Pa
6. Initiate Suspend by pressing the suspend button 2 Align the diskette drive with the metal rails in the DualBay 3 Push diskette drive into the computer until it clicks into place 4 Exit Suspend by pressing the suspend button Inserting the Diskette Drive into the DualBay Working with Removable Devices 6 7 Using the Diskette Drive Externally When you want to place a modular battery pack in the DualBay but also need the diskette drive you can use the diskette drive as an external device by connecting it to the parallel port Contact your Compaq authorized dealer reseller or service provider for information about the option that allows you to use your diskette drive externally 6 8 Working with Removable Devices Chapter 7 Maximizing Your Mobile CD Expansion Unit MCD Create interactive presentations play full motion video games or listen to your favorite music CDs on the versatile powerful Mobile CD Expansion Unit MCD This unit adds CD multimedia capabilities to your computer and supports most popular software A CD ROM integrated stereo speakers a game MIDI port dedicated battery bay and connections to the convenience base are among the features on the MCD This chapter familiarizes you with the MCD including m MCD components m Attaching the computer to the MCD m Detaching the computer from the MCD Maximizing Your Portable Expansion Unit 7 1 MCD Components The Mobile CD Expansion Unit MCD pro
7. Set your own timeouts through the custom level of battery conservation so that the computer works more efficiently with your applications NOTE Programs with the autosave feature or those that automatically write data to the hard disk can cause the hard disk timer to reset when data is written to the hard disk Managing Power Turning Hibernation On or Off Hibernation is automatically turned on when you first set up your computer In order for Hibernation to work it must allocate space on your hard drive equal to the amount of RAM installed To free up this disk space you can click the Hibernation tab in Power Properties and turn off Hibernation However Compaq does not recommend this because it could result in lost data CAUTION Turning off Hibernation is not recommended If the computer reaches a low battery condition and Hibernation is turned off unsaved information is lost When you restart the computer the system first upgrades your memory then should automatically allocate or update your computer s disk space to adjust to the new amount of memory However if you experience problems with Hibernation after upgrading your memory run the Power Conservation utility and click the Hibernation tab to reset the system memory Managing Power 5 23 5 24 Using the AC Energy Saver You can turn on or off the Energy Saver feature through the AC Energy Saver tab in Power Properties The Energy Saver feature is supported in MS
8. disassembled and the memory cleared Contact your Compaq authorized dealer reseller or service provider for assistance Setting Security Features 11 3 Establishing a Setup Password A setup password allows you to protect your system configuration Once this password is established you cannot change the configuration until you enter the password The setup password should be used by network administrators or anyone who needs to protect the system configuration from unauthorized use The setup password can only be set changed or deleted from the F10 Setup utility To establish the setup password for the first time follow these steps 1 Restart the computer by clicking Shut Down from the Windows Start menu 2 When the Configuration and Diagnostics menu appears click the Compaq Security option 3 Click the Advanced option then click the Password Protect Computer setup option 4 In the window that appears type the password in the New Password field Type it again in the Retype Password field and exit the utility by clicking OK IMPORTANT Type carefully because the password does not display as you type CAUTION If you forget your setup password you will need to clear a the password from memory before you can reconfigure the system Call your Compaq authorized dealer reseller or service provider for assistance if needed 11 4 Setting Security Features Deleting Changing a Setup Password To delete change a Setup
9. exposed to cold temperatures Battery packs have partially self discharged Solution Keep computer at a cooler temperature and recharge battery pack s Put computer in a warmer place and recharge battery pack s Recharge the battery pack s Battery conservation is disabled or set to None An external device such as a CD ROM or PC Card is draining the battery Warming occurs due to charging Press Fn F7 to set a new battery conservation level Turn off or remove the external device when it is not in use No action is required NOTE Store the battery pack in a cool dry place when not in use High temperatures reduce the life of the battery pack and cause it to lose its charge more quickly If you are storing the battery for less than one month the recommended storage temperature is 32 F to 122 F 0 C to 50 C for no more than three months the recommended temperature is 32 F to 104 F 0 C to 40 C for an unlimited time the recommended temperature is 32 F to 86 F 0 C to 30 C 14 5 Troubleshooting 14 6 Solving Diskette Diskette Drive Problems Some common causes and solutions for diskette diskette drive problems are listed in the following table Diskette Diskette Drive Problems and Solutions Problem Diskette drive cannot write to a diskette Possible Cause Diskette is write protected Solution Disable the write protect feature or use a diskette that
10. required by each country s power system 4 The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C5 connector for mating with appliance inlet on the AC Adapter Power Cord Set Requirements C 1 Country Specific Requirements Power Cord Set Requirements Accredited Applicable Note Country Agency Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 C 2 Power Cord Set Requirements Notes 1 Flexible cord must be lt HAR gt Type HO3VV F 3 conductor 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used Flexible cord must be Type SPT 2 or equivalent No 18 AWG 3 conductor Wall plug must be a two pole grounding type with a NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configuration Appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese DENTORI Law Flexible cord must be Type VCT or VCTF 3 conductor 0 75 mm conductor size Wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 15A 125V configuration
11. 1 800 952 7689 1 800 263 5868 011 713 374 4220 011 713 378 2200 56 2 274 1911 56 2 274 3007 861 849 2928 861 849 2913 Colombia General Information Technical Support Czech Republic General Information Technical Support Denmark General Information Technical Support Finding Information About Your Computer 57 1 312 0201 57 1 345 0266 42 2 232 8772 42 2 232 8772 45 45 90 45 90 45 45 90 45 45 Continued Worldwide Telephone Numbers Continued Location Finland General Information Technical Support France General Information Technical Support Germany InfoLine General Information Technical Support QuickLine Ordering backup diskettes Hong Kong General Information Technical Support PaqFax Hungary General Information Technical Support India General Information Italy General Information Technical Support Customer Support Japan General Information Technical Support PaqFax Telephone Number 358 0 615 599 9800 206 720 33 1 41 33 4100 33 1 41334455 0130 68 68 0180 5 21 21 11 089 99 33 13 80 0130 81 10 81 852 28681382 852 90116633 852 28671648 36 1 201 8776 36 1 201 8776 91 80 559 6023 91 80 559 6024 39 2 57 59 03 61 02 575 90300 01 6782 5012 81 3 5402 5700 81 0120 101589 81 3 5402 0991 Continued Finding Information About Your Computer 1 5 1 6 Worldwide Telephone Numbers Continued Location Korea General Information Technical Support Malaysia General In
12. 65 7504514 27 11 728 6999 27 11 728 6999 34 1 640 1500 34 1 640 1302 46 8 703 5200 46 8 703 5240 46 8 703 5225 01 8 38 22 22 01 8 38 24 21 155 62 06 01 8 38 22 38 886 2 7351000 886 2 3761170 886 2 3761175 62 2 679 6222 44 181 332 3000 44 181 332 3888 44 181 332 3550 Continued Finding Information About Your Computer 1 7 1 8 Worldwide Telephone Numbers Continued Location United States General Information Technical Support Customer Support PaqFax Download Facility modem access only 2400 9600 1 4400 bps Ordering backup diskettes Battery pack recycling Venezuela General Information Finding Information About Your Computer Telephone Number 1 713 374 6864 1 800 OKCOMPAQ 1 800 652 6672 1 800 345 1518 1 800 345 1518 Option 1 1 713 378 1418 1 800 952 7689 1 800 524 9859 58 2 953 6944 Chapter 2 Taking a Look at the Computer Your computer is equipped with many features including hotkeys programmable keys light indicators and connectors This chapter familiarizes you with the components on the computer and how to use them External devices such as a printer portable expansion unit monitor keyboard or mouse can be connected to your computer to enhance its functionality See Chapter 9 Connecting External Equipment for more details Illustrations and tables on the following pages identify the computer s primary components including Front and left side compon
13. Control Panel in the Windows Start menu Choose the Refresh tab to select whether you want the picture to display on the computer TV or VCR NOTE The Fn F4 hotkeys which toggle the display between the computer and an external monitor do not provide simultaneous display when video equipment is connected Connecting External Equipment Connecting Infrared Equipment The infrared lens on the back of your computer uses an invisible beam of infrared light to communicate with other infrared equipped devices such as printers or other computers The Microsoft Windows Infrared IR communications driver enables your computer to send and receive data over these IR communications links The infrared monitor can be accessed by selecting the Infrared icon located on the Control Panel The infrared monitor displays the status of any IR communication links settings and properties of the IR Port For additional information select the Help in the Infrared Monitor To establish an infrared link m Be sure that the infrared ports on both devices are turned on and facing each other at a distance no greater than one meter 3 28 feet m Avoid moving the infrared ports during data transmission m Avoid interference from remote control units e g wireless headphones or audio devices by pointing them away from the infrared ports m Avoid direct sunlight fluorescent light or flashing incandescent light close to the infrared ports E Ke
14. DOS Windows 3 1 and Windows 95 operating systems The energy saver feature is network compatible when used in conjunction with the Compaq Convenience Base with Ethernet model meaning that you will not be logged off the network when the Energy Saver features are enabled The Energy Saver feature is network compatible when using network PC Cards when the PC Card power setting is set to the on position The Energy Saver feature when used in conjunction with an external Energy Star compliant monitor will support the power down features of the monitor Enabling the Energy Save Monitor feature allows the external monitor to go into low power mode when the screen Save timeout occurs To take advantage of this energy savings the external monitor feature has been preset to power down after 10 minutes This setting can be modified or disabled by accessing the AC Energy Saver tab in Power Properties The AC Energy Saver feature allows the hard disk idle and screen save timeouts to initiate after a period of computer inactivity while the computer is connected to AC power Enabling this feature saves money on your electric bill CAUTION Using the Energy Save Monitor feature with non Energy Star compliant monitors may cause video distortion when the Screen Save timeout occurs Managing Power The Battery Gauge Popup The Battery Gauge popup is a hotkey press Fn F8 with functions similar to the Battery Status tab in the Power icon on the C
15. Extending Battery Pack Operating Time Battery pack operating time can be extended by following these guidelines Select the High level of power conservation See Selecting a Battery Conservation Level in this chapter Initiate Suspend or Hibernation or turn off the computer when not in use for several hours Reduce the brightness of the display Select a shorter screen save timeout Avoid unnecessary fast charge cycles which reduce the cycle life of the battery Keep a battery pack in the computer when using it with external power to supply it with a constant charge When not in use disconnect any external equipment without its own power source to avoid draining the battery pack Exit modem programs when not in use Remove the PC Card when not in use or turn off power to the PC Card slots See Chapter 9 Connecting External Devices for more information about PC Cards Store the battery pack in a cool dry place when not in use High temperatures reduce the life of the battery pack and cause it to lose its charge more quickly If you are storing the battery for less than one month the recommended storage temperature is 32 F to 122 F 0 C to 50 C for no more than three months the recommended temperature is 32 F to 104 F 0 C to 40 C for an unlimited time the recommended temperature is 32 F to 86 F 0 C to 30 C Use the AC Adapter when possible Managing Power 5 17 Charging the Battery Pack s Follow
16. Hibernation Settings Hibernation Show suspend on the Start menu or Power power status on the taskbar Enable and disable the AC Energy Saver AC Energy Saver and customize Energy Save monitor values Display the status of installed batteries Battery Status Battery Status Tab The Battery Status Tab on the Power icon is a Compaq application for Windows that provides information on the status of each installed battery The utility includes an illustration of each battery showing where it s installed in the computer the life remaining in each battery and which battery if any is currently charging Managing Power Setting Battery Conservation Levels To extend the life of your battery customize the level of battery conservation or click one of three preset conservation levels Medium is the factory setting in effect until you change it You can change the default levels of battery conservation by pressing Fn F7 to display a popup window indicating the current level Use the left or right arrow keys to select a different level F 3 z el 2 T Fog ee el g m High Conservation Saves the most battery power This level supplies the most battery life from a single charge m Medium Conservation Provides a balance between system performance and battery life This is the factory setting m None Drain T
17. Mono microphone jack can also be used to record voice or sound through an external electret condenser microphone Stereo speaker headphone jack supports stereo headphones or external stereo speakers Stereo line in jack accepts sounds from external audio devices such as a CD player tape deck or tuner Audio Jacks Enjoying Compaq Audio 8 3 Stereo Line In Jack The stereo line in jack is the input line for devices such as a CD player tape player or tuner The input device must supply levels compliant with the line input level specification of 0 5 to 4 25 volts The line output of most devices meets this specification Make sure you plug in a stereo component only to your computer A stereo connector has a colored band The mono plug does not CAUTION Use only a 3 5 mm stereo plug in the stereo line in jack which has a colored band around the connector post A mono plug used in the stereo line in jack may damage the input device Stereo Plug Versus Mono Plug 8 4 Enjoying Compaq Audio Internal Microphone You can record voice or sound through the internal mono microphone or by plugging an external electret condenser microphone into the mono microphone jack The internal microphone also supports speakerphone features See Chapter 9 Connecting External Devices for more information on speakerphone capabilities Internal Microphone Enjoying Compaq Audio 8 5 Volume Control The volume control hotkey
18. Options and follow the instructions on the screen Refer to the online Compaq Reference Guide for more information Using the touchpad 1 Move your finger across the active surface of the touchpad to move the cursor to Start With the left button click Start or tap the touchpad on the Start button 2 Move your finger up to highlight Settings then Control Panel 3 Move your finger across the touchpad to the Mouse icon on the Control Panel Press the left button twice or double tap the touchpad Click with the left button or tap on General tab then Options and follow the instructions on the screen Refer to the online Compaq Reference Guide for more information 4 2 Working with Pointing Devices Touchpad Components The modular touchpad features a flat active pad surface and your fingertip acts as the pointing device The left button functions like the left mouse button The right button works like the right mouse button Touchpad Components For more information on customizing touchpad settings refer to the Help in the Mouse utility or to the online Compaq Reference Guide To clean the touchpad spray a lint free cloth with a non abrasive cleaner and wipe the surface of the touchpad To remove a more serious stain or mark use a damp not wet cloth and a small amount of dishwashing detergent NOTE To prevent damage to the electrical system do not spray cleaner directly on the touchpad or keyboard Work
19. Personal Computers Third Edition November 1996 First Edition May 1996 Part Number 228988 003 Compaq Computer Corporation Agency Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna E Increase the separation between the equipment and the receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the use
