Home

Cisco Systems GRP-B User's Manual

image

Contents

1. Bank 2 gt DRAM pimms c Bank 1 TTT PCMCIA slots Console port Alphanumeric slot 0 bottom LED displays slot 1 top Ethernet interface RJ 45 or MII Product Overview W Note The onboard Flash memory called bootflash contains the Cisco IOS software boot image and a Flash memory card or Flash disk contains the Cisco IOS software image Storing the Cisco IOS images in Flash memory enables you to download and boot from upgraded Cisco IOS software images remotely or from software images that reside in GRP Flash memory The Cisco 12000 Series Router system supports downloadable system software for most Cisco IOS software upgrades which enables you to remotely download store and boot from a new Cisco IOS software image The Cisco IOS software runs from within GRP DRAM For specific Cisco IOS software requirements for the GRP see the Cisco IOS Software Requirements section on page 3 78 4339 09 Cisco 10S Software HE Product Overview Memory Components Figure 2 shows the locations of the various types of memory used on the GRP GRP memory component types are presented in the following sections e DRAM e SRAM e NVRAM e Flash Memory Their functions are presented in Table 1 Table 1 GRP Memory Components Type Size Quantity Description Location DRAM 64 to 512 MB 1 or 2 64 1
2. Bank 2 42 oat om A TTET vs F E P L VA og Auxiliary port PCMCIA slots Console port Alphanumeric slot 0 bottom LED displays slot 1 top Ethernet interface RJ 45 or MII Upgrading GRP Memory 78 4339 09 43 Implementing Additional Configuration and Maintenance Tasks S Note S Each GRP DIMM socket has one plastic lever on one end which you use to remove the DIMM from its socket See Figure 16 Before proceeding ensure that you have the proper tools and ESD prevention equipment available To upgrade DRAM you will install DIMMs in one or two banks U39 and U42 Table 14 lists the various available configurations of DRAM DIMMs the number of DIMMs for each configuration and the DRAM banks they occupy Note which banks you should use given the combinations of available DIMM sizes and the maximum DRAM you require Note S Depending on your router s configuration and the protocols and features your system is running you might require more than 128 MB of DRAM Upgrade your system DRAM based on your current configuration this potential requirement and the information in Table 14 Table 14 GRP Memory Options Total Route Memory Ordered Cisco Product Number DIMM Modules DRAM DIMM Sockets 64 MB MEM GRP LC 64 1 64 MB DIMM U39 or U42 128 MB MEM GRP LC 128 1 128 MB DIMM U39 256 MB MEM
3. Bit14 Bit10 Address lt net gt lt host gt Off Off lt ones gt lt ones gt Off On lt zeros gt lt zeros gt On On lt net gt lt zeros gt On Off lt net gt lt ones gt Bits 11 and 12 in the configuration register determine the data transmission rate of the console terminal Table 13 shows the bit settings for the four available rates The factory set default data transmission rate is 9600 Table 13 System Console Terminal Transmission Rate Settings Baud Bit12 Bit11 9600 O 0 4800 JO 1 Configuring the Software Configuration Register Po B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Table 13 System Console Terminal Transmission Rate Settings continued Baud Bit12 Bit11 2400 1 1 1200 1 0 Bit 13 determines the server response to a bootload failure Setting bit 13 causes the server to load operating software from Flash memory after five unsuccessful attempts to load a boot file from the network Clearing bit 13 causes the server to continue attempting to load a boot file from the network indefinitely By factory default bit 13 is cleared to 0 Flash Disks and Flash Memory Cards in the GRP Procedures for using Flash memory cards or Flash disks in the GRP and information on the Flash memory functions are presented in the following sections Installing and Removing Flash Memory Card or Flash Disk in GRP Notes About ATA Fl
4. appear as the file is downloaded and the C characters signify calculation of the cyclic redundancy check CRC value which is a verification that the file has been correctly downloaded to the Flash memory card or Flash disk You must now reboot the system Flash Disks and Flash Memory Cards in the GRP Pa B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Copying Cisco IOS Software Images Between Flash Memory Cards or Flash Disks S As future releases of Cisco IOS software become available you will receive these images either as a file booted from a network server a file on floppy disk or a file on a Flash memory card or Flash disk The following scenario describes how to use a newly released Cisco IOS software image on a Flash memory card or Flash disk in a system that has an older image on a Flash memory card or Flash disk in slot 0 and a default boot Cisco IOS software image in the onboard Flash memory For this scenario the filenames are as follows e The New image on the new Flash memory card or Flash disk is image new e The old image in the Flash memory card or Flash disk in slot 0 is image old e The bootable image in onboard Flash memory is image boot Use the Cisco IOS software image used by default to boot the system if no other images are available You will copy the new Cisco IOS software image from the new Flash memory card or Flash disk onto the Flash memory card or Flash disk t
5. If there is no boot system command the Cisco 12000 Series Router forms a default boot filename for booting from a network server See Table 11 for the format of these default filenames In the following example the software configuration register is set to boot the system from onboard Flash memory and to ignore Break at the next reboot of the system Router conf term Enter configuration commands one per line End with CNTL Z Router config config register 0x2102 Router config boot system flash filename Crtl z Router The server creates a default boot filename as part of the automatic configuration process To form the boot filename the server starts with the name cisco and adds the octal equivalent of the boot field number a hyphen and the processor type name GRP Table 11 lists the default boot filenames A boot system configuration command in the configuration file in NVRAM overrides the default filename created for booting over the network Note If a bootable Cisco IOS software image exists in a Flash memory card or Flash disk installed in PCMCIA slot 0 or slot 1 the configuration register setting is overridden and the bootable Cisco IOS software image will be booted instead of the default TFTP bootable Cisco IOS software image cisco2 GRP through ciscol17 GRP Table 11 Default Boot Filenames Action File Name Bit3 Bit2 Bit1 Bit 0 Bootstrap mode 0 0 0 0 Default software 0 0 0 1 cisco2
6. Router copy running config startup config Copying Files to Flash Memory A Copying a new Cisco IOS software image to Flash memory might be required whenever a new Cisco IOS software release or maintenance release becomes available Copying a system configuration file might also be required if you want to keep a backup copy of it Use the information in this section to copy any type of file to Flash memory Caution In general we recommend that you upgrade Cisco IOS software images in Flash memory one at a time do not delete all known good images at one time Also upgrade Flash memory or Flash disks separately from onboard Flash memory to avoid losing important Cisco IOS software images that are known to be good The onboard Flash memory is referred to as the bootflash Note If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument Use the command copy tftp filename bootflash slot0 slot1 filename for the copy procedure where tftp filename is the source of the file and bootflash slot0 slot1 filename is the destination in onboard Flash memory or on either of the Flash memory cards or Flash disks An example of the copy tftp filename command follows Router copy tftp myfilel slot0O myfilel 20575008 bytes available on device slot0 proceed confirm Address or name of remote host 1 1 1 1 Loading new image from 1 1 1
7. console port check your terminal s documentation to determine the baud rate of the terminal you plan to use The baud rate of the terminal must match the default baud rate 9600 baud Set up the terminal as follows 9600 baud 8 data bits no parity and 2 stop bits 9600 8N2 The console port requires a straight through EIA TIA 232 cable Use the console cable provided to connect the terminal to the console port on the GRP Figure 5 Console and Auxiliary Port Connections Z DB 25 female ga a Modem a amp E SZE al Z 90000 l lt _ Auxiliary a A is port e bp I lt 5 Console J 8 H port I og Be g Console terminal DB 25 male 3 A EU 8 GRP r amp Note The console and auxiliary ports are both asynchronous serial ports any devices connected to these ports must be capable of asynchronous transmission Asynchronous is the most common type of serial device for example most modems are asynchronous devices The console port on the GRP is an EIA TIA 232 DCE DB 25 receptacle Both Data Set Ready DSR and Data Carrier Detect DCD signals are active when the system is running The console port does not support modem control or hardware flow
8. or your running configuration file from DRAM Use the procedures in the following sections to first copy the configuration file from either NVRAM or DRAM to a Flash memory card or Flash disk and then to copy the configuration file from a Flash memory card or Flash disk back to NVRAM Note You cannot copy files directly into DRAM Copying Configuration File from GRP NVRAM to Flash Memory Card or Flash Disk amp You can use the command copy startup config slot0 slot1 filename for the copy procedure where startup config is the file s source NVRAM and slot0 slot1 filename is the file s destination in either of the Flash memory cards or Flash disks Note that the environmental variable CONFIG_FILE must be pointing set to NVRAM which is the system default Note Step 1 If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument Use the following procedure to copy a configuration file from GRP NVRAM to a Flash memory card or Flash disk Use the show boot command to display the current setting for the environmental variable CONFIG_FILE as follows Router show boot display text omitted CONFIG_FILE variable Current CONFIG_FILE variable display text omitted The preceding example shows that the environmental variable CONFIG_FILE is set for NVRAM by default Flash Disks and Flash Memory Cards in
9. 1 Caution Step 6 The b flash disk0 and b flash disk1 commands are only used from the ROM monitor rommon gt prompt when the system fails to load normally Do not use these commands from the router router gt prompt While the system boots the console screen displays a script and system banner similar to the following Cisco Internetwork Operating System Software IOS tm GS Software GSR P MZ Released Version 11 2 9 GS Copyright c 1986 1997 by cisco Systems Inc Compiled Sat 10 May 97 06 02a Observe the system startup banner When you start up an unconfigured system for the first time the system automatically enters the setup facility which determines which interfaces are installed and prompts you for configuration information for each one Starting the System and Observing Initial Conditions P26 B 78 4339 09 Step7 Verifying Interface Status I On the console screen after the system displays the system banner and hardware configuration the following System Configuration Dialog prompt appears System Configuration Dialog At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Continue with configuration dialog yes no You have the option of proceeding with the setup facility or exiting from setup and using configuration commands to configure global system wide and interface specif
10. 1 via Ethernet0 Eth E IRE ee LAT A NA he La ASL ae AE ee OE a OE ea A AT ee ee ee ae eee CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC Router In the preceding example the exclamation points appear as the file is downloaded and the C characters signify calculation of the cyclic redundancy check CRC value which is a verification that the file has been correctly downloaded to the Flash memory card or Flash disk 78 4339 09 Flash Disks and Flash Memory Cards in the GRP Hi Implementing Additional Configuration and Maintenance Tasks Copying a Cisco IOS Software Image into Flash Memory Card or Flash Disk S You can copy a Cisco IOS software image into Flash memory however you must first format the Flash memory card or Flash disk and make the image in the Flash memory card or Flash disk bootable If you have not already done this see the Formatting a Flash Memory Card or Flash Disk section on page 37 and the Specifying Cisco IOS Image Used to Boot the System section on page 39 Note Step 1 Step 2 If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument Before you copy a C
11. 3 AWG American Wire Gauge This gauge is specified by the E A TIA 568 standard 4 This is the cable between the MII port on the GRP and the appropriate transceiver 5 This length is specifically between any two stations on a repeated segment Table 7 lists IEEE 802 3u physical characteristics for LOOBASE TX Table 7 IEEE 802 3u Physical Characteristics Parameter 7 AOOBASETX Data rate Mbps 100 Signaling method Baseband Maximum segment length 100 m between DTE and repeaters Media Category 5 UTP for RJ 45 or MII Topology Star Hub 1 DTE data terminal equipment Ethernet Interface Cable Connection Procedure The RJ 45 and MII receptacles on the GRP represent two physical connection options for one Ethernet interface therefore you can use either the RJ 45 connection or the MII connection but not both simultaneously RJ 45 and MII cables are not available from Cisco Systems they are available from outside commercial cable vendors Use the following procedure to connect cables to the GRP s Ethernet interface Connecting to the Ethernet Port 22 B 78 4339 09 ReplacingaGRP W e MII connections Attach an MII cable directly to the MII receptacle on the GRP or attach a 100BASET transceiver with the media appropriate to your application to the MII port on the GRP See Figure 10 Be sure to use the appropriate strain relief on cable connections e RJ 45 connections Attach the Category 5 U