20. Shut Down on the Start menu to turn off the computer Disconnect the mouse or other pointing device then press the power button again to reboot To select the right pointing device access the Start menu via the keyboard by pressing Ctrl Esc Use the arrow keys to get to Settings then Control Panel and press Enter Use arrow keys to select the Mouse utility Double click the icon and follow the directions on the screen Clean the pointing device Refer to Chapter 4 Working with Pointing Devices for instructions on cleaning the touchpad Or see Cleaning the Trackball in this chapter Troubleshooting 14 19 14 20 Cleaning the Trackball Operate the trackball with clean hands Under normal conditions you only need to wipe the computer case and trackball with a dry soft cloth If the cursor begins to skip or move abnormally when using the trackball follow these steps to remove and clean it 1 Turn off the computer by pressing Shut Down from the Start menu 2 Remove the battery packs and disconnect the AC Adapter if it is plugged in 3 Loosen the retaining ring by placing a pen in the hole on the ring and turning it about 20 degrees counterclockwise Removing the Retaining Ring and the Trackball 4 Remove the retaining ring and ball from the housing 5 Gently clean the ball with tap water or isopropyl alcohol Then rinse with water and dry it with a lint free cloth CAUTION To avoid damage to the
21. To ensure privacy and security you can set or change passwords disable the keyboard and pointing device or blank the screen while you are away from your computer To get to the Passwords icon 1 Click Start 2 Click Settings 3 Click Control Panel 4 Double click the Passwords icon Passwords Properties lets you set the following If you want to Click this tab Initial setting of power on password Computer Security enabling of QuickLock and QuickBlank Power On Password Power on password is a security feature that prevents use of the computer when it is turned on until a secret word or code is entered This prevents unauthorized access to your information Once you establish a power on password you must enter it each time you turn on the computer IMPORTANT You cannot use the computer if you forget your power on password Therefore Compaq recommends that you record your password and put it in a safe place Establishing a Power On Password To establish your power on password follow these steps 1 Click the Computer Security tab in Passwords Properties 2 Click the Set button 3 Enter your password twice then click OK Setting Security Features You may enter up to seven alphanumeric characters for the password The next time you restart the computer you will be prompted to enter your power on password IMPORTANT Type carefully because the password does not display as you type it The password
22. and Solutions Problem Possible Cause Solution External serial The computer was not Shut down the computer mouse does shut down before Connect the device Reboot not work connecting the device Incorrect or no device To view the pointing device driver is installed driver access the Start menu via the keyboard by pressing Ctrl Esc Use the arrow keys to get to Settings then Control Panel and press Enter Use arrow keys to select the System icon and press Enter Use the arrow keys to access Device Manager Use the Tab key to get to the computer icon and the arrow keys to select the mouse Press the right arrow to access the hardware Tab to the Properties button and press the Space bar Use the right arrow to get to the Driver tab and follow the instructions on the screen Continued 14 18 Troubleshooting Pointing Device Problems and Solutions Continued Problem Possible Cause Solution Touchpad or An external PS 2 mouse Press the suspend button to trackball or other pointing device place the computer in Suspend does not work is connected to the Disconnect the mouse or other computer and the system disabled the touchpad or trackball Device driver is Wrong pointing device is loaded but pointing selected device doesn t work Cursor skips or The pointing device needs moves abnormally cleaning when using a pointing device pointing device then press the suspend button again to exit Suspend Press
23. battery 14 4 recycling used battery packs 5 18 references online 1 1 printed 1 1 ROM See read only memory routine care 12 2 S ScanDisk 14 7 screen messages 14 2 problems 14 15 security cable lock 11 7 quick controls 11 5 security management utility disabling password 14 22 serial connector 2 7 serial number 1 2 service information 14 22 14 23 service telephone numbers customer support 1 3 general information 1 3 PaqFax 1 3 technical support 1 3 worldwide 1 3 shipping computer 12 4 shipping guidelines 12 4 software application problems 14 17 installing 10 2 software drivers See device drivers solving problems See troubleshooting sound problems 14 17 specifications F 1 static electricity See electrostatic discharge status panel 2 4 indicators 2 6 power suspend light 5 2 status panel indicators 2 7 stereo speakers 8 7 storage temperatures for battery pack 14 5 Suspend 2 4 5 3 button 5 3 exiting 5 4 extending battery operating time 5 17 in low battery 5 4 initiating 5 3 5 4 system configuration changing 13 1 errors 13 1 T technical support customer support 1 3 general information 1 3 PaqFax 1 3 telephone numbers 1 3 worldwide 1 3 telephone numbers Customer Support Center 14 23 telephony 9 5 television NTSC PAL 2 7 temperatures storing battery pack 5 17 14 5 TEST See Computer Checkup TEST timeouts battery conservation 5 22 ho
24. is easily accessible The grounding plug is an important safety feature You can connect your computer to an electrical outlet with the AC Adapter that came with your computer To connect the AC Adapter 1 2 Connect the small end of the AC power cord into the AC Adapter Connect the AC Adapter to the AC power connector NOTE If the computer is attached to a Mobile CD Expansion Unit MCD connect the AC Adapter to the MCD If the computer either alone or with the MCD is docked in the convenience base connect the AC Adapter to the convenience base Plug the power cord into a wall outlet Turn on the computer NOTE Do not place anything on power cords or cables Arrange them so that no one may accidentally trip on them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug Managing Power 5 7 5 8 Connecting an AC Adapter to the Computer NOTE Keep the battery packs in the computer while you re using AC power This supplies the battery packs with a constant charge When the battery indicator light turns off the battery packs are charged Managing Power Using Battery Power Your computer can accommodate from one to three battery packs The three battery power sources are 1 Handle battery pack 2 Modular battery pack in the DualBay 3 Modular battery pack in the Mobile CD Expansion Unit MCD on some models WARNING To reduce the risk of injury o
25. is not write protected Computer is writing to the wrong drive Not enough space is left on the diskette Diskette drive has been disabled Diskette is not formatted Check the drive letter in the path statement Use a larger diskette Enable diskette drive through the Device Manager in the Systems icon on the Control Panel or through F10 setup See the online Compaq Reference Guide Format the diskette Diskette drive cannot read a diskette Troubleshooting Wrong type of diskette is being used Diskette has a bad sector Diskette has been disabled Diskette is not formatted Use the type of diskette required by the drive Copy files to hard drive or another diskette Reformat the bad diskette Enable diskette via the Device Manager in the Systems icon on the Control Panel or through F10 setup Format the diskette Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table Chapter 13 Diagnostics also may help you solve hard drive problems CAUTION Remove or install the hard drive only when the computer is vax off unplugged and the battery pack is removed Do not remove or install a hard drive while the computer is on in Suspend or in Hibernation Hard Drive Problems and Solutions Problem Possible Cause Solution Reading the hard drive System entered Give the system time to takes an unusually Hibernation due
26. isaliini nn a ea 3 5 Customizing the Popup WindoW s s s 3 7 Using Special Function Keys 3 7 Using the Numeric Keypad 3 9 Chapter 4 Working with Pointing Devices Mouse UMY e i tee wane ete aati 4 2 Touchpad Components 10 0 eee eeceeeeeeeceeeeeeeeeeees 4 3 Table of Contents ix Trackball Components 00 00 eee eeeeeceeeeecsecneeeeeeeeeees 4 4 Removing a Pointing Device s s s 4 5 Installing a Pointing Device eecceeseeeceereeeeeeeees 4 7 Chapter 5 Managing Power Using the Power Button 0 0 eeeeceseesecneesseeeeenees 5 2 Power ChoiceSiiccs een anin nii 5 2 Using the Suspend Button eeeseeeeeeereeereeersee 5 3 How Suspend Is Initiated ee eee eeeeeeeeteeees 5 3 Initiating Suspend ee eeceseeeeeeeeeeeeneeeeeeeeeeees 5 4 Exiting Suspend s ssscseecseseseseteesenereneveseneres 5 4 Using Hibernation cece setesi ogs 5 5 Initiating Hibernation s es 5 5 Exiting Hibernation oo ee ceeeeeseeseceeceeeeeenees 5 6 Using AC Power vs sisicisituras neiisectioralis tere aia 5 7 Using Battery POWET 0 0 ceeeeeeesteceeceseeecneeeneeeeeners 5 9 Battery Charging Discharging seeseeeeees 5 9 Removing and Inserting Battery Packs 5 10 Removing the DualBay Battery ee 5 12 Inserting a DualBay Battery eee eee 5 13 Removing the MCD Weight Saver Module 5 14 Inserting a Modular Battery in the MCD 5 15 Resolving a Low Battery Condition 5 16 Extending
27. m QuickBoot Enables the computer to start up quickly minimizing POST To disable QuickBoot and let the computer complete all power on tests restart the computer Then press F10 as soon as the cursor appears in the upper right corner of the screen Select Process from the menu then QuickBoot disable Setting Security Features 11 5 Initiating Quick Controls Quick Controls establish security measures when your computer is turned on but not in use After setting the power on password in Passwords Properties Quick Controls can be initiated in two ways 1 With Fn F6 hotkeys which work only on the computer keyboard 2 With the key combination Ctrl Alt L which works on both the computer and external keyboards NOTE To exit QuickLock QuickBlank once it has been activated enter your power on password 11 6 Setting Security Features Using a Cable Lock In order to secure your computer and prevent it from being stolen or accidentally disconnected you may want to use a cable lock A cable lock can be purchased from Kensington Microware Limited and major dealers worldwide Ask for the Kensington MicroSaver Security System Model 64068 Using a Cable Lock To attach the cable lock 1 Loop the cable around a fixed object to which you want to secure the computer 2 Insert the lock end of the cable through the loop end of the cable 3 Insert the key into the lock and turn it Setting Security Features 11 7 Chapter 12
28. memory slot Then slide the second board into the top slot The connectors snap into place when boards are correctly seated 6 Replace the memory compartment cover 7 Turn the computer over again right side up Replace the DualBay device battery pack s and reconnect external devices 8 The computer automatically recognizes the new memory and reconfigures the system CAUTION If you need to remove the memory expansion boards be sure to release the locking tabs that secure the memory boards in the slots If the tabs are not released the connectors may break and cause irreparable damage to the system board Upgrading Depending on your computer model you can upgrade the hard drive processor and display To upgrade contact your Compaq authorized dealer reseller or service provider for more information Understanding Software and Upgrades _ 10 3 Chapter 11 Setting Security Features The security features installed on your computer allow you to customize the security measures you prefer The computer provides security features to set passwords lock the pointing device and keyboard and blank the screen This chapter describes how to set and modify the following security features m Passwords properties Power on password Setup password Quick controls Cable lock Setting Security Features 11 1 11 2 Setting Passwords Properties The Passwords icon allows you to protect your computer against unauthorized use
29. over bottom side up 2 Line up the metal tabs on the handle with the slots on the back of the computer 3 Attach the handle to the computer and insert the battery See Chapter 5 Managing Power for instructions on inserting the battery Attaching the Handle to the Computer 6 4 Working with Removable Devices 4 Tighten the thumbscrews on the handle by turning them clockwise 5 Turn the computer over open the display attach external devices and press the suspend button to exit Suspend or press the power button to exit Hibernation Turning Thumbscrews to Tighten Handle Working with Removable Devices 6 5 DualBay Devices The DualBay on your computer can accommodate either the diskette drive that came with the computer or an optional modular battery pack See Chapter 5 Managing Power for information on inserting a modular battery pack in the DualBay Removing the Diskette Drive from the DualBay To remove the diskette drive from the DualBay follow these steps 1 Initiate Suspend by pressing the suspend button once 2 Press the DualBay eject button on the right side of the computer 3 Pull the diskette drive from the DualBay Removing the Diskette Drive from the DualBay 4 Exit Suspend by pressing the suspend button to return your information to the screen 6 6 Working with Removable Devices Inserting the Diskette Drive into the DualBay To insert the diskette drive into the DualBay 1
30. these steps to fully charge the battery packs 1 Connect the AC Adapter to the computer and plug it into an electrical outlet 2 Turn on the computer if you want to use it while the battery packs are charging 3 If more than one battery is installed in the system only one battery will charge at a time beginning with the battery pack in the handle then the battery pack in the computer DualBay and finally the battery pack in the Mobile CD Expansion Unit MCD When the battery charge indicator turns off the battery packs are no longer being fast charged but may not be fully charged It takes up to 3 5 hours to fast charge a battery pack when the computer is turned off It takes up to 6 hours to charge a battery pack when the computer is turned on NOTE Battery packs should be recycled or disposed of according to local regulations Refer to the Recycling Used Battery Packs section that follows for more information 5 18 Managing Power Recycling Used Batteries in North America Disposal of Nickel Metal Hydride or Lithium Ion battery packs should comply with country state province or local regulations The battery recycling program provides a safe and easy method for disposing of used batteries Check the worldwide telephone numbers in Chapter 1 Finding Information About Your Computer to take advantage of the battery recycling program You will be provided with a postage paid battery pack mailer that is preaddressed to a r
31. utility that determines if the various computer devices are recognized by the system and functioning properly Running Computer Checkup is optional but advisable after installing or connecting a new device You can display print or save the information generated by Computer Checkup Your Compaq authorized dealer reseller or service provider may ask you to run this utility to assist in analyzing the system This information allows the service provider to reproduce the same environment on another computer for testing It is also recommended that you run Computer Checkup and have the printed report available before placing a call to Compaq Customer Support To run Computer Checkup follow these steps 1 Connect the AC Adapter and use it with the computer during these procedures A low battery condition could initiate Hibernation and interrupt the program 2 Turn on only the external devices that you want to test Connect the printer if you want to use it to log error messages 3 Turn on or restart the computer by pressing Shut Down on the Windows Start menu 4 As soon as the cursor a white box is displayed in the upper right comer of the screen press F10 IMPORTANT The cursor is displayed on the screen for about two seconds If you do not press F10 during this time you must restart the computer and try again 5 If prompted select a language The Configuration and Diagnostics menu is displayed 6 Select Computer
32. you are using Printed results from running Compaq Diagnostics for Windows Troubleshooting 14 23 Appendix A POST Error Messages The following table lists selected error codes that you may encounter during the Power On Self Test POST The POST occurs after you first turn on the computer A successful POST is followed by one or two short beeps If one of the error codes listed below is displayed on the screen during POST follow the instructions in the recommended action If you receive an error code not listed here contact your Compaq authorized service provider You also may wish to run Computer Checkup see Chapter 13 Diagnostics for information about this utility NOTE If QuickBoot is enabled the POST is minimized to hasten your start up time POST Error Codes Error Probable Code Beeps Cause Action 162 System 2S Configuration Run Computer Checkup Options Error error See Chapter 13 162 System 2S Configuration Run Computer Checkup Options Not Set incorrect See Chapter 13 162 System 2S CMOS reflects Run Computer Checkup Options Not Set that an invalid See Chapter 13 Run SETUP configuration has been set 163 Time amp Date 2S Invalid time Run Computer Checkup Not Set See Chapter 13 164 Memory 2S Discrepancy in No action is required Increase Detected the memory size found compared to the one stored in CMOS Continued POST Error Messages A 1 Post Error Codes Continued Error Probable Co