12. 39 GND Common ground 1 20 21 40 V 5 0 VDC 1 Any pins not indicated are not used 2 The signals Tx_CLK and Rx_CLK are generated by the external transceiver 78 4339 09 Connecting to the Ethernet Port E W Replacing a GRP Table 6 lists the cabling specifications for 100 Mbps transmission over unshielded twisted pair UTP and shielded twisted pair STP cables Note At the auto sensed data transmission rate of 100 Mbps the Ethernet port provides maximum usable bandwidth that is less than 100 Mbps a maximum usable bandwidth of approximately 20 Mbps can be expected if you use either the MII or RJ 45 connection Transmission speed is determined by the network to which the Ethernet interface is connected and is not user configurable Table 6 Specifications and Connection Limits for 100 Mbps Transmission Parameter RJ 45 MII Cable specification Category 5 UTP 22 to 24 Category 3 4 or 5 150 ohm UTP or STP AWG or multimode optical fiber Cable length max 1 64 ft 0 5 m MII to MII cable Segment length max 328 feet 100 m for 3 28 ft 1 m or 1312 ft 400 m 100BASE TX for 1 OOBASE FX Network length max 656 feet 200 m with 1 repeater 1 EIA TIA 568 or EIA TIA 568 TSB 36 compliant 2 Cisco Systems does not supply Category 5 UTP RJ 45 or 150 ohm STP MII cables or MII transceivers these items are available commercially
13. GRP Alphanumeric Display LEDs Front Panel View lt lt Upper alphanumeric LED display four digits lt lt Lower alphanumeric LED display four digits Table 8 GRP Alphanumeric Display LED Sequences LED Display Description MRAM GRP microcode loads into MBus random access memory RAM where nnnn nnnn is the microcode version For example Microcode Version 1 17 displays as 0117 MSTR This GRP is enabled and recognized by the system RP 1 The version of microcode running on your GRP might be different Starting the System and Observing Initial Conditions 78 4339 09 25 HZ Starting the System and Observing Initial Conditions Step 4 Step 5 gt Caution A During the line card boot process which occurs immediately after the GRP boots observe the alphanumeric display LEDs on each line card The system attempts to boot identical line cards in parallel Furthermore the system boots line cards as soon as they are powered on and become available for a system boot The physical location of the alphanumeric display LEDs on the line cards is the same as on the GRP which is shown in Figure 12 Refer to the appropriate line card installation and configuration note for complete details on line card display LED sequences You must meet the following criteria to successfully boot the GRP e Flash memory card or Fl
14. an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses This apparatus complies with EN55022 Class B radiated and conducted emissions requirements English Statement of Compliance This class A digital apparatus complies with Canadian ICES 003 French Statement of Compliance Europe EU Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada This apparatus complies with EN55022 Class A and EN55024 standards when used as ITE TTE equipment and EN 300 386 2 EN55022 class B with shielded CATS Ethernet cable non central office equipment for Telecommunications Network Equipment TNE 78 4339 09 Electromagnetic Compatibility Regulatory Statements HI Preparing for Installation Class A Notice for Hungary Warning This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements MSZEN55022 Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used Figyelem Figyelmeztet s a felhaszn l i k zik nyv sz m ra Ez a berendez s A oszt ly term k felhaszn l s ra s zembe helyez s re a magyar EMC A oszt ly k vetelm nyeknek MSZ EN 55022 megfeleloen ker lhet sor illetve ezen A
15. beginning any procedure requiring access to the chassis interior locate the emergency power off switch for the room in which you are working e Disconnect all power and external cables before moving a chassis e Do not work alone when potentially hazardous conditions exist never assume that power has been disconnected from a circuit always check e Do not perform any action that creates a potential hazard to people or makes the equipment unsafe e Carefully examine your work area for possible hazards such as moist floors ungrounded power extension cables and missing safety grounds 78 4339 09 Preventing Electrostatic Discharge jg W Replacing a GRP Required Tools and Parts You need the following tools and parts to remove and replace a GRP If you need additional equipment contact a Cisco customer service representative for ordering information e 3 16 inch flat blade screwdriver for the captive installation screws that secure the GRP in its slot e ESD prevention equipment or the disposable ESD preventive wrist strap included with all spares and upgrade kits e Antistatic mat foam pad or bag for the removed GRP Place the removed GRP into an antistatic bag if you plan to return it to the factory or on an antistatic mat or foam if you are replacing components and will reinstall the GRP Replacing a GRP The following sections describe the procedures for replacing a GRP in your system Before beginning the proc
16. disk with Cisco IOS Release 12 0 22 S or later ATA Flash Disk Boot Image Support Requirements amp A boot image that supports the ATA file system must reside in bootflash To enable booting from a Flash disk set the configuration register bits to 0x2102 and add a boot system command to the configuration as follows Router config config reg 0x2102 Router config 4Z Router write mem Router configure terminal Enter configuration commands one per line End with CTRL Z Router config boot system disk0 gsr p mz 120 19 S Note See the Cisco IOS online publication Loading and Maintaining System Images and Microcode for details on this procedure Formatting a Flash Memory Card or Flash Disk amp The Flash memory card or Flash disk that shipped with your router contains the Cisco IOS software image you need to boot your router In some cases you might need to insert a new Flash memory card or Flash disk and copy images or backup configuration files onto it Before you can use a new Flash memory card or Flash disk you must format it Note In the following procedure you are assumed to have already booted your router Use only linear Flash memory cards or ATA Flash disks 78 4339 09 Flash Disks and Flash Memory Cards in the GRP E Implementing Additional Configuration and Maintenance Tasks A Caution The following formatting procedure erases all information on the Flash memory card or
17. encrypted the following password recovery procedure will not work and you will have to reconfigure the system you will not be able to reboot it To reconfigure the system use the displayed configuration which is shown using the show startup config EXEC command See Step 11 Attach an ASCII terminal to the GRP console port Configure the terminal to operate at 9600 bps 8 data bits no parity 2 stop bits or to whatever settings the console port is set Enter the show version command to display the existing configuration register value Note this value for later use If Break is disabled power cycle the router To power cycle turn off power wait 5 seconds then turn it on again If Break is enabled on the router press the Break key or send a break by holding down the Control key and pressing the right square bracket key then proceed to Step 5 Within 5 seconds of turning on the router press the Break key This action causes the terminal to display the bootstrap program prompt as follows rommon 1 gt 78 4339 09 Recovering Lost Password Implementing Additional Configuration and Maintenance Tasks Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Set the configuration register to ignore the configuration file information as follows rommon 1 gt confreg Configuration Summary enabled are console baud 9600 boot image specified by the boot system command or default to cisco
18. image boot is used Enable the router as follows Router gt enable Password Router Insert the new Flash memory card or Flash disk in slot 1 Use the following command to copy the file image new in slot to the Flash memory card or Flash disk in slot 0 only if there is enough memory space for the two images to coexist Router copy slotl image new slot0 image new You can also enter the previous command as copy slot1 image new slot0 78 4339 09 Flash Disks and Flash Memory Cards in the GRP E Implementing Additional Configuration and Maintenance Tasks Step 5 Use the following series of commands to designate the file image new in the Flash memory card or Flash disk in slot 0 as the default boot image Router config t Router config no boot system Router config boot system flash slot0 image new Crtl z Router copy running config startup config Router reload When the system reloads it will boot the file image new from the Flash memory card or Flash disk in slot 0 Copying System Configuration Files Between GRP Memory and a Flash Memory Card or Flash Disk amp Copying a configuration file to a Flash memory card or Flash disk in PCMCIA slot 0 or slot 1 might be required if you do not have access to a TFTP server on which you can temporarily store your configuration file You can then copy the configuration file back to NVRAM at any time You can copy your startup configuration file from NVRAM
19. link activity LINK collision detection COLL data transmission TX and data reception RX e 2RJ 45 or MII Ethernet port selection LEDs labeled MI and RJ 45 When on identify which one of the two Ethernet connections you selected When the RJ 45 port is selected its LED is on and the MII LED is off When the MII port is selected its LED is on and the RJ 45 LED is off 78 4339 09 Verifying Interface Status W Configuring the Ethernet Interface Figure 13 GRP LEDs Partial Front Panel View H10762 Configuring the Ethernet Interface A The IEEE 802 3 Ethernet interface located on the GRP allows connections to external Ethernet networks and is capable of data transmission rates of 10 Mbps and 100 Mbps At the auto sensed data transmission rate of 100 Mbps the Ethernet port provides maximum usable bandwidth that is less than 100 Mbps expect a maximum usable bandwidth of approximately 20 Mbps for either the MII or RJ 45 connection Transmission speed which is not user configurable is determined by the network to which the Ethernet interface is connected The Ethernet interface does not provide external routing functions it is primarily designed as a Telnet port into the GRP and for booting and or accessing Cisco IOS software images over a network to which the Ethernet interface is directly connected Caution An Ethernet port is used primarily as a Telnet p
20. of the female MII receptacle on GRP The MII receptacle uses two screw type locks called jackscrews see Figure 9 to secure the cable or transceiver to the MII port MII cables and transceivers have knurled thumbscrews screws that you can tighten with your fingers that you fasten to the jackscrews on the GRP s MII connector Use the jackscrews to provide strain relief for your MII cable The RJ 45 modular plug has strain relief functionality incorporated into the design of its standard plastic connector Figure 9 MII Receptacle Horizontal Orientation Olt JJO Table 5 lists the MII connector pinout and signals MII cables and transceivers are not available from Cisco Systems but are available commercially Table 5 MII Receptacle Pinout Pin Signal Input Output Input Output Description 14 to 17 TxD Yes Transmit Data 12 Tx CLK Yes Transmit Clock 11 Tx_ER Yes Transmit Error 13 Tx_EN Yes Transmit Enable 3 MDC Yes MII Data Clock 4to7 RxD Yes Receive Data 9 Rx CLK Yes Receive Clock 10 Rx_ER Yes Receive Error 8 Rx_DV Yes Receive Data Valid 18 COL Yes Collision 19 CRS Yes Carrier Sense 2 MDIO Yes MII Data Input Output 22 to
21. publication that provides the latest networking trends technology breakthroughs and Cisco products and solutions to help industry professionals get the most from their networking investment Included are networking deployment and troubleshooting tips configuration examples customer case studies tutorials and training certification information and links to numerous in depth online resources You can access Packet magazine at this URL http www cisco com packet e iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives You can access iQ Magazine at this URL http www cisco com go iqmagazine e Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj e Training Cisco offers world class networking training Current offerings in network training are listed at this URL http www cisco com en US learning index htm This document is to be used in conjunction with the installation and configuration guide for your Cisco 12000 Series Router CCVP the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Reg
22. rdi m d aa Q m H Ejector lever and S captive e screw a Is z A Caution A GRP that is only partially removed from the backplane can halt the system A Caution Before you replace the GRP back up the running configuration to a Trivial File Transfer Protocol TFTP file server or an installed Flash memory card or Flash disk so that you can retrieve it later If the configuration is not saved the entire configuration will be lost inside the NVRAM on the removed GRP and you will have to reenter the entire configuration manually For instructions on how to save the configuration file see the Copying Files to Flash Memory section on page 41 This procedure is not necessary if you are temporarily removing a GRP lithium batteries will retain the configuration in memory until you replace the GRP in the system Figure 4 shows the ejector levers Removing a GRP 78 4339 09 ca W Replacing a GRP Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 A Figure 4 Ejector Levers and Captive Installation Screw Cisco 12012 shown Loosen o Y cl c captive Za e screws 5 Ojj e pA Fi KAri ING NGNE Q S e d a d a a A A A B B Be Adla io 0000 Pivot ejector levers away from card to unseat card ge CD po Oi Sodas 88885 e ig 0
23. 000000 H10704 Grasp card carrier to slide card out of slot To remove a GRP follow these steps Turn off system power If you are replacing the GRP in a system with one GRP copy the currently running configuration file to a TFTP server or Flash memory so that you can retrieve it later See the Copying Files to Flash Memory section on page 41 Attach an ESD preventitive wrist strap to yourself and to one of the two ESD connection sockets located on the front edges of the upper card cage Cisco 12012 Cisco 12016 or Cisco 12416 to the ESD connection socket located on the lower left edge of the upper card cage Cisco 12008 or to bare metal on the frame If you are replacing a GRP disconnect any devices that are attached to the console or auxiliary ports If you are removing a GRP for maintenance and will reinstall the same one you can leave the devices attached provided that doing so will not strain the cables Using a 3 16 inch flat blade screwdriver loosen the two captive screws on the ends of the GRP See Figure 4a Place your thumbs on the ends of each of the ejector levers and simultaneously pull them both away from the GRP faceplate in the direction shown in Figure 4b to release the GRP from the upper card cage slot and to dislodge the GRP edge connector from the backplane Grasp the GRP faceplate with one hand and pull the GRP straight out of the slot keeping your other hand under the GRP to guide it S
24. 00084 May 10 1997 19 24 12 gsr p mz 112 8 3 1215 May 10 1997 20 30 52 myfilel 4 6176844 May 10 1997 23 04 10 gsr p mz 112 8 1 5 1186 May 10 1997 16 56 50 myfile2 9197156 bytes available 11381148 bytes used Copying Configuration File from Flash Memory Card or Flash Disk to GRP NVRAM Following is an example of copying your startup configuration file from a Flash memory card or Flash disk in PCMCIA slot 0 or slot 1 back to NVRAM e Flash memory cards Use the command copy slot0 slot1 filename startup config where slot0 slot1 filename is the source of the file Flash memory card and startup config is the destination NVRAM e Flash disks Use the command copy disk0 disk1 filename startup config where disk0 disk1 filename is the source of the file Flash disk and startup config is the destination NVRAM Step1 Use the copy slot0 filename startup config command as follows Router copy slotO myfile startup config ok Router Step2 Use the copy startup config running config command to ensure that the startup configuration file now stored in NVRAM is the default running configuration file used by the system as follows Router copy startup config running config Router SSYS 5 CONFIG_I Configured from memory by console Router Flash Disks and Flash Memory Cards in the GRP Pas B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Recovering from Locked Blocks in Flash
25. 2 GRP do you wish to change the configuration y n n y enable diagnostic mode y n n enable use net in IP bcast address y n n enable load rom after netbootfails y n n enable use all zero broadcast y n n enable break abort has effect y n n enable ignore system config info n y change console baud rate y n n change boot characteristics y n n n n Configuration Summary enabled are console baud 9600 boot image specified by the boot system command or default to cisco2 GRP Do you wish to change the configuration y n n You must reset or power cycle for the new config to take effect Initialize the router by entering the i command as follows rommon 1 gt i The router power cycles the configuration register is set to ignore the configuration file and the router boots the boot system image and prompts you with the system configuration dialog as follows System Configuration Dialog Enter no in response to the system configuration dialog prompts until the following system message is displayed Press RETURN to get started Press Return After some interface information displays the prompt appears as follows Router gt Enter the enable command to enter enabled mode The prompt changes to the following Router Enter the show start up config EXEC command to display the enable password in the configuration file Enter the configure terminal
26. 28 or 256 MB DIMMs based on the required DRAM _ U39 bank 1 configuration for main Cisco IOS software functions default U42 bank 2 configuration is 128 MB SRAM 512 KB fixed SRAM for secondary CPU cache memory functions NVRAM 512 KB fixed 1 NVRAM for system configuration files Flash memory 18 MB SIMM 1 Contains Cisco IOS software images system configuration U17 files and other user defined files on the GRP Flash memory 1 to 2 Contains Cisco IOS software images system configuration Flash disk files and other user defined files on up to two Flash memory slot 0 and cards or Flash disks slot 1 Flash boot 512 KB 1 Flash EPROM for the ROM monitor program boot image ROM 1 64 MB of DRAM serves as a replacement for any DRAM DIMM slot on a minimum configuration of 128 MB both slots populated for the GRP 2 GRP route memory configurations of 512 MB are only compatible with Product Number GRP B Cisco IOS Release 12 0 19 S or 12 0 19 ST or later and ROMMON Release 11 2 181 or later are also required po ag m Pw DRAM NVRAM is not user configurable or field upgradeable SIMM socket is wired for Cisco s own design and does not accept industry standard 80 pin Flash SIMMs Linear Flash memory cards and ATA Flash disks can be used in either or both Flash card slot s Default DRAM configuration is 128 MB Bank 1 U39 must be populated first You can use one or both banks to configure DRAM up t
27. DO dynamic random access memory DRAM on two 60 nanosecond ns dual in line memory modules DIMMs 128 MB of DRAM is the minimum shipping configuration for the GRP Note GRP route memory configurations of 512 MB are only compatible with Product Number GRP B In addition Cisco IOS Release 12 0 19 S or 12 0 19 ST or later and ROMMON Release 11 2 181 or later are also required SRAM 512 kilobytes KB of static random access memory SRAM for secondary CPU cache memory functions SRAM is not user configurable or field upgradeable NVRAM 512 KB of nonvolatile RAM NVRAM NVRAM is not user configurable or field upgradeable Memory Most of the additional memory components used by the system including onboard Flash memory and up to two Personal Computer Memory Card International Association PCMCIA based Flash memory cards and advanced technology attachment ATA Flash disks Sensors Air temperature sensors for environmental monitoring Cisco IOS Software The Cisco IOS software images that run the Cisco 12000 Series Router system reside in Flash memory which is located on the GRP in the form of a single in line memory module SIMM and on up to two Flash cards called Flash memory cards or Flash disks which insert into the two slots slot 0 and slot 1 on the front of the GRP See Figure 2 S Note GRP Components u 78 4339 09 Figure 2 GRP Horizontal Orientation
28. Flash disk To prevent the loss of important data that might be stored on a Flash memory card or Flash disk proceed carefully If you want to save the data on a Flash memory card or Flash disk copy the data to a server before you format the card To format a new Flash memory card or Flash disk follow these steps Note Step 1 Step 2 The flash card command examples presented in this publication assume the use of a standard linear Flash memory card If you are using an ATA Flash disk replace any commands with either the slot0 or slot1 command argument with a disk0 or disk1 command argument After booting your router insert the Flash memory card or Flash disk into slot 0 Use the procedure in the Installing and Removing Flash Memory Card or Flash Disk in GRP section on page 35 If slot 0 is not available use slot 1 Enter the format slot0 or format slot1 command as follows Router format slot0 All sectors will be erased proceed confirm Enter volume id up to 30 characters NewCard Formatting sector 1 Format device slot0 completed Router amp Note For this example a 20 MB Flash memory card was used At the line Formatting sector the system counts backward from 160 to 1 The new Flash memory card or Flash disk is now formatted and ready to use For complete command descriptions and configuration information refer to the Configuration Fundamentals Command Reference the Config
29. GRP 0 0 1 0 cisco3 GRP 0 0 1 1 78 4339 09 Configuring the Software Configuration Register E Implementing Additional Configuration and Maintenance Tasks Table 11 Default Boot Filenames continued Action File Name Bit3 Bit2 Bit1 Bit 0 cisco4 GRP 0 1 0 0 cisco5 GRP 0 1 0 1 cisco6 GRP 0 1 1 0 cisco7 GRP 0 1 1 1 ciscol0 GRP 1 0 0 0 ciscol1 GRP 1 0 0 1 ciscol2 GRP 1 0 1 0 ciscol3 GRP 1 0 1 1 ciscol4 GRP 1 1 0 0 ciscol5 GRP 1 1 0 1 ciscol6 GRP 1 1 1 0 ciscol7 GRP 1 1 1 1 Bit 8 controls the console Break key Setting bit 8 the factory default causes the system to ignore the console Break key Clearing bit 8 causes the system to interpret the Break key as a command which forces the system into the bootstrap or ROM monitor thereby halting normal operation Regardless of the setting of the break enable bit a break causes a return to the ROM monitor during the first few seconds approximately 5 seconds of booting Bit 9 is unused Bit 10 controls the host portion of the IP broadcast address Setting bit 10 causes the processor to use all zeros clearing bit 10 the factory default causes the processor to use all ones Bit 10 interacts with bit 14 which controls the network and subnet portions of the broadcast address Table 12 shows the combined effect of bits 10 and 14 Table 12 Configuration Register Settings for Broadcast Address Destination
30. GRP LC 256 2 128 MB DIMMs U39 and U42 256 MB MEM GRP 256 1 256 MB DIMM U39 512 MB MEM GRP 512 2 256 MB DIMMs U39 and U42 1 Do not mix memory sizes If installing 2 DIMMs both DIMMs must be the same size 2 For GRPs equipped with 64 MB this option adds a second 64 MB DIMM for a total of 128 MB 3 This product is no longer available Replace it with Cisco Product Number MEM GRP 256 4 Only compatible with Product Number GRP B 5 GRP route memory configurations of 512 MB are only compatible with Product Number GRP B In addition Cisco IOS Release 12 0 19 S or 12 0 19 ST or later and ROMMON Release 11 2 181 or later are also required Note A If your system includes redundant GRPs both GRPs should have the same memory size Redundancy is not supported when using a GRP and a PRP in the same chassis Cisco strongly recommends that you avoid configuring your router using mixed route processor cards Refer to the Route Processor Redundancy Plus for the Cisco 12000 Series Internet Router publication for more information on redundancy Caution To prevent system and memory problems when installing DRAM make sure that the card s DRAM DIMMS are 3 3VDC 60 ns EDO devices Do not attempt to install other DRAM devices in the GRPs DIMM sockets Upgrading GRP Memory 50 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Removing DIMMs gt Caution Step 1 Step 2 St
31. Gigabit Route Processor Installation and Configuration Note Product Numbers GRP B GRP Document Order Number DOC 784339 This hardware installation and configuration note describes the Gigabit Route Processor GRP the route processor for use in Cisco 12000 Series Routers Document Contents Following are the sections in this document e Important Information page 2 e Product Overview page 3 e Preparing for Installation page 10 e Replacing a GRP page 14 e GRP Boot Process Overview page 24 e Starting the System and Observing Initial Conditions page 24 e Verifying Interface Status page 27 e Configuring the Ethernet Interface page 28 e Implementing Additional Configuration and Maintenance Tasks page 30 e Obtaining Documentation page 53 e Documentation Feedback page 54 e Obtaining Technical Assistance page 54 e Obtaining Additional Publications and Information page 55 Cisco Sys TEMS Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA Copyright 1997 2002 Cisco Systems Inc All rights reserved W important Information Important Information This section contains information about the following hardware and software requirements e Router Information e Cisco IOS Software Requirements e Product Overview Router Information For hardware installation and maintenance information on Cisco 12000 Series Routers refer to the installation and configuration gui
32. If the ROM monitor is not configured to autoboot you must enter the appropriate b command at the ROM monitor prompt rommon gt to boot the Cisco IOS software 7 When the Cisco IOS software boots it polls all other cards in the system and powers them up loading their Cisco IOS software as needed 8 GRP waits for all other cards to finish their boot processes Starting the System and Observing Initial Conditions This section describes the initial system startup processes and procedures Use the following procedure to start your system Step 1 Turn on each installed power supply by turning its system power switch to the on I position GRP Boot Process Overview as 78 4339 09 Starting the System and Observing Initial Conditions i For AC input power supplies the green AC OK LED should go on For DC input power supplies the green input OK LED should go on For both types of power supplies the output fail LED should be off Step2 Listen for the system blower modules or fan trays in the router you should immediately hear them operating In a noisy environment place your hand in front of the exhaust vents to verify that the blower modules are operating Step3 During the GRP boot process observe the GRP alphanumeric display LEDs which are located at one end of the GRP near the ejector lever See Figure 12 The 4 digit displays show system messages and displays a sequence similar to that shown in Table 8 Figure 12