33. 23 4009 4975 4 110 180 512 2796 16 63 512 96 Dimensions Power Supply Ratings Rated Voltage Range Rated Input Current Rated Input Frequency Maximum Output Voltage Maximum Output Current F 6 Specifications AC Adapter U S Metric 5 0x 3 0 x 1 3 in 12 7 x 7 6 x 3 3 cm 90 256 V AC lt 1 11 Amp 47 to 63 Hz 18 5 0 25 V DC 40 to 42 W Lithium lon Modular Battery Pack Dimensions Height Length Width Weight Energy Voltage Amp hour Capacity Watt hour Capacity Environmental Requirements Operating temperatures Nonoperating temperature F 7 Specifications U S 0 77 in 5 34 in 4 35 in 0 88 Ib 14 4 V de 2 8 Ah 40 0 Wh 50 F to 104 F 12 F to 140 F Metric 19 6 mm 135 6 mm 110 0 cm 399 g 10 C to 40 C 30 C to 60 C Lithium lon Handle Battery Pack U S Metric Dimensions Height 0 89 in 15 2 mm Length 11 00 in 279 0 mm Width 1 53 in 38 8 cm Weight 0 88 Ib 399 g Energy Voltage 14 4V de Amp hour Capacity 2 8 Ah Watt hour Capacity 40 0 Wh Environmental Requirements Operating temperatures 50 F to 104 F 10 C to 40 C Nonoperating temperature 12 F to 140 F 30 C to 60 C F 8 Specifications Nickel Metal Hydride Handle Battery Pack U S Dimensions Height 0 89 in Length 11 00 in Width 1 53 in Weight 1 05 Ib Energy Voltage 12 0 V de Amp hour Capacity 2 1 Ah Watt hour Capacity 25 0 Wh Environmental Requirements Operating temperatures 50 F
34. Battery Pack Operating Time 5 17 Charging the Battery Pack S eeeeeeeeeeees 5 18 Recycling Used Batteries in North America 5 19 Recycling Used Batteries in Europe 5 19 Table of Contents Power Properties Utility cee eeecseeeceeeeeeneeees 5 20 Battery Status Tab oe cee eeeeeeceseenseeees 5 20 Setting Battery Conservation Levels 5 21 Setting a Timeout ce eee eeeeseceeeseeeeeeneeeeenees 5 22 Turning Hibernation On or Off 0 0 0 eee 5 23 Using the AC Energy Saver seese 5 24 The Battery Gauge Popup eee ee eeeeeeeee 5 25 Chapter 6 Working with Removable Devices Working with the Handle ceeceeseeteeereeeeeeeeees 6 2 Detaching the Handle ee ee eeeeeeeeeeecneeeeees 6 2 Attaching the Handle 6 4 DualBay Devices iyis ciisi5 abide rin ee bushes 6 6 Removing the Diskette Drive from the DualBay eee eeceseeeeceeeeeeeneeeeeeeeesees 6 6 Inserting the Diskette Drive into the DualBay 0 cee eeeeeecsceeecneeneeeeeeneeeeees 6 7 Using the Diskette Drive Externally 0 0 0 6 8 Chapter 7 Maximizing Your Mobile CD Expansion Unit MCD MCD Components 0 ce eeceecceseceeeeeeeeeseeneeeeeeeeees 7 2 Front and Left Side Components cece 7 2 Right and Back Side Components 00 7 3 Attaching the Computer to the MCD eee 7 4 Detaching the Computer from the MCD 0 7 7 Chapter 8 Enjoying Compaq Audio
35. COMPAQ Compaq Armada 4100 Family of Personal Computers e Components and Features e Maximizing Battery Life e Computer Upgrades e Diagnostics e Troubleshooting Notice The information in this guide is subject to change without notice COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL This guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 1996 Compaq Computer Corporation All rights reserved Printed in the U S A Compaq Deskpro LTE Contura Registered U S Patent and Trademark Office Presario is a trademark of Compaq Computer Corporation Contura Registered in the Philippines Patent Office Armada is a trademark of Compaq Computer Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows is a trademark of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Reference Guide Compag Armada 4100 Family of
36. Checkup TEST A test option menu is displayed 7 Select the View Device List option A list of the installed Compaq devices is displayed Diagnostics 10 11 Verify that Computer Checkup correctly detected the devices installed NOTE Devices from other manufacturers may not be detected or may be reported inaccurately If the list is correct select OK The test option menu is displayed again Go to step 9 If the list is incorrect ensure that any new devices are installed properly If you do not find an installation problem call your Compaq authorized service provider Select one of the following from the test option menu Quick Check Diagnostics Runs a quick general test on each device with a minimal number of prompts If errors occur they are displayed when the testing is complete Automatic Diagnostics Runs unattended maximum testing of each device with minimal prompts You can choose how many times to run the tests to stop on errors or to print or file a log of errors Prompted Diagnostics Allows maximum control over the device testing process You can choose attended or unattended testing decide to stop on errors or choose to print or file a log of errors Follow the instructions on the screen as the devices are tested When the testing is complete the test option menu is displayed again NOTE When you run Computer Checkup record any error message numbers and have them available when yo
37. Diagnostics icon Diagnostics To run View System Information INSPECT follow these steps 1 Turn on or restart the computer by pressing the power button 2 As soon as the cursor is displayed in the upper right corner of the screen press F10 IMPORTANT The cursor is displayed on the screen for about two seconds If you do not press F10 during this time you must restart the computer and try again 3 If prompted select the desired language The Configuration and Diagnostics menu is displayed 4 Select View System Information INSPECT Diagnostics 13 5 Chapter 14 Troubleshooting This chapter provides information on how to identify and correct some common hardware memory and software problems It also explains several types of common messages that can be displayed on the screen Troubleshooting information is provided on the following pages for E Battery E PC Cards E Diskettes Diskette drive E Pointing Device E Hard Drive E Power E Hardware Installation E Printer E Keyboard Numeric Keypad E Screen E Memory E Software applications E Monitor E Sound problems Checklist If you encounter some minor problem with your computer or software application go through the following checklist for pos sible solutions before running the diagnostic utilities E Is the computer connected to an external power source or does it have a fully charged battery pack installed E Is the computer turned on and the power susp
38. E On models with color TFT displays contrast control is not applicable Adjusts the display brightness Press the right arrow key to increase light intensity press the left arrow key to decrease light intensity Customizing the Popup Window Your computer includes a feature that allows you to set or change the location of popup windows To access this feature follow these steps 1 Double click the tab labeled Hotkey Popup Utility under the Display icon in the Control Panel 2 Click the tab that sets the location of the popup window 3 Make the desired changes 4 Click OK to save your changes IMPORTANT Popup windows associated with hotkeys display correctly only from within applications that support the popup video mode If a popup does not display correctly exit the application and press the hotkeys again to invoke the popup window Using Special Function Keys Some keys on the keyboard provide special functions depending on the application you are using These keys are described in the following table Special Function Keys Key Function Alt Application dependent used in combination with another key for a specific function Refer to the documentation for the application you are using Backspace Moves the cursor left and deletes characters as it moves left Caps Lock When the CapsLock indicator is on all letters typed are capitalized Ctrl Application dependent used in combination with other keys fo
39. EST running 13 2 configuration and diagnostics menu accessing 13 1 connectors 2 1 expansion 2 8 external monitor 2 7 infrared lens 2 7 keyboard mouse 2 7 NTSC PAL Video 2 7 parallel 2 7 serial 2 7 controls brightness 3 6 contrast 3 6 customer registration 1 2 Customer Support Center telephone number 14 23 index l 1 1 2 device drivers installing 14 8 Device Manager utility 9 2 diagnostics 13 1 automatic 13 3 hard drive 13 4 memory configuration 13 4 modem 13 4 operating system 13 4 printer 13 4 processor 13 4 prompted 13 3 Quick Check 13 3 ROM versions 13 4 running Compaq Diagnostics for Windows 13 4 computer checkup TEST 13 2 video 13 4 diskette drive inserting diskette 6 7 weight saver module 6 7 display problems 14 15 reducing brightness 5 17 upgrading 10 4 drivers See device drivers DualBay features 2 3 2 8 inserting battery 5 13 5 15 inserting diskette drive 6 7 latch release 2 3 removing battery 5 12 removing diskette drive 6 6 E embedded numeric keypad 2 4 Energy Star compliance vii external diskette drive 6 8 external monitor 3 5 14 16 external monitor connector 2 7 Index floppy disk drive See diskette drive function keys 2 4 3 7 handle 2 9 attaching 6 4 detaching 6 2 features 2 7 2 9 handle battery inserting 5 11 removing 5 10 hard drive 2 8 diagnostics 13 4 problems 14 7 removing 14 7 upgrading 10 4 hard dr
40. OTE Batteries that have not been fully charged may not have enough power to support a system initiated Hibernation at critical low battery NOTE If the Hibernation timeout has been set to the Suspend timeout the computer will go into Hibernation after a specified time in Suspend Click the Conservation Settings tab in the Power Properties icon on the Control Panel to set both Suspend and Hibernation timeouts Managing Power 5 5 5 6 Exiting Hibernation To resume work after Hibernation is initiated do the following 1 While the computer is still in Hibernation install a fully charged battery pack or connect to an external power source if installed batteries aren t sufficiently charged 2 Turn on the computer by pressing the power button once The computer exits Hibernation Information saved to the hard drive returns to the screen at the point where Hibernation was initiated NOTE To stop the restoration of information press Fn Ctrl Break Managing Power Using AC Power CAUTION Ensure that the electrical outlet you plug the power cord into is easily accessible to you at all times When you want to disconnect power from the computer or Mobile CD Expansion Unit unplug the power cord from the electrical outlet equipment do not disable the power cord grounding feature This A WARNING To reduce the risk of electric shock or damage to your computer is designed to be connected to a grounded earthed outlet that
41. Password follow these steps 1 Restart the computer by clicking Shut Down from the Windows Start menu 2 The password prompt is displayed IMPORTANT Type carefully for security reasons the characters you type do not appear on the screen To delete your password enter your current password followed by the appropriate syntax for your computer keyboard For example if you have a Belgian keyboard type the following to delete the password current password To change your password enter your current password then enter the new password twice typing the appropriate syntax for your computer keyboard between the passwords For example if you have a Belgian keyboard you will type the following current password new password new password The new password takes effect the next time you turn on the computer NOTE The syntax for changing the password varies according to the keyboard purchased with your computer Refer to the online Compaq Reference Guide to find the syntax for your computer Identifying Quick Controls m QuickLock Locks the keyboard and pointing device while the computer is running It leaves your data on the screen but prevents it from being accessed by the keyboard until a power on password is entered m QuickBlank Used in conjunction with QuickLock clears the screen when the keyboard and pointing device are disabled m QuickLock on Standby Locks the keyboard when the machine enters Suspend
42. able field service kit with a folding static dissipating work mat IMPORTANT If you do not have the suggested equipment for proper grounding contact a Compaq authorized reseller or service provider For more information on static electricity or assistance with product installation contact your Compaq authorized service provider Electrostatic Discharge Appendix E Regulatory Agency Identification Numbers The following options have been evaluated for use with your computer These Compaq approved options can be identified by their assigned series numbers that are listed below To ensure continued reliable and safe operation of your computer only these options should be used Regulatory Agency Identification Numbers Options Series Numbers Notebook CPUs 2870 2870A 2870B 2870C Notebook CPU with Display Upgrade 2870B UD 2870C UD Convenience Base 2875A Convenience Base Ethernet 2875 Extended Life NiMH Battery Pack 2831A Automobile Adapter 2874 Display Upgrade 2870 D Conv AC Adapter 2872 2872A Mobile CD Expansion Unit 2876 External Battery Charger 2873 Modular Battery Pack Handle Battery Pack 2871B 2871C 2871E 2871 2871A 2871D Regulatory Agency Identification Numbers E 1 Appendix F Specifications This appendix provides physical and performance specifications for subassemblies of the computer m Computer m Displays Color STN and TFT m Diskette Drive m Hard Drives Dimensions H
43. ar of the computer support numerous external devices This chapter familiarizes you with the utilities and procedures needed for connecting or configuring external equipment to your computer using the following m Device Manager utility m Add New Hardware icon m PC Cards m Telephony features NOTE For more complete information about the optional equipment compatible with your computer see the online Compaq Options Catalog Connecting External Equipment 9 1 9 2 Device Manager Utility Device Manager is the primary tool for viewing and manipulating your system configuration It allows you to view your external equipment and internal devices including keyboard modem disk drives and monitor To get to the Device Manager click the Control Panel on the Start menu and double click the System icon The Device Manager allows you to view and change your system configuration in the following ways If You Want To Click This Tab Look at system resources or View Devices by Type print out a system summary Change drivers install drivers learn View Devices by Connection the status and compatibility of installed devices Add New Hardware Icon Add New Hardware helps you install a new piece of hardware quickly Also it will automatically detect installed hardware To get to Add New Hardware go to the Control Panel double click the Add New Hardware icon and follow the instructions on the screen Connecting External Equipmen
44. between the DualBay and the pointing device bay to release the pointing device Pull the pointing device and remove it Removing the Pointing Device Touchpad 4 6 Working with Pointing Devices Installing a Pointing Device 1 With the computer in Suspend and the DualBay empty align the slots in the sides of the pointing device with the guide rails in the pointing device bay 2 Slide the pointing device forward into the bay until it snaps into place Installing the Pointing Device Trackball 3 Replace the DualBay device 4 Press the suspend button again to exit Suspend and resume your work Working with Pointing Devices 4 7 Chapter 5 Managing Power This computer has convenient features that allow you to manage power consumption and maximize battery operating time The Power Properties icon in the Control Panel includes the power settings for your computer This chapter describes the following power management features Power button Suspend button Hibernation AC power Battery power Power Properties utility Managing Power 5 1 Using the Power Button Press the power button once to turn on the computer When the power suspend light turns on the computer is on To turn off or restart the computer while working in Windows click Shut Down on the Windows Start menu and follow the directions on the screen If you are using a non Windows application or experience a system lockup in Windows p
45. blems n se 14 13 Solving Printer Problems ceseeeeeeseeeeees 14 14 Solving Display Screen Problems 14 15 Solving Software Application Problems 14 17 Solving Sound Problems eseseeseeeeeeees 14 17 Table of Contents xiii xiv Solving Pointing Device Problems 14 18 Cleaning the Trackball eee eeeeeeeeeeeee 14 20 Cleaning Inside the Trackball Assembly 14 21 Servicing the Computer eee 14 22 Preparing for a Call to Customer Support 14 23 POST Error Messages cececeeeceseteeesseseeeseeeeenenesseseseetanee A 1 Connector Pin Asgnment cceceeeeeteeeeeeeeeeeeeeteeeteees B 1 Appendix C Power Cord Set Requirements General Requirements ce eeeeeesceseeeceneeeeeeeeees C 1 Country Specific Requirements eeeceeeeeeeeee C 2 Appendix D Electrostatic Discharge Preventing Electrostatic Discharge ee D 1 Grounding Methods ceeeceseeeeeseeeeceseeeeeseeeeeeaees D 1 Appendix E Regulatory Agency Identification Numbers 0005 E 1 Appendix F Specifications scc1 sandecenGan Amadienh end patie F 1 INDOX iinn n a a a te dite l 1 Table of Contents Preface Using This Guide The following format conventions distinguish elements of the text throughout this guide Key names appear in a boldfaced type looking very much the way they appear on the keyboard for exa
46. ces g Detaching the Computer from the MCD Maximizing Your Portable Expansion Unit 7 7 Chapter 8 Enjoying Compag Audio Your computer has both internal and external audio capabilities that allow you to record play back and edit voice music and other sounds in digital audio files These capabilities allow you to take advantage of the newest business programs presentation software and multimedia educational and entertainment software This chapter familiarizes you with the audio features on the computer including m Audio components m Internal external microphones m Audio volume audio software a Stereo speakers Enjoying Compaq Audio 8 1 Identifying Built in Audio Components The computer features the following audio components Internal electric condenser microphone with standard sensitivity of 67 dB Internal stereo speakers on the computer and on the Mobile CD Expansion Unit MCD Output jacks for external stereo headphones or speakers that have a 3 5 mm 3 conductor plug External microphone input jack that accepts a 2 conductor 3 5 mm plug from an electret condenser microphone External audio input jack that accepts a 3 conductor 3 5 mm plug Audio Components 8 2 Enjoying Compaq Audio External Audio Jacks The computer allows you to connect external equipment to enhance a multimedia presentation or quietly enjoy your favorite CDs using the following connectors