33. Memory Cards or Flash Disks A Caution A locked block in Flash memory cards or Flash disks occurs when power is lost or a Flash memory card or Flash disk is unplugged during a write or erase operation When a block of Flash memory is locked it cannot be written to or erased and the operation will consistently fail at a particular block location The only way to recover from locked blocks is to reformat the Flash memory card or Flash disk with the format command See the Formatting a Flash Memory Card or Flash Disk section on page 37 Formatting a Flash memory card or Flash disk erases its data Recovering Lost Password S This section provides information on how to recover a lost password The following overview describes this process 1 Use the show version command to note the existing software configuration register value 2 Break to the bootstrap program prompt 3 Change the configuration register to ignore NVRAM Note A key to recovering a lost password is to set the configuration register so that the contents of NVRAM are ignored 0x0040 allowing you to see your password 4 Enter privileged level in the system EXEC 5 Use the show startup config command to display the enable password 6 Change the configuration register value back to its original setting Use the following procedure to recover a lost password Note Step 1 Step 2 Step 3 Step 4 Step 5 If the enable password is
34. TP cable directly to the RJ 45 receptacle on the GRP See Figure 10 The Ethernet interface on the GRP is an end station device not a repeater therefore you must connect the Ethernet interface to a repeater or hub Figure 10 Connecting MII or RJ 45 Cables to GRP Vertical Orientation To repeater KA or DTE RJ 45 cable DO To transceiver repeater or DTE MII cable d HOSSADOdd FLNOY LIAVDID 2 ao zzz d TAW o o ag 5 96 k H1 wa gt Caution To prevent problems on your system and network do not simultaneously connect RJ 45 and MII cables to a single GRP Ethernet interface On a single GRP only one Ethernet connection can be used at a time Only connect cables that comply with EIA TIA 568 standards Refer to Table 6 and Table 7 for cable recommendations and specifications A Caution An Ethernet port is used primarily as a Telnet port into the Cisco 12000 Series Router or for booting or accessing Cisco IOS software images over a network to which an Ethernet port is directly connected Cisco Express Forwarding CEF functions are switched off by default for security reasons Cisco strongly cautions you to consider the security implications of switching on CEF routing functions on these ports Figure 11 shows an example of the functionality of the Ethernet port In this example you cannot access Network 2 0 0 0 via the Ethernet port EO on the GRP in Router A you can only acces
35. aceplate is toward you and the backplane connector is away from you See Figure 15 Remove a new DIMM from the antistatic bag Hold the DIMM component side up with the connector edge the metal fingers closest to you Hold the ends of the DIMM between your thumb and forefinger See Figure 17 Tilt the DIMM to approximately the same angle as the socket and insert the entire connector edge into the socket Note the two notches keys on the connector edge of the DIMM See Figure 17 These keys are intended to ensure correct orientation of the DIMM in the socket Gently push the DIMM into the socket until the lever is flush against the side of the DIMM socket see Figure 16 and the backplane connector of the DIMM is fully inserted If necessary rock the DIMM gently back and forth to seat it properly Upgrading GRP Memory 52 78 4339 09 Step 8 A Obtaining Documentation W When the DIMM is installed check that the release lever is flush against the side of the DIMM socket If it is not the DIMM might not be seated properly If the DIMM appears misaligned carefully remove it and reseat it in the socket Push the DIMM firmly back into the socket until the release lever is flush against the side of the DIMM socket Caution Step 9 When inserting DIMMs use firm but not excessive pressure If you damage a socket you will have to return the GRP to the factory for repair Repeat Step 4 through Step 8 for
36. and after installation Do not allow dirt or debris to enter into any components Do not wear loose clothing jewelry or other items that could get caught in the router while working with the GRP The GRP operates safely when it is used in accordance with its specifications and product usage instructions Review all safety and ESD prevention guidelines to help you to avoid injury or damage to the equipment Ensure that your equipment configuration meets the minimum requirements for the upgrade or replacement you will perform and that you have all the parts and tools you need If you plan to replace a GRP back up your current configuration file to a remote server or to Flash memory before you remove the GRP This prevents you from having to reenter all your current configuration information manually To back up the file copy your configuration file to a Flash disk or access a remote server Translated Safety Warnings and Agency Approvals The complete list of safety warnings and agency approvals for the PRP is available in the Regulatory Compliance and Safety Information for Cisco 12000 Series Internet Routers publication Document Number 78 4347 xx Preparing for Installation o 78 4339 09 Preparing for Installation W Electromagnetic Compatibility Regulatory Statements FCC Class A Compliance CISPR 22 Canada This equipment has been tested and found to comply with the limits for a Class A digital device pursuant
37. ash Disks ATA Flash Disk Boot Image Support Requirements Formatting a Flash Memory Card or Flash Disk Specifying Cisco IOS Image Used to Boot the System Software Commands Associated with Flash Memory Enabling Booting from Flash Memory Copying Files to Flash Memory Copying a Cisco IOS Software Image into Flash Memory Card or Flash Disk Copying Cisco IOS Software Images Between Flash Memory Cards or Flash Disks Copying System Configuration Files Between GRP Memory and a Flash Memory Card or Flash Disk Recovering from Locked Blocks in Flash Memory Cards or Flash Disks Installing and Removing Flash Memory Card or Flash Disk in GRP The GRP has two Flash Card slots slot 0 and slot 1 into which you can install a linear Flash memory card or an ATA Flash disk The slots are positioned with slot 0 on the left and slot 1 on the right See Figure 14 78 4339 09 Flash Disks and Flash Memory Cards in the GRP Implementing Additional Configuration and Maintenance Tasks Figure 14 Installing and Removing Flash Memory Card or Flash Disk H10703 Both slots can be used at the same time Use the following procedure to install a Flash memory card or Flash disk Step 1 Facing the GRP front panel hold the Flash memory card or Flash disk with the connector end of the card toward the slot and the label facing right See Figure 14a S Note The Flash memory card or Flash disk is key
38. ash disk is installed in Flash card slot 0 e Flash memory card or Flash disk contains a valid Cisco IOS software image e Software configuration register is set to 0x2102 The system automatically boots this Cisco IOS software image The system then enters the setup facility where you are prompted to perform a basic configuration of the system Otherwise the system enters the ROM monitor and the appropriate prompt appears rommon gt If the ROM monitor prompt rommon gt appears you must boot the Cisco IOS software image you want to use by entering the appropriate b command at the ROM monitor prompt e b Boots the default system software from onboard Flash memory if it is present in onboard Flash memory e b filename host Boots the file filename from the server host using TFTP e b flash Boots the first file in the Flash memory card in Flash card slot 0 To prevent system problems use the b flash command option carefully otherwise you might instruct the system to boot a non Cisco IOS software image from Flash memory This command is not used with Flash disks e b slot0 filename Boots the file filename from the Flash memory card in Flash card slot 0 e b sloti filename Boots the file filename from the Flash memory card in Flash card slot 1 e b flash disk0 filename Boots the file filename from the Flash disk in Flash card slot 0 e b flash disk1 filename Boots the file filename from the Flash disk in Flash card slot
39. boot the default image the first image from onboard Flash memory but not reset the Break disable or check for a default filename to be booted over the network The configuration register setting 0x0102 tells the system to boot from Flash memory if netboot fails then disable Break and check for a default netboot filename For more information on the copy tftp filename bootflash slot0 slot1 filename command and other related commands refer to the set of configuration and reference publications Enabling Booting from Flash Memory To enable booting from Flash memory set configuration register bits 3 2 1 and 0 to a value between 2 and 15 in conjunction with the boot system flash device name filename configuration command where device name is bootflash slot0 or slot1 Flash memory cards and bootflash disk0 or disk 1 ATA Flash disk cards and filename is the name of the file from which you want to boot the system To enter configuration mode while in the system software image and specify a Flash filename from which to boot enter the configure terminal command at the enable prompt as follows Router configure terminal Flash Disks and Flash Memory Cards in the GRP ao B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks E Enter configuration commands one per line End with CTRL Z Router config config reg 0x2102 Router config boot system disk0 gsr p mz 120 17 S Router config 4Z
40. ch end of the DIMM with your thumb and forefinger and pull the DIMM completely out of the socket Handle the edges of the DIMM only see Figure 17 avoid touching the memory module or pins and the metal traces or fingers along the socket edge Place the DIMM in an antistatic bag to protect it from ESD damage Repeat Step 6 through Step 9 for the remaining DIMM if required for your upgrade 78 4339 09 Upgrading GRP Memory Implementing Additional Configuration and Maintenance Tasks Installing New DIMMs A This section provides the procedure for installing new DIMMs Caution A To prevent system and memory problems when installing DRAM make sure that the cards DRAM DIMMS are 3 3VDC 60 ns EDO devices Do not attempt to install other DRAM devices in the GRPs DIMM sockets Caution Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 DIMMs are sensitive components that can be shorted by mishandling they are susceptible to ESD damage Handle DIMMs by the edges only see Figure 17 avoid touching the DIMMs pins or traces the metal fingers along the connector edge of the DIMM Figure 17 Handling a DIMM mmm H6507 Use the following procedure to install the new DIMMs Attach an ESD preventive wrist strap to yourself following the instructions that came with the strap Place the GRP on an antistatic mat or pad Position the GRP so that the f
41. command at the EXEC prompt You are prompted as follows Router configure terminal Enter configuration commands one per line End with CNTL Z Router config Change the configuration register value back to its original value noted from Step 3 Recovering Lost Password 48 B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Change it to a value of 0x2102 factory default using the config register 0x value command Step13 Enter Ctrl Z to exit configuration mode Step 14 Reboot the router and enable it using the recovered password Upgrading GRP Memory This section provides the procedure for increasing the amount of extended data output EDO DRAM on a GRP by replacing up to two dual in line memory modules DIMMs The system DRAM resides on up to two DIMMs on the GRP The DRAM DIMM sockets are U39 bank 1 and U42 bank 2 See Figure 15 and Table 14 The default DRAM configuration is 128 MB one 128 MB DIMM in U39 S Note The total number of memory devices per DIMM differs for each manufacturer The DIMMs in Figure 16 and Figure 17 show a generic representation of the actual DRAM DIMMs for your GRP To be assured that you are using the correct DIMMs refer to the specific part numbers for your DRAM upgrade kit see the DRAM section on page 6 and to the Cisco part numbers on the DIMMs See Table 14 Figure 15 Locations of GRP Memory Components Backplane connector
42. control Table 2 lists the pinout for this port Table 2 Console Port Pinout Console Port Pin Signal Direction Description 1 GND Signal Ground 2 TxD lt Transmit Data from DTE 3 RxD gt Receive Data to DTE 6 DSR gt Data Set Ready always on 7 GND Signal Ground 8 DCD gt Data Carrier Detect always on Connecting to the Console Port 78 4339 09 ReplacingaGRP W Connecting to the Auxiliary Port The auxiliary port on the GRP is an EJA TIA 232 DTE DB 25 plug for connecting a modem or other DCE device such as a CSU DSU or another router to the router The port is labeled Auxiliary An example of a modem connection is shown in Figure 5 The asynchronous auxiliary port supports hardware flow control and modem control Table 3 lists the pinout for this port Table 3 Auxiliary Port Pinout Auxiliary Port Pin Signal Direction Description 2 TxD gt Transmit Data to DCE 3 RxD lt Receive Data from DCE 4 RTS gt Request To Send used for hardware flow control 5 CTS lt Clear To Send used for hardware flow control 6 DSR lt Data Set Ready 7 GND Signal Ground 8 CD lt Carrier Detect used for modem control 20 DTR gt Data Terminal Ready used for modem control only Connecting to the Ethernet Port Information you need to make connections to the Ethernet port on your GRP is presented i
43. de for your router This includes information on card slot locations and other general requirements Supported Platforms The GRP operates on all Cisco 12000 series Internet Routers with the following requirements e Cisco 12016 and Cisco 12416 GRP plugs into slot 7 in the upper card cage If the router is equipped with an optional redundant GRP it must be installed in the far left slot of the lower card cage slot 8 e Cisco 12410 GRP plugs into slot 9 If the router is equipped with an optional redundant GRP it must be installed in slot 8 e Cisco 12406 GRP plugs into any slot however slot 5 is recommended If the router is equipped with an optional redundant GRP it can be installed in any of the remaining five slots e Cisco 12404 GRP plugs into any of the five slots in the card cage but slot 0 zero is the recommended slot for the first GRP If the router is equipped with an optional redundant GRP it can be installed in any of the remaining slots e Cisco 12012 GRP plugs into slot 0 in the upper card cage In a dual GRP system the second GRP is located in slot 11 This is the default factory configuration and is recommended to avoid heat related problems The far right slot labeled Alarm card is reserved for the alarm card e Cisco 12008 GRP plugs into any slot in the upper card cage in the Cisco 12008 except the middle two slots which are reserved for the CSC cards and labeled CSC 0 and CSC 1 GRP Redundanc
44. ed and cannot be seated the wrong way The ejector button will not pop out if the card is not properly inserted Step2 Insert the card into the appropriate slot until the card completely seats in the connector at the back of the slot and the ejector button pops out toward you See Figure 14b Flash Disks and Flash Memory Cards in the GRP 36 B 78 4339 09 A Implementing Additional Configuration and Maintenance Tasks HI Caution Step 1 Step 2 The Flash memory card or Flash disk does not insert all the way inside the GRP a portion of the card remains outside of the slot Do not attempt to force the card past this point Use the following procedure to remove a Flash memory card or Flash disk To eject the card press the ejector button until the card is free of the connector at the back of the slot See Figure 14c Remove the card from the slot and place it in an antistatic bag to protect it Notes About ATA Flash Disks Note the following issues when using an ATA Flash disk with Cisco IOS Releases prior to 12 0 22 S e Cisco IOS Release 12 0 17 S or 12 0 17 ST or later is required along with the corresponding boot images for the GRP to function with a Flash disk Flash disk system boot support is provided only in the IOS bootloader e In ROM Monitor version 181 or earlier the Flash disk file system is not recognized e If you upgrade to ROM Monitor version 182 or later you must also format the Flash
45. edures verify that your system meets the minimum requirements as described in the Preparing for Installation section on page 10 When your system meets minimum requirements proceed to the Removing a GRP section on page 14 for instructions on removing the GRP and then to the Installing a GRP section on page 17 for reinstallation instructions A Caution We recommend that you do not remove a GRP while the system is operating Removing the installed GRP from a system while the system is operating will cause the system to stop forwarding packets and might cause the system to cease network operation Removing a GRP When you remove a GRP from a slot be sure to use the ejector levers which help to ensure that the GRP is fully dislodged from the backplane connector See Figure 3 Required Tools and Parts Pi g 78 4339 09 ReplacingaGRP W Figure 3 GRP Ejector Levers Captive Installation Screws and Upper Card Cage Slots Cisco 12012 Shown O kd d d Les a a alla a a a a a a a a a Oo a Ejector 3 TIVPSIUGSOIGIN E D a a a G a o lever and captive a gt screw q Z ae EEO Pa a s Upper gt lt Alarm card cage he card slot 0 d 2 slot ton i o kH E eC f T t Bol EC
46. ee Figure 4 Keep the GRP edge connector parallel to the backplane Caution Avoid touching the GRP printed circuit board components or any edge connector pins Removing a GRP ie E 78 4339 09 Step7 ReplacingaGRP W Place the removed GRP on an antistatic mat or foam If you plan to return the GRP to the factory immediately place it in an antistatic bag to prevent ESD damage Installing a GRP A When you install a GRP be sure to use the ejector levers which help to ensure that the GRP is fully inserted in the backplane connector See Figure 3 When you simultaneously push the ejector levers inward toward the center of the GRP the ejector levers push the GRP into the slot and ensure that the GRP backplane connector is fully seated in the backplane Caution A GRP that is only partially connected to the backplane can halt the system Use the following procedure to install a GRP Step 1 Use an ESD preventive wrist or ankle strap and follow its instructions for use Step2 Grasp the GRP faceplate with one hand and place your other hand under the carrier to support and guide it into an upper card cage slot See Figure 4 Caution Avoid touching the GRP printed circuit board components or any edge connector pins Step3 Place the bus connector edge of the GRP in the appropriate slot and align the notches along the edge of the carrier with the grooves at the top and bottom of the slot Step4 While kee
47. ep 3 Step 4 Step 5 Step 6 Step7 Step 8 Step 9 Step 10 This section provides the procedure for removing DIMMs As you remove DIMMs place them on an antistatic mat or store them in an antistatic bag You can use the DIMMs that you remove in other compatible equipment To prevent ESD damage handle DIMMs by the card edges only Use the following procedure to remove the existing DIMM s Turn off the system power Attach an ESD preventive wrist strap to yourself following the instructions that came with the strap Remove the GRP Follow the steps in the Removing a GRP section on page 14 Place the GRP on an antistatic mat or pad Position the GRP so that the faceplate is toward you and the backplane connector is away from you See Figure 15 Locate the DRAM DIMMs on the GRP The DIMMs occupy U39 bank 1 and U42 bank 2 See Figure 15 For the DIMM you want to remove pull down the lever on the DIMM socket to release the DIMM from the socket See Figure 16 Figure 16 Using DIMM Socket Release Lever to Remove DIMMs LELEEEETET LELEEEETETT LELEELELTET bitten AALI TTTTTTT ULL TTTTTTT Liiiit IRUCURU TTTTTT TTTTTTTTTT TTTTTTTTTT TTTTTTT TTTTTTTTTTT TTTTTTTTTT H6513 E a ee AREA ARO ETETETT TT fh ee eee ee a When one end of the DIMM is released from the socket grasp ea
48. ev FO and later does not reguire shielded cables for Class B compliance GRP Functions The primary functions of the GRP for Cisco 12000 Series Routers follow e Loading the Cisco IOS software on all the installed line cards at power up e Providing a console terminal port for router configuration Cisco 10S Software Requirements 78 4339 09 E HE Product Overview Providing an auxiliary port for other external equipment such as modems Providing an IEEE 802 3 10 100 megabits per second Mbps Ethernet port for Telnet functionality Running routing protocols Building and distributing routing tables to the line cards Providing general system maintenance functions Communicating with the line cards either through the switch fabric or through the maintenance bus MBus The MBus connection allows the GRP to download a system bootstrap image collect or load diagnostic information and perform general internal system maintenance operations The switch fabric connection is the main data path for routing table distribution as well as for packets that are sent between line cards and the GRP GRP Components The GRP contains the following components amp RISC processor IDT R5000 Reduced Instruction Set Computing RISC processor used for the CPU The CPU runs at an external bus clock speed of 100 MHz and an internal clock speed of 200 MHz DRAM Up to 512 megabytes MB of parity protected extended data output E
49. g Configuration File from GRP DRAM to Flash Memory Card or Flash Disk amp Following is an example of copying your running configuration file from GRP DRAM to a Flash memory card or Flash disk in PCMCIA slot 0 or slot 1 Note If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument You can use the command copy running config slot0 slot1 filename Flash memory card or copy running config disk0 disk1 filename Flash disks where running config is the file s source the temporary configuration in DRAM and slot0 slot1 filename is the file s destination in either of the Flash memory cards or Flash disks 78 4339 09 Flash Disks and Flash Memory Cards in the GRP Implementing Additional Configuration and Maintenance Tasks Step1 Use the copy running config slot0 filename command as follows Router copy running config slot0O myfile2 20575008 bytes available on device slot0 proceed confirm Address or name of remote host 1 1 1 1 Loading new image from 1 1 1 1 via Ethernet0 Oe he Oe Te Oe ie Te ep Va Uo a DD FC eC et ie Pe De a a OR SO EoD Ea Ge ba a a OR DO Ok A Router In the preceding example the exclamation points appear as the file is copied Step2 Use the dir command to verify the file was copied correctly as follows Router dir slot0 length date time name 1 52
50. hat contains the old Cisco IOS software image Note amp For this scenario the new Cisco IOS software image fits on the Flash memory card or Flash disk in slot 0 next to the old image If there is not enough available space use the delete command to delete files from the Flash memory card or Flash disk to make sufficient room for the new Cisco IOS software image however do not delete the image old file Then use the squeeze command to remove these deleted files from the Flash memory card or Flash disk For information on the squeeze command see the Software Commands Associated with Flash Memory section on page 39 If after you delete files and use the squeeze command the two files cannot coexist on the Flash memory card or Flash disk in slot 0 remove this card place it in an antistatic bag and store it ina safe place and insert the new Flash memory card or Flash disk with the file image new in slot 0 Proceed to Step 5 in the following procedure and use the command boot system flash slot0 image new to designate the file image new as the default boot Cisco IOS software image Note Step 1 Step 2 Step 3 Step 4 If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument Use the following procedure to copy bootable Cisco IOS software images between Flash memory cards or Flash disks Boot the router For this example the file
51. ic parameters You do not have to configure the interfaces immediately however you cannot enable the interfaces or connect them to any networks until you have configured them The interface specific LEDs on line cards might not go on until after you configure the line card interfaces In order to verify correct operation of each interface complete the first time setup procedures and configuration then refer to the LED descriptions in the configuration notes for each line card to check the status of the interfaces Verifying Interface Status This section provides functional descriptions of the status LEDs on the GRP see Figure 13 and the processes you should observe The status LEDs on the GRP indicate system and GRP status which Flash memory card or Flash disk slot is active which Ethernet connection is in use and what is occurring on the Ethernet interface A successful boot is indicated by the alphanumeric display LEDs as shown in Table 8 however this does not necessarily mean that the system has reached normal operation The GRP has the following eight LED indicators e 2 Flash card activity LEDs labeled Slot 0 and Slot 1 1 LED per slot Goes on when the slot is accessed The LEDs receive power from the switched slot voltage e 4RJ 45 Ethernet port LEDs labeled LINK COLL TX and RX Used in conjunction with the RJ 45 Ethernet connector When the MII Ethernet port is in use the LEDs are disabled The LEDs indicate
52. ing normal business hours to resolve the situation Priority 3 P3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Priority 4 P4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e Cisco Marketplace provides a variety of Cisco books reference guides and logo merchandise Go to this URL to visit the company store http www cisco com go marketplace I 78 4339 09 Opening a TAC Case gy HI Obtaining Additional Publications and Information e The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services Access the Cisco Product Catalog at this URL http cisco com univercd cc td doc pcat e Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press online at this URL http www ciscopress com e Packet magazine is the Cisco quarterly
53. is filename to invoke the system image by booting over the network However if the configuration file contains any boot instructions the system uses those boot instructions instead of the filename it computed from the configuration register settings Note If a bootable Cisco IOS software image exists in a Flash memory card or Flash disk installed in PCMCIA slot 0 or slot 1 the configuration register setting is overridden and the bootable Cisco IOS software image will be booted instead of the default TFTP bootable Cisco IOS software image cisco2 GRP through ciscol7 GRP You must set the boot field for the boot functions you require Changing Configuration Register Settings Use the following procedure to change the configuration register while running the system software Step 1 Enter the enable command and your password to enter privileged level as follows Router gt enable Password Router Step2 Enter the configure terminal command at the privileged level system prompt tt also called the enabled prompt You are prompted as shown in the following example Router configure terminal Enter configuration commands one per line End with CNTL Z Router config Step3 Set the contents of the configuration register by entering the config register value configuration command where value is a hexadecimal number preceded by Ox see Table 9 as in the following example Router config config register Oxvalue Step4 Exi