47. common causes and solutions for display screen problems are listed in the following table Display Screen Problems and Solutions Problem Characters are dim Possible Cause Brightness Contrast controls not properly set Computer screen is in direct light Solution Press hotkeys Fn F9 to adjust contract On models with a passive matrix dis play you can also press Fn F10 to adjust brightness Tilt display or move computer Screen is blank Screen is blank and the power suspend indicator is blinking You may have a screen blanking utility installed Brightness contrast needs adjusting Screen has overheated System is in Suspend System is in Suspend and QuickLock QuickBlank has initiated Press any key and or enter your password Use the hotkeys to adjust the brightness contrast NOTE On models with color TFT displays contrast is not applicable If computer is in direct sun light move it and allow it to cool off Press the suspend button to exit Suspend Exit Suspend and enter your power on password Continued Troubleshooting 14 15 14 16 Display Screen Problems and Solutions Continued Problem Possible Cause Screen is blank the System has entered a power suspend low battery condition indicator is blinking and the battery charge indicator is blinking Computer screen is External monitor was blank and the screen turned on before the on an external moni
48. de Beeps Cause Action 164 Memory 2S Discrepancy in If you removed a memory Decrease the memory expansion board prior to Detected size found turning on the computer compared to no action is required the one stored Otherwise contact a in CMOS Compaq authorized service provider 208 Invalid None The memory Replace memory Memory expansion expansion board Expansion Board board is an invalid type 605 Diskette None Mismatch in Run Computer Checkup Drive Error drive type See Chapter 13 605 Diskette 2S Disk type does Run Computer Checkup Drive Type Error not match the See Chapter 13 Run SETUP drive 1150 COMM Port 2S Added or removed Run Computer Checkup Configuration modem or serial See Chapter 13 Error interface board Audible 1S Power on None successful Audible 2S Power on None successful Resume None As indicated Press F1 key F1 Key to continue POST Error Messages Appendix B Connector Pin Assignments Parallel Connector OOO OOOOOOOO OO 25 GD 8 GD GD CD CD CD CD Ge 48 GD Pin Signal 1 Strobe 2 Data Bit 0 3 Data Bit 1 4 Data Bit 2 5 Data Bit 3 6 Data Bit 4 7 Data Bit 5 8 Data Bit 6 9 Data Bit 7 10 Acknowledge 11 Busy 12 Paper Out 13 Select 14 Auto Linefeed 15 Error 16 Initialize Printer 17 Select In 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground Active low Connector Pin Assignments B 1 B 2 Serial Connector Signal Car
49. device is not selected Printer is not turned on Printer is not online Printer driver for your application is not installed Printer that is set up for a network is not connected to the network Printer cable is too long unshielded or defective Printer is offline Paper tray is empty Printer prints Correct printer driver is garbled not installed information Cable is not connected properly Solution Ensure that the cables are properly connected and that the AC Adapter is connected to the electrical outlet Select the printer in Windows Printer Setup Turn on the printer Set the printer to online Double click the Printers icon on the Control Panel on the Start menu Double click Add Printer and follow the instructions on the screen Connect the printer to the network Replace the cable Fill the paper tray with paper Set the printer to online Double click the Printers icon on the Control Panel on the Start menu Follow the instructions on the screen Ensure that the printer cable is connected properly to the computer or Mobile CD Expansion Unit MCD If you experience problems printing run a printer self test Refer to the documentation provided with your printer for instructions If the self test fails it is a printer specific problem The printing section of your application software documentation may also be helpful Troubleshooting Solving Display Screen Problems Some
50. e Computer is not con nected to a power source Cables to the external power source are un plugged Battery pack s may be defective Computer has entered a low battery condition System initiated Hibernation due to a low battery condition System initiated Hibernation due to user s power specifications Solution Insert battery pack s or con nect to AC Adapter Automobile Adapter or convenience base Ensure that cables con necting computer and ex ternal power source are plugged in properly Remove battery pack s insert another battery pack and turn on computer again Immediately save any open files Then do one of the following E Connect the computer to an external power source to charge the battery pack s E Initiate Hibernation to completely halt the drain on the battery until you can charge the battery pack s or find another power source Replace the battery pack s with fully charged batteries or connect the computer to an external power source Then turn on the computer Click the Hibernation tab on the Power icon to adjust settings Troubleshooting 14 13 14 14 Solving Printer Problems Some common causes and solutions for printer problems are listed in the following table Printer Problems and Solutions Problem Possible Cause Printer won t The cables may not be turn on connected properly or the printer is unplugged Printer won t print Printing
51. e airline if you plan to use the computer on the plane In flight computer use is at the discretion of the airline Before traveling internationally with the computer m Check local customs regulations m In accordance with the guidelines outlines in Appendix D of this guide purchase a power cord from a Compag authorized dealer reseller or service provider in the country where you will be using the computer These power cords are designed to meet the voltage and frequency requirements of each country WARNING To reduce the risk of electrical shock fire or damage to the equipment do not use the converter kits sold for appliances to power the computer m Make sure you have the correct modem and cable for the country you ll be visiting Telephone line standards and modem protocols differ from country to country Caring for the Computer 12 3 Shipping Guidelines Should you need to ship the computer follow these guidelines m Safeguard your data before shipping by backing it up onto diskettes or tape media Be sure that diskettes or tapes are not exposed to electrical or magnetic impulses while stored or in transit Remove the diskette from the diskette drive Remove all PC Cards from the PC Card slots Turn off the computer and external devices Close the computer Disconnect external equipment from the computer Pack the computer and external devices in their original packing boxes or similar packaging with sufficient pack
52. e energy efficient equipment in homes offices and factories Compaq products achieve this by reducing the power consumption when not being used Using the power saving features will reduce energy use and maximize battery life vii Contents Preface Using This G lden naen sn hava aan XV Chapter 1 Finding Information About Your Computer Printed and Online References ceeeeeeeeeeseereeeees 1 1 Ordering Backup Diskettes 00 0 0 eeeeeseeeeceeeeeeees 1 2 Customer Registration Material eee eeeeeeeeees 1 2 Online Options Guide 0 eee eeeeseeeecseceeeeeeeeeeens 1 2 Worldwide Telephone Numbers 0 0 cece 1 3 Chapter 2 Taking a Look at the Computer Front and Left Side Components ceeeeeeeeenees 2 2 Front and Right Side Components 0 0 0 0 eeeeeeeeenees 2 3 Keyboard Components eee eeeecseeseeesecnseeneeeeee 2 4 Status Panel Lights 0 c cseseseseeesseeesencnerseseserenes 2 5 Rear Components rse ii 2 6 Bottom Components 0 ce eceecceeeceecseeeseeeeeeseensees 2 7 Versatile Handle ciiin ierte n siros e eris R 2 8 Chapter 3 Using Keyboard Shortcuts User Programmable Keys ssssseeseeesseeesreesesrrerrerrsrees 3 2 Assigning Programmable Keys s eseeerees 3 2 Unassigning User Programmable Keys 3 3 Adding Schemes seiri hesreti iesise 3 4 Removing Schemes eeeeeseeeereseererrererrererrersreees 3 4 Key Assignments on the Taskbar 3 4 Using the Hotkeys
53. eclamation facility where the metals are recycled WARNING To reduce the risk of injury or damage to the battery pack do not crush puncture or incinerate the battery pack or short the metal contacts In addition do not attempt to open or service the battery pack Recycling Used Batteries in Europe Disposal of Nickel Metal Hydride or Lithium Ion battery packs should comply with the country state province or local regulations The battery recycling program provides a safe and easy method for disposing of used batteries Check with your Compaq authorized service provider to take advantage of the battery take back program Managing Power 5 19 5 20 Power Properties Utility The Power icon includes features that allow you to monitor how AC and battery power are used in your computer It controls most of the computer components including hard drive processor and display To conserve the battery the computer can be preset to shut down power to a component after a specified period of inactivity called a timeout In addition to other features Power Properties allows you to preset timeouts To get to Power Properties 1 Click Start 2 Click Settings 3 Click Control Panel 4 Double click the Power icon Power contains several tabs that allow you to view or set the following If You Want To Click This Tab Set battery conservation levels and Battery Conservation Settings enable disable warning beeps Select
54. een and banging it against hard objects CAUTION Using soap or other cleaning products on the screen _ may discolor the finish and damage the screen Do not spray liquid directly on the computer screen Excess liquid may drip down inside the computer and cause damage to the components or result in electrical shock Caring for the Computer Travel Guidelines For safety and convenience when traveling follow these guidelines m Safeguard your data before you leave on a trip by backing it up onto diskettes tape media or another computer m Take an extra backup copy of the data with you m Remove the diskette from the diskette drive m Disconnect the AC Adapter from the computer Take the AC Adapter or an extra fully charged battery pack with you m Disconnect external equipment including cables from the computer m Hand carry the computer in the slipcase Do not check it with your luggage m Do not close objects between the keyboard and display IMPORTANT There are three types of airport security devices X ray machines the device you set your bags on magnetic detectors the device you walk through and security magnetic wands the hand held device used by security personnel You can send your computer and diskettes through airport X ray machines However Compaq recommends that you do not send your computer and diskettes through airport magnetic detectors or expose them to security magnetic wands m Check with th
55. eight Depth Width Weight w o battery Handle Weight w battery Handle Stand Alone Battery Power Requirements Operating Voltage Operating Current Operating Frequency Range Maximum Transient Environmental Requirements Temperatures Operating Nonoperating Relative Humidity Operating Nonoperating Computer U S 1 49 in 10 20 in 11 40 in 4 94 lbs 5 95 Ibs 100 to 240 VAC RMS 1 10 A RMS 50 to 60 Hz AC 4 50 kV 5 to 95 F 4 to 140 F 10 to 90 5 to 95 m AC Adapter m Auto Adapter m Battery Pack Metric 37 85 mm 259 48 mm 289 56 mm 2 24 kg 2 70 kg 100 to 240 VAC RMS 1 10 ARMS 50 to 60 Hz AC 4 50 kV 10 to 35 C 20 to 60 C 10 to 90 5 to 95 pecifications F 1 Color STN Display U S Metric Dimensions display size Height 6 3 in 16 0 cm Width 8 4 in 21 3 cm Number of Colors 256 Color Palette 256 K Contrast Ratio 20 1 Brightness 70 CD M 4 0mA Pixel Resolution Pitch 0 264 x 0 264 mm Format 800 x 600 Configuration RGB Stripe Backlight Edge Lit Character Display 80 x 25 Total Power Consumption 3 4 W Maximum F 2 Specifications Color TFT Display U S Metric Dimensions display size Height 6 3 in 16 0 cm Width 8 4 in 21 3 cm Number of Colors 256 Color Palette 256 K Contrast Ratio 100 1 Brightness 70 CD M 4 0 mA Pixel Resolution Pitch 0 264 x 0 264 mm Format 800 x 600 Configuration RGB Stripe Backlight Edge Lit Characte
56. end Is Initiated Suspend is initiated in one of three ways m Manually at any time by pressing the suspend button once The power suspend indicator light will blink slowly Suspend Button and Power Suspend Indicator Light m Automatically when a predefined timeout has been reached You can set the Suspend timeout period in Power Properties Or refer to Setting a Timeout in this chapter m Manually by clicking suspend from the Windows Start menu Managing Power 5 3 5 4 Initiating Suspend When Suspend is initiated the following occurs m The computer beeps twice NOTE If speakers are turned off beeps are not audible m The screen blanks m The power suspend indicator light blinks Exiting Suspend Exit suspend by pressing the suspend button once When you exit Suspend the following occurs m The computer beeps twice m The power suspend indicator turns on continuous m The instant on feature lets you pick up your work right where you left off No information is lost IMPORTANT The computer will not exit Suspend if the battery is low and external power is not connected In this case you must find a new power source for the computer When a new power source is connected press the suspend button once to return your information to the screen If the computer is in Suspend and a low battery condition occurs the computer automatically initiates Hibernation unless Hibernation has been disabled sav
57. end indicator light on E Are all cables connected properly and securely E Have you installed printer drivers for each application E Did the diskette drive contain a non bootable diskette when you turned on the computer If correcting the items on this checklist does not solve the problem you may wish to run the Computer Checkup utility Refer to Chapter 13 Diagnostics for more information Troubleshooting 14 1 14 2 Interpreting Messages on the Screen Many times a message or prompt is displayed on the screen However a message does not necessarily mean that an error con dition exists It may be nothing more than an information mes sage about what the computer is doing or a prompt reminding you to enter information or press a key The following list shows typical examples of information messages E A number might be displayed The number indicates the amount of memory in the computer E Backing up files to drive A This message indicates that MS DOS is backing up a file to the diskette in drive A E Exit this utility This message prompts you to exit a utility by following the additional instructions on the screen E A gt orA This prompt indicates that you are working from drive A E C gt orC This prompt indicates that you are working from the hard drive For error messages during the Power On Self Test POST see Appendix B POST Error Messages Solving Minor Problems While your computer is conf
58. ents Front and right side components Keyboard components Status panel lights Rear components Bottom components Versatile handle Taking a Look at the Computer 2 1 Front and Left Side Components Front and Left Side of the Computer Ref Component Function 1 Cable lock provision Protects your computer from theft 2 Hard drive Drive inside your computer that stores data PC Card slots Accept one Type Ill or two Type Il or two Type I PC Cards 4 PC Card eject buttons Release PC Cards Audio connectors Allow you to connect a microphone stereo or headphone to your computer See Chapter 8 Enjoying Compaq Audio for details 63 Display latch Opens the computer 2 2 Taking a Look at the Computer Front and Right Side Components Front and Right Side of the Computer Ref Component Function 1 DualBay Accepts an internal diskette drive 3 5 inch diskettes or optional modular battery pack 2 DualBay Eject Button Ejects the diskette drive or optional modular battery pack AC power connector Connects the AC Adapter cable Taking a Look at the Computer 2 3 2 4 Keyboard Keyboard Components Ref Component Function Function keys Used for specific functions in applications and Fn F4 Fn F10 operating systems _ User programmable Assign and launch applications and emulate Windows keys and Application Logo Keys Suspend button When pressed once initiate
59. ep the path between the infrared ports free of objects to avoid interference with data transmission m Do not point one port more than 30 degrees away from another port The computer s infrared lens can be used when the computer is attached to the Compaq Mobile CD Expansion Unit MCD but it cannot be used when the computer is docked in the convenience base Connecting External Equipment 9 7 Chapter 10 Adding Software and Upgrades Upgrading your computer increases its functionality and performance Contact your Compaq authorized reseller to determine which upgrades are available for your model For detailed installation procedures refer to the installation documentation included with the equipment or contact your Compaq authorized reseller This chapter will familiarize you with m Supporting other operating systems m Installing software m Adding memory m Upgrading the hard drive m Upgrading the processor E Upgrading the display Understanding Software and Upgrades 10 1 10 2 Installing Software An application software program performs a specific task such as database management word processing financial management or graphic illustration Application software is different than system software or operating systems which maintain and organize the system Each application program usually includes its own installation program and documented installation procedures Before installation read the documen
60. es your information to the hard disk and turns off the computer When you install a fully charged battery or connect to an external power source your information returns to the screen at the point where Suspend was initiated No information is lost Managing Power Using Hibernation Hibernation is a safeguard condition during which all information in system memory is saved to the hard drive and power to the computer is turned off When you resume work your information is returned to the screen exactly where you left off No information is lost Hibernation has the following benefits m Since the computer is turned off and there is no drain on battery packs your computer can stay in Hibernation for an unlimited time m You can manually save your place in any application or when making a presentation m Information is automatically saved when the computer reaches a critical low battery condition as long as Hibernation has not been turned off Initiating Hibernation To initiate Hibernation m Press Fn suspend to initiate Hibernation manually Hibernation marks your place in your applications and turns power off completely to your computer m System initiated Hibernation occurs when the computer reaches a critical low battery condition To protect against loss of information the computer automatically saves all information in system memory to the hard drive and then turns off Press the power button once to resume work N
61. external keyboard does not work securely connected or is securely connected to the may be connected to external keyboard connector the wrong external connector Keyboard and pointing You initiated Enter your power on password to device are locked QuickLock exit QuickLock NOTE If Num Lock is on the embedded numeric keypad is active hold down the Fn key while typing to enter a non numeric password pressing Fn temporarily toggles Num Lock off Press Fn Shift to type any uppercase characters Troubleshooting 14 9 14 10 Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table Memory Problems and Solutions Problem Memory count during Power On Self Test POST is incorrect Out of Memory message is displayed on the screen or insufficient memory error occurs during operation Possible Cause Optional memory expansion boards are installed incorrectly System ran out of memory for the application Solution Ensure that the memory expansion boards have been installed correctly Check the application documentation for memory requirements and add more memory if needed Install additional memory Too many terminate and stay resident TSR applications are running at the same time Running the Monitor Self Test You can perform a self test on an external VGA color or monochrome monitor by disconnecting the monitor from the co
62. f the handle NOTE For details on detaching or attaching the handle see Chapter 6 Working with Removable Devices Removing the Battery from the Handle IMPORTANT Battery components are considered environmentally harmful Disposal of used battery packs should comply with country state province or local regulations Refer to Recycling Used Battery Packs later in this chapter for more details 5 10 Managing Power 3 With the battery contacts facing in toward the computer insert a fully charged battery pack into the handle until it clicks into place Inserting a Battery Pack in the Handle 4 Turn on the computer attach external devices and resume your work Managing Power 95 11 Removing the DualBay Battery The optional modular battery can be used in the DualBay of your computer or in the Mobile CD Expansion Unit MCD depending on the model To remove the modular battery from the DualBay follow these steps CAUTION If no other battery is installed and computer is not attached to external power save your work exit all applications turn off the computer and disconnect external devices 1 Press the DualBay eject button on the right side of the computer 2 Pull the modular battery out of the DualBay Removing the DualBay Battery 3 Insert a fully charged battery pack turn the computer on connect external devices and resume your work 5 12 Managing Power Inserting a DualBay Battery To i
63. formation Technical Support Mexico General Information Technical Support PaqFax Netherlands General Information Presario Customer Support Fax All other products Customer Support Fax QuickLine Bulletin Board Customer Support QuickLine Bulletin Board PaqFax New Zealand General Information Norway General Information Technical Support Poland General Information Technical Support Telephone Number 82 2 523 3571 82 2 523 3571 82 2 3272 7304 603 717 1188 603 718 1636 525 229 7900 525 229 7910 525 229 7920 0182 565805 06 32023091 75 ct min 06 8212391 40 ct min 06 91681616 75 ct min 06 8991116 40 ct min 0182 572366 01820 65805 01820 72366 01820 65805 64 9 307 3969 47 22 07 20 00 47 22 07 20 20 48 2 630 3535 48 2 630 3535 Portugal General Information Technical Support Finding Information About Your Computer 351 1 4120132 351 1 4120132 Continued Worldwide Telephone Numbers Continued Location Singapore General Information Technical Support PaqFax South Africa General Information Technical Support Spain General Information Technical Support Sweden General Information Technical Support PaqFax Switzerland Technical Support QuickLine Ordering backup diskettes PaqFax Taiwan General Information Technical Support Bulletin Board Service Thailand General Information United Kingdom General Information Technical Support PaqFax Telephone Number 65 7536688 65 7503030
64. hapter 1 Finding Information About Your Computer In this chapter you will learn about the references that come with your computer and where to find them References are provided for you in two ways E As printed materials m As online information accessible from the computer screen NOTE The printed and online references that come with the computer vary by model Printed and Online References The following printed references come with your computer E Quick Setup Reference Guide Introducing Microsoft Windows 95 Safety amp Comfort Guide Compaq Answers Your PC Card Questions Backup Diskettes Card Kensington Security Card Warranty and service information The following Compaq online references are preinstalled on your computer Compaq Reference Guide Microsoft Windows 95 Safety amp Comfort Guide Compaq Dictionary Product Tutorial m Options Catalog The online references installed on the computer include tutorials user s guides application help software utilities help and customer support information Many are accessible from the Compaq Information Center folder on the Start menu Others can be accessed from the application or utility screens Finding Information About Your Computer 1 1 CAUTION Most online references are available only through the AN Windows interface If you delete Windows those references will also be deleted Therefore Compaq recommends that you not delete Windows software Orderi
65. ide of the MCD 7 Lower the computer onto the MCD Be sure that the expansion connector slot on the bottom of the computer is aligned with the connector posts on top of the MCD Attaching the Computer to the MCD Maximizing Your Portable Expansion Unit 7 5 8 Turn the computer and MCD over bottom side up 9 Tighten the two thumbscrews on the bottom of the MCD by turning them clockwise to securely attach the MCD to the computer 10 Turn the computer back over right side up Attach external devices Open the display 11 Turn on the computer Tightening the Thumbscrews on the Bottom of the MCD 7 6 Maximizing Your Portable Expansion Unit Detaching the Computer from the MCD Detach the computer from the MCD according to these steps 1 2 Turn off the computer and disconnect external devices Close the computer and ensure that the handle is in the up position Turn the computer and MCD over bottom side up Turn the two thumbscrews on the bottom of the MCD counterclockwise to loosen the MCD from the computer Turn the computer and MCD over again right side up Rotate the eject lever on the back of the MCD down Remove the computer from the guide hooks on the MCD by sliding the computer up and away from the right side of the MCD Reach underneath the computer and close the expansion slot on the bottom of the computer Open the display and turn on the computer Connect external devi
66. ider location call one of the numbers in the Worldwide Telephone Numbers in Chapter 1 Your Compaq authorized reseller or service provider is available to answer your questions install optional equipment and service your computer If you take the computer in for service remember to provide the power on password or if possible disable the password in Passwords Properties prior to delivery to the service provider Refer to the online Compaq Reference Guide for additional information Troubleshooting Preparing for a Call to Customer Support If you tried to solve the problem yourself and have not been suc cessful a call to Compaq Customer Support or a Compaq authorized reseller or service provider may be necessary To get help from Compaq Customer Support or to find a Compaq authorized reseller or service provider location call one of the numbers in the Worldwide Telephone Numbers in Chapter 1 Before you place a call run Compaq Diagnostics and print out the hard copy results for reference if possible You should have the following information ready so that the cus tomer support representative can provide you with the fastest possible solution when you call Product name Product model number Product serial number located on the bottom of the computer Purchase date Conditions under which the problem occurred Any error messages that have occurred Hardware configuration Type of printer connected Hardware software
67. igured just for you problems you encounter while working may not be unique Eliminating the typical problems described in this section may save you time and money If you have a problem with your computer consider the causes and possible solutions outlined in the following tables If the problem appears related to a software application also check the documentation provided with the software You may discover something you can resolve easily yourself If the condi tion persists contact your Compaq authorized service provider or Compaq Customer Support 9 Troubleshooting Solving Battery Problems Some common causes and solutions for battery problems are listed in the following table The Solving Power Problems section in this chapter also may be helpful to you Problem Computer won t turn on when battery packs Battery Problems and Solutions Possible Cause Battery packs are discharged are inserted and AC Adapter is unplugged Computer beeped and battery indicator is blinking Battery charge is low or computer has entered a low battery condition Solution Connect the computer to an external power source and charge the battery pack s Replace the battery pack s with a fully charged battery pack s Save any open files and do one of the following Connect the computer to an external power source then charge the battery pack s Initiate Hibernation press Fn Suspend button to hal
68. ing material to protect them 12 4 Caring for the Computer Chapter 13 Diagnostics The configuration and diagnostic utilities described in this chapter should be used in the following instances To change factory default settings and to set or change the system configuration which is sometimes necessary when you add or remove optional equipment When a system configuration error is detected during the Power On Self Test POST To determine information about the operating environment of the system Accessing Diagnostics 1 Restart the computer by clicking Shut Down from the Windows Start menu Or turn on power Press F10 as soon as the cursor white box appears in the upper right hand corner of the screen The Configuration and Diagnostics menu will appear immediately after the computer has been turned on and the Power On Self Test POST has been completed Because this menu is accessed before the operating system takes effect it is available to all computer users no matter which operating system they typically use for example MS DOS Windows or OS 2 Accessing Diagnostics from Windows You can also access configuration and diagnostics information from the desktop by following these steps 1 Click Start 2 Click Settings 3 4 Click Control Panel Double click the Compaq Diagnostics icon Diagnostics 13 1 13 2 Running Computer Checkup TEST Computer Checkup TEST is a
69. ing with Pointing Devices 4 3 Trackball Components The modular trackball is similar to the touchpad but uses a ball to control the cursor The top button functions as a left mouse button and the bottom button acts as a right mouse button The ball rolled with the thumb controls the cursor and can be used with either hand Modular Trackball Components See Chapter 14 Troubleshooting for information on cleaning the trackball Refer to the Mouse utility in the Control Panel to configure button settings and double click speed to customize the pointer and control pointer motion For further information refer to the Help in the online Compaq Reference Guide Working with Pointing Devices Removing a Pointing Device If you prefer a different pointing device you can replace the pointing device easily Before removing the pointing device from the computer remove the device in the DualBay Follow these steps to remove a device from the DualBay 1 Initiate Suspend NOTE If you are removing a battery from the DualBay and it is the only power source connect external power 2 Press the DualBay eject button on the right side of the computer NOTE The DualBay can accommodate either a modular battery pack or a diskette drive 3 Pull the DualBay device out of the DualBay Removing a DualBay Device Diskette Drive Working with Pointing Devices 4 5 4 Press in the metal retaining clip located in the wall
70. is not case sensitive However you must use the same keys each time you enter the password For example the numbers at the top of the keyboard are not recognized as being the same as the numbers in the embedded numeric keypad Entering the Power On Password To enter a power on password follow these steps 1 Turn on the computer 2 When the power on password prompt is displayed type your power on password carefully The prompt symbol is a key If you enter your password incorrectly an incorrect password prompt a key with an X over it is displayed 3 Try again to enter the password After three unsuccessful attempts you must turn the computer off and back on again before you can continue Deleting Changing Power On Password Once your power on password has been established you can delete or change it using your computer keyboard On most keyboards the slash mark is the key character used but the syntax for deleting changing the power on password varies according to the language of the keyboard purchased with your computer To change your password type in the old password enter the slash mark and enter the new password Each computer keyboard is designed to meet specific country requirements As a result you may have to substitute another key character Refer to the online Compaq Reference Guide for more information If You Forget Your Power On Password If you forget your power on password the computer must be
71. ive compartment 2 8 Hibernation 5 5 after adding memory 5 23 exiting 5 6 extending battery operating time 5 17 features 5 5 hotkeys 3 5 initiating 5 5 setting 5 23 timeout 5 5 hotkeys battery conservation 3 6 controlling display 14 16 Hotkey Popup utility 3 7 identifying 3 5 indicators battery charge 2 6 Caps Lock 2 6 Num Lock 2 6 power standby 2 6 Scroll Lock 2 6 status panel 2 6 information Customer Support Center 14 22 14 23 service 14 23 infrared connecting 9 7 tips for using 9 7 infrared lens 2 7 INSPECT utility 13 4 K keyboard cursor movement 2 4 embedded numeric keypad 2 4 function keys 2 4 3 7 hotkeys 3 5 numeric keypad 3 9 pointing device 2 5 problems 14 9 status panel 2 4 stereo speakers 2 4 suspend 2 4 user programmable keys 2 4 3 2 keyboard mouse connector 2 7 MCD attaching computer 7 4 detaching computer 7 7 expansion slot 2 8 features 7 1 front and left side components 7 2 right and back side components 7 3 weight saver module 5 14 memory configuration 13 4 problems 14 10 messages error A 1 on screen examples 14 2 Mobile CD Expansion Unit 7 2 monitor external 14 16 self test 14 10 mouse See pointing device NTSC PAL connecting 9 6 uses 2 7 numeric keypad 3 9 0 online references 1 1 Compaq Dictionary 1 1 Compaq Reference Guide 1 1 Microsoft Windows 95 1 1 options catalog 1 1 1 2 product tutorial 1 1 Safet
72. lems and Solutions Continued Problem Possible Cause Fax modem PC Card You are trying to does not work access the card using the wrong COM port Solution Right click My Computer on the Windows desktop Left Click Properties then Device Manager and double click Port Settings to view the COM port settings Telephone cord is not plugged in all the way Network PC Card does Network driver is not not work set up properly or resources are not available for this configuration Storage memory card Card is not compatible does not work Troubleshooting Check and secure telephone cord connection Refer to the documentation that came with your network PC Card Refer to the online Compaq Reference Guide Contact Compaq Customer Support or a Compaq authorized service provider for a list of PC Cards tested successfully in Compaq computers Look for the Compag PC Card Solution Logo on PC Cards Solving Power Problems Some common causes and solutions for power problems are listed in the following table The Solving Battery Problems section in this chapter also may be helpful Power Problems and Solutions Problem Computer won t turn on when battery packs are not inserted Computer won t turn on when plugged in and battery packs are inserted Computer beeped and battery charge indicator is blinking Computer turned off while it was left unattended and power indicator is off Possible Caus