54. isco IOS software image you must do the following e Install a formatted Flash memory card or Flash disk in your GRP e Have a bootable Cisco IOS software image in the onboard Flash memory so you can start the router e Ensure that the bootable Cisco IOS software image you want to copy to the Flash memory card or Flash disk exists on a TFTP server to which you have access meaning that you know its name and can connect to it and at least one interface is available to access this server To ensure access to a TFTP server you need to configure one interface e Know the filename of the image you want to copy into the Flash memory card or Flash disk Use the following procedure to copy a bootable image into the Flash memory card or Flash disk Boot the router and allow it to initialize Enable the router and copy the image new image to the Flash memory card or Flash disk in slot 0 using the following series of commands Router gt enable Password Router copy tftp new image slot0 new image 20575008 bytes available on device slot0 proceed confirm Address or name of remote host 1 1 1 1 Loading new image from 1 1 1 1 via Ethernet0 I ae OK 7799951 15599616 bytes CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CECCCCCCCCCCCCCECCCECCCECCCCECCCCCCCECCECECCCECCCCCCCCECCCECCCECCECCCCCEE Router In the preceding example the exclamation points
55. istrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0709R Copyright 2004 Cisco Systems Inc All rights reserved Obtaining Additional Publications and Information lt 78 4339 09
56. l Ethernet connection you want to use RJ 45 or MII then use the media type type command as appropriate for your physical Ethernet connection Router config if media type type where type is RJ45 or MII The system default is RJ45 If IP routing is enabled on the system you can assign an IP address and subnet mask to the interface with the ip address configuration subcommand as in the following example Router config int ip address 1 1 1 10 255 255 255 0 Add any additional configuration subcommands required to enable or disable routing protocols such as the no ip mroute cache command and to set other interface characteristics Change the shutdown state to up and enable the Ethernet interface as follows Router config int no shutdown After you include all the configuration subcommands necessary to complete the configuration press Ctrl Z to exit configuration mode Write the new configuration to nonvolatile memory as follows Router copy running config startup config OK Router Using the setup Command Facility to Configure the Ethernet Interface In the following example of an Ethernet configuration using the setup command facility the Ethernet interface is configured using IP and CLNS In this example you want to use IP CLNS and the default RJ 45 Ethernet connection Enter the setup facility using the setup command and respond to prompts as appropriate for your needs using your own address and mask for the setu
57. n Cisco com Cisco also provides several ways to obtain technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems You can access the most current Cisco documentation on the World Wide Web at this URL http www cisco com univercd home home htm 78 4339 09 Obtaining Documentation HZ Documentation Feedback You can access the Cisco website at this URL http www cisco com International Cisco websites can be accessed from this URL http www cisco com public countries_languages shtml Ordering Documentation You can find instructions for ordering documentation at this URL http www cisco com univercd cc td doc es_inpck pdi htm You can order Cisco documentation in these ways e Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Products MarketPlace http www cisco com en US partner ordering index shtml e Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 800 553 NETS 6387 Documentation Feedback You can submit e mail comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following addres
58. n Ring Console and AUX are safety extra low voltage SELV circuits SELV circuits should only be connected to other SELV circuits Because the basic rate interface BRI circuits are treated like telephone network voltage avoid connecting the SELV circuit to the telephone network voltage TNV circuits Table 4 RJ 45 Receptacle Pinout Pin Description TxD TxD RxD Termination Network Termination Network RxD Termination Network ol NIAI ATIN E Termination Network Depending on your RJ 45 cabling requirements use the cable pinouts shown in Figure 7 or Figure 8 Figure 7 Straight Through Cable Pinout Connecting MDI Ethernet Port to MDI X Wiring MDI wiring MDI X wiring 1 TxD 1 RxD 2 TxD 2 RxD 3 RxD _ 3 TxD _ 6 RxD 6 TxD Figure 8 Crossover Cable Pinout for Connecting Two GRPs GRP GRP 1 TxD 1 TxD 2 TxD 2 TxD 3 RxD 3 RxD 6 RxD 6 RxD Connecting to the Ethernet Port 78 4339 09 Mil Connections ReplacingaGRP W The MII connection requires an external physical sublayer PHY and an external transceiver Depending on the type of media you use between the MII connection on the GRP and your switch or hub the network side of your 1OOBASE T transceiver should be appropriately equipped with SC type or ST type connectors for optical fiber BNC connectors and so forth Figure 9 shows the pin orientation
59. n and show hardware commands display the current hardware configuration of the router including the system software version that is currently loaded and running For complete descriptions of show commands see the Cisco IOS Configuration Fundamentals Configuration Guide and the Cisco IOS Configuration Fundamentals Command Reference Related Documentation For additional information refer to these publications e Route Processor Redundancy Plus for the Cisco 12000 Series Internet Router e Cisco IOS Configuration Fundamentals Configuration Guide e Cisco IOS Configuration Fundamentals Command Reference e Cisco IOS Release 12 0S Release Notes for Cisco 12000 Series Internet Routers Product Overview Information about the Gigabit Route Processor GRP its components functions and features and its use as the system processor for Cisco 12000 Series Routers is presented in the following sections Figure shows the front view of the GRP Figure 1 Gigabit Route Processor Front Panel Horizontal Orientation 5 sy pp a amp a S FT DSO L EEEE DO EE 9 o o g mi Y S OO bhr S Ss ss ar S GIGABIT ROUTE PROCESSOR zi S Note In order to maintain Class B EMI compliance shielded cables must be used on the console and auxiliary ports of the GRP An updated version of the GRP Product Number GRP B R
60. n the following sections e Ethernet Interface Receptacles Cables and Pinouts e Ethernet Interface Cable Connection Procedure Ethernet Interface Receptacles Cables and Pinouts RJ 45 Connections The two Ethernet interface receptacles on the GRP are a single media independent interface MID 40 pin D shell type receptacle and a single RJ 45 receptacle The RJ 45 receptacle provides a media dependent interface MDI Ethernet port You can use either one or the other but not both at the same time Each connection supports IEEE 802 3 and IEEE 802 3u interfaces compliant with the 10BASE T and 100BASE TX standards The transmission speed of the Ethernet port is auto sensing and is determined by the network to which the Ethernet interface is connected transmission speed is not user configurable Figure 6 shows the GRP RJ 45 receptacle and cable connectors The RJ 45 connection does not require an external transceiver The RJ 45 connection requires Category 5 unshielded twisted pair UTP cables which are not available from Cisco Systems but are available from commercial cable vendors Table 4 lists the pinout for the RJ 45 receptacle 78 4339 09 Connecting to the Auxiliary Port E W Replacing a GRP Figure 6 RJ 45 Receptacle and Plug Horizontal Orientation 87654321 H11096 RJ 45 receptacle Category 5 UTP cable with plug gt Warning The ports labeled Ethernet 10BASE T Toke
61. ne memory module SIMM 78 4339 09 Configuring the Software Configuration Register E Implementing Additional Configuration and Maintenance Tasks You can enter the boot command only or include additional boot instructions with the command such as the name of a file stored in Flash memory or a file that you specify for booting from a network server If you use the boot command without specifying a file or any other boot instructions the system boots from the default Flash image the first image in onboard Flash memory Otherwise you can instruct the system to boot from a specific Flash image using the boot system flash filename command or boot from a network server by sending broadcast TFTP requests using the boot system filename command or send a direct TFTP request to a specific server using the boot system filename ip address command You can also use the boot command to boot images stored in the Personal Computer Memory Card International Association PCMCIA Flash memory cards or Flash disks located in PCMCIA slot 0 or slot 1 on the GRP If you set the boot field to any bit pattern other than 0 or 1 the system uses the resulting number to form a filename for booting over the network To form this filename the system starts with cisco and links the octal equivalent of the boot field value and the processor type in the format cisco lt bootfieldvalue gt lt processorname gt for example cisco2 GRP The system uses th
62. nts of your configuration However they can be used for emergency file recovery applications Asynchronous Serial Ports Ethernet Port amp Two asynchronous serial ports on the GRP the console and auxiliary ports allow you to connect external serial devices to monitor and manage the system The console port is an Electronic Industries Association Telecommunications Industry Association EIA TIA 232 receptacle female that provides a data circuit terminating equipment DCE interface for connecting a console terminal Note EIA TIA 232 was formerly RS 232 The auxiliary port is an EIA TIA 232 plug male that provides a data terminal equipment DTE interface the auxiliary port supports flow control and is often used to connect a modem a channel service unit CSU or other optional equipment for Telnet management The GRP has one Ethernet port available using one of the following connection types e RJ 45 receptacle 8 pin RJ 45 receptacle for either IEEE 802 3 10BASE T 10 Mbps or IEEE 802 3u 100BASE TX 100 Mbps connections e MII receptacle 40 pin media independent interface MII receptacle that provides additional flexibility in Ethernet connections The pinout of this standard 40 pin receptacle is defined by the IEEE 802 3u standard Note The RJ 45 and MII receptacles on the GRP represent two physical connection options for one Ethernet interface therefore you can use either the RJ 45 connection or
63. o 512 MB SRAM is not user configurable or field upgradeable Cisco IOS Release 12 0 17 S or 12 0 17 ST or later is required along with the corresponding boot images for the GRP to function with a Flash disk DRAM stores routing tables protocols and network accounting applications and runs the Cisco IOS software The standard default GRP configuration is 128 MB of extended data output EDO DRAM with up to 512 MB available through DIMM upgrades Note GRP route memory configurations of 512 MB are only compatible with Product Number GRP B In addition Cisco IOS Release 12 0 19 S or 12 0 19 ST or later and ROMMON Release 11 2 181 or later are also required Memory Components 78 4339 09 A Product Overview W Caution S To prevent memory problems DRAM DIMMs must be 3 3VDC 60 nanosecond ns EDO devices Do not attempt to install other devices in the DIMM sockets Cisco recommends that you use Cisco approved memory options See Table 14 on page 49 The following DRAM upgrade kits for the GRP and line cards are listed by product number e 64 MB DRAM upgrade kit one 64 MB DIMM MEM GRP LC 64 e 128 MB DRAM upgrade kit one 128 MB DIMM MEM GRP LC 128 e 256 MB DRAM upgrade kit two 128 MB DIMMs MEM GRP LC 256 The following DRAM upgrade kits for Product Number GRP B are available listed by product number e 256 MB DRAM upgrade kit one 256 MB DIMM MEM GRP 256 e 512 MB DRAM upg
64. o recover a lost password To allow you to manually boot the system using the b command at the bootstrap program prompt To force an automatic boot from the system bootstrap software boot image or from a default system image in onboard Flash memory and to read any boot system commands that are stored in the configuration file in NVRAM Table 9 provides descriptions of each of the software configuration memory bits and Table 10 defines the boot field specified as a binary number that consists of bits 0 through 3 of the software configuration register A Caution To avoid confusion and possibly halting the Cisco 12000 Series Router remember that valid configuration register settings might be combinations of settings and not just the individual settings listed in Table 9 For example the factory default value of 0x2102 is a combination of settings Implementing Additional Configuration and Maintenance Tasks P30 78 4339 09 Implementing Additional Configuration and Maintenance Tasks HI Table 9 Software Configuration Register Bit Descriptions Bit Hexadecimal Description 00 to 03 0x0000 to OxO00F Boot field see Table 10 06 0x0040 System software ignores NVRAM contents 07 0x0080 OEM bit enabled 08 0x0100 Break disabled 09 0x0200 Use secondary bootstrap 10 0x0400 IP broadcast with all zeros 11 to 12 0x0800 to 0x1000 Console line speed default is 9600 baud 13 0x2000 Boot default Fla