73. less speakers have been turned off or disabled and the battery charge indicator on the status panel begins to blink These signs indicate a low battery condition When this occurs save all work immediately and initiate Hibernation Resolve the low battery condition with a fully charged battery pack or external power Resolving a low battery condition with external power If you are near a power source connect the AC Adapter or the auto adapter to the computer until a fully charged battery can be installed Resolving a low battery condition with a charged battery pack If a fully charged battery pack is available do the following 1 To avoid interrupting work initiate Hibernation by pressing Fn the suspend button Hibernation is complete when the battery charge indicator and power suspend lights turn off 2 Remove the discharged battery pack 3 Insert a fully charged battery pack in the computer or portable expansion unit 4 Exit Hibernation by pressing the power button once The power suspend light turns on to indicate that full power is restored Resolving a low battery condition when a battery pack is unavailable If a fully charged battery pack is not available do the following 1 Save your information 2 Exit your applications 3 Turn off the computer by clicking Shut Down from the Windows Start menu or initiate Hibernation until external power or a fully charged battery pack is available Managing Power
74. mple Home End Backspace Tab When keys must be pressed at the same time the action is represented by the key names and the plus symbol for example Ctrl Alt Delete Drive letters that are not in command lines are presented in uppercase type as shown here drive A Directory names that are not in command lines are presented in uppercase type as shown here DIRECTORY The file names are presented in uppercase italic type as shown here FILENAME The names of commands are presented in lowercase bold type as shown here install or a install Commands that are to be entered at the system prompt may be shown on a separate line When you need to type information without pressing the Enter key you are directed to type the information When you need to type information and press the Enter key you are directed to enter the information The following words and symbols mark special messages throughout this guide A WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Preface XV xvi IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Preface C
75. mputer To do so complete the following steps 1 Turn off the monitor Sine ie LS Turn off the computer Disable any TSR applications you do not need Disconnect the monitor signal cable from the computer Turn on the monitor and allow it to warm up for one minute The screen should be white A narrow black border may also appear on the left and right sides of the monitor screen Either condition indicates that the monitor is working properly Troubleshooting Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in the following table PC Card Problems and Solutions Problem Possible Cause Solution The computer does not Card is not inserted Ensure the card is inserted beep when a PC Card properly correctly Remove and is inserted reinsert the card Insert the card gently to avoid damaging the pins Card or card driver is Refer to the documentation not compatible with that came with your PC Card your computer Contact your Compaq authorized dealer reseller or service provider for a list of PC Cards supported by Compaq See Chapter 10 Understanding Software and Upgrades to see the Compaq PC Card logo designed for Compaq supported cards PC Card does not Card is not fully Ensure the card is inserted in work inserted into the slotor the correct orientation or is not inserted remove and reinsert properly Continued Troubleshooting 14 11 14 12 PC Card Prob
76. n the external monitor may not fill the screen Troubleshooting Solving Software Application Problems Most software application or installation problems occur because of one or more of the following conditions m Application was not installed correctly m Memory was not allocated correctly m Conflict exists between applications Software Application Problems and Solutions Problem Probable Cause Solution Cannot use an The application has Using Windows Notepad add the application not been added to application directory with the full the PATH statement path name to the AUTOEXEC BAT file Insufficient memory System ran out of Check the application to run application memory for the documentation for memory application requirements Install additional memory Solving Sound Problems Some common causes and solutions for sound problems are listed in the following table Sound Problems and Solutions Problem Possible Cause Computer beeps after This is normal it you turn it on indicates successful completion of the POST Solution No action is required Computer does not beep Computer volume is after the Power On Self turned down Test POST Use the Fn F5 hotkeys and the arrow keys to turn up the volume Troubleshooting 14 17 Solving Pointing Device Problems Some common causes and solutions for trackball and mouse problems are listed in the following table Pointing Device Problems
77. nadien Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Japanese Notice Title NOTICE EPS Creator CorelDRAW CreationDate Thu May 12 13 24 40 1994 vi Battery Notice WARNING Your computer is provided with a Lithium battery powered Real Time Clock circuit There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or not handled properly Do not attempt to recharge the battery disassemble it immerse it in water or dispose of it in fire Replacement is to be done by a Compag authorized service provider using the Compaq spare designated for this product WARNING Your computer contains an internal Nickel Metal Hydride AN or Lithium lon Battery Pack There is risk of fire and chemical burns if the battery pack is not handled properly Do not disassemble crush puncture short external contacts or dispose of in fire or water Do not expose to temperatures higher than 60 C Battery packs and the Real Time Clock Battery should be recycled or disposed of according to local regulations AD Niet weggooien maar inleveren als KCA Energy Star Compliance Compaq notebook computers are compliant with the U S Environmental Protection Agency s EPA Energy Star Computers Program The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through mor
78. nctions as a mouse Compartment for the optional memory expansion boards 120 pin connector interface for the Mobile CD Expansion Unit MCD or convenience base Contains the hard drive Taking a Look at the Computer 2 7 Versatile Handle Tilting the Keyboard with the Handle The handle is a multifunctional feature of your computer To provide more portable power the handle houses the main battery pack In addition the handle moves to three convenient positions E Creates a comfortable tilt for working at the keyboard Fold the handle back and under the computer E Provides a cover for the rear connectors Place the handle in a straight position while the computer is lying flat E Enables you to carry the computer like a briefcase 2 8 Taking a Look at the Computer Chapter 3 Using Keyboard Shortcuts Keyboard shortcuts help you customize the keyboard You can use designated keys to change and select computer settings such as speaker volume battery conservation and popup windows This chapter familiarizes you with the following keyboard and shortcut features m User Programmable keys m Hotkeys m Special Function Keys E Embedded numeric keypad Using Shortcut Keys 3 1 User Programmable Keys The four user programmable keys at the top of the keyboard allow you to quickly open an application on your computer bring up a document or emulate one of the Microsoft Windows and Application Logo Keys
79. ng Backup Diskettes Compaq recommends that you create a backup of the software preinstalled on the computer Or for an additional cost you can order a backup CD or diskettes from Compaq for all software preinstalled on this computer To order backup diskettes or CDs refer to the Worldwide Telephone Numbers listed in this chapter If an order form is included with your computer complete the form and return it Or call one of the numbers listed on the order form IMPORTANT Before calling Compaq to place your order find the serial number on the bottom of your computer This number is necessary for all backup diskette or CD purchases Customer Registration Material In North America Compaq provides a fast toll free number to register your new product Call 1 800 AT COMPAQ to register with one of our representatives Our convenient toll free number has operators standing by to take your registration Online Options Guide To learn more about the many Compaq options designed to enhance your computer go to Compaq Information Center on the Windows Start menu 1 2 Finding Information About Your Computer Worldwide Telephone Numbers Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance General Information Numbers Product information technical assistance and the location of your nearest Compaq authorized dealer reseller or service provider Technical Support Number
80. nless Hibernation has been disabled Caps Lock Turns on when Caps Lock function is on 4 Scroll Lock Turns on when the Scroll key is pressed Num Lock Turns on when the NumLk function is on Taking a Look at the Computer 2 5 Rear Components Rear of the Computer Ref Component 1 Keyboard mouse connector 2 Parallel connector Function Connects an external keyboard mouse or other pointing device Connects optional parallel devices such as a printer Also connects the diskette drive as an external feature Serial connector Connects optional serial devices such as a mouse O Infrared lens IrDA compliant Sets up wireless data transfer for printing O External monitor connector Connects external monitor to computer 6 NTSC PAL Video Connects the computer to TV VCR and camcorder using the NTSC U S and PAL Europe formats Status panel indicator lights Status panel lights visible when the Handle Taking a Look at the Computer computer is closed Accepts main battery pack Can be used as carrying handle tilt for keyboard and cover for rear connectors Bottom Components Bottom of the Computer Function Ref Component 1 DualBay e Pointing device Memory compartment Expansion slot Hard drive compartment Accepts an internal diskette drive 3 5 inch diskettes or modular battery pack The modular touchpad or trackball moves the pointer around the screen fu
81. nsert a modular battery in the DualBay 1 Lay the computer flat with the label on the battery pack facing up and the battery contacts facing the computer 2 Align the battery pack with the metal rails in the DualBay and push the battery pack into the computer until it clicks into place Inserting the Modular Battery into the DualBay Managing Power 5 13 Removing the MCD Weight Saver Module Your Mobile CD Expansion Unit MCD comes with a weight saver module that protects the battery bay until a battery is inserted To remove this module follow these steps 1 Turn the computer and MCD over bottom side up 2 Slide the battery bay latch on the bottom of the MCD to the open position 3 Carefully remove the weight saver module from the MCD battery bay NOTE Follow the same procedure to remove a modular battery pack from the MCD Removing the Weight Saver Module from the MCD 5 14 Managing Power Inserting a Modular Battery in the MCD To insert a modular battery pack in the Mobile CD Expansion Unit MCD follow these steps 1 With the label on the battery pack facing up and the battery contacts facing in slide the modular battery pack into the MCD battery bay until it clicks into place Inserting the Modular Battery into the MCD Managing Power 5 15 5 16 Resolving a Low Battery Condition When you operate the computer on battery power and the battery charge runs low the computer beeps un
82. oard that converts to a numeric keypad when the NumLk function is activated This is done by pressing Fn NumLk Use this toggle key function to enable and disable the embedded numeric keypad Embedded Numeric Keypad Using Shortcut Keys 3 9 Chapter 4 Working with Pointing Devices The modular pointing device on your computer is a versatile feature that eliminates the need to carry a mouse when traveling It moves the cursor around the screen and can be used with either hand This computer can use either a modular touchpad or trackball pointing device Depending on the model one will come standard and the other will be available as an option This chapter familiarizes you with trackball and touchpad features including Accessing the Mouse utility Identifying touchpad components Identifying trackball components Removing the pointing device Installing a pointing device Working with Pointing Devices 4 1 Mouse Utility Button functions and other touchpad trackball features can be customized using the Mouse utility located in the Control Panel on the Windows Start menu To access this utility using the touchpad or trackball follow these steps Using the trackball 1 Roll the ball down to move the cursor to Start With the top button click Start 2 Roll the ball up to highlight Settings then Control Panel 3 Roll the ball to the Mouse icon Press the top button twice to double click Click the General tab then
83. on that came with the new device to determine if any device drivers are necessary If so install the correct device drivers To view the status change drivers or change the configuration go to the Device Manager in the Systems icon on the Control Panel Click the plus sign next to the type of hardware then double click the hardware to view the device configuration Cables of new external device are loose or power cables are un plugged Ensure that all cables are properly and securely connected Power switch of new external device is not turned on Device is not seated properly Place the computer in Suspend by pressing the suspend button Turn on the new external device Press the suspend button again to exit Suspend This enables the system to recognize the device Turn off the computer and reinsert the device Solving Keyboard and Embedded Numeric Keypad Problems Some common causes and solutions for keyboard and embedded numeric keypad problems are listed in the following table NOTE Consult the online Compaq Reference Guide on the use of the NumLk key and the embedded numeric keypad Solving Keyboard and Numeric Keypad Problems Problem Probable Cause Solution Embedded numeric Num Lock function is Press Fn End NumLk to enable keypad on the not turned on the Num Lock function and computer keyboard is embedded numeric keypad disabled External keyboard Keyboard may notbe Ensure that the
84. ontrol Panel It also provides the status of installed batteries but unlike a Windows utility the Battery Gauge popup is accessible from any application or operating system Press Fn F8 to exit the Battery Gauge popup The Battery Gauge Popup displays three numbered boxes m Box 1 the primary battery in handle m Box 2 the modular battery in the DualBay m Box 3 the modular battery in the Mobile CD Expansion Unit MCD Battery Gauge Popup Press the right or down arrow key to view the status of the next battery Batteries not present in the system cannot be selected Press the left or up arrow key to select the previous battery The box representing the selected battery will be depressed and the number inside the box will be black Numbers in other boxes will be grayed out If the selected battery is charging a lightning bolt appears to the right of the box The percentage of remaining battery capacity is shown at the bottom In the popup above the battery in the handle has 60 percent remaining capacity The modular battery in the MCD is charging NOTE If you do not depress any arrow keys for five to seven seconds the Battery Gauge popup will display the average remaining capacity of all installed batteries Managing Power 5 25 Chapter 6 Working with Removable Devices Removable devices give your computer an added degree of functionality and more flexibility in the way you work This chapter provides guidelines fo
85. ppears Make your programmable key assignments When the assignments have been made click OK to exit the utility Removing Schemes To remove a new scheme do the following 1 2 4 5 Access the Programmable Keys utility in the Control Panel Place a check in the Show advanced options checkbox if one is not already there Be sure the scheme in the Scheme box is the one you want to delete To view a different scheme select a scheme from the drop down list NOTE The Default scheme is not removable Click the Remove button Click OK to exit the utility Key Assignments on the Taskbar One convenient way to see your user programmable key assignments is to view them in a popup window that you activate from an icon in the system tray taskbar To enable the icon 1 2 3 Access the Programmable Keys utility in the Control Panel Place a check in the Show key assignments in the System Tray checkbox Click OK to exit the utility An icon appears in the taskbar To view the popup window click the icon NOTE The icon remains in the system tray taskbar until you disable it by unchecking Show key assignments in the System Tray checkbox Using Shortcut Keys Using the Hotkeys The hotkey combinations Fn F4 F10 allow you to quickly adjust computer settings using the Fn plus hotkeys F4 through F10 Hotkeys Hotkey Assignments and Functions Feature Hotkeys Function Hibernation Fn Initiate