65. oard Flash memory on the GRP and the Flash memory cards and Flash disks amp Note If using an ATA Flash disk replace any commands that include a slot0 or slot1 command argument with a disk0 or disk1 command argument Determine which memory media you are accessing using the pwd command as follows Router pwd sloto Move between Flash memory media using the cd device name command where device name can be slot1 slot0 or bootflash Examples follow Router cd slot1 Router pwd slot1 Router cd slot0 Router pwd sloto You can list the directory of Flash memory media using the dir device name command where device name can be slot0 slot1 or bootflash An example of the dir command follows Router dir length date time name 1 4601977 May 10 1997 09 42 19 myfilel 6 679 May 10 1997 05 43 56 todays config 7 1 May 10 1997 09 54 53 funl Flash Disks and Flash Memory Cards in the GRP 78 4339 09 EN Implementing Additional Configuration and Maintenance Tasks You can delete a file from any Flash memory media using the delete filename command where filename is any file within Flash memory An example of deleting the file fun from the Flash memory card or Flash disk in slot 0 follows Router delete funl Router dir length date time name 1 4601977 May 10 1997 09 42 19 myfilel 6 679 May 10 1997 05 43 56 todays config Files that are deleted are marked a
66. ort into the Cisco 12000 Series Router or for booting or accessing Cisco IOS software images over a network to which an Ethernet port is directly connected Cisco Express Forwarding CEF functions are switched off by default for security reasons Cisco strongly cautions you to consider the security implications of switching on CEF routing functions on these ports The following sections provide two methods for configuring the Ethernet interface Configuring the Ethernet Interface 28 B 78 4339 09 Configuring the Ethernet Interface i e Using Configuration Mode to Configure the Ethernet Interface page 29 e Using the setup Command Facility to Configure the Ethernet Interface page 29 Using Configuration Mode to Configure the Ethernet Interface Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Use the following procedure to perform a basic configuration of the Ethernet interface in configuration mode At the privileged level prompt enter configuration mode and specify that the console terminal is the source of the configuration subcommands as follows Router configure terminal Enter configuration commands one per line End with CNTL Z Router config At the configuration mode prompt specify the Ethernet interface by entering the subcommand interface followed by the type ethernet and port 0 as follows Router config interface ethernet 0 Router config if Determine the physica
67. oszt ly berendez sek csak megfelelo kereskedelmi forr sb l sz rmazhatnak amelyek biztos tj k a megfelelo speci lis zembe helyez si k r lm nyeket s biztons gos zemel si t vols gok alkalmaz s t Class A Notice for Taiwan and Other Traditional Chinese Markets Warning This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures Statement 257 ax He a A SEPA zon TEER PRA RSS ATE TERR T SRASRARRWRABSNAR o VCCI Class A Notice for Japan Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Statement 191 NIR 1 Thit PRUEBAS SRS EMA ies VCCI OMEICBO lt K DFTAZARETT CORBt RRR CREAT OC BRMSSSSHRCFCEMHVETF COMAICIE SAAD WNTUIREMOELKIICBKENSCEMHVETS Electromagnetic Compatibility Regulatory Statements 78 4339 09 Preparing for Installation W Class A Notice for Korea Warning This is a Class A Device and is registered for EMC requirements for industrial use The seller or buyer should be aware of this If this type was sold or purchased by mistake it should be replaced with a re
68. p prompts I 78 4339 09 Using Configuration Mode to Configure the Ethernet Interface Implementing Additional Configuration and Maintenance Tasks Additional displayed text omitted from this example Configuring interface Ethernet0 Is this interface in use yes Configure IP on this interface yes IP address for this interface 3 3 1 1 Number of bits in subnet field 8 Class A network is 3 0 0 0 8 subnet bits mask is 255 255 0 0 Configure CLNS on this interface yes Implementing Additional Configuration and Maintenance Tasks This section contains information on the following additional configuration troubleshooting and maintenance tasks Configuring the Software Configuration Register Flash Disks and Flash Memory Cards in the GRP Recovering Lost Password Upgrading GRP Memory Configuring the Software Configuration Register The system uses a 16 bit software configuration register which allows you to set specific system parameters Settings for the software configuration register are written into non volatile random access memory NVRAM Following are some reasons for changing the software configuration register settings To select a boot source and default boot filename To enable or disable the Break function To control broadcast addresses To set the console terminal baud rate To load operating software from Flash memory To enable booting from a Trivial File Transfer Protocol TFTP server T
69. ping the GRP edge connector parallel to the backplane carefully slide the carrier into the slot until the GRP faceplate makes contact with the ejector levers then stop Step5 Using the thumb and forefinger of each hand to pinch each ejector lever simultaneously push both ejectors toward the center of the GRP faceplate until they are perpendicular to the GRP faceplate See Figure 4a Step6 Using a 3 16 inch flat blade screwdriver tighten the captive screws on the ends of the GRP The captive screws prevent the GRP from becoming partially dislodged from the backplane and ensure proper EMI shielding These captive screws must be tightened to meet EMI specifications Step7 If you disconnected the console terminal to remove the GRP or if you are installing a new GRP connect the console terminal to the console port See the Connecting to the Console Port section on page 18 Step8 Ensure that the console terminal is turned on Step9 Turn on system power Step10 Attach the network end of your RJ 45 or MII cable to your transceiver switch hub repeater DTE or other external equipment Be sure to use the appropriate strain relief on cable connections Installing a GRP 78 4339 09 E W Replacing a GRP Connecting to the Console Port The system console port on the GRP is a DCE DB 25 receptacle for connecting a data terminal which you must configure The console port is labeled Console as shown in Figure 5 Before connecting the
70. rade kit two 256 MB DIMMs MEM GRP 5 12 UPG These kits are available only for Product Number GRP B They are not compatible with any other Cisco product See Table 14 for all requirements related to the 512 MB memory upgrade Note SRAM NVRAM Flash Memory MEM GRP LC 64 can be used to replace bank 1 or bank 2 in the 128 MB default configuration on the GRP line card Cisco does not recommend using a 64 MB configuration on this card SRAM provides secondary CPU cache memory The standard GRP configuration is 512 KB Its principal function is to act as a staging area for routing table updates information to and from the line cards SRAM is not user configurable or field upgradeable System configuration files software configuration register settings and environmental monitoring logs are contained in the 512 KB NVRAM which is backed up with built in lithium batteries that retain the contents for a minimum of 5 years NVRAM is not user configurable or field upgradeable Both the onboard and Flash card based Flash memory allow you to remotely load and store multiple Cisco IOS software and microcode images You can download a new image over the network or from a local server and then add the new image to Flash memory or replace the existing files You can then boot the routers either manually or automatically from any of the stored images Flash memory also functions as a Trivial File Transfer Protocol TFTP server to allow other server
71. s Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts the Cisco Technical Assistance Center TAC provides 24 hour a day award winning technical support services online and over the phone Cisco com features the Cisco TAC website as an online starting point for technical assistance If you do not hold a valid Cisco service contract please contact your reseller Cisco TAC Website The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The Cisco TAC website is available 24 hours a day 365 days a year The Cisco TAC website is located at this URL http www cisco com tac Ordering Documentation lt 78 4339 09 Obtaining Additional Publications and Information W Accessing all the tools on the Cisco TAC website requires a Cisco com user ID and password If you have a valid service contract but do not have a login ID or password register at this URL http tools cisco com RPF register register do Opening a TAC Case Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases P3 and P4 cases are those in which your network is minimally impaired or for which you require product information After you describe yo
72. s deleted but still occupy space in Flash memory The command squeeze device name where device name can be slot0 slot1 or bootflash removes them permanently and pushes all other undeleted files together to eliminate spaces between them Note The squeeze command is used with Flash memory cards only This command is not needed when using Flash disks An example of the squeeze command follows Router squeeze slot0 All deleted files will be removed proceed confirm Squeeze operation may take a while proceed confirm ebESZ To prevent loss of data from sudden power loss the squeezed data is temporarily saved to another location of Flash memory which is specially used by the system The meanings of the characters in the preceding command display output as follows e e tThis special location has been erased which must occur before any write operation e b The data that is about to be written to this special location has been temporarily copied e E tThe sector that was temporarily occupied by the data was erased e S tThe data was written to its permanent location in Flash memory e Z This log was erased after the successful squeeze command operation The squeeze command operation keeps a log of which of these functions was performed so that in case of sudden power failure it can return to the correct place and continue with the process The configuration register setting 0x0101 tells the system to
73. s the hosts and Router C which are in Network 1 0 0 0 See dotted arrows in Figure 11 To access Network 2 0 0 0 from Router A you must use an interface port on one of your line cards in this example a Packet over SONET POS line card in Router A to go through Router B through Router C and into Network 2 0 0 0 See solid arrows in Figure 11 Connecting to the Ethernet Port 78 4339 09 EN HZ GRP Boot Process Overview Figure 11 Using the Ethernet Port on the GRP Network 1 0 0 0 Router A Cisco 12000 series Donte sss gt Host A Host B Network 2 0 0 0 Host A RouterB 777 gt AES De Cisco 7500 series hii Router C 18 Cisco 7500 series B GRP Boot Process Overview The following sequence describes a typical GRP boot process 1 System power is turned on 2 MBus module receives 5 VDC and starts executing MBus software 3 GRP determines the system configuration by sending a message over the MBus requesting all installed devices to identify themselves The return response provides slot number and card and component type The GRP line cards and CSCs are then powered up 4 GRP power on reset logic delay which allows power and both local and CSC clocks to stabilize 5 After the power on reset is released the GRP begins to execute the ROM monitor software 6 Ifthe ROM monitor is configured to autoboot it loads and boots the Cisco IOS software or
74. s to boot remotely from stored images or to copy them into their own Flash memory The onboard Flash memory called bootflash contains the Cisco IOS software boot image and the Flash memory card or Flash disk contains the Cisco IOS software image 78 4339 09 Memory Components jg HE Product Overview System Status LEDs The two types of system status LEDs used on the GRP e Status LEDs e Display LEDs Status LEDs The GRP has the following eight status LEDs e 2PCMCIA activity LEDs one LED per PCMCIA slot Each LED goes on when its PCMCIA slot is accessed The LEDs receive power from the switched slot voltage e 4RJ 45 Ethernet port LEDs These LEDs are used in conjunction with the RJ 45 Ethernet connector When the MII Ethernet port is in use the LEDs are disabled The LEDs indicate link activity LINK collision detection COLL data transmission TX and data reception RX e 2RJ 45 or MII Ethernet port selection LEDs These two LEDs when on identify which of the two Ethernet connections you selected When the RJ 45 port is selected its LED is on and the MIT LED is off When the MII port is selected its LED is on and the RJ 45 LED is off Display LEDs The alphanumeric display LEDs are organized as two rows of four characters each The display content is controlled by the MBus software of the GRP Both rows of the display are powered by the MBus module These alphanumeric display LEDs provide system sta
75. sh software if network boot fails 14 0x4000 IP broadcasts without network numbers 15 0x8000 Enable diagnostic messages and ignore NVRAM contents 1 The factory default value for the configuration register is 0x2102 This value is a combination of the following binary bit 8 0x0100 and binary bits 00 through 03 0x0002 see Table 10 2 OEM original equipment manufacturer 3 IP Internet Protocol Table 10 Boot Field Descriptions Configuration Register Bits 00 to 03 Boot Field Description 00 Stays at the system bootstrap prompt 01 Boots the first system image in onboard Flash memory 02 to OF Specifies a default filename for booting over the network Enables boot system commands that override the default filename Boot Field Settings and the boot Command Bits 0 through 3 of the software configuration register form the boot field specified as a binary number S Note The factory default configuration register setting for systems and GRP spares is 0x2102 Boot field When the boot field is set to either 0 or 1 0 0 0 0 or 0 0 0 1 the system ignores any boot instructions in the system configuration file and the following occurs e When the boot field is set to 0 you must boot the operating system manually by using the boot command to the system bootstrap program or rom monitor or e When the boot field is set to 1 the system boots the first image in the onboard bootflash single in li
76. sidential use type Statement 294 Ag 7131 0 717E A7828 AAG AS 538 el 71710 21 OHA FE ASAE O BS FLOAT HeH Bet BR AO EE THORS HOE 73828 MSH HECH Preventing Electrostatic Discharge Electrostatic discharge ESD damage which can occur when electronic cards or components are improperly handled results in complete or intermittent failures Electromagnetic interference EMI shielding is an integral component of the GRP Cisco recommends using a ESD preventive strap whenever you are handling a router or one of its components Following are guidelines for preventing ESD damage e Always use an ESD preventive wrist or ankle strap and ensure that it makes good skin contact Connect the equipment end of the connection cord to an ESD connection socket on the router or to bare metal on the router chassis e Handle the GRP by the card carrier and by the left side spring loaded screw horizontal view Avoid touching board components or connector pins e Place a removed GRP board side up on an antistatic surface or in a static shielding bag If you plan to return the component to the factory immediately place it in a static shielding bag e Avoid contact between the GRP and clothing or jewelry The wrist strap protects the board only from ESD voltages on the body ESD voltages on clothing or jewelry can still cause damage Working with Electrical Equipment Follow these basic guidelines when working with any electrical equipment e Before
77. t configuration mode by entering Ctrl Z The new value settings are saved to memory however the new settings do not take effect until the system software is reloaded by rebooting the system Configuring the Software Configuration Register 32 B 78 4339 09 Step 5 Step 6 Step7 Implementing Additional Configuration and Maintenance Tasks HI Display the configuration register value currently in effect which will be used at the next reload by entering the show version EXEC command The value is displayed on the last line of the screen display as in the following example Configuration register is 0x141 will be 0x2102 at next reload Save your settings Configuration register changes take effect only after the system reloads such as when you issue a reload command from the console Reboot the system The new configuration register value takes effect with the next system boot Configuration Register Bit Meanings The lowest four bits of the software configuration register bits 3 2 1 and 0 form the boot field See Table 10 The boot field specifies a number in binary form If you set the boot field value to 0 you must boot the operating system manually by entering the b command at the bootstrap prompt gt If you set the boot field value to 0x2 through OxF and there is a valid boot system command stored in the configuration file theCisco 12000 Series Router boots the system software as directed by that value
78. the GRP Pa E 78 4339 09 Step 2 Implementing Additional Configuration and Maintenance Tasks E Enter the copy startup config slot0 filename command as follows Router copy startup config slot0 myfile2 20575008 bytes available on device slot0 proceed confirm Address or name of remote host 1 1 1 1 Loading new image from 1 1 1 1 via Ethernet0 l 1 PEPEPPL rr errr rr rrr rrrrrrrrrrrr rr rrr OK 7799951 15599616 bytes ceecececececcecececccececececececececececccccccecccecceecccececcce CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC Router Note Step 3 In the preceding example the exclamation points appear as the file is copied The C characters signify calculation of the checksum a verification that the file has been correctly copied You can also copy the running configuration located in DRAM to a Flash memory card or Flash disk as shown in the Copying Configuration File from GRP DRAM to Flash Memory Card or Flash Disk section on page 45 Verify that the file was copied correctly using the dir command as follows Router dir slot0 length date time name al 5200084 May 10 1997 19 24 12 gsr p mz 112 8 3 1215 May 10 1997 20 30 52 myfilel 4 6176844 May 10 1997 23 04 10 gsr p mz 112 8 1 5 1186 May 10 1997 16 56 50 myfile2 9197156 bytes available 11381148 bytes used Router Copyin
79. the MII connection but not both simultaneously The transmission speed of the Ethernet port is auto sensing and is determined by the network to which the Ethernet interface is connected it is not user configurable At the auto sensed data transmission rate of 100 Mbps the Ethernet port provides maximum usable bandwidth that is less than 100 Mbps a maximum usable bandwidth of approximately 20 Mbps can be expected if you use either the MII or RJ 45 connection I 78 4339 09 Flash Card Slots E HI Preparing for Installation Preparing for Installation Installation preparation is presented in the following sections Safety Guidelines Translated Safety Warnings and Agency Approvals Electromagnetic Compatibility Regulatory Statements Preventing Electrostatic Discharge Working with Electrical Equipment Required Tools and Parts Safety Guidelines S Before you perform any procedure in this publication review the safety guidelines in this section to avoid injuring yourself or damaging the eguipment The following guidelines are for your safety and to protect the eguipment The guidelines do not include all hazards Be alert Note Review the safety warnings listed in the Regulatory Compliance and Safety Information for Cisco 12000 Series Internet Routers publication Document Number 78 4347 xx for your router before installing configuring or maintaining the GRP Keep the work area clear and dust free during
80. the remaining DIMM as required Checking the DIMM Installation amp Note After you install the new DIMMs and replace the GRP turn on system power and allow the system to reboot The time required for the system to initialize might vary with different router configurations and DRAM configurations Routers with 256 MB or more of DRAM might take longer to boot than those with less DRAM If the system fails to boot properly or if the console terminal displays a checksum or memory error check the following e Ensure that all DIMMs are installed correctly If necessary shut down the system and remove the GRP to check the DIMMs Look straight down on the DIMMs to inspect them at eye level They all should be aligned at the same angle and the same height when properly installed If a DIMM appears to stick out or rest in the socket at a different angle from the others remove the DIMM and reinsert it Then replace the GRP and reboot the system for another installation check e DIMMs must be extended data output EDO 3 3VDC 60 ns DRAM devices The speed is printed along one edge of the DIMM If after several attempts the system fails to restart properly contact a service representative for assistance Before you call make note of any error messages unusual LED states or any other indications that might help solve the problem Obtaining Documentation Cisco com Cisco documentation and additional literature are available o
81. to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense Modifying the equipment without Cisco s authorization may result in the equipment no longer complying with FCC requirements for Class A digital devices In that event your right to use the equipment may be limited by FCC regulation and you may be required to correct any interference to radio or television communication at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference to radio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the equipment farther away from the television or radio e Plug the equipment into
82. tus messages that are displayed during the boot process and after the boot process is completed During the boot process the display LEDs are controlled directly by the MBus After the boot process they are controlled by the Cisco IOS software via the MBus and display messages designated by the Cisco IOS software The LED displays indicate the following e Status of the GRP e System error messages e User defined status error messages Soft Reset Switch A soft reset switch provides a reset to the R5000 software on the GRP You access the soft reset switch through a small opening in the GRP faceplate To depress the switch insert a pape rclip or a similar object into the opening A Caution To prevent system problems or loss of data use the soft reset switch only on the advice of Cisco service personnel System Status LEDs 78 4339 09 Product Overview W Flash Card Slots S The GRP includes two Flash card slots Either slot can support an ATA Flash disk or a linear Flash memory card Note S The GRP only supports 5VDC Flash card devices It does not support 3 3VDC Flash card devices All combinations of different Flash card devices are supported by the GRP You can use ATA Flash disks linear Flash memory cards or a combination of the two Each slot has an ejector button for ejecting a card from the slot Note Linear Flash memory cards may not have the capacity to meet the requireme
83. ur situation the TAC Case Open Tool automatically recommends resources for an immediate solution If your issue is not resolved using the recommended resources your case will be assigned to a Cisco TAC engineer The online TAC Case Open Tool is located at this URL http www cisco com tac caseopen For P1 or P2 cases P1 and P2 cases are those in which your production network is down or severely degraded or if you do not have Internet access contact Cisco TAC by telephone Cisco TAC engineers are assigned immediately to Pl and P2 cases to help keep your business operations running smoothly To open a case by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete listing of Cisco TAC contacts go to this URL http www cisco com warp public 687 Directory DirTAC shtml TAC Case Priority Definitions To ensure that all cases are reported in a standard format Cisco has established case priority definitions Priority 1 P1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Priority 2 P2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources dur
84. uration Fundamentals Configuration Guide and the Cisco 12000 Series Internet Router Flash Disk Information publications For information on obtaining these publications see the Obtaining Documentation section on page 53 Flash Disks and Flash Memory Cards in the GRP se B 78 4339 09 Implementing Additional Configuration and Maintenance Tasks E Specifying Cisco IOS Image Used to Boot the System Use the following series of commands to specify that a Cisco IOS software image is bootable In this example the file is named new image Note that because the configuration register must be set to 0x2102 the config register command is part of the sequence Router config terminal Router config no boot system Router config boot system flash slot0 new image Router config config register 0x102 Crtl z Router copy running config startup config Router reload When the system reloads it will boot the Cisco IOS software image from the Flash memory card or Flash disk in slot 0 Note In the preceding example the configuration register value 0x102 instructs the system to boot a default Cisco IOS software image from Flash memory If a network boot fails the value 0x2102 instructs the system to ignore a break and the value 0x0002 instructs the system to look in Flash memory for this default Cisco IOS software image Software Commands Associated with Flash Memory Following are software commands related to the onb
85. y When two GRPs are installed in a Cisco 12000 Series Router one GRP is the active GRP and the other is the backup or standby GRP If the active GRP fails or is removed from the system the standby GRP detects the failure and initiates a switchover During a switchover the standby GRP assumes control of the router connects with the network interfaces and activates the local network management interface and system console Note If your system includes redundant GRPs both GRPs should have the same memory size Redundancy is not supported when using a GRP and a PRP in the same chassis Cisco strongly recommends that you avoid using mixed route processor cards to configure your router Refer to the Route Processor Redundancy Plus for the Cisco 12000 Series Internet Router publication for more information on redundancy Important Information 78 4339 09 Product Overview W Cisco IOS Software Requirements For software configuration information refer to the Cisco IOS software configuration and command reference publications for the installed Cisco IOS Release Also refer to the Cisco IOS software release notes for additional information The GRP line card is supported in Cisco IOS Release 11 2 9 GS and later GRP configurations with 512 MB of route memory are only compatible with Product Number GRP B Cisco IOS Release 12 0 19 S or 12 0 19 ST or later and ROMMON Release 11 2 181 or later are also required The show versio

Download Pdf Manuals

image

Related Search

Related Contents

LSI SATA 150 User's Manual  La feuille dans tous les sens - Jardin des Sciences  ChargeSwitch® Total RNA Cell Kits  Cooper Lighting Portfolio M8605 User's Manual  3 - Bechtle direct  Nilfisk Buddy II 12  Installateur  Good Measurement Practices for DNA Analysis with the Agilent  Jensen KT5230 User's Manual  Bolero 530 - Aide et support  

Copyright © All rights reserved.
Failed to retrieve file