86. r specific functions Refer to the documentation for the application software you are using Esc Often assigned a specific task by the application Frequently used as an exit key F1 F12 Used for a specific function in applications and operating systems Check the documentation for the application software you are using Continued Using Shortcut Keys 3 7 3 8 Special Function Keys Continued Key NumLk Function Activate this function by pressing Fn NumLk When the NumLk indicator light is on the embedded numeric keypad is activated Use this toggle key feature to enable and disable the numeric keypad Pause PrtSc Scroll Temporarily suspends screen scrolling Activate this function by pressing Fn Pause Deactivate Pause by pressing any key Prints the information on the screen line by line to a local printer Using this key will print only the information on the screen Activate this function by pressing Fn PrtSc When the Scroll Lock indicator light is on prevents the screen from scrolling Access this function by pressing Fn Scroll Ctrl Alt Delete Restarts the system after the computer has been turned on and is locked up while in MS DOS mode NOTE Shut Down on the Windows Start menu is the recommended way to restart the computer while in Windows Fn suspend Using Shortcut Keys Initiates Hibernation Using the Numeric Keypad The embedded numeric keypad is a section of the keyb
87. r Display 80 x 25 Total Power Consumption 3 2 W Maximum F 3 Specifications Diskettes Size High Density MB Low Density KB Light Height Bytes per Sector Sectors per Track High Density Low Density Tracks per Side High Density Low Density Read Write Heads Average Access Time ms Track to Track high low Average high low Settling Time ms Latency Average ms F 4 Specifications Diskette Drive 3 5 in 8 9 cm 1 44 720 None 0 43 in 11 mm 512 18 9 80 80 3 6 94 174 100 Model Standard Configurations Formatted Capacity Per Drive Physical Logical Drive Type Drive Size Inches Centimeters Transfer Rate Media MB s Interface MB s Sector Interleave Typical Seek Time including settling Single Track ms Average ms Full Stroke ms Disk Rotational Speed RPM Physical Configuration Cylinders Data Heads Sectors Track Bytes Sector Logical Configuration Cylinders Data Heads Sectors Track Bytes Sector Buffer Size KB F 5 Specifications Hard Drives 810 MB 815 9 MB 815 9 65 4 0 x 2 740 x 5 100 X 70X 12 7 27 4 to 54 16 6 1 1 15 24 3634 3915 90 180 512 1581 16 63 512 128 1 08 GB 1 08 GB 1 08 65 4 0 x 2 740 x 5 100 x 70x 12 7 27 4 to 54 16 6 1 1 15 24 3634 3915 90 180 512 2108 16 63 512 128 1 4 GB 1 044 GB 1 44 65 4 0 x 2 740 x 5 100 X 70x 12 7 39 5 to 61 8 16 6 1 1 13
88. r damage to the battery A N pack do not crush puncture or incinerate the battery pack or short the metal contacts In addition do not attempt to open or service the battery pack NOTE Actual run time of each battery pack will vary according to how you use your computer and the power conservation options you select On average since each battery pack delivers the same capacity users can expect to double their battery life with two battery packs and triple their battery life with three installed Battery Charging Discharging The handle battery pack is the primary power source Batteries charge if all three batteries are installed beginning with battery in the handle then the modular battery in the DualBay and last the modular battery in the Mobile CD Expansion Unit MCD Battery power is depleted if all three batteries are installed beginning with the modular battery pack in the MCD then the modular battery in the DualBay and last the battery in the handle Managing Power 5 9 Removing and Inserting Battery Packs Removing Inserting the Handle Battery CAUTION If no other battery is installed and computer is not attached to external power save your work exit all applications turn off the computer and disconnect external devices To remove the battery pack from the handle 1 Lay the computer flat with the handle in the carry position 2 Grasp the handle battery cap on the top and bottom and pull the battery out o
89. r s authority to operate the equipment Declaration of Conformity United States Only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this declaration contact Compaq Computer Corporation P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 514 3333 To identify this product refer to the Series number found on the product Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods to maintain compliance with FCC Rules and Regulations Airline Travel Notice Use of electronic equipment aboard commercial aircraft is at the discretion of the airline European Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms m EN55022 CISPR 22 Radio Frequency Interference m EN50082 1 IEC801 2 IEC801 3 IEC801 4 Electromagnetic Immunity m EN60950 IEC950 Product Safety Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Ca
90. r working with removable devices in the computer and depending on the model the Mobile CD Expansion Unit MCD These devices include m Handle m DualBay Devices NOTE For procedures on removing and inserting the modular battery pack in the DualBay or the MCD see Chapter 5 Managing Power Working with Removable Devices 6 1 Working with the Handle Detaching the Handle CAUTION If no other battery is installed and computer is not attached to external power save your work exit all applications turn off the computer and disconnect external devices To remove the handle from the computer follow these steps 1 Close the computer and turn it over bottom side up with the handle in the carry position 2 Remove the battery from the handle See Chapter 5 Managing Power for instructions 3 Loosen the thumbscrews on the metal strip along the back of the computer by turning them counterclockwise Turning Thumbscrews to Loosen Handle 6 2 Working with Removable Devices 4 Lift the handle and remove 5 Turn the computer over open the display turn on the computer and attach external devices Removing the Handle Working with Removable Devices 6 3 Attaching the Handle To attach the handle to the computer follow these steps 1 If a charged battery is installed in the DualBay initiate Suspend If not initiate Hibernation by pressing Fn suspend Close the computer detach external devices and turn it
91. re not audible Inserting and Removing a PC Card 9 4 Connecting External Equipment PC Card Software To manage and configure PC Cards effectively your computer provides PC Card software This software includes drivers for the most popular PC Cards and other features designed to make PC Cards simple to use For information about this software refer to the online Compaq Reference Guide Using Telephony Features Using software preinstalled on your computer in conjunction with a Compaq SpeedPaq 288 Telephony Modem or a Compaq Global 28 8 Telephony Modem you can take advantage of the following advanced telephony features Data transmission send and receive text and other data Fax transmission send and receive facsimiles Address book create and store addresses and phone numbers Answering machine record telephone messages Speakerphone hands free telephone communication VoiceView automatic switching between voice and data transmission when you are talking and using the modem on the computer at the same time Connecting External Equipment 9 5 9 6 Connecting a TV or VCR To connect a TV or VCR to your computer follow these steps 1 2 Turn off the video equipment you wish to connect Connect the NTSC PAL cable that came with your computer to the video connector on the back of the computer Connect the other end of the NTSC PAL cable to the TV or VCR you wish to connect Go to the Display icon on the
92. ress the power button to turn off the computer When the power suspend light goes off the computer is off Power Button and Power Suspend Indicator Light Power Choices To decide when to turn off the computer or initiate Suspend consider m If you use the computer frequently and want instant on convenience you do not have to turn off the computer Simply initiate Suspend when you re not using it m If external power is not connected the batteries continue to drain while the computer is in Suspend but at a much slower rate If you want to charge the batteries while you re not using the computer connect to external power The battery packs charge whether the computer is on or off But they charge faster when the computer is off m If you plan to store the computer for six months or more turn off the computer and remove the battery packs This reduces a battery s discharge rate and extends its operating life Managing Power Using the Suspend Button When you finish working or if you want to pause in the middle of your applications initiate Suspend Suspend has the following benefits m This feature puts the computer to sleep for up to 100 hours with fully charged Nickel Metal Hydride battery packs up to 168 hours with Lithium Ion battery packs uses very little power and saves your place in your applications m During Suspend most of the major components hard drive processor and display shut down How Susp
93. rier Detect Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard Mouse Connector Connector Pin 1 3 0000 5 6 7 8 9 Connector Pin EN S z 3 4 5 6 Connector Pin Assignments Signal Data Reserved Ground 5V Clock Reserved External VGA Monitor Connector Connector Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not Connected 5 Ground 6 Ground Analog 7 Ground Analog 8 Ground Analog 9 Not Connected 10 Ground 11 Not Connected 12 Not Connected 13 Horizontal Synch 14 Vertical Synch 15 Not Connected Connector Pin Assignments B 3 B 4 Pin ON OOP WD O NNNNNNNNNN d BAH a a efter AAs COON DOP WH OCOOOAN ODA RP ON O O Signal Standby Switch Ground Ground EICARD EIARI EIADSR Keyboard Data Keyboard Clock Mouse Clock Printer Busy Printer PE Printer Autofeed Printer Error Printer Data 1 DCIN BATLED CRT VSYNC CRT HSYNC Ground EIARTS Ground Ground Ground Printer Strobe Ground Printer Select Ground Printer Initialize Ground DCIN Connector Pin Assignments Pin 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 Signal Ground Ground Ground EIDRT Gro
94. s Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting Customer Support Numbers Information on service and support programs including warranty product catalogs and white papers PaqFax Numbers Automatic facsimile response system for technical and product specific information that is transmitted to any fax machine PaqFax is available 24 hours a day NOTE Telephone numbers are subject to change without notice Worldwide Telephone Numbers Location Telephone Number Argentina General Information 54 1 796 1616 Technical Support 54 1 796 1717 Australia General Information 61 2 911 1999 Technical Support 61 2 911 1955 PaqFax 61 2 911 1982 Austria General Information 0222 8 78 16 16 Technical Support 0222 8 78 16 16 Ordering backup diskettes 0031 55 38 43 39 Bahrain General Information 973 210 214 Continued Finding Information About Your Computer 1 3 Worldwide Telephone Numbers Continued Location Belgium General Information Technical Support Brazil General Information Telephone Number 32 2 725 1690 02 716 96 96 55 11 246 7866 Canada General Information Technical Support Customer Support Ordering backup diskettes Battery pack recycling Caribbean General Information Technical Support Chile General Information Technical Support China General Information Technical Support 416 733 7876 1 800 OKCOMPAQ 1 800 652 6672 1 800 263 5868
95. s Fn F5 adjust the computer volume up or down using the arrow keys and are the master volume control for your computer Volume is also controlled by a Windows utility the Audio icon in the Control Panel on the Windows Start menu NOTE There is no manual volume control on the computer Volume can only be controlled by the software WARNING To reduce the risk of personal injury adjust the volume control before putting on headphones Volume Control with Hotkeys 8 6 Enjoying Compaq Audio Using the Stereo Speakers The integrated stereo speakers support playback of recorded sounds audio for games and business programs and line out devices such as a CD player tape deck or stereo tuner The speakers are disabled when you connect external speakers or headphones to the stereo speaker headphone jack Speakers are also disabled when you attach the computer to the Mobile CD Expansion Unit MCD If the computer is attached to the MCD the system audio is played through the MCD speakers Speakers on the Computer and MCD NOTE Some software applications such as game programs include their own volume controls You may need to make adjustments within these applications to get the desired sound levels IMPORTANT If volume is turned down low battery beeps may not be audible Enjoying Compaq Audio 8 7 Chapter 9 Connecting External Equipment To enhance the functionality of your computer connectors on the re
96. s Hibernation suspend Switching to the Fn F4 Toggles three ways between computer external monitor display external monitor display or on some models simultaneous display Speaker volume Fn F5 Adjusts speaker volume up or down Quick Lock Fn F6 Initiates QuickLock which disables the QuickBlank keyboard and mouse and QuickBlank which clears the screen Enter power on password to disable QuickLock and QuickBlank and reactivate keyboard mouse and screen Continued Using Shortcut Keys 3 5 3 6 Hotkey Functions and Assignments Continued Feature Battery Conservation Battery Gauge Contrast Control Brightness Control Using Shortcut Keys Hotkeys Fn F7 Fn F8 Fn F9 Fn F10 Function Displays the battery conservation settings in a popup window Use the left and right arrow keys to select a different setting NOTE See Chapter 5 Managing Power for more information Press the right or down arrow keys to select the next battery to be displayed If a battery is not present its selection will be skipped Pressing left or up arrow keys will select the previous battery If the user does not depress any arrow keys for 5 7 seconds the popup will display the average remaining capacity of all installed batteries NOTE See Chapter 5 Managing Power for more information Adjusts the display contrast Press the right arrow key to increase contrast press the left arrow key to decrease contrast NOT
97. s Suspend when pressed the second time exits Suspend Status panel lights Display computer status indicators Power button When pressed the first time turns on the computer See chapter 5 Managing Power for details NOTE To turn off the computer use Shut Down from the Windows Start menu In case of a system lock up when the mouse doesn t work and Ctrl Alt Del is not recognized by the unit press the power button to turn off the unit Embedded numeric Allows two operating modes numeric if Fn NumLk keypad key is on and edit if Fn NumLk key is off Arrow keys Allow cursor to move up down right left Stereo speakers Produce high quality stereo sound Pointing Device The modular touchpad or trackball move the pointer around the screen and function as a portable mouse Taking a Look at the Computer Status Panel Lights Status Panel Lights Ref Indicator Function 1 Power Turns on solid when power to the computer is turned Suspend on blinks in Suspend mode turns off when computer is in Hibernation or powered off 2 Battery Turns on solid when computer is turned on and when charge battery is fast charging If a low battery point is reached light will flash 6 times and you ll hear a beep If a critical low battery state is reached you ll hear a beep and the light will flash constantly If you do not attach an AC Adapter within 20 seconds of this warning the unit will initiate Hibernation u
98. side the programmable key s radio button 5 Click OK to exit this utility When you push the programmable key you just assigned your application or document will appear on screen Unassigning User Programmable Keys To remove a programmable key assignment follow these steps 1 Access the Programmable Keys utility in the Control Panel 2 Select the programmable key you wish to unassign by clicking the appropriate radio button in the Key assignments group box NOTE To assign keys in other than the current scheme place a check in the Show advanced options checkbox and look in the Scheme box to see the scheme you are currently using You can create a new scheme or add change key assignments in the current scheme If you have never created a scheme the Default scheme will be in effect 3 Click the Assign button then select Unassigned from the list The icon and program name previously assigned to the key will be removed NOTE When the Show advanced options box is checked you can unassign a programmable key by clicking the Browse button and selecting Unassigned in the WINDOWS CPQWIN directory 4 Click OK to exit the utility Using Shortcut Keys 3 3 Adding Schemes To add a new scheme do the following 1 5 6 Access the Programmable Keys utility in the Control Panel 2 Click the Show advanced options checkbox 3 4 Type the name of your new scheme in the popup dialog box that Click the Add button a
99. ssword 11 3 If You Forget Your Power On Password 11 3 Establishing a Setup Password 11 4 Deleting Changing a Setup Password 11 5 Identifying Quick Controls 0 0 ceeeeeeeeseereeeeeeeeeee 11 5 Initiating Quick Controls eee ee eeeeteereeeeeees 11 6 Using a Cable Lock eee reni etarras 11 7 xii Table of Contents Chapter 12 Caring for the Computer Routine Catecie eins ee 12 2 Travel Guidelines ec eesescsceesecseceseesecneeeeeeneeee 12 3 Shipping Guidelines cece ceesseeecsseeeeceeeeeeeeeees 12 4 Chapter 13 Diagnostics Accessing Diagnostics 0 ceesesseeeeeseeeeceeeeeeeeesees 13 1 Accessing Diagnostics from Windows 13 1 Running Computer Checkup TEST eee 13 2 Running The View System Information InispeCt Utility nener erre enp ae see edn eenas 13 4 Chapter 14 Troubleshooting Checklists naravni ansia roni ia es 14 1 Interpreting Messages on the Screen 14 2 Solving Minor Problems seeeeeeeeseseeereeeererrereeeee 14 2 Solving Battery Problems 14 3 Solving Diskette Diskette Drive Problems 14 6 Solving Hard Drive Problems ssseeseeeeseeeeee 14 7 Solving Hardware Installation Problems 14 8 Solving Keyboard and Embedded Numeric Keypad Problems essseseeeeee 14 9 Solving Memory Problems 14 10 Running the Monitor Self Test eee 14 10 Solving PC Card Problems ceeeeeeeeeees 14 11 Solving Power Pro
100. t Using PC Cards Your computer is equipped with a versatile feature that allows you to connect portable external devices such as modem memory or network PC Cards The PC Card slots on your computer can accommodate at the same time two Type I two Type II or one Type III PC Card NOTE A Type III PC Card fits only in the bottom slot slot 1 IMPORTANT Before buying a non Compaq PC Card be sure it conforms to standards set by the Personal Computer Memory Card International Association PCMCIA For a list of PC Cards supported on this computer contact your Compaq authorized reseller or service provider Also look for this Compaq PC Card Solution seal Cards with this logo on their packaging and advertising are supported on most Compaq computers k PC CARD SOLUTION Compaq PC Card Solution Logo Connecting External Equipment 9 3 Inserting a PC Card To insert a PC Card follow these steps 1 Insert the PC Card into the PC Card slot front left side of computer 2 Gently push the card into the top slot label side up Forcing a card into the slot can damage the connector pins Removing a PC Card To remove a PC Card follow these steps 1 Press the top or bottom PC Card release button The release buttons are located on the front left corner of the computer 2 Gently grasp the card and pull it out The computer beeps to indicate card removal NOTE If the speakers are turned off system beeps a
101. t the battery drain until you can find another power source or charge the battery pack s Continued Troubleshooting 14 3 Battery Problems and Solutions Continued Problem Possible Cause Solution Battery charge Low battery beeps are Click the Battery indicator blinks for turned off Conservation tab on the low battery condition Power icon in the Control but computer didn t Panel and enable low beep battery warning beeps Speaker volume is turned Press Fn F5 using arrow down keys to increase speaker volume Battery charge Battery packs are already No action is necessary indicator doesn t turn charged on Battery pack won t fast Battery packs were exposed Allow time for the battery charge to temperature extremes pack s to return to room temperature Battery packs are atthe end Replace the battery pack s of their life Battery packs are already Use the battery pack s fully charged without attempting to fast charge Every time the Real time clock battery is at Call your Compaq computer is turned on the end of its life authorized service provider have to set the date to replace the real time and time Clock battery Continued 14 4 Troubleshooting Battery Problems and Solutions Continued Problem Battery charge doesn t last as long as expected Battery packs are warm to the touch after charging Possible Cause Battery packs are being exposed to high temperatures Battery packs are being
102. tation that came with the application to ensure that your computer meets the disk space memory operating system and monitor requirements of the application Operating System Support Contact your authorized Compaq service service provider to obtain Compaq supplemental software and drivers if you are replacing your preinstalled operating system with another operating system Adding Memory Depending on the model your computer comes with 8 or 16 megabytes of random access memory RAM Memory can be increased to as much as 40 or 48 megabytes by installing expansion boards Memory expansion boards are sold in matched pairs two two MB boards or 4 MB two four MB boards or 8 MB two eight MB boards or 16 MB and two sixteen MB boards or 32 MB CAUTION Electrostatic discharge can damage electronic components Before touching a memory expansion board ensure that you are discharged of static electricity by touching a grounded metal object To upgrade memory follow these steps 1 Save your work Exit all applications and turn off the computer Remove all external devices including battery packs and the AC Adapter 2 Remove the device from the DualBay see Working with Removable Devices in this guide 3 Close the computer and turn it over bottom side up Understanding Software and Upgrades 4 Pry up the memory compartment cover by pulling up the wide end of the cover 5 Slide the first of two memory boards into the lower
103. to 104 F Nonoperating temperature 4 F to 86 F F 9 Specifications Metric 15 2 mm 279 0 mm 38 8 mm 457 9 10 C to 40 C 20 C to 30 C Index A AC Adapter cautions 5 7 connecting 5 7 AC Energy Saver 5 24 application software installing 10 2 applications See software arrow keys 2 4 audio components 8 2 connectors 2 2 features 8 1 internal microphone 8 5 jacks 8 3 stereo connector 8 4 stereo speakers 2 4 8 7 volume control 8 6 backup CDs 1 2 backup diskettes 1 2 battery battery charge indicator 2 6 battery gauge 3 6 conservation 3 6 low battery condition 5 16 problems 14 3 battery conservation 5 21 Energy Star compliance vii timeouts 5 22 battery gauge popup instructions 5 25 battery pack AC Energy Saver 5 24 Battery Gauge utility 5 25 charge sequence 5 9 charging 5 18 discharging 5 9 14 3 disposing 5 18 extending operating time 5 17 fast charge cycles 5 17 locations 5 9 recycling in Europe 5 19 recycling in North America 5 19 setting conservation level 5 21 storing 5 17 14 5 beeps identifying low battery condition 5 16 brightness control 3 6 C cable lock 2 2 11 7 Compaq authorized dealer locating 14 22 14 23 components bottom panel 2 8 front and left side 2 2 front and right side 2 3 handle 2 9 keyboard 2 4 rear 2 7 status panel 2 6 computer caring for 12 2 shipping 12 4 travel guidelines 12 3 computer checkup T
104. to restore the previously saved long time after low battery condition data to its exact state before restarting the and is now exiting Hibernation computer from it Hard drive error Hard drive has bad Run ScanDisk utility check occurs sectors or has failed the box Automatically fix Reformat the hard drive Contact your Compaq authorized service provider Newly installed hard Hard drive is not Turn off and unplug the drive does not work seated properly computer Remove the battery pack Remove and reinstall the hard drive Hard drive was Turn off the computer then removed and replaced turn it on again while computer was Before removing the hard on in Suspend orin drive make sure computer is Hibernation off unplugged and the battery pack is removed CAUTION You should maintain an up to date backup of your hard drive at all times in case of errors or failures Troubleshooting 14 7 14 8 Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table Hardware Installation Problems and Solutions Problem New device is not rec ognized as part of the computer system Troubleshooting Possible Cause Suspend was not initiated before device was connected The system did not automatically configure the new device Solution Initiate Suspend connect the device and then exit Suspend Check the documentati
105. tor computer was turned on displays information Screen is blank and QuickLock and keyboard is locked QuickBlank were initiated Computer screen and External monitor was external monitor won t connected after the display information computer was turned simultaneously on Solution If available immediately connect the computer to an external power source or replace the battery pack If another power source is not immediately available and Hibernation is disabled attempt to exit Suspend and save any open files However the computer may not have enough power to do this If Hibernation has not been disabled you can let the computer initiate Hibernation Do not interfere with the hiberna tion process Once the computer has turned off replace the battery pack or connect the computer to another power source Then turn the computer back on Press the Fn F4 hotkeys to display information on the computer display press the hotkeys again to display information simultaneously Type your power on password to unlock the keyboard and pointing device and return information to the screen Turn the computer off and reconnect the external monitor Turn the external monitor on then turn the computer on Press the Fn F4 hotkeys to toggle through the three display options NOTE If you are using an external monitor and simultaneously displaying an image on the computer display and the external monitor the image o
106. trackball do not use an abrasive cleaner on it 6 Before replacing the ball clean the trackball assembly Refer to Cleaning Inside the Trackball Assembly Troubleshooting Cleaning Inside the Trackball Assembly To remove dust and buildup on the inside surfaces of the trackball 1 Turn off the computer Remove battery packs Disconnect external devices Remove the trackball Remove any large particles of debris that have fallen into the trackball housing Dip a cotton swab in isopropyl alcohol and squeeze off the excess liquid Carefully wipe inside the cage to remove residue from the surfaces Clean the ball bearings by rubbing with the swab Do not attempt to remove the bearings Do not use alcohol on the sensor window Instead gently wipe the sensor window with a soft dry lint free cloth until all debris is removed Cleaning Inside the Trackball CAUTION To avoid damage to the computer do not use alcohol on the sensor window Troubleshooting 14 21 14 22 5 Allow the parts to air dry before reassembling 6 Replace the ball in the trackball cage 7 Replace the retaining ring by aligning the notches Then use the trackball tool to turn the retaining ring clockwise until it snaps into place 8 Replace the battery pack and reconnect the AC Adapter if necessary Servicing the Computer To get help from Compaq Customer Support or to find a Compaq authorized reseller or service prov
107. u contact your Compaq authorized reseller or service provider for assistance Exit to the Configuration and Diagnostics menu Diagnostics 13 3 13 4 Running The View System Information Inspect Utility The View System Information INSPECT utility provides information about the system once it has been configured This utility provides the following information about the system operating environment Contents of the operating system startup files Current memory configuration ROM versions Type of processor Diskette and hard drives Active printer and communications interfaces Modem Graphics Video Windows WIN INI file Windows SYSTEM INI file You can display print or save the information Your Compaq authorized reseller or service provider may ask you to run this utility to assist in analyzing the system This information allows the service provider to reproduce the same environment on another computer for testing It is recommended that you run View System Information and have the printed results available before placing a call to Compaq Customer Support NOTE This utility is not available from Windows It must be accessed from the Configuration and Diagnostics menu However in Windows the Compaq Diagnostics for Windows utility provides similar information about the computer To run Compaq Diagnostics for Windows click the Windows Start menu then click Settings then click Control Panel then double click the Compaq
108. und EIACTS Ground Ground Ground Printer Data 7 Ground Printer Data 4 Ground Printer Data 1 DCIN CRT Blue CRT Green CRT Red EIATXDAT EIARXDAT Ground Ground Mouse Data Printer ACK Printer Data 6 Printer Data 5 Printer Data 3 Printer Data 2 Printer Data 0 DCIN az 5 O O ON OO A O N 4 12 13 14 15 16 17 18 19 20 21 22 23 PC Card PCMCIA Connector Signal Ground Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Card enable 1 Address bit 10 Output enable Address bit 11 Address bit 9 Address bit 8 Address bit 13 Address bit 14 Program Write enable Ready or busy Interrupt request Power Programming and peripheral supply 1 Address bit 16 Address bit 15 Address bit 12 Address bit 7 Address bit 6 Pin 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 Signal Address bit 5 Address bit 4 Address bit 3 Address bit 2 Address bit 1 Address bit 0 Data bit 0 Data bit 1 Data bit 2 Write protect lO Port is 16 bit Ground Ground Card detect 1 Data bit 11 Data bit 12 Data bit 13 Data bit 14 Data bit 15 Card enable 2 Refresh 10 Read 10 Write Address bit 17 Continued Connector Pin Assignments B 5 B 6 PC Card PCMCIA Connector Continued Pin Signal 47 Address bit 18 48 Address bit 19 49 Address bit 20 50 Address bit 21 51 Power 52 Programming and peripheral supply 2 53 Address bit 22
109. urns off battery conservation features and the system runs at full speed Hibernation is the factory setting on your computer and your system also initiates Hibernation automatically when it reaches a low battery condition However in the None Drain setting the computer will not initiate Hibernation automatically if it has been manually disabled CAUTION Before setting your battery conservation level to None Drain make sure the Hibernation feature has not been disabled Managing Power 5 21 5 22 m Custom Saves battery power according to your specifications by setting timeouts This setting remains in effect until you change it See the following section for more information on timeouts NOTE High Medium Drain or Custom settings remain in effect until you change them Setting a Timeout Timeouts are specified periods of system or component inactivity designed to conserve power When a timeout period has expired battery conservation shuts down the system or the specified components to save power For example the hard disk idle default timeout is two minutes If an application does not access information on the hard disk for two minutes the hard disk shuts down until it is accessed again Timeouts are set through the Conservation Settings or Hibernation tabs in Power Properties Use timeouts in the following ways 1 Use a preset timeout provided with the medium default or high level of battery conservation 2
110. vides additional functionality to your computer including a CD ROM integrated stereo speakers and connections to the convenience base Front and Left Side Components Front and left side components of the MCD include CD ROM drive Integrated stereo speakers Computer expansion posts Components on Front and Left Side of the MCD 7 2 Maximizing Your Portable Expansion Unit Right and Back Side Components Components on the right and back side of the MCD include Dedicated battery bay NOTE Remove the weight saver module from the battery bay before inserting the battery pack Game MIDI port joystick connection AC power connector Expansion connector to attach the unit to the convenience base Eject lever to release the computer from the MCD Components on Right Side and Back of the MCD Maximizing Your Portable Expansion Unit 7 3 Attaching the Computer to the MCD To attach the computer to the MCD follow these steps 1 Turn off the computer and disconnect external devices 2 Close the computer and ensure that the handle is in the carry position 3 Turn the computer over bottom side up 4 Slide open the expansion slot cover on the bottom of the computer Opening the Expansion Slot Cover 7 4 Maximizing Your Portable Expansion Unit 5 Turn the computer over right side up 6 Tilt the computer at an angle to line up the two notches on the computer with the guide hooks on the right s
111. w to use 5 22 setting 5 22 touchpad cleaning 4 3 components 4 3 using 4 3 trackball cleaning 14 20 components 4 4 using 4 4 travel guidelines 12 3 troubleshooting battery 14 3 cleaning trackball 14 20 diskette diskette drive 14 6 display screen 14 15 flash memory cards 14 12 hard drive 14 7 hardware installation 14 8 helpful hints 14 1 memory 14 10 minor problems 14 2 monitor self test 14 10 numeric keypad 14 9 PC Card 14 11 pointing device 14 18 power 14 13 printer 14 14 software 14 17 sound 14 17 TV connecting NTSC PAL 9 6 U upgrading display 10 3 hard drive 10 3 processor 10 3 user programmable keys 2 4 3 2 assigning 3 3 key assignments 3 4 schemes 3 4 unassigning 3 3 V video diagnostics 13 4 view system information INSPECT running 13 4 volume control with hotkeys 3 5 8 6 W warranty 1 1 weight saver module 5 14 wireless data transfer 9 7 worldwide telephone numbers 1 3 Index 1 5
112. y amp Comfort Guide 1 1 Windows interface 1 2 operating system diagnostics 13 4 replacing 10 2 options Add New Hardware icon 9 2 Device Manager utility 9 2 online catalog 1 2 P PaqFax telephone number 1 3 parallel connector 2 7 passwords 11 2 if you forget 11 3 setting power on password 11 2 setup password 11 4 PC Card compatibility 9 3 eject buttons 2 2 PC Card Solution logo 9 3 problems 14 11 slots 2 2 telephony 9 5 types 9 3 PC Cards 1 1 inserting 9 4 removing 9 4 PCMCIA See PC Cards Index l 3 1 4 pointing device cleaning 14 20 features 2 8 installing 4 7 Mouse utility 4 2 problems 14 18 removing 4 5 touchpad 4 3 trackball 4 4 POST See Power on Self Test power power button 2 4 5 2 power properties utility 5 20 problems 14 13 when to turn off 5 2 Power properties how to access 5 20 power properties features 5 20 Power On Self Test POST 13 1 printed references 1 1 Introducing MS Windows 95 1 1 Quick Setup 1 1 Reference Guide 1 1 Safety amp Comfort Guide 1 1 warranty 1 1 printer diagnostics 13 4 problems 14 14 self test 14 14 Printing the screen 3 8 problem solving See troubleshooting processor diagnostics 13 4 upgrading 10 3 Q quick controls identifying 11 5 initiating 11 6 QuickBlank 3 5 11 5 QuickBoot 11 5 QuickLock 3 5 11 5 Index RAM See random access memory random access memory expanding 10 2 real time clock

